Xerox Nuvera 100 MX User's Manual
Contents
1. 11 Stock 3 4 CQ 26871 Queue and Job based subsetting fails for odd number of pages duplex jobs seenssssennsssssennsssseennessssennssessennssssennnsssennnessenennnnn 3 4 CQH47602 DS3500 finisher a Job integrity issue may occur if the unload button is pressed just before the first sheet is delivered 3 4 CQ 47579 Non clearable Top Edge Sensor Fault eeeeeese 3 4 CQH46849 Message stating The online configuration file online config does not exist when closing the Gateways 3 5 CQ 47518 When printing files from CD all pending jobs go to reject state3 5 CQ 47650 Printer will boot up slowly when FFRPS is on and the user has a firewall turned On 3 5 CQ 46415 System may stop at SUNOS banner screen during power on 3 5 When exiting MICR Mode the Edge erase remains at no erase 3 6 Hints and Tips Guide iii Preface General Purpose and Audience This document for the Xerox Nuvera contains the following information Software release deliverables and version numbers New features in this release Issues resolved in this release New issues present in this release Known operating limitations that are to be resolved in a future release Standard system operating procedures and information can be found in the following documentation For specific information about system operations performance and features refer to the Xerox Nuvera User Guide and Training Aid For connect2. Software Version 9 2 21 May 2010 Xerox Y 701P50710 Xerox Nuvera Hints and Tips Guide Xerox Nuvera 100 120 144 EA MX Production System Xerox Nuvera 200 288 EA MX Perfecting Production System 2010 Xerox Corporation All rights reserved XEROX and XEROX and Design Xerox Nuvera and FreeFlow are trademarks of Xerox Corporation in the United States and or other countries Changes are periodically made to this document Technical inaccuracies and typographic errors will be corrected in subsequent editions Document Version 9 2 May 21 2010 Table of Contents IE ache ETE E PERE AARET EEA blabla acia deal eal deal v General Purpose and Audience uussenssssenssssennssssennsssssennessssennussessennessesennnnn v t SONATE VAN e 1 1 2 New Capabilities in Version 9 2 Software 2 1 3 Release Iris 3 1 Issues resolved nssssensssenennessennensensennnsseenunssssenunnersennunssssenennsennunsersenunnersennensee 3 1 Issues FEMMGIMING cocinan enanas 3 2 CQ 45919 Tray Programming Reverts to Default Settings 3 2 CA 3 2 CQ 43471 Skewed Inserts with Xerox Tape Binder 3 2 CQH43522 Annotation n usesesssenennsssennenssssenennsssennenssssenennsssernenner 3 2 CQ 43522 A get i rateta i 3 3 CQH44256 Configuration Backup 3 3 CQ 44223 PDF and HTML Files Viewed from CD 3 3 CQH44186 Recognizing Indication of Successfully Proofed Job 3 3 CQ 38117 Short Edge Feed 9x
3. cover status does not consistently disappear after closing the top cover CQH4683 2 Stacker state changes incorrectly CQ 44682 Run until full option conflicts with Dual DS3500 s CQ 43933 Unable to Eject CD Tray CQ 45892 MICR Mode does not disable Edge Treatment Hints and Tips Guide 3 1 Release Issues Xerox Nuvera Issues remaining CQ 45919 Tray Programming Reverts to Default Settings Description When After Every Tray Cycle tray confirmation is enabled and a tray is cycled all tray programming except for Stock Size in the pop up confirmation window is set to default Workaround If you are using named stock or stock weight different than the queue default weight then it is recommended that you set System Preferences gt Stocks and Trays gt Tray Confirmation to None If you do not then each time the tray confirmation pop up window opens all the values will be set to the queue default values CQ 45544 Build Job Description 11x17 and 8 1 2x14 build jobs are printing with second segment as 8 5x11 instead of 11x17 Workaround When using Build Job please leave the paper selection set to APS before entering Build Job Once you are in Build Job you can change the paper selection to any stock you wish You also can leave it set to APS CQ 43471 Skewed Inserts with Xerox Tape Binder Description Books printed on 60gsm paper that have heavy 90gsm and higher inserts can cause last several pages in
4. ivity topics and DFA configuration management refer to the Xerox Nuvera System Administrator s Guide as well as the DFA Resource Guide For print driver installation supported print drivers and common issues with the Xerox FreeFlow Print Server print driver functionality refer to the CentreWare Printer Drivers Guide New print drivers are available at www xerox com For LCDS specific information refer to the LCDS User Guide For more detail on IPDS functionality refer to the FreeFlow Print Server IPDS User Guide Hints and Tips Guide Preface This page left intentionally blank vi Xerox Nuvera Hints and Tips Guide Software Versions This document references the following software versions Item Version Number Free Flow Print Server 7 0 SP3 Tigris RV 9 2 24 xx System software CP73A131 IPDS must match DocuSP version CP 73A1 31 FreeFlow Print Server 7 0 SP3 Remote Workflow CP 73A1 14 English CP 73A1 14 Multinational FreeFlow Print Server 7 0 SP3 and Variable Input version FreeFlow Print Server 7 0 SP1 Includes Variable Input VI and Variable Print Manager VPM version 5 0 VIPP Version VIPP Project Container is known as the FreeFlow VI Project Container Drivers 100 120 144 200 288 EA MX DPS CD Release version 02 073 09 Windows Driver 5 138 3 0 Mac Driver 7 0 6 497 FreeFlow Print Server 7 0 SP1 x86 System Restore CP 5162 93 01 July 2007 No
5. mmediate use of the new device Introduced an Alternating Set Mode for machines with dual stackers Dual BFM This mode will alternate the destination of the sets of the job between the 2 stackers eliminating the wait times for the sets to go to the stacker This mode is most beneficial for small sets to dual BFM by greatly increasing productivity of these types of jobs The Xerox Tape Binder is now configurable in Dual Mode 2 XTB connected together Disable status messages when trays are disabled This de clutters the status message area when a tray is disabled Add a custom edge erase feature that can set the edge erase in the range of Omm to 6mm for each of the four edges Added the ability to disable enable a stacker on DS3500 or BFM This allows the user to disable a stacker if they want to restrict jobs from going to that stacker and then re enable later Enable both top trays for purge events on systems with 2 top trays This will improve purge effectiveness 10 Improved jam clearance by adding additional areas that can be purged to the 5B area 11 Added several new Finisher profiles to the catalog Hints and Tips Guide 2 1 Release Issues Issues resolved The following is a list of Xerox Nuvera 9 1 issues that have been resolved and no longer apply to Xerox Nuvera 9 2 systems CQ 45904 Paper Tray Disappears from Job Properties Stock List CQ 45980 User not Prompted to Empty All Stackers CQ 46637 Close top
6. n is in the visible portion of the table This column is identified by a computer icon in the header If the column is at the end of the table left side move it to the beginning right side A successfully proofed job will have an icon appear in this column that looks like a green check mark over a document Hints and Tips Guide 3 3 Release Issues Xerox Nuvera CQ 38117 Short Edge Feed 9x11 Stock Description 9 x 11 stock cannot be loaded short edge first SEF Workaround Load an SEF only stock such as Legal run one or more sheets on that stock then unload it and put in 9x11 S CQ 26871 Queue and Job based subsetting fails for odd number of pages duplex jobs Description Subset offset and finishing can be programmed on job in the job manager or on a Queue This works fine for simplex jobs It will also work for duplex jobs as long as the request is foran even number of images But if the request is for a subset that would require a duplex page to be split then the request fails Workaround Only program even number of pages in the subset CQ 47602 DS3500 finisher a Job integrity issue may occur if the unload button is pressed just before the first sheet is delivered Description IF the user presses the DS3500 stacker unload button just before the first sheet of the job reaches the stacker there may be a jam in the flipping wheel area which could cause job integrity issues Workaround Please do not press the DS3500 s
7. ound Turn off FFRPS or the firewall before starting up or restarting the printer CQ 46415 System may stop at SUNOS banner screen during power on Description After powering on the printer the system may stop at a black screen with the SUNOS 5 10 Version banner message Workaround Power off and then back on to correct the problem Hints and Tips Guide 3 5 Release Issues Xerox Nuvera When exiting MICR Mode the Edge erase remains at no erase Description When exiting MICR Mode the edge erase setting will remain at none We leave it to the user to set the edge erase to the values they want Workaround Do not forget to set the edge erase to desired setting after exiting MICR Mode 3 6 Hints and Tips Guide Xerox
8. tacker unload button just before receiving the first sheet of a job CQ 47579 Non clearable Top Edge Sensor Fault Description If a Top Edge Sensor fault occurs and the machine is restarted with the IOT doors open a non clearable Top Edge Sensor Fault may occur Workaround Close the IOT doors and then Power off Power on the machine and the fault will clear To avoid the occurrence ensure the IOT doors are closed before restarting the machine 3 4 Hints and Tips Guide Xerox Nuvera Release Issues CQ 46849 Message stating The online configuration file online config does not exist when closing the Gateways Description The above error message may occur when closing the Gateways window in the Online Setup tab Workaround If this occurs select OK in the error message and then close or Cancel in the gateways window CQ 47518 When printing files from CD all pending jobs go to reject state Description When printing files from the CD and the user selects the eject button will cause all pending jobs to change to reject state Workaround Do not eject the CD while printing files for the CD If all this was done all jobs will need to be resubmitted CQ 47650 Printer will boot up slowly when FFRPS is on and the user has a firewall turned on Description When the user has FreeFlow Remote Printing Service turned on and a firewall turned on the printer will take longer than usual to restart or power on Workar
9. te Since the Xerox software supports the current release and two past major releases DocuSP Remote Workflow 5 1 software supports DocuSP versions 4 1 4 2 5 0 and 5 1 If an earlier version of DocuSP is being used you can install an older version of DocuSP Remote Workflow DocuSP Remote Workflow 5 0 software supports DocuSP versions 4 1 4 2 and 5 0 Version 3 8 software will no longer be visible to the 5 0 DRW software Alternatively you can run two applications on the desktop Note The print drivers included with the system support Microsoft Windows Vista Check the driver download page at www xerox com for print driver documentation Hints and Tips Guide 1 1 New Capabilities in Version 9 2 Software The following is a list of new capabilities enabled with version 9 2 software 1 9 Added a generic Icon for DFA devices onto the Machine graph This will assist in differentiating faults between DFA devices and BFM DS3500 finishers When faults occur on a DFA device the Fault Icon will appear above the DFA Icon instead of above the BFM DS3500 The new DS3500 is a stacking device that also enables other inline finishing by providing document transport capability and full DFA support to DFA compliant finishing devices Profiles for new DFA devices introduced after a software release can now be downloaded to connected machines If a user purchases a new DFA device the profile is already loaded on the machine enabling i
10. the book to be skewed Workaround Recommend using inserts less than 90gsm when body is 60gsm CQ 43522 Annotation 1 Description Do not use Annotation when feeding from the short edge feed tray and selecting the 180 degree rotate The annotation will be upside down Workaround None 3 2 Hints and Tips Guide Xerox Nuvera Release Issues CQ 43522 Annotation 2 Description When performing a Copy and Save or Print and Save operation with annotations turned on the reprint of the saved job will be unreadable Workaround Perform a Save operation and then Print the saved job CQ 44256 Configuration Backup Description When performing a Configuration Backup make sure you do not exceed the maximum disk size of the CD If you do the backup will fail without an indication as to why Workaround None CQ 44223 PDF and HTML Files Viewed from CD Description Operator needs to view PDF or HTML files on a CD Workaround Do one of the following 1 To view PDF files go to Launch gt Applications gt Graphics gt PDF Document Viewer and open the PDF on the CD 2 To view HTML files go to System gt Remote Services gt Options gt Launch Web Browser CQ 44186 Recognizing Indication of Successfully Proofed Job Description When a job is successfully proofed there appears to be no indication that it has been proofed Workaround Ensure the Proof Review Status colum
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