Zebra A100 User's Manual
Contents
1. Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois USA 60061 3109 Telephone 1 847 634 6700 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Customer order 55501L Manufacturer part 55501LB 1996 Zebra Technologies Corporation 65501L2. warranty period Since printhead wear is part of normal operations the original printhead and replacement printheads are covered by a limited warranty of six 6 months from the date of purchase by the end user To qualify for this warranty the printer must be returned to the factory or other authorized service center Although the user is not required to purchase ZEBRA brand supplies media to the extent itis determined that the use of other supplies media shall have caused any defect to the thermal printhead for which a warranty claim is made the user shall be responsible for ZEBRA Technologies customary charges for labor and materials to repair such defect To the extent that it is determined that failure to follow the preventive maintenance schedule and procedures listed in the User s Guide shall have caused any defect to the thermal printhead for which a warranty claim is made this limited warranty shall be void ZEBRA TECHNOLOGIES SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO FURNISH PARTS AND LABOR FOR THE REPAIR OR REPLACEMENT OF PRODUCTS FOUND TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP DURING THE WARRANTY PERIOD As a condition of this warranty the user must a obtain a ZEBRA Return Authorization for the printer or subassembly s b ship the printer or subassembly s transportation prepaid to the authorized service location and c include with the Product or subassembly s a written description of the claimed defect Unle
3. Panel to adjust the slide bar labeled Relative Darkness See Print Setup Dialog Box on page 12 Print sample labels and adjust the darkness further if necessary 15 Zebra A100 User s Guide Preventive Maintenance Cleaning CAUTION Use only the cleaning agents indicated in Table 1 Zebra Tech nologies Corporation will not be responsible for any other fluids being used on this printer Inconsistent print quality such as voids in bar codes or graphics may indi cate a dirty printhead For best results perform the cleaning procedures in Table 1 For the location of these printer parts refer to Figure on page 1 Table 1 Cleaning Schedule Printhead Note You do not need to turn the printer off After every before cleaning the printhead Use solvent roll of cotton swab to clean the print elements from end media or to end The print elements are the thin gray line 500 ft of on the printhead fanfold Platen Roller Rotate the platen roller and clean it thoroughly media with solvent and a cotton swab Rotate the peel off roller and clean it thoroughly with solvent and a cotton swab Zebra recommends using solvent containing 70 isopropyl alcohol Lubrication CAUTION No lubricating agents of any kind should be used on this printer If used some commercially available lubricants will damage the fin ish and the mechanical parts 16 Zebra A100 User s Guide Troubleshooting Table 2 Troubles
4. Part 42 5 CSA 22 2 No 950 Canadian Safety Standard IEC 950 EN 60950 International Safety Standard Part 15 Subpart B level A Electromagnetic Radia tion Standard e AAME 4 3 2 Medical Standard UL 1950 Domestic Safety Standard SOR 88 475 Canadian Electromagnetic Radiation Standard EN50082 1 International Immunity Standard C LS P R 22 Class B European Electromagnetic Radia tion Standard Power line cord The overall length must be less than 12 5 ft 3 8 meters t must be rated for at least 3 A 250 V The chassis ground earth MUST be connected to assure safety and reduce electromagnetic interference The ground connection is handled by the third wire earth in the power line cord See Figure 5 The AC power plug and IEC 320 connector must bear the certification mark of at least one international safety organization See Figure 6 Parallel data cable For maximum reliability use a parallel data cable no longer than 6 ft 1 8 m 320 CONTACT 8 CONDUCTOR SPANEC VIEW UE Eon mE NEUTRAL EARTH YOUR COUNTRY LIVE Figure 5 230 VAC Power Line Cord 3A 944 00 7 S 62 YOO AA Figure 6 Examples of International Safety Organizations 19 20 Zebra A100 User s Guide Table 3 Parallel Pinouts Pin No Description 2 9 10 11 12 13 14 17 18 19 30 31 32 33 4 35 36 Zebra A100 User s Guide Software License Agreemen
5. Zebra 100 DIRECT THERMAL PRINTER User s Guide A Zebra A100 User s Guide Zebra A100 User s Guide Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used repro duced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and signs are subject to change without notice FCC Compliance Statement Note This equipment has been tested and found to comply with the limits for a Class A digital Device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause harmful interference to radio communications Opera tion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to cor rect the interference at his own expense In order to insure compliance this printer must be used wi
6. acking and Inspection Save the carton and all packing materials in case shipping is ever required Inspect the printer for possible damage incurred during shipment xIf you discover shipping damage upon inspection e Immediately notify the shipping company of the damage e Retain all packaging material for shipping company inspection e File a damage report with the shipping company and notify your local distributor and Zebra Technologies Corporation of the damage Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the equipment and will not repair this damage under war ranty Immediate notification of damage to the shipping company or its insuring agency will generally result in ensuring any damage claim validity and ultimate monetary compensation Additional Requirements Shielded parallel data cable e Power cord for 230 VAC operation only 120 VAC units come with a power cord ide Gu Setting Up the Zebra A100 Printer Zebra A100 User s Tear Off Mode of Operation uide G Zebra A100 User s Guide Zebra A100 User s Peel Off Mode of Operation Zebra A100 User s Guide a uto Zebra A100 User s Guide Zebra A100 User s Guide Connecting the Zebra A100 Printer to the Computer Figure 2 Parallel Co
7. aits until the operator removes the label then the next label is printed Operator Controls Power Switch Located on the right hand side of the printer near the back The power switch should be turned off before connecting or discon necting any cables Feed Key In normal use pressing the Feed Key once when the printer is idle not printing will cause the printer to feed a blank label Holding the Feed Key while turning the power on and for 2 seconds afterward causes a test pattern to print See Figure 4 This test pattern allows your to quickly confirm that the printer is working without connecting it to a computer 14 Zebra A100 User s Guide Figure 4 A100 Test Label Printer Indicator Lights Printer Condition Power is off or printer not receiving power Power is on EN Communication error or printhead is over temperature Paper out or not sensed or printhead is open Initial Printer Power Up Turn the printer on by pressing the Power Switch on the right side of the printer The Power and Fault lights will turn on The printer performs a set of internal diagnostics and after the diagnostics have been completed within 1 10 seconds the Fault light will turn off If loading the printer with die cut labels for the first time press the Feed key once to position the media Adjusting the Darkness of the Printing Use the Windows Printers Setup dialog from your Windows application or from the Windows Printers Control
8. am Manager click on the File menu Select Run Windows 95 users select Run from the Start menu 4 Type AASETUP or BASETUP and then press OK 5 Follow the on screen instructions to complete the installation Important You must restart Windows to activate this driver Print Setup Dialog Box After you have installed the Zebra A100 printer driver we recommend that you use the Windows Printers Control Panel to configure it before you try to print From the Main Program Group in Windows 3 1 select Control Panel then Printers then Zebra A100 then Setup Windows 95 users select Start then Settings then Printers then Zebra A100 then File Properties then Details then Setup You will then see the Zebra A100 s Setup Dialog If you will use die cut labels or notched tickets or tags then the Non Contin uous Media Type button is already selected for you If instead you are using continuous media having no gaps or notches to identify the start and end of each label tag or ticket then click the Continuous Media Type button If you plan to tear off labels tickets tags or strips as they are printed then the Tear Mode is already selected for you If instead you are using die cut pressure sensitive labels and want the printer to peel them from the backing and wait for you to take them then click the Peel button See Peel Off Mode Operation for instructions on proper loading of peel off media Enter the length of your labe
9. chnologies Corporation Zebra warrants the enclosed diskette to be free of defects in material and workmanship for a period of 60 days from the date of purchase In the event of notification within the warranty period of defects in material and workmanship Zebra will replace the defective diskette or documentation Zebra specifically disclaims all other warranties expressed or implied including but not limited to implied warranties of merchantability and fitness for a particular purpose IN NO EVENT WILL ZEBRA TECHNOLOGIES BE LIABLE FOR LOST PROFITS LOST DATA OR ANY OTHER INCI DENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY ABUSE OR MISAPPLICATION OF THE SOFTWARE OR BY ITS USE IN VIOLATION OF THE U S COPYRIGHT LAW OR INTERNATIONAL TREATY 21 Zebra A100 User s Guide Warranty 1 Printer Warranty ZEBRA printers excluding thermal printheads which are warranted separately below are warranted against defects in material or workmanship for twelve 12 months from the date of purchase by the end user This warranty does not cover normal wear and tear and shall be null and void if the equipment is modified improperly installed or used damaged by accident or neglect or in the event any parts are improperly installed or replaced by the user Proof of purchase or product registration is required If proof of purchase or product registration cannot be established shipment date to the original buyer dealer or distributor will be used to establish the
10. ck Zebra recom mendis using genuine Zebra media in your printer for best results 17 Zebra A100 User s Guide Specifications 203 dots inch 1 to 4 125 25 6 to 105 0 mm Label width including backing 1 to 4 25 25 to 108 mm material if any Label length 12 7 to 203 mm Interlabel gap 0 08 to 0 16 material if any Label roll size Maximum outer 5 0 127 mm veo o Jem ___ Minimum inner 1 0 25 4 mm Eee em Registration toler ance First dot location from outer media 0 125 to 0 140 3 17 to 3 56 mm edge Fonts available All Windows fonts resident in the host computer or Win dows application Media requirements Zebra recommends use of Zebra brand media All media must be direct thermal media Media may be continuous die cut or notched Notched media must have a notch which is 1 4 wide x 3 32 long located on the left side of the label as it feeds through the printer Physical size Lx W x H 9 7 x 7 0 x 6 0 249 mm x 179 mm x 154 mm Weight without media 3 35 Ib 1 52 kg Temperature 50 to 104 F 10 to 40 range 4 to 140 F 20 to 60 Relative humidity operation and 10 to 90 R H storage Electrical External 120 or 230 VAC power supply depending on which model you order Additional custom line cords may also be available 36 pin Centronics compatible parallel port 18 Zebra A100 User s Guide Agency approvals UL 544 Medical Equipment Standard
11. h your A 100 printer you may also install BAR ONE software However this software is optional you will not need to use BAR ONE software if you are printing label formats created in another Windows compatible applica tion 1 Ifyou have not installed the A100 Printer Driver do so now 2 Start Windows 3 Insert disk 1 of the BAR ONE software in your floppy disk drive A or 4 In Program Manager click on File menu Select Run Windows 95 13 Zebra A100 User s Guide users select Run from the Start menu 5 Type A SETUP or BASETUP and then press OK 6 Follow the on screen instructions to complete the installation Operating the System To create a label for the A100 printer you will need to design the label in a Windows application such as BAR ONE and use that application s print setup to select the Zebra A100 printer before you print Alternatively you may use the Windows Printers Control Panel to select the Zebra A100 as your default printer for all your Windows applications The Zebra A100 printer driver works like any other printer driver by selecting the Zebra A100 printer in Print Setup or in the Windows Printers Control Panel you can print from most Windows applications to this printer Printer Operating Modes Tear Off Mode The operator tears off each label or a strip of labels as it is printed Peel Off Mode The backing material is peeled away from the label as it is printed the printer w
12. hooting Symptom Diagnosis Action Power light does not turn on when Power switch is turned on When printer is first powered on the Fault light remains on Fault light is on Fault light is flashing Long tracks of missing print blank vertical lines on several labels Printer appears to oper ate but nothing prints Printer is not receiving Make sure that the power supply is plugged into the printer and into a wall outlet power strip or other source of power Printer failed an inter Turn printer off and then back on If the nal diagnostic test symptom persists call a service technician Printhead is open Close printhead Out of media or media Load media correctly Make sure that the incorrectly loaded media is placed on the inside edge of the platen roller and that it feeds straight through the printhead otherwise it may not be detected by the media sensor Printhead is over Allow printer to cool Printing resumes heated automatically when the printhead element cools to operating temperature Communication error Make sure the printer cable is installed cor printer and host com rectly puter are not commu nicating correctly Printhead is dirty Clean the printhead See Table 1 on page 16 Print elementis dam Call service technician to replace the print aged head Non thermally sensi Make sure that you are using direct thermal tive material label ticket or tag sto
13. l tag or ticket into the Label Length box by overtyping or using the up and down arrows If you are using continuous media enter the length you want your label ticket or tag to be Before printing the Zebra A100 printer will normally reverse feed slightly to begin printing at the very top of the next label If you wish to disable this feature to save time click the No Backfeed button The Image Control slider sets the darkness of the printed image The 100 setting is correct for most thermal media We suggest you leave the slider set 12 Zebra A100 User s Guide Zebra A100 Media Type Printer Mode Non Continuous Backfeed Continuous Peel NoBackfeed Label Length amp inches mm dots NOTE When designing labels for the 4100 printer set the paper width in your design application to 4 25 Also check your margins if they are set too high your image may not appear on the label Advanced Image Control AA A Lighter Intensity 100 Figure 3 Print Setup Dialog Box there until you have printed some labels and see a need to change it When you are satisfied with your settings Click OK You can return to the A100 s Setup Dialog at any time from the Printers Con trol Panel or Printer Settings in Windows 95 and from the print dialog of most Windows applications BAR ONE Installation If you wish to use a customized label design package to create labels for use wit
14. nd ZPL II are registered trademarks of Zebra Technol ogies Corporation Windows is a trademark of Microsoft Corporation IBM is a registered trademark of International Business Machines Corp Zebra Technologies Corporation All rights reserved Zebra A100 User s Guide Contents Introduction unseren el here des 1 Unpacking and Inspection wo 2055 ues 2084 22 E RR DESEE 1 Additional Requirements 1 Setting Up the Zebra A100 Printer 0 00 0 eese 2 Setting Up the Software 2 11 Operating the System passe a 14 Preventive Maintenance 0 0 0 EE eee eee 16 Troubleshooting 0 0 0 0 17 Specifications eces sdb ook ees Sees SA Ses ey eee da 18 Software License Agreement 2 eee 21 23 9 ska has Gt weed ee TERS eee ea ada besa ATE 22 Zebra A100 User s Guide 1 Media cover 8 Peel off door latches 2 Media holder 9 Platen roller 3 Media guides 10 Power fault lights 4 Tear bar 11 Feed button 5 Printhead 12 Printhead open sensor 6 Print mechanism latches 13 Paper out sensor 7 Peel off roller 14 Label presentation sensor Figure 1 Printer Overview Zebra A100 User s Guide Introduction This manual provides all of the information you will need to operate your printer on a daily basis To print labels tags or tickets with the A100 printer refer to the instructions included with the software you are using to create the label Unp
15. nnection Zebra A100 User s Guide Setting Up the Software You will need to install the Zebra A100 Printer Driver on your computer before you can operate your printer Also included for your use with the Zebra A100 printer is BAR ONE software a powerful label design program System Requirements The Zebra A100 software works with most IBM compatible personal com puters available today The software may be installed and up and running within a few minutes Refer to the on line help system and to the Read Me file for further information and or last minute updates The software may be installed on any computer that meets the following system requirements A100 Printer Driver BAR ONE Recom mended mended Processor 3 486SX 486SX Memory mMBRAM 8MBRAM 4 8 MB System Requirements Minimum Parallel RS 232 Parallel Display Vor vox vos oven Floppy drive system Windows 3 1 or higher Windows 3 1 or higher Windows g sy or Windows 95 NT or Windows 95 OS 2 Mouse RS 232 or PS 2 RS 232 or PS 2 A 386 16MHz computer will work but print speed may be slightly reduced 11 Zebra A100 User s Guide A100 Printer Driver Installation The A100 printer uses a custom driver for the Windows operating system that allows your Windows applications to print to it 1 Start Windows 2 Insert the Zebra A100 Printer Driver diskette in your floppy disk drive A or B 3 In Progr
16. redit in such an amount as it deems reasonable 3 Warranty Exclusions and Conditions The above warranties are in lieu of all other warranties expressed or implied oral or written statutory or otherwise including any implied warranty of merchant ability or fitness for a particular purpose ZEBRA Technologies shall not be responsible for the specific application to which any Products are applied including but not limited to compatibility with other equipment All statements technical information and recommendations relating to ZEBRA Products are based upon tests believed to be reliable but do not constitute a guarantee or warranty ZEBRA TECHNOLOGIES SHALL NOT UNDER ANY CIRCUMSTANCES WHATSOEVER BE LIABLE TO BUYER OR ANY OTHER PARTY FOR LOST PROFITS DIMINUTION OF GOOD WILL OR ANY OTHER SPECIAL OR CONSE QUENTIAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM HEREUNDER IN ADDITION ZEBRA TECHNOLOGIES LIABILITY FOR WARRANTY CLAIMS SHALL NOT IN ANY EVENT EXCEED THE INVOICE PRICE OF THE PRODUCT CLAIMED DEFECTIVE NOR SHALL ZEBRA TECHNOLOGIES BE LIABLE FOR DELAYS IN REPLACEMENT OR REPAIR OF PRODUCTS No salesperson representative or agent of ZEBRA Technologies is authorized to make any guarantee warranty or representa tion in addition to the foregoing warranty NO WAIVER ALTERATION ADDITION OR MODIFICATION OF THE FOREGOING WARRANTIES SHALL BE VALID UNLESS MADE IN WRITING AND SIGNED BY AN EXECUTIVE OFFICER OF ZEBRA TECHNOLOGIES 22
17. ss ZEBRA Technologies authorizes return of the entire Product the user shall return only the subassembly s Products returned shall be packaged in the original packing and shipping container or comparable container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface transportation charges for the return of the printer to the customer shall be paid by ZEBRA Technologies within the 48 contiguous states and the District of Columbia Customer shall pay shipping costs customs clear ance and other related charges outside the designated area If ZEBRA Technologies determines that the Product returned to it for warranty service or replacement is not defective as herein defined BUYER shall pay all costs of handling and transporta tion 2 Supplies Warranty ZEBRA supplies are warranted to be free from defects in materials or workmanship for a period of either the stated material shelf life or 6 months from date of shipment whichever occurs first provided that the BUYER has complied with ZEBRA Technologies guidelines on storage handling and usage of the labeling supplies in ZEBRA printers ZEBRA Technologies does not warrant the performance of ZEBRA labeling supplies on non ZEBRA printers Any supplies product shown to the satisfaction of ZEBRA Technologies within the time provided to be so defective shall be replaced without charge or ZEBRA Technologies may issue a c
18. t The enclosed software and documentation are protected by the United States copyright law and international treaty and there fore you must treat them like a book with the exception that you may make copies to protect yourself against loss of the origi nal Your right to use the enclosed software and documentation as described below is non exclusive and non transferable Zebra retains ownership in the software and documentation and all other right title and interest The enclosed software and documen tation may be used by any number of people and may be freely moved from one computer to another as long as there is no pos sibility of their being used by more than one person on more than one computer at the same time Machine readable files representing graphics or fonts which you have created independently may be converted to ZPL format files using the enclosed software and such files may be used copied onto diskettes or font cards given away or sold without paying license fees to Zebra Pictorial or graphic images and machine readable files representing them may be protected by United States copyright law and international treaty provisions which prohibits you from transcribing or scanning such images or using copying or converting such files without permission of the copyright owner You may not use this software in violation of U S copyright law or inter national treaty By using this software you agree to be bound by these terms Zebra Te
19. th Shielded Communication Cables The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user s authority to operate the equipment Canadian DOC Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications CE Compliance If the accompanying printer displays the CE mark it also meets EMC directive 89 336 EEC with ammendments effective at the time of manufacture Liability Disclaimer Zebra Technologies Corporation takes steps to assure that its published Engineering specifications and Manuals are correct however errors do occur Zebra Technologies Corporation has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you Copyrights This copyrighted manual and the label printer described herein are owned by Zebra Technologies Corporation All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All trademarks the property of their respective owners Zebra ZPL a
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