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York Version 1.5.0 User's Manual

1. Console Works Incorporat led WINDOWS NT 2000 INSTALLATION GUIDE REVISION UPDATE INFORMATION 01 02 2002 OPERATING SYSTEM VERSION WINDOWS NT 4 0 OR LATER WINDOWS 2000 SOFTWARE VERSION VERSION 1 5 0 Copyright c 2002 TECSys Development Inc Printed in the United States of America TECSys Development Inc TDi makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Fur thermore TDi reserves the right to revise this publication and to make changes from time to time in the con tent hereof without obligation of TDi to notify any person of such revision or changes No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or trans lated into any language or computer language in any form or by any means electronic mechanical mag netic optical chemical or otherwise without the prior written permission of TECSys Development Inc Phone 972 881 1553 1600 10th Street FAX 972 424 9181 Suite B Email support tditx com Plano TX 75074 USA web http www tditx com Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 52 227 7013 All product or company names mentioned in this document are trademarks or registered trade
2. ConsoleWorks Manager A person logging into a ConsoleWorks invocation with the ConsoleWorks Administrative privileges which are the ability to Read Write Delete and Control RWDC profiles device a device b device c consoleworks app user accounts profiles and user 1 R i console ports ConsoleWorks Te RW 3 R manager 1 RW RWAC RW ane Managers are permitted to acs manier RWAG WDC cess more than one profile but Table 1 Profiles to device mapping example can only use one profile at a time per invocation Installation Tips and Recommendations ConsoleWorks supports customizing an invocotion s templates Each invocation hos its own directory and subdirectories The original templates created during installation are located in the Config subdirectory under the installation directory specified during the installation process For Windows NT 2000 the default is C Program Files TECSys Development Inc ConsoleWorks Server Config An installer intending to use the same modifications to the templates across several invocations could save significant effort by editing the templates made during the original installation make the modifications to the ConsoleWorks root directory templates This may be especially useful when the HTML templates are modified with company specific data company policy comments or HTML jumps to company specific files Such as networked documentation Each invocation opens a
3. NDefault NActions NAcknowledge Event Purge Config HTML NPC NLog Action Routine Template Location Original Acknowledge Scripts Original Event Scripts Original Purge Scripts ConsoleWorks Binary Executables Note in Version 1 4 0 found in the C Cwks Directory ConsoleWorks Configuration and Event Files ConsoleWorks Documentation PORT files Compag OpenVMS Freeware Default HTML Files GIF etc Windows NT Agent ConsoleWorks License Directory Site Specific ConsoleWorks Licenses ConsoleWorks LMF Log Directory Invocation Top Level Directory Invocation Specific Invocation Specific Invocation Specific Invocation Specific Action Routines Acknowledge Scripts Event Scripts Purge Scripts Invocation Specific ConsoleWorks Configuration and Event Files Invocation Specific HTML Files GIF etc Windows NT Agent Invocation Specific Console Log Directory Note Version 1 4 0 Directory contains both ConsoleWorks and Console Logs 37 Document End 38
4. 01 01 01 03 01 03 03 03 01 03 03 01 01 01 01 03 03 03 03 03 01 01 01 01 01 01 03 03 01 01 03 01 01 01 01 01 03 01 03 01 01 01 01 01 01 03 01 01 01 01 03 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 40p 40p 40p 31p 40p 31p 31p 31p 40p 31p 32p 40p 40p 40p 40p 32p 32p 04 O4p 32p 32p 32p 40p 40p 40p 40p 40p 40p 32p 32p 40p 40p 32p 40p 40p 40p 40p 40p 32p 40p 32p 40p 40p 40p 40p 40p 40p 32p 40p 40p 40p 40p 32p 40p 40p 40p 40p 40p 40p 40p 40p 04 O4p 40p 40p 40p 40p 40p 40p 40p 40p 40p 40p 40p 40p 40p 40p 40p 40p 402 389 6 781 19 688 76 53 6 213 78 3 249 24 689 696 807 810 54 54 1 566 1 544 56 584 472 260 452 404 414 399 572 76 1 307 206 391 229 250 343 182 480 26 471 29 287 38 368 215 978 670 17 43 400 402 389 1 066 67 584 292 72 1 128 1 058 639 1 645 661 572 56 54 54 56 40 037 6 991 400 402 389 2 512 200 118 47 1 428 943 15 360 1 628 1 536 807 818 57 897 67 143 w CPYCOLBUTTON GIF CPYROWBUTTON GIF CW_LOGIN GIF DATE PICKER JS DISABLED GIF EDITCONTROL HTML EDITFRAMES HTML EDITMESSAGES HTML FRAME CLASS FRAMEEDIT JS FRAMESET HTML G G G G DOT 1 GIF DOT GIF RDOT LF GIF RDOT RT GIF HELP ABOUT HTML H
5. 01 01 01 03 03 03 03 03 01 01 01 01 01 01 03 03 01 01 03 01 01 01 01 01 03 01 03 01 01 01 01 01 01 03 01 01 01 01 03 01 01 01 01 01 01 01 01 01 01 01 01 01 40p 31p 40p 40p 40p 40p 40p 40p 31p 40p 40p 40p 40p 40p 31p 40p 31p 31p 31p 40p 31p 32p 40p 40p 40p 40p 32p 32p 04 O4p 32p 32p 32p 40p 40p 40p 40p 40p 40p 32p 32p 40p 40p 32p 40p 40p 40p 40p 40p 32p 40p 32p 40p 40p 40p 40p 40p 40p 32p 40p 40p 40p 40p 32p 40p 40p 40p 40p 40p 40p 40p 40p 04 O4p 40p 40p 40p 40p 40p 387 69 90 Dy itl 668 400 402 389 5 610 266 400 402 389 6 781 19 688 76 753 6 213 78 3 249 24 689 696 807 810 54 54 1 566 1 544 56 584 472 260 452 404 414 399 572 76 1 307 206 391 229 250 343 182 480 26 471 29 287 38 368 215 978 670 17 43 400 402 389 1 066 67 584 292 72 1 128 1 058 639 1 645 661 572 56 54 54 56 40 3 037 6 991 400 402 389 2 512 200 LANKBUTTON GIF LANKINDEX HTML LUE I GIF UTTON GIF ANCELBUTTON GIF RCELBUTTON GIF RCOLBUTTON GIF LRROWBUTTON GIF CONMONSETUP HTML CONNECT GIF CPYCELBUTTON GIF CPYCOLBUTTON GIF CPYROWBUTTON GIF CW_LOGIN GIF DATE PICKER JS DISABLED GIF DITCONTROL HTML DITFRAMES HTML DITMESSAGES HTML RAME CLASS RAMEEDIT JS RAMESET HTML DOT
6. 03 01 01 01 01 01 01 03 01 01 40p 10p 3 File s 38p 38p 10p 10p 2 File s 38p 38p 38p 38p 38p 38p 33PD 1 File s 38p 38p 33D 55p 55p 40p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 16 File s 38p 38p 38p 40p 40p 40p 40p 40p 40p 40p 40p 40p 40p 40p 31p 40p 40p 40p 40p 40p 40p 31p 40p 40p lt DIR gt lt DIR gt lt DIR gt lt DIR gt lt DIR gt lt DIR gt lt DIR gt lt DIR gt lt DIR gt lt DIR gt lt DIR gt lt DIR gt lt DIR gt 1 299 915 AUTOLOGIN BAT BROADCAST BAT 3 584 bytes 1 370 915 AUTOCANCEL BAT BROADCAST BAT 2 285 bytes 1 486 Config HTML Log Actions MIME TYPES 1 486 bytes 245 1 020 1 067 888 664 350 491 302 611 413 326 194 350 410 283 181 CONSOLE TEMPLATE EVENT TEMPLATE EVENT_COMMON TEMPLATE KS AUTHFAIL INFO KS ENDOFDAY INFO KS EVENTMOD INFO KS LATDOWN INFO KS LOGFAIL INFO EVENT _CONWR EVENT _CONWR EVENT _CONWR EVENT _CONWR EVENT _CONWR EVENT _CONWRKS LOSTCOMM INFO EVENT _CONWR EVENT _CONWR EVENT _CONWR EVENT _CONWR EVENT _CONWR USER TEMPLATE 7 795 bytes 807 810 807 810 1 088 580 311 144 995 7 779 387 69 90 712 668 400 402 389 5 610 266 400 PC ODOT 1 GIF ODOT GIF 1DOT 1 GIF 1DOT GIF ACTIVE GIF ACT_CONNEC
7. 2 440 412 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Server Default Log 11 28 2001 11 28 2001 02 02 38p lt DIR gt 38p lt DIR gt st 0 File s 0 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Server Default Actions 11 28 2001 11 28 2001 11 28 2001 11 28 2001 11 28 2001 02 02 02 02 02 38p lt DIR gt 38p lt DIR gt ra 38p lt DIR gt Acknowledge 38p lt DIR gt Event 38p lt DIR gt Purge 0 File s 0 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Server Default Actions Acknowledge 11 28 2001 11 28 2001 10 24 2001 09 28 2001 02 02 01 03 38p lt DIR gt 38p lt DIR gt la 40p 1 394 AUTOCANCEL BAT 33PD 915 BROADCAST BAT 2 File s 2 309 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Server Default Actions Event 11 28 2001 11 28 2001 07 15 2001 10 24 2001 07 15 2001 02 02 11 01 J 38p lt DIR gt 38p lt DIR gt See 10p 1 370 AUTOCANCEL BAT 40p 1 299 AUTOLOGIN BAT 10p 915 BROADCAST BAT 3 File s 3 584 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Server Default Actions Purge 11 28 2001 11 28 2001 07 15 2001 07 15 2001 02 02 11 11 38p lt DIR gt 38p lt DIR gt Z 10p 1 370 AUTOCANCEL BAT 10p 915 BROADCAST BAT 2 File s 2 285 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Serve
8. 4 11 ConsoleWorks databases Importing ConsoleWorks Database The importdb exe program is used to import ConsoleWorks databases from a command line interface The format for the command is importdb exe filename ext where filename ext is a file created by the ConsoleWorks application exportdb exe The filename and ex tension have no restrictions When using the import utility the importer must have foreknowledge that the file targeted for import is an authentic ConsoleWorks database file Two more features of ConsoleWorks NT import utility are 1 ConsoleWorks will import databases from previ ous ConsoleWorks versions and 2 ConsoleWorks databases can be exported and imported between sup ported host operating systems NT VMS Tru64 Solaris and Linux Exporting ConsoleWorks Databases The exportdb exe program is used to export ConsoleWorks databases from a command line interface The format for the command is exportdb exe filename ext where the filename and extension have no restrictions The file will be exported as an ASCII file with mostly readable text and some encoded text The exported database does not include INFO files created for Event Consoles and Users the LOG files or the public domain PCM scan files provided in the distribution 4 12 Editing ConsoleWorks Default Templates ConsoleWorks comes with four templates Event Event Common Console and User Events Consoles and Us ers are created in ConsoleWorks usin
9. ConsoleWorks supports each User having information specific to the User such as phone number pager or email information or any text desired to be placed in the text window in a User specific file Initially the text displayed in the help window will be the text contained in the USER TEMPLATE file The text in the file can be modified or completely replaced If HTML tags are included they are displayed only as raw HTML tags and are not interpreted in the window The file is used in a text box in a web browser environment 4 13 LOG Directory By default this directory contains files for each managed device Each file contains time stamped console data for each day Log files are created for each device and are named using the format DEVICE LOG_YYYY_MM_DD At one hour intervals ConsoleWorks will issue a Timestamp in these log files indicating that ConsoleWorks was actually running at that time For auditing purposes there is a ConsoleWorks auditing log called ACCESS LOG logging each access to the server by whom and what they did or retrieved By default this log file is diabled The ConsoleWorks adminis trator may enable this log file Usually for diagnostic purposes ACCESS LOG is created if it does not exist and is appended to each time the server is started A log file named ConsoleWorks log containing the output from the server process is created each time the server is run The combination of the Console Works log file and the AC
10. and click on Stop Then select ConsoleWorks LMF Server Service and click on Stop It is recommended that the licensing service be shutdown when the ConsoleWorks Server Service is shutdown 4 9 Adding functionality Import existing scan definitions ConsoleWorks comes with several scans The scans can be imported during the installation process or later The import_ocm exe command is used to import the scans and events which follow a PCM format from a command line interface The format for the command is import_pcm exe filename ext where filename ext is the name of a PCM formatted file The import utility import_ocm exe has no restric tions on the filename and extension When using the import utility the importer must have foreknowledge that the file targeted for import is an authentic PCM formatted file 4 10 Importing PolyCenter Console Manager PCM Port files ConsoleWorks can import PCM port files The import_ocm exe command is used to import PCM data bases consoles events and or users depending on what is contained in the files exported from PCM from a command line interface The format for the command is import_pcm exe filename ext where filename ext is a file created during the export of a PCM database The import utility import_pcm exe has no restrictions on the filename and extension When using the import utility the importer must have foreknowledge that the file targeted for import is an authentic PCM database file
11. displayed Fill in the blanks and press Next gt 13 The installation type panel will be displayed ConsoleWorks Server Installation Customer Information Please enter your information Bill Johnson TECSys Development Inc Under normal circumstances select the Complete installation and press Next gt ConsoleWorks Server Installation Setup Type Choose the setup type that best suits your needs If ConsoleWorks is to be installed in a non standard directory select Custom and follow the direction panels 14 When the Ready to Install the Program panel is presented select Install ConsoleWorks Server Installation Ready to Install the Program The wizard is ready to begin installation The installation progress panel will be displayed ConsoleWorks Server Installation Installing ConsoleWorks Server The program features you selected are being installed 15 When the installation is complete the following panel will be displayed s ConsoleWorks Server Installation x Installation Completed The installation has successfully installed Consolewiorks Server Click Finish to exit the wizard Www tditx com TECSys r Development A Incorporated lt Back Bancel Press the Finish button to exit the installation 4 3 State of Installation after Completion When the ConsoleWorks installation is completed a new directory structure has been created
12. for it in the Services Control PONE e TAN i y shown Above as Of ox ample select the ConsoleWorks Server Service and hit the Startup button The display below p ne will show Select the radio button for Automatic ARCserve Message Engine Started Automatic Start in the Startup Type subwindow Click OK to exit Cheyenne Discovery Service Started Automatic Clicking Cancel will leave the application as a HPBock Server Nota es manual startup COM Event System Started Manual Computer Browser Started Automatic ConsoleWorks LMF Server Service Started Manual AUSE gt Continue Started Manual DHCi Client l Disabled Startup Directory Replicator Manual xl HW Profiles Startup Parameters Help ks Server Service 4 8 ConsoleWorks manual starts and manual shut downs ConsoleWorks will automatically be gracefully shutdown under normal operations by the system during system shutdown It is required that ConsoleWorks LMF Server Service the licensing service be started before the ConsoleWorks Server Service is started To manually start the ConsoleWorks LMF Server Service access the Services Control Panel select ConsoleWorks LMF Server Service and click on Startup Then select ConsoleWorks Server Ser vice and click on Startup To manually shutdown ConsoleWorks access the Services Control Panel select ConsoleWorks Server Service 17
13. rule 4 more than one user may have access to and use a profile and rule 5 privileges to a console port may vary between profiles The following table can be used to help demonstrate the profile rules user profiles console a console b console c consoleworks app e Exomple Three users Bill Ted and Dave were given access to the invocation using the three profiles in the table Bill is given access to profiles basic 1 manager 1 and manager 2 Ted is given access to profile basic 2 and Dave is given access to profiles manager 2 Assume all three users are logged in at the same time The first question that must be answered is which profile is each user using If Bill Uses basic 1 Ted basic 2 only option and Dave manager 2 only option then the following is true or can happen Bill can see console a and b but not console c or the ConsoleWorks management screens Ted can see and write to console a read console c and ConsoleWorks management but cannot see console b and Dave has read acknowledge write and control on console a and read write delete and control to ConsoleWorks management but cannot see console b orc further If Bill Ted and Dave are all connected to console a and if Ted writes to console a then the typing will appear on Bill s screen and Dave s screen If Bill Ted and Dave are all connected to console a and if Dave writes to console a then the typing will appear on Bill s screen and
14. with a specific help file for each Event Initially the text displayed in the help window will be the text and or HTML tags contained in the EVENT TEMPLATE file The text in the file can be edited and can include HTML tags The file is used in a web browser environment where the HTML references can be clicked on to jump to another document The HTML tags can point to any online documentation re trievable to the ConsoleWorks NT client via HTTP the client s access may not be the same access as the Con soleWorks server s access note When the link is clicked on the requested file is shown in the target window specified Accordingly it is recommended that a new target window be specified unless the requested link will display well within the ConsoleWorks Event info box containing the link Each event help window can be edited to contain whatever information is deemed necessary some sugges tions are site and or event specific procedures explanations to the ConsoleWorks user responding to the event what the event means provide a URL to other web documents or vendor documentation Event Template Files ConsoleWorks supports each Event with a specific help file for each Event Additionally information that is considered common to all events can also be displayed The text displayed in the topside of the help window will be the text and or HTML tags contained in the EVENT TEMPLATE file The text displayed at the bottom of the help window wil
15. 01 Total 02 02 03 04 04 01 03 03 03 03 03 03 03 03 03 03 03 03 38p 38p 39 55p 55p 40p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 16 File s lt DIR gt lt DIR gt ae 245 CONSOLE TEMPLATE 1 020 EVENT TEMPLATE 1 067 EVENT COMMON TEMPLATE 888 EVENT CONWRKS AUTHFAIL INFO 664 EVENT CONWRKS ENDOFDAY INFO 350 EVENT CONWRKS EVENTMOD INFO 491 EVENT _CONWRKS LATDOWN INFO 302 EVENT CONWRKS LOGFAIL INFO 611 EVENT _CONWRKS LOSTCOMM INFO 413 EVENT _CONWRKS NOSENSYS INFO 326 EVENT CONWRKS NOSYSLOG INFO 194 EVENT CONWRKS RESTORED INFO 350 EVENT CONWRKS UNKSYSLOG INFO 410 EVENT _CONWRKS WRITEFAIL INFO 283 EVENT _CONWRKS WRITERESUME INFO 181 USER TEMPLATE 7 795 bytes R R R R R R R R R R Files Listed 351 File s 14 862 565 bytes 77 Dir s 6 723 207 168 bytes free 36 Appendix 4 ConsoleWorks Version 1 4 0 to Version 1 5 0 Directory Cross Reference This section provides a guide to locating files from earlier versions of ConsoleWorks on Windows NT 2000 ConsoleWorks Version 1 4 0 ConsoleWorks Version 1 5 0 Description c Cwks Doc Port LMF TDI Licenses Actions Acknowledge Event Purge Config HTML NPC NLOG c Program Files TECSys Development ConsoleWorks Server Actions Acknowledge Event Purge Bin Config Doc Freeware HTML NPC NLMF NTDI Licenses NLog
16. 1 GIF DOT GIF RDOT LF GIF RDOT RT GIF LP_ABOUT HTML ELP ABOUT TEMPLATE NDEX HTML INDEX_CONSOLE HTML INDEX INDEX HTML INDEX USER HTML INVCELBUTTON GIF INVCOLBUTTON GIF INVROWBUTTON GIF LOADBUTTON GIF LOCKED GIF LOGGED_IN HTML LOGGED_OUT HTML LOGO HTML MAILO GIF MAIL1 GIF MAIN HTML MAPEDITOR CAB MAPEDITOR JAR R R QqqaQqQguuyy Sm Oe m P S MAPVIEWER CAB MAPVIEWER JAR MON GIF NETSCAPE_TPROX HTML NOLERT GIF NULLPAGE HTML ONEDOT GIF PASCELBUTTON GIF PASCOLBUTTON GIF PASROWBUTTON GIF PAUSE GIF POPUP GIF POPUP HTML O MARK3 GIF REFRESH GIF REOD_FEATURE GIF RESETBUTTON GIF RESTART_FORM HTML SAVEASBUTTON GIF SAVEBUTTON GIF SDOT DN GIF SDOT LF GIF SDOT RT GIF SDOT UP GIF SDOT GIF SELECTOR1 1 GIF SESSION_MGR JS SETCELBUTTON GIF SETCOLBUTTON GIF SETROWBUTTON GIF SEV_GRPS GIF SHOW CALENDAR GIF 33 IncNConsoleWorks ServerVHTMLVPC 10 24 2001 01 40p 118 SICK GIF 10 24 2001 01 40p 47 SITEBG GIF 10 24 2001 01 40p 1 428 STATUSFRAME CLASS 10 24 2001 01 40p 943 TDICACERT CRT 10 24 2001 01 40p 15 360 TDIOCT 50 GIF 10 24 2001 01 40p 1 628 TDI _MINI GIF 10 24 2001 01 40p 1 536 TDI_MINI_PVT GIF 10 24 2001 01 40p 807 TDOT 1 GIF 10 24 2001 01 40p 818 TDOT GIF 10 24 2001 01 40p 57 897 TELNET CAB 10 24 2001 01 40p 67 143 TELNET JAR 09 28 2001 03 32p 15 049 TFSHOW JS 10 24 2001 01 40p 13 283 TPROX CAB 10 24 2001 01 40p 8 925 TPROX
17. 4 0 TXT 09 28 2001 03 31p 23 505 RELNOTES 1 5 0 HTM 10 24 2001 01 40p 43 665 RELNOTES 1 5 0 PDF 09 28 2001 03 31p 263 RELNOTES 1 5 0 TIT 09 28 2001 03 31p 23 295 RELNOTES 1 5 0 TXT 09 28 2001 03 31p 1 245 SITE SPECIFIC HTML 09 28 2001 03 31p 9 154 TERMS HTML 09 28 2001 03 31p 39 TRAILER HTML 24 File s 3 271 046 bytes Directory of C Program Files TECSys Development 11 28 2001 02 38p lt DIR gt 11 28 2001 02 38p lt DIR gt N 11 28 2001 02 38p lt DIR gt TDI_Licenses 0 File s 0 bytes 34 Inc ConsoleWorks Server Doc Inc ConsoleWorks Server LMF Directory 11 28 2001 11 28 2001 08 06 2001 08 06 2001 08 06 2001 08 06 2001 08 08 2001 Directory of C 11 28 2001 11 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 Directory of C 11 28 2001 11 28 2001 11 26 2001 11 26 2001 11 26 2001 11 26 2001 11 26 2001 11 26 2001 11 28 2001 11 26 2001 11 26 2001 11 26 2001 02 02 11 11 11 38p 38p 23a 23a 23a of C Program Files TECSys Development In
18. CESS LOG file are sometimes required to be submit ted to TDi for problem resolution The database may also need to be provided At this point installation is complete however ConsoleWorks requires configuration Refer to the ConsoleWorks Administrator and User Guide for information on how to add setup and delete us ers consoles profiles events and scans 20 5 Software Update This section provides information regarding an Update of the ConsoleWorks software Note If ConsoleWorks is being installed as an update to Version 1 4 0 a new directory structure will be created Save exist ing template files action routines etc prior to the installation and move them to the proper directory upon completion of the install 5 1 Stop the ConsoleWorks Server and License Manager Access the Services Control Panel to stop the currently running ConsoleWorks services The Services Control Panel is accessed through the Start Menu Settings Services The following services must be stopped 1 Stop the ConsoleWorks Server 2 Stop the ConsoleWorks LMF Server 5 2 Remove the ConsoleWorks Client and Server Programs Access the Add Remove Programs Panel to remove the ConsoleWorks Client and Server from the system The Add Remove Programs Panel is accessed through the Start Menu Settings Add Remove Programs The fol lowing programs are to be removed 1 Remove the ConsoleWorks Client if necessary 2 Remove the ConsoleWorks Server 5 3 R
19. CLASS 10 24 2001 01 40p 15 917 TPROX JAR 10 24 2001 01 40p 860 TRIDOWN GIF 10 24 2001 01 40p 863 TRIRIGHT GIF 10 24 2001 01 40p 870 X GIF 11 28 2001 02 38p lt DIR gt PC 105 File s 726 852 bytes Directory of C Program Files TECSys Development 11 28 2001 02 38p lt DIR gt 11 28 2001 02 38p lt DIR gt S 10 24 2001 01 40p 2 440 412 WINNTAGT EXE 1 File s 2 440 412 bytes Directory of C Program FilesNTECSys Development Inc ConsoleWorks Server Log 11 28 2001 02 38p lt DIR gt 11 28 2001 02 38p lt DIR gt ss 11 28 2001 02 54p 134 ConsoleWorksLMFService Out Log 11 28 2001 02 54p 749 ConsoleWorksLMFService_Err Log 2 File s 883 bytes Directory of C Program Files TECSys Development 11 28 2001 02 38p lt DIR gt 11 28 2001 02 38p lt DIR gt m 09 28 2001 03 31p 129 CWK0140 TITLE 09 28 2001 03 31p 146 CWK9999 TITLE 10 24 2001 01 40p 345 030 CWKIGN01400 PDF 09 28 2001 03 31p 190 CWKIGN01400 TITLE 10 24 2001 01 40p 180 944 CWKIGU01400 PDF 09 28 2001 03 31p 184 CWKIGU01400 TITLE 10 24 2001 01 40p 231 007 CWKIGV01400 PDF 09 28 2001 03 31p 187 CWKIGV01400 TITLE 10 24 2001 01 40p 2 132 717 CWKUGX01400 PDF 09 28 2001 03 31p 185 CWKUGX01400 TITLE 10 24 2001 01 40p 85 257 CWTUGX01400 PDF 09 28 2001 03 31p 192 CWTUGX01400 TITLE 09 28 2001 03 31p 581 HEADER HTML 08 07 2001 01 54p 63 438 RELNOTES 1 4 0 HTM 08 07 2001 01 54p 75 926 RELNOTES 1 4 0 PDF 08 07 2001 01 54p 263 RELNOTES 1 4 0 TIT 08 07 2001 01 54p 53 504 RELNOTES 1
20. CONWRKS S LICLOAD License loaded for TECSYS DEVELOPMENT CONWRKS DB HSG CONWRKS S LICLOAD License loaded for TECSYS DEVELOPMENT CONWRKS DB HSX CONWRKS S LICLOAD License loaded for TECSYS DEVELOPMENT CONWRKS SYSLOG CONWRKS S LICLOAD License loaded for TECSYS DEVELOPMENT CONWRKS DEMO CONWRKS I LICTERMAT License TECSYS DEVELOPMENT CONWRKS DEMO terminates 1 DEC 2001 2 ConsoleWorks Server Once the ConsoleWorks server is running it will use the ConsoleWorks invocation name Default the TCP IP ad dress of the host machine and the port address 5176 By default the ConsoleWorks server is listening to the host s IP default port number port 0 0 0 0 5 7 Add ConsoleWorks to the system startup ConsoleWorks can be added to the host system startup by accessing the settings for it in the Services Control Panel Set the ConsoleWorks LMF Server and ConsoleWorks Server for automatic startup 22 Appendices Appendix 1 Profile Rules qnd Exomples Appendix 2 HTML Directory Edits Appendix 3 Directory Listing of a default Consoleworks installation on Windows NT 2000 Appendix 4 ConsoleWorks Version 1 4 0 to Version 1 5 0 Directory Cross Reference 23 This Page Intentionally Blank 24 Appendix 1 Profile Rules and Examples Profile Rules rule 1 each profile has only one set of privileges per console port rule 2 each profile may have access to one or more console ports rule 3 each user may have only one active profile at a time
21. ELP ABOUT TEMPLATE INDEX HTML INDEX CONSOLE HTML INDEX INDEX HTML INDEX USER HTML INVCELBUTTON GIF INVCOLBUTTON GIF INVROWBUTTON GIF LOADBUTTON GIF LOCKED GIF LOGGED _IN HTML LOGGED OUT HTML LOGO HTML MAILO GIF MAIL1 GIF MAIN HTML MAPEDITOR CAB MAPEDITOR JAR R R MAPVIEWER CAB MAPVIEWER JAR MON GIF NETSCAPE_TPROX HTML NOLERT GIF NULLPAGE HTML ONEDOT GIF PASCELBUTTON GIF PASCOLBUTTON GIF PASROWBUTTON GIF PAUSE GIF POPUP GIF POPUP HTML Q MARK3 GIF REFRESH GIF REQD FEATURE GIF RESETBUTTON GIF RESTART_FORM HTML SAVEASBUTTON GIF SAVEBUTTON GIF SDOT DN GIF SDOT LF GIF SDOT RT GIF SDOT UP GIF SDOT GIF SELECTOR1 1 GIF SESSION_MGR JS SETCELBUTTON GIF SETCOLBUTTON GIF SETROWBUTTON GIF SEV_GRPS GIF SHOW CALENDAR GIF SICK GIF SITEBG GIF STATUSFRAME CLASS TDICACERT CRT TDIOCT 50 GIF TDI_MINI GIF TDI_MINI_PVT GIF TDOT 1 GIF TDOT GIF TELNET CAB TELNET JAR 31 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 03 32p 15 049 TFSHOW JS 01 40p 13 283 TPROX CAB 01 40p 8 925 TPROX CLASS 01 40p 15 917 TPROX JAR 01 40p 860 TRIDOWN GIF 01 40p 863 TRIRIGHT GIF 01 40p 870 X GIF 105 File s 726 852 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Server Default HTML PC 11 28 2001 11 28 2001 10 24 2001 02 02 01 38p lt DIR gt 38p lt DIR gt 40p 2 440 412 WINNTAGT EXE 1 File s
22. PORT ROVAX3000 PORT ROVAXII PORT 6 499 589 2 068 3 570 3 771 3 920 26 773 27 696 30 631 11 655 5 547 394 1 496 13 316 1 501 396 394 4 471 7 119 4 464 4 760 8 310 11 050 PCM_SCAN_PCM_INTERNALS PORT PCM SCAN PLY PERF ADV PORT PCM SCAN POLY NETWORKER PORT PCM SCAN RAID5 PORT PCM SCAN RSTSV9 PORT PCM_SCAN SCHEDULER PORT PCM_SCAN_SLS PORT PCM SCAN ULTRIX PORT PCM SCAN UNIX PORT PCM SCAN VAX4000 PORT PCM_SCAN_VAX6000 PORT PCM_SCAN_VAX6300 PORT PCM_SCAN_VAX750 PORT PCM_SCAN_VAX7600 PORT PCM_SCAN_VAX780 PORT PCM_SCAN_VAX8200 PORT PCM_SCAN_VAX8300 PORT PCM_SCAN_VAX8500 PORT PCM_SCAN_VAX8600 PORT PCM_SCAN_VAX8700 PORT PCM_SCAN_VAX8800 PORT PCM_SCAN_VAX9000 PORT PCM_SCAN_VMSV5 PORT 8 377 PCM SCAN _VMSV6 PORT 5 051 PCM _SCAN_WANROUTER_90 264 436 bytes PORT lt DIR gt lt DIR gt ous ConsoleWorksService exe ConsoleWorksLMFService exe exportdb exe import _pcm exe importdb exe consoleworks reset_password exe ConsoleWorks exe cwterm exe 409 695 CwTProx exe 511 TermEm ini 4 322 768 bytes 77 943 151 677 110 689 659 557 110 689 151 687 815 209 1 835 111 35 Inc ConsoleWorks Server Bin Directory of C Program FilesNTECSys Development Inc ConsoleWorks Server Config 11 28 2001 11 28 2001 09 28 2001 09 26 2001 09 26 2001 10 24 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 20
23. StONGTiGr ss susu E E NEE EEE E EE EEA E VG es TOstalletueonma aQ m a u ut Qu na ae aE ba LISS dah de A i LS had de add Is7sAPPendi6e s id di A n a ta ka VB Bi Sas sua Sas Sata desde Q usa G bagi 1 8 Reader FEedbGGK Qu SSS a lu y Su dala Ads Ada C Sa Sas 129 CUSTOMENRSUDDOM aa a stains ee nei eli ae i head eae 2 1 10 CONVENTIONS used IN TNE GUICE ccccesesesesssecesesssesesessscsssesssesesssssesesseesssssessssssssssssesssssssesseess 2 2 Introduction and Overview C LL A u S a atakan a k a q a qua iY 3 2 1 Introduction to Comoe Work neueren eer susu s 3 2 2 Overview of the Consoleworks Installation Process 3 2 3 nst llati f IefMS savs se as d ss a umawa a una an dS 4 P IASTGIAHON C ONCE IS 36555 saist EE EE daiv ai sadu sti 6 d Breslnsi lldl6fi s as s sea d ad st ds s ka a Lt a t si as sd ta j dd is a Ka 9 3 1 Host System Criticality and ConsoleWorks ExclUsivify siiaa a 9 3 2 Host Operating Systems Supportled 9 3 3 ConsoleWorks is available on CD ROM or from the Internel 9 3 4 Product Authorization Key PAK is Required 9 3 5 Files at the TDi WeDSITE ul u ma a W ha skua aaa Qa kaqaswaqaqabaq aswa dupaqha kaytaqa 9 3 6 Release NOLesu u a la E T s E 9 3 7 Host Sysherm REGUIFEMEN
24. T GIF ACT_MON GIF ALERT GIF ALL GIF APPWRAPPER CLASS LANKBUTTON GIF LANKINDEX HTML LUE I GIF B B B B CANCELBUTTON GIF CLRCELBUTTON GIF E G C C RCOLBUTTON GIF LRROWBUTTON GIF ONMONSETUP HTML ONNECT GIF PYCELBUTTON GIF 30 Inc ConsoleWorks Server Actions Purge Inc ConsoleWorks Server Default Inc ConsoleWorks Server Default Config KS NOSENSYS INFO KS NOSYSLOG INFO KS RESTORED INFO KS UNKSYSLOG INFO KS WRITEFAIL INFO EVENT _ CONWRKS WRITERESUME INFO Inc ConsoleWorks Server Default HTML 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 09 28 2001 09 28 2001 09 28 2001 10 24 2001 09 28 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 09 28 2001 11 26 2001 09 28 2001 09 28 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 09 28 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 11 26 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001
25. TS nan nn L S GW las Q as Su luas aulia ass 10 3 8 Administrator Account Privileges ore Required rasas 10 3 9 ONGOING Disk Space Reguiremenis u u i u i Qua uquyuq qawaq k 10 3 10 Web Browser Requirements cccscccssscccsscecsssccsssccessecesscecsssccsssccessecesseecsssecsssecesecesseeesseecsecens 10 ASTI Rca n u Q LO hua u aa S a aS tS u aaa 11 4 1 Make Backup of System Disk s oo ccc aaa 11 42 Install tion PrOG6SS ecette SG us i Rss ksi sd en aids 11 4 3 State of Installation after Completion iisdd 16 4 4 Installing ConsoleWorks License s 16 4 5 Starting the ConsoleWorks Server 17 4 6 ConsoleWorks and the Services Control Ponel a 17 4 7 Add ConsoleWorks to the System Startup ii aa 17 4 8 ConsoleWorks Manual Starts and Manual Shutidowns 17 JP KAGING FUNG NONY 2 secede ices u u u a awa iek e ska d K ras ai v ka Kaja 18 4 10 Importing POLYCENTER Console Manager PCM Port Files 18 A ConsoleWorks DONJDOSSSu uu u l uu uqa ua am N 18 4 12 Editing ConsoleWorks Default Terplgies u u aaa 18 5 S0fwWdfe Upd l tei dsus ndudu dd at
26. Ted s screen and Dave has the read write delete and control ConsoleWorks privileges which allows him to create edit and delete user accounts profiles and or consoles 1 Each user has intentionally connected to the console by selecting the icon in the left column from the ConsoleWorks Operations Consoles display screen 25 This Page Intentionally Blank 26 Appendix 2 HTML Directory Edits The ConsoleWorks HTML directory contains static HTML files used by the ConsoleWorks web server These files are NOT intended to be modified by ConsoleWorks customers If these files are modified the results may be unpredictable and are not supported by TDi customer support Replacement of the files with the default files is recommended TECSys Development does provide for the exception that the TDI_MINI GIF file with may be replaced with a company logo of the same size This will allow re branding of the ConsoleWorks invocation There are no other files that can be user modified in this directory 27 This Page Intentionally Blank 28 Appendix 3 Directory Listing of a default ConsoleWorks installation on Windows NT 2000 Below is an example directory listing for a ConsoleWorks installation on Windows NT 2000 Volume in drive C has no label Volume Serial Number is 1380 0FE3 Directory of C Program Files TECSys Development Inc 08 20 2001 01 42p lt DIR gt 08 20 2001 01 42p lt DIR gt kai 10 03 2001 09 05a lt DIR gt C
27. Web site http www tditx com Move the software Installation Kit to the Local Disk Find the section of the web page containing the Windows NT 2000 installation kits The name of the installa tion executable for the Windows platform is ConsoleWorksServer exe The file contains all of the necessary files and information required to install a ConsoleWorks invocation on a Windows platform Click on the link for this installation kit and save the file to the local disk note A ConsoleWorks license known as a PAK must be installed in order to run q ConsoleWorks invocation Begin the Installation The installation kit can be started using any of the three common Windows methods for starting executables using Run from the Start menu running ConsoleWorksServer exe from the MS DOS prompt or by double click ing the executable in Windows Explorer The installation splash screens are shown in the section below 11 When the user launches Console Worksserver exe the InstallShield Wizard progress box will appear ConsoleWorks Server Setup is preparing the InstallShield Wizard which will guide you through the program setup process Please wait Checking Operating System Version NHHHHHHHEHHEHE After the initial systems checks are completed the following Welcome panel will appear f ConsoleWorks Server Installation Ex Welcome to the install for ConsoleWorks Server ConsoleWorks Server Setup is preparing the install w
28. a single quan tity of disk space for all installations It is recommended that the daily log file sizes be reviewed periodically in order to predict future disk soace usage Each addition of a device to the ConsoleWorks invocation warrants re evaluating the disk space usage Further it is recommended that ConsoleWorks log files which are text files be archived or deleted based on the user s criteria Installers can contact TDi for details and allocation recommendations 3 10 Web Browser Requirements Netscape Navigator 4 7 or Internet Explorer 4 0 for Intel systems or Internet Explorer 4 5 for Macintosh systems or later web browsers are required to complete the configuration of the installed elements 4 Installation This section contains information on the first stage of the installation procedure The second stage of the instal lation procedure uses a web browser and is discussed in the ConsoleWorks Administrator and User Guide Note If ConsoleWorks is being installed as an update to Version 1 4 0 a new directory structure will be cre ated Save existing template files action routines etc prior to the installation and move them to the proper directory upon completion of the install 4 1 Make backup of system disk s As a precaution make a backup copy of the system disk s This is a standard precaution ConsoleWorks in stalls all of its files into a single directory tree which should preclude any conflicts however caution is
29. anization and features of this guide reader feedback customer support and conventions used in this guide 1 4 Introduction Overview and Concepts This section introduces the ConsoleWorks application It also describes an overview of the installation process terms and concepts used during the installation some of the concepts used in configuration and has a special note for Polycenter Console Manager PCM users 1 5 Pre Installation This section helps the installer prepare to install ConsoleWorks by listing the hardware and software needed to install and run ConsoleWorks and by suggesting some installation design hints and techniques 1 6 Installation This section contains the first stage of the installation procedure for installing ConsoleWorks onto a host ma chine Once the default installation file set is installed optional functions such as e importing supplied event definitions and or e adding ConsoleWorks to the system startup are added based on the desired ConsoleWorks functionality The second stage of the installation procedure for installing ConsoleWorks onto a host machine is called Configuration and is covered in the document ConsoleWorks Administrator and User Guide 1 7 Appendices The appendices include a additional information that may be useful during installation 1 8 Reader Feedback TDi welcomes comments to this guide and other products Readers are encouraged to send feedback to TDi at TECSys Developme
30. c ConsoleWorks lt DIR gt lt DIR gt os 285 CONWRKS DB HSG lic 285 CONWRKS DB HSX lic 283 CONWRKS SYSLOG lic 283 CONWRKS SYSLOG 6 lic 11 12 02 02 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 03 02 02 04 04 04 04 04 04 01 04 04 04 23a 00p 9 File s 38p 38p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 839D 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 33p 42 File s 38p 38p 18p 18p 21p 22p 23p 20p 45p 17p 19p 10p 10 File s Program Files TECSys Development Program Files TECSys Development 308 demo lic 2 583 bytes lt DIR gt lt DIR gt ies FREEWARE_COPYRIGHT TXT FREEWARE_README TXT GNU GENERAL PUBLIC LICENSE TXT PCM_SCAN_AIX PORT PCM_SCAN DCPS PORT PCM_SCAN _DCSC PORT PCM_SCAN DECNSR PORT PCM_SCAN _HSC50 PORT PCM_SCAN_HSC70 PORT PCM_SCAN HSJ40 PORT PCM_SCAN_KL10 PORT PCM_SCAN_KS10 PORT PCM_SCAN_LANBRIDGE PORT PCM_SCAN_LPS40 PORT 16 377 868 18 736 671 8 154 1 371 1 542 3 630 5 289 1 657 1 452 644 1 919 5 958 Server LMF TDI_Licenses Inc ConsoleWorks Server Freeware 404 411 17 535 PCM_SCAN MIC PCM_SCAN MIC PCM_SCAN MIC ROVAX2000
31. dusas asai ata ads 21 5 1 Stop the ConsoleWorks Server and License Manqoger 21 5 2 Remove the ConsoleWorks Client and Server Progrom s 21 5 3 Re install the ConsoleWorks Server and Client Progrorrs 21 5 4 Install ConsoleWorks License s a 21 5 5 Start The ConsoleWorks Sever u u ua un u S a esse ss s 21 5 6 Add ConsoleWorks to the system slor up a 22 Appendix Profile Rules and Exqmples n 23 Appendix 2 HTML Directory Edits u aaraa aaa 25 Appendix 2 Directory LISTING L u q Gu a S a Gu sq u uQ asa Tae 27 Appendix 3 ConsolleWorks Version 1 4 0 to 1 5 0 Directory Cross Reference 35 1 This Guide 1 1 Purpose This guide describes how to install and configure ConsoleWorks on a host using Windows NT version 4 0 with Service Pock 3 or Iqter or Windows 2000 operqoting system 1 2 Intended Audience This guide is written for system administrators and managers installing and configuring the ConsoleWorks appli cation on q Windows NT or Windows 2000 host 1 3 Organization and Chapter Layouts of This Guide This section describes the purpose of the guide intended audience org
32. e install the ConsoleWorks Server and Client Programs Find the section of the web page containing the Windows NT 2000 installation kits The name of the installation executable for the ConsoleWorks Server for the Windows platform is Setup exe Run the setup pro gram and respond to the questions appropriately refer to Section 4 4 for applicable screens If appropriate find the section of the web page containing the Windows NT 2000 installation kits The name of the installation executable for the ConsoleWorks Client for the Windows platform is Setup exe Run the setup program and respond to the questions appropriately 5 4 Install ConsoleWorks License s Before starting the ConsoleWorks server you should move the licenses you received from TDI to C Program Files TECSys Development Inc ConsoleWorks Server LMF TDI_Licenses note license files are text files that must be named as filename LIC where filename is a descriptive name of your choosing but should indicate the actual product license being loaded 5 5 Start the ConsoleWorks Server To start the ConsoleWorks server access the Services Control Panel and start each executable 1 ConsoleWorks LMF Server e note if you would like to make certain all of your licenses loaded properly you may check the contents of the following file C Program Files TECSys Development Inc ConsoleWorks Server Log ConsoleWorksLMFService_Err Log 21 And if should look similar to the following
33. ence from other applications for example email or printer server support may interrupt support at critical times delaying and possibly precluding recovery efforts 3 2 Host Operating Systems Supported ConsoleWorks is written for hosting on OpenVMS Unix and Windows platforms This guide is the manual for the Windows platform hosts running the following or later versions Windows NT 4 0 with Service Pack 3 or Win dows 2000 right click on the My Computer icon and choose Properties to verify current version of the operat ing system e note ConsoleWorks can run under its own account or under the Administrator account 3 3 ConsoleWorks is available on CD ROM or from the Internet ConsoleWorks is available on CD ROM or the latest version can be downloaded from the TDi website at http www tditx com Contact TDi to obtain ConsoleWorks in another format 3 4 Product Authorization Key PAK is required A Product Authorization Key PAK is not required for installation but is required to activate a ConsoleWorks in vocation TDi will supply the appropriate permanent license with receipt of a purchase order A temporary demo license may be downloaded from the same place the ConsoleWorks kit was downloaded 3 5 Files at the TDi Website Table 2 has Q list files that will be referenced during installation These ConsoleWorks installation files are avail able at the TDi Website http www tditx com host system ConsoleWorks version and
34. et work connected to the ConsoleWorks host e to manage hosts on a network remotely either via the internet or a dialup network e fora ConsoleWorks server to use host based utilities to contact a person based on event driven criteria and e to organize managed devices into logical groupings note The V1 5 0 ConsoleWorks server for the Windows NT 2000 platform supports one server invocation Fu ture releases will provide the capability for multiple invocations on one server Each ConsoleWorks invocation is a separate entity Two concurrently running invocations do not share resources profiles users or console ports ConsoleWorks Windows NT 2000 server requires a system running Windows NT 4 0 with at least Service Pack 3 or Windows 2000 ConsoleWorks also requires a TCP IP protocol stack The V1 5 0 ConsoleWorks Product Kit contains the files required for installing the following ConsoleWorks com ponents 1 ConsoleWorks Web Server and 2 ConsoleWorks public domain scan and event definitions This guide describes how to install ConsoleWorks on a Windows NT 2000 host note ConsoleWorks requires a valid license to operate 2 2 Overview of the ConsoleWorks Installation Process It is strongly recommended that installers design and plan their implementation of a ConsoleWorks installation ConsoleWorks Components require configuration that proceeds much more smoothly when an installation plan is followed Suggestions and recommendat
35. g a web browser see Users Guide or they can be imported as part of a database import ConsoleWorks or PCM Help files are affiliated with each Event Console and User When an Event Console or User is created the 18 corresponding template file is used for the help file When Help is selected in the web browser the contents of the applicable template file are displayed Once the Event Console or User is modified a separate info where is the name of the Event Console or User file is created for that specific Event Console or User and is stored in the Config subdirectory under the installation directory for the server The next time the help is se lected the info file is displayed The default versions of these templates are located in the Config sub directory of the ConsoleWorks root direc tory and are called CONSOLE TEMPLATE EVENT_COMMON TEMPLATE EVENT TEMPLATE and USER TEMPLATE The User and the Console templates files are text only files The Event template text file can also include HTML tags The templates created during installation can be edited once installed using a standard text editor Once the templates are edited all subsequent info files that are created will contain the modified versions of the template files This is often a convenience if particular information such as company contacts or refer ences are desired to be in all of the help files Event Template Files ConsoleWorks supports each Event
36. ges Read Write Acknowledge and Control RWAC Access to a console is controlled via profiles Each user is given access to a specific profile or profiles Profile A configured set of privileges providing access to consoles and or to ConsoleWorks administration within an invocation Users are given profile access by user s with access to ConsoleWorks management profile s Console privileges are Read Write Acknowledge and Control RAWC ConsoleWorks administration privileges are Read Write Delete and Control RWDC Some rules for configuring and using profiles per invocation are rule 1 each profile has only one set of privileges per console rule 2 each profile may have access to one or more console rule 3 each user may have only one active profile at a time rule 4 more than one user may have access to and use a profile and rule 5 privileges to a console may vary between profiles A tabular example of these rules is shown below in Table 1 In Table 1 the profiles User 1 User 2 Manager 1 and Manager 2 were created solely for the purpose of the example and are not standard profiles in ConsoleWorks User A person logging into a ConsoleWorks invocation s user account Generally speaking the difference be tween an administrative account and a user account is the access to ConsoleWorks management pro files All users are permitted to have access to more than one profile but can only use one profile at a time per invocation
37. ges for infor mation and to use as triggers to initiate actions Installer An Installer is the person installing the ConsoleWorks application and configuring the invocations and pro files The installer is required to have Administrator access privileges Intel A host running an Intel processor as its primary CPU Invocation An Invocation is a copy of the ConsoleWorks application running on the host Each invocation is an appli cation web server hybrid that allows remote management of devices Each invocation uses a private set of consoles profiles and user accounts note Each invocation is required to have a unique name since two invocations using the same invoca tion name cannot operate concurrently on the same host system Linux A host running Redhat Linux 6 0 or later as its operating system PCM POLYCENTER Console Manager in this document refers to Computer Associates Unicenter Console Man agement for OpenVMS which includes technologies formerly available as CommandlT Enterprise Edition Unicenter TNG for OpenVMS Console Manager POLYCENTER Console Manager Product Authorization Key PAK ConsoleWorks licenses are composed of ConsoleWorks Product Authorization Keys PAK The Base PAK includes five connections Extra connections can also be added Additional features such as Telnet and Syslog capabilities can be added with additional PAKs Profile Profile refers to a set of privileges to consoles and or ConsoleWorks
38. hich will guide you through the program setup process Please wait Www tditx com TECSys j Development oa Incorporated The local system is now checked for previous versions that might be incompatible with this version If such a version is currently installed the following panel will be displayed Should this panel be displayed the user should press the Cancel button and proceed to de install the previous version before continuing tg ConsoleWorks Server Installation x Previous Version Installed previous version is installed AN ERROR previous version is installed Please uninstall it before continueing After uninstalling the previous version restart the installation procedure for this version Note If the V1 5 install finds the previous version v1 3 or V1 4 data it will allow you to copy the data to the new version The previous version data will be copied automatically if you choose the Typical setup type The Custom setup type will default to copy the data but it can be changed to not copy the data by selecting the Copy Previous Version Data feature and choosing This feature will not be available Li cense files console log files and all files in the config directory will be copied to the new ver sion when the feature is installed The ability to copy the previous version data is only allowed during the initial install You can not rerun the install and choose modify or repair to copy
39. highly configurable During the in voked copy of Console Works in hosts mens stallation phase the installer is presented opportunities to edit files that will be used globally by each invocation such as event tem plate files Most of these changes can also be made later Figure 1 Invocation Configuration Configuration is the period after Installation involving cre ating and configuring consoles profiles and user ac counts Invocations are in a default mode after installa tion and are not fully functional until configured Con figuration operations are performed using a web browser and are described in the ConsoleWorks Administration and User Guide x anjons eu os pan ayu rule 3 more than one user may have access to and use a profile rule 4 privileges to a console port may vary between profiles users poues Conceptofa ConsoleWorks invocation ConsoleWorks management read delete device console port s physical or Syslog Event Invocation Components Figure 2 Invocation A copy of the ConsoleWorks application running on the host Users profiles and consoles are exclusive to each Figure 2 Invocation Components invocation Device Console Port The physical connection between the host and the external device Console The representation within ConsoleWorks of the a device console including all the parameters necessary to communicate with that console A console has four privile
40. in either the De fault Installation Directory or in the Directory specified during the installation process If an older version of ConsoleWorks was present the configuration files and other customized files were copied from their old location to the new directory structure Two executables are installed as registered services consoleworksimfservice exe and cworksserverservice exe ConsoleWorks LMF Server Service is the licensing software and is required to run alongside the primary Con soleWorks application ConsoleWorks Server Service At this point the installation of ConsoleWorks is complete A default version of the application is NOT running 4 4 Installing ConsoleWorks License s Before starting the ConsoleWorks server you should move the licenses you received from TDI to C Program Files TECSys Development Inc ConsoleWorks Server LMF TDI_Licenses e note license files are text files that must be named as filename LIC where filename is a descriptive name of your choosing but should indicate the actual product license being loaded 16 4 5 Starting the ConsoleWorks Server To start the ConsoleWorks server access the Services Control Panel and start each executable 1 ConsoleWorks LMF Server e note if you would like to make certain all of your licenses loaded properly you may check the contents of the following file C Program Files TECSys Development Inc ConsoleWorks Server Log ConsoleWorksLMFService_Err Log And if
41. ions can be found in the Installation Concepts section of this chapter ConsoleWorks installs in two stages 1 The first stage of the installation includes e downloading ConsoleWorks from the internet or mounting the CD e installing ConsoleWorks from the distribution kit and optionally e adding ConsoleWorks to the system startup e editing templates to customize event and user templates and e importing existing Users Consoles Scans Events and or Databases note Technically ConsoleWorks has created an invocation after this stage of installation is completed However the invocation has no configured Ports Profiles Users or Events These components must be configured to make ConsoleWorks useful 2 The second stage of installation uses a web browser to add delete configure items such as e accounts consoles profiles scans events and actions 2 3 Installation Terms The following terms are provided as reference It is recommended these terms be studied in conjunction with the next section in this document Installation Concepts Agent If the device being managed has Windows NT 2000 as its operating system that Windows NT or Windows 2000 system requires an agent to gather and transmit its events since Windows does not have a serial con sole Alpha A host running an Alpha processor as its primary CPU CD Refers to a Compact Disc Console Console refers to a representation created and configured withi
42. kit type Filename on website Windows NT Intel 4 0 or Windows 2000 ConsoleWorks v1 5 0 kit SA A 3 6 Release Notes Table 2 List of available ConsoleWorks installation files at the TDi Website http www tditx com ConsoleWorks release notes contain information updated since the written manuals were published These release notes are stored as installation CD and once ConsoleWorks is installed via the web browser The locations of the RELNOTES 1_5 files are shown in Table 3 On CD before installation ConsoleWorks version and kit type Filename on website Location on CD ROM from root directory Location on host after installing kit From the ConsoleWorks home page 3 7 Host System C Program Files TECSys Development C Program Files TECSys Development HELP left panel IncNConsoleWorks Server Doc IncNConsoleWorks Server Doc Online Doc left panel lower Requirements Click either Text or HTML description ConsoleWorks V1 5 0 release notes Hard Disk require Table 3 Location of the RELNOTES 1_5 files ments Systems targeted for running q ConsoleWorks invocation ore required to support the minimum disk space re quirements shown in Toble 4 RAM requirements A minimum of 128MBytes of operating system RAM is quantity and activity level of devices monitored by ConsoleWorks in addition to the amount required by CPU requirements ConsoleWorks minimum recommended CPU is Toble 4 Hord Disk Require
43. l be the text and or HTML tags contained in the EVENT_COMMON TEMPLATE file The text in the EVENT_COMMON TEMPLATE file can be edited and can include HTML tags The file is used in a web browser environment where the HTML references can be clicked on to jump to another document The HTML tags can point to any online documentation retrievable to the ConsoleWorks client via HTTP the client s access may not be the same access as the ConsoleWorks server s access note When the link is clicked on the requested file is shown in the target window specified Accordingly it is recommended that a new target window be specified unless the requested link will display well within the ConsoleWorks Event info box containing the link Event information common to all events can be posted in to the EVENT_COMMON TEMPLATE file to contain whatever information is deemed necessary some suggestions are site or Company specific procedures and to provide a URL to other web documents or vendor documentation Console Template ConsoleWorks supports each Console with a specific help file for the Console Initially the text displayed in the 19 help window will be the text contained in Ihe CONSOLE TEMPLATE file The text in the file can be modified or completely replaced If HTML tags are included they are displayed only as the raw HTML tags and are not in terpreted in the window The file is used in a text box in a web browser environment User Template Files
44. ll of its device consoles when it is invoked therefore the installer should make sure invocations expected to run concurrently do not attempt to access the same devices Special Note for Polycenter Console Manager PCM owners ConsoleWorks comes with an array of predefined scans events many exported from PCM These events can be imported during the installation process or later The procedures for importing the events for are in the chapter on Installation in the Adding Functionality section 3 Pre Installation This section contains information on the fundamentals required for installation Note 1 When installing the ConsoleWorks Server on Windows an error will be displayed if you try to install V1 5 when a previous version is installed You must uninstall the previous version before attempting to install V1 5 2 the ConsoleWorks directory structure for Version 1 5 0 is significantly different from Version 1 4 0 The base directory for Version 1 4 0 was C Cwks where there base directory for Version 1 5 0 is C Program Files TECSys Development Inc ConsoleWorks Server 3 1 Host System Criticality and ConsoleWorks Exclusivity ConsoleWorks primary function is to monitor the health and status of chosen devices at all times As a moni toring application ConsoleWorks requires unobstructed access to host system resources at all times It is the strongest recommendation that ConsoleWorks be hosted on a dedicated independent machine Interfer
45. marks of their respective owners All Rights Reserved ConsoleWorks NT Telnet JAVA Applet makes use of the public domain Telnet Applet TECSys Development did not write the Telnet Applet nor does it claim any particular license to the applet excepting those rights given by the GNU Library General Public License The Telnet Applet credits are listed below The Telnet Applet Copyright c 1996 98 Matthias L Jugel Marcus Meibner http www first gmd de persons leo java Telnet All Rights Reserved Unicenter Console Management for OpenVMS formerly known as PolyCenter Console Manager is a registered trademark of Computer Associates Inc Alpha AXP OpenVMS and VAX are registered trademarks of Compaq Computer Corporation NT is a registered trademark of Microsoft Corporation Netscape Internet Explorer Macintosh Tru64 Unix Linux Solaris SPARC HP UX and PA RISC are registered trademarks of their respective organizations Table of Contents JET AISKGUVIdE uay n ds Das AI n AI den as AI D usa Quy D a uu den ie ula Fd rd nol DOS Ennan enar a Galan Skata das i So sv Gaju S das I 2 lnien d ed AuUdl li esaus ii sials k da ais a Gata sia io iak d aaa ds a ieks gest 1 3 Organization and Chapter Layouts of this Guide 1 4 Introduction Overview and CONCENTS ccscccessscessecesssccescccessecessecesseceesecesseecessecesecessecenseecsaeees I PrealM
46. ments the Intel 450 MHz Pentium class processor System Software requirements ConsoleWorks is written to be hosted on a machine running Windows NT with Service Pack 3 or later in stalled or Windows 2000 TCP IP running on host Hosting platforms must be running TCP IP ConsoleWorks requires a TCP IP address that it will use for listen ing The default for ConsoleWorks is to listen to all the interfaces on the ConsoleWorks host 0 0 0 0 The TCP address for ConsoleWorks to listen to is configurable after installation is complete TCP IP port requirement The ConsoleWorks invocation requires a TCP IP port on the host machine By default ConsoleWorks instal lations use port 5176 The port number is configurable after installation is complete 3 8 Administrator Account Privileges are Required The installation procedure creates the ConsoleWorks directory tree This requires the installer to be logged into the Administrator account or another fully privileged account when performing the installation Console Works installation will fail if not installed from an Administrator account however once installed ConsoleWorks can be run under a non privileged account 3 9 Ongoing Disk Space Requirements Ongoing disk space requirements are installation dependent Requirements are affected by quantity of and activity level of devices monitored by ConsoleWorks Each device may produce require different amounts of data which precludes recommending
47. n ConsoleWorks corresponding to a man aged device The console may be physically attached to a device console port or it may be mapped to Syslog events Privileges are read write acknowledge and control ConsoleWorks Root Directory The base directory on the ConsoleWorks server system in which all ConsoleWorks directories reside On Windows NT 2000 this directory is C Program Files TECSys Development Inc ConsoleWorks Server Device Console Port A Device Console Port is a serial port on a device that is used to manage that device Default Files Default Files are a basic set of files created by ConsoleWorks installation kits when ConsoleWorks is first in stalled Those files are subsequently used to make invocation directory trees Each invocation has its own directory tree based from the ConsoleWorks root directory Display Display refers to a particular Window or Splash Screen displayed during a step in the installation Screen Window and Display are used interchangeably in this guide Distribution Kit or Package A Distribution Kit or Package is a file or files that enable a person to install the ConsoleWorks application Each operating system Windows NT 200 OpenVMS Tru64 Linux HP UX and Solaris uses a unique distribu tion kit Events Events are conditions occurring on devices which cause the devices to post status messages to their con sole ports or onto the network with Syslog ConsoleWorks scans console text and Syslog messa
48. nt Inc TDi Phone 972 881 1553 1600 10th Street FAX 972 424 9181 Suite B Email support tditx com Plano TX 75074 USA WEB http www tditx com attn ConsoleWorks Customer Feedback 1 9 Customer Support TDi customer support is offered through several venues internet website email phone and fax When re guesting customer support an active Service Agreement and the following information will be needed from the customer Name and Contact Information Company Name Customer ID Model of host running ConsoleWorks Host operating system version and patch level ConsoleWorks version Description of problem Customer support offices are staffed Monday through Friday 8 00am to 5 00pm Central Time TDi customer support can be reached as follows internet website http www tditx com email support tditx com phone 972 881 1553 fax 972 424 9181 If requesting fax support please be sure to include a return fax number in the Contact Information 1 10 Conventions used in this Guide Enter Ctrl X cw_add_invo cw_add_invo Y or N Indicates a key on a PC or terminal keyboard this example indicates pressing the Enter key A hyphen between keyboard keys indicates a combination of keys on a PC or terminal key board to be pressed simultaneously this example indicates pressing the Ctrl key and the X key simultaneously Italics indicates a filename command variable name or other screen text Boldface type in e
49. o use e note Users may have access to more than one profiles but may only use one profile at a time VMS A host running Compaq OpenVMS V7 2 or later as its operating system Web Browser Commonly used Web Browsers such as Netscape Navigator 4 7 or Internet Explorer 5 0 or later web browsers are required to complete the configuration of the installed elements Window Window refers to a particular Window or Splash Screen displayed during a step in the installation Screen Window and Display are used interchangeably in this guide 2 4 Installation Concepts The following describe the relationships between some of the functional components used by ConsoleWorks Understanding the following concepts will e assist in designing an installation e prepare the installer for the installation and configuration processes and e reduce the need for large scale configuration changes and installation redesigns after installation Installation Phases Pre Installation The period prior to Installation where the installer collects required software and verifies the host system meets the requirements for ConsoleWorks installation and operation Installation This phase includes the steps involving installing the ConsoleWorks application on the target host setting up a basic invocation add ARIETE ms ing ConsoleWorks to the system startup and selectively adding pre drive on drive packaged event definitions ConsoleWorks invocations are
50. onsoleWorks Client 11 28 2001 02 38p lt DIR gt ConsoleWorks Server 11 28 2001 03 07p 0 dir txt 1 File s 0 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Client 10 03 2001 09 05a lt DIR gt 10 03 2001 09 05a lt DIR gt N 10 03 2001 01 11p lt DIR gt Bin 0 File s 0 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Client Bin 10 03 2001 01 11p lt DIR gt 10 03 2001 01 11p lt DIR gt 11 10 01 2001 11 32a 409 695 CwTProx exe 10 01 2001 11 25a 431 TermEm ini 10 01 2001 11 34a 221 277 cwterm exe 3 File s 631 403 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Server 11 28 2001 02 38p lt DIR gt 11 28 2001 02 38p lt DIR gt 11 28 2001 02 38p lt DIR gt Actions 11 28 2001 02 38p lt DIR gt Default 11 28 2001 02 38p lt DIR gt HTML 11 28 2001 02 38p lt DIR gt Log 11 28 2001 02 38p lt DIR gt Doc 11 28 2001 02 38p lt DIR gt LMF 11 28 2001 02 38p lt DIR gt Freeware 11 28 2001 02 38p lt DIR gt Bin 11 28 2001 02 38p lt DIR gt Config 09 28 2001 03 33p 1 486 MIME TYPES 1 File s 1 486 bytes Directory of C Program FilesNTECSys Development Inc ConsoleWorks Server Actions 11 28 2001 02 38p lt DIR gt 11 28 2001 02 38p lt DIR gt ee 11 28 2001 02 38p lt DIR gt Acknowledge 11 28 2001 02 38p lt DIR gt Event 11 28 2001 02 38p lt DIR gt Purge 0 File s 0 bytes Directory of C Program Files TECSys Development Inc Con
51. r HTML 11 28 2001 11 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 02 02 01 01 01 01 01 01 01 01 01 01 38p lt DIR gt 38p lt DIR gt a 40p 807 ODOT 1 GIF 40p 810 ODOT GIF 40p 807 1DOT 1 GIF 40p 810 1DOT GIF 40p 1 088 ACTIVE GIF 40p 580 ACT_CONNECT GIF 40p 311 ACT_MON GIF 40p 144 ALERT GIF 40p 995 ALL GIF 40p 7 779 APPWRAPPER CLASS 32 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 09 28 2001 09 28 2001 09 28 2001 10 24 2001 09 28 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 09 28 2001 11 26 2001 09 28 2001 09 28 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 09 28 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 11 26 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 01 03 01 01 01 01 01 01 03 01 01 01 01 01 03 01 03 03 03 01 03 03 01
52. recom mended 4 2 Installation Process ConsoleWorks installation can be accomplished directly from a CD or from a TDI web site note The installer may not be notified about files about to be overwritten note Installation requires Administrator privileges If the activity to this point has been done from a common user account the installer will have to logout and log back in as a user with Administrator access privileges Administrator privileges Log in to an account with Administrator privileges Once ConsoleWorks is installed it can be run from a com mon user account but the installation is required to be performed from an account with full access privileges Uninstall all versions of Field Test Software if applicable Please uninstall all versions of ConsoleWorks Server V1 5 Field Test This install will not work if the ConsoleWorks Server V1 5 Field Test is installed Failure to uninstall the field test version could cause loss of data during install or uninstall of ConsoleWorks Server Mount the CD The ConsoleWorks CD contains the same files as the TDI installation web site Open the CD directory and click on the index html file Installation from the CD now proceeds exactly as it would from the web site If using the CD for installation skip to Installation below otherwise continue with the next paragraph Open the TDI Installation Web Site The latest copy of the ConsoleWorks software can be found on the TDI Installation
53. server administration Some aspects of a profile are a profile may contain some or all of the privileges available on a console port multiple users may have the same profile multiple profiles can provide privileges to the same console port s and a user may have access to one or more profiles but may use only one profile at a time In addition profiles are used to access ConsoleWorks invocation management as well ConsoleWorks management has the ability to read write control and delete console ports profiles and user accounts Scans A scan is a collection of events other scans or a combination of the two As a result a scan could contain only events only other scans or both scans and events Screen Screen refers to a particular Window or Splash Screen displayed during a step in the installation Screen Window and Display are used interchangeably in this guide 5 Solaris A host running SUN Solaris 7 0 or later as its operating system SPARC A host running a SUN SPARC processor as its primary CPU TCP IP or Transmission Control Protocol Internet Protocol port The Transmission Control Protocol Internet Protocol port s each host controls Each invocation is assigned a specific TCP IP port to use User Account User account refers to the access a person receives when logging into ConsoleWorks A user s access to a console port and to ConsoleWorks management is defined by what profiles the user is given permission t
54. should look similar to the following 7 CONWRKS S LICLOAD License loaded for TECSYS DEVELOPMENT CONWRKS DB HSG 7 CONWRKS S LICLOAD License loaded for TECSYS DEVELOPMENT CONWRKS DB HSX 7 CONWRKS S LICLOAD License loaded for TECSYS DEVELOPMENT CONWRKS SYSLOG JoCONWRKS S LICLOAD License loaded for TECSYS DEVELOPMENT CONWRKS DEMO CONWRKS I LICTERMAT License TECSYS DEVELOPMENT CONWRKS DEMO terminates 1 DEC 2001 2 ConsoleWorks Server Once the ConsoleWorks server is running it will use the ConsoleWorks invocation name Default the TCP IP ad dress of the host machine and the port address 5176 By default the ConsoleWorks server is listening to the host s IP default port number port 0 0 0 0 4 6 ConsoleWorks and the Services Control Panel Once ConsoleWorks is installed some of the applications functions can be controlled through the Services Control Panel A typical Services Control Panel is shown at the right The panel is accessed through the Start Menu Settings Services ConsoleWorks adds two services ConsoleWorks LMF Server Service and ConsoleWorks Server Service ConsoleWorks LMF Server Service is the licensing software and is required to run alongside the primary Con soleWorks application ConsoleWorks Server Service The display shown above shows the settings after an in stallation is completed defaults 4 7 Add ConsoleWorks to the system startup ConsoleWorks can be added to the host system startup by accessing the settings
55. soleWorks Server Actions Acknowledge 11 28 2001 02 38p lt DIR gt 11 28 2001 02 38p lt DIR gt ta 10 24 2001 01 40p 1 394 AUTOCANCEL BAT 09 28 2001 03 33p 915 BROADCAST BAT 2 File s 2 309 bytes Directory of C Program Files TECSys Development Inc ConsoleWorks Server Actions Event 11 28 2001 02 38p lt DIR gt 11 28 2001 02 38p lt DIR gt u 07 15 2001 11 10p 1 370 AUTOCANCEL BAT 29 10 24 2001 07 15 2001 Directory 11 28 2001 11 28 2001 07 15 2001 07 15 2001 Directory 11 28 2001 11 28 2001 11 28 2001 11 28 2001 11 28 2001 11 28 2001 09 28 2001 Directory 11 28 2001 11 28 2001 09 28 2001 09 26 2001 09 26 2001 10 24 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 09 28 2001 Directory 11 28 2001 11 28 2001 11 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 10 24 2001 09 28 2001 10 24 2001 10 24 2001 01 11 of C NProgram FilesNTECSys Development 02 02 11 11 Of C NProgram FilesNTECSys Development 02 02 02 02 02 02 03 Of C NProgram FilesNTECSys Development 02 02 03 04 04 01 03 03 03 03 03 03 03 03 03 03 03 03 of C NProgram FilesNTECSys Development 02 02 02 01 01 01 01 01 01 01 01 01 01 01
56. the previous version data You must uninstall before you can install again to be asked for the copy the previous version data feature This version will not install till the previous version is uninstalled 12 When all checks ore completed successfully the following panel will be displayed s ConsoleWorks Server Installation Welcome to the install for ConsoleWorks Server Version 1 5 0 The install will allow you to modify repair or remove ConsoleWorks Server To continue click Next O 2 2 z TECSys Development Incorporated Depress the Next gt button to continue The installation process will now display the License Agreement s ConsoleWorks Server Installation x License greement Please read the following license agreement carefully Copyright TECSys Development Inc 1999 2001 All rights reserved This software is furnished under a license and may be used and copied only in accordance with the terms of such license and with the inclusion of the above copyright notice This software or any other copies thereof may not be provided or otherwise made available to any other person No title to and ownership of the software is hereby transferred i accept the terms do not accept the terms in the license agreement lt Back Next gt Cancel Select the accept the terms in the license agreement item and press Next gt The Customer Information panel will be
57. xamples indicates input the user types Indicates optional information to be included with the command at the installers discretion Items contained within square brackets are default settings in the ConsoleWorks applica tion For example when queried with a Yes or No answer the default setting will show a Y or N Continuation Usually used when the script responses being shown in the text or body of the guide continue beyond what is shown on the page 2 Introduction and Overview 2 1 Introduction to ConsoleWorks ConsoleWorks is an application built to monitor console port text or SYSLOG messages and to directly manage any device supporting console port connections It runs on OpenVMS Unix and NT 2000 platforms In addi tion ConsoleWorks can manage devices indirectly by using script initiated management applications running on the ConsoleWorks host ConsoleWorks accomplishes this management with three major components e astandard web browser or a command line user interface e qa specialized web server and e a host connected via cable to the device s serial console port direct management or by network indirect management Other than the original installation and some preliminary configurations most ConsoleWorks operations are managed and configured using a standard web browser ConsoleWorks flexibility provides the capability e to manage any device allowing management from a console port from any workstation on the n

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