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Zebra S4M User's Manual

1. 0 NI O Ol Aa wi N e 10 21 05 S4M User Guide 13290L 001 Rev A 10 Introduction Control Panel Control Panel LCD The control panel LCD functions differently in different printer modes In Operating mode the LCD displays the printer s status sometimes in conjunction with a control panel light see Control Panel Lights on page 12 When the printer is receiving data the control panel shows the word DATA and cycles through a series of dots and spaces In Pause mode the printer stops printing temporarily n Setup mode you can use the control panel LCD to view or modify printer parameters see Control Panel LCD Display on page 60 In Error mode the LCD may display an alert or error message see LCD Error Messages on page 87 Control Panel Buttons The printer has six basic control buttons on the control panel Some of these buttons also function as navigational keys when the printer is in Setup mode The current function of a particular button is determined by which light is illuminated next to 1t Figure 4 Figure 4 Example of Active Control Panel Buttons 1 FED 1 FEED active 2 Right arrow active Table 1 describes the function of each button The MENU PAUSE and FEED buttons are active when the printer is in normal operating mode 13290L 001 Rev A SAM User Guide 10 21 05 Button MENU Appearance MENU Introduction 14 Control Panel Table
2. 0 0000 cette 22 Data Cable Requirements 00 00 cc eee eee eee 24 Types of Media gaa tao da wba eee RARE ERE eas 25 Ribbon Overview 0 eee eee 27 When to Use Ribbon 2 1 eee eens 27 Coated Side of Ribbon 27 10 21 05 S4M User Guide 13290L 001 Rev A 16 Printer Setup Before You Begin Before You Begin Review this checklist and resolve any issues before you set up or use your printer a a Unpack and Inspect the Printer Have you unpacked the printer and inspected it for damage If you have not see Unpack and Inspect the Printer on page 17 Select a Site Have you selected an appropriate location for the printer Tf you have not see Select a Site for the Printer on page 18 Attach a Power Cord Do you have the correct power cord for your printer Tf you are unsure see Power Cord Specifications on page 20 To attach the power cord and connect the printer to a power source see Connect the Printer to a Power Source on page 19 Connect to a Data Source Have you determined how the printer will connect to a data source usually a computer For more information see Select a Communication Interface on page 21 Select Media Do you have the correct media for your application Tf you are unsure see Types of Media on page 25 Select Ribbon Do you need to use ribbon and is the appropriate ribbon available if needed If you are unsure see Ribbon Overview on page 27 13290L
3. Recommended Solution Ribbon is not required with direct thermal media Remove ribbon unless you are using it to protect the printhead This error message will not affect printing ALERT PAPER OUT The printer stops and the ALERT light flashes Media is not loaded or is loaded incorrectly Load media correctly Misaligned media sensor Check position of the media sensor The printer is set for noncontinuous media but continuous media is loaded Install proper media type or reset printer for current media type and perform calibration ALERT HEAD FEH The printer stops and the ALERT light flashes The printhead is not fully closed Close printhead completely The head open sensor is not working properly Call a service technician WARM IMG HERD TOO HOT The printer stops and the ALERT light flashes Caution The printhead may be hot enough to cause severe burns Allow the printhead to cool Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads The printhead is over temperature Allow the printer to cool Printing automatically resumes when the printhead elements cool to an acceptable operating temperature 10 21 05 S4M User Guide 13290L 001 Rev A 88 Troubleshooting LCD Error Messages Table 14 LCD Error Messages Continued LCD Display Printer C
4. 000200 cee eee eee 103 Te SPECMICAONS o O a 105 General Specifications llis 106 Agency Approvals 000 cc hr rrr 107 Printing Specifications llis 108 Media Specifications lille 109 Ribbon Specifications 0 0 000s 110 10 21 05 S4M User Guide 13290L 001 Rev A vi Contents Ae ZPL Il Commands VEG UA WERE EE ISDE REE Se AAA 111 Propricialy Stslemient eias ce GE REP rea ELFCEY PERSE EAQEPA RAE A Ra Eq EE 113 A P rms 115 j D nr 119 13290L 001 Rev A SAM User Guide 10 21 05 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 2 How This Document Is Organized 20 000 cece eee eee eee 2 Contacts cA ang Raced aided daca ala dbase added Daud Adda deca ada inde 3 WebSite 2 3 aa id Rd eR id iia mw Agua Gia dude Adu aided 3 The Americas 3 Europe Africa Middle East and India 0 00 eee eee 3 Asia Pacifico arado dee geek ee ee pd 3 Document Conventions 00 eee 4 10 21 05 S4M User Guide 13290L 001 Rev A 2 About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to operate or troubleshoot problems with the printer How This Document Is Organized The User Guide is set
5. Caution Turn off O the A printer before performing this procedure Failure to do so can damage the printhead Turn Off O the printer 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector Turn on I the printer 5 Ifthe problem persists replace the printhead 13290L 001 Rev A SAM User Guide 10 21 05 Memory Errors Troubleshooting 89 Memory Errors The memory errors in Table 15 indicate that the printer does not have enough memory to perform the function shown on the second line of the LCD Problem LCD Display OUT OF MEMORY CREATIMG BITMAP Table 15 Memory Errors Possible Cause Creating Bitmap The bitmap size label length width does not fit in available memory OUT OF MEMORY STORING BITMAP Storing Bitmap Not enough memory is available to store the bitmap created OUT OF MEMORY BUILOIMG FORMAT Building Format Label is too complex OUT OF MEMORY STORING FORMAT Storing Format Format is too large to fit in available memory OUT OF MEMORY STORING GRAPHIC Storing Graphic The graphic image is too large to fit in available memory OUT OF MEMORY STORIMG FONT Storing Font Not enough memory available to store the font Recommended Solution You may do any of the following Press PAUSE Send a HM ZPL command to the printer to display the amount of
6. SAM Industrial Commercial Printer User Guide 2005 ZIH Corp The copyrights in this manual and the label printer described therein are owned by Zebra Technologies Corporation Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL 11 and ZebraLink programs Element Energy Equalizer Circuit E99 and AGFA fonts Software ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders Part Number 13290L 001 Rev A Contents Contents A ages qaem dau asks To coUe iii About This Document 5 54 56465 ds ux EESCRE ARXRRREREREXAPEYXGD REC RA AA EA 1 Who Should Use This Document 2 How This Document Is Organized liliis 2 BA EA dcr ER 3 WOD A ee Led dun LE Up ea E 3 ThedAmierlCas t s 284 pod setae ud side iin 3 Europe Africa Middle East and India llle 3 Asia PacifiG s den Lie ee er E ee Ya aea E Sa d e e RR RO i 3 Document Conventi0ns leere 4 ai cics ese eec dies ie ac esale Gazae p
7. 2 Turn Off O the printer 3 Press and hold FEED while turning the power On I Hold FEED until the first control panel light turns off The printer prints a series of labels Figure 31 at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label Figure 31 FEED Test Label MZIGSSL SPOS TE wIGpEZ IR ZFixmany s ibdouuTx E ruB jepaqe ZAXMANLSHOCONW ZII 123456739 fIBCDEFGHI JKLMNOPQRSTUVHXYZ abcdefghi jklmnopqrstuvwxuz 13290L 001 Rev A S4M User Guide 10 21 05 Troubleshooting 101 Printer Diagnostics 4 See Figure 32 and Table 20 Inspect the test labels and determine which one has the best print quality for your application If you have a bar code verifier use it to measure bars spaces and calculate the print contrast If you do not have a bar code verifier use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test Figure 32 Bar Code Darkness Comparison ROTATED BAR CODES ie LL JL MW L n5g 3102 ll Il M6 3100x MANM ANUM e 3003 enl 3I57e i dU 1 e or unl TH AE HE
8. 25 ordering 3 specifications 109 specify type 62 types of media 25 media compartment cleaning 81 components 13 media door 8 media loading peel off mode 36 tear off mode 33 media scratch test 27 media sensor calibrate 72 select sensor type 62 sensor profile 71 media sensors reflective sensor adjustment 47 transmissive sensor location 47 MENU button function 11 Index 121 N navigation through parameters 52 network configuration label 56 non continuous media described 25 specifying 62 O operating conditions 18 Operating mode 10 optional print servers 24 ordering ribbon and media 3 override EPL commands 71 override ZPL commands 71 P parallel port overview 23 setting parallel communications 65 parity 67 password defaults 54 define via ZPL 112 password level 1 and 2 parameters 60 password level 3 parameters 65 PAUSE button FEED and PAUSE self test 103 function 11 PAUSE self test 99 PAUSE light 12 Pause mode 10 peel off mode cleaning peel off assembly 82 loading media 36 position label sensor 47 power connect to power source 19 power cord specifications 20 site selection 18 POWER light 12 Power On Self Test POST 97 print configuration label CANCEL self test 98 from control panel 56 print darkness adjustment 60 10 21 05 S4M User Guide 13290L 001 Rev A 122 Index print modes load media for different modes 30 specify label removal
9. If the printer will be located away from the data source the selected site must provide the appropriate connections to that data source For more information on the types of communication interfaces see Select a Communication Interface on page 21 Provide a Power Source Place the printer within a short distance of a power outlet that is easily accessible 13290L 001 Rev A S4M User Guide 10 21 05 Printer Setup 19 Connect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three prong female connector on one end that plugs into the mating AC power connector at the rear of the printer If a power cable was not included with your printer refer to Power Cord Specifications on page 20 Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration To connect the printer to a power source complete these steps 1 Turn the printer power switch to the Off O position 2 Refer to Figure 6 Plug the power cord into the AC power connector on the rear of the printer 3 Plug the other end of the power cord into a power outlet near the printer Figure 6 Power Connection 1 Power switch 2 AC power connector 10 21 05 S4M User Guide 13290L 001 Rev A
10. Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads A Caution The printhead may be hot and could cause severe burns Allow the printhead to cool If adhesive buildup affects peel off performance complete these steps 1 Press the printhead release latch to open the printhead assembly 2 Lift the printhead until 1t latches open 3 Open the peel assembly by pivoting the module toward you ne 3 A 7 ml 4 Remove any media backing to expose the pinch roller 5 While manually rotating the pinch roller clean it thoroughly with the swab from the Preventive Maintenance Kit part number 47362 or a solution of 90 Isopropyl alcohol and 10 deionized water and a cotton swab Allow the solvent to evaporate 13290L 001 Rev A S4M User Guide 10 21 05 Routine Maintenance 83 Cleaning Procedures 6 Use the swab to remove excess adhesive from the tear off peel off bar Allow the solvent to evaporate Important Apply minimum force when cleaning the tear off peel off bar Excessive force can cause the tear off peel off bar to bend which could have a negative effect on peel performance 7 Close the printhead assembly and the media door The printer is ready to operate 10 21 05 S4M User Guide 13290L 001 Rev A 84 Routine Maintenance Cleaning Procedures Notes 13290L 001 Rev A S4M
11. Printer Parameters Level 3 Page 5 of 9 Parameter HE OUMP ZPL EPL APL D modes Explanation Hex Dump The hexadecimal dump mode is a troubleshooting tool for checking the interconnection between the printer and the host computer When YES is selected all data sent from the host computer to the printer prints as straight ASCII characters with the hexadecimal value below the ASCII text The printer prints all characters received including control codes such as CR carriage return A sample printout is shown in Communications Diagnostics Test on page 103 Selections NO YES Default Value NO To modify this parameter Press the up or down arrow to scroll through the selections CHRHGE RTC DRTE Set RTC Real time clock Date If RTC is installed this parameter allows you to set the RTC date Note The printer saves the RTC date immediately To modify this parameter 1 Press ENTER The printer displays the current RTC date 2 Modify the values as follows Press the right arrow to move to the next digit position To increase the value press the up arrow To decrease the value press the down arrow 3 Press ENTER to accept the value shown CHRHGE RTC TIME Set RTC Real time clock Time If RTC is installed this parameter allows you to set the RTC time Note The printer saves the RTC time immediately To modify this parameter 1 Press ENTER The printer displays the current RTC time 2
12. See continuous media calibration of a printer A process in which the printer determines some basic information needed to print accurately with a particular media and ribbon combination To do this the printer feeds some media and ribbon if used through the printer and senses whether to use the direct thermal or thermal transfer print method and if using non continuous media the length of individual labels or tags character set The set of all letters numerals punctuation marks and other characters that can be expressed by a particular font or bar code check digit A character added to a bar code symbol that indicates to the scanner that it has read the symbol correctly configuration The printer configuration is a group of operating parameters specific to the printer application Some parameters are user selectable while others are dependent on the installed options and mode of operation Parameters may be switch selectable control panel programmable or downloaded as ZPL II commands A configuration label listing all the current printer parameters may be printed for reference continuous media Label or tag stock media that has no notch gap or web media liner only to separate the labels or tags The media is one long piece of material 10 21 05 S4M User Guide 13290L 001 Rev A 116 Glossary core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon diagnostics Informat
13. 0 125 in 3 mm Notch or hole position Minimum 0 15 in 3 8 mm Centered from inner Maximum 2 25 in 57 mm media edge Density in Optical Density Units UDO black mark gt 1 0 ODU Maximum media density lt 0 5 ODU Transmissive Sensor Fixed 7 16 in 11 mm from inside edge 10 21 05 S4M User Guide 13290L 001 Rev A 110 Specifications Ribbon Specifications Ribbon Specifications Note This section applies only to printers that have the Thermal Transfer option installed Ribbon must be wound with the coated side out Ribbon Specifications Ribbon width Minimum gt 2 in 51 mm Zebra recommends using ribbon at least as Maximum 4 3 in 109 mm wide as the media to protect the printhead from wear Standard lengths 2 1 mediatoribbonroll 984 ft 300 m ratio 3 1 media to ribbon roll 1476 ft 450 m ratio Ribbon core inside diameter l in 25 4 mm Depending on your application you may be able to use ribbon narrower than 2 in 51 mm as long as the ribbon is wider than the media being used To use a narrower ribbon test the ribbon s performance with your media to assure that you get the desired results 13290L 001 Rev A SAM User Guide 10 21 05 A ZPL Il Commands This section provides the ZPL II commands that were added or changed for the S4M Contents KP Define Password o ooooooooo eee eee Rn 112 10 21 05 S4M User Guide 13290L 001 R
14. 001 Rev A S4M User Guide 10 21 05 Printer Setup 17 Unpack and Inspect the Printer Unpack and Inspect the Printer When you receive the printer immediately unpack and inspect it for shipping damage Save all packing materials Inspect the Printer Inspect the printer for possible damage incurred during shipment Check all exterior surfaces for damage Raise the media door and inspect the media compartment for damage to components Report Shipping Damage Important Zebra Technologies is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty If you discover shipping damage upon inspection Immediately notify the shipping company and file a damage report Keep all packaging material for shipping company inspection Notify your authorized Zebra reseller Store the Printer If you are not placing the printer into immediate operation repackage it using the original packing materials You may store the printer under the following conditions Temperature 40 F to 140 F 40 C to 60 C Relative humidity 5 to 85 non condensing Shipping If you must ship the printer Remove any media or ribbon from the printer to avoid damaging the printer Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit A shipping container can be purchased from Zebra if the original packagi
15. 1 At the same time turn the ribbon take up spindle release knob counterclockwise 2 The tension blades collapse into the ribbon take up spindle loosening the ribbon 3 Slide the ribbon off of the ribbon take up spindle 10 21 05 S4M User Guide 13290L 001 Rev A 46 Operations Calibrate the Printer Calibrate the Printer Auto Calibration By default the printer automatically calibrates on power up or when the printhead is closed During auto calibration the printer determines the label length and sensor settings The results of the auto calibration are stored in the printer s memory and are retained even if printer power is removed These parameters remain in effect until the next calibration is performed Manual Calibration Perform a media and ribbon sensor calibration to reset the sensitivity of the sensors so the media and ribbon are detected more accurately If you change the type of ribbon or media your printer may operate better if you perform this calibration For instructions refer to Calibrate Media and Ribbon Sensors on page 72 13290L 001 Rev A S4M User Guide 10 21 05 Operations 47 Position the Media Sensors Position the Media Sensors This printer uses two types of media sensors transmissive and reflective Select the Transmissive Sensor The standard transmissive sensor Figure 21 is in a fixed position and enabled from the control panel For more information about the operati
16. 1 Control Panel Buttons Function Description Enters and exits Setup mode ENTER ENTER If a parameter or option in Setup mode needs to be selected pressing ENTER selects the item This button is active only when necessary CANCEL CANCEL 63 CANCEL functions only in Pause mode Pressing CANCEL once has these effects Cancels the label format that is currently printing fno label format is printing the next one to be printed is canceled fno label formats are waiting to be printed CANCEL is ignored To clear the printer s entire label format memory press and hold CANCEL FEED m m iw Advances a blank label Ifthe printer is idle or paused the label is fed immediately Ifthe printer is printing the label is fed after printing finishes PAUSE 6 e Stops and restarts the printing process or removes error messages and clears the LCD When the printer is paused the PAUSE light blinks Ifthe printer is idle it enters Pause mode immediately If the printer is printing the label is completed before the printer pauses Left Arrow amp When in Setup mode scrolls the LCD to the previous parameter Right Arrow When in Setup mode scrolls the LCD to the next parameter Up Arrow When in Setup mode increases values or scrolls to the next option Down Arrow O gt E When in Setup mode decreases values or scrolls to the previous
17. Argentina MIC BSMI 10 21 05 S4M User Guide 13290L 001 Rev A 107 108 Specifications Printing Specifications Printing Specifications Printing Specifications Print resolution 203 dots inch 8 dots mm 300 dots inch 12 dots mm Dot size 203 dpi 0 00492 in x 0 00492 in 0 125 mm x width x length 0 125 mm 300 dpi 0 0033 in x 0 0039 in 0 084 mm x 0 099 mm Maximum print 203 dpi 4 09 in 104 mm width 300 dpi 4 1 in 106 mm Bar code modulus 203 dots inch 5 mil to 50 mil S dimension 300 dots inch 3 3 mil to 33 mil Programmable 203 dots inch Per second Per second constant print speeds and 300 2 in 51 mm dots inch 3 in 76 mm 4 in 102 mm 5 in 127 mm 6 in 152 mm 13290L 001 Rev A SAM User Guide 10 21 05 Media Specifications Media Specifications Specifications 109 Media Specifications Label length Minimum Tear Off 0 7 in 17 8 mm Minimum Peel Off 0 5 in 12 7 mm Maximum 39 in 991 mm Label width Minimum 0 75 in 19mm Maximum 4 5 in 114mm Total thickness Minimum 0 003 in 0 076 mm a iang Maximum 0 010 in 0 25 mm Maximum roll outside 3 in 76 mm core 8 in 203 mm diameter l in 25 mm core 6 in 152 mm Inter label gap Minimum 0 079 in 2 mm Preferred 0 118 in 3 mm Maximum 0 157 in 4 mm Ticket tag notch size width x length 0 25 in x 0 12 in 6 mm x 3 mm Hole diameter
18. If you have labels available perform the adhesive test to determine which side of a ribbon is coated This method works well for ribbon that is already installed To perform an adhesive test complete these steps 1 Peel a label from its liner 2 Press a corner of the sticky side of the label to the outer surface of the roll of ribbon 3 Peel the label off of the ribbon 4 Observe the results Did flakes or particles of ink from the ribbon adhere to the label If ink from the Then ribbon Adhered to the label The ribbon is coated on the outer surface Did not adhere to The ribbon is coated on the inner surface and cannot be the label used in this printer To verify this repeat the test on the other surface of the roll of ribbon Ribbon Scratch Test Perform the ribbon scratch test when labels are unavailable To perform a ribbon scratch test complete these steps 1 Unroll a short length of ribbon 2 Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper 3 Scratch the inner surface of the unrolled ribbon with your fingernail 4 Lift the ribbon from the paper 5 Observe the results Did the ribbon leave a mark on the paper If the ribbon Then Left a mark on the paper The ribbon is coated on the outer surface Did not leave a mark on The ribbon is coated on the inner surface and cannot be the paper used in this printer To verif
19. Index 124 Notes 13290L 001 Rev A S4M User Guide 10 21 05 Y AA Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Zebra Technologies Asia Pacific LLC 16 New Industrial Road 05 03 Hudson TechnoCentre Singapore 536204 Telephone 65 6858 0722 Facsimile 65 6885 0838 Part Number 13290L 001 O 2005 ZIH Corp
20. LEVEL PAPER OUT RIBBON OUT PAPER GAIN RIBBON GAIN LCD ADJUST MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE HARDWARE ID CONF TGURAT ION PR E ONBOARD FLASH FORMAT CONVERT NONRESET CNTR RESET CNTRi RESET CNTR2 IRMWARE IN THIS PRINTER IS COPYRIGHTED 13290L 001 Rev A S4M User Guide 10 21 05 Troubleshooting 99 Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies or to determine if any printhead elements are not working Figure 30 shows a sample printout To perform a PAUSE self test complete these steps 1 Turn Off O the printer 2 Press and hold PAUSE while turning the power On I Hold PAUSE until the first control panel light turns off The initial self test prints 15 labels at the printer s slowest speed and then automatically pauses the printer Each time PAUSE is pressed an additional 15 labels print Figure 30 shows a sample of the labels Figure 30 PAUSE Test Label 1234567890123456789012345678801234567899123456789012345678301234567 S S G While the printer is paused pressing CANCEL alters the self test Each time PAUSE is pressed 15 labels print at 6 in 152 mm per second e While the printer is paused pressing CANCEL again alters the self test a second time Each time PAUSE is pressed 50 l
21. across the width of the media until the reflective sensor aligns with the gap or notch 5 Close the printhead assembly 13290L 001 Rev A S4M User Guide 10 21 05 Operations 49 Adjust Printhead Pressure Adjust Printhead Pressure See Figure 23 You may need to adjust printhead pressure if printing is too light on one side or if you use thick media Figure 23 Printhead Pressure Adjustment Dials 1 Right dial 2 Left dial The smallest block fully counterclockwise is considered position 1 and the largest block fully clockwise is considered position 4 To set printhead pressure complete these steps 1 Use Table 6 to select the initial dial settings for your media Table 6 Printhead Pressure Media Width Left Dial Right Dial 1 in 25 4 mm 3 1 2 in 51 mm 4 1 3 in 76 mm 3 2 3 5 in and up 89 mm and up 3 3 10 21 05 S4M User Guide 13290L 001 Rev A 50 Operations Adjust Printhead Pressure 2 If necessary adjust the pressure adjustment dials as follows If the media Then Requires higher pressure to Increase both dials one position print well Shifts left while printing Increase the right dial setting one position or decrease the left dial setting one position Shifts right while printing Increase the left dial setting one position or decrease the right dial setting one position 13290L 001 Rev A S4M User Guide 10 21 05 Conf
22. free memory Then redesign the graphic format to fit available memory or remove items from memory to create more space Press PAUSE to skip the formatting step in process and proceed to the next step With the printer paused press CANCEL The printer skips the current label formatting process and goes to the next label Turn the printer Off O and then On I to clear the printer s memory SAM User Guide 13290L 001 Rev A 90 Troubleshooting Print Quality Problems Print Quality Problems Table 16 identifies problems with print quality the possible causes and the recommended solutions Table 16 Print Quality Problems Problem Possible Cause Recommended Solution General print quality The printer is set at the For optimal print quality set the print speed to issues incorrect print speed the lowest possible setting for your application via control panel the driver or the software See Adjust Print Speed on page 63 You may wish to perform the FEED Self Test on page 100 You are using an incorrect Consult your authorized Zebra reseller or combination of labels and distributor for information and advice ribbon for your application The printer is set at an incorrect For optimal print quality set the darkness to the darkness level lowest possible setting for your application via the control panel the driver or the software See Adjust Print Darkness on page 60 You may wish to perform the FEED Se
23. increase the value press the up arrow To decrease the value press the down arrow PRINT WIDTH Set Print Width Print width determines the printable area across the width of the label Important Setting the width too narrow can result in portions of the label not being printed on the media Setting the width too wide wastes formatting memory and can cause printing off the label and on the platen roller This setting can affect the horizontal position of the label format if the image was inverted using the POI ZPL II command Range 2 to 832 for 8 dots mm 2 to 1248 for 12 dots mm Default Value 832 for 8 dots mm 1248 for 12 dots mm To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow COMPAT MODE Set APL D Compatibility Mode APL D mode only Sets compatibility with DPL printers Selections ON OFF Default Value OFF To modify this parameter Press the up or down arrow to scroll through the selections 10 21 05 S4M User Guide 13290L 001 Rev A 64 Configuration Control Panel LCD Display Table 10 Printer Parameters Password Levels 1 and 2 Page 5 of 5 Parameter CONTROL CODES APL D mode only Explanation Set APL D Control Codes Selections STANDARD MAINFRAME Default Value STANDARD To modify this parameter Press the up or down arrow to scroll through the selections MODULE A APL D mode only Set Module
24. media slot Dancer assembly i NI o OF A w N Media guide o Printhead release latch 10 Peel release lever 11 Present only on printers that have the Thermal Transfer option installed Peel assembly Present only on printers that have the Peel option installed 10 21 05 S4M User Guide 13290L 001 Rev A 13 14 Introduction Printer Language Modes Printer Language Modes Depending on how your printer was ordered it came from the factory with firmware that operates in or allows you to use certain commands for one of the following printer languages Zebra Programming Language ZPL Eltron Programming Language EPL Datamax Programming Language APL D Intermec Printer Language APL I Firmware Downloads You may download S4M firmware to the printer at any time to change from one printer language to another For the latest firmware versions and instructions for downloading them go to http www zebra com firmware Note When the printer changes from one printer language to another error messages may appear on the LCD and some control panel lights may activate in error mode You may ignore these error messages and lights When the firmware download is complete reboot the printer and load printer defaults to return the printer to Operating mode New or Modified Commands See ZPL II Commands on page 111 for ZPL II commands that changed or that were added s
25. option 10 21 05 S4M User Guide 13290L 001 Rev A 12 Introduction Control Panel Control Panel Lights Table 2 describes lights on the control panel that indicate different printer conditions Table 2 Control Panel Lights Light Appearance Function Description POWER Power Indicates that the printer is on ALERT ALERT In an error or alert situation the ALERT light operates as follows Remains on solid when the printer requires operator attention such as when the print mechanism is open Flashes when the ribbon or media is out PAUSE part of the PAUSE button PAUSE ll Flashes when the printer is in Pause mode unless the printer enters Setup mode and the down arrow becomes active FEED part of the On during normal printer operation indicating that the printer can FEED button feed a blank label S CANCEL part of OANGE On when canceling a label format is a valid option the CANCEL button amp 13290L 001 Rev A S4M User Guide 10 21 05 Printer Media Compartment Introduction Printer Media Compartment Figure 5 shows a simplified view of the media compartment of your printer Depending on installed options your printer may look slightly different Figure 5 Media Compartment Printhead assembly Ribbon supply spindle Ribbon take up spindle Media supply hanger Media supply guide Fanfold
26. or too dark Perform the FEED Self Test on page 100 Adjust the darkness or print speed settings as necessary Not enough blank space around the bar code Leave at least 1 8 in 3 2 mm between the bar code and other printed areas on the label and between the bar code and the edge of the label 13290L 001 Rev A S4M User Guide 10 21 05 Calibration Problems Troubleshooting 93 Calibration Problems Table 17 identifies problems with calibration the possible causes and the recommended solutions Table 17 Calibration Problems and Solutions Problem Loss of printing registration on labels Excessive vertical drift in top of form registration Recommended Solution Ensure that the media guides are properly positioned Set the printer for the correct media type non continuous or continuous See Set Media Type on page 62 Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 79 Auto Calibrate failed Ensure that media and ribbon are loaded correctly Ensure that the sensors are clean and properly positioned 10 21 05 S4M User Guide 13290L 001 Rev A Troubleshooting Communications Problems Communications Problems Table 18 identifies problems with communications the possible causes and the recommended solutions Problem A label format was sent to the printer but was not recognized Table 18 Commun
27. printer displays RBURHCED SETUP press ENTER The printer displays PASSWORD and the number BBG 2 Enter the four digit password for the password level displayed or for a higher level The left and right arrows change the selected digit position The up and down arrows change the value of the selected digit 3 After entering the password press ENTER If you entered a valid password additional parameters are displayed 13290L 001 Rev A SAM User Guide 10 21 05 Configuration 55 Password Protection of Parameters E Note When you enter a password at an ADWAHCEO SETUP prompt the first parameter that you see is determined in part by whether you pressed the right arrow or the left arrow to get to the ADWAHCED SETUP prompt f you used the right arrow the first parameter that you see is based on the password level that the printer prompted for see Table 8 Ifyou used the left arrow the first parameter that you see is based on which password you enter at the prompt regardless of which password level the printer prompted for see Table 9 Table 8 Right Arrow Used to Reach RD URHCED SETUP Prompt Advanced Password Setup Level Level First Parameter Seen Prompted Entered 1 1 2 3 or4 DHEKHESS top of level 1 2 2 3 or4 MEDIR TYFE top of level 2 3 3 or 4 FRIHT OUT top of level 3 4 4 LABEL LEVEL top of level 4 Table 9 Left Arrow Used to Reach ADWAHCED SETUP Prompt Advanced Passwor
28. that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text Tools Tells you what tools you need to complete a given task 13290L 001 Rev A SAM User Guide 10 21 05 About This Document Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described A table that contains the labels and descriptions follows the graphic Figure provides an example Figure 1 Sample Figure with Callouts POWER ALERT O MENU 1 CANCEL a e nt 1 FEED button A PA D V FEED ENTER 2 CANCEL button 10 21 05 S4M User Guide 13290L 001 Rev A 5 6 About This Document Document Conventions 13290L 001 Rev A S4M User Guide 10 21 05 Introduction This section shows the operational controls and location of major components used when loading media and ribbon Other features of the printer are discussed Contents External VieW ee ee eee eee eens 8 Conttol Pan l exo red oboe Sake Sh ER EERE GRE Sue ee dame Sa 9 Control Panel CD ER ERIT xe SaaS a ae He is 10 Control Panel Buttons 0 0000 eee 10 Control Panel Lights 02000 ooo 12 Printer Media Compart
29. 0 5 mm vertical drift is acceptable due to different tolerances of mechanical parts and printer modes Recommended Solution 1 Calibrate the printer 2 Adjust the label top position setting See Adjust Label Top Position on page 61 The printer is out of calibration Recalibrate the printer The platen roller is dirty See Clean the Printhead and Platen Roller on page 79 Vertical image or label drift The printer is using noncontinuous labels but is configured in continuous mode Configure the printer for non continuous and run calibration routine if necessary Incorrectly positioned media sensor Ensure the media sensor is properly positioned to read a single consistent interlabel gap Improperly calibrated media sensor See Calibrate Media and Ribbon Sensors on page 72 The platen roller is dirty Clean the platen roller See Clean the Printhead and Platen Roller on page 79 Improper printhead pressure settings toggles Adjust the printhead pressure to ensure proper functionality Improperly loaded ribbon or media Verify that the printer is loaded properly Incompatible media Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed Media must not exceed minimum specifications for mode of operation The bar code printed on a label does not scan The bar code is not within specifications because the print is too light
30. 20 Printer Setup Connect the Printer to a Power Source Power Cord Specifications A Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements refer to the following guidelines The overall cord length must be less than 9 8 ft 3 0 m The cord must be rated for at least 10 A 250 V The chassis ground earth must be connected to ensure safety and reduce electromagnetic interference The third wire in the power cord grounds the connection Figure 7 Figure 7 Power Cord Specifications TE N 1 AC power plug for your country This should bear the certification mark of at least one of the known international safety organizations Figure 8 2 3 conductor HAR cable or other cable approved for your country 3 IEC 320 connector This should bear the certification mark of at least one of the known international safety organizations Figure 8 4 Length lt 9 8 ft 3 m Rating 10 Amp 250 VAC Figure 8 International Safety Organization Certifications n04000 00 v d O O Sy o O Ez L l
31. 56 Select a Display Language 0 00 cee es 59 Control Panel LCD Display 00 00 ccc tees 60 Password Level 1 and 2 Parameters 00 000 e eee eee a 60 Password Level 3 Parameters 00 0c eee eee 65 5 ROUTING Maintenance cocacola RR RE 77 A theese ds tated beh beeen bed eee dae y 78 Cleaning Procedures 0 00 ccc eee eee 78 Clean the Exterior seven mese be kee he da tad dd onde bee ARA eee ed dus 78 Clean the Printhead and Platen Roller 2 0 00 eee eee eee 79 Clean the Media Compartment and Sensors llli liliis 81 Clean the Peel Off Assembly 0 0000 0 cece eee een eee 82 0 Troubleshooting sacs mms 85 Troubleshooting Checklists llle 86 LCD Error Messages ococooo rre 87 Memory Errors iii eat ERR eee fy eee Dap Be Fer EUR Rein 89 Print Quality Problems oooccoooccco res 90 Calibration Problems lisse n 93 Communications Problems llle 94 Miscellaneous Printer Problems 00 000 cette eae 95 Printer DiagnostleS si sssaaa ew ee eA bad eee eee A da eee eee Eae ede EQUES 97 Power On Self Test 0 0 0 0002 hr 97 CANCEL Self TeSt 5i sino 5460 cutee een x Rede ER be Paced ewes EA 98 PAUSE Self TeSt susce a Rx a a He eR Wa A ee ee 99 FEED Self Test esee ee a eed SOAS A ee UR 100 FEED and PAUSE Self Test 00 000 cece eee 103 Communications Diagnostics Test
32. 62 Configuration Control Panel LCD Display Table 10 Printer Parameters Password Levels 1 and 2 Page 3 of 5 Parameter MEDIA TYPE Explanation Set Media Type This parameter tells the printer whether you are using continuous media non continuous media or tag stock or non continuous black mark media see Types of Media on page 25 Selections GAP NOTCH Used for non continuous web media non continuous fanfold media and tag stock Use the SEHSUF SELECT setting that gives the best results When using the transmissive sensor with media that has holes or notches position the media so that the transmissive media sensor hole or notch If the holes or notches cannot be positioned this way for a particular type of media use the reflective sensor CONTINUOUS Used for media that does not have divisions between labels SENSOR SELECT should be set to DEFALILT or TRAHSMISSIVE e MARK Used for non continuous black mark media SEMHSOF SELECT should be set to DEFAULT or REFLECTIVE Default Value GAP NOTCH To modify this parameter Press the up or down arrow to scroll through the selections SENSOR SELECT Select the Media Sensor You may allow the printer to select a media sensor based on the media type or you may select a specific media sensor to be used if the sensor that was selected by the printer does not detect media correctly Selections DEFAULT The printer selects a sensor based on the setti
33. A Storage Device for APL D Selections NONE RAM 1 RAM 2 FLASH 1 FLASH 2 Default Value NONE To modify this parameter Press the up or down arrow to scroll through the selections MODULE E APL D mode only Set Module B Storage Device for APL D Selections NONE RAM 1 RAM 2 FLASH 1 FLASH 2 Default Value NONE To modify this parameter Press the up or down arrow to scroll through the selections RESOLUTION APL I mode only Set Printer Resolution for APL I Sets the dot size for backward compatibility with some older APL I printers Selections 5 MIL 10 MIL 15 MIL Default Value 5 MIL To modify this parameter Press the up or down arrow to scroll through the selections LEHGTH Set Maximum Label Length Maximum label length is used in conjunction with the calibration procedure The value of this setting is the maximum label length that is used during the media portion of the calibration process Only a few labels are required to set media sensors Always set the value that is at least 1 in 25 4 mm longer than the longest label to be used on the printer Selections AUTO 1 IMCH 25 4mm to z Z9 IHCH 991 mm Default Value AUTO To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow 13290L 001 Rev A S4M User Guide 10 21 05 Configuration 65 Control Panel LCD Display Password Level 3 Parameters Table 11
34. AFLI Sul SETUP APL I only AFLI HW SETUF APL I only APLI FET QUAL APL I only APLI FITCH APL I only To print labels 1 Press the up or down arrow to display label choices 2 Press ENTER to print the desired label PARALLEL COMM Set Parallel Communications Select the communications port that matches the one being used by the host computer Selections UNIDIRECTIONAL BIDIRECTIONAL Default Value UNIDIRECTIONAL To modify this parameter Press the up or down arrow to scroll through the selections 10 21 05 SAM User Guide 13290L 001 Rev A 66 Configuration Control Panel LCD Display Parameter PRIHT PAGE APL I mode only Table 11 Printer Parameters Level 3 Page 2 of 9 Explanation Print Stored APL I Page Up to 20 pages can be stored and printed Selections 0 through 19 Default Value 0 To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow FRIHT FORMAT APL I mode only Print Stored APL I Format Up to 100 formats can be stored and printed Selections 0 through 99 Default Value 0 To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow BAUD Set Baud The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the h
35. ARD MFG ID CARD PRODUCT ID MAC ADDRESS DRIVER INSTALLED OPERATING MODE ESSID 010 003 015 255 255 255 010 003 015 010 003 001 Mb s CURRENT TX RATE RECEIVE ANTENNA XMIT ANTENNA AUTH TYPE LEAP MODE ENCRYPTION MODE ENCRYPT INDEX POOR SIGNAL PREAMBLE ASSOCIATED FIRMWARE IN THIS PRINTER IS COPYRIGHTED 13290L 001 Rev A S4M User Guide 10 21 05 Configuration 59 Select a Display Language Select a Display Language The LAMGUAGE parameter is included in password level 3 and level 4 so you can easily reach the parameter to select a familiar language if you cannot read the one being displayed To change the language displayed complete these steps 1 On the control panel press MENU The printer enters Setup mode Press the left arrow If a password is set for level 3 or 4 the printer displays HUVAMCEO SETUP with the level number and the ENTER button is enabled If no passwords are set for level 3 or 4 the printer displays LAMGUAGE What does the printer display If the printer displays Then RDURHCED SETUP 1 a Press ENTER RDURHCED SETUP 2 The printer displays PASSWORD BGG RDURHCED SETUP b Use the left and right arrows to enter the password ADVANCED SETUP 4 for level 3 or 4 c Press ENTER The printer displays LAMELIAGE LANGUAGE Continue with the next step Displays in the last language selected Use the up and down arrows until you reach the lan
36. DELI E E TOO LIGHT d UE FM er nmE w36 suemvueer MA J amp CDOnDE 39 gt gt apes E us 8 xCODE 29 Ug m SLIGHTLY DARK LI TOO DARK MW CODE 39 LLLI 10 21 05 SAM User Guide 13290L 001 Rev A 102 Troubleshooting Printer Diagnostics Table 20 Judging Bar Code Quality Print Quality Description Too dark Labels that are too dark are fairly obvious They may be readable but not in spec The normal bar code bars increase in size The openings in small alphanumeric characters may fill in with ink Rotated bar code bars and spaces run together Slightly dark Slightly dark labels are not as obvious The normal bar code will be in spec Small character alpha numerics will be bold and could be slightly filled in The rotated bar code spaces are small when compared to the in spec code possibly making the code unreadable In spec The in spec bar code can only be confirmed by a verifier but it should exhibit some visible characteristics The normal bar code will have complete even bars and clear distinct spaces The rotated bar code will have complete even bars and clear distinct spaces Although it may not look as good as a slightly dark bar code the bar code will be in spec In both normal and rotated styles small alphanumeric characters look complete Slightly light Slightly light label
37. FILE Print Sensor Profile Use the sensor profile Figure 26 to troubleshoot registration problems that may occur if the media sensor detects preprinted areas on the media or if it experiences difficulty in determining web location To adjust the sensitivity of the media and or ribbon sensors use Calibrate Media and Ribbon Sensors on page 72 Note The ribbon portion of the label appears only for printers that have the Thermal Transfer option installed Figure 26 Sensor Profile RIBBON To select this parameter 1 Press ENTER to start this standard calibration procedure and print a media sensor profile 10 21 05 SAM User Guide 13290L 001 Rev A 72 Configuration Control Panel LCD Display Table 11 Printer Parameters Level 3 Page 8 of 9 Parameter HEDIRAZRIBBOH CALIBRATE Thermal Transfer only MEDIA CALIBRATE Direct Thermal only Explanation Calibrate Media and Ribbon Sensors Use this procedure to adjust the sensitivity of the printer s sensors In a printer that has the Thermal Transfer option installed both media and ribbon sensors are adjusted In a Direct Thermal printer no Thermal Transfer option installed only media sensors are adjusted and the LCD displays for ribbon do not appear in this procedure Important This procedure must be followed exactly as presented All of the steps must be performed even if only one of the sensors requires adjustment You may pre
38. Modify the values as follows Press the right arrow to move to the next digit position To increase the value press the up arrow To decrease the value press the down arrow 3 Press ENTER to accept the value shown 10 21 05 SAM User Guide 13290L 001 Rev A 70 Configuration Control Panel LCD Display Table 11 Printer Parameters Level 3 Page 6 of 9 Parameter Explanation LORD DEFAULTS Load Factory Defaults Sets all parameters back to factory defaults Important Use care when using this command All printer parameters are reset to factory values with this command If possible print a configuration label to have as a record of the printer s settings before loading defaults How to select this parameter 1 Press ENTER The printer asks ARE YOU SURE 2 To load factory defaults press ENTER to select YES To cancel press any other key IHIT FLASH MEM Initialize Flash Memory This parameter allows you to erase the printer s Flash memory Important The internal Flash memory is entirely erased with this command To select this parameter 1 Press ENTER to select YES The printer asks ARE YOU SURE 2 To initialize Flash memory press ENTER To cancel press any other key FIBB H Set Ribbon Use Note This parameter appears only for printers that have the y Thermal Transfer option installed The printer can automatically detect if you are using ribbon However you may use this parameter to t
39. OSE BACKFEED LABEL TOP LEFT POSITION REPRINT MODE LABEL LEVEL PAPER OUT RIBBON OUT LCD ADJUST MODES ENABLED MODES DISABLED 832 8 MM_FULL RESOLUTION V50 13 12 FIRMWARE Nee Descanso HARDWARE ID NS CONF IGURAT ION NR A E RAM l ee ONBOARD FLASH NE a coins taae FORMAT CONVERT Some IDLE DISPLAY ee eS ke NONRESET CNTR RESET CNTR PH N RESET CNTR2 NONRESET CNTR LAIA RESET CNTRi RESET CNTR2 FIRMWARE IN THIS PRINTER IS COPYRIGHTED 10 21 05 SAM User Guide 13290L 001 Rev A 58 Configuration Printing Configuration Labels To print a Then Network configuration label Scroll to LIST HETWORE Press ENTER A network configuration label prints Figure 25 An asterisk designates whether the wired or wireless print server is active If no wireless print server is installed the wireless portion of the label does not print Figure 25 Network Configuration Label Network Configuration Zebra Technologies PRINTER MODEL XXXdpi USER DEFINED TEXT WIRED PS CHECK LOAD LAN FROM IP PROTOCOL IP_ADDRESS SUBNET MASK DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE RRP INTERVAL BASE RAW PORT 000 000 000 000 000 000 000 000 000 000 000 000 IP PROTOCOL IP ADDRESS SUBNET MASK DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE ARP INTERVAL BASE RAW PORT CARD INSERTED C
40. S A T 1 847 793 2600 Toll free 1 800 423 0422 F 1 847 913 8766 Regional Headquarters Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK T 44 0 1494 472872 F 44 0 1494 450103 Asia Pacific Regional Headquarters Zebra Technologies Asia Pacific LLC 16 New Industrial Road 05 03 Hudson TechnoCentre Singapore 536204 T 65 6858 0722 F 65 6885 0838 Technical Support T 1 847 913 2259 F 1 847 913 2578 Hardware hwtsamerica zebra com Software swtsamerica zebra com Europe Africa Middle East and India Technical Support T 44 0 1494 768298 F 44 0 1494 768210 Germany Tsgermany zebra com France Tsfrance zebra com Spain Portugal Tsspain zebra com All other areas Tseurope zebra com Technical Support T 65 6858 0722 F 65 6885 0838 E tsasiapacific zebra com About This Document Contacts Customer Service Dept For printers parts media and ribbon please call your distributor or contact us T 1 866 230 9494 E VHCustServ zebra com Internal Sales Dept For printers parts media and ribbon please call your distributor or contact us T 44 0 1494 768316 F 44 0 1494 768244 E mseurope zebra com Customer Service For printers parts media and ribbon please call your distributor or contact us T 65 6858 0722 F 65 6885 0837 S4M User Gui
41. User Guide 10 21 05 Troubleshooting This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Contents Troubleshooting Checklists 2 86 LCD Error Messages 87 Memory Errorsis faa tada adda a PRO a o daa Ree adn Besse Ae Re BUR RR DER 89 Print Quality Problems 2 0 0000 cece 90 Calibration Problems liillselsselleel eee eee 93 Communications Problems 2000 oo 94 Miscellaneous Printer Problems 0 0 e cece eee eee 95 Printer DiaQnOSuCs cc43 escceag8 gu keit mus pe Ea OS Raa SRR Sead abe eee 97 Power On Self Test 00200 e cece eee eee eee 97 CANCEL Self Test i nm tS p ote ok at a aa ela n aC BE aes 98 PAUSE Self Tesi ins ous ns one dota kee Ra 99 FEED Self TeSt 2c ains aa RR bn Eq 100 FEED and PAUSE Self Test 020000 ccc lees 103 Communications Diagnostics Test 000 000 e eee tees 103 10 21 05 S4M User Guide 13290L 001 Rev A 86 Troubleshooting Troubleshooting Checklists Troubleshooting Checklists If an error condition exists with the printer review this checklist a a Is there an error message on the LCD If yes see LCD Error Messages on page 87 Are noncontinuous labels being treated as continuous labels If yes see Calibrate Media and Ribbon Sensors on page 72 Is the CHECK RIBBON light on when ribbon is loaded properly or are nonconti
42. a supply hanger 13 Label liner 7 To load media in Peel Off mode complete these steps 1 Set the printer to Peel Off mode See Select the Label Removal Method on page 63 for instructions 2 Insert the media in the printer See Inserting Media into the Printer on page 31 for instructions 13290L 001 Rev A S4M User Guide 10 21 05 Operations 37 Load Media in Peel Off Mode 3 Press the printhead release latch to open the printhead assembly 4 Lift the printhead until it latches open 5 Slide out the media guide 10 21 05 S4M User Guide 13290L 001 Rev A 38 Operations Load Media in Peel Off Mode 6 Feed the media under the dancer assembly through the slot in the transmissive sensor and under the ribbon sensor Push the media to the back of the transmissive sensor 3 2 1 1 Dancer assembly Transmissive sensor 3 Ribbon sensor 7 Push down the peel off mechanism release lever to open the peel assembly 9 Remove the exposed labels so that only the liner remains 13290L 001 Rev A S4M User Guide 10 21 05 Operations 39 Load Media in Peel Off Mode 10 Feed the liner over the tear off peel off bar and behind the peel assembly Make sure that the end of the liner falls outside of the printer 1 Tear off peel off bar 2 Peel assembly 11 Slide in the media guide until it just touches
43. abels print at the printer s slowest speed While the printer is paused pressing CANCEL again alters the self test a third time Each time PAUSE is pressed 50 labels print at 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a fourth time Each time PAUSE is pressed 15 labels print at the printer s maximum speed To exit this self test at any time press and hold CANCEL 10 21 05 SAM User Guide 13290L 001 Rev A 100 Troubleshooting Printer Diagnostics FEED Self Test Different types of media may require different darkness settings This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications During the FEED self test labels are printed at different darkness settings at two different print speeds The relative darkness and the print speed are printed on each label The bar codes on these labels may be ANSI graded to check print quality During this test one set of labels is printed at 2 ips and another set is printed at 6 ips The darkness value starts at three settings lower than the printer s current darkness value relative darkness of 3 and increase until the darkness is three settings higher than the current darkness value relative darkness of 3 To perform a FEED self test complete these steps 1 Print a configuration label to show the printer s current settings
44. abrasion Clean the printhead frequently and use well lubricated thermal transfer ribbons with backings optimized to reduce friction Minimize printhead pressure and burn temperature settings by optimizing the balance between the two Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material For best results clean the printhead after changing every roll of ribbon Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead Note The printer can remain on while you are cleaning the printhead In this way all label formats images and all temporary parameter settings stored in the printer s internal memory are saved In addition keep the peel engaged while cleaning the platen roller media must be unloaded to do this to reduce the risk of bending the tear off peel off bar Figure 27 Cleaning the Printhead and Platen Roller 1 Printhead assembly 2 Platen roller Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads 10 21 05 SAM User Guide 13290L 001 Rev A 80 Routine Maintenance Cleaning Procedures A Caution The printhead may be hot and could cause severe burns Allow the printhead to cool To clean the printhead and platen roller complete these steps 1 Open the printhead a
45. as you exit Setup mode to save the language setting Selections English EMGLISH Spanish ESPANOL French FRANCAIS German Deutsch Italian ITALIANO Norwegian HORSE Portuguese PORTLIGLIES Swedish SLIEHSEA Danish DRHSE Spanish2 ESPRH L 2 Dutch HEDERLANOS Finnish SUOMI and Japanese Default Value ENGLISH To modify this parameter Press the up or down arrow to scroll through the selections 10 21 05 S4M User Guide 13290L 001 Rev A 74 Configuration Control Panel LCD Display ZebraNet Wired and Wireless Print Server LCD Displays The menu options shown in Table 12 display only if you have the ZebraNet PrintServer II or 10 100 PrintServer or Wireless Print Server installed and are operating in ZPL or EPL mode These parameters are considered part of Level 3 Table 12 Print Server LCD Displays Page 1 of 2 Parameter Explanation DETAIN IP ADDRESS Obtain an IP Address Selects the method by which an IP address will be assigned to the printer Selections AUTO SELECT dynamic PERMANENT user specified Default Value AUTO SELECT To modify this parameter Press the up or down arrow to scroll through the selections CHANGE IP ADDRESS Change the Printer s IP Address This parameter can be modified only when FERMAHEHT is selected for OBTAIN IP ADDRESS Selections 0 to 255 for each field Default Value 0 0 0 0 EY Note Leading zeroes are not shown in the address If an IP addr
46. ase the darkness If the printing is too dark or if there is spreading or bleeding of printed areas decrease the darkness Darkness settings also may be changed by the driver or software settings The FEED Self Test on page 100 can be used to determine the best darkness setting Because the darkness setting takes effect immediately you can see the results on labels that are currently printing Range ZPL APL D APL I 0 0 to 30 0 Default Value ZPL APL D APL I 10 0 Range EPL 7 Default Value EPL 0 to 15 To modify this parameter Press the up arrow to increase value Press the down arrow to decrease value 13290L 001 Rev A SAM User Guide 10 21 05 Configuration 61 Control Panel LCD Display Table 10 Printer Parameters Password Levels 1 and 2 Page 2 of 5 Parameter TEAR OFF Explanation Adjust Tear Off Position This parameter establishes the position of the labels over the tear off peel off bar after printing Each press of a button adjusts the tear off position by one dot row 3 Note The printer applies and saves the tear off setting immediately Exiting Setup mode without saving changes does not restore the previous value Range ZPL EPL APL I 120 to 120 Default Value ZPL EPL APL D 0 Range APL D 001 to 9991 inches 0m to 2537m metric Default Value APL D 1281 c Note The APL D default value does not position the label over the tear off peel off bar Thi
47. bility resulting therefrom Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 13290L 001 Rev A S4M User Guide 10 21 05 Glossary alphanumeric Indicating letters numerals and characters such as punctuation marks backfeed When the printer pulls the media and ribbon if used backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead Backfeed occurs when operating the printer in Tear Off and Applicator modes bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths Many different code schemes exist such as the universal product code UPC or Code 39 black mark A registration mark found on the underside of the print media that acts as a start of label indication for the printer
48. cks up Main logic board failure Call a service technician while running the Power On Self Test 13290L 001 Rev A SAM User Guide 10 21 05 Troubleshooting Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer The most commonly used are the Power On and the CANCEL self tests Important Use full width media when performing self tests If your media is not wide enough the test labels may print on the platen roller Each self test is enabled by pressing a specific control panel key or combination of keys while turning the power On I Keep the key s pressed until the first indicator light turns off The selected self test automatically starts at the end of the Power On Self Test Note When performing these self tests do not send data to the printer from the host If your media is shorter than the label to be printed the test label continues on the next label Whencanceling a self test prior to its actual completion always reset the printer by turning the printer power Off O and then On I Power On Self Test A Power On Self Test POST is performed each time the printer is turned On I During this test the control panel lights LEDs turn on and off to ensure proper operation At the en
49. ction of Parameters The printer has four levels of passwords When you enter Setup mode on the control panel only those parameters that are not password protected are displayed To see more parameters you must enter an appropriate password at the AOLIAMCEO SETUP prompt After you enter a password correctly you do not have to enter it again until you leave and reenter Setup mode When you are prompted for a password enter the password for the level displayed or for a higher level Entering a higher level password will unprotect the parameters for that level and for all levels below it for example unprotecting level 4 parameters also unprotects levels 1 2 and 3 The password levels and default passwords are shown in Table 7 To change the password for any level use the KP ZPL II command For more information see KP Define Password on page 112 Table 7 Password Levels and Defaults Password Features Controlled Default Password Level 4 All features including sensor adjustments For advanced use only See the and other sensitive parameters Maintenance Manual or contact technical support 3 Installation and reconfiguration The printer 1234 web page interface also uses this password 2 Label configuration operations media type 0000 unprotected label removal method label length 1 Darkness Tear Off position label top 0000 unprotected To enter a password when prompted complete these steps 1 When the
50. d Setup Level Level First Parameter Seen Prompted Entered 1 1 LABEL TOF ZPL EPL APL D bottom of level 1 Y FORMS ADJUST APL I bottom of level 1 1 2 2 LEHGTH bottom of level 2 1 2 3 3 LANGUAGE bottom of level 3 1 2 3 or 4 4 LANGUAGE bottom of level 4 LAMELIAGE parameter appears in both level 3 and 4 10 21 05 S4M User Guide 13290L 001 Rev A 56 Configuration Printing Configuration Labels Printing Configuration Labels After you load the media and ribbon if necessary print a printer configuration label and a network configuration label as records of your printer s current settings Keep the labels to use when troubleshooting printing problems The options to print these labels are located in password level 3 A configuration label lists the printer settings that are stored in configuration memory A network configuration label lists the print server settings For the correct settings print a network configuration label after the printer connects to the network Setup mode and resume printing Note If the printer is paused when you enter Setup mode these labels will print after you exit To print a printer configuration label or a network configuration label complete these steps 1 On the control panel press MENU The printer enters Setup mode and displays DHREHESS 2 Press the left arrow Ifa password is set for any levels the printer displays ADWAMCEO SETUP with the level n
51. d FEED and PAUSE while turning the power On I 3 Hold FEED and PAUSE until the first control panel light turns off The printer configuration is temporarily reset to the factory default values No labels print at the end of this test Communications Diagnostics Test Do not perform the following test until all configuration and calibration parameters have been set For configuration information see Control Panel LCD Display on page 60 This test is controlled from the control panel LCD display See Hex Dump on page 69 Figure 33 shows a typical printout from this test Turn the printer power Off O and then back On I to exit this self test and return to normal operation Note This test label prints upside down Figure 33 Communications Diagnostics Test Label FS FO394 25 AA 5E 46 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCOOO00 4E 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 30 2 9 Ce eu eu e AE SS 29 39 39 39 2D 39 39 39 39 SE 46 53 0D BA FOO 50 AAN 18 5E 46 4F 30 2C 35 30 5E 41 41 4E 2C 31 38 2C 10 FDCENTER STA 31 380 5E 46 44 43 45 4E 54 45 52 20 53 54 41 10 21 05 SAM User Guide 13290L 001 Rev A 104 Troubleshooting Printer Diagnostics 13290L 001 Rev A S4M User Guide 10 21 05 7 Specifications This section provides the features of and specifications for the printer Contents General SpecificatiONS ooooocooocoooo ro 106 Age
52. d of this self test only the POWER LED remains lit When the Power On Self Test is complete the media is advanced to the proper position To initiate the Power On Self Test complete these steps 1 Turn On P the printer using the power switch located to the side of the control panel The POWER LED illuminates The other control panel LEDs and the LCD monitor the progress and indicate the results of the individual tests All messages during the POST display in English however if the test fails the resulting messages cycle through the international languages as well 10 21 05 SAM User Guide 13290L 001 Rev A 97 98 Troubleshooting Printer Diagnostics CANCEL Self Test The CANCEL self test prints a configuration label Figure 29 To perform the CANCEL Self Test complete these steps 1 Turn Off O the printer 2 Press and hold CANCEL while turning the printer On I Hold CANCEL until the first control panel light turns off A printer configuration label prints Figure 29 Figure 29 Configuration Label PRINTER CONFIGURATION Zebra Technologies ZTC S4M 200dpi ZPL DARKNESS PRINT SPEED H EN LABEL LENGTH AUTO MAXIMUM LENGTH GAP NOTCH MEDIA TYPE NOT CONNECTE USB COMM i PARALLEL COMM SERIAL COMM AUD HOST HANDSHAKE PROTOCOL NETWORK ID HEXDUMP CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER YP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION REPRINT MODE LABEL
53. de 13290L 001 Rev A 3 4 About This Document Document Conventions Document Conventions gt gt gt gt o amp x The following conventions are used throughout this document to convey certain information Alternate Color online only Cross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue text to jump directly to its location LCD Display Examples Text from a printer s Liquid Crystal Display LCD appears in Bubbledot ICG font Command Line Examples Command line examples appear in Courier New font For example type ZToo1s to get to the Post Install scripts in the bin directory Files and Directories File names and directories appear in Courier New font For example the Zebra lt version number gt tar file andthe root directory Icons Used Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution No icon Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information
54. e media supply hanger Push the roll as far back as it will go 1 Flip down the media supply guide 3 Flip up the media supply guide and then slide it in until it touches but does not restrict the edge of the roll 4 Continue with the media loading procedure for the desired print mode 10 21 05 SAM User Guide 13290L 001 Rev A 32 Operations Media Loading Overview Fanfold Media To insert fanfold media complete these steps 4 2 Thread the fanfold media through the fanfold media slot on the rear of the printer 1 Flip down the media supply guide 3 Drape the media over the media supply hanger lt 4 Flip up the media supply guide and then slide it in until it touches but does not restrict the edge of the media do 5 Continue with the media loading procedure for the desired print mode 13290L 001 Rev A S4M User Guide 10 21 05 Operations 33 Load Media in Tear Off Mode Load Media in Tear Off Mode Tear Off is the default mode Figure 17 shows roll and fanfold media loaded in Tear Off mode Figure 17 Tear Off Mode Roll Media Fanfold Media 1 Printhead assembly 5 Dancer 2 Transmissive sensor 6 Media guide 3 Media supply guide 7 Printhead release latch 4 Media supply hanger 8 Printed label To load media in Tear Off Mode complete these steps 1 Set the printer to Tear Off mode See Select the Label Removal Method on page 63 for instruct
55. ell the printer the method of printing that you wish to use each time direct thermal no ribbon or thermal transfer using ribbon Selections AUTO the printer detects if ribbon is present NO direct thermal mode no ribbon YES thermal transfer mode with ribbon Default Value AUTO To modify this parameter Press the up or down arrow to scroll through the selections 13290L 001 Rev A SAM User Guide 10 21 05 Parameter 2PL OVERRIDE ZPL mode only Configuration 71 Control Panel LCD Display Table 11 Printer Parameters Level 3 Page 7 of 9 Explanation Override Certain ZPL Commands Prevents the printer from accepting the following ZPL commands MM media mode MT media type direct thermal or thermal transfer MN media non continuous or continuous Selections NO allows the printer to accept the listed ZPL commands YES tells the printer to ignore the listed ZPL commands Default Value NO To modify this parameter Press the up or down arrow to scroll through the selections EPL OVERRIDE EPL mode only Override Certain EPL Commands Prevents the printer from accepting certain EPL commands Selections DISABLED allows the printer to accept the listed EPL commands e ENABLED tells the printer to ignore the listed EPL commands Default Value DISABLED To modify this parameter Press the up or down arrow to scroll through the selections SEMSOR PRO
56. em continues check the label format 13290L 001 Rev A S4M User Guide 10 21 05 Miscellaneous Printer Problems Troubleshooting Miscellaneous Printer Problems 95 Table 19 identifies miscellaneous problems with the printer the possible causes and the recommended solutions Problem The LCD displays a language that I cannot read Table 19 Miscellaneous Printer Problems Possible Cause The language parameter was changed through the control panel or a firmware command Recommended Solution Perform the procedure in Select a Display Language on page 59 Broken or melted ribbon Darkness setting too high 1 Reduce the darkness setting 2 Clean the printhead thoroughly Ribbon tension dancer s oscillate Ribbon core is not standard size and is slipping on the spindle Replace ribbon with one that has a standard core Size erratically The LCD is missing The LCD may need replacing Call a service technician characters or parts of characters Changes in Parameters are set incorrectly 1 Set parameters and save permanently parameter settings did not take effect 2 Turn the printer power Off O and then On I A command turned off the ability to change the parameter Refer to the Programming Guide for the printer language being used or call a service technician A command changed the parameter back to the previous setting Refer to the Programming Guide
57. ent generates uses and can radiate radio frequency energy and if not installed and used in accordance with the product manuals may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception the user is encouraged to do one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 10 21 05 SAM User Guide 13290L 001 Rev A 114 Proprietary Statement Consult the dealer or an experienced radio TV technician for help The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user s authority to operate the equipment To ensure compliance this printer must be used with Shielded Communication Cables Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims lia
58. ermines the method s by which the print server wired or wireless receives the IP address from the server This parameter can be modified only when AUTO SELECT is selected for OBTAIM IP ADDRESS Selections ALL GLEANING ONLY RARP BOOTP DHCP DHCP AND BOOT Default Value ALL To modify this parameter Press the up or down arrow to scroll through the selections 10 21 05 S4M User Guide 13290L 001 Rev A 76 Configuration Control Panel LCD Display Notes 13290L 001 Rev A S4M User Guide 10 21 05 Routine Maintenance This section provides routine cleaning and maintenance procedures Contents Ule 300 Sincere cess cena Si ii iz dee 78 Cleaning Procedures 78 Clean the Exterior 0 0 cee teen eee 78 Clean the Printhead and Platen Roller 00000 00 ec eee eee eeeee 79 Clean the Media Compartment and Sensors 202002eeeeeeeeee 81 Clean the Peel Off Assembly 00000 cece eee eee eee ee 82 10 21 05 S4M User Guide 13290L 001 Rev A 78 Routine Maintenance Lubrication Lubrication No lubrication is needed for this printer Caution Some commercially available lubricants will damage the finish and the mechanical parts if used on this printer Cleaning Procedures Important Zebra is not responsible for damage caused by the use of cleaning fluids on this printer Specific cleaning procedures are provided on the follo
59. ess contains more digits than can be displayed at one time use the left or right arrows to scroll through the digits To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow CHANGE SLUBHET Change the Subnet This parameter can be modified only when FERMAHEHT is selected for DBTHIH IP ADDRESS Selections 0 to 255 for each field Default Value 0 0 0 0 Note Leading zeroes are not shown in the address If an IP address contains more digits than can be displayed at one time use the left or right arrows to scroll through the digits To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow 13290L 001 Rev A S4M User Guide 10 21 05 Configuration 75 Control Panel LCD Display Table 12 Print Server LCD Displays Page 2 of 2 Parameter CHANGE GATEWAY Explanation Change the Gateway This parameter can be modified only when PERMANENT is selected for DOBTHIH IP ADDRESS Selections 0 to 255 for each field Default Value 0 0 0 0 Note Leading zeroes are not shown in the address If an IP address contains more digits than can be displayed at one time use the left or right arrows to scroll through the digits To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow CHANGE 1P PROTOCOL Change the IP Protocol Det
60. est print darkness setting sometimes called burn temperature or head temperature and the lowest printhead pressure necessary to produce good print quality In the thermal transfer printing method use ribbon that is as wide or wider than the media to protect the printhead from the rough media surface registration Alignment of printing with respect to the top of a label or tag ribbon A band of material consisting of a base film coated with wax or resin ink The inked side of the material is pressed by the printhead against the media The ribbon transfers ink onto the media when heated by the small elements within the printhead Zebra ribbons have a coating on the back that protects the printhead from wear ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper printhead pressure This wrinkle can cause voids in the print and or the used ribbon to rewind unevenly This condition should be corrected by performing adjustment procedures roll media Media that comes supplied rolled onto a core usually cardboard Contrast this with fanfold media supplies A general term for media and ribbon 10 21 05 Rev A 118 Glossary symbology The term generally used when referring to a bar code tag A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something Tags are usually made of cardboard or other durable material tear off A mode of operation in wh
61. ev A 112 ZPL Il Commands AKP KP Define Password Description The KP command is used to define the password that must be entered to access the control panel switches and LCD Setup mode For more information about the password structure in this printer see Password Protection of Parameters on page 54 Format KPa b This table identifies the parameters for this format Parameters Details a mandatory four digit A password of 0000 for any level disables password checking for that level and password all levels below it The printer web pages assume the Level 3 password Accepted Values Any four digit number from 0000 to 9999 Default Value Level4 9999 Level 3 1234 Level 2 0000 Level 1 0000 b password level Accepted Values 1 2 3 4 Default Value 3 Example This example shows how to set a password of 5678 for level 3 XA KP5678 3 XZ Password Protect All Parameters To password protect all parameters send the KP ZPL II command with a password for each level Disable Passwords To disable the password protection feature for a particular level and those below it set the password to 0000 using the KP ZPL II command To reenable the password protection feature send the ZPL II command with any non zero number for a password Return to Default Passwords If you forget your passwords the printer can be returned to the default factory settings which makes the default pass
62. for the printer language being used or call a service technician If the problem continues there may be a problem with the main logic board Call a service technician The printer fails to calibrate or detect the top of the label The printer was not calibrated for the label being used Perform the calibration procedure in Calibrate Media and Ribbon Sensors on page 72 The printer is configured for continuous media Set the media type to noncontinuous media See Set Media Type on page 62 The driver or software configuration is not set correctly Driver or software settings produce commands that can overwrite the printer configuration Check the driver or software media related setting Non continuous labels are being treated as continuous labels The printer is configured for continuous media Set the media type to noncontinuous media See Set Media Type on page 62 The printer was not calibrated for the media being used Perform the calibration procedure in Calibrate Media and Ribbon Sensors on page 72 10 21 05 S4M User Guide 13290L 001 Rev A 96 Troubleshooting Miscellaneous Printer Problems Table 19 Miscellaneous Printer Problems Continued Problem Possible Cause Recommended Solution All lights are on but Internal electronic or firmware Call a service technician nothing displays on failure the LCD and the printer locks up The printerlo
63. guage of your choice Press MENU The printer prompts you to accept changes Press ENTER to accept the language that you selected 10 21 05 S4M User Guide 13290L 001 Rev A 60 Configuration Control Panel LCD Display Control Panel LCD Display Use the LCD display on the control panel to adjust printer settings Password Level 1 and 2 Parameters Table 10 shows parameters in the order in which they appear when you press the right arrow after entering Setup mode Throughout this process press the right arrow to continue to the next parameter or the left arrow to return to the previous parameter in the cycle Table 10 Printer Parameters Password Levels 1 and 2 Page 1 of 5 Parameter DRREEHESS ZPL APL D and APL I modes DEHSIT EPL mode only Explanation Adjust Print Darkness The best darkness setting depends on a variety of factors including ribbon type labels and the condition of the printhead You may adjust the darkness for consistent high quality printing Important Set the darkness to the lowest setting that provides Ed good print quality If the darkness is set too high the ink may smear the ribbon may burn through or the printhead may wear prematurely Note The printer applies and saves the darkness setting immediately Exiting Setup mode without saving changes does not restore the previous value If printing is too light or if there are voids in the printed areas incre
64. he spindle end cap until it extends and clicks in place as shown in Figure 20 To place the ribbon supply spindle in the low tension position firmly push in the end cap until it retracts and clicks in place as shown in Figure 20 Figure 20 Ribbon Spindle Normal and Low Tension CECEIY Cl 1 Normal Position Spindle End Cap Extended 2 Low Tension Position Spindle End Cap Retracted 2 Press the printhead release latch to open the printhead assembly Lift the printhead until it latches open 3 Orient the ribbon with the loose end unrolling clockwise 13290L 001 Rev A S4M User Guide 10 21 05 Operations 43 Load Ribbon 4 Place the ribbon roll onto the ribbon supply spindle 1 and push it all the way back 5 Pull the end of the ribbon under the printhead assembly 2 and out the front of the printer 6 Close the printhead assembly 10 21 05 S4M User Guide 13290L 001 Rev A 44 Operations Load Ribbon 7 Wind the ribbon clockwise onto the ribbon take up spindle 3 Remove the Ribbon To remove used ribbon complete these steps 1 If the ribbon has not run out cut or break it before the ribbon take up spindle Caution Do not cut the ribbon directly on the ribbon take up spindle Doing so may damage the spindle 13290L 001 Rev A S4M User Guide 10 21 05 Operations 45 Load Ribbon 2 Squeeze the ribbon against the ribbon take up spindle tension blades
65. ically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear Table 4 Types of Media How It Looks EL Description Roll media is wound on a core that can be 1 in to 3 in 25 to 76 mm in diameter Labels have adhesive backing that sticks them to a liner and they are separated by gaps holes notches or black marks Tags are separated by perforations Figure 13 Non Continuous Web Media 1 ZEN JU N N Figure 14 Black Mark Media Iiko Figure 15 Tag Stock 10 21 05 SAM User Guide 13290L 001 Rev A 26 Printer Setup Types of Media Table 4 Types of Media Continued Media Type How It Looks Description Non Continuous Fanfold media is folded in a zigzag pattern Fanfold Fanfold Media ra media can the same label divisions as non continuous roll media The divisions would fall on or near the folds Continuous Continuous media is wound on a core and is without Roll Media gaps holes notches or black marks This allows the image to be printed anywhere on the label With continuous media use the transmissive sensor so the printer can detect when the media runs out 13290L 001 Rev A S4M User Guide 10 21 05 Print Engine Setup 27 Ribbon Overview Ribbon Overview y 7 Note This section applies only to printers that have the Thermal Transfer option installed Ribbon is a thin film that
66. ications Problems Possible Cause The communication parameters are incorrect Recommended Solution Check the printer driver or software communications settings if applicable Make sure you are using the correct communication cable See Data Cable Requirements on page 24 for the requirements If a driver is used check the driver communication settings for your connection A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label The serial communication settings are incorrect Ensure that the flow control settings match Check the communication cable length See Data Cable Requirements on page 24 for requirements Check the printer driver or software communications settings if applicable A label format was sent to the printer but was not recognized No printing occurs The prefix and delimiter characters set in the printer do not match the ones in the label format Verify the prefix and delimiter characters See Set Command Character on page 68 and Set Delimiter Character on page 68 for the requirements Incorrect data is being sent to the printer Ensure that the label format being used matches the operating language of the printer See Printer Language Modes on page 14 Check the communication settings on the computer Ensure that they match the printer settings If the probl
67. ich the user tears the label or tag stock away from the remaining media by hand thermal transfer A printing method in which the printhead presses an ink or resin coated ribbon against the media H eating the printhead elements causes the ink or resin to transfer onto the media By selectively heating the printhead elements as the media and ribbon move past an image is printed onto the media Contrast this with direct thermal void A space on which printing should have occurred but did not due to an error condition such as wrinkled ribbon or faulty print elements A void can cause a printed bar code symbol to be read incorrectly or not at all 13290L 001 Rev A S4M User Guide 10 21 05 A active control panel buttons 10 adhesive test for ribbon coating 28 adjustments label left side 61 label top 61 print speed 63 print width 63 printhead pressure 49 reflective sensor 47 tear off position 61 agency approvals 107 ALERT light 12 APL D set Module A storage device 64 set Module B storage device 64 setting compatibility mode 63 setting control codes 64 APL I adjust label left position 61 print settings 65 print stored format 66 print stored page 66 response format 67 set printer resolution 64 status response 67 arrow button functions 11 auto calibration 46 Index B bar code list 65 baud rate 66 before you begin setup 16 black mark media described 25 specifying 62 C cable require
68. iguration This section discusses printer configuration settings and instructs you how to view or change printer parameters through the control panel Contents Setup Mod siii a E Ed E RE md en 52 Enter Setup Mode o 52 Leave Setup Mode 020 cece eee eee 52 Password Protection of Parameters 0000s 54 Printing Configuration Labels 0000 0c eee eee eee eee 56 Control Panel LCD Display 0 000 c cece eh 60 Password Level 1 and 2 Parameters 0 0 0 0 000 ccc eee eee 60 Password Level 3 Parameters 0 0 0 0 00 ccc ce eee eens 65 10 21 05 S4M User Guide 13290L 001 Rev A 52 Configuration Setup Mode Setup Mode After you have installed the media and ribbon and the Power On Self Test POST is complete the control panel displays FEIMTER READY You may now set printer parameters for your application using the control panel LCD and the buttons directly below it If it becomes necessary to restore the initial printer defaults see FEED and PAUSE Self Test on page 103 Important Certain printing conditions may require that you adjust some printing parameters such as print speed or darkness These conditions include but are not limited to printing at high speeds peeling the media the use of extremely thin small synthetic or coated labels Because these and other factors affect print quality run tests to determine the best combination of p
69. ion about which printer functions are not working that is used for troubleshooting printer problems die cut media A type of label stock that has individual labels stuck to a media liner The labels may be either lined up against each other or separated by a small distance Typically the material surrounding the labels has been removed See non continuous media direct thermal A printing method in which the printhead presses directly against the media Heating the printhead elements causes a discoloration of the heat sensitive coating on the media By selectively heating the printhead elements as the media moves past an image is printed onto the media No ribbon is used with this printing method Contrast this with thermal transfer direct thermal media Media that is coated with a substance that reacts to the application of direct heat from the printhead to produce an image dynamic RAM The memory devices used to store the label formats in electronic form while they are being printed The amount of DRAM memory available in the printer determines the maximum size and number of label formats that can be printed This is volatile memory that loses the stored information when power is turned off fanfold media Media that comes folded in a rectangular stack Contrast this with roll media firmware This is the term used to specify the printer s operating program This program is downloaded to the printer from a host computer and stored in FLASH me
70. ions 2 Insert the media in the printer See nserting Media into the Printer on page 31 for instructions 10 21 05 S4M User Guide 13290L 001 Rev A 34 Operations Load Media in Tear Off Mode 3 Press the printhead release latch to open the printhead assembly Lift the printhead until it latches open 4 Slide out the media guide 5 Feed the media under the dancer assembly 1 through the slot in the transmissive sensor 2 and under the ribbon sensor 3 Push the media to the back of the transmissive sensor guia ii lA MM 13290L 001 Rev A SAM User Guide 10 21 05 Operations 35 Load Media in Tear Off Mode 6 Slide in the media guide until it just touches the edge of the media A 8 If the printer is paused the PAUSE light is blinking press PAUSE to enable printing 10 21 05 S4M User Guide 13290L 001 Rev A 36 Operations Load Media in Peel Off Mode Load Media in Peel Off Mode This section applies only if the Peel Off option is installed Figure 18 Figure 18 Peel Off Mode Liner take up spindle 1 Peel lever 8 Dancer 2 Tear off peel off bar 9 Media guide 3 Printhead assembly 10 Printhead release latch 4 Transmissive sensor 11 Peel assembly 5 Media supply guide 12 Label 6 Medi
71. is coated on one side with wax resin or wax resin which is transferred to the media during the thermal transfer process The media determines whether you need to use ribbon and how wide the ribbon must be When ribbon is used it must be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When to Use Ribbon Thermal transfer media requires ribbon for printing while direct thermal media does not To determine if ribbon must be used with a particular media perform a media scratch test To perform a label scratch test complete these steps 1 Scratch the print surface of the media rapidly with your fingernail 2 Did a black mark appear on the media If a black mark Then the media is Does not appear on the media Thermal transfer A ribbon is required Appears on the media Direct thermal No ribbon is required Coated Side of Ribbon Ribbon can be wound with the coated side on the inside or outside Figure 16 This printer can only use ribbon that is coated on the outside If you are unsure which side of a particular roll of ribbon is coated perform an adhesive test or a ribbon scratch test to determine which side is coated Figure 16 Ribbon Coated on Outside or Inside 0 Outside Inside 40 10 21 05 SAM User Guide 13290L 001 Rev A 28 Print Engine Setup Ribbon Overview Adhesive Test
72. lable to connect your printer to a data source Both wired and wireless options are available With the ZebraNet Wireless Print Server board installed a wireless PCMCIA card can be used to communicate with a network For more information on this option see the ZebraNet Wireless Print Server User Guide ZebraNet 10 100 Print Server 10 100 PS For more information on 10 100 PS see the ZebraNet 10 100 Print Server User and Reference Guide Data Cable Requirements Data cables must be fully shielded and fitted with metal or metallized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits Note Zebra printers comply with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded 6 5 ft 2 m data cables Use of unshielded cables may increase radiation above the Class B limits 13290L 001 Rev A SAM User Guide 10 21 05 Types of Media Media Type Non Continuous Roll Media Printer Setup 25 Types of Media The printer can use various types of media Table 4 Zebra strongly recommends the use of Zebra brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specif
73. lf Test on page 100 to determine the ideal darkness setting The printhead is dirty Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 79 Caution The printhead may be hot enough to cause severe burns Allow the printhead to cool Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads 13290L 001 Rev A S4M User Guide 10 21 05 Troubleshooting 914 Print Quality Problems Table 16 Print Quality Problems Continued Problem Possible Cause Recommended Solution Wrinkled ribbon Ribbon fed through the See Load Ribbon on page 41 machine incorrectly Incorrect burn temperature Set the darkness to the lowest possible setting for good print quality See Adjust Print Darkness on page 60 Incorrect or uneven pressure Set the pressure to the minimum needed for good print quality Media not feeding properly Make sure that media is snug by adjusting the walking from side to side media guide or call a service technician The strip plate needs adjusting Call a service technician The printhead needs vertical Call a service technician adjustment The printhead and platen roller Call a service technician need to be realigned Long tracks of Print element damaged Call a service technician missing print on several labels Wrinkled ribbon See wrinkled
74. ment 0020 00 eee e eee eee 13 Printer Language Modes 0 00 eee eee 14 Firmware Downloads 0 0 00 0 ee eee eens 14 New or Modified Commands o 14 Additional Printer Language Information 0020000e cece eeeeee 14 10 21 05 S4M User Guide 13290L 001 Rev A 8 Introduction External View External View Figure 2 shows the outside of the printer Figure 2 Exterior of Printer Front Control panel Media door Electronics cover Power switch O Off On AC power connector a A wi N 13290L 001 Rev A S4M User Guide 10 21 05 Introduction 9 Control Panel Control Panel All controls and indicators for the printer are located on the control panel Figure 3 The control panel Liquid Crystal Display LCD shows the operating status and printer parameters The control panel buttons are used to control the printer operations and to set parameters The control panel lights LEDs show the printer s operating status or indicate which control panel buttons are active Figure 3 Location of Control Panel Buttons and Lights 2 1 O POWER ALERT O Alert light Power light LCD ENTER button MENU button Up arrow button CANCEL or Left Arrow button FEED or Right Arrow button PAUSE or Down Arrow button
75. ments 24 calibration media and ribbon sensors 72 troubleshooting problems 93 Canadian DOC compliance 114 CANCEL button CANCEL self test 98 function 11 CANCEL light 12 changing display language 59 checklist before you begin 16 troubleshooting 86 cleaning exterior of printer 78 media compartment and sensors 81 peel off assembly 82 printhead and platen roller 79 recommended cleaning schedule 78 command character 68 10 21 05 SAM User Guide 13290L 001 Rev A 120 Index communication interfaces overview and location 21 types of connections 22 communications diagnostics test overview 103 selecting hex dump mode 69 communications problems 94 components of printer 13 configuration changing password protected parameters 54 viewing printer settings 56 configuration label printing from control panel 56 printing using CANCEL self test 98 connect to power source 19 contacts 3 continuous media described 26 specifying 62 control character 68 control panel buttons 10 LCD error messages 87 LCD functions 10 lights 12 location 8 overview 9 parameters described 60 customer service 3 D darkness adjustment 60 data bits 66 data cable requirements 24 data source connections 21 site selection 18 default values passwords 54 resetting 70 sensor selection 62 define password 112 delimiter character 68 diagnostics 97 direct thermal mode media scratch te
76. meter To increase the value press the up arrow To decrease the value press the down arrow CoOmmMANO CHAR Set Command Character ZPL mode only The command prefix is a two digit hexadecimal value used as a parameter place marker in ZPL ZPL II format instructions The printer looks for this two digit hexadecimal character to indicate the start of a ZPL ZPL II format instruction See the ZPL II Programming Guide Volume I for more information 2 Note Do not use the same hexadecimal value for the control command and delimiter character The printer must see different characters to work properly Range 00 to FF Default Value 5E caret To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow DELIM CHAR Set Delimiter Character ZPL mode only The delimiter character is a two digit hexadecimal value used as a parameter place marker in ZPL ZPL II format instructions See the ZPL II Programming Guide Volume I for more information r Note Do not use the same hexadecimal value for the control command and delimiter character The printer must see different characters to work properly Range 00 to FF Default Value 2C comma To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow 13290L 001 Rev A SAM User Guide 10 21 05 Configuration 69 Control Panel LCD Display Table 11
77. method 63 print position adjustment 61 print quality troubleshooting 90 print rate 63 print server options 24 parameters 74 viewing network settings 56 print speed adjustment 63 print width adjustment 63 printer components 13 printer diagnostics 97 printer interior 13 printer language modes 14 printer modes 10 printer passwords 54 printer resolution for APL I 64 printhead cleaning 79 pressure adjustment 49 printing specifications 108 product improvements 113 product markings 107 proprietary statement 113 R Real Time Clock RTC set date 69 set time 69 reflective sensor adjustments 47 selecting 62 registration problems 93 relative humidity requirements 18 removal method for labels 63 remove ribbon 44 report shipping damage 17 reset factory defaults 70 ribbon adhesive test 28 determining coated side 27 loading 41 ordering 3 removing 44 scratch test 28 setting printer for use 70 specifications 110 when to use 27 FIBEBON IH message 87 ribbon sensor calibration 72 roll media described 25 routine cleaning schedule 78 RS 232 serial interface 22 S sales 3 saving changes to parameters 52 scratch test media type 27 ribbon coated side 28 self tests 97 CANCEL 98 communications diagnostics 103 FEED 100 FEED and PAUSE 103 PAUSE 99 Power On Self Test POST 97 sensors calibrate 72 media sensor profile 71 reflective 47 select sensor ty
78. mory Each time the printer power is turned on this operating program starts This program controls when to feed the media forward or backward and when to print a dot on the label stock FLASH memory FLASH memory is non volatile and maintains the stored information intact when power is off This memory area is used to store the printer s operating program In addition this memory can be used to store optional printer fonts graphic formats and complete label formats Font A complete set of alphanumeric characters in one style of type Examples include CG Times CG Triumvirate Bold Condensed M ips inches per second The speed at which the label or tag is printed Zebra printers can print from 1 ips to 12 ips label An adhesive backed piece of paper plastic or other material on which information is printed label backing liner The material on which labels are affixed during manufacture and which is discarded or recycled by the end users liquid crystal display LCD The LCD is a back lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application 13290L 001 Rev A S4M User Guide 10 21 05 Glossary 117 light emitting diode LED Indicators of specific printer status conditions Each LED is either off on or blinking depending on the feature being monitored lock up This is the term generally used to describe a fault condi
79. ncy Approvals aspin sarao atra pierde rio ra 107 Printing Specifications 0000 c eee 108 Media Specifications 0 000 eee 109 Ribbon Specifications 0000s 110 10 21 05 S4M User Guide 13290L 001 Rev A 106 Specifications General Specifications General Specifications General Specifications Height 11 6 in 295 mm Width 10 7 in 272 mm Depth 18 8 in 477 mm Weight without options 27 2 lbs 12 4 kg Electrical 90 264 VAC 47 63 Hz 4 Amps 300 W Temperature Operating 40 to 104 F 5 to 40 C Storage 40 to 140 F 40 to 60 C Relative Humidity Operating 20 to 85 non condensing Storage 5 to 85 non condensing Communication Interface RS 232 CCITT V 24 serial data interface 110 to 115000 baud parity bits character 7 or 8 data bit and XON XOFF RTS CTS or DTR DSR handshake protocol required 750mA at 5 V from pins 1 and 9 USB 1 1 data interface Oneofthe following e 8 bit parallel data interface supports IEEE 1284 bidirectional parallel nibble mode compliant 10 100 internal Ethernet 802 11b wireless card support 13290L 001 Rev A SAM User Guide 10 21 05 Agency Approvals Agency Approvals TEC60950 1 EN55022 Class B EN55024 EN61000 3 2 3 3 Specifications Agency Approvals Product Markings cULus CE Marking FCC B ICES 003 VCCI C Tick NOM CCC GOST R S Mark
80. ng specified for MEDIA TYPE Media Type Sensor Used GAP HOTEH Transmissive COHTIHUnDLS Transmissive MARE Reflective TRANSMISSIVE Use with all continuous media or with most types of non continuous media REFLECTIVE Use with black mark media or with non continuous media that does not work well with the transmissive sensor Default Value DEFAULT To modify this parameter Press the up or down arrow to scroll through the selections 13290L 001 Rev A S4M User Guide 10 21 05 Configuration 63 Control Panel LCD Display Table 10 Printer Parameters Password Levels 1 and 2 Page 4 of 5 Parameter Explanation REM OLRL Select the Label Removal Method The label removal must correspond to the print mode see Print Modes on page 30 Be sure to select a label removal mode that your hardware configuration supports because some of the selections displayed are for optional printer features Selections TEAR PEEL CUTTER REWIND DELAYED CUT Default Value TEAR To modify this parameter Press the up or down arrow to scroll through the selections PRINT SPEED Adjust Print Speed Adjusts the speed for printing a label given in whole numbers of inches per second Slower print speeds typically yield better print quality Print speed changes take effect upon exiting Setup mode Range 2 to 6 IPS Default Value ZPL APL I 2 IPS Default Value EPL APL D 6 IPS To modify this parameter To
81. ng has been lost or destroyed 10 21 05 SAM User Guide 13290L 001 Rev A 18 Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer Select a Surface Select a solid level surface of sufficient size and strength to accommodate the printer and other equipment such as a computer if necessary The choices include a table countertop desk or cart Provide Proper Operating Conditions This printer is designed to function in a wide range of environmental and electrical conditions including a warehouse or factory floor For more information on the required conditions see General Specifications on page 106 Table 3 shows the temperature and relative humidity requirements for the printer when it is operating Table 3 Operating Temperature and Humidity Mode Temperature 40 to 104 F 5 to 40 C 20 to 85 non condensing Direct Thermal 32 to 104 F 0 to 40 C 20 to 85 non condensing Relative Humidity Thermal Transfer Allow Proper Space The printer should have enough space around it for you to be able to open the media door To allow for proper ventilation and cooling leave open space on all sides of the printer Caution Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat Provide a Data Source
82. nuous labels being treated as continuous labels If yes see Calibrate Media and Ribbon Sensors on page 72 Are you experiencing problems with print quality If yes see Print Ouality Problems on page 90 Are you experiencing communications problems If yes see Communications Problems on page 94 If the labels are not printing or advancing correctly review this checklist a a a Are you using the correct type of labels Review the types of label in Types of Media on page 25 Does the printhead need to be adjusted See Adjust Printhead Pressure on page 49 for more information Do the sensors need to be calibrated See Calibrate Media and Ribbon Sensors on page 72 for more information If none of the above suggestions correct the problem review this checklist a a Perform one or more of the self tests given in Printer Diagnostics on page 97 Use the results to help identify the problem If you are still having problems see Contacts on page 3 for customer support information 13290L 001 Rev A S4M User Guide 10 21 05 LCD Error Messages Troubleshooting LCD Error Messages 87 The LCD displays messages when there is an error See Table 14 for LCD errors the possible causes and the recommended solutions LCD Display Printer Condition WARK IMG RIBBOHM IH The ALERT light flashes Table 14 LCD Error Messages Possible Cause Ribbon is loaded but the printer is set for direct thermal mode
83. on of this sensor see Select the Media Sensor on page 62 Figure 21 Transmissive Sensor 1 Standard transmissive sensor Adjust the Reflective Sensor The reflective sensor is compatible with most types of media With non continuous media the reflective sensor detects the start of label indicator the notch hole black mark or gap between die cut labels With both continuous media and non continuous media the sensor detects an out of paper condition If you have difficulties with calibration while using this sensor use the transmissive sensor see Select the Transmissive Sensor on page 47 Position the reflective sensor in the following way directly under the notch hole or black mark with these types of labels anywhere along the width of the media if there is a gap between labels anywhere under the media for continuous media The glow of the red light through the media may help you accurately position the sensor 10 21 05 S4M User Guide 13290L 001 Rev A 48 Operations Position the Media Sensors Figure 22 Adjusting the Reflective Sensor Printhead assembly Reflective sensor Adjustment lever Printhead release latch A wI DP e To adjust the reflective sensor complete these steps 1 See Figure 22 Press the printhead release latch 2 Lift the printhead until it latches open 3 Locate the reflective sensor positioning lever 4 Move the reflective sensor positioning lever
84. ondition WARK IMG HEAD COLO The printer stops and the ALERT light flashes Possible Cause Recommended Solution Caution An improperly connected printhead data or power cable can cause this error message The printhead may be hot enough to cause severe burns Allow the printhead to cool Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads The printhead is under temperature Continue printing while the printhead reaches the correct operating temperature If the error remains the environment may be too cold for proper printing Relocate the printer to a warmer area The printhead data cable is not properly connected Caution Turn off O the A printer before performing this procedure Failure to do so can damage the printhead Turn Off O the printer 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on I the printer HERD ELE BAG The printer stops Caution The printhead may be hot enough to cause severe burns Allow the printhead to cool Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads The print head is not installed The printhead data cable is not connected The printhead is bad
85. ons 0 0 ccc es 22 Data Cable Requirements 0000 cece tees 24 Types Of Media sese neq Re pe eee bene De eee 25 Ribbon Overview o 27 When to Use Ribbon 0 0 0 0 0 cc ees 27 Coated Side of RIDDON 1 ee eee eee enna 27 ciNc cippo spears db IM 29 Media Loading Overview llli 30 Print Modes scu cedrus nt oe e Ron WA de boa t e CRDI RR RR CC e 30 Starting a Roll of Media ooooocooooccco es 30 Inserting Media into the Printer liliis 31 Load Media in Tear Off Mode 0 0 c cece eee 33 Load Media in Peel Off Mode 0 000 c cee ete 36 Load RIDDON ccoo xs Ro CR RR CR CR RC eee TE a adh UO RET 41 Remove the Ribbon 0 0 cc hr 44 Calibrate the Printer llli IRR e e 46 Auto Calibration ss siaii eaa i a e a a a RR RR RR e eens 46 Manual Calibration 0 0 eee nent teen eee 46 Position the Media Sensors lilii 47 Select the Transmissive Sensor 0 eee eens 47 Adjust the Reflective Sensor 00 00 ooo 47 Adjust Printhead Pressure 000 cece eee eee 49 13290L 001 Rev A S4M User Guide 10 21 05 Contents y 4 CONMGUIAUNON sostenida SA WE E ERE 51 Setup Mode 52 Enter Setup Mode 0 00 cee tees 52 Leave Setup Mode 52 Password Protection of Parameters 0000 cece eee eee 54 Printing Configuration Labels 0 000 eee
86. ost computer Selections 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 Default Value 9600 To modify this parameter Press the up or down arrow to scroll through the selections DATA BITS Set Data Bits The data bits of the printer must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer Note Code Page 850 requires the data bits to be set to 8 bits Selections 7 BITS 8 BITS Default Value 8 BITS To modify this parameter Press the up or down arrow to scroll through the selections 13290L 001 Rev A S4M User Guide 10 21 05 Parameter STATUS RESPONSE APL I mode only Configuration 67 Control Panel LCD Display Table 11 Printer Parameters Level 3 Page 3 of 9 Explanation Send APL I Status Response Determines if a response is sent after inquiry commands The format is set with the RESPONSE FORMAT parameter Selections ON OFF Default Value ON To modify this parameter Press the up or down arrow to scroll through the selections RESPONSE FORMAT APL I mode only Select APL I Response Format IfSTATUS RESPONSE is set to OH this parameter determines the format of the response Selections ASCII BINARY Default Value ASCII To modify this parameter Press the up or down arrow to scroll through the selections PARITY Set Pari
87. p O B amp ec Nm a X Wu CO SR gt 99 BA2 13290L 001 Rev A SAM User Guide 10 21 05 Operations 21 Select a Communication Interface Select a Communication Interface The way that you connect your printer to a data source depends on the communication options installed in the printer You may use any available connection to send commands and label formats from a host computer to the printer Caution Connecting a data communications cable while the power is ON may damage the printer Note You must supply all interface cables for your application Refer to Data Cable Requirements on page 24 for specific cable requirements Connector Locations Refer to Figure 9 The printer comes standard with an Electronics Industries Association EIA RS 232 serial interface DB 9 connector an IEEE 1284 bidirectional parallel interface unless replaced with an optional print server port and a USB 1 1 port You may use any of these interface methods to send commands and label formats from a host to the printer Figure 9 Cable Connections 1 Parallel interface connector not available on units that have an optional print server port 2 DB 9 serial interface connector 3 USB 1 1 connector 10 21 05 S4M User Guide 13290L 001 Rev A 22 Operations Select a Communication Interface Types of Connections The method of connecting the printer to a data source depends on the communication op
88. pe 62 transmissive sensor location 47 setting passwords 54 setup checklist 16 unpack the printer 17 Setup mode defined 10 entering and leaving 52 shipping report damage 17 reshipping the printer 17 spacing requirements 18 specifications agency approvals and markings 107 general 106 media 109 power cord 20 printing 108 ribbon 110 specify media type 62 speed adjustments 63 storing the printer 17 surface for the printer 18 13290L 001 Rev A SAM User Guide 10 21 05 I tag stock described 25 specifying 62 tear off mode adjust tear off position 61 loading media 33 technical support 3 temperature requirements 18 thermal transfer mode media scratch test 27 setting through control panel 70 top of label adjust label top 61 printer cannot detect 95 transmissive sensor location 47 selecting 62 troubleshooting checklist 86 communications problems 94 diagnostic tests 97 LCD error messages 87 print quality problems 90 Index 123 types of media continuous roll media 26 fanfold media 26 non continuous roll media 25 U unpack the printer 17 USB 1 1 port 23 W web media 25 wireless print server parameters 74 viewing network settings 56 Z Zebra Programming Language ZPL KP define password 112 command character 68 control character 68 delimiter character 68 override certain commands 71 10 21 05 S4M User Guide 13290L 001 Rev A
89. pecifically for this printer Additional Printer Language Information The following manuals contain specific information about the different printer language modes Copies of these manuals are on the CD that came with your printer and at http www zebra com manuals ZPL II Programming Guide volumes 1 and 2 EPL2 Programming Guide APL D Reference Guide APL I Reference Guide 13290L 001 Rev A SAM User Guide 10 21 05 Printer Setup This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Contents Before You Begin 0 0220 c eect eee nn 16 Unpack and Inspect the Printer liliis 17 Inspect the Printer incaute tea oes eee Rus eee he a ale 17 Report Shipping Damage 2 cee eee eee 17 Store the Priniter se aaa Re Reade apli 17 Shipping detec koe ES ER ce aac Lue eg pins edd bee dg edu 17 Select a Site for the Printer 18 Selecta Surface e e eR nee nd Oh REA nha es RR Ron 18 Provide Proper Operating Conditions lille 18 Allow Proper Space 00 0c c cece n 18 Provide a Data Source 18 Provide a Power Source lllllllllllllllllllll llle 18 Connect the Printer to a Power Source 19 Power Cord SpecificatiOnS ooooooooooooooor eee 20 Select a Communication Interface eee 21 Connector Locations 0 000 cee eee 21 Types of Connections
90. qd end DENS tard 7 External View 8 Control Panel 52 3 4 ee aceite a c md ai cutee ad aha ee wie Pe A E 9 Control Panel LCD 10 Control Panel Buttons 0 0 0 eee ee eee 10 Control Panel Lights 000 cee tees 12 Printer Media Compartment 00 0c ce teens 13 Printer Language Modes 00 0 ccc tees 14 Firmware Downloads 0 00 ccc ee ee eee eee ees 14 New or Modified Commands o 14 Additional Printer Language Information 200 00 eee eee 14 10 21 05 S4M User Guide 13290L 001 Rev A iv Contents 2 Printer 6664415465651 HEREC RTECS ESS e hee eee REA FEE SRST ES 15 Before You Begin ooo 16 Unpack and Inspect the Printer 0 0 00 0c cee eae 17 Inspect the Printer 2 22 ER 3 8k RR Rr YER eae tia es 17 Report Shipping Damage 00 cet eee 17 Store the Printer 1 rrr 17 SHIPPING esie ee See pte eta Se Re oh ee es kd eee ee oe aE ae 17 Select a Site for the Printer 2 llle 18 Select a Surface 18 Provide Proper Operating Conditions liliis 18 Allow Proper Space sscie erre prx Gb Y guisa a rdg 18 Provide a Data Source nieco ioaea ddaa eee eee eee nae 18 Provide a Power Source 18 Connect the Printer to a Power Source 000 cee eee eee eee 19 Power Cord Specifications llis eee 20 Select a Communication Interface liliis 21 Connector Locations 0 0 0 0 cc erra 21 Types of Connecti
91. r more information on the types of media see Types of Media on page 25 Table 5 Print Mode Options Mode When to Use Printer Action Tear Off default setting Use for most applications Each label or strip of labels See Load Media in Tear Off can be torn off after printing Mode on page 33 Peel Off Use only if printer has the The liner is peeled away Peel Off option See Load from the label during Media in Peel Off Mode printing When the printed on page 36 label is removed the next label prints Starting a Roll of Media Exposed media may become dirty when handled or stored To start a roll of media remove and discard one full revolution of labels or tags and any liner Labels Tag Stock Remove all labels that are held by Detach all exposed tags adhesives or tape 13290L 001 Rev A S4M User Guide 10 21 05 Operations 31 Media Loading Overview Inserting Media into the Printer This section shows how to insert roll or fanfold media into the printer Fanfold media is loaded the same way as roll media except the media is stored outside of the printer See Figure 17 on page 33 for an illustration E Note Depending on the media hanger that came with your printer the size of the media core that can be used may vary See Media Specifications on page 109 for the core sizes that your printer supports Roll Media To insert roll media complete these steps 4 2 Place the roll of media on th
92. ribbon causes and solutions in this table Fine angular gray Wrinkled ribbon See wrinkled ribbon causes and solutions in this lines on blank labels table Printing too light or too dark over the entire label Media or ribbon is not designed for high speed operation Replace supplies with those recommended for high speed operation Incorrect or uneven printhead pressure Set the pressure to the minimum needed See Adjust Printhead Pressure on page 49 Smudge marks on labels Media or ribbon not designed for high speed operation Replace supplies with those recommended for high speed operation Misregistration skips labels Media sensor not positioned correctly Perform media sensor position adjustment The printer is not calibrated Recalibrate the printer Improper label format Use correct label format Misregistration and misprint of one to three labels Media sensor is not positioned correctly Place media sensor in proper position The platen roller is dirty See Clean the Printhead and Platen Roller on page 79 Media does not meet specifications Use media that meets specifications 10 21 05 S4M User Guide 13290L 001 Rev A 92 Troubleshooting Print Quality Problems Problem Vertical drift in top of form position Table 16 Print Quality Problems Continued Possible Cause A plus or minus 4 to 6 dot row approximately
93. rinter settings and media for your application A poor match may limit print quality or print rate or the printer may not function properly in the desired print mode Enter Setup Mode To enter Setup mode complete these steps 1 Press MENU 2 Use the left or right arrow to scroll through the parameters Leave Setup Mode You can leave Setup mode at any time As you leave Setup mode you may choose to save or discard changes that you made or you may return to where you were in Setup mode To exit Setup mode complete these steps 1 Press MENU The printer displays SALE CHANGES and activates the ENTER button 2 Do you wish to save changes that were made since you entered Setup mode Then a Press ENTER The printer saves changes and exits Setup mode If you wish to Save changes 13290L 001 Rev A S4M User Guide 10 21 05 Configuration 53 Setup Mode If you wish to Then Discard changes a Press the up or down arrow to select H b Press ENTER The printer discards changes and exits Setup mode Return to Setup mode a Press MENU or any arrow button MENU returns you to the same parameter The left arrow takes you to the previous parameter The right arrow takes you to the next parameter The up or down arrow scroll to other options in the same parameter 10 21 05 SAM User Guide 13290L 001 Rev A 54 Configuration Password Protection of Parameters Password Prote
94. s are in some cases preferred to slightly dark ones for in spec bar codes Both normal and rotated bar codes will be in spec but small alphanumeric characters may not be complete Too light Labels that are too light are obvious Both normal and rotated bar codes have incomplete bars and spaces Small alphanumeric characters are unreadable Note the relative darkness value and the print speed printed on the best test label Add or subtract the relative darkness value from the darkness value specified on the configuration label The resulting numeric value is the best darkness value for that specific label ribbon combination and print speed If necessary change the darkness value to the darkness value on the best test label See Adjust Print Darkness on page 60 If necessary change the print speed to the same speed as on the best test label See Adjust Print Speed on page 63 13290L 001 Rev A S4M User Guide 10 21 05 Troubleshooting 103 Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory If the factory default values are permanently saved a media calibration procedure must be performed To perform a FEED and PAUSE self test complete these steps 1 Turn Off O the printer 2 Press and hol
95. s is done to work with existing DPL label formats that account for this positioning To modify this parameter Press the up arrow to increase value Press the down arrow to decrease value LABEL TOF ZPL EPL and APL D modes FORMS ADJUST APL I mode only Adjust Label Top Position The label top position adjusts the print position vertically on the label Positive numbers adjust the label top position farther down the label away from the printhead and negative numbers adjust the position up the label toward the printhead The displayed value represents dots Range ZPL EPL and APL I 120 to 120 Default Value ZPL EPL and APL I 0 Range APL D 0 64i to 0 641 when printer is set to operate in inches Default Value APL D 0 To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow Y FORMS ADJUST APL I mode only Adjust Label Left Position The label left position adjusts the print position horizontally on the label Positive numbers move the left edge of the image toward the center of the label by the number of dots selected while negative numbers shift the left edge of the image toward the left edge of the label Range 120 to 120 Default Value 0 To modify this parameter To increase the value press the up arrow To decrease the value press the down arrow 10 21 05 S4M User Guide 13290L 001 Rev A
96. shows parameters in the order in which they appear when you press the right arrow after entering the Level 3 password Throughout this process press the right arrow to continue to the next parameter or the left arrow to return to the previous parameter in the cycle Parameter PRIMT OUT Table 11 Printer Parameters Level 3 Page 1 of 9 Explanation Print Selected Labels This parameter allows you to print certain types of labels with information about the printer Selections SETTIHi3S Prints a printer configuration label See Printing Configuration Labels on page 56 FONTS ZPL EPL APL D Prints a label that lists the available fonts in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM Flash memory optional memory cards or font cards FORMATS ZPL EPL APL D Prints a label that lists the available formats stored in the printer s RAM Flash memory or optional memory card BARCODES ZPL only Prints a label that lists the available bar codes in the printer ALL ZPL EPL Prints labels that list the available fonts bar codes images formats and the current printer and network configurations IMAGES ZPL EPL APL D Prints a label that lists the images currently stored in the printer s RAM Flash memory or optional memory cards HETWORK ZPL only Prints a network configuration label See Printing Configuration Labels on page 56
97. ss the left arrow at any step in this procedure to cancel the procedure How to select this parameter 1 Press ENTER to start the calibration procedure The LOAD BACKIMG REMNOWE FIBBUH prompt displays Open the printhead Remove approximately 8 in 203 mm of labels from the backing and pull the media into the printer so that only the backing is between the media sensors Remove the ribbon if used 5 Press the right arrow to continue The message CALIBRATING PLEASE WAIT displays The printer adjusts the scale gain of the signals that it receives from the media and ribbon sensors On the sensor profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application RELOAD ALL displays Reload the media and ribbon if used Close the printhead Press the right arrow to continue The message CALIBRATING PLEASE WAIT displays The printer does a calibration during this process the printer determines the label length To see the new readings on the new scale print a sensor profile 13290L 001 Rev A S4M User Guide 10 21 05 Parameter LANGUAGE Configuration 73 Control Panel LCD Display Table 11 Printer Parameters Level 3 Page 9 of 9 Explanation Select the Display Language This parameter allows you to display the control panel in the language of your choice As soon as you select a language all parameters are displayed in that language Save changes
98. ssembly 2 Remove the media and ribbon 3 Using the swab from the Preventive Maintenance Kit part number 47362 or a solution of 90 Isopropyl alcohol and 10 deionized water and a cotton swab wipe along the brown strip on the printhead assembly from end to end Allow the solvent to evaporate 4 While manually rotating the platen roller clean 1t thoroughly with the swab Allow the solvent to evaporate 5 Reload media and ribbon and close the printhead assembly 3 Note If performing this procedure does not improve print quality try cleaning the printhead with Save A Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller for more information 13290L 001 Rev A S4M User Guide 10 21 05 Routine Maintenance 81 Cleaning Procedures Clean the Media Compartment and Sensors To clean the media compartment and sensors complete these steps 1 Brush or vacuum any accumulated paper lint and dust away from the media and ribbon paths 2 Brush or vacuum any paper lint and dust away from the sensors see Figure 28 Figure 28 Cleaning the Sensors Take label sensor Ribbon sensor Transmissive sensor A wI N e Reflective sensor 10 21 05 S4M User Guide 13290L 001 Rev A 82 Routine Maintenance Cleaning Procedures Clean the Peel Off Assembly The Peel Off option is required Caution
99. st 27 setting through control panel 70 display language selection 59 download firmware 14 E electrical noise 24 electronics cover 8 emulations 14 ENTER button function 11 enter Setup mode 52 error messages 87 Error mode 10 external view of printer 8 F factory defaults 70 fanfold media 26 FCC compliance 113 FEED button FEED and PAUSE self test 103 FEED self test 100 function 11 FEED light 12 firmware 14 Flash memory initialization 70 font list 65 formats list 65 G gap notch 62 general specifications 106 H handshaking protocol 67 HEAD COLO message 88 HEAD TOO HOT message 87 hex dump mode 69 host handshake 67 humidity requirements 18 images list 65 initialize Flash memory 70 inspect for shipping damage 17 interfaces IEEE 1284 bidirectional parallel 23 print servers 24 RS 232 serial 22 USB 1 1 23 international safety organization marks 20 IP settings 74 13290L 001 Rev A S4M User Guide 10 21 05 L label length setting 64 label removal method 63 label sensor positioning 47 label top printer cannot detect 95 labels did not print 94 language selection available languages 73 procedure 59 LCD messages error messages 87 leave Setup mode 52 left side adjustment 61 liability 114 load factory defaults 70 loading ribbon 41 lubrication 78 manual calibration 46 media continuous roll media 26 fanfold 26 non continuous roll media
100. t stores and suppliers two way communication between the host and the printer easy to connect Disadvantages Shorter recommended cable length of 6 feet 1 83 m with a maximum of length 10 ft 3 m many computers are equipped with only one parallel port allowing only one IEEE 1284 bidirectional device to be connected at a time Figure 11 Communicating Using a Parallel Port Printer Computer lt g 10 ft 3 m maximum dfe USB 1 1 Port Communicating using the USB port see Figure 12 does not require special settings Advantages Many computers are equipped with more than one USB port allowing multiple USB devices to be connected at one time cables and connectors are readily available from computer equipment stores and suppliers two way communication between the host and the printer easy to connect Disadvantages Cable length limited to 16 4 ft 5 m 10 21 05 SAM User Guide 13290L 001 Rev A 24 Operations Select a Communication Interface Figure 12 Communicating Using a USB Port Printer Computer BAS NE B p Male e Ld 5 d Pp B E J x e F 16 4 ft 5 m maximum a p B Male A Male Optional Print Servers Ethernet based print severs also are avai
101. the edge of the media un i y oh o Y Eo Uzn 13290L 001 Rev A SAM User Guide 10 21 05 40 Operations Load Media in Peel Off Mode 12 Close the printhead assembly 13 Close the peel assembly using the peel off mechanism release lever 14 If the printer is paused the PAUSE light is blinking press PAUSE to enable printing Peeling starts automatically 13290L 001 Rev A S4M User Guide 10 21 05 Operations 41 Load Ribbon Load Ribbon y 7 Note This section applies only to printers that have the Thermal Transfer option installed The ribbon supply spindle in your printer is a dual tension variety Most applications require the spindle to be in the normal position The low tension position is recommended only when a narrow ribbon is used or if normal tension hampers the ribbon movement 2 Note Always use ribbon that is wider than the media to protect the printhead from wear For direct thermal printing do not load ribbon in the printer Figure 19 Ribbon Path Printhead assembly Ribbon supply spindle Ribbon take up spindle Tension blades A Ww N e 10 21 05 S4M User Guide 13290L 001 Rev A 42 Operations Load Ribbon To load ribbon complete these steps 1 Set the ribbon supply spindle for normal or low tension To place the ribbon supply spindle in the normal position firmly pull out t
102. tion that for no apparent reason causes the printer to stop working media Material onto which data is printed by the printer Types of media include tag stock die cut labels continuous labels with and without media liner non continuous media fanfold media and roll media media sensor This sensor is located behind the printhead to detect the presence of media and for non continuous media the position of the web hole or notch used to indicate the start of each label non continuous media Media that contains an indication of where one label printed format ends and the next one begins Examples are die cut labels notched tag stock and stock with black mark registration marks non volatile memory Electronic memory that retains data even when the power to the printer is turned off notched media A type of tag stock containing a cutout area that can be sensed as a start of label indicator by the printer This is typically a heavier cardboard like material that is either cut or torn away from the next tag See non continuous media print speed The speed at which printing occurs For thermal transfer printers this speed is expressed in terms of ips inches per second Zebra offers printers that can print from 1 ips to 12 ips printhead wear The degradation of the surface of the printhead and or the print elements over time Heat and abrasion can cause printhead wear Therefore to maximize the life of the printhead use the low
103. tions installed in the printer and the host This section provides basic information about common interfaces When communicating via the serial data port RS 232 the baud rate number of data and stop bits the parity and the XON XOFF or DTR control should be set to match those of the host computer See Password Level 3 Parameters on page 65 to configure these parameters When communicating via the parallel port or the USB port the previously mentioned parameters do not apply RS 232 Serial A serial communication method consisting of data and control signals available as a standard feature on most PCs and other hosts Advantages Cables and connectors are readily available from computer equipment stores and suppliers easy to connect two way communication between the host and the printer Disadvantages Slower than the parallel connection limited to 50 feet 15 24 m of cable Figure 10 Communicating Using a Serial Data Port Printer Computer Null modem adaptor if using a standard modem cable g 50 ft 15 m maximum He 13290L 001 Rev A S4M User Guide 10 21 05 Operations 23 Select a Communication Interface IEEE 1284 Bidirectional Parallel A common communication method available on most PCs and other hosts Advantages Fastest of the communication interfaces cables and connectors are readily available from computer equipmen
104. ty The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Selections NONE ODD EVEN Default Value NONE To modify this parameter Press the up or down arrow to scroll through the selections HOST HRHDSHRKE Set Host Handshake The handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place Select the handshake protocol that matches the one being used by the host computer Selections ZPL APL D XON XOFF DSR DTR RTS CTS Selections EPL DTR amp XON XOF DTR XON XOFF Selections APL I XON XOFF DSR DTR RTS CTS APL I Default Value XON XOFF To modify this parameter Press the up or down arrow to scroll through the selections 10 21 05 S4M User Guide 13290L 001 Rev A 68 Configuration Control Panel LCD Display Table 11 Printer Parameters Level 3 Page 4 of 9 Parameter Explanation CONTROL CHAR Set Control Character ZPL mode only The printer looks for this two digit hexadecimal character to indicate the start of a ZPL ZPL II control instruction r Note Do not use the same hexadecimal value for the control command and delimiter character The printer must see different characters to work properly Range 00 to FF Default Value TE tilde displayed as an arrow To modify this para
105. umber and the ENTER button is enabled If no passwords are set the printer displays LAMGUAGE 3 What does the printer display If the printer displays ADWAHCED SETUP 1 a RDURHCED SETUP 2 RDURHCED SETUP 3 b c d Then Press ENTER The printer displays PRSSMORD GABH Use the left and right arrows to enter the password for level 3 or 4 Press ENTER The printer displays LAHGUAGE Use the left or right arrow to scroll through the parameters until you reach PRIHT QUT RDURHCED SETUP 4 a You do not need to enter a password to access this parameter Use the left or right arrow to scroll through the parameters until you reach PRIHT QUT LRHGURGE a Use the left or right arrow to scroll through the parameters until you reach PRIHT OUT 13290L 001 Rev A SAM User Guide 10 21 05 Configuration 57 Printing Configuration Labels 4 Select the type of label to print To print a Printer configuration label Then a Scroll to SETTIHGS b Press ENTER A printer configuration label prints Figure 24 Figure 24 Printer Configuration Label PRINTER CONFIGURATION Zebra Technologies ZTC S4M 200dpi ZPL O ON RIO DARKNESS IRA PRINT SPEED MAXIMUM LENGTH MEDIA TYPE USB COMM PARALLEL COMM SERIAL COMM RITY HOST HANDSHAKE PROTOCOL NETWORK ID HEXDUMP CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER uP HEAD CL
106. up as follows Section Introduction on page 7 Description This section shows the operational controls and location of major components used when loading media and ribbon Other features of the printer are discussed Printer Setup on page 15 This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Operations on page 29 This section provides the procedures for loading and calibrating the printer Configuration on page 51 This section discusses printer configuration settings and instructs you how to view or change printer parameters through the control panel Routine Maintenance on page 77 This section provides routine cleaning and maintenance procedures Troubleshooting on page 85 This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Specifications on page 105 This section provides the features of and specifications for the printer ZPL II Commands on page 111 This section provides the ZPL II commands that were added or changed for the S4M 13290L 001 Rev A S4M User Guide 10 21 05 Contacts You can contact Zebra Technologies at the following Web Site http www zebra com The Americas Regional Headquarters Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U
107. wing pages Table 13 shows the recommended cleaning schedule Table 13 Recommended Cleaning Schedule Area Method Interval Printhead Solvent Direct Thermal Mode After every roll of Platen roller Solvent media or 500 feet of fanfold media Thermal Transfer Mode After every roll of Media sensors AHON ribbon or three rolls of media Ribbon sensor Air blow These intervals are intended as guidelines only Media path Solvent You may have to clean more often depending upon your application and media Ribbon path Solvent Pinch roller part of Peel Off option Solvent Tear off peel off bar Solvent Once a month Take label sensor Air blow Once every six months Zebra recommends using Preventive Maintenance Kit part number 47362 or a solution of 90 Isopropyl and 10 deionized water Clean the Exterior You may clean the exterior surfaces of the printer with a lint free cloth and a small amount of a mild detergent if necessary Do not use harsh or abrasive cleaning agents or solvents 13290L 001 Rev A S4M User Guide 10 21 05 Routine Maintenance 79 Cleaning Procedures Clean the Printhead and Platen Roller LN You can minimize printhead wear and maintain print quality with regular preventive measures Over time the movement of media or ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots To avoid
108. words valid again Use caution when returning the passwords to their default values because this also sets all other printer parameters back to their defaults To return the printer to the default factory settings using ZPL send this command XA JUF XZ 13290L 001 Rev A S4M User Guide 10 21 05 Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Product Improvements Continuous improvement of products is a policy of Zebra Technologies All specifications and designs are subject to change without notice FCC Compliance Statement This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for Class B Digital Devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipm
109. y this repeat the test on the other surface of the roll of ribbon 13290L 001 Rev A SAM User Guide 10 21 05 Operations This section provides the procedures for loading and calibrating the printer Note Complete the tasks and resolve the issues in Printer Setup on page 15 before operating the printer Contents Media Loading Overview 00 000 c cece een tte eee 30 Print Modes xs Adda iodo o OG E Pd eA aoe Gon sdk ed sen God adh aca Guam deg 30 Starting a Roll of Media 0 0 00200 cette eee 30 Inserting Media into the Printer llle 31 Load Media in Tear Off Mode 33 Load Media in Peel Off Mode oooooo 36 Load Ribbon 41 Remove the Ribbon 1 6 ee eee ee eens 44 Calibrate the Printer 46 Auto Calibration 2 anaana eee eee 46 Manual Calibration 2 0 0 0 00000 eens 46 Position the Media Sensors 0 000 eee 47 Select the Transmissive Sensor 47 Adjust the Reflective Sensor 20 00 o 47 Adjust Printhead Pressure 02 000 cee eee ete 49 10 21 05 S4M User Guide 13290L 001 Rev A 30 Operations Media Loading Overview Media Loading Overview The printer can print on roll or fanfold media and use different print modes for label removal Print Modes The methods for loading media for each print mode follow in this section Use a print mode that matches the media being used and the printer options available Table 5 Fo

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