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Xerox 701P40211 User's Manual

1. Table 7 2 PCL Resident Fonts Font Family Typefaces Garamond Antiqua Halbfett Kursiv Kursiv Halbfett Helvetica Bold NR Ob BdOb NrOb NrBdOb ITCAvantGuard ann ITCBookman Letter Gothic Letter Gothic Bold Italic LinePrinter Marigold Times New Regular Bold Bold Italic New Century Schoolbook Palatino Symbol Times Wingdings Univers Medium Medium Condensed Medium Condensed Italic Medium Italic Bold Bold Italic Bold Condensed Bold Condensed Italic ZapfChancery ZapfDingbats Table 7 3 PCL 5e resident bitmap fonts Font Family Typefaces Line Printer 16 67 pitch 8 5 point Portrait Landscape Arial Bold Bold Italic Italic Times New New Bold New Bold Italic New Italic Symbol Wingding comparable Tidbits Non Resident Fonts There may be many fonts available in your application that are not resident at the DocuSP controller There are two options for using non resident fonts to create a document Downloaded fonts Common Controller System Guide Common Controller Fonts If you expect to create a document using fonts that are available on your workstation but not available at the DocuSP controller your application may automatically download the font when the job is sent to the printer Fonts downloaded in this manner are considered temporary and are deleted from the
2. IPP Gateway Configuration Perform the following to configure the IPP Gateway 1 On the DocuSP Controller open a new terminal window and login as root 2 Type csh and press Enter 3 Type cd opt XRXnps XRXipp 4 Display a list of the directory contents by typing Is The file gwConfig should be displayed 5 Type gwConfig and press Enter 6 The gateways that may be configured are SNMP Gateway Internet Services and IPP Gateway If necessary make the terminal window large enough to display the list while configuring each value desired The only value necessary for the IPP and Internet Services Gateways is the Printer URI value 7 Answer the following questions with the information supplied as follows Enter the name of the gateway to be configured IPP Gateway Configure the IPP Gateway Y N y e Enter name Value data Printer URL http something com 631 servlet IPPServlet IppPrinter NOTE The text something com is the server name and domain name of the DocuSP controller on which you are configuring the gateway For example server name domain name If no domain name is used enter the IP address of the controller without the com For example http 52 126 255 255 631 servlet IPPServlet lppPrinter 8 Continue with the above process for every value to be configured 9 When all of the desired values have been configured press Enter 2 2 Common Controller System Guide Gatew
3. Resolution Units Default 2 DocuSP supports values of 2 inches and 3 centimeters Rows Per Strip Common Controller System Guide MICR Enablement Common Controller Printing Default none DocuSP supports single and multiple strip images NOTE Strips and tiles cannot be intermixed within the same TIFF file Strip Byte Counts and Strip Offsets Default none values must be supplied if the image data is organized into strips DocuSP supports single and multiple strip images X and Y Resolution Default none Values must be supplied for printing Tile Width Tile Length Tile Offsets Tile Byte Counts Default none Values must be supplied if image data is organized into tiles Magnetic Ink Character Recognition Definition MICR is a standard character set which when printed with magnetic ink allows machine recognition of the characters This is commonly used in banking for account numbers routing codes and amounts on checks On Xerox MICR printers the complete page is printed with magnetic toner and the characteristics of the MICR fonts allow only the MICR characters to be comprehended by MICR readers MICR printing is valued by customers because it allows creation of documents that can be mechanically processed and magnetically read by MICR equipment MICR fonts are available on a separate floppy Fonts include PCL PostScript and LCDS A separate floppy is use
4. 1 Open a Terminal window 2 Login as root 3 Edit usr dt app defaults C Dtwm 4 Change the following line to True Dtwm useFrontPanel False 5 Reboot the system The CDE front panel will return Common Controller 10 1 Hints and Tips System Guide Color Systems General Comments The time required to process a job can depend on various influences The time required to process a job is made up of 4 components Time for a client workstation to generate the Page Description Language PDL i e PostScript HP PCL TIFF etc Time to transfer the job PDL across the net and be marked as received by the DocuSP Time required to RIP the PDL to produce the bit maps that the print engine can use Time required to write the RIPped bit maps to the print engine and generate paper Time used to generate the PDL This component is strongly influenced by the speed of the client workstation the print driver being used by the application and the complexity of the pages to be printed Time used to transfer PDL This component is influenced by the speed of the network connection between the client workstation and the DocuSP It is also impacted by the number of workstations on the network by the configuration of the net i e number and speed of the gateways and routers and by the number of simultaneous network connections that the DocuSP has to manage Finally it is impacted by the complexity of the pages being pri
5. When a job is sent to be printed or saved it is given a Job ID that the system uses to track the jobs Job IDs are generated sequentially however the numbers can be reset System assigned ID number The Container ID always has the same number as the Job ID Report ID for the job Host supplied job number as extracted from the data stream This field will have one of the following values Complete Quantities shown may be less than actual Common Controller System Guide Document Name Document Date Sender Name Recipient Account Disposition Job Status Common Controller Accounting and Billing This is normally caused by the loss of marker data in the Accounting structure For example Copies Printed Total Color Pages Printed etc Descriptive data was lost Quantities shown are correct This is normally caused by the loss of job related data in the Accounting structure that was later successfully recovered For example Job Number Job Status etc Descriptive data was lost Quantities shown may be less than actual This is normally caused by the loss of job related data in the Accounting structure that could not be recovered For example Job Number Job Status etc The name of document or set to create The date of the document or set to create date Specified at or by the submitting client Specified at or by the submitting client Specified at or by the submitting client This field will h
6. printer queue and ensure that the queue is set to release jobs Determine which partition is full by opening a terminal window and entering the following e df k Common Controller System Guide Troubleshooting e If the var spool XRXnps outQ partition is full go to the DocuSP GUI Open Preferences and then Job Policy Set the system to small partitions or large partitions to avoid saturating the outQ e If the opt partition is full delete unnecessary files and compress and move any core files that are in the opt XRXnps corefiles directory e If the var spool partition is full determine the size of the var spool XRXnps inQ directory If a job is larger than half the size of the directory delete the job and restart the Xerox software If the job is small store it on a server and resubmit the job from the client Delete any faulted ineligible or held jobs that are no longer needed Also delete any completed jobs in the opt XRXnps log errorLogs directory e fany other partition is full free space on the partition by deleting any unnecessary files e If only one job is in the printer queue cancel the job and resubmit as smaller files If the job is in PostScript ASCII or TIFF format and the job status is processing perform the following 1 Hold the job 2 Resubmit the job to a draft PostScript printer to determine if the master is corrupted If the job prints without problems contact the Cu
7. 3 6 and DocuSP is upgraded to 3 7 without an OS reload the security setting will be medium WARNING Since the high security setting disables a number of commonly used services it is important that customers review this document and test this feature against their mission critical applications This document provides information on all modifications made by XDSS so the customer can determine which security setting best meets their needs Some customers may find that some features disabled by this script such as telnet FTP and NFS are required in their environment If a certain application communicated successfully with DocuSP 3 6 fails following a 3 7 upgrade but its communication mechanism is unknown to the customer it is recommended that the setting be temporarily changed to Medium to determine if the high security setting is the cause of this change If further assistance is required to manually disable or enable specific services listed in this document please contact the Customer Support Center or the appropriate Sun documentation Using the High security setting Common Controller The following is a list of documents that are disabled when the security setting is set to High e FTP including anonymous FTP telnet echo Echoes back any character sent discard Discards everything sent daytime Displays the date and time 4 5 Security and Network Setup System Guide chargen Sends revolving patte
8. 6 2 6 2 6 3 6 4 6 4 6 5 7 1 7 1 7 1 7 2 7 2 SYSTEM GUIDE TABLE OF CONTENTS Non Resident Fonts Font substitution 8 Accounting and Billing Accounting Auto exporting accounting log Accounting exported values Accounting file fields Billing Billable Events Billing Meters 9 Troubleshooting Calling for service Declared faults Printer fault Job fault Undeclared faults Client problems Windows problems Macintosh problems DigiPath problems GUI problems Print Quality problems Font problems Inoperable system problems Job flow problems Job Integrity problems PDL problems PostScript problems TIFF problems PDF problems Restore password 7 6 8 1 8 1 8 1 8 1 8 2 8 9 8 9 8 10 9 1 9 1 9 1 9 2 9 2 9 2 9 3 9 3 9 3 9 4 9 5 9 5 9 6 9 6 9 8 9 8 9 8 9 9 9 9 SYSTEM GUIDE TABLE OF CONTENTS 10 Hints and Tips Restart DocuSP software without rebooting Productivity and performance problems Problems when saving a job Printing system logs all jobs log System log status log ep exception log and ep primary log Printing the system logs Printing the accounting log Rebooting and restarting Loading XJDC Unix Configuring XJDC Unix XJDC Hints and Tips Output files General Disabling the Solaris 8 Screen Saver Common Desktop Environment CDE Front Panel Removal and Workaround Color Systems General Comments Time used to generate t
9. Configuration utility provided with the DocuSP software will backup all of the DocuSP configuration files in the opt XRXnps configuration directory This includes the preferences settings printer set up and queue set up files If a software upgrade or new software installation is required a representative will perform the software installation In each case certain portions of the system configuration will need to be restored or reentered by the customer The following information should also be backed up on a regular basis or when the DocuSP controller has been modified Customized scripts installed by the customer e Unique third party software and related data or Xerox developed solutions and related data e DNS NIS or NIS files Jobs saved to the DocuSP controller using the Save Feature e Non Xerox supplied Sun patches Customized links to directories Continuous Feed custom imposition files e Continuous Feed custom print mark files In addition it is recommended that the System Administrator document the following information 3 1 Backup and Restore Restore 3 2 System Guide e Any soft fonts that have been loaded on the system Contents of the hosts and hosts equiv files e The allowable users e Any customer specific passwords NOTE In the event of a software upgrade or install by Xerox Xerox is not responsible for the restoration of the above items to the DocuSP controller NOTE It is hig
10. DigiPath and Decomposition Services Remote shell internet service disable security and enable security scripts enable ftp and disable ftp scripts enable remote diagnostics disable remote diagnostics scripts User Account Management Print command line client from remote systems Other security tips Configure for xrxusr Document and backup Online help for security Sample of inetd conf file 4 4 4 4 4 5 4 7 4 7 4 8 4 8 4 8 4 8 4 8 4 9 4 9 4 9 4 10 4 10 4 10 4 11 4 11 4 12 4 13 4 13 4 14 4 14 4 14 SYSTEM GUIDE TABLE OF CONTENTS 5 Printing 6 Finishing 7 Fonts Quick reference First In First Out FIFO Printing Controller settings for limited FIFO scheduling printing Enable Disable FIFO Job Scheduling ASCII and PCL Printing Utility Impact on DocuSP printers setpclcontrol Utility Set Ip Iprcopycount utility Socket Gateway Configuration Utility setVPSoption TIFF files TIFF orientation Performance considerations Supported TIFF tags MICR Enablement Using VIPP Paper Trays Printing hints Subset Finishing Creating jobs to use subset finishing Subset Offset Page Level Jog PCL Offset Separator Subset Finishing command PCL Paper Source Command Mixed Stacking Additional finishing information How to choose fonts Fonts Font download option Resident Fonts 4 19 5 1 5 1 5 1 5 2 5 4 5 4 5 4 5 5 5 6 5 7 5 7 5 7 5 8 5 9 5 10 5 10 5 11 6 1 6 1
11. DocuSP controller as soon as the job is printed NOTE Refer to your application documentation for more information on downloading fonts in your document If you are using a font in your application that has the same name as a resident font but is a different version it must be downloaded with the job The DocuSP controller will use the downloaded font rather than the resident font NOTE Marking a font for permanent downloading in your application is not supported Optional or soft fonts Downloading fonts each time you print will increase the size of the file and result in a longer transmission time If your print jobs regularly require a font that is not a resident font you may request to have it installed as an optional font at the DocuSP controller Your printing organization s font policy should give you the specific information you need to request a special font Font substitution A document may require a font that is not available at the DocuSP controller and has not been downloaded with the source file When the requested font is not available font substitution will take place PostScript fonts A single default font set by the System Administrator in the DocuSP software will be substituted for any font requirements that cannot be met at the DocuSP controller A message will be printed to confirm that a substitution has taken place 7 7 Fonts System Guide PCL 5e fonts Another type of substitution occurs
12. Job Fault Clearance window Follow the instructions on the window to clear the job fault To avoid common job faults ensure that the paper that is programmed for the job is available and that the finishing programmed is acceptable and available The following are possible undeclared faults that you may encounter Client Problems Client problems include job submission problems with no message displayed at the client workstation Graphical User Interface GUI problems GUI icons or windows do not appear correctly do not operate correctly or disappear suddenly Print quality The output from the printer contains image defects such as deletions problems with lines missing images smudges shading or text problems Font problems The output from the printer contains font defects such as incorrect character spacing jagged characters text runs off the page or sentences run into each other Common Controller System Guide Troubleshooting Inoperable system The inoperable system has experienced an unrecoverable software error due to a job or operator action e Job flow Jobs sent from the client are not received at a printer queue Job integrity The output from the printer is not as expected such as missing pages missing data incorrect page orientation incorrectly ordered sets or job attribute inconsistencies e PDL problem isolation Questions that a System Administrator may ask the job submitters
13. a DocuSP outload back to the DocuSP controller enable remote diagnostics disable remote diagnostics scripts The enable remote diagnostics script re enables the asppp daemon asynchronous Point to Point Protocol which is required for modem dial in The script also re enables FTP and telnet because they are used in dialup sessions All three of these services are disabled when the security setting is High The disable script disables them User Account Management Common Controller The following UNIX accounts are defined during the installation process Security and Network Setup System Guide root has super user access to the workstation The initial password for this account is set during installation of the operating system and should be obtained from the Xerox service personnel xrxusr the Xerox user name is the account from which the Xerox software runs Use the Xerox user password for this account Contact your Customer Service Representative if this is unknown anonymous ftp user an account to permit some clients to retrieve their software from the DocuSP controller using the TCP IP communication protocol This account will be set to Read Only access to the export home ftp directory Note that with security set to high all FTP operations are prohibited This account may also be removed if the remote Xerox print client is not used Pxrxsvc the account for remote diagnostics by Xerox service personnel The DocuS
14. are not maintained For CF systems billing meters are maintained within the print engine For additional information contact a Xerox Service Representative Xerox billable events include the following Administration pages such as the banner page or error page Internal reports such as billing reports or accounting reports All completed sets and stacks Sample jobs Any partial sets that are generated by a programming conflict a PDL error or when a job is cancelled by the operator during printing Blank sides created as part of the job Administration pages and sample jobs will be billed as 1 sided sheets Billable events do not include the following Common Controller Blank sides inserted by the system for example the last page of an odd numbered 2 sided job Sheets purged by the system for fault recovery or image quality adjustment Any partial sets generated when the system fault recovery forces the job to be saved or cancelled during printing Slip sheets 8 9 Accounting and Billing Billing Meters Table 8 1 Market Region Billing Meters for Region Region 1 USCO Meter A Total impressions to an output destination including Administration Pages Meter B Total impressions for each image of the job up to and including the last sheet of the 10th set Does not include Administration Pages Region 2 RX UK Meter 1 Total impressions to an output destination including Admin
15. at http www sun com solutions blueprints 1200 network updt1 pdf Executable stacks disabled The system stack is made non executable This is done so security exploitation programs cannot take advantage of the Solaris OE kernel executable system stack and thereby attack the system NFS port monitor restricted The NFS server normally accepts requests from any port number The NFS Server is altered to process only those requests from privileged ports Note that with the high security setting NFS is disabled however if the service is re enabled manually the port restriction will still apply Remote CDE login disabled The Remote CDE login is disabled DocuSP router capabilities disabled The DocuSP router capabilities is disabled empty etc notrouter file created Security warning banners Security warning banners are displayed when a user logs in or telnets into the DocuSP server This message explains that only authorized users should be using the system and that any others face the possibility of being monitored by law enforcement officials NOTE DRW DocuSP Remote Workflow is not impacted by security settings 4 9 Security and Network Setup System Guide XDSS script components For a greater degree of flexibility individual scripts in the opt XRXnps bin directory may be run as root user Script syntax is scriptname i e configure xdss The configure xdss script The configure xdss script encompasses th
16. file Change any of the system color settings i e saturation lightness color adjustments for C M Y or K emulation mode etc NOTE In general RGB and LAB color space transformations are slower than CMYK transformations If the input images of a job can be created in CMYK color space then the DocuSP will be able to process the job more efficiently Variable data Variable data job construction is also an important driver of RIP performance Jobs that are constructed with a single underlay or background plane and a small number of variable text or image overlays will run very efficiently If the same job is constructed with the underlay constructed from several distinct objects which the DocuSP is asked to compose on the fly then the job will not be able to take advantage of the DocuSP variable data performance enhancement In that case the job may RIP significantly shower than the more efficiently constructed job Common Controller System Guide Common Controller Hints and Tips For cases where the background underlay of the variable data job is composed of 2 or 3 relatively static objects it is suggested to have the application create each static combination of objects as a different underlay This will be more efficient than having the DocuSP perform the composition When creating variable objects to be overlaid on fixed underlays or backgrounds it is also important to ensure that the objects are properly cropped or bo
17. of fonts that are available when creating a document NOTE If you are unsure of the availability of a font always consult with your print organization management to determine which fonts are currently loaded on the DocuSP controller PostScript Resident Fonts The PostScript Type 1 typeface families listed in Table 7 1 are scalable which means that all point sizes are supported even intermediate point sizes These include the typefaces that make up the LaserWriter IINTX basic font set plus additional Type 1 fonts supplied by Xerox Table 7 1 Fonts Font Family Stresses and weights ACaslon Italic Regular Semi Bold Semi Bold Italic AGaramond Bold Bold Italic Italic Regular Common Controller System Guide Common Controller Fonts Table 7 1 Fonts Font Family Stresses and weights Americana Americana Extra Bold AvantGarde Book Book Oblique Demi Demi Oblique AdobeSans MM AdobeSerif MM Albertus Italic Light MT AntiqueOlive Bold Compact Italic Roman Apple Chancery Arial BoldltalicMT BoldMT ItalicMT MT Blackoak Bodoni Bold Bolditalic Italic Poster Poster Compressed Bookman Demi Demi Italic Light Light Italic Carta CGBrn PropRoman Chicago ChuGothicBB Clarendon Bold Light CooperBlack Regular Italic ThirtyThreeBC Thirty TwoBC Coronet Courier Courier Bold Oblique Bold Obliqu
18. permissions It is run with the s option to secure file permissions for Solaris files that were created at install time only Customer generated files will not be affected NOTE When this command is run a file called var sadm install content mods is left Do not delete this file It contains valuable information needed by fix modes to revert the changes to the system file permissions if the security setting is changed back to medium Network and name service changes Disabling secure name service databases The following databases are disabled when Security is invoked e passwd 4 e group 4 exec attr 4 prof attr 4 user attr 4 Multicast routing disabled Multicast is used to send data to many systems at the same timewhile using one address OS and host information hidden The ftp telnet and sendmail banners are set to null so that users in cannot see the hostname and OS level Note that all of these services are prohibited with a high security setting but if they are re enabled manually the hostname information will remain hidden Sendmail daemon secured Sendmail is forced to perform only outgoing mail No incoming mail will be accepted 4 8 Common Controller System Guide Common Controller Security and Network Setup Network parameters secured Sun s nddconfig security tool is run For additional information view Sun s document Solaris Operating Environment Network Settings for Security
19. system will display a message when the restore is complete To restart the system type reboot and press Enter Common Controller 4 Security and Network Setup This section provides you with information on security regarding the DocuSP controller and the Solaris Operating System including access changing logon levels and enhancements of the Solaris OS Also included are general guidelines to security related procedures that can be implemented to improve security of the DocuSP controller and the Solaris OS Access and Security Common Controller UNIX accounts are defined during the installation process root has super user access to the workstation The initial password for this account is set during installation of the operating system and should be obtained from the Xerox service personnel NOTE For security reasons the root account password should be changed as soon as the Xerox service personnel have completed the installation The Xerox user name is the account from which the Xerox software runs Use the Xerox user password for this account Contact your Customer Service Representative if this is unknown ftp an account to permit some clients to retrieve their software from the DocuSP controller using the TCP IP communication protocol This account will be set to Read Only access to the export home ftp directory Pxrxsvc the account for remote diagnostics by Xerox service personnel The DocuSP controll
20. 0 only when running a job requiring more than one color size or weight of paper use the trays in a Tray 1 Tray 3 and then Tray 2 Tray 4 sequence for optimal speed For example Tray 1 would contain 8 1 2 x11 inch white paper and Tray 3 would have 8 1 2 x 11 inch yellow paper for a job Using Tray 1 Tray 2 or Tray 3 Tray 4 combinations will slow the process Common Controller System Guide Printing hints Common Controller Printing If you compress the resolution of an embedded bitmap object at the application level you can produce smaller pdf files This will allow your job to transfer across the net faster would require less DocuSP spool disk space and may process faster 5 11 Printing System Guide 5 12 Common Controller 6 Finishing The following section contains information about how to use subset finishing and mixed stacking on a printing job The finishing information below does not apply to Continuous Feed CF systems For CF systems the finishing configuration is defined at the CF STAMPA Controller CF imposition files are used to impose documents for printing in conjunction with specific CF finishing configurations Subset Finishing Common Controller Subset finishing is the capability to use different types of finishing or no finishing within the same job The ability to finish subsets independently is a critical feature for many variable data applications This product allows more than one ty
21. 4 SNMP 2 1 2 5 SNMP configuration 2 3 2 4 SNMP gateway 2 4 Socket Gateway Configuration Utility 5 6 Software configuration 3 1 printing Solaris 4 8 ASCII 5 4 Solaris Operating System 4 1 fifo 5 1 status log 9 12 hints 5 11 subset 6 2 PCL 5 4 Subset Finishing 6 1 Pxrxsvc 4 1 Subset Offset 6 2 System logs 9 12 9 13 INDEX 2 SYSTEM GUIDE INDEX System log 9 12 T TIFF 5 1 orientation 5 7 performance considerations 5 7 supported tags 5 8 TIFF problems 9 9 U User level 4 7 utility set Ip Iprcopycount 5 5 setpclcontrol 5 4 setVPSoption 5 6 V VIPP 5 1 5 10 VPS 5 6 Ww warning banners 4 9 Windows problems 9 3 X XDSS 4 4 4 5 4 10 XJDC 9 16 XJDC Hints 9 16 XJDC Unix 9 15 SYSTEM GUIDE INDEX 3 INDEX INDEX 4 SYSTEM GUIDE
22. 8svctc XEROX SERVICE MONITORING TC e 59svcmon XEROX SERVICE MONITORING MIB 93pidtc XEROX PRODUCT ID TC The following is a list of MIBs that are supported e RFC 1213 MIB file The system Group The Interface Group The at address translation Group The ip Group The icmp Group The tcp Group The udp Group The snmp Group e Host Resource MIB file The System Group The Storage Group The Device Group Printer MIB file The General Printer Group The Input Group The Extended Input Group The Input Media Group The Output Group The Extended Output Group The Output Features Group The Marker Group The Marker Supplies Group Common Controller System Guide Common Controller Gateway Configuration The Marker Colorant Group The Media Path Group The Interpreters Group The Channels Group The Console Group The Alerts Groups e Xerox General MIB file uses only the O6gentc and 07gen files The xcmGen Base Group The xcmGen Trap Client Group The xcmGen Trap View Group NOTE The other files in Xerox General MIB are not supported NDS Setup When using Novell Netware a preferred server needs to be set for environments where there is more than one server on the network If you are running NDS in an environment with more than one NDS server to ensure optimal operation you should specify a preferr
23. OTE If a downloaded font is not found font substitution occurs and an error page is printed 9 5 Troubleshooting 9 6 System Guide 2 If the font is not being downloaded with the job determine if the font is loaded on the server by viewing the Fonts module of the DocuSP 3 If jagged characters are seen determine if there is a scalable option available for that font and whether the user selected that option 4 For incorrect character or text that runs off the page determine if the document was created with one driver and printed with another driver 5 f you are comparing prints from a proof printer ensure that the same PDL file was used to make the prints on both printers 6 If small fonts are printing ragged change the default font renderer in Print Manager from the Adobe Type Manager to the Font Solution Inoperable system problems Determine which partition is full by opening a terminal window and perform the following 1 Telnet using another system into the controller and use the su 1 command to become the root user 2 At the prompt type sync sync halt and press Enter 3 At the ok prompt type boot NOTE Pressing Stop and A may result in lost information if a job is currently being received by the system Jobs would need to be resent Job flow problems If a job is submitted to a printer but does not print this is a job flow problem Determine the status of the printer
24. P controller is accessed using PPP communications via a modem This account is only created if remote diagnostics has been enabled Print command line client from remote systems 4 12 The following contains the user and client requirements when using the Xerox print command line client from remote systems To allow non root user command line clients to submit jobs to the DocuSP controller the Sun workstation needs two pieces of information in its database Users must be listed in the password database The client workstations need to be described as trusted hosts for the user account This allows remote operation commands at the DocuSP controller from a client workstation such as rcp without the requirement for supplying a password List the names of the trusted host machines in the etc hosts equiv file or Set the etc hosts equiv file to trust all known workstations by setting the last line in the file to a plus sign this is a security risk It is not necessary for the user to have the following on the DocuSP controller Network home directory Meaningful home directory at the DocuSP controller Common Controller System Guide Other security tips Security and Network Setup An enabled password The same user identification uid as used for the clientworkstation account The same group identification gid as used for the client workstation account Configure for xrxusr The DocuSP controller can be confi
25. P gateways cannot be accomplished through the graphical user interface and must be set using the gwConfig utility through a UNIX Terminal window The IPP gateway is configured using the DocuSP interface Internet Services HTTP Gateway Configuration Common Controller Perform the following to configure the HTTP gateway 1 Start the configuration utility Type gwConfig NOTE Refer to the instructions in the section IPP Gateway Configuration for information about starting the configuration 2 Perform the following to set up the Internet Services HTTP Gateway Enter the name of the gateway to be configured Internet Services Configure the Internet Services Gateway Y N y Enter name Value data Printer URL http lt controller name gt lt domain name gt com NOTE Use the IP address of the controller if there is no domain name For example http 52 126 255 255 com 3 A confirmation message of the entered value displays Confirm that the entry is correct and enter y for yes A Continue with this process for every value to be configured 5 When all of the desired values have been configured press Enter at the Enter Name Value Data line 6 When asked to accept the values and update the configuration enter y for yes 7 The configuration utility exits 2 1 Gateway Configuration System Guide 8 When complete close the Terminal window and select System Restart on the DocuSP user interface
26. STEM GUIDE INDEX 1 INDEX Inoperable system problems 9 6 IPP Gateway 2 2 J Job flow problems 9 6 Job Integrity problems 9 8 Job messages 2 5 L login levels 4 3 logon level 4 2 Macintosh problems 9 3 MIB Support 2 5 MICR 5 1 5 9 Mixed Stacking 6 4 Multicast routing 4 8 N nddconfig security tool 4 9 NDS Setup 2 7 NFS server 4 9 NONVPS 5 6 Oo OS level 4 8 Output files 9 17 P Paper Trays 5 10 password 4 2 PCL 5 4 6 3 PCL Offset 6 3 PCL Paper Source Command 6 4 PDF problems 9 9 PDL problems 9 8 performance problems 9 1 1 PostScript problems 9 8 Print command line client 4 12 Print Quality problems 9 5 Printer messages 2 5 Q QIC tape drive 3 3 QServerSetup 2 7 R Reboot 9 14 reboot 9 14 Remote CDE 4 9 remote login 4 9 Remote shell internet service 4 11 remote systems 4 12 restart 9 14 Restart DocuSP 9 1 1 Restore 3 2 restore 3 4 Restore password 9 10 root 4 1 root password 4 3 router 4 9 router capabilities 4 9 S saving a job 9 11 script configure xdss 4 10 disable ftp 4 11 disable remote diagnostics 4 11 disable security 4 11 enable ftp 4 11 enable remote diagnostics 4 11 enable security 4 11 security 4 2 4 14 high 4 4 4 5 medium 4 4 Security patches 4 4 security profile 4 2 security tips 4 13 Sendmail 4 8 Separator 6 3 service 9 1 setlpcopycount 5 5 setpclcontrol utility 5
27. The DocuSP is unable to dual staple 3 hole punched stock If dual staple is selected when using pre drilled paper improper registration will occur Select to single staple the job or print on non drilled stock and manually punch the holes after finishing of dual staple is complete 6 5 Finishing System Guide Common Controller 7 Fonts The following information explains how to use and choose fonts for a job It also covers various resident and non resident fonts and their availability How to choose fonts Fonts Resident fonts Soft fonts Common Controller Although document source files can specify almost any image on a printed page images that contain letters numbers punctuation and symbols are common enough to require a special mechanism for dealing with them similar to movable type This mechanism is the font The DocuSP controller supports Adobe PostScript Type 1 and Type 3 fonts PCL scalable and bitmap fonts and TrueType fonts The most important thing to remember is that the font used to create a document must also be available to the DocuSP controller NOTE DocuSP supports the euro character Most font families include the euro character At the DocuSP controller a font can exist in three forms A resident font is an internal font that is permanently stored on the DocuSP controller and is always available Soft or optional fonts are a typeface that are loaded as needed at the DocuSP controlle
28. VPS Restart the DocuSP software after setting this option 5 6 Common Controller System Guide TIFF files Printing This section discusses the TIFF tags supported by the DocuSP software and the guidelines for printing TIFF files to achieve the optimum performance TIFF orientation Common Controller The DocuSP Save Feature stores TIFF images in different orientations on the DocuTech DocuPrint 75 90 and the DocuTech 61XX This is done by design to optimize productivity and allow for the different finishing requirements of the print engines controlled by the DocuSP software e DocuTech 61xx The DocuTech 61xx finishes the trail edge of the pages and orients the image appropriately e DocuTech DocuPrint 75 90 The DocuTech DocuPrint 75 90 finishes the lead edge of the pages and orients the image properly This difference can result in PostScript VIPP files that call Decomposition Service TIFFs being incompatible across the different platforms The imported TIFFs may print with a different orientation relative to the PostScript image Prior to DocuSP 3 1 the controller utilized a conversion tool TIFF to PostScript to process and print TIFF files A native TIFF decomposer has now been implemented to directly process TIFF files for printing This improves the TIFF printing performance for certain types of files Decomposer level adjustments are also now available for the TIFF decomposer at the Queue level NOTE Multi
29. Xerox Document Services Platform Series Common Controller System Guide THE DOCUMENT COMPANY XEROX 701P40211 Version 3 7 April 2003 Xerox Corporation Global Knowledge and Language Services 800 Phillips Road Building 845 17S Webster New York 14580 USA 2003 Copyright by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law hereinafter granted including without limitation material generated from the software programs that are displayed on the screen such as styles templates icons screen displays looks and so on Printed in the U S A U K and France XEROX XEROX Europe and XEROX Canada Limited The Document Company the stylized X and all names identifying numbers used in connection with Xerox products mentioned in this publication are trademarks of XEROX CORPORATION All non Xerox brands and product names are trademarks or registered trademarks of their respective companies Other company trademarks are also acknowledged This product includes software developed by the Apache Software Foundation http www apache org SWOP is a registered trademark of SWOP Inc While the information in this Guide is correct at the time of this publication Xerox reserves the right at any time to change the information without notice Changes are made periodically to this document C
30. ages processed Date and time job printing started Date and time job printing completed Can be a range e g 5 8 or All If not specified this field attribute value pair will not appear in the Exported File Indicates whether to collate output Yes No Number of copies the user wants to print If the job is sent requesting 10 copies and held when 5 are printed Copies Requested will be 10 and Copies Printed will be 5 Number of copies actually printed Total number of sheets printed for which the job was greater than 9 inches wide Total number of sheets printed for which the job was greater than 345 mm wide Total number of sheets printed for the job including any banner or error pages Two sided sheets printed both sides count as two impressions single sided sheets count as one impression Total pages delivered to output bin for job Common Controller System Guide Pages to Tray Number 1 Sided Sheets Printed Number 2 Sided Sheets Printed Lines Printed Pages Spaced Total Black Only Pages Printed Total Color Pages Printed Complexity induced Skips Finishing Applied X Medium X Number Printed Medium X Type Medium X Modulus Common Controller Accounting and Billing Total pages delivered to tray for a job Number of single sided sheets printed Number of double sided sheets printed Number of lines printed for a job Number of pages spaced for job Total n
31. alled and active performance will be less than expected because the work required to monitor each added gateway and potential client connection will consume a small portion of the available CPU time If this is a problem you may wish to remove gateways not being used i e Ipr IPP SNMP HTTP Novell Appletalk or Token Ring keeping only those that are needed 10 3 Hints and Tips 10 4 System Guide Job submission order Job submission order can impact performance It is suggested that a job with many pages to be RIPped and a large number of copies should be submitted at the end of the day if possible With the printer paused the job can then RIP over night The job will then start printing the beginning of the next day and while it is printing the DocuSP can process a complex difficult job that takes a long time to RIP As long as the previous job is still printing when the next job finishes RIPping the DocuSP can RIP still another job to get even further ahead In this way the print engine itself will never be idle waiting for a hard job to finish RIP Job RIP Hints If using the default media color settings that are pre loaded on the controller the DocuSP can use built in color space transformations to accelerate RIP performance If you do any of the following the color space transformation will probably take more time and the RIP will be slower Define own media Include input or output ICC color profiles in the PDL
32. ave one of the following values e Print Save This field will have one of the following values Completed Completed with warnings Completed with errors Undefined Faulted e Cancelled by user e Cancelled by operator e Aborted Rejected 8 3 Accounting and Billing Interrupt Status Print Server Name Virtual Printer Printer Type Job Source Channel Idle Time milliseconds Job Submission Date Input File Size bytes PDL Format 8 4 System Guide Held by user Held by operator e Save completed Save completed with warnings e Save completed with errors This field will have the following values e No Interruption Interrupted e Interrupt Interrupt Interrupted This is the name of the Sun platform running the DocuSP software it is also the remote host name for the DocuSP controller e g adldp6135 6180 Logical name for printer queue assigned at startup e g dp6135 6180 This field will always be the type of printer Source of the job being submitted Specifies the amount of time the Channel was idle in milliseconds Date and time job submitted in standard UNIX time format i e in seconds past midnight GMT on Jan 1 1970 e g 835709136 is June 25 1996 09 25 36 Size of file in bytes e g 1751 The source Page Descriptor Language of this job This field will be one of the following e Ascii e Binary e HPPCL Common Controller System Guid
33. ay Configuration 10 When asked to accept the values and update the configuration enter y for yes The configuration utility exits Simple Network Management Protocol SNMP Configuration To configure the SNMP configuration follow the instructions for configuring the HTTP Gateway in the previous section SNMP provides you with the status of network devices If you are familiar with SNMP manager you may want to configure the SNMP gateway using gwConfig and the information that follows NOTE SNMP requires a standard FlexLm license The System Administrator must enable SNMP in License Manager Xerox recommends the following third party SNMP software mangers IBM Network Printer Manager NT e TNG Unicenter NT e HP OpenView UNIX NT Xerox CentreWare UNIX NT NOTE The SNMP manager HP OpenView may have a number of requests into DocuSP for information Some of the requested information may not be a supported data set on DocuSP Therefore the SNMP client manager displays no value etc NOTE You can have more than one SNMP manager running at the same time Common Controller 2 3 Gateway Configuration Configuratio System Guide n variables Of the many parameters that are available for SNMP configuration only the ones of common interest to Xerox customers are shown in the following table Table 2 1 Value Default Parameter Name Description Range Value CommandLine Turn on of
34. b to release the printer so that RIP and print finish at the same time PCI Channel Interface PWB Trace Capture Procedure Load the PCI Channel Interface PWB Trace command when software is installed and the PCI Channel Interface PWB is detected This procedure is usually performed at the request of Software Engineering or as part of a SPAR package Perform a Trace Common Controller To start the trace perform the following 1 2 3 C1 Oo o NO Login as Administrator Select System Online Manager Select Channel Gateway Enable Input Device Online Input Control Start Submit a job from the host After the job is completely received by the Controller select Input Control End Open a Terminal window Type cd opt XRXnps XRXgrpset bin and press Enter Type dspTrc gt FileName txt and press lt Enter gt Type Is I and press Enter to see the new file and the file size 10 7 Hints and Tips 10 8 System Guide 10 If the file size is greater than 1 44 MB type compress FileName txt and press lt Enter gt If the file size is less than 1 44 MB go to Export the trace file to floppy Export the trace file to floppy To export the trace file to a floppy perform the following 1 Insert a blank formatted floppy into the floppy drive 2 3 Type volrmmount i and press Enters If you used the compress command above type cp FileName txt Z flo
35. bilities for setting and maintaining the security of the DocuSP controller Xerox responsibility Xerox is committed to providing a level of security which will allow the DocuSP controller to be a good network citizen in the response to current security intrusions Additional security beyond this remains the responsibility of the customer Common Controller 4 3 Security and Network Setup System Guide Xerox is constantly evaluating the security of the DocuSP controller and the Sun Solaris operating system Xerox is committed to providing the latest Solaris security patches provided by Sun Microsystems in each major DocuSP release The DocuSP development team will also add Solaris security patches in between major release cycles All OS security patches for applications that are added during a standard DocuSP install will be included even if the application code is not normally used by DocuSP users Security patches for applications that are not loaded by a standard DocuSP install will not be evaluated or included Only the version of a patch impacting security will be included If a security patch has a newer version that is not security related then this patch will not be updated to the newer version Any security patch that is determined to have a negative impact to DocuSP operation will not be added Security Setup System Security can be selected from the DocuSP Select Medium security to disable everything in the list of secure
36. by typing boot s from the ok prompt You will be prompted for the root password Upon login as root you can copy the original files back If you are unfamiliar with the vi editor you can use the GUI based Text Editor program To launch the editor as root user in a terminal window login as root and enter the following usr openwin bin textedit amp RETURN Textedit leaves a backup of the modified file in the same directory This backup file will have a 96 after the name This file can be deleted if you have already backed up the original file When configure xdss is run it logs all of the actions into the opt XRXnps log xdss log txt View this file to view options that have been implemented When you make a manual change to the etc inetd conf file to avoid rebooting the controller you can retstart the inetd process To do this as root user type ps e grep inetd enter and note the process ID returned Then type kill HUP where denotes the process ID Online help for security A great deal of helpful security information can be found on line Sun s security tools and blueprints may be found at http www sun com solutions blueprints Other security information including alerts may be found at http sunsolve sun com pub cgi show pl target security sec http www cert org nav index_main html http www cve mitre org Sample of inetd conf file Example of etc inetd conf file after security
37. d to allow you to control MICR font usage The supplied soft fonts can be loaded or deleted using Administration s font installation on the DocuSP GUI NOTE Only 300 dpi mode is supported for MICR printing 5 9 Printing Using VIPP Paper Trays 5 10 System Guide To specify a job as a VIPP job a start string is required The required start string can be automatically added using DocuSP functionality This can be completed using the Command Line Client Queue Manager and Job Properties To implement the VIPP Start feature perform the following 1 Copy the VIPP startup file into var spool XRXnps vipp and then restart DocuSP The file must exist in this directory and cannot be changed However you can set a symbolic link to other locations NOTE The startup file must end with a lowercase ini extension 2 In Queue Manager create a print queue named VIPP Change the default document format from ASCII to PostScript If this is not done all VIPP jobs will be run as ASCII unless the data file begins with 3 Select the PDF PostScript tab and select Start File Browse to the startup file and select this file The CACHE command stores a form across a single VIPP job so only the first instance is a normal RIP After the first RIP the form is called in the job and it is retrieved from hard disk in a format natively understood by the IOT VIPP CASHE is available for color products only For the DocuPrint 9
38. e Start RIP Time Stop RIP Time Elapsed RIP Time seconds RIP Interrupt Time seconds Initial JDL Initial JDE Records Read DJDE Records Read Data Blocks Processed Data Blocks Skipped Common Controller Accounting and Billing e Interpress e LCDS PostScript e PostScript2 e PostScript Query e TIFF e PDF e IPDS HTML e DocuJob e Internal Native Date and time Raster Input Processing started Date and time RIP completed Difference between Stop RIP Time and Start RIP Time in seconds Total amount of time RIP was suspended for the job in seconds Path to JDL for LCDS document submission JDE selection This is used in combo with the Initial JDL in the LCDS document submissions The number of records read from a record data stream The number of DJDE records recognized Number of blocks read processing the current job Number of blocks skipped processing the current job 8 5 Accounting and Billing Number Pages RIPped Total Pages Trapped Total Anti Aliased Pages Processed Print Start Date Print Completion Date Pages To Print Collate Mode Copies Requested Copies Printed Total Sheets Greater than 9 Wide Printed Total Sheets Greater than 345mm Wide Printed Total Sheets Printed Total Impressions Printed Pages to Bin 8 6 System Guide Number of processed pages Number of pages trapped Total number of Anti Aliased p
39. e Regular Eurostile Regular Bold Bold Extended Two Extended Two ErorrHandlerFont Garamond Light Light Italic Bold Bold Italic Geneva GillSans Bold BoldCondensed Boldltalic Condensed ExtraBold Italic Lightltalic GothicBBB Medium Goudy Regular Bold Boldltalic ExtraBold Italic HeiseiKakuGo W5 HeseiKakuGothic W5 HeiseiMin W3 at HeiseiMincho W3 FutoGoB101 All FutoMinA101 All Fonts System Guide Table 7 1 Fonts Font Family Stresses and weights Helvetica Helvetica Black Black Oblique Bold Bold Oblique Oblique Light Light Oblique Condensed Condensed Bold Condensed Bold Oblique Condensed Oblique Narrow Narrow Bold Narrow Bold Oblique Narrow Oblique HoeflerText Black Blackltalic Italic Ornaments Regular HonMincho M eic JL PropRoman Jun101 as Joanna Regular MT Bold Boldltalic Italic Kaufmann Korinna Bold Kursiv Bold Kursiv Regular Regular LetterGothic Regular Bold BoldSlanted Slanted Liithos Black Regular LubalinGraph Book BookOblique Demi DemiOblique MMMA PropRoman Marigold MaruGothic MidashiGO MidashiMin Mincho PC MonaLisa Recut Monaco New Century Schoolbook Roman Bold Italic Bold Italic NewYork Optima Bold Boldltalic Italic Osaka Oxford Palatino Parisia
40. e entire feature set available when the High security setting is chosen It also has one additional feature that the High setting does not have the ability to disable anonymous LP printing The script asks three questions on the following subjects Disabling LP Anonymous Printing You can choose to disable anonymous printing on all existing LP printer queues that are associated with the DocuSP virtual printers When anonymous LP is disabled only systems that have their IP address in the DocuSP controller etc hosts table are authorized to submit LP requests Answer y for yes to disable this printing option DigiPath and Decomposition Services DigiPath serves as a transferring station for files to the DocuSP controller The DigiPath configuration will ask two questions 1 Do you want to disable DigiPath If you answer y both FTP NFS server and the bwnfs daemon are disabled 2 If the answer to question 1 is n you are prompted with the question Do you want to disable DigiPath Decomp services If you answer y the nfs server and bwnfs daemons will be disabled but FTP is not disabled When nfs server is disabled no directory can be made available for other systems to mount using UNIX NFS Any third party application that uses MaestroNFS requires the bwnfs daemon to be enabled Both XPert Label software and also DigiPath Decomp Services use MaestroNFS and thus require a No answer to this question NOTE Before an
41. ed server To do this perform the following steps you will need to know your NDS Tree Context and Preferred Server Names 1 Type su root and enter password when you are prompted 2 Type cd opt XRXnps XRXnwqsgw bin 3 Type QServerSetup and select the return key 4 Select the appropriate option e fthere is already an existing NDS QServer Setup that you wish to add a Preferred server name to select choice 2 e If you are creating a new NDS QServer Setup with a preferred server name select choice 1 5 Select choice 4 to list the current setups to make sure your preferred server was added successfully 6 Restart the DocuSP software NOTE If logging is enabled you can check opt XRXnps log QServer Debug Log to make sure that connection is made with the Preferred server Ensure that jobs can be submitted from Netware and properly received and printed 2 7 Gateway Configuration System Guide 2 8 Common Controller Backup Common Controller 3 Backup and Restore Software configuration information and customer specific files should be backed up to a safe location either to tape or to a remote server on a regular basis It is valuable to back up a system to a remote location when upgrades of hardware are performed Software configuration information should be saved when the system has been installed and all queues and printers have been set up Also when any printer or queue properties are changed The
42. edits ident inetd conf1 2796 09 24 SMI SVr4 0 1 5 4 14 Common Controller System Guide Common Controller Security and Network Setup Configuration file for inetd 1M To re configure the running inetd rocess edit this file then send the inetd process a SIGHUP H O H HH dt out Syntax for socket based Internet services 4 service name gt socket type lt proto gt flags user server pathname args 8 Syntax for TLI based Internet services 8 4 service name tli proto flags user server pathname args 8 4 Ftp and telnet are standard Internetservices ftp stream tcp nowait root usr sbin in ftpdin ftpdtelnet stream tcp nowait root usr sbin in telnetdin telnetd 8 Tnamed serves the obsolete IEN 116 nameserver protocol 8 name dgram udp wait root usr sbin in tnamedin tnamed Shell login exec comsat and talk are BSDprotocols shell stream tcp nowait root usr sbin in rshdin rshdlogin stream tcp nowait root usr sbin in rlogindin rlogind exec stream tcp nowait root usr sbin in rexecdin rexecd comsatdgram udp wait root usr sbin in comsatin comsat talk dgram udp wait root usr sbin in talkdin talkd Must run as root to read etc shadow n turns off logging in utmp wtmp uucp stream tcp nowait root usr sbin in uucpdin uucpd 4 15 Security and Network Setup System Guide Tftp service is
43. er is accessed using PPP communications via a modem NOTE The user and group identifications uid and gid for the Xerox accounts that are listed above cannot be arbitrarily changed in the password and group files to new values because the software is based on the proper access to the Xerox supplied files 4 1 Security and Network Setup System Guide Overview of Security The purpose of the security section is to provide information on security regarding the DocuSP controller and the Solaris Operating System This section explains the new DocuSP Security Profile policy and associated scripts provided that help protect the system against unauthorized access and modification This feature has been added in response to customer and enterprise security concerns It is based on Solaris Security Blueprints papers and tools as well as previous security scripts created by Xerox Changing the logon level 4 2 The DocuSP software defaults to the Walk Up User access level when the DocuSP software is started To log into the DocuSP as the System Administrator or Trusted User perform the following 1 Select System from the DocuSP Print Services window 2 Select Logon The Logon dialog is displayed 3 Select the Trusted User or System Administrator access level and enter the correct password The initial passwords for Trusted User and System Administrator can be obtained from your Xerox Service Representative NOTE The va
44. eway If there is a router on the Apple Talk network delete the opt XRXnps bin atports file at the controller and reboot NOTE You must be logged in as the root user to delete this file DigiPath problems A job is submitted from a DigiPath client and does not print If the message Warning cannot open the file xdms lt filename gt gf lt filename gt tif Select OK to continue or cancel to stop the print job is displayed perform the following 1 Place the queue on hold that the DigiPath jobs are being sent to Do this by changing the accept status to no 2 Wait until all jobs have completed printing 3 Purge the var spool XRXnps var spool data xdms directory GUI problems If any of the modules of the DocuSP do not function or if you cannot use Exit to restart the system perform the following e f any of the DocuSP icons disappears or does not respond e Ifthe GUI opens with a black blank background and the label names of the modules do not appear correctly perform the following 1 Determine if the op XRXnps XRXservui data locale lt locale gt resources directory exists 2 Determine if the opt XRXnps XRXservui data ui mn config file exists 3 If the above files do not exist set the XAPPLRESDIR environment variable by entering the following setenv XAPPLRESDIR opt XRXnps XRXservui data locale locale resources NOTE The Locale is the locale of your server Common Controller Syste
45. f the following flags I logging to SNMP DEBUG LOG W logging to window Printer operator The name of the printer operator String empty 0 127 Printer administrator The name of the printer String empty administrator 0 127 Printer administrator location The location of the office of the String empty printer administrator 0 127 Printer administrator Phone The telephone number for String empty contacting the printer 0 127 administrator Printer location The location of the printer String empty 0 127 Enter the following Command Line variables JI w An example of SNMP gateway configuration for the parameters shown is SNMP Gateway Configuration File Section Data Entry Name Entry ValueCommandLine I w Printer Operator Janet Jones Printer Administrator William Webster Printer Administrator Location Room 409 Printer Administrator Phone 122 0001 Printer Location Room 444 Common Controller System Guide Gateway Configuration Printer and job messages Common Controller SNMP can broadcast messages about the printer and the jobs on the system Printer messages may announce that the printer is idle printing or out of paper Job messages announce that jobs are pending processing or completed Other job related information may include the job owner s name the job quantity the job identifier etc NOTE Forwarding is not a job state that is broadcas
46. features Select High to enable security and to turn security on for everything in the list of secure features If you have upgraded your DocuSP software from 3 6 to 3 7 and you are having difficulty with application software that communicated with the controller set security to Medium to resolve the problem DocuSP 3 7 security changes To assist DocuSP customers XDSS Xerox DocuSP Security Script was added in the 3 12 software release to help secure the operating system from unauthorized access and modification The DocuSP install routine prompted Xerox service personnel to determine whether XDSS should be run In addition the XDSS scripts were made resident on the controller so that they could also be run by the customer at any time 4 4 Common Controller System Guide Security and Network Setup While the underlying XDSS content has not changed since its inception its implementation philosophy has been reversed in the 3 7 release Previously XDSS was an option typically chosen at install Now the features are automatically implemented with a scrape install A scrape install includes both the Solaris operating system and a DocuSP 3 7 release This corresponds with the High setting in the Security Profile dialogue box under the System menu The Medium setting describes the default operating environment normally provided by Sun Upgrades however retain the previous security setting Note that if XDSS was disabled in
47. for PCL fonts If a requested PCL font is not available the DocuSP controller will determine which available font best matches the requested one and perform the substitution Any PCL stream that does not have any fonts specified in the file will have the default font programmed in the PCL font section for the corresponding queue in Queue Management 7 8 Common Controller 8 Accounting and Billing The following sections explain the various accounting log versions that are available It also lists the billing meters for each region and an explanation of each meter Accounting Auto exporting accounting log The Accounting function will automatically export and purge the accounting data when the database reaches 80 full This will protect data from being overwritten when the log previously ran out of space This option is performed automatically and the accounting information is saved in a designated directory The default file directory where the information is saved is export home xrusr accountingexportfiles NOTE When purging the oldest entry is purged first Accounting exported values The Accounting feature tracks all jobs that have been processed and printed enabling your site to charge for use of the Xerox printing system There are four different versions supported for exporting the customer accounting log Version 2 Version 3 Version 3 1 and Version 4 Version 2 This is the most common version that is sup
48. gs contain a list of faults The ep_exception_log contains a listing of all logged faults The ep_primary_log contains exceptions that are the primary cause of the problem The format of these files is as follows Logging Module t Absolute Time t Microseconds t Instance ID Module TD t Exception ID t Service Code Printing the system logs You print the system logs to help you gather information and recover from various system problems To print the logs 1 Open a Terminal window and log in as root 2 Change directory to the log directory by entering the following command cd opt XRXnps log 3 Enter the following command print p que name log name Ensure that you know and substitute the name of the queue that you are printing to and the log name you are printing to 4 Press Enter Common Controller 9 13 Troubleshooting System Guide Printing the accounting log Print the accounting log to gather information and recover from various accounting problems Either the entire Accounting log or a portion of the log may be printed This can be completed on the DocuSP GUI in the Administration section Rebooting and restarting 9 14 Recovery procedures throughout this guide instruct you to either reboot or restart the software To reboot the system and perform a file system check perform the following 1 Place your mouse cursor in the background outside of the DocuSP Print Services wi
49. gured to force the user to log in as xrxusr when the system is rebooted To do this perform the following 1 Common Controller Set up the xrxusr password as root user in a terminal type passwd xrxusr enter as root user The user will be prompted for the new password Edit the DocuSP startup file as root user in a terminal window type cd opt XRXnps XRXinit bin enter Make backup of original startup file by typing cp XRXnps Start XRXnps Start orig Type usr openwin bin textedit XRXnps Start lt enter gt In the Text Editor window scroll down to the bottom of the file and add a sign in front of the line that reads su user Reboot and configure xrxusr login environment Reboot the system The CDE login prompt window will appear Choose CDE as the desktop environment This only needs to be configured at the first login This will need to be re configured with every DocuSP upgrade With every boot the operator will need to log in as xrxusr This has no other impact on system operation 4 13 Security and Network Setup System Guide Document and backup Always document and backup all files that you modify in case some unforeseen problem occurs Example cp etc inet inetd conf etc inet inetd conf orig RETURN If for whatever reason the DocuSP controller will not boot up after your modifications you can restore the software to its original configuration by booting to single user mode This is done
50. hanges and technical updates will be added in subsequent editions Table of Contents 1 Introduction 1 1 About this guide 1 1 Contents 14 Conventions 1 2 Customer Support 1 2 2 Gateway Configuration 2 1 Internet Services HTTP Gateway Configuration 2 1 IPP Gateway Configuration 2 2 Simple Network Management Protocol SNMP Configuration 2 3 Configuration variables 2 4 Printer and job messages 2 5 SNMP MIB Support 2 5 NDS Setup 2 7 3 Backup and Restore 3 1 Backup 3 1 Restore 3 2 Xerox Backup and Restore XBR Utility for a DP100 115 135 180 EPS System3 3 Backing up a System 3 3 Restoring a System 3 4 4 Security and Network Setup 4 1 Access and Security 4 1 Overview of Security 4 2 Changing the logon level 4 2 User Password changes 4 3 Roles and responsibilities 4 3 Xerox responsibility 4 3 SYSTEM GUIDE TABLE OF CONTENTS Security Setup DocuSP 3 7 security changes Using the High security setting User and File level changes User level Solaris file permissions secured Network and name service changes Disabling secure name service databases Multicast routing disabled OS and host information hidden Sendmail daemon secured Network parameters secured Executable stacks disabled NFS port monitor restricted Remote CDE login disabled DocuSP router capabilities disabled Security warning banners XDSS script components The configure xdss script Disabling LP Anonymous Printing
51. he floppy disk without first selecting Eject in the software To properly and safely eject a floppy diskette or other mountable removable media perform the following 1 Select Setup and then Configuration The Setup Configuration window displays 2 Select the Peripherals tab 3 Right click on the drive entitled floppyO 4 From the right click menu select Eject Unload This dismounts the floppy media and protects the platform from damage caused by attempting to eject the media manually 5 Select OK to close the Removable Media Manager window 6 Now use the floppy eject button to eject the floppy diskette 9 18 Common Controller 10 Hints and Tips General Disabling the Solaris 8 Screen Saver To disable the Solaris 8 Screen Saver 1 Open a Terminal window 2 Type the following path cd usr openwin bin 3 Type dtpower 4 Select Yes from the Scheme Confirmation window that opens The Power Saver screen is displayed 5 From the Current Power Saver Scheme pull down menu select Disable 6 Select OK and close the Terminal window Common Desktop Environment CDE Front Panel Removal and Workaround The purpose of this procedure is to describe the steps necessary to restore the Front Panel Display Tool Bar on the Common Desktop Environment This feature was removed from the 3 11 04 software but was present in the 3 10 00 software To bring this panel back perform the following steps
52. he PDL Time used to transfer PDL Time required to RIP PDL Time required to print PDL Job submission hints Number of images Ethernet Gateways Job submission order Job RIP Hints 9 11 9 11 9 11 9 12 9 12 9 12 9 12 9 13 9 13 9 14 9 14 9 15 9 16 9 16 9 17 Properly ejecting a diskette from the Diskette drive on a DocuSP workstation 9 18 10 1 10 1 10 1 10 1 10 2 10 2 10 2 10 2 10 2 10 3 10 3 10 3 10 3 10 3 10 4 10 4 SYSTEM GUIDE TABLE OF CONTENTS Variable data 10 4 Image Quality 10 5 Job Printing Hints 10 6 Skipped Pitches 10 6 PCI Channel Interface PWB Trace Capture Procedure 10 7 Perform a Trace 10 7 Export the trace file to floppy 10 8 vi SYSTEM GUIDE TABLE OF CONTENTS SYSTEM GUIDE vii TABLE OF CONTENTS viii SYSTEM GUIDE About this guide Contents Common Controller 1 Introduction The System Guide provides the information needed to perform system administration tasks for configuring and maintaining the Xerox Document Services Platform DocuSP for printing systems This guide is intended for Network and System Administrators responsible for setting up and maintaining Xerox printers with DocuSP software Users should have an understanding of the Sun workstation and be familiar with Solaris and basic UNIX commands This includes the use of text editors such as vi or textedit and the ability to maneuver within the Solaris environment The System Ad
53. hly recommended that a complete system image be backed up to tape or a remote location on a regular basis Having a current system image stored separate from the DocuSP controller will ensure that in the event of a failure of the system or the hard disks the system can be easily restored Refer to the appropriate SUN documentation for additional information on saving a system image If only a software upgrade is performed on the DocuSP controller the system configuration information will typically be retained During the upgrade the Xerox Customer Service Representative will provide a hardcopy of the system configuration information such as the contents of the etc hosts and etc hosts equiv files the list of user names from the etc passwd file and gateway information from any installed optional gateways If any information needs to be recreated the hardcopy will assist the System Administrator in restoring the system Any customized software saved files or unique third party information will have to be restored by the System Administrator If a hardware installation is performed and there is no system image saved the System Administrator will have to restore or re enter at a minimum all of the information included on the hardcopy output provided by the Xerox Customer Service Representative Common Controller System Guide Backup and Restore Xerox Backup and Restore XBR Utility for a DP100 115 135 180 EPS System Back
54. ile format Have you tried to use a different printer driver If not do so to conclude if it also creates problems e Has the file printed previously on a different printer Was the file recreated and resubmitted Have you checked to see if the destination queue is accepting files Were the resources adequate e Did this file or a similar file print on a previously installed version of the system software PostScript problems The following questions may be helpful to ask when trying to isolate a PostScript problem e What printer driver was used to create the file e Whatclient application was used to create the file e Was the file recreated and resubmitted with a different driver What was the result sthere a printed PostScript error page and what errors were listed Common Controller System Guide Common Controller Troubleshooting Is the queue faulted or is it accepting jobs e Did this file or a similar file print on a previously installed version of the system software Will the job print on any other PostScript printers e Does the PostScript file distill properly using Acrobat Distiller TIFF problems The following questions may be helpful to ask when trying to isolate a TIFF problem e ls the file a true TIFF or is ita TIFF wrapped in a PostScript wrapper Did the PostScript error page list the error as Decomposition Task Failed to indicate that the tags and compression f
55. in the above example The option may be specified in any order and are 3 character abbreviations A list of the available options and their abbreviations are as follows REPlace NOReplace Replace or backup existing PDL object files DISplay NODisplay Display or suppress XJDC messages PRint NOPrint Generate JSL compilation listing always or only when errors warnings occur TRUncate NOTruncate Truncate or accept JSL source lines after 72 characters LABel NOLabel Generate or suppress 128 byte Xerox standard label COMpile SCAn Compile with output or scan only SINglebyte DOUblebyte Use singlebyte or doublebyte code and printer carriage control translation files Vx LPS PDL version number x 10 2 35 3615 37 38 39 40 50 3A M10 PAPersizes Paper size to use for PDL VM10 s USLEGAL USLETTER A4 DATed d Date format d US EUROPEAN PAGinate p Lines per page n 0 5 to 999 0 means no pagination OUTpath p Base directory for output files p path default is current directory Note that is not supported 9 15 Troubleshooting System Guide Configuring XJDC Unix The configuration file CONFIG TXT found in the directory opt XRXnps bin contains default parameters for the invocation of XJDC The text file can be edited using any simple text editor The first line of the configuration file must not be edited it contains XJDC version information Each subsequent line c
56. ing up a System Common Controller To backup a system use a DocuPrint EPS controller with a QIC tape drive at least 3 tapes maybe up to 6 QIC tapes and the XBR floppy NOTE The most common reason for backup procedure failure is a bad tape Restart the backup process with a new tape The system has to be shutdown before the backup operation can be performed A UO N C1 9 Open a Terminal window In the terminal window log in as root At the command prompt type init 0 and press Enter At the Ok prompt type boot s Steps 3 and 4 first shut down the system then reboot it in single user mode Enter the root password Insert the XBR floppy in the disk drive and a blank tape in the tape drive At the command line prompt type mkdir a Type mount dev diskette a and press Enter This command causes UNIX to access the diskette drive dev diskette through the a directory Type cd a 10 Type xbr but don t forget the before the 11 Type backup and as the system asks for a new tape remove the current tape label it and insert a new tape each tape takes about 20 to 25 minutes to fill After inserting a new tape type yes The system may ask for a tape it has already used for example volume 2 again ignore the number it gives you and label the tape with the next number in the sequence This problem is caused by the underlying UNIX utility that is being called mu
57. istration Pages Meter 2 Total impressions printed on sheets wider than 9 Includes Administration Pages Meter 3 Total impressions for sets 11 18 Begins counting with the first image in set 11 and stops after the last image in set 18 Does not include Administration Pages Meter 4 Total impressions in set 19 of every document printed Does not include Administration Pages Region 5 XCI Meter A Total impressions to an output destination including Administration Pages Region 6 FX Meter 1 Total impressions to an output destination including Administration Pages Meter 2 Total impressions for each image of the job up to and including the last sheet of the 10th set Does not include Administration Pages System Guide Common Controller Calling for service Declared faults Common Controller 9 Troubleshooting This section covers the various faults that you may encounter Declared faults are those that display a message to indicate a problem Undeclared faults are problems that you may encounter that do not display a message or visual on the GUI Before calling the Customer Service Support Center ensure you have read this information and have tried the corrective actions described in this document If the problem persists gather the necessary information and call the appropriate Customer Service Support Center phone number Your site representative can supply you w
58. ith the telephone number for the Customer Service Support Center in your area The Xerox Welcome Center number is 800 821 2797 The customer support direct TTY number for assistance is 1 800 735 2988 Before calling for service make note of Print job fault messages that appear on the system controller Status messages that appear on the printer control console Indicator lights that may or may not be lit Status codes that appear in the message display of the tape drive control panel if there is a tape drive problem Your call is answered by a representative who will ask you for your equipment serial number Ensure that you have this available at the time of the call The following topics cover the various declared faults that you may encounter on your system 9 1 Troubleshooting Printer fault Job fault Undeclared faults 9 2 System Guide An indicator will appear on the DocuSP GUI when a printer fault occurs and the Printer Faults window will display The Printer Faults window will display all existing printer faults Select a fault to open the Fault Clearance window and proceed to clear the fault by following the instructions in the Printer Faults Clearance window NOTE Closing the Printer Faults Clearance window does not clear the fault A job will fault if a requirement of the job can not be met All faulted jobs will be displayed in the Faulted Jobs window Selecting Jobs Faults will display the
59. les the ability to select the default document format Impact on DocuSP printers The DocuSP software automatically wraps ASCII files with a predefined set of PostScript code and sends the data through the PostScript decomposer Unfortunately this predefined formatting does not always meet customer ASCII printing needs and there are no knobs to change the formatting within PostScript As an alternative ASCII files can be identified as PCL and sent through the PCL decomposer The PCL decomposer does provide some additional capabilities that can be used to print ASCII files as desired To force ASCII files to use the PCL decomposer change the file format in Job Manager This can also be done by changing the queue default document property from ASCII to PCL setpclcontrol Utility The setpclcontrol utility offers the following user controls Common Controller System Guide Printing You may set the site default for the PCL decomposer line termination Setting these options allows both native PCL files and ASCII streams forced through the PCL decomposer to be conditioned with various combinations of carriage returns CR line feeds LF and form feeds FF Mainframe and UNIX environments typically requite some form of CR LF FF adjustment This utility allows you to set a custom paper size to map to the PCL escape sequence lt esc gt amp 101A which denotes print on custom stock size HP printers generally respond to thi
60. ltiple times each time it is called it starts off at the beginning of the tape numbering sequence and not at the number with which it left off 3 3 Backup and Restore System Guide 12 After the backup is complete restart the system by typing reboot and pressing Enter Restoring a System 3 4 Before you begin to restore the system locate the CD labeled Solaris 8 CD 1 of 2 from which to run the Operating System You will also need a system to restore to with a QIC tape drive the XBR floppy all the backup tapes that were made by the previous procedure the CD ROM labeled Solaris 8 CD 1 of 2 To restore the system perform the following 1 Insert the Solaris 8 CD 1 of 2 CD ROM the first tape and the XBR floppy into the system Open a Terminal window In the Terminal window login as root At the command prompt type init 0 and press Enter At the ok prompt type boot s Once the system reboots login as root Create a directory type mount dev diskette a Type cd a oO ON DOO FR CO P Type xbr don t forget the and 10 Type restore 11 Answer y for yes to the question that comes up 12 The system will then reboot 13 Insert each tape as they are asked for and Press lt Enter gt 14 Repeat the previous step twice 15 The system will reboot Login as root 16 As the system requests a new tape enter the next tape in the sequence into the drive 17 The
61. m Guide Common Controller Troubleshooting en US for U S English in UK for U K English fr for French es for Spanish de for German itfor Italian ja for Japanese Print Quality problems An image quality problem exists if a job has been submitted successfully but does not print correctly NOTE If Image Quality parameters are changed the DocuSP software must be restarted for the change to take affect NOTE The Image Quality default settings are optimized for the printer If changes are made the factory installed defaults can be restored by selecting Defaults Selecting Reset sets the Image Quality parameters to the most recently applied setting To determine the print quality problem and possibly fix the problem perform the following 1 Retrieve the error page if one was printed 2 Submit the job to a draft PostScript printer if one is available to determine if the master is valid 3 Ensure that the jobs are sent to the correct queue 4 Ensure that a valid PDL is used 5 If the problem still exists recreate the job with a different print driver and resubmit the job to the printer Font problems A font problem exists when incorrect printed fonts have character spacing jagged characters text running off the page or sentences running into each other To determine and fix the font problem perform the following 1 Determine if the font is being downloaded with the job N
62. ministrator is expected to have a working knowledge of Local Area Networks LANs communication protocols and the applicable client platforms to assist them in a customer site setup In general this document covers information about the DocuSP that is not covered in the on line help or other available guides The following list describes the contents of this guide Simple Network Management Protocol Configuration SNMP e Backup and Restore e Security and Network Setup e Printing Finishing Fonts e Accounting and Billing e Troubleshooting Introduction Conventions System Guide Hints and Tips This guide includes the following conventions Angle brackets Variable information that is displayed on your screen is enclosed within angle brackets for example Unable to copy lt filename gt Square brackets Names of options you select are shown in square brackets for example OK and Cancel Notes are hints that help you perform a task or understand the text Notes are found in the following format NOTE This is an example of a note Customer Support To place a customer service call dial the direct TTY number for assistance The number is 800 735 2988 For additional assistance dial the following numbers Service and software support 1 800 821 2797 e Xerox documentation and software services 1 800 327 9753 Common Controller 2 Gateway Configuration Setting up the HTTP and SNM
63. n ParkAvenue Poetica RLKL PropRoman Ryumin Common Controller System Guide Common Controller Fonts Table 7 1 Fonts Font Family Stresses and weights ShinGo Bold Light Medium StempelGaramond Bold Boldltalic Italic Roman Symbol Tekton Tekton Bold Times Bold Bold Italic Italic Roman TimesNewRomanPS Bold Italic MT Bold MT Italic MT MT Trajan Bold Univers Regular Bold BoldExt BoldExtObl BoldOblique Condensed CondensedBold CondensedBoldOblique CondensedOblique Extended Light LightOblique Oblique Wingdings m Woodtype Ornaments Two XeroxLogoTypes Sen ZapfChancery Medium Italic ZapfDingbats e PCL resident fonts There are three types of PCL 5e resident fonts that are permanently loaded at the DocuSP controller e Scalable Intellifont typefaces LaserJet IV bitmap typefaces e Typefaces that match the TrueType fonts as shown in Table 7 3 NOTE These are the same internal typefaces that are provided with the HP LaserJet 4 printer Table 7 2 PCL Resident Fonts Font Family Typefaces Arial Regular Bold Italic Bold Italic Antique Olive Antique Olive Bold Italic CG Times CG Times Bold Bold Italic Italic CG Omega CG Omega Bold Bold Italic Italic Clarendon Condensed Coronet Courier Courier Bold Bold Italic Italic Fonts System Guide
64. ndow Right click and select Programs Select Terminal Put your mouse cursor in the window and type su Select Enter Type in your root password Oo oO fF O m9 Select Enter A symbol displays NOTE When entering text do so in lower case because UNIX is a case sensitive system 8 Type sync sync halt 9 Select Enter The system will reboot 10 A Program Terminated message and an Ok prompt display Type boot s 11 Select Enter The system will reboot 12 When you receive the following message Type Ctrl d to proceed with a normal startup or give root password for system maintenance type the root password again 13 Select Enter 14 Select the Ctrl and d keys on your keyboard at the same time to complete the boot NOTE This procedure performs the file check and takes about one minute The symbol appears again Common Controller System Guide Loading XJDC Unix Common Controller Troubleshooting If there are problems starting the software check the console window for messages The Xerox Job Description Compiler is loaded by entering the following on the command line opt XRXnps bin XJDC option option filename The filename is the name of the JSL file that is to be compiled The JSL filename is required to terminate with the suffix jsl or JSL The filename may contain path information Many options may be specified and shown
65. ndpoint is a socket descriptor lt proto gt can be either a nettype or a netid ora The value is first treated as a nettype If it is nota valid nettype then it is treated as a netid The is a short handway of saying all the transports supported by this system ie itequates to the visible nettype The syntax for lt proto gt is lt nettype netid gt lt nettype netid gt lt nettype n etids For example dummy 1tli rpc circuit v udpwaitroot tmp test svctest svc Solstice system and network administrationclass agent server 100232 10t1i rpc udp wait root usr sbin sadmind sadmind Rquotad supports UFS disk quotas for NFSclients rquotad 1tli rpc datagram vwait root usr lib nfs rquotadrquotad The rusers service gives out userinformation Sites concerned with securitymay choose to disable it rusersd 2 3tli rpc datagram v circuit vwaitroot usr lib netsvc rusers rpc rusersdrpc rusersd The spray server is used primarily fortesting sprayd 1tli rpc datagram vwait root usr lib netsvc spray rpc spraydrpc sprayd The rwall server allows others to postmessages to users on this machine Security and Network Setup System Guide walld 1 tli rpc datagram vwaitroot usr lib netsvc rwall rpc rwalldrpc rwalld Rstatd is used by programs such as perfmeter rstatd 2 4tli rpc datagram_v wait root usr lib netsvc rsta
66. nf disable signs in front of the line where the services is named in etc inetd conf Make backup of file and thoroughly test changes Enable disable a service that Rename the service from concerns me in tec rc2 d or etc S servicename to rc3 d _S servicename and reboot Thoroughly test changes 4 20 Common Controller The following information will help you understand how to enable and print using FIFO printing The various printing utilities that are available are also outlined in this section as well as using TIFF orientation MICR and VIPP First In First Out FIFO Printing When jobs are printed in the same order in which they are received this is FIFO printing The Queue must also have the Release status set to Yes Controller settings for limited FIFO scheduling printing To set up the system to perform in a FIFO manner perform the following 1 Logon as System Administrator 2 In DocuSP Print Services window select Options Preferences Job Policy Resources Required and then select System Fault 3 In DocuSP Print Services window select Options Preferences Font Site Policy Use Substitute Font then select Yes 4 Set up one queue as the FIFO queue 5 When FIFO is critical set the release status of all other queues to No and only submit jobs to the FIFO queue Important information about FIFO e To preserve the FIFO Job Scheduling order set the release sta
67. nnecessary print engine cycling you can perform the following Disable finishing slip sheets and offset stacking Disable banner sheets when making multiple copies of a job Avoid media tray switches by constructing the job to use only a single size color and weight of paper and by ensuring before running a job that the currently active tray has enough media loaded to print the entire job Skipped Pitches To stop the cycle of skipped pitches and cycle the print engine down perform one of the following to improve the overall job performance 1 Process the job in N 1 order rather than 1 N order This will force the job to be completely ripped before the print engine is started up When the print engine starts it will consume pages at 60 ppm until all pages are printed Common Controller System Guide 2 Hints and Tips The user could pause the printer the green button on the DocuSP GUI until a large number of pages in the job have been RIPped If the user then resumes the printer at the right time some time before the whole job is RIPped the print engine will print all of the queued pages and the controller will simultaneously finish ripping the remainder of the job To do this successfully the user will need to watch and compute the rate that DocuSP is ripping at If you know how many pages are in the job then knowing that the printer will generate paper at 60 ppm you can compute how far from the end of the jo
68. nted i e the size of the PDL files being transferred Time required to RIP PDL This component is influenced by the efficiency of the PDL to be RIPped the complexity of the pages being RIPped the number and resolution of images included and the media color space transforms being performed on the data before imaging printing 10 2 Common Controller System Guide Hints and Tips Time required to print PDL This component is influenced by the media being used and the paper path through the printer Whether the printing is face up or down simplex or duplex all one size or a mix of sizes to be drawn from different trays all make a difference In addition the complexity of the pages and therefore the number of Image Quality Adjustments that the print engine makes during a job also impact the final performance of the printer as it generates paper Job submission hints Common Controller Number of images The number and resolution of the images that are embedded within a job will be a big driver of the PDL size and therefore PDL generation time data transfer spool and RIP performance Minimizing the number and or resolution of embedded images will improve performance Ethernet To keep the network from becoming over loaded with jobs when several clients are simultaneously submitting and printing it is important to have a fairly fast ethernet 100BaseT or faster Gateways If a user has all of the DocuSP gateways inst
69. offset command is OFF e setpagedevice jog 3 The offset command is ON A job with a multiple copy count with a jog 3 should force offsets between each distinct set A job with a copy count of 1 can contain jog 0 or jog 3 on a page by page basis The system will alternate offsets between each alternating jog 3 and jog 0 command The following information should be considered when using the Jog command The first jog command on a page will be honored and all others will be ignored Multiple cases of jog 3 without the corresponding job O s will be ignored The Printer Manager s setting of offset ON or OFF should not impact the action of the PDL level jog commands For example if the Printer Manager s offset is set to OFF anda job has a jog 3 then the sets should be offset from one another 6 2 Common Controller Finishing System Guide The DT DP 75 90 allows subset offsets to the top tray However the 61xx is not mechanically capable of jogging to the top tray PCL Offset Separator Subset Finishing command Common Controller The use of the PCL separator command ESC amp IT in combination with DocuSP queue defaults enables subset finishing for PCL jobs The PCL separator command defines offset segments of a job PCL does not commonly support finishing however the use of the PCL separator command allows offset segments of a job to be finished based on the finishing defaul
70. on On the DocuSP gui gateways can be configured using the Setup pull down menu Selecting Gateways from the Setup menu opens a window with the various gateway tabs available The following describes how to configure the gateways without using the DocuSP This utility allows you to configure the two ports of the Socket Gateway to either remove the echo commands VPS or leave the data unaltered NONVPS If you are a DT61xx or DT65 75 90 non LCDS customer configure both ports as NONVPS DP1xxxEPS and DT 75 90 customers using LCDS need to decide whether to configure one or both ports as VPS If a port is not being used it is recommended to set the port to NONVPS The Socket Gateway allows two ports to be configured at one time Regardless of the port number assigned on the Socket Configuration Utility the socket port configured on the first port will always be Port 1 and the second line is always Port 2 Both ports will are set as VPS upon installation Syntax of the utility setVPSoption l lt option gt 2 lt option gt 0 Specifies Port 1 1 Specifies Port 2 option VPS default or NONVPS An example of the utility is as follows docusp printer su root Password cd opt XRXnps bin setVPSoption 1VPS 2NONVPS This sets Port 1 as VPS and Port 2 as NONVPS setVPSoption 1VPS This sets Port1 as VPS and leaves Port 2 unaltered setVPSoption 2NONVPS This leaves Port 1 unaltered and sets Port 2 as NON
71. ontains a single option any text following the first word and any invalid options are ignored Options may be repeated or contradicted on following lines the last option specified overrides previous options The following sample configuration file is provided XJDC VM10 PDL Compiler REPLACE NODISPLAY PRINT TRUNCATE LABEL COMPILE SINGLEBYTE VM10 PAPERSIZE USLETTER DATE US PAGINATE 60 OUTPATH opt XRXnps resources lcds XJDC Hints and Tips e Ifthe config file needs to be changed modify the opt XRXnps XRXXJDC data CONFIG TXT file Otherwise the default setting in the CONFIG TXT file will take effect e An example for the syntax opt XRXnps bin XJDC filename would be opt XRXnps bin XJDC home XDJCtest BASIC JSL where the filename is represented by home XJDCtest BASIC JSL The output files are stored under the OUTPATH directory which is specified in either opt XRXnps bin CONFIG TXT file or command line For example if OUTPATH is opt XRXnps temp then all the output files are put in the directory of opt XRXnps temp 9 16 Common Controller System Guide Output files Common Controller Troubleshooting e JSL source files can be edited using the textedit command or UNIX vi command The textedit utility is available with the sun operating system To invoke the editor bring up a Terminal window and type textedit For example open a terminal shell and on the command line type textedit BASIC JSL o
72. ormats of this file are not supported What type of client and application were used to submit the file Can the TIFF image be viewed using any software package e Does the error page list errors such as image mask Xeroximage or image to indicate that the FTP transmission of the file has corrupted the TIFF image data e lf the file has an orientation problem has an attempt been made to change the orientation using the Xerox Client Software print command orientation switch e What compression format was used to compress the file What dots per inch dpi resolution was used or intended for the file PDF problems The following questions may be helpful to ask when trying to isolate a PDF problem Was the PDF created from the original PostScript using the latest version of Adobe s PDF Distiller e Does the original PostScript file print correctly e Will all of the pages of the job open with Adobe Acrobat What application and or PDF software created the PDF file 9 9 Troubleshooting 9 10 System Guide With the printer s error pages turned on does the printer produce a PostScript error page Has the file been redistilled again using a newer PostScript Are all of the document fonts downloaded and included within the job What was used to create the PDF PDF Writer or Adobe s PDF Distiller Restore password To restore the default password if a Trusted User or System Administrator forget
73. page TIFF files are now supported Single TIFF files can now contain multiple TIFF images to be processed and printed Performance considerations Optimum performance can be achieved for printing TIFF files by following the guidelines listed below Use CCITT Group 4 compression for speed e Use a resolution of 600 dpi to eliminate the need to scale the image 5 7 Printing 5 8 System Guide e Use a TIFF orientation tag value of 8 to eliminate the need to rotate the image Usesingle strip image data to eliminate additional image data manipulations e Use a value of 1 for Fill Order to eliminate additional image data manipulations Supported TIFF tags Below is a list of the TIFF tags supported by the DocuSP software Compression Default 1 DocuSP supports values of 1 uncompressed 2 CCITT Modified Huffman RLE 32773 PackBits 3 CCITT Group 3 and 4 CCITT Group 4 T4 Option Default 0 This is used to determine CCITT Group 3 one or two dimensional coding Fill Order Default 1 DocuSP supports values of 1 and 2 Image Width and Image Length Default none values must be supplied Orientation Default 1 DocuSP supports values of 1 3 6 and 8 Values of 2 4 5 and 7 are treated as if they were 1 3 6 and 8 respectively Photometric Interpretation Default none value must be supplied DocuSP supports bi level values of 0 and 1 only
74. pe of finishing within a single PostScript job The supported finishing options and the output locations that can be used vary depending upon the printer type The finishing options and delivery locations are the following DocuTech 61xx Portrait Stitch Landscape Stitch e Dual Stitch Right Portrait Stitch Right Landscape Stitch e Right Dual Stitch e Bind Right Bind NOTE The DT 61xx printers allow Short Edge Feed SEF only in paper tray 3 4 and 5 The short edges of the stocks range from approximately 10 inches to 14 inches 254mm to 300mm 6 1 Finishing System Guide Creating jobs to use subset finishing It is important that jobs intended to be printed using subset finishing be enabled with the following e PostScript code using the setpagedevice operator e Variable Data Intelligent PostScript PrintWare VIPP version 2 0 or later NOTE The Xerox Production Print Services XPPS client software does not support subset finishing at this time Subset finishing can also be performed at the DigiPath workstation through the Document Scan and Make Ready application Subset Offset Page Level Jog The printer has the ability to offset on a page level This support allows VIPP to be utilized for offset type applications This ability allows jobs to be sent as one larger file with page level offset commands The term Jog is used to initiate an offset behavior e setpagedevice jog 0 The
75. pear You must be root to run this script The script will exit e f FIFO Job Scheduling is not enabled the following will appear Currently FIFO Job Scheduling is off Do you wish to enable FIFO Job Scheduling y n Enable FIFO Job Scheduling by typing y for yes or n for no The following messages will appear Enabling FIFO Job Scheduling Common Controller System Guide Printing You will need to Restart the DocuSP Software for changes to take effect Ifnfornois entered the following will appear No Change Made f FIFO Job Scheduling has previously been enabled the following will appear Currently FIFO Job Scheduling is on Do you wish to disable FIFO Job Scheduling y n Disable FIFO Job Scheduling by typing y for yes The following message will appear Disabling FIFO Job Scheduling You will need to Restart the DocuSP Software for changes to take effect fnfornois entered the following will appear No Change Made 6 In the DocuSP Print Services select System and select Restart to complete either enabling or disabling the Limited FIFO Job Scheduling option With FIFO Job Scheduling enabled the Controller will schedule jobs for printing in the order that Job ID s are assigned to incoming jobs Therefore if Job ID 2 completes its Receiving Data status and goes Pending before Job ID 1 Job ID 1 will still be scheduled for prin
76. ported for the DocuSP printing system If this version is selected to be exported it will not include any new accounting entries Common Controller 8 1 Accounting and Billing Host Job Number 8 2 System Guide Version 3 This version will export all entries that are new and old and zero and non zero values Additionally entries will be exported that are not viewable on the GUI These entries are Channel Idle Time Initial JDL Initial JDE DJDE Records Read and Lines Printed Version 3 1 This version will export all entries that are new and old and zero and non zero values This version is similar and includes the same exported values as Version 3 Version 3 1 also includes the following fields Interrupt Status Options are Interrupt and Interrupted Job Source Indicates the Gateway through which the job was submitted RIP Interrupt Time This value displays how long the job was suspended in the ripping status if the job was interrupted by a Print Now job Version 4 0 This version is similar and includes all the same values as Version 3 1 However it also includes the exported value for Trapping The number displayed will be the total number of pages trapped within a job Accounting file fields Job ID Container ID Report ID Record status The following information will help you identify accounting fields when viewing the accounting and billing information System assigned ID number
77. ppy floppyO and press Enter If you did not use the compress command above type cp FileName txt floppy floppyO and press Enters Type eject and press lt Enter gt Common Controller Index Numerics F 3 7 security changes 4 4 faults declared 9 1 A Job 9 2 Printer 9 2 Accounting exported values 8 1 Undeclared 9 2 Accounting file fields 8 2 FIFO 5 2 accounting log 8 1 9 14 enable disable 5 2 all jobs log 9 12 printing 5 1 anonymous LP 4 10 scheduling 5 1 ASCII 5 4 FIFO Job Scheduling 5 3 file permissions 4 8 B finishing 6 4 6 5 subset 6 1 6 2 6 3 Backup 3 1 fix modes utility 4 8 backup 4 14 font Billing 8 9 resident 7 2 Events 8 9 Font problems 9 5 Meters 8 10 fonts 7 1 choose 7 1 C downloaded 7 2 7 6 Non Resident 7 6 CDE login 4 13 optional or soft 7 7 Configuration utility 3 1 PCL 5e 7 8 configure xrxusr 4 13 PCL 5e resident bitmap 7 6 configure xdss 4 14 PCL resident 7 5 Continuous Feed 6 1 PostScript 7 7 Conventions 1 2 PostScript Resident 7 2 Customer Service Support Center 9 1 resident 7 1 7 5 Customer Support 1 2 soft 7 1 substitution 7 7 D ftp 4 1 Declared faults 9 1 G Decomposition Services 4 10 DigiPath 4 10 Gateway Configuration 2 1 DigiPath problems 9 4 GUI problems 9 4 disable anonymous printing 4 10 gwConfig 2 1 2 3 E H ejecting diskette 9 18 host information 4 8 ep exception log and ep primary log 9 13 HP OpenView 2 3 HTTP 2 1 SY
78. provided primarily forbooting Most sites run this only on machines acting as boot servers dtftp dgram udp wait root usr sbin in tftpdin tftpd s tftpboot Finger systat and netstat give out userinformation which may be valuable to potential system crackers Many Sites choose to disable some or all of these services to improvesecurity fingerstream tcp nowait nobody usr sbin in fingerdin fingerd Systat stream tcp nowait root usr bin ps ps ef netstat stream tcp nowait root usr bin netstat netstat f inet Time service is used for clocksynchronization time stream tcp nowait rootinternal time dgram udp wait rootinternal Echo discard daytime and chargen are usedprimarily for testing echo stream tcp nowait rootinternal echo dgram udp wait rootinternal discardstream tcp nowait rootinternal d0iscarddgram udp wait rootinternal daytimedgram udp wait rootinternal H daytimestream tcp nowait rootinternal Chargenstream tcp nowait root internal Chargendgram udp wait rootinternal RPC services syntax lt rpc_prog gt lt vers gt lt endpoint type gt rpc lt proto gt lt flags gt lt user gt lt pathname gt lt args gt lt endpoint type gt can be either tli 4 16 Common Controller System Guide Common Controller Security and Network Setup or stream or dgram For stream and dgram assume that thee
79. r This allows the DocuSP controller to be customized with special fonts such as logos or other special font applications 7 1 Fonts Downloaded font 7 2 System Guide When a font is downloaded with a document all the font requirements are embedded in the actual source file If this font is not available at the DocuSP controller the downloaded information is used to process and print the document Although it is useful it also creates a much larger file size Font download option Downloading Commercial Fonts from the Network allows fonts to be downloaded to the DocuSP Controller from both Mac or PC platforms Supported application programs for font downloading are as follows PC Platform Adobe Type On Call Apple Macintosh Platform Adobe OCF Marisawa and Font Works However the font download on a queue is designed specifically for the Appletalk gateway and is usually associated with Japanese double byte or Chinese type font sets Applications in the FujiXerox marketplace utilize the Appletalk two way protocol to poll the printer and then download the massive character sets needed in these markets In the U S marketplace the typical font loading mechanism is via hard drive via Administration The use of English fonts via specific applications e g Adobe has some via AppleTalk is not precluded but is certainly not the norm nor the target marketplace Resident Fonts The DocuSP controller comes with a wide variety
80. r vi BASIC JSL During the XJDC compilation if an error is encountered the compiler will print the error report to the printer Ensure the first available queue is a PostScript queue Upon compilation of a JSL source file the XJDC generates the following e JSL source listing file filename lst or lt filename gt LST The filename is the name of the JSL file excluding path information The case of the file extension corresponds with the case of the file extension of the JSL source file Resource listing file lt filename gt rsc or lt filename gt RSC The filename is the name of the JSL file excluding path information The case of the file extension corresponds with the case of the file extension of the JSL source file e Zero or more PDL object files of types JDL CME IDR LIB PDE STK TST All filenames are in upper case and are written to the directory lt outpath gt VM10 where outpath is the output path specified Files are overwritten if the REPLACE option is selected otherwise they are renamed to xx where xx is the first two characters of the file type e alog file containing messages displayed to the screen XJDC LOG The log file is written to the directory in which XJDC Unix is installed and is appended at each invocation of XJDC 9 17 Troubleshooting System Guide Properly ejecting a diskette from the Diskette drive on a DocuSP workstation Several problems can arise if you use the eject button on t
81. rformance problems If a job takes longer to process than anticipated and a performance problem is suspected perform the following to check the system 1 Check the job status in the Job Manager window 2 If the job status is Hold select Release to process the job 3 If the job is Ripping check the performance meter If the CPU activity is high the decomposer is working If this is not true restart the DocuSP software 4 Submit the job to a draft printer to determine if the master is valid 5 Check the time on the decomposer that is working on the job For example if the job is a PostScript job type the following in a Terminal Window ps ae grep ps cdf The system will return a time value along with the process ID of the PostScript decomposers that are running Wait then repeat the command If the time displayed is increasing then the job is Ripping For a PCL job type ps ae grep pcl cdf For a TIFF job type ps ae grep tiff cdf 6 If problems still persist contact the Customer Support Center Problems when saving a job If a job was submitted from a client with a save destination but is not saved perform the following Common Controller 9 11 Troubleshooting System Guide 1 Ensure that the banner and error pages are enabled 2 Submit the job for printing 3 Check the error page for the words OFFENDING COMMAND The words after this will instruct what to do to fix the file Printing s
82. rictions at the printer will apply to a subset segment PCL Paper Source Command Mixed Stacking 6 4 Use the PCL Paper Source command esc amp 1 H to program a PCL print job to use a specific paper The PCL decomposer on the DocuSP Controller reads the paper source command and using the PCL Paper Sources option in the Queue Properties maps the command to the appropriate paper The number code corresponds to the following PCL Paper Source programmed in Queue Properties To program the PCL Paper Source use the following guidelines e Standard lt ESC gt amp 11H Manual Paper Feed lt ESC gt amp 13H e Manual Envelope Feed lt ESC gt amp 13H e Lower lt ESC gt amp 14H e Large Capacity lt ESC gt amp 15H Envelope Feed lt ESC gt amp 16H Mixed stacking allows all completed jobs with different finishing to accumulate in the stacker until it is full or until the operator empties it The types of finishing that can be mixed include stitching binding and unfinished The mixed stack can also include banner pages The stacker can hold between 12 and 18 subsets of different types of finishing in the stacker before unloading Mixed stacking is enabled upon installation but can be disabled if you choose to do so If you wish to have it enabled at a later date a Xerox Service Representative must assist you Common Controller System Guide Finishing Additional finishing information Common Controller
83. rious system passwords need to be changed as soon as an install is complete It is also advised that you should have a process in place for changing the passwords on a regular basis NOTE The System Administrator should verify access to the Xerox application for all levels before the service installation personnel leave the site NOTE To maintain security it is recommended that any restricted access login be terminated as soon as the session has been completed Common Controller System Guide Security and Network Setup User Password changes When the DocuSP software and system was installed Xerox provided a default root password for the UNIX environment In addition default passwords were created for the DocuSP Trusted User and System Administrator login levels Xerox strongly recommends that the customer change these passwords from the default settings WARNING Please be aware that Xerox Customer Support Personnel must have access to the new root password for service and support It is the customer s responsibility to ensure that the root and system administrator passwords are available for them The user and group identifications uid and gid for the Xerox accounts that are listed above cannot be arbitrarily changed in the password and group files to new values because the software is based on the proper access to the Xerox supplied files Roles and responsibilities The following sections detail the roles and responsi
84. rn of ASCII characters time Outdated time service name Obsolete IEN 116 name service e finger Remote user information server talk server talk program comsat biff server mail notification daemon exec remote execution server Used by rexec command dtspc CDE Subprocess Control Service for remote logins rpc rusersd network username server e rpc sprayd records the packets sent by the spray command rpc rwalld network rwall server rquotad Remote quota server Used by the quota command to display user quotas for remote file systems login remote login server used by rlogin command rstatd used by performance meter sadmind Distributed system administration daemon e fs Xfont server Used by CDE to render fonts amiserv RPC Smart Card Interface rpc cmsd Calendar manager service daemon e Tooltalk database server e KCMS Kodak Color Management System profile server bwnfs Beame amp Whiteside NFS used by Hummingbird MaestroNFS The services previously listed are disabled by editing the ect inetd conf file A complete example of the inetd conf file setup with the high security setting can be found later in this chapter Other services are disabled by renaming its startup script in the appropriate etc rc d directory These include letc rc2 d S40llc2 Class Il logical link control driver e S47asppp Asynchronous PPP link manager used for Xerox remote diagno
85. s command by imaging an area of 11 7 x 17 7 inches and then printing the image centered on whatever stock is supplied by the operator The setpclcontrol utility allows you to specify a single image and paper size to correspond with this escape sequence NOTE This utility is now covered on the DocuSP GUI Select the PCL tab and make selections to Line Termination Set Ip Iprcopycount utility Common Controller The setlpcopycount utility allows the DocuSP customer to modify the behavior of how the Ip Ilpr gateway should handle a copy count of one Beginning with DocuSP version 1 41 06 the default setting ignores a copy count of one placed on the job by the Ip lpr submission protocol This allows the internal copy count set by the PDL to take precedence The following utility allows a customer to return the DocuSP to its original behavior either imply a copy count of one when none is specified or honor a copy count of one if specified on the command line This copy count of one will take precedence over the copy count set by the PDL Syntax of the utility setlpcopycount f option 0 Specifies that LP will set a copy count of 1 if received 1 Specifies that LP will ignore a copy count of 1 if received default No option will display current setting Example docusp printer su root Password cd opt XRXnps bin setlpcopycount f 0 5 5 Printing System Guide Socket Gateway Configuration Utility setVPSopti
86. s the system password perform the following 1 2 Open a terminal window Logon as the root user by typing su and select Enters Enter the password and select Enter At the prompt enter the following cd opt XRXnps XRXui61XX data and select Enter 4 Type Is la and select lt enter gt 5 Delete the files npw and sum by typing rm npw sum and selecting lt enter gt Open the System menu and select Logon Select the desired user type and enter the password Select OK An error message will display A problem was detected in the password file Select OK and retype the default password again and select lt OK gt A message will display in the main window which reads Missing password file recreated Select on the missing password file recreated message A pop up window will display the service code C03 501 Another message will be displayed which reads The missing password file has been recreated All current passwords are now valid Contact the System Administrator to install Trusted user and System Administrator passwords Select Reset Common Controller System Guide Troubleshooting Restart DocuSP software without rebooting If Exit is accidentally selected from the Xerox software perform the following to start the software without rebooting the controller Open a terminal window and enter the following openwin init Productivity and pe
87. ssumes basic UNIX familiarity Table 4 1 How Do I Answer Enable disable telnet Edit the etc inet conf file To enable remove the signs in front of the line that begins with the word telnet To disable add the signs Enable disable FTP Execute the enable ftp or disable ftp script Enable disable NFS server Go to the etc rc3 d directory Rename S15nfs server to S15nfs server and either reboot or type etc init d nfs server stop Enable disable NFS client Go to the etc rc2 d directory Rename S73nfs client to S73nfs client and either reboot or type etc init d nfs client stop Common Controller 4 19 Security and Network Setup System Guide Table 4 1 How Do I Answer Disable anonymous LP Execute configure xdss Or as root user for each queue and trusted host type Ipadmin p queuename u allow hostname all hostname denotes name of host as found in etc hosts table Use all to denote all Users or a specific username to restrict to a particular user Enable anonymous LP Enabled by default If it has previously been disabled for each queue directory in etc Ip printers remove the users allow file and make sure that the users deny file is blank Enable disable remote Execute the enable remote diagnostics diagnostics or disable remote diagnostics script Enable disable another service Remove to enable or add to in etc inetd co
88. stics e S70uucp Unix to Unix copy server e S7l1ldap client LDAP daemon caches server and client information for NIS lookups 4 6 Common Controller System Guide letc rd3 d Security and Network Setup S72autoinstall Solaris JumpStart autoinstall scripts not used by DocuSP controllers S72slpd Service Location Protocol daemon S74xntpd Network Time Protocol daemon S80spc SunSoft Print Client daemon S90wbem CIM Boot Manager Disables WBEM clients from Accessing the DocuSP controller S15nfs server NFS Server must be enabled for DigiPath Decomp Services Xpert Label software and environments where resources such as VIPP forms or save repositories are exported to the network S76snmpdx Sun Solstice Enterprise Master Agent Solaris SNMP services are disabled This does not prevent DocuSP SNMP services from operating S77dmi Sun Solstice Enterprise DMI Service Provider S80mipagent Mobile IP agent User and File level changes User level The following user level changes are made Common Controller all users for at cron and batch are disallowed nuucp account disabled listen account disabled password entry locked for bin sys adm uucp nobody noaccess nobody4 and anonymous removal of from the hosts equiv file 4 7 Security and Network Setup System Guide Solaris file permissions secured The fix modes utility from the Solaris Security Toolkit adjusts group and world write
89. stomer Support Center NOTE If a job that is known to be without faults has been submitted and will not print shut down and restart the DocuSP software If an active job has a status of printing or waiting for the printer and will not print and there are no faults or messages displayed perform the following 1 Open the printer door If a message appears in the faults and messages frame then the communication with the printer is working 2 Restart the DocuSP software If the problem still persists contact the Customer Support Center Common Controller 9 7 Troubleshooting 9 8 System Guide Job Integrity problems If the job does not print as expected missing pages missing data incorrect page orientation incorrectly ordered sets job attribute inconsistencies perform the following 1 Check the job properties to ensure proper programming 2 Check for any queue override attributes that may be conflicting with the job programming 3 If the job is PCL or PostScript check for job ticket information that may have created a problem with the job Make changes and resubmit the job PDL problems If a problem exists with a PDL job the System Administrator can ask the job submitter specific questions to identify the problem Possible questions that may help are the following e What printer driver was used to create the file What application was used to create the file e Do all applications create this f
90. swering yes to these questions ensure that the save repository is not normally shared and that other workflows or third party applications do not require this capability 4 10 Common Controller System Guide Security and Network Setup Remote shell internet service If you are using the legacy Xerox print command line client the software is not distributed with this release you will need to use the remote shell internet service to transfer files to the DocuSP controller However if you are not using the print command line client it is strongly recommended that the remote shell internet service is disabled When these three questions are answered all remaining aspects of the high security setting are implemented disable security and enable security scripts To disable security run the disable security script It restores the system to the state it was before configure xdss was run The enable security script was designed as a companion to configure xdss It configures all of the changes in the high security setting with the exception of the three questions asked by the configure xdss script anonymous LP DigiPath rsh enable ftp and disable ftp scripts These scripts allow for enabling and disabling FTP alone You must have FTP enabled when using a Continuous Feed system or DigiPath Production Print and NetAgent FTP is also required for the iGen Call For Assistance CFA feature This uses FTP to push IOT logs and
91. t before Job ID 2 With FIFO Job Scheduling disabled the Controller will schedule the jobs for print as soon as they complete their Receiving Data status in Job Manager Therefore Job ID 2 will be scheduled for print before Job ID 1 if Job ID 2 goes Pending before Job ID 1 The following table illustrates an example of FIFO Job Scheduling Table 5 1 Event Limited FIFO Limited FIFO Sequence Job ABC Job XYZ Enabled Disabled 1 Received assigned Job ID 1 2 Receiving Data Received assigned Job ID 2 3 Still Receiving Data Receiving Data Common Controller 5 3 Printing System Guide Table 5 1 Event Limited FIFO Limited FIFO Sequence Job ABC Job XYZ Enabled Disabled 4 Still Receiving Data Pending Job 2 prints first 5 Pending Still Pending Job 1 prints first ASCIl and PCL Printing Utility 5 4 ASCII printing within various environments results in output that is not always formatted as desired Unfortunately there is no standard method for printing ASCII files ASCII is a character set and is not a Page Description Language Therefore ASCII files do not contain format commands nor is there a de facto standard for ASCII formatting However users often have the requirement to match a specific format The utility below helps enable this formatting flexibility along with the feature in Queue Manager that enab
92. t by the controller therefore job forwarding information will not be displayed by the SNMP job managers The information that is displayed at an SNMP Manager may not always reflect the exact status of a job or printer on the DocuSP Controller Those Managers that do not support loading of Management Information Bases MIBs will only display the printer and job status that they support SNMP MIB Support DocuSP 3 0 SNMP MIB file uses the Xerox Common Management Interface XCMI version 4 0 The following lists the MIB files included for version 4 0 r c1213 RFC1213 MIB MIB II r c2790 HOST RESOURCES MIB XCMI rev 000817 r c2790t HOST RESOURCES TYPES XCMI rev 000815 r c1759 Printer MIB XCMI rev 000818 r c2707 Job Monitoring MIB Printer Working Group e 02common XEROX COMMON MIB 06gentc XEROX GENERAL TC 07gen XEROX GENERAL MIB e 10hosttc XEROX HOST RESOURCES EXT TC e 11hostx XEROX HOST RESOURCES EXT MIB e 15prtxtc XEROX PRINTER EXT TC e 16prtx XEROX PRINTER EXT MIB e 2lirsrctc XEROX RESOURCES TC e 22rsrc XEROX RESOURCES MIB e 40jobtc XEROX JOB MONITORING TC 41jobmon XEROX JOB MONITORING MIB 2 5 Gateway Configuration 2 6 System Guide 42jobmtc XEROX SIMPLE JOB MGMT TC 43jobman XEROX SIMPLE JOB MGMT MIB 50commtc XEROX COMMS ENGINE TC e 51comms XEROX COMMS ENGINE MIB e 52conftc XEROX COMMS CONFIG TC e 53config XEROX COMMS CONFIG MIB e 5
93. t rpc rstatd rpc rstatd The rexd server provides only minimalauthentication and is often not run rexd 1 tli rpc tcp wait root usr sbin rpc rexd rpc rexd rpc cmsd is a data base daemon which managescalendar data backed by files in var spool calendar Sun ToolTalk Database Server UFS aware service daemon ufsd 1 tli rpc wait root usr lib fs ufs ufsdufsd p Sun KCMS Profile Server 48100221 1tli rpc tcp wait root usr openwin bin kcms serverkcms server Sun Font Server fs stream tcp wait nobody usr openwin lib fs autofs CacheFS Daemon 100235 1 tli rpc tcep wait root usr lib fs cachefs cachefsd cachefsd Kerbd Daemon kerbd 4 tli rpc ticlts waitroot usr sbin kerbd kerbd Print Protocol Adaptor BSD listener printer stream tcp nowait root usr lib print in lpdin lpd dtspc stream tcp nowait root usr 4 18 Common Controller System Guide Security and Network Setup dt bin dtspcd usr dt bin dtspcd xaudio stream tcp wait root usr openwin bin Xaserver Xaserver noauth inetd 100068 2 5 dgram rpc udp wait root usr dt bin rpc cmsd rpc cmsd 100083 1 tli rpc tcp wait root usr dt bin rpc ttdbserverd usr dt bin rpc ttdbserverd536870916 1 dgram rpc udp wait root opt SUNWvts bin vtsk opt SUNWvts bin vtsk Quick reference If you would like to customize a security level that is between the medium and high settings The following a
94. t set on the queue For example if the queue default is portrait stitch all segments of a job where the PCL separator command has been used will be stitched The placement guidelines are as follows Current Page Offset If the current page is to be offset from the previous page then the PCL separator command must be placed on the current page before any image data Placement should be within the job page control section or before Next Page Offset If the next page in the document is to be offset from the current page the PCL separator command must be placed at the end of the current page after any image items Access the Offset stacking switch by opening Printer Manager and selecting the Stacking tab and then select Offset Stacking To enable offset stacking for collated or uncollated jobs select the enable checkbox Both buttons are located under the collated stacking and uncollated stacking sections The following information should be considered when using the PCL separator command The offset switch in Printer Manager in the DocuSP software must be set to ON If the offset switch is set to OFF and a job with the PCL separator command is received the sets will not offset when the job is printed Multiple uses of the PCL separator command within a job will be honored Multiple uses of the PCL separator command on a page will be ignored 6 3 Finishing System Guide e All finishing limitations and rest
95. t the printer will make A standard letter size page 8 5x11 inches is about 21 6x27 9 cm or about 603 5 square cm If the text and images written to a page cover more than about 250 square cm about 40 of the page then the print engine will automatically generate IQ Adjustments lf you find that a particular document seems to take a long time to print because of IQ adjustments improve performance by simplifying the page For example the text and images on the page might be downsized to cover less than 40 of the viewable area of the paper and the performance may improve because the printer does fewer IQ Adjustments 10 5 Hints and Tips 10 6 System Guide The DC 2045 2060 6060 print engine will also perform IQ adjustments if a difficult job is being processed and RIP falls behind the print output If this occurs the print engine will cycle down for a few seconds while the RIP catches up and then it will perform an IQ adjustment which will take anywhere from 5 95 seconds During the IQ adjustment the printer will not print anything However the RIP will continue and be slightly ahead As soon as the printer finishes the IQ adjustment it will print all of the RIPped pages and catch up with the printer Job Printing Hints The DC 6060 print engine cycles down on certain operations such as on tray bank switches or between jobs Each cycle may take 10 40 seconds to complete before the print engine is ready to print again To avoid u
96. tus of the FIFO queue to No in Queue Manager and do not hold an individual job in Job Manager Common Controller 5 1 Printing 5 2 System Guide f FIFO is desired dynamically all jobs must be submitted from a single client to a single queue with a release status set to Yes All other queues must have the release status set to NO fthe queue that is set to use FIFO is not currently releasing jobs to the printer then the jobs may not appear in the correct FIFO order Select Job Manager and then select the Options menu Select Redisplay to view the jobs in correct FIFO order NOTE Some error conditions within the printer can cause a job to fault because there is no recovery operation that the operator can perform These jobs are dropped out of the sequence destroying the original FIFO order The controller is not designed to wait for corrective action by an operator for a faulted job before advancing to the next job which has already been scheduled and is displaying a Waiting for Printer status Enable Disable FIFO Job Scheduling To enable or disable FIFO job scheduling perform the following 1 Open a Terminal Window 2 Log in as root 3 At the type the following cd opt XRXnps bin and press Enter 4 Type setfifomode and press Enter 5 Respond as appropriate to the following prompts This script is being run as root if the user is not logged in as root the following message will ap
97. umber of black only pages printed in a job Total number of color pages printed in a job Number of blocks skipped processing the current job Contains the finisher name number X 1 10 A count of the quantity of sheets of medium number X 1 2 e g 25 The type of medium number X 1 2 Field will be one of the following Plain Transparency Full Cut Tab e Precut Tab Ordered Stock User defined Indicates number of parts supported by the form associated with this medium number X 1 10 8 7 Accounting and Billing System Guide Medium X Size Page size for medium number X 1 10 Field will be size of the paper stock e g 8 5 x 11 0 in 8 5 x 14 0 in Medium X Color Color of medium number X 1 2 Field can be one of the following White Clear Pink Red Yellow Blue Green e Buff e Goldenrod User defined Medium X Name Text name of medium number X 1 10 Medium X Opacity Opacity of medium number X 1 10 Medium X Holes Number of pre punched holes in medium number X 1 10 count Medium X Grain Grain of medium number X 1 10 Medium X Finish Finish of medium number X 1 10 Medium X Weight Density of medium number X 1 2 nn n g m e g 75 0 g m 8 8 Common Controller System Guide Billing Billable Events Accounting and Billing NOTE For Continuous Feed CF printing systems the DocuSP billing meters
98. unded and at the lowest acceptable resolution The DocuSP can compose 2 variable data objects of 2 inches by 2 inches and 300 dots inch resolution about 10 20 times faster than it could if the same objects were 600 dpi and 8 5x11 inches Image Quality Generally the image quality of a base printing system will be above average and the Image Quality IQ enhancements filters provided within DocuSP will be unnecessary If you wish to improve output IQ the DocuSP provides separate controls for enabling Anti Aliasing Trapping and Intelligent Black Overprint Disabling all 3 of these IQ filters will improve performance If you are printing only a small number of copies the expected increase in RIP time will be visible as a significant fraction of the total job processing time When printing documents with a large a number of copies then the majority of the processing time will be devoted to the actual printing and the RIP performance decrease will be less visible a smaller fraction of the total job time You should examine the DocuSP printed output with the IQ enhancing filters enabled and disabled and decide whether the IQ improvement is worth the performance drop for this particular job scenario On DC 2045 2060 6060 there are certain scenarios where the printer will cycle down and do an Image Quality IQ adjustment The 96 area coverage of the page i e amount of image text written on the page also effects the number of IQ Adjustments tha
99. when they are experiencing problems with printing Process problems A process was followed incorrectly or unintentionally e Productivity and performance The job takes an excessive amount of time to complete e Save problems A job was submitted from a client with a Save destination but the job is not saved Client problems Common Controller Client problems are handled differently depending on the client platform used Windows problems A job is submitted from a Windows client and is not received by the printer queue If the Xerox Document Submission client application does not run properly or the job cannot be submitted to a queue perform the following 1 The user must exit the Xerox Document Submission and Windows applications 2 Verify the user is logged on to the appropriate file server 3 Restart the Xerox Document Submission software at the client workstation Macintosh problems A job is submitted from a Macintosh client and the printer queues cannot be viewed 9 3 Troubleshooting 9 4 System Guide If the Macintosh client cannot view any printer queues from the Chooser perform the following 1 Verify that the AppleTalk network is up and that there is at least one router on the network 2 If there is no router on the AppleTalk network jobs cannot be submitted through the AppleTalk gateway When a router becomes available reboot the controller to submit jobs through the AppleTalk gat
100. ystem logs 9 12 all jobs log system log status log System logs gather information to recover various system problems Logs are used to gather second level information on the operation of the system These should only be used when directed by this guide or by the Customer Support Center All logs are found in the opt XRXnps log directory The most recent entry is at the bottom of the file The all jobs log contains information about the status of various tasks associated with processing a job such as decomposing marking and printing The format of the file is as follows Logging Module t Absolute Time t Job ID t Message The system log contains information about general high level system events such as the initialization of software or the starting of a process The format of the file is as follows Logging Module t Absolute Time t Message The status log contains information about the attributes of a job once it has been accepted and tracked by the system Common Controller System Guide Troubleshooting The attribute information found in this file is as follows the sequence and attributes displayed vary with the job Logging Module t Sender Name t Data Size t Document Name t Document Format t Job ID t Virtual Printer Name t Message t Time t Network Protocol t Assigned Physical Printer t Plex t Plex Requested t Disposition ep_exception_log and ep_primary_log These lo

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