Winegard RM-EX02 User's Manual
Contents
1. 3 1 8 2 3 1 2 3 1 4 3 1 2 2 1 4 3 7 8 3 1 2 3 7 8 2 1 2 4 1 8 3 3 4 4 1 8 2 3 4 4 1 2 4 4 1 2 3 4 3 4 4 1 4 4 3 4 3 1 4 5 4 5 8 4 7 8 3 1 2 5 1 4 4 7 8 5 1 8 3 3 4 5 5 8 5 1 4 5 1 2 4 5 3 4 5 1 2 5 3 4 4 1 4 6 1 8 5 3 4 6 1 8 4 1 2 6 1 2 6 6 1 4 4 3 4 6 5 8 6 1 8 6 3 8 5 6 7 8 6 3 8 6 5 8 5 1 4 7 1 8 6 5 8 7 5 1 2 7 3 8 6 7 8 7 1 4 5 3 42. 11 1 8 11 3 4 10 12 3 8 11 3 8 12 10 1 4 12 5 8 11 5 8 12 1 4 10 1 2 12 7 8 11 7 8 12 1 2 FIGURE 10 HANDLE LENGTH Measure 24 of coax at plastic fastener on left side of feed arm See Step 5 No cable clamps on this part of cable Rotate clockwise to stop STEP 3 Attach dish to backup Use bolts and nuts provided Figure 4 FIGURE 4 STEP 4 Mount dish on roof in upright position Rotate clockwise to stop Figure 5 Dish will be toward back of vehicle when in stowed or travel position The word FRONT is embossed on the base and should face the front of vehicle Secure to roof using screws provided The travel bracket should be mounted to roof 6 1 8 from base of dish toward back of vehicle See Figure 6 NOTE Apply non hardening sealing compound to screw heads coax access hole and edge of gasket under mount base Install the vent tube on the back of the mount base the is the side opposite the word FRONT The hole for the vent tube is shown in Figure 6A CAUTION DO NOT seal hole in vent tube Put sealant around the outside of the vent tube approximately 1 2 from end Push vent tube into the hole The sealant will seal the hole as you push in vent tube Leave approximatel
3. RV DIGITAL SATELLITE SYSTEM with Digital Elevation Sensor Model RM EX02 Made in U S A Winegard Company 3000 Kirkwood St Burlington IA 52601 2000 319 754 0600 FAX 319 754 0787 www winegard com Printed in U S A Winegard Company 2009 2452168 REV6 12 12 Tuning Antenna STEP 1 Your receiver should indicate it is receiving a signal To tune your antenna for the best signal strength SLOWLY move the antenna left then right until you have found the position that gives the highest signal strength It is important to turn the antenna slowly Because the signal is digital the receiver takes a few seconds to lock on STEP 2 Place rotation clamp in the LOCK position This prevents antenna movement and loss of signal STEP 3 SLOWLY raise then lower the antenna until you have peaked the signal You are now ready to watch satellite TV Lowering Antenna to Travel Position STEP 1 Set rotation clamp to ROTATE position STEP 2 Rotate antenna until pointer on directional handle aligns with the red screw on the rotation clamp STEP 3 Turn elevating crank counter clockwise in direction of DOWN arrow until meeting resistance The number of turns will vary according to the elevation angle the antenna was set at STEP 4 Move rotation clamp to the LOCK position Antenna is now locked in travel position STEP 5 Snap elevation crank in place CAUTION NEVER LOWER ANTENNA IN ANY POSITION EXCEPT TRAVEL POSITION DO S
4. Feed Arm P N 2744946 46 cm Reflector 4 Flat Head Bolts Back up Frame Pivot Bracket Pin 1 4 x 3 25 long Not Shown E clip for 1 4 Pin Travel Support LNBF LB 6000 Carriage Bolt not shown Flange Nut 1 4 20 Roller Hex Head Bolt 1 4 20 x 2 5 Nylock Nut 1 4 20 not shown Screw 10 24 x 3 4 4 Clamp 2 2 10 32 x 1 2 Screw 2 10 32 Hex Nut DR 4500 Wallplate Display Unit 2 6 x 5 8 white Philips screws 2 6 x 1 2 Hex Head Slotted Screw RM 46DE RM FLAD EM 00DE 12 13 Parts List 14 15 Notes Notes ANTENNA amp MOUNT Height when raised 30 vertical max Height in the travel position 8 max Operating radius 17 34 diameter circle Roof space required 26 LNB Compatible with DIRECTV DISH and Bell TV northern U S and Canada Weight 12 lbs Color Cool gray Antenna height 20 9 Antenna width 19 2 F D 0 59 Offset angle 24 Frequency range 10 95 12 75 GHz Gain 11 2 GHz 33 22 dBi 12 1 GHz 33 89 dBi 12 6 GHz 34 23 dBi Aperture efficiency 73 Cross polarization on axis 21 dB Beam width at 3 dB 3 5 Beam width at 10 dB 7 0 Ship weight 20 6 lbs DIRECTV is a registered trademark of DIRECTV Inc a unit of Hughes Electronics Corporation DISH is a registered trademark of DISH Network L L C Bell TV is trademark of Bell Canada Inc Printed in U S A Winegard Company
5. 3000 Kirkwood Street Burlington Iowa 52601 2000 Winegard Company 2009 2452168 REV6 12 12 WINEGARD MOBILE PRODUCTS LIMITED WARRANTY 2 YEARS PARTS 1 YEAR LABOR Winegard Company warrants this product against defects in materials or workmanship for a period of two 2 years from the date of original purchase During year one 1 of such warranty Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products No warranty claim will be honored unless at the time the claim is made Customer presents proof of purchase to an authorized Winegard dealer to locate the nearest authorized Winegard dealer contact Winegard Company 3000 Kirkwood Street Burlington Iowa 52601 Telephone 800 288 8094 or visit www winegard com Customer must provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty If the date of purchase cannot be verified the warranty period shall be considered to begin thirty 30 days after the date of manufacture If a defect in material or workmanship is discovered Customer may take the product to an authorized Winegard dealer for service Customer must provide proof of purchase to verify the product is under warranty If the product is brought to an authorized Winegard dealer for service prior to expiration of year one 1 of the warranty period and a defect in material or workmanship is verified by Winegard Te
6. 7 5 8 7 1 4 7 1 2 6 7 7 8 7 1 2 7 3 4 6 1 4 8 1 8 7 8 6 1 2 8 1 2 7 3 4 8 1 4 6 3 4 8 3 4 8 8 1 2 7 9 8 1 4 8 7 8 7 1 4 9 3 8 8 5 8 9 1 8 7 1 2 9 5 8 8 7 8 9 3 8 7 3 4 9 7 8 9 1 8 9 5 8 8 10 1 8 9 3 8 10 8 1 4 10 3 8 9 5 8 10 1 4 8 1 2 10 3 4 9 7 8 10 3 8 8 3 4 11 10 10 5 8 9 11 1 4 10 1 4 11 9 1 4 11 1 2 10 5 8 11 1 4 9 1 2 11 3 4 10 7 8 11 1 2 9 3 4 12
7. Customer may also have other rights that may vary from state to state SATELLITE RECEIVER WARRANTY See manufacturer s limited warranty policy WS MOBWARREV2 Rev 1 10 Specifications
8. 1 Do check parking location for obstructions before raising antenna 2 Do carefully raise lower and rotate antenna If difficult check for cause 3 Do rotate SLOWLY when searching for the satellite s and check fine tuning on TV set to make sure it is properly adjusted 4 Do lower antenna before moving vehicle 5 Activate programming by calling program provider for your receiver 1 Don t move RV coach with the antenna in the UP position This will VOID your WARRANTY This may also cause damage to your roof 2 Don t force elevating crank up or down Check for cause of trouble 3 Don t rotate directional handle hard against stops 4 Don t apply paint over top of base plate or any where on lift 5 Don t apply sealant on gear housing DON T S 2 3 300 310 320 330 340 350 50 20 30 40 POINT NORTH 290 10 60 70 240 250 DIRECTIONAL HANDLE RED SCREW ELEVATIING CRANK DIRECTIONAL HANDLE POINTER DIRECTIONAL DIAL ROTATION CLAMP FIGURE 1 STEP 1 The more accurately you determine North the easier it is to locate the satellite Step outside and away from your vehicle Standing to near your vehicle can give incorrect compass readings It is helpful if there is a landmark on the horizon to represent North Return to the vehicle and point the Directional Dial North or to the landmark STEP 2 Turn on receiver and television Tune the television to
9. 3 shows minimum distance 10 antenna should be located from edge of vehicle roof It is recommended that you check with your dealer or manufacturer for provisions that may have been made in the roof for antenna mounting a reinforced roof area or pre wire installation from the factory NOTE The system must be level for proper operation Winegard Model RW 5000 roof wedge with gasket is available If inside roof wedge is needed Winegard s RW 1000 can be trimmed to fit ceiling plate STEP 2 Position template on roof see insert page of this manual CAUTION DO NOT drill through wiring Carefully drill a 1 3 4 hole through roof and ceiling of vehicle Inspect hole to make sure wiring is intact Roof template see insert It is highly recommended the antenna be mounted on roof center line Do not mount antenna closer than 10 from roof edge NOT TO SCALE RW 5000 Roof Wedge with gasket Vehicle Roof Antenna Controls Interior Roof Wedge Optional MINIMUM 10 17 RADIUS 29 19 50 34 DIAMETER OPERATING AREA FRONT OF VEHICLE FIGURE 3 Center Roof Line Assembly amp Installation 1 You may need to rotate the dish in small increments to find the signal Rotate the dish 3 at a time to the left stopping for a few seconds each time you move the dish Try moving the dish up to 20 to the left If no signal is found return to the azimuth listed and try rotating 20 to
10. Base Plate Travel Bracket 6 1 8 FIGURE 6 6 7 See template on reverse side STEP 15 The directional handle and threaded rod will fit roofs up to 5 1 4 thick If you are using wedges to compensate for roof cceiling slope be sure to allow for this extra thickness You may add an extension to the directional handle for thicker roofs Each extension will increase the length of the directional handle by 2 1 4 Figure 11 STEP 16 Press the directional handle onto the hub Point arrow on the directional handle towards the rotate lock lever to orient to the splines STEP 17 Install the washer and nut on the threaded rod Tighten the nut enough to snug the directional handle to the hub STEP 18 IF YOU ARE USING AN EXTENSION adjust the total length of the directional handle and extension by cutting the directional handle After adjusting parts for proper roof thickness glue the extension to the directional handle Use ABS plastic pipe glue NOTE For roofs over 5 thick a longer aluminum hex shaft is needed Contact Winegard for this part FIGURE 11 WITH ROOF WEDGE Measure from top of roof wedge to ceiling WITHOUT ROOF WEDGE Measure from top of roof to ceiling TOP OF ROOF WEDGE CEILING TOP OF ROOF CEILING FIGURE 12 Plastic Plug Spacer Spring Worm Gear Ceiling Plate Directional Handle Threaded Rod CUTTING SHAFT LENGTH Flip down handle
11. signal provider making any changes in technology or service RETURN AUTHORIZATION POLICY A Return Material Authorization RMA is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty policy Please call our Technical Services Department at 800 788 4417 or send an e mail to warranty winegard com to obtain the RMA number Please furnish the date of purchase when requesting an RMA number Enclose the product in a prepaid package and write the RMA number in large clear letters on the outside of the package To avoid confusion or misunderstanding a shipment s without an RMA number s or an unauthorized return s will be refused and returned to Customer freight collect WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES EXPRESS OR IMPLIED MADE BY ANY OTHER PERSON ALL OTHER WARRANTIES WHETHER EXPRESS IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY In states that do not allow limitations on implied warranties or the exclusion of limitation of incidental or consequential damages the above limitations or exclusions do not apply Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives Customer specific legal rights
12. NA TRAVEL POSITION CAUTION The antenna MUST BE IN THE TRAVEL POSITION before aligning the directional handle and ceiling plate TIGHTEN SCREW SNUGLY ASSEMBLED VIEW See template on reverse side 9 10 11 FIGURE 17 Based on 5 minutes a day of usage standard new alkaline batteries should last 88 days STEP 19 See Figure 17 If using the SM 1000 surface mount box feed cable through hole in box STEP 20 Connect wires coming from sensor on roof to wall plate display in vehicle It is important to properly connect the wires at the roof and the wall plate Plug will click when inserted properly The system is designed to use a 9 volt battery OR 12 VDC from vehicle Do not use both IMPROPER WIRING WILL CAUSE DAMAGE TO THE PRODUCT SEE FIGURE 18 STEP 21 Pressing the button when the antenna is in a vertical position should display 24 1 Display will automatically turn off after 1 minute STEP 22 Check connectors and cable entry points Be sure these areas are properly sealed to prevent water damage SM 1000 Surface Mount Box Cable and plug from roof sensor unit plugs into sensor Sensor to readout cable Readout assembly Special Note When you have found the satellite signal adjust the antenna up down and right left for the strongest signal your receiver displays Due to variation in receivers and installation methods you may find the elevation numbers after peaking on strongest signal no long mat
13. ch what the receiver display recommended This is normal The elevation sensor should always get your close enough to pick up a signal to peak on If display turns off while you re searching just push the button for another minute of operation With a little practice most users find the signal in 30 to 50 seconds FIGURE 18 OPERATION Also on pages 2 3 STEP 23 Using satellite receiver find correct eleva tion for your location See the receiver manual for details of setup information STEP 24 Press button on Winegard digital display wall plate If antenna is in travel position the display will show LL for Low Limit Snap battery in place making sure battery terminals are firmly seated on wall plate terminals STEP 26 Rotate antenna VERY SLOWLY until correct satellite signal is acquired Note 3 and stop DO NOT rotate continuously even if you re rotating slowly If the elevation angle has changed it could be due to the following Vehicle is not parked level Antenna system mounted on slightly sloped roof If this is the reason after you have rotated the antenna to the approximately correct compass direction adjust to correct elevation and continue research STEP 25 Crank elevation handle to raise antenna Stop when readout displays correct elevation for your location Found on receiver setup menu Digital Elevation Sensor Interior Wallplate Strut Bracket Clamp Parts List Parts List
14. channel 3 or 4 Using your receiver manual for in structions go to the Signal Meter screen Enter nearest Zip code for your location using receiver s remote control After the Zip code is entered the receiver will indicate numbers for Azimuth compass heading and Elevation See chart below to determine number of turns needed for each elevation Turn the elevation handle CLOCKWISE to raise the antenna Turn the elevation handle COUNTERCLOCKWISE to lower the antenna STEP 3 Press button on Winegard Digital Display Wall plate If antenna is in travel position the display will show LL for Low Limit HL for High Limit will appear when dish is in up position STEP 4 Crank elevation handle to raise antenna Stop cranking when readout displays correct elevation for your location found on the receiver s signal meter screen STEP 5 Rotate antenna VERY SLOWLY until correct satellite signal is acquired NOTE Rotate 3 then stop DO NOT rotate continuously even if you are rotating slowly If you notice the elevation angle has changed it could be due to the following reasons 1 RV is not parked level 2 Antenna system is mounted to a slightly sloped RV roof This is not a problem When you have rotated the antenna so it is facing in approximately the right azimuth compass direction simply adjust to correct elevation and continue searching for signal Special Notes When you have detected the satellite signal adjust the antenna up down and le
15. chnical Services Winegard Company will cover the Winegard dealer s labor charges for warranty service The Winegard dealer must contact Winegard Technical Services in advance for pre approval of the service Approval of the service is at the sole discretion of Winegard Company Alternatively Customer may ship the product prepaid to Winegard Technical Services located at 3111 Kirkwood Street Burlington Iowa 52601 Telephone 800 788 4417 Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer s name address and phone number Customer must also provide proof of purchase to verify the product is under warranty If the product is returned before the expiration of the warranty period Winegard Company will at its option either repair or replace the product This Limited Warranty does not apply if the product has been damaged deteriorates malfunctions or fails from improper installation misuse abuse neglect accident tampering modification of the product as originally manufactured by Winegard in any manner whatsoever removing or defacing any serial number usage not in accordance with product instructions or acts of nature such as damage caused by wind lightning ice or corrosive environments such as salt spray and acid rain This Limited Warranty also does not apply if the product becomes unable to perform its intended function in any way as a result of the television
16. e plate 3 Be sure cables are not binding and that they are installed properly 4 Contact your dealer or Winegard Technical Services ANTENNA DOES NOT RAISE OR IS HARD TO RAISE 1 Inspect antenna on roof Be sure the mount has not been damaged 2 Check for caulking on elevating shaft 3 Contact your dealer or Winegard Technical Services Antenna Re ector at 900 Signal from satellite 240 look angle LNBF FIGURE 2 Trouble Shooting Antenna Reflector at 90 24 look angle LNBF Signal from Satellite FIGURE 2 THREADED ROD WASHER AND NUT FIGURE 8 INSIDE RV Special instructions For roof thickness greater than 6 1 2 Parts Needed not included RP 4400 14 worm gear for roof 3200369 Directional handle extension 2162031 Long threaded rod Instructions STEP 8 Place nut on threaded rod See Figure 8 STEP 9 Measure and cut the threaded rod with a hacksaw Use the chart in Figure 10 to determine the correct length DIGITAL ELEVATION SENSOR ROOF CONNECTIONS The illustrations below show the different methods of connecting wires at roof level method will depend on mod el Wire colors MUST MATCH ie red to red green to green black to black This wire harness connects to the digital elevation sensor on the antenna NOTE This terminal is NOT WEATHERPROOF and CANNOT be left outside on the roof Snap connectors together Supplied with DM 2000 only 3M UR TERMINAL NOTE This terminal
17. ft right for the strongest signal the receiver displays Due to variations in receivers and installation methods you may find the elevation numbers after peaking on the strongest signal no longer match what the receiver recommended This is normal The elevation sensor should always get you close enough to pick up a signal to peak on If the display turns off while you re searching just push button for another minute of operation After a little practice most peo ple find the signal in 30 to 50 seconds Replacement Parts Repair parts are available at many RV dealers and or service centers throughout the country If you don t have a dealer service center near you call Winegard Company at 1 800 288 8094 All major credit cards accepted To order receivers or programming please call the Winegard receiver hotline 1 866 609 9374 Operation 4 5 Things you need Screwdrivers Phillips and slot 1 3 4 hole saw 7 16 wrench ABS glue Drill with 1 8 bit Tape measure Non hardening sealant Check manufacturer s specifications for compatibility with your roof material Winegard s Digital Elevation Sensor has been INSTALLED and CALIBRATED at the factory STEP 1 Choose a location on the roof for dish that will allow dish to raise and rotate without interfering with other roof mounted equipment Make sure inside ceiling plate is easily acces sible and with no obstructions that would interfere with operation Figure
18. is weatherproof and can be left outside on the roof IF SECURED PROPERLY to prevent wind whipping DO NOT STRIP wires terminal is self stripping Slide wires all the way in Squeeze pliers until red plunger is flush with res of terminal Pliers not supplied STEP 10 Remove the nut over the cut end of the threaded rod This cleans the threads after cutting STEP 11 Thread the cut end of the rod into the hub STEP 12 Install the ceiling plate The rotate lock lever must point toward the rear of the vehicle Be sure rotate lock lever is pointing towards the rear of the vehicle and hole in ceiling plate aligns with hole in the ceiling Refer to the chart to determine the correct length for the directional handle Extensions 3200369 may be needed Each extension adds 2 1 4 to directional handle DO NOT cut the extension if the directional handle must be extended by less than 2 1 4 cut the directional handle to fit NOTE A tube cutter is recommended for cutting the directional handle This gives a square cut a hacksaw does not NOTE Be sure large and small keyways line up in the hub and directional handle FIGURE 9 DIRECTIONAL HANDLE Roof Directional Threaded Worm Gear Thickness Handle Length Rod Length Shaft Length Figure 9 Figure 11 1 1 2 2 7 8 2 3 4 2 7 8 1 3 4 3 1 4 3
19. on the elevating crank handle Slide elevating crank handle up shaft until snug against the directional handle Mark the elevating shaft at the inside bottom surface of crank handle housing Figure 13 After removing crank handle cut shaft at mark Reinstall crank Elevating Shaft Cut Elevating Shaft at inside surface of crank handle housing shaft goes through hex shaped opening by screw FIGURE 13 8 ALIGN WITH BASEPLATE AREA MARKED FRONT POINT TO FRONT OF VEHICLE Roof Template 1 8 DRILL BIT 8 HOLES DO NOT DRILL THROUGH CEILING 1 3 4 DIA DRILL COMPLETELY THROUGH CEILING 9 300 310 320 330 340 350 50 20 30 40 POINT NORTH 290 10 60 70 240 250 CAUTION After INITIAL INSTALLATION the antenna SHOULD ROTATE APPROXIMATELY 360 FROM TRAVEL POSITION The pointer on the DIRECTIONAL HANDLE should point towards the RED SCREW ON THE ROTATION CLAMP when in the TRAVEL POSITION FIGURE 14 FIGURE 15 FIGURE 16 POINT TO BACK OF RV Pointer must point to RED SCREW at CENTER OF ROTATION CLAMP when in travel position Rotation Clamp Red Screw Elevating Shaft Threaded Tube Directional Handle Extension Ceiling Plate 4 10 Phillips Flat Head Screws Directional Handle Elevating Crank Handle When installed extends 2 1 4 from ceiling Snap Handle into base when not in use ALIGN POINTER WITH ANTEN
20. the right This will help correct for any errors in setting the directional handle 2 Be sure you have a clear line of sight The signal from the satellite s WILL NOT pass through trees buildings mountains etc Remem ber the antenna has a 24 offset this means that when the antenna is straight up and down 90 it is looking 24 into the sky See Figure 2 3 Do you have the TV set tuned for the correct channel 3 or 4 same channel as output of receiver 4 Have you entered the correct zip for the area you are currently in If the zip code is wrong the antenna will be looking in the wrong direction or at the wrong elevation for the satellite signal you want 5 Check connections at the receiver TV and antenna 6 Check the TV Does it receive pictures from off air television stations VCR 7 Retune system for best picture using procedure on page 3 8 Inspect antenna Make sure it has not been damaged If the antenna is even slightly bent the receiver may not receive the signal 9 Contact Dealer or Winegard Service Department LCD DISPLAY CODES HL High Limit LL Low Limit Lo Battery Low Er Error Initializing NOTE Initialization may take up to 5 seconds ANTENNA DOES NOT ROTATE OR IS HARD TO ROTATE 1 Inspect antenna on roof Be sure the mount has not been damaged 2 Check for caulking between gear housing and bas
21. y 2 to 2 1 2 of the vent tube extending from the hole Put a small amount of sealant on the roof under the vent tube end to hold in place FIGURE 5 4 Antenna Mounting Bolts 4 1 4 20 HEX NUTS Install cable entry plate 3 minimum from mount base CAUTION DO NOT GET sealing compound between Base Plate and Rotating Gear Housing DO NOT PAINT top of Base Plate or around Rotating Gear Housing STEP 5 Facing the front of the dish note the coax attached to the side of the feed arm Measure 24 coax from this point DO NOT CUT Put coax around mount base Figure 5 STEP 6 Apply approved sealing compound over mounting screw heads FIGURE 7 STEP 7 Feed coax through the roof using cover plate included w hardware Figure 7 Weatherproof cable entry by applying sealant under lip of cable entry plate and where cable enters roof Attach plate to roof with screws provided Apply sealant over screws and around edge of roof thru plate making sure cable entry is sealed If down lead connection is made on top of roof make sure to weatherproof connection CE 2000 10 x 1 Screws Down lead connects to satellite receiver FS 8100 Male to male F connector Down lead ANOTHER METHOD OF INSTALLING ROOF CABLE ENTRY PLATE Attach cable to roof using cable clamp Use sealant to seal screw heads Struts and bracket not pictured FIGURE 6A Vent Tube Sealant 1 2 Cable Clamp Cable Cable Entry Plate
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