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Xerox WorkCentre 3215 User's Manual

1. Platen Glass The platen glass can be used for oversized torn or damaged originals and for books and magazines 1 Open the automatic document feeder and place single documents face down on the platen glass aligned with the rear left corner 2 The default document size is 8 5 x 11 or AA For other sized documents change the Original Size option Refer to Copy Options Note Documents are only scanned once even when several copies are selected Xerox WorkCentre 3215 3225 93 User Guide Media Output Locations Media Output Locations Note Some features may not be available on your model Check your machine type in Getting Started The machine has two output locations e Output tray face down up to a maximum of 120 sheets of 20 Ib 80 g m paper 10 transparencies and 10 sheets of labels e Rear cover face up one sheet at a time The machine sends output to the output tray by default If special media such as envelopes print out with wrinkles curl creases or black bold lines the rear cover should be used for the output Open the rear cover and keep it open while printing one sheet at a time Note The rear cover output can only be used for simplex jobs Duplex printing with the rear door open will cause paper jams Using the Output Tray The output tray collects printed paper face down in the order in which the sheets were printed The output tray should be used for most jobs To us
2. Your machine is probably being used at an altitude of 1 500 m 4 921 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the correct altitude setting to your machine See Machine Settings Copying Problems Condition Suggested Solutions Copies are too light or too dark Use Darkness in Copy feature to lighten or darken the copies See Copying Smears lines marks or spots appear on copies If the defects are on the original use Darkness in Copy feature to lighten the background of your copies See Copying If there are no defects on the original clean the scanner unit See Cleaning the Machine If the defect occurs when using the automatic document feeder clean the CVT glass using a lint free cloth Copy image is e Ensure that the original is face down on the platen glass and not skewed skewed e Ensure that the original is face up in the automatic document feeder and just touching the guides e Check that the copy paper is loaded correctly e The transfer roller may be dirty Clean the inside of your machine Blank copies e Ensure that the original is face down on the platen glass or face up in the automatic document feeder If the problem continues contact a service representative Image rubs off the Replace the paper in the tray with paper from a new package copy easily e In high humidity areas do not leave paper in the
3. k kk kk kk k cece k kk eme ehe 206 Replacing the Toner Cartridge 0 k kk kK KK kK KK KK k kk kk k k 207 Replacing the Drum Cartridge WW K k kk kk kk KK KK KK KK KK KK KK KK k kk kk k 208 Recycling Consumables 0 cece kk kk K kk kk kk e e l l he 210 Cleaning the Machine kK kk kk KK KK KK KK KK KK hme nn 210 Moving the Machine 212 Software Updates Hi yad k a kn teehee cere rd heehee a Ba e lek a ee erp 213 The Software Upgrade Process 213 NET EE 213 Troubleshooting RUE 216 Status Wireless LED 217 Clearing Paper Jomes 218 Tips for Avoiding Paper JOMS 0 cece cence ene en 218 Automatic Document Feeder Jos 218 Saran DDo OJmm mm m r gmanmnn 224 Common PIDBIBmS as esau aa s e ga e aue le lalek alal lela le Ke hea E Ic l ala FR ea cela eve zaye inet l 225 Paper Feeding Problem 225 Printing Problems 226 Common PostScript Problems 000 c cece KK KK KK KK KK KK KK KK KK k kk k kk 228 Common Windows Problem 229 Common Linux Problem 230 Common Macintosh Problems 0 0 cece cece kK KK kK K k kk k k kk k 232 Print Quality Problems Wk k kk kk kk kk kK kk k ee mee 232 Copying Problems kk kk kk kk kk k kk k kk k kk k k kk e kk
4. Some letters are not displayed e Mac OS cannot create the font during the cover page printing The normally during the cover page English alphabet and numbers are displayed normally on the cover printing page Note Refer to the Macintosh User Guide supplied with your computer for further information on Macintosh error messages Print Quality Problems If the inside of the machine is dirty or paper has been loaded improperly there might be a reduction in print quality See the table below to clear the problem Condition Suggested Solutions Light or faded print e Ifa vertical white streak or faded area appears on the page the toner supply is low You may be able to temporarily extend the toner cartridge life See Redistributing Aa Cc Toner If this does not improve the toner quality install a new toner cartridge Aa Cc e The paper may not meet paper specifications for example the paper may be too moist or rough See Media Guidelines a C e If the entire page is light the print resolution setting is too low or the toner save a C mode is on Adjust the print resolution and turn the toner save mode off See the A C d Adj hep l d h de off See th a C help screen of the printer driver e Acombination of faded or smeared defects may indicate that the toner cartridge needs replacing See Replacing the Toner Cartridge Toner specks e The paper may not meet specifications for example the paper ma
5. e Do not leave the special media in the manual feed slot for long periods of time Dust and dirt may accumulate on them resulting in spotty printing e To avoid smudging caused by fingerprints handle transparencies and coated paper carefully e To avoid fading do not expose the printed transparencies to prolonged sunlight e Store unused media at temperatures between 59 F and 86 F 15 C to 30 C The relative humidity should be between 10 and 70 e When loading paper do not fill above the Maximum Fill line indicated by the symbol VVV e Verify that your labels adhesive material can tolerate fusing temperature of 200 C 392 F for 0 1 second e Ensure that there is no exposed adhesive material between labels A CAUTION Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components e Do not feed a sheet of labels through the machine more than once The adhesive backing is designed for one pass only through the machine e Donot use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged 90 Xerox WorkCentre 3215 3225 User Guide Media Specifications Media Types Note Some features may not be available on your model Check your machine type in Getting Started The table below shows the media types supported for Copy Print or Fax for each tray for the following paper sizes e A
6. 1 2 3 4 Press Fax on the control panel Press Menu on the control panel At the Fax Features menu press the up down arrows to scroll to Cancel Job and press OK Press the up down arrows until the fax job you want appears and press OK Press OK when Yes appears to confirm and cancel the job The selected fax is deleted from memory Priority Send This function is used when a high priority fax needs to be sent ahead of other fax jobs in memory or other machine operations The fax original is scanned into memory and immediately transmitted when the current operation is finished Follow these steps at the machine to send a priority fax job 1 2 3 4 Press Fax on the control panel Press Menu on the control panel Press the up down arrows to scroll to Priority Send and press OK Enter the number of the receiving fax machine and press OK You can enter a speed dial number or a group dial number or use the Address Book to find a number by pressing the Address Book button For details see Address Book Enter the job name you want and press OK If you do not want to assign a name skip this step For details on how to enter alphanumeric characters refer to Using the Keypad Load originals and press Start If an original is placed on the platen glass select Yes at the Another Page prompt Load another original and press OK When you have finished select No at the Another Page prompt The machine scans and sends t
7. Electrical Safety Electrical Safety General Guidelines A WARNING Unauthorized alterations which may include the addition of new functions or connection of external machines may impact the machine certification Please contact your Xerox representative for more information e Do not push objects into slots or openings on the printer Touching a voltage point or shorting out a part could result in fire or electric shock e Donot remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so Turn off the printer when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety e The power cord is damaged or frayed e Liquid is spilled into the printer e The printer is exposed to water e The printer emits smoke or the surface is unusually hot e The printer emits unusual noise or odors e The printer causes a circuit breaker fuse or other safety device to activate If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Power Cord Use the power cord supplied with your printer e Plug the power cord di
8. Xerox WorkCentre 3215 3225 vii User Guide Contents 10 viii E mail E mail Procedure ys aksan sa ke ll ett b l EEE dan ENEE dae e ess e rn 166 Loading Documents 166 Enter the E mail Address 167 Select the Features 167 Start the E mail job 168 Stop the E mail Job 168 E mail lee 169 Address Book Address Book Overview 0 0 ccc ccc cnn eee ene E eda d k hn mee 172 Using Address Book From the Control bone 173 Searching the Address Bock 173 Speed Dial Number 173 Group Dial Number 174 Deleting an Address Book Ent 176 Smart Key Addresses 2 0 0 ccc k kk k kk cence nee eee emen 176 Printing the Local Address Book 176 Using Address Book in CIS 177 Search for An Address 177 Security Security at XeroX caved due W dV WA ak da rc Pr ra Yd tees oe 180 Security Settings EEN 180 Administrator Accounts 180 Feature Management k k kk kK cence k ehe ehe e s sh 181 Restart DEVi s P U m 181 Machine Digital Certificate Mongogement 0 0 ccc cece eee KK KK K KK KK KK KK k 182 SNMP eT r 187 SNMPUS ti ge a dae qas edad dd qdad MJ JJWIWREIN RITRENnENEnEnEnDRTRTDWHBMDMMDI 189 lub am M vL 190 idgluhe X 191 Qu Emm 191 Enable IP Filtering 0 kk kk kk kK kk KK KK KK KK KK KK KK kK kk kk m n 191
9. k l k 236 Scanning Problems 237 Fax Problefns z A y s ka k W k w aa eua EE dl W n dese VE e RAN Ee 237 Xerox WorkCentre 3215 3225 ix User Guide Contents 13 14 Further AssistariCe Eeer Wat gale 239 Xerox Support Center 239 Locating the Serial Number 239 Printing a Machine Report 239 Specifications Machine Specifications 0 cc kk kk KK een kk k kk k kk kk k nent eens 242 Machine Configurations cu 45 5a a isd cence cence nee he ree l 242 Media Specifications k kk kK kk kk kK KK KK kK kk k k kk kk hen 243 Feature Specifications k kk kk kk kK KK KK k k kk kk kk k k kk k k 245 Print e ee 245 FOX Features eoo ro pr RIP sever eae AER SEENEN 245 Scan FOCUSES ie Ee le ge Se SEENEN n IDE nan n ENEE EES Sab nse ald ach Aven iert 246 Network Environment 247 System Requirements cece cece k kk kk kk kk e e e e e eee mn ene e e e e a 248 Microsoft Windows Lis sequar qa e kk kk k kk qq ee kk ee Ee 248 Macintosh ye x kak kak k k k a d AE NEEN dl 248 AD EE 249 Hlp Ecke dws eegen HEE mna 249 Electrical Specifications 0 kk kk kk kk kk KK kK een ee nee nee e n mese 250 Environmental Specifications 251 Safety Electrical Safety EE EE REESEN en e rete don te kev i r
10. 129 Select the Features A h W kek kk kk kK KK kK KK KK kk k kk kk k k k e k k kek k e 130 Start ageet Ae ee Ee EE e EE Ee e ise Ee ied r mm 131 Stopthe JOD WEE 131 vi Xerox WorkCentre 3215 3225 User Guide Contents Macintosh Scarinirig ck ae kanan na kapa kab EE NEEN ine n d 6 la d e a e lu Wa S 132 Process ChHecKliSt 4 eoa da biy nye bn e b y bk Ae Aere d h ka nana d n hay 132 Lond D cltlm nS co oed ehe ehe eot d aeu a dd ctae due ted dtd eda 4 AA a ane qi de y 132 Enable Sedr t PC ss ead Vd aa RA RR tUe RIEN dal d A C ME ORG e e e Ce e sa 133 Select the Scan Destination Wk kk ccc cence KK KK KK k k kk k k kk k k 135 Start the JOD EE 135 Stopthe JOD isi eebe KR Ee KE saw ENER k n n een dA EEN REENERT are 136 Hin n lala he EE 137 Kisel le DEE 137 Job Type Settings EE 138 Using the Image Manager 00 cece cece cence ence eee ene he he 138 Scan Using TWAIN WEE 140 Scan Using WIA DrlV EE 141 Fax UE 144 Changing Fax Defaults Using CentreWare Internet Services 144 Fax Procedure Sending a Fax A kek kk kk ccc kk kK KK KK ene sehen 145 Load the Documents 145 Select the Features 2 0 0 0 ccc cen eee e ele a nent he e ee 146 Enter the Fax Number 147 Start theJOD sista sike k ka W HE WW m 147 Fax Confirmation rep EE neste e y RE Re PER SEENEN EE ee 148 To Stopa
11. 802 1X Authentication 3 4435 1 4545k15 54545 u cence hn e n 193 er anl Ye RR RM TE mm pi i338Y0 193 Information Checker 193 Enable 802 1X at the Machine 193 Xerox WorkCentre 3215 3225 User Guide 11 12 Contents Attlenti c ll O RI ee sayan yanan keniyan daene daa daban opi Wane duende Wat E oie be We bn ela aa ection 195 VAN N N M DI MMJDDDMDJMDMDMIMDMIDMIMMDMMIMDIMMDMDMIMMJMN j UJNnEnE EEE 195 No Authentication 0 cece kk kk k kk kk kk kele elle e lele ekle ele e emen 195 Ain JER U HH HH HHHH NH 195 Configure Local Authentication 0 eee kk KK KK KK KK KK KK K KK K K kk k k 195 Configure External Authentication 0 kk kk KK KK KK KK KK KK KK KK KK KK KK k 197 Configure Kerberos Unix Linux Wek kk kk kk kK KK KK KK KK KK KK KK KK KK k K kk k kk 197 Configure Kerberos Windows ADS 0 ccc kk kK KK KK KK KK kk k kk kk kk kk 198 Configure SMB Windows ADS kk kk cc KK kk KK k kk kk kk k kk k k kk k 198 Configure UDAP EE 199 Maintenance Re Dn ET 202 Placing an Order for Xerox Consumables 00 ccc cece cence een KK KK KK K 202 Checking the Status of Consumables 203 Storage and Handling of Consumables 0 0 KK KK KK KK KK KK KK KK KK KK KK KK KK 204 When to Order Consumable Supplies 204 Maintenance Option 205 elle EE 206 Redistributing Toner 0 0
12. Address Bar Press Enter Select the Login link at the top of the screen Enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Security link on the left hand side select the System Security link Select the Feature Management link in the directory tree Select the Firmware Upgrade Enable box Click Apply to save the changes Select the Support tab In the Firmware Upgrade link select the Upgrade Wizard button Xerox WorkCentre 3215 3225 213 User Guide Software Update 11 12 13 14 214 The Firmware Upgrade Wizard screen appears In the Firmware File area a Select Browse b Locate and select the software upgrade hd file obtained earlier c Select Open Select Next The firmware will now be verified and display information about the upgrade file Select Next to continue The upgrade should take less than 10 minutes unless there are network issues Once the machine has completed the upgrade it will reboot automatically The configuration report will print if enabled Check the configuration report to verify that the software level has changed Xerox WorkCentre 3215 3225 User Guide Troubleshooting This chapter includes Overview Clearing Paper Jams Error Messages Common Problems Further Assistance Xerox WorkCentre 3215 3225 User Guide 215 Overview Overview If a problem occurs with your Xerox WorkCentre 3215
13. Before starting ensure that the following items are available and or the tasks have been performed e Existing operational network utilizing the TCP IP protocol e DHCP or BOOTP Server should be available on the network e Ensure that the machine is connected to the network Procedure Installation via DHCP Dynamic Host Configuration Protocol DHCP is enabled on the machine by default If the machine is connected to the network the TCP IP information will be configured when the machine is powered on and no further configuration is required e Print a Configuration Report to verify that the information was assigned correctly Installation via BOOTP or DHCP Ensure your machine is connected to the network with Ethernet cabling Press the Machine Status button on the control panel Press the up down arrows to select Network Settings press OK Enter the Administrator Password using the alphanumerical keypad The default is 1111 Press the OK button the Network Settings menu displays Press the up down arrows to select TCP IP IPv4 press OK Press the up down arrows to select DHCP press OK E L UT cbe ps The Saved screen will display and return to the Network Settings menu 38 Xerox WorkCentre 3215 3225 User Guide Network Installation TCP IP Configure TCP IP Settings Using CentreWare Internet Services IPv4 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Ba
14. Enter the wireless security information if requested and select OK Select Yes to apply the changes Select Custom to edit the SSID information manually If you select this option the SSID screen displays Enter the SSID using the keypad and select OK Select the Operation Mode and select OK Select the Encryption and select OK Select the WPA Key and select OK Select Yes to apply the changes At the WPS menu select PBC or PIN At the Wi Fi Direct menu select On or Off Device Name IP Address Group Owner Network Key and Status At the Wi Fi Signal menu check to see if there is a Wi Fi signal At the Wi Fi Default menu select Restore if you want to restore defaults Xerox WorkCentre 3215 3225 29 User Guide Installation Wizard Configure Ethernet Settings The Ethernet interface will automatically detect the speed of your network The machine supports hub switch speeds of Automatic 10 Mbps Full Duplex 100 Mbps Full Duplex 10 Mbps Half Duplex 100 Mbps Half Duplex Set the Ethernet speed on the machine to match the speed set on your hub or switch Setting the Ethernet Speed at the Machine gen ups od Ne 7 Press the Machine Status button Press the up down arrows to select Network and press OK Enter the Administrator Password using the alphanumerical keypad The default is 1111 Press the up down arrows to select Ethernet and press OK Press the up down arrows to select Ethernet Speed and press O
15. Refer to Installation and Setup for instructions on enabling E mail This section describes the basic procedure for e mailing Follow the steps below e Loading documents e Enter the e mail address e Select the features e Start the job e Stop the e mail job if necessary Note Some options may be unavailable depending on your machine configuration If an authentication feature is enabled you may need an account before using the machine To get an account or for more information contact the System Administrator Loading Documents Documents can be loaded either into the automatic document feeder or onto the platen glass Automatic Document Feeder The automatic document feeder can hold a maximum of 40 originals of 20 lb 80 g m thickness 1 Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray 2 Movethe document guide to just touch both sides of the document Platen Glass The platen glass can be used for oversized torn or damaged originals and for books and magazines 1 Open the automatic document feeder and place single documents face down on the platen glass aligned with the rear left corner 2 The default document size is 8 5 x 11 or AA For other sized documents change the Original Size option Refer to E mail Options for further information 166 Xerox WorkCentre 3215 3225 User Guide E mail Procedu
16. User Guide Windows Printing Windows Printing LPR Printing Ensure Print Services for Unix is Enabled Follow the relevant steps below that are specific to your operating system Windows 2003 1 2 3 9o cw vu From the desktop select the My Network Places icon and select Properties Select the Local Area Connection icon and select Properties Verify that the Internet Protocol TCP IP protocol has been loaded If this software is not present install it using the documentation provided by Microsoft When you are finished return to this page Verify that Print Services for Unix is loaded Select Start gt Settings gt Control Panel Select the Add Remove Programs icon Select Add Remove Win Components in the far left column Select Other Network File Print Services Select Details 0e gt n s5 2 Check the Print Services for Unix check box If Print Services for Unix is not installed refer to instructions from Microsoft to install this service When you are finished return to this page Select the OK button Select the Next button Select the Finish button Close the Add Remove Programs window Windows Vista 1 Select Start gt Control Panel gt Program and select Programs and Features 2 Select Turn Windows Features on and off 3 Inthe Windows Features window expand the Print Services menu 4 Check the LPR Port Monitor check box to enable the service 5 Select the OK button Your co
17. You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify e Single Page Per Side Use this option if the layout does not require changing e Multiple Pages Per Side Use this option to print multiple pages on each page You can print up to 16 pages on one sheet Select the number of images required on each side the page order and if borders are required e Poster Printing Use this option to divide a single page document onto 4 9 or 16 segments Each segment will be printed on a single sheet of paper for the purpose of pasting the sheets together to form one poster size document Select Poster 2x2 for 4 pages Poster 3x3 for 9 pages or Poster 4x4 for 16 pages Then choose the overlap amount in mm or inches e Booklet Printing This allows you to print your document on both sides of the paper and arrange the pages so that the paper can be folded in half after printing to produce a booklet Page Border Use this option to select from a variety of borders for your output 100 Xerox WorkCentre 3215 3225 User Guide Printing using Windows 2 Sided Printing You can print on both sides of a sheet of paper Before printing decide how you want your document oriented Note Some features may not be available on your model Printer Default If you select this option this feature is determined by the settings made on
18. gt Devices and Printers Select Add a Printer in the far left column For Windows 7 select Add a network wireless or Bluetooth printer The Add Printer Wizard window will appear Select the Next button Select The Printer that I want isn t listed Select a shared printer by name Type HTTP followed by the printer s fully qualified Domain name or IP Address in the URL field The Printer Name can be either the Host Name or the SMB Host Name as shown on the machine Configuration Report depending on the name resolution used by your network WINS or DNS Select the Next button Select the Have Disk button and browse to the location of the printer driver and select the OK button Select the Printer Model and select the OK button Select Yes if you want to make this the default printer Select Next Select Finish Raw TCP IP Printing Port 9100 Raw TCP IP is a printing protocol that is similar to LPR printing Also known as a direct TCP IP connection or sockets interface it sends information directly to the machine and does not require a Line Printer Daemon LPD The advantages are that connections stay open for multiple print files and spooling is not needed therefore printing is faster and more reliable than LPD printing Raw TCP IP printing is contained in Windows and other third party applications and operating systems Note Raw TCP IP Printing is enabled by default for port 9100 Information Checklist See Configure
19. select the second scanner set the device options and start the image acquisition simultaneously Click Properties Load originals face up into the automatic document feeder or place a single original face down on the platen glass 6 From the Scanner Properties window click Preview The document is scanned and the image preview appears in the Preview Pane 7 Drag the pointer to set the image area to be scanned in the Preview Pane 8 Changethe scan options in the Image Quality and Scan Area sections e Image Quality This option allows you to select the color composition and the scan resolution for the image e Scan Area This option allows you to select the page size The Advanced button enables you to set the page size manually If you want to use one of the preset scan option settings select the option from the Job Type drop down list 9 Click Default to restore the default setting for the scan options 10 When you have finished click Scan to start scanning The status bar appears on the bottom left of the window to show you the progress of the scan To cancel scanning click Cancel The scanned image appears 11 When you are finished click Save on the toolbar 12 Select the file directory where you want to save the image and enter the file name 13 Click Save Xerox amp WorkCentre 3215 3225 137 User Guide Linux Scanning Job Type Settings You can save your scan option settings for later use Saving a New Job
20. 13 Stop Pressing the Stop button stops the job in progress Pressing Stop also exits the Menu Mode If you have logged in to use the machine pressing Stop displays the Log Out option 14 16 Start Activates a job Manual Dial In Fax mode opens the fax line In E mail mode provides access to commonly used e mail address text for example com or org The text available can be customized using CentreWare Internet Services 19 Machine Status Accesses machine information status information the machine serial number and various reports to print 6 Xerox WorkCentre 3215 3225 User Guide Control Panel Overview Number Button Description 20 Status Wireless LED The color of the LEDs indicate the machine s psi current status 21 Fax Activates Fax mode B e Xerox WorkCentre 3215 3225 7 User Guide Powering On the Machine Powering On the Machine The power button is located on the control panel The power cable socket is located at the rear of the printer 1 Connect the AC Power Cord to the machine and a power outlet The power cord must be plugged into a grounded power socket 2 The WorkCentre 3215NI and 3225DNI will connect to a wireless network if available when powered on Wi Fi must be configured first Refer to the Installation and Setup chapter for instructions Note The machine will not connect to the wireless network while the network cable
21. 3215 3225 191 User Guide IP Filtering Enter the IPv6 address in the form of a CIDR convention Prefix indicates the number of leftmost bits to be referenced For example 2001 DB8 1234 215 215 99FF FE04 D345 128 is used to reference a complete address 2001 DB8 1234 215 215 99FF FE04 D345 64 is used to reference prefix address consisted of leftmost 64 bits only 2001 DB8 1234 215 215 99FF 80 is used to reference prefix address consisted of leftmost 80 bits only The ability to filter on a port or ports is also supported Enter the port information Click Apply to accept changes Select OK when the acknowledgement message displays Enable MAC Filtering Q enm oue NY c 192 Select MAC Filtering in the directory tree The MAC Filtering page displays Select the MAC Filtering Enable box In the MAC Address to Filter Out area select Add Enter the MAC Address that you want to filter out Select Apply to save the changes Select OK when the acknowledgement message displays Xerox WorkCentre 3215 3225 User Guide 802 1X Authentication 802 1X Authentication This is the procedure to install and setup 802 1X Authentication Overview The Xerox machine supports IEEE 802 1X Authentication via Extensible Authentication Protocol EAP IEEE 802 1X ensures all machines on the network are authenticated and authorized to use the network 802 1X can be enabled for machines connected through wired Ethernet networks
22. 3225 messages appear on the control panel display to indicate the error Perform the following problem solving procedure 1 Check the display message to see what kind of error has occurred 2 Use the information in this section to resolve the problem e Error Messages e Paper Tray Jams e Automatic Document Feeder e Common Problems e Paper Feeding Problems e Printing Problems e Copying Problems e Scanning Problems e Fax Problems e Operating System Problems Press OK on the control panel If the problem persists repeat the procedure If the problem cannot be resolved power off and on and try the job again If the problem persists call for service When you call for service provide the service representative with the contents of the display message 216 Xerox WorkCentre 3215 3225 User Guide Overview Status Wireless LED The color of the Status Wireless LED located on the control panel indicates the machine s current status The table below describes the various indicators Note Some LEDs may not be available depending on machine configuration LED Color Status Description Status LED Machine is offline OR None Off Machine is in Power Saver Mode the green Power Saver light at top right of control panel will be on Green On The machine is online and ready to use Blinking e The machine is warming up e The machine is receiving or printing data e Door is opened Close the machine door e There
23. CA Signed Device Certificate Select Next In the Certificate Information area a Enter a Friendly Name to identify the certificate b Enter the required Private Password and Confirm Password c Inthe CA Signed Certificate area click Browse to find the certificate file on your computer Select the file d Click Next Select the Apply button to accept the changes If prompted enter the Administrator User Name admin and Password 1111 and select OK If successful the Current Status area displays a confirmation message Follow the steps in Enable Secure Connection Xerox WorkCentre 3215 3225 User Guide Machine Digital Certificate Management Install Root Certificate In the Install Root Certificate area select Install New Root Certificate Select Next In the Self Signed Certificate area a Enter a Friendly Name to identify the certificate b In the Root Certificate area click Browse to find the certificate file on your computer Select the file Cc Click Next Select the Apply button to accept the changes If prompted enter the Administrator User Name admin and Password 1111 and select Login If successful the Current Status area displays a confirmation message Follow the steps in Enable Secure Connection Enable Secure Connection Once the machine has a machine Server Certificate you can enable Secure Connection 1 10 11 At your workstation open the web browser and enter the IP Ad
24. Note When you select an option a description of that option displays at the bottom of the screen Select Advanced Options if you would like to do any of the following e Change the printer name e Change the default printer e Share the printer with other users on the network e Change the destination path where driver files and user guide files will be copied to Select Browse to change the path Select OK to continue then select Next The Copying Files window displays and then the Installing Software window After the installation is finished the Setup Completed window displays 10 Select Print a test page and select Finish If your printer is connected to the computer a Test Print page will be printed If the Test Print operation is successful refer to the Print chapter of this guide If the print operation failed refer to the Troubleshooting chapter of this guide Wireless Printer WorkCentre 3215NI and WorkCentre 3225DNI When you connect your printer to a network you must first configure the TCP IP settings for the printer After you have assigned and verified the TCP IP settings you are ready to install the software on each computer on the network 1 2 54 Make sure that the printer is connected to your computer with a USB cable and powered on Insert the supplied CD ROM into your CD ROM drive The CD ROM should automatically run and an installation window appears If the installation window does not appear
25. OK If you see the Not Available message check the port connection and or scan setup Ur Ee Press the up down arrows to select the scan destination you want and press OK Xerox amp WorkCentre 3215 3225 129 User Guide Windows Scanning Scan to Network PC Make sure that your machine is connected to a network Make sure the scan driver has been installed and scan has been enabled For instructions see Installation and Setup 1 Press Scan on the control panel 2 Scanto PC appears in the user interface Press OK 3 Pressthe up down arrows to select Network PC 4 Press OK If you see the Not Available message check the connection and or setup 5 Inthe Destination List that appears press the up down arrows to find the name of the computer that you want to receive the scan and press OK Scan to WSD Using this option you can scan to applications or computers that support Microsoft s Web Services for Devices 1 Press Scan on the control panel 2 3 4 Press the up down arrows to select WSD and press OK Scroll until the Destination you want appears and press OK At the Profile List prompt which is confirming where you want your scan file stored on your computer press the up down arrows to select the correct location event profile and press OK Select the Features Once you have selected the mode of connection you can select the features needed for your scan job 130 Note Some of the following options may b
26. Press to open the manual feed slot located on the front of the machine Note The manual feed slot holds 1 sheet of the following media 20 lb 80 g m plain paper transparency label envelope or cardstock 2 Loadthe print material between the width guides with the print side facing up Note Hold a transparency by the edge and avoid touching the print side 3 Adjustthe paper guide to the width of the print material Note If the media prints with curl wrinkles a crease or black bold lines open the rear cover and print again 4 When printing from your computer ensure you select the Paper tab button to specify the correct paper size and type For the source you must select Manual Feeder Not confirming the paper details may result in printing delays For information about setting the paper type and size on the control panel refer to Setting Paper Size and Type Note The settings made from the printer driver on your computer override the settings on the control panel 86 Xerox WorkCentre 3215 3225 User Guide Loading Paper Envelope Mode 1 Press to open the manual feed slot located on the front of the machine 2 Remove any curl on the envelope before loading it into the manual feed slot Note For more information on media specifications refer to Media Specifications 3 Load the envelope short edge feed and with the flap facing down as shown in the illustration 4 Adjust the paper guide t
27. Receive and press OK Press the up down arrows to highlight Off and press OK See Jo If required enter the four digit pincode and press OK The mode is deactivated and the machine prints all faxes stored in memory 158 Xerox WorkCentre 3215 3225 User Guide Fax Receive Options Other Fax Receive Settings These options can be accessed at the machine or at the computer Feature Description Receive Mode e Tel receives a fax when user manually accepts via On Hook button or handset e Fax answers an incoming fax call and immediately goes into the fax reception mode e Ans Fax select when an answering machine is attached to the machine Ring to Answer Determines the number of times the calling fax machine should ring before your machine answers Stamp Receive Name Check the Stamp Receive Name checkbox to enable the machine to print a page number and the date and time of receipt on the bottom of each page of a received fax Receive Start Code Initiates fax reception from an extension phone plugged into the socket on the back of the machine Select the required start code from the menu the default is 9 Auto Reduction Select to automatically reduce large documents received to fit on the fax paper size of your machine Discard Size Select to automatically reduce large documents received to fit on the fax paper size of your machine Two sided fax printing Select to enable printing of two sided
28. Regulations Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including a fax machine to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges Data Coupler Information This device complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the cover of this device is a label that contains among other information a device identifier in the format US AAAEQ TXXXx If requested this number must be provided to the Telephone Company A plug and jack used to connect this device to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this device It is designed to be connected to a compatible modular jack that is also compliant See installation instruc
29. Return Select Login and enter the ID admin and Password 1111 Select Properties gt Network Settings gt AirPrint To enable AirPrint select Enable Note AirPrint is enabled by default when IPP and Bonjour mDNS are both enabled Enable these settings by selecting Properties Network Settings Raw TCP IP LPR IPP and Properties Network Settings mDNS To change the printer name in the Friendly Name field enter a new name To enter a location for the printer in the Location field enter the location of the printer To enter a physical location for the printer in the Geographical Location field enter the geographic Latitude and Longitude coordinates in decimal form For example use coordinates like 170 1234567 and 70 1234567 for a location Select Apply For the new settings to take effect restart your printer Xerox WorkCentre 3215 3225 69 User Guide Google Cloud Print Google Cloud Print Google Cloud Print is a service that allows you to print to a printer using your smart phone tablet or any other web connected devices Just register your Google account with the printer and you are ready to use the Google Cloud Print service You can print your document or e mail with Chrome OS Chrome browser or a Gmail Google Docs application on your mobile device so you don t need to install the printer driver on the mobile device Refer to the Google web site http www google com cloudprint learn or
30. Save to save your changes Configuring Wireless Connectivity Using CentreWare Internet Services WorkCentre 3215NI and 3225DNI 32 Note The machine will not connect to the wireless network while the network cable is attached At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties Xerox WorkCentre 3215 3225 User Guide CentreWare Internet Services 4 If prompted enter the admin for the ID and 1111 for the Password and select Login Select Properties 5 Inthe Network Settings link select the Wi Fi link Then select the Wi Fi link below that The Connection Status shows the Link Status of the wireless connection ED The Wireless Settings area provides options to configure wireless connectivity The options are Easy Wireless Settings and Advanced Settings and are explained below Use the Easy Wireless Settings Wizard 1 Select the Easy Wi Fi Settings Wizard button to have the machine find the WPS Settings automatically The SSID screen appears with a list of available wireless networks 2 Select the required Network Name SSID and select Next 3 If encryption is required a Enter the WPA Shared Key b Enter the Confirm Network Key and select Next 4 The Wireless Setup Confirmation screen displays Select Apply Configure Advanced Wireless Settings 1 Select the Advanced Settings Custom button The Advanced Wireless Setup screen a
31. Sent This report shows information on the faxes you have recently sent Note The machine prints this report every 50 communications Fax Received This report shows information on the faxes you have recently received Fax Confirmation This is the report for an individual fax transmission Scheduled Jobs This list shows the documents currently stored for delayed faxing along with the start time and type of each operation Junk Fax This list shows the fax numbers specified as junk fax numbers To add or delete numbers access the Junk Fax Setup menu Network Configuration This list shows information about your machine s network connection and configuration PCL Font Prints the PCL font list PS Font Prints the PS font list EPSON Font Prints the EPSON font list Usage Counter This list shows the number of impressions made on the machine The list includes e Total Impressions e Black Impressions e Maintenance Impressions e Sheets e 2 Sided Sheets 16 User Guide Xerox WorkCentre 3215 3225 Information Pages Printing reports Various reports can be printed to provide information about your machine 1 Select the Machine Status button on the control panel 2 Press the Up Down arrows to scroll to the Information Pages menu and select OK 3 Press the Up Down arrows until the report you require displays and select OK 4 Select OK to print the report Xerox Wo
32. Specifications Media Specifications Media Guidelines When selecting or loading paper envelopes or other special media please adhere to these guidelines e Attempting to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality e Use only high quality copier grade paper Avoid paper with embossed lettering perforations or texture that is too smooth or too rough e Store paper in its ream wrapper until ready to use Place cartons on pallets or shelves not on the floor Do not place heavy objects on top of the paper whether it is packaged or unpackaged Keep it away from moisture or other conditions that can cause it to wrinkle or curl e During storage moisture proof wrap any plastic container or bag should be used to prevent dust and moisture from contaminating your paper e Always use paper and other media that conforms to the specifications e Use only well constructed envelopes with sharp well creased folds e DONOT use envelopes with clasps and snaps e DO NOT use envelopes with windows coated lining self adhesive seals or other synthetic materials e DO NOT use damaged or poorly made envelopes e Only use the special media recommended for use in laser printers e To prevent special media such as transparencies and label sheets from sticking together remove them from the rear cover as they are printed e Place transparencies on a flat surface after removing them from the machine
33. Static IPv4 Addressing at the Machine How to Configure Port 9100 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Network Settings link select Raw TCP IP LPR IPP in the directory tree In the Raw TCP IP Printing area a Select Enable b For Port Number enter the required port number 1 65535 Xerox WorkCentre 3215 3225 67 User Guide Windows Printing 6 Select Apply to save the changes or Undo to return the settings to their previous values Note The settings are not applied until you restart the machine Install Printer Driver Refer to Printer Drivers Configure the Windows Printer Driver Manual Print Driver Configuration To configure the printer driver without using Bi directional communication Follow the steps below Select the Windows Start menu Depending on your operating system navigate to the Printers or Devices and Printers setting Select the printer icon and then select Printing preferences Select each tab and change any default printer settings as required Select Apply Select OK lt ub pr 5 Bi Directional Support Follow the steps below that are specific to your operating system Select the Windows Start menu Depending on your operating system navigate to the Printers or Device
34. System V style Unix Information Checklist Before starting ensure that the following items are available and or the tasks have been performed Existing operational network utilizing the TCP IP protocol Ensure that the machine is connected to the network Static IP Address for the machine Subnet Mask Address for the machine Gateway Address for the machine Host Name for the machine Procedure Follow the steps in Configure Static IPv4 Addressing at the Machine then return to this page Configure the Client 1 Addthe machine printer Host name to the etc hosts file on the SCO workstation 2 Ensurethat you can ping the machine from the SCO workstation Perform the following steps to create a machine print queue on a SCO Unix workstation using either the GUI or the TTY method GUI Method 1 Loginasroot 2 From the main desktop select the icons System Administration Printers Printer Manager Xerox amp WorkCentre 3215 3225 45 User Guide Network Installation Unix 22 09u9wu 0 1 Select Printer Add Remote Unix Enter the following information into the Add Remote Unix Printer form a Host hostname Where hostname is the machine Host Name from the etc hosts file b Printer name of the queue being created For example dc xxxq C Select OK to complete the form Select OK in the Message window Select Host Exit Select File Close this directory Select File Close this directory Select Save
35. Type Setting 1 Change the options from the Scanner Properties window 2 Click Save As 3 Enterthe name for your setting 4 Click OK Your setting is added to the Job Type drop down list Deleting a Job Type Setting 1 Select the setting you want to delete from the Job Type drop down list 2 Click Delete The setting is deleted from the list Using the Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image Use the following tools to edit the image Tools Name Function Save Saves the image De Undo Cancels your last action Redo Restores the action you canceled lt 23 fel Scroll Allows you to scroll through the image u Crop Crops the selected image area Fel Zoom Out Zooms the image out Ei Zoom In Zooms the image in 7 Scale Allows you to scale the image size you can enter the size manually or be set the rate to scale proportionally vertically or horizontally 138 Xerox WorkCentre 3215 3225 User Guide Linux Scanning Tools Name Function Rotate Allows you to rotate the image you can select the number of degrees L r from the drop down list aj Flip Allows you to flip the image vertically or horizontally oT Effect Allows you to adjust the brightness or contrast of the image or to invert the image Properties Shows the properties of the image For further details about t
36. Warm Start Traps 5 Select Apply to save the changes 6 Select OK when the acknowledgement message displays Edit Community Names or SNMP Traps 1 From the SNMP page in the Community Names or SNMP Traps area select the name or address you want to edit Select Edit Change the required options and select Apply to save the changes Select OK Xerox WorkCentre 3215 3225 187 User Guide SNMP Delete Community Names or SNMP Traps 1 188 From the SNMP page in the Community Names or SNMP Traps area select the name or address you want to delete Select Delete Select Yes Note Changes made to the GET or SET community names for this machine will require corresponding GET or SET community name changes for each application which uses the SNMP protocol to communicate with this machine e g Xerox CentreWare Web any third party network management applications etc Xerox WorkCentre 3215 3225 User Guide SNMPv3 SNMPv3 SNMPv3 can be enabled to create an encrypted channel for secure machine management 1 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Network Settings link select the SNMP link Select the SNMPv3 link The SNMPv3 page displays In the Setup area Select the Enable ch
37. Watermark drop down list The Edit Watermark window appears 2 Select the watermark you want to delete from the Current Watermarks list and select Delete 3 Select OK Overlay An overlay is text and or images stored on the computer hard disk drive as a special file format that can be printed on any document Overlays are often used to take the place of preprinted forms and letterhead paper Note This option is only available when you use the PCL6 Printer Driver Creating a New Page Overlay To use a page overlay you must first create one containing your logo or another image 1 Create or open a document containing text or an image for use in a new page overlay Position the items exactly as you want them to appear when printed as an overlay 2 Select Edit from the Overlay drop down list The Edit Overlay window appears Select Create and type a name in the File name box Select the destination path if necessary Xerox WorkCentre 3215 3225 103 User Guide Printing using Windows Select Save The name appears in the Overlay List box Select OK Note The overlay document size must be the same as the documents you print with the overlay Do not create an overlay with a watermark Select OK on the Advanced tab page Select OK in the main Print window An Are you Sure message displays Select Yes to confirm Using a Page Overlay 1 3 Select the required overlay from the Overlay drop down list box If the ove
38. Xerox amp WorkCentre 3215 3225 173 User Guide Using Address Book From the Control Panel 7 Enter the fax or e mail address you want to assign to that speed dial number and press OK 8 Press Stop to return to Ready mode Editing Speed Dial Numbers Press Fax or E mail on the control panel Press Address Book on the control panel Press the up down arrows to select New amp Edit and press OK Press the up down arrows to select Speed Dial and press OK Enter the speed dial number you want to edit and press OK Edit the details required e Change the name and press OK 9v Um Ee oN a e Change the number address and press OK 7 Press Stop to return to Ready mode Using Speed Dial Numbers When you are prompted to enter a destination number while sending a fax or e mail enter the speed dial number representing the stored number you want e Foraone digit 0 9 speed dial number press and hold the corresponding digit button on the number keypad e Fora two or three digit speed dial number press the first digit button s and then hold down the last digit button Group Dial Numbers If you frequently send your documents to several destinations you can group these destinations and set them under a group dial number You can then use a group dial number to send a document to all of the destinations within the group You can set up to 200 group dial numbers using the destination s existing speed dial numbers Registering a G
39. accessed by unauthorized people In secure receive mode all incoming faxes go into memory until they are accessed and released for printing A 4 digit pincode can be set to prevent faxes being printed by unauthorized users If Secure Receive mode is deactivated any faxes stored in memory are automatically printed Note Some options may be unavailable depending on your machine configuration Activating Secure Receive Press Fax on the control panel Press Menu on the control panel Press the up down arrows to Secure Receive and press OK Press the up down arrows to On and press OK Eee d l Tu Enter the four digit pincode you want to use and press OK You can activate secure receive mode without setting a pincode but this will not protect your faxes 6 Re enter the pincode to confirm it and press OK When a fax is received in secure receive mode your machine stores it in memory and shows Secure Receive to let you know that a fax has been received in that mode Printing Secure Faxes Press Fax on the control panel Press Menu on the control panel Press the up down arrows to Secure Receive and press OK Press the up down arrows to Print and press OK Oe WS Ve ol If required enter the four digit pincode and press OK The machine prints all of the faxes stored in memory Deactivating Secure Receive Mode Press Fax on the control panel Press Menu on the control panel Press the up down arrows to highlight Secure
40. amp WorkCentre 3215 3225 59 User Guide Unix Drivers Unix Drivers Unix printer drivers are located on the software and documentation CD delivered with your machine To use the Unix printer driver you need to install the Unix printer driver package first then set up the printer The installation procedure is common for all variants of Unix OS mentioned Procedure for Installing the Unix Driver Package 1 2 Make sure that the machine is connected to your computer and powered on Acquire root privileges su Copy the appropriate driver archive to the target Unix computer Unpack the Unix printer driver package name For example on IBM AIX use the following command gzip d lt package archive name tar xf The binaries folder consists of binz install share files and folders Change to the driver s binaries directory For example on IBM AIX cd aix power binaries Run the install script Jinstall Install is the installer script file which is used to install or uninstall the Unix Printer Driver package Use chmod 755 install command to give the permission to the installer script Execute the install c command to verify installation results Run installprinter from the command line This will bring up the Add Printer Wizard window Follow the procedures in Setting up the printer Note On some Unix OS for example on Solaris 10 printers recently installed may not be enabled and or may not accept jobs In this
41. and press OK e Letter e A4 The Allow Upgrade menu displays Select Yes or No and press OK The Admin Passcode menu displays Select Yes or No and press OK If you select Yes enter a value on the SetAdminPasscode menu and CfmAdminPasscode menu The Customer Support menu displays a Press the up down arrows to select Enter Cust Support b The Enter Cust Support screen displays Enter the telephone number of your customer support center Press OK The Enter Supplies Order screen displays Enter the telephone number to order supplies Press OK The Fax Setup menu displays Press the up down arrows to select one of the following and press OK e QO nm Qn Continue Setup Xerox WorkCentre 3215 3225 27 User Guide Installation Wizard e Skip Setup go to step 15 12 The Fax Phone Num menu displays Enter the fax number of the machine and press OK 13 The Fax ID menu displays Enter the fax id of the machine and press OK 14 The Country menu displays Press the up down arrows to select the required country and press OK 15 The Complete Set Up menu displays Press the up down arrows to select Yes or No and press OK 16 The machine reboots and the Initializing screen displays Administrator Access Certain features accessed at the machine may require Administrator access to change the settings Access to the Feature Defaults System Setup and Network Settings areas are usually password protected Press
42. and press OK e Scroll to Fax Confirm and press OK e Scroll to Print Press OK to print a Confirmation page that includes a reduced image of the first page of the fax When initiating a Fax from your PC a message may appear on your PC after the fax has been delivered to its destination if you selected Notify me of delivery on the Fax options page depending on the application and operating system From Easy Printer Manager you can also opt to have an email sent to you confirming that your fax job was completed If something goes wrong while sending your fax an error message appears on the display If you receive an error message press Stop to clear the message fix the problem and try to send the fax again For further assistance see Fax Problems You can also set your machine to print a confirmation report automatically each time a fax is sent e Press the Machine Status button then scroll to System Setup Press OK e Scollto Machine Setup Press OK e Scroll to Confirm Press OK To Stop a Fax Job To cancel an active fax job press the red Stop button on the control panel 148 Xerox WorkCentre 3215 3225 User Guide Fax Procedure Sending a Fax To cancel a Delayed Fax job follow these steps Press the Fax button on the control panel Press the Menu button Scroll to Fax Feature Press OK Scroll to Cancel Job Press OK Scroll to the job you wish to cancel Press OK Answer are you sure with Yes by pressing O
43. average quality text network documents and line art Does not produce the best image quality for photos and graphics 100 dpi Recommended for lower quality text documents or if a smaller file size is required Output Color Select to produce black Color Use to select color output from your original Grayscale Use if output is to be in shades of gray Black and White Use to select black and white output regardless of the color of your original Xerox WorkCentre 3215 3225 169 User Guide E mail Options Feature File Format Lighten Darken Description Determines the type of file created and can be temporarily changed for the current job Select the file format you wish to use for your scanned image Adjusts the lightness or darkness of the output Options Single TIFF Tagged Image File Format Produces a graphic file that can be opened by a variety of graphic software packages across a variety of computer platforms A separate file is produced for each image scanned Multi TIFF Produces a single TIFF file containing several pages of scanned images A more specialized software is required to open this type of file format PDF Portable Document Format Allows recipients with the right software to view print or edit the electronic file no matter what their computer platform JPEG Joint Photographic Experts Group Produces a compressed graphic file that can be opened by a variety of graphic
44. between the end of one call attempt and the beginning of another For correct operation total of the RENs of all devices connected to a single line at any time should not exceed five Xerox WorkCentre 3215 3225 273 User Guide Material Safety Data Material Safety Data For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts 274 Xerox WorkCentre 3215 3225 User Guide Recycling and Disposal This chapter includes recycling and disposal information for All Countries North America European Union Other Countries Xerox WorkCentre 3215 3225 User Guide 275 All Countries All Countries If you are managing the disposal of your Xerox product please note that the printer may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply Please see www dtsc ca gov hazardouswaste perchlorate 276 Xerox WorkCentre 321
45. case run the following two commands on the root terminal accept printer name enable printer name Setting Up the Printer To add the printer to your Unix system run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window according to the following steps urged c 60 Type the name of the printer Select the appropriate printer model from the model list Enter any description corresponding to the type of printer in the Type field This is optional Specify any printer description in the Description field This is optional Specify the printer location in the Location field Xerox WorkCentre 3215 3225 User Guide 8 9 10 11 12 Unix Drivers Type the IP address or DNS name of the printer in the Device text box for network connected printers On IBM AIX with jetdirect Queue type only the DNS name is possible It is not possible to enter a numeric IP address Queue type shows the connection as lpd or jetdirect in the corresponding list box Additionally usb type is available on Sun Solaris OS Select Copies to set the number of copies Check the Collate option to receive copies already sorted Check the Reverse Order option to receive copies in the reverse order Check the Make Default option to set this printer as default Select OK to add the printer Uninstalling the Printer Driver Package nu E WM Note The utility should be used if y
46. e Scanner Driver A SANE driver is available for scanning documents on your machine Note Linux software is available on www xerox com only 14 Xerox WorkCentre 3215 3225 User Guide Software Operatin RE Contents System Printer Unix e Printer Driver Use this driver to take full advantage of your printer s Software features Note Unix software is available at www xerox com only Printer Macintosh e Printer Driver Use this driver to take full advantage of your printer s Software features e Scanner Driver A TWAIN driver is available for scanning documents on your machine e SetIP Program A utility program allowing you to select a network interface and manually configure the addresses for use with the TCP IP protocol e Scan and Fax Manager This utility allows you to configure MFP PC Fax and Scan settings Xerox WorkCentre 3215 3225 15 User Guide Information Pages Information Pages This option allows the user to print the following reports Report Description Menu Map Prints the menu map which shows the layout and current settings of the machine Configuration This report provides information about your machine setup including the serial number IP Address installed options and the software version Demo Page The demo page is printed to check the quality of the print Supplies Information Prints the supplies information page Fax
47. f rom Address book Refer to Multi Send for instructions Delay Send Access at machine Sets your machine to send a fax at a later time when you will not be present Refer to Delay Send for instructions Priority Send Access at machine Use when a high priority fax needs to be sent ahead of reserved or current operations Job Name Enter a name for the job using the keypad optional Refer to Priority Send for instructions Forward Access Forward to PC only from computer Forward to Fax at machine and from computer Sets the machine to forward all received or sent faxes to an additional fax or a PC destination e Fax Use this option to forward every fax received or sent to an additional fax number not in the job list e PC Use this option to forward all received or sent faxes to a networked PC Once you enable this feature it occurs for every fax job until you disable the feature Refer to Fax Forward for instructions Secure Receive Use to prevent your received faxes from being accessed by unauthorized e On Use this option to activate Secure Receive e Off Use this option to deactivate Secure Receive Access at e Print Use this option to print the faxes received into machine at people In Secure Receive memory If a 4 digit password was set when computer mode all incoming faxes activating Secure Receive this password will be go into memory and can required to prin
48. further information Changing Fax Defaults Using CentreWare Internet Services During machine installation and setup Default settings were established for the machine functions including Fax To change one or more of these Fax settings after install go to either Easy Printer Manager or CentreWare Internet Services following the instructions below 1 144 For CentreWare At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter If you don t know the IP address go to your Easy Printer Manager in your Start menu and select the printer for which you are changing features When the printer page opens click on Machine Settings tab You will be redirected to CentreWare Internet Services Follow the steps below to complete this process At the CentreWare page for your machine select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Machine Settings link select the Fax link on the left navigation pane Select the General link on the left navigation pane In the Change Default area for the features listed the setting shown is the machine default If you would like to change your machine s default for any setting click on the pull down menu and choose the feature setting you want Note Users can change these feature settings in any fax job once the job is over the machine goes back to the Defaul
49. is no paper in the tray Load paper in the tray e The machine has stopped due to a major error Check the display message e The toner cartridge has reached its estimated end of Red On life Replace the toner cartridge See Replacing the Toner Cartridge e Adrum cartridge has almost reached its estimated cartridge life It is recommended to replace the drum cartridge see Replacing the Drum Cartridge e Aminor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the machine resumes e Small amount of toner is left in the cartridge The Blinking estimated cartridge life of toner is close Prepare a new cartridge for replacement You may temporarily increase the printing quality by redistributing the toner see Redistributing Toner Orange On A paper jam has occurred see Clearing Paper Jams On The machine is connected to a wireless network Wireless Blue Blinking The machine is in the process of connecting to a wireless network Off Machine is disconnected from any wireless network Xerox WorkCentre 3215 3225 217 User Guide Clearing Paper Jams Clearing Paper Jams Tips for Avoiding Paper Jams By selecting the correct media types most paper jams can be avoided e Ensure that the adjustable guides on the paper tray are positioned correctly See Loading Paper Tray e Do not overload the tray Ensure th
50. machine e Tel Receives a fax when you press on hook dial button and then Start where you are at the machine e Answering machine Where you have an answering machine connected to the machine which is set up to answer faxes as they come in e These options are accessible at the machine through the Fax Setup process as described below Another option Distinctive Ring Pattern Detection or DRPD requires a special telephone company service on your phone line and is accessible in the System Setup menu on your machine see procedure below With DRPD you program your fax machine to recognize particular rings as fax machines sending faxes See Distinctive Ring Mode for instructions on how to set up and use this fax receive option Changing the Receive Mode The Receive mode was set up at installation of your machine To change the mode 1 Press the Info button on the control panel Scroll to Fax Setup and press OK 2 Scroll to Receiving Press OK 3 Scroll to Receive mode Press OK 4 Select the mode you want to use by scrolling through the list Press OK Note To set up a DRPD receive mode requires different steps as described below The modes are described below Fax Mode Faxes will be received as they come in and either printed immediately forwarded and or saved depending on the features you have setup as defaults on your machine Since your machine is a multi tasking device it can receive faxes while you are making
51. machine for extended periods of time 236 Xerox WorkCentre 3215 3225 User Guide Common Problems Frequent copy paper e Fan the stack of paper then turn it over in the tray Replace the paper in the tray jams occur with a fresh supply Check adjust the paper guides if necessary e Ensure that the paper is the proper paper weight and type Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared Toner cartridge e Your originals may contain pictures solids or heavy lines For example your produces fewer originals may be forms newsletters books or other documents that use more copies than toner expected before e The automatic document feeder may be left open while copies are being made running out of toner e Turn the machine off and back on Scanning Problems Condition Suggested Solutions The scanner does not work Make sure that you place the original to be scanned face down on the platen glass or face up in the automatic document feeder There may not be enough available memory to hold the document you want to scan Check that the scanner is configured correctly Check that the machine cable is connected properly Make sure that the machine cable is not defective Switch the cable with a known good cable If necessary replace the cable The unit scans very slowly If the machine is printing received data wait to scan y
52. or black bold lines the rear cover should be used for the output Open the rear cover and keep it open while printing one sheet at a time Note The rear cover output can only be used for simplex jobs Duplex printing with the rear door open will cause paper jams Xerox WorkCentre 3215 3225 123 User Guide Media Output Locations Using the Output Tray The output tray collects printed paper face down in the order in which the sheets were printed The output tray should be used for most jobs When the output tray is full a message displays on the control panel To use the output tray make sure that the rear cover is closed Notes e If paper coming out of the output tray has problems such as excessive curl try printing to the rear cover e To reduce paper jams do not open or close the rear cover while the printer is printing Using the Rear Cover When using the rear cover paper comes out of the machine face up Printing from the bypass tray to the rear cover provides a straight paper path and might improve the output quality when printing on envelopes or special media Whenever the rear cover is open the output is delivered there Note The rear cover output can only be used for simplex jobs Duplex printing with the rear cover open causes paper jams A CAUTION The fuser area inside the rear cover of your machine becomes very hot when in use Take care when you access this area 124 Xerox WorkCentre 321
53. select the Start button and then Run Type X Setup exe replacing X with the letter which represents your drive and select OK Xerox WorkCentre 3215 3225 User Guide Windows Drivers If you use Windows Vista select Start gt All programs gt Accessories gt Run and type X Setup exe If the AutoPlay window appears in Windows Vista select Run Setup exe in Install or run program field and select Continue in the User Account Control window 3 Select Install Software A Printer Connection Type window displays 4 Select Wireless network connection 5 When asked if you are setting up the printer for the first time select Yes I will set up my printer s wireless network and select Next 6 Select your wireless network from the list and select Next 7 Select Advanced Settings to set the following 8 Select Next 9 Follow the wizard instruction to select and install the printer Select your connection type and select Next The Select Software to Install window displays 10 After the installation is finished the Setup Complete page will display Select Print a test page and select Finish If your printer is connected to the network a Test Print page prints If the Test Print operation is successful refer to the Print chapter of this guide If the print operation failed refer to the Troubleshooting chapter of this guide Wireless Setting Program When installing the WorkCentre 3215NI and WorkCentre 3225DNI you can us
54. software packages across a variety of computer platforms A separate file is produced for each image scanned Lighten 1 to 5 Lightens the image in increments to the lightest setting of Lighten 5 works well with dark print Normal Works well with standard typed or printed originals Darken 1 to 5 Darkens the original in increments to the darkest setting of Darken 5 works well with light print 170 Xerox WorkCentre 3215 3225 User Guide Address Book This chapter includes e Address Book Overview e Using Address Book From the Control Panel e Using Address Book In CWIS Xerox WorkCentre 3215 3225 171 User Guide Address Book Overview Address Book Overview With the convenient Address Book feature on the Xerox WorkCentre 3215 3225 you can have all the addresses you need at your fingertips for fax and e mail jobs Once the Address Book has been enabled during installation and setup you can enter individual addresses group addresses and speed dial addresses and store them in your Address Book at the machine for repeated use during fax and e mail jobs You can also search a global network address book from your machine if the LDAP function has been set up See Installation and Setup for directions on how to set up and enable the Address Book for your machine Use the Address Book when you are sending a fax from the Xerox WorkCentre 3215 3225 to another fax machine a PC or an e mail address You can acce
55. speed dial numbers or a group dial number using the Address book button For details see Address Book Note Once you have entered a group dial number you cannot enter any more group dial numbers The machine will prompt you for a second fax number Enter the recipient fax number and press OK After the second recipient fax is entered the machine displays Another fax number Select the answer that fits your job Yes or No and press OK To enter more fax numbers press OK when Yes is highlighted and repeat the steps You can add up to 10 addresses When you have finished entering fax numbers scroll to select No at the Another No prompt and press OK Load originals and press Start to start the job The machine begins scanning the originals and storing the data into memory If using the document glass to scan more than one original select Yes in the display prompt to add another page Load another original and press OK When you have finished select No at the Another Page prompt The machine sends the fax to the numbers you entered in the order in which you entered them Delay Send You can set your machine to send a fax at a later time when you will not be present Use this feature to transmit faxes during off peak hours or to another country or time zone 152 Once you program the machine to send a delayed fax it will be listed in the Scheduled Jobs list To see the Scheduled Jobs list press Machine Status at Info Pages pre
56. than 75 or more than 15076 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States Stamps and other representatives of value of whatever denomination which have been or may be issued under any Act of Congress Adjusted Compensation Certificates for Veterans of the World Wars 2 Obligations or Securities of any Foreign Government Bank or Corporation 3 Copyrighted materials unless permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law Further information about these provisions may be obtained from the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 4 Certificate of Citizenship or Naturalization Foreign Naturalization Certificates may be photographed 5 Passports Foreign Passports may be photographed Xerox WorkCentre 3215 3225 267 User Guide Copy Regulations 6 Immigration papers 7 Draft Registration Cards 8 Selective Service Induction papers that bear any of the following registrant information e _ Earnings or Income e Court Record e Physical or Mental Condition e Dependency Status e Previous Military Service Exception United States military discharge certificates may be photographed 9 Badges Identification Cards Passes or Insignia carried by military perso
57. the fax size that can be discarded Note Discard Size is not available with Auto Reduction h From the 2 Sided drop down menu select one of the following options for printing on both sides of the page e Off e Long Edge prints on both sides along the long edges of the page e Short Edge prints on both sides along the short edges of the page Select Apply to save the changes Select OK when the acknowledgement message displays Adjusting Fax Document Settings at the Machine Before starting a fax change the settings for the fax options according to your original document to get the best quality See the Fax chapter of the User Guide for detailed steps on faxing Fax Address Book So set up an address book for fax refer to the Address Book chapter of this User Guide Xerox WorkCentre 3215 3225 75 User Guide E mail Setup E mail Setup This section explains how to set up the E mail feature of the machine Overview The E mail feature enables a user to scan paper documents into an electronic format and send those documents to one or more e mail recipients Authentication Service Access Control can be enabled on the machine to prevent unauthorized access to the network options If Authentication is enabled a user will be prompted to enter user account details before they can access the E mail feature Authentication prevents a user from sending an anonymous e mail from the machine E mail Addressing Recipient addresses
58. the list of Print jobs Select Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list Classes This option shows the class that your machine is in Select Add to Class to add your machine to a specific class or select Remove from Class to remove the machine from the selected class Select OK to apply the changes and close the Printer Properties window Xerox WorkCentre 3215 3225 User Guide Printing Using Unix Printing Using Unix Printing Files After installing the printer choose any of the images text PS to print 1 Execute printui lt file_name_to_print gt command For example if you are printing document use printui document1 command This will open the Unix printer driver Print Job Manager in which the user can select various print options Select a printer that has already been added Select the printing options from the window such as Page Selection Select how many copies are needed in Number of Copies ae YN Press OK to start the print job Configuring Printer Properties The Unix printer driver Print Job Manager allows you to configure various print options using the printer Properties option The following hot keys may also be used H for Help O for OK A for Apply and C for Cancel General Tab e Paper Size Set the paper size as A4 Letter or other paper sizes according to your requirements e Paper Type Choose the
59. the name of the queue being created and hostname is the machine hostname Enter lpsched to start the print service Enter enable queuename to enable the queue to print to the machine Enter accept queuename to the queue accepting jobs from the HP UX workstation Enter Exit to exit the Bourne shell Enter Exit to exit Super User mode Test the queue created by entering the command Ip d queuename etc hosts Verify that the job prints at the machine Xerox WorkCentre 3215 3225 43 User Guide Network Installation Unix Solaris 9 and later Information Checklist Before starting ensure that the following items are available and or the tasks have been performed e Existing operational network utilizing the TCP IP protocol e Ensure that the machine is connected to the network e Static IP Address for the machine e Subnet Mask Address for the machine e Gateway Address for the machine e Host Name for the machine Procedure Follow the steps in Configure Static IPv4 Addressing at the Machine then return to this page Configure the Client 1 Addthe machine printer Host Name to the etc hosts file 2 Ensurethat you can ping the machine 3 Useeither the GUI method or the tty method as detailed below GUI Method Open a Command window from the desktop Enter su to access Super User mode Enter admintool to run the System Administrator Tool Select Browse Printers Select Edit Add Access to Printer Enter th
60. to save the changes Select OK when the acknowledgement message displays Select Scan to E mail in the left hand menu a Enter a valid e mail address in the Default From Address field b Enter required information in the Default Subject field c Deselect the Use default message on Scan To E mail check box to change default mail text d For the Smart Key Address 1 Smart Key Address 6 fields enter details of default fixed details for each numerical key The default settings for commonly used addresses are already configured for com org net gov and tv e Select the check boxes to enable Edit From Address and Replace From Address if required f Check the Auto Send To Self check box to automatically add the sender s From address to the recipient list g Select an option from the Print Confirmation Sheet drop down menu e On Errors Only This setting will produce a Confirmation Sheet only when error information is indicated e Always This setting will produce a Confirmation Sheet that will provide error information and indication that the job has reached the recipient s e Never This setting will not produce a Confirmation Sheet Select Apply to save the changes Xerox WorkCentre 3215 3225 User Guide E mail Setup 12 Select OK when the acknowledgement message displays LDAP Configuration and Address Books This section explains how to install and set up Address Books Overview The machine
61. type of the paper Options available in the list box are Printer Default Plain and Thick e Paper Source Select from which tray the paper is used By default it is Auto Selection e Orientation Select the direction in which information is printed on a page e Duplex Print on both sides of paper to save paper e Multiple pages Print several pages on one side of the paper e Page Border Choose any of the border styles e g Single line hairline Double line hairline Image Tab In this tab you can change the brightness resolution or image position of your document Text Tab Use this tab to set the character margin line space or the columns of the actual print output Margins Tab e Use Margins Set the margins for the document By default margins are not enabled The user can change the margin settings by changing the values in the respective fields Set by default these values depend on the page size selected Xerox amp WorkCentre 3215 3225 113 User Guide Printing Using Unix e Unit Change the units to points inches or centimeters Printer Specific Settings Tab Select various options in the JCL and General frames to customize various settings These options are specific to the printer and depend on the PPD file 114 Xerox WorkCentre 3215 3225 User Guide Copy This chapter includes Copy Procedure Copy Options Using the Layout Options Media Output Locations Xerox WorkCentre 3215 322
62. used for oversized torn or damaged originals and for books and magazines 1 Open the automatic document feeder and place single documents face down on the platen glass aligned with the rear left corner 2 The default document size is 8 5 x 11 or A4 depending on the country of installation For other sized documents change the Original Size option Refer to Scan Options for further information Select the Scan Destination When you select the Scan button on the left side of the control panel two options appear in the user interface Scan to PC and Scan to WSD When you select Scan to PC you must choose the type of connection Local or Network PC Note If a computer is not connected to the machine via the USB port the Scan to Local PC option will not appear in the user interface Once you connect a computer to the machine via the USB that option for scanning will appear Note If you have not set up scan in Easy Printer Manager from your PC your PC will not appear as a destination in the Scan Menu at the machine Scan to Local PC To use Scan to Local PC the machine must be connected to your PC or workstation via a USB cable The scan driver must be installed on your PC prior to use For driver installation instructions refer to the Installation and Setup section 1 Pressthe Scan button on the control panel Scan to PC appears in the user interface Press OK Press the up down arrows to select Local PC Press
63. will also display an error message indicating the cartridge status To enable the Low Toner Alert and the Low Image Unit Alert at your machine 1 Goto Press the Machine Status button on the control panel Use the up down arrows to select System Setup Press OK Use the up down arrows to select Maintenance Press OK Use the up down arrows to select Toner Low Alert Press OK oe o bi At On press OK The machine will save the selection Press the Back button to return to the Maintenance menu options list Use the up down arrows to select Image U Low Alert Press OK 6 At On press OK The machine will save the selection The Machine Status light will now be red when the Drum Cartridge needs to be replaced From your PC Use Easy Printer Manager EPM to view a supplies status page 1 At your PC open Easy Printer Manager from the Start menu 2 Select the printer 3 Fromthe Basic mode page the smaller window you can see the toner supply level in the Supplies tab select the Paper tab to see what paper is loaded in the machine If you open EPM in the Advanced mode large window you will see Supplies Information just below the device picture Note Use the Switch icon in the EPM header to move between Basic and Advanced modes Use CentreWare Information Services CWIS to check supplies status 1 Enter the IP Address of the printer in your Internet browser 2 If prompted from the CentreWare page enter the ID admin and Pass
64. will launch Select Add The Add a Printer Entry window displays Select Remote Unix Ipd Queue Select OK The Edit Remote Unix lpd Queue Entry window displays Enter the name of your Print Queue in the Names area The Spool directory is the directory where print jobs are stored and is a subdirectory of lvar spool Ipd Add the name of the print queue to the end of the subdirectory path Ensure that the File Limit reads 0 In the Remote Host area enter the IP Address of the Xerox machine In the Remote Queue area enter the Print Queue Name from step 10 Do not select the Input Filter option Leave the default Suppress Headers selected Select OK The printer should now be listed in the Red Hat Linux Print System Manager window Select the lpd menu Select Restart Ipd Select the PrintTool menu Select Exit to close the program Xerox WorkCentre 3215 3225 User Guide Network Installation Linux CUPS 22 To allow access to the printer edit the etc hosts table to list the client system 23 Edit and create the etc hosts lpd file to list the client system Dynamic Addressing Procedure Follow the steps in Configure Dynamic IPv4 Addressing at the Machine then return to this page Important Highlight BOOTP in step 6 Create the Print Queue Follow the steps to Create the Print Queue Linux LPRng Static Addressing Information Checklist Before starting ensure that the following item is available an
65. your computer and powered on Select the Applications folder Select the Xerox folder Select Printer Software Uninstaller Select the programs you want to uninstall and select Uninstall Enter your password Select Close wo woe ow 58 Xerox WorkCentre 3215 3225 User Guide Linux Drivers Linux Drivers You need to download the Linux software package from the Xerox website to install the printer software Procedure for Installing the Linux Unified Driver 1 Make sure that the machine is connected to your computer and powered on You must log in as a super user root to install the machine software If you are not a super user ask your system administrator 2 When the Administrator Login window appears type in root in the Login field and enter the system password From the Xerox web site download the Unified Linux Driver package to your computer Select the Unified Linux Driver package and extract the package Select cdroot gt autorun When the Welcome screen appears select Next When the installation is complete select Finish el en SEM ES S9 The installation program has added the Unified Driver Configuration desktop icon and the Unified Driver group to the system menu for your convenience If you have any difficulties consult the on screen help that is available through your system menu or called from the driver package Windows applications such as Unified Driver Configurator or Image Manager Xerox
66. 3215 3225 135 User Guide Macintosh Scanning 3 Toscan another page press the up down arrows to select Yes and press OK Load an original and press Start Otherwise select No and press OK The images are scanned and sent to the destination selected in the job Note If scanning does not operate in Image Capture update Mac OS to the latest version Image Capture operates correctly in Mac OS X 10 4 7 or higher Stop the Job To cancel an active Scan job 1 Press the Stop button on the control panel The machine will stop scanning and delete the file and the job and move on to the next job 136 Xerox WorkCentre 3215 3225 User Guide Linux Scanning Linux Scanning You can scan a document using the Unified Driver Configurator window Make sure that the machine is powered on and connected to your computer via USB cable or connected to the network Install the scan driver Follow the install instructions provided with your driver Scanning 1 Double click the Unified Driver Configurator on your desktop 2 Click the button to switch to Scanners Configuration 3 Select the scanner in the list e If you use only one machine device and it is connected to the computer and turned on your scanner appears in the list and is automatically selected e If you have two or more scanners connected to your computer you can select any scanner to work at any time For example while acquisition is in progress on the first scanner you may
67. 4 8 27 x 11 69 inches 210 x 297 mm e Letter 8 5 x 11 0 inches 216 x 279 mm e Legal 8 5 x 14 0 inches 216 x 355 mm e Oficio 8 5 x 13 5 inches 216 x 343 mm e Folio 8 5 x 13 0 inches 216 x 330 mm Key O Supported X Not Supported Bypass Duplex Supported Weights Tray 1 m Unit Plain 19 to 24 lb 70 to 90 g m 0 O O Thick 24 to 28 lb 91 to 105 g m 0 O 0 Thicker 43 to 58 lb 164 to 220 g m X 0 X Thin 16 to 18 lb 60 to 70 g m 0 O O Cotton 20 to 24 lb 75 to 90 g m X O X Colored 20 to 24 lb 75 to 90 g m X O X Preprinted 20 to 24 Ib 75 to 90 g m X e X Recycled 19 to 24 lb 70 to 90 g m 0 0 O Transparency 37 to 39 lb 138 to 146 g m X O X A4 Letter only Labels 32 to 40 lb 120 to 150 g m X O X Card Stock 32 to 43 Ib 121 to 163 g m 0 O X Bond 28 to 32 lb 105 to 120 g m O O O Archival 28 to 32 lb 105 to 120 g m if you O O X need to keep the print out for a long period time such as archives select this option Xerox amp WorkCentre 3215 3225 91 User Guide Media Specifications The table below shows the media types supported for Print for each tray for the following paper sizes e JIS B5 7 17 x 10 12 inches 182 x 257 mm e ISOB5 6 93 x 9 84 inches 176 x 250 mm e Executive 7 25 x 10 50 inches 184 2 x 266 7 mm e AS 5 85 x 8 27 inches 148 5 x 210 mm es A6 4 13 x 5 85 inches 105 x 148 5 mm e Postcard 4 x 6 in
68. 43 User Guide Machine Specifications Automatic Document Feeder Feature WorkCentre 3215NI WorkCentre 3225DN DNI Capacity 40 sheets of 20 lb 80 g m bond paper Paper Weights 16 28 lb 60 to 105 g m Paper Sizes Width 5 8 8 5 inches 148 216 mm Length 5 8 14 0 inches 148 356 mm Automatic Document Feeder 17 ipm 17 ipm Speed A4 mono Output Tray Feature WorkCentre 3215NI WorkCentre 3225DN DNI Top Output Tray Capacity 120 sheets of 20 Ib 80 g m bond paper Delivered face down 244 Xerox WorkCentre 3215 3225 User Guide Feature Specifications Feature Specifications Print Features Feature WorkCentre 3215NI WorkCentre 3225DN DNI Speed Letter 27 ppm one sided Letter 29 ppm one sided A4 26 ppm A4 28 ppm Two sided Letter 13 ppm Two sided A4 12 ppm Maximum Print Area 8 5 x 14 inches US Legal 216 mm x 356 mm Maximum Print Resolution True 600 x 600 dpi Up to 1200 x 1200 effective output Toner Cartridge Yield Standard Toner Cartridge Average Yield 1000 standard prints High Yield Cartridge Average Yield 3000 standard prints Yield from Starter Cartridge supplied with machine 1500 standard prints Standard Printer Memory 256 MB Compatibility Windows PC MAC Linux Unix PDL PCL SPL PCL5e PCL6 Postscript 3 Fax Features Feature WorkCentre 3215NI WorkCentre 3225DN DNI Fax
69. 5 Inthe Security link on the left hand side select the Network Security link 6 Select External Authentication 7 Select LDAP Server Xerox amp WorkCentre 3215 3225 79 User Guide E mail Setup 12 13 14 15 16 17 18 In the LDAP Server area enter the IP address or host name and Port Number of the LDAP server Select the required option for Match User s Login ID to the following LDAP attribute In the Secure LDAP Connection area select the Enable check box to enable Secure LDAP via SSL Enter the required information in the LDAP User Search field e Search Root Directory allows you to limit the LDAP search by entering the location on the server where the user information is stored e Authentication Methods select either Anonymous or Simple to access the LDAP server If you selected Simple for Authentication Methods enter the required Login ID and Password You can check the Enable check box for Append Root to Base DN When enabled the bind will append the Root to Append string to the authenticate user login IDs This should be enabled whenever the Windows Login attribute is UserPrincipalName A typical Root to Append may look like yourcompany com Note Many Unix Linux LDAP servers require this attribute to be set and it is used frequently when Authentication Methods is set to Simple Enter the required option for Maximum Number of Search Results For Maximum Number of Search Results enter amou
70. 5 User Guide 115 Copy Procedure Copy Procedure This section describes the basic procedure for making copies e Load Documents e Select the Features e Enter the Quantity e Start the Job e Stop the Copy Job If an authentication feature is enabled you may need an account before using the machine To get an account or for more information contact your System Administrator Load Documents Documents can be loaded either into the automatic document feeder or onto the platen glass Note Some options may be unavailable depending on your machine configuration Automatic Document Feeder The automatic document feeder can hold a maximum of 40 originals of 20 lb 80 g m thickness 1 Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray 2 Move the document guide to just touch both sides of the document 116 Xerox WorkCentre 3215 3225 User Guide Copy Procedure Platen Glass The platen glass can be used for oversized torn or damaged originals and for books and magazines 1 Open the automatic document feeder and place single documents face down on the platen glass aligned with the rear left corner The default document size is 8 5 x 11 or A4 For other sized documents change the Original Size option For more information refer to Copy Options Select the Features Various features can be selected for yo
71. 5 3225 User Guide North America North America Xerox operates an equipment take back and reuse recycle program Contact your Xerox representative call 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for local recycling and disposal information contact your local authorities Xerox WorkCentre 3215 3225 277 User Guide European Union European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose X of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agr
72. 5 3225 User Guide Scan This chapter includes Scanning Overview Windows Scanning Macintosh Scanning Linux Scanning Scan Using TWAIN Scan using WIA Driver Xerox WorkCentre 3215 3225 User Guide 125 Scanning Overview Scanning Overview The Scan feature enables users to create a digital version of a hard copy document which can be sent to a computer over the network or through a USB connection The document can be scanned in color grayscale or black and white and the digital file can then be sent to a specified destination Before you begin the scan process ensure that your machine has been set up for the scan function at install For instructions on setting up and configuring the Scan function refer to Installation and Setup This section provides instructions for scanning to a PC network using one of three operating systems Windows Macintosh or Linux Follow the directions for the operating system appropriate to your computer system The following options are available from the Scan button on the control panel e Scan to PC You can scan a document to a PC connected to the device in one of two ways e Local PC For scanning to a PC connected directly to the WorkCentre 3215 3225 via a USB cable For Windows scanning the Printer Driver with Easy Printer Manager must be installed on your PC prior to use For Macintosh scanning the Printer Driver with Image Capture or Xerox Scan Assistant must be installed e Netw
73. 6 Paper Level Indicator 13 Platen Glass 7 Paper Tray 1 14 Paper Width Guide on Document Feeder 2 Xerox WorkCentre 3215 3225 User Guide Machine Overview Rear View 1 Network Port Telephone Line Socket Line Extension Telephone Socket EXT Rear Cover Power Receptacle Dim D DI USB Port Xerox WorkCentre 3215 3225 3 User Guide Product Configurations Product Configurations component WorkCentre WorkCentre WorkCentre 3215NI 3225DNI 3225DN Automatic Document Feeder Standard Standard Standard Paper Tray 250 sheets Standard Standard Standard Manual Feeder Slot 1 sheet Standard Standard Standard Output Tray 120 sheets Standard Standard Standard AirPrint Standard Standard Not Applicable Google Cloud Print Standard Standard Not Applicable Network Printing Standard Standard Standard Copy Standard Standard Standard Scan Standard Standard Standard Fax Standard Standard Standard E mail Standard Standard Standard USB Device Standard Standard Standard USB Host Not Applicable Not Applicable Not Applicable Wi Fi Standard Standard Not Applicable Wi Fi Direct Standard Standard Not Applicable 4 Xerox WorkCentre 3215 3225 User Guide Control Panel Overview Control Panel Overview The control panel consists of a display a keypad and buttons you press to control the functions available on the printer The cont
74. AUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Contact your Xerox representative for details Xerox WorkCentre 3215 3225 257 User Guide Maintenance Safety Maintenance Safety e Use supplies and cleaning materials only as directed in the Maintenance section of this manual e Donot remove covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service e Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer e Clean with a dry lint free cloth only A WARNING Aerosol cleaners can be explosive or flammable when used on electromechanical equipment e Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa Printer Symbols Symbol Description Warning Indicates a hazard which if not avoided could result in death or serious injury Caution GD Indicates a mandatory action to take in order to avoid damage to the property Hot surface on or in the printer Use
75. Address 1 Pressthe Machine Status button on the control panel 2 Pressthe up down arrows to select Network and press OK 3 Enterthe Administrator Password using the alphanumerical keypad The default is 1111 4 Pressthe OK button the Network Settings menu displays 5 Press the up down arrows to select TCP IP IPv4 press OK 6 Press the up down arrows to select Static press OK 7 Press the up down arrows to select IPv4 Address press OK 8 Enter the IP Address using the alphanumerical keypad press OK 9 Enter details for Subnet Mask using the alphanumerical keypad press OK 10 Enter details for Gateway using the alphanumerical keypad press OK Xerox WorkCentre 3215 3225 37 User Guide Network Installation TCP IP 11 The Saved screen will display and return to the Network menu DNS Configuration 12 From the Network menu press the up down arrows to select TCP IP IPv4 press OK 13 Press the up down arrows to select Static press OK 14 Press the up down arrows to select Primary DNS press OK 15 Enter details for Primary DNS using the alphanumerical keypad press OK The Saved screen will display and return to the Static menu 16 Press the up down arrows to select Secondary DNS press OK 17 Enter details for Secondary DNS using the alphanumerical keypad press OK The Saved screen will display and return to the Network menu Configure Dynamic IPv4 Addressing at the Machine Information Checklist
76. FCC rules use shielded interface cables Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada European Union The CE mark applied to this device symbolizes Xerox s declaration of conformity with the C following applicable Directives of the European Union as of the dates indicated e December 12 2006 Low Voltage Directive 2006 95 EC e December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC e March 9 1999 Radio amp Telecommunications Terminal Equipment Directive 1999 5 EC This printer if used properly in accordance with the user s instructions is not dangerous for the consumer or for the environment 262 Xerox WorkCentre 3215 3225 User Guide Basic Regulations To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this device can be obtained from Xerox European Union Lot 4 Imaging Equipment Agreement Environmental Information Environmental Information Providing Environmental Solutions and Reducing Cost Introduction The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports t
77. Fax JOD ss kec uk kekla wl la aa kak kik kk kk EE uan ehe k ENEE dd n k STEE EE Ee EE 148 Fax Send OptiOris eere tee eerte er oes dwa de dendi dens dn d ah ana h ee erae pee pa E ei 150 Multi Send 5x gt 554s y4 yek kek kak ER FREE RE PR CERRO CR ORO C CR et o OR EEN 152 Delay Send MEME 152 Priority Send WEE 154 Other Fax Send Options 0 ccc ccc ccc eee kk sese een 154 Fax Receive Option 156 Fax Receive Modes 0 cece cece cece cece ene eee ence hm nemen 156 Fax MOG METTE 156 Tel IMO cer YDOD PVVVVVMVMMMMNMMMMDTM AM n nRNnnNnNnn n nee ai 157 AD Fax Mode EE 157 Distinctive Ring Mode 157 Using Secure Receive 2 0 56 a ed uer Wa ad eee te del d aa W k d r n T Wa SE 158 Other Fax Receive Settings 0 cece kk ccc KK KK KK KK KK KK k kK k kk kk k kk k k 159 Fax Forward Sent Received 0 cece kk kk kk kk k kk k kk kk k kk kk k k n n 160 Forwarding Sent FQxes WWW k kk kk kk kk kk kk kK k k kk k k k k k k k 160 Forwarding Received Faxes kk kk kk kk kk kK k kk kK k k kk k kk k k k k 161 Deactivating Fax Forward W k kk ccc kk kk k kk kk k kk kk k kk k k 162 Fax from PC EE beer Seen 163 To send a fax from the PC WWW W k kk kk kk kK KK KK KK KK K k en 163
78. Follow the suggested solutions until the problem is corrected If the problem persists call for service Paper Feeding Problems Condition Suggested Solutions Paper jams during printing e Clear the paper jam See Clearing Paper Jams The paper keeps jamming e There is too much paper in the tray Remove excess paper from the tray If you are printing on special materials use the Manual Feed Slot e An incorrect type of paper is being used Use only paper that meets the specifications required by the machine See Media Types e There may be debris inside the machine Clean the inside of the machine See Cleaning the Machine Paper sticks together e Check the maximum paper capacity of the tray See Media Specifications e Make sure that you are using the correct type of paper See Media Types e Remove paper from the tray and flex or fan the paper e Humid conditions may cause some paper to stick together e Different types of paper may be stacked in the tray Load paper of only one type size and weight Paper does not feed into the e Remove any obstructions from inside the machine machine e Paper has not been loaded correctly Remove paper from the tray and reload it correctly e There is too much paper in the tray Remove excess paper from the tray e The paper is too thick Use only paper that meets the specifications required by the machine See Media Specifications e If you are printing on spe
79. Guide Common Problems Condition Suggested Solutions Error message Cannot open e Avoid changing print job parameters via LPR GUI for example while a port device file displays when print job is in progress Known versions of CUPS server break the print printing a document job whenever print options are changed and then try to restart the job from the beginning Since Unified Linux Driver locks the port while printing the abrupt termination of the driver keeps the port locked and unavailable for subsequent Print jobs If this situation occurs try to release the port by selecting Release port in Port configuration window The machine does not appear e Ensure your machine is attached to your computer connected properly on the scanners list via the USB port and is turned on e Ensure the scanner driver for your machine is installed on your system Open Unified Linux Driver configurator switch to Scanners configuration then press Drivers Make sure that a driver with a name corresponding to your machine s name is listed in the window e Ensure the port is not busy Since functional components of the machine printer and scanner share the same I O interface port simultaneous access of different consumer applications to the same port is possible To avoid possible conflicts only one of them at a time is allowed to gain control over the machine The other consumer will encounter device busy response This usually hap
80. July 2014 xe OX e Xerox WorkCentre9 3215NI Xerox WorkCentre9 3225DN 3225DNI User Guide 2014 Xerox Corporation All Rights Reserved Xerox and Xerox and Design are registered trademarks of Xerox Corporation in the United States and or other countries Phaser CentreWare WorkCentre FreeFlow SMARTsend Scan to PC Desktop MeterAssistant SuppliesAssistant Xerox Secure Access Unified ID System and Xerox Extensible Interface Platform are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Macintosh and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc PCL is a trademark of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and other countries Novell NetWare NDPS NDS IPX and Novell Distributed Print Services are trademarks of Novell Inc in the United States and other countries Sun Sun Microsystems and Solaris are trademarks or registered trademarks of Oracle and or its affiliates in
81. K YY E sty NS The message display states that the job has been cancelled Xerox WorkCentre 3215 3225 149 User Guide Fax Send Options Fax Send Options Your machine provides the following options to customize your fax jobs You can access them at the machine some of these features can also be accessed from your computer via Xerox Easy Printer Manager or Xerox CentreWare Internet Services See the chart below to determine the access options for each feature e See the pages following the chart for details of these features and how to use them e Some options may be unavailable depending on your machine configuration e Once your job is completed the options you have set for the current fax job will be returned to default status To access the features noted below at the computer OR to change the default settings for these features follow the steps for online access at Changing Default Settings Feature Description Options Lighten Darken Adjusts the lightness or e Lighten 1 to 5 Lightens the image in increments to Access at darkness of the output the lightest setting of Lighten 5 works well with dark machine at print computer e Normal Works well with standard typed or printed originals e Darken 1 to 5 Darkens the original in increments to the darkest setting of Darken 5 works well with light print Resolution Resolution affects the Standard Recommended for text documents It appearance of the fax a
82. K Press the up down arrows to select one of the following speeds e Automatic e 10 Mbps Half e 10 Mbps Full e 100 Mbps Half e 100 Mbps Full Press OK The Saved screen displays To set the Ethernet Speed using CentreWare Internet Services refer to Setting the Ethernet Speed Using CentreWare Internet Services Configuration Report The Configuration Report details the machine software versions and network settings configured for the machine Print a Configuration Report at the Machine pre cct 30 Press the Machine Status button Press the up down arrows to select Information Pages and press OK Press the up down arrows to select Configuration Page and press OK Press the up down arrows to select Yes and press OK The Printing screen displays and the configuration report prints Xerox WorkCentre 3215 3225 User Guide CentreWare Internet Services CentreWare Internet Services CentreWare Internet Services Internet Services is the embedded HTTP server application that resides in the machine CentreWare Internet Services allows an administrator to change network and system settings on the machine from the convenience of their workstation Many features available on your machine will need to be set via the machine and CentreWare Internet Services System Configuration To use CentreWare Internet Services you need to enable both TCP IP and HTTP on the machine See Configure Static IPv4 Addressing using the Mac
83. PC Setup This section explains how to configure the Scan to Network and Scan to Local PC features Overview The Scan to Network PC feature allows you to scan from your machine to a computer over the network The Scan to Local PC feature allows you to scan from your machine to a computer connected with a USB cable Information Checklist Ensure the Xerox Easy Printer Manager application is installed Note The Xerox Easy Printer Manager program can only be used in the Windows system Through the Xerox Easy Printer Manager you can change scan settings and add or delete the folders where scanned documents are saved in your computer Note To use the Scan to Local PC feature it is important to select the Recommended installation option when you install the Xerox Easy Printer Manager program Scan to Network PC 1 Open the Xerox Easy Printer Manager application Select Start Programs or All Programs Xerox Printers Xerox Easy Printer Manager and select Easy Printer Manager Select the Switch to Advanced Mode button at the top of the window Select your machine in the Printer List and add it if required Select the Scan to PC Settings button The Scan to PC Settings screen appears Select Enable Scan from Device Panel Select your required settings for Scan Settings 9v ure pe M e Output Color e Resolution e Original Size 7 Select your required settings for File Settings e Save To e File Format e OCR Language e Delete Ori
84. Resolution Feature Lighten Darken Multi Send Output Color Default Original Type Delay Send File Format Print Setup Collation Priority Send Lighten Darken Fax Setup Layout Send Forward E mail System Adjust Receive Confirmation Setup Background Forward Network Suppression Secure Receive Add Page Cancel Job Note Some menu options may be unavailable depending on your machine configuration and whether the machine is in the Ready state Also for some services such as fax additional selections or setups may be required before the Menu options can be accessed Xerox WorkCentre 3215 3225 User Guide 11 Powering On the Machine Machine Status Menu The Machine Status button provides information about the machine and access to the machine setups After your machine is installed it is recommended that you change the settings for various feature options within the print environment to meet your preferences and needs A password may be required to access and change these settings The following table shows the available options for each menu item Information Pages Configuration Demo Page Network Configuration Supplies Information Usage Counters Fax Received Fax Sent Scheduled Jobs Fax Confirmation Junk Fax PCL Font PS Font EPSON Font Feature Defaults Copy Defaults E mail Defaults Fax Defaults Print Setup Orientation 2 Sided Copies Resolution Clear Text Line Termination
85. Security link select External Authentication Select Kerberos Server Select the Add button In the Required Information area Ei 40 509 dn a Enter the Realm b Enter the Server Address and Port Number 12 Select Apply to save the changes 13 Select OK when the acknowledgement message displays 14 Follow the steps in Verify Authentication Is Enabled at the Machine to check that you have set up authentication correctly Xerox WorkCentre 3215 3225 197 User Guide Authentication Configure Kerberos Windows ADS 1 13 14 15 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Security link on the left hand side select the Authentication link The Authentication Method page displays For Authentication Method select Kerberos Windows ADS Select Apply to accept the changes Click OK In the Network Security link select External Authentication Select Kerberos Server Select the Add button In the Required Information area a Enter the Realm b Enter the Server Address and Port Number Select Apply to save the changes Select OK when the acknowledgement message displays Follow the steps in Verify Authentication Is Enabled at the Machine to check that you have set up authenticati
86. Skip Blank Pages Emulation Fax Setup Enable Disable Sending Receiving Manual TX RX System Setup Machine Setup Paper Setup Sound Volume Maintenance 12 Note Some menu options may be unavailable depending on your machine configuration and whether the machine is in the Ready state Xerox WorkCentre 3215 3225 User Guide Powering On the Machine Network Menu You may set up the network using the machine s display screen Before doing that you must have the relevant information concerning the type of network protocols and computer system you use A password may be required to access and change the Network Setups See the Installation and Setup chapter of this guide for information on setting up the network Access the Network menu with the Machine Status button The following options are available on the Network menu e TCP IP IPv4 e TCP IP IPv6 e Ethernet e 802 1x e Wi Fi e Protocol Manager e Network Configuration e Clear Settings Alternatively you may set up the network using CentreWare Internet Services at Properties gt Network Settings Xerox WorkCentre 3215 3225 13 User Guide Software Software After you have set up your machine and connected it to your computer you must install the printer and scanner software The software required for Windows or Macintosh is supplied on the CD delivered with your machine additional software can be downloaded from www xerox com T
87. The Administrator can configure the machine to use one EAP type EAP types supported on the machine are e EAP MD5 e PEAP e EAP MSCHAPv2 e EAP TLS Information Checklist Before starting ensure that the following items are available and or the tasks have been performed e 802 1X authentication must be supported on the network where the machine is connected e Ensure that your 802 1X Authentication Server and authentication switch are available on the network e Create a User Name and Password on your Authentication Server that will be used to authenticate the machine Enable 802 1X at the Machine Press the Machine Status button on the control panel Press the Up Down arrow buttons to highlight Network and press OK Enter the Administrator Password using the alphanumerical keypad The default is 1111 Press the OK button the Network Settings menu displays Press the Up Down arrow buttons to select 802 1x and press OK Press the Up Down arrow buttons to select On press OK el OY TUT ee NS Press the Up Down arrow buttons to select one of the following for the Authentication Method e EAP TLS e EAP MSCHAPv2 e PEAP e EAP MD5 8 Press OK 9 Enter the User Name using the alphanumerical keypad and press OK 10 Enter the password using the alphanumerical keypad and press OK Xerox WorkCentre 3215 3225 193 User Guide 802 1X Authentication 11 The screen will display Saved and the machine will reboot E
88. Transmission Speed 33 6 Kbps Telephone Line Type Standard public analogue switched telephone line or equivalent PSTN PABX Communication Standard ITU T G3 ECM Maximum Resolution Capability 300 x 300 dpi Effective Scanning Width 8 5 inches 216 mm Maximum Print Width 8 5 inches 216 mm Connection Approvals EU EEA certified to TBR21 USA approved to FCC Pt 68 Canada approved to DOC CS 03 Other countries certified to national PTT standards Xerox WorkCentre 3215 3225 245 User Guide Feature Specifications Copy Features Feature WorkCentre 3215NI WorkCentre 3225DN DNI First Copy Out Time In Standby Mode e From ADF less than 15 seconds e From Platen less than 14 seconds In Power Save Mode 42 seconds Zoom Range 25 400 From platen and ADF Maximum Resolution 600 x 600 dpi Multi Copy 1 99 Copy Speeds Single original multiple copies 28 cpm Multiple originals multiple copies 17 ipm Scan Features Feature WorkCentre 3215NI 3225DN DNI Maximum Document Width 8 5 inches 216 mm Effective Scan Width 8 2 inches 208 mm Maximum Resolution Up to 1200 x 1200 dpi optical Enhanced up to 4800 x 4800 dpi interpolated Scan to PC via USB or network Yes connection Scan Speeds 6 17 ipm depending on scan mode Scan Send Modes Black and White Grayscale and Color Grayscale 256 levels Compatibility TWAIN Standard 246 Xerox WorkCentre 3215 3225
89. Use the keypad or the up down arrows to enter the percentage required 2 Sided Select the required 2 Sided option using the up down arrows and press OK e 1 gt 1 Sided Use this option for 1 sided originals when 1 sided copies are required e 1 gt 2 Sided Use this option for 1 sided originals when 2 sided copies are required e 1 gt 2 Sided Rotate Side 2 This option produces 2 sided copies from 1 sided originals and rotates 180 degrees every second side image Use this option to create documents which can be read in a head to toe manner for example a calendar Xerox WorkCentre 3215 3225 119 User Guide Copy Options Feature Description Lighten Darken Adjusts the lightness or darkness of the output Options e Lighten 1 to 5 Lightens the image in increments to the lightest setting of Lighten 5 works well with dark print e Normal Works well with standard typed or printed originals e Darken 1 to 5 Darkens the original in increments to the darkest setting of Darken 5 works well with light print Original Type The Original Type setting is used to improve the image quality by selecting the document type for the e Text Use for originals containing mostly text e Text Photo Use for originals with mixed text and photographs e Photo Use when the originals are photographs originals Collation Places printed pages in e On Defines the page sequence for printing orde
90. User Guide Network Environment Network Environment WorkCentre WorkCentre 3215NI WorkCentre 3225DN 3225DNI Network interface e Ethernet e Ethernet e Ethernet 10 100 1000 10 100 1000 10 100 1000 Base TX Base TX Base TX e 802 11b g n Wireless e 802 11b g n Wireless LAN LAN Print from USB No No No Apple Airprint Yes Yes Yes Google Cloud Print Yes Yes Yes Network operating system e Windows 7 amp 8 XP Server 2003 Server 2008 Vista Server 2008 R2 e Various Linux OS e Mac OS X 10 5 10 9 e Unix Network protocols e TCP IPvA TPC IPv6 e DHCP BOOTP e DNS WINS DDNS Bonjour SLP UPnP e Standard TCP IP Printing RAW LPR IPP WSD e SNMPv1 v2c v3 HTTP IPSec Xerox WorkCentre 3215 3225 User Guide 247 System Requirements System Requirements Operating System Microsoft Windows Operating Free HDD System Space Windows Server Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 512 1 25 GB to 2 GB 2003 32 64 bit MB Windows Server Intel Pentium IV 1 GHz Pentium IV 2 GHz 512 MB 2 GB 10 GB 2008 32 64 bit Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB 32 64 bit Windows 7 amp Intel Pentium IV 1 GHz 32 bit or 64 bit processor 1 GB 2 GB 16 GB Windows 8 or higher 32 64 bit e Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme e DVD R W Driv
91. ae n kel h evalua 254 General Guidelines ires REP 54 2 QAWE 3 2 a d SE 4E da d d dik dia dad a due edd 254 Power e EE 254 Emergency Turn OPT 255 Laser Safety 255 Operational Safety 0 kk kk kK kk KK KK kK kk kk k sese 256 Operational Guidelines 256 SUSCI QI M Eeer den kk k ee erh ee eech ege 256 Printer LOCQON PE 256 Printer Supplies 0 ccc ccc eee ee k al k El ek e nee ene hh 257 Maintenance gef RER EE EE dee eerste 258 Printer Symbols EE 258 Environmental Health and Safety Contact Information 260 Xerox WorkCentre 3215 3225 User Guide 15 16 Contents Regulatory ie Eileen EE 262 United States FCC Regulations 00 ccc KK KK KK KK een nee nee k k kk kk 262 en EE 262 European Union 262 European Union Lot 4 Imaging Equipment Agreement Environmental Information 263 Power Consumption and Activation Time 264 GEMMGNY ETT 265 Turkey RoHS Regulation Wk kk kk ccc KK KK KK KK KK KK KK K k k en 265 Regulatory information for 2 4 Ghz Wireless LAN Module 266 Copy Regulations 267 United EE 267 Eegeregie E EE erg 268 Other Countries ss oorr ese kak ka eee seep ee ees KEE de 269 Fax Regulations EE 270 Vegan 270 CONG WEE 271 European UNIO Mies Seege ere e Te 0108008100558004 din tae dE EEN RE deere 272 E EE 272 NewZ
92. anel Press Address Book on the control panel Press the up down arrows to select Search amp Dial and press OK Press the up down arrows to select Group Dial and press OK Press the up down arrows to select Search ID and press OK Enter the first few letters of the name you want Scroll until the group dial s name and number you want displays Deleting an Address Book Entry ES DU e Press Fax or E mail on the control panel Press Address Book on the control panel Press the up down arrows to select Delete and press OK Press the up down arrows to select Speed Dial or Group Dial and press OK Scroll until the searching method you want displays and press OK e Select Search All to search for an entry by scanning through all entries in Address Book e Select Search ID to search for an entry by entering the first few letters of the name Scroll until the name you want displays and press OK Or enter the first letters Scroll until the name you want displays and press OK Press OK when Yes appears to confirm the deletion Press Stop to return to Ready mode Smart Key Addresses The Smart Key addresses enable you to quickly access and select commonly used e mail address text from the com button on the control panel For example com or yourdomainname com Up to six Smart Key addresses can be set up using CentreWare Internet Services The Smart Key addresses are selected by pressing the com key on the control panel When enter
93. ank pages to be printed To add a binding margin select the Manual Margin check box and select Details to select the margin position and width 104 Xerox WorkCentre 3215 3225 User Guide Printing using Windows Earth Smart Tab The Earth Smart tab provides options to decrease the amount of energy and paper used in the printing process and displays a visual representation of the savings made Note This Tab option may be unavailable depending on your machine configuration Type The Type drop down list is used to select the main Earth Smart option for the printer e None No energy or paper saving options are automatically selected Earth Smart Printing When this option is selected 2 Sided Printing Layout Skip Blank Pages and Toner Save can be customized to suit requirements Printer Default This option automatically selects the printer default settings Result Simulator This area of the Earth Smart Tab shows a visual representation of the estimated energy and paper savings based on the selections made Default Earth Smart PC Driver Print Settings Printer 2 Sided N Up Skip Blank Pages Toner Save WorkCentre 3215NI Not available 2Up On On WorkCentre 3225DN Long Edge 2Up On On WorkCentre 3225DNI Long Edge 2Up On On Default Earth Smart Copy Settings Printer 2 Sided N Up Skip Blank Pages Toner Save WorkCentre 3215NI Not available 2Up Not available Not available WorkCentre 3225DN L
94. are e Printa configuration page and verify that the PS version is available for printing e Ifthe problem persists contact a service representative The PostScript driver may not be e installed correctly PostScript file cannot be printed You might need to reduce the complexity of the page Limit Check Error report prints The print job was too complex D Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine A PostScript error page prints The print job may not be e PostScript 228 Xerox WorkCentre 3215 3225 User Guide Common Problems Common Windows Problems Condition Suggested Solutions File in Use message appears during installation e Exit all software applications Remove all software from the printer s startup group then restart Windows Re install the printer driver General Protection Fault Exception OE Spool e Close all other applications reboot Windows and 32 or Illegal Operation messages appear try printing again Fail To Print A printer timeout error occurred e These messages may appear during printing Wait messages appear until the machine finishes printing If the message appears in standby mode or after printing has been completed check the connection and or whether an error has occurred Note Refer to th
95. are a lot of Linux applications that allow you to print using Common Unix Printing System CUPS You can print on your machine from any such application Open an application and select Print from the File menu Select Print directly using lpr In the LPR GUI window select the machine from the printer list and select Properties Change the print job properties using the following four tabs displayed at the top of the window amp NS SS e General This option allows you to change the paper size the paper type and the orientation of the documents It enables the duplex feature adds start and end banners and changes the number of pages per sheet e Text This option allows you to specify the page margins and set the text options such as spacing or columns e Graphics This option allows you to set image options that are used when printing image files such as color options image size or image position e Advanced This option allows you to set the print resolution paper source and destination 5 Select Apply to apply the changes and close the Properties window 6 Select OK in the LPR GUI window to start printing The Printing window appears allowing you to monitor the status of your print job Printing Files You can print many different file types on your machine using the standard CUPS utility directly from the command line interface However the drivers package replaces the standard lpr tool with a much more user friend
96. at the paper level is below the paper capacity mark on the inside of the tray e Do not remove paper from the tray while your machine is printing e Flex fan and straighten paper before loading e Donot use creased damp or highly curled paper e Do not mix paper types in a tray e Use only recommended print media See Media Types e Ensure that the recommended side of the print media is facing down in the tray or facing up in the Manual Feed Slot top edge first e Do not print duplex output with the rear door open When a paper jam occurs a warning message appears on the display screen A CAUTION To avoid tearing the paper pull the jammed paper out slowly and gently Follow the instructions in the following sections to clear the jam Automatic Document Feeder Jams When an original gets jammed while passing through the automatic document feeder a warning message appears on the display screen A CAUTION To avoid tearing the document remove the jammed document slowly and gently Note To prevent document jams use the platen glass for thick thin or mixed paper type originals 1 Remove any remaining originals from the automatic document feeder 2 Open the automatic document feeder cover Zu jill i E Ih Le a iN o e pr o SESCH EE e 218 Xerox WorkCentre 3215 3225 User Guide Clearing Paper Jams 3 Gently remove the jammed paper from the automatic document feeder If you do not see pa
97. can be added using any one of the three methods listed below e Enter a recipient address manually at the e mail keyboard screen e g name company com e Look up a recipient address using LDAP Lightweight Directory Access Protocol and or perform a look up using the Local Address book LDAP provides access to the global or corporate address book Refer to LDAP Configuration and Address Books e Enter a recipient using the com key Smart Key The Smart Key can be programmed to enter full e mail address e g name company com or the Smart Key can be programmed to append a domain address e g company com The end user can then enter part of an e mail address and press the com key to append the domain address to his entry Information Checklist Before starting ensure that the following items are available and or the tasks have been performed e Ensure that the machine is fully functioning on the network e TCP IP and HTTP protocols must be enabled on the machine so that the machine web browser can be accessed Ensure that the DNS settings are configured correctly e Obtain the address of a functional SMTP Simple Mail Transfer Protocol mail server that accepts inbound mail traffic e Create an e mail account which the machine will use as the default From address e Test the e mail account by sending an e mail to the machine s account This task should be completed at a mail client on your network that supports SMTP and POP3 Post Of
98. can either preview the entries sequentially or search by entering the first letters of the name associated with the address 1 Press Fax or E mail on the control panel depending on the type of job you want to do 2 For E mail the From Address promptappears Press OK The Enter To Address zz field appears For Fax the To prompt appears in the user interface Press the Address Book button on the control panel Press the up down arrows to select either Local or LDAP Global Press OK Enter a few letters of the name you are searching for The machine will return matching names Press the up down arrows until the name and address you want displays and press OK 9v ur Ete Speed Dial Numbers You can store up to 200 frequently used fax or email addresses as speed dial numbers Registering a Speed Dial Number Press Fax or E mail on the control panel Press Address Book on the control panel Press the up down arrows to select New amp Edit and press OK Press the up down arrows to select Speed Dial and press OK Enter a speed dial number between 1 and 200 and press OK uror If an entry is already stored in the number you choose a message is displayed To start over with another speed dial number press Back Enter another unassigned speed dial number 6 Enterthe name you want assigned to that speed dial number and press OK For details on how to enter alphanumeric characters refer to Using the Keypad in Getting Started
99. canning device This feature can be used via a local connection or a network connection in various operating systems Refer to Scan Using TWAIN WIA Windows Image Acquisition To use this feature your computer must be connected to the machine via a USB cable and running Windows Vista or Windows 7 Refer to Scan Using WIA Driver Xerox WorkCentre 3215 3225 127 User Guide Windows Scanning Windows Scanning Process Checklist Ensure the Scan function has been set up for your machine See Installation and Setup for further details Ensure Xerox Easy Printer Manager application is installed This application is provided with the Xerox WC3215 3225 printer driver Easy Printer Manager is an easy way to choose scan settings and manage machine operations Once you have enabled the Scan function and set up your Scan settings any scan job can be initiated from your computer or the Xerox machine once the original is placed in the scanner or ADF If an authentication or security feature is enabled you may need an account before using the machine To get an account or for more information contact the System Administrator Note Some options may be unavailable depending on your machine configuration and the Scan features and destination selected Enable Scan to PC 1 GES ANE a 128 At your computer open the Xerox Easy Printer Manager application Open the Start menu select Programs or All Programs select Xerox Printers sele
100. cartridge may be damaged Run a few prints through the machine and if you still have the problem remove the toner cartridge and install a new one See Replacing the Toner Cartridge Parts of the machine may have toner on them If the defects occur on the back of the page the problem will likely correct itself after a few more pages The fusing assembly may be damaged Contact a service representative Background scatter Background scatter results from bits of toner randomly distributed on the printed page The paper may be too damp Load a new batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture If background scatter occurs on an envelope change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on seams can cause problems If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or using the printer driver options Misformed characters AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If characters are improperly formed and producing hollow images the paper stock may be too slick Try different paper See Media Guidelines If characters are improperly formed and producing a wavy effect the scanner unit may need service Contact a service representative Ensure that the paper is loaded properly Ch
101. caution to avoid personal injury Do not burn the item Do not expose the imaging unit to light for more than 10 minutes Do not expose the imaging unit to direct sunlight 258 Xerox WorkCentre 3215 3225 User Guide Maintenance Safety Symbol Description Do not touch the part or area of the printer Warning Wait for the printer to cool for the specified time before touching the fuser 175 C AN 347F Jl 00 40 Gi This item can be recycled For details see Recycling and Disposal Xerox WorkCentre 3215 3225 259 User Guide Environmental Health and Safety Contact Information Environmental Health and Safety Contact Information For more information on Environment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States 1 800 ASK XEROX Canada 1 800 ASK XEROX Europe 44 1707 353 434 For product safety information in the United States go to www xerox com environment For product safety information in Europe go to www xerox com environment europe 260 Xerox WorkCentre 3215 3225 User Guide Regulatory This chapter includes Basic Regulations Copy Regulations Fax Regulations Material Safety Data Xerox WorkCentre 3215 3225 User Guide 261 Basic Regulations Basic Regulations Xerox has tested this device to electromagnetic emission and immunity standards These standar
102. certain applications We encourage you to check if this is suitable for your printing needs Xerox WorkCentre 3215 3225 263 User Guide Basic Regulations ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following Web site www energystar gov index cfm fuseaction find_a_product showProductGroup amp pgw_code IEQ The Xerox WorkCentre 3225 Multifunction Printer is ENERGY STAR qualified under the Energy STAR Program Requirements for Imaging Equipment ee E ENERGY STAR The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between U S European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction machines personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity Xerox ENERGY STAR equipment is preset at the factory Your printer will be delivered with the timer for switching to Power Save Mode from the last copy print out set at one minute A more detailed description of this feature can be found in the Getting Started s
103. ches 101 6 x 152 4 mm e Monarch 3 88 x 7 5 inches 98 4 x 190 5 mm Envelopes e DL Envelopes 4 33 x 8 66 inches 110 x 220 mm e C5 Envelopes 6 38 x 9 02 inches 162 0 x 229 mm e C6 Envelopes 4 49 x 6 38 inches 114 x 162 mm e No 10 Envelopes 4 12 x 9 5 inches 105 x 241 mm Key O Supported X Not Supported Supported Weights Tray 1 D E d Plain 19 to 24 lb 70 to 90 g m 0 O X Thick 24 to 28 Ib 91 to 105 g m 0 O X Thicker 43 to 58 lb 164 to 220 g m X O X Thin 16 to 18 lb 60 to 70 g m O 0 X Cotton 20 to 24 lb 75 to 90 g m X O X Colored 20 to 24 lb 75 to 90 g m X O X Preprinted 20 to 24 lb 75 to 90 g m X O X Recycled 19 to 24 lb 70 to 90 g m O O X Postcard 32 to 43 Ib 121 to 163 g m card stock X O X Envelopes 20 to 24 lb 75 to 90 g m X O A 92 Xerox WorkCentre 3215 3225 User Guide Loading Documents Loading Documents Documents can be loaded either into the automatic document feeder or onto the platen glass Note Some features may not be available on your model Check your machine type in Getting Started Automatic Document Feeder The automatic document feeder can hold a maximum of 40 originals of 20 lb 80 g m thickness 1 Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray 2 Move the document guide to just touch both sides of the document
104. cial media use the Manual Feed Slot Transparencies stick together in e Use only transparencies specifically designed for laser printers Remove the paper exit each transparency as it exits from the machine Envelopes skew or fail to feed e Ensure that the paper guides are against both sides of the envelopes correctly e Feed envelopes one at a time through the Manual Feed Slot The originals keep jamming in e If an original does not feed into the machine the automatic document the automatic document feeder rubber pad may need to be replaced Contact a service feeder representative Xerox WorkCentre 3215 3225 225 User Guide Common Problems Printing Problems Condition Possible Cause Suggested Solutions The machine does not print The machine is not receiving power Check the power cord connections Check the power switch and the power source The machine is not selected as the default machine Select your machine as your default machine in Windows Check the machine for the following e The front door is not closed Close the front door e Paper is jammed Clear the paper jam See Paper Tray Jams e No paper is loaded Load paper e The toner or drum cartridge is not installed Install the toner or drum cartridge Ifa system error occurs contact your service representative The connection cable between the computer and the machine is not connected pro
105. ck Enable in the Fax Forward to PC area Enter the PC address to which you want the fax to be forwarded Enter a Start Time and End Time these include both date and time Select Apply Deactivating Fax Forward Follow the steps below to deactivate the Fax Forward option From the machine QU er L Ss Press Fax on the control panel Press Menu on the control panel Press the up down arrows to scroll to Fax Feature and press OK Scroll to Forward and press OK Scroll to Fax and press OK Scroll to Send Forward or Receive Forward and press OK Scroll to Off and press OK To Disable Fax Forward from CentreWare Internet Services 1 SO LOO SS eS 162 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator ID admin and Password 1111 and select Login On the CentreWare Internet Services page click Properties In the Machine Settings link select the Fax link Select the Send Forward or Receive Forward link whichever one you want to disable Click the check box in the appropriate feature s Enable box to remove check and disable feature Select Apply The Fax Forward feature will no longer be active at your machine Note When you disable Receive Forward your machine will return to the default Receive mode you have set up Fax Tel Ans Fax or DRPD Xerox WorkCentre 3215 3225 User Gu
106. computer e Enter the machine s IP address in the browser address window e CentreWare Internet Services opens to the Home page where you can see the Serial Number on the left e To print reports select Information gt Print Information Select and print the report you need Xerox WorkCentre 3215 3225 239 User Guide Further Assistance 240 Xerox WorkCentre 3215 3225 User Guide Specifications This chapter includes Machine Specifications Feature Specifications Network Environment System Requirements Electrical Specifications Environmental Specifications Xerox WorkCentre 3215 3225 User Guide 241 Machine Specifications Machine Specifications Machine Configurations WorkCentre 3215NI Feature WorkCentre 3225 DN WorkCentre 3225DNI 600 mHz Processor 256 MB Memory Internal Duplex Unit Automatic Document Feeder Paper Tray and Manual Feed Slot Hardware 600 mHz Processor Configuration 256 MB Memory Automatic Document Feeder Paper Tray Manual Feed Slot Machine Size width x depth x height 15 8 x 14 2 x 14 4 inches 401 x 362 x 367 mm Machine Weight Net with consumables 24 5 lbs 11 1 kg 24 9 lbs 11 3 kg Access From the front Speed Simplex Up to 27 ppm on Letter Up to 26 ppm on A4 Up to 29 ppm on Letter Up to 28 ppm on A4 Speed Duplex Manual Automatic Up to 13 ppm on Letter Up to 12 ppm on A4 First Print Out Time As fas
107. copies or printing If you receive a fax while you are copying or printing your machine stores the incoming fax in its memory Then as soon as you finish copying or printing the machine automatically prints the fax 156 Xerox WorkCentre 3215 3225 User Guide Fax Receive Options Tel Mode In this mode you must be at the machine You can receive a fax call by pressing the On Hook Dial button to open the fax line you will hear a dial tone Press Start when you hear a fax tone from the remote machine The machine begins receiving a fax If a handset is available you can answer calls using the handset Ans Fax Mode To use this mode you must attach an answering machine to the EXT socket on the back of your machine If your machine detects a fax tone on the line it automatically starts to receive the fax If your answering machine detects a person leaving a message it saves the message Notes e f you have set your machine to this mode and your answering machine is switched off or no answering machine is connected to EXT socket your machine automatically goes into Fax mode after a predefined number of rings e f your answering machine has a user selectable ring counter set the machine to answer incoming calls within 1 ring e f you are in Tel mode when the answering machine is connected to your machine you must switch off the answering machine otherwise the outgoing message from the answering machine will interrupt your ph
108. croll until the name and number you want displays and press OK If you entered a new speed dial number Add appears If you enter a speed dial number stored in the group Delete appears Press OK to add or delete the number Press OK when Yes appears to add or delete more numbers and repeat the steps When you have finished press the left right arrows to select No at the Another Number and press OK Press Stop to return to Ready mode Using Group Dial Numbers To use a group dial entry you need to search for and select it from memory When you are prompted to enter a destination number while sending a fax or e mail press Address Book There are two ways to search for a number in memory You can either search from A to Z sequentially or you can search by entering the first letters of the name associated with the number Searching Sequentially 9v wrap oU NE Press Fax or E mail on the control panel Press Address Book on the control panel Press the up down arrows to select Search amp Dial and press OK Press the up down arrows to select Group Dial and press OK Press the up down arrows to select All and press OK Scroll until the name and number you want displays You can search upwards or downwards through the entire memory in alphabetical order Xerox WorkCentre 3215 3225 175 User Guide Using Address Book From the Control Panel Searching using the Name 1 Ee des Press Fax or E mail on the control p
109. ct Xerox Easy Printer Manager At the top of the Easy Printer Manager window select the Switch to Advanced Mode button Select the Scan to PC Settings button at top of window The Scan to PC Settings screen appears Select Enable Scan from Device Panel Select the scan features you will use in scanning to the machine in Scan Settings e Output Color e Resolution e Original Size Select your File Settings e Save to where on your computer you want your scanned file to be saved e File Format e Actions after Saving notification when scanning complete and other options Click the Image tab to make further feature selections for Scan Settings Select Save at the bottom of screen to save your scan and file settings Note You can also select Default to set the machine to scan using the default settings Note These settings will be confirmed at the machine when you send the fax from the control panel Xerox WorkCentre 3215 3225 User Guide Windows Scanning Load Documents Documents can be loaded either into the automatic document feeder or onto the platen glass Automatic Document Feeder The automatic document feeder can hold a maximum of 40 originals of 20 lb 80 g m thickness 1 Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray 2 Movethe document guide to just touch both sides of the document Platen Glass The platen glass can be
110. ct a service representative Loose toner e Clean the inside of the machine e Check the paper type and quality See Media Guidelines AaBbGc e Remove the toner cartridge and install a new one See Replacing the Toner AaBbCc Cartridge AasbCc e The machine may require repair Contact a service representative A amp 0Cc Aa Se Character Voids Character voids are white areas within parts of characters that should be solid black e If you are using transparencies try another type of transparency Because of the composition of transparencies some character voids are normal e You may be printing on the wrong surface of the paper Remove the paper and turn it around e The paper may not meet paper specifications Xerox WorkCentre 3215 3225 235 User Guide Common Problems Condition Suggested Solutions If horizontally aligned black lines stripes streaks or smears appear Horizontal stripes A aBoG A a B b G A aBb dG AaBogd AaBbQO A ADV LU The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one See Replacing the Toner Cartridge If the problem persists the machine may require repair Contact a service representative An unknown image repetitively appears on a few sheets or loose toner light print or contamination occurs
111. ct your dealer or supplier for further information Disposal Outside of the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Battery Symbol Note This wheeled bin symbol may be used in combination with a chemical symbol This K establishes compliance with the requirements set out by the Directive Hg Battery Removal Batteries should only be replaced by a MANUFACTURER approved service facility Xerox WorkCentre 3215 3225 279 User Guide Other Countries Other Countries Please contact your local waste management authority to request disposal guidance 280 Xerox WorkCentre 3215 3225 User Guide Xerox
112. cted the machine sends the fax job Xerox WorkCentre 3215 3225 147 User Guide Fax Procedure Sending a Fax If the number you have dialed is busy or there is no answer when you send a fax the machine automatically redials the number every three minutes up to seven times according to the factory default settings Note Your machine s default setting may have been changed during installation and setup You can change it now if you wish by following these steps To change the time interval between redials and the number of redial attempts a Select Machine Status button then scroll to Fax Setup Press OK b Scroll to Sending Press OK c Scroll to Redial Times Press OK Set the number of times you want the machine to redial to attempt to send the fax You can choose up to 13 times Press OK d Scroll to Redial Term Press OK Set the number of minutes between redial attempts You can set it for up to 15 minutes between redials Press OK e If the display shows Retry Redial press OK to redial the number without waiting To cancel the automatic redialing press Stop f To get confirmation that the fax was sent follow the steps below to print a confirmation report Fax Confirmation When the last page of your original has been sent successfully the machine beeps and returns to Ready mode To print a confirmation report for the last fax sent follow these steps e Press the Machine Status button e Scroll to Info Pages
113. d enter the IP Address of the machine in the Address Bar 2 PressEnter 3 Select Properties If prompted enter the Administrator ID admin and Password 1111 and select Login Click Properties gt In the Machine Settings link select the Fax link on left navigation Select the Send Forward link on left navigation Click Enable in the Fax Forward to Fax area Enter a Forward No and select Apply a te All faxes sent from your machine will also send forward a copy of the fax to the number you entered here 160 Xerox WorkCentre 3215 3225 User Guide Fax Forward Sent Received Forwarding Received Faxes You can forward all faxes received by your machine to another fax number or a networked PC If this feature is enabled when the machine receives a fax it is stored in memory and then sent immediately to the destination you have set All received faxes will continue to be forwarded to the destination until the option is deactivated To deactivate Fax Forward refer to Deactivating Fax Forward below To Enable Fax Forward Receive from the machine Press Fax on the control panel Press Menu on the control panel Press the up down arrows to scroll to Rev Forward and press OK mw Ne SE Select the option required Forward to Fax Forward to PC Forward and Print a Forward to Fax Scroll to On and press OK Enter the fax number to which faxes are to be sent and press OK b Forward to PC Scroll to On and pres
114. d finally 6 You can enter special characters such as amp Refer to Keypad Characters To enter additional letters repeat step 1 If the next letter is printed on the same button wait 2 seconds between presses or move the cursor by pressing the down arrow and then press the button again The cursor will move to the right and the next letter will appear on the display If you make a mistake while entering a number or name press the up arrow to delete the last digit or character Then enter the correct number or character When you have finished entering all characters press OK Xerox amp WorkCentre 3215 3225 9 User Guide Powering On the Machine Keypad Characters Key Assigned Numbers Letters or Characters _ 1 ABCabc2 DEFdef3 GHIghi4 JKLjkl5 MNOmno6 PQRSpqrs 7 TUVtuv8 WXYZwxyz9 Ool oo NIAJ A D wl N amp 0_ 10 Xerox WorkCentre 3215 3225 User Guide Powering On the Machine Menu Overview The control panel provides access to various menus These menus can be accessed by pressing the appropriate service button e g Copy Scan Fax or E mail and the Menu button The menu options available are as follows Copy Menu Scan Menu Fax Menu E mail Menu Ta Original Size Scan To Lighten Darken Original Size Information Reduce Enlarge PC Resolution Original Type Pages 2 Sided e WSD Original Size
115. d once even when several destinations or copies are selected Once you have placed the documents you want to fax in the machine you can program the rest of the fax job from the machine or from your computer using Easy Printer Manager or CentreWare Internet Services See below for steps for each method Xerox WorkCentre 3215 3225 145 User Guide Fax Procedure Sending a Fax Select the Features Fax features can be selected for each fax job They were set up at installation of the machine as defaults if you want to change those defaults for a particular job follow the steps below If you want to use the default settings for image quality resolution and original size and are sending a basic fax to one location you can skip this step After the fax job the machine will return to the default settings You can choose the fax features needed for your fax job by following these steps From the Machine Press the Fax button Press the Menu button Using the up down arrows select the Fax Features menu oe s Scroll through the features and select the settings required for your fax job To select a feature press OK 6 Then scroll to find the option you need within that feature or to select Yes or No Press OK The machine will respond that the feature has been saved for that job 7 Press the Back button to return to the Features menu and continue selecting features for the job When you have selected all the features
116. d or the task has been performed e Linux operating system that supports Print Tool Procedure Follow the steps in Configure Static IPv4 Addressing using the Machine User Interface then return to this page Create the Print Queue 1 Openthe LPRngTool from the Linux Client 2 Select Add 3 Inthe Names area enter a name for your print queue 4 The spool directory is the directory where print jobs are stored and is a subdirectory of lvar spool Ipd Add the name of the print queue to the end of the subdirectory path 5 Inthe Hostname IP of Printer area enter the hostname or IP Address of the Xerox machine 6 Select OK 7 Select Exit to close the program 8 Toallow access to the printer edit the etc hosts table to list the client system 9 Edit and create the etc hosts lpd file to list the client system Xerox WorkCentre 3215 3225 49 User Guide Network Installation Linux CUPS Dynamic Addressing Procedure Follow the steps in Configure Dynamic IPv4 Addressing using the Machine User Interface on page 29 then return to this page Important Highlight BOOTP in step 6 e Follow the steps to Create the Print Queue 50 Xerox WorkCentre 3215 3225 User Guide Printer Drivers Printer Drivers Overview The software and documentation CD is supplied with your machine The machine supports the following operating systems Platform Operating Systems Windows Windows 7 amp 8 32 64 bit Windows Vi
117. des have been scanned The images are scanned and the copy job is printed Stop the Copy Job To cancel an active copy job on the control panel press Stop 118 Xerox WorkCentre 3215 3225 User Guide Copy Options Copy Options Your machine provides the following options to customize your Copy jobs Use the Menu button to access the options Notes e Feature Original Size Some options may be unavailable depending on your machine configuration If you press Clear All while setting the Copy options all of the options you have set for the current Copy job will be canceled and return to their default status after the machine completes the Copy job in progress Description Allows you to specify the size of the image to be scanned Options e AG e A5 e B5 JIS e Letter e Executive e Folio available only when an original is in the ADF e Legal available only when an original is in the ADF Reduce Enlarge Originals can be reduced or enlarged between 25 and 400 e 100 Produces an image on the copies the same size as the image on the original e Presets The 9 most commonly used reduce enlarge percentages have been provided as preset options These preset options can be customized by your System or Machine Administrator to meet individual needs e Auto Fit Reduces or enlarges the image on the copies based on the size of the original and the size of the selected output paper e Custom
118. dit User area change the relevant details and select Apply to save the changes and return to the User Profile page Remove a User 1 2 In the User Profile area select the user and then select the Delete button for the user you want to remove from the list Select OK when the confimation message displays Verify Authentication Is Enabled at the Machine EE eae 196 Press the E mail button The Login ID screen appears Enter a valid user name and press OK Enter a valid password and press OK You will have access to the feature Xerox WorkCentre 3215 3225 User Guide Authentication Configure External Authentication Information Checklist Before starting ensure that the following items are available and or the tasks have been performed e Ensure that the external network server to provide authentication is functional on your network Refer to your manufacturer s documentation for instructions to complete this task Configure Kerberos Unix Linux 1 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter 3 Select Properties 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties 5 Inthe Security link on the left hand side select the Authentication link The Authentication Method page displays For Authentication Method select Kerberos Unix Linux Select Apply In the Network
119. dow displays After the installation is finished the Setup Completed window displays SO MI EU pd Select Print a test page and select Finish 52 Xerox WorkCentre 3215 3225 User Guide Windows Drivers If your printer is connected to the computer a Test Print page will be printed If the Test Print operation is successful refer to the Print chapter of this guide If the print operation failed refer to the Troubleshooting chapter of this guide Networked Printer When you connect your printer to a network you must first configure the TCP IP settings for the printer After you have assigned and verified the TCP IP settings you are ready to install the software on each computer on the network 1 2 5 Make sure that the printer is connected to your network and powered on Insert the supplied CD ROM into your CD ROM drive The CD ROM should automatically run and an installation window appears If the installation window does not appear select the Start button and then Run Type X Setup exe replacing X with the letter which represents your drive and select OK If you use Windows Vista select Start gt All programs gt Accessories gt Run and type X Setup exe If the AutoPlay window appears in Windows Vista select Run Setup exe in Install or run program field and select Continue in the User Account Control window Select Install Software Select Network connection and follow the wizard instruction to select and
120. dress of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the Network Security link Select the Secure Connection link Click the Select Certificate button and select the required certificate Click Select The certificate displays in the Certificate for Secure Connection area In the Secure HTTP area select the required option in the HTTPs menu Select Both HTTP and HTTPs to enable Secure IPP or select HTTPs Only Select Import and Export Functions if required If you selected Both HTTP and HTTPs select On from the IPPs menu if required Select Apply to save the changes Xerox WorkCentre 3215 3225 185 User Guide Machine Digital Certificate Management Edit or Delete a Certificate 1 186 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the Network Security link Select the Digital Certificate link The Certificate Management page displays with a list of the certificates installed on this machine Select the box next to the Friendly Name of the certificate that you want to
121. dress of the machine in the Address Bar 2 Press Enter 3 Select Properties 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties Xerox amp WorkCentre 3215 3225 39 User Guide Network Installation TCP IP 10 11 In the Network Settings link select TCP IPv6 from the directory tree Select the Enable check box to enable IPv6 protocol and select OK To set a manual address select Enable Manual Address and enter the address and prefix in the Address Prefix area Information in the Assigned IPv6 Addresses box is automatically populated The machine performs auto address DHCPv6 configuration every time it powers up This is used for neighbor discovery and address resolution on the local IPv6 subnet However you can choose to use manual configuration automatic configuration or a combination of automatic and manual configuration In the Dynamic Host Configuration Protocol Version 6 DHCPv6 area select one of the following options e Use DHCP as directed by a router this option is fully automatic The DHCPv6 Address will be obtained and displayed on the screen e Always Enable DHCP this option is fully automatic The DHCPv6 Address will be obtained and displayed on the screen e Never use DHCP when this option is selected you must configure the Manual Address Options and DNS separately In the Domain Name System Version 6 DNSv6 area a Enter valid d
122. ds are designed to mitigate interference caused or received by this device in a typical office environment United States FCC Regulations This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference ina commercial environment This device generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications Operation of this device in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiver e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment Note To ensure compliance with Part 15 of the
123. e Choose the Original Type Text Text Photo or Photo To add a Cover page and message select the check box Fill in the text fields for the Cover page Automatically send to Use to send the fax without creating a cover or making further option selections Select this button Select the Add button to add new recipients either by directly typing names and fax numbers or by adding names from the relevant address book from your PC You can select up 15 addresses If you want to know that the fax has been delivered to the destination fax click Notify me on delivery For a preview of your document including the cover page click Preview Click OK to send the document from your PC to your fax machine which will fax the document to the destination fax or faxes listed Xerox WorkCentre 3215 3225 163 User Guide Fax from PC 164 Xerox WorkCentre 3215 3225 User Guide E mail The WorkCentre 3215 3225 E mail feature creates a digital file from your hard copy original and sends it to the e mail address you have designated You can scan the originals and send the scanned images to several destinations from the machine by e mail This chapter includes e Email Procedure e Email Options Xerox WorkCentre 3215 3225 165 User Guide E mail Procedure E mail Procedure If E mail has been enabled an electronic file can be created from a hard copy original The electronic file can be e mailed to a specified address Note
124. e Windows Server Intel Pentium IV 1 GHz x86 or 1 4 GHz x64 512 MB 2 GB 10 GB 2008 R2 processors 2 GHz or faster 64 bit Windows XP Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 256 1 5 GB MB Notes e Internet Explorer 6 0 or higher is the minimum requirement for all Windows operating systems e Users who have administrator rights can install the software e Windows Terminal Services is compatible with your machine Macintosh Mac OS X 10 5 Intel processors 512 MB 1 GB 1 GB 867 MHz or faster PowerPC G4 G5 Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 9 Intel processors 2 GB 4 GB 248 Xerox WorkCentre 3215 3225 User Guide Linux Operating System System Requirements Free HDD Space e Fedora 11 19 e OpenSuSE 11 0 11 1 11 2 11 3 11 4 12 1 12 2 12 3 e Ubuntu 10 04 10 10 11 04 11 10 12 04 12 10 13 04 e Debian 5 0 6 0 7 0 7 1 e Redhat Enterprise Linux 5 6 e SuSE Linux Enterprise Desktop 10 11 e Mint 13 14 15 Pentium IV 2 4GHz Intel Core 2 512 MB 1 GB 1 GB 2 GB Unix Operating System Free HDD Sun Solaris 9 10 11 x86 SPARC HP UX 11 0 11i v1 11i v2 11i v3 PA RISC Itanium IBM AIX 5 1 5 2 5 3 5 4 6 1 7 1 Power PC Space Up to 100 MB Xerox WorkCentre 3215 3225 249 User Guide Electrical Specifications Electrical Specifications Featur
125. e Microsoft Windows User Guide supplied with your computer for further information on Windows error messages Xerox amp WorkCentre 3215 3225 229 User Guide Common Problems Common Linux Problems Condition Suggested Solutions The machine does not print e Check if the printer driver is installed on your system Open the Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines Make sure that your machine is displayed on the list If not open the Add new printer wizard to set up your machine e Check if the machine is started Open the Printers configuration window and select your machine from the printer list Look at the description in the Selected printer pane If its status contains Stopped press the Start button Normal operation of the machine should be restored The stopped status might be activated if problems in printing occurred For instance this could be an attempt to print a document when the port is being used by a scanning application e Ensure the port is not busy Since functional components of the machine printer and scanner share the same I O interface port simultaneous access of different consumer applications to the same port is possible To avoid possible conflicts only one of them at a time is allowed to gain control over the machine The other consumer will encounter a device busy response You should open the Po
126. e WorkCentre 3215NI WorkCentre 3225DN DNI Frequency 50 60 Hz Electrical Voltage 110 127 VAC amp 220 240 VAC Average Power Consumption Power Save mode 1 1 Watts Stand By mode Less than 50 Watts Average Operation Continuous Printing less than 400 Watts 250 Xerox WorkCentre 3215 3225 User Guide Environmental Specifications Environmental Specifications Feature WorkCentre 3215NI WorkCentre 3225DN DNI Operating Temperature Between 10 32 degrees C 50 90 degrees F both printer and consumables Relative Humidity Acceptable Humidity range 10 80 Optimal humidity range 20 70 Optimal relative humidity at 28 degrees C 82 F Note Under extreme environmental conditions such as 10 degrees C and 80 relative humidity defects can occur due to condensation Elevation For optimum performance use the printer at elevations below 3100 M 10 170 ft Xerox WorkCentre 3215 3225 251 User Guide Environmental Specifications 252 Xerox WorkCentre 3215 3225 User Guide Safety This chapter includes e Electrical Safety e Operational Safety e Maintenance Safety e Environmental Health and Safety Contact Information Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer Xerox WorkCentre 3215 3225 253 User Guide
127. e and insert it into the machine until it locks into place Ep ZE Re install the toner cartridge Close the machine front cover When the green machine status light is solid the machine is ready Xerox WorkCentre 3215 3225 209 User Guide General Care Recycling Consumables For information on Xerox supplies recycling programs go to www xerox com gwa Cleaning the Machine A WARNING When cleaning the machine do NOT use organic or strong chemical solvents or aerosol cleaners Do NOT pour fluids directly onto any area Use supplies and cleaning materials only as directed in this documentation Keep all cleaning materials out of the reach of children A WARNING Do not use pressurized air spray cleaning aids on or in this equipment Some pressurized air spray containers contain explosive mixtures and are not suitable for use in electrical applications Use of such cleaners can result in a risk of explosion and fire Platen Glass and Constant Velocity Transport CVT Glass To ensure optimum print quality at all times clean the glass areas of your machine regularly When you use the automatic document feeder your documents will pass over the stationary scanner using the constant velocity transport CVT glass Any dirt or marks on this piece of glass may e Cause lines streaks smears and other spots on your copies faxes or scanned images e Show through the document and appear on your scanned images To clean the glass area
128. e busy The incoming fax has blank spaces or is of poor quality Some of the words on an incoming fax are stretched The fax machine sending you the fax may be faulty A noisy phone line can cause line errors Check your machine by making a copy The toner cartridge may be empty Replace the toner cartridge See Replacing the Toner Cartridge The fax machine sending the fax had a temporary document jam There are lines on the originals you sent Check your scanner unit for contamination or debris and clean it See Cleaning the Machine The machine dials a number but the connection with the other fax machine fails Faxes do not store in memory The other fax machine may be turned off out of paper or cannot answer incoming calls Speak with the other machine operator and ask her him to solve the problem There may not be enough memory space to store the fax If the display indicating the memory status shows delete any faxes you no longer need from the memory and then try to store the fax again Call for service Blank areas appear at the bottom of each page or on other pages with a small strip of text at the top You may have chosen the wrong paper settings in the user option setting For details about paper settings refer to Installation and Setup 238 User Guide Xerox WorkCentre 3215 3225 Further Assistance Further Assistance For any additional help visit o
129. e following information into the Access to Remote Printer form SA L A eS J a Printer Name queuename Where queuename is the name of the queue being created b Print Server hostname Where hostname is the machine hostname from the etc hosts file c Select OK to complete the form 7 Enter sh to run the Bourne shell 8 Enter the command lpadmin p queuename s hostname lp to modify the remote queuename 9 Enter Exit to exit the Bourne shell 10 Enter Exit to exit Super User mode 11 Test the queue created by entering the command Ip d queuename etc hosts 12 Verify that the job prints at the machine 44 Xerox WorkCentre 3215 3225 User Guide Network Installation Unix tty Method 1 Enter su to access Super User mode 2 Enter sh to run the Bourne shell 3 Define the machine as a BSD style printer by entering the command Ipsystem t bsd hostname Where hostname is the machine hostname from the etc hosts file 4 Createthe queue by entering the command Ipadmin p queuename s hostname T unknown I any where queuename is the name of the queue being created 5 Enter Exit to exit the Bourne shell 6 Enter Exit to exit Super User mode 7 Testthe queue created by entering the command Ip d queuename etc hosts 8 Verify that the job prints at the machine SCO SCO Unix workstations require specific installation steps to communicate with the machine The machines are BSD style Unix printers whereas SCO is a
130. e printer Select the OK button You will be prompted for a Printer Driver Select Have Disk Select the Browse button Select the required Printer Driver file inf Select the Open button Select the OK button Select the printer model from the list Select the Next button The Name your Printer screen appears Enter details in the Printer name field Select the Next button The Printer Sharing screen appears Select the Do not share or Share option and enter the name location and comment if required Select the Next button Select Set as the default printer if required Select Print Test Page to print a test page Select the Finish button The printer driver will install Verify that the test page is printed at the machine Xerox amp WorkCentre 3215 3225 65 User Guide Windows Printing Internet Printing Protocol IPP Port The Internet Printing Protocol IPP defines a standard protocol for printing as well as managing print jobs media size resolution and so forth IPP can be used locally or over the Internet and also supports access control authentication and encryption making it a much more capable and secure printing solution than older ones Note IPP Printing is enabled by default How to Enable the IPP Port 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Select Properties If prompted enter the Administrator User Name admin and Passwo
131. e the Xerox Easy Wireless Setup program that was automatically installed with the printer driver to configure the wireless settings To open the program 1 Select Start gt Programs or All Programs gt Xerox Printers gt Xerox WorkCentre 3215 or 3225 gt Xerox Easy Wireless Setup 2 Connectthe machine to your computer using the USB cable Note During installation the printer needs to be temporarily connected using the USB cable Note You cannot use your printer on a wired and wireless network at the same time If your printer is currently connected to the network with an Ethernet cable unplug the cable 3 Select Next 4 Oncethe machine is connected to the computer with the USB cable the program searches for WLAN data 5 Whenthe search is complete the Select Wireless Network window displays Select your network from the list Select Advanced Setting if you want to enter the following information Select Next The Wireless Network Security screen displays Enter your Network Password and select Next Ip When the Wireless Network Setup Complete page displays select Finish Xerox amp WorkCentre 3215 3225 55 User Guide Windows Drivers Uninstalling a Windows driver For Windows follow the steps below to uninstall the driver 1 2 6 Make sure that the machine is connected to your computer and powered on From the Start menu select Programs or All Programs gt Xerox Printers gt Uninstall Xerox Pri
132. e the output tray make sure that the rear cover is closed Notes e If paper coming out of the output tray has problems such as excessive curl try printing to the rear cover e To reduce paper jams do not open or close the rear cover while the printer is printing 94 Xerox WorkCentre 3215 3225 User Guide Media Output Locations Using the Rear Cover When using the rear cover paper comes out of the machine face up Printing from the manual feed slot to the rear cover provides a straight paper path and might improve the output quality when printing on special media Whenever the rear cover is open the output is delivered there Note The rear cover output can only be used for simplex jobs Duplex printing with the rear cover open causes paper jams A CAUTION The fuser area inside the rear cover of your machine becomes very hot when in use Take care when you access this area Xerox WorkCentre 3215 3225 95 User Guide Media Output Locations 96 Xerox WorkCentre 3215 3225 User Guide Print This product produces high quality prints from electronic documents You can access the printer from your computer by installing the appropriate printer driver To access the many printer drivers which can be used with your machine refer to the driver CD or download the latest versions from the Xerox Web site at www xerox com This chapter includes e Printing using Windows e Xerox Easy Printer Manager EPM e Printin
133. e the problem to copying printing or scanning and perform the following If copying or scanning check the CVT glass and platen glass and if necessary clean using a lint free cloth If copying or printing the drum cartridge inside the machine has probably been scratched Remove the drum cartridge and install a new one See Replacing the Drum Cartridge If white vertical streaks appear on the page Background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If the amount of background shading becomes unacceptable e e Change to a lighter weight paper See Media Specifications Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading Remove the old toner cartridge and install a new one See Replacing the Toner Cartridge Toner smear AaBbCc AaBhCc AaBhCc AaBbCc AaBbCc If toner smears on the page e Clean the inside of the machine See Cleaning the Machine Check the paper type and quality See Media Guidelines Remove the toner cartridge and install a new one See Replacing the Toner Cartridge Xerox WorkCentre 3215 3225 233 User Guide Common Problems Condition Suggested Solutions If marks repeatedly appear on the printed side of the page at even intervals Vertical repetitive defects AaBbCc AaBbCc AaBbCc R AaBbCc AaBbCc The toner
134. e unavailable depending on your machine configuration and the scan method selected The following features are available through the machine s Menu button for Scan to Local PC and Scan to Network PC and also in your computer s Scan interface for each operating system Output Color Sets the color mode of the scanned image Color Grayscale or Black and White Resolution Sets the image resolution 100 dpi 200 dpi 300 dpi or 600 dpi A higher resolution increases the file size Original Size Set the size of the original s being scanned Letter Executive A4 A5 B5 JIS File Format Sets the file format of the saved image Multi page PDF Single page PDF Multi page TIFF Single page TIFF JPEG At the machine s user interface scroll until the feature you want appears and then press OK Select the setting required and press OK Xerox WorkCentre 3215 3225 User Guide Windows Scanning Start the Job Once you have placed the document you wish to scan and chosen the job features you can initiate the scan at either the machine or your PC 1 Press the Start button at the machine OR at your PC 2 Your machine begins scanning the original and then asks if you want to scan another page 3 To scan another page press the up down arrows to select Yes and press OK Load an original and press Start Otherwise select No and press OK The images are scanned and sent to the destination selected in the j
135. ealand agebett Ee bd r d h degt 272 Material Safety Doto 2 ccc KK KK een nee e e rne 274 All Countries EE 276 Perchlorate Material p gx t Iw EE a r bkr badd dud er greed 276 North America e Rp RR ERER DRE APRI diene died pg r bb 277 European Union oor rer eb ELCHE CH r mm 278 Domestic Household Environment 278 Professional Business Environment 278 Collection and Disposal of Equipment and Batteries 00 cece eee eee eee KK 278 Battery Symbol Note 279 Battery Removal 0 2 0 se ehh e e e ee 279 Other Countries 2 0 0 cee ee eese hs ees 280 Xerox WorkCentre 3215 3225 xi User Guide Contents xii Xerox WorkCentre 3215 3225 User Guide Getting Started This chapter includes e Machine Overview e Product Configurations e Control Panel Overview e Powering On the Machine e Software e Information Pages e Feature Defaults e Accessing the Printer e More Information e Further Assistance Xerox amp WorkCentre 3215 3225 User Guide 1 Machine Overview Machine Overview Before you use your machine take some time to familiarize yourself with the various features and options Front View 1 Document Feeder Cover 8 Manual Feeder Slot 2 Document Feeder Input Tray 9 Output Tray 3 Document Feeder Output Support 10 Output Support 4 Control Panel 11 Paper Width Guide on Manual Feeder 5 Front Cover 12 Document Cover
136. eck box to enable SNMPv3 Protocol In the Authentication area enter the required User Name Enter a password in the Authentication Password field Enter the password again in the Confirm Password field For Authentication Algorithm select either MD5 or SHA Enter a password in the Privacy Password field Enter the password in the Confirm Password field The Privacy Algorithm displays see oj ap ES Select Apply to save the changes Select OK when the acknowledgement message displays Xerox WorkCentre 3215 3225 189 User Guide IP Sec IP Sec IP Sec IP Security is comprised of the IP Authentication Header and IP Encapsulating Security Payload protocols that secure IP communications at the network layer of the protocol stack using both authentication and data encryption techniques The ability to send IP Sec encrypted data to the printer is provided by the use of a public cryptographic key following a network negotiating session between the initiator client workstation and the responder printer or server To send encrypted data to the printer the workstation and the printer have to establish a Security Association with each other by verifying a matching password shared secret to each other If this authentication is successful a session public key will be used to send IP Sec encrypted data over the TCP IP network to the printer Providing additional security in the negotiating process SSL Secure Sockets Layer protocols are
137. eck the paper type and quality See Media Guidelines Ensure that the guides are not too tight or too loose against the paper stack See Loading Paper Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl See Media Guidelines Turn the stack of paper over in the tray Also try rotating the paper 180 degrees in the tray Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thin If job is simplex leave the rear cover open Prints will be delivered face up Note The rear cover output can only be used for simplex jobs one sheet at a time Do not leave rear cover open for duplex jobs 234 Xerox WorkCentre 3215 3225 User Guide Condition Common Problems Suggested Solutions Wrinkles or creases e Ensure that the paper is loaded properly e Check the paper type and quality See Media Guidelines e Turn the stack of paper over in the tray Also try rotating the paper 180 degrees in the tray Back of printouts are dirty Solid Black pages Check for leaking toner Clean the inside of the machine See Cleaning the Machine e The toner cartridge may not be installed properly Remove the cartridge and reinsert it e The toner cartridge may be defective Remove the toner cartridge and install a new one e The machine may require repair Conta
138. ect the Features Various features can be selected for your e mail job The most common features are selected from the control panel Once you have made a selection press Back to return to the Ready screen 1 The following features are available through the Menu button Note Some of the following options may be unavailable depending on your machine configuration Original Size Use to set the size of the image being scanned Original Type Used to improve the image quality by selecting the document type for the originals Resolution Sets the image resolution A higher resolution increases the file size Output Color Sets the color mode of the scanned image Lighten Darken Provides manual control to adjust the lightness or darkness of the scanned images Xerox WorkCentre 3215 3225 167 User Guide E mail Procedure 2 Press the up down arrows until the feature you want displays and press OK Select the setting required and press OK For information about each of the options refer to E mail Options on page 169 Start the E mail Job 1 Press the Start button The images are scanned and sent to the e mail address or addresses entered Stop the E mail Job Follow the steps below to cancel an active e mail job 1 Press the Stop button on the control panel Follow the steps below to cancel a queued e mail job 1 Press the Job Status button on the control panel to display the active jobs 2 Scro
139. ection of this guide Power Consumption and Activation Time The amount of electricity a product consumes depends on the way the device is used This product is designed and configured to enable you to reduce your electricity costs After the last print the device switches to Ready mode In this mode the device can print again immediately If the product is not used for a period of time the device switches to a Power Saver mode In these modes to enable reduced product power consumption only essential functions remain active The product takes slightly longer to produce the first print after it exits Power Saver mode than it takes in Ready mode This delay is the result of the system waking up from Power Saver mode and is typical of most imaging products on the market You can set a longer activation time or completely deactivate the Power Saver mode This device can take longer to switch to a lower energy level To learn more about Xerox participation in sustainability initiatives go to www xerox com about xerox environment enus html For additional information on energy or other related topics please visit www xerox com about xerox environment enus html or www xerox co uk about xerox environment engb html 264 Xerox WorkCentre 3215 3225 User Guide Basic Regulations Germany ten w e sch tzt das KLIMA Blue Angel The Xerox WorkCentre 3225 DI DNI is Blue Angel certified under the RAL UZ 171 requirement
140. edit or delete e Select the Edit button to edit the certificate Make the required changes and click Apply e Select the Delete button to delete the certificate and click Yes to confirm Xerox WorkCentre 3215 3225 User Guide SNMP SNMP SNMP Simple Network Management Protocol settings can be configured via CentreWare Internet Services 1 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Properties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Network Settings link select the SNMP link Select SNMPv1 v2 a Select the Enable check box to enable SNMPv1 v2 Protocol b Select the required Community Name from the list or click Add to add a new SNMP Community The Add pop up menu appears e Enter the required Name for the SNMP Community e Select the required Access Permission 7 Select Apply to save the changes 8 Select OK when the acknowledgement message displays SNMP Traps You can specify IPv4 Trap Destination Addresses 1 From the SNMP page in the SNMP Traps area select Add 2 Inthe Trap Destination Address area enter details in the IPv4 Address and Port Number fields 3 Inthe Traps area enter the name in the TRAP Community Name field 4 ForTraps to be received select the check boxes to select the following Traps e Printer Traps e Cold Start Traps e
141. eed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information Collection and Disposal of Equipment and Batteries These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation 278 Xerox WorkCentre 3215 3225 User Guide European Union Business Users in the European Union If you wish to discard electrical and electronic equipment please conta
142. eee l le 88 Setting the Paper Source 88 Media Specifications W k k kk k KK kK KK KK kk kk k kk kk e enn 90 Media Guidelihes yyy ya Ke Sk eee aie l b l K n G Jik 90 Media T VES es E E Ee SERIE a Set HnEnEHNEE RJMM YN 91 Loading Documents 93 Automatic Document Feeder cee kk kk kk kk k k k kk k 93 Platen EE 93 Media Output Locations W k kk kk kK eee nent kk kk en 94 Using the Output fro 94 Using the ge 95 Print Printing using Windows 98 Print Miel 98 Favorites TOD EE 98 Printer SOUE EEEE E N E E EER EE E E ET 99 Basic Tab BEEN 100 Paper Le EE 101 Graphics Tab esos eh merece ee ne leben e EE doe ee ale 102 Advanced te DEE 102 Earth Smart Tab DEK _ bF_YxYRrRER aREHHBbbRMRMRTRTRTMRHHHHHHTRTRTRHRH HHH 105 XETOX t e 106 Xerox Easy Printer Manager EPM ca que qat Pa RR REPRE IURE TR RE come aces eens eens es Rome ne 107 Xerox WorkCentre 3215 3225 v User Guide Contents Printing Using Macintosh 0 s cece nee 4 hh 108 Printing a Document 108 Changing Printer Setting 108 Using AirPrint EELER NEEN E 110 Using Google Cloud Pint 110 Printing Using LINUX si sa an kenal kuma d k da s ka he he een ehe 111 Printing from Applications 111 uinum HH HH S 111 Configuring Printer Properties 0 ccc ccc cece cece nee hn 111 P
143. etails in the IPv6 Domain Name field b Enteran IP addresses for the Primary DNSv6 Server Address and Secondary DNSv6 Server Address c Check the Dynamic DNSv6 Registration check box to enable this option Note If your DNS Server does not support dynamic updates there is no need to enable DDNS Select Apply to save the changes Select OK when the acknowledgement message displays Note Enabling or disabling the TCP IPv6 protocol will take effect after the system is rebooted Enabling or disabling TCP IPv6 will impact other protocols for example LPR LPD SNMP Raw TCP IP Printing and DHCPv6 over TCP IPv6 Test Access 1 40 At your workstation open the Web browser and enter the TCP IP Address of the machine in the Address bar Press Enter If you use the domain name to specify the machine use the following format http myhost example com If you use the IP address to specify the machine use one of the following formats depending on your machine configuration An IPv6 address needs to be enclosed in square brackets IPv4 http XXX XXX XXX XXX IPv6 http XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Note If you have changed the port number from the default port number 80 append the number to the Internet address as follows In the following examples the port number is 8080 Domain name http myhost example com 8080 IPvA http xxx Xxx xxx xxx 8080 Xerox WorkCentre 3215 3225 User Guide Network Installatio
144. evices Xerox Easy Printer Manager installs automatically during driver installation Xerox WorkCentre 3215 3225 107 User Guide Printing Using Macintosh Printing Using Macintosh This section explains how to print using a Macintosh You need to set the print environment before printing Refer to Installation and Setup Printing a Document When you print with a Macintosh you need to check the printer driver setting in each application you use Follow the steps below to print from a Macintosh 1 Open the document you want to print 2 Open the File menu and select Page Setup Document Setup in some applications 3 Choose your paper size orientation scale and other options Make sure that your machine is selected and select OK Open the File menu and select Print Choose the number of copies you want and indicate which pages you want to print 6 Select Print Changing Printer Settings You can use advanced printing features provided by your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following Note The setting options may differ depending on the printer and the Macintosh OS version TextEdit This option allows you to print a header and footer Print Features Set Media Type to correspond to t
145. faxes at your machine Xerox WorkCentre 3215 3225 159 User Guide Fax Forward Sent Received Fax Forward Sent Received You can set the machine to forward all received and or sent faxes to another fax or to a networked PC This feature may be useful if you are out of the office but have to receive faxes for example or if you want to archive a copy of transmissions When you forward a fax to a PC you must use CentreWare Internet Services to set up the destination details You can forward a fax to one destination Refer to CentreWare Internet Services for instructions Note Some options may be unavailable depending on your machine configuration Forwarding Sent Faxes You can set the machine to forward a copy of every fax sent The forward destination can be another fax number When this feature is enabled a copy of all sent faxes will be forwarded to the destination set until the option is deactivated To deactivate Fax Forward see the steps below To Enable Fax Forward Send from machine Press Fax on the control panel Press Menu on the control panel Press the up down arrows to scroll to Send Forward and press OK Select the option required ze it Ji 7 Fax a Scroll to Forward to Fax and press OK b Scroll to On and press OK c Enter the fax number to which faxes are to be sent and press OK To Enable Fax Forward Send from CentreWare Internet Services 1 Atyour workstation open the web browser an
146. ficate means that the machine signs its own certificate as trusted and creates the public key for the certificate to be used in SSL encryption A certificate from a Certificate Authority or a server functioning as a Certificate Authority for example Windows 2000 running Certificate Services can be uploaded to the machine Note A separate request is required for each Xerox machine Information Checklist Ensure that the machine is configured with the following items e An IP Address or Host Name must be configured on the machine e DNS must be enabled and configured on the machine Note This is used to set the start time for self signed certificates Access the Machine Digital Certificate Management Screen 1 Atyour workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon 182 Xerox WorkCentre 3215 3225 User Guide Machine Digital Certificate Management 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties 5 Inthe Security link on the left hand side select the Network Security link 6 Select the Digital Certificate link The Certificate Management page displays 7 Select Add Select one of the following options e Install Create Device Certificate or CSR The following options are available e Create a Self signed Device Certificate e Install CA signed Device Certificate e Create Cer
147. fication Select Add Enter a recipient Name and E mail Address es Select Setting for Consumables Under Consumable Shortage Warning select a Toner Level percentage Select Enable for Toner Empty if required Select a Drum Level percentage for notifications Select Apply Xerox WorkCentre 3215 3225 User Guide Network Installation TCP IP Network Installation TCP IP This section covers the following topics e TCP IP These instructions show you how to configure the following via CentreWare Internet Services e TCP IP v4 and v6 e Domain Name e DNS e Zero Configuration Networking The machine supports TCP IP versions 4 and 6 IPv6 can be used instead of or in addition to IPv4 IPv4 and IPv6 settings can be configured directly at the machine user interface or remotely via a web browser using CentreWare Internet Services To configure TCP IP settings using CentreWare Internet Services refer to Configure TCP IP Settings using CentreWare Internet Services Configure Static IPv4 Addressing at the Machine Information Checklist Before starting ensure that the following items are available and or the tasks have been performed e Existing operational network utilizing the TCP IP protocol e Ensure that the machine is connected to the network e Static IP Address for the machine e Subnet Mask Address for the machine e Gateway Address for the machine e Host Name for the machine Procedure Enter a Static IP
148. fice Protocol 3 Configure SMTP 1 Atyour workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select Properties 76 Xerox WorkCentre 3215 3225 User Guide E mail Setup If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Network Settings link select the Outgoing Mail Server SMTP link In the Simple Mail Transfer Protocol SMTP area a Enter the IP or host name of the SMTP Server b Enter the Port Number The Port field can have a value from 1 to 65535 The default Port Number is 25 c Select the SMTP Requires Authentication check box if your mail server requires the machine to log in d Enter details in the Login ID and Password fields required for the machine to authenticate at the mail server e Enter a password in the Confirm Password field f Select POP3 Authentication to enable this option and enter the required settings g Inthe Advanced area select Secure E mail Connection with SSL TLS if this option is required h Entera value for server connection timeout in the SMTP Server Connection Timeout field The range is 30 120 seconds and the default is 30 seconds i Enter the required details for the Default From Address j From the Maximum Message Size drop down menu select a value between 1MB 10MB Larger scans will be sent as multiple e mail messages divided at
149. for your job press OK The following Fax Features are available through the Menu button Lighten Darken This provides manual control to adjust the lightness or darkness of the scanned images Resolution A higher resolution produces better quality for photos A lower resolution reduces communication time Original Size This option allows you to specify the size of the image to be scanned Multi Send You can use this feature to send a fax to multiple locations Delay Send Use to set your machine to send a fax at a later time Priority Send Use when a high priority fax need to be sent ahead of reserved operations Forward Send Receive You can set the machine to forward a received or sent fax to another fax or to a networked PC Secure Receive Use to restrict printing of received faxes when the machine is unattended Add Page Use to add additional documents to a delayed fax job which is saved in memory Cancel Job Cancel a delayed fax stored in the machine s memory 146 Xerox WorkCentre 3215 3225 User Guide Fax Procedure Sending a Fax From Your Computer From CentreWare At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter From the CentreWare Internet Services page for your machine select Properties then General then Fax Make the changes needed to each feature Click Apply when you are done From Easy Printer Manager O
150. ftware and documentation CD into your CD ROM drive Select the CD ROM icon that appears on your Macintosh desktop Select the MAC_Installer folder Select the Installer icon The Install window opens Select Continue 9x ur E p ge Select Install Standard Install is the default and is recommended for most users All components necessary for machine operations are installed If you select Customize you can choose individual components to install 7 Enter your password and select Install Software 8 Select how the printer will be connected to your computer Choices are e USB Connected Printer e Network Connected Printer e Configuration of Wireless Network 9 Select Continue 10 Select Add Printer and select Continue and follow the instructions on the installation wizard 11 Select the options you want to add such as Fax 12 Select the Add Easy Printer Manager to Dock option if required 13 After the installation is complete select Close 14 Select the Applications folder gt System Preferences gt Print amp Scan 15 Select the sign on the Printer list and select the printer or enter the IP Address for the printer 16 Select Add Xerox WorkCentre 3215 3225 57 User Guide Macintosh Drivers Uninstalling a Macintosh Driver If the printer driver does not work properly uninstall the driver and reinstall it Follow the steps below to uninstall the driver for Macintosh Make sure that the machine is connected to
151. g using Macintosh e Printing using Linux e Printing using Unix Xerox WorkCentre 3215 3225 97 User Guide Printing using Windows Printing using Windows The following provides an overview of the print procedure and features available when printing using Windows Notes e Some options may be unavailable depending on your printer model and configuration e Images are representative only Print Procedure Documents can be printed from your computer using the printer drivers supplied The printer driver must be loaded on each PC which uses the machine for printing Note When you select an option in Printing Properties or Preferences you may see a warning mark o or Aa A mark means you can select that certain option but it is not recommended anda o mark means you cannot select that option due to the machine setting or environment 1 Select Print in your application 2 Fromthe Printer Name drop down menu select your machine 3 Select Properties or Preferences to make your print selections on the individual tabs For more information refer to the following e Favorites Tab e Basic Tab e Paper Tab e Graphics Tab e Advanced Tab e Earth Smart Tab e Xerox Tab Select OK to confirm your selections Select OK to print your document Favorites Tab The Favorites tab lists lists default favorites and user generated favorites The Favorites option which is visible on each tab except for the Xerox tab allows you
152. ginal Image after OCR 8 Select the required option in the Actions after Saving area e Notify me when complete e Open with Default Application e E mail e None Xerox WorkCentre 3215 3225 71 User Guide Scan to PC Setup 9 Select Save Scan to Local PC This is a basic scanning method for USB connected machines 1 2 go SENI Ov AE 10 11 72 Make sure that the machine is connected to your computer with a USB cable and powered on Install the Xerox Easy Printer Manager application Note To use the Scan to Local PC feature it is important to select the Recommended installation when you install the Xerox Easy Printer Manager program Open the Xerox Easy Printer Manager application Select Start gt Programs or All Programs gt Xerox Printers gt Xerox Easy Printer Manager and select Easy Printer Manager Select the Switch to Advanced Mode button at the top of the window Select your machine in the Printer List if required Select the Scan to PC Settings button The Scan to PC Settings screen appears Select Enable Scan from Device Panel Select your required settings for Scan Settings e Output Color e Resolution e Original Size Select your required settings for File Settings e Save To e File Format e OCR Language e Delete Original Image after OCR Select the required option in the Actions after Saving area e Notify me when complete e Open with Default Application e E mail e None Selec
153. gt Print Information Xerox CentreWare Internet Services documentation Order supplies for your printer In Xerox CentreWare Internet Services click Help www xerox com office WC321 supplies www xerox com office WC3225supplies Tools and information including interactive tutorials printing templates helpful tips and customized features to meet your individual needs www xerox com office businessresourcecenter Local sales and support center Printer registration www xerox com office worldcontacts www xerox com office register Xerox Direct online store www direct xerox com Management Information Base MIB A MIB is a database of objects that can be accessed by a network management system Xerox public MIBs are located at http origin download support xerox com pub drivers MIBs Customers can download the MIBs and use their SNMP tool to obtain the required information Note All information presented on the local UI display is also presented in the MIB and CentreWare Internet Services This includes e mail addresses phone numbers and passwords as they are being entered If this presents a security concern Xerox recommends enabling the SNMPv3 and the IP Filtering security feature in order to control remote access to the device 22 Xerox WorkCentre 3215 3225 User Guide Further Assistance Further Assistance For any additional help visit our customer Web site at w
154. hanges to printer settings ensure a login ID and password is entered in the System Administrator area Administrator Accounts 1 10 11 12 13 14 15 16 17 18 180 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Security link on the left hand side select the System Security link Select System Administrator If required enter Administrator details for e Name e Phone Number e Location e E mail Address The WebUI Access Control check box controls access to the Internet Services screen To change the Administrator Password select the Change Password check box and enter the required Login ID and password The defaults are admin and 1111 respectively Select the Advanced button for Advanced Access Control Select Protect Login IPv4 Address if required and enter the required login IP address that you want to protect in the IPv4 Address box Select the required option for Login Failure Policy The options are Off 3 times and 5 times Select the required number of minutes from the Auto Logout menu Select Security Settings Reset to enable this option if required Select Save To control access to the machine control panel select the Enable check box to enable LUI Access Control Select App
155. he Apply button to accept the changes Select OK when the acknowledgement message displays Xerox WorkCentre 3215 3225 User Guide Authentication Authentication Overview Administrators can configure the machine so that users must be authenticated via the network before they can access Scan to e mail features The following authentication options can be configured on the machine No Authentication When No Authentication is enabled users can access features without restriction No Authentication is the default configuration for the machine Authentication Authentication can be configured to verify that a user accessing the machine is a valid user The user s authentication details are verified either remotely by an external network server or locally by an internal database stored in the machine The Administrator can select one of these environments to provide authentication e No Authentication e Local Authentication e External Authentication e Kerberos Unix Linux e Kerberos Windows ADS e SMB Windows ADS e LDAP Users are required to enter at least a user name and password to access the machine based on the authentication environment Configure Local Authentication The System Administrator can set up a list of user accounts that are defined locally on the machine Procedure 1 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Selec
156. he EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria e Standard monochrome format products with a maximum speed less than 66 A4 images per minute e Standard color format products with a maximum speed less than 51 A4 images per minute Environmental Benefits of Duplex Printing Most Xerox products have duplex printing also known as 2 sided printing capability This enables you to print on both sides of the paper automatically and therefore helps to reduce the use of valuable resources by reducing your paper consumption The Lot 4 Imaging Equipment agreement requires that on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the duplex function has been auto enabled during the setup and driver installation Some Xerox models below these speed bands may also be enabled with 2 sided printing settings defaulted on at the time of install Continuing to use the duplex function will reduce the environmental impact of your work However should you require simplex 1 sided printing you may change the print settings in the printer driver Paper Types This product can be used to print on both recycled and virgin paper approved to an environmental stewardship scheme which complies with EN1 2281 or a similar quality standard Lighter weight paper 60 g m which contains less raw material and thus save resources per print may be used in
157. he Image Manager application refer to the on screen help Xerox WorkCentre 3215 3225 139 User Guide Scan Using TWAIN Scan Using TWAIN If you want to scan documents using other software you will need to use TWAIN compliant software such as Adobe Photoshop Follow the steps below to scan with TWAIN compliant software 1 Make sure that the machine is connected to your computer and powered on 2 Install the TWAIN driver Follow the install instructions provided with your driver 3 Loadoriginals face up into the automatic document feeder or place a single original face down on the platen glass Open an application such as Adobe Photoshop Open the TWAIN window and set the scan options 6 Scanand save your scanned image 140 Xerox WorkCentre 3215 3225 User Guide Scan Using WIA Driver Scan Using WIA Driver Your machine also supports the Windows Image Acquisition WIA driver for scanning images WIA is one of the standard components provided by Microsoft Windows and works with digital cameras and scanners Note For this machine the WIA driver works only on Windows Vista 7 0 8 0 with a USB port 1 Make sure that the machine is connected to your computer and powered on Install the WIA driver Follow the install instructions provided with your Xerox machine s driver 3 Loadoriginals face up into the automatic document feeder or place a single original face down on the platen glass 4 Scanthe originals us
158. he fax to the destination entered Other Fax Send Options These features can be changed in CentreWare Internet Services 154 Feature Description Redial Term From the Redial Term drop down menu select the minutes for the term of each redial Redial Times From the Redial Times drop down menu select the amount of times you want the machine to re dial Xerox WorkCentre 3215 3225 User Guide Fax Send Options Feature Description Prefix Dial If your telephone system requires you to enter a prefix in front of fax numbers check the Prefix Dial box and enter prefix dial details in the Prefix Dial field ECM Mode Check the ECM Mode checkbox to enable Error Correction Mode Fax Confirmation Prints a confirmation page after each fax sent received From the Fax Confirmation drop down menu select one of the send report options Off stin prints a report when a fax has been sent eOn Error prints a report when an error occurs Xerox WorkCentre 3215 3225 155 User Guide Fax Receive Options Fax Receive Options This section covers the following e Fax Receive Modes e Changing the Receive Mode e Secure Receive Option e Other Fax Receive Settings Fax Receive Modes You have several choices for how you want to receive faxes with this machine e Fax Where the machine answers an incoming fax call and immediately goes into fax reception mode according to the features you have set up on the
159. he following software is available Operating nten System Contents Printer Windows e Printer Driver Use the printer driver to take full advantage of your Software printer s features PCL6 Postscript and XPS drivers are provided e MEP PC Fax Use to fax directly from your PC e Scanner Driver TWAIN and Windows Image Acquisition WIA drivers are available for scanning documents on your machine e Xerox Easy Document Creator Used to adjust scan settings and start the scanning process directly from your computer The preview window allows you to view the scan and make adjustments as necessary and preferred settings can be preserved as favorites and added to a pre defined list e Xerox Easy Print Manager EPM Conveniently combines access to device settings printing scanning environments settings actions Scan to PC Fax to PC and launching applications such as Xerox Scan Assistant and CentreWare Internet Services in one location Note Login is required to change Printer Settings e Wireless Setting Program When installing the printer you can use the Wireless Setting program that was automatically installed with the printer driver to configure the wireless settings e SetIP program A utility program allowing you to select a network interface and manually configure the addresses for use with the TCP IP protocol Printer Linux e Printer Driver Use this driver to take full advantage of your printer s Software features
160. he paper loaded in the tray from which you want to print This will let you get the best quality printout If you load a different type of print material select the corresponding paper type 108 Xerox WorkCentre 3215 3225 User Guide Printing Using Macintosh Layout The Layout option provides options to adjust how the document appears on the printed page You can print multiple pages on one sheet of paper Two Sided Allows you to print a double side document Reverse page orientation Allows you to reverse the page orientation rotate 180 degrees For example to print the top of a document on the left edge of the paper select landscape orientation and select Reverse Page Orientation Paper Handling This option allows you to to set these basic paper handling specifications Collate Pages Pages to Print Page Order Scale to fit paper size Cover Page This option allows you to print a cover page before or after the document Supply Levels This option shows the current toner level Graphics This option allows you to select the printing resolution The higher the setting the sharper the clarity of printed characters and graphics The higher setting also may increase the time it takes to print a document Printing Multiple Pages on One Sheet You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages 1 Open an application and select Print from
161. hine User Interface or Configure Dynamic IPv4 Addressing using the Machine User Interface To enable HTTP at the machine Note HTTP is enabled by default Press the Machine Status button Use the up down arrows to select Network Use the up down arrows to select Protocol Mgr Use the up down arrows to select HTTP Select On Press OK The Saved screen will appear and then the Reboot Required screen will appear No Pow NS Administrator User Name and Password Many of the features available within CentreWare Internet Services will require an Administrator user name and password The default user name is admin and the default password is 1111 CentreWare Internet Services Administrator Access To access CentreWare Internet Services Properties and change settings you will need to log in as Administrator 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter The Home page appears There are two ways to access CentreWare Internet Services with the administrator login e Select Login at the top of the screen or e Select the Properties icon You are then prompted for the ID and Password 3 Enterthe admin for the ID and 1111 for the Password Xerox amp WorkCentre 3215 3225 31 User Guide CentreWare Internet Services Change the Administrator Password It is recommended that you change the default administrator password to a more secure password so this Xer
162. http support google com cloudprint for more information about Google Cloud Print Sey CUL PU SS 70 Notes e Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet e Depending on your security configuration your firewall might not support Google Cloud Print e Setup a Google e mail account e Configure the printer to use IPv4 e Configure Proxy Server settings as needed Open a Web browser type the IP address of the printer then press Enter or Return Select Login and enter the ID admin and Password 1111 Select Properties Network Settings Google Cloud Print To change the printer name enter a new name in the Printer Name field If you need to enable a proxy server select Proxy Setting and enter your proxy information Select Test Connection to ensure your connection with the printer is successful Select Register to register the device to Google Cloud Print Note If the Claim Url link does not display when you select Register refresh the CentreWare Internet Services page and select Register Select the Claim Url that displays This takes you to the Google Cloud Print web site to finish the registration Select Finish printer registration Now your printer is registered with Google Cloud Print Select Manage your printer Google Cloud Print ready devices display in the list Xerox WorkCentre 3215 3225 User Guide Scan to PC Setup Scan to
163. ices 19 Accessing the Pinter 21 More Information ie ege e A Au A Ae Eege ene See Are det GRE CREE ER ERE bo 22 Rue re 23 Xerox Support Center 23 Documentation x25 va 2 yaka RR dat E ER me mee EM MERE dE 23 VENIEN c su swulkal k Wa H Meesch 26 Installation Wizard HRH r EEEn EEEE EREE HHHH 27 Administrator Access 28 Wireless Connectivity WorkCentre 3215NI and 3228DNI eee e ee ee K 28 Configure Ethernet Setting 30 Configuration EE 30 CentreWare Internet Services 31 KT EI E 31 Administrator User Name and Password kk k kk kk kK cece es 31 CentreWare Internet Services Administrator Access 31 Change the Administrator Possword 00 cece cece cece tent m 32 Configuring Wireless Connectivity Using CentreWare Internet Services WorkCentre 3215NI Xerox WorkCentre 3215 3225 iii User Guide Contents iv and3 225DNI EE EE 32 Configuring Wi Fi DirectTM at the machine 33 Configuring Wi Fi DirectTM using CentreWare Internet Services 34 Setting the Ethernet Speed Using CentreWare Internet Services 34 Adjusting the AICILUOG uere oro a nO ON N 2AD WBA DEDE AW D PEER PEP 35 Setting the Toner Low AGE uisu ege OR En on On so k kk kk EA 36 Network Installation RR EE un ea edad aiding ad KK KK a allora kk k k kk k d Rane 37 Configure Static IPv4 Addressing at the Machine 37 Configure Dynamic IPv4 Addressing at the Machine 38 Configure TCP IP Settings Using CentreWa
164. ide Fax from PC Fax from PC You can send a fax from your PC without going to the machine with your hard copy original With this convenient feature you send your file to the fax machine as you do a print job and then the machine sends out your file as it does a fax job To send a fax from your PC you will need to install the PC Fax software and customize the software settings Refer to Installation and Setup for these setup instructions To send a fax from the PC 1 2 3 4 5 Open the document you want to send Select Print from the File menu The Print window is displayed It may look slightly different depending on your application Select Xerox MFP PC Fax from your printer list in the Name drop down list box Select Printer Properties Select OK The Fax Properties screen displays Two choices are offered Specify fax options before sending Use to set image quality parameters add a cover page and message before sending the fax Select this option select the Address Book you wish to use from your PC click OK and Print window reappears Click OK The Fax Options page appears Check that the correct printer is identified at top If not select Change at right and select the printer you want Select a Recipient from the pull down menu or type in a recipient address or click the Address Book button to search for an address You can specify up to 15 recipients Choose the Quality option Standard or Fin
165. il Group 2 When the list displays on screen click Add 3 Enterthe information in the form to add a new person to the Address Book or click on a listing in the display to add an existing address to a Group Assign the new address a Speed Dial number if you wish Click Apply The address will appear in the desired list To Edit or Delete an Address 1 Selectthe type of address you want to change or delete in the left column Individual Fax Group or E mail Group 2 When the list displays on screen click on the address you wish to change or delete 3 Select Edit or Delete whichever action you want to take with the address 4 When finished making the change click Apply The address listing will be changed Xerox amp WorkCentre 3215 3225 177 User Guide Using Address Book in CWIS 178 Xerox WorkCentre 3215 3225 User Guide Security This chapter describes how to configure the Security features for the machine The following topics are mentioned in this chapter Security at Xerox Security Settings Machine Digital Certificate Management SNMP SNMPv3 IP Sec IP Filtering 802 1X Authentication Authentication Xerox WorkCentre 3215 3225 179 User Guide Security at Xerox Security at Xerox For the latest information on securely installing setting up and operating your machine see the Xerox Security Information Web site located at www xerox com security Security Settings To prevent unauthorized c
166. in the Warning Confirmation window Enter Exit to log out of root account Open Unix Window tty Method 1 2 3 oy um m 46 Enter su to access Super User mode Enter rlpconf to create a printer Enter the following information a Printer Name queuename b Remote Printer r c Hostname hostname d If the information has been entered correctly enter y Select Enter to accept the default for a non SCO remote printer Select Enter to accept the default for non default printer Select Enter to start the process for adding a queue Enter q to quit the rlconf program Xerox WorkCentre 3215 3225 User Guide Network Installation Linux CUPS Network Installation Linux CUPS Static Addressing Information Checklist Before starting ensure that the following item is available and or the task has been performed e Linux operating system that supports printtool Procedure Follow the steps in Configure Static IPv4 Addressing at the Machine then return to this page Create the Print Queue 1 Ensure that the Common Unix Printing System CUPS is installed and started on your client The latest version of CUPS is available at cups org 2 Open the web browser from your workstation 3 For example enter http 127 0 0 1 631 printers in the Address Bar 4 Press Enter 5 Select Add Printer 6 The Authorization dialog box displays 7 Enter the root and the root password 8 Inthe Add New Printer screen ente
167. ine in the Address Bar Press Enter Select Properties If prompted enter the admin for the ID and 1111 for the Password and select Login Select Properties In the Network Settings link select the Wi Fi link Then select the Wi Fi Direct link below that Select On for Wi Fi Direct Enter the following e Device Name e IP Address e Activate or Deactivate the Group Owner e Network Key Select Apply and then OK Setting the Ethernet Speed Using CentreWare Internet Services 1 8 9 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Network Settings link select the General link Select one of the following speeds from the Ethernet Speed drop down menu e Automatic e 10 Mbps Half Duplex e 10 Mbps Full Duplex e 100 Mbps Half Duplex e 100 Mbps Full Duplex Select on Apply to save the changes The change to Ethernet Speed rate will take effect after System Reboot screen appears Select OK When the Acknowledgement screen displays select OK 10 Reboot the machine 34 Xerox WorkCentre 3215 3225 User Guide CentreWare Internet Services Adjusting the Altitude Print quality is affected by atmospheric pressure which is determined by the height of the machine above sea level The f
168. ing the e mail address press the com key repeatedly until the address text required is displayed and press OK Printing the Local Address Book 176 Press the Machine Status button on the control panel Select Information Pages and press OK Press the up down arrows to select Address Book and press OK at the print prompt Your local Address Book listings will print from your machine Xerox WorkCentre 3215 3225 User Guide Using Address Book in CWIS Using Address Book in CWIS You can use the address book from your PC through CWIS Access numbers and initiate fax and e mail jobs from your PC using addresses stored in your Xerox 3215 3225 Address Book From Address Book in CWIS you can e Search for addresses e Add delete or edit addresses for Individuals Fax Groups or E mail Groups e Establish Speed Dial and Group Dial numbers for addresses Search for An Address To search for an address in CWIS 1 Access CWIS via Easy Printer Manager or by entering your machine s IP address in your browser window and pressing Enter From the CWIS home page click Address Book 3 Selectthe type of address you are seeking Individual Fax Group or E mail Group 4 Select the address from the list on screen You can scroll through the Address Book or search by user name in the search window at the top of the list To Add an Address 1 Select the type of address you want to add in the left column Individual Fax Group or E ma
169. ing the following instructions Windows Vista a Fromthe Start menu select Control Panel Scanners and Cameras b Double click Scan a document or picture The Windows Fax and Scan application appears You can select View scanners and cameras to view the scanners c If there is no Scan a document or picture instruction visible open the MS Paint program and from the File menu click From Scanner or Camera d Select New Scan The scan driver displays Choose your scanning preferences e Select Scan Windows 7 a Fromthe Start menu select Control Panel Devices and Printers b Click the right mouse button on the device driver icon in Printers and Faxes gt Start Scan New Scan application appears c Choose your scanning preferences Select Scan Xerox WorkCentre 3215 3225 141 User Guide Scan Using WIA Driver 142 Xerox WorkCentre 3215 3225 User Guide Fax This chapter includes Overview Fax Send Procedure Fax Send Options Fax Receive Options Fax Forward Sent Received Feature Fax from PC Xerox WorkCentre 3215 3225 User Guide 143 Overview Overview Your Xerox multifunction machine offers a wide selection of Fax capabilities and features This section provides instruction on how to use them effectively Before you begin any of the processes in this section check that the Fax functionality was set up at installation and the communications pathways enabled See Installation and Setup for
170. install the printer Note For custom install instructions refer to Custom Installation After the installation is finished select Print a test page and select Finish If your printer is connected to the network a Test Print page will be printed If the Test Print operation is successful refer to the Print chapter of this guide If the print operation failed refer to the Troubleshooting chapter of this guide Xerox WorkCentre 3215 3225 53 User Guide Windows Drivers Custom Installation With the custom installation you can choose individual components to install 1 2 Oe dU 9 Make sure that the printer is connected to your computer and powered on Insert the supplied CD ROM into your CD ROM drive The CD ROM should automatically run and an installation window appears If the installation window does not appear select Start and then Run Type X Setup exe replacing X with the letter which represents your drive and select OK If you use Windows Vista select Start gt All Programs gt Accessories gt Run and type X Setup exe Note If the AutoPlay window appears in Windows Vista select Run Setup exe in Install or run program field and select Continue in the User Account Control window Select Install Software Select your connection type and select Next The Select Software to Install window displays Select Custom from the Setup type dropdown box Select the components to be installed and select Next
171. intenance features These options are shown in the chart and are accessed through these steps 1 Press the Machine Status button on the control panel 2 Scroll through the options and select System Setup Press OK 3 Scroll to Maintenance and press OK Scroll through the options and select the maintenance features you wish to use Menu Item Options Supplies Life Series of options that enable printing the status of specific parts used by Service or at direction of Service Image Manager Use this to control the density of all the images that are printed You can select Color images Black and White or Greyscale and then set the density for each print from 10 to 10 Toner Low On or Off When On is selected the printer will notify users that the toner is low via several methods the status light on the control panel a message at a user s PC and or an e mail sent to the System Administrator Image Unit Low On or Off When On the printer will notify users that the drum cartridge needs replacing via control panel light and message The printer will eventually stop printing if the cartridge isn t replaced Serial Number When this is selected the Serial Number will be visible in the machine s user interface Xerox WorkCentre 3215 3225 205 User Guide General Care General Care Redistributing Toner When the toner cartridge is near the end of its life e White streaks on prints or ligh
172. is attached Connect the network cable if required To allow faxing connect the telephone line to the LINE Connector 5 Press the Power button on the control panel Power Save This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time the Power Save mode becomes active and power consumption is automatically lowered To enter Power Save mode 1 Press the Power Save button 2 Use the Up Down arrow buttons to select Power Save and then OK 8 Xerox WorkCentre 3215 3225 User Guide Powering On the Machine Powering Off the Machine There are two ways to power the machine off Press the Power button Press the Power Save button and use the Up Down arrows to select Power Down and then OK Using the Keypad As you perform various tasks you may need to enter names and numbers For example when you set up your machine you enter your name or your company s name and the fax number When you store fax numbers or e mail addresses in memory you may also enter the corresponding names 1 When you are prompted to enter a letter locate the button labeled with the character you want Press the button until the correct letter appears on the display e For example to enter the letter O press 6 labeled with MNO e Each time you press 6 the display shows a different letter M N O m n o an
173. is enabled the Jobs Address Book Properties and Support tabs are locked until you enter the administrator user name and password To log in to Xerox CentreWare Internet Services as the administrator 1 Atyour computer open a Web browser and in the address field type the IP address of the printer then press Enter or Return Click Login at the top of the window Type the administrator user name Type the password then type the password again to verify Click Status Print Address Book Properties or Support EB prc Ne Logging In at the Control Panel 1 Atthe printer control panel press the Machine Status button 2 Usethe Up Down arrow buttons to navigate to the Machine Status option you want and press OK 3 Enter your administrator password using the keypad 4 Press OK Xerox amp WorkCentre 3215 3225 21 User Guide More Information More Information You can obtain more information about your printer from these sources Resource Location Other printer documentation www xerox com office WC321 5docs www xerox com office WC3225docs Technical support information for your printer including online technical support and driver downloads www xerox com office WC3215support www xerox com office WC3225support Demo page The demo page is printed to check the quality of the print Information pages Print from the control panel or from Xerox CentreWare Internet Services select Status
174. is printer check box Enter details in the Share Name field Select OK or Next Client Computer Setup D D a 62 Install your printer driver Refer to Printer Drivers From the Windows Start menu select All programs gt Accessories gt Windows Explorer Enter the IP address of the host computer and press Enter If the host computer requires a User name and Password enter details in the User ID and password field of the host computer account Select the printer you want to share and select Connect If a setup complete message appears select OK Open the file you want to print and start printing Xerox WorkCentre 3215 3225 User Guide Sharing Your Machine Locally Macintosh The following steps are for Macintosh OS X 10 8 5 Refer to Macintosh Help for other OS versions Host Computer Setup 1 Install your printer driver Refer to Installing Macintosh driver 2 Open the Applications folder select System Preferences 3 Select Print amp Fax or Print amp Scan 4 Selectthe printer to share in the Printers list 5 Select Share this printer Client Computer Setup 1 Install your printer driver Refer to Installing Macintosh driver 2 Openthe Applications folder select System Preferences 3 Select Print amp Fax or Print amp Scan 4 Select Add or the symbol A display window showing the name of your shared printer displays 5 Select your machine and select Add Xerox WorkCentre 3215 3225 63
175. ission or agency established by the Government of Canada or of a province or of a government of a state other than Canada e Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada 10 Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof 268 Xerox WorkCentre 3215 3225 User Guide 11 Copy Regulations Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided for your convenience and assistance but it is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and cheques Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal counsel Xerox WorkCentre 3215 3225 269 User Guide Fax
176. istrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the System Security link Select the Restart Device link in the directory tree To reboot the machine select the required Restart Now button The Do you really want to restart the device screen appears Click Yes The machine will reboot CentreWare Internet Services may be unavailable for several minutes while the machine reboots Xerox WorkCentre 3215 3225 181 User Guide Machine Digital Certificate Management Machine Digital Certificate Management The following topics are covered in this section e Overview e Information Checklist e Access the Machine Digital Certificate Management Screen e Create a Self Signed Certificate e Install a CA Signed Device Certificate e Enable Secure Connection Overview The machine can be configured for secure access with the SSL Secure Socket Layer protocol via Digital Certificates SSL enables secure access to the machine To enable SSL on a machine it needs to have its own digital certificate When clients make a request to the machine it exports the certificate to provide an encrypted channel There are two options available to obtain a server certificate for the machine e Have the machine create a Self Signed Certificate e Create a request to have a Certificate Authority sign a certificate that can be uploaded to the machine A self signed certi
177. ith your printer The procedure to install drivers may differ depending on the operating system you are using All applications should be closed on your PC before beginning installation You can install the printer software for a local networked or wireless printer using the recommended or custom method Local Printer A local printer is a printer directly attached to your computer using a printer cable such as a USB cable If your printer is attached to a network refer to Networked Printer Note If the New Hardware Wizard window appears during the installation procedure select Close or Cancel 1 Make sure that the printer is connected to your computer and powered on 2 Insertthe supplied CD ROM into your CD ROM drive The CD ROM should automatically run and an installation window appears If the installation window does not appear select the Start button and then Run Type X Setup exe replacing X with the letter which represents your drive and select OK If you use Windows Vista select Start gt All programs gt Accessories gt Run and type X Setup exe If the AutoPlay window appears in Windows Vista select Run Setup exe in the Install or run program field and select Continue in the User Account Control window Select Install Software A Printer Connection Type window displays Select USB connection The Select Software to Install window displays Leave the default selections and select Next The Installing Software win
178. ithout needing a Customer Service Representative to be present The Software Upgrade Process The software can be upgraded over a network connection using CentreWare Internet Services Any jobs in the printer queue must be allowed to complete or be deleted before initiating a software upgrade This procedure will prevent further jobs from being received until the upgrade has completed All configured network settings and installed options will be retained by the machine after the software upgrade process Process Checklist Before starting please ensure that the following items are available and or the tasks have been performed Obtain the new software upgrade file for your machine from the www xerox com web site or from your Xerox Customer Support Representative The upgrade file will have an extension of hd Download the upgrade file to a local or network drive You will be able to delete the file after the upgrade procedure It is important to obtain the correct upgrade file for your particular model of machine For instructions to determine which model of machine you have refer to Installation and Setup TCP IP and HTTP protocols must be enabled on the machine so that the machine web browser can be accessed Procedure 2 t9 9g N 9 t gt 0 Note The upgrade process should take less than 10 minutes unless there are network issues At your workstation open the web browser and enter the IP Address of the machine in the
179. ity problems resulting from worn parts and to maintain your machine in top working condition replace the toner and drum cartridges as directed e A flashing red warning light and an error message appear on the control panel when a toner cartridge or drum cartridge is near its replacement time The Machine Status light flashes red when your toner cartridge or drum cartridge is low and will need replacement soon Check that you have replacements on hand and order them when the warning appears if you do not It is important to order these items when the messages first appear to avoid interruptions to your printing e A solid red warning light and an error message appear on the control panel when the toner or drum cartridge must be replaced The Machine Status light becomes solid red to indicate a replacement is needed for the toner cartridge or the drum cartridge To replace the toner or drum cartridge follow the instructions provided below or with the consumable AN WARNING When replacing consumables DO NOT remove the covers or guards that are fastened with screws You cannot maintain or service any of the parts that are behind these covers and guards Do NOT attempt any maintenance procedure that is NOT specifically described in the documentation supplied with your machine 204 Xerox WorkCentre 3215 3225 User Guide Consumables Maintenance Options When you install your Xerox WC3215 or WC3225 you can set up a few parameters for ma
180. l Type e Resolution e Output Color e File Format e Llighten Darken e E mail Confirmation 18 Xerox WorkCentre 3215 3225 User Guide Feature Defaults Fax Defaults Your machine provides you with various user selectable options for setting up the fax system You can change the default settings for your preferences and needs Receiving and Sending settings can be customized A password may be required to access and change the Fax Setup settings Fax defaults you can set include e Lighten Darken e Resolution e Original Size e Multi Send e Delay Send e Priority Send e Send Forward e Receive Forward e Secure Receive e Add Page e Cancel Job Configuration Report The Configuration Report lists printer information such as default settings installed options network settings including IP address and font settings Use the information on the configuration page to help you configure network settings for your printer and to view page counts and system settings Printing a Configuration Report At the printer control panel press the Machine Status button Press the Up Down arrows to display Information Pages then press OK Press the Up Down arrows to display Configuration Page then press OK Press OK Note IPv4 and IPv6 address information is located in the Network Setup section of the Configuration Report under TCP IP Yn 22 Xerox CentreWare Internet Services Xerox CentreWare Internet Services i
181. lect Paper Size and press OK Press the up down arrows to select the paper tray you want and press OK Press the up down arrows to select the paper size you want Press OK to save the selection 9o INLCOY Moe MEO NE c Press Back until you return to Ready mode If you want to use special sized paper select a custom paper size in the printer driver Setting the Paper Type Press Machine Status on the control panel Press the up down arrows to select System Setup and press OK Press the up down arrows to select Paper Setup and press OK Press the up down arrows to select Paper Type and press OK Press the up down arrows to select the paper tray you want and press OK Press the up down arrows to select the paper type you want Press OK to save the selection go T OY Ur Deo Ue NS Press Back until you return to Ready mode Setting the Paper Source Press Machine Status on the control panel Press the up down arrows to select System Setup and press OK Press the up down arrows to select Paper Setup and press OK Press the up down arrows to select Paper Source and press OK Press the up down arrows to select Copy Tray or Print Tray and press OK Press the up down arrows to select the paper tray you want IU o Ee 88 Xerox WorkCentre 3215 3225 User Guide Setting Paper Size and Type 7 Press OK to save the selection 8 Press Back until you return to Ready mode Xerox WorkCentre 3215 3225 89 User Guide Media
182. lity printout If printing Envelopes ensure Envelope is selected Advanced The advanced paper options allow you to select a different paper source for the first page of your document e First Page To have the first page printed on a different paper type from the rest of the document select the paper tray containing the paper required e Source Use this option to select the paper tray required Use Manual Feeder when printing on special materials like envelopes and transparencies If the paper source is set to Auto Select The printer automatically selects the paper source based on the requested size Xerox amp WorkCentre 3215 3225 101 User Guide Printing using Windows Graphics Tab Use the following options to adjust the print quality for your specific printing needs Quality This option allows you to select Standard or High Resolution graphics Font Text e Al Text Black Select this check box to have all text in your document print in solid black regardless of the color it appears on the screen e Advanced Use this option to set font options True Type fonts can be downloaded as Outline or Bitmap Images or printed as Graphics Select the Use Printer Fonts option if the fonts do not require downloading and the printer fonts should be used Graphic Controller e Advanced Use this option to adjust the brightness and contrast levels Toner Saver e Select On to save toner Advanced Tab You can select Advanced out
183. ll to select the job required and press OK 3 Select Delete and OK 4 Select Yes to delete the job or No to return to previous screen 168 Xerox WorkCentre 3215 3225 User Guide E mail Options E mail Options Your machine provides the following options to customize your E mail jobs Use the Menu button to access the options For information about changing the default E mail settings refer to Installation and Setup Note Some options may be unavailable depending on your machine configuration Feature Description Options Original Size Allows you to specify the size of the image to be scanned AG A5 B5 Letter Legal Original Type Used to improve the image quality by selecting the document type for the originals Text Use for originals containing mostly text Text and Photo Use for originals with mixed text and photographs Photo Use when the originals are photographs and white grayscale or color output Resolution Affects the appearance of 600 dpi higher quality for text and line art and the scanned image A recommended for photos and graphics higher resolution produces 300 dpi Recommended for high quality text a better quality image A documents that are to pass through OCR applications lower resolution reduces Also recommended for high quality line art or medium communication time when quality photos and graphics sending the file over the 200 dpi Recommended for
184. ly LPR GUI program To print any document file 1 Type lpr file name from the Linux shell command line and press Enter The LPR GUI window appears 2 When you type only lpr and press Enter the Select file s to print window appears first Select any files you want to print and select Open 3 Inthe LPR GUI window select your machine from the list and change the print job properties Select OK to start printing Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration you can change the various properties for your machine as a printer 1 Open the Unified Driver Configurator If necessary switch to Printers configuration 2 Select your machine on the available printers list and select Properties Xerox WorkCentre 3215 3225 111 User Guide Printing Using Linux 112 The Printer Properties window opens The following five tabs display at the top of the window General This option allows you to change the printer location and name The name entered in this tab displays on the printer list in Printers configuration Connection This option allows you to view or select another port If you change the machine port from USB to parallel or vice versa while in use you must re configure the machine port in this tab Driver This option allows you to view or select another machine driver Selecting Options you to set the default device options Jobs This option shows
185. ly to save the changes Select OK when the acknowledgement message displays Xerox WorkCentre 3215 3225 User Guide Security Settings Feature Management The Feature Management screen allows you to control the Services Physical Ports PC Scan Security and Network Protocols that are available on the machine 1 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the System Security link Select the Feature Management link in the directory tree To enable or disable a feature select the required Enable check box or Disable link e For the LPR LPD Protocol enter the required port number The default is 515 e For Raw TCP IP Printing Protocol enter the required port number The default is 9100 Click Apply to save the changes Select OK Restart Device The Restart Device screen allows you to reboot the machine remotely from your desktop Dw 9o MM 9 An Note When the machine is restarted the Network Controller will take some time to restart The network connectivity will be unavailable during this time At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Admin
186. mail Setup Xerox WorkCentre 3215 3225 User Guide 25 Overview Overview This chapter identifies the key settings that you can customize to meet your requirements Changing these settings is easy and will save you time when using the machine Note Some options may be unavailable depending on your machine configuration 26 Xerox WorkCentre 3215 3225 User Guide Installation Wizard Installation Wizard TT On initial power on the Installation Wizard runs the Language menu displays Press the up down arrows to select the required language and press OK The Format Date menu displays Press the up down arrows to select one of the following and press OK e MM DD YYYY e DD MM YYYY e YYYYIMM DD The Set Date menu displays a Press the buttons on the keypad to enter the date or press the up down arrows to increase or decrease the value shown on the screen b Press the up down arrows to move from one section of the date to another c When you have entered the date press OK The Format Time menu displays Press the up down arrows to select one of the following and press OK e 12 Hour e 24 Hour The Set Time menu displays Press the buttons on the control panel to enter the time and press OK The Metric Defaults menu displays Press the up down arrows to select one of the following and press OK e Inches e mm The Default Paper Size menu displays Press the up down arrows to select one of the following
187. mputer may need to restart Windows 7 1 Select Start select Control Panel 2 Select Hardware and Sound gt Programs 3 Select Programs and Features 4 Select Turn Windows Features on and off from the menu on the left 5 A Windows Features dialog displays Select the sign for Print and Document Services 64 Xerox WorkCentre 3215 3225 User Guide Windows Printing 6 Check the box for LPR Port Monitor to enable the service 7 Select the OK button Your computer may need to restart Windows 2008 1 Select Start gt Administrative Tools 2 Select Print Management 3 Select the sign for Print Servers Select the print server to which you want to add the printer and select Add Printer 4 Select the check box for LPR Port Monitor to enable the service 5 Select the OK button Your computer may need to restart Install Printer Driver SNOW E 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 From the Windows Start menu navigate to your Devices and Printers or Printers settings Select Add a Printer Select the Local Printer option Depending on your operating system if already selected select Automatically detect and install my Plug and Play printer to deselect it Select the local printer and select Next Select Create a new port Select the LPR option from the Type of Port pull down menu Select the Next button Enter the IP Address of the printer Enter a name for th
188. n TCP IP IPv6 http xxXxX XXXX XXXX XXXX XXXX XXXx Xxxx xxxx 8080 2 Verify that the home page of CentreWare Internet Services is displayed The CentreWare Internet Services installation process is now completed Note When your access to CentreWare Internet Services is encrypted enter https followed by the Internet address instead of http Xerox WorkCentre 3215 3225 41 User Guide Network Installation Unix Network Installation Unix HP UX Client Version 10 x HP UX workstations require specific installation steps to communicate with the machine The machine is a BSD style Unix printer whereas HP UX is a System V style Unix IMPORTANT All Unix commands are case sensitive so enter the commands exactly as they are written Information Checklist Before starting ensure that the following items are available and or the tasks have been performed e Existing operational network utilizing the TCP IP protocol e Ensure that the machine is connected to the network e Static IP Address for the machine e Subnet Mask Address for the machine e Gateway Address for the machine e Host Name for the machine Procedure 1 Follow the steps in Configure Static IPv4 Addressing at the Machine then return to this page Configure the Client 2 Addthe machine Host Name to the etc hosts file on the HP UX workstation 3 Ensure that you can ping the machine from the HP UX workstation 4 Useeither the GUI method or the
189. nable 802 1X Using CentreWare Internet Services Authentication via TLS requires a Device Certificate to be configured or uploaded to the machine For instructions refer to Access the Machine Digital Certificate Management Screen Authentication via PEAP and TLS require a Root Certificate to be uploaded to the machine For instructions refer to Install Root Certificate 1 10 11 194 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Security link on the left hand side select the Network Security link Select 802 1X in the directory tree The 802 1x Security page displays a For 802 1x Security select the Enable check box b From the Authentication Methods area select one of the following methods e EAP MD5 e EAP MSCHAPv2 e PEAP e TLS If you select EAP MD5 EAP MSCHAPv2 or PEAP the Credentials option appears Enter the required details in the Username and Password fields If you select PEAP or TLS the Server Validation option appears Click the Select Certificate button and select the required root certificate to provide server validation If you select TLS the Device Validation option appears Click the Select Certificate button and select the required certificate to provide device validation Select t
190. nable Secure Connection Xerox WorkCentre 3215 3225 183 User Guide Machine Digital Certificate Management Create a Certificate Signing Request a In the Install Create New Certificate area select Create Certificate Signing Request Select Next In the Certificate Signing Request CSR area a Enter a Friendly Name to identify the request b Inthe 2 Letter Country Code field enter the Country Code that represents the country in which the machine is located The country code must be entered as a two character ISO 3166 country code c If required enter details in the following fields e State Province Name e Locality Name e Organization Name e Organization Unit Information entered for these options should describe the machine as per the X500 directory scheme but can be any value which is meaningful to the customer to identify the machine Note The Common Name is taken from the machine s IP Address Host Name and Domain Name d Enterthe E mail Address of the Administrator who is responsible for the secure management of the machine Click Next In the Certificate Signing Request CSR area click Download Send the downloaded file to your Certificate Authority for digital signing When you receive the signed certificate back from the Certificate Authority follow the steps below to Install a CA Signed Device Certificate Install a CA Signed Device Certificate 184 In the Install Create New Certificate area select Install
191. necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Emergency Turn Off If any of the following conditions occur turn off the printer immediately and disconnect the power cord from the electrical outlet Contact an authorized Xerox service representative to correct the problem if The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall panel circuit breaker fuse or other safety device has been tripped Liquid is spilled into the printer The printer is exposed to water Any part of the printer is damaged Laser Safety This printer complies with laser product performance standards set by governmental national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance A WARNING Use of controls adjustments or performance of procedures other than those specified in this manual can result in hazardous radiation exposure Xerox WorkCentre 3215 3225 255 User Guide Operational Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the con
192. ner cartridge out 2 Remove the jammed paper by gently pulling it straight out 3 Reinstall the toner cartridge Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place 4 Close the front cover Printing automatically resumes 222 Xerox WorkCentre 3215 3225 User Guide Clearing Paper Jams Duplex and Exit Area Jams 1 Open the rear cover of the machine 2 Press down and pull out the green latches and attached baffle on either side of opening Remove any paper you see working slowly so that you don t tear any pieces or damage machine parts 3 After removing the paper you see pull the baffle up until the latches click into place 4 Close the rear cover Printing will resume automatically Xerox amp WorkCentre 3215 3225 223 User Guide Error Messages Error Messages Use the following information to solve problems on the machine Some messages may not appear on the display depending on options or models Message Meaning Suggested Solutions Door is open One of the machine covers is not e Close the open cover until it Close it securely latched locks into place Jam Paper has jammed during duplex e Clear the jam See Duplex and at duplex path printing Exit Area Jams Jam Paper has jammed inside the e Clear the jam See Paper Tray inside machine machine Jams Network P
193. ner evenly inside the cartridge Note If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Xerox WorkCentre 3215 3225 207 User Guide General Care 5 Hold the cartridge by the handle Slowly insert the cartridge into the opening in the machine Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place 6 Close the front cover Make sure that the door is securely closed When the green machine status light is solid the machine is ready Replacing the Drum Cartridge 1 Open the front cover 2 Pull the toner cartridge out and place it on a clean flat surface 3 Pull the drum cartridge out slowly Remove the new drum cartridge from the packaging Follow directions on the packaging to remove the tape and appropriate packaging pieces from the new cartridge Use the handle on the cartridge to avoid touching sensitive parts that can be easily damaged CAUTIONS e To prevent damage to the drum cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary e Do not touch the green surface on the underside of the cartridge Use the handle on the cartridge to avoid touching this area 208 Xerox WorkCentre 3215 3225 User Guide General Care Hold the drum cartridge by the handl
194. nnel or by members of the various Federal Departments such as FBI Treasure etc Unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states e Automobile Licenses e Drivers Licenses e Automobile Certificates of Title The above list is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 Canada Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions e Current bank notes or current paper money e Obligations or securities of a government or bank e Exchequer bill paper or revenue paper e The public seal of Canada or of a province or the seal of a public body or authority in Canada or of a court of law e Proclamations orders regulations or appointments or notices thereof with intent to falsely cause same to purport to have been printed by the Queens Printer for Canada or the equivalent printer for a province e Marks brands seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Comm
195. nt between 0 5 300 This is the maximum number of addresses that will appear which match the search criteria selected by the user Set the search results to one less than the server will allow For example if the LDAP server limit is 75 set the search results to 74 or less A zero value will attempt to return all searches For Search Timeout enter the required setting for the search timeout 0 5 100 seconds Select LDAP Referral if this option is required The Search By option offers 4 ways to search the address list depending on the name syntax used in your environment Select one of the following search types e Common Name names are listed by the Common Name LDAP attribute Common Name is the default option e E mail Address names are listed by e mail address e Surname Given name names are listed by Surname Last Name then Given Name First Name e Custom Select Custom to enter the required search information in the Custom Search box The Search Name Order option will help control the returns by allowing the LDAP query to be on Common Name or Surname Select the LDAP Configuration Test button to test your LDAP settings Select Apply to save the changes Select OK when the acknowledgement message displays Verify the LDAP Settings 1 2 3 80 At the machine press the E mail button on the control panel If Authentication is enabled enter your Login ID and Password if required The Enter From Address screen di
196. ntative Xerox WorkCentre 3215 3225 227 User Guide Common Problems Condition The machine does not print PDF file correctly Some parts of graphics text or illustrations are missing Possible Cause Incompatibility between the PDF file and the Acrobat products Suggested Solutions Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image The print quality of photos is not good Images are not clear The resolution of the photo is very low Reduce the photo size If you increase the photo size in the software application the resolution will be reduced Before printing the machine emits vapor near the output tray The machine does not print special sized paper such as billing paper Using damp paper can cause vapor during printing Paper size and paper size setting do not match Load a new batch of paper To avoid the paper absorbing too much moisture do not open packages of paper until required Set the correct paper size in the Custom Paper Size Settings in the Paper tab in the Printing Preferences Common PostScript Problems The following situations are PS language specific and may occur when several printer languages are used Problem Possible Cause Solution Install the PostScript driver See Install Printer Softw
197. nter Software The Uninstall Xerox Printer Software window displays Select Next The Select Software window displays Select the components you want to remove and then select Next and then Yes to confirm When your computer asks you to confirm your selection select Yes The Uninstallation window displays After the software is removed select Finish If you want to reinstall the driver over the currently installed driver via the provided software and documentation CD insert the CD the window with an overwriting confirmation message appears Simply confirm it to proceed to the next step Next steps are same as the first installation you performed 56 Xerox WorkCentre 3215 3225 User Guide Macintosh Drivers Macintosh Drivers The software and documentation CD that came with your machine provides you with the printer driver files that allow you to use the CUPS driver or PostScript driver only available when you use a machine which supports the PostScript driver for printing on a Macintosh computer A TWAIN driver is also provided for scanning on a Macintosh computer Information Checklist Before starting please ensure that the following item is available and or the task has been performed e Make sure that the machine is connected to your computer and powered on Procedure These steps were performed using Macintosh version 10 8 5 Instructions may vary depending on your operating system version Insert the supplied so
198. o the width of the print material Note If the media prints with curl wrinkles a crease or black bold lines open the rear cover and print again 5 When printing from your computer ensure you press the Paper tab to specify the correct paper size and type For the source you must select Manual Feed Slot Not confirming the paper details may result in printing delays Note For information about setting the paper type and size on the control panel refer to Setting Paper Size and Type Note The settings made from the printer driver on your computer override the settings on the control panel Xerox WorkCentre 3215 3225 87 User Guide Setting Paper Size and Type Setting Paper Size and Type After loading paper in the paper tray set the paper size and type using the control panel These settings will apply to Copy and Fax modes For computer printing select the paper size and type in the application program you use on your computer Note The settings made from the printer driver on your computer override the settings on the control panel Alternatively to change the paper size and type on your computer select Xerox Easy Printer Manager gt 1 7 Switch to advanced mode gt Device Settings Setting the Paper Size Press Machine Status on the control panel Press the up down arrows to select System Setup and press OK Press the up down arrows to select Paper Setup and press OK Press the up down arrows to se
199. ob Stop the Job To cancel an active Scan job 1 Pressthe Stop button on the control panel The machine will stop scanning and delete the file and the job and move on to the next job Xerox amp WorkCentre 3215 3225 131 User Guide Macintosh Scanning Macintosh Scanning This section describes the basic procedure for scanning using a Macintosh computer running Mac OS X 10 5 or later e Load Documents e Select the Scan Destination e Select the Features e Start the Job e Stop a Job if necessary Process Checklist e Ensure the Scan function has been set up for your Xerox machine See Installation and Setup for further details e Determine which application you will use to scan your documents Ensure the application is loaded on your Macintosh computer and ready to use e Image Capture is a Macintosh application that provides an easy way to choose scan settings and perform a scan job e Scan Assistant is a Xerox utility that is automatically installed with the your Xerox Printer Driver It provides an interface to select a scanner and to adjust Scan settings and start the scanning process directly from your computer Note Some options may be unavailable depending on your machine configuration and the Scan features and destination selected Load Documents Documents can be loaded either into the automatic document feeder or onto the platen glass Automatic Document Feeder The automatic document feeder can h
200. old a maximum of 40 originals of 20 lb 80 g m thickness 1 Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray 2 Movethe document guide to just touch both sides of the document 132 Xerox WorkCentre 3215 3225 User Guide Macintosh Scanning Platen Glass The platen glass can be used for oversized torn or damaged originals and for books and magazines 1 Enable Scan to PC 1 Open the automatic document feeder and place single documents face down on the platen glass aligned with the rear left corner The default document size is 8 5 x 11 or A4 depending on the country of installation For other sized documents change the Original Size option Refer to Scan Options for further information At your Macintosh computer open the Applications folder and click Image Capture Note The following steps might vary depending on your Mac OS version These steps are for Mac OS 10 8 but may work in other versions including 10 6 and later Find your device in the list in left column and click on it Select the features for the scan job from the Scan Menu on the right side of screen Set the scan options for your scan jobs by pressing Save Note These settings will be confirmed at the machine when you send the fax from the control panel Xerox WorkCentre 3215 3225 133 User Guide Macintosh Scanning Image Ca
201. ollowing information will guide you on how to set your machine for the best print quality Before you set the altitude value determine the altitude where you are Altitude Value 0 1000M Normal 0 3 280 ft 1000 2000 M High 1 3 280 6 561 ft 2000 3000M High 2 6 561 9 842 ft 3000 4000M High 3 9 842 13 123 ft 4000 5000 M High 4 13 123 16 404 ft Enter the IP Address of the printer in the browser Select Login and enter the ID admin and Password 111 1 Select Properties gt System gt Setup Select an Altitude Adjustment value based on your altitude in the table above Select Apply UY GENS i LI Xerox WorkCentre 3215 3225 35 User Guide CentreWare Internet Services Setting the Toner Low Alert If the amount of toner in the cartridge is low a Low toner warning message displays on the Display Screen 1 Sur es Enter the IP Address of the printer in the browser Select Login and enter the ID admin and Password 1111 Select Properties gt System gt Setup Set the Toner Low Alert to On Enter a percentage for the Toner Low Alert Level from 1 50 Select Apply Setting E mail Notifications for Low Toner tio MX 99 No Ur Geogr Mol 36 Enter the IP Address of the printer in the browser Select Login and enter the ID admin and Password 1111 Select Machine Settings gt E mail Notification Select Enable for E mail Noti
202. on an interface could consist of any combination of devices The only limitation to the number of devices is the requirement that the sum of the RENs of the devices does not exceed 5 For the Canadian REN value see the label on the equipment European Union Radio Equipment amp Telecommunications Terminal Equipment Directive The Facsimile has been approved in accordance with the Council Decision 1999 5 EC for pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not give an unconditional assurance of successful operation on every PSTN network terminal point In the event of a problem you should contact your authorized local dealer This product has been tested to and is compliant with ES 203 021 1 2 3 a specification for terminal equipment for use on analog switched telephone networks in the European Economic Area This product provides a user adjustable setting of the country code The country code should be set prior to connecting this product to the network Refer to the customer documentation for the procedure for setting the country code Note Although this product can use either loop disconnect pulse or DTMF tone signaling it is recommended that it is set to use DTMF signaling DTMF signaling provides reliable and faster call setup Modification of this device connection to external con
203. on correctly Configure SMB Windows ADS 1 9o 9v 9 10 11 12 198 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Security link on the left hand side select the Authentication link The Authentication page displays Select SMB Windows ADS Select Apply to accept the changes Click OK In the Network Security link select External Authentication Select SMB Server Select the Add button In the Required Information area a Enter the Domain b Enter the Server Address and Port Number Xerox WorkCentre 3215 3225 User Guide 13 14 15 Authentication Select Apply to save the changes Select OK when the acknowledgement message displays Follow the steps in Verify Authentication Is Enabled at the Machine to check that you have setup authentication correctly Configure LDAP Enable LDAP Authentication 1 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Security link on the left hand side select the Authentication link The Authentication Method screen displays Selec
204. one conversation Distinctive Ring Mode Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers The particular number someone uses to call you is identified by different ringing patterns which consist of various combinations of long and short ringing sounds This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone Using the Distinctive Ring Pattern Detection DRPD feature your fax machine can learn the ring pattern you designate to be answered by the fax machine Unless you change it this ringing pattern will continue to be recognized and answered as a fax call and all other ringing patterns will be forwarded to the extension telephone or answering machine plugged into the EXT socket You can easily suspend or change DRPD at any time by disabling the DRPD fax receive mode Before using the DRPD option Distinctive Ring service must be installed on your telephone line by the telephone company To set up DRPD you will need another telephone line at your location or someone available to dial your fax number from outside For information about setting up DRPD refer to Setting Up DRPD Xerox WorkCentre 3215 3225 157 User Guide Fax Receive Options Using Secure Receive You may need to prevent your received faxes from being
205. ong Edge 2Up Not available Not available WorkCentre 3225DNI Long Edge 2Up Not available Not available Selecting the EarthSmart On forced Option in CWIS The On forced option available via CWIS allows an administrator to prevent user changes to the Earth Smart settings 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter on your keyboard 3 Select Login at the top of the CentreWare Internet Services screen Xerox WorkCentre 3215 3225 105 User Guide Printing using Windows Enter the Administrator User Name admin and Password 1111 and select Login Select Earth Smart OFF or ON at the top of the screen to access Earth Smart In the Earth Smart Mode dialog select On forced Enter the Password Select Apply Select OK SO COS an ES Xerox Tab This tab provides version and copyright information as well as links to drivers and downloads supplies ordering and the Xerox Web site 106 Xerox WorkCentre 3215 3225 User Guide Xerox Easy Printer Manager EPM Xerox Easy Printer Manager EPM Xerox Easy Printer Manager is a Windows based application that combines Xerox machine settings into one location Xerox Easy Printer Manager conveniently combines device settings as well as printing scanning environments settings actions Scan to PC and Fax to PC All of these features provide a gateway to conveniently use Xerox d
206. option which is visible on each tab monitors and informs you of the machine status The Xerox Printer Status dialog includes the following options Toner Level You can view the level of toner remaining in each toner cartridge The machine and the number of toner cartridge s shown in the window may differ depending on the machine in use Some machines do not have this feature Option You can set printing job alert related settings Xerox amp WorkCentre 3215 3225 99 User Guide Printing using Windows Order Supplies You can order replacement toner cartridge s from online User s Guide This button opens the user guide when an error occurs You can then open the troubleshooting section in the user guide Basic Tab The Basic tab provides selections for the print mode to use and options to adjust how the document appears on the printed page These options include orientation settings quality settings layout options and 2 sided printing settings Note Some options may be unavailable depending on your printer model and configuration Orientation Orientation allows you to select the direction in which information is printed on a page e Portrait Prints across the width of the page letter style e Landscape Prints across the length of the page spreadsheet style e Rotate 180 Degrees Allows you to rotate the page 180 degrees Layout Options Layout Options allow you to select a different layout for your output
207. ore media specifications refer to Media Specifications Preparing Paper for Loading Before loading paper into the paper trays flex or fan the edges of the paper stack This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams Note To avoid unnecessary paper jams and misfeeds do not remove paper from its packaging until required Loading Tray 1 The paper level indicator on the front of tray 1 shows the amount of paper currently left in the tray When the tray is empty the indicator is completely lowered as shown in the illustration 1 shows full 2 shows empty Using the instructions provided below load paper into the machine Tray 1 holds up to 250 sheets of 20 Ib 80 g m paper A4 and letter only It holds fewer sheets of other media sizes For more media specifications refer to Media Specifications 1 Pullout tray 1 and load paper into the tray print side down Do not fill above the Maximum Fill line indicated by the symbol VVV 84 Xerox WorkCentre 3215 3225 User Guide Loading Paper 2 To accommodate longer paper press the paper tray extender lever 1 and slide the lever to the desired position Press and slide the paper length guide 2 until it lightly touches the end of the paper stack 3 Position the width guide by pressing the lever and sliding it towards the stack of paper until it gently touches the side of the stack Insert the pa
208. originals and press Start The machine will begin storing the scanned original data into memory Note if you load your original at start of programming the job the job will begin automatically after you enter the time and press OK If using the document glass to scan more than one original select Yes to add another page Load another original and press OK When you have finished select No at the Another Page prompt The machine returns to Ready mode when the fax has been scheduled The display reminds you that you are in Ready mode and that a delayed fax is scheduled Adding Documents to a Delayed Fax At the machine you can add additional documents to the Delayed Fax job which is saved in memory Ov gun Bw 22 Load the originals to be added and select the fax settings required Press Fax on the control panel Press Menu on the control panel At the Fax Features menu press the up down arrows to scroll to Add Page and press OK Press the up down arrows until the fax job you want appears and press OK Press Start If adding more than one page select Yes at the Another Page prompt Load another page and press OK When you have finished select No at the Another Page prompt The machine stores the page Job programming is complete when you see the Fax prompt Xerox WorkCentre 3215 3225 153 User Guide Fax Send Options Canceling a Delayed Fax You can cancel a Delayed Fax job which is saved in memory at the machine
209. ork PC Use this option to scan data to a networked PC For Windows the Printer Driver with Easy Printer Manager must be installed on your PC prior to use For Macintosh scanning the Printer Driver with Image Capture or Xerox Scan Assistant must be installed e Web Services for Devices WSD Use this option to scan to applications or computers that support Microsoft s Web Services for Devices This option was designed for Windows Vista and also works with Windows 7 and Windows 8 The WSD process initiates a scan and forwards it to an address designated by the Windows event from your PC or from the machine Note Some options may be unavailable depending on your machine configuration Scan Process The basic procedure for scanning using a PC connected to the WorkCentre 3215 3225 is At your computer e Ensure that the scan function is enabled at the WC3215 3225 and has established a connection with your computer At the Xerox machine e Load the documents At the Xerox machine OR at your computer e Select the scan connection type Local PC Network PC or WSD Windows only e Select the scan destination e Select the scan job features e Start the job e If necessary stop the job 126 Xerox WorkCentre 3215 3225 User Guide Scanning Overview Scanning Methods Your machine offers the following ways to scan an image using a local connection TWAIN TWAIN drivers handle the communication between computer software and the s
210. oster Note Some options may be unavailable depending on your machine configuration 2 Up or 4 Up Copying This feature is used to copy two or more documents in a reduced size onto one sheet of paper It is ideal for creating handouts storyboards or documents used for archival purposes i N Note Originals must be loaded in the automatic iM d wer Nil j 4 document feeder when using this feature Press Copy on the control panel Press Menu on the control panel Press the up down arrows to display Layout and press OK Dow mI Select the option required e Normal Copies an original onto one sheet of paper e 2Up Copies two separate originals onto one sheet of paper e 4Up Copies four separate originals onto one sheet of paper Note For landscape originals place the top of the document at the back of the feeder For portrait originals place the top of the document to the left 5 Select OK to save your selections and press Back to return to the top level menu 6 Load originals and press Start ID Copy The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original This feature is helpful for copying a small sized item such as a business card Note This Copy feature is available only when you place originals on the platen glass If the original is larger than the prin
211. ou need to delete a printer installed on the system Run the uninstallprinter command from the terminal The Uninstall Printer Wizard opens and the installed printers are n the drop down list Select the printer to be deleted Select Delete to delete the printer from the system Execute the install d command to uninstall the whole package To verify removal results execute the install c command To re install it use the command install to reinstall the binaries Xerox WorkCentre 3215 3225 61 User Guide Sharing Your Machine Locally Sharing Your Machine Locally If a host computer is directly connected to the machine with a USB cable and is also connected to the local network environment the client computer connected to the local network can use the shared machine through the host computer to print Follow the steps below to set up the computers to share your machine locally Windows Host Computer Setup 1 2 9o c O ur ES Install your printer driver Refer to Printer Drivers Depending on your operating system navigate to the Printers Printers and Faxes or Devices and Printers settings from the Windows Start menu or through the control panel Select your printer icon and select Printer Properties Note Ifthe Printer properties item has a you can select other printer drivers connected with the selected printer Select the Sharing tab Check the Change Sharing Options check box Check the Share th
212. our document after the received data has been printed Keep in mind that graphics are scanned more slowly than text Fax Problems Condition No dial tone Suggested Solutions Check that the phone line is properly connected Check that the phone socket on the wall is working by plugging in another phone The numbers stored in memory do not dial correctly Make sure that the numbers are stored in memory correctly To check print an Address Book list The original does not feed into the machine Make sure that the paper is not wrinkled and you are inserting it correctly Check that the original is the right size not too thick or thin Make sure that the automatic document feeder is firmly closed The automatic document feeder rubber pad may need to be replaced Contact a service representative Xerox WorkCentre 3215 3225 User Guide 237 Common Problems Condition Suggested Solutions Faxes are not received automatically The receiving mode should be set to fax Make sure that there is paper in the tray Check to see if the display shows any error message and follow the instructions to remedy the problem The machine does not send Make sure that the original is loaded in the automatic document feeder or on the platen glass Check the fax machine to which you are sending your fax to see if it can receive your fax Try the job again later the line may have a fault or b
213. ox machine is not compromised To change the Administrator password 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the admin for the ID and 1111 for the Password and select Login Select Properties In the Security link on the left hand side select System Security Select the System Administrator link In the Access Control area a Ensure Web UI Access Control Enable check box is selected b Inthe Login ID field enter a new login name c Select the Change password box to change the password In the Password field enter a new numeric password d Enter the password again in the Confirm Password field AN CAUTION Do not forget the password or you could be completely locked out of the system 8 9 10 11 12 13 14 15 requiring a service call Select Apply to save the changes Select OK when the acknowledgement message displays Select the Advanced button The Advanced Access Control screen appears Select Protect Login IPv4 Address to enable this feature if required and enter an IPv4 Address in the box Select the required option for the Login Failure Policy for users who fail to login several times The options are Off 3 times or 5 times Select the required option for Auto Logout The options are 5 10 15 or 30 minutes Select Security Settings Reset if required Select
214. page breaks k Select the SMTP Configuration Test button to test your settings Select Apply to save the changes Select OK when the acknowledgement message displays Configure the Feature This feature allows you to configure the default settings for e mail jobs 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Machine Settings link select the Scan link Select Change Default In the Scan to E mail area a Select one of the following e mail types from the Original Type drop down menu e Text e Text Photo e Photo b Select one of the following e mail types from the Original Size drop down menu e Letter Xerox WorkCentre 3215 3225 77 User Guide E mail Setup 11 78 e Legal e A4 e Folio e A5 e B5 JIS e Executive c Select one of the following scanning resolutions from the Resolution drop down menu e 100 dpi e 200 dpi e 300 dpi d Select one of the following scan color types from the Output Color drop down menu e Block and White e Grayscale e Color e Select one of the following e mail attachment format types from the File Format drop down menu e Mutti PDF e Multi TIFF e Single TIFF e JPEG e Single PDF f Select the required option for Lighten Darken Select Apply
215. pen Easy Printer Manager in your Start menu Select the printer for which you are changing features When the printer page opens click on Machine Settings tab You will be redirected to CentreWare Internet Services Follow the steps below to complete this process Enter the Fax Number 1 The UI on the control panel should say Fax 1 2 Enter the recipient s fax number by a Keypad Dial Enter the number using the keypad when the machine prompt Fax 1 displays b Manual Dial Press the On Hook button to hear a dial tone before entering the fax number Redial Press the Redial button on the right side of the control panel to automatically dial the last fax number or numbers used Scroll through the list to select the number d Speed Dial For a one digit 0 9 speed dial number press and hold the corresponding digit button on the keypad For a two or three digit speed dial number press the first digit button s and then hold down the last digit button e Address Book Select the Address Book button to access the address book and select a Speed Dial or Group Dial entry to add to the recipient list Refer to Address Book section for instructions on setting up and using the Address Book Start the Job 1 At the machine press the Start button For initiating a fax job from your PC see Fax from PC 2 The machine scans the originals dials the entered number s and attempts to connect with the remote fax machine Once conne
216. pens when starting a scan procedure An appropriate message box appears e To identify the source of the problem open the Ports configuration and select the port assigned to your scanner port s symbol dev mfpO corresponds to LP 0 designation displayed in the scanners options dev mfp1 relates to LP 1 and so on USB ports start at dev mfp4 so scanner on USB 0 relates to dev mfp4 respectively and so forth sequentially In the Selected port pane you can see if the port is occupied by another application If this is the case you should either wait for completion of the current job or press the Release port button The machine does not scan e Ensure a document is loaded into the machine ensure your machine is connected to the computer Note Refer to the Linux User Guide supplied with your computer for further information on Linux error messages Xerox WorkCentre 3215 3225 231 User Guide Common Problems Common Macintosh Problems Condition Suggested Solutions The machine does not print e Printing the PDF file as an image may enable the file to print Turn on PDF files correctly Some parts Print As Image from the Acrobat printing options of graphics text or illustrations e Tt will take longer to print when you print a PDF file as an image are missing The document has printed but Update your MAC OS to OS X 10 5 or higher the print job has not disappeared from the spooler in Mac OS X10 3 2
217. per in this area go to the next step 4 Close the cover 5 Lift the automatic document feeder and gently pull out any jammed original Close the automatic document feeder 6 Reload the originals into the automatic document feeder and press the Start button to resume the job Paper Tray Jams 1 Pull out the paper tray Xerox WorkCentre 3215 3225 219 User Guide Clearing Paper Jams Remove any jammed paper by gently pulling it straight out 2 Release the two green latches positioned above where the paper tray sits 3 remove any paper H When the baffle drops down 4 from that area of the paper path Xerox WorkCentre 3215 3225 User Guide 220 Clearing Paper Jams 5 Push the baffle back up in place until the two latches click 6 Ensure the paper is loaded correctly Insert the tray back into the machine until it snaps into place Printing automatically resumes Manual Feed Slot Jams 1 If the paper is not feeding properly pull the paper out of the machine 2 Close the Manual Feed Slot cover 3 Open the machine front cover and then close it 4 Re loadthe paper in the Manual Feed Slot to resume printing Xerox WorkCentre 3215 3225 221 User Guide Clearing Paper Jams Clearing Jams Inside the Machine A CAUTION Some areas of the machine are hot Take care when removing paper from the machine 1 Open the front cover Pull the to
218. per tray into the machine After loading paper in the paper tray set the paper size and type using the control panel Press OK to confirm the settings or Back to change the settings 6 When printing from your computer ensure you select the Paper tab in the print driver to specify the correct paper size and type Not confirming the paper details may result in printing delays For information about setting the paper type and size on the control panel refer to Setting Paper Size and Type Note The settings made from the printer driver on your computer override the settings on the control panel Using the Manual Feed Slot The manual feed slot is located on the front of your machine It can be closed when not in use making the product more compact Use the manual feed slot to print transparencies labels envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper tray When using the manual feed slot for special media it may be necessary to use the rear cover for the output For further information refer to Media Output Locations Acceptable print media is plain paper from 3 0 x 5 0 inches to 8 5 x 14 inches Legal 76 mm x 127 mm to 216 mm x 356 mm and weighing between 16 lb and 58 Ib 60 g m and 220 g m For more media specifications refer to Media Specifications Xerox amp WorkCentre 3215 3225 85 User Guide Loading Paper Loading the Manual Feed Slot 1
219. perly Disconnect the machine cable and reconnect it The connection cable between the computer and the machine is defective If possible attach the cable to another computer that is working properly and print a job You can also try using a different machine cable The port setting is incorrect Check the Windows printer setting to make sure that the print job is sent to the correct port If the computer has more than one port make sure that the machine is attached to the correct one The machine may be configured incorrectly Check the printer driver options to ensure that all of the print settings are correct The printer driver may be incorrectly installed Reinstall the printer software See Installation and Setup The machine is malfunctioning Check the display message on the control panel to see if the machine is indicating a system error Contact a service representative 226 Xerox WorkCentre 3215 3225 User Guide Condition A print job is extremely slow Possible Cause The job may be very complex Common Problems Suggested Solutions Reduce the complexity of the page or try adjusting the print quality settings After 100 consecutive prints the device print speed will slow down until the current job completes The next job will return to rated speed Half the page is blank The page orientation setting may be incorrect Change the page o
220. ppears 2 To enable Wireless Radio select On from the Wireless Radio menu Select the required option for SSID e Select Search List and select the required network from the drop down menu Select the Refresh button to update the list of networks available e Select Insert New SSID to enter a new wireless network name 4 Inthe Security Setup area a Select the required method of Authentication b Select the required method of Encryption 5 Depending on your selections you may be required to enter some or all of the following information for the Network Key Setup a Select the required option for Using Key b The Hexadecimal option may be enabled Select the Hexadecimal check box to deselect if required c Enter the required Network Key and Confirm Network Key 6 Depending on your selections you may be required to enter 802 1x Security Setup information 7 Select Apply to save the changes Configuring Wi Fi Direct at the machine Refer to Configure Wireless Connectivity at the Machine Xerox amp WorkCentre 3215 3225 33 User Guide CentreWare Internet Services Configuring Wi Fi Direct using CentreWare Internet Services Wi Fi Direct allows you to enable your wireless devices such as notebooks mobile phones and PCs to establish wireless connectivity without the need for a wireless router access point or Wi Fi hot spots 1 At your workstation open the web browser and enter the IP Address of the mach
221. pture Scan Options Scan Job Features Settings Scan Mode Flatbed From the platen glass Document Feeder Kind Text Black and White Color Resolution 75 dpi 600 dpi Size AG Letter Legal Orientation Portrait Landscape Reversed Portrait Reversed Landscape Scan To Desktop Documents folder Other folder names on device Name Create a name for the scanned file Format JPEG TIFF PNG JPEG 2000 GIF BMP PDF Image Correction None Manual Brightness Tint Temperature Saturation Restore Defaults 134 Xerox WorkCentre 3215 3225 User Guide Macintosh Scanning Select the Scan Destination When you press the Scan button on the left side of the control panel two options appear in the user interface Scan to PC and Scan to WSD When you select Scan to PC you must choose the type of connection Local or Network PC Note If a computer is not connected to the machine via the USB port the Scan to Local PC option will not appear in the user interface Once you connect a computer to the machine via the USB that option for scanning will appear Note If you have not set up enabled scanning to the Xerox machine from your computer your Mac will not appear as a destination in the Scan Menu at the machine Scan to Local PC To use Scan to Local PC the machine must be connected to your PC or workstation via a USB cable The scan driver must be installed on your PC prior to use For drive
222. put options for your document such as watermarks or overlay text 102 Xerox WorkCentre 3215 3225 User Guide Printing using Windows Watermark This option allows you to print text over an existing document There are several predefined watermarks that come with the printer which can be modified or you can add new ones to the list Using an Existing Watermark Select the required watermark from the Watermark drop down list You will see the selected watermark in the preview image Creating a Watermark 1 Select Edit from the Watermark drop down list The Edit Watermark window appears 2 Enter a text message in the Watermark Message box You can enter up to 40 characters The message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 3 Select the watermark options You can select the font name style size or shade from the Font Attributes section and set the angle of the watermark from the Message Angle section 4 Select Add to add the new watermark to the list 5 When you have finished editing select OK Editing a Watermark 1 Select Edit from the Watermark drop down list The Edit Watermark window appears 2 Select the watermark you want to edit from the Current Watermarks list and change the watermark message options 3 Select Update to save the changes 4 When you have finished editing select OK Deleting a Watermark 1 Select Edit from the
223. r 2 Press Enter 3 Select Properties 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties 5 Inthe Network Settings link select TCP IPv4 from the directory tree The TCP IPv4 page displays 6 Inthe Assign IPv4 Address menu select Automatically or Manually 7 If Manually is selected in the TCP IP Settings area enter details of the machine in the following fields a IPv4 Address b Subnet Mask c Gateway Address If Automatically is selected select BOOTP or DHCP Notes e If BOOTP or DHCP mode is selected you cannot change the IP Address Network Mask or Router Gateway Address Select Auto IP if required e New settings will not be applied until the machine is rebooted Changing the machine s TCP IP setting may cause you to lose your connection to the machine 8 Inthe Domain Name area a Entera domain name in the Domain Name field b Enteran IP address in the Primary DNS Server and Secondary DNS Server fields C Select the Enable box to enable Dynamic DNS Registration if required Note If your DNS Server does not support dynamic updates there is no need to select Enabled 9 Inthe WINS area select the box to enable WINS and enter details in the following fields a Primary WINS Server b Secondary WINS Server 10 Select Apply to save the changes 11 Select OK when the acknowledgement message displays IPv6 1 Atyour workstation open the web browser and enter the IP Ad
224. r e Off Select if collation is not required Layout This option is used to copy Normal Select this option to match the layout of the multiple documents onto one sheet of paper copy from book originals create booklet output and produce documents which can be pasted together to make a poster originals e 2Up This feature is used to copy two documents in a reduced size onto one sheet of paper e 4Up This feature is used to copy four documents in a reduced size onto one sheet of paper e ID Card Copy The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original Refer to Using the Layout Options for instructions Adjust Bkgd Use to print an image without its background This feature reduces or eliminates the dark background resulting from scanning colored paper or newspaper originals e Off Select if Background Adjustment is not required e Auto Select to optimize the background e Enhance Lev 1 2 Select a higher number for a more vivid background e Erase Lev 1 4 Select a higher number for a lighter background 120 Xerox WorkCentre 3215 3225 User Guide Using the Layout Options Using the Layout Options This option is used to copy multiple documents onto one sheet of paper copy from book originals create booklet output and produce documents which can be pasted together to make a p
225. r a name for the printer 9 Enter a location and description for the printer optional 10 Select Continue 11 In the Machine menu select Internet Printing Protocol 12 Select Continue 13 Enter ipp hostname ipp printername Where hostname is the hostname of the Xerox machine and printername is the printer name of the Xerox machine 14 Select Continue 15 Select Xerox in the Make menu 16 Select Continue 17 Select the correct driver in the Driver menu 18 Select Continue 19 The Printer Added Successfully message will appear Dynamic Addressing Procedure Follow the steps in Configure Dynamic IPv4 Addressing at the Machine then return to this page Xerox amp WorkCentre 3215 3225 47 User Guide Network Installation Linux CUPS Important Select BOOTP in step 6 Create the Print Queue Follow the steps to Create the Print Queue Linux LPR via PrintTool Static Addressing Information Checklist Before starting please ensure that the following item is available and or the task has been performed Linux operating system that supports PrintTool Procedure 1 Follow the steps in Configure Static IPv4 Addressing using the Machine User Interface then return to this page Create the Print Queue OO EE UINSEY eS ES CH NN A yO 48 ech ky sch ch sc ech x oO See Log in at the Linux Client as root in a terminal Enter printtool The Red Hat Linux Print System Manager
226. r any damage caused by the connection of this machine to an unauthorized jack If this Xerox device causes harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The Telephone Company may make changes in its facilities equipment operations or procedures that could affect the operation of the device If this happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this Xerox device for repair or warranty information contact the appropriate service center details of which are displayed either on the machine or contained within the User Guide If the device is causing harm to the telephone network the Telephone Company may request that you disconnect the device until the problem is resolved Only a Xerox Service Representative or an authorized Xerox Service provider is authorized to make repairs to the printer This applies at any time during or after the service warranty period If unauthorized repair is performed the remainder of the warranty period is null and void This device must not be used on party lines Connection to party line ser
227. r installation instructions refer to the Installation and Setup section At the machine 1 Press Scan button on the control panel Scan to PC appears in the user interface Press OK Press the up down arrows to select Local PC Press OK If you see the Not Available message check the port connection and or scan setup Uri ZS A9 P Press the up down arrows to select the scan destination you want and press OK Scan to Network PC At the machine 1 Press Scan on the control panel 2 Pressthe up down arrows to select Scan to PC 3 Press OK If you see the Not Available message check the connection and or setup 4 In the Destination List that appears press the up down arrows to find the name of the computer which you want to receive the scan and press OK m Press the up down arrows to select the Scan Destination you want and press OK 6 Scroll through the Scan features to ensure they are the settings you need for the scan job the Profile List File Format Output Color Resolution and Original size settings If not change the settings as needed Press OK Start the Job Once you have placed the document you want to scan and chosen the job features you can initiate the scan at either the machine or your PC 1 Pressthe Start button at the machine OR select Scan in Image Capture at your computer 2 Your machine begins scanning the original and then asks if you want to scan another page Xerox amp WorkCentre
228. rd 1111 and select Login Select Properties In the Network Settings link select Raw TCP IP LPR IPP in the directory tree In the Internet Printing Protocol IPP area a For IPP Protocol select Enable from the drop down menu The Printer URL displays the http IP address of the machine and the ipp IP address of the machine Enter the required printer name in the Printer Name area b Select the Advanced button Enter the required information for IPP Attribute Install Printer Driver 1 66 Follow the steps below that are specific to your operating system Windows 2003 From your workstation a Select the My Network Places icon b Select Properties Windows 7 From your workstation a Select Control Panel b Select Network and Internet c Select Network and Sharing Center d Select Change adapter settings Windows 2008 From your workstation a Select Start select Control Panel b Select Printers c Select File select Run as administrator Go to step 6 Select the Local Area Connection icon Select Properties Ensure that the Internet Protocol TCP IP protocol has been loaded and ensure the check box is checked Select OK Xerox WorkCentre 3215 3225 User Guide 11 12 13 14 15 16 Windows Printing For e Windows 2003 select Settings gt Printers e Windows Vista select Add a Local Printer e Windows 7 select Start gt Control Panel gt Hardware and Sound
229. re Enter the E mail Address 1 7 Press the E mail button on the control panel If Authentication is enabled enter your Login ID and Password if required e When Enter From Address appears enter the sender s e mail address and Ee press OK Note The administrator can set up the e mail function in CWIS so that the user at the machine sees choices for the from address Note Use orange C button to erase keyboard entry Enter To address Press OK When Another address prompt appears choose appropriate response and press OK When File Format appears scroll to select the file format you wish to send the document in via e mail If Send to Myself appears press the left right arrows to select Yes or No and press OK When Enter Destination Addresses appears enter the recipient s e mail address and press OK e Use the com button to add commonly used address text to the e mail address for example com or yourdomainname com Press the com key repeatedly until the text required is displayed and press OK The text is added to the address The Smart Key text can be customized using CentreWare Internet Services refer to Address Book for instructions e E mail addresses can also be added using the Address Book See Address Book for instructions e Pressthe down arrow and enter additional e mail addresses if required and press OK If File Format appears select the file format required and press start Sel
230. re Internet Services 39 Network Installation Unix i ci bitten KK KK KK KK KK KK KK KK eg KK kK kk kk k de DE de ar 42 HP UX Client Version VOX cuui ia queen pata soe ete wood ck Kerg dee kek PRIN gr 42 Solaris 9 and later 44 SCO MM RNC ad EE m 45 Network Installation Linux CUPS 1s tis tka tel hare oad be RE Dey EA URN ERN deca kt 47 DOERR geet whee wise RR a ebd 48 Linux LPRAG EE 49 Net EE 51 RE 51 Windows DIIRBIS voe draco t eric Sepe od ede P sche Meh Lie eb tete LEA 0021 52 Installing Windows Drivels 1 xcs isso surg ih cn b eb p CR EE de 52 Wireless Setting Program eeh dace ordre edat pie k KK done sd ad naan neha fier lt 55 Uninstalling a Windows drive 56 Macintosh DIIS 3 Eed Ech 57 Uninstalling a Macintosh Driver 58 Linux DIV S gt s s oo aot ote aka ed A a dak eh Suh AR Se Sh Sa deh a AC irte Kur d e qd 59 Unix DIVERS t M MI 60 Setting Up the Pinter 60 Uninstalling the Printer Driver Package 61 Sharing Your Machine EE 62 MEIDOOWS cus ates duc ubt adag E eeh cea p but leie dns 62 MOaCIDEDSH aient rre EE 63 Windows Printing ioa het Pcr Rc end ron KK KK kK kK kk kk kk kk kk kk EE 64 EPR Printing e deet EE EIUS 64 Internet Printing Protocol IPP Port ee euer e dE Ee KK KK KK KK KK KK KK KK EA SERRE 66 Raw TCP IP Printing Port 9100 ie 67 Configure the Windows Printer Driver 68 sill nil nor Be toe eased EE 69 Google Cloud Prin
231. rectly into a properly grounded electrical outlet Ensure that each end of the cord is connected securely If you do not know if an outlet is grounded ask an electrician to check the outlet A WARNING To avoid risk of fire or electrical shock do not use extension cords power strips or power plugs for more than 90 days When a permanent outlet receptacle cannot be installed use only one factory assembled extension cord of the appropriate gauge per printer or multifunction printer Always adhere to national and local building fire and electrical codes regarding length of cord conductor size grounding and protection e Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal 254 Xerox WorkCentre 3215 3225 User Guide Electrical Safety Verify that the printer is plugged into an outlet that is providing the correct voltage and power Review the electrical specification of the printer with an electrician if necessary Do not place the printer in an area where people can step on the power cord Do not place objects on the power cord Do not plug or unplug the power cord while the power switch is in the On position If the power cord becomes frayed or worn replace it To avoid electrical shock and damage to the cord grasp the plug when unplugging the power cord The power cord is attached to the printer as a plug in device on the back of the printer If it is
232. rientation in your application See the printer driver help screen The paper size and the paper size settings do not match Ensure that the paper size in the printer driver settings matches the paper in the tray Or ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use The machine prints but the text is wrong garbled or incomplete The machine cable is loose or defective Disconnect the machine cable and reconnect Try a print job that you have already printed successfully If possible attach the cable and the machine to another computer that you know works and try a print job Try anew machine cable The wrong printer driver was selected Check the application s printer selection menu to ensure that your machine is selected The software application is malfunctioning Try printing a job from another application The operating system is malfunctioning Exit applications and reboot the computer Turn the Xerox machine off and back on again Pages print but they are blank The toner cartridge is defective or out of toner Redistribute the toner If necessary replace the toner cartridge The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service represe
233. rinting Using UNIX EE 113 Neuser 113 Configuring Printer Properties 0 kk kK KK KK KK KK KK KK KK k k k kk k 113 5 Copy Copy Procedure 6 ccc eee e he he hee ere 116 Load Documents ss deoa aso dance ee edes edo pesos eii 00 e eai ede die 116 Select the Features 4 y5 kwa 5 usce a ada da e dr UU a din ed ded E RAE 117 Enter the Quantity iis ecciesie hee ibm died a S RR re E Sek BDN dees 117 Start the Jee aaaea beri er seite HHH Hm 118 Stop the Copy SOD EE 118 Copy ODLOnS voro deen cae ease ere teet etus beth ie ee tete etu i 119 Using the Layout Options 34 c is cdewe arii eee RR RR ER E EIE D CE ER E rre Here ea ees 121 2 Up or 4 Up Copying 0 6 6 ccc ccc cece kk kk kk kk Hehe 121 ID COPY EEN 121 Media Output Eocatioris 5 2 ci eoru eec eiie ded edic Weed E Ee 123 Using the Output fro 124 Using the Rear Cover icc axx dy k TEEN EEN EE EE deiere AE odiis 124 6 Scan Scanning Overview W kek kk kk kk kk kk kk k kk kk kk e ea e sa e m hh 126 lee Ne 126 Scanning Methode 127 Windows Sconping eee k k kk k kk k een ke kk k kk k rhe rrr 128 Process Checklist o ertt Aisa a ey pets ke le Me da ar dal teet San e 128 Enable Scontobt 8401 c l dila n e a 128 Load Documents Ass EE NEE BEEN EELER RE NEE EN er 129 Select the Scan Destination 0 ccc KK KK K KK K k k een kk k K k k k
234. rkCentre 3215 3225 17 User Guide Feature Defaults Feature Defaults Your machine provides default settings for Copy E mail and Fax so that you can quickly and easily make selections for your job The default selections can be changed by selecting the Machine Status button on the control panel and the down arrows to select Feature Defaults A password may be required to access and change the System Setup settings Note Some options may be unavailable depending on your machine configuration Copy Defaults The default selections for the Copy options can be set to those most frequently used When you copy a document the default settings are used unless they have been changed for the current job Once the current job is complete the settings return to the default settings A password may be required to access and change the default settings Copy defaults you can set include e Original Size e Reduce Enlarge e 2Sided e Lighten Darken e Original Type e Collation e Layout e Adjust Background Suppression E mail Defaults The default selections for the e mail options can be set to those most frequently used When you e mail a document the default settings are used unless they have been changed for the current job Once the current job is complete the settings return to the default settings A password may be required to access and change the default settings E mail defaults you can set include e Original Size e Origina
235. rlay file you want does not appear in the overlay list select the Edit button and Load Overlay and select the Overlay file If you have stored the overlay file you want to use in an external source you can also load the file when you access the Load Overlay window After you select the file select Open The file appears in the Overlay List box and is available for printing Select the overlay from the Overlay List box If necessary select Confirm Page Overlay When Printing If this box is checked a message window appears each time you submit a document for printing asking you to confirm your wish to print an overlay on your document If this box is not checked and an overlay has been selected the overlay automatically prints with your document Select OK Deleting a Page Overlay 1 Select Edit from the Overlay drop down list The Edit Overlay window appears 2 Selectthe Overlay you want to delete from the Overlay List box 3 Select Delete Overlay When a confirming message window appears select Yes 4 Select OK Output Options Select the required Print order from the drop down list box Normal All pages are printed Reverse All Pages Your printer prints all pages from the last page to the first page Print Odd Pages Your printer prints only the odd numbered pages of the document Print Even Pages Your printer prints only the even numbered pages of the document Select the Skip Blank Pages check box if you do not want bl
236. roblem WiFi Connection Wireless not connected Turn machine off then on again Network Problem The network IP address you have Check the IP address and reset IP Conflict set is being used by someone else it if necessary See Printing a Network Configuration Report Paper Jam Paper has jammed in the Manual e Clear the jam See Manual in Manual Feeder Feed Slot area Feed Slot Jams Paper Jam in Tray 1 Paper has jammed in the paper tray area Clear the jam See Paper Tray Jams Replace The toner cartridge has reached e Replace the toner cartridge Toner Cart the end of its lifespan The printer See Replacing the Toner stops printing Cartridge Toner is low Only a small amount of toner is e Prepare a new cartridge for Order Toner Cart left in the toner cartridge The replacement You may toner cartridge will need to be temporarily increase the replaced soon printing quality by redistributing the toner See Redistributing Toner Invalid The toner cartridge you have e Install a new toner cartridge Toner Cart installed is not for your machine designed for your machine Install The toner cartridge is not installed e Install the toner cartridge See Toner Cart Replacing the Toner Cartridge 224 Xerox WorkCentre 3215 3225 User Guide Common Problems Common Problems The following charts list some conditions that may occur and the recommended solutions
237. rol panel Displays the current operating status of the printer Provides access to copy print scan e mail and fax features Provides access to information pages Prompts you to load paper replace supplies and clear jams Displays errors and warnings Number 1 Button Description Copy Activates Copy mode e 2 Scan Activates Scan mode 3 Display Screen Displays all the available programming features plus general machine information 4 E mail Activates E mail mode wa e Xerox WorkCentre 3215 3225 5 User Guide Control Panel Overview 5 6 17 18 Description Menu Enters Menu mode and enables you to access options and settings Arrows The up and down arrows are used to scroll through the options available in the selected menu and to increase or decrease values Back Sends the user back to the higher menu level OK Confirms the selection on the screen Address Book Used to search for stored fax numbers or e mail addresses Keypad Used to enter alphanumeric characters Pause Redial In standby mode redials the last number In edit mode inserts a pause into a fax number Clear Clears the last character entered 10 11 Clear All Clears the last selections made Power Save Sends the machine into Power Save mode or Power Down Press the button again to restart a powered off machine 12 Power Powers the machine on or off
238. roup Dial Number Press Fax or E mail on the control panel Press Address Book on the control panel Press the up down arrows to select New amp Edit and press OK Press the up down arrows to select Group Dial and press OK Enter a group dial number between 1 and 200 and press OK VIAE SOME NE If an entry is already stored in the number you choose the display shows a message to allow you to change it 6 Enterthe name you want and press OK For details on how to enter alphanumeric characters refer to Using the Keypad in Getting Started 7 Enterthe first few letters of the speed dial s name you want 174 Xerox WorkCentre 3215 3225 User Guide Using Address Book From the Control Panel Press the up down arrows until the name and number you want displays and press OK Press OK when Yes appears at the Add Another prompt Repeat the steps to add other speed dial numbers into the group When you have finished press the left right arrows to select No at the Add Another prompt and press OK 10 Press Stop to return to Ready mode Editing a Group Dial Number Ehe le e Press Fax or E mail on the control panel Press Address Book on the control panel Press the up down arrows to select New amp Edit and press OK Press the up down arrows to select Group Dial and press OK Enter the group dial number you want to edit and press OK Enter the first few letters of the speed dial name in that group you want to add or delete S
239. rts Configuration window and select the port assigned to your machine In the Selected port pane you can see if the port is occupied by some other application If this is the case you should either wait for completion of the current job or press the Release port button e Check if your application has a special print option such as oraw If oraw is specified in the command line parameter then remove it to print properly For Gimp front end select the print Setup printer and edit command line parameters in the command item The machine does not print e Itisaknown problem that occurs on version 8 51 or earlier of whole pages and output is Ghostscript 64 bit Linux OS The problem is solved in AFPL Ghostscript v printed on half the page 8 52 or above Download the latest version of AFPL Ghostscript from http sourceforge net projects ghostscript and install it to solve this problem Cannot scan via Gimp e Check if the Gimp Front end has Xsane Device dialog on the Acquire Front end menu If not you should install the Xsane plug in for Gimp on the your computer You can find the Xsane plug in package for Gimp on the Linux distribution CD or the Gimp home page For detailed information refer to the Help for Linux distribution CD or the Gimp Front end application e If you wish to use another kind of scan application refer to the application s Help files 230 Xerox WorkCentre 3215 3225 User
240. s CWIS page click the Support tab then Support Links on the left navigation panel Then click the Order Supplies link on the bottom of the page to go to the Xerox website and order online AN WARNING Use of non Xerox supplies is not recommended Use of toner and drum cartridges 202 with other than genuine Xerox Toner can affect print quality and printer reliability Xerox Toner is the only toner designed and manufactured under strict quality controls by Xerox for use with this specific printer The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Xerox WorkCentre 3215 3225 User Guide Consumables Checking the Status of Consumables You can check the status of your installed printer consumables at any time From the Machine When your toner cartridge is low on toner the Machine Status light will blink red to let you know it is time to order a new Xerox toner cartridge When the cartridge is empty and needs to be replaced the light will be solid red When the drum cartridge needs to be replaced the Machine Status light will be red For each of these conditions the user interface
241. s OK c Forward and Print Scroll to On and press OK Note Forward and Print will cause the device to print the fax locally as well as forward using whatever forwarding method had been enabled To Enable Fax Forward Receive from CentreWare Internet Services 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator ID admin and Password 1111 and select Login Click Properties In the Machine Settings link select the Fax link Select the Receive Forward link Click Enable in the Fax Forward to Fax area Co mL gi tn qe rN Enter the fax number to which you want the fax to be forwarded Forward No 9 EnteraStart Time and End Time these include both date and time 10 If you want to forward the fax copy to a PC click that Enable box 11 If you want to have the forwarded fax printed on receipt click Enable for that option 12 Select Apply To Enable Fax Forward Receive to PC 1 Atyour workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator ID admin and Password 1111 and select Login Click Properties In the Machine Settings link select the Fax link urge gps Xerox WorkCentre 3215 3225 161 User Guide Fax Forward Sent Received 2 lo 9 N 9 0 Select the Send Forward link Cli
242. s and Printers setting Select the printer icon and then select Printer properties Select the Ports tab Check the Enable bidirectional support check box Es Ae NI Bi directional communication automatically updates the printer driver with the printer s installed options The driver s Printing Preferences will report information about the printer s operational status active jobs completed jobs and paper status 6 Select OK 68 Xerox WorkCentre 3215 3225 User Guide AirPrint AirPrint AirPrint is a software feature that allows for driverless printing from Apple iOS based mobile devices and Macintosh OS based devices AirPrint enabled printers let you print directly from a Macintosh or from an iPhone iPad or iPod touch Ivo ol Notes e Not ol applications support AirPrint e Wireless devices must join the same wireless network as the printer e For AirPrint to function both IPP and Bonjour mDNS protocols must be enabled e The device that submits the AirPrint job must be on the same subnet as the printer To allow devices to print from different subnets configure your network to pass multicast DNS traffic across subnets e AirPrint enabled printers work with iPad all models iPhone 3GS or later and iPod touch 3rd generation or later running the latest version of iOS e The Macintosh OS device must be Macintosh OS 10 7 or later Open a Web browser type the IP address of the printer then press Enter or
243. s for Imaging Equipment RAL the German Institute for Quality Assurance and Labeling has awarded this device the Blue Angel Environmental Label This label distinguishes it as a device that satisfies Blue Angel criteria for environmental acceptability in terms of device design manufacture and operation For more information go to www blauer engel de Blendschutz Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden Larmemission Maschinenlarminformatians Verordnung3 GPSGV Der h chste Schalldruckpegel betr gt 70 dB A oder weniger gem EN ISO 7779 Importeur Xerox GmbH HellersbergstraBe 2 4 41460 Neuss Deutschland Turkey RoHS Regulation In compliance with Article 7 d We hereby certify It is compliant with the EEE Regulation EEE y netmeli ine uygundur Xerox WorkCentre 3215 3225 265 User Guide Basic Regulations Regulatory information for 2 4 Ghz Wireless LAN Module This product contains a 2 4 Ghz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 99 5 EC Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device mus
244. s of your machine 1 Use a lint free cloth lightly dampened with a mild general cleaning fluid or another suitable non abrasive glass cleaner to clean the platen glass and the constant velocity transport glass 2 Wipe away any residue with a clean cloth or paper towel 3 Usealint free cloth lightly dampened with water to clean the underside of the automatic document feeder and the constant velocity transport glass cover Control Panel Automatic Document Feeder and Output Tray Regular cleaning keeps the display control panel and other machine areas free from dust and dirt 1 Use a soft lint free cloth lightly dampened with water 2 Wipe clean the entire area of the control panel including the display 3 Wipe clean the automatic document feeder output tray paper tray and other outside areas of your machine 4 Remove any residue with a clean cloth or paper towel 210 Xerox WorkCentre 3215 3225 User Guide General Care Internal Areas During the printing process paper toner and dust particles can accumulate inside the machine This can cause print quality problems such as toner specks or smearing Cleaning inside the machine clears and reduces these problems 1 Turnthe machine off and unplug the power cord Wait for the machine to cool down 2 Open the front cover of the machine 3 Pull the toner cartridge out and place it on a clean flat surface Then remove
245. s the administration and configuration software installed on the embedded Web server in the printer It allows you to configure and administer the printer from a Web browser Xerox CentreWare Internet Services requires e ATCP IP connection between the printer and the network in Windows Macintosh Unix or Linux environments e TCP IP and HTTP enabled in the printer e Anetwork connected computer with a Web browser that supports JavaScript Xerox amp WorkCentre 3215 3225 19 User Guide Feature Defaults Accessing Xerox CentreWare Internet Services At your computer open a Web browser and in the address field type the IP address of the printer then press Enter or Return 20 Xerox WorkCentre 3215 3225 User Guide Accessing the Printer Accessing the Printer The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer If the system administrator configures authentication and authorization users require a login and password to access some or all of the features of the printer The administrator can also configure accounting to require an accounting code to access tracked features Logging In Logging in is the process by which you identify yourself to the printer for authentication If authentication is set to access printer features you log in with your user credentials Logging In to Xerox CentreWare Internet Services When Administrator Mode
246. splays Xerox WorkCentre 3215 3225 User Guide E mail Setup Enter a few letters of a name in the LDAP Address Book The machine will return matching names Press the up down arrows until the name you want displays and press OK The Enter Destination Addresses screen displays Enter a destination e mail address 9o T og When Another Address displays press the up down arrows to select Yes or No and press OK 9 Highlight the required File Format and press OK 10 Enter an e mail subject and press OK 11 Place a document in the document handler and press the Start button 12 Verify that the recipient receives the scanned document in their e mail inbox Address Book To set up an address book for e mail refer to the Address Book chapter of this User Guide Xerox amp WorkCentre 3215 3225 81 User Guide E mail Setup 82 Xerox WorkCentre 3215 3225 User Guide Paper and Media This chapter contains information about the different types of stock and stock sizes that can be used on your machine available paper trays and the types of stock and sizes supported by each tray This chapter includes Loading Paper Setting Paper Size and Type Media Specifications Loading Documents Media Output Locations Xerox WorkCentre 3215 3225 83 User Guide Loading Paper Loading Paper One paper tray and a manual feed slot are standard on your machine Various media sizes and types can be used in the trays For m
247. ss Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Machine Settings link select the Fax link Xerox amp WorkCentre 3215 3225 73 User Guide Fax Setup 10 74 Select the General link In the Machine ID amp Fax Number area a Enter an ID in the Machine ID field b Enter the fax number in the Fax Number field In the Change Default area a From the Resolution drop down menu select one of the available options b From the Lighten Darken drop down menu select one of the available options c Select the required option for Original Size In the Sending area a From the Redial Term drop down menu select the minutes for the term of each redial b From the Redial Times drop down menu select the amount of times you want the machine to re dial Cc If your telephone system requires you to enter a prefix in front of fax numbers select Enable and enter prefix dial details in the Prefix Dial field d Select the ECM Mode check box to enable Error Correction Mode e From the Fax Confirmation drop down menu select one of the send report options e Off e On prints a report when a fax has been sent e On Error prints a report when an error occurs In the Receiving area a From the Receive Mode drop down menu select the required option for the line e Tel receives a fax by picking up the handset e Fax an
248. ss OK Scroll to find Scheduled Jobs Select OK then scroll to Print Press Ok to print the list of scheduled jobs including delayed faxes You cannot send a color fax using this feature Xerox WorkCentre 3215 3225 User Guide Fax Send Options Follow these steps at the machine to program a Delayed Fax 1 2 3 4 Press Fax on the control panel Press Menu on the control panel At the Fax Features menu press the up down arrows to scroll to Delay Send and press OK Enter the number of the receiving fax machine and press OK You can select speed dial numbers or a group dial number by pressing the Address Book button For details on setting up those addresses see Address Book The display asks you to enter another fax number To enter more fax numbers press OK when Yes appears and repeat the steps You can send to up to 10 addresses only one can be a group address Note Once you have entered a group dial number you cannot enter any more group dial numbers When you have finished entering fax numbers scroll to select No at the Another No prompt and press OK Enter the Job Name you want and press OK If you do not want to assign a name skip this step For details on how to enter alphanumeric characters refer to Using the Keypad Enter the time the fax should be sent using the number keypad and press OK If you set a time earlier than the current time the fax will be sent at that time on the following day Load
249. ss and perform address functions in Address Book from either the machine s control panel or from your computer using CentreWare Internet Services CWIS Key Address Book functions include e The Address Book can store up to 500 entries on the WorkCentre 3215 3225 Those include up to 200 Speed Dial numbers e You can search your local addresses or your network s global address book if LDAP is set up e You can print out a list of all the address book entries from the Machine Status Info Pages menu e You can use Address Book at the machine or from CentreWare Internet Services CWIS e You can add addresses at any time from either the machine or CWIS 172 Xerox WorkCentre 3215 3225 User Guide Using Address Book From the Control Panel Using Address Book From the Control Panel From the Address Book button on the control panel you can e Search for addresses e Adad delete or edit addresses for Individuals Fax Groups or E mail Groups e Establish Speed Dial and Group Dial numbers for addresses e Enter and use Smart Key addresses e Print the Address Book To use the Address Book in a fax or e mail job from the machine s control panel you must be in the appropriate function mode for the job Select the fax or e mail button before accessing the Address Book to find the addresses you need to perform the job Searching the Address Book There are two ways to search for an address in the Address Book memory You
250. sta 32 64 bit Windows XP 32 64 bit Windows 2003 Server 32 64 bit Windows 2008 Server 32 64 bit Windows 2008R2 64 bit Macintosh Macintosh OS X 10 5 10 9 Linux Ubuntu 10 04 10 10 11 04 11 10 12 04 12 10 13 04 Red Hat Enterprise Linux 5 6 Fedora 11 19 Debian 5 0 6 0 7 0 7 1 Mint 13 14 15 SUSE Linux Enterprise Desktop 10 11 openSUSE 11 0 11 1 11 2 11 3 11 4 12 1 12 2 12 3 Unix Oracle Solaris 9 10 11 x86 SPARC HP UX 11i v1 11i v2 11i v3 PA RISC Itanium IBM AIX 5 1 5 2 5 3 5 4 6 1 7 1 PowerPC Xerox amp WorkCentre 3215 3225 51 User Guide Windows Drivers Windows Drivers The Xerox WorkCentre 3215 3225 produces high quality prints from electronic documents You can access the printer from your computer by installing the appropriate printer driver To access the many printer drivers which can be used with your machine refer to the Drivers CD or download the latest versions from the Xerox web site at www xerox com Installing Windows Drivers The following provides an overview of the print procedure and features available when printing using Windows Install Printer Software You can install the printer software for local printing and network printing To install the printer software on the computer perform the appropriate installation procedure depending on the printer in use A printer driver is software that lets your computer communicate w
251. supports two types of address book e Global A global address book provided by Lightweight Directory Access Protocol LDAP services stored on a remote server e Local An address book created from a list of addresses saved in a csv file Comma Separated by Values format stored locally on the machine Both address book types can be configured for use on the machine at the same time LDAP is used to access the Corporate Address Book to locate e mail addresses and other information for use with many of the services Information Checklist Before starting ensure that the following items are available and or the tasks have been performed e Ensure your network supports LDAP services e Obtain the IP Address or Host Name of your LDAP Server The machine may also need a login name and password if the LDAP server is not configured to allow Anonymous connection e Use an LDAP client to validate your settings before inputting them into the CentreWare Internet Services menus LDAP clients include Microsoft Outlook Express Microsoft Outlook and Lotus Notes and other e mail clients e Touse host names DNS must be configured on the machine LDAP Configuration General Settings 1 Atyour workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select Properties 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties
252. swers an incoming fax call and immediately goes into the fax reception mode e Ans Fax select when an answering machine is attached to the machine b From the Ring to Answer drop down menu select the number of times the machine should ring before answering C Select the Stamp Receive Name check box to enable the machine to print a page number and the date and time of receipt on the bottom of each page of a received fax d Select the Receive Start Code check box to initiate fax reception from an extension phone plugged into the socket on the back of the machine Select the required start code from the menu the default is 9 e From the Secure Receive drop down menu select one of the following options to allow the machine to hold received faxes in the job queue as Secure Receive fax jobs The held faxes will remain in the queue and will only be released from the queue when the user enters the release password e Off e On this option requires you to enter a Secure Receive passcode and select Apply e Print fax in secure receive mode this option is only available when On is selected from the Secure Receive menu Select the Print button and enter the Secure Receive passcode Select Apply f Select the Auto Reduction check box to automatically reduce large documents received to fit on the fax paper size of your machine Xerox WorkCentre 3215 3225 User Guide 11 12 Fax Setup g Inthe Discard Size field enter details of
253. t EE 70 Scam toPC Setup ete eed ed id apd e Ee e NEE GU ERUNT e ee 3 71 WEE 71 Scan toNePWOTIK PC cu ucumretoven tates hee bebe pibe ER APR EUR EES 71 Scan CO EocabP aui vec ep Deae oie ee 72 Xerox WorkCentre 3215 3225 User Guide Contents EEIUDAEME 73 KEREN eege eebe Ae Ae A eebe e Ars d Ae 73 Enable Fax from the Machine 2 iia dci kK oki ea bt bed adore eR E C kk kk kk kk k 73 digo 4e p 73 Fax Defaults Using CentreWare Internet Services 73 Adjusting Fax Document Settings at the Machine 75 FOX Address BOOK ETOMTDE ees 75 Email Set p pe 76 EWEN ee EE ce CaM PSII ISIE OER OO 76 E mail Addressing S o e r_ nm EE EEES 76 Configure the Feature pices ra KK Rr aca CICER EEN ER EROR kk k kk k k kk n 77 LDAP Configuration and Address Book 79 LDAP Configuration 0 ccc ccc ccc cee eee he e e e e n e 79 sicci EE x 81 Paper and Media Loading Paper sa sees NNN sus ee e E da Wa RETE Vera VERO VE a reu hera E dik hd 84 Preparing Paper for Loading iiie cec eee rere e e e e e e e ce 84 Eerola lialo TEGV EE 84 Using the Manual Feed Silo 85 Setting Paper Size and Type kk kk kk kk kk kK KK kk K k kk esse hn 88 Setting the Paper Size 88 Setting the Paper Type 0 cece cece cence ee hme ele ele hee le
254. t LDAP Select Apply to accept the changes Select OK when the acknowledgement message displays Xerox WorkCentre 3215 3225 199 User Guide Authentication 200 Xerox WorkCentre 3215 3225 User Guide Maintenance This chapter includes e Consumables e General Care e Software Update Xerox WorkCentre 3215 3225 201 User Guide Consumables Consumables Customer replaceable consumable supplies for this printer include the following Xerox WorkCentre 3215 3225 Standard Capacity Toner Cartridge Xerox WorkCentre 3215 3225 High Capacity Toner Cartridge Xerox WorkCentre 3215 3225 Standard Capacity Drum Cartridge Placing an Order for Xerox Consumables Xerox supplies for your printer can be ordered in several ways WN e Contact your local Xerox Representative or reseller Provide your company name product number and the machine serial number Note The machine s serial number is located on the machine s data plate on the rear cover is accessible from the Machine Status button in the System Setup menu and also is printed on the Configuration report Order supplies online at www xerox com Access the Xerox web page via Easy Printer Manager Select the printer for which you want to order supplies Select the Order Supplies button When another window pops up select Order Supplies When the Xerox web page for ordering supplies appears place your order Access the Xerox web page via CentreWare From your printer
255. t Properties 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties Xerox WorkCentre 3215 3225 195 User Guide Authentication In the Security link on the left hand side select the Authentication link The Authentication page displays In the Authentication Method list select Local Authentication Ensure User Profile is enabled in the Options area Select Apply to save the changes Select OK when the acknowledgement message displays Create User Accounts 1 3 Ensure the Authentication menu on the left hand side of the CentreWare Internet Services screen is selected and click the User Profile link in the directory tree Select the Add button Select the required Index number for this user Enter a name to identify the User in the User Name field Enter the login name for the User in the Login ID field Enter the password for the User in the Password field Re type the password in the Confirm Password field Enter the user s Fax Number if required Enter the user s e mail address in the E mail Address field Select the Automatically add your information to Address Book if you require this feature Select Apply to add the new User and return to the User Profile page m 0n SD Er SS Edit User Information 1 In the User Profile area select the user and then select the Edit button for the user you want to edit The Edit User page displays In the E
256. t Save Xerox WorkCentre 3215 3225 User Guide Fax Setup Fax Setup This section explains how to set up the Fax feature of the machine Overview The Fax feature enables users to send hard copy documents to another fax machine or multiple fax machines via a dedicated phone line connection Information Checklist Before starting ensure that the following items are available and or the tasks have been performed Ensure that the machine is fully functioning in its existing configuration Ensure that the machine has access to a telephone connection Obtain the telephone number that you will configure as the machine s fax number Connect your telephone cable s to the fax port s on the machine Enable Fax from the Machine 9v uv Es NA cs Press the Machine Status button Press the up down arrows to select Fax Setup press OK If prompted enter the Administrator Password 1111 Press the up down arrows to select Enable Disable Press the up down arrows to select Enable Press OK Test the Fax Bol At the machine press the Fax button on the control panel Enter the number of a nearby fax machine using the alphanumerical keypad Place your documents in the document handler and press the Start button Verify that your documents are received at the other fax machine Fax Defaults Using CentreWare Internet Services 1 At your workstation open the web browser and enter the IP Address of the machine in the Addre
257. t accept any interference received including interference that may cause undesired operation Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment 266 Xerox WorkCentre 3215 3225 User Guide Copy Regulations Copy Regulations United States Congress by statute has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions 1 Obligations or Securities of the United States Government such as Certificates of Indebtedness National Bank Currency Coupons from Bonds Federal Reserve Bank Notes Silver Certificates Gold Certificates United States Bonds Treasury Notes Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA etc Bonds U S Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less
258. t as 8 5 seconds from Ready Standby Warm Up Time From Power Saver Mode Less than 14 seconds 242 Xerox WorkCentre 3215 3225 User Guide Media Specifications Main Paper Tray 1 Feature Machine Specifications WorkCentre 3215NI 3225DN DNI Capacity Main Tray 250 sheets 20 Ib 80 g m paper Media Types Plain paper bond Media Weights 16 43 lb 60 to 163 g m Media Sizes Length min 4 13 inches max 14 inches 148 356 mm Width min 5 85 inches max 8 5 inches 105 216 mm Letter 8 5 x 11 inches Legal 8 5 x 14 inches A4 A5 A6 Folio Oficio ISO B5 176 x 250 mm JIS B5 182 x 257 mm Executive 7 25 x 10 5 inches 184 2 x 266 7 mm Manual Feed Slot Feature WorkCentre 3215NI 3225DN DNI Capacity 1 sheet Media Types Bond paper Transparency Envelope Labels Card Stock Thick Thin Cotton Color Pre printed Recycled Archive Media Weights 16 58 Ib 60 to 220 g m Media Size Range Length min 5 0 inches max 14 inches 127 356 mm Width min 3 0 inches max 8 5 inches 76 216 mm Including Envelope Monarch Com 10 DL C5 C6 A4 A5 A6 Executive Folio Oficio ISO B5 JIS B5 Letter Legal Duplex Unit Feature WorkCentre 3225DN DNI Only Media Weights 16 32 b 60 to 120 g m Media Sizes AG Letter Oficio Folio Legal Media Types Plain Paper Thin Thick Recycled Bond Xerox WorkCentre 3215 3225 2
259. t overheating of the printer e Place the printer in an area where there is adequate space for operation and servicing e Place the printer in a dust free area e Do not store or operate the printer in an extremely hot cold or humid environment e Do not place the printer near a heat source e Donot place the printer in direct sunlight to avoid exposure to light sensitive components e Donot place the printer where it is directly exposed to the cold air flow from an air conditioning system e Donot place the printer in locations susceptible to vibrations 256 Xerox WorkCentre 3215 3225 User Guide Operational Safety For optimum performance use the printer at the elevations specified in Environmental Specifications Printer Supplies Use the supplies designed for your printer The use of unsuitable materials can cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the product options and supplies Store all consumables in accordance with the instructions given on the package or container Keep all consumables away from the reach of children Never throw toner print drum cartridges or toner containers into an open flame When handling cartridges for example toner and such avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk of skin or eye contact A C
260. t printing occurs e The low toner status indicator appears if the Low Toner Alert feature was enabled in Maintenance options An error message will also appear on the user interface If either condition occurs you can temporarily improve print quality by redistributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the toner Follow these steps to redistribute the toner in your cartridge and temporarily improve print quality 1 Open the front cover 2 Pull the toner cartridge out 3 Slowly shake the cartridge five or six times to distribute the toner evenly inside the cartridge Note If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 206 Xerox WorkCentre 3215 3225 User Guide General Care 4 Re install the toner cartridge by inserting it slowly into the machine 5 Close the printer cover When the Machine Status light on the control panel is solid green the machine is ready Replacing the Toner Cartridge Replace the toner cartridge using the following instructions 1 Open the front cover 2 Pull out the toner cartridge 3 Remove the new toner cartridge from the packaging Remove the protective materials from the cartridge as directed in the packaging labels 4 Slowly shake the new cartridge five or six times to distribute the to
261. t requires less communication time but does not Access at the receiving fax terminal produce the best image quality for graphics and machine at A higher resolution l photos computer produces a better quality e Fine Recommended for line art and photos This is image A lower resolution the default resolution and the best choice in most reduces communication cases time e SuperFine Recommended for use with high quality photos and graphics e Photo Fax Recommended for originals containing shades of gray or photographs e Color Fax Recommended for originals with colors Sending a color fax is enabled only if the remote fax machine supports color fax reception and you send the fax manually In this mode memory transmission is not available Note When your machine is set to Super Fine resolution and the remote fax machine does not support Super Fine resolution the machine transmits using the highest resolution mode supported 150 Xerox WorkCentre 3215 3225 User Guide Fax Send Options Feature Description Options Original Size Allows you to specify the A4 Access at size of the image to be e AS machine at scanned e B5 JIS computer e Letter e Executive Multi Send Use the Multi Send feature Fax 1 Use this option to enter the first fax number Access at machine to send a fax to multiple locations e Fax 2 10 You can send a fax to up to 10 addresses One of them can be a group address
262. t setting Xerox WorkCentre 3215 3225 User Guide Fax Procedure Sending a Fax Fax Procedure Sending a Fax This section describes the basic procedure for sending a fax Follow the steps below to send a fax e Load the Documents e Select the Features e Enter the Fax Number e Start the Job e Check the Job Status e To Stop a Fax Job e Fax Confirmation Note Refer to Installation and Setup for information on setting up the Fax function Load the Documents Documents can be loaded either into the automatic document feeder ADF or onto the document glass If there are documents in both those in the ADF will be scanned first Automatic Document Feeder The automatic document feeder can hold a maximum of 40 originals of 20 lb 80 g m thickness 1 Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray 2 Adjustthe document guides if necessary so that they just touch both sides of the document Platen Glass The platen glass can be used for oversized torn or damaged originals and for books and magazines 1 Open the automatic document feeder and place single documents face down on the platen glass aligned with the rear left corner 2 The default document size is 8 5 x 11 or A4 depending on the country For other sized documents be sure to change the Original Size option when programming the job Note Documents are only scanne
263. t the faxes be printed by entering a 4 digit password Note This option only appears when there are stored jobs to print e Refer to Fax from PC for instructions Add Page Use to add additional Refer to Adding Documents to a Delayed Fax for Access at machine pages to a Delayed Fax job which is saved in memory instructions Cancel Job Access at machine Use to cancel a Delayed Fax job which is saved in memory Refer to Cancelling a Delayed Fax for instructions Xerox WorkCentre 3215 3225 151 User Guide Fax Send Options Multi Send You can use the Multi Send feature to send a fax to multiple locations The fax is automatically stored in memory and then transmitted from memory to the fax destinations entered You can enter up to 10 addresses in one transmission with this feature One of the destinations can be a group address of up to 200 destinations from the machine s Address book The total number of recipients can thus be 209 After transmission the job is automatically erased from memory You cannot send a color fax using this feature Follow these steps at the machine to use the Multi Send feature 1 2 3 4 Press Fax on the control panel Press Menu on the control panel At the Fax Features menu press the up down arrows to scroll to Multi Send and press OK The message prompt Fax 1 appears Enter the number of the first receiving fax machine and press OK You can select
264. table area some portions may not be printed Your machine can print 2 sided originals on one sheet of A4 Letter Legal Folio Executive B5 A5 or A6 paper 1 Press Copy on the control panel 2 Press Menu on the control panel 3 Press the up down arrows to select Layout and press OK 4 Pressthe up down arrows to select ID Card Copy and press OK Xerox amp WorkCentre 3215 3225 121 User Guide Using the Layout Options 122 Press Menu to return to the top level menu Place the front side of the original face down on the platen glass aligned with the tip of the registration arrow and close the automatic document feeder Press Start Place Front Side Press OK appears on the display Press OK on the control panel Your machine begins scanning the front side and shows Place Rear Side Press Start Turn the original over and place the rear side of the original face down on the platen glass and close the automatic document feeder Press Start on the control panel to begin copying Xerox WorkCentre 3215 3225 User Guide Media Output Locations Media Output Locations The machine has two output locations e Output tray face down up to a maximum of 120 sheets of 20 Ib 80 g m paper e Rear cover face up one sheet at a time The machine sends output to the output tray by default If special media such as envelopes print out with wrinkles curl creases
265. the control panel of the printer None The document is printed single sided Long Edge This is the conventional layout used in book binding Short Edge This is the type often used with calendars Reverse 2 Sided Printing The document is printed two sided and the second side images are rotated 180 degrees Paper Tab Use the Paper Tab options to set the basic paper handling specifications when you access the printer properties Copies This allows you to choose the number of copies to be printed You can select 1 to 999 copies Paper Options Original Size This allows you to set the size of the original you are printing If the required size is not listed in the Size box select Edit When the Custom Paper Size Settings window appears set the paper size and select OK The setting appears in the list so that you can select it Output Size This allows you to set the size of paper required for printing Percentage Use this option to change the contents of a page to appear larger or smaller on the printed page Enter the scaling rate in the Percentage input box Source Use this option to select the paper tray required Use Manual Feeder when printing on special materials like envelopes and transparencies If the paper source is set to Auto Select the printer automatically selects the paper source based on the requested size Type Set Type to correspond to the paper loaded in the tray selected This will provide the best qua
266. the File menu 2 Select Layout from the drop down list under Pages In the Pages per Sheet drop down list select the number of pages you want to print on one sheet of paper 3 Select the other options you want to use 4 Select Print The machine prints the selected number of pages you want to print on one sheet of paper Xerox WorkCentre 3215 3225 109 User Guide Printing Using Macintosh Two Sided Printing You can print on both sides of the paper 1 From your Macintosh application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select On from the Two Sided Printing option 4 Select the other options you want to use and select Print Using AirPrint AirPrint is a software feature that allows for driverless printing from Apple iOS based mobile devicesand Macintosh OS based devices AirPrint enabled printers let you print directly from a Macintosh or from an iPhone iPad or iPod touch For more information refer to the topic AirPrint in Installation and Setup in this user guide Using Google Cloud Print Google Cloud Print is a service that allows you to print to a printer using your smart phone tablet or any other web connected devices For more information refer to the topic Google Cloud Print in Installation and Setup in this user guide 110 Xerox WorkCentre 3215 3225 User Guide Printing Using Linux Printing Using Linux Printing from Applications There
267. the Machine Status button on the control panel Press the up down arrows to select the required option Press OK If required enter the Administrator Password using the alphanumerical keypad The default is 1111 5 Press OK Once the password is verified the selected option menu displays ST Eer x Wireless Connectivity WorkCentre 3215NI and 3225DNI The WorkCentre 3215NI and WorkCentre 3225 DNI are compatible with 802 11 Wi Fi wireless networks The location where the machine is installed must be covered by an 802 11 wireless network This is typically provided by a nearby wireless access point or router which is physically connected to the wired Ethernet that serves the building The machine supports connectivity via a wireless only connection if required The machine will automatically configure wireless networking when powered on Note The machine will not connect to the wireless network while the network cable is attached There are several ways to configure Wireless Connectivity e At the machine For instructions refer to Configure Wireless Connectivity at the Machine e Using CentreWare Internet Services For instructions refer to Configure Wireless Connectivity Using CentreWare Internet Services e With the Wireless Setting Program For instructions refer to Wireless Setting Program Note Performing the driver installation at this time may aid wireless setup Refer to Printer Drivers Configure Wireless Connecti
268. the United States and other countries UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited Linux is a registered trademark of Linus Torvalds Red Hat is a registered trademark of Red Hat Inc Fedora is a trademark of Red Hat Inc Ubuntu is a registered trademark of Canonical Ltd Debian is a registered trademark of Software in the Public Interest Inc Contents 1 Getting Started Machine Overview 6 she rns 2 Front View ssssor soe bes tebibes oekub e e wu dude sede ee deeds e eres g_a mm 2 Rear VIEWS sizes hr AG YE WR RE RN RU ERG MERGE EUR PRO ERE Gad EE ee I Vor s 3 Product Conf teli a HOS EE 4 Control Panel Overview WW kk k kk kk kK KK kk K KK kk k k k kk k k herren 5 Powering On the Moche 8 Ne e EEN 8 Powering Off the Machine 9 Using the Keypad EE 9 Menu Overview ek k k kk k kk kk kk kk kk k k k k k e e eee hers 11 Machine Status Men 12 NY SI MEL TT TUTTA 13 kc T 14 eigene 16 Nuet EE 17 Feat re Defdults ror rr ee 18 Copy De aulis cR 55 445 e PERRA RS ede hae DU 2n UN RA UA ADRESSE d Ra eR Ud Edd 18 E mail Defaults xcs se eee eret o acie dates r eem 18 kax Defaults o eret DE EE EP ebbe weed eue ud esdus qute eos ben beet ee dcs 19 Configuration Report se codec eee rect ct k KK NEE ENEE EE kk k EE NEEN E KEEN 19 Xerox CentreWare Internet Serv
269. the drum cartridge and place it on a clean flat surface With a dry lint free cloth wipe away any dust and spilled toner from the cartridge area inside the machine A CAUTION While cleaning the inside of the machine be careful not to damage any inside parts Do not use solvents such as benzene or thinner to clean Printing quality problems can occur and damage can be caused to the machine Xerox WorkCentre 3215 3225 211 User Guide General Care 4 Re install the drum cartridge and then the toner cartridge Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until each locks into place 5 Close the front cover 6 Plug in the power cord and turn on the machine When the green machine status light is solid the machine is ready Moving the Machine e When moving the machine do not tilt or turn it upside down as the inside of the machine may become contaminated with toner which can cause damage to the machine or adversely affect print quality e When moving the machine make sure to hold the machine securely from the bottom 212 Xerox WorkCentre 3215 3225 User Guide Software Update Software Update Xerox is continually seeking to improve its products A software revision may become available to improve the functionality of your machine The Software Upgrade feature allows the customer to upgrade the machine software w
270. tificate Signing Request CSR e Install Root Certificate Create a Self Signed Certificate 1 Inthe Install Create New Certificate area select Create a Self Signed Device Certificate 2 Select Next 3 Inthe Self signed Certificate area a Enter a Friendly Name b Inthe 2 Letter Country Code field enter the Country Code that represents the country in which the machine is located The country code must be entered as a two character ISO 3166 country code c If required enter details in the following fields e State Province Name e Locality Name e Organization Name e Organization Unit Information entered for these options should describe the machine as per the X500 directory scheme but can be any value which is meaningful to the customer to identify the machine Note The Common Name is taken from the machine s IP Address Host Name and Domain Name d Inthe Valid Period box enter the number of days that the certificate should be valid Once the specified time is reached the certificate will expire The start time is based on the current machine system time so it is important that the time is set correctly on the machine e Enterthe E mail Address of the Administrator who is responsible for the secure management of the machine 4 Select the Next button A message displays to show the success of the certificate creation 5 Clickthe Close button The certificate displays in the Certificate Management area 6 Follow the steps in E
271. tinued safe operation of your printer Operational Guidelines e Do not remove any paper trays while the printer is printing e Do not open the doors when the printer is printing e Donot move the printer when it is printing e Keep hands hair neckties and so on away from the exit and feed rollers e Covers which require tools for removal protect the hazard areas within the printer Do not remove the protective covers Ozone Release This printer produces ozone during normal operation The amount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in the United States and Canada go to www xerox com environment In other markets please contact your local Xerox representative or go to www xerox com environment europe If you need additional information about ozone please request the Xerox publication Facts About Ozone part number 610P64653 by calling 1 800 828 6571 in the United States and Canada In other markets please contact your local Xerox representative Printer Location e Place the printer on a level solid non vibrating surface with adequate strength to hold its weight To find the weight for your printer configuration see Machine Specifications e Do not block or cover the slots or openings on the printer These openings are provided for ventilation and to preven
272. tions for details You may safely connect the machine to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices that can be connected to a telephone line Excessive RENs on a telephone line could result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that can be connected to a line as determined by the RENs contact the local Telephone Company For products approved after July 23 2001 the REN is part of the product identifier that has the format US AAAEQHETXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the REN is separately shown on the label To order the correct service from the local telephone company you may also have to quote the codes listed below e Facility Interface Code FIC O2LS2 e Service Order Code SOC 9 0Y 270 Xerox WorkCentre 3215 3225 User Guide Fax Regulations AN CAUTION Ask your local telephone company for the modular jack type installed on your line Connecting this machine to an unauthorized jack can damage telephone company equipment You not Xerox assume all responsibility and or liability fo
273. to save the current preferences for future use To save a Favorites item follow these steps 1 Change the settings as needed on each tab 2 Click Save 3 Entera name and a description and then select the desired icon 98 Xerox WorkCentre 3215 3225 User Guide Printing using Windows 4 Click OK When you save Favorites all current driver settings are saved To use a saved setting select it in the Favorites tab The machine is now set to print according to the settings you have selected To delete a saved setting select it in the Favorites tab and click Delete Note Only user generated favorites can be deleted Preview Tab The Preview tab in the right panel is visible only on the Favorites tab It displays a graphical summary of your selections Details Tab The Details tab in the right panel is visible only on the Favorites tab It displays a summary of the selected Favorite and notes incompatioable options Paper Tab The Paper tab in the right panel is visible on each main tab except for the Favorites and Xerox tabs It displays a graphical summary of your selections Device Tab The Device tab in the right panel is visible on each main tab except for the Favorites and Xerox tabs It displays a summary of the device settings Printer Status Note The Printer Status window and its contents shown in this user guide may differ depending on the machine or operating system in use The Printer Status
274. trol software or to external control apparatus not authorized by Xerox will invalidate its certification South Africa This modem must be used in conjunction with an approved surge protection device New Zealand 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom it does not provide any sort of warranty and it does not imply that any Telepermitted product is compatible with all Telecom network services Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model The equipment may not be capable of correct operation at the higher data speeds designated 33 6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility for difficulties that arise in such circumstances 2 Immediately disconnect this equipment should it become physically damaged then arrange for its disposal or repair 3 This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers 272 Xerox WorkCentre 3215 3225 User Guide Fax Regulations This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no g
275. tty methods as detailed below GUI Method Open a Command window from the desktop Enter su to access Super User mode Enter sam to start the System Administrator Manager SAM Select the Printers and Plotters icon Select lp spooler Select Printers and Plotters Select Actions Add Remote Printer Plotter Enter the following information into the Add Remote Printer Plotter form Oot E a Printer Name printer name Where printer name is the name of the queue being created b Remote System Name hostname Where hostname is the machine hostname from the etc hosts file c Select Remote Printer is on a BSD System 42 Xerox WorkCentre 3215 3225 User Guide 10 11 12 13 14 Network Installation Unix d Select OK to complete the form Select Yes at the Configure HP UX Printers Subpanel screen This screen may be obscured by the Add Remote Printer Plotter form Select File Exit Select File Exit Sam Enter Exit to exit Super User mode Test the queue created by entering the command Ip d queuename etc hosts Verify that the job prints at the machine tty Method 1 2 3 4 2 o1 00 Ov un 11 Enter su to access Super User mode Enter sh to run the Bourne shell Enter lpshut to stop the print service Create the print queue by typing on the same command line Ipadmin pqueuename v dev null mrmodel ocmrcmodel osmrsmodel ob3 orc ormhostname orplp Where queuename is
276. uarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and cause a false answer condition If you encounter such problems do not contact the Telecom Faults Service DTMF tone dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges A WARNING No 111 or other calls can be made from this device during a mains power failure 7 This equipment may not provide for the effective hand over of a call to another device connected to the same line Some parameters required for compliance with Telecom Telepermit requirements are dependent on the equipment computer associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications For repeat calls to the same number e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For automatic calls to different numbers The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than five seconds
277. ur copy job Copy options are available through the Menu button Once you have made a selection press Back to return to the Ready screen Note Some options may be unavailable depending on your machine configuration Press Copy on the control panel The paper tray is the default paper supply Open the manual feed slot to feed individual types of stock for example letterhead or labels for one off jobs For more information refer to Paper and Media Press Menu on the control panel Press the up down arrows to display the desired feature and press OK Press the up down arrows to display the desired option and press OK to save your selections For more information about programming options refer to Copy Options Press Back to return to the top level menu Enter the Quantity Note Some options may be unavailable depending on your machine configuration The maximum copy quantity is 99 Xerox WorkCentre 3215 3225 117 User Guide Copy Procedure e Use the keypad or the up down arrows on the control panel to enter the number of copies required The number entered is displayed in the lower right hand corner of the display Note To cancel an incorrect entry press Clear All and enter the correct quantity Start the Job 1 Press Start Each document is scanned only once 2 If using the document glass to scan 1 2 sided originals the machine displays a message when ready to scan side 2 Continue scanning until all si
278. ur customer web site at www xerox com or contact the Xerox Support Center quoting the machine serial number Xerox Support Center If a fault cannot be resolved by following the display instructions see Error Messages If the difficulty persists contact the Xerox Support Center The Xerox Support Center will want to know the nature of the problem the machine serial number the fault code if any and the name and location of your company Locating the Serial Number The serial number is located on the data plate on the rear cover of the machine The serial number is also listed on the Configuration report under the Device Profile heading See below to print a Configuration report Printing a Machine Report At the machine you can print several types of reports on the machine s information and activity 1 Press Machine Status on the control panel 2 Pressthe up down arrows to scroll to Information Pages and press OK 3 Scrollto select the report you want to print Options are e Configuration Demo Page Network Configuration Supplies Info Usage Counter Fax Received Fax Sent Scheduled Jobs Fax Confirm E mail Sent Junk Fax PCL Font PS Font Epson Font Address Book Press OK Select Yes at the Print prompt and press OK From a networked PC you can find your machine s serial number print a configuration report and browse the status To get to CentreWare Internet Services e Open a web browser at your networked
279. used to assure the identities of the communicating parties with digital signatures individualized checksums verifying data integrity precluding password guessing by network sniffers Enable IP Sec This procedure requires that you have a Shared Secret available IP Sec cannot be enabled until Secure Connection is enabled on the machine For instructions refer to Enable Secure Connection 1 At your workstation open the Web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon E an If prompted enter the Administrator User Name admin and Password 1111 and select Login Select Properties In the Security link on the left hand side select the Network Security link Select the IP Security link The IP Security page displays Click Enable to enable the IP Sec protocol Enter the Shared Secret and Confirm Shared Secret Select Apply to save the settings Select OK when the acknowledgement message displays The IP Sec Current Status confirms the status of the IP Sec protocol ca m G9 0999 Ay To change the Shared Secret click the Change Shared Secret button and enter the new Shared Secret information 12 Click Apply to save the changes 190 xerox WorkCentre 3215 3225 User Guide IP Filtering IP Filtering Overview The IP Filtering is a security feature that allows you to control access to Internet Services IP Filtering allows you to prevent una
280. uthorized access by IP Internet Protocol The IP Filtering feature provides security to the machine by allowing you to register the IP addresses permitted to communicate with the machine This feature is used to prevent Raw TCP IP Printing LPR LPD HTTP Fax to PC IPP SNMP and Scan Manager for Network from unauthorized users Enable IP Filtering 1 nu E WM At your Workstation open the Web browser and enter the IP Address of the machine into the Address bar Press Enter Click the Properties icon If prompted enter the Administrator User ID admin and Password 1111 and click Login Click the Security link Click the Network Security link For IPvA Filtering fen gt Select IPv4 Filtering Select the IPv4 Filtering Enable check box Enter the IP Address es to permit IP addresses to access the device Enter the IP address or an IP address range by using an asterisk as a wild card character For example 192 246 238 is used to reference a subnet of host addresses 192 246 is used to reference a wider subnet of host addresses 192 is used to reference the widest subnet of host addresses The ability to filter on a port or ports is also supported Enter the port information Click Apply to accept changes Click OK For IPv6 Filtering 1 2 3 Select IPv6 Filtering Select the IPv6 Filtering Enable check box Enter the IP Address es to permit IP addresses to access the device Xerox WorkCentre
281. vice is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telephone line Make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what could disable alarm equipment consult your Telephone Company or a qualified installer Canada This product meets the applicable Industry Canada technical specifications A representative designated by the supplier should coordinate repairs to certified equipment Repairs or alterations made by the user to this device or device malfunctions could cause the telecommunications company to request you to disconnect the equipment For user protection make sure that the printer is properly grounded The electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present must be connected together This precaution could be vital in rural areas A WARNING Do not attempt to make such connections yourself Contact the appropriate electric inspection authority or electrician to make the ground connection Xerox WorkCentre 3215 3225 271 User Guide Fax Regulations The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination
282. vity at the Machine 1 Pressthe Machine Status button 2 Pressthe up down arrows to select Network and press OK 3 Enterthe Administrator Password using the alphanumerical keypad The default is 1111 28 Xerox WorkCentre 3215 3225 User Guide Installation Wizard Press the up down arrows to select Wi Fi and press OK This allows you to select the Wi Fi setup The options are Wi Fi On Off allows you to turn Wi Fi On or Off Wi Fi Settings allows you to use a Wizard to find the wireless network name automatically or use the Custom feature to enter the SSID Service Set Identifier information manually WPS allows you to select the Wi Fi Protected Setup the options are PBC or PIN Wi Fi Direct allows you to enable your wireless devices such as notebooks mobile phones and PCs to establish wireless connectivity without the need for a wireless router access point or Wi Fi hot spots Wi Fi Signal allows you view the strength of the wireless connection Wi Fi Default allows you to restore the default wireless settings At the Wi Fi On Off menu confirm that On is selected and press OK Press the up down arrows to select Wi Fi Settings and press OK The options are Wizard and Custom a Select Wizard to have the machine find the WPS Settings automatically If you select this the Searching Wi Fi Network screen displays and the machine searches the wireless network Select your wireless network and select OK
283. word 1111 3 Select the Status tab 4 Click Supplies in the left navigation pane to see the toner levels and imaging unit levels in the printer Xerox WorkCentre 3215 3225 203 User Guide Consumables Storage and Handling of Consumables The toner and drum cartridges contain components that are sensitive to light temperature and humidity Follow the recommendations provided to ensure the optimum performance highest quality and longest life from your new cartridge Follow the guidelines below for storing and handling consumables e Always store cartridges unopened and inside their original package e Store the correct side up in a horizontal position not standing on end e Do not store consumables in e Temperatures greater than 40 C 104 F e Humidity range less than 20 and not greater than 80 e An environment with extreme changes in humidity or temperature e Direct sunlight or room light e Dusty places e A vehicle for a long period of time e Anenvironment where corrosive gases are present e An environment with salty air e Donot store consumables directly on the floor e Do not touch the surface of the photosensitive drum in the drum cartridge e Donot expose the cartridge to unnecessary vibrations or shock e Never manually rotate the drum in the drum cartridge especially in the reverse direction this can cause internal damage and toner spillage When to Order Consumable Supplies To avoid print qual
284. ww xerox com or contact the Xerox Support Center quoting the machine serial number Xerox Support Center If a fault cannot be resolved by following the display instructions check the Troubleshooting chapter of this guide for information If the difficulty persists contact the Xerox Support Center The Xerox Support Center will want to know the nature of the problem the machine serial number the fault code if any plus the name and location of your company The Machine Serial Number can be found on the Configuration Report under Device Profile The serial number is also located on the data plate on the rear cover of the device Documentation Most answers to your questions will be provided by this User Guide Alternatively you can access www xerox com support for additional support and for the following documents e Install Guide contains information about installing the machine e Quick Use Guide provides basic information on how to use the machine Xerox WorkCentre 3215 3225 23 User Guide Further Assistance 24 Xerox WorkCentre 3215 3225 User Guide Installation and Setup This chapter includes Overview Installation Wizard CentreWare Internet Services Network Installation TCP IP Network Installation Unix Printer Drivers Windows Drivers Macintosh Drivers Linux Drivers Unix Drivers Sharing Your Machine Locally Windows Printing Air Print Google Cloud Print Scan to PC Setup Fax Setup E
285. y be too moist or ie fot rough See Media Guidelines A aB d Cc e The transfer roller may be dirty Clean the inside of your machine See Cleaning the A a B b Gc 1 Machine A a B D Cc e The paper path may need cleaning See Cleaning the Machine A a B b Cc A Erb Cc 232 Xerox WorkCentre 3215 3225 User Guide Common Problems Condition Suggested Solutions Dropouts If faded areas generally rounded occur randomly on the page A a B e A single sheet of paper may be defective Try reprinting the job a b q e The moisture content of the paper is uneven or the paper has moist spots on its A aBb Q surface Try a different brand of paper See Media Guidelines AaBb Q e The paper is damaged The manufacturing processes can cause some areas to reject AaBbG toner Try a new ream or brand of paper AaBbo e Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thick e If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page Vertical lines AaBbC AaBbC AaBbC AaBbCG AaBbCe The paper is too rough and dirt from the paper falls to the inner areas of the machine on to the transfer roller Clean the inside of your machine See Cleaning the Machine The paper path may need cleaning See Cleaning the Machine If black vertical streaks appear on the page isolat

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