Xerox 650/1300 User's Manual
Contents
1. Formata Medium Formata ltalic Formata Mediumltalic Jobs that select any of these fonts in the PPDs fault at the controller Select a different font 701P41358 February 2004 XPPS 3 7 5x 11 THE DOCUMENT COMPANY XEROX Software Problem Action Request SPAR solutions Solutions for the following reported software problems have been scheduled to be included in this release SPAR Number s 194904588 731151949 972819889 314360438 337571120 Description The shading and box edges are different much coarser than in the previous versions The error message the maximum of stocks has been reached is displayed when XDS is launched and the user tries to choose 17x11 stock under the main paper stock despite the fact that the job only requires one stock In the DocuTech 135 Postscript driver for Windows 9x the Xerox Job Ticket Main Paper Stock pull down does not show the previously selected Main Paper Stock Submitting a job from MS Word using 17x14 stock with the Xerox DocuTech driver prints incorrectly The selectable range for paper weight is close to the DocuPrint 4635 NPS paper specifications of 16 to 110 pound but it should be 60 to 200 for gsm This software release was tested to specifically resolve the SPARs noted This software may resolve a reported problem that may resemble one of the listed SPARs Should this software fail to resolve a reported problem contact your Xerox customer representative with2. Native HP PCL drivers do not support all of the features of the DocuSP based printer Any printer specific features can be programmed at the DocuSP controller after the job has been submitted DocuSP 3 8 still supports printing PCL 5e and the Xerox custom PCL 5e drivers are still available for use n order to print to a DocuSP 2 X printer from Windows NT 2000 XP with the Xerox custom PCL 5e or PS drivers the user must 1 Select Start gt Settings gt Printers Select the 3 7 5x Xerox Printer Driver being utilized Right Click and Select Properties Select the Device Settings Tab Change Send DocuSP 2 X compatible Job Ticket to Yes conversely setting Send DocuSP 2 X compatible Job Ticket to No does generate an XPIF DocuSP 3 X job ticket in the front of the job and is also the default setting oD n order to generate PS without a Xerox Job ticket the user must 1 Select Start gt Settings gt Printers 2 Select the 3 7 5x Xerox PS Printer Driver being utilized 3 Right Click and Select Document Defaults 4 Select the Advanced Tab 5 Change Send Xerox Job Ticket to No conversely setting Send Xerox Job Ticket to Yes does 701P41358 February 2004 XPPS 3 7 5x 3 THE DOCUMENT COMPANY XEROX generate a job ticket in the front of the job and is also the default setting For installation of the Windows software follow the Installation Wizard on screen instructions 2 Colla
3. Information The following software which was previously available as part of the Xerox Production Print Services releases is no longer available 2 Xerox Windows 9x ME PCL5e printer drivers 2 Xerox Windows NT 4 0 PCL5e printer drivers Due to this change the installation instructions included in the nstallation and configuration guide are no longer valid An additional document is included in this kit that contains updated instructions for installing the following elements off the enclosed CDROM 2 Xerox Document Submission XDS 2 Xerox customized PostScript printer drivers for Windows 9x ME and NT4 0 Xerox Customized PostScript and PCL printer drivers for Windows 2000 and XP 2 Job submission using lpr with the XDS command line client is no longer supported DocuSP 3 8 supports printing PCL XL class 2 1 for color and PCL XL class 2 0 for the black and white printing products XPPS 3 7 5x does not provide a PCL XL PCL6 Xerox custom printer driver In order to take advantage of the PCL XL features a native HP PCL XL driver will have to be used Ensure the driver chosen supports the same class of PCL as the DocuSP Even with an HP PCL XL driver that supports the same class of PCL as the DocuSP some minor compatibility issues may be seen due to commands within the PCL that are not supported on the DocuSP controller Contact your Xerox customer support representative for assistance if necessary
4. XPPS 3 7 5x 8 Applicable printer Applicable Client platform Windows 95 98 ME Windows 95 98 ME Windows 95 98 ME Windows 95 98 ME Windows All Windows All Windows All THE DOCUMENT COMPANY XEROX Caveat Applicable printer After an Uninstall the Xerox Applications folder is still present All within the Start Menu Programs folder and the XDS Icon is still present on the desktop If the customer does not plan on reinstalling the XDS application the user may manually delete the Xerox Applications folder and the Icon If the customer does plan on reinstalling XDS the existence of the start folder and the icon does not present a problem as it will be updated with the reinstall of XDS Applicable Client platform Windows All If during install the File Locked error message is displayed the user should answer No reboot the computer and perform the installation again If the File Locked message is displayed again during the second installation the user may safely answer Yes Do not save jobs without a specified collation When the job is DocuTech 61xx Windows All reprinted the job will use the collation that is set in the default DocuTech DocuPrint Windows All job ticket 65 75 90 may print each copy as a separate job All Do not save PageMaker 6 5 jobs for reprint PageMaker will DocuTech 61xx Windows append the directory pathname to the job na
5. user must upgrade to MS Office 2001 Do not use Printer Default for collation Always select collation All Macintosh in the job ticket as a job sent with collation set to Printer Default arrives at printer with collation set to collated If the Printer Options dialog has English strings in it after the printer has been set up then the user should delete the printer and set up again using a manual PPD selection AppleTalk gateway 65 75 90 network communication errors Resubmit the job 65 75 90 If the user does not select a printer queue or selects None when dragging and dropping a job onto XDS an error message is raised Canceling the error message will terminate processing of the document 701P41358 February 2004 XPPS 3 7 5x When sending many jobs especially if they are sent rapidly one after another from the Macintosh there is the possibility of receiving the following Error message Document failed to print on the printer PrinterName because of an error 8993 10 THE DOCUMENT COMPANY XEROX Caveat Applicable printer Applicable Client platform If the user receives Out of Memory errors from the Plugins All Macintosh increase the amount of memory available to the application that was running by approximately 1 MB With applications such as Simple Text if the user is unable to utilize or see the Xerox Job Ticket then increase the amount of memory available to the application that was r
6. will result in collated DocuTech DocuPrint NT 2000 output Program the collation at the DocuSP controller or usea 65 75 90 queue override Drivers do not include Windows 2000 specific functionality e g All Windows ICM amp JPEG 2000 Do not rename the printers If a user wishes to rename a printer Windows it must be renamed immediately after the printer is installed 95 98 ME before printing or viewing printer properties If a printer is renamed the job ticket settings will be lost when printing with the Xerox customized PostScript driver Do not use the Save In field when selecting Save or Print and DocuTech 61xx Windows Save All files will be saved in the default save directory on the DocuTech DocuPrint 95 98 ME controller 65 75 90 DocuColor 2045 DocuColor 2060 DocuColor 6060 DocuColor iGen3 Only use Stock 1 and Stock 2 paper sizes when programming All Windows exception pages or multiple inserts 95 98 ME 701P41358 February 2004 XPPS 3 7 5x 7 THE DOCUMENT COMPANY XEROX Caveat If a custom paper size with a value of 17 5 inches is needed perform the following In XDS at the main window 1 Select Option from the menu bar 2 Select Preferences 3 Under Custom paper size units choose millimeters 4 Select Save Continue the custom paper size setup using 444 millimeters instead of 17 5 inches When attempting to add exception pages if the Add button is not avail
7. Plus NOTE XDS Plus job tickets are stored in the Xerox Printing Instruction Format XPIF The 2 7 version of the printer drivers and Xerox Document Submission software stores job tickets in ASCII format The two types of job tickets are not interchangeable 2 XDS command line client allows a user to utilize a job ticket with a job and submit the job via a set of commands which are typed into an MS DOS or Unix window 2 The DocuSP 3 1 or higher controller provides job submission via XDS Plus running as an applet within a client web browser The supported browsers are Microsoft Internet Explorer 5 x and 6 0 and Netscape 6 2 The DocuSP 3 1 or higher controller also supports job submission through an HTTP gateway using the DocuSP Web Interface supported by Microsoft Internet Explorer 5 5 with Service Pack 2 and 6 0 and Netscape 6 2 only Customer support If you encounter any problems with this product please call the appropriate Customer Support Center US Customer Support 1 800 821 2797 TTY support 1 800 735 2988 Canada Customer Support 1 800 939 3769 Mexico and South America Customer Support For DocuTech products 1 800 562 8023 or 1 585 383 6754 For DocuPrint products 1 800 558 1622 or 1 310 333 0506 Xerox Europe Customer Support For UK 0870 900 5501 For all others Please contact your local Xerox office for support 701P41358 February 2004 XPPS 3 7 5x 2 THE DOCUMENT COMPANY XEROX Important
8. THE DOCUMENT COMPANY XEROX Dear Customer This kit contains the Xerox Production Print Services version 3 7 5x software supporting the following printing products DocuTech 6100 6115 6135 6155 and 6180 Production Publishers 2DocuTech 135 with Network Server 1 40 or NS Plus Server Series DocuPrint 4050 4090 4850 4890 and 92CNPS printers 2 DocuPrint 96 4635 100 115 135 155 and 180 NPS IPS printers DocuPrint 100 115 135 155 and 180 EPS printers 2 DocuTech 65 75 90 Publishers and DocuPrint 65 75 90 EPS printers DocuPrint 350 425 500 700 850 1000 900 Plus and 1300 Plus printers z DocuColor 2045 2060 5252 and 6060 Digital Presses z DocuColor iGen3 Digital Production Press The XPPS version 3 7 xx software supports the following operating systems Windows 95 98 ME NT 4 0 2000 and XP Macintosh OS 8 6 or higher OS 9 and OS X version 10 1 or higher in Classic Mode only for the Xerox Job Ticket Plugin and XDS Macintosh OS X version 10 2 6 or higher with Java 1 4 1 download in Native Mode only for XDS Plus the Job Ticket Upgrade Tool XDS command line client and the XDS Printer Registration Tool Solaris 2 8 and higher which supports XDS Plus the Job Ticket Upgrade Tool XDS command line client and the XDS Printer Registration Tool 2 Red Hat Linux version 7 3 which supports XDS Plus the Job Ticket Upgrade Tool XDS command line cli
9. a detailed job scenario and sample job s for further investigation testing and resolution 701P41358 February 2004 XPPS 3 7 5x 12 THE DOCUMENT JX Adobe Acrobat Reader To install the Acrobat Reader follow the instructions below The Reader software is available on the customer documentation CDROM for Windows 95 98 NT Macintosh and Solaris For Windows and Macintosh 1 2 Open to folder labeled ACROREAD 3 Open the folder that is specific to your workstation either Windows or Mac 4 Windows Double click on the ar405eng file Follow the instructions on the screen to install the reader 5 Macintosh Copy select and drag the ar405eng file to the desktop Double click on the file and follow the instructions on the screen to install the reader For Solaris 1 Insert the documentation CDROM into the CDROM reader on the DocuSP controller 2 Inthe background select and open a terminal window 3 Logon as the root or superuser 4 Change directory to the CDROM Acroread directory cd cdrom 65docs acroread solaris 5 Copy the ssolrs tar file to the tmp directory cp ssolrs tar tmp 6 Change to the tmp directory cd tmp 7 Untar the ssolrs tar file tar xf ssolrs tar 8 Run the ssolrs install script SSOLRS install INSTALL 9 The license agreement is displayed Use the Enter key to scroll through the agreement and type accept to accept the agreement 10 The screen asks for the installation directory for the r
10. able try double clicking on a previously added exception page This will re enable the Add button Programming different front and back media coating types is available at the client but the controller will only recognize the front media coating type for both sides When attempting to specify watermark settings on a Windows 95 client the Apply button does not save the watermark setting when Cancel is selected afterwards The previous setting is displayed instead When saving a job ticket always use the predesignated xpf extension for saved job tickets Do not change the extension to Xjt If an xpf job ticket has been incorrectly saved with the xjt extension rename the file with the correct xpf extension NOTE Do not rename old job ticket files that have been correctly saved with the extension xjt These job ticket files need to be converted using the Job Ticket Conversion Tool In Microsoft Word ensure that collate is selected in the application when finishing is programmed in the Adobe driver with the Xerox PPD If after the download of the software off the World Wide Web the user expands extracts the software and selects cancel during this process the message package will appear This message is not very informative however the user should select Yes to continue with the cancel request or select No to abort the cancel request and continue with the extraction process 701P41358 February 2004
11. and mode as it will hang Instead use the X on the top right corner of the window to close the console window 701P41358 February 2004 XPPS 3 7 5x 6 Applicable Client platform DocuSP Web Interface DocuSP Web Interface DocuSP Web Interface DocuSP Web Interface DocuSP Web Interface DocuSP Web Interface XDS Command Line THE DOCUMENT COMPANY XEROX Caveat Applicable printer Applicable Client platform If the Xerox Command Line hangs and needs to be restarted XDS enter Multiple command mode again Use the following Command commands Line set p lt printer gt set jt lt job ticket gt set f lt file to be printed gt print The XDS Command Line does not submit a job when there is a XDS printer in the discovery file that is not running the IPP Gateway Command Remove or hide the printer that is not supported from the Printer Line Registration file using the XDS Printer Registration application Do not program an image shift greater than 12x12 inches in the Docu Tech DocuPrint Windows NT driver 65 75 90 When using the Microsoft PostScript driver with Xerox INF files DocuTech 61xx Windows for Windows NT stitched jobs do not print as expected when DocuTech DocuPrint NT 2000 duplex tumble is selected Program the finishing option at the 65 75 90 printer Programming uncollated output with the Microsoft PostScript DocuTech 61xx Windows driver with Xerox INF files for Windows NT
12. and right click 2 Select Show Properties 3 Select the Permissions tab and select the Execute checkbox for all user groups 3 Torun the installation double click on the xdsplus_install_linux bin file using the File Manager Ifa message appears stating the file is an executable text file select Run Follow the prompts to install the XDS Plus software 4 Specify the printers that you will use with XDS Plus using the XDS Printer Registration tool to edit the printer discovery file Refer to Setting up the printer discovery printer disc file in the Installation Guide for the procedure 701P41358 February 2004 XPPS 3 7 5x 15
13. created in MAC OSX for XDS Plus the All XDS Plus uninstall doesn t remove alias icons from Tool Dock the user must manually delete the alias shortcuts in the Dock as follows option click on the alias in the dock a question mark comes up over the alias to be removed drag the alias icon to the trash Cn a e Always set the locale of XDS Plus via the Dlocale flag to XDS Plus the language that is desired For example if you are running XDS Plus on a German system but you set the locale of XDS Plus via the Dlocale fr flag to French then the XDS Plus text will display in French but some text will display in German On the Status tab scrolling up or down in one of the tables may XDS Plus cause the rows to be merged together There is a problem with Java and certain video cards particularly in Windows 95 98 ME The work around is to turn off DirectDraw In the batch file that launches XDS Plus jxdsuser_win32 bat add the following parameter Dsun java2d noddraw true If the default ticket is overwritten delete default xpf located in XDS Plus the user home directory in the JxdsUIRootInfo folder Restart XDS Plus A new copy of the default ticket will be copied to that location On a Macintosh select the Go To Folder from the Go menu in the Finder and then type in the path to the default xjt i e Users lt username gt JxdsUIRootlnfo DocuSP Web Interface For ASCII jobs select a PDL Typ
14. e of Plain Text or choose Printer Default 701P41358 February 2004 XPPS 3 7 5x 5 THE DOCUMENT COMPANY XEROX Caveat Applicable printer Faulted jobs will display as held in the queue list The Print button will intermittently not function when trying to send a job from the client The print button will depress as normal but the client does not send anything to the controller If this happens refresh the page using the browser s Refresh button When there are many jobs in the queue the administration page may stop reporting jobs sent to the controller After deleting enough jobs in the queue the administration page may start functioning correctly again The correct view will be at the Printer controller Pre printed stock type is not available in the media type drop down If the client needs a pre printed stock it is available in the XDS Plus applet DocuColor 2045 DocuColor 2060 DocuColor 6060 The halftone mapping is as follows low frequency dot maps to 150 Dot mid frequency dot maps to 200 Dot mid frequency line maps to 200 Line high frequency line maps to 300 Line highest frequency line maps to 600 Line The halftone mapping is as follows DocuColor iGen3 low frequency dot maps to 141 Dot mid frequency dot maps to 170 Dot high frequency dot maps to 212 Dot stochastic maps to Stochastic Do not use the exit command with the Xerox Command Line when in multiple comm
15. eader Press the Enter key and then type y to create the Acrobat4 directory 11 When the installation is complete you can start the Acrobat Reader by typing opt Acrobat4 bin acroread iconic 701P41358 February 2004 XPPS 3 7 5x 13 Insert the documentation CDROM into the CDROM reader on your workstation THE DOCUMENT COMPANY XEROX 12 The Adobe Acrobat Reader is started and placed as an icon on the desktop Open the Reader and select File Open Enter the path to the customer documentation CDROM cdrom 65docs to open one of the pdf files on the documentation CDROM NOTE Steps 11 and 12 will have to be performed every time the system is shutdown and restarted unless a path is set up to the Adobe Acrobat Reader executable NOTE If an icon does not appear refer to the next procedure In order to launch the Adobe Acrobat Reader from the CDE console located in the bottom center of the screen perform the following steps 1 2 3 4 Open the File Manager Change to the opt Acrobat bin folder Open the folders pop up menu by selecting the up arrow above the file drawer icon on the CDE console Use the left mouse button to select and drag the acroread file from the File Manager window to the Install Icon on the Folders pop up menu This will install an icon that can be selected to launch Acrobat Reader When the Acrobat Reader icon is selected a window titled Action Run opens Select OK and then a r
16. ent and the XDS Printer Registration Tool nstallation instructions for installing the XDS Plus software for Linux were inadvertently left out of the Installation Guide and are included at the end of this letter This software provides the following for all of the supported printers 2 Xerox Document Submission XDS software and print drivers for Windows 2000 XP version 3 7 2 XDS software and print drivers for Windows 95 98 ME NT 4 0 version 3 6 XDS software and print drivers for Macintosh OS 8 6 OS 9 and OS X version 3 6 XDS Plus software for Solaris 2 8 version 3 7 and Red Hat Linux version 7 3 701P41358 February 2004 XPPS 3 7 5x THE DOCUMENT COMPANY XEROX This software provides the following XDS Plus a Java based job submission tool that can be used on any operating system supporting Java 1 3 The XDS Plus utility allows the user to submit jobs to a printer via IPP or LPR An Administration button in XDS Plus allows Printer Queue and or Job status seen at the DocuSP controller or attached printer to be accessed at a client workstation 2 XDS Printer Registration which maintains a list of available printers for use with XDS Plus and provides XDS Plus with the specific capabilities of those printers Xerox Job Ticket Converter provides the ability to convert job tickets saved in XPPS 2 x or earlier xjt ASCII format to the new Xerox Printing Instruction Format XPIF for use with XDS
17. he ICC profiles one at a time into the DocuColor 2060 ColorSync Profiles folder inside the System Folder and start the DocuColor 6060 printer driver after each profile is copied When complete if there DocuColor iGen3 is a profile missing from the Printer Profile menu in the printer driver Color Matching panel copy the missing profile into the ColorSync Profiles folder again with a different name so that the ICC profile is actually in the folder twice All of the profiles should now be available When running XDS in Classic Mode under Mac OS X the desktop printer icons are not available to determine and choose which printer is the default printer To determine which printer is the default printer start SimpleText in Classic Mode or any other Classic application and select Print in the File menu The AdobePS printer driver Print dialog will indicate in the Printer menu which printer is currently the default If you wish to change the default printer make the change in the Printer menu and print an empty job to file This will set the selected printer as the default for XDS Creating a new printer in either the Macintosh Chooser or the Desktop Printer Utility sets the new printer as the default printer When printing from a Microsoft Office application Word Excel All Macintosh etc with the Xerox job ticket Plugin the group boxes in dialogs that have group boxes may not be displayed properly To avoid this the
18. me and make the DocuTech DocuPrint All job ineligible for reprinting due to an undefined file name 65 75 90 Do not set trapping to on instead set trapping override at the DocuColor 2045 Windows DocuSP queue level DocuColor 2060 All DocuColor 6060 DocuColor iGen3 The Landscape Staple icon displayed is incorrect The DocuTech DocuPrint Windows Landscape Staple is in the wrong position on the represented 65 75 90 95 98 ME piece of paper The Landscape Staple will be located with the Macintosh staple parallel to the left short edge of the paper Jobs with cover stock a different size than the stock selected for DocuTech 61xx Windows the body of the job and with printing on the back cover will fault DocuTech DocuPrint All Specify the total number of pages in the job to print rather than 65 75 90 Macintosh using pages to print of All Do not choose any finishing option when printing a job with Windows multiple page lengths All Macintosh Do not send jobs from the Xerox Document Submission software DocuTech 61xx Windows with different page widths that vary more than 5 inch or 18mm Docu Tech DocuPrint All from each other Program the page differences at the DocuSP 65 75 90 Macintosh controller 701P41358 February 2004 XPPS 3 7 5x 9 THE DOCUMENT COMPANY XEROX Caveat Applicable printer Applicable Client platform When installing ICC profiles one profile may be missing To DocuColor 2045 correct the problem copy t
19. tion is not supported for NPS printers Nindows NT Service Pack 5 or higher is required to run the NT drivers Contents z his letter 2 Xerox Production Print Services software version 3 7 52 for Windows 95 98 ME NT 2000 XP Macintosh and Solaris 2 8 1 CD ROM g 2 Xerox Production Print Services version 3 7 5x User Guides 1 CD ROM Instructions on installing the client software are included in the documentation which is supplied on the enclosed CD ROM in Adobe Acrobat PDF format In order to read or print the documentation you must first have the Adobe Acrobat Reader version 4 0 or higher installed on your workstation The Adobe Acrobat Reader is available on the CD ROM To install the Adobe Acrobat Reader refer to the procedure at the end of this letter 701P41358 February 2004 XPPS 3 7 5x 4 THE DOCUMENT COMPANY XEROX Notes and caveats Depending upon the available features the following caveats may not apply to all supported printer products or Xerox Production Print Services software Please refer to the following table to determine which printer products and which client platform applies to each caveat Caveat Applicable printer Applicable Client platform Icons bitmaps in the Xerox Settings tab may appear with the All Windows XP wrong background color under Windows XP when the Windows XP Style is being used for the Display Appearance this is the default appearance lf alias shortcuts are
20. un window will open Acrobat Reader will then open Minimize the Run window if desired closing the Run window closes the Acrobat Reader 701P41358 February 2004 XPPS 3 7 5x 14 THE DOCUMENT COMPANY XEROX Installing XDS Plus on Red Hat Linux This section details the installation instructions for the Xerox Document Submission Plus XDS Plus software in order to submit jobs to Xerox printers from a Red Hat Linux version 7 3 workstation Follow these steps to install the XDS Plus software the XeroxJob Ticket Converter tool XDS Command Line and the XDS Printer Registration tool on Linux 1 To begin the installation process perform one of the following Insert the Xerox Production Print Services XPPS version 3 X software CD ROM into the CD ROM drive on your workstation a Locate the CD ROM on your workstation for example mnt cdrom b Access the Linux directory c Locate the install file named xdsplus_install_linux bin Download the XPPS version 3 X software from the Internet a Access the web site www xerox com and select the Drivers link b In the Search text box labeled Quick Search for Drivers and Downloads enter XDS Plus and select Search c On the search results list select the item containing XPPS software version 3 x for Linux d Download the install file named xdsplus_install_linux bin to your home directory e Give the user execute permissions for the file 1 Select the file
21. unning by approximately 1 MB The job ticket dialog is not drawn properly for the DT6135 Plugin DocuTech 6135 Macintosh from within QuarkXPress 3 2 When upgrading from a previous version of the Macintosh All Macintosh Common Client to Release 3 7 be sure to delete the Xerox Printer Preferences file in the user s Preferences folder Otherwise the user preferences in the Xerox Job Ticket Plugin and the Macintosh XDS may not function properly When displaying the Job Ticket dialog of the Xerox Job Ticket All Macintosh Plugin the Help Balloons may not be immediately displayed when Balloon Help is enabled The user can either move the cursor over some of the AdobePS printer driver Print dialog items outside the Xerox Job Ticket panel or enter one of the child dialogs of the Xerox Job Ticket panel and then come back to the Xerox Job Ticket panel The Help Balloons should be displayed correctly after this action The Xerox Job Ticket Plugin causes the AdobePS printer driver to All Macintosh fail when using the PrintShop Mail application do not install the Plugin The user should print using either the AdobePS printer driver or the Apple LaserWriter printer driver using only the printer PPD and do any needed job programming at the controller The following fonts are no longer part of the resident PostScript All All font set of the DocuSP Barmeno Regular Barmeno Medium Barmeno Bold Barmeno ExtraBold Formata Regular
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