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Zebra Z4M User's Manual

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1. 59 Cleaning the Cutter Module 60 Lubricator aii a a SR ANS B ONE AE Dette 61 Printhead Pressure Adjustment 62 Power Peel Off Power Rewind Media Alignment 64 Fuse Replacement 66 LCD Error Conditions and Warnings 67 Print Quality Problems 69 Communications Problems 71 Printer Diagnostics oan ana hem OR Rae DUE Fee uas A a aoe 73 Power On Self Test xau ie ee ae ae s ue ee HO DR A 73 Additional Printer Self Tests 73 CANCEL Key Self Test 74 PAUSE Key Self Test 75 FEED Key Self Test 76 Loading Factory Defaults 77 General Specifications 79 Printing Specifications 80 Ribbon Specifications 80 Media Specifications 81 OPS um mde eem gere Ito Eten de fetes ek is DANS LA 81 Zebra Programming Language ZPL I 82 Bar COMES Teens A ad us cee ok ee Oe OR ee hy Bs Ka hd n 82 AG PowerCotd pirata 83 Printer Interface Technical Information 85 Serial Data Communications 85 Parallel Data Communications
2. 89 Hello W This user s guide provides all the information you will need to operate the printer m The ZPL II Programming Guide Volume I and Volume II part 45540L show you how to create the perfect label format for your application These books also explain how through optional ZBI you can extend the power of ZPL II by allowing custom programs to be written that operate within the printer directly interfacing with for example bar code scanners and keyboard display devices In addition the books contain information about the enhanced operating system features of your printer There are three ways to obtain these books on the accessory CD ROM supplied with the printer on our web site www zebra com and printed manuals can be ordered from your distributor m The ZebraNet Networking PrintServer IT Installation and User s Guide part 45537L explains how you can quickly set up your printer on an IP network optional ZebraNet PrintServer II required m There is also a maintenance manual for your printer This manual part 77259L contains the information you will need to maintain your printer Unpacking and Inspection Inspect the printer for possible shipping damage W Check all exterior surfaces W Raise the media access door and inspect the media compartment In case shipping is required save the carton and all packing material Contact your authorized Zebra reseller for instructions Reporting D
3. Printer Interface Technical Information Serial Data Communications The following table illustrates the pin connections on the DB 25 connector at the rear of the printer Pin No Description Chassis ground TXD transmit data output from the printer RXD receive data input to the printer RTS request to send output from the printer Not used DSR data set ready input to the printer RS 232 signal ground N o 0 A 0 N Not used 5V 1A source Not used RS 485 signal ground Not used RS 485 input A RS 485 output A Not used RS 485 input B 17 and 18 Not used 19 RS 485 output B 20 DTR data terminal ready output from the printer 21 25 Not used RS 232 Interface This printer is configured as Data Terminal Equipment DTE The serial data cable used to connect the printer to the host computer will be one of two styles B 9 pin to 25 pin cable null modem cable must have a 9 pin D type DB 9S connector on the end that is plugged into the serial port at the computer and a 25 pin D type DB 25P connector on the other end that is plugged into the connector at the rear of the printer Figure 35 shows the required cable connections DB 9S DB 25P Connector Connector to P C to Printer 1 2 3 4 5 6 7 8 9 Figure 35 25 pin to 25 pin cable null m
4. 2 To expose the lower cutter blade turn the cutter motor thumbnut counterclockwise until you see the V shaped lower cutter blade 3 Clean the lower blade following the instructions in step 1 4 When you have finished cleaning the cutter module plug in and turn on the printer The lower cutter blade will return to its correct operating positions If the cutter continues to perform unsatisfactorily contact an authorized service technician Upper cutter blade Lower cutter blade Cutter motor ye Figure 26 Lubrication FX CAUTION No lubricating agents of any kind should be used on this FIN printer Some commercially available lubricants will damage the finish JC and the mechanical parts if used Printhead Pressure Adjustment This adjustment may be necessary if printing is too light on one side or if thick media is used Refer to Figure 27 The pressure adjustment dials each have four possible settings designated by blocks of increasing size embossed on the print mechanism The smallest block fully counterclockwise is considered position 1 and the largest block fully clockwise is considered position 4 The following table will help you to select the initial dial settings for your media Media Width Left Dial Right Dial 1 25 4 mm 1 2 51 mm 1 3 76 mm 2 3 3 5 and up 89 mm and up ri NOTE Some media types require higher p
5. EN Zebra Zebra Z4M Printer User s Guide Unpacking and Inspection 1 Reporting Damage A A e ia One X 2 uc ido rea dd ar a a aaa iPod dr ii A Me EE 2 Media and Ribbon Requirements 2 Printer Power coi so ah ee EOS ee Ree RE ba 3 Printer Overview 4 Purpose oso ok eux EG te re de eae is ne eA 5 Types Of M dia 4 LR Py A e e e VS Gwe dew Pe 6 Non Continuous Web Media 6 Non Continuous Black Mark Media T Continuous Media 7 Choosing the Print Mode 8 Loading the Media 9 Positioning the Media Sensor 10 R FIECIV Sensor guod o Pee IS e RR 10 Adjusting the Reflective Sensor 11 Transmissive Sensor 12 Loading the Ribbon oe eR oe 4 te a A as 12 Auuto Calibration s 4 e A Boe I e eee tam ele ug seq RR ADR ns 13 Operator Controls 53 2 6 ver RR o Eee UE EO RS S HUN HU SL 4 14 POWER Switch Sa und Ide Rede me RIA RUE SU A 14 Pront Panels io x X e RUE RR TA ddr APER 14 Configuring the Printer 15 Configuring the Software of Printer Driver 16 Printmg a Test Labels 4 24 8 ER pos as ES E NUS names 16 System Considerations 17 Interfaces se Lanester mue een ie ip dos
6. 0 Range 120 to 120 dot rows The label top position adjusts the print position vertically on the label Positive numbers adjust the label top position further down the label away from the printhead negative numbers adjust the position up the label toward the printhead LEFT POSITION Adjusting Left Position Press the DECREMENT key to move to the next position press the INCREMENT key to change between and and to increase the value of the digit The displayed value represents dots Default 0000 Range 9999 to 9999 NOTE For a negative value enter the value before changing to the minus sign This parameter establishes how far from the left edge of a label the format will begin to print by adjusting horizontal positioning on the label Positive numbers adjust the printing to the left by the number of dots selected negative numbers shift printing to the right Display Shows Action Explanation WEB S MEDIA S RIBBON S TAKE LABEL S MEDIA LED RIBBON LED These parameters are automatically set during the calibration procedure They should only be changed by a qualified service technician Refer to the maintenance manual for more information on these parameters Press the SELECT key repeatedly to skip these parameters LCD ADJUST LCD Display Adjustment Press the DECREMENT key to decrease the value reduce brightness press the INCREMENT key to increa
7. PC portable data terminal m In Spec OCR A and OCR B m UPC EAN nominal 100 magnification 6 dots mm printheads only m LOGMARS m Plessey m EAN 8 EAN 13 EAN EXTENSIONS m UPC A UPC E UPC EXTENSIONS m MSI m PDF 417 2 dimensional bar code m Micro PDFA17 m POSTNET m MaxiCode m Datamatrix m QR Code m Check digit calculation where applicable AC Power Cord Since many areas of the world have specific power requirements an AC power cord may not be included with your printer The power cord must meet your local electrical requirements WARNING For personnel and equipment safety always nAi use a three prong plug with an earth ground connection to Y the AC power source Power Line Cord Specifications m The overall length must be less than 9 8 3 0 m m t must be rated for at least 5A 250 VAC m The chassis ground earth MUST be connected to assure safety and reduce electromagnetic interference The ground connection is handled by the third wire earth in the power cord see Figure 33 m The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 34 IEC 320 Contact connector view 3 conductor AC power lt HAR gt cable Neutral plug for ek ihe Il Earth your country Live N Figure 33 9 9s 0 ONOM Figure 34 Y EN Zebra Zebra Z4M Printer User s Guide
8. 41 Loading the Ribbon Refer to Figure 8 For more detailed information refer to the instructions that begin on page 34 Ribbon take up spindle Ribbon P 0 uide plate Printhead 2 P assembly O eo a O A TN Ribbon supply spindle Printhead open lever Figure 8 Auto Calibration When auto calibrating the printer is determining the label length and media ribbon sensor settings Auto calibration occurs when the printer is turned on and each time the printer recovers from an error condition To clear an error open and close the printhead assembly and then press the PAUSE key The printer will begin to auto calibrate when all errors have been cleared The results of the auto calibration are stored in the printer s memory and are retained even if printer power is removed These parameters remain in effect until the next calibration is performed Fi NOTE The auto calibration process will not take place if the ZPL j command or front panel setting for MEDIA POWER UP or HEAD CLOSE is set to either feed or no motion In these cases the printer assumes the media is correctly positioned and starts printing without auto calibrating ptm i J 1 Operator Controls POWER Switch The POWER switch is located at the back of the printer above the power cord Turn on the printer Front Panel For a more detailed explanation of the front panel keys and lights as shown
9. LIST FORMATS List Formats Press the INCREMENT key to print a label listing all of the available formats This selection is used to print a label that lists all of the formats currently stored in the printer s RAM FLASH memory optional EPROM or optional memory card LIST SETUP LIST ALL List Setup Press the INCREMENT key to print a label listing the current printer configuration This selection is used to print a label that lists the current printer configuration information Same as the CANCEL key self test List All Press the INCREMENT key to print a label listing all of the available fonts bar codes images formats and the current printer configuration This selection is used to print a label that lists the five previous selections as described Display Shows Action Explanation INITIALIZE CARD Initialize Memory Card EJ CAUTION Perform this operation only when it is necessary to erase all previously stored information from the optional memory card Press the SETUP EXIT key to bypass this function 1 Press the INCREMENT key to select YES If your printer is set to require a password you will now be prompted to enter the password Enter the password and then press the SELECT key The display will ask INITIALIZE CARD Press the INCREMENT key YES The front panel LCD will ask ARE YOU SURE 4 Press the INCREMENT key YES to begin initializa
10. Ribbon take up spindle Ribbon O uide plate Printhead 3 P O assembly O Ribbon supply spindle Printhead open lever Ribbon take up spindle Ribbon uide plate Printhead 4 E assembly Ribbon supply spindle Printhead open lever Ribbon sensor Figure 21 Ribbon Removal To remove the ribbon 1 23 Break the ribbon between the ribbon guide plate and the ribbon take up spindle While turning the ribbon take up spindle release knob counterclockwise squeeze the ribbon against the ribbon take up spindle tension blades When the tension blades collapse into the ribbon take up spindle hold the release knob and rotate the spent ribbon toward the rear of the printer Then slide off the ribbon After you have installed the media and ribbon and the power on self test POST is complete the front panel display will show PRINTER READY If the printer fails its POST refer to page 73 You may now set printer parameters for your application using the front panel display and the four keys directly below it s NOTE Printers that are operating on an IP network can be quickly L y configured via ZebraNet WebView optional ZebraNet PrintServer II required For information refer to ZebraNet Networking PrintServer II Installation and User s Guide gt NOTE Unless otherwise noted all parameters are listed in the order LL 1 they are displayed starting with DARKNESS Entering
11. action of the media after the printhead has been opened and then closed Calibration Recalibrates the media and ribbon sensors Feed Feeds the label to the first web Length Determines the length of the label No Motion Media does not move Label Positioning Parameters Display Shows Action Explanation BACKFEED Backfeed Sequence EB Press the INCREMENT or DECREMENT key to display other choices Default Default 90 Selections Default after before 10 20 30 40 50 60 70 80 off This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the peel off or cutter modes It has no effect in rewind or tear off modes This parameter setting can be superseded by the JS instruction when received as part of a label format refer to the ZPL II Programming Guide Volume lI NOTE The difference between the value entered and 10096 establishes how much backfeed occurs before the next label is printed For example a value of 40 means that 4096 of the backfeed takes place after the label is removed or cut The remaining 6096 takes place before the next label is printed A value of before means that all backfeed will take place before the next label is printed LABEL TOP Adjusting Label Top Position Press the INCREMENT key to increase the value press the DECREMENT key to decrease the value The displayed value represents dots Default
12. continuous media is loaded Either load the correct media or set the printer for the correct media type via the front panel Ensure that the printer driver or software settings are correctly set if applicable Calibrate the printer see page 45 The incorrect media sensor is being used Via the front panel locate the SENSOR SELECT menu item page 41 and manually select the correct sensing method Error condition HEAD OPEN Problem Solution The printhead is not fully closed Close the printhead The ribbon is loaded incorrectly it is covering the head open sensor Correctly align the ribbon with the guide mark on the ribbon guide plate before closing the printhead assembly See Ribbon Loading on page 34 Error condition RIBBON IN Problem Solution Print method is incorrectly set Via the front panel locate the PRINT METHOD menu item page 42 and select thermal transfer mode Ensure that the printer driver and or software settings are correctly set if applicable The ribbon is loaded Remove the ribbon and set the printer to direct thermal mode See PRINT METHOD on page 42 Ensure that the printer driver and or software settings are correctly set if applicable Warning HEAD OVER TEMP Problem Solution The printhead is over temperature Allow the printer to cool Printing automat
13. fU Ree tas en 17 Data Specifications 17 Cabling Requirements 18 pront Panelian cs odeur LA Ee ug hd A A ane 19 Front Panel Displays 72 25 2204 ce ERR EAE RN 19 Front Panel Keys 20 Front Panel Lights 21 Roll Media Loading 22 Tear OffMode 22 Cutter Mode pais duse le Eo at cR Be Gea HAN is 24 Value Peel Off Mode 26 Power Peel Off Mode 28 Power Rewind Mode 30 Fanfold Media Loading 32 Ribbon Loading aus es awe dere Aet Pe SCC orne 34 Loading the Ribbon 34 Ribbon Removal 36 Entering the Setup Mode 37 Changing Password Protected Parameters 38 Leaving the Setup Mode 39 Configuration and Calibration Sequence 40 Cleaning a ue n AE ee Um o ae P ena quet TS 55 Cleaning the Exterior 56 Cleaning the Interior 56 Cleaning the Printhead and Platen Roller 56 Cleaning the Sensors 57 Cleaning the Power Peel Off Module 58 Cleaning the Value Peel Off Module
14. from the last permanent save Configuration and Calibration Sequence Display Shows Action Explanation PRINTER READY Normal printer operation Setting Print Parameters Adjusting Print Darkness Press the INCREMENT key to increase darkness Press the DECREMENT key to decrease darkness Default 10 Range 0 to 30 Darkness settings are dependent upon a variety of factors including ribbon type media and the condition of the printhead You may adjust the darkness for consistent high quality printing If printing is too light or if there are voids in printed areas you should increase DARKNESS the darkness If printing is too dark or if there is spreading or bleeding of printed areas you should decrease the darkness The FEED key self test on page 76 can also be used to determine the best darkness setting Since the darkness setting takes effect immediately you can see the results on labels that are currently printing CAUTION Set the darkness to the lowest setting that provides good print quality Darkness set too high may cause ink smearing and or it may burn through the ribbon Darkness settings also may be changed by the driver or software settings Adjusting the Tear Off Position Press the INCREMENT key to increase the value press the DECREMENT key to decrease the value Each press of the key adjusts the tear off position by four dot rows TEAR OFF Default 0 Range 120 to 120 This
15. in Figure 9 refer to the instructions that begin on page 19 POWER PAUSE ERROR DATA o PROCESSING JOB SELECT CHENE SETUP EXIT CANCEL Figure 9 Configuring the Printer The configuration procedure in the next table contains the information you need to get your printer up and running but it is not comprehensive Refer to page 40 for more information m Press the SETUP EXIT key at the PRINTER READY display to enter the configuration mode ri NOTE You will need to press the INCREMENT key more than LL A once to advance to some of the displays W Press the INCREMENT or DECREMENT key to scroll to the setting you wish to change W Press the SELECT key to toggle the functionality of the INCREMENT and DECREMENT keys W Press the INCREMENT or DECREMENT keys to increase or decrease the value answer yes or no print a label or select the digit you wish to change W Press the SELECT key again to use the INCREMENT and DECREMENT keys to scroll to the desired menu item Parameter Selections Explanation PRINTER READY You are ready to configure the printer DARKNESS 0 to 30 default setting is 10 PRINT MODE Tear off peel off cutter rewind default is tear off MEDIA TYPE Non continuous continuous default setting is non continuous SENSOR TYPE Web mark default setting is web PRINT METHOD Therma
16. media refer to Figure 5 is one uninterrupted roll of material that allows the image to be printed anywhere on the label Continuous media no gaps holes notches or black marks Figure 5 Choosing the Print Mode m Tear off mode allows you to tear off each label or a strip of labels after it is printed m In peel off mode backing material is peeled away from the label as it is printed After this label is removed from the printer the next one is printed m When in cutter mode the printer automatically cuts the label after it is printed m In rewind mode the media and or backing are rewound onto a core as the labels are printed Loading the Media Figure 6 illustrates one method of media loading For more detailed instructions as well as information about how to load the different types of media and the various printing modes refer to the instructions that begin on page 22 Media supply guide Transmissive sensor Printhead assembly DOG Dancer Media Ribbon Media guide supply sensor hanger Printhead open lever Figure 6 Positioning the Media Sensor The correct positioning of the media sensor is important It can make the difference between a perfect label and a call to Technical Support There are two media sensors in this printer reflective and transmissive Reflective Sensor The reflective sensor detects the start of
17. press the DECREMENT key to decrease the value To change the unit of measurement press the DECREMENT key until the unit of measurement is active then press the INCREMENT key to toggle to a different unit of measure inches mm or dots Default Range The default and range of acceptable values may vary depending on what printer you have Refer to Printing Specifications on page 80 for further information about the ranges available for your model Print width determines the printable area across the width of the label Listing Printer Information Display Shows Action Explanation LIST FONTS List Fonts Press the INCREMENT key to print a label listing all of the available fonts This selection is used to print a label that lists all of the fonts currently available in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM FLASH memory font EPROMs or font cards LIST BAR CODES LIST IMAGES List Bar Codes Press the INCREMENT key to print a label listing all of the available bar codes This selection is used to print a label that lists all of the bar codes currently available in the printer List Images Press the INCREMENT key to print a label listing all of the available images This selection is used to print a label that lists all of the images currently stored in the printer s RAM FLASH memory optional EPROM or optional memory card
18. that with Zebra the response messages are sequenced NOTE f Zebra is selected printer must use DTR DSR host handshake protocol Display Shows Action Explanation NETWORK ID Setting Network ID E Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit Default 000 Range 000 999 Network ID is used to assign a unique number to a printer used in an RS 422 RS 485 network This gives the host the means to address a specific printer If the printer is used in a network you must select a network ID number This does not affect TCP IP or IPX networks COMMUNICATIONS f Setting Communications Mode J Press the INCREMENT or DECREMENT key to display other choices Default Normal mode Selections Normal mode diagnostics The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host When diagnostics is selected all data sent from the host to the printer will be printed as straight ASCII hex characters The printer prints all characters received including control codes like CR carriage return A sample printout is shown in Figure 32 on page 77 NOTES on diagnostic printouts An FE indicates a framing error An OE indicates an overrun error APE indicates a parity error An NE indicates noise For any errors check that your communication parameters are corr
19. vs i 040 BN 020 es I p REA uid El MEDIA MEDIA MEDIA MEDIA MEDIA Figure 22 Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with the host These parameters make sure that the printer and host are speaking the same language All communication parameters are password protected Display Shows PARALLEL COMM Action Explanation Setting Parallel Communications EB Press the INCREMENT or DECREMENT key to display other choices Default Parallel Selections Parallel twinax coax Select the communications port that matches the one being used by the host computer SERIAL COMM f Setting Serial Communications El Press the INCREMENT or DECREMENT key to display other choices Default RS232 Selections RS232 RS422 485 RS485 multidrop Select the communications port that matches the one being used by the host computer Setting Baud EB Press the INCREMENT or DECREMENT key to display other choices Default 9600 Selections 600 1200 2400 4800 9600 14400 19200 28800 38400 The baud setting of the printer must match the baud setting of the host for accurate communications to take place Select the value that matches the one being used by the host DATA BITS Setting Data Bits Press the INCREMENT or DECREMENT key to display other choices Default 7 bits Selections 7 bits 8
20. while turning on the power 3 Release the key after the DATA light turns off approximately five seconds The FEED key self test prints out at various darkness settings above and below that of the darkness value shown on the configuration label Look at these labels and determine which one has the best darkness setting for your application This value can be entered into the printer by setting the darkness during the configuration procedure Refer to page 40 for more information szl 6s a E Relative Darkness Print Speed 2 in sec Ed fus T2 Ci A a m J oo wo Gi pur Fi 123456759 ABCDEF GHI JKLMNOPORSTUVUXYZ abcdefghi jk1mnopqre tuvuxyz ZAXMANLSAOdONW DIC IH9 430389 zfixman subdouw yf ru6 yepoqe Figure 31 The value printed on that label is added to plus or subtracted from minus the darkness value specified on the configuration label The resulting numeric value 0 to 30 is the best darkness value for that specific media ribbon combination Communications Diagnostics Test This test 1s controlled from the front panel display Refer to page 48 A typical printout from this test is shown in Figure 32 Turn off the power to exit this self test mL NOTE This label will be inverted when printed FS FO394 25 AA 5E 46 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCOOO00 4E 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 30
21. with the Zebra recommended solvent to remove adhesive from the tear off peel off bar and reflective surface 5 Close the front housing assembly 6 Close the printhead assembly S Printhead Q assembly O O mu Tear off peel off bar Peel rollers Reflective surface Front housing assembly Handles 4 Figure 24 Cleaning the Value Peel Off Module Value peel off option required Perform the following procedure if adhesive buildup begins to affect peel off performance Refer to Figure 25 1 Open the printhead assembly 2 Open the pivot bracket assembly by pivoting the module toward you 3 Use a swab soaked with the Zebra recommended solvent to remove adhesive from the tear off peel off bar 4 Manually rotate the pinch roller and clean thoroughly with solvent and a swab 5 Close the pivot bracket assembly 6 Close the printhead assembly Printhead TT sf w assembly E A SQ Tear off peel off bar Pinch Qu Sel SEA roller Pivot bracket assembly Figure 25 Cleaning the Cutter Module Cutter option required WARNING For personnel safety ALWAYS turn off and c unplug the printer before performing this procedure Refer to Figure 26 To clean adhesive off of the upper and lower cutter blades 1 Use a swab moistened with the Zebra recommended solvent to wipe along the upper cutter blade
22. 2g gg eque 29 39 39 39 2D 39 39 39 39 SE 46 53 0D BA FOO 50 AAN 18 5E 46 4F 30 2C 35 30 5E 41 41 4E 2C 31 38 2C 1 FDCENTER STA 31 30 5E 46 44 43 45 4E 54 45 52 20 53 54 41 Figure 32 Loading Factory Defaults 1 Press the SELECT key two times 2 Use the INCREMENT or DECREMENT key to scroll through the SAVE CHANGES choices 3 When LOAD DEFAULTS displays press the SELECT key Y EN Zebra Zebra Z4M Printer User s Guide General Specifications pu NOTE Printer specifications are subject to change without notice General Specifications Z4M Height 13 3 338 mm Width 10 9 277 mm Depth 18 7 475 mm Weight without options 32 4 lbs 14 7 kg Electrical 90 265 VAC 48 62 Hz 5 Amps fused Agency approvals CISPR 22B IEC 950 801 2 3 and 4 standard Complies with FCC Class B and Canadian Doc Class A rules Carries the CE mark of compliance Operating 40 to 105 F 5 to 41 C Temperature Storage 40 to 140 F 40 to 60 C qu Operating 20 to 85 non condensing Relative humidity Storage 5 to 85 non condensing Communication interface RS 232 CCITT V 24 and RS 485 serial data interface 600 to 38400 baud parity bits character and XON XOFF or DTR DSR handshake protocol required RS 485 serial data interface 600 to 38400 baud parity bits character all selectable XON XOFF handshake protocol re
23. A S 10 DPSMFXM MODES ENABLED TTE MODES DISABLED 832 8 MM FULL RESOLUTION VXX ME X lt DER MARE YRR RR a a DWARE ID Agra eee iens dk bah ae CONF IGURAT ION B MEMORY CARD E ONBOARD FLASH idus FORMAT CONVERT E E tl PATE ZEBRA NET II FIRMWARE IN THIS PRINTER IS COPYRIGHTED Figure 10 System Considerations Interfaces The method of interfacing this printer to a data source depends on the communication options installed in the printer The standard interfaces are an RS 232 RS 422 RS 485 serial data port and a bi directional parallel port The optional ZebraNet PrintServer II enables printers to be connected to 10Base T Ethernet networks Data Specifications When communicating via an asynchronous serial data port refer to Figure 11 the baud rate number of data and stop bits parity and handshaking are user selectable default settings are 9600 baud 8 data bits 1 stop bit no parity and XON XOFF Parity only applies to data transmitted by the printer since the parity of received data is ignored Printer Computer Null modem adapter Female if using a standard modem cable lt 50 15 m maximum gt Figure 11 When communicating via the parallel port refer to Figure 12 the previously mentioned parameters are not considered Refer to page 46 to configure the communic
24. FF The delimiter character is a 2 digit hex value used as a parameter place marker in ZPL ZPL Il format instructions Refer to the ZPL II Programming Guide Volume I for more information Selecting ZPL Mode Display Shows Action Explanation ZPL MODE Selecting ZPL Mode EB Press the INCREMENT or DECREMENT key to display other choices Default ZPL II Selections ZPL II ZPL The printer will remain in the selected mode until it is changed by this front panel instruction or by using a ZPL ZPL Il command The printer accepts label formats written in either ZPL or ZPL Il This eliminates the need to rewrite any ZPL formats you already have Refer to the ZPL II Programming Guide Volume Il for more information on the differences between ZPL and ZPL II Power Up and Head Close Parameters MEDIA POWER UP f Media Power Up El Press the INCREMENT or DECREMENT key to display other choices Default Feed Selections Feed calibration length and no motion This parameter establishes the action of the media when the printer is turned on Calibration Recalibrates the media and ribbon sensors Feed Feeds the label to the first web Length Determines the length of the label No Motion Media does not move HEAD CLOSE fe Head Close El Press the INCREMENT or DECREMENT key to display other choices Default Feed Selections Feed calibration length no motion Determines the
25. Scrolls to the previous selection scroll mode Decreases the value DECREMENT igi change mode Selects ine digit you wish to change Answers no Front Panel Lights Light Status Indication Off The printer is off or no power is applied POWER x On The printer is on Off Normal printer operation On The printer has stopped all printing operations PAUSE 3 In peel off mode the PAUSE light flashes when the label is Flashing available for removal and when initializing FLASH or PCMCIA memory Off Normal printer operation no errors si flashi RIBBON IN warning HEAD UNDER TEMP warning or ERROR ow tashning HEAD OVER TEMP error Fast flashing HEAD OPEN error On PAPER OUT RIBBON OUT or CUTTER JAM errors Off Normal printer operation no data being received or processed The CANCEL key is pressed and a format is successfully One flash canceled DATA si F ow flashing The printer is unable to accept more data from the host Fast flashing The printer is receiving data o A partial format has been received and there has been no n subsequent data activity Roll Media Loading Tear Off Mode Refer to Figure 14 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media su
26. Zebra ZAM Printer User s Guide Customer order 77965L Zebra Manufacturer part 77965LB Rev 1 Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and signs are subject to change without notice FCC Compliance Statement NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one o
27. amage If you discover shipping damage m Immediately notify the shipping company and file a damage report Zebra Technologies Corporation is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty W Keep the carton and all packing material for inspection W Notify your local Zebra reseller Storage If you are not placing the printer into operation immediately repackage it using the original packing materials The printer may be stored under the following conditions m Temperature 40 F to 140 F 40 C to 60 C m Relative humidity 5 to 85 non condensing Media and Ribbon Requirements Since print quality is affected by media and ribbon printing speeds and printer operating modes it is very important to run tests for your applications We strongly recommend the use of Zebra Technologies Corporation brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear m Continuous roll media fanfold media or card stock with optional perforations and registration holes may be used m Printhead life may be reduced by the abrasion of exposed paper fibers when using perforated media m The ribbon MUST be as wide as or wider than the media being used If the ribbon is narrow
28. and programming modes and parameters POWER PAUSE ERROR DATA o PROCESSING JOB SELECT CV OE SETUP EXIT CANCEL PAUSE QD Figure 13 Front Panel Keys Key Function Forces the printer to feed one blank label each time the key is pressed FEED Printer not printing one blank label immediately feeds Printing one blank label feeds after the current batch of labels is complete Starts and stops the printing process Printer not printing no printing occurs Press PAUSE again to resume PAUSE printing Printing printing stops once the current batch is complete When in the pause mode this key will cancel print jobs Printer not printing the next stored label format will not print CANCEL Printing the label format currently printing is canceled Press and hold for several seconds to cancel all print jobs in the printer s memory SETUP EXIT Enters and exits the configuration mode Toggles the function of the INCREMENT and DECREMENT keys between the scroll and change modes SELECT Press once to use the INCREMENT and DECREMENT keys to change the value of the selection Press again to use the INCREMENT and DECREMENT keys to scroll through the menu items INCREMENT Scrolls to the next selection scroll mode Increases the value ENT la Answers yes change mode g Prints a label when applicable DECREMENT
29. ation parameters for the printer The values selected must be the same as those used by the host equipment connected to the printer For serial and parallel pinout and technical information refer to the Appendix on page 85 Cabling Requirements Data cables must be fully shielded and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable W Keep data cables as short as possible Printer 36 pin Computer PC 25 pin female 10 3 m maximum Figure 12 m Do not bundle the data cables tightly with the power cords m Do not tie the data cables to power wire conduits NOTE Zebra printers comply with FCC Rules and Regulations a Part 15 for Class B Equipment using fully shielded data cables Class B limits moi in NOTE RS 422 and RS 485 applications should use twisted shielded LL 7 pairs as recommended in the Appendix of the TA EA 485 Specification Use of unshielded cables may increase radiated emission above the Front Panel This section discusses the functions of the various controls and indicators on the printer The operator should become familiar with each of these functions Front Panel Display The front panel display communicates operational status
30. ayed choice You have exited the configuration and calibration sequence and are now ready for normal printer operation Cleaning This table provides a recommended cleaning schedule Specific cleaning procedures are provided on the following pages Pinch roller Optional value peel off option required See Figure 25 solvent Area Method Interval Printhead Solvent After every roll of media or 500 feet of fanfold media when printing in the direct Platen roller Solvent thermal mode Media sensors Air blow E After every roll of ribbon or three rolls of Ribbon sensor A BIO media when printing in the thermal Media path Solvent transfer mode Ribbon path Solvent These intervals are intended as guidelines only You may have to clean more often depending upon your application and media Citrus based adhesive remover If cutting continuous Cutter pressure sensitive media After every roll of media or more often depending upon your application and media module If cutting tag stock or label Solvent and After every two or three rolls of media backing material air blow Tear off peel off bar Solvent Once a month Take label sensor Air blow Once every six months Zebra recommends using a solvent containing 90 isopropyl alcohol e CAUTION Use only the cleaning agents indicated Zebra Technologies a Corporation will not be responsible f
31. between labels or if you are using media with a black mark printed on the back If your media does not have black marks on the back leave your printer at the default setting web SENSOR SELECT Setting the Sensor Select Press the INCREMENT or DECREMENT key to display other choices Default Auto select Selections Auto select reflective transmissive This parameter tells the printer the sensor you wish to use Auto select is compatible with most types of media However if you encounter difficulties with calibration refer to Types of Media on page 6 to help you choose the appropriate sensor for your media Select the reflective sensor with either continuous or non continuous black mark media choose the transmissive sensor if you are using non continuous web media Display Shows Action Explanation PRINT METHOD Selecting Print Method Press the INCREMENT key for the next value press the DECREMENT key for the previous value Default Thermal transfer Selections Thermal transfer direct thermal The print method parameter tells the printer the method of printing you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon NOTE Selecting direct thermal when using thermal transfer media and ribbon creates a warning condition but printing will continue PRINT WIDTH Setting Print Width Press the INCREMENT key to increase the value
32. bits The data bits of the printer must match the data bits of the host for accurate communications to take place Set the data bits to match the setting being used by the host NOTE Must be set to 8 data bits to use Code Page 850 Display Shows Action Explanation PARITY f Setting Parity EB Press the INCREMENT or DECREMENT key to display other choices Default Even Selections Even odd none The parity of the printer must match the parity of the host for accurate communications to take place Select the parity that matches the one being used by the host HOST HANDSHAKE t Setting Host Handshake EB Press the INCREMENT or DECREMENT key to display other choices Default XON XOFF Selections XON XOFF DTR DSR The handshake protocol of the printer must match the handshake protocol of the host for communications to take place Select the handshake protocol that matches the one being used by the host PROTOCOL fy Setting Protocol EB Press the INCREMENT or DECREMENT key to display other choices Default None Selections None Zebra ACK NACK Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host signifying that data has been received Select the protocol that is requested by the host Further details on protocol can be found in the ZPL Programming Guide Volume l NOTE Zebra is the same as ACK NACK except
33. crystal display monitor the progress of the POST Ifthe printer fails any of these tests the word FAILED will be added to the display If this occurs notify an authorized Zebra reseller Additional Printer Self Tests These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer Each self test is enabled by pressing a specific front panel key or combination of keys while turning the POWER switch on Keep the key s depressed until the DATA light turns off approximately five seconds When the power on self test is complete the selected self test starts automatically m NOTES When performing self tests avoid sending a label format to IL 7 the printer In the case of a remote host disconnect all data interface cables from the printer When canceling a self test prior to its actual completion always turn the printer power off and then back on to reset the printer When performing these self tests while in the peel off mode you must remove the labels as they become available If your media is not wide enough or long enough unexpected and or undesired results may occur Make sure that your print width is set correctly for the media you are using before you run any self tests otherwise the test may print out on the platen roller See page 42 for information on setting the print width CANCEL Key Self Test This self test prints a listing of the config
34. de supply sensor hanger Printhead open lever Figure 19 Ribbon Loading mn NOTE The ribbon supply spindle in your printer is a dual tension L 7 variety Most applications require the spindle to be in the normal position The low tension position is recommended only when wide ribbon is used and normal tension hampers the ribbon movement To place this spindle in the normal position firmly pull out the spindle end cap until it clicks into place as shown in Figure 20 To place the spindle in the low tension position firmly push in the spindle end cap until it clicks into place Spindle end cap Spindle end cap extended retracted Normal position Low tension position Figure 20 Loading the Ribbon FX CAUTION Always use ribbon that is wider than the media The smooth j ZIN backing of the ribbon protects the printhead from wear For direct thermal FILA printing do not load ribbon in the printer Refer to Figure 21 1 Press the printhead open lever The printhead assembly springs up 2 Push the ribbon roll completely onto the ribbon supply spindle 3 Pull the end of the ribbon over the ribbon sensor under the printhead assembly and out the front of the printer 4 Close the printhead assembly keeping the ribbon snug and free of wrinkles and in line with the guide mark near the left edge of the ribbon guide plate 5 Wind the ribbon clockwise onto the ribbon take up spindle
35. e up spindle until the rewind media guide is in the 12 o clock position 3 Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle 4 Slide the core and roll of media from the take up spindle Fanfold Media Loading Fanfold media feeds through either the bottom or rear access slot Refer to Figure 19 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Pass the fanfold media over the media supply hanger Uh m Das a ces Flip up the media supply guide Slide in the media supply guide so that it just touches but does not restrict the edge of the media 6 Thread the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and out the front of the printer 7 Ensure that the media is against the back of the transmissive sensor Then slide in the media guide so that it just touches but does not restrict the edge of the media 8 Close the printhead assembly Media supply guide sensor Printhead oe assembly O Transmissive Media Ribbon Media guide supply sensor hanger Printhead open lever Media supply guide Printhead ee assembly Transmissive qDOOp o sensor A o o o U AS 5 O Dancer Media Ribbon Media gui
36. ect Set the print width equal to or less than the label width used for the test See page 42 for more information Selecting Prefix and Delimiter Characters Prefix and delimiter characters are 2 digit hex values used within the ZPL ZPL Il formats sent to the printer The printer uses the last prefix and delimiter characters sent to it whether from a ZPL II instruction or from the front panel NOTE DO NOT use the same hex value for the control format and delimiter character The printer needs to see different characters to function properly Display Shows CONTROL PREFIX Action Explanation Control Prefix Character Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit Default 7E tilde displayed as a black square Range 00 FF The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL Il control instruction FORMAT PREFIX DELIMITER CHAR Format Prefix Character Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit Default 5E caret Range 00 FF The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II format instruction Delimiter Character Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit Default 2C comma Range 00
37. ed when making adjustments to the printer s mechanical assemblies See the sample printout in Figure 30 1234567890 1234567890 12345678901 234567896 123456789012345678901234567 1 Turn off the printer 2 Press and hold the PAUSE Figure 30 key while turning on the power 3 Release the key after the DATA light turns off approximately five seconds W The initial self test prints 15 labels at 2 51 mm per second then automatically pauses the printer Each time the PAUSE key is pressed an additional 15 labels print m While the printer is paused pressing the CANCEL key alters the self test Now each time the PAUSE key is pressed the printer prints 15 labels at 67 152 mm per second m While the printer is paused pressing the CANCEL key again alters the self test again Each time the PAUSE key is pressed the printer prints 50 labels at 2 5 mm per second 8m While the printer is paused pressing the CANCEL key again alters the self test a third time Now each time the PAUSE key is pressed the printer prints 50 labels at 6 152 mm per second m While the printer is paused pressing the CANCEL key again alters the self test a fourth time Each time the PAUSE key is pressed the printer prints 15 labels at the printer s maximum speed m To exit this self test at any time press and hold the CANCEL key FEED Key Self Test See Figure 31 1 Turn off the printer 2 Press and hold the FEED key
38. ed six foot data cables LO Use of longer cables or unshielded cables may increase radiated emissions above the Class B limits RS 485 Interface Figure 37 illustrates the pin connections on the DB 25 connector at the rear of the printer that are used for the RS 485 communication protocol i NOTE XON XOFF handshaking must be used for RS 485 j communications DB 25P Connector to Printer Shield Signal Ground Reference Data Input A ES Data Output A 14 4 Data Output B Figure 37 19 Parallel Data Communications The following table illustrates the pin connections on the bi directional parallel connector at the rear of the printer Description 2 9 nStrobe HostClk Data Bits 1 8 10 nAck PtrClk 11 Busy PtrBusy 12 PError AckDataReq 13 Select Xflag 14 nAutoFd HostBusy 15 Not Used 16 and 17 Ground 18 5V O 1A 19 30 Ground 31 ninit 32 33 and 34 nFault nDataAvail Not Used 35 5V through a 3 3 KQ Resistor 36 Parallel Interface nSelectin 1284 active The 8 bit parallel data interface supports IEEE 1284 bi directional parallel communications in nibble mode The parallel interface provides a means of communication that is typically faster than the previously mentioned serial interface methods In this method the bits of data that make u
39. edia Specifications Media Specifications Z4M Tear off 0 5 13 mm Peel off 1 25 4 mm Minimum Label length Rewind 0 5 13 mm Cutter 1 25 4 mm Maximum 39 991 mm Label width maximum 4 5 114 mm Total thickness includes liner if any Minimum d oe Maximum 0 010 0 25 mm Core size 3 76 mm Maximum roll diameter 8 203 mm Minimum 0 079 2mm Inter label gap Preferred 0 118 3mm Maximum 0 157 4mm Ticket tag notch size width x length 0 236 x 0 12 6mmx3mm Options Z4M m Cutter m Value peel off m PCMCIA card m MB and 2 MB FLASH m 300 dpi printhead Zebra Programming Language ZPL Il m Downloadable graphics with data compression m Bit image data transfer and printing mixed text graphics m Format inversion m Mirror image printing m Four position field rotation 0 90 180 270 B Slew command m Serialized fields Bar Codes m Code 11 m Code 39 supports ratios of 2 1 to 3 1 m Code 49 2 dimensional bar code m Code 93 m Code 128 supports serial ization in all subsets and UCC case codes m Codabar supports ratios of 2 1 to 3 1 m Codablock m Interleaved 2 of 5 supports ratios of 2 1 to 3 1 modulus 10 check digit m Industrial 2 of 5 m Standard 2 of 5 m Programmable quantity with print pause m Communicates in printable ASCII characters m Controlled via mainframe mini
40. ent color paper That way it will be easy for you to find when you must calibrate set up the printer for your particular application Purpose m To calibrate the printer m To verify that the printer is properly set up by printing a test label i NOTE This procedure must be performed when the printer is first installed or when it cannot properly detect the top of the label To calibrate the printer you must do the following all of the instructions are contained in this chapter m Determine the type of media labels being used m Choose the print method m Position the media sensor if necessary Configure the printer and software or driver based on the label being used m Print a test label Types of Media Non Continuous Web Media Non continuous web media refer to Figure 3 refers to individual labels that are separated by a gap notch or hole When you look at the media you can tell where one label ends and the next one begins Non continuous media with a hole or notch LLL Label gap Label gap Non continuous media with gaps between the labels individual labels on a continuous liner Figure 3 Non Continuous Black Mark Media Non continuous black mark media has black marks printed on the back that indicate the start and end of each label refer to Figure 4 ne Black mark Black mark Non continuous media for black mark sensing Figure 4 Continuous Media Continuous
41. er than the media areas of the printhead will be unprotected and subject to premature wear When printing in direct thermal mode ribbon is not used and should not be loaded in the printer Printer Power The power supply in the printer automatically detects the applied line voltage and works in the 90 to 265 VAC range WARNING For personnel and equipment safety always NET use a three prong plug with an earth ground connection t NOTE Depending on how your printer was ordered a power cord L 7 may or may not be included If one is not included or if the one included is not suitable for your requirements refer to Power Line Cord Specifications on page 83 Refer to Figure 1 The AC power cord connector must be plugged into the mating connector at the rear of the printer AC va M power Make sure that the POWER switch is in switch the off position before connecting the power cord to an electrical outlet sn eee Y Figure 1 Printer Overview Depending on the options you have selected your printer may look slightly different Transmissive sensor Printhead assembly p Front housing assembly Media supply hanger Ribbon Media sensor Take up d HUE spindle Printhead Media Rewind open lever glionment media spindle guide Thumbscrew Figure 2 Media supply guide This chapter of the user s guide is so important that we ve printed it on a differ
42. for good print quality See Darkness on page 40 Incorrect printhead pressure or balance Set the pressure to the minimum required for good print quality See Printhead Pressure Adjustment on page 62 The media is not feeding correctly It is walking from side to side Make sure that the media guide and media supply guide touch the edge of the media Calibration Problem Solution Excessive vertical drift in top of form registration Adjust the reflective sensor position See page 11 Set the printer for the correct media type See page 41 Ensure that the media guides are properly positioned Loss of printing registration on labels Via the front panel locate the SENSOR SELECT menu item page 41 and manually select the correct sensing method Reload the media Check the reflective sensor position see page 11 Clean the platen roller according to the instructions on page 56 Auto Calibrate failed Perform a manual calibration see page 45 Load the media Ensure that the reflective sensor is properly positioned see page 11 Communications Problems A label format was sent to the printer but not recognized The DATA light does not flash Problem Solution The printer does not respond to label requests Check the printer driver or software communications settings if applicable Ve
43. for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you Copyrights This copyrighted manual and the label printers described herein are owned by Zebra Technologies Corporation All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All products and brand names are trademarks of their respective companies All rights reserved 2000 Zebra Technologies Corporation All rights reserved DECLARATION OF CONFORMITY I have determined that the Zebra printer identified as the Zebra ZAM Printer manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A has been shown to comply with the applicable technical standards of the FCC for Home Office Commercial and Industrial use if no unauthorized change is made in the equipment and if the equipment is properly maintained and operated zT P F i Et be oe ty Y
44. head e rinthea ever assembly B A o O N y SO R Dancer Media Label Ribbon Media guide supply sensor hanger Printhead open lever Figure 16 Power Peel Off Mode Power peel off option required Refer to Figure 17 A EN UD ES 10 11 12 13 14 15 16 17 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger Flip up the media supply guide Slide in the media supply guide so that it just touches but does not restrict the edge of the roll Feed the media under the dancer through the slot in the transmissive sensor and under the ribbon sensor Pull approximately 36 1 m of media through the front of the printer Ensure that the media is against the transmissive sensor Then slide in the media guide so that it just touches but does not restrict the edge of the media Open the front housing assembly by lifting the handles then pivot down the front housing assembly Remove at least 12 305 mm of labels from the backing material Feed the backing material over the tear off peel off bar through the rectangular cutout in the mounting bracket and under the media alignment spindle Close the front housing assembly by slightly lifting and then hooking it onto the pins on the tear off peel off bar Loosen the thu
45. hosen in the previous parameter this selection determines the method s by which the PrintServer Il will receive the IP address from the server For more information refer to ZebraNet Networking PrintServer II Installation and User s Guide IP ADDRESS IP Address ia Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit This parameter allows you to select the IP address f permanent was chosen in IP RESOLUTION If dynamic was chosen the user cannot select the address For more information refer to ZebraNet Networking PrintServer II Installation and User s Guide SUBNET MASK N Subnet Mask Eg Press the INCREMENT or DECREMENT key to display other choices Default Permanent user must set Selections Dynamic user may set but server can assign permanent This parameter selects the part of the IP address that is considered to be part of the local network It can be reached without going through the default gateway DEFAULT GATEWAY Option required t Default Gateway EB Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network Display Shows Action Explanation LANGUAGE Selecting the Dis
46. ically resumes when the printhead elements cool to an acceptable operating temperature Warning HEAD UNDER TEMP Problem Solution The printhead is under temperature Continue printing while the printhead reaches the correct operating temperature The environment may be too cold for proper printing Relocate the printer to a warmer area Warning CUTTER JAM Problem Solution Cutter blade is in the media path Turn off the printer power and unplug the printer Inspect the cutter module for debris and clean as needed following the cleaning instructions on page 60 OUT OF MEMORY Problem Solution There is not enough memory to perform the function shown on the second line of the error message Insufficient DRAM for the label length downloaded fonts graphics and images Ensure that the device such as FLASH memory or PCMCIA card is installed and not write protected or full Ensure that the data is not directed to a device that is not installed or available Print Quality Problems General print quality issues Problem Solution You are using an incorrect media and ribbon combination for your application Consult your authorized Zebra reseller distributor for information and advice The printer is set at the incorrect print speed For optimal print quality set the print speed to the lowest possible setting via ZPL I
47. l the driver or the software The printer is set at the incorrect darkness level For optimal print quality set the darkness to the lowest possible setting via the front panel the driver or the software The printhead is dirty Clean the printhead according to the instructions on page 56 There is light printing or no printing on the left or right side of the label or the printed image is not sharp The pressure adjustment dials need to be adjusted Follow the printhead pressure adjustment instructions on page 62 Gray lines on blank labels with no consistent pattern Problem Solution The printhead is dirty Clean the printhead according to the instructions on page 56 Light consistent vertical lines running through all of the labels Problem Solution The printhead or platen roller is dirty Clean the printhead platen roller or both according to the instructions on page 56 Intermittent creases on the left and right edges of the label Problem Solution There is too much pressure on the printhead Reduce the printhead pressure Refer to the printhead pressure adjustment on page 62 Wrinkled ribbon Problem Solution The ribbon is not loaded correctly Load the ribbon correctly See Ribbon Loading on page 34 The darkness setting is incorrect Set the darkness to the lowest possible setting
48. l transfer direct thermal default setting is thermal transfer W After you have configured the print method press the SETUP EXIT key to save the changes and exit the configuration mode Configuring the Software of Printer Driver Many printer settings may also be controlled by your printer s driver or label preparation software Refer to the driver or software documentation for more information Printing a Test Label To print a test label 1 Turn off the printer 2 Press and hold the CANCEL key while turning on the printer 3 Release the key after the DATA light turns off approximately five seconds A configuration label which shows the printer s currently stored parameters will print similar to the one shown in Figure 10 If you encounter any problems while you are configuring the printer or printing a test label refer to Troubleshooting which starts on page 67 Otherwise refer to Establishing Communication on page 17 to set up the communication parameters PRINTER CONFIGURATION Zebra Technologies ZTC 24x 208dpi x E PRINT METHOD PRINT WIDTH 33 2 22 LABEL LENGTH PARALLEL COMM SERIAL COMM BAUD DATA BITS PARITY Boe Ren STORE 00 NORMAL MODE lt s gt 7EH FO oi EF IX DELIMITER CHAR ILI ZPL MODE MEDIA POWER UP HEAD CLOSE uie reed a en BACKFEED cimas LABEL TOP AS LEFT POSITION ne WEB S ada ate MEDI
49. label indicator the notch hole black mark or gap between die cut labels The reflective sensor must be positioned m directly under the notch hole or black mark or m anywhere along the width of the media if there is a gap between labels The glow of the red light through the media will help you to accurately position the reflective sensor i NOTE Ifyou are using continuous media position the reflective sensor anywhere under the media so that the printer can detect an out of paper condition p 4 ee NOTE The reflective sensor is compatible with most types of media However if you encounter difficulties with calibration use the transmissive sensor See Transmissive Sensor on page 12 pt 1 Adjusting the Reflective Sensor Refer to Figure 7 1 Open the printhead assembly by pressing the printhead open lever 2 Locate the reflective sensor positioning lever 3 Move the reflective sensor positioning lever across the width of the media until the reflective sensor aligns with the start of label indicator The glow of the red light will assist in the proper placement of the reflective sensor 4 Close the printhead assembly Printhead assembly WE CES SO Reflective sensor positioning WE lever Printhead open lever Figure 7 Transmissive Sensor The transmissive sensor is in a fixed position and enabled via the front panel details in SENSOR SELECT on page
50. mbscrew and slide out the rewind media guide to the end of the take up spindle Wrap the backing around a core placed on the take up spindle then turn the take up spindle counterclockwise to wind up the excess backing material Slide the rewind media guide against the backing material and tighten the thumbscrew to lock it into position Close the front housing assembly Close the printhead assembly Media supply guide Transmissive sensor Printhead O assembly Front O housing assembly EN 6 o Label Oo U i Dancer Media supply O hanger sensor Media O O A spindle Printhead open lever Media Rewind alignment media spindle guide Thumbscrew Figure 17 Backing Removal 1 Cut the backing material prior to where it winds onto the take up spindle 2 Rotate the take up spindle until the rewind media guide is in the 12 o clock position 3 Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle 4 Slide the core and backing material from the take up spindle Power Rewind Mode Power rewind option required Refer to Figure 18 A EN UD ES 10 11 12 13 14 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger Flip up the media suppl
51. mplete 2 cuu 40 Continuous media 7 Damage reporting 2 Data specifications 17 Factory defaults 77 FEED key self test 76 Front panel display 19 Front panel keys 20 Front panel lights 21 Fuse replacement 66 Inspection 1 Interfaces 17 LCD error conditions and warnings 67 Loading the media F nfold srl AGS 32 Roll x sem even 22 Loading the ribbon 34 Lubrication 61 Maintenance manual Media loading Cutter oia RO Dawe eS a ane Fanfold Power peel off Powerrewind Value peel off Mediarequirements Media sensors Reflective Transmissive Non continuous black mark media Non continuous web media Operator controls Front panel display Front panel keys Front panel lights POWER switch Options ae xot Lan desk Des Overview printer graphic Parallel port technical information PAUSE key self test Power cord Power rewind media alignment POWER switch Power on self test POST Print mode choosing 22 26 Print quality problems 69 Printer calibration 5 Printer diagnostics 73 Printer driver configuration 16 Printe
52. n paths 6 Reload media and or ribbon and close the printhead assembly NOTE If print quality has not improved after performing this j procedure try cleaning the printhead with Save a Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller for more information Printhead assembly Take label sensor Transmissive sensor Ribbon sensor Reflective sensor Platen roller Figure 23 Cleaning the Sensors Brush or vacuum any accumulated paper lint and dust away from the printer sensors Refer to Figure 23 The reflective sensor transmissive sensor and ribbon sensor should be cleaned on a regular basis to ensure proper operation of the printer For printers with the value peel off power peel off and or power rewind option s installed clean the take label sensor Cleaning the Power Peel Off Module Power peel off option required Perform the following procedure 1f adhesive buildup begins to affect peel performance Refer to Figure 24 1 Open the printhead assembly 2 Open the front housing assembly by lifting the two handles then pivot down the front housing assembly 3 Remove the accumulated adhesive by rolling the sticky side of a blank label against the peel rollers and lifting it away Do this step repeatedly until a majority of the adhesive is gone 4 Use a swab soaked
53. odem cable must have a 25 pin D type DB 25S connector on the end that is plugged into the serial port at the computer and a 25 pin D type DB 25P connector on the other end that is plugged into the connector at the rear of the printer Figure 36 shows the required cable connections DB 25P Connector Connector to P C to Printer Figure 36 Hardware Control Signal Descriptions For all RS 232 input and output signals this printer follows both the Electronics Industries Association EIA RS 232 and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications When DTR DSR handshaking is selected the Data Terminal Ready DTR control signal output from the printer controls when the host computer may send data DTR ACTIVE positive voltage permits the host to send data When the printer places DTR in the INACTIVE negative voltage state the host must not send data NOTE When XON XOFF handshaking is selected data flow is i 37 controlled by the ASCII Control Codes DC1 XON and DC3 XOFF The DTR Control lead will have no effect Request to send RTS is a control signal from the printer that is connected to the clear to send CTS input at the host computer RTS is always ACTIVE positive voltage when the printer is on i CAUTION This printer complies with FCC Rules and Regulations A Part 15 for Class B Equipment using fully shield
54. or damage caused by any other Ak i cleaning fluids used on this printer Cleaning the Exterior The exterior surfaces of the printer may be cleaned with a lint free cloth Do not use harsh or abrasive cleaning agents or solvents If necessary a mild detergent or desktop cleaner may be used sparingly Cleaning the Interior Remove any accumulated dirt and lint from the interior of the printer using a soft bristle brush and or vacuum cleaner Cleaning the Printhead and Platen Roller Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead For best results perform the following cleaning procedure after every roll of ribbon m NOTE The printer can remain on while you are cleaning the LL 7 printhead In this way all label formats images and all temporary _ parameter settings stored in the printer s internal memory will be saved To clean the printhead refer to Figure 23 and follow these steps 1 Open the printhead assembly 2 Remove the media and ribbon if loaded 3 Using a swab soaked in the Zebra recommended solvent wipe along the print elements from end to end The print elements are on the brown strip just behind the chrome strip on the printhead Allow sufficient time for the solvent to evaporate 4 Manually rotate the platen roller and clean thoroughly with solvent and a swab 5 Brush vacuum any accumulated paper lint and dust away from the media and ribbo
55. p a character are sent all at one time over several wires in the cable one bit per wire Parallel Cabling Requirements An IEEE 1284 compatible bi directional parallel data cable is required when this communication method is used The required cable must have a standard 36 pin parallel connector on one end that is plugged into the mating connector located at the rear of the printer The other end of the cable connects to the printer connector at the host computer Y EN Zebra Zebra Z4M Printer User s Guide Adjustments Printhead pressure 62 Reflective sensor 11 Auto calibration 13 Cabling requirements 18 Calibrating the printer 5 Calibration auto 13 Calibration manual 45 CANCEL key self test 74 Cleaning Cutter module 60 Exterlok onu iw pres 56 Inte tot dido e o qeu 56 Platen roller 56 Power peel off module 58 Printhead 56 DSONSOLS ed LUS way Gos ee 57 Value peel off module 59 Cleaning schedule 55 Communications diagnostics test 77 Communications problems 71 Configuration Changing password protected parameters 38 Configuration and calibration Sequence wx ox SS 40 Entering the setup mode 37 Leaving the setup mode 39 Configuring the printer Basi doen A es er RR S 15 Co
56. parameter establishes the position of the media over the tear off peel off bar after printing The label and backing can be torn off or cut between labels Display Shows Action Explanation PRINT MODE Selecting Print Mode Press the INCREMENT or DECREMENT key to display other choices Default Tear off Selections Tear off peel off cutter rewind Print mode settings tell the printer the method of media delivery that you wish to use Be sure to select a print mode that your hardware configuration supports since some selections displayed are for optional printer features MEDIA TYPE Setting Media Type Press the INCREMENT or DECREMENT key to display other choices Default Continuous Selections Continuous non continuous This parameter tells the printer the type of media you are using Selecting continuous media requires that you include a label length instruction in your label format LLxxxx if you are using ZPL or ZPL Il When non continuous media is selected the printer feeds media to calculate label length the distance between two detections of the inter label gap webbing or alignment notch or hole SENSOR TYPE Setting the Sensor Type Press the INCREMENT or DECREMENT key to display other choices Default Web Selections Web mark This parameter tells the printer whether you are using media with a web gap space between labels notch or hole to indicate the separation
57. play Language Press the INCREMENT or DECREMENT key to display other choices Default English Selections English Spanish French German Italian Norwegian Portuguese Swedish Danish Spanish 2 Dutch Finnish Japan This parameter allows you to change the language used on the front panel display You have now completed the entire configuration and calibration sequence You may either press the SELECT key or the SETUP EXIT key DARKNESS You are now back at the first parameter in the configuration sequence NOTE If you pressed the SELECT key but are through programming the printer configuration you may press the SETUP EXIT key and continue with the SAVE SETTINGS function SAVE SETTINGS Save Settings Press the INCREMENT or DECREMENT key to display other choices Default Permanent Selections Permanent temporary cancel load defaults load last save This display appears when you attempt to exit the configuration mode Permanent Permanently saves the changes even when printer power is turned off Temporary Saves the changes until changed again or until power is turned off Cancel Cancels all changes since you entered the configuration mode except for darkness and tear off position if they were changed Load defaults Loads factory defaults Load last save Loads the values from the last permanent save PRINTER READY Press the SETUP EXIT key to activate the displ
58. pply hanger Une mp SS Flip up the media supply guide Slide in the media supply guide so that it just touches but does not restrict the edge of the roll 6 Feed the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and out the front of the printer 7 Ensure that the media is against the back of the transmissive sensor Slide in the media guide so that it just touches but does not restrict the edge of the media 8 Close the printhead assembly Media supply guide Transmissive sensor Printhead assembly Ribbon 2 suppl sensor Media guide hanger Printhead open lever A Dancer Media Figure 14 Cutter Mode Cutter option required Refer to Figure 15 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger A EN UD ES Flip up the media supply guide Slide in the media supply guide so that 1t just touches but does not restrict the edge of the roll 6 Feed the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and through the cutter module 7 Ensure that the media is against the back of the transmissive sensor Then slide in the media guide so that 1t just touches but does not restrict the edge of
59. quired 8 bit parallel data interface supports IEEE 1284 bi directional parallel communication in nibble mode Error detection CRC protocol Printing Specifications Printing Specifications Z4M 203 dots inch 8 dots mm Print resolution 300 dots inch 12 dots mm Dot size 203 dots inch 0 00492 x 0 00492 0 125 mm x 0 125 mm width x length 300 dots inch 0 0033 x 0 0039 0 84 mm x 0 99 mm Maximum print width 4 1 104 mm Minimum print length 1 dot row 203 dots inch Maximum print length 105 2667 mm 300 dots inch 45 1143 mm Bar code modulus 203 dots inch 5 mil to 50 mil X dimension 300 dots inch 3 3 mil to 33 mil Persec nd Per second 203 300 dots inch 2 3 4 5 gr 51 mm 76 mm 102 mm Programmable constant ELE 127mm 152mm print speeds P di Per second Add 203 dots inch b DC WD 178 mm 203 mm 229 mm 254 mm Thin film printhead with energy control Ribbon Specifications Ribbon Specifications Z4M Ribbon must be wound with the coated side out Ribbon width Minimum or 51mm Zebra recommends using ribbon at least as wide as the media to protect the printhead Maximum 4 3 109 mm from wear 2 1 media to ribbon roll ratio 984 300 m Standard lengths 3 1 media to ribbon roll ratio 1476 450 m Ribbon core inside diameter 1 25 4 mm M
60. r more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced Radio TV technician for help NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to insure compliance The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user s authority to operate the equipment Canadian DOC Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Liability Disclaimer Zebra Technologies Corporation takes steps to assure that its published Engineering Specifications and Manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages
61. r overview graphic 4 Printer power 3 Reflective sensor 10 Removing the ribbon 36 Reporting damage 2 Requirements Media and ribbon 2 Ribbon loading 34 Ribbon removal 36 Ribbon requirements 2 Roll media loading 22 Self tests CANCEL key 74 PEED Keys uz cse hate 76 PAUSE Key 2 53 dg pee 75 Power on 73 Serial port technical information 85 Software configuration 16 Specifications 79 SOTA LE dendo UTE ath ee 2 System considerations 17 Test label printing 16 Transmissive sensor 12 Troubleshooting 67 Types of media 6 Unpacking ZebraNet Networking PrintServer II Installation and User s Guide ZPL II Rosa Guide Volume I and Volume ll Y EN Zebra Zebra Z4M Printer User s Guide
62. r you wish to change will be displayed If the password was entered correctly you can now change the value The default password value is 1234 The password can be changed using the KP Define Password ZPL II instruction s NOTE Once the password has been entered correctly it will not LL 7 have to be entered again unless you leave and re enter the programming mode using the SETUP EXIT key m NOTE You can disable the password protection feature so that it no longer prompts you for a password by setting the password to OOOO via the KPO ZPL ZPL II command To re enable the password protection feature send the ZPL ZPL II command KPx 66 99 where x can be any number one to four digits in length except P m 4 Leaving the Setup Mode You can leave the program mode at any time by pressing the SETUP EXIT key The SAVE CHANGES display will appear There are five choices described below Pressing the INCREMENT or DECREMENT key displays other choices and pressing the SELECT key selects the displayed choice m PERMANENT Permanently saves the changes Values are stored in the printer even when power is turned off m TEMPORARY Saves the changes until changed again or until power is turned off m CANCEL Cancels all changes since pressing the SETUP EXIT key except the darkness and tear off settings if they were changed m LOAD DEFAULTS Loads factory defaults m LOAD LAST SAVE Loads values
63. ressure to print well For IL 7 these media increase both dials one position If the media tends to shift to the left while printing increase the right dial setting one position or decrease the left dial setting one position If the media tends to shift to the right while printing increase the left dial setting one position or decrease the right dial setting one position stment dials adju Figure 27 Power Rewind Media Alignment Power rewind option required s NOTE Under normal operating conditions media alignment should LL 7 not be necessary if the media backing was initially installed tightly against the backplate of the take up spindle Perform the following adjustment if the media does not track properly onto the take up spindle Refer to Figure 28 l 2 With media and backing material loaded open the printhead assembly Turn the adjustment dial clockwise to align the media backing material more to the right The image will move to the left or Turn the dial counterclockwise to align the media backing material more to the left The image will move to the right Manually rotate the take up spindle and ensure the media backing tracks properly Close the printhead assembly Fuse Replacement A user replaceable AC power fuse is located just below the AC power switch at the rear of the printer The replacement fuse is a 3AG fast blow
64. rify the prefix and delimiter characters See page 49 Are you using the correct communication cable See page 18 for the requirements Via the front panel check the protocol setting It should be set to none See page 47 Ensure that the correct driver is being used if applicable A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label Problem Solution The host is set to EPP parallel Change the settings on the computer host to standard communications parallel communications Check the communication cable length See page 18 The serial communication settings are for requirements incorrect Check the printer driver or software communications settings if applicable A label format was sent to the printer but not recognized The DATA light flashes but no printing occurs Problem Solution The prefix and delimeter characters set in the printer do not match the ones in the label format Verify the prefix and delimeter characters See page 49 Check the communication settings on the computer Incorrect datas being sentto theiprinter Ensure that they match the printer settings Printer Diagnostics Power On Self Test A power on self test POST is performed automatically each time the printer is turned on During this test sequence the front panel lights and liquid
65. se the value increase brightness Range 00 to 19 This parameter allows you to adjust the brightness of your display if your display is difficult to read FORMAT CONVERT Format Convert Press the INCREMENT or DECREMENT key to display other choices Default None Selections None 150 gt 300 150 gt 600 200 gt 600 300 600 Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale PASSWORD LEVEL Password Level Press the INCREMENT or DECREMENT key to display other choices Default Selected items Selections Selected items all items This parameter allows you to select whether certain Zebra selected menu items selected items or all menu items all items are password protected Display Shows Action Explanation IP RESOLUTION A IP Resolution EY Press the INCREMENT or DECREMENT key to display other choices Default Dynamic Selections Dynamic permanent Depending on the selection allows either the user permanent or the server dynamic to select the IP address For more information refer to ZebraNet Networking PrintServer Il Installation and User s Guide IP PROTOCOLS T3 IP Protocols Ell Press the INCREMENT or DECREMENT key to display other choices Default All Selections All gleaning only RARP BOOTP DHCP DHCP BOOTP If dynamic was c
66. style rated at 5 Amp 250 VAC Before replacing the fuse turn off the AC power switch and unplug the AC power cord To replace the fuse insert the tip of a flat blade screwdriver into the slot in the end of the fuse holder end cap Press in slightly on the end cap and turn the screwdriver slightly counterclockwise This will disengage the end cap from the fuse holder and permit removal of the fuse To install a new fuse reverse the sequence LCD Error Conditions and Warnings Error condition RIBBON OUT Problem Solution In thermal transfer mode the ribbon is not loaded or loaded incorrectly Load the ribbon correctly See Ribbon Loading on page 34 In thermal transfer mode the ribbon sensor is not sensing correctly loaded ribbon Perform the media and ribbon sensor calibration see page 45 In direct thermal mode when ribbon is not used Put the printer in direct thermal mode via the front panel and remove ribbon if loaded Ensure that the printer driver or software settings are correctly set if applicable Error condition PAPER OUT Problem Solution The media is not loaded or loaded incorrectly Reload the media Refer to Roll Media Loading on page 22 The media sensor is not positioned properly Check the position of the reflective sensor See Positioning the Media Sensor on page 10 The printer is set for non continuous media but
67. th between the two phrases CHECKING E MEMORY and PRINTER IDLE When initialization is complete the printer will automatically exit the configuration mode and the front panel will display PRINTER READY NOTE Depending on the amount of free FLASH memory initialization may take up to one minute to complete Media and Ribbon Sensor Calibration Performing the manual calibration procedure first resets the sensitivity of the sensors to better detect the media and ribbon you are using With the sensors at their new sensitivity the printer then performs the manual calibration Changing the type of ribbon and or media may require resetting the sensitivity of the media and ribbon sensors Display Shows Action Explanation Sensor Profile Press the INCREMENT key to print a media sensor profile See Figure 22 The media sensor profile may be used to troubleshoot SENSOR PROFILE registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location If the sensitivity of the media and or ribbon sensors MUST be adjusted use the manual calibration procedure Manual Calibration Press the INCREMENT key to start the calibration MANUAL procedure CALIBRATION This procedure is used to reset the sensitivity of the media and ribbon sensors Then the manual calibration is performed 100 RIBBON 060 n
68. the media 8 Close the printhead assembly Media supply guide Ribbon sensor Cutter module Printhead m did Q rinthea assembl d O A HH Pad Media Se supply Transmissive hanger Printhead open lever sensor Figure 15 Value Peel Off Mode Value peel option required Refer to Figure 16 A EN UD ES 10 11 12 13 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger Flip up the media supply guide Slide in the media supply guide so that 1t just touches but does not restrict the edge of the roll Feed the media under the dancer through the slot in the transmissive sensor and under the ribbon sensor Pull approximately 12 305 mm of media through the front of the printer Ensure that the media is against the transmissive sensor Then slide in the media guide so that it just touches but does not restrict the edge of the roll Pull down the lever to open the pivot bracket assembly Feed the media over the tear off peel off bar and behind the pivot bracket assembly Close the printhead assembly Close the pivot bracket assembly Peeling will automatically start Press the FEED key to test Media supply guide Transmissive sensor Print
69. the Setup Mode To enter the programming mode press the SETUP EXIT key W Press the INCREMENT or DECREMENT key to scroll to the setting you wish to change m Press the SELECT key to toggle the functionality of the INCREMENT and DECREMENT keys W Press the INCREMENT or DECREMENT keys to increase or decrease the value answer yes or no print a label or select the digit you wish to change W Press the SELECT key again to use the INCREMENT and DECREMENT keys to scroll to the desired menu item An asterisk in the upper left hand corner of the display indicates that the value displayed is different than the currently stored value Changing Password Protected Parameters A Certain parameters are password protected by factory default ork NOTE You have the option of making ALL parameters password LL 7 protected See PASSWORD LEVEL on page 52 CAUTION Do not change password protected parameters unless you are y sure you know what you are doing If they are set incorrectly these po parameters could cause the printer to function in an unpredictable way The first attempt to change one of these parameters will require you to enter a four digit password This is done via the ENTER PASSWORD display The DECREMENT key changes the selected digit position The INCREMENT key increases the selected digit value After entering the password press the SELECT key The paramete
70. tion or Press the DECREMENT key NO to cancel the request and return to the INITIALIZE CARD prompt Press the SETUP EXIT key followed by the SELECT key If initialization is still in process the front panel display will flash back and forth between the two phrases CHECKING B MEMORY and PRINTER IDLE When initialization is complete the printer will automatically exit the configuration mode and the front panel will display PRINTER READY NOTE Depending on the amount of memory in the memory card initialization may take up to five minutes to complete INIT FLASH MEM Initialize Flash Memory CAUTION Perform this operation only when it is necessary to erase all previously stored information from the FLASH memory Press the SETUP EXIT key to bypass this function 1 Press the INCREMENT key to select YES If your printer is set to require a password you will now be prompted to enter the password Enter the password and then press the SELECT key The display will ask INITIALIZE FLASH Press the INCREMENT key YES The front panel LCD will ask ARE YOU SURE Press the INCREMENT key YES to begin initialization or Press the DECREMENT key NO to cancel the request and return to the INITIALIZE FLASH prompt Press the SETUP EXIT key followed by the SELECT key If initialization is still in process the front panel display will flash back and for
71. uration parameters currently stored in the printer s memory See Figure 29 Depending on the options ordered your label may look different 1 Turn off the printer 2 Press and hold the CANCEL key while turning on the power 3 Release the key after the DATA light turns off approximately five seconds The configuration may be changed either temporarily for specific label formats or ribbon and label stock or permanently by saving the new parameters in memory Refer to page 15 for further information about the configuration procedure PRINTER CONFIGURATION Zebra Technologies ZTC 24x 2088dpi R OFF NON CONTINUOUS WEB AUTO SELECT THERMAL TRANS 104 0 8 MM PR EL LENGTH PARALLEL COMM SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP mm HEAD CLOSE DE BACKFEED LABEL TOP LEFT POSITION MODES ENABLED MODES DISABLED RESOLUTIOI FIRMWARE HARDWARE ID CONFIGURATION 832 8 MM FULL VAX 2 e VX X X X CUSTOMIZED 3072 MEMORY CARD E ONBOARD FLASH FORMAT CONVERT OPT ZEBRA NET II FIRMWARE IN THIS PRINTER IS COPYRIGHTED Figure 29 PAUSE Key Self Test This self test can be used to provide the test labels requir
72. y guide Slide in the media supply guide so that it just touches but does not restrict the edge of the roll Feed the media under the dancer through the slot in the transmissive sensor and under the ribbon sensor Pull approximately 36 1 m of media through the front of the printer Ensure that the media is against the back of the transmissive sensor Then slide in the media guide so that it just touches but does not restrict the edge of the media Remove at least 12 305 mm of labels from the backing material Feed the backing material over the front housing assembly through the rewind base and under the media alignment spindle Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle Wrap the media around a core placed on the take up spindle then turn the spindle counterclockwise to wind up the excess material Slide the rewind media guide against the media and tighten the thumbscrew to lock it into position Close the printhead assembly Media supply guide Transmissive sensor Printhead ri a assembly Front O housing assembly L 8 o o U Media Dancer supply hanger Ribbon O Media sensor 1 Take up d O ai ES DS Printhead Media Rewind open lever alignment media spindle guide Thumbscrew Figure 18 Media Removal 1 Cut the media prior to where it winds onto the take up spindle 2 Rotate the tak

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