Yamaha NUAGE Firmware Update Manual
Contents
1. The User Account Control dialog box or the Windows Security dialog box may appear In such case click Install this driver software anyway In the middle of installation of the Dante Firmware Update Manager you may be prompted to install Bonjour In such case download the Bonjour installer from the URL presented by the installer and install it You may be prompted to restart the computer after the installation is complete Before proceeding to update restart the computer NUAGE Firmware Update Guide 8 E Updating the Dante firmware Described below are the procedures to update the Dante module firmware integrated in the Nuage I O unit When updating Nuage I O and Dante firmware needs to be updated execute the following procedures NOTE For details of the Dante Firmware Update Manager refer to AUD MAN Firmware Update Manager stored in the compressed file folder 1 Connect the Dante PRIMARY connector on the rear panel of the Nuage I O unit to the Ethernet connector on the computer using an Ethernet cable Be sure to directly connect the computer and the Nuage I O unit and do not connect any other Dante device to the computer LINK SYSTEM g WORDCLOCK OUT OUT IN UNIT ID a Dante SECONDARY PORT LINK ACT LINK ACT I I DAISY CHAIN lmi REDUNDANT PRIMARY SECONDARY 2 Start up the Dante Firmware Update Manager as follows Windows Select2. YAMAHA NUAGE Firmware Update Guide Thank you for choosing a Yamaha product This guide explains how to update the NUAGE series Nuage Fader Nuage Master and Nuage I O firmware and its built in Dante module firmware Precautions Please be sure to read this section first The user assumes full responsibility for the update Update the firmware components one unit at a time Please note that the device may be damaged if you fail to follow these instructions properly or turn off the device or disconnect the cable while the update is in progress If the update fails and the device still does not operate correctly even after you execute the update once again please contact your Yamaha dealer Yamaha Corporation owns exclusive copyrights for the NUAGE series firmware its update program and the update guide Audinate owns exclusive copyrights for the Dante firmware and its update program It is prohibited to duplicate or modify the firmware software or guides in part or in their entirety without permission from the copyright owner The screen shots in this guide are for use with this update procedure only and may be different from the actual screen shots Dante is a registered trademark of Audinate Windows is a registered trademark of Microsoft Corporation in the United States and other countries Apple Mac and Macintosh are trademarks of Apple Inc registered in the U S and other countries The company names and produc
3. Separate the Nuage I O from the Dante network 3 Connect the Dante PRIMARY connector on the rear panel of the Nuage I O unit to the Ethernet connector on the computer using an Ethernet cable UNIT ID SECONDARY PORT LINK ACT LINK ACT I I DAISY CHAIN lmi REDUNDANT PRIMARY SECONDARY 4 Turn the computer power on and login with administrative privileges 5 Turn on the power to the Nuage I O NUAGE Firmware Update Guide 11 10 11 12 Start up the Dante Firmware Update Manager as follows Windows Select All programs or All apps gt Audinate gt Dante Firmware Update Manager gt Dante Firmware Update Manager Mac Double click Applications gt Dante Firmware Update Manager NOTE The User Account Control dialog box may appear Click Continue or Yes Click Failsafe Recovery Check the detected Nuage I O Click Start The recovery operation will begin When the Recovery image loaded dialog box appears click OK Exit the Dante Firmware Update Manager and wait for two minutes before turning off the power to the Nuage I O main unit The correct Dante firmware now needs to be loaded Follow steps 2 through 8 described in Updating the Dante firmware Now recovery and firmware update are completed C S G Pro Audio Division 2013 2014 Yamaha Corporation BO NUAGE Firmware Update Guide 12
4. Install the Dante Firmware Update Manager Updating the Dante firmware The firmware update is completed Refer to the section Nuage Compatibility at the Yamaha Pro Audio site below for details Dante firmware update requirements http www yamahaproaudio com downloads NUAGE Firmware Update Guide 4 E Updating the NUAGE series firmware Described below are the procedures to update the NUAGE series unit firmware Uncompress the compressed file you downloaded in advance Double click the NUAGE Workgroup Manager icon in the system tray Windows or menu bar Mac to open NUAGE Workgroup Manager Add the device for which you want to update the firmware to the Workgroup area in the upper half of the window After communication has been established display the property of the updating device Click the Update The Select update file dialog box appears Firmware loading is started A updating the image message will appear during loading the firmware Select the firmware data file nuage in the extracted folder When the firmware has been loaded an Update is completed message flashes and the NUAGE series automatically restarts Once you ve updated the Nuage I O firmware manually turn on Nuage I O again NOTE According to your network status the update may not have been completed correctly If the Firmware Updating dialog box is not updated for several minutes execute the
5. All programs or All apps gt Audinate gt Dante Firmware Update Manager gt Dante Firmware Update Manager Mac Double click Applications gt Dante Firmware Update Manager NOTE e Check in the title bar that the version number is 1 3 2 or higher The User Account Control dialog box may appear Click Continue or Yes 3 Click Update Dante Firmware 4 Click Browse and select FWUpdate_Nio500_vxxx_swyyy dnt Then click Open xxx and yyy represent the firmware version number NOTE The Dante firmware does not operate normally if its path contains any multi byte character including Japanese characters If you use a directory name containing any multi byte character in your computer store the firmware update files in a directory that consists only of ASCII characters e g C temp NUAGE Firmware Update Guide 9 NOTE Be sure to ensure compatibility of the update files with Nuage I O If update files other than Nuage I O are applied the device will become inoperable In general do not check the Override Device Matching option If this option is left unchecked only devices that support the file can be selected ensuring that updating the device with invalid or wrong files is prevented Click Next NOTE Dante Firmware Update Manager may be blocked by the Windows Firewall Select the Private Network checkbox and click Allow access Check the Nuage I O to update Check the versio
6. Guide E Preparing for the update You will need the following items ready to execute the update procedure Acomputer equipped as indicated below and in which TOOLS for NUAGE is operating normally Windows OS Windows 7 SP1 82 bit 64 bit Windows 8 32 bit 64 bit Windows 8 1 32 bit 64 bit CPU Intel AMD dual core processor Memory 2GB or more Interface Equipped with an Ethernet connector HDD Free disk space of 100MB or more high speed hard disk Mac OS OS X 10 7 5 OS X 10 8 x OS X 10 9 CPU Intel dual core processor Memory 2GB or more Interface Equipped with an Ethernet connector HDD Free disk space of 130MB or more high speed hard disk An Ethernet cable CAT5e or higher recommended Straight or cross Firmware Dante firmware is contained in the same compressed file as Nuage I O firmware Download the latest firmware from the following URL http www yamahaproaudio com downloads NUAGE Firmware Update Guide 3 E Update procedure sequence Update each firmware component in the following sequence If you plan to update multiple NUAGE series units repeat the procedure described in Update for each unit in sequence Updating the NUAGE series firmware When updating Nuage Fader or Nuage Master or when updating Nuage T O and updating Dante firmware is unnecessary When updating Nuage T O and Dante firmware needs to be updated TCP IP settings of computer
7. following procedures Close the Firmware Updating dialog box wait three seconds and check that the same dialog box opens again Turn off Nuage I O close the Firmware Updating dialog box close the Properties window turn on Nuage I O again and update the Nuage I O firmware from step 1 When updating Nuage I O and Dante firmware needs to be updated execute the following procedures E TCP IP settings of computer Before you update the Dante firmware you must modify your computer s TCP IP settings After the firmware update procedure is complete return the TCP IP settings to their original settings Windows 1 Open the Network and Sharing Center as described below Windows 7 Select Start gt Control Panel then click or double click Network and Sharing Center or View network status and tasks NUAGE Firmware Update Guide 5 Windows 8 and Windows 8 1 Windows X gt Control Panel then click or double click Network and Sharing Center or View network status and tasks The Network and Sharing Center is displayed 2 Click Manage network connection or Change Adapter settings from the Tasks list located in the left side of Network and Sharing Center window then double click Local Area Connection The Local Area Connection Status dialog box will be displayed NOTE The User Account Control dialog box may appear Click Continue or Yes Ifthe Local Area Connecti
8. le Unplugged 7 4 Either the cable for Ethernet is not plugged e FireWire in or the device at the other end is not d responding pwit Configure IPv4 Using DHCP a e Bluetooth PAN IP Address i Subnet Mask Router DNS Server Search Domains mepe _ Advanced a Click the lock to prevent further changes Assist me Revert Apply 5 Click Apply if you have changed the setting then close the window If you haven t changed the setting close the window NUAGE Firmware Update Guide E Install the Dante Firmware Update Manager Before you update the Dante firmware you must install the Dante Firmware Update Manager Dante Firmware Update Manager installer is contained in the same compressed file as Nuage I O firmware Windows DanteFirmwareUpdateManager x x x exe Mac DanteFirmwareUpdateManager_x x x dmg X X x represents the version number of the Dante Firmware Update Manager Double click the Dante Firmware Update Manager installer and follow the on screen instructions to install the firmware L NOTE The Dante firmware does not operate normally if its path contains any multi byte character including Japanese characters If you use a directory name containing any multi byte character in your computer store the firmware update files in a directory that consists only of ASCII characters e g C temp When installing the Dante Firmware Update Manager temporarily disable any running anti virus software
9. lsafe Mode to perform the recovery processing Restart the Nuage I O The firmware update is now complete NUAGE Firmware Update Guide 10 E About Failsafe Mode During normal operation software must be loaded from a flash memory drive during operations to use the Dante module integrated in the Nuage I O However data in a flash memory drive may occasionally become corrupted as with any other storage device In many cases such data corruption is caused by turning the Nuage I O power off during firmware upgrading The Dante module has a specially protected flash drive section in order to recover from such a condition When the main section is damaged the program stored in the protected area is activated and the Dante module goes into failsafe mode To restore the Dante module in failsafe mode a recovery image needs to be sent from the Firmware Update Manager To check if the Dante module is in failsafe mode use Dante Controller the respective device is displayed in red in the network grid view of the Dante Controller version 3 1 x or higher Further a message NETWORK AUDIO MODULE FAILED AND WAS RESTARTED appears also in the Nuage I O screen so you may check that the DANTE version information is not displayed in the version field of the Nuage I O unit Described below are the procedures to recover the Dante module integrated in the Nuage I O unit 1 Turn off the power to the computer and the Nuage I O 2
10. n of the update files and the version number indicated in the Nuage I O line 6 Dante Firmware Update Manager v1 3 2 po fe Gudinate Firmware Update Manager 1 matching devices found of 1 total Upload File FWUpdate_CL5_v36420_sw110 v3 6 4 for Yamaha Corporation CLS _ Select an Name Manufacturer Model Version IP Statu E foos Yarana lt 5 060 Yamaha Corporation CLS 3 6 4 XXX XXX XXX XXX Ready Back Refresh NOTE If the Nuage I O is not indicated click Refresh If it is still not indicated after that the computer and the Nuage I O are not connected properly Check that the cable is not loose or disconnected TCP IP is properly configured and the Nuage I O is powered on Click Start The update operation will begin Updating n m appears in the Status field during updating Done is displayed once update is completed NOTE Update takes 2 to 4 minutes During the update operation do not turn off the power to the unit or disconnect the cable If update fails due to disconnection of the power cable during the update or due to other reasons the device may become inoperative NOTE i If update is not completed after 5 minutes or update failure indication appears exit the Dante Firmware Update Manager program without turning the Nuage I O power off and restart the procedure from the step 4 If update still fails follow the instructions stated in About Fai
11. on properties dialog box appears skip ahead to step 4 3 Click Properties The Local Area Connection properties dialog box will be displayed NOTE The User Account Control dialog box may appear Click Continue or Yes 4 Select Internet Protocol Version 4 TCP IPv4 then click Properties The Internet Protocol Version 4 TCP IPv4 Protocol dialog box will be displayed 5 Click Obtain an IP address automatically G Internet Protocol Version 4 TCP IPv4 Properties E General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses Validate settings upon exit 6 Click OK NUAGE Firmware Update Guide 6 OS X 1 Click the System Preferences icon on Dock The System Preferences window appears 2 Click the Network icon The Network window appears 3 Click Ethernet The Ethernet settings window appears NOTE If there are multiple Ethernet choices select the one that is connected to the device 4 Confirm that Using DHCP is selected in Configure IPv4 or Configuration e00 Network lt gt Show all Q Location Automatic Ethernet Not Connected S Status Cab
12. t names in this document are the trademarks or registered trademarks of their respective companies NUAGE Firmware Update Guide 1 E Checking the version number You can check the NUAGE series firmware version number from the NUAGE Workgroup Manager You can also check the Dante firmware version number from the Dante Controller The NUAGE series firmware version number Name MAC Address Status The Dante firmware version number NUAGE FADER XX XX XX XX XX XX XX XX XX Update Eile Device Help E Dante Controller Device View Y002 Yamaha NUAGE IO16D 81DE2C SR Yd f002 Yamaha NUAGE I016D 81DE2C Status eiel Device Config Network Config Device Information Product Version 1 Dante Information Clock Synchronisation External Word Glock Yes Preferred Yes Primary Interface IP Address MAG Address Tx Utilisation Rx Utilisation Secondary Interface IP Address MAC Address Tx Utilisation Rx Utilisation Manufacturer Yamaha Corporation Product Type Nio500 D16 00 Software Version 1 Firmware Version 1 1 3 Software Version 3 6 4 20 Firmware Version 3 4 3 8 Mute Status Unmuted Sync Status Master Frequency Offset 6653 ppb 13 Valid XX XX XX XX XX XX 7 Kbps Errors 0 12 Mbps Errors 0 N A XX XX XX XX XX XX N A Errors N A N A Errors N A NUAGE Firmware Update
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