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Xerox DocuPrint N32 User's Manual
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1. 2 8 Chapter 3 Using the Control Panel 3 1 Control Panel Features ener 3 2 DocuPrint N24 N32 and N40 User Guide TOC1 The Display ors Gt ear Gee 3 3 Menu Options eren 3 4 Chapter 4 Paper Loading and Orientation 4 1 Selecting Papel 4 2 Storing Paper nnne nnns 4 5 Loading Paper eene een 4 6 Using Trays 1 2 and 3 if lt 4 7 Using Trays 4 and 5 in the 2 500 Sheet Feeder 4 11 Using the 50 Sheet Bypass Feeder 4 14 Using the 100 Envelope 4 19 Automatic Tray Switching 4 20 Paper Size Type 4 21 Duplex Two Sided 4 22 Print Orientation and Control Panel Settings 4 23 Chapter 5 Clearing Jams and Jam Recovery 5 1 Paper 5 2 What Causes a Paper Jam 5 2 Clearing Paper loms e 5 2 Clearing Area No Duplex 5 7 Clearing Area A With Duplex
2. Figure 1 3 Customer replaceable components Front View Covers Open 1 Fuser 2 Toner Cartridge 3 Bias Transfer Roll BTR 4 Feedrolls 1 8 4 DocuPrint N24 N32 and N40 User Guide Installing Your Printer Installing Your Printer There are other documents which will help you install your printer The purpose of this section is simply to guide you to those documents and sections of documents The following documentation is available for installation assistance The DocuPrint N 40 System Administrator Guide on the N40 product CD Chapter 1 shows how to initially install the DocuPrint N 40 Appendix B shows how to install the DocuPrint N 40 Toner Cartridge and M aintenance Kit Appendix C shows how to install and remove the 2 500 Sheet Feeder Duplex M odule 10 bin Mailbox Collator 100 Envelope Feeder Hard Disk Drive XNIC Network Interfaces and memory SIMM s The 2 500 Sheet Feeder Duplex Module 10 bin Mailbox Collator and 100 Envelope Feeder have installation instructions in their boxes The DocuPrint N 40 itself comes with a Quick Installation Guide which guides you on your initial installation of the printer The DocuPrint N40 Quick Network Install Guide provides guidance as to how to connect to the network within your specific environment Chapter 1 Getting Started 1 9 Installing Your Printer
3. 5 9 Clearing Area 5 12 Clearing Area 5 12 Clearing Area 5 13 Clearing Tray 5 ire oen 5 14 Clearing the Duplex 5 15 Chapter 6 Replacing Your Toner Cartridge 6 1 Replacing the Toner Cartridge 6 2 Standard Confouration 6 3 Duplex Configuration 6 6 About the Maintenance Kit 6 9 TOC2 DocuPrint N24 N32 and N40 User Guide Chapter 7 Troubleshooting 7 1 Diagnostic Message Display 7 2 Printer Operation 7 3 Chapter 8 References 8 1 Further References eese nennen nna 8 2 Appendix A CE Declaration A 1 DocuPrint N24 N32 and N40 User Guide TOC3 J TOC4 DocuPrint N24 N32 and N40 User Guide Getting Started Introduction 1 2 User Documentation Road Map 1 3 Hardcopy User Documentation in the Box 1 3 Your N40 CD Which Comes in the Box 1 4 H
4. 11ANOYAPIOY 1995 No 73 23 EEC ANO THN OAHMA 93 68 EEC ME TOYZ TON EXETIKA ME MHXANHMATA XAMHAHZ 1IANOYAPIOY 1996 OAHTIA No 89 336 EEC ZYMMOPOOZHZ ME TOY gt NOMOY2 TON THN gt YMBATOTHTA MIA AIAKHPYZH NOY 2 TIZ AIATAZEIX ZXETIKA ZHTHOEI ANO TON THE RANK XEROX ZYMBATOTHTA va Aetroupy a vou unxavrjuaroq OEL ISM n pa toguxvornuv v va neptoptopoU CE Declaration C suoMI T ss tuotteessa oleva CE eli vaatimustenmukaisuusmerkint osoittaa Xerox on sitoutunut noudattamaan seuraavia EU direktiivej mainitusta p iv m r st l htien Tammikuun p iv 1995 Neuvoston direktiivi 73 23 ETY ja sen muutos 93 68 tietyll jannitealueella toimivia s hk laitteita koskevan j senvaltioiden lains d nn n l hent misti Tammikuun 1 p iv 1995 Neuvoston direktiivi 89 336 ETY s bk magneettista yhteensopivuutta koskevan j senvaltioiden lains d nn n l hent mist T ydelliset ti
5. Guide Version 1 8 Notice Copyright 1998 1999 Xerox Corporation All Rights Reserved Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX The Document Company the stylized X DocuPrint and N24 N32 and N40 are trademarks of Xerox Corporation or its subsidiaries Adobe and PostScript are trademarks of Adobe Systems Incorporated PCL HP and Laser et are trademarks of Hewlett Packard Company IBM is a trademark of International Business achines Corporation Microsoft Microsoft Windows Microsoft Word MS and M S DOS are trademarks of M icrosoft Corporation Univers is a trademark of Linotype AG or its subsidiaries WordPerfect is a trademark of Corel Corporation Centronics is a trademark of Centronics Corporation M acintosh and TrueType are trademarks of Apple Computer Incorporated OnPage is a trademark of COM PUTER applications Inc All other product names trademarks tradenames of their respective owners PCL PCL5e and PCL6 are trademarks of Hewlett Packard Company This printer contains an emulation of the Hewlett Packard PCL command language recognizes HP PCL commands and processes these commands in
6. The DocuPrint N 40 Support Brochure or your warranty booklet Network Installation Information The DocuPrint N 40 Quick Network Installation Guide DocuPrint N40 CentreWare Information The DocuPrint N 40 CentreWare DP Users Guide on the Printer M anagement Software CD DocuPrint N 40 System Administrator Guide on the N40 CD Translated Versions of the DocuPrint N 40 User Documentation on the N 40 CD Chapter 8 References 8 3 Further References 8 4 DocuPrint N24 N32 and N40 User Guide CE Declaration This Appendix contains the CE Declaration which only applies to European Countries Appendix A CE Declaration A 1 CE Declaration ENGLISH The CE marking applied to this product symbolises Xerox s declaration of conformity with the following applicable directives of the European Union as of the dates indicated January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EEC Approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC Approximation of the laws of the member states related to electromagnetic compatibility A full declaration defining the relevant directives and referenced standards can be obtained from your Xerox representative WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical equipment the external radiation from ISM equi
7. 2 500 Sheet Feeder CAUSE s ACTION Open Tray 5 and remove jammed paper Refer to the section Clearing Paper Jams page 5 2 and the procedure Clearing Tray 5 page 5 14 Table 5 1 Page 4 of 4 5 6 DocuPrint N24 N32 and N40 User Guide Paper Jams Clearing Area No Follow the procedure below to clear a paper jam from Area A when the Control Panel display reads Clear Duplex Module Area A and the printer does not have the Duplex Module installed Cir c UT ue L ih st a Remove the Face up Bin by lifting it up 2 Open Door A and out 3 Remove any jammed paper A If the leading edge of the paper is already in the Face down Bin gently pull outthe paper until itis completely removed D Chapter 5 Clearing Jams and Jam Recovery 5 7 Paper Jams B If the paper is jammed in the Fuser area remove it carefully without touching the Fuser If it becomes difficult to pull out the paper locate the green knob atthe same time press it in and turn it until the paper is adequately out and easy to pull Never touch the Fuser area where A a label indicating high temperature is located C If the paper jammed in Area is below the Fuser remove it by gently pulling it away from the printer 5 8 DocuPrint N24 N32 a
8. Chapter 5 Clearing Jams and Jam Recovery 5 13 Paper Jams Clearing Tray 5 Follow the procedure below to clear a paper jam from Tray 5 of the 2 500 Sheet Feeder when the Control Panel display reads Reset Tray 5 Wi Lue Open and remove Tray 3 by lifting the tray from the front Carefully pull out any jammed paper Reseat the paper then replace and close Tray 3 Open Door and remove jammed paper Then close Door C Lift the Tray 5 transport and carefully remove any jammed paper then close Trays 4 and 5 3 Open Trays 4 and 5 Carefully remove any jammed paper Reseat the paper in the trays 5 14 4 amp DocuPrint N24 N32 and N40 User Guide Paper Jams Clearing the Duplex Follow the procedure below to clear a paper jam from the Duplex Module when the Control Panel display reads Module Clear Duplx Unit ER lt V UW DMS d 775 2 Open the inside cover of the Duplex Module 3 Remove any jammed paper in the 4 Close the inside cover of the Duplex direction of the arrow M odule then close the Duplex M odule Chapter 5 Clearing Jams and Jam Recovery 5 15
9. Box QIG which shows you how to get the printer up and running 2 This N24 N32 and N40 User Guide UG which provides you with the basic information needed to use your printer M ore detailed N 40 user information is contained in your System Administrator Guide SAG on your N40 CD 3 The N24 N32 and N40 Quick Network Install Guide QNIG which briefly shows you how to connect your printer to a network in your specific environment More detailed N etwork Environment information is contained in the Technical Information Guide TIG on your N40 CD Chapter 1 Getting Started 4 1 3 J User Documentation Road Your N40 CD Which This CD contains the following pieces of information Comes in the Box 1 The N24 N32 and N40 User Guide UG 2 The N24 N32 and N40 Quick Network Install Guide QNIG 3 The N24 N32 and N40 System Administrator Guide SAG 4 The 2 000 Sheet Finisher documentation 5 A procedure to upgrade your printer software The System Administrator Guide on this CD contains the following information should you require it 1 The N24 N32 and N40 Quick Install Guide in Chapter 1 2 Installation instructions for N40 options in Appendix 3 Installation instructions for the Toner Cartridge and the Maintenance Kit in Appendix This document also contains a considerable amount of more detailed N40 user information 1 4 4 DocuPrint N24 N32 and N40 User Guide User Documentation Ro
10. Chapter 2 of this guide provides some direction on how to install your DocuPrint 40 drivers and CentreWare software More detailed information about installation can also be found in your CentreWare DP Users M anual contained on the Printer Management Software CD that comes with your DocuPrint N40 Please remember to save and store all your packing materials in a dry place so that you can retrieve these materials in the future should you be required to transport your DocuPrint N40 or its options 1 10 4 DocuPrint N24 N32 and N40 User Guide v Printing a Configuration Sheet Printing very convenient way of both testing basic printer operation and determining how your printer is configured Configuration is to print a Configuration Sheet Sh eet The following operator sequence from the DocuPrint N 40 Control Panel will cause a Configuration Sheet to be printed 1 Press Menu Up Menu Down v until you see Menus Test Menu on the Display 2 Press Item Up 2 or Item Down s until you see Test Menu Config Sheet on the Display 3 Press Enter 4 The Configuration Sheet will be printed Chapter 1 Getting Started 1 11 J Printing a Configuration Sheet 1 12 4 DocuPrint N24 N32 and N40 User Guide Printer Management Software and Drivers Using CentreWare DP with the DocuPrint N40 2 2 DocuPrint
11. Chapter 4 Paper Loading and Orientation 4 19 Automatic Tray Switching Automatic Tray Switching Automatic tray switching available for both PCL and PostScript jobs enables you to group two or more input trays together into one logical tray and in a specific order in which the trays will be searched to satisfy an input request Tray switching is useful for Increasing paper capacity When the current paper tray runs out of paper the printer automatically switches to the next tray in the sequence provided the paper size and type in the next tray is the same size and type as that in the current tray Searching for the correct paper size and type If the paper size and type specified in your software application does not match the size paper loaded in the current paper tray the printer automatically searches the next tray in the sequence for a paper size and type that matches Loading paper in one tray while printing from another tray filling an empty tray while printing Tray switching is made possible via the Tray Sequence item in the Control Panel s Tray M enu It enables grouping of Trays 1 and 2 in the printer the 50 Sheet Bypass Feeder and Trays 3 4 and 5 in the 2 500 Sheet Feeder if installed into a variety of sequence combinations Tray switching can also be turned off The 50 Sheet Bypass Feeder is referred to as the M BF for Multiple Bypass Feeder in the Control Panel s Tray Sequence s
12. Line Terminat Print Errors Binary PS Envelope Size MBF Size MBF Type Tray 1 Tray 2 3 Type Tray 4 Type Tray 5 Type Tray Sequence Print Delete Paper Size Paper Type Page Policy Page Timeout Copies Orientation Duplex Draft Mode Edge to Edge Output Timeout Output Offset Output Dest System Menu Parallel Menu Serial Menu Port Enable Port Timeout Parallel PDL Bidirectional Port Enable Port Timeout Serial PDL Handshake Baud Rate Power Saver Defaults Novell Enable LPR Enable LPR Banner LPR PDL Ethernet Menu m Novell Menu __ Test Menu Novell Enable LPR Enable LPR Banner LPR PDL Token Ring Menu TM Novell PDL Novell Mode Frame Type Polling Interval PServer Name Primary Server NDS Tree NDS Context Config Sheet Demo Page PCL Font List PS Font List Test Print Disk Directory Hex Mode Restart Printer Reset Menu DLC LLC Enable DLC PDL NetBEUI Enable NetBEUI PDL AppSocket Enable AppSocket PDL TTalk Enable HTTP Enable IP Address Res IP Address Subnet Mask Default Gateway Port Timeout Source Routing Speed LAA Language Factory Defaults Network Defaults Demo Mode 1 Delete Jobs Init Disk DLC LLC Enable DLC PDL NetBEUI Enable NetBEUI PDL AppSocket Enabl AppSock
13. N40 PCL Emulation Printer Drivers 2 4 DocuPrint N40 PostScript Printer Drivers 2 5 Driver Features 2 6 Installing CentreWare DP and Drivers 2 8 Configuring Your Drivers 2 8 Chapter 2 Printer Management Software and Drivers 4 2 1 Using Centre are DP with the DocuPrint N40 U ei Xerox CentreWare DP is easy to use printer management software for Xerox printers Through the ease of CentreW are DP point and click navigation you can install connect and configure the DocuPrint N 40 on a network quickly and with the Docu Print N40 CentreWare DP provides network administrators with simplified setup procedures and effortless management of networked Xerox DocuPrint N 40 printers Table 2 1 lists CentreWare DP key features and benefits For more specific information about CentreWare DP use and operation see The CentreWare DP User Guide Table 2 1 CentreWare DP key features and benefits Feature Benefit Setup W izard Provides a step by step guide to get your printer quickly up and running on the network Advanced Setup Provides a tool to service multiple file servers and queues Instant Status Allows you to select a printer from the Printer List to see what that printer is doing at any given time Remote Configuration Allows you
14. header and therefore not have indicated that PostScript job was being sent Check your software to make sure the PostScript header file is being sent to the printer Set the Print Errors item in the PostScript Menu to On and resend the job If an error page prints there is a problem in the PostScript coding Correct the coding problem and resend the job If the job still does not print and an error page was not printed the job may require additional memory A PostScript or PCL job 1 Check that PostScript is installed also check that you are using a fails to print DocuPrint N32 PostScript printer driver 2 PostScript job set the Print Errors item in the PostScript to On and resend the job If an error page prints there is a problem in the PostScript coding Correct the coding problem and resend the job If the job still does not print and an error page was not printed the job may require additional memory 3 For a PCL job do the following Check the output for PCL errors If there is a problem in the PCL coding correct the coding problem and resend the job If there is no error message resend the job If the job still does not print the job may require additional memory Table 7 1 Page 3 of 3 Chapter 7 Troubleshooting 4 7 5 Printer Operation Problems 7 6 DocuPrint N24 N32 and N40 End User Guide References Chapter 8 References 8 1 Furt
15. see Toner Cartridge Toner Cartridge Location in printer 1 8 Recycling 6 4 6 6 Replacing 6 2 to 6 8 With Duplex M odule 6 6 to 6 8 Without Duplex M odule 6 3 to 6 5 Transparencies Sizes supported 4 4 Supported Trays Bins 4 4 Tray 1 Capacity 4 4 Loading 4 7 to 4 10 Location on printer 1 7 Paper orientation 4 9 to 4 10 Paper sizes supported 4 4 Tray 2 Capacity 4 4 Loading 4 7 to 4 10 Location on printer 1 7 Paper orientation 4 9 to 4 10 Paper sizes supported 4 4 Tray 3 Capacity 4 4 Loading 4 7 to 4 10 Location on printer 1 8 Paper orientation 4 9 to 4 10 Paper sizes supported 4 4 Tray 4 Capacity 4 4 Loading 4 11 to 4 13 Location on printer 1 8 Paper orientation 4 13 Paper sizes supported 4 4 Tray 5 Capacity 4 4 Loading 4 11 to 4 13 Location on printer 1 8 Paper orientation 4 13 Paper sizes supported 4 4 DA DocuPrint N24 N32 and N40 User Guide Tray Sequence Also see Tray switching Tray switching Also see Tray Sequence Description 4 20 to 4 21 Paper size type mismatch 4 21 Troubleshooting Paper jams 5 2 to 5 15 Printer operation problems 7 3 to 7 5
16. till gg till eu direktiv 93 68 eec vad g ller n rmanden av medlemsl ndernas lagar betr ffande l gsp nningsutrustning 1 januari 1996 eu direktiv 89 336 eec vad g ller n rmanden av medlemsl ndernas lagar betr ffande elektromagnetisk kompatibilitet Ytterligare beskrivning och definiering av relevanta direktiv och refererade standards kan erh llas D n er Xerox representant ELEKTROMAGNETISK KOMPATIBILITET VARNING F r att denna utrustning ska f arbeta i n rheten av en ISM utrustning s m ste den extema str lningen fr n ISM utrustningen avgr nsas eller neds ttas HOLLANDS CE STEMPEL OP DIT PRODUKT SYMBOLISEERT DE CONFORMITEITS VERKLARING VAN XEROX MET D VOLGENDE VAN TOEPASSING ZIJNDE RICHTLIINEN VAN DE EU VANAF DE AANGEGEVEN DATA JANUARI 1995 Richtlijn 73 23 EEG van de Raad van 19 februari 1973 betreffende de onderlinge aanpassing van de wettelijke voorschriften der Lid Staten inzake elektrisch materiaal bestemd voor gebruik binnen bepaalde spanningsgrenzen 1 JANUARI 1996 Richtlijn 89 336 EEG van de Raad van 3 mei 1989 betreffende de onderlinge aanpassing van de wetgevingen van de Lid Staten inzake de elektromagnetische compatibiliteit DE VOLLEDIGE TEKST VAN DEZE VERKLARING WAARIN DEFINITIES VAN DE RELEVANTE RICHTLUNEN EN DE RELEVENTE NORMEN KAN WORDEN VERKREGEN BIJ UW XEROX LEVERANCIER ELEKTROMAGNETISCHE COMPATIBILITEIT WAARSCHUWING Om dit apparaat in de nabijheid van
17. to evenly sheet from the drum shutter distribute the toner inside 7 Hold the amber handle with one hand 8 Gently pull the sealing tape straight out and gently push the Toner Cartridge all in the direction of the arrow the way into the printer i If the tape is pulled out at an angle Do not touch any parts inside the it may break printer Make sure the cartridge is firmly seated in the printer Chapter 6 Replacing Your Toner Cartridge 4 6 7 Replacing the Toner Cartridge ik M ZZ Tim q 9 Close the front cover and Door A 10 Close the Duplex M odule 6 8 d Ko When closing Door do not use the latch on the cover Instead follow the instruction label on the cover for the correct location at which to push the cover closed DocuPrint N24 N32 and N40 User Guide About the Maintenance Kit About the Maintenance Kit The DocuPrint 40 also has a Maintenance Kit which is customer installable This kit should be installed after every 300 000 impressions You will be told by a message on the Display when to install this kit Instructions for installing this kit are in Appendix B of the DocuPrint N40 System Administrator Guide The Maintenance Kit is comprised of three items Fuser Cartridge Bias Transfer Roll BTR 15 feedrolls three f
18. you may want to insert the correct paper size label in the paper size slot on the front of the tray 10 Push the tray all the way back into the printer until it latches Top View 1 Duplex printing 2 Simplex printing Load the following paper sizes with the long edge on the left leading into the printer Letter Statement Executive A4 A5 Figure 4 1 Trays 1 2 3 paper orientation long edge feed A Chapter 4 Paper Loading and Orientation 4 9 Loading Paper Figure 4 2 Trays 1 2 3 paper orientation short edge feed 1 Duplex printing 2 Simplex printing Load the following paper sizes with the short edge on the left leading into the printer Legal Folio Ledger gt The paper in this illustration looks like letter 2 4 size paper but it is not The graphic is only a generic representation of the paper sizes listed above XOWIX 4 10 4 DocuPrint N24 N32 and N40 User Guide Loading Paper Using Trays 4and 5 Trays4and 5 the optional 2 500 Sheet Feeder hold up inthe 1 000 sheets of 20 Ib 80 g m paper each in A4 Letter and Executive size only The following procedure 2 500 Sheet Feeder usesTray 4 as an exam
19. 2 and N40 User Guide Loading Paper Using Trays 1 2 Trays 1 and 2 in the printer and Tray in the optional 3 if installed 2 500 Sheet Feeder hold up to 500 sheets of 20 Ib 80 g m paper each Refer to the section Selecting Paper page 4 2 for acceptable paper sizes and weights Pull out the tray Tray 1 1 shown above 2 Prepare a stack of paper making sure the until it stops tops of the sheets are aligned 3 Gently lift up the width guide and slide it 4 Press down the gray handle and slide the all the way until it stops side guide all the way until it stops If you are replacing paper of the same size skip to Step 5 on page 4 8 Chapter 4 Paper Loading and Orientation 4 7 Loading Paper 5 Place the paper in the tray between the 6 Adjust the side guide to the paper length guides see Figure 4 1 on page 4 9 and Figure 4 2 on page 4 10 for orientation Do not stack paper above the A indicated mark 7 Align the edges of the paper stack 8 Adjust the width guide to the paper width Make sure the guide is locked firmly A in the guide hole on the bottom of the tray and that both the side and width guides are set correctly for the size of paper you are using 4 8 4 DocuPrint N24 N32 and N40 User Guide Loading Paper 9 If changing paper size
20. 2 5 1 N N N N N N N 2 6 Sun OS 4 14 N N N N N N N IBM AIX 4 1 x 4 2 x N N N N N N N HP UX 9 x 10 x N N N N N N N 1 Page policy Xerox custom drivers are recommended for use with the DocuPrint N 40 since they will generally support the most DocuPrint N 40 features Chapter 2 Printer Management Software and Drivers 2 7 Installing Centre are DP and Drivers Installing Inside the cover of the DocuPrint N40 CDs which come with your printer are booklets which give you CentreWare DP instructions on how to load both your DocuPrint N 40 drivers and your DocuPrint N40 CentreWare software and Drivers depending on your software environment In addition your System Administrator also has the capability to download drivers directly to your workstation Configuring Your When you initially use any of your drivers make sure to Drivers properly configure your driver by setting the correct DocuPrint N 40 options displayed under the PRINTER CONFIGURATION tab in the drivers You can determine which DocuPrint 40 options you have by printing a Configuration Sheet 2 8 DocuPrint N24 N32 and N40 User Guide Using the Control Panel Control Panel Features 3 2 Th Display qhay qayaq 3 3 Menu Options 3 4 Chapter 3 Using the Control Panel 3 1 Control Features Co ntrol Panel The DocuPrint N40 Cont
21. Paper Table 4 1 Acceptable media sizes and capacities for all DocuPrint N40 media trays 50 Sheet 100 10 bin Media Size Tray 2 Tray 4 Bypass down up Mailbox Tray 1 Tray 3 Tray 5 Feeder Feeder Bin Bin Collator 297x420 mm amp A4 210x297 mm A5 148 210 105x148 Statement 5 5 8 5 140x216 mm 4 D Executive 7 25x10 5 184x267 mm Letter 8 5x11 216 279 mm Folio 8 5x13 216x330 mm Legal 8 5 14 216 356 3 Ledger 11x17 279x432 mm Envelopes COM 10 4 1259 5 105x241mm Monarch 3 87x7 5 98x191mm 4 33 8 66 110x220 mm i 1 S 5 6 38x9 01 162x229 mm e Transparencies AA 210 297 Tray 2 e D Letter 8 5x11 216x279mm Tray 2 Labels A4 210x297 mm Letter 8 5 lt 11 216x279mm 5 Capacity 500 500 tray 1000 tray 50 100 500 200 100 bin 1 Maximum capacity using 20 Ib 80 g m stock For acceptable media sizes for use with the Duplex Module see Table 4 2 on page 4 22 4 4 DocuPrint N24 N32 and N40 User Guide Storing Paper Storing Paper The DocuPrint 40 s print quality is optimized when paper and other print media are properly stored Proper storage ensures optimum print qual
22. Paper Jams 5 16 lt DocuPrint N24 N32 and N40 User Guide Replacing Your Toner Cartridge Replacing the Toner Cartridge 6 2 Standard Configuration 6 3 Duplex Configuration 6 6 About the Maintenance Kit 6 9 D Chapter 6 Replacing Your Toner Cartridge 6 1 Replacing the Toner Cartridge Replacing the Toner Cartridge This section describes how to replace the DocuPrint N40 Toner Cartridge in both a standard configuration printer and a printer with a Duplex Module attached Do not expose the Toner Cartridge to direct sunlight or artificial light for more than 15 minutes Overexposure will permanently damage the photosensitive imaging drum Do not open the drum shutter or touch the green imaging drum surface Be sure to shake the Toner Cartridge as directed to distribute the toner inside the cartridge Print quality may be degraded if the toner is not evenly distributed If the toner has not been properly freed by shaking the cartridge you may hear a noise when powering on the printer and the Toner Cartridge may be damaged Never touch the Fuser area inside the printer where a label indicates high temperature If your printer does not have a Duplex Module installed go to the section Standard Configuration page 6 3 I
23. Use of the following procedures to clear Area Clearing Area A No Duplex Module page 5 7 Clearing Area A With Duplex Module page 5 9 Then use the procedure Clearing Area B page 5 12 to clear Area B Then use the procedure Clearing Area C page 5 12 to clear Area C Then reset Tray 4 Clear Area A B C A paper jam has occurred in Areas A B and C gt Use one of the following procedures to clear Area A Clearing Area A No Duplex Module page 5 7 Clearing Area A With Duplex Module page 5 9 Then use the procedure Clearing Area B page 5 12 to clear Area B Then use the procedure Clearing Area C page 5 12 to clear Area C Then reset Tray 5 Table 5 1 Page 2 of 4 5 4 4 DocuPrint N24 N32 and N40 User Guide Paper Jams Table 5 1 Paper jam messages continued Message Description Corrective Action Paper Jam A paper jam has occurred in Area A Clear Area A Use one of the following procedures Clearing Area A No Duplex Module page 5 7 Clearing Area A With Duplex Module page 5 9 Paper Jam A paper jam has occurred in Areas A and B Clear Area A B First use one of the following procedures to clear Area A Clearing Area A No Duplex Module page 5 7 Clearing Area A With Duplex Module page 5 9 Then use the procedure Clearing Area B page 5 12 to clear Area B Paper Jam A paper jam h
24. a manner comparable with H ewlett Packard Laser et printer products This product includes an implementation of LZW licensed under U S Patent 4 558 302 Specifications described in this publication are subject to change without notice Use of some features may be limited by your hardware or software configuration Contact your dealer Xerox or Xerox Limited for details Table of Contents Chapter 1 Getting Started 1 1 T mA 1 2 User Documentation Road 1 3 Hardcopy User Documentation the 1 3 Your N40 CD Which Comes the 1 4 How Much of This Book Must Read 1 6 Printer Components nennen nnn 1 7 Installing Your Printer 1 9 Printing a Configuration Sheet 1 11 Chapter 2 Printer Management Software and Drivers 2 1 Using CentreWare DP with the DocuPrint N40O 2 2 DocuPrint N40 PCL Emulation Printer Drivers 2 4 DocuPrint N40 PostScript Printer Drivers 2 5 Driver Features eren nnn 2 6 Installing CentreWare DP and Drivers 2 8 Configuring Your 5
25. ad Map The documents on the N40 CD are provided as PDF files with hyperlink capabilities which allow you to easily jump to and access different areas of the document In addition after you access the page or pages of information which you are looking for you can then only print out the page s you need rather than print out the entire chapter or the manual If you do not have a PDF reader on your system you can also install one from this CD N40 printer drivers are also contained on the N 40 product CD The majority of Driver User Documentation is provided via the HELP files included with your drivers In addition to the N40 product CD you are also provided with an N40 Printer Management Software CD This CD contains various pieces of Xerox provided Client Software as well as documentation for this software The N40 Product and Printer Management Software CDs are both provided with a CD Installation Booklet packaged in the CD jewel case You can also refer to the Read Me files on the CDs for more information Since these CDs provide so much important N 40 information please ensure that you save them and keep a safe place Chapter 1 Getting Started 1 5 g How Much of This Book Must Read How M uch of Use this book as a reference for This Book Must 9 Started Chapter 1 Getting Started e Information about CentreWare and installing printer Read drivers Chapter 2 Printer Management Softwar
26. also show Processing when processing data Waiting when waiting for more data 2 It presents a hierarchy of menu options and settings to configure and control the printer For example when you press Menu or Menu Down 5 you will see the following two line message on the display Menus Item Menu suchasJob Menu See Chapter 3 of the DocuPrint N 40 Systems Administrator Guide for information on the Menu system hierarchy Chapter 3 Using the Control Panel 3 3 Menu Options Figure 3 2 on page 3 5 depicts a M enu for the M enu ptions DocuPrint N 40 This map shows which variables are controlled by the DocuPrint N40 menus Details of all the available settings for the variables in these menus are contained in Chapter 3 of the System Administrator Guide In addition Chapter 3 of the System Administrator Guide lists all the operations associated with the DocuPrint N 40 Control Panel keys and lists the specific key processes which need to be executed to set any of these DocuPrint N40 variables 3 4 4 DocuPrint N24 N32 and N40 User Guide Figure 3 2 DocuPrint N40 Menu Map Menu Options v5 Job Menu Cancel Job Form Feed Password Menu PCL Menu Enter Password Job n No Jobs All Jobs Tray Menu PostScript Menu Font Number Pitch Point Size2 Form Length Symbol Set
27. as occurred in Areas A B and C First use one of the following Clear Area procedures to clear Area A A B C Clearing Area A No Duplex M odule page 5 7 Clearing Area A With Duplex Module page 5 9 Then use the procedure Clearing Area B page 5 12 to clear Area B Then use the procedure Clearing Area C page 5 12 to clear Area C Paper Jam A paper jam has occurred in Area B Clear Area B Use the procedure Clearing Area B page 5 12 Paper Jam A paper jam has occurred in Areas B and C Clear Area B C First use the procedure Clearing Area B page 5 12 to clear Area B Then use the procedure Clearing Area C page 5 12 to clear Area C Paper Jam A paper jam has occurred in Area C 2 500 Sheet Feeder Clear Area C Use the procedure Clearing Area C page 5 12 Table 5 1 Page 3 of 4 Chapter 5 Clearing Jams and Jam Recovery 5 5 Paper Jams Table 5 1 Paper jam messages continued Message Description Corrective Action Paper Jam A paper jam has occurred in Area D Mailbox Collator Clear Area D Use the procedure Clearing Area D page 5 13 Paper Jam A paper jam has occurred in the Duplex Module Clear Duplx Use the procedure Clearing the Duplex M odule page 5 15 Unit Paper Jam The printer cannot feed from the Envelope Feeder Clear Env Feeder ACTION Open the Envelope Feeder and remove any jammed envelopes Paper Jam A paper jam has occurred in Tray 5
28. d N40 User Guide Replacing the Toner Cartridge 9 Tay CF 297 Y E EL 7 Gently pull the sealing tape straight out 8 Close the front cover and Door A in the direction of the arrow When closing Door A follow the If the tape is pulled out at an angle instruction label on the door for the A it may break correct location at which to push the door closed Chapter 6 Replacing Your Toner Cartridge 6 5 Replacing the Toner Cartridge Duplex Configuration Follow this procedure to replace the Toner Cartridge a printer with the Duplex M odule installed Open the Duplex Module by pulling on 2 Open Door its latch 3 Open the front cover 4 Remove the Toner Cartridge by lifting the amber handle and gently pulling it out The printer s front cover is spring loaded and will not stay open You Wrap the used Toner Cartridge its must hold it open or else it will shut original packing and return it as per directions on the packaging 6 6 DocuPrint N24 N32 and N40 User Guide Replacing the Toner Cartridge Remove the new Toner Cartridge from its Hold the Toner Cartridge horizontally package and pull out the protective paper and gently shake it 5 to 6 times
29. dule page 5 7 Clearing Area A No Duplex Module page 5 7 Then reseat Tray 1 Clear Area B A paper jam has occurred in Area B ROSSE ME Use the procedure Clearing Area B page 5 12 Then reseat Tray 2 Clear Area C paper jam has occurred in Area Reset Tray 4 Use the procedure Clearing Area C page 5 12 to clear Area C Then reseat Tray 4 Clear Area A B A paper jam has occurred in Areas A and B Reset Tray Use one of the following procedures to clear Area A Clearing Area No Duplex M odule page 5 7 Clearing Area A With Duplex Module page 5 9 Then use the procedure Clearing Area B page 5 12 to clear Area B Then reseat Tray 2 Table 5 1 Page 1 of 4 Chapter 5 Clearing Jams and Jam Recovery 5 3 Paper Jams Table 5 1 Paper jam messages continued Message Description Corrective Action Clear Area C A paper jam has occurred in Area C Beene m Use the procedure Clearing Area C page 5 12 to clear Area C Then reseat Tray 5 Clear Area A B A paper jam has occurred in Areas A and B Reset Tray 3 Use one of the following procedures to clear Area A Clearing Area A No Duplex Module page 5 7 Clearing Area A With Duplex Module page 5 9 Then use the procedure Clearing Area B page 5 12 to clear Area B Then reseat Tray 3 Clear Area A B C A paper jam has occurred in Areas A B and C
30. e and Drivers Instructions on using the Control Panel Chapter 3 Using the Control Panel Paper specifications loading paper and duplex printing Chapter 4 Paper Loading and Orientation Clearing J ams Chapter 5 Clearing J ams and J am Recovery Replacing Your Toner Cartridge Chapter 6 Replacing Your Toner Cartridge Troubleshooting printing problems if they occur Chapter 7 Troubleshooting Further References Chapter 8 References 1 6 4 DocuPrint N24 N32 and N40 User Guide Printer Components Front View OU P Q N HB Face up Output Bin Door 50 Sheet Bypass Feeder Door B Face down Output Bin Power switch Control Panel Front cover Paper Tray 1 10 Paper Tray 2 Rear View 1 Power receptacle 2 Hand grips 3 Controller Board with host network interface ports 4 Connectors for optional 2 500 Sheet Feeder 10 bin Mailbox Collator Finisher and Duplex Module Printer Components g The major components of the DocuPrint N40 are indicated in Figure 1 1 below Figure 1 1 Base printer components III i Chapter 1 Getting Started 1 7 J Printer Components Figure 1 2 Console configuration with options Front View 1 10 bin Mailbox Collator Face up Output Bin Duplex M odule 100 Envelope Feeder 2 500 Sheet Feeder with Paper Trays 3 4 and 5 W N
31. edot asianomaisista direktiiveista ja standardeista on saatavissa Xeroxilta SAHKOMAGNEETTINEN YHTEENSOPIVUUS VAROITUS Jotta t m laite voisi toimia ISM laitteen teolliset tieteelliset ja l ketieteelliset laitteet l heisyydess ISM laitteen ulkoista s teily pit ehk rajoittaa tai lievent vi erikoistoimia toteuttaa CE DANSK CE M RKET ANGIVER AT DETTE XEROX PRODUKT OPFYLDER KRAVENE I NEDENSTAENDE EF DIREKTIVER AF N VNTE DATOER 1 JANUAR 1995 R dets direktiv 73 23 EOF af 19 februar 1973 om tiln rmelse af medlemsstaternes lovgivning om elektrisk materiel bestemt til anvendelse inden for visse sp ndningsgr nser 1 JANUAR 1996 R dets direktiv 89 336 EOF af 3 maj 1989 om indbyrdes tiln rmelse af medlemsstaternes lovgivning om elektromagnetisk kompatibilitet RING TIL XEROX TEKNISK SERVICE HVIS DE NSKER EN LISTE OVER RELEVANTE EF DIREKTIVER OG STANDARDER ELEKTROMAGNETISK KOMPATIBILITET ADVARSEL For at dette udstyr kan anvendes i umiddelbar n rhed af ISM udstyr skal udstralingen fra ISM udstyr begr nses eller der skal laves specielle begr nsende anordninger Appendix A CE Declaration A 3 Declaration 4 DocuPrint N24 N32 and N40 User Guide Numerics 100 Envelope Feeder Capacity 4 4 Envelope orientation 4 18 Envelope sizes supported 4 4 Loading envelopes 4 19 Location on printer 1 8 10 bin ailbox Collator Bin capacity 4 4 Location on printer 1 8 Paper siz
32. edrolls 6 9 Fuser Cartridge 6 9 Monarch size envelopes Dimensions 4 4 Supported trays bins 4 4 Output bins Face down Bin See Face down Bin Face up Bin See Face up Bin Mailbox See 10 ailbox Collator Jam removal See Paper jams Jams See Paper jams Loading 4 6 to 4 19 50 Sheet Bypass Feeder 4 14 to 4 18 Tray 1 4 7 to 4 10 Tray 2 4 7 to 4 10 Tray 3 4 7 to 4 10 Tray 4 4 11 to 4 13 Tray 5 4 11 to 4 13 Orientation L 50 Sheet Bypass Feeder 4 16 to 4 18 Tray 14 9 to 4 10 Tray 2 4 9 to 4 10 Tray 3 4 9 to 4 10 Tray 4 4 13 Tray 5 4 13 Selecting for use 4 2 Sizes supported 10 bin M ailbox Collator 4 4 50 Sheet Bypass Feeder 4 4 Face down Bin 4 4 Face up Bin 4 4 Tray 144 Tray 2 4 4 Tray 3 4 4 Tray 444 Tray 5 4 4 Storing 4 5 Unacceptable for use 4 2 Weights supported 4 2 Paper jams 5 2 to 5 15 Causes 5 2 Clearing 5 2 to 5 15 From Area A with Duplex M odule 5 9 to 5 11 From Area A without Duplex M odule 5 7 to 5 9 From Area B 5 12 From Area C 5 12 From Area D 5 13 From Duplex M odule 5 15 From Tray 5 5 14 Control Panel messages 5 3 Paper trays See Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 PCL emulation Drivers Description 2 4 PostScript Drivers Description 2 5 Power receptacle Location on printer 1 7 Power switch Location on printer 1 7 Printer drivers See Drivers Index IX 3 5 Statement size paper Dimensions 4 4 Supported trays bins 4 4 T Toner Also
33. eferenciados COMPATIBILIDADE ELECTROMAGNETICA ATENCAO De modo a permitir que este equipamento funcione perto de um equipamento SM a adiacao externa do equipamento ISM poder ter que ser limitada ou serem tomadas medidas especiais de mitiga o ITALIANO IL MARCHIO CE APPLICATO A EQUIV ALE A UNA DICHIARAZIONE DI CONFORMITA DA PARTE DELLA XEROX RISPETTO ALLE SEGUENTI DIRETTIVE EMESSE DALLA UNIONE EUROPEA ALLE DATE SOTTOINDICATE 1 GENNAIO 1995 La direttiva 73 23 CEE del Consiglio del 18 febbraio 1973 concernente il ravvicinamento delle legislazioni degli Stati membri relative al materiale elettrico destinato ad essere adoperato entro taluni limiti di tensione 1 GENNAIO 1996 La direttiva 89 336 CEE del Consiglio del 3 maggio 1989 per il ravvicinamento delle legislazioni degli Stati membri relative alla compatibilit elettromagnetica LA DICHIARAZIONE COMPLETA RIPORTANTE LE DIRETTIVE PERTINENTI E GLI STANDARD IVI MENZIONATI ESSERE O TTENUTA PRESSO IL FORNITORE XEROX DI ZONA COMPATIBILITA ELETTROMAGNETICA AVVERTENZA Il funzionamento di questo apparecchio in prossimit di apparecchiature M rende necessaria la riduzione o la limitazione delle radiazioni emesse da dette apparecchiature UESTO PRODOTTO CE SVENSKA Ce m rkningen som finns denna produkt visar Xerox deklaration vad g ller verensstimmelser med de direktiv som angetts av den europeiska unionen 1 Januari 1995 eu direktiv 73 23 eec
34. ent Printer Driver Windows Windows 3 1 Windows 95 Windows NT 3 5 1 Windows NT 4 0 OS 2 OS 2 Ver 2 1 05 2 WARP Macintosh System 6 x System 7 x UNIX Sun Solaris 2 4 2 5 2 5 1 2 6 Sun OS 4 14 IBM AIX 4 1 x 4 2 x HP UX 9 x 10 x Chapter 2 Printer Management Software and Drivers 2 5 Driver Features Driver Featu res DocuPrint N 40 drivers will support the following standard features Input tray Output bin selection Duplex selection Paper size orientation and media Number of copies Collating Table 2 4 on page 2 7 lists a general overview of features supported by the DocuPrint N40 drivers Actual driver capabilities can be determined by invoking specific drivers Uni Drivers are universal drivers while custom devices are Xerox custom drivers 2 6 DocuPrint N24 N32 and N40 User Guide Driver Features Table 2 4 DocuPrint N40 driver features Image Cover Secure Edge to Water Fit to Driver Quality Sheets Printing N Up Mark size PCL Windows 3 1x Custom Y Y Y Y N N N Windows 95 Custom Y Y Y Y N N N Windows NT 3 5 1 Uni N N N N N N N Windows NT 4 0 Uni Y N N PS Windows 3 1x Custom Y Y Y Y Y Y Y Windows 95 Custom Y Y Y Y Y Y M Windows NT 3 5 1 Uni Y N N N N N N Windows NT 4 0 Custom Y Y Y Y Y N Y MAC PS N N N N N N N 05 2 PS N N N N N N N UNIX PS Sun Solaris 2 4 2 5
35. er page 4 2 for acceptable media sizes and weights 1 If necessary pull outthe extension tray to 2 Place the paper along the right side of the fitthe length of paper to be used Bypass Feeder refer to Figure 4 4 on page 4 16 and Figure 4 5 on page 4 17 for paper orientation and Figure 4 6 on page 4 18 for envelope orientation 4 14 4 DocuPrint N24 N32 N40 User Guide Loading Paper 3 Push the paper guide to slightly touch the 4 Push the paper as far as it can go into the paper stack to ensure contact with the printer paper sensor 5 When finished printing from the Bypass Feeder remove any remaining paper from the tray and push back the extension tray if necessary as paper will be fed from the Bypass Feeder if it is selected in the tray sequence Chapter 4 Paper Loading and Orientation 4 15 Loading Paper Figure 4 4 50 Sheet Bypass Feeder paper orientation long edge feed Top View p P LH HE LLL LI 2 Duplex printing Load the following paper sizes with the long edge leading into the printer Letter Statement Executive 9 A4 A5 o 4 16 4 DocuPrint N24 N32 N40 User Guide 1 Simplex printing 2 Duplex printing Load the following paper sizes with the short edge leading int
36. es supported 4 4 2 500 Sheet Feeder Location on printer 1 8 50 Sheet Bypass Feeder Capacity 4 4 Loading 4 14 to 4 18 Location on printer 1 7 Paper orientation 4 16 to 4 18 Paper sizes supported 4 4 A A3 size paper Dimensions 4 4 Supported trays bins 4 4 A4 size paper Dimensions 4 4 Supported trays bins 4 4 Index A5 size paper Dimensions 4 4 Supported trays bins 4 4 size paper Dimensions 4 4 Supported trays bins 4 4 Bias Transfer Roll BTR Also see M aintenance Kit Location in printer 1 8 Bins Face down Bin See Face down Bin Face up Bin See Face up Bin Mailbox See 10 bin ailbox Collator C5 size envelopes Dimensions 4 4 Supported trays bins 4 4 CentreWare DP Description 2 2 Features 2 2 Com10 size envelopes Index 1 E Dimensions 4 4 Supported trays bins 4 4 Control Panel 3 2 to 3 3 Display Description 3 3 Location on printer 3 2 Indicator lights Location on printer 3 2 Keys Location on printer 3 2 Location on printer 1 7 Controller Board Location on printer 1 7 D DL size envelopes Dimensions 4 4 Supported trays bins 4 4 DocuPrint N32 Components 1 7 to 1 8 Drivers See Drivers Family of printers 1 2 Maintenance Also see Maintenance Kit Troubleshooting See Troubleshooting Door A Location on printer 1 7 Door B Location on printer 1 7 Drivers PCL emulation Description 2 4 Features 2 6 PostScript Description 2 5 Features 2 6 Usage S
37. et PDL ETalk Enable HTTP Enable IP Address Res IP Address Subnet Mask Default Gateway Port Timeout eed 1 Appears only when the Hard Disk Drive is installed Either Pitch or Point Size appears but not both depending upon the type of font currently in effect 3 Appears only when the 2 500 Sheet Feeder is installed Appears only when the Duplex Module is installed 5 Appears only when the Token Ring Card is installed 6 Appears only when the 10 100 Ethernet Card is installed Chapter 3 Using the Control Panel 3 5 Menu Options 3 6 DocuPrint N24 N32 and N40 User Guide Paper Loading Orientation Selecting Paper 4 2 Storing WT 4 5 Loading Paper 4 6 Using Trays 1 2 and 3 if installed 4 7 Using Trays 4 and 5 in the 2 500 Sheet Feeder 4 11 Using the 50 Sheet Bypass Feeder 4 14 Using the 100 Envelope Feeder 4 19 Automatic Tray Switching 4 20 Paper Size Type Mismatch 4 21 Duplex Two Sided Printing 4 22 Print Orientation and Control Panel Settings 4 23 Chapter 4 Paper Loading and Orientation 4 1 Selecting Paper Selecting Paper This chapter
38. etting duplex printing 4 22 Duplex M odule Also see Duplex printing Location on printer 1 8 Duplex printing Also see Duplex M odule Control Panel settings 4 23 Long edge feed IX 2 4 DocuPrint N24 N32 and N40 User Guide Landscape orientation 4 23 Portrait orientation 4 23 Paper orientation 50 Sheet Bypass Feeder 4 16 4 17 Trays 1 2 and 3 4 9 4 10 Trays 4 and 5 4 13 Paper sizes supported 4 22 Short edge feed Landscape orientation 4 23 Portrait orientation 4 23 Envelopes Duplex printing 4 22 Loading in 100 Envelope Feeder 4 19 Loading in 50 Sheet Bypass Feeder 4 14 Orientation 4 18 4 19 Sizes supported 4 4 Executive size paper Dimensions 4 4 Supported trays bins 4 4 F Face down Bin Capacity 4 4 Location on printer 1 7 Paper sizes supported 4 4 Face up Bin Capacity 4 4 Location on printer 1 7 1 8 Paper sizes supported 4 4 Feedrolls Also see Maintenance Kit Location in printer 1 8 Folio size paper Dimensions 4 4 Supported trays bins 4 4 Front cover Location on printer 1 7 Fuser Fuser Cartridge Also see Maintenance Kit Location in printer 1 8 H Hand grips Location on printer 1 7 L Labels Sizes supported 4 4 Supported Trays Bins 4 4 Ledger size paper Dimensions 4 4 Supported trays bins 4 4 Legal size paper Dimensions 4 4 Supported trays bins 4 4 Letter size paper Dimensions 4 4 Supported trays bins 4 4 M Maintenance Kit Bias Transfer Roll 6 9 Description 6 9 Fe
39. ettings 4 20 DocuPrint N24 N32 and N40 User Guide Paper Size Type Mismatch Automatic Tray Switching Paper size type mismatch occurs when the requested size is not available in the printer This can be caused by running out of paper in a tray that is configured for the requested paper or by requesting a paper that is not configured in the printer The printer goes off line under paper mismatch conditions It automatically returns on line and continues printing after the paper mismatch condition is resolved If a tray is configured for the requested paper but the tray is out of paper the display prompts you to load the requested paper size and type in the appropriate tray After the tray is loaded printing continues If the request is for paper that is not configured in the printer you are prompted to load the requested paper in the first tray of the Tray Sequence setting If you do not want to load paper in the first tray of the Tray Sequence setting two options are available Oneof the trays may be loaded with the requested size paper and reconfigured via the Tray M enu to match the requested paper type Value Up or Value Down 7 may be pressed to scroll through all the trays displaying the size and type paper in each tray If one of these alternate papers is acceptable pressing Enter da will cause printing to continue on the new paper Trays are searched in the order specified in the Tray Sequence
40. f the Control Panel message indicates an Area B jam continue to the section Clearing Area B page 5 12 Chapter 5 Clearing Jams and Jam Recovery 5 11 Paper Jams Clearing Area Follow the procedure below to clear a paper jam from Area B of the printer when the Control Panel display reads Clear Area B 1 Open Door B and remove any jammed paper For easier access to Door B you can fold up the 50 Sheet Bypass Feeder shown left or pull out the Envelope Feeder if installed 2 Close Door B by pressing itin the middle If the Control Panel message Geet indicates jam continue to the section Clearing Area below Clearing Area C Follow the procedure below to clear a paper jam from Area C of the 2 500 Sheet Feeder when the Control Panel display reads Clear Area C Open Door C and remove any jammed 1 E paper 2m 2 Close Door C by pressing itin the middle emt 5 12 4 DocuPrint N24 N32 and N40 User Guide Paper Jams Clearing Area 0 Follow the procedure below to clear a paper jam from Area D Mailbox Collator when the Control Panel display reads Clear Area Z Tt 1 Open Door D 2 Remove any jammed paper 3 Close Door D M A
41. f your printer has the Duplex M odule installed go to the section Duplex Configuration page 6 6 Instructions for replacing the Toner Cartridge are also available a label on the back of the left front cover of the printer and in the Toner Cartridge box 6 2 4 DocuPrint N24 N32 and N40 User Guide Replacing the Toner Cartridge Standard Follow this procedure to replace the Toner Cartridge on a Configuration standard configuration printer Open Door A 2 Open the front cover which is spring loaded you must hold it open or else it will shut Chapter 6 Replacing Your Toner Cartridge 6 3 Replacing the Toner Cartridge 3 Remove the Toner Cartridge by lifting the 4 Remove the new Toner Cartridge from its amber handle and gently pulling it out package and pull out the protective paper sheet from the drum shutter Wrap the used Toner Cartridge in its original packing and return it as per directions in the packaging Hold the Toner C artridge horizontally 6 Hold the amber handle with one hand and gently shake it 5 to 6 times to evenly and gently push the Toner Cartridge all distribute the toner inside the way into the printer Do not touch any parts inside the A printer Make sure the cartridge is firmly seated in the printer 6 4 4 DocuPrint N24 N32 an
42. g 1 Januar 1996 EG Direktive 89 336 EEC Angleichung der Gesetzte der einzelnen Mitgliedstaaten bez glich elektromagnetischer Kompatibilitat Den vollst ndigen Text dieser Erkl rung einschlieBlich der Definition der entsprechenden Direktiven sowie der jeweiligen Standards erhalten Sie von ihrem Xerox Kundendienst ELEKTROMAGNETISCHE VERTRAGLICHKEIT ACHTUNG Um eine fehlerfreie Funktion dieses Ger tes in der Umgebung von ISM Ger ten Hochfrequenzgerite f r industrielle wissenschaftliche medizinische and hnliche Zwecke zu gew hrleisten ist es erforderlich daB die St rstrahlung dieser Ger te reduziert oder auf andere Weise begrenzt wird 2 DocuPrint N24 N32 N40 User Guide PORTUGUES MARCA CE USADA NESTE PRODUTO SIMBOLIZA DECLARACAO DE CONFORMIDADE DA XEROX COM AS SEGUINTES DIRECTIVAS APLICAVEIS DA UNIAO EUROPEIA AQUANDO DAS DATAS INDICADAS 1 DE JANEIRO DE 1995 Directiva 73 23 CEE do Conselho de 19 de Fevereiro de 1973 relativa harmoniza o das legisla es dos Estados membros no dominio do material el ctrico destinado a ser utilizado dentro de certos limites de tensao 1 DE JANEIRO DE 1996 Directiva 89 336 CEE do Conselho de 3 de Maio de 1989 relativa aproxima o das legisla es dos Estados membros respeitantes compatibilidade electromagn tica Pode pedir ao seu representante Xerox uma declara o integral definindo as directivas relevantes padr es r
43. her References Fu rther If you need further information over and above what is contained in this Guide please consult the areas References indicated in the following references Maintenance of the DocuPrint N 40 Chapter 1 and Appendix B of the DocuPrint N 40 System Administrator Guide Special DocuPrint N 40 Features and Options Chapter 1 of the DocuPrint N40 System Administrator Guide Memory Considerations Chapter 1 of the DocuPrint N40 System Administrator Guide Extended Paper Handling Capabilities Chapter 2 of the DocuPrint N40 System A dministrator Guide Use of the DocuPrint N 40 Optional Hard Disk Drive and Flash SIMMs Chapter 5 of the DocuPrint N40 System Administrator Guide DocuPrint N40 Ordering Information Appendix A of the DocuPrint 40 System Administrator Guide DocuPrint N40 Resident Fonts Appendix D of the DocuPrint N 40 System Administrator Guide 8 2 4 DocuPrint N24 N32 and N40 User Guide Further References Printer Specifications Appendix E of the DocuPrint N 40 System Administrator Guide DocuPrint N40 Unique Printer Commands Appendix F of the DocuPrint N40 System Administrator Guide DocuPrint N40 Environmental Specifics including Safety Appendix G of the DocuPrint N40 System Administrator Guide More Detailed Network Environment Technical Information The DocuPrint N 40 Technical Information Guide on the N40 CD DocuPrint N40 Support Information
44. industri le wetenschappelijke en medische fISM appacannie te laten functioneren kan het nodig zijn de stoorstraling komende van de ISM apparatuur te beperken of speciale maatregelen te treffen met het oog op het terugdringen hiervan ESPANOL EL SIMBOLO DE LA CE APLICADO A ESTE PRODUCTO SIGNIFICA LA DECLARACION DE XEROX DEL CUMPLIMIENTO DE LAS SIGUIENTES DIRECTIVAS APLICABLES DE LA UNION EUROPEA A PARTIR DE LAS FECHAS INDICADAS 1 ENERO 1995 Directiva 73 23 CEE del Consejo de 19 de febrero de 1973 LCEur 1973 48 sobre el material el ctrico destinado a utilizarse con determinados limites de tensi n 1 ENERO 1996 Directiva 89 336 CEE del Consejo de 3 de mayo de 1989 LCEur 1989 628 sobre aproximaci n de las legislaciones de los Estados miembros relativas compatibilidad electromagn tica SE PUEDE OBTENER UNA AFIRMACION COMPLETA CON LA DEFINICION DE LAS DIRECTIVAS PERINENETES Y LAS NORMAS DE REFERENCIA PONIENDOSE EN CONTACTO CON EL DELEGADO DE XEROX COMPATIBILIDAD ELECTROMAGNETICA AVISO Para que este equipo funcione en las inmediaciones de un equipo ISM tal vez sea preciso limitar la radiaci n externa del equipo ISM o adoptar medidas mitigaci n especiales EAAHNIKA ZYMBOAO CE NOY XE A YTO TO ZYMBOAIZE AHAQZH THE RANK XEROX OT TIX OAHME ENOZH2 OF TIZ
45. ity and trouble free printer options Store the paper on a flat surface a relatively low humidity environment Avoid storing paper in such a way as to cause wrinkling bending curling etc Do not unwrap paper until you are ready to use it and rewrap any paper you are not using not expose paper to direct sunlight or high humidity Chapter 4 Paper Loading and Orientation 4 5 Loading Paper Loading Pa per The DocuPrint N 40 accepts paper from the following input trays Trays 1 500 sheets and 2 500 sheets in the printer see page 4 7 Tray 500 sheets the top tray in the optional 2 500 Sheet Feeder also see page 4 7 Trays 4 1 000 sheets the lower left tray and 5 1 000 sheets the lower right tray in the optional 2 500 Sheet Feeder see page 4 11 The 50 Sheet Bypass Feeder in the printer see page 4 14 The optional 100 Envelope Feeder see page 4 19 Do not attempt to load paper during printing into a tray that is currently in use Do not overfill the trays Useonly the media specified in Table 4 1 on page 4 4 and avoid using the media listed on page 4 2 The multiple trays of the DocuPrint N 40 enable you to dedicate specific trays to specific sizes and types of paper For example if you have applications that require printing on letterhead you can dedicate one of the printer s trays to that paper stock D 4 6 4 DocuPrint N24 N3
46. nd N40 User Guide Paper Jams 4 Close Door A then reattach the Face up Bin If the Control Panel message indicates an Area B jam continue to 1 the section Clearing Area page 5 12 Clearing Area With Follow the procedure below to clear a paper jam from Area A when the Control Panel display reads Clear Duplex M odule Area andthere is a Duplex Module installed on the printer Remove any paper from the Face up Tray 2 Open Door A then open the Duplex Module Chapter 5 Clearing Jams and Jam Recovery 5 9 Paper Jams 3 Remove any jammed paper A If the leading edge of the paper is already in the Face down Bin gently pull out the paper until itis completely removed B If the paper is jammed in the Fuser area remove it carefully without touching the Fuser If it becomes difficult to pull out the paper locate the green knob atthe same time press it and turn it until the paper is adequately out and easy to pull Never touch the heater area where A a label indicating high temperature is located 5 10 DocuPrint N24 N32 and N40 User Guide Paper Jams Ifthe paper jammed in Area is below the Fuser remove it by pulling it away from the printer Close Door A then close the Duplex Module I
47. o the printer Legal Folio Ledger A3 A6 Loading Paper Figure 4 5 50 Sheet Bypass Feeder paper orientation short edge feed E ULN PX o Chapter 4 Paper Loading and Orientation 4 17 Loading Paper Figure 4 6 50 Sheet Bypass Feeder envelope orientation Top View 1 Envelope 2 DLEnvelope 3 C5 Envelope e Si oe 1 Some PostScript applications require that the envelopes be loaded with the return address corner on the right side of the stack and leading as the envelopes go into the printer Test your application for proper orientation 4 18 4 DocuPrint N24 N32 and N40 User Guide Loading Paper Using the 100 Envelope Feeder is an optional paper handling device available for the DocuPrint N40 Refer to Table 4 1 100 Envelope Feeder on page 4 4 for acceptable envelope sizes Prepare a stack of envelopes making Lift the envelope stopper and insert the sure all flaps are closed and the stack with the flap side up and the long envelopes are not stuck together edges leading into the printer Slide the side guide so that it lightly touches the edges of the envelope stack To avoid paper jams do not stack A envelopes above the paper limit mark and do not attempt to add envelopes while printing
48. operly Refer to your software documentation 2 Make sure the correct driver is being used 3 Send a file containing PCL or PostScript commands to the printer If your page prints as it should your printer and interface are functioning properly If your information prints correctly but doesn t look right you may have An error in your command sequence operator A missing downloaded font A mismatched printer option against your host formatting Command errors may be identified by looking at your input file You can determine which fonts are in the system by printing a PCL or PS Font List You can verify your data setup by printing a Configuration Sheet and checking your printer setup The requested font for Print a PCL Font List or PostScript Font List if the job is PostScript f fonts print on the Font List your print job may need correcting f fonts do not print on the Font List reload the fonts and print another PCL or PostScript Font List Table 7 1 Page 2 of 3 7 4 4 DocuPrint N24 N32 and N40 End User Guide Printer Operation Problems Table 7 1 Printer operation problems continued Problem Action PostScript commands are 1 Make certain that the software application you are using to create your job is printed instead of the configured properly Refer to your software documentation PostScript job 2 The job sent to the printer might have included an incorrect
49. or each paper input tray The Fuser Cartridge feedrolls and BTR have expected useful lives of 300 000 impressions Although printing can continue to ensure optimum print quality you should order and replace these parts as soon as possible Chapter 6 Replacing Your Toner Cartridge 6 9 About the Maintenance Kit 6 10 DocuPrint N24 N32 and N40 User Guide Troubleshooting Diagnostic Message Display 7 2 Printer Operation Problems 7 3 Chapter 7 Troubleshooting 7 1 Diagnostic Message Display Chapter 6 of the DocuPrint 40 System Administrator Diagnostic Guide contains the entire set of messages which can M essage Display appear on the DocuPrint N 40 Control Panel display M any of these messages are diagnostic messages which appear when there is a problem with the DocuPrint N40 Chapter 6 of the DocuPrint N40 System Administrator Guide also contains a discussion of Print Quality symptoms and possible corrective actions If you have a problem with your DocuPrint N40 printer and you cannot solve the problem using the actions suggested in Table 7 1 on page 7 3 of this guide consult Chapter 6 of the DocuPrint N40 System Administrator Guide 7 2 4 DocuPrint N24 N32 and N40 End User Guide Printer Operation Problems Printer Consult Table 7 1 for corrective actions when the printer will not print or when the printed out
50. ow Much of This Book Must I Read 1 6 Printer Components 1 7 Installing Your Printer 1 9 Printing a Configuration Sheet 1 11 Chapter 1 Getting Started 1 1 Introduction Introductio p Thisguide is for use with the Xerox DocuPrint N24 N32 and N40 family of printers Because most of the printer s features and functionality are shared by all three this guide uses the generic name DocuPrint N 40 when referring to these printers And it refers to all features not found on the base printer as options It identifies two different configurations for the DocuPrint N40 e The tabletop configuration The console configuration sitting on top of the optional 2 500 Sheet Feeder Samples of each configuration are shown later in this chapter however the figures throughout this guide may show either configuration when illustrating a feature or procedure 1 2 4 DocuPrint N24 N32 and N40 User Guide User Documentation Road Map U ser There is user documentation provided to you for the N40 printer in several different places This section will serve Documentation 2ssaninitial roadmap to that documentation Road Map Hardco py User You have received the following pieces of documentation Documentation 1 An N24 N32 and N40 Quick Installation Guide in the
51. ple but can be used for Tray 5 as well 1 Pull out the tray until itstops 2 Prepare a stack of paper making sure the tops of the sheets are aligned Chapter 4 Paper Loading and Orientation 4 11 Loading Paper 3 Place paper in the tray against the left 4 Push the tray back in side refer to Figure 4 3 on page 4 13 for orientation Slide back the stop Do not stack paper above the A indicated mark 4 12 4 DocuPrint N24 N32 and N40 User Guide Loading Paper Figure 4 3 Trays 4 and 5 paper orientation Top View Tray 4 1 Duplex printing 2 Simplex printing Load the following sizes with the long edge on the left leading into e ol e the printer Letter m We Executive A4 o Si Top View Tray 5 1 Duplex printing 2 Simplex printing 9 Load the following sizes with the long edge on the left leading into the printer o Letter Ze Executive 6 A4 ES _ Chapter 4 Paper Loading and Orientation 4 13 Loading Paper Using the 50 Sheet DocuPrint 40 s 50 sheet Bypass Feeder holds up to 50 sheets of 20 Ib 80 g m paper Refer to the section Bypass Feeder Selecting Pap
52. pment may have to be limited or special mitigation measures taken FRANCAIS LESYMBOLE CE HGURANT SUR CE PRODUIT EST GARANT DE LA CONFORMITE DU MATERIEL XEROX AUX DIRECTIVES INDIQUEESS EUROPEENNE ENTRANT EN VIGEUR AUX DATES ler JANVIER 1995 Directive du Conseil du 19 f vrier 1973 num ro 73 23 CEE concernant le rapprochement des l gislations des Etats membres relatives au mat riel lectrique destin tre employ dans certaines limites de tension ler JANVIER 1996 Directive du Conseil du 3 mai 1989 num ro 89 336 CEE concernant le rapprochement des l gislations des Etats membres relatives la compatibilit lectromagn tique LA GARANTIE DE CONFORMITE COMPLETE AVEC UNE DESCRIPTION DETAILLEE DES DIRECTIVES ET NORMES CONCERNEES PEUT ETRE OBTENUE SUR SIMPLE DEMANDE AUPRES DE VOTRE COMMERCIAL XEROX COMPATIBILITE ELECTROMAGNETIQUE AVERTISSEMENT Afin de permettre ce mat riel de fonctionner proximit de mat riel ISM il peut s av rer n cessaire de r duire le rayonnement mis par ce dernier ou de prendre des mesures sp ciales C DEUTSCH DURCH KENNZEICHNUNG DIESES PRODUKTES MIT DEM CE ZEICHEN ERKLART SICH XEROX BEREIT DEN FOLGENDEN DIREKTIVEN DER EUROPAISCHEN UNION ZU ENTSPRECHEN MIT WIRKUNG VOM SIEHE DATUM 1 Januar 1995 EG Direktive 73 23 EEC erg nzt durch EG Direktive 93 68 EEC Angleichung der Gesetzte der einzelnen Mitgliedstaaten bez glich Ger te mit niedriger Betriebsspannun
53. put is not what you Operation epet Problems Table 7 1 Printer operation problems Problem Action The printer will not print 1 Check with your network administrator to see that the printer is powered up at all or a file sent from connected to the network and that the network is operational the client server will not 2 Check Control Panel messages for Paper Jam Door Open etc print 3 If the port parallel or network the printer is connected to is disabled enable it Check the Configuration Sheet for the port you are using to see if the Port Enable item in the appropriate Interface M enu is set to On If it is set to Off set it to On and try again 4 If the printer has printed recently do the following Attempt to print a Configuration Sheet If it does not print contact your dealer or Xerox If the Configuration Sheet prints check to see that the printer is configured properly If the printer is configured properly check the Configuration Sheet to confirm that the correct emulation is On If the correct emulation is On and the printer continues not to print contact your dealer or Xerox Table 7 1 Page 1 of 3 Chapter 7 Troubleshooting 4 7 3 Printer Operation Problems Table 7 1 Printer operation problems continued Problem Action A printed page does not 1 Make certain that the software application you are using to create your print look like it should job is configured pr
54. rol Panel serves two purposes Features 1 It displays information about the status of the printer or the job in process 2 It provides the means for changing printer settings and printer defaults to control how the DocuPrint N 40 operates As shown in Figure 3 1 your printer s Control Panel will either have icons and text or icons only Figure 3 1 DocuPrint N40 Control Panel N Xerox DocuPrint N40 e On Line E Menu item I On Line Form 0 1 2 3 Fee 1 Fault 4 5 v6 7 1 Data Enter 4 North America Control Panel Latin American machines will have translated version 1 Indicator lights 2 Two line by 16 character display 3 Control keys 8 P b DocuPrint N40 5 gt Ko A2 3 9 5 6 7 v d European Control Panel 3 2 4 DocuPrint N24 N32 and N40 User Guide Control Features The Display The Control Panel s display performs two functions 1 Itinforms you of printer status conditions such as when toner is low when a paper tray is empty when a job is in process and so on For example when you turn on the printer you see the following message on the display Ready This message appears whenever the printer is online and ready to accept print jobs The display will
55. rouble free operation However you may experience an occasional paper jam When the printer detects a misfeed or a paper jam the printing process is halted and a Control Panel message is displayed After the paper jam has been cleared the printer will resume operation to complete the print job The pages in the print engine will be reprinted when the jam is cleared and printing resumes What Causes Paper Paper jams occur most often when Jam e The paper stock does not meet specification See Chapter 4 Paper Loading and Orientation The paper stock is in poor condition The printer needs cleaning Printer parts are worn and need to be replaced Clearing Paper J ams _ Table5 1 lists the types of paper jams that may occur If you see a Control Panel message that indicates a paper jam find the message in the left hand column and perform the accompanying steps to clear the paper jam Be careful not to touch any of the components inside the printer when removing jammed paper They may be very hot 5 2 DocuPrint N24 N32 and N40 User Guide Paper Jams Table 5 1 Paper jam messages Message Description Corrective Action Clear Area A A paper jam has occurred in Area A BEER REVUE ACTION Clear the Envelope Feeder or the Bypass Feeder Then reseat Tray 1 Clear Area A A paper jam has occurred in Area A Reset Tray d Use one of the following procedures to clear Area A Clearing Area A No Duplex Mo
56. setting Chapter 4 Paper Loading and Orientation 4 21 Duplex Two Sided Printing Du plex Once the optional Duplex M odule is installed and Duplex printing is enabled in the Control Panel you can print Tw o Sided two sided duplex jobs Duplex printing can also be MS enabled from your printer driver Printing Use only the size paper listed in Table 4 2 for two sided jobs Do not use envelopes card stock transparencies or label paper for duplex jobs Table 4 2 Paper sizes that can be used with the Duplex Module Paper Size Weight 297 x420 mm 17 Ib 64 g m to 24 Ib 90 g m A4 010x297 mm 17 Ib 64 g m to 24 Ib 90 g m A5 148 x 210 mm 17 Ib 64 g m to 24 Ib 90 g m Statement 5 5 x85 140x216 mm 17 b 64 g m to 24 Ib 90 g m Executive 7 25 10 5 216 x279 mm 17 b 64 g m to 24 Ib 90 g m Letter 8 5 x11 216 x279 mm 17 Ib 64 g m to 24 Ib 90 g m Folio 8 5 x 13 216 x 330 mm 17 Ib 64 g m to 24 Ib 90 g m Legal 8 5 14 216 356 17 64 g m to 24 Ib 90 g m Ledger 11 17 279 x432 mm 17 Ib 64 g m to 24 Ib 90 g m Refer to Figure 4 1 on page 4 9 and Figure 4 4 on page 4 16 for the proper orientation of drilled paper and letterhead when printing duplex 4 22 4 DocuPrint N24 N32 and N40 User Guide Duplex Two Sided Printing Print Orientation and ens
57. to do most configuration and and Management monitoring tasks from your workstation Printer Upgrades Allows you to upgrade your printer from your workstation 2 2 DocuPrint N24 N32 and N40 User Guide Using Centre are DP with the DocuPrint N40 CentreWare Sun OS Solaris Services are also available to allow you to set up queues and also contain your N40 drivers for Sun OS Solaris All the CentreWare software and documentation is on your Printer Management Software CD Chapter 2 Printer Management Software and Drivers 2 3 DocuPrint N40 PCL Emulation Printer Drivers H The base DocuPrint N 40 supports the PCL printer drivers Docu Print N40 listed in Table 2 2 To take full advantage of all the PCL Emulation _ printer s features when printing PCL jobs install the appropriate DocuPrint N 32 PCL emulation printer Printer Drivers drivers Table 2 2 DocuPrint N40 PCL Emulation printer drivers Environment Printer Driver Windows Windows 3 1x Windows 95 Windows NT 3 5 1 Windows NT 4 0 2 4 DocuPrint N24 N32 and N40 User Guide DocuPrint N40 PostScript Printer Drivers H The PostScript option supports the PostScript drivers Docu Print N40 listed in Table 2 3 To take full advantage of all the Po stScri pt printer s features when printing PostScript jobs install Printer Drivers the appropriate DocuPrint N 40 printer drivers s Table 2 3 DocuPrint N40 PostScript printer drivers Environm
58. ure that duplex jobs print the proper orientation set the Duplex option in the System M enu to the Control Panel appropriate setting see Figure 4 7 The Duplex settings Settings for both PCL and PostScript are as follows Duplex Off Duplex Short Edge or Duplex Long Edge Figure 4 7 Duplex binding orientation and Control Panel menu settings Portrait Orientation Set Duplex to Long Edge Portrait Orientation Set Duplex to Short Edge ee 2 Landscape Orientation Set Duplex to Long Edge Landscape Orientation Set Duplex to Short Edge Chapter 4 Paper Loading and Orientation 4 4 23 Duplex Two Sided Printing 4 24 DocuPrint N24 N32 and N40 User Guide Clearing Jams Jam Recovery PaperJams oue 5 2 What Causes a Paper Jam 5 2 Clearing Paper JAMS 5 2 Clearing Area A No Duplex Module 5 7 Clearing Area A With Duplex M odule 5 9 Clearing Area B 5 12 Clearing Area C 5 12 Clearing Area D 5 13 Clearing Br cn 5 14 Clearing the Duplex Module 5 15 Chapter 5 Clearing Jams and Jam Recovery 5 1 Paper Jams Pa per J ams Your DocuPrint 40 printer has been designed to provide reliable t
59. will help you understand what kinds of paper you can use with the DocuPrint N40 and also how to properly position paper in the different paper input trays so as to accomplish what you want with the DocuPrint N 40 Table 4 1 on page 4 4 lists the size paper envelopes and other print media you can use with all DocuPrint N 40 input and output bins The DocuPrint N 40 supports paper weights as follows 17 28165 64 105 g m via paper trays 17 57 lbs 64 190 g m via the 50 Sheet Bypass Feeder e 17 24165 64 90 g m with duplex The optional 2 500 Sheet Feeder supports 18 24 Ibs 68 90 g m Using sizes other than those listed in Table 4 1 or paper not recommended for laser printers may result in paper jams and print quality problems The following media are unacceptable for use in the DocuPrint N 40 Excessively thick or thin paper Paper that has already been printed on preprinted letterhead is allowed Wrinkled torn or bent paper Moist or wet paper Curled paper Paper with an electrostatic charge Glued paper 4 2 4 DocuPrint N24 N32 and N40 User Guide Selecting Paper Paper with special coating Paper unable to withstand a temperature of 150 3029 Thermal paper Carbon paper Paper with paper fasteners ribbons tape etc attached Heavily textured paper Label stock with exposed backing sheets Chapter 4 Paper Loading and Orientation 4 3 Selecting
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