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Zebra ZP 450 User's Manual

1. ZPL I ZPL MODE CALIBRATION MEDIA POWER UP CALIBRATION HEAD CLOSE R ERR E RM RS E M Siesk ABEL TOP LEFT POSITION HEXDUMP The Printer Configuration Label shown below provides a listing of a majority of the configurations settings that can be set by ZPL command sosassannaasa se MED S sow sale Gb oe eww MEDIA GAIN P ssseoccoseosase MEDIA S wg RN sae ese MEDIA GAIN LABEL Sensor Settings used for Service Purposes MODES ENABLED nm MODES DISABLED ie aie oe RESOLUTION s s s m o R RAM wate Clas Wein Lu E ONBOARD FLASH NE wen nee nensens ot CONVERT VEDI BI VERSION 511477386 IN LAST CLEANED 2 147 356 IN HEAD USAGE 2 147 356 IN TOTAL USAGE 2 147 356 IN RESET CNTR1 2 147 356 IN RESET CNTR2 TOP 98 cerne SERIAL NUMBER MAINT OFF EARLY ofan NS 2010 07 05 13 24 49 TIME S FIRMWARE IN THIS PRINTER ig A COPYRIGHTED 12 8 2010 ZP 450 User Guide P1031442 001 67 68 ZPL Configuration Status to Command Cross reference Table 1 ZPL Commands and Configuration Receipt Callout Cross Reference Command Listing Name Description SD DARKNESS Default 10 0 PR PRINT SPEED Default 6 IPS 152 4 mm s max TA TEAR OFF Default 000 MN MEDIA TYPE Default GAP NOTCH SENSOR TYPE Default WEB S
2. 000000 e eee eee eee 26 Adjusting the Print Width 2 0 0 0 0 02 eee 27 Adjusting the Print Quality 2 0 20 0 0 cc ee 27 Sending Files to the Printer 0 0 00 c cee ees 27 Media Sensing cai anaa e sU eR RC ce ae ek RR a aS 28 Printing in Dispenser Mode 00 0 cee ens 29 Printing on Fan Fold Media 0 0 00 cee ne 33 ZebraNet 10 100 Internal Wired Print Server Option 0 35 Printer Network Configuration Status Label 002000 cee eee eee 36 4s Maintenance sic cd ie ce sc ueE EE een cue Sse dla tame eG ES Fa Gas EE Mas ce 37 Cleaning vcs cae ey eae EDIDIT 38 Cleaning the Printhead nanana ees 39 Cleaning the Media Path 0 0000 c eee nee 40 Cleaning the Platen 0 00 00 eee 42 2 TOUPIGSNOOUNG deosuccuiutexesnkeeR A deee deere geet ses ee dan ees 45 Status Light Descriptions 20 00 00 eee 46 Status Light Error Resolutions 0 00 000 cee eee 47 Print Quality Problems 0 00 cect eee eee 49 Manual Calibration 0 00 00 000 ccc e 52 Troubleshooting TestS 0 2 0 re 53 Printing a Configuration Label 0000 ccc te ee 53 Recalibration a n 0 0 ee eee es 53 Resetting the Factory Default Values liliis 54 Communications Diagnostics 0 0 0 0000 eee 54 Feed Button Modes 0 000 ce ellen 56 A Appendix Interface Wiring
3. Notes P1031442 001 ZP 450 User Guide 12 8 2010 A Appendix Interface Wiring This section provides printer interface connection information Contents Universal Serial Bus USB Interface 0 020000 cece eee eee 60 Parallel Interface us iaceo tae a hae etra Oa OA A Aad ene a AR E 61 Ethemet Interface obrui oc Sa bue Sane as at God Sata Sat ae acer ae er aed a dod 62 Serial Port Interface 2 ne eee eee 63 12 8 2010 ZP 450 User Guide P1031442 001 60 Universal Serial Bus USB Interface Universal Serial Bus USB Interface The figure below displays the cable wiring required to use the printer s USB interface The printer requires cable or cable packaging that bears the Certified USB mark to guarantee USB 2 0 compliance Pin Signal 1 Vbus N C 2 D 3 D 4 Ground Shell Shield Drain Wire For printer supported operating systems and drivers see the software and documentation CD or visit the Zebra Web site at http www zebra com For information on the USB interface go to the USB web site at http www usb org P1031442 001 ZP 450 User Guide 12 8 2010 Parallel Interface Parallel Interface The printer s parallel interface uses the IEEE 1284 A to 1284 B parallel interface cables the host connector has a DB 25 pin male connector The printer connector is a Centronics style connector Early model G
4. 000 cee eee eee 59 Universal Serial Bus USB Interface 0 00 00 ccc te 60 Parallel Interface 2 2 0 eee teens 61 Ethernet Interface 0 2 00 0 tet 62 SerialPort Interface ss sop ienee ar aai e BEER de ber ee beta e sarees 63 B Appendix ZPL Configuration 000 c ee eee eee eee 65 Managing the ZPL Printer Configuration liliis 66 ZPL Configuration Status to Command Cross reference 20002005 67 Printer Memory Management and Related Status Reports 2 004 70 ZPL Programming for Memory Management liliis 70 P1031442 001 ZP 450 User Guide 12 8 2010 Introduction This section describes what you get in your shipping box and provides an overview of printer features This includes procedures that describe how to open and close the printer and report any problems Contents ZP Series Thermal Printers 0 0 0 0 0c eee eee 2 What sin the BOX usse mua ae dak hae ARP AR AAS a sede weed ee oe 3 Unpack and Inspect the Printer 20 liliis 3 Inspecting the Printer liliis tee eee 4 Printer Features 2 esee s 5 12 8 2010 ZP 450 User Guide P1031442 001 2 Introduction ZP Series Thermal Printers ZP Series Thermal Printers The Zebra ZP model is the best value in a desktop thermal printer The ZP 450 printer provides direct thermal printing at speeds up to 5 ips inches per second at a
5. 12 8 2010 ZP 450 User Guide P1031442 001 63 64 Serial Port Interface Connecting the Printer to a DTE Device DB 25S DB 9P DB 9S DB 9P Connector Connector Connector Connector to DTE Device PC to Printer to DTE Device PC to Printer NN NBanoaanwnrn O ONRATAWNa OONAN CMONMATAAWNa Connecting the Printer to a DCE Device DB 25S DB 9P DB 9S DB 9P Connector Connector Connector Connector to DCE Device to Printer to DCE Device to Printer 1 2 3 4 5 6 4 8 9 OONDOABRWN OANDOARBRWN 2 3 4 5 6 7 8 20 22 P1031442 001 ZP 450 User Guide 12 8 2010 Appendix ZPL Configuration This section provides a basic overview of managing printer configuration the Configuring Status Printout and Printer Memory Printouts Contents Managing the ZPL Printer Configuration 00000 c cece eee cece ees 66 ZPL Configuration Status to Command Cross reference 0 2005 67 Printer Memory Management and Related Status Reports 70 12 8 2010 ZP 450 User Guide P1031442 001 66 Managing the ZPL Printer Configuration Managing the ZPL Printer Configuration The ZPL printer is designed to allow you to change printer settings dynamically for fast first label out printing Printer parameters that are persistent will be retained for following formats to use Tho
6. CM Change Memory Letter Reassigns a letter designation to a printer Designation memory area JB Initialize Flash memory Similar to formatting a disk erases all objects from the specified memory locations B or E JB Reset Optional Memory Similar to formatting a disk erases all objects from the B memory factory option DY Download Objects Downloads and installs wide variety of printer usable programming objects fonts OpenType and TrueType graphics and other object data types Recommendation Use ZebraNet Bridge for downloading graphics and fonts in the printer DG Download Graphic Downloads an ASCII Hex representation of a graphic image This is used by ZebraDesigner label creation application for graphics AFL Font Linking Appends secondary TrueType font or fonts to the primary TrueType font to add glyphs characters ALF List Font Links Prints a list of the linked fonts CW Font Identifier Assigns a single alphanumeric character as an alias to a font stored in memory 12 8 2010 ZP 450 User Guide P1031442 001 72 Printer Memory Management and Related Status Reports P1031442 001 ZP 450 User Guide 12 8 2010
7. Adjusting the Print Quality Print quality is influenced by the heat density setting of the printhead the print speed and the media in use Experiment with these settings to find the optimal mix for your application Print quality can be set with the Zebra Setup Utility s Configure Print Quality routine Note Media manufactures may have specific recommendations for speed settings for your printer and the media Some media types have lower maximum speeds than your printer s maximum speed The relative darkness or density setting can be controlled by The six flash sequence in Feed Button Modes on page 56 This will overwrite any ZPL and EPL programmed darkness density settings The Set Darkness SD ZPL command consult your ZPL Programming Guide The Density D EPL command consult your EPL Programmer s Guide If you find that the print speed needs to be adjusted use The Windows printer driver The Print Rate PR command consult your ZPL Programming Guide The Speed Select S command consult your EPL Programmer s Guide Sending Files to the Printer Graphics fonts and programming files can be sent to the printer from the Microsoft Windows operating systems by using the ZebraDesigner Driver ZebraNet Bridge or Zebra ZDownloader found on the user s CD or at www zebra com These methods are common for both programming languages and the ZP 450 printers 12 8 2010 ZP 450 User Guide P1031442 00
8. VN EI LI EF 2 Adjust the media guide stop position with the green thumb wheel Use a piece of the fan fold media to set the stop position Rotate the wheel toward you to open the guides wider Rotate the wheel away from you to make the media guide narrower 12 8 2010 ZP 450 User Guide P1031442 001 34 Print Operations Printing on Fan Fold Media 3 Insert the media through the slot at the rear of the printer 4 Run the media between the media guide and roll holders 5 Close the top cover After printing or feeding several labels If the media does not track down the center moves from side to side or the sides of the media liner tag paper etc are frayed or damaged when exiting the printer then the media guides may need further adjustment If this does not correct the problem then the media can be routed over the two roll holding pins on the media guide An empty roll core of the same width as the stack of the fan fold media can be placed between the roll holders to provide additional support for thin media P1031442 001 ZP 450 User Guide 12 8 2010 Print Operations 35 ZebraNet 10 100 Internal Wired Print Server Option ZebraNet 10 100 Internal Wired Print Server Option The ZebraNet 10 100 Internal Print Server PS is an optional factory installed device that connects the network and your ZebraLink M enabled printer The print server provides you with a brows
9. ZPL Programming for Memory Management ZPL has various printer memory locations that are used to run the printer assemble the print image store formats forms graphics fonts and configuration settings ZPL treats Formats Forms Fonts and Graphics like files and memory locations like disk drives in the DOS operating system environment Memory Object Naming Up to sixteen 16 alphanumeric characters followed by a three 3 alphanumeric character file extension i e 123456789ABCDEF TTF Legacy ZPL printers with V60 13 firmware and earlier can only use the 8 3 file name format verses today s 16 3 file name format Allows moving objects between memory locations and deleting objects Supports DOS directory style file list reports as printouts or status to the host Allows use of wild cards in file access P1031442 001 ZP 450 User Guide 12 8 2010 71 Printer Memory Management and Related Status Reports Table 3 Object Management and Status Report Commands Command Name Description WD Print Directory Label Prints a list of objects and resident bar codes and fonts in all addressable memory locations WC Print Configuration Prints a configuration Status Receipt Label Label Same as Feed Button mode one flash routine ID Object Delete Deletes objects from printer memory TO Transfer Object Used to copy an object or group of objects from one memory area to another
10. A communications problem has occurred First make sure that the correct communications port USB on the computer is selected Refer to Connecting your Printer to a Computer on page 17 in the Getting Started section 12 8 2010 ZP 450 User Guide P1031442 001 52 Troubleshooting Manual Calibration Manual Calibration Manual calibration is recommended whenever you are using pre printed media or if the printer will not correctly auto calibrate 1 Make sure media is loaded 2 Turn on the printer power 3 Press and hold the Feed button until the green status light flashes once then twice and then continuing until the flash groups reach the group of seven flashes Release the Feed button 4 The printer will set the media sensor for the label backing being used After it is done making this adjustment the roll will automatically feed until a label is positioned at the printhead A profile of the media sensor settings similar to the example below will print Upon completion the printer will save the new settings in memory and the printer is ready for normal operation 5 Press the Feed button One entire blank label will feed If this does not happen try defaulting refer to the four flash sequence in Feed Button Modes later in this chapter and recalibrating the printer Note Performing a manual calibration disables the auto calibration function To return to auto calibration default the printer refer to the four
11. Zebra ZP 450 Desktop Thermal Printer User Guide W P1031442 001 ZP 450 User Guide 12 8 2010 2010 ZIH Corp ZP Series ZP 450 ZBI ZBI 2 0 ZBI Developer Uni Ribbon ZebraDesigner ZebraNet EPL EPL2 ZPL ZPL II OpenACCESS and all product names and numbers are Zebra trademarks and Zebra the Zebra head graphic ZPL ZPL II Element Energy Equalizer circuit E3 Circuitand and ZebraNet are registered trademarks of ZIH Corp All rights reserved All other trademarks are the property of their respective owners This product may contain ZPL ZPL II amp and ZebraLink programs Element Energy Equalizer Circuit E amp and Monotype Imaging fonts Software ZIH corp All rights reserved worldwide All rights reserved worldwide Monotype Intellifont and UFST are trademarks of Monotype Imaging Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions CG Triumvirate is a trademark of Monotype Imaging Inc and may be registered in some jurisdictions TrueType is a trademark of Apple Computer Inc registered in the United States Patent and Trademark Office and may be registered in certancertain jurisdictions Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaini
12. The printer has failed its power on self test POST e fthis error occurs right after you turn on the printer contact an authorized reseller for assistance When the printer is operating normally the printer status light will be amber for about 10 seconds before turning green solid or blinking There is a memory error Ifthis error occurs after you have been printing turn the printer power off and on and then resume printing The printhead needs to cool down fthis error continues turn the printer power off for five minutes or more and then turn on If the amber light persists then the printer requires service 4 The printer is receiving data As soon as all of the data has been received the status LED will turn green and the printer will automatically resume operation 5 The media is out Follow the instructions for Loading Roll Media on page 9 in the Getting Started section and then press the Feed button to resume printing The printhead is open Close the top cover and then press the Feed button to resume printing 12 8 2010 ZP 450 User Guide P1031442 001 48 Troubleshooting Status Light Error Resolutions 6 The printer is paused Press the Feed button to resume printing 7 The printhead is over temperature Printing will stop until the printhead cools to an acceptable printing temperature When it does the printer will automatically resume operation 8 FLASH memory is not
13. 56 in this section ZP 450 User Guide P1031442 001 54 Troubleshooting Resetting the Factory Default Values Resetting the Factory Default Values Sometimes resetting the printer to the factory defaults may solve some problems Refer to the four flash sequence in Feed Button Modes on page 56 in this section Communications Diagnostics If there is a problem transferring data between the computer and printer try putting the printer in the communications diagnostics mode The printer will print the ASCII characters and their respective hexadecimal values a sample is shown below for any data received from the host computer To find out how There are multiple ways to enter hex data dump mode The JD ZPL command The dump EPL command On power up with the Feed button pressed Refer to the power off mode procedure in Feed Button Modes on page 56 in this section The printer will print Now in DUMP see below and advance to the top of the next label Nou in DUMP Press Feed to exit or send JE eT aR ooi 749 PIC So 2 TI P1031442 001 ZP 450 User Guide 12 8 2010 Troubleshooting 55 Communications Diagnostics The following example of a communications DUMP mode printed out The printout displays hexadecimal data 00h FFh 0 255 decimal with a unique character for each hexadecimal value displayed above the hexadecimal data 00 O1 O2 03 04 05 O6 07 O8 OS OA OB OC 16 19 1A 1B 1C 1D 1E 1F 20 21 22 2
14. Computer Connecting your Printer to a Computer A The Zebra ZP Series printers support a variety of interface options and configurations These include Universal Serial Bus USB interface RS232 Serial Parallel IEEE 1284 4 and 10 100 Ethernet USB Serial and Parallel Optional USB and Ethernet Wired Caution Keep the power switch in the OFF position when attaching the interface cable The power cord must be inserted into the power base on the back of the printer before connecting or disconnecting the communications cables Important This printer complies with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded data cables Use of unshielded cables may increase radiated emissions above the Class B limits Interface Cable Requirements Data cables must be of fully shielded construction and fitted with metal or metallized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible 6 1 83 m recommended Do not tightly bundle the data cables with power cords e Do not tie the data cables to power wire conduits 12 8 2010 ZP 450 User Guide P1031442 001 18 Getting Started Connecting your Printer to a Computer USB Interface Requirements Universal Serial Bus version 2 0 compliant provides a fast interface that is comp
15. Feed Button Modes on page 57 in the Troubleshooting chapter Status Light Located on the top case next to the feed button the status light functions as a printer operational indicator see See Feed Button Modes on page 57 in the Troubleshooting chapter Status Light 12 8 2010 ZP 450 User Guide P1031442 001 14 Getting Started Printing a Test Label Printing a Test Label Before you connect the printer to your computer make sure that the printer is in proper working order You can do this by printing a configuration label 1 Make sure the media is properly loaded and the top cover of the printer is closed Then turn the printer power on if you have not already done so 2 When the status light is solid green press and hold the feed button until the status light flashes once 3 Release the feed button A configuration label will print If you cannot get this label to print refer to Getting Started on page 7 PRINTER CONFIGURATION Zebra Technologies UPS 2P 450 DARKNESS TERR OFF PRINT MODE MEDIA TYPE SENSOR TYPE SENSOR SELECT PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH USB COMM PARALLEL COMM BRUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL SER COMM MODE CONTROL CHAR COMMAND CHAR DELIM CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE DEFAULT see BACKFEED 4000 eA LABEL TOP 40000 lll LEFT POSITION W NO oc
16. Managing more than one printer can be done creating a printer configuration programming file to send to one or more printers or ZebraNet Bridge can be used to clone a printer s setup Figure 1 below shows the basic structure of a ZPL programming configuration file See the ZPL programmer s guide and the ZPL Configuration Status to Command Cross reference on page 67 to create a programming file The Zebra Setup Utility ZSU can be used to send programming files to the printer Windows Notepad text editor can be used to create programing files Figure 1 Configuration Parameter Format Structure XA Start Format Command Format Commands are order sensitive a General Print and command settings b Media handling and behaviors C Media print size JUS command to save XZ End Format Command P1031442 001 ZP 450 User Guide 12 8 2010 ZPL Configuration Status to Command Cross reference ZPL Configuration Status to Command Cross reference Figure 2 Configuration Label Printout PRINTER CONFIGURATION Zebra Technologies ZTC GK420d PETET DARKNESS EAR_OFF ont pnd e E EUN s PRINT MODE GAP NOTCH MEDIA TYPE WEB ce SENSOR TYPE aaa E SAM eR SENSOR SELECT 39 0 NOT CONNECTED US BIDIRECTIONAL 98800 eere UD esasenaasesasne DATA BITS wesc cen nccccene PARITY ss HOST HANDSHAKE ia ba bee 0 0 8 5 80 PROTOCOL Vis as A aw mace eae SER COMM MODE eecosenoone CONTROL CHAR
17. Series printers had DB 25 pin connector on the printer side as well as the host connection side IEEE 1284 A to A parallel cable HOST STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 ACK BUSY PAPER ERR SELECT AUTOFD ERROR N A N A N A SIG GN SIG GN SIG GN SIG GN SIG GN SIG GN SIG GN DB 25 Centronics Pin No Pin No AN AUR WH CON ODOUR WUN 15 15 16 16 17 17 18 18 19 19 20 20 21 21 24 24 26 27 28 29 30 31 32 33 34 35 36 DB 25 to Centronics Cable PRINTER STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 ACK BUSY PAPER ERR SELECT AUTOFD n c SIG GND CHAS GND 5V SIG SIG SIG SIG SIG SIG SIG SIG SIG SIG SIG SIG NAQQANANADA zou uw LL Le Uy UVGVUVVVVGVVGCTVO SELECTIN 12 8 2010 ZP 450 User Guide P1031442 001 61 62 Ethernet Interface Ethernet Interface The table below provides the cable s pinout assignments This interface requires a UTP RJ45 Ethernet cable rated CAT 5 or better Signal Pin Pin Signal Txt l l Tx Tx 2 2 Tx Rx 3 3 Rx 4 4 5 5 Rx 6 6 Rx 7 7 8 8 us m NOW 4 CON OC P1031442 001 ZP 450 User Guide 12 8 2010 Serial Port Interface Serial Port Interface Pin Description Not used RXD receive data input to the print
18. Technologies International LLC 333 Corporate Woods Parkway Vernon Hills IL 60061 3109 U S A T 1 847 793 2600 Toll free 1 800 423 0422 F 1 847 913 8766 Europe Africa Middle East India Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire SL8 SXF United Kingdom T 44 0 1628 556000 F 44 0 1628 556001 Asia Pacific Zebra Technologies Asia Pacific Pte Ltd 120 Robinson Road 06 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 Technical Support For questions on the operation of Zebra equipment and software please call your distributor For additional assistance contact us Please have your model and serial numbers available T 1 877 ASK ZEBRA 275 9327 F 1 847 913 2578 Hardware tsl zebra com Software ts3 zebra com T 44 0 1628 556039 F 44 0 1628 556003 E Tseurope zebra com T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific zebra com Repair Service Department For back to base service and repair T 1 877 ASK ZEBRA 275 9327 F 1 847 821 1797 E repair zebra com To request a repair in the U S go to www zebra com repair T 44 0 1772 693069 F 44 0 1772 693046 New requests ukrma zebra com Status updates repairupdate zebra com T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas
19. any problems Getting Started on page 7 This section describes how to set up your printer for the first time and use the most common operating procedures for loading media Operations and Options on page 25 This section provides media and print handling font and language support and the set up of less common printer configurations Maintenance on page 37 This section provides routine cleaning and maintenance procedures Troubleshooting on page 45 This section provides information about printer error reporting that you might need for printer troubleshooting Assorted diagnostic tests are included Appendix Interface Wiring This section provides additional interface on page 59 information and wiring diagrams to assist with printer to host system integration typically a PC Appendix ZPL Configuration This section briefly covers printer configuration on page 65 and includes a cross reference to ZPL printer configuration commands P1031442 001 ZP 450 User Guide 12 8 2010 Contacts About This Document vii Contacts Technical Support via the Internet is available 24 hours per day 365 days per year Web Site www zebra com E mail Back Technical Library E mail address emb zebra com Subject line Emaillist Self Service Knowledge Base www zebra com knowledgebase Online Case Registration www zebra com techrequest Which Department Do You Need Regional Headquarters The Americas Zebra
20. be ready to begin printing Serial Port and Windows operating systems The Windows operating system default settings for the serial port communication closely match the printer s defaults settings with one exception the data Flow Control settings The Windows default data Flow Control setting is NONE The printer requires data Flow Control set to Hardware Note IThe printer does not support Windows Serial Port Plug and Play PnP device detection at this time 12 8 2010 ZP 450 User Guide P1031442 001 24 Getting Started Connecting your Printer to a Computer P1031442 001 ZP 450 User Guide 12 8 2010 Operations and Options This section provides media and print handling font and language support and the setup of less common printer configurations Contents Thermal Printing ists x axe a a Wok eras ncn adap I aE E Andie Qeaee SCR RR URL shade Boge al 26 Long Term Printer In activity or Storage 2 2 0 2 000 c cee eee eee 26 Replacing Supplies 0000 e cette eee 26 Determining Thermal Media Types 0 0 cece eee eee 26 Adjusting the Print Width 0 0 0 2 02 tee ee 27 Adjusting the Print Quality llli III 27 Sending Files to the Printer 2 000000 cece eee ete e 27 Media Sensing 02000 e eee ee eee s 28 Printing on Fan Fold Media 0 0 cece eee 33 12 8 2010 ZP 450 User Guide P1031442 0
21. eee eee 23 12 8 2010 ZP 450 User Guide P1031442 001 8 Getting Started Attaching Power Attaching Power A Important Set up your printer so that you can handle the power cord easily if needed To make certain the printer cannot carry electrical current you must separate the power cord from the power supply receptacle or AC electrical outlet Caution Never operate the printer and power supply in an area where they can get wet Serious personal injury could result 1 Make sure the power switch is in the off position down 2 Insert the AC power cord into the power supply 3 Plug the other end of the cord into an appropriate AC electrical outlet ss Printer a Zi C Plug Varies t by Country 2 n 4 Connector Receptacle IEC 60320 C5 AC Power Cord Caution Ensure that the appropriate power cord with a three 3 prong plug and an IEC 60320 C5 connector is used at all times This power cord must bear the relevant certification mark of the country in which the product is being used P1031442 001 ZP 450 User Guide 12 8 2010 Getting Started Modes of Printing Modes of Printing You can operate this printer in different modes Standard tear off mode allows you to tear off each label or a strip of labels after it is printed The most common media use configuration is covered in the follow section Loading Roll Media Dispense mode will peel th
22. language ZBI allows you to create custom printer operations that can automate processes use peripherals i e scanners scales keyboards Zebra KDU or KDU Plus etc all without being attached to a PC or network This users guide provides all the information you need to operate your printer To create label formats refer to your programming guides or label design applications such as ZebraDesigner Your printer when connected to a host computer functions as a complete system for printing labels and tags Note Many printer settings may also be controlled by your printer s driver or label design software Refer to the driver or software documentation for more information P1031442 001 ZP 450 User Guide 12 8 2010 Introduction What s in the Box What s in the Box Save the carton and all packing materials in case you need to ship or store the printer later After unpacking make sure you have all parts Follow the procedures for inspecting the printer to familiarize yourself with printer parts so you can follow the instructions in this book Sx Cleaning Pen Documentation Printer and Software Kit Order Option Kit order Option Power Cord Serial Cable Media Roll varies by locale or region Unpack and Inspect the Printer When you receive the printer immediately unpack it and inspect for shipping damage e Save all packing materials Check all exterior surfaces for damage e
23. the middle to the outside This will move adhesive transferred from the edges of media to the printhead outside of media path 2 Wait one minute before closing the printer KJ XS 12 8 2010 ZP 450 User Guide P1031442 001 40 Maintenance Cleaning Cleaning the Media Path Use a cleaning swab to remove debris dust or crust that has built up on the holders guides and media path surfaces 1 Use the alcohol in the cleaning swab to soak the debris so that it breaks up 2 Wipe the ridges to remove accumulated debris 3 Wipe the inside edges of both edge guides to remove any built up residue 4 Rotate and wipe the pinch roller Use Cleaning the Platen on page 42 to clean the platen roller 5 Wait one minute before closing the printer Discard the cleaning swab after use Edge Guides and curved surface Platen and Peel Pinch Roller Ridges P1031442 001 ZP 450 User Guide 12 8 2010 Maintenance 44 Cleaning Sensors Dust can accumulate on the media sensors 1 Gently brush away dust if necessary use a dry swab to brush away dust If adhesives or other contaminates remain use an alcohol moistened swab to break up 2 Use a dry swab several times to remove any residue that may be left from the first cleaning Blac
24. 000s eet tee 54 Feed Button Modes 2 0 eee eee eee 56 12 8 2010 ZP 450 User Guide P1031442 001 46 Troubleshooting Status Light Descriptions Status Light Descriptions What the Status Light is Telling You LED Status and Color Printer Status For a Resolution Refer to Number Off Off 1 Solid Green On 2 Solid Amber Stopped 3 Flashing Green Normal Operation 4 Flashing Red Stopped 5 Double Flashing Green Paused 6 Flashing Amber Paused 7 Alternately Flashing Green and Red Needs Service 8 Flashing Red Red and Green Needs Service 9 Flashing Red Amber Green Memory 10 Do NOT reset or turn off power Defragmentation P1031442 001 ZP 450 User Guide 12 8 2010 Troubleshooting 47 Status Light Error Resolutions Status Light Error Resolutions The following Status Error Light Resolution numbers correspond to the Status Light Description table on the previous page Each error number may have one or more resolution to correct that error listed 1 The printer is not receiving power Have you turned on the printer power Check power connections from the wall outlet to the power supply and from the power supply to the printer See Attaching Power on page 8 Disconnect the printer from the wall outlet for 30 seconds and then reconnect the printer to the wall outlet 2 The printer is on and in an idle state No action necessary 3
25. 01 26 Print Operations Thermal Printing Thermal Printing printhead and risk of personal injury avoid touching the printhead Use only the cleaning pen AN Caution The printhead becomes hot while printing To protect from damaging the to perform maintenance Caution The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components used in this device You must observe static safe procedures when working with the printhead or the electronic components under the top cover You must use the correct media for the type of printing you require You must use direct thermal media Long Term Printer In activity or Storage Overtime the printhead may stick to the platen drive roller To prevent this always store the printer with a piece of media a label or paper between the printhead and platen roller Do not ship the printer with a roll of media installed or damage to the printer or media may result Replacing Supplies If labels run out while printing leave the printer power on while reloading data loss results if you turn off the printer Always use high quality approved labels and tags If adhesive backed labels are used that don t lay flat on the backing liner the exposed edges may stick to the label guides and rollers inside the printer causing the label to peel off from the liner and jam the printer Determining The
26. 1 28 Print Operations Media Sensing Media Sensing The printer has automatic media sensing capability The printer is designed to continuously check and adjust media length sensing for minor variations Once the printer is printing or feeding media the printer continually checks and adjusts the media sensing to accommodate for minor changes in media parameters from label to label on a roll and from roll to roll of media The printer will automatically initiate a media length calibration if the expected media length or the label to label gap distance has exceeded the acceptable variation range when starting a print job or feeding media The automatic media sensing in the G Series printers works the same for printer operations that use EPL and ZPL label formats and programming If the printer does not detect labels or black marks or notches with blackline sensing after feeding the media the default maximum label length distance of 39 inches 1 meter then the printer will switch to continuous receipt media mode The printer will keep these settings until changed by software programming or a manual calibration with different media Optionally the printer can be set to do a short media calibration after printer power up or when closing the printer with power on The printer will then feed several labels while calibrating The printer s media settings can be verified by printing a Printer Configuration label See the Printing a Test La
27. 203 dpi dots per inch print density The ZP 450TM supports both ZPL and EPL Zebra printer programming languages and a wide variety of interface and feature options The ZP Series printer features Automatic printer language detection and switching between ZPL and EPL programming and label formats OpenAccess design for simplified media loading Color coded operator controls and media guides Zebra M Global Printing Solution supports Microsoft Windows keyboard encoding and ANSI Unicode UTF 8 and UTF 16 Unicode Transformation Formats XML ASCII 7 and 8 bit used by legacy programs and systems basic single and double byte font encoding JIS and Shift JIS Japanese International Standards Hexadecimal encoding and custom character maps DAT table creation font linking and character remapping On The Fly OpenType and TrueType font scaling and import Unicode preloaded Swiss 721 Latin 1 font one resident scalable font and a selection of resident bitmap fonts mproved printer performance faster print speeds and a 32 bit processor Adaptive auto serial port cable sensing and configuration for plug and play integration Printhead test and maintenance reporting enabled and customizable by the user The ZP Series printers offer these basic printer options Label Dispense Peel Off Internal 10 100 Print Server and Ethernet Interface Zebra ZBI 2 0 Zebra BASIC Interpreter programming
28. 3 24 b Lh u b D a o a n h o a m a m Lu o a a N a w Lu LI w v 0 a ao ES Q 7 Ld a Sx x lt N e aw 2 D br c m w w 2 o Jdu x4Ss t 3 FO F1 F2 F3 F4 FS F6 F7 F8 FS FA FB FC a a o 3 oF Rv MJ a LU o I 83 go 1L wo CE 10 11 26 29 13 14 15 2D MOGvess GoOSPT AH rats 16 17 2E 2F EE EF The blank lines between the lines of data are where serial port and Bluetooth data handling errors get logged The errors are F Frame Error e P Parity Error N Noise Error e O Data Overrun Error To exit the diagnostic mode and resume printing turn off and then turn on the printer An alternate method for exiting the diagnostic mode is to press the Feed button as many times as it takes to clear the printer s command buffer and print Out of DUMP on the label is tal eR ee 375 x S BIST x 4 Out of DUMP 12 8 2010 ZP 450 User Guide P1031442 001 56 Troubleshooting Feed Button Modes Feed Button Modes Power Off Modes With the printer power off press and hold the Feed button while you turn on the power Flash Sequence Amber Red Flashing Action Firmware Download Mode The printer starts rapidly flashing red to denote entry into the Firmware Download mode Releasing the Feed button here will start initializing the printer for download The printer is ready to start d
29. 442 001 ZP 450 User Guide 12 8 2010 Getting Started 23 Connecting your Printer to a Computer Communicating with the Printer Universal Serial Bus USB Communications The printer is a terminal device when using a universal serial bus interface You can refer to the Universal Serial Bus Specification for details regarding this interface USB Printer Detection and Windows operating systems Windows 98 Second Edition Windows 2000 Windows XP and later operating systems support the USB communications with printers The ZebraDesigner Windows Driver supports your printer in these operating systems These operating systems automatically detect the printer when connected via the USB interface The operating system automatically starts a Add new hardware wizard when connecting the printer for the first time to the PC Close the wizard Install the Zebra Windows Driver found on the user s CD Select the USB port and media size closest match Click on the Print test page button to verify a successful installation The Windows operating system will detect and relink a previously installed printer if it is reconnected to the USB interface or power is turned on after the PC has finished it s restart of the operating system Ignore the new device detected warnings and close the Task bar prompts Wait several seconds for the operating system to match the printer to the driver software The warnings will quit and the printer now should
30. ENSOR SELECT Default AUTO MNA Auto Detect PW PRINT WIDTH Default 832 dots LL LABEL LENGTH Default 1225 dots the value constantly re calibrates with automatic Web Gap detection for label media ML MAXIMUM LENGTH Default 39 0IN 989MM USB COMM Connection Status Connected Not Connected PARALLEL COMM Connection Available BIDIRECTIONAL SCa BAUD Default 9600 SC b DATA BITS Default 8 BITS SC c PARITY Default NONE sc e HOST HANDSHAKE Default DTR amp XON XOFF SC f PROTOCOL Default NONE SER COMM MODE Default AUTO CUTTER TYPE Option Present LINER TAG FULL cut CT CT CONTROL CHAR Default lt gt TEH CC cc COMMAND CHAR Default 5EH cD CD DELIM CHAR Default lt gt 2CH ASZ ZPL MODE Default ZPL II MFa MEDIA POWER UP Default NO MOTION MF b HEAD CLOSE Default FEED JS BACKFEED Default DEFAULT ALT LABEL TOP Default 000 LS LEFT POSITION Default 0000 JD JE HEXDUMP Default NO JE From this point in the Configuration Receipt listing the printout has sensor settings and values are displayed to troubleshoot sensor and media operations These are typically used by Zebra Tech Support to diagnose printer problems P1031442 001 ZP 450 User Guide 12 8 2010 69 ZPL Configuration Status to Command Cross reference The configuration settings listed here resume after the TAKE LABEL sensor value These listings contain printer features
31. Open the printer and inspect the media compartment for damage to components If you discover shipping damage upon inspection Immediately notify the shipping company and file a damage report Zebra Technologies Corporation is not responsible for any damage to the printer incurred during shipment and will not cover the repair of this damage under its warranty policy Keep all packaging material for shipping company inspection 12 8 2010 ZP 450 User Guide P1031442 001 3 4 Introduction Inspecting the Printer Inspecting the Printer Look at the outside of the printer and make sure that all parts are present Status Light Feed Button Release Latches Interface J A Connectors B Release Power Active Power Latches Supply Power Switch Receptacle Light Opening the printer To access the media compartment you must open the printer Pull the release latches towards you and lift the cover After opening the printer check the media compartment P1031442 001 ZP 450 User Guide 12 8 2010 Introduction 5 Inspecting the Printer Printer Features Printhead Gap Sensor Media Roll Holder and Media Guide Black Line Sensor ead Up Sensor inside Power Base Platen Roller Mini CD Storage Peel Bar Peel Roller Label Taken Sensor Roll Holder Stop Adjustment 12 8 2010 ZP 450 User Guide P1031442 001 6 Int
32. Programming Guide for more information about this command 12 8 2010 ZP 450 User Guide P1031442 001 20 Getting Started Connecting your Printer to a Computer EPL Y Command Use the serial port setup Y command to change the communications settings on the printer 1 With the host computer set at the same communications settings as the printer send the Y command to change the printer to the desired settings Note the Y command does not support setting the data flow control use the Xon Xof setting 2 Change the host computer settings to match the new printer settings Refer to the EPL Page Mode Programming Guide for more information about this command Resetting the Default Serial Port Parameters Do the following to reset the communications parameters on the printer to the factory defaults serial communication settings are 9600 baud 8 bit word length NO parity 1 stop bit and DTR XON XOFF data flow control 1 Press and hold the feed button until the green status LED flashes once waits a moment and flashes twice and then waits again before flashing three times release immediately 2 While the status LED rapidly flashes amber and green press the feed button Serial communications between the printer and the host computer can be set by the ZPL SC command or the EPL Y command Note Early models of Zebra printers running the EPL programming language had 9600 baud NO parity 8 data bits 1 stop bit and a HA
33. RDWARE and SOFTWARE merged data control essentially DTR Xon Xoff as the default serial port settings The Windows operating system flow control setting was Hardware for most applications P1031442 001 ZP 450 User Guide 12 8 2010 Getting Started 24 Connecting your Printer to a Computer Parallel Port The required cable must have a 25 pin D type DB 25P male connector on one and a Centronics on the end IEEE 1284 A B parallel interface specification 12 8 2010 ZP 450 User Guide P1031442 001 22 Getting Started Connecting your Printer to a Computer Ethernet The printer requires UTP RJ45 Ethernet cable rated CAT 5 or better For more information on configuring your printer to run on a compatible Ethernet based network see the ZebraNet 10 100 Internal Print Server manual The printer must be configured to run on your LAN local area network The print server on board your printer can be accessed through the printer s web pages Ethernet Status Activity Indicators LED Status Description Both OFF No Ethernet link detected Green 100 Mbps link detected Green with the Amber 100 Mbps link and Ethernet activity detected flickering on and off Amber 10 Mbps link detected Amber with the Green 10 Mbps link and Ethernet activity detected flickering on and off Green LED Amber LED P1031
34. a 3 Pull the media so that it extends out of the front of the printer Verify the roll turns freely The roll must not sit in the bottom of the media compartment Verify that the media s printing surface is facing up 5 Close the printer Press down until the cover snaps closed 12 8 2010 ZP 450 User Guide P1031442 001 12 Getting Started Operator Controls Operator Controls Power Switch Press up to turn ON or down to turn OFF the printer power cord from the power supply receptacle or AC electrical outlet Set up your printer so Important To make certain the printer cannot carry electrical current you must separate the that you can handle the power cord easily 1f needed Caution The power should be turned off before connecting or disconnecting the communications and power cables Active Power Light Located at the rear of the printer the active power light indicates that electrical power is energizing the printer Power Switch P1031442 001 ZP 450 User Guide 12 8 2010 Getting Started 13 Operator Controls Feed Button Tap the Feed button once to force the printer to feed one blank label Press the Feed button to take the printer out of a pause condition The printer is put into pause by either a programming command or an error condition See Status Light Descriptions on page 48 in the Troubleshooting chapter Use the Feed button for printer setup and status see
35. at print surface such as box knife cuts 12 8 2010 ZP 450 User Guide P1031442 001 50 Troubleshooting Print Quality Problems There are long tracks of missing print blank vertical lines on several labels The printhead is dirty Clean the printhead The printhead elements are damaged The printing does not start at the top of the label or misprinting of one to three labels The media may not be threaded correctly Follow the instructions for Loading Roll Media on page 9 in the Getting Started section The printer needs to be calibrated Refer to the two flash sequence of Feed Button Modes on page 56 in this section ZPL Label Formats The correct media sensor may not be activated Manual calibration selects the media sensing method for the labels being used refer to the MN command in the ZPL Programming Guide ZPL Label Formats Verify that the Label Top L T command is correctly set for your application consult the ZPL Programming Guide EPL Label Formats The correct media sensor may not be activated for label dispensing blackline or notch sensing or for Gap Web sensing Manual calibration selects the media sensing method for the labels being used refer to the O and Q commands in the EPL Programmer s Guide EPL Label Formats Verify that the Set Label Length Q command is correctly set for your application consult the EPL Programmer s Guide A ZPL label format was sent to but not recognized by t
36. atible with your existing PC hardware USB s plug and play design makes installation easy Multiple printers can share a single USB port hub When using USB cable not supplied with your printer verify that the cable or cable packaging bears the Certified USB mark see below to guarantee USB 2 0 compliance CERTIFIED USB h P1031442 001 ZP 450 User Guide 12 8 2010 Getting Started 19 Connecting your Printer to a Computer Serial Communications The printer automatically detects and switches the serial port to match common serial port cabling and signal connection configurations for DTE and DCE communications The required cable must have a nine pin D type DB 9P male connector on one end which plugs into the mating DB 9S serial port located on the back of the printer The other end of this signal interface cable connects to a serial port on the host computer This allows for the use of two common cable types and drop in replacement for Zebra and other printer models Zebra printers use a Null Modem cross over cable Early models of Zebra printers a DCE device running the EPL programming utilized a straight through no cross over signal connections cable For pinout information refer to Appendix A The serial port communication settings between the printer and host typically a PC must match for reliable communication The Bits per second or Baud rate and Flow control are the most commo
37. b liner 1 Load your labels into the printer Close the printer and press the feed button until a minimum of 4 inches or 100 millimeters of exposed labels exit the printer Remove the exposed labels from the liner 12 8 2010 ZP 450 User Guide P1031442 001 30 Print Operations Printing in Dispenser Mode 2 Lift the liner over the top of the printer and open the dispenser door P1031442 001 ZP 450 User Guide 12 8 2010 Print Operations 31 Printing in Dispenser Mode 3 Insert the label liner between the dispenser door and the printer body 4 Close the dispenser door 12 8 2010 ZP 450 User Guide P1031442 001 32 Print Operations Printing in Dispenser Mode 5 Press the Feed button to advance the media 6 Set the label taken sensor to detect removed labels This is set by the Windows printer driver a configuration setting or your application software 7 During the print job the printer will peel off the backing and present a single label Take the label from the printer to allow the printer to print the next label Note If you skipped step six the printer will stack and eject peeled labels P1031442 001 ZP 450 User Guide 12 8 2010 Print Operations 33 Printing on Fan Fold Media Printing on Fan Fold Media Printing on fan fold media requires you to adjust the media guide s stop position 1 Open the top cover Fan Fold Media Path
38. bel on page 14 for more details The maximum distance that the automatic media type detection and sensing will check can be reduced by using the ZPL Maximum Label Length command ML It is recommended that this distance be set to no less than two times the longest label being printed If the largest label being printed was a 4 by 6 inch label then the maximum label media length detection distance can be reduced from the default distance of 39 inches down to 12 inches Ifthe printer has difficulty automatically detecting the media type and auto calibrating see Manual Calibration on page 52 to perform an extensive calibration It includes a printed graph of sensor operation for your media This method disables the printer s automatic media sensing capability until the printer s default parameters are reset to the factory defaults with the four flash Feed button mode See the Feed Button Modes on page 56 for more details The automatic media calibration can be modified turned on or turned off to meet your needs Sometimes print job conditions require that the printer use all the media on a roll The two automatic media conditions power up with media loaded and closing the printer with power on can be controlled individually with the ZPL Media Feed command MF The feed action discussed in the ZPL programmers guide for the MF command is primarily for automatic media sensing and calibration The automatic media calibration that controls the dynam
39. e backing material away from the label as it is printed After this label is removed the next one is printed The printer typically uses roll media but you can use fan fold or other continuous media as well For procedures to use optional media handling equipment and features refer to Operations amp Options on page 25 Loading Roll Media When you load media you must place the roll on the media hangers You must use the correct media for the type of printing you require You must use direct thermal media Preparing Media Whether your roll media is inside or outside wound you load it into the printer the same way Remove the outside length of media During shipment the roll may become dirty when handled or dusty when stored Removing the outside length avoids dragging adhesive or dirty media between the printhead and platen roller 12 8 2010 ZP 450 User Guide P1031442 001 9 10 Getting Started Loading Roll Media Placing the Roll in the Media Compartment 1 Open the printer Remember that you need to pull the release latch levers toward the front of the printer 2 Open the media roll holders Pull the media guides open with your free hand and place the media roll on the roll holders and release the guides Orient the media roll so that its printing surface will face up as it passes over the platen drive roller P1031442 001 ZP 450 User Guide 12 8 2010 Getting Started 11 Loading Roll Medi
40. ed button for several seconds The green status LED will flash a number of times in sequence The explanation at the right Action shows what happens when you release the key after the start specific number of flashes and before the next flash sequence starts Flash Sequence Action Configuration Status Prints a detailed printer configuration status label The label can be used to verify printing assist printer to computer communication configuration maintenance troubleshooting and help us with customer care communications Standard Auto Media Calibration The printer detects and sets media type and media length and it adjusts the media sensors for optimal performance with the installed media equivalent ZPL command JC The printer will feed one to four labels while calibrating Note Users familiar with the Zebra EPL desktop printer use this Feed mode to replace power up AutoSensing calibration equivalent EPL command XA Serial Port Configuration Applies only to printers with serial interface ports To reset the serial port communication parameters except for Flow Control Press and release the Feed button while the LED rapidly flashes amber and green For autobaud synchronization Send the XA XZ command sequence to the printer while the LED rapidly flashes amber and green When the printer and host are synchronized the LED changes to solid green NOTE No labels will print during autobaud synchronization Fac
41. er TXD transmit data output from the printer DTR data terminal ready output from the printer controls when the host may send data Chassis ground DSR data set ready input to the printer RTS request to send output from the printer always in the ACTIVE condition when the printer is turned on CTS clear to send Not used by the printer 5 V 0 75 A fused The maximum current available through the serial and or parallel port is not to exceed a total of 0 75 Amps When XON XOFF handshaking is selected data flow is controlled by the ASCII control codes DC1 XON and DC3 XOFF The DTR control lead will have no effect Interconnecting to DTE Devices The printer is configured as data terminal equipment DTE To connect the printer to other DTE devices such as the serial port of a personal computer use an RS 232 null modem crossover cable Figure 31 shows the required cable connections Interconnecting to DCE Devices When the printer is connected via its RS 232 interface to data communication equipment DCE such as a modem a STAN DARD RS 232 straight through interface cable must be used Figure 32 shows the connections required for this cable Connecting to the KDU Keyboard Display Unit The KDU was designed for DCE printer connections and requires a Zebra custom serial port gender changing adapter The KDU now includes the KDU adapter and the Zebra kit part number for the KDU Adapter is 105934 088
42. er interface for printer and print server settings If you use the ZebraNet Bridge Zebra network printer management software you can easily access the specialized features of a ZebraLink M enabled printer Printers with the 10 100 Internal PS provide the following features Print server and printer setup using a browser Remote monitoring and configuration capability of the 10 100 Internal PS using a browser Alerts The ability for you to send unsolicited printer status messages via E mail enabled devices ZebraNet M Bridge ZebraNet M Bridge is a software program that works with the 10 100 Internal PS and enhances the features of ZebraLink resident within ZPL based printers The features include the following ZebraNet M Bridge allows you to locate printers automatically ZebraNet M Bridge searches on parameters such as IP address subnet printer model printer status and many other user defined characteristics Remote Configuration Manage all your Zebra label printers throughout the enterprise without having to travel to remote sites or physically handle any printers Any Zebra printer connected to the enterprise network can be accessed from the ZebraNet M Bridge interface and configured remotely through an easy to use graphical user interface Printer Alerts Status Heartbeat Monitoring and event Notification ZebraNet M Bridge lets you configure multiple event alerts per device with different alerts directed to dif
43. es and tools for use with most Windows PC operating systems The ZebraDesigner Windows printer drivers are available on the user s CD and the Zebra web site www ups zebra com for latest versions ZebraDesigner Driver Supports Windows 7 Windows Vista Windows XP Windows 2000 Windows Server 2008 and Windows Server 2003 operating systems The driver supports 32 bit and 64 bit Windows operating systems and is Microsoft Certified Zebra Setup Utilities and the ZebraDesigner driver support the following ZP Series printer communication interfaces USB Parallel Serial and Wired Ethernet Install the ZebraDesigner Driver before applying power to the printer connected to the PC running a Zebra driver supported Windows operating system Plug N Play PnP Printer Detection and Windows operating systems More recent Windows operating systems automatically detect the printer when it is connected via the USB interface Depending on the hardware configuration and the Windows version your printer may be Plug and Play PnP detected when connecting to the USB parallel or serial port interfaces The printer drivers do not support serial port PnP installation at this time The printer s PC interface configuration for the parallel port must support and have bidirectional communications for PnP operations The operating system automatically starts a Add new hardware wizard when connecting the printer for the first time t
44. example may be thinned by the initial cleaning but not completely removed P1031442 001 ZP 450 User Guide 12 8 2010 Maintenance 43 Cleaning 5 Install the platen in the printer Discard the cleaning swabs after use do not reuse 6 Make sure the bearings are on the shaft of the platen Allow the printer to dry for one minute before closing the dispenser door media cover or loading labels Other Printer Maintenance There are no user level maintenance procedures beyond those detailed in this section See the Troubleshooting on page 45 for more information on diagnosing printer and print problems 12 8 2010 ZP 450 User Guide P1031442 001 44 Maintenance Cleaning Notes P1031442 001 ZP 450 User Guide 12 8 2010 Troubleshooting This section provides information about printer error reporting that you might need for printer troubleshooting Assorted diagnostic tests are included Contact us at www ups zebra com to get printer repair information Contents Status Light Descriptions 0 0 00 000 ee cee ee 46 Status Light Error Resolutions 0000 00 eee eee eee 47 Print Quality Problems 000 00 cece eee nn 49 Manual Calibration 0002 ce tee eee 52 Troubleshooting Tests 2 0 cet en 53 Resetting the Factory Default Values 0 00000 c eee eee eee eee 54 Communications Diagnostics 0 0
45. ferent people Receive alerts and notifications by e mail cell phone pager or through the ZebraNet Bridge Events tab View alerts by printer or group and filter by date time severity or trigger Configure and Copy Printer Profiles Copy and paste settings from one printer to another or broadcast them to an entire group ZebraNet Bridge allows you to copy printer settings printer resident files formats fonts and graphics and alerts with a click of the mouse Create printer profiles virtual golden printers with desired settings objects and alerts and clone or broadcast them as if they were real printers providing extensive savings in setup time Printer profiles are also an excellent way to back up a printer s configuration for crisis recovery 12 8 2010 ZP 450 User Guide P1031442 001 36 Print Operations ZebraNet 10 100 Internal Wired Print Server Option Printer Network Configuration Status Label ZP 450 printers with the ZebraNet 10 100 Internal Print Server option on board print an additional printer configuration status label for information needed to establish and trouble shoot network printing Network Configuration Zebra Technologies UPS ZP 45 ZBR3760476 a aas Wiredx 000 000 000 000 2g55 255 2e55 000 000 000 000 000 vis aisi ees IP PROTOCOL IP ADDRESS SUBNET MASK DEFAULT GATEWAY WINS SERVER IP TIMEQUT CHECKING TIMEOUT VALUE The regular printout
46. flash sequence in Feed Button Modes on page 56 in this section DIA MEDIA MEDIA MEDUBBIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA WEDIA MEDIA MEDU MEDIA P1031442 001 ZP 450 User Guide 12 8 2010 Troubleshooting Tests Printing a Configuration Label Troubleshooting 53 Troubleshooting Tests To print out a listing of the printer s current configuration refer to the one flash sequence in Feed Button Modes on page 56 in this section See Appendix ZPL Configuration on page 65 to interpret the label PRINTER CONFIGURATION f Zebra Technologies UPS ZP 450 832 8 MM FULL 5 0022828605 4 DARKNESS PRINT MODE MEDIA TYPE SENSOR TYPE SENSOR SELECT PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH USB COMM PARALLEL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL SER_COMM MODE CONTROL CHAR COMMAND CHAR MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION DUMP K MED S MARK MEDIA GAIN MEDIA S MEDIA GAIN TAKE LABEL MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE XML SCHEMA HARDWARE ID CONF IGURATION RAM E ONBOARD FLASH FORMAT CONVERT ZBI ZBI VERSION LAST CLEANED HEAD USAGE TOTAL USAGE RESET CNTR1 RESET CNTR2 SERTAL NUMBER EARLY WARNING HEAD CLEANING Recalibration Recalibrate the printer if it starts to display unusual symptoms such as skipping labels Refer to the two flash sequence in Feed Button Modes on page
47. he printer Is the printer in pause mode If so press the Feed button If the status LED is on or flashing refer to What the Status Light is Telling You on page 46 Make sure the data cable is correctly installed A communications problem has occurred First make sure that the correct communications port on the computer is selected Refer to Connecting your Printer to a Computer on page 17 in the Getting Started section Verify the correct Format and Control Prefix on the printer match what you are using in your ZPL programmed label format The default Format COMMAND CHAR is Caret character and the Control CONTROL CHAR is a Tilde character Verify the characters with the Configuration Status label printout Refer to the one flash sequence of Feed Button Modes on page 56 to print this label P1031442 001 ZP 450 User Guide 12 8 2010 Troubleshooting 51 Print Quality Problems A EPL label format was sent to but not recognized by the printer Is the printer in pause mode If so press the Feed button If the printer has label dispensing enabled the printer may be waiting for the label to be removed The liner web must be properly threaded through the label dispenser mechanism peeler to correctly operate in label dispense mode refer to Printing in Dispenser Mode on page 29 If the status LED is on or flashing refer to What the Status Light is Telling You on page 46 Make sure the data cable is correctly installed
48. hen the printer has reached the desired maximum print width Note that the printer driver and applications can override this setting kkk kkkk kkkkk kkkkkk Print Darkness Density Adjustment Prints a succession of bar code simulation patterns starting at the minimum darkness print density heat and ending in the printer s maximum darkness in increments of four 4 using the ZPL darkness setting range values Press the Feed button once the pattern is clear and legible Do not continue to increase the darkness setting or bar code line widths may become distorted reducing readability Note that the printer driver and applications can override this setting kkk kkkk kkkkk kkkkkk kkk kkk Manual Media Calibration The printer runs extensive tests to detect and set media type and media length and then it adjusts the media sensors for optimal performance with the installed media equivalent ZPL command JG Manual calibration is recommended whenever you are using pre printed media print on the liner or if the printer will not correctly auto calibrate A graphical profile of the media sensing will print See Manual Calibration on page 52 for more details and considerations If the Feed button remains pressed after 7th flash sequence cycle finishes the printer exits the configuration mode when the Feed button is released 12 8 2010 ZP 450 User Guide P1031442 001 58 Troubleshooting Feed Button Modes
49. ic media label to label calibration is the XS command If multiple media types of different lengths material or detection methods web gap black mark notches or continuous are used you should not change these settings The media calibration and detection process can also be refined to match the media type loaded into the printer Use the ZPL Media Tracking command MN to set the media type Sometimes the printer can detect preprinted media as the gap between labels or the liner backing with print as a black marks If the MN parameter for continuous media is set then the print does not preform the automatic calibration The MN command also includes an automatic calibration parameter MNA to return the printer to its default setting to automatically detect all media types P1031442 001 ZP 450 User Guide 12 8 2010 Print Operations 29 Printing in Dispenser Mode Printing in Dispenser Mode The dispenser option allows you to print a label with backing liner web removed from the label ready for application When printing multiple labels removing the dispensed peeled label notifies the printer to print and dispense the next label For the dispenser mode to operate correctly label taken sensing must be enabled in your application software or the Windows printer driver The label taken sensor must be enabled along with the normal label settings which include but are not limited to length non continuous gap and we
50. ieresscsezresT HEXDUMP 1 O46 occa kem Rz WEB S 098 MEDIA S TERN WEB GAIN 050 l l l c MARK S J 000s cio cceli cc tss MARK GAIN 10955 cerei nee MARK MED S T O00 neser ee ence i MARK MEDIA GAIN I 095 een nnn CONT MEDIA S Woozliiiiiiiiiiiit CONT MEDIA GAIN J 090 TAKE LABEL lBgs one van eee ene ens MODES ENABLED leased nesses ee m MODES DISABLED 832 8 MM F LL RESOLUTION ZSP O022824605 4 FIRMWARE We 1 8 o cixelscre re ML SCHEMA V25 00 08 HARDWARE ID CUSTOMIZED CONF IGURAT ION e104k e essere i RAM 1536k eee E ONBOARD FLASH NONE sen FORMAT CONVERT DISABLED ZBI a scie n ed ZBI VERSION 470 I LAST CLEANED 4 711 I HEAD USAGE 14 710 I TOTAL USAGE ll 4 711 I i RESET CNTRI ll 4 711 1 i RESET CNTR2 42J0844 Dllli SERIAL NUMBER MAINTENANCE ON EARLY WARNING EUM HEAD CLEANING 196860 HEAD PIEMMARE IN THiS PRINTER I COPYRIGHTED P1031442 001 ZP 450 User Guide 12 8 2010 Getting Started Pre install Windows Printer Drivers Pre install Windows Printer Drivers Zebra is changing the way you install and use your printer with your Windows based PC systems We recommend that at minimum the ZebraDesigner Windows driver be pre installed to take advantage of the advancements in ease of use and simplicity of the Windows operating systems since the release of Windows XP SP2 Zebra provides the suite of printer drivers with internal utiliti
51. iewing this guide online in pdf format you can click the cross reference blue text to jump directly to its location Command Line Examples Command line examples appear in Courier New font For example type ZToo1s to get to the Post Install scripts in the bin directory Files and Directories File names and directories appear in Courier New font For example the Zebra version number gt tar file and the root directory Icons Used Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution No icon Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text P1031442 001 ZP 450 User Guide 12 8 2010 Contents About This DOCUmelE se sos cca ces ods os Eaedem busca qeRas b Ee edens v Who Should Use This Document nasus naana aeee vi How This Document Is Organized 0 0000 cc eee te tee vi COMACIS osse carers tiie d Ue etc p
52. ins es es dt Staal sig so oh eins E ems MULA te IS vii Document Conventions 0 0 00 ccc eee viii TP INMOGUCHON 2465 65 5 006 405566145058 400s6004 006 544 00540 do RO aOR 1 ZP Series Thermal Printers nuaa naana 0c cee ees 2 What s in the BOX rsa fey dea deoh bebe ERE eue es Bae ee hd Oh e loe a A t hark 3 Unpack and Inspect the Printer llli ee 3 Inspecting the Printer 0 0 0 2 00 meu 4 Printer Features 0 ce eee eee 5 Mini CD s in Printer Storage Slot liliis 6 2 Geting Beis Mem ee ee er ee 7 Attaching POWE i ERO po eA Oh e o d od E 8 Modes of Printing aa i a aa oa a rs 9 Loading Roll Media 0 0 0 6 c cee rrr 9 Preparing Media 2 0 0c ccc eee 9 Placing the Roll in the Media Compartment nonna nannaa 0000 c cee eee eee 10 Operator Controls 2 0 hn 12 Printing a Test Label ioo rra rk Re eet aoe eset eds 14 Pre install Windows Printer Drivers llli 15 Connecting your Printer to a Computer 0000000 ee 17 Interface Cable Requirements 000 cece cee ess 17 Communicating with the Printer llle eee 23 3 Operations and OptionS iss uox a kr ERE sees esd eee ARE 25 Thermal Printing 000 ce en 26 12 8 2010 ZP 450 User Guide P1031442 001 Long Term Printer In activity or Storage 2 2 0 0 0 0 eee 26 Replacing Supplies illie ee 26 Determining Thermal Media Types
53. ions in the Maintenance As needed chapter Manually rotate the platen roller Clean it thoroughly with 90 medical grade alcohol and a cleaning swab or lint free cloth Peel bar Clean it thoroughly with 90 medical grade alcohol and a fiber free cleaning swab Media path Exterior Water dampened cloth Interior Gently brush out printer Caution Adhesives and coatings of media can over time transfer onto the printer components along the media path including the platen and printhead This build up can accumulate dust and debris Failure to clean the printhead media path and platen roller could result in inadvertent loss of labels label jams and possible damage to the printer Important Using too much alcohol can result in contamination of the electronic components requiring a much longer drying time before the printer will function properly P1031442 001 ZP 450 User Guide 12 8 2010 Maintenance 39 Cleaning Cleaning the Printhead Always use a new cleaning pen on the printprintheadhead an old pen carries contaminants from its previous uses that may damage the printhead Caution The printhead becomes hot while printing To protect from damaging the printhead and risk of personal injury avoid touching the printhead Use only the cleaning pen to perform maintenance When you load new media you can also clean the printhead 1 Rub the cleaning pen across the dark area of the printhead Clean from
54. k Line Label Taken Peel Sensor 12 8 2010 ZP 450 User Guide P1031442 001 42 Maintenance Cleaning Cleaning the Platen The standard platen drive roller normally does not require cleaning Paper and liner dust can accumulate without effecting print operations Contaminates on the platen roller can damage the printhead or cause the media to slip when printing Adhesive dirt general dust oils and other contaminates should be cleaned immediately off the platen Clean the platen and media path whenever the printer has significantly poorer performance print quality or media handling The platen is the print surface and drive roller for your media If sticking or jamming continues even after cleaning you must replace the platen The platen can be cleaned with a fiber free swab such as a Texpad swab or a lint free clean damp cloth very lightly moistened with medical grade alcohol 90 pure or better 1 Open the media door dispenser door and remove the media 2 Press the tabs on the right and left sides out Then rotate them up 3 Lift the platen out of the printer s bottom frame 4 Gently lean the platen with the alcohol moistened swab Clean from the center out Repeat this process until the all of the roller surface has been cleaned If there has been heavy adhesive build up or label jam repeat with a new swab to remove residual contaminates Adhesives and oils for
55. lasse B est conforme la norme NMB 003 du Canada 12 8 2010 ZP 450 User Guide P1031442 001 iv FCC Compliance Statement This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for Class B Digital Devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the product manuals may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception the user is encouraged to do one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced RF service technician for help The user is cautioned that any changes or modifications n
56. n settings that get changed The host typically a Windows PC needs to have the data Flow control changed to match the printer s default communication method Hardware and is noted by the Host Handshake setting DTR Xon Xof f for legacy printer This combined hardware DTR and software Xon Xoff mode may need to change depending upon the non Zebra application software and the serial cable variation in use Serial communications between the printer and the host computer can be set by e Autobaud synchronization ZPL programming SC command EPL programming Y command Resetting the printer to its default printer configuration Autobaud Autobaud synchronization allows the printer to automatically match the communication parameters of the host computer To autobaud 1 Press and hold the feed button until the green status LED flashes once twice and then three times 2 While the status LED flashes send the XA XZ command sequence to the printer 3 When the printer and host are synchronized the LED changes to solid green No labels will print during autobaud synchronization ZPL SC Command Use the Set Communications SC command to change the communications settings on the printer 1 With the host computer set at the same communications settings as the printer send the SC command to change the printer to the desired settings 2 Change the host computer settings to match the new printer settings Refer to the ZPL
57. ng Thermal Media Types on page 26 Is the media loaded correctly Follow the instructions for Loading Roll Media on page 9 in the Getting Started section For printing using transfer ribbon see Printing a Test Label on page 14 The printed image does not look right The printhead is dirty Clean the printhead The printhead is under temperature Adjust the print darkness and or print speed Use the PR speed and SD darkness commands referenced in the ZPL Programming Guide e Use the D darkness density and S speed commands in the EPL Programmer 5 Guide e Manually adjust print darkness with the six flash sequence of Feed Button Modes on page 56 The Windows printer driver or application software may change these settings and may require a change to optimize print quality The media being used is incompatible with the printer Be sure to use the recommended media for your application and always use Zebra approved labels and tags The printhead has worn out The printhead is a consumable item and will wear out due to friction between the media and printhead Using unapproved media may shorten life or damage your printhead Replace the printhead The platen may need cleaning or replacement The platen driver roller maybe losing traction due to Foreign objects attached to its surface The rubbery smooth surface has become polished and slippery or There is damage to the normally smooth and fl
58. ng the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the express written permission of Zebra Technologies Product Improvements Continuous improvement of products is a policy of Zebra Technologies All specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la c
59. o the PC If you have pre loaded the driver suite with the Zebra Setup Utility then the printer driver will automatically install Go to your Windows printer directory and right click and select Properties Click on the Print test page button to verify a successful installation The Windows operating system will detect and re link a previously installed printer if it is reconnected to the USB interface or if printer power is turned on after the PC has finished its restart of the operating system Ignore the new device detected warnings and close the Task bar prompts Wait several seconds for the operating system to match the printer to the driver software The warnings will quit and the printer now should be ready to begin printing The Windows operating system will install a separate instance of the printer driver for each printer The printer s serial number links the printer to each driver instance to allow the printers to have unique printer settings Universal Serial Bus USB Device Communications The printer is a terminal device not a host or hub when using a USB interface You can refer to the USB Specification for details regarding this interface Note Scanners scales or other data input terminal devices must use the serial port not the USB port to send data to the printer 12 8 2010 ZP 450 User Guide P1031442 001 15 16 Getting Started Pre install Windows Printer Drivers Serial Port and Windows
60. of the configuration status label has some of the printer s network settings such as IP Address on the lower half of the printout The printer s IP address is needed to identify and configure the printer for operations on your network See the ZebraNet 10 100 Internal Print Server manual for more information P1031442 001 ZP 450 User Guide 12 8 2010 Maintenance This section provides routine cleaning and maintenance procedures Contents cleaning ie iecit da ates ater IEEE d i IUE ane 38 Cleaning the Printhead 0 0 00 ce cece en 39 Cleaning the Media Path 0 0000 e cee ee eee 40 Cleaning the Platen 0 000 cece eee 42 12 8 2010 ZP 450 User Guide P1031442 001 38 Maintenance Cleaning Cleaning S When you clean the printer use one of the following supplies that best suits your needs Cleaning Supplies Order Quantity Cleaning pens 105950 035 Set of 12 Cleaning swabs 105909 057 Set of 25 Clean media path guides and sensors Intended Purpose Clean printhead You can obtain cleaning supplies at www zipzebra com customerchoice The cleaning process takes just a couple of minutes using the steps outlined below Printer Part Interval Printhead Let the printhead to cool for a minute then usea After every roll of new cleaning pen to swab the dark line on the media printhead from end to end Platen roller See Platen Considerat
61. operating systems The Windows operating system default settings for the serial port communication closely match the printer s defaults settings with one exception the data Flow Control settings The Windows default data Flow Control setting is NONE The GK printer requires data Flow Control set to Hardware Note The GK printer does not support Windows Serial Port Plug and Play PnP device detection at this time Indepent of the printer driver the printer will auto detect the between DTE Null Modem and DCE Straight through serial port cable configurations See Serial Communications on page 19 for more details on this and other serial port interface configuration Ethernet This printer option has a variety of methods and utilities to assist with printer connection to a network WAN or LAN and to configure networked printers The printer includes internal Web pages to provide easy access to printer and network configuration The web pages are accessible via the printers IP address using any web browser The free version of ZebraNet Bridge software allows you to centrally deploy manage and monitor your Zebra printers with automatic Zebra printer discovery up to 3 printers from a single PC screen anywhere on your global network ZebraNet Bridge Enterprise is available for purchase to manage larger numbers of Zebra printers P1031442 001 ZP 450 User Guide 12 8 2010 Getting Started 17 Connecting your Printer to a
62. ot expressly approved by Zebra Technologies could void the user s authority to operate the equipment To ensure compliance this printer must be used with fully shielded communication cables Environmental Management Do not dispose of this product in unsorted municipal waste This product is recyclable and should be recycled according to your local standards For more information please see our website at Web address www zebra com environment P1031442 001 ZP 450 User Guide 12 8 2010 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document aana anaana nanana eee eee ee vi How This Document Is Organized 0 000 e ete eee vi Comac Se osos cerunt aa ge Sant ace eke ee Ee Pd ee eee ee deter vii Document Conventions 12 8 2010 ZP 450 User Guide P1031442 001 vi About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to operate or to troubleshoot problems with the printer How This Document Is Organized The User Guide is set up as follows Section Description Introduction on page 1 This section describes what you get in your shipping box and provides an overview of printer features This section also has procedures that describe how to open and close the printer and report
63. ownloading firmware when the status light begins to slowly flash between red and green See Sending Files to the Printer on page 27 for more information on using the Firmware and File Download utility available for use with this printer Firmware updates for your printer if available are posted on the Zebra on our web site at www ups zebra com Amber Normal Operations Mode The printer continues into a normal printer initialization Releasing the Feed button here will allow the printer to start normally without firmware download or operating in communications diagnostics mode Green Communications Diagnostic Dump Mode Release the Feed button immediately after the printer status light turns green The printer will print Now in DUMP at the top of the label and then advance to the next label After printing the first label the printer will automatically enter into diagnostic mode in which the printer prints out a literal representation of all data subsequently received To exit the diagnostic mode and resume printing turn off and then turn on the printer An alternate method for exiting the diagnostic mode is to press the Feed button as many times as it takes to clear the printer s command buffer and print Out of DUMP on the label P1031442 001 ZP 450 User Guide 12 8 2010 Troubleshooting 57 Feed Button Modes Power On Modes With the printer power on and top cover closed press and hold the Fe
64. programmed Return the printer to an authorized reseller 9 The printhead or motor has had a critical failure Return the printer to an authorized reseller The printhead may have had a THERMAL SHUTDOWN error Turn off the printer power and let the printer sit for several minutes before reapplying power If it still get the error return the printer to an authorized reseller 10 The printer is defragmenting memory Caution Do NOT turn off the printer power during defragmentation Doing so can damage the printer Defragmentation is a normal operation of the printer necessary to manage the memory space for optimal use The printer will defragment its memory both after a factory default and when the printer detects that a defragment 1s required When the printer is in this condition allow it to finish defragmenting If this warning occurs frequently check the label formats Formats that frequently and repeatedly write to and erase from memory my cause the printer to defragment often Using formats that avoid frequent and repeated memory write erase event will minimize the need for defragmentation Ifthis warning condition does not go away contact Technical Support The printer requires service P1031442 001 ZP 450 User Guide 12 8 2010 Troubleshooting 49 Print Quality Problems Print Quality Problems No print on the label The media may not be direct thermal media See the test procedure Determini
65. rces the printer supports a variety format commands to manage memory transfer objects between memory areas import and export object naming and provide various printer operating status reports They are very similar to the old DOS commands like DIR directory listing and DEL delete file The most common reports are also part of the Zebra Setup Utility and ZebraDesigner Windows driver Figure 3 Memory Management Format Structure XA Start Format Command A Single Format Command is recommended for purposes of reuse XZ End Format Command It is recommended that a single command be processed within a this type of format form A single command is easily reused as a maintenance and development tool Many of the commands that transfer objects manage and report on memory are control commands They do not need the be within a format form They will be process immediately upon receipt by the printer whether in a format form or not 3 Note To maximize available printer memory the printer includes an automatic memory defragmentation defrag Several factors can trigger a defrag operation Changing memory by deleting or adding objects to memory can cause a defrag The printer status light will begin flashing Red Amber and Green when a memory defrag is in process Do not turn off the printer s power while the status light is flashing This operation may take several minutes if memory use and file fragmentation are high
66. rmal Media Types Your printer must use heat sensitive direct thermal media to print Some types of media require thermal transfer ribbon or other technologies to print on media These media and print methods are not supported by your printer To perform a media scratch test complete these steps 1 Scratch the print surface of the media with a finger nail or pen cap Press firmly and quickly drag it across the media surface Direct thermal media is chemically treated to print expose when heat is applied This test uses friction heat to expose the media 2 Dida black mark appear on the media If a black mark Then the media is Does not appear on the media Thermal transfer A ribbon is required Your printer does not support this media Appears on the media Direct thermal No ribbon is required P1031442 001 ZP 450 User Guide 12 8 2010 Print Operations 27 Adjusting the Print Width Adjusting the Print Width Print width must be set when You are using the printer for the first time There is a change in media width Print width may be set by The Windows printer driver The five flash sequence in Feed Button Modes on page 56 Controlling printer operations with ZPL programming refer to the Print Width PW command consult your ZPL Programming Guide Controlling printer operations with EPL Page Mode programming refer to the Set Label Width q command consult your EPL Programmer 5 Guide
67. roduction Inspecting the Printer Closing the printer 1 Lower the top cover Press down until the cover snaps closed Reporting Damage If you discover damage or missing parts Immediately notify and file a shipping damage report Keep the carton and all packing material for inspection Mini CD s in Printer Storage Slot For printer configurations that include the printer support CD The printer has a mini CD storage slot molded between the printer and its power base Please keep the mini CD there for quick access to maintenance troubleshooting printer usage animations media contact information and more 1 Always place the mini CD in its plastic sleeve to protect the mini CD from damage P1031442 001 ZP 450 User Guide 12 8 2010 Getting Started This section describes how to set up your printer for the first time and use the most common operating procedures for loading media Contents Attaching POWER skr cre pas REP RU ARIES ECRIRE aba dg hats E E AUR aE Gre PORE arene Ae te 8 Modes of Printing cen get rete eR gU dx e CP de tor ed o ts 9 Loading Roll Media 0 000 ccc IRI 9 Operator Controls 0 0000 e ce ll s 12 Printing a Test Label 0 0 0 ec s 14 Pre install Windows Printer Drivers 00000 c cece ee eee eee eee 15 Connecting your Printer to a Computer 2 000 e eee eee eee eee 17 Communicating with the Printer 2 0002 cece eee
68. se settings will remain in effect until they are changed by subsequent commands the printer is reset power is cycled or when you restore a parameter that has a factory default by using the Feed Button Mode four 4 flash routine The ZPL Configuration Update command JU saves and restores printer configurations to initialize or re initialize the printer with pre configured settings To keep settings after a power cycle or printer reset a JUS can be sent to the printer to save all current persistent settings The values are recalled with a JUR command to restore the last saved values to you printer ZPL stores all parameters at once with a single command discussed above The legacy EPL programming language supported by this printer changes and saves individual commands immediately Most configuration and settings are shared between ZPL and EPL For example changing the speed setting with EPL will also change the speed set for ZPL operations The changed EPL setting will persist even after a power cycle or reset issued by either printer language To assist the developer the printer has a listing of the operating parameters a Printer Configuration Label It can be accessed by using the printer s Feed button and the Printing a Test Label on page 14 The Zebra Setup Utility and the ZebraDesigner Windows driver also print this label and other printer status labels to help you manage your printer ZPL Printer Configuration Format
69. seldom changed from default or provide status information e g Firmware Version Table 2 ZPL Commands and Configuration Receipt Callout Cross Reference Command Listing Name Description MP MODES ENABLED Default CWF See MP Command CWFM for wireless printers with display MODES DISABLED Default nothing set JM RESOLUTION Default 832 8 mm FULL 203 dpi 1280 8 mm FULL 300 dpi FIRMWARE Lists ZPL Firmware Version XML SCHEMA 1 3 HARDWARE ID Lists Firmware Boot block Version CONFIGURATION CUSTOMIZED after first use RAM 2104k R OPTION MEMORY 65536k B only displays this if installed ONBOARD FLASH 1536k E MU FORMAT CONVERT NONE JI JI ZBI DISABLED Requires key to enable ZBI VERSION 2 1 JH LAST CLEANED X XXX IN ba HEAD USAGE X XXX IN TOTAL USAGE X XXX IN RESET CNTRI X XXX IN RESET CNTRI X XXX IN SERIAL NUMBER XXXXXXXXXXX JH EARLY WARNING MAINT OFF The printer has the ability to set a command or a group of commands once for all receipts or labels that follow Those settings will remain in effect until they are changed by subsequent commands the printer is reset or you restore factory defaults 12 8 2010 ZP 450 User Guide P1031442 001 70 Printer Memory Management and Related Status Reports Printer Memory Management and Related Status Reports To help you manage printer resou
70. tory Defaults Resets the printer to the factory default settings equivalent to ZPL command JUN See Appendix ZPL Configuration on page 65 for a description of the primary configuration settings and their associated ZPL commands Some configuration settings are not returned to their initial out of box settings Other settings are exclusively set viewed and controlled by programming are also reset The performs a standard media calibration and then a memory defragmentation routine Once the printer has entered the Factory Default mode the status light will turn amber for three 3 seconds During that time you may do two things Do nothing and the printer will reset the factory defaults automatically as described above OR press and hold the feed button to enter a factory default reset modes for printers with a network Ethernet Wi Fi or Bluetooth printer option equivalent ZPL command JUF Releasing the button after the first flash resets the network factory options only equivalent ZPL command JUN Releasing the button after the second flash sequence two flashes will reset the printer defaults only Releasing the button after the third flash sequence three flashes will reset both printer and network settings equivalent ZPL commands JUN and JUF Print Width Adjustment Prints a succession of boxes starting at the minimum print width and ending in the printer s maximum print width in 4mm increments Press the Feed button once w
71. tsasiapacific zebra com Technical Training T 1 847 793 6868 T 44 0 1628 556000 T 65 6858 0722 Department T 1 847 793 6864 F 44 0 1628 556001 F 65 6885 0838 For Zebra product training F 1 847 913 2578 E Eurtraining zebra com E China tschina zebra com courses E ttamerica zebra com All other areas tsasiapacific zebra com Inquiry Department T 1 877 ASK ZEBRA 275 9327 T 44 0 1628 556037 E China GCmarketing zebra com For product literature and E inquiry4 zebra com F 44 0 1628 556005 All other areas distributor and dealer E mseurope zebra com APACChannelmarketing zebra com information Customer Service T 1 877 ASK ZEBRA 275 9327 T 44 0 1628 556032 T 65 6858 0722 Department US E clientcare zebra com F 44 0 1628 556001 F 65 6885 0836 Internal Sales E cseurope zebra com E China order csr zebra com Department UK All other areas For printers parts media and ribbon please call your distributor or contact us Key T Telephone F Facsimile E E mail csasiapacific a zebra com 12 8 2010 ZP 450 User Guide P1031442 001 viii About This Document Document Conventions Document Conventions gt gt gt gt e The following conventions are used throughout this document to convey certain information Alternate Color online only Cross references contain hot links to other sections in this guide If you are v

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