ZyXEL P-2602R/RL-DXA User's Manual
Contents
1. P 2602R RL DxA ADSL2 VoIP IAD Quick Start Guide Version 3 40 P 2602R RL DxA Quick Start Guide Overview The P 2602R RL DxA ADSL2 VoIP Integrated Access Device IAD is an ADSL2 router with phone ports for making calls over the Internet Voice over IP or VoIP It can also use regular phone services through regular PSTN phone lines See the User s Guide for more information on all features The following figure shows how your P 2602R RL DxA A connects your network to the Internet provides firewall protection and allows you to make telephone calls over the Internet Additionally the P 2602RL D model can be used to make calls over regular telephone PSTN lines s 5 i 7 i i Internet 1 Requirements Make sure you have the following things before you set up your P 2602R RL DxA e Internet access account information provided by your ISP such as user name password and so on e VoIP account You need the account information provided by your VoIP service provider the company that lets you make phone calls over the Internet This information might include your URI number and so on e Internet Explorer 6 0 or later or Netscape Navigator 7 0 or later with JavaScript enabled 2 Hardware Connections Hardware connections vary by model The P 2602RL DxA models have a built in lifeline and the P 2602R DxA do not P 2602R RL DxA Quick Start Guide 2 1 P 2602RL DxA Hardware Connections i L Peo2. ding ETHERNET port The DSL light stays on if a physical connection with the ISP is established The INTER NET light stays on when Internet access is available The PHONE lights stay on when your SIP account is registered and they blink if the receiver is off hooked If PHONE 1 or PHONE 2 light is on skip to Section 4 to see how to make calls through the Internet If the INTERNET light comes on but the PHONE lights are off go to Section 3 2 and use the VOICE OVER INTERNET SETUP wizard If the INTERNET light is off but the DSL light is on go to Section 3 1 and use the INTERNET SETUP wizard to configure your Internet access settings co ce cc c c power ETHERNET INTERNET PHONE 1 PHONE ZyXEL P 2602R RL DxA Quick Start Guide 2 2 P 2602R DxA Hardware Connections SS Hen 1 DSL Use the gray ADSL cable to connect the telephone jack or the DSL or MODEM jack on a splitter to this port 2 ETHERNET Use an Ethernet cable to connect a computer to this port for initial configuration and or Internet access 3 PHONE 1 2 Use a telephone cable and any telephone adaptors provided with your P 2602R DxA to connect your telephones to these ports If you only have one telephone you should use port 1 4 POWER Use the power adaptor provided with your P 2602R DxA to connect an appropriate power source to this socket Note If you are using T ISDN UR 2 connect the green wire to a TAE connect
3. el com opens correctly your Internet access is ready If the web page does not open use the following steps You should have information provided by your ISP 1 Open your browser and go to http 192 168 1 1 2 Enter the password 1234 Then click Login P 2602RL D1A If your browser cannot find this screen make sure your browser is configured correctly See Troubleshooting in the User s Guide for details 3 Type and retype a new password and click Apply ZyXEL Use this screen to change the password P 2602R RL DxA Quick Start Guide 4 Click Go to Wizard setup Then click Apply 3 1 Internet Setup Note You should have the information provided by your ISP 1 Click INTERNET SETUP Wait while the P 2602R RL DxA tries to detect your Welcome to the ZyXEL Wizard Setup Internet connection If the P 2602R RL DxA cannot detect your Internet connection follow the directions in the screens Enter the information provided by your ISP Keep the default settings if your Internet service provider did not provide some information When your Internet connection is setup correctly the INTERNET light should be green and the following screen appears P 2602R RL DxA Quick Start Guide 2 Confirm that your Internet setup settings are correct and click Return to Wizard Main Page to continue with VoIP setup ee ee INTERNET SETUP 3 2 VoIP Setup Note You should have the info
4. ll Relay to PSTN Line Enter phone numbers for regular phone calls that do not use the Internet that you always want to dial without the prefix number For example enter emergency phone numbers here Click Apply 4 Phone Calls General Nelrest Interval Nore bd Most Name Model Number P 2602 014 imet 01 01 2000 00 06 51 MAC Address 00 43 49 00 00 04 ste ZyNOS firmware Version YI 40 ADe Diba 0308 2004 e 6 00 OSL Firmware Version TI AR 65 01 03 00 rory Usage o Q WAN Intormation 0 kbps 0 kbps LOOM Tull Duplex Client List AnriP Tabie p t and Matus Yale Statistics Call through PSTN Line PSTN Line Pre fix Number Relay to PSTN Line r SA So wa na w WN Follow these directions to make calls over the Internet e If you want to dial a SIP number that only uses numbers for example 12345 dial the number on your phone s keypad You can also set up a speed dial entry if you want See the User s Guide for instructions 10 P 2602R RL DxA Quick Start Guide e If you want to dial a SIP number that uses letters or if you want to make a peer to peer call set up a speed dial entry first See the User s Guide for instructions Then dial the speed dial number to make the call e If you want to call regular telephone numbers use your VoIP service provider s dialing plan For the P 2602RL DxA follow these directions to make phone calls that do not use the Internet e If yo
5. n adaga 1 DSL Use the gray ADSL cable to connect the telephone jack or the DSL or MODEM jack on a splitter to this port 2 LINE Use the green PSTN line cable to connect the telephone jack or the TEL or PHONE jack on a splitter to this port Note When the P 2602R RL DxA does not have power only the phone connected to the PHONE 2 port can be used for making calls Ensure you know which phone this is so that in case of emergency you can make outgoing calls 3 ETHERNET Use an Ethernet cable to connect a computer to this port for initial configuration and or Internet access 4 PHONE 1 2 Use telephone cables and any telephone adaptors provided with your P 2602RL DxA to connect your telephones to these ports If you only have one telephone you should use port 1 5 POWER Use the power adaptor provided with your P 2602RL DxA to connect an appropriate power source to this socket Note If you are using T ISDN UR 2 connect the green wire to a TAE connector before connecting it to a telephone wall jack or the telephone splitter s TEL or PHONE jack P 2602R RL DxA Quick Start Guide 6 Push in the POWER button Look at the lights on the front panel of the P 2602RL DxA The POWER light blinks during start up and is green once the P 2602RL DxA is ready Each ETHERNET light turns on if the corresponding ETHERNET port is properly con nected The lights blink when the P 2602RL DxA is sending or receiving data through the correspon
6. nected to the corresponding phone port 2 Make sure the VOICE OVER INTERNET SETUP wizard screens are properly configured see Section 3 1 3 You can also check the VoIP status in the Status screen See the User s Guide for more information about this screen Viewing Your Product s Certifications 1 Go to www zyxel com 2 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page 11
7. or before connecting it to a telephone wall jack or the telephone splitter s TEL or PHONE jack P 2602R RL DxA Quick Start Guide 5 Push in the POWER button Look at the lights on the front panel of the P 2602R DxA The POWER light blinks during start up and is green once the P 2602R DxA is ready Each ETHERNET light turns on if the corresponding ETHERNET port is properly con ETHERNET nected The lights blink when the P 2602R DxA is sending or receiving data through the corresponding ETHERNET port The DSL light stays on if a physical connection with the ISP is established The INTER NET light stays on when Internet access is available PONER The PHONE lights stay on when your SIP account is registered and they blink if the receiver is off hooked If PHONE 1 or PHONE 2 light is on skip to Section 4 to see how to make calls through the Internet ai If the INTERNET light comes on but the PHONE lights are off go to Section 3 2 and use the VOICE OVER INTERNET SETUP wizard PHONE If the INTERNET light is off but the DSL light is on go to Section 3 1 and use the INTERNET SETUP wizard to configure your Internet access settings ZyXEL 3 Initial Configuration Open your web browser and go to http www zyxel com Your P 2602R RL DXA tries to detect your Internet connection This takes about two minutes If any other screens appear follow the directions in the screen P 2602R RL DxA Quick Start Guide If http www zyx
8. rmation provided by your VoIP service provider Click VOICE OVER INTERNET SETUP Enter the information provided by your VoIP service Welcome to the ZyXEL Wizard Setup provider Keep the default settings if your VoIP service provider did not provide some information If you have a SIP account like 1234567 VoIP ee provider com the SIP Number is 1234567 and the o CO SIP Service Domain is VolP provider com BANDWIDTH MANAGEMENT SETUP Zr Eis Media Bandwidth Man When you are done the PHONE light should be on Click Exit to close the wizard and the main screen appears 3 3 Regular Phone Line Setup L models When one of your VoIP accounts is registered the P 2602RL DxA normally uses the Internet not the regular phone line to make phone calls Follow the directions in this section to make sure you can also use the regular phone line while one of your VoIP accounts is registered P 2602R RL DxA Quick Start Guide Note When the ZyXEL Device does not have power only the phone connected to the PHONE 2 port can be used for making calls Ensure you know which phone this is so that in case of emergency you can make outgoing calls In the main screen click VoIP gt PSTN Line PSTN Line Pre fix Number Enter 1 7 numbers you dial before you dial the phone number if you want to make a regular phone call while one of your SIP accounts is registered These numbers tell the ZyXEL device that you want to make a regular phone ca
9. u set up the phone number in the Relay to PSTN section Section 3 3 just dial the phone number e If the PHONE light is off just dial the phone number e Otherwise first dial the prefix you set in Section 3 3 and then dial the phone number Follow these directions to call the phone that is connected to the P 2602R RL DxA P 2602R DxA Use your VoIP service provider s dialing plan The P 2602R DxA must be on P 2602RL DxA Use your VoIP service provider s dialing plan or just dial the phone number Troubleshooting If you cannot access the Internet follow these steps 1 Check the device s lights If they are different than what is described in Section 2 make sure the connections are correct and inspect your cables for damage If the lights are still different turn off the device wait a few seconds and turn it on again 2 Follow the steps in Section 3 again Make sure you enter the correct information For example if your account has a user name and password make sure you type it correctly In addition if you are not sure which encapsulation your ISP uses contact your ISP 3 If you are using a new Internet account contact your ISP to make sure it is active 4 If you still have problems see Troubleshooting in the User s Guide If you can access the Internet but you cannot make calls through the Internet follow these steps 1 Check the PHONE lights If neither of them is on make sure that your telephone is con
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