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Zebra Q3DLUBA000002 User's Manual

1. 1 6 Introduction to Label Vista 1 6 Printing a Diagnostic 1 7 QL Series Unit Test 8 Calibration 1 11 SECTION 2 OL REPAIR PROCEDURES 2 35 Troubleshooting 2 36 QL220 220 Plus Repair 1 2 40 QL320 amp 01420 Repair 2 41 Tools and 2 42 Storage and 2 42 Media Cover OL 220 RK18236 1 8 01220 Plus RK17735 015 2 43 Media Cover OL 320 OL 320 Plus amp QL 420 01 420 Plus 2 45 Media Guide Plate Assembly QL220 220 Plus 2 48 Media Guide Assembly QL320 320 Plu
2. 182521 KIT REPAIR QL4 PRINTHD SENSOR 17735 004 KIT REPAIR PRINTHEAD ASSEMBLY QL 420 PLUS RK18466 001 KIT REPAIR OL4 MEDIA GUIDE W BELT RK18466 002 KIT REPAIR OL4 MEDIA GUIDE LINERLESS W BELT RK18466 003 KIT REPAIR OL4 MEDIA GUIDE MEDIA WIDTH W BELT RK18466 004 KIT REPAIR OL4 MEDIA GUIDE MEDIA WIDTH LINERLESS W BELT KIT REPAIR QL4 MEDIA ASSY DISK MEDIA SUPPORT SET OF 5 LINERLESS DISK MEDIA SUPPORT SET OF 5 KIT REPAIR QL4 PLATEN RLR LNRD RPR PLATEN ROLLER LNLS MEDIA GUIDE ROLLER LINERED MEDIA GUIDE ROLLER LINERLESS KIT REPAIR OLA MEDIA COVER RK17735 001 KIT REPAIR MEDIA COVER ASSEMBLY QL 420 PLUS AN16753 012 PRINT FRAME ASSEMBLY AT16293 1 BATTERY PACK LITHIUM ION QL 420 ALL MODELS AN16753 020 DOOR CONNECTOR AN16744 1 KIT KICKSTAND BELT CLIP AN16753 016 KIT REPAIR OL4 MLB 1M 1M QL 420 RK17735 002 KIT REPAIR MLB 8M 4M QL 420 PLUS RK17735 029 KIT REPAIR QL2 COST REDUCED MLB 16MB 8M RK18228 1 KIT REPAIR OL4 MLB 2M 2M QL 420 continued RMAN QLS 002 rev A Replacement Kits 3 128 QL 420 amp 420 PLUS REPLACEMENT KITS ITEM PART DESCRIPTION KIT REPAIR QL 3 4 LCD KEYPAD KIT QL 320 420 RK17735 032 KIT REPAIR QL 3 4 COST REDUCED LCD KEYPAD AN16861 021 KEYPAD KIT QL 320 420 ASSY PCMCIA 802 11B QL3 4 NYLON WASHER QTY OF 100 MEDIA DISK SUPPORT QTY OF 10 FLAT WASHER QTY OF 100 SELF TAP SCREW M3X6 QTY OF 20 KICKSTAND QTY OF 10 SOCKET HEAD SCREW 4 40 X 1 2 Q
3. 1 Turn the printer off and remove the battery pack 2 Remove the Lower Housing Remove the Upper Housing by removing 3 Screws and pulling the upper housing clear Remove the two screws from the Printer Frame Pivot the Lower Cover away from the printer chassis until the Connector Door is free Remove the Connector Door Pull the Connector Door away from the Printer Frame Attach the new Connector Door Press the Door Connector Rubber over the retaining feature on the bottom of the Printer Chassis Assembly as shown Re assemble the Lower Housing to the Printer Frame K J d P Printer shown with Lower Housing removed QL220 Door Connector p n CA16548 1 2 81 RMAN QLS 002 rev A Repair Procedures CONNECTOR DOOR QL420 amp QL420 PLUS AN16753 020 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray All electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Tools needed Le Hex Driver Remove the Upper Housing 1 Turn the printer off and remove the battery pack 2 Remove the Upper Housing and the QuickLink Module or the Wireless Housing Module per the procedure for AN16753 007 Door Connector p n CA16404 1 Install the Connector Door 1 Slip the Door Connector over the tab on the Lower Housing as shown Ensure the Door is secured by the tab feature on the Lower Hou
4. Fold P C Board Cover as shown in the sequence opposite Place the Board cover flat on a table as shown Fold the two sides up as shown at 1 and 2 Fold the front up to meet the sides at 1 and fold the mounting tab down parallel to the table as shown at Fold the back up as at 1 fold the remainder back parallel to the table at 2 and fold the last section vertically as at 3 RMAN QLS 002 rev A Repair Procedures 2 64 Housing Upper p n DA16394 1 Press cover over boss on Up per Housing Ensure flap on Board Cover fits under these tabs Cover P C Board from previous steps Press cover over boss on Upper Housing Assemble P C Board Cover Assemble the Board Cover to the Upper Housing The two holes in the Board Cover press over the bosses on the Upper Housing The two sides of the Board Cover will fit into slots on the inside surface of the Upper Housing 2 65 RMAN QLS 002 rev A Repair Procedures Install the Upper Housing 1 Assemble the Upper Housing assembly from the previous steps to the Print er and secure it with the retained hardware At this time either the D rings or the Carrying strap which was supplied with the printer should be reassembled Note that the longer screws are used in the corners of the Upper cover where the D rings or the carrying strap was installed 2 Install the QuickLink module Plug the either the QuickLink module or the module ho
5. QL 420 420 Plus AN16744 1 amp EE 2 110 Battery Replacement OL 220 220 Plus QL 320 320 Plus 8 QL 420 420 Plus 2 111 SECTION 3 e OL SERIES CONFIGURATIONS AND PARTS 3 112 Factory Repair and Parts Ordering Procedure 3 113 QL 220 Product Configuration Code 3 114 QL 220 amp 220 Plus Replacement 15 3 116 QL 2208 220 Plus Replacement 15 3 117 QL 220 8 220 Plus Parts 3 118 Printer Mechanism Exploded 3 118 QL 220 amp 220 Plus Parts Unit Exploded View 3 119 QL 320 amp 320 Plus Product Configuration Code PCC QL 320 amp 320 Plus Replacement Kits QL 320 amp 320 Plus Replacement Kits QL 320 amp 320 Plus REPLACEMENT KITS UNIT EXPLODED VIEW QL 320 amp 320 Plus REPLACEMENT KITS PCMCIA RADIO OPTIONS QL 320 amp 320 Plus REPLACEMENT KITS PRINTER MECHANISM QL 420 amp 420 Plus Product Configuration Code PCC QL 420 amp 420 Plus Replacement Kits QL
6. The media core width is set by flipping the media disks so that the sup ports for the desired core size faces towards the inside of the printer Printers using media with a 1 core must have the Media Disks adjusted to use this media RMAN QLS 002 rev A Repair Procedures 2 54 Note Both Support Disks must be set to use the same diameter core 2 Assemble the Disks Hold the Support Disk against the Media Support and se cure with the Flat Washer and the Screw as shown above 3 Repeat this procedure for the opposite side Changing the Media Core Size The printer is adjusted at the factory for media with a 3 4 core If you need to use media with a larger core do the following 1 Remove and retain the Screw and Washer from a Media Support as described above Flip the Media Disk end for end and reassemble to the Media Support with the retained hardware The re assembled Disks should look like the illus tration on the left hand side if Figure 1 2 Repeat this procedure for the other Media Support Changing Media type If you are changing the printer from linered to linerless media you will need to do the following Remove the Platen Assembly and replace it with a platen assembly designed for linerless media Remove the Peeler Bar and install the Scraper included with the Platen Repair Kit in its place QL 420 only Replace the Media Guide Rollers with linerless ones It is recommended you change the Media Support Disk
7. 3 123 RMAN QLS 002 A Replacement Kits QL 320 320 PLUS REPLACEMENT KITS UNIT EXPLODED VIEW RMAN QLS 002 rev A Replacement Kits 3 124 QL 320 320 PLUS REPLACEMENT KITS PCMCIA RADIO OPTIONS 14 REF e 3 125 RMAN QLS 002 rev A Replacement Kits QL 420 amp 420 PLUS PRODUCT CONFIGURATION CODE PCC 12345267 8910111213 14 15 QL 420 420 Plus Printer SRAM FLASH 1M 1M 2M 2M 8 4 QL 420 Plus 16M 8M QL 420 Plus KEYPAD DISPLAY LCD Membrane CHARACTER SET c US Canadian English Latin 1 amp 5 Including Turkish Japanese Chinese 16 x 16 16 16 Japanese 24 x 24 Chinese 16 x 16 simplified Chinese 24 x 24 simplified Korean Mincho COMMUNICATION WIRELESS SRRF IrDA WLAN 802 WLAN 802 WLAN 802 WLAN 802 WLAN 802 WLAN 802 1 0 2 0 B 0 C 0 D 0 0 H 0 0 0 None communications via cable only Bluetooth 11b Cisco PCMCIA Domestic 11b Cisco PCMCIA Worldwide 11b Zebra Value Radio 11b Bluetooth Combo 11b Compact Flash Domestic 11b Compact Flash Worldwide MEDIA HANDLING Direct Thermal Linered Platen Direct Thermal Linereless Platen Direct Thermal Linered Platen Label Present Sensor Direct Th ermal Linereless Platen Label Pre
8. Assembly in the reverse order you removed it Insert the shaft end of the platen into the media cover then rotate the end with the gear until it snaps into place Ensure that the new Platen Assembly spins freely 3 Install the new Peeler Bar or Scraper Remove the old Peeler Bar or Scraper and replace with a new Peeler Bar sup plied with Kit AN16753 021 or Scraper supplied with Kit AN16753 022 Refer to 3 above These components be changed without removing the Platen As sembly Note that the Peer Bar must be installed on units using linered median and the Scraper must be installed on units using linerless media 4 Change media rollers If you have changed the platen type e g from linered to linerless you must also replace the Media Rollers shown at 4 with a compatible type Refer to the OL 420 Media Roller replacement procedure AN16753 003 amp 004 for more com plete details RMAN QLS 002 rev A Repair Procedures 2 60 UPPER HOUSING WIRELESS MODULES QL220 amp QL 220 PLUS You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray A All electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags The following pages detail the procedure to install the Cover used for non wireless units and the following Wireless wireless modules Module Type QL 220 Module Housing no wire less IrDA Mod
9. Check media is loaded head is closed and error light is off Check baud rate Replace cable to terminal 12 Label Jam Open head release latch and media cover Generously apply alcohol to printer in area of jammed label 13 Blank LCD Screen only for units with optional LCD control panel No application loaded or application corrupted reload program RMAN QLS 002 rev A Repair Procedures 2 38 2 39 RMAN QLS 002 rev A Repair Procedures QL220 220 PLUS REPAIR PATH Belt Clip Corner Kit Kickstand Kit Battery Pack Radio Lower Modules Housing Upper Housing Peeler Latch Connector Shaft Roller Assembly CPU Board Door Printhead Platen Kit Assembly Media Cover Assembly Media Guide Printer Chassis Plate Frame Assembly Assembly Gear Latch Lock Compliment Assembly RMAN QLS 002 rev A Repair Procedures 2 40 QL320 amp QL420 REPAIR PATH __ TET QuickLink Modules Upper Housing Peeler Shaft Latch Lower Connector Roller Assembly Housing Door Printhead Media Cover Assembly Assembly Printer Frame Media Assembly 2 41 RMAN QLS 002 rev A Repair Procedures TOOLS AND SUPPLIES Make use of the following tools and supplies for maintaining the printer and installing the repair kits HAND TOOLS 1 Phillips Head Screw Driver 3 32 hex driver SPECIAL TOOLS OPTIONAL e AU16259 1 Printhead Spring Tool AU16266 1 Gap Sensor A
10. DESCRIPTION OTY e 3 121 RMAN QLS 002 A Replacement Kits QL 320 amp 320 PLUS REPLACEMENT KITS ITEM PART DESCRIPTION RPR 013 HSG WIRELESS MDL RPR QL3 802 116 ASSY MODULE IRDA 013 4 QL 320 KIT REPAIR IRDA MODULE QL3 4 PLUS ASSY MODULE BLUETOOTH RADIO QL3 4 QL 320 1 2 B C KIT REPAIR BLUETOOTH MODULE OL 320 PLUS 1 2 B C KIT REPAIR BLUETOOTH MODULE QL 320 PLUS 2 0 D KIT RPR QL3 4 802 11B CF N EU COUNTRIES KIT REPAIR 013 916MHZ SRRF QL 320 AN16861 008 KIT REPAIR QL3 2 4GHZ SRRF QL 320 AK18182 1 ASSY MOD QL3 4 802 11B M AMERICA OL 320 RK17735 006 KIT REPAIR MOD CF 802 11B N EU COUNTRIES QL3 4 PLUS RK17735 007 KIT REPAIR MOD CF 802 11B M N AMERICA QL3 4 PLUS RK17735 008 KIT REPAIR MOD CF 802 11B QL3 4 PLUS DPAC RK18233 1 KIT REPAIR QL3 UPPER HOUSING QL 320 2 4GHZ WLAN ANTENNA KIT 166521 7 ASSY PCMCIA 802 11B QL3 4 QL 320 PLATEN GEAR ASSY KIT FOR UNITS BUILT AFTER 1 20 03 PLATEN GEAR ASSY KIT LINERLESS FOR UNITS BUILT AFTER 1 20 03 7 i AN16861 015 KIT REPAIR QL3 LBL PRES SNSR QL 320 AN16861 018 KIT REPAIR QL3 MLB 1M OL 320 RK18234 1 KIT REPAIR QL3 MLB 2M FOR QL 320 BUILT AFTER 1 20 03 RK18465 002 RPR QL3 4 MLB 8 4 RK18465 006 KIT RPR QL3 COST REDUCED MLB 16M 8MB KIT REPAIR QL 3 4 LCD KEYPAD KIT OL 320 420 RK18235 1 KIT REPAIR QL 3 4 COST REDUCED LCD KEYPAD KEYPAD KIT QL 320 420 AN16861 023
11. ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Description AN16972 007 KIT REPAIR QL2 MEDIA GUIDE PLA Rack and Pinion AN16972 023 KIT REPAIR QL2 MEDIA GUIDE ASSy w MW Rack 4 18467 001 KIT RPR OL2 MEDIA GUIDE W BELT Belt Lin 1 T pi ed RK18467 002 KIT QL2 MEDIA GUIDE LNL W BELT Belt Linerless ia Removing the Media Guide Plate Assembly 1 Turn the printer off and remove the battery pack 2 Remove the Upper Housing 3 Remove the Lower Housing 4 Unplug the following cables from the MLB J5 Label Presence Sensor J10 Gap Sensor If unit has the Media Width Sensor unplug J11 from the bottom of the board Unplug the keypad or LCD connectors from the MLB Remove the 2 screws retaining the printer frame to the chassis Carefully re move the MLB and Printer Frame from the chassis avoiding cable strain Dress Peel Sensor and Media Width Sensor cable from Media Plate Assembly through Printer Frame slot in Printer Frame Screw 4 40 x 3 16 Skt Hd 2 Torque 5 in Ibs Press Latch Lock here to test locking feature Slide Rack Lock this way to allow Media Plate Media Supports Assembly to locate RMAN QLS 002 rev A Repair Procedures 2 48 Remove retain the Screws securing the Media Guide Plate Assembly to the
12. Install a second Screw to secure the MLB Set the Compatibility Switch per PCC digit 10 If PCC digit 10 0 set SW1 to NORMAL CCW turn fully counterclockwise If PCC digit 10 S set SW1 to OTHER CW turn fully clockwise Install the Keypad Install the Upper Housing Install the QuickLink module Install the Battery Pack Load the application You must reload the printer s original application files The application files can either be stored on your local system or can be down loaded from the factory s database A You must have authorization from Zebra to access the application files from the factory 12 Calibrate the Sensors Using the gray and white swatches follow the on screen instructions on the unit test and set up software to properly calibrate the sen sors Printhead Cable to J3 Motor Cable to J4 A Screw 4 40 x 1 4 Socket Hd Torque 5 in Ibs Label Present Sensor Cable s 2 ead Open Switch Plug Turn fully CCW for Normal EM or fully CW to Other or S Bar Sense Cable to J2 Media Width Sensor to J11 bot Gap Sense Printhead Ground cable tom of Board to J10 2 103 RMAN QLS 002 rev A Repair Procedures MLB QL 420 AN16753 016 amp RK18228 1 QL 420 PLUS RK17735 002 QL 420 COST REDUCED RK17735 029 You must use an ESD strap and work at a properly grounded workstation antistatic mat or CN tray All electronic components must be placed an ESD protective tray
13. MEDIA COVER ASSY KIT FOR OL 320 BUILT PRIOR TO 1 20 03 AN16861 024 MEDIA COVER ASSY KIT FOR QL 320 BUILT AFTER 1 20 03 RK18465 001 KIT REPAIR QL3 MEDIA COVER m antesst azs_ vatcnassvqt 00000 12 antesst 0ze PEELERSHAPUROHERMT KIT REPAIR QL3 PRINTHEAD ASSY RPR OL3 PRINTHEAD W SENSOR Lu awisesras PRINTER FRAME KIT UNITS BUILT AFTER 0 2002 AN16861 030 MEDIA DISK SUPPORT KIT MEDIA DISK SUPPORT LINERLESS KIT e akez RMAN QLS 002 rev A Replacement Kits 3 122 QL 320 amp 320 PLUS REPLACEMENT KITS ITEM PART DESCRIPTION Wm BATTERPACKLITHUMIONQLZD KIT RPR QL 320 MEDIA GUIDE MW KIT RPR QL3 MEDIA GUIDE W BELT KIT QL3 MEDIA GUIDE LNL W BELT KIT QL3 MEDIA GUIDE MW W BELT KIT QL3 MEDIA GUIDE LNL MW BELT anesso KIT REPAIR QL CORNER awwwzos Sooke HEAD screw atv oF wo SSS awmsss ser Tap screw rees Iesse WYLON oF wo awewzez Wcesmwporvorm BETCUPOTYOFZNQLSERES awiemerow Hano strar arvor zsorsenes awwesres pisk support L amseeros2 Fiar wase enge SS Taniessr 0s ser Tar screw atv orzo AN17006 035 CARRVINGSTRAP QTYOF25 Tantroos 037 socker Heap screw orv oroo awroenss socker Heap screw enge RK18482 1 KIT REPAIR PLATEN GEAR 64P 24T Note Shaded items are not illustrated
14. Media Width Sensor dress the Sensor cable through the retaining feature on the right hand side of the Printer Frame Assemble the Media Cover Assembly Follow the procedure for reinstalling the Media Cover Assembly per AN16861 024 for QL 320 and AN16753 025 for OL 420 Ensure the Hinge Pin passes behind the Sensor cable Press the Sensor cable firmly into its channel in the bottom of the Printer continued RMAN QLS 002 rev A Repair Procedures 2 78 Media Assembly Gap Sensor Cable part of Media Assembly Frame 3 Install the Printhead Assembly Follow the procedure for installing the Printhead Assembly AN16861 027 for QL 320 AN16753 006 for OL 420 Secure the ground strap from the Bar Sensor Cable to the Printhead Assem bly with the screw retained from when it was removed Install the Printhead Springs 4 Install the Latch Assembly Follow the procedure for installing the Latch Assembly as detailed in 16861 025 for OL 320 or AN 16753 011 for OL 420 Ensure the Latch Spring is properly held in place on the Printer Frame Verify proper operation of the Latch Assembly Install the Printer Frame and Media Cover assembly into the Lower Cover Ensure that the Motor Cable and Bar Sense Cable and optional Media Width Sensor Cable will not be pinched between the Printer Frame and the Lower 2 79 RMAN QLS 002 rev A Repair Procedures 6 Re attach the MLB and display P
15. Peeler Shaft and Roller Assembly Ensure the two springs and journals installed in the Latch As sembly remain in place Installing the Peeler Shaft and Roller 1 Snap the new Peeler Shaft and Roller Assembly into the Latch The tabs on the bottom of the Peeler Bail will sit in the Journals The guides on the side of the Peeler Shaft and Roller Assembly should ride in the guides on the Latch The Peeler Bail Assembly should pivot freely back and forth inside the Latch and detent into the open and closed positions Install the Latch Assembly per AN16972 004 OL 220 AN16861 025 OL 320 or AN16753 011 OL 420 and reassemble the printer Note position of ears Peeler Shaft and Roller Assembly This feature will ride Journal part of Lat ei 9 the guide slots Assembly the side of the Latch Spring part of Latch Assembly Latch Assembly RMAN QLS 002 rev A Repair Procedures 2 98 MLB QL 220 AN16972 013 RK18259 1 QL 220 PLUS RK17735 017 QL 220 COST REDUCED RK17735 029 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray All electronic components must be placed an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Removing the MLB Turn the printer off and remove the battery pack Remove the Upper Housing Remove the Lower Housing Unplug all cables from the MLB Remove the Printer Assembly Sprea
16. Presence Sensor 4 Flex Membrane Keypad 8 Flex LCD Keypad 10 Flex QuickLink Module Gap Sensor Printhead Ground 5 Flex CPU Connector J1 HEAD bottom of board J2 BAR J3 PRINTHEAD J4 MOTOR J5 PEEL J6 KEYPAD J8 LCD J9 MODULE J10 GAP J11 WIDTH bottom of board Media Width Sensor optional 3 Keypad Ground 1 Flex Screw ey Votes For ease of assembly install the Printhead and Motor Cables first then install the optional Media Width Cable Connectors for cables are polarized The connectors will only fit in one direction Do not try to force the connectors in place Flex cables install in zero insertion force ZIF connectors Pull the connector open insert the cable and close the connector to retain the flex cable Dress all cables away from mounting bosses so they won t get pinched during the next as sembly steps Set the Compatibility Switch per PCC digit 10 If PCC digit 10 0 set SW1 to NORMAL CCW turn fully counterclockwise If PCC digit 10 2 S set SW1 to OTHER CW turn fully clockwise Secure the MLB Slide the MLB into place on the Lower Housing Insure that the board is pushed up under the retainer features and sits on the locating pin in the Lower Housing Secure in place with 1 of the retained screws where shown Ensure that the tab on the Latch Lock slides through the head open de tector without interference Install the Keypad Install the Upper Housing Install the
17. QLS 002 rev A Latch QL 320 QL 320 Plus AN16861 025 2 95 Latch QL 420 QL 420 Plus AN16753 011 2 96 Peeler Shaft amp Roller QL 220 220 Plus AN16972 006 QL 320 QL 320 Plus AN16861 026 amp OLA20 AN16753 024 MM aeai e aaia aanita aai 2 98 MLB QL 220 AN16972 013 RK18259 1 2 99 QL 220 Plus RK17735 017 2 99 QL 220 Cost Reduced RK17735 029 2 99 MLB QL 320 AN16861 018 RK18234 1 QL 320 Plus RK18465 002 2 102 QL 320 Cost Reduced RK18465 006 2 102 MLB QL 420 16753 016 8 RK18228 1 2 104 QL 420 Plus RK17735 002 QL 420 Cost Reduced RK17735 029 Belt Clip QL 220 220 Plus QL 320 320 Plus amp QL420 420 Plus AN16744 1 amp AN16753 009 D Rings QL 320 320 Plus AN16753 010 Carrying Strap QL 220 220 Plus QL 320 320 Plus amp QL 420 420 Plus AN16753 009 Corner Attachment Kit QL 320 320 Plus amp QL420 420 Plus AN16753 010 Kickstand Option QL 220 220 Plus QL 320 320 Plus amp
18. RK17735 031 2 73 Membrane 8 LCD Keypad QL320 320Plus 320Cost Reduced 8 QL420 420Plus 420Cost Re 2 75 AN16861 021 18235 1 8 RK17735 032 2 75 Printer Frame QL220 220Plus 16972 001 2 77 Printer Frame QL 320 320 Plus 16861 029 8 OL 420 420 Plus AN16753 012 2 78 Connector Door QL 220 QL220 Plus 16972 021 2 81 Connector Door QL420 8 01420 Plus AN16753 020 2 82 Motor QL220 amp QL 220 Plus AN16972 002 2 83 Motor QL 320 320 Plus 8 QL420 420 Plus 18251 1 2 84 Printhead QL220 RK18278 1 8 QL 220 Plus RK17735 016 2 86 Printhead QL320 RK18277 1 amp QL 320 Plus RK18465 003 2 87 Printhead QL 420 18252 1 8 QL 420 Plus RK17735 004 2 88 Latch QL 220 01 220 Plus AN16972 004 2 93 continued iii RMAN
19. a new Media Roller into one side of the Media Cover Assembly as shown Secure the Media Roller with the new Media Roller Cap and 1 Screw Repeat the procedure for the other side of the Media Cover Assembly Media Guide Roller Linered Media Roller Cap p Dn s in Ibs Media Guide Roller Linerless RMAN QLS 002 rev A Repair Procedures 2 56 PLATEN GEAR KITS QL220 QL 220 PLUS AN16972 008 amp 009 Removing the Gear and Platen 1 Open the Media Cover 2 Pry out the gear end of the Platen and remove the Platen Installing the Gear and Platen 1 Align the flats on the Platen shaft with the hole in the Gear The rib molded the Gear must face outboard 2 Install the Platen with Gear in the Inner Cover as shown Platen and Gear As sembly AN16792 008 Installing the Peeler Bar Units using meda with a liner PCC digit 8 A or C Insert one end of the Peeler Bar into the Inner Cover Pivot the other end of the bar down and snap it into the Inner Cover AN16792 009 Installing the Scraper Units using linerless meda PCC digit 8 B or D Snap the Scraper into the Media Cov er The pins on the Scraper fit into the mounting holes for the Peeler Bar The Scaper is used with linerless media only 2 57 RMAN QLS 002 rev A Repair Procedures PLATEN GEAR KITS QL320 320 PLUS AN16861 013 amp AN16861 014 All electronic components must be placed on an ESD protective tray If stored
20. lower covers of the printer 2 Slide the 2 D rings out from the Printer Installing the D Rings 1 Slide the 2 D rings into the Printer 2 Install the 2 Screws supplied with the kit Removing the Bushings Remove the 2 Screws securing the upper and lower covers of the printer Slide the 2 bushings and the Carrying Strap out from the Printer Installing the Bushings Slide the 2 bushings supplied with the kit into the loops of the Carrying Strap not supplied with this kit If you will be installing a printer in a Mobile Mount application you should not install the carrying strap Slide the Bushings back into the Printer between the upper and lower housings Install the 2 Screws supplied with the kit Carrying Stra p ying p 2 109 RMAN QLS 002 rev A Repair Procedures KICKSTAND OPTION QL 220 220 PLUS QL 320 320 PLUS amp QL 420 420 PLUS AN16744 1 amp AN16972 022 Kickstand Install the Kickstand OL 220 ilustrated Hook one of the pivots of Kickstand into the Retainer Snap the other pivot into place RMAN QLS 002 rev A Repair Procedures e 2 110 BATTERY REPLACEMENT QL 220 220 PLUS QL 320 320 PLUS amp QL 420 420 PLUS Removing the Battery Pack Press the battery latch toward the battery and lift the battery out of the printer Installing the Battery Pack 1 Rotate the Belt Clip to clear the battery compartment 2 Insert the battery pack and rotate the clip end of the
21. pack into the battery com partment until the battery locks in place AT16004 1 01220 16004 1 QL320 AT16393 1 01420 Battery e 2 111 RMAN QLS 002 rev A Repair Procedures SECTION QL SERIES CONFIGURATIONS USING THE PRODUCT CONFIGURATION CODE Each OL series printer has a Product Configuration Code PCC When ordering replacement parts use the PCC code to determine the features installed on your printer Then use the exploded views to determine which kit to order Contact Customer Service if you are unsure of the correct part or assembly number Refer to Factory Repair amp Parts Ordering Procedure for further information on ordering parts COMPONENT REPLACEMENT PROCEDURES If you install a part on a QL series printer different from the originally installed component you may have to change the configuration status PCC code of the printer A change in the printer s configuration status requires an update to the configuration label This step enables service and technical support personnel to accurately diagnose any problems which may occur with your printer Repair kits identified for use with QL Plus models are not interchangeable with similar QL kits Kits identified for use with QL models are not interchangeable with similar QL Plus kits Repair kits not specifically identified for use with either OL or QL Plus models can be used on both models If you need to send your printer to the Fa
22. you have made to the printer may be removed should it be returned to Zebra for servicing If you have to contact Zebra s technical support staff you will be asked for your unit s configuration number If the configuration number you supply does not correspond to the printer s actual status any technical support you receive may not be accurate ADDITIONAL INFORMATION Some procedures provide addtional information in the form of short video clips which depict the repair procedure Clicking on this icon i on the procedure pages will link you to the appropriate video clip for this procedure You must have software installed on your computer which al lows viewing of QuickTime movies 2 35 RMAN QLS 002 rev A Repair Procedures TROUBLESHOOTING STANDARD CONTROL PANEL If the printer is not functioning properly refer to the chart below to find the state of the two LEDs on the Control Panel Then refer to the Troubleshooting topic referenced in the chart to resolve the problem Green LED Yellow LED Feed Button Press to advance the media one blank label or a software determined length of journal media Power Button Press to turn unit on Press again to turn unit Function Button Specific functions are under printer application control Green LED Yellow LED Mndeation Ref to Topic Normal Operation and or RF Link established Off Off Power Off Fast Blink Off No RF Link Slow Blink
23. 02 rev Repair Procedures MEDIA GUIDE ASSEMBLY QL320 320 PLUS You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray All electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Description RK16823 043 KIT RPR QL320 MEDIA GUIDE MW RK18460 1 KIT RPR QL3 MEDIA GUIDE W BELT RK18461 1 KIT QL3 MEDIA GUIDE LNL W BELT RK18462 1 KIT QL3 MEDIA GUIDE MW W BELT RK18463 1 KIT QL3 MEDIA GUIDE LNL MWBELT Tools needed 1 Phillips Head Screwdriver 3 32 hex driver Hemd the Media Assembly Turn the printer off and remove the battery pack Remove the QuickLink Module and retain the parts Remove the Upper Housing and retain the parts Unplug the following cables from the MLB J5 Label Presence Sensor J10 Gap Sensor If unit has the Media Width Sensor option unplug J11 from the bottom of the board Unplug the Printhead Motor Head up switch and Bar sense cables from the MLB Remove the Printer Frame and Media Cover and retain the parts Remove the Gap Sensor Cable Ground from the Printhead Remove and retain the Screws securing the Media Assembly to the Printer If the Printer is equipped with the Media Width Sensor option pull the sensor cable free of the Printer Frame Remove the Media Assembly Rock the Media Assembly forward and then lift it away from the Printer Frame Keep the Gap Sensor Cable with the M
24. 11 M MODULE QL 220 PLUS ONLY KIT REPAIR QL 220 PLUS 802 11B F MODULE KIT REPAIR QL 220 PLUS 802 11G K MODULE KIT REPAIR QL2 IRDA MDL KIT REPAIR 012 UPPER HOUSING QL 220 KIT REPAIR QL2 UPPER HOUSING QL 220 PLUS KIT REPAIR QL2 PRINTHEAD ASSY QL 220 KIT REPAIR PRINTHEAD ASSY OL 220 PLUS 17 AN16861 005 continued RMAN QLS 002 rev A Replacement Kits 3 116 QL 220 220 PLUS REPLACEMENT KITS ITEM PART DESCRIPTION AN16861 006 HAND STRAP OF 25 OL SERIES AN16793 030 SELF SCREW OF 20 Lee GE awmoneos Hean sockeT screw otv oroo Awieszos socker nean screw otv oroo awsseres menia Disk SUPPORT oner Iess Iwer onge awessess sErAeSCREW aTYOF20 ss KTREPMRPLATENGEARGAR28T Note Shaded items are not illustrated 3 117 RMAN QLS 002 A Replacement Kits QL 220 amp 220 PLUS PARTS 2 gt T DL X ft gt 0 Z T 2 D T LE e D ZP 55 AY 16 e N LAN WS d AS 2 97 CH e 3 118 A Replacement Kits RMAN QLS 002 rev 2 gt l 2 X Z o lt 2 o 0 e N N d e N N Replacement Kits RMAN QLS 002 rev e 3 119 QL 320 amp 320 PLUS PRODUCT CONFIGURATION CO
25. 420 amp 420 Plus Replacement Kits QL 420 amp 420 Plus REPLACEMENT KITS UNIT EXPLODED VIEW QL 420 8 420 Plus REPLACEMENT 5 3 131 PCMCIA Option 3 131 RMAN QLS 002 rev A eive SECTION 1 QL INTRODUCTION Description The Zebra 01220 QL 220 Plus QL320 QL 320 Plus QL420 and OL 420 Plus Mobile Printer s are low cost portable direct thermal printers They can be carried by the shoulder strap sit on a work space or be mounted to a specific location They are powered by a Li lon battery pack which makes them particularly useful in environments where AC power is not readily available The OL series of printers delivers traditional Zebra reliability in a transportable label printer for the mobile work environment Operating Modes Tear Off Mode The operator tears off a single label or a strip of labels after printing Peel Off Mode The liner is peeled away from the label as it prints the printer waits until the operator removes the label and then the next label prints Printing Technology The QL series printers utilize direct thermal printing wherein a substrate typically pa per is coated with a chemical that changes to a dark color upon exposure to heat over a period of time to form an image Communications Communications between QL series pri
26. 78 Cur Temperature 179 14 17 53 193 Resident Fonts Fent Sizes Chars 9 z FF e 29 20 2 1 2 50 1 G 7 2D FF e 8 3 26 FF a 20 44 4 1 20 FF 3 6 20 File Direvtary Fila Size ZPL_CFG lt FG SIRE Rymes oer 1 8 Peripherals installed In this example the LCD display option is installed Flash and RAM Memory Installed Maximum Label Size Resident Human Readable fonts installed a 33 6 20 File Dir rtary File Size ZPL_CFG CFG 76 SEO Ryes oe Cemmpad CC Key 011 2 ERILAT DH VER 1 3 CenPisucation Tr oraatiin ver vao E 4 22 25 1 ifont ver 1 1 1 OFF Prirt Nace yen lt Lort uous Neca Type 12 Darkness 422 Tear 044 AdjLst 122 Laael Langer 1224 Label iargtn Contro Prefix 5eh Farmot Prefix Delim ter 99 Tap Positiu Nadia Ze L Media dead Clase 2 Left Margin 832 Dots per aw End ZE SenFige ation End of vapors Press REED key in bitter DEMP niade Duo tede not FiGURE 1B CONFIGURATION LABEL EXAMPLE CONTINUED 1 9 Files Loaded Printer Memory will include Pre scaled or Scalable Fonts EPL and ZPL emula tion is standard QL Plus series RMAN QLS 002 rev A USING LABEL VISTA Label Vista is a program running under the Windows environment that all
27. Bar Sense Cable 3 Peel the backing off the bar sensor cable and adhere it in the groove on the bot Hinge Pin Slide the pin behind the Bar Sensor cable Feed Bar Sensor cable through this slot 2 43 RMAN QLS 002 rev A Repair Procedures tom of the Printer Frame Plug the Bar Sensor Cable into J2 BAR on the MLB and lock the connector Install the Printer Chassis in the Lower Housing If necessary install the Platen and Gear Install the Upper Housing Calibrate the Sensors A This procedure can only be performed by Zebra certified personnel using special equipment and software Using the gray and white swatches follow the on screen instructions on the unit test and set up software to properly calibrate the sensors It is recommended that the complete unit test procedure be performed RMAN QLS 002 rev A Repair Procedures 2 44 MEDIA COVER QL 320 QL 320 PLUS amp QL 420 QL 420 PLUS A must use an ESD strap and work at a properly grounded workstation antistatic mat or tray All electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Kit p n Comments AN16861 023 units built prior to 1 22 03 AN16861 024 units built after 1 22 03 QL 320 Plus RK18465 001 QL 420 RK18231 1 QL 420 Plus RK17735 001 Tools Needed 1 Phillips head screwdriver 342 Hex Driver Removing the Media Cover Turn the printer off and remove the batt
28. DE PCC 3 45 6 7 8 9 1011 12 13 14 15 0 DL 320 320 Plus Printer 1M 1M 2M 2M 8M 4M QL 320 Plus 16M 8M QL 320 Plus KEYPAD DISPLAY LCD Membrane CHARACTER SET US Candian English Latin 1 amp 5 Including Turkish Chinese 16 x 16 Japanese 16 x 16 Japanese 24 x 24 Chinese 16 x 16 simplified Chinese 24 x 24 simplified COMMUNICATION WIRELESS SRRF None cable communications only IrDA 916 MHz SRRF 2 4 GHz SRRF Bluetooth WLAN 802 11b Cisco PCMCIA Domestic WLAN 802 11b Cisco PCMCIA Worldwide WLAN 802 11b Symbol FHSS WLAN 802 11b Zebra Value Radio WLAN 802 11b Compact Flash Domestic WLAN 802 11b Compact Flash Worldwide MEDIA HANDLING Direct Thermal Linered Platen Direct Thermal Linereless Platen Direct Thermal Linered Platen Label Present Sensor Direct Thermal Linereless Platen Label Present Sensor COUNTRY CODE Group O North America Australia NewZealand Group L Brazil Argentina Group E EU EFTA Group A Japan Taiwan Korea Group B China Singapore Thailand Phillipines HARDWARE OPTIONS Belt Clip Standard Shoulder Strap Hand Strap Stand No Options No Belt Clip OTHER OPTIONS None Media Width Sensing CUSTOMER SPECIFIC OPTIONS _ 00 Refer to Specific PCC level BOM 1 0 2 0 3 0 4 0 B 0 C 0 D 0 0 0 0 0 PCC Notes 1 3 amp 4 wireless options are not available for any c
29. If stored any electronic components must be placed in antistatic bags Introduction You will need to replace the MLB if it has been determined that it no longer functions properly This procedure covers installation of MLBs with either 1M 1M or 2M 2M SRAM Flash Memory configurations You must re load the printer s application files and re calibrate the printer after replac ing the MLB Remember that if you change the MLB type from what was originally installed on your printer you must also change the printer s configuration label Removing the MLB Turn the printer off and remove the battery pack Remove the QuickLink Module Remove the Top Cover Remove the Keypad Unplug all remaining cables from the MLB as shown below Remove the MLB Remove the remaining Screw securing the MLB Pull the MLB out of the printer Installing the MLB 1 Slide the replacement MLB into place on the Lower Housing Insure that the board is pushed up under the retainer features and sits on the locator pin in the Lower Housing Secure in place with 1 of the Screws supplied in the kit where shown Ensure that the tab on the Latch Lock slides through the head open de tector without interference Plug in the printer cables per the following table 4 j o _ 23 7 Em D 9 S RMAN QLS 002 rev A Repair Procedures e 2 104 of connections Head Open Switch 2 Bar Sensor 3 Flex Printhead 28 Flex Motor 4 Label
30. K17735 019 RK17735 018 RK17735 005 RK18879 002 n a n a RK17735 006 RK17735 007 RK17735 008 RK17735 020 Tools needed Phillips head screwdriver Procedure Outline The procedure consists of these basic steps Mechanical installation of the Wireless module Setting new parameters for the module Certain modules are self configuring but most will need you to enter some information into the printer s memory ou must be certified to use Zebra s proprietary software to perform this update f you send your printer back to the Factory Repair Services your printer will be updated as necessary to conform with the as shipped configuration Any changes you have made to the printer may be removed Removing the Wireless Module 1 Turn the Printer off 2 Remove the Battery Pack 3 Remove and retain the screw from inside the battery compartment 4 Remove the Wireless module or if upgrading the printer from a cable ready unit remove the cover Lift up the module from the bottom of the unit and pull it out Opening the latch to the printer s media supply will make it easier to re move the module Installing the Wireless Module continued 42 71 RMAN QLS 002 rev A Repair Procedures Remove the module from its static proof packaging Retain the packaging for storing the old module Insert the module into the printer by aligning the tabs on the module with the slots in the printer s top cover Rock the module do
31. Latch Pivot Shaft into the Printer Frame so that the end of the shaft is flush with the left hand side of the Printer Frame 6 Install the Printhead Springs Install the 2 Printhead Springs supplied with the Printhead Repair kit by pressing the end with the loop over the Latch Pivot Shaft and the short hook on the other end into the heat sink on the Printhead Assembly shown at 2 7 Install the Latch Assembly Complete re installation of the Latch Assembly Refer to AN16753 011 The Latch Assembly should be held in the open position by the Latch Spring Rotating the Latch Assembly closed should allow the Latch Lock to snap into place retaining the Latch Assembly in the closed position 8 Install the Upper Housing Assemble the Upper Housing to the Printer refer to AN16753 007 At this time either the D rings or the Carrying Strap supplied with the printer continued 2 91 RMAN QLS 002 rev A Repair Procedures should be reassembled Note that the longer screws used to secure the D rings 9 Install the Radio Module Refer to AN16753 018 Plug the either the Radio Module or the module hous ing supplied with the printer into the Top Housing and secure with 1 screw through the battery compartment 10 Clean the Printhead Clean the glass surface of the printhead with either the cleaning pen supplied with the printer or a Q tip saturated with alcohol Follow the cleaning proce dures outlined in the Maintenance se
32. N All electronic components must be placed on ESD protective tray If stored any elec tronic components must be placed in antistatic bags Installing a WLAN Radio and Antenna Install the Radio 1 Install the PCMCIA Radio Plug the PCMCIA Radio into the P C Board assembly The PCMCIA Radio can only be plugged in one way the label must face up Install the PCMCIA Board Assembly Remove the 2 Screws and the Nylon Washer holding the MLB in place Plug the PCMCIA Assembly from the first step into the C P U Board Place 2 Standoffs between the C P U Board and the PCMCIA Board Assembly Install the Bracket PCMCIA over the PCMCIA assembly Place the Grounding Strap under the bracket and secure with 1 Screw Secure the other side of the Bracket with the remaining Screw These screws will also re secure the C P U Board Screw 4 40 x 1 2 Socket Hd PCMCIA Bracket 4 Label on Radio must face up in i d Kg 5 this view d f S Torque 5in lbs T continued 2 69 RMAN QLS 002 rev A Repair Procedures Assemble the Antenna Note the Antenna Assembly is included as part of AN16652 1 as well as AN16861 011 3 Install the 2 4 GHz Antenna the Housing Wireless Module PCMCIA as shown and secure with 2 Internal Tooth Washers 4 Plug the lead from the antenna assembly into the PCMCIA radio Housing Wireless Module PCMCIA p n DA16059 1 2 4 GHz WLAN Antenna Washer Internal Tooth 2 p u Atta
33. Off Low Battery Steady Steady Out of media or Media Cover not closed Steady Fast Blink Normal RF activity Steady Fast Blink No application Beeper Sounds OPTIONAL LCD CONTROL PANEL The top of the display shows several icons which indicate various printer functions Check the indicator status then refer to the Troubleshooting topic referenced in the RMAN QLS 002 rev A Repair Procedures 2 36 chart to resolve the problem Troubleshooting Topics 1 No power Feed Button Printer Status Scroll Button Press to advance Icons Press to scroll through the media one blank the menu choices on label or a software the LCD determined length of journal media Power Button Select Button Press to turn unit on Press Press to select a menu again to turn unit off choice on the LCD StatusIcon Condition Indication Ref to Topic Steady Bluetooth Link established Flashing Data transmission via Bluetooth Off No Bluetooth link Y Steady RF Link established Off No RF Link Flashing Low Battery Flashing Printer Activity LP 8 Flashing Head latch not closed i Flashing Printer is receiving a file Flashing Out of media Blank Screen n a No application 2 37 RMAN QLS 002 rev A Repair Procedures Check that battery is installed properly Recharge or replace battery as necessary Media does not feed Be sure printhead is closed and latched Check spindle holding media for any bin
34. Printer Remove the optional Media Width Sensor If the Printer is equipped with the Media Width Sensor pull the sensor cable free of the Printer Frame Remove the Media Guide Plate Assembly Rock the Media Guide Plate Assem bly forward and then lift it away from the Printer Frame Keep the Gap Sensor Cable with the Media Guide Plate Assembly Retain all components Installing the Media Guide Plate Assembly Fold the Gap Sensor Cable and dress it through the slot near the side of the Printer Frame Dress the optional Media Width Sensor Cable through the slot near the side of the Printer Frame Insert the Pinion Gear in the round hole that accesses the rack gear and slip the Media Guide Plate Assembly into the slot in the bottom of the Printer Frame The tab on the bottom of the Media Guide Plate Assembly fits into the slot in the bottom of the printer frame Push the Media Guide Plate Assembly against the Printer Frame Insert screws from the motor side of the Printer Frame and secure the Media Guide Plate Assembly to the Printer Frame Do not pinch any cables Plug the Gap Sensor cable and optional Media Width Sensor Cable into the MLB and lock the connectors Make sure that the Media Supports move freely with the Latch open Install the MLB and Printer Frame into the chassis Plug the keypad or LCD cables into the MLB Install the chassis and Printer Frame to the Lower Housing Install the Upper Housing 2 49 RMAN QLS 0
35. Printer Frame E IK Latch Sprin Ensure arm of spring is seated on feature of Printer Frame Printer Frame Press the Latch Lock open as shown at 1 on the next page Insert either a 3 23 hex driver or a spare Peeler bar between the latch Lock and the Printer Frame as shown at 2 to hold the Latch Lock in position Rotate The Latch Assembly Into Position Holding the Latch assembly in posi tion on the Latch Shaft rotate it into position the Printer Frame as shown at 3 The latch Spring must snap into position against the inside of the Latch As sembly and the hole in the I h side of the Latch Assembly must line up with the 2 93 RMAN QLS 002 rev A Repair Procedures Latch Shaft Press The Latch Shaft Into Position Press the Latch Shaft so that the ends are flush with the sides of the Latch Assembly Remove the tool from between the Latch Lock and the Printer Frame Apply SuperLube to the bearing points on each end of the Latch Lock where shown in details Test the Latch Press the Latch Lock Button The latch assembly should pop open and be held in position by the Latch Spring Close the latch assembly and ensure that the Latch Lock snaps back into posi tion and the latch Assembly is locked in place Apply Super Lube to inside surface Latch Assembly Latch Shaft Latch Spring Apply Super Lube to gray areas Lube to gray area Insert 3 32 Hex Driver or Spare Peeler bar RMAN
36. QL Series Mobile Printers Maintenance Manual for 01220 01220 Plus OL 220 QL 320 Plus QL420 and OL 420 Plus f Zebra Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 USA RMAN QLS 002 Rev A October 2008 PROPRIETARY STATEMENT This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Since continuous product improvement is a policy of Zebra Technologies Corporation all specifications and signs are subject to change without notice FCC Compliance Statement Class B digital devices Tested to comply with FCC standards for home or office use WARNING Exposure to Radio Frequency radiation To conform to FCC RF exposure requirements these devices shall be used in accordance with the operating conditions and instructions listed in this manual Note that there are several radio options available with these printers Refer to the Users Guide for more complete regulatory information NOTE These units were tested with shielded cables on the peripheral devices Shielded cables must be used with the units to insure compliance Changes or modifica
37. QLS 002 rev A Repair Procedures 2 94 LATCH QL 320 QL 320 PLUS AN16861 025 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN All electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Installing the Latch 1 Slide the Latch Shaft in the Printer Frame until the end is flush to the frame as shown Slide the Latch Spring over the end of the Shaft as shown Slide the Shaft Latch until this end is flush with the Printer Frame Latch Spring Note leg of the Torsion Spring is captured by this feature on the Printer Frame Slide the Latch Assembly over the right end of the Latch Shaft holding it at an angle as shown and then rotate the Latch down into the Printer Frame assem bly capturing the other leg of the Latch Spring Slide the Latch Shaft back into place until this end is flush with the Latch Secure the Latch Assembly Line the left side of the latch assembly up with the hole for the Latch Shaft Slide the Latch Shaft back to the left until both ends of the Shaft are flush with the outside of the Latch 2 95 RMAN QLS 002 rev A Repair Procedures LATCH QL 420 QL 420 PLUS AN16753 011 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must placed ESD protectiv
38. QuickLink module Install the Battery Pack Load the application You must reload the printer s original application files The application files can either be stored on your local system or can be down loaded from the factory s database You must authorization from Zebra to access the application files from the factory 10 Calibrate the Sensors Using the gray and white swatches follow the on screen instructions on the unit test and set up software to properly calibrate the sen sors continued e 2 105 RMAN QLS 002 rev A Repair Procedures Turn SW1 CCW all the way for PCC digit 10 0 Motor Cable Plug into Turn SW1 CW all the way for PCC digit 10 5 J4 J Optional Media Width Sensor Cable Plug into J11 on bottom of CPU Assy MLB QL 420 p n CQ16987 G4 or MLB QL 420 Plus p n CQ16923 G4 Bar Sensor Flex Circuit Plug into J2 Gap Sensor Printhead Ground Flex Circuit Plug Label Presence into J10 Printhead Flex Circuit Flex Circuit Plug Plug into J3 into J5 Tab on Latch Lock must slide through head open detec tor on MLB after assembly RMAN QLS 002 rev A Repair Procedures e 2 106 BELT CLIP OL 220 220 PLUS QL 320 320 PLUS amp QL420 420 PLUS AN16744 1 amp AN16753 009 Tools needed Phillips Head Screwdriver Removing the Belt Clip 1 Remove the 2 Screws securing the Belt Clip to the Lower Housing 2 Remove the old Belt Clip Installing the Belt Clip Slide th
39. Setup menu Again you are urged to refer to the on line help before you use these wizards to determine what information you will need to set these parameters If you have any questions about network settings you should contact the system admin istrator for the LAN where the QL series printer will be operating Installation of the Bluetooth module allows the advanced user to set many of the Bluetooth parameters through the use of the get set do commands outlined in Sec tion 14 of the Programming Manual revision L or higher These commands are acces sible only with printer applications of revision 40 or higher RMAN QLS 002 rev A Repair Procedures 2 62 UPPER HOUSING QL320 RK18233 1 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must be placed ESD protective tray If stored any elec tronic components must be placed in antistatic bags Tools Needed 1 Phillips head screwdriver 3 32 Hex Driver Removing the Upper Housing Turn the printer off and remove the Battery Remove the QuickLink Module Remove the Upper Housing Remove the Upper Cover by removing 4 screws on the bottom cover Retain all hardware and either the D rings or the Carry ing Strap supplied with the printer Installing the Upper Housing 1 Assemble the Upper Housing to the Printer and secure it with the retained hard ware At this time either t
40. TY OF 100 SOCKET HEAD SCREW 4 40 X 1 4 QTY OF 20 AN16861 004 AN16861 031 AN16861 032 AN16861 033 AN16972 022 AN17006 037 AN17006 038 _ ____ 5001 0 SELF TAP SCREW ven Jeroen SSCS awwseros nano strar arvor o Note Shaded items are not illustrated 3 129 RMAN QLS 002 A Replacement Kits UNIT EXPLODED VIEW D SS 7 Y LE Z m 4 0 m 7 n O N ei O N st 3 130 RMAN QLS 002 rev A Replacement Kits QL 420 amp 420 PLUS REPLACEMENT KITS PCMCIA OPTION e 3 131 RMAN QLS 002 rev A Replacement Kits
41. The Platen Assembly and or the Me dia Rollers should be replaced if they show damage such as cuts or nicks on their sur faces or excessive wear Badly worn Platen Assemblies and Media Rollers can cause poor quality printing improper tracking of the media and contribute to label jamming when trying to dispense labels There are two replacement kits for the Platen AN16753 021 For Printers using media with a removable liner AN16753 022 For printers using linerless media This guide will detail how to install a replacement Platen Assembly Refer to the User s Manual for guidelines on cleaning the printer to increase the working life of the Platen Assembly and the overall efficiency of the printer Preparation 1 Turn the printer off 2 Open the printer as though loading media Refer to the User s Manual Replacing the Platen Assembly continued 2 59 RMAN QLS 002 rev A Repair Procedures Scraper we Peeler 3 Rollers 1 Remove the old Platen Assembly Carefully lift up the end of the platen with the gear as shown at 2 in the illustra tion above until it snaps free from the media cover Slide the other end of the platen out of the Media Cover 2 Install the New Platen Assembly Units using linered media use the Platen Assembly included with Platen and Roller Kit p n AN16753 021 Linerless units will take the Platen Assembly includ ed with Platen and Roller Kit p n AN16753 022 Install the new Platen
42. all the Battery Pack 3 Testthe Printer LCD Display Remove protective film from display prior to assembly Display or Mem brane Keypad RMAN QLS 002 rev A Repair Procedures 2 74 MEMBRANE amp LCD KEYPAD QL320 320PLUS 320COST REDUCED amp QL420 420PLUS 420COST REDUCED AN16861 021 RK18235 1 amp RK17735 032 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN All electronic components must be placed on ESD protective tray If stored any elec tronic components must be placed in antistatic bags Introduction You will need to replace the Keypad if it has been physically damaged or no longer functions properly This procedure covers installation of both the standard membrane Keypad and the optional LCD Keypad Remember that changing the type of keypad from what was originally installed on your printer will also change the printer s configu ration Tools needed 1 Phillips Head Screwdriver 3 32 hex driver Preparation 1 Turn the printer off and remove the battery pack 2 Remove the QuickLink Module 3 Remove the Upper Housing Removing the Keypad Unlock J6 on the MLB and unplug the flex circuit Unlock 28 on the MLB and unplug the flex circuit LCD Keypads only Remove the screw and nylon Washer securing the Keypad ground strap to the MLB Retain this hardware If you are replacing a Membrane Keypad Unlock J6 on the MLB and unplug the flex circu
43. an initial tool to diagnose such basic printer problems as missing printhead elements missing or incorrect application files or incor rect settings Label Vista Label Vista is a Windows based label design program which also offers comprehen sive diagnostic and utility routines The ability to create edit and print files and perform diagnostic tasks makes Label Vista an extremely powerful tool for maintaining the Ze bra line of portable printers Label Vista application be downloaded from Zebra s Web site Unit Test and Calibration Software Zebra authorized service organizations have access to powerful test and calibration software which allows them to perform more advanced procedures These procedures are identified by the following message The following procedure can only be performed by Zebra authorized service organizations using ap proved equipment and software If you do not have this approval do not attempt to perform these procedures If they are performed improperly or incompletely the printer will not function properly Factory Technical Support Refer to the Factory Repair amp Parts Ordering Procedure topic in this Section for information on contacting technical support ordering parts or returning your printer for repair RMAN QLS 002 rev A 41 6 PRINTING A DIAGNOSTIC LABEL Creating a Configuration Label 1 Turn the printer off Load the media compartment with journal media media
44. any elec You must use an ESD strap work at a properly grounded workstation antistatic mat or tray tronic components must be placed in antistatic bags 4 NOTE AN16861 035 036 are used on QL 320 units built prior to 1 20 03 Platen replacemnt proce dures are the same for both versions Removing the Gear and Platen 1 Open the Media Cover 2 Pry out the gear end of the Platen and remove the Platen Installing the Gear and Platen 1 Align the flats on the Platen shaft with the hole in the Gear The rib molded on the Gear must face outboard 2 Install the Platen with Gear in the Inner Cover as shown Insert this end first H Gear 64P 24T Rib faces outboard Installing the Scraper If the printer uses a scraper and it is not installed snap the Scraper into the Media Cov er The pins on the Scraper fit into the mounting holes for the Peeler Bar The Scaper is used with linerless media only Scraper RMAN QLS 002 rev A Repair Procedures 2 58 PLATEN GEAR KITS QL420 420 PLUS AN16753 021 amp 022 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must be placed ESD protective tray If stored any elec tronic components must be placed in antistatic bags Introduction The Platen Assembly and the Media Rollers of the Printer are parts subject to wear and damage in the same way as are automobile tires
45. atch Assembly at an angle to the Printer Frame with one leg of the Latch Spring captured behind the vertical feature on the Printer Frame Rotate the Latch Assembly over the Printer Frame until the hole in the left hand side of the Latch Assembly lines up with the Latch Pivot Shaft Press the Latch Pivot shaft all the way into the Latch Assembly The Latch As sembly should be held in the open position by the Latch Spring Rotating the Latch Assembly closed should allow the latch Lock to snap into place retaining the Latch Assembly in the closed position Install the Upper Housing Install the QuickLink module Install the Battery Pack Perform a two key reset to verify the printer was reassembled correctly Latch Spring Ensure that spring leg hooks over feature in Printer Frame 2 97 RMAN QLS 002 rev A Repair Procedures PEELER SHAFT amp ROLLER QL 220 220 PLUS AN16972 006 QL 320 QL 320 PLUS AN16861 026 amp QL 420 AN16753 024 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Preparation 1 Turn the printer off and remove the battery pack 2 Remove the Latch Assembly Module Removing the Peeler Shaft and Roller 1 Turn the Latch Assembly upside down 2 Carefully pull on one flange of the plastic latch and pull out the
46. atic bags Tools Needed 1 Phillips head screwdriver 3 32 Hex Driver Removing the Motor 1 Turn the printer off and remove the battery pack 2 Remove the QuickLink Module 3 Remove the Upper Housing 4 Disconnect the MLB 5 Remove the Printer Frame and Media Cover Assembly from the Lower Housing 6 Remove the Motor 1 from the Printer Frame by removing its mounting Screw 2 and twisting the motor away from the frame as shown at 2 Install the new Motor by inserting the pinion through the hole in the Printer Frame and meshing it with the gears on the side of the Printer frame Rotate the motor into place on the Printer Frame as shown at 3 and secure it with 1 Screw supplied with the kit Hook the tabs on the Lower Housing into the Printer Frame and Media Cover Assembly Rock the Printer Frame and Media Cover into position as shown at 4 Secure the Printer Frame to the Lower Housing with 4 Screws as shown at 5 Ensure that none of the sensor cables or the motor cables are pinched between the Printer Assembly and the Bottom Cover Prior to assembly For ease of handling close the media cover but leave the latch in the open posi tion 10 Plug the printer cables into the MLB Using Table 1 as a guide plug in the cables from the Printer to the MLB Ensure all ZIF connectors for the flat flex SG 56 ZA RMAN QLS 002 rev A Repair Procedures 2 84 cables locked 11 Assemble the Upper Housin
47. ble Twist excess cable Gap Sensor Cable Label Presence Sensor Cable continued RMAN QLS 002 rev A Repair Procedures 2 100 If PCC digit 10 5 set SW1 to OTHER CW turn fully clockwise PIM compati ble Install the Keypad cables per the table on the preceding page Install the Upper Housing and Lower Housing Compatibility Switch SW1 Install the Battery Pack Load the application You must reload the printer s original application files The application files can either be stored on your local system or can be down loaded from the factory s database N You must have authorization from Zebra to access the application files from the factory 10 Calibrate the Sensors Using the gray and white swatches follow the on screen instructions on the unit test and set up software to properly calibrate the sen sors e 2 101 RMAN QLS 002 rev A Repair Procedures MLB QL 320 AN16861 018 RK18234 1 QL 320 PLUS RK18465 002 QL 320 COST REDUCED RK18465 006 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray All electronic components must be placed an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Removing the MLB s Turn the printer off and remove the battery pack 1 Remove the QuickLink Module Remove the Upper Housing Remove the Keypad Unplug all cables from the MLB Remove the remaining Screw sec
48. ch label sup plied with repair kit to Antenna Housing Plug lead from Antenna Assembly into PCMCIA Radio module Finish the Assembly 5 Install the Upper Housing per 16861 010 6 Secure the Antenna Assembly in the printer as though it were a wireless mod ule refer to procedure for AN 16861 007 RMAN QLS 002 rev A Repair Procedures e 2 70 QL 320 320 PLUS amp QL 420 420 PLUS WIRELESS MODULES All electronic components must be placed an ESD protective tray If stored any elec You must use ESD strap work properly grounded workstation antistatic mat or tray tronic components must be placed in antistatic bags Introduction The following pages detail the procedure to install the Cover used for non wireless units and the following Wireless wireless modules Module Type Module Housing no wire less IrDA Module Bluetooth 1 2 B C Bluetooth 2 0 D 916 MHz SRRF 2 4 GHz SRRF Compact Flash 802 11b EU countries N opt Compact Flash 802 11b North America opt 802 11b SRRF WiFi F opt 802 11g SRRF opt n a AN16861 009 RK18229 1 AN16861 007 AN16861 008 RK18230 1 AK18182 1 n a n a QL 320 RK18465 004 RK17735 018 RK17735 005 RK18879 002 n a n a RK17735 006 RK17735 007 RK17735 008 RK18465 005 AN16753 008 AN16861 009 RK18229 1 n a n a RK18230 1 AK18182 1 n a n a QL 420 R
49. ct Flash N countries WLAN 802 11b Compact Flash countries MEDIA HANDLING Direct Thermal Linered Platen Direct Thermal Linereless Platen Direct Thermal Linered Platen Label Present Sensor Direct Thermal Linereless Platen Label Present Sensor COUNTRY CODE Group 0 North America Australia NewZealand Group L Brazil Argentina Group E EU EFTA Group A Japan Taiwan Korea Group B China Singapore Thailand Phillipines HARDWARE OPTIONS Belt Clip Standard Shoulder Strap Hand Strap Stand No Options No Belt Clip OTHER OPTIONS None Media Width Sensing CUSTOMER SPECIFIC OPTIONS Refer to Specific PCC level BOM c 1 wrmro 1 Each OL 220 Mobile Printer has a Product Configuration Code PCC label on the bottom of the unit Use this chart to determine the features installed on your printer then use the Illustrated Parts List on the following pages to determine which replacement kits must be ordered RMAN QLS 002 rev A Replacement Kits e 3 114 Repair kits identified for use with QL 220 Plus models not interchangeable with similar QL 220 kits Kits identified for use with OL 220 models not interchangeable with similar QL 220 Plus kits Repair kits not specifically identified for use with either OL 220 or OL 220 Plus can be used on both models PCC Example PCC number Q2D LUBA0010 00
50. ction of the Users Guide 11 Reinstall the Battery Pack Reinstall the Battery Pack and perform a two key reset to verify that the Printhead has been properly installed 12 Test and Calibrate the Printer The printer should be run through the complete unit test procedure detailed in Section 2 of the OL Maintenance Manual to properly calibrate the new sen sor RMAN QLS 002 rev A Repair Procedures 2 92 LATCH QL 220 01 220 PLUS AN16972 004 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN All electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Installing the Latch 1 Slide the Latch Shaft on the Printer Frame Assembly from Station 3 in the direc tion shown until flush with the side of the Printer Frame 2 Slide the Latch Spring over the other end of the Latch Shaft and ensure that the arm of the Spring is retained by the feature on the Printer Frame NOTE Flip the Peeler Bail forward in the position shown for greater ease of assembly 3 Slip the Latch Assembly over the protruding end of the Latch Shaft Slide it par tially onto the Shaft and ensure that the other arm of the Latch Spring will slip into the groove on the inside surface of the Latch Latch Assembly This arm of the Latch Spring Slide Latch Shaft must fit into the groove on flush with this side inside of the latch of the
51. ctory Service Center FSC your printer will be updated as necessary to conform with the configuration label Notes If the label does not properly identify the printer s current configuration any changes you have made to the printer s configuration may be removed should it be returned to Zebra f you contact Zebra s technical support staff you will be asked for your unit s configuration number If the configuration number you supply does not correspond to the printer s actual status any technical support you receive may not be accurate RMAN QLS 002 rev A Replacement Kits 3 112 FACTORY REPAIR AND PARTS ORDERING PROCEDURE If you need to return a printer to the factory for repair or upgrade a Return Material Authorization RMA must be issued from Repair Services prior to returning any assemblies PC boards printers cables etc for repair or replacement The name address contact and phone number of the company that equipment is to be returned to must also be provided A problem description is also necessary When replacing items always refer to the Product Configuration Code to insure the correct part for your specific unit is being ordered If you are unsure of the correct part contact Zebra Customer Service with the unit serial number and the Product Configuration Code to obtain the appropriate part number s The serial number label and Product Configuration Code label are either on the bottom or the back of the printe
52. d for use with either OL 420 or OL 420 Plus can be used on both models PCC Example PCC number Q4D LUBAOO010 00 results in OL 420 Plus with the following CPU Board with 8M each of SRAM and Flash Memory LCD display US Canadian English Latin 1 amp 5 fonts Bluetooth SRRF QuickLink module Standard linered media platen Certified for use in North America Australia and New Zealand Shoulder Strap No Media Width Sensing option Parts Not Illustrated PART NUMBER DESCRIPTION STRAP CARRYING 8 0 NO RINGS e 3 127 RMAN QLS 002 rev A Replacement Kits QL 420 amp 420 PLUS REPLACEMENT KITS ITEM PART DESCRIPTION RK18229 1 ASSY MODULE BLTH RADIO QL3 4 QL 420 1 2 B C RK17735 005 KIT REPAIR MODULE BLUETOOTH OL 3 4 PLUS 1 2 B C RK18879 002 KIT REPAIR MODULE BLUETOOTH 3 4 PLUS 2 0 D RK18230 1 ASSY MOD CF 802 11B ENDCAP ANT N EU COUNTRIES QL 420 KIT REPAIR MODULE CF 802 11B EU COUNTRIES QL3 4 PLUS KIT REPAIR MODULE CF 802 11B AMERICA QL3 4 PLUS M 55 MOD OL 3 4 802 11B AMERICA QL 420 KIT REPAIR MODULE CF 802 11B QL 3 4PLUS DPAC ASSY MODULE IRDA QL3 4 QL 420 KIT REPAIR IRDA MODULE QL 3 4 PLUS RPR 014 HSG WIRELESS MDL QL 420 KIT REPAIR MODULE COVER OL 420 PLUS RK17735 020 KIT REPAIR MODULE CF 802 11G QL 420 PLUS MOTOR AN16753 007 UPPER HOUSING W BOARD COVER AN16753 011 LATCH ASSEMBLY AN16753 024 PEELER SHAFT ROLLER KIT
53. d apart the sides of the Printer Chassis and remove the MLB Installing the MLB Spread apart the sides of the Printer Chassis and rotate the board into the Print er Chassis until it snaps into place The MLB will be retained between the tabs in the Printer Chassis so that it is square ans secure Install the Printer Assembly Plug in the printer cables per the following table Printer Chassis 2 99 RMAN QLS 002 rev A Repair Procedures Keypad Ground 1 Flex J1 GROUND Bar Sensor 3 Flex J2 BAR bottom of board Printhead 28 Flex J3 PRINTHEAD Motor 4 J4 MOTOR bottom of board Label Presence Sensor 4 Flex J5 PEEL Membrane Keypad 8 Flex J6 KEYPAD LCD Keypad 10 Flex J8 LCD QuickLink Module J9 MODULE Gap Sensor Printhead Ground 5 Flex J10 GAP r3 Notes For ease of assembly install the Printhead and Motor Cables first then install the optional Media Width Cable Connectors for cables are polarized The connectors will only fit in one direction Do not try to force the connectors in place Flex cables install in zero insertion force ZIF connectors Pull the connector open insert the cable and close the connector to retain the flex cable Dress all cables away from mounting bosses so they won t get pinched during the next as sembly steps 4 Setthe Compatibility Switch per PCC digit 10 If PCC digit 10 2 0 set SW1 to NORMAL CCW turn fully counterclockwise Motor Cable Bar Sense Ca
54. ding e f unit is equipped with label presence sensor Insure most recently printed label is removed Also insure label sensor is not blocked Poor or faded print or H flashing Clean printhead Check battery and recharge or replace as necessary Check quality of media Partial missing print Check media alignment Clean printhead e Insure printhead is properly closed and latched Garbled print Check baud rate No print Check baud rate Replace battery Check cable to terminal Establish RF Link Wireless units only or restore LAN associativity QL 420 WLAN models only e Invalid label format or command structure put printer in Communications Diagnostic Hex Dump Mode to diagnose problem Reduced battery life Check battery date code if battery is one to two years old short life may be due to normal aging Recondition battery Replace battery Yellow error light flashing application or application corrupted reload program e lf using wireless communications flashing indicator is normal while data is being transmitted or received 9 Yellow error light always on or fi flashing Check that media is loaded and printhead is closed and securely latched 10 Skips labels Check media for top of form sense mark or label gap Check that the maximum print field has not been exceeded on label e Insure bar or gap sensor is not blocked or malfunctioning 11 Communication Error
55. e Belt Clip into the Belt Clip Retainer 1 2 Secure the Belt Clip and Belt Clip Retainer to the bottom of the printer with 2 Screws supplied as shown Belt Clip Retainer QL220 Belt Clip QL320 Belt Clip Retainer M3 x 10mm Self Tapping Screw Torque 5 in Ibs Belt Clip Retainer 2 107 RMAN QLS 002 rev A Repair Procedures D RINGS QL 320 320 PLUS AN16753 010 CARRYING STRAP QL 220 220 PLUS QL 320 320 PLUS amp QL 420 420 PLUS AN16753 009 AN16753 010 Install the D Rings Position the 2 D Rings between the upper and Lower Housing and install the 2 4 40 x 1 Socket Head Screws AN16753 009 Install the Carrying Strap Slide the 2 Sleeves into the loops of the Carrying Strap Slide the 2 Sleeves between the upper and Lower Housing capturing the Carrying Strap between the upper and lower covers Secure the Upper and Lower Housings with the 2 724 40 x 1 Socket Head Screws Carrying Strap Short Sleeve 2 4 40 x 1 Screw Torque 5 in Ibs RMAN QLS 002 rev A Repair Procedures 2 108 CORNER ATTACHMENT KIT QL 320 320 PLUS amp QL420 420 PLUS AN16753 010 Introduction This kit supplies you with the parts needed to Replace the D rings supplied as standard equipment with the printer or Install the bushings supplied for use with the optional carrying strap Tools needed 3 32 hex driver Removing the D Rings 1 Remove the 2 Screws securing the upper and
56. e Serve 9 2 0 Remo 4 server Forz 101 TCP CN woe LN LPO CN CHP OH BOOTP OFF FP CH HTP QN SNTF Ou Papa OFF Ch TELHET emos FiGURE 1 CONFIGURATION LABEL EXAMPLE 1 7 Report appears only on units with wireless options installed Units with no wireless op tions will print an empty line and resume This unit has a 802 11b radio option installed This section details the radio s network settings RMAN QLS 002 rev A FicunE 1 1 LABEL EXAMPLE CONTINUED RMAN QLS 002 rev A Detected Spectrurz4 S32 11b MAC Adress 09 28 69 31 Operqrirg mde In rcskpcc Intemational Ncde cff Preab e erem lasg Power cve best Ge detbencioghin opes EAF aff janbaons off Stared 5512 IHKA4 Assocated ESSID LINKX Perlpherwi MR 3 07 SCARD 3 0 LC fastal ed morle P425 882 119 Coupacz Flash 3 Power hiuliagelhent in act vity met l Low Foteprx 60 Ser lt mar uff Disab Mel ztd 17 5300 Low bot Wcrmirg 7 108165 Lew bok Skuk acma B 29 174 Foar On Cycles ee Memory e Flame 18354607 Pries RAM 18352807 Label Width 824 dats 143 mr 57274 dots 7221 Cac res TAC D Thr 172 Car cabal Aada i144 323 does 3 Tr 13 Cur Bar 246 Thr
57. e tray If stored any elec tronic components must be placed in antistatic bags Introduction The Latch Assembly consists of the Latch The Peeler Assembly the Latch Shaft and the Latch Spring If any of these components become physically damaged the entire Latch Assembly should be replaced Tools needed 1 Phillips Head Screwdriver 3 2 hex driver Removing the Latch 1 Turn the printer off and remove the battery pack 2 Remove the QuickLink Module 3 Remove the Upper Housing 4 Open the Media cover Press the latch release button and open the Media Cover as though loading media Remove any media from the printer Refer to the User s Manual Remove the Latch Assembly Push the latch pivot shaft out of the printer You can use the 3 32 hex driver to get the shaft started Pull the shaft out far enough so that you can rock the Latch Assembly up and away from the print er Pull the Latch shaft and the latch clear of the printer Retain the Printhead Springs Installing the Latch Latch Shaft Rotate Latch Assembly out of the printer Remove the Latch RMAN QLS 002 rev A Repair Procedures 2 96 Install the Latch Shaft Slide the Latch Pivot Shaft into the Printer Frame so that the end of the shaft is flush with the left hand side of the Printer Frame Install the Printhead Springs Snap the 2 Printhead Springs back into place between the Printhead Assembly and the Latch shaft Install the Latch Assembly Hold the L
58. ectly above it 3 Start the Label Vista program by either clicking on the Label Vista shortcut on your desk top or using the Start button 4 Use Label Vista s extensive built in Help topics for instructions on using its many design editing and diagnostic features continued RMAN QLS 002 rev A e 1 10 USING LABEL VISTA Equipment Required 1 A computer with the following minimum configuration Pentium CPU 256 MB RAM 1 44 MB Floppy Drive 1 GB Hard Drive CD ROM drive SVGA 14 in monitor and SVGA card 2 Serial Ports USB Port Windows 95 9 NT or 2000 Unit Test Software version 3 3 or higher installed with the euro configuration A bar code scanner using either RS232 serial keyboard wedge or USB com munications Example Symbol Model 151908 series Serial Interface Cable part number AK18350 1 or a Zebra approved equivalent Spare batteries charger and test media specific to the printer Refer to the table in the Tools and Supplies topic in Section 2 of this manual Sensor calibration swatches p n AA15417 1 gray and p n AA15417 2 white These swatches are included in Spares Kit AN16753 029C Running The Software CAUTION DO NOT disconnect the communications cable at any time during the Unit Test procedure unless prompted to do so by the software Certain replacement procedures in this manual will require running the test procedure to verify a repair It is recommended that you perform the entire unit
59. edia As sembly Installing the Media Assembly 1 All Repair Kits Assemble the Gap Sensor Insert the sensor on the Gap Sensor Cable into the Plate Edge Guide as shown The large hole in the cable will fit over the mounting boss on the Plate Edge guide Dress the grounding strap portion of the cable assembly away from the Plate Edge Guide as shown For RK16823 043 Only Install the Gear 32P 14T on the Edge Guide Assembly Squeeze the two media Supports together as far as they will travel Slide the Gear 32P 14T over the shaft on the Edge Guide Sub Assembly engaging the teeth on the two racks with the teeth on the gear All Repair Kits Install the Media Assembly RMAN QLS 002 rev A Repair Procedures 2 50 Slip the Media Assembly into the slot in the Printer Frame RK16823 043 RK18462 1 RK18463 1 The Media Width cable is dressed through two slots and a tab in the Printer Frame as shown The Gap Sensor Cable must be folded over and dressed through the slot on the printer frame as shown Ensure it is not pinched before securing the Media As sembly Ensure Media Sensor cable is behind holding feature Dress the Sensor cable through here Screw 4 40 x 1 4 Socket Hd 2 p u Dress Media Width Sensor Cable through Printer Frame 5 Secure the Media Assembly to the Printer Frame with screws from the motor side of the Printer Frame Do not pinch any cables Secure the Gap Sensor Cable Ground to the Pri
60. ery pack Remove the QuickLink Module Remove the Upper Housing Press the latch release button and open the Media Cover Remove any media from the printer Unlock the connector and remove the Bar Sense Cable from J2 on the MLB Remove the Printer Frame from the Lower Housing Carefully pivot the printer frame out of the Lower Housing 2 below and lift the Media Cover clear of the Lower Housing 3 below A Avoid putting excess strain on the remaining cables connected to the MLB 8 If necessary remove the Platen and Gear and or the Peeler Bar or Scraper from the Media Cover Assembly 9 Remove the Bar Sense Cable from the Printer Frame Carefully peel the Bar 2 45 RMAN QLS 002 rev A Repair Procedures Sense cable off the bottom of the Printer Frame 4 below 10 Remove the Media Cover Using a 3 32 hex driver push the Hinge Pin out of the Printer Frame and then lift the Media Cover from the Printer Frame Installing the Media Cover Media Cover Slide Hinge Pin Behind Flex Circuit Hinge Pin Printer Frame 1 Feed the Bar Sense Cable through the slot in the Printer Frame as shown 2 Align the Media Cover with the Printer Frame and slide the Hinge Pin through the Media Cover and Printer frame Center the pin Slide the hinge pin behind the Bar Sense Cable 3 Peel the backing off the bar sensor cable and adhere it in the groove on the bot tom of the Printer Frame 4 Install the Printer F
61. f Wi d 2 the Sensor Cable to the back G of the Printhead Assembly with a Screw 2 Locate the Printhead Assembly Slide the Printhead Assembly into the Printer Frame as shown The ears on the Printhead Assembly will fit into the Printer frame where shown Dress the Printhead Cable as shown Install the Latch Shaft Slide the Shaft Latch into the Printer Frame Install the Printhead Springs Snap the Printhead Springs into position The leg Printhead Assembly of the Spring with a loop will fit over the Shaft Latch and the other leg will fit into a slot in the Printhead Assembly Press Springs into place with Tool p n AU16259 1 Use of tool is optional Printhead Springs Note This end of the Printhead Spring snaps into mating slots on the Printhead Assembly Note Location of loop on Printhead Spring secures over the Latch Shaft S n CL16985 3 FLEX CRKT SHLD QL4 LBL SEN is included with repair kit RK18465 003 Instructions for installation of this cable are included in the procedure for AN16861 015 2 87 RMAN QLS 002 rev A Repair Procedures PRINTHEAD QL 420 RK18252 1 amp QL 420 PLUS RK17735 004 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must be placed on ESD protective tray If stored any elec tronic components must be placed in antistatic bags Introduction Refer to the Troubleshooting techniq
62. g Always keep these parts in their original packaging until they are to be in stalled RMAN QLS 002 rev A Repair Procedures 2 42 MEDIA COVER QL 220 RK18236 1 amp QL220 PLUS RK17735 015 You must use an ESD strap and work at a properly grounded workstation antistatic mat or CN tray All electronic components must be placed an ESD protective tray If stored any electronic components must be placed in antistatic bags Tools Needed 1 Phillips head screwdriver 3 Hex Driver Removing the Media Cover Turn the printer off and remove the battery pack Remove the Upper Housing Press the latch release button and open the Media Cover as though loading me dia Remove any media from the printer Remove Printer Chassis from the Lower Housing Retain the screws Unlock the connector and remove the Bar Sense Cable from J2 on the MLB Carefully peel the Bar Sense cable from the bottom of the Printer Chassis Press the Hinge Pin out of the Printer Chassis and remove the Media Cover Use the 3 32 hex driver to get the pin started Lift the Media Cover from the Printer Chassis 7 f necessary remove the Platen and Gear and or the Peeler Bar or Scraper Installing the Media Cover 1 Feed the Bar Sense Cable through the slot in the Printer Chassis as shown 2 Align the Media Cover with the Printer Chassis and slide the Hinge Pin through the Media Cover and Printer Chassis Center the pin A Slide the hinge pin behind the
63. g to the Printer and secure it with the retained hard ware At this time either the D rings or the Carrying strap which was supplied with the printer should be reassembled Note that the longer screws are used to secure the D rings Install the QuickLink module Plug the either the QuickLink module or the mod ule housing supplied with the printer into the Top Housing and secure with 1 screw through the battery compartment Install the Battery Pack Reinstall the Battery Pack and perform a two key reset to verify that the Printer has been properly reassembled Perfom the Unit Test procedure Perform a complete unit test to ensure that the sensor Calibrations are still correct and the motor is operating correctly Printhead 28 Flex J3 Motor 4 J4 Media Width Sensor optional 3 J11 bottom of board Bar Sensor Cable 3 Flex J2 Gap Sensor Printhead Ground 5 Flex J10 Label Presence Sensor 4 Flex J5 2 85 e RMAN QLS 002 rev A Repair Procedures PRINTHEAD QL220 RK18278 1 amp QL 220 PLUS RK17735 016 All electronic components must be placed an ESD protective tray If stored any elec You must use an ESD strap work at properly grounded workstation antistatic mat or tray tronic components must be placed in antistatic bags Installing the Printhead Install the Printhead Assembly Insert the left hand mounting ear of the Printhead Assembly into the Printer Frame Rotate the other e
64. h the Printer and secure the Cable Install the Printer Frame to the Lower Housing Plug in the Bar Sensor Cable the Label Presence Sensor and the optional Media Width Sensor to the MLB Plug the Printhead Motor Head up switch and Bar sense cables into the MLB Install the Upper Housing Ensure that the D Rings or optional hand strap components are in N stalled Media Assy Install the QuickLink Module Printer Frame Install the battery Test the Printer Fold Gap Sense Cable Secure Media Assem bly to Printer Dress Media Width Sen sor Cable on 003 amp 004 Kits only 2 53 RMAN QLS 002 rev A Repair Procedures MEDIA SUPPORT DISKS QL SERIES Media Type QL 220 220 Plus AN16972 005 Linered QL 320 AN16861 030 2 Linered 031 QL320 320 Plus amp QL420 420 Plus QL420 420 Plus AN16753 002 Linered AN16753 026 Linerless Tools Needed 1 Phillips head screwdriver Remove the Media Support Disks 1 Turn off the unit open the Media Cover and remove any media loaded in the printer Refer to User s Manual Remove the existing Support Disks by removing the screw and flat washer se curing them to the Media Supports Install new Media Support Disks Media Support Disks for linered media are smoke colored Media Support Disks for linerless media are colorless clear Both are assembled the same way 1 Determine Media Core Size Determine which media core size you will be us ing
65. he D rings or the Carrying strap which was supplied with the printer should be reassembled Note that the longer screws are used in the corners of the Upper cover where the D rings or the carrying strap was installed Install the QuickLink module Plug the either the QuickLink module or the mod ule housing supplied with the printer into the Top Housing and secure with 1 screw through the battery compartment Install the Battery Pack Perform a two key reset to verify that the unit has been correctly reassembled 4 1 Upper Housing Note that edges of Board Cover fit in these slots Screw Socket Hd 4 40 x 3 8 Torque 5 in lbs 2 63 RMAN QLS 002 rev A Repair Procedures UPPER HOUSING QL420 420 PLUS AN16753 007 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Tools Needed 1 Phillips head screwdriver 3 32 Hex Driver Removing the Upper Housing Turn the printer off and remove the Battery Remove the QuickLink Module Remove the Upper Housing Remove the Upper Cover by removing 4 screws on the bottom cover Retain all hardware and either the D rings or the Carry ing Strap supplied with the printer Cover P C Board p n CA16406 1 Assemble the P C Board Cover Fold the P C Board Cover
66. it Remove the screw and Washer securing the Keypad ground strap to the MLB Slide the Keypad Assembly out of the Lower Housing as shown Installing an LCD Keypad Plug the flex circuit from the Keypad into J6 and lock the connector Plug the Flex cable from the Display into J8 and lock the connector Fold the static ground strap from the Keypad so that exposed copper on the end of the ground strap will make contact with the pad on the MLB Secure the Ground Strap to the MLB with a 4 40 x 1 4 Socket Head Screw and 4 Nylon Washer Slide the LCD Keypad into the Lower Housing dressing the Keypad flex circuit which plugs into J6 and the ground strap down and under the MLB Gently fold loop of display Flex Circuit which plugs into J8 over the top of Display Al low to relax back into place Slide the Keypad Assembly into the Lower Housing as shown dressing the flex circuits down and under the MLB 2 75 RMAN QLS 002 rev A Repair Procedures Install the Upper Housing Install the QuickLink Module Install the Battery Pack Test the Printer Display Cable Installing a Membrane Key pad Screw Socket Hd 4 40 x 1 4 amp 4 Nylon Washer Plug the flex circuit from the Keypad into J6 Lock the connector Fold the static ground strap from the Keypad so that exposed copper on the end of the ground strap will make contact with the pad on the MLB Secure the Ground Strap to the MLB with the 4 40 x 1 4 Socket Hd Screw a
67. le toward the bottom of the CPU Board Screw 4 40 x 3 16 Skt Hd Torque 5 in Ibs 2 77 RMAN QLS 002 rev A Repair Procedures PRINTER FRAME QL 320 320 PLUS AN16861 029 amp QL 420 420 PLUS AN16753 012 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must placed an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Tools needed 1 Phillips Head Screwdriver 3 Hex Driver Removing the Printer Frame Turn the printer off and remove the battery pack Remove the QuickLink Module Remove the Upper Housing Remove the MLB Remove the 4 Screws that secure the Printer Frame to the Lower Housing and remove the Printer Frame Remove the optional Media Width Sensor If the Printer is equipped with the Media Width Sensor option pull the sensor cable free of the Printer Frame If necessary remove and retain the following from the Printer Frame Media Cover Latch Assembly Media Assembly Printhead Assembly Motor Install the new Printer Frame Assembly 1 Assemble the Media Assembly onto the new Printer Frame Refer to AN16753 001 for more details on installing the QL 420 Media Assembly Ensure the Gap Sensor Cable is in place Place the Media Assembly into the Printer Frame and rock it back into posi tion Secure in place with 2 Screws f equipped with the optional
68. mation or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Because some states do not allow the exclusion of liability for consequential or incidental damages the above limitation may not apply to you Copyrights The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL IS and ZebraLink programs Element Energy Equalizer Circuit E39 and AGFA fonts Software ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL Il Element Energy Equalizer Circuit Circuit are registered trademarks of ZIH Corp All rights reserved worldwide Monotype Intellifont and UFST are trademarks of Monotype Imaging Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Andy CG Palacio CG Century Schoolbook CG Triumvirate CG Times Monotype Kai Monotype Mincho and Monotype Sung are trademarks of Monotype Imaging Inc and may be
69. nd 4 Nylon Washer Slide the Keypad Assembly into the Lower Housing as shown dressing the flex circuit and ground strap down and under the MLB Install the Upper Housing Install the Wireless Module Install the Battery Pack Test the Printer Screw Socket Hd 4 40 x 1 4 amp 4 Nylon Washer RMAN QLS 002 rev A Repair Procedures 2 76 PRINTER FRAME QL220 220PLUS AN16972 001 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN All electronic components must be placed an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Installing the Printer Frame 1 Install the Media Cover on the Printer Frame 2 Install the Keypad and Display in the Printer Frame 3 Install the MLB in the Printer Frame 4 Install the Printer Assembly in the Printer Frame and secure with 2 screws from underneath the Printer Frame Plug all cables into the MLB Insert the Printer Frame in the Lower Housing Secure the Printer Frame with 2 4 40 x 3 16 Skt Hd Screws from under neath the Lower Housing Press the Connector Cover onto the tab Insert the Printer Frame in the Lower Housing Media Cover end first and then snap the Printer Frame in place Install the Insulator over the PC Board Install the Upper Housing Close the media cover and latch in place Printer Frame Assembly Dress motor cable and Media Width Sensor cab
70. nd into the Printer frame and snap into place Dress the Flex Cable from the Printhead Assembly through the Latch Lock Dress the Sensor Cable through the cutout on the Printer Frame Printhead Assy Insert this end first then pivot op P posite end into Printer Frame 2 E gt Insert sensor cable through VW 9 this coutout d KD Printer Frame Insert printhead flex cable through cout out in the Latch lock Install Printhead Springs Snap 2 Springs Printhead into place Note that the loop end of the springs fit against the Printer Frame and the other end will snap into slot features on the Printhead Assembly Install the Latch Shaft Slide the Latch Shaft into the Printer Frame so that the Shaft protrudes from either side of the Printer Frame The loops from the Printhead Springs should rest on the shaft Printhead Springs Latch Shaft RMAN QLS 002 rev A Repair Procedures 2 86 PRINTHEAD QL320 RK18277 1 amp QL 320 PLUS RK18465 003 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must be placed on ESD protective tray If stored any elec tronic components must be placed in antistatic bags Installing the Printhead 1 Secure OT Screw 4 40 x 3 16 Torque the Static Cable Note Ears of Printhead Assembly Mounting plate slide into Printer Frame Secure the static Latch Shaft ground 2 AN section o
71. nters and a host terminal can occur in four basic ways By acable between the printer and its host terminal using either RS 232C or USB 2 0 communication protocols Linking to a host terminal via Infrared usually by means of the industry standard IrDA protocol By means of a Bluetooth short range radio frequency link By means of a wireless LAN Local Area Network per 802 11 specifications User Guide Use of this manual presumes a familiarity with the OL series printers Complete information regarding the operation features and specifications of the OL series printers can be found in the QL Series User Guide which can be found on line at www zebra com manuals 41 5 RMAN QLS 002 rev DIAGNOSTIC TOOLS This section of the Printer Repair Manual contains instructions for using the various diagnostic tools available from Zebra and instructions on contacting technical support services offered by Zebra Following sections contains explanations on the products configuration structure troubleshooting guide for isolating common printer problems illustrated parts break downs for specific models and specialized component replacement procedures Configuration Label Printout The printer can create a configuration label which exercises all of the printhead s ther mal elements and create a detailed report of the printer s settings and any special files that may be loaded into memory This Diagnostic label can be used as
72. nthead 7 Install the Printer Frame to the Lower Housing 8 Plug in the Bar Sensor Cable the Label Presence Sensor and the optional Media Width Sensor to the MLB Plug the Printhead Motor Head up switch CUN and Bar sense cables into the MLB edge of 9 Install the Upper Housing Ensure that the D Ais Guide Rings or optional hand strap components are in ssem bly fits stalled between 10 Install the QuickLink Module these rails 11 Install the battery 12 Test the Printer 2 51 RMAN QLS 002 rev A Repair Procedures MEDIA GUIDE ASSEMBLY QL420 420 PLUS You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must be placed an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Description RK18466 002 QL4 Linerless RK18466 003 QL4 w Media Width RK18466 004 QL4 Linerless w Media Width AN16753 001 QL4 Media Assy Tools needed 1 Phillips Head Screwdriver 3 2 hex driver Removing the Media Assembly 1 Turn the printer off and remove the battery pack 2 Remove the QuickLink Module and retain the parts 3 Remove the Upper Housing and retain the parts 4 Unplug the following cables from the MLB J5 Label Presence Sensor J10 Gap Sensor If unit has the Media Width Sensor option unplug J11 from the bottom of the board Unplug the Printhead Motor Head up switch and Bar sense cable
73. onfigurations created after 10 02 The E wireless option is not available for any QL 320 configurations created after 10 05 and not available for any QL 320 Plus configurations Spares support for older configurations will be continued RMAN QLS 002 rev A Replacement Kits 3 120 2 Worldwide WLAN option a special cfg file to be loaded in memory for compliance with international regulations Interpreting the PCC Code Each OL 320 Mobile Printer has a Product Configuration Code PCC label on the bottom of the unit Use this chart to determine the features installed on your printer then use the Illustrated Parts List and cross reference tables on the following pages to determine which replacement kits must be ordered Repair kits identified for use with QL 320 Plus models are not interchangeable with similar QL 320 kits Kits identified for use with OL 320 models not interchangeable with similar QL 320 Plus kits Repair kits not specifically identified for use with either OL 320 or OL 320 Plus can be used on both models PCC Example PCC number Q3D LUBAO010 00 results in a OL 320 Plus with the following CPU Board with 8M each of SRAM and Flash Memory LCD display US Candian English Latin 1 amp 5 fonts Bluetooth SRRF QuickLink module Standard linered media platen Certified for use in North America Australia and New Zealand Shoulder Strap Accessory Parts not illustrated PART NUMBER
74. ows users to design labels which can be printed on the full range of Zebra mobile printers Label Vista also provides a powerful set of diagnostics tools which use familiar Win dows point and click routines These tools can be reached under the Printer selection on the Label Vista menu bar It is recommended that the Label Vista documentation package be consulted for a more detailed description of the printer diagnostics avail able in Label Vista Equipment Required For Label Vista 1 An IBM PC Compatible with the following mimimum configuration Pentium CPU 256 MB RAM 1 44 MB Floppy Drive 1 GB Hard Drive CD ROM drive SVGA 14 monitor and SVGA card 2 Serial Ports 1 Parallel Port AUSB port Windows 95 98 NT or XP 2 Serial Interface Cable part number BL17205 2 or a Zebra approved equivalent or a USB interface cable part number AT17010 1 3 Digital Multimeter Fluke 77 or similar w minimum impedance gt 100 4 Spare batteries charger and test media specific to the printer Refer to the table in the Tools and Supplies topic in Section 2 of this manual Starting Label Vista 1 Plug the 9 pin D sub connector from the serial interface cable into a serial com munications port COM1 or 2 on your computer If you are using USB com munications plug the USB cable into the port on your PC 2 Plug the other end of the interface cable into either the serial UO port of the printer or the USB port dir
75. r Refer to Repair Manual Organization page for more information on label location Portable printers with the optional protective boot will have to have the lower boot removed to gain access to the PCC label Equipment received without return authorization will not be accepted REPAIR SERVICES CONTACT INFORMATION IN THE USA Zebra Technologies Corporation LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 USA Phone 1 847 913 2259 Fax 1 847 913 8766 e mail repair zebra com RMA requests repair zebra com IN EUROPE Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ United Kingdom Telephone 44 1494 768298 Fax 44 1494 768210 e mail tseurope zebra com RMA requests ukrma zebra com Ask for Customer Support 3 113 RMAN QLS 002 A Replacement Kits QL 220 PRODUCT CONFIGURATION CODE PCC 34567 8 9 10111213 1415 2 0 2 DL 220 220 Plus Printer Nw 2M 2M 8 4 QL 220 Plus 16M 8M QL 220 1 5 KEYPAD DISPLAY LCD Membrane CHARACTER SET US Candian English Latin 1 amp 5 Including Turkish Chinese 16 x 16 Japanese 16 x 16 Japanese 24 x 24 Chinese 16 x 16 simplified Chinese 24 x 24 simplified COMMUNICATION WIRELESS SRRF None cable communications only IrDA Bluetooth WLAN 802 11b Zebra Value Radio WLAN 802 11g N amp E countries only WLAN 802 11b Compa
76. rame in the Lower Housing A Avoid putting excess strain on the remaining cables connected to the MLB 5 Plug the Bar Sensor Cable into J2 BAR on the MLB and lock the connector 6a If necessary re install the Platen and Gear and or the Peeler Bar or Scraper on RMAN QLS 002 rev A Repair Procedures 2 46 the OL 320 A Important note for QL 320 units built before 1 20 03 Use of Media Cover Replacement Kit AN16861 023 requires the use of the Platen and Gear Assemblies included in Replacement Kits AN16861 035 linered and 036 linerless You will not be able to use the original Platen and Gear Assemblies sup plied with the printer Refer to the platen replacement Procedures for AN16861 013 or 014 for QL 320 units built after 1 20 03 If necessary replace the Media Guide Rollers AN 16753 003 or 004 and the Platen Gear and the Peeler Bar or Scraper on the OL 420 Refer to Procedures for AN16753 021 or 022 Install the Upper Housing Install the QuickLink module Calibrate the Sensors A This procedure can only be performed by Zebra certified personnel using special equip ment and software Using the gray and white swatches follow the on screen instructions on the unit test and set up software to properly calibrate the sensors It is recommended that the complete unit test procedure be performed 2 47 RMAN QLS 002 rev A Repair Procedures MEDIA GUIDE PLATE ASSEMBLY QL220 220 PLUS You must use an
77. registered in some jurisdictions HY Gothic Hangul is a trademark of Hanyang Systems Inc Angsana is a trademark of Unity Progress Company UPC Limited Andale Arial Book Antiqua Corsiva Gill Sans Sorts and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Century Gothic Bookman Old Style and Century Schoolbook are trademarks of The Monotype Corporation and may be registered in certain jurisdictions HGPGothicB is a trademark of the Ricoh company Ltd and may be registered in some jurisdictions Univers is a trademark of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions exclusively licensed through Linotype Library GmbH a wholly owned subsidiary of Heidelberger Druckmaschinen AG Futura is a trademark of Bauer Types SA registered in the United States Patent and Trademark Office and may be registered in some jurisdictions TrueType is a trademark of Apple Computer Inc registered in the United States Patent and Trademark Office and may be registered in certan jurisdictions other brand names product names or trademarks belong to their respective holders 92008 ZIH Corp RMAN QLS 002 rev A CONTENTS Proprietary Statement SECTION 1 QL INTRODUCTION Diagnostic 15
78. results in a OL 220 Plus with the following CPU Board with 8M each of SRAM and Flash Memory LCD display US Candian English Latin 1 amp 5 fonts Bluetooth wireless module Standard linered media platen Certified for use in North America Australia and New Zealand Shoulder Strap Belt Clip No media width sensing Accessory Parts not illustrated PART NUMBER DESCRIPTION QTY e 3 115 RMAN QLS 002 rev A Replacement Kits QL 220 amp 220 PLUS REPLACEMENT KITS ITEM PART DESCRIPTION PRINTER FRAME KIT BI POLAR MOTOR KIT LATCH ASSY KIT MEDIA DISK SUPPORT KIT PEELER SHAFT ROLLER KIT KIT RPR QL2 MEDIA GUIDE W BELT KIT QL2 MEDIA GUIDE LINERLESS W BELT KIT REPAIR QL2 MEDIA GUIDE ASSY W MEDIA WIDTH SENSOR KIT REPAIR QL2 MEDIA GUIDE PLATE 7 PLATEN GEAR LINERED KIT AN16972 009 PLATEN GEAR LINERLESS KIT RK18236 1 KIT REPAIR QL2 MEDIA COVER ASSY QL 220 RK17735 015 KIT REPAIR OL2 MEDIA COVER ASSY KEYPAD DISPLAY KIT KIT REPAIR Q2 COST REDUCED LCD KEYPAD MEMBRANE KEYPAD KIT KIT REPAIR QL2 MLB 1M QL 220 KIT REPAIR QL2 MLB 2M QL 220 KIT REPAIR QL2 MLB 8 4 QL 220 PLUS KIT REPAIR QL2 COST REDUCED MLB 16M 8MB KIT QL KICKSTAND BELT CLIP ASSY MODULE BLUETOOTH QL 220 1 2 B C KIT REPAIR QL2 BLTH MDL 1 2 B C KIT REPAIR QL2 BLTH MDL 2 0 D ASSY MOD OL 220 802 11B EU COUNTRIES ASSY MOD OL 220 802 11B M NORTH AMERICA ONLY KIT REPAIR 802 11B OL 220 PLUS N EU COUNTRIES KIT REPAIR 802
79. rinthead Flex circuit J3 28 conductor Motor Cable 4 J4 3 J11 bottom Media Width of board Sensor optional Bar Sensor Cable Flex circuit J2 3 conductor Gap Sensro Flex circuit Printhead Ground 5 conductor Label Presence Sensor Flex Circuit 4 Plug the cables from the printer back into the MLB per the following table 7 Reassemble the Upper Cover and Module Housing Re install the Upper Housing per AN16861 010 QL320 or AN16753 007 OL 420 When re installing the Upper Housing for the OL 420 ensure that the proper Corner Attachment Kit ref AN16753 010 is also re installed Install the Module Housing as shown below Ensure the Module is secured with the retained screw through the battery compartment 8 Install the Battery and test the unit Install the Battery and turn the unit on Verify that all indicator lights turn on properly Verify proper operation of the printer by performing a two key reset It is recommended you perform a complete unit test to verify proper opera tion of all the printer features RMAN QLS 002 rev A Repair Procedures e 2 80 e CONNECTOR DOOR QL 220 QL220 PLUS AN16972 021 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray All electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Tools needed pou Hex Driver Remove the Lower Cover
80. s 2 50 Media Guide Assembly 01420 420 Plus 2 52 Media Support Disks OL 2 54 Media Guide Rollers 01420 1 420 Plus AN16753 003 8 004 2 56 Platen Gear Kits 01220 1 220 Plus 16972 008 8 009 2 57 Platen Gear Kits QL320 320 Plus 16861 013 8 AN16861 014 2 58 Platen Gear Kits QL420 420 Plus AN16753 021 amp 022 2 59 Upper Housing Wireless Modules QL220 8 OL 220 Plus 2 61 Upper Housing QL320 RK18233 1 2 63 Upper Housing QL420 420 Plus AN16753 007 2 64 Label Presence Sensor QL320 AN16861 015 2 67 PCMCIA WLAN Radio QL320 amp 01420 AN16652 1 Antenna Assembly OL 320 amp QL 420 AN 1686 120 deeg 2 69 QL 320 320 Plus amp OL 420 420 Plus Wireless Modules 2 71 Keypad amp Display QL220 220 Plus 220 Cost Reduced AN16972 011 012 8
81. s from the MLB Remove the Printer Frame and Media Cover and retain the parts Remove the Gap Sensor Cable Ground from the Printhead Remove and retain the Screws securing the Media Assembly to the Printer Remove the optional Media Width Sensor If the Printer is equipped with the Media Width Sensor option pull the sensor cable free of the Printer Frame Remove the Media Assembly Rock the Media Assembly forward and then lift it away from the Printer Frame Keep the Gap Sensor Cable with the Media As sembly Installing the Media Assembly 1 Install the Media Assembly Slip the Media Assembly into the slot in the Printer Frame Note that the tab on the bottom of the Media Assembly fits into the slot on the bottom of the printer frame On 003 and 004 kits only Dress the Media Width Sensor Assembly through the Printer Frame 2 Vote Pull the Rack Lock to the left as shown in this view while assembling to allow the Me dia Assembly to sit in the printer frame Dress the optional Media Width Sensor Assembly through the slot in the side of the Printer Frame Dress the Gap Sensor Cable Fold the Gap Sensor Cable and dress it through the slot on the printer frame Secure the Media Assembly to the Printer Frame with screws from the motor side of the Printer Frame Do not pinch any cables Secure the Gap Sensor Cable Ground to the Printhead RMAN QLS 002 rev A Repair Procedures e 2 52 Dress the optional Width Sensor Cable throug
82. s to ones designed for linerless media You may also have to re set the Media Discs for different diam eter media cores If you are changing the printer from linerless to linered media you will need to do the following Remove the Platen Assembly and replace it with a platen assembly designed for linered media Remove the Scraper and install the Peeler Bar included with the Platen Repair Kit in its place Replace the Media Guide Rollers with linered ones It is recommended you change the Media Support Disks to ones designed for linered media You may also have to re set the Media Discs for different diam eter media cores 4 Note The Media Support Disks should be replaced after they been re adjust ed for different core size s a total of five 5 times 2 55 RMAN QLS 002 rev A Repair Procedures MEDIA GUIDE ROLLERS QL420 QL 420 PLUS AN16753 003 amp 004 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Tools Needed 3 32 hex driver Replacing the Media Rollers Both Media Rollers should be replaced as a set 1 Turn off the Printer and open the Media Cover 2 Remove the old Rollers Remove a Media Roller Cap as shown below Each one is held in place with a 4 40 x 1 4 Socket Head Screw 3 Install the New Rollers Insert
83. sent Sensor COUNTRY CODE Group Group L Group E Group A Group B ormro North America Australia NewZealand Brazil Argentina EU EFTA Japan Taiwan Korea China Singapore Thailand Phillipines HARDWARE OPTIONS Stand RONDO Belt Clip Standard Shoulder Strap Hand Strap No Options No Belt Clip OTHER OPTIONS None Media Width Sensing CUSTOMER SPECIFIC OPTIONS _ 00 Refer to Specific PCC level BOM PCC Notes 1 The E wireless option is not available for QL 420 configurations created after 70 05 and not available for any QL 420 Plus configurations Spares support for older configurations will be continued 2 Worldwide WLAN option regires a special cfg file to be loaded in memory for compliance with international regulations RMAN QLS 002 rev A Replacement Kits 3 126 Interpreting the PCC Code Each OL 420 Mobile Printer has a Product Configuration Code PCC label on the bottom of the unit Use this chart to determine the features installed on your printer then use the Illustrated Parts List and cross reference tables on the following pages to determine which replacement kits must be ordered Repair kits identified for use with QL 420 Plus models are not interchangeable with similar OL 420 kits Kits identified for use with OL 420 models are not interchangeable with similar QL 420 Plus kits Repair kits not specifically identifie
84. sing Reinstall the UpperHousing and the QuickLink module the Wireless Housing or the PCMCIA antenna assembly RMAN QLS 002 rev A Repair Procedures 2 82 MOTOR QL220 amp QL 220 PLUS AN16972 002 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray A All electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antistatic bags Preparation 1 Remove the Upper and Lower Housings and the PCB Cover 2 Remove the MLB from the printer 3 Remove the Printer Frame Installing the Motor 1 Insert the pinion of the Motor into the Printer Frame noting location of the wires and connector When the Motor s mounting flange is in contact with the Printer Frame rotate the Motor in the direction shown until it seats into place Note Push the Rack Lock away from the Motor while assembling 2 Secure the Motor with a Screw in the top hole of the Motors mounting flange Screw Socket Hd Motor 4 40 x 3 16 Torque 5 in Ibs Push Rack Lock against Printer Frame while in stalling Motor 2 83 RMAN QLS 002 rev A Repair Procedures MOTOR QL 320 320 PLUS amp QL420 420 PLUS RK18251 1 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray All electronic components must be placed on an ESD protective tray If stored any elec tronic components must be placed in antist
85. ssy installation tool SUPPLIES Cleaning Pen 10 pack p n AN11209 1 Cleaning Kit with Cleaning Pen and Cotton Swabs p n AT702 1 Isopropyl alcohol SuperLube lubricant p n 82325 SL Spares Kit AN16753 029 consisting of Eye Sensor Calibration Swatch p n AA15417 1 Gap Sensor Calibration Swatch p n AA15417 2 Media Batteries and Chargers for OL series printers per table below Mobile Printer Journal Media Label Media Charger and or Model for Life Test for Gap test Tag Media Label Media Battery Conditioner QL 220 220 LD D2RP5B LD D2YL5R LD D2TP5W LD R5LF5E 16004 1 17696 1 or AT16305 4 QL 320 320 LD R3RS2J LD D3AF7K LD 3TP5H LD R3LF7Q 16004 1 AT17696 1 AT16305 4 QL 420 420 LD D4FN6K LD D4YL5K LD D4TP5L LD R4LFSP_ AT16293 1 AT17696 1 or AT16305 4 US version only Consult factory for charger part numbers compatible with other locations STORAGE AND HANDLING HANDLING The use of an ESD wrist strap at a properly grounded workstation is required when han dling printed circuit boards or other sensitive electronic components The ESD strap prevents any electro static damage to occur while assembling these components The use of the ESD strap will be noted in the applicable instructions Use of the ESD strap will be noted in the instructions by this symbol STORAGE Replacement kits which are sensitive to ESD damage are supplied in static resistant packagin
86. strap from the printer Unscrew the ground strap from the Gap Sense cable from the Printhead As sembly heatsink as shown at 6 Retain the screw Install the new Printhead Assembly 1 Plug the Printhead Flex cable into J3 on the C P U Board Plug the Flex Circuit from the Printhead into J3 of the MLB and close the con RMAN QLS 002 rev A Repair Procedures 2 88 e 2 89 RMAN QLS 002 A Repair Procedures nector latch as shown at 1 2 Plug in the Label Present Sensor Dress the flex circuit from the Label present sensor under the latch lock and plug it into J5 of the MLB as shown at 2 Close the connector latch 3 Secure the Gap Sense ground strap Secure the ground strap from the Gap Sense cable to the printhead heatsink with the retained Phillips head screw as shown at 3 A spare screw is sup plied with the Printhead replacement kit 4 Install the Printhead Assembly Insert the left hand tab of the printhead into the slot on the Printer Frame As sembly 4 Rotate the printhead into the slot on the other side of the Print er Frame at 5 5 Install the Latch Shaft Install the Latch Spring removed with the Latch Assembly over the right hand side of the Latch Pivot Shaft Hold the Latch Assembly at an angle to the Printer Frame 1 with one leg of the Latch Spring captured behind RMAN QLS 002 rev A Repair Procedures e 2 90 the vertical feature on the Printer Frame Slide the
87. tall Label Present Sensor Option Dress the long end of the optional Label Present Sensor Cable through the Printer Frame so that it emerges as shown near J5 of the MLB Plug the Sensor Cable into J5 of the MLB as shown The Sensor Cable flex circuits in Insert the stalls in a zero insertion force ZIF connector ent Sensor Flex Cable Pull the connector open to into J5 as insert the flex circuit After SE insertion insure the is closed to properly retain the flex circuit Re install the Upper Housing 1 Assemble the Upper Housing to the Print er and secure it with the retained hardware At this time either the D rings or the Carry ing strap which was supplied with the printer should be reassembled Note that the longer screws are used in the corners of the Upper cover where the D rings or the carrying strap was installed Re install the QuickLink module Plug the either the QuickLink module or the module housing supplied with the printer into the Top Housing and secure with 1 screw through the battery compartment Install the Battery Pack Test the printer with the unit test software to properly calibrate the sensor and verify its proper operation RMAN QLS 002 rev A Repair Procedures 2 68 PCMCIA WLAN RADIO QL320 amp QL420 AN16652 1 ANTENNA ASSEMBLY QL 320 amp QL 420 AN16861 011 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray C
88. test sequence for these procedures to verify all printer functions after the replacement To Start Launch the Unit Test Application Plug the Serial Interface Cable into the printer s communication port Follow the on screen instructions 1 11 RMAN OLS 002 SECTION 2 QL REPAIR PROCEDURES USING THE QL PRODUCT CONFIGURATION CODE Each QL series printer has a 15 digit Product Configuration Code PCC label on the bot tom of the unit This code is explained by the charts for the respective printers in Sec tion 3 When ordering replacement parts use the PCC code to ascertain the features installed on your printer Then use the exploded view of the printer on the following pages to determine which replacement kits should be ordered QL COMPONENT REPLACEMENT PROCEDURES The procedures in this section detail how to install components included in the various QL series replacement kits It is highly recommended that you do not install any components which would alter the printers configurations status e g changing the type of wireless module If you ever have to send your printer back to the Factory Service Center FSC your printer will be updated as necessary to conform with the printer s configuration as shipped from the factory and as described by the product configuration number on the unit If the product configuration number does not properly identify the printer s actual config uration any changes
89. tic bags Preparation 1 Turn the printer off and remove the battery pack 2 Remove the Upper and Lower Housings Removing the Keypad 1 Unlock J6 on the MLB and unplug the cable 2 Unlock J1 on the MLB and unplug the ground cable 3 Carefully peel the Keypad away from the OL 220 Chassis Removing the LCD module 1 Unlock J8 on the MLB and unplug the flex cable 2 Insert the corner of a credit card or a similar thin flexible and non conductive material between the glass surfiace of the LCD and the printer chassis 3 Using a small flat bladed screwdriver lift each side of the LCD module clear of the printer Chassis Installing the Keypad 2 73 RMAN QLS 002 rev A Repair Procedures Note Clean any old adhesive from the printer using Isopropyl alcohol and let dry before installing the Keypad If installing an LCD Keypad use particular care not to scratch the clear window on the printer chassis Dress the flex cables on the bottom of the Keypad through the two slots on the bottom of the chassis Peel the adhesive backing off the Keypad Membrane or LCD and adhere the Keypad to the Printer Chassis Installing the LCD module 1 Remove the Backer from the LCD display and then slide the LCD Display into the QL 220 Chassis Note the orientation of the flex circuit 2 Plug the LCD cable into J8 on the MLB Finish the installation of either the Keypad and or the LCD module 1 Install the Upper and Lower Housings 2 Inst
90. tions to this unit not expressly approved by Zebra Technologies Corporation could void the user s authority to operate this equipment Canadian Compliance Statement These Class B digital apparatus comply with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada C before the equipment certification number signifies that the Industry Canada technical specifications were met It does not guarantee that the certified product will operate to the user s satisfaction Agency Approvals and Regulatory Information Design certified by CSA P54 Certified FCC part 15 Canadian STD RSS 210 NOM NYCE Mexico EN60950 2000 Safety Standard C Tick Australia EN55022 1998 Class B European Electromagnetic Radiation Standard Liability Disclaimer Inasmuch as every effort has been made to supply accurate information in this manual Zebra Technologies Corporation is not liable for any erroneous information or omissions Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business infor
91. ues in the front section of this manual and the QL User s Manual to determine if the Printhead should be replaced If you have ascertained that the Printhead Assembly needs replacing you must follow the following procedure Tools needed 1 Phillips Head Screwdriver yd Hex Driver Preparation 1 Turn the printer off and remove the battery pack 2 Remove the Radio Module per AN16753 018 amp 019 3 Remove the Top Cover per AN16753 007 4 Remove the Latch Assembly per AN16753 011 5 Remove the Mounting Screws from the MLB to allow access to the Printhead connector It is not necessary to unplug the Keypad from the MLB Remove the Printhead 1 Unplug the flex cable to the printhead Release the locking latch of connector J3 and pull the flex cable from the printhead out of the connector as shown at 1 2 Unplug the label present sensor from the C P U Board Release the locking latch of connector J5 and pull the flex cable from the La bel Presence Sensor out of the connector as shown at 2 3 Remove the 2 Printhead Springs Pull the 2 Printhead Springs shown at 3 out of the printer and discard them The Printhead Repair kit includes new printhead springs 4 Pull the Printhead Assembly out of the printer Lift the Printhead out of the right hand side of the printer as shown at 4 and then pull the pivot point of the printhead out of the left hand side of the printer frame as shown at 5 5 Unscrew the Gap Sensor ground
92. ule n a RK17735 025 Bluetooth 1 2 B C RK18237 1 RK17735 021 Bluetooth 2 0 D RK18879 001 Compact Flash 802 11b EU countrys N option Compact Flash 802 11b North America RK18238 1 RK17735 023 option 802 11b SRRF F Opt ion n a RK17735 024 802 11g SRRF Option n a RK17735 026 Tools Needed 3 32 Hex Driver Removing the Upper Housing 1 Turn the printer off and remove the Battery 2 Remove the Upper Housing or Wireless Module by removing 3 screws on the bottom cover Retain all hardware and either the D rings or the Carrying Strap supplied with the printer AN16972 019 RK17735 027 RK18239 1 RK17735 022 D Ring e Upper Housing or Wireless Module S oan Ring Screw 44 40 x 1 1 4 2 Zu Screw 4 40 x 3 16 continued 2 61 RMAN QLS 002 rev A Repair Procedures Installing the Upper Housing 1 Position the Upper Housing onto the Lower Housing If installing a Wirelss Module Kits AN 16972 016 017 or 018 line up the Wireless Module connector with the connector on the MLB Position the D Rings between the Upper Housing and Lower Housing as shown and install the 2 4 40 x 1 1 4 Socket Head Screws Install the 4 40 x 3 16 Phillipps Screw from the Battery Compartment 3 Install the Battery Pack Set New Parameters If you are replacing a WLAN module you can now use the Network setup wizards in Label Vista 2 8 or higher They are found under the Network
93. uring the MLB and pull the MLB out of the printer Installing the MLB 1 Plug the Head Open Switch cable and the Media Width Sensor optional cables into the bottom of the MLB Head Open Switch 2 J1 HEAD bottom of board Bar Sensor 3 Flex J2 BAR Printhead 28 Flex J3 PRINTHEAD Motor 4 J4 MOTOR Label Presence Sensor 4 Flex J5 PEEL Membrane Keypad 8 Flex J6 KEYPAD LCD Keypad 10 Flex J8 LCD QuickLink Module J9 MODULE Gap Sensor Printhead Ground 5 Flex J10 GAP Media Width Sensor optional 3 J11 WIDTH bottom of board Keypad Ground 1 Flex Screw 2 Plug the remaining cables into the MLB per the following table Notes 1 For ease of assembly install the Printhead and Motor Cables first then install the op tional Media Width Cable 2 Connectors for cables are polarized The connectors will only fit in one direction Do not try to force the connectors in place 3 Flex cables install in zero insertion force ZIF connectors Pull the connector open insert the cable and close the connector to retain the flex cable 4 Dress all cables way from mounting bosses so they won t get pinched during the next as sembly steps 3 Lower the MLB into the Lower Housing Insure that the board is pushed up un continued RMAN QLS 002 rev A Repair Procedures e 2 102 der the retainer features and sits the locator in the Lower Housing Secure the Ground Strap with 1 Screw and Nylon Washer
94. using supplied with the printer into the Top Housing and secure with 1 screw through the battery compartment 3 Install the Battery Pack 4 Perform a two key reset to verify that the unit has been correctly reassem bled Upper Housing and P C Cover as D rings lips Hd Screw Use longer screws in this location 2 places RMAN QLS 002 rev A Repair Procedures 2 66 LABEL PRESENCE SENSOR QL320 AN16861 015 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN All electronic components must be placed on ESD protective tray If stored any elec tronic components must be placed in antistatic bags Tools Needed 1 Phillips head screwdriver 3 32 Hex Driver Remove the Upper Housing 1 Turn the printer off and remove the Battery 2 Remove the QuickLink Module 3 Remove the Upper Housing per AN16861 010 4 Open the Media Cover For OL 320 Support Sensor p n CA16009 1 or Label Presence Sensor Assy p n AC16500 1M For QL 320 Plus p n CL16965 3 Cbl Flex Crkt Shld Ol4 Sen is supplied with RK18465 003 We gt ae Note orientation of sensor window Assemble the Sensor Support Snap the Sensor Support or the Sensor Assembly into place on the Printer Frame as shown Note orientation of sensor widow If you are installing a Label Presence Sensor Assembly proceed to the next step 2 67 RMAN QLS 002 rev A Repair Procedures Ins
95. with no black bars printed on the back 2 Press and hold the Feed Button 3 Press and release the Power button and keep the Feed button pressed When printing starts release the Feed button The printer will generate configuration label similar to the following example Sample Configuration Label ENNEN ENEE Print Head Test Zebra QL 420 van oi 44 24 24 Ciki EFAS 03 09 1422 PLUS Identifies Printer as 8214 Jata Oct 6 2284 22 24 15 DEBUG BLD O a QL Plus series EG ERDIAN Testing Mamry Venory tected and Ck Baad Rete 19200 EPS In aczivitv TiMecut 228 Sacs Lom settory 174 Bic of rapper e End of First Report QU AN er 24 74 02 Savio Number e Unit Serial Number Name 3 Firmware 9 222 PLUS 2 49 5 570 34 Cham 1941 Var L1 Re SE 214 221 721 699 Cable Commun lentlans 125209 EPS M E 1 Fandshaxe bodas E dam maze off Serin Bus Application Number 2 8 Full Speen ID He east Preduct D ho aed igrufactu er String Zeora Przduzc String Q 428 Wircless CammunienBuns Bi etooth AE 3 3 2 Zeta 24 79 04 bosd 9620 printer node Md nana ugchenzication aff ditcowerdb e aff encryp icn aff address Y TH Sep 17 2204 1005708 Grable i Address 19 ae CA Renoz
96. wn into the printer until it is seated Secure the module with the screw retained from removing the old module Upper Housing or Wireless Module Screw 4 40 x 3 8 3 Install the Battery Pack Set New Parameters If you are installing a 802 11 WLAN module you can now use the Network setup wiz ards in Label Vista version 2 8 or higher found under the Network Setup menu Again you are urged to refer to the on line help before you use these wizards to determine what information you will need to set these parameters Refer to the Using Label Vista topic in Section 1 for more information If you have any questions about network settings you should contact the system admin istrator for the LAN where the QL series printer will be operating Installation of the Bluetooth module allows the advanced user to set many of the Bluetooth parameters through the use of the get set do commands outlined in Sec tion 14 of the Programming Manual revision L or higher These commands are acces sible only with printer applications of revision 40 or higher RMAN QLS 002 rev A Repair Procedures 2 72 KEYPAD amp DISPLAY QL220 220 PLUS 220 COST REDUCED AN16972 011 012 amp RK17735 031 You must use an ESD strap and work at a properly grounded workstation antistatic mat or tray CN electronic components must placed on an ESD protective tray If stored any elec tronic components must be placed in antista

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