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Western Digital DX4200 Use and Maintenance Manual

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1. WD Sentinel DX4200 otorage Server Administrator and Maintenance Guide WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or email support service at http support wd com If the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the 2 year standard limited warranty period This 30 day period starts on the date of your first telephone contact with WD Technical oupport Email support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product on the Registration page on the user interface or online at hito register wd com WD Guardian Services When you need a little help from an expert we ll take care of you WD Guardian Services offers flexible affordable and hassle free technical support and extended warranty plans with a variety of benefits Choose the plan that works best for your business Visit www wadguardian com for details Accessing Online Support Visit our product support website at http support wd com and choose from these topics e Downloads Download drivers software and updates for your WD Product e WD Support Portal
2. Package Contents WD Sentinel Storage Server 1 RJ 45 Ethernet cable 1 1 8 meter power adaptors with cord 2 door lock keys Basic Installation Guide OOOOOOOOOO0000000000000000000000000000000000000000 OOOOOOOOOO0000 OOOOOOOOO0O00000000000000000 O000ooooooooOOCO OOOoOOOOOOOOOOOOO0O00000000000 0000000000000 OOOOOOOOOOO0O00000000000000 OOOOOOOOOOOOO OO o000ooooooooOOOOOOOOO OOOOOOOOOOOOO O oooo0oo00000000000000 OOOOOOOOOO0000 O oOoo0oo0oo00000000000000 OOOOOOOOOO0000 Oo OOOOOOOO0O0000000000 o o O O S E c o a OOOO OOOO OOOO 0000 0000 OOOO OOOOOOOOOOOOO OOOOOOOOOOO0O0000000 OOOOOOOOOOOOO 9 OOOOOOOOOOOO00000000 OOOOOOOOOOO000 OOOOOOOOOOOOOO0O0000000000 OOOOOOOOOOO000 OOOOOOOOOOOOOO0O0000000000 ooooooooooOO00 OOOOOOOOOOOOOOOOO000000000 00oooooooooOOOOOO OOOOOOOOOOOOOOOOOOOOOOOOOO00 oOoOoooooOOo OOOOOOOOOOOOO000 OOOOOOOO0O00000000000000O0O0OOO OOOOOOOOOOOO0000000000000000 OOOOOOOOOO000000 OOOOOOOOOOOOOO0O00000000000000 0000000000000000 ooooo0o0o00000000000000000000000 OOOOOOOOOOOO0O0000000000000000000000000000000000000 OOOOOOOOOOO000000000000000000000000000000000000000 OOOOOOOOOO0O000000000000000000000000000000000000000 O00000o0o0o0Oo0Oo0Oo0O0OOOOOOOOOOO0OOO0OOOO0Oo0OoOOOOOOOOOOOOOOOOOOO 0000000000000000000000000000000000000000000000000 OOOOOOOOOOOQOOOOOOOOOOO0000000000000000000000000000 OOOOOOOOOOO0OOOOOOOOOOOO0000000000000000000000000000 OOOOOOO0O0O00000000000000000000000000000000000000000 OOOOOOOO
3. WARNING To avoid a potentially unclean shutdown that could corrupt the configuration shut down the server through Windows Settings To shut down or restart the WD Sentinel device Preferred method 1 Onthe Windows desktop move your mouse to the lower right hand corner of the screen and click the Settings button 2 Click Power then select Shut down or Restart 3 From the pull down menu select a reason for your shut down or restart then click Continue Note You can also shut down your WD Sentinel server by double tapping the power button on the front of the device The Shutting Down message displays on the front of the unit WD SENTINEL DX4200 31 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING STORAGE ON THE WD SENTINEL SERVER Managing Storage on the WD Sentinel Server otorage Spaces oetting Up Your Drives Hecovering from a Failed Drive Storage Spaces otorage Spaces is a Windows storage virtualization technology which succeeds Logical Disk Manager and allows for the organization of physical disks into logical volumes similar to Logical Volume Manager Linux or RAID levels O 1 5 and 10 but at a higher abstraction level A Storage Space behaves like a physical disk to the user with optional thin provisioning The spaces are organized within a storage pool i e a collection of physical disks that can span multiple disks of different sizes performance or technology USB SATA The same storage pool can hos
4. e Obtain and install a compatible boot drive The total drive count in the system This includes the boot drive s and the data drives Your boot drive s is currently running in RAID protection mode Replace the failed drive e Access WD StorCentral See WD otorCentral on page 18 e Click Storage on the navigation bar e Inthe Allocated Capacity area select the failed drive e nthe Action column select Buy e Obtain and install a compatible boot drive Check the airflow around your device and the system fan operation Reconnect the ethernet cable to the identified port The fan has failed Replace the failed fan 36 LCD Imminent Drive Failure Imminent Failure Boot Drive Drive Name Invalid Drive Invalid Drive Capacity Network Disconnected Power Supply Supply gt Failed Reboot Required Software Update Complete Software Update Downloading WD Software Update Available WD Software Description S M A R T early detection found a premature drive failure condition on one of the data drives S M A R T early detection found a premature drive failure condition on one of the boot drives The inserted drive is not compatible with the device The new drive capacity is either greater or smaller than the drive you replaced The ethernet port does not have network activity Power supply 1 or 2 failed The system requires a reboot The softwa
5. Manage Storage Buy The Buy button allow quick access to the WD Store where you can access drives that are compatible with your device Accessing the WD Store On the Storage page click Buy Allocated Unallocated Capacity The Allocated Capacity and Unallocated Capacity areas provides information about the allocated unallocated portion of your device drives Boot Drive Volume Allocated Capacity Storage Spaces Pool Boot Drive Details Resiliency Partitions and Volumes RAIDI 455 58 GB BootVol RAID OK Healthy Total Pool Capacity 455 68 68 Volume OK Healthy WinREtools Allocated Unallocated 300 00 ME NTFS Capacity Details Volume Winedenws 450 52 GB Drive Letter C NTFS Volume Recovery image 14 65 G NTFS ateqaon h Cane city Descriptio Boot dre A Preferred 455 76 GB WDC WDSODOLUCT 63C76Y0 Boot drive B Preferred i 465 76 G8 WDC WDSOODLUCT 63C26Y0 Unallocated Capacity Data drive 1 Healthy i WDC WDADOOEM 7 P6NVPLO Data drive 2 Healthy E WOC VDHOUOFSM7 ZGHVPLO Boot Drive Volume Storage Spaces Pool This area identifies the boot drive volume and storage pools currently available on your device These areas identifies the name of the volume pool the RAID level if applicable and the health of the pool o access the details of each volume pool click the volume pool you d like to view WD SENTINEL DX4200 25 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVE
6. Operating System Product Views Front View Power button WD SENTINEL DX4200 PRODUCT OVERVIEW Description 1 Power LED e Solid Blue indicates boot status e Solid blue once booted with no pending fault conditions indicates a good operational state e Flashings RED indicates a fault condition 2 Ethernet Port LEDs e Flashing green indicates activity e Solid amber indicates that there is a link connection e Off indicates inactive state 4 Drive Tray LEDs e Flashing blue indicates drive activity e Solid blue indicates drive is connected e Solid RED indicates drive fault Drive must be replaced Windows Storage Server 2012 R2 Workgroup Power Status LED LCD Display Scroll buttons MDSENTIHEL PEE rH 1 HDD Status LEDs iD WD Sentinel Drive Door A 9 Drive Door Lock ADMINISTRATOR AND MAINTENANCE GUIDE Back View External DC In Power port Gigabit Ethernet ports 1 amp 2 ore e 1 WD SENTINEL DX4200 Recovery button PRODUCT OVERVIEW External DC In USB 3 0 ports Power port VGA port EE a aata Oat o099989 RRA cho atar Olo c clatter Talo L 99e ASSA SLRS ASS Se HA a etete 5 me System Fan lo Kensington Security Slot ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Indicators Component Icon Description Ethernet ports Connects the device to a local network DC I
7. WD Software To check for software updates 1 Inthe Software Updates area click Check for Updates If a software update is available click Install Update fthere is no software update click Cancel To update from a file 1 Software update files can also be downloaded from the WD Support site at htto support wd com 2 Once you download the available firmware updates for the WD Sentinel server unzip the file to a folder on the server Note Do not uses spaces when creating your folder name 3 In the Software Updates area click Update from Folder 4 Locate the saved firmware update file on the server folder name will be AllPackages then click OK The system applies the software update fasystem reboot is necessary you will be required to manually restart your server See Shutting Down and Rebooting the Server on page 31 Automatic Updates of WD Software Enabling Automatic Updates on your WD Sentinel server causes the server to check for available software updates from WD on a scheduled basis and applies the update automatically To set a schedule for automatic updates 1s In the Automatic Updates area click Enable automatic updates 2 Select the day and time you want the WD Sentinel server to check for updates every week and if an update is available install it Example every Sunday at 3 00 AM fasystem reboot is necessary you will be required to manually restart your server See Sh
8. provides possible solutions LEDs do not light up 1 Make sure the power cord is connected correctly 2 Make sure that the wall outlet has power Test it by plugging in another device 3 Confirm the network cable is properly connected to the WD Sentinel server and the network switch or router 4 Make sure the network switch or router has power 5 Use a different network cable and port on the network switch or router Temporarily swapping the WD Sentinel s cable port with a working network device may identify any failing cables and ports LCD Messages The LCD displays various messages for you to review Provided below is a list of messages a description of the message and possible responses for that message LCD Description Troubleshooting lt Host Name gt Displays the name of your N A WD Sentinel server IP Address Displays the IP address of your If the IP address does not display WD Sentinel server ensure that your device is connected by ethernet cable to your router BIOS Corrupted Your BIOS is corrupted Contact Technical Support for assistance BIOS Degraded Your BIOS is degraded The system is unable to boot from the primary BIOS and is currently running on the secondary BIOS WD SENTINEL DX4200 35 ADMINISTRATOR AND MAINTENANCE GUIDE LCD BIOS Repaired Reboot Required BIOS Updated Reboot Required BIOS Updating Boot Drive Drive Name Over Temp Boot Volume Degraded D
9. that allows you to keep all of the useful information associated with your WD Sentinel DX4200 server in one location Enter the information identified below and keep this checklist in a safe location for future reference WD Sentinel DX4200 Server Name WD Sentinel DX4200 IP Adaress Static IP Address Dynamic IP Address WD Sentinel DX4200 Server Password User Name Domain Name WD SENTINEL DX4200 53 ADMINISTRATOR AND MAINTENANCE GUIDE Index A accessing WD StorCentral 18 accessories 5 Administrator Reference Sheet 53 Administrator responsibility 12 Allocated Unallocated Capacity 25 audible alerts 29 automatically updating WD software 28 B best practices replacing drives 33 setting up WD Sentinel DX4200 33 shutting down 34 using efficiently 33 Boot Drive adding 52 C China RoHS 40 compliance 38 regulatory 38 safety 39 connecting your device 13 Customer Support contacts ii D DC In connector 10 description of WD Sentinel DX4200 3 document conventions 2 Domain Information 22 drives setting up your 32 E email alerts 29 enabling an unsupported drive 43 environmental compliance China 40 ethernet ports 10 r failed drive recovering 32 fan replacing 46 FCC Class B information 38 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE INDEX H handling precautions 2 hard drive replacing 43 help where to find 11 I ICES NMB 3 B compliance 38 indicators 10 K KC
10. thingie ee ene SHORE ERR RUE Po BC EUR D 32 Seng Jb Your DIVES ss a ca oro oh ee awd Re PR eae eo 32 Recovering from a Failed Drive nananana 32 6 BestPractices cereo hmmm 33 Setting up the WD Sentinel Server lll lees 33 Using the WD Sentinel Server Efficiently 2 0 0 0 0 0 33 WD SENTINEL DX4200 TABLE OF CONTENTS i ADMINISTRATOR AND MAINTENANCE GUIDE Replacing Drives P MC EL 33 SUPER DOW seo o dero dicte d 3 3c de o doe edat d a dea d a e dede ed ed eat 34 7 Troubleshooting 35 FitSEOteps Checklist s a duis oaks ee Paw ace BAe Ae eS 35 Specific Problems and Corrective Actions 0 0 000 eee 35 8 Regulatory and Warranty Information 38 Regulatory Compliance n a saasaa te ees 38 Missis lc ed AU MN ae casei Spy anh tak ak Seca ce ee Shieh xan cS TR ah ra Se UTILI 40 9 APPENA 233 4 B Rr re CR Down dran t Oc a e rca 42 Hardware Replacement Procedures llle 42 Before YOU COI dvo rigen avete ag Gh dev Drei ae det quib Prin qs 42 Replacing a Hard Drive assit xod reote eie Ra Ww SEES REE PS 43 Replacing a Server Fan 94 544 66 24 e P Ea sas eG ode Sas 46 REMOVING tbe WIC OVC ke ose or ce sit dotes dettes ce Se n at qe op Rd 48 Replacing the SODIMM Memory Module lessen 49 Adding a Boot Drive be bien ha oe ae ERU E EAR ARES 52 WD Sentinel DX4200 Administrator Reference Sheet 53 JUMBO 2S CEPIT 54 WD SENTINEL DX420
11. 0 ADMINISTRATOR AND MAINTENANCE GUIDE INDEX warning lithium battery 1 unclean shutdown 31 unsupported drives 26 WD limited warranty 40 WD Sentinel DX4200 back view 9 components 10 connecting to your network preferred method 13 front view 8 how it fits into your office 12 Key Features 3 package contents 5 setting up 14 shutting down 31 WD Sentinel DX4200 Administrator Refer ence Sheet 53 WD Service 40 WD software automatic updates 28 manual updates 28 WD StorCentral accessing 18 domain information 22 Health page 22 Help page 30 Home page 20 Navigation Bar 19 network 22 power supply 24 Settings page 27 Storage page 24 system 23 system alerts 21 system Capacity 20 system utilization 21 55 Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD and the WD logo are registered trademarks of Western Digital Technologies Inc in the U S and other countries WD Sentinel is a trademark of Western Digital Technologies Inc in the U S and other countries Other marks may be mentioned herein that belong to other companies 2014 Western Digital Technologies Inc All ri
12. 0 TABLE OF CONTENTS ii ADMINISTRATOR AND MAINTENANCE GUIDE IMPORTANT USER INFORMATION Important User Information Important Safety Instructions Handling Precautions Hecording Your WD Product Information About This Guide Important Safety Instructions This device is designed and manufactured to assure personal safety Improper use can result in electric shock or fire hazard The safeguards incorporated into this unit will protect you if you observe the following procedures for installation use and servicing Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near any liquids Do not place this product on an unstable surface The product may fall causing serious damage to the product Do not drop the product Do not block the slots and openings on the back or bottom side of the chassis to ensure proper ventilation and reliable operation of the product and to protect it from overheating these openings must not be blocked or covered Making sure the server is standing upright also helps prevent overheating Operate this product only from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not loc
13. 6 Carefully lift the PCBA up and away from the rest of the unit then gently place the flipped assembly on a stable flat surface WARNING Ensure that the connector clears the plate when removing the assembly 7 Remove and replace or add additional 2PL SODIMM module s Note This unit uses memory in coordinated pairs and are color coded For a list of valid memory configurations search for Answer ID 9999 in the WD Knowledge Base at htto support wd com Figure 8 Replace 4PL SODIMM module WD SENTINEL DX4200 50 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX 8 Once the 2PL SODIMM module has been added or updated replace the PCBA back on the WD Sentinel device ensuring that the cables are again attached to the assembly and that the PCBA is properly seated Replace and tighten the six 6 screws holding the PCBA in place Note Do not over tighten the PCBA screws 9 Replace the unit cover and replace and tighten the five 5 exterior screws Note Do not over tighten the exterior screws 10 Connect all external connections 11 Restart the server WD SENTINEL DX4200 51 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Adding a Boot Drive The WD Sentinel server comes a 2 5 inch boot drive pre installed with Windows Storage Server 2012 R2 Workgroup and specialized hardware services and drivers The pre installed boot drive s provides the ability to keep the OS running from the boot drive while redeploying or changin
14. Connect your monitor to the VGA port on the rear of your WD Sentinel server 2 Connect your USB keyboard and USB mouse to the USB ports on the back of your WD Sentinel server 3 Using the provided ethernet cable connect the WD Sentinel server either ethernet port 1 or 2 to a DHCP enabled LAN 4 Using the provided AC adaptors connect the WD Sentinel server to an electrical outlet or a UPS 5 Turn on your monitor 6 Press the power button on the front of your WD Sentinel unit Once the WD Sentinel boot up process is complete the Windows Storage Server oettings screen displays The Power LED on the front of the WD Sentinel server will display a solid blue light WARNING This process takes a few minutes Do not interrupt the process Do not power off or disconnect the WD Sentinel server WD SENTINEL DX4200 13 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED Setting up your WD Sentinel Server one time only Your WD Sentinel server is now ready to be configured This section describes how to use the one time setup wizard to configure your server for first use Important Ensure that you complete the entire process outlined in steps 1 11 below If these steps are not followed your WD Sentinel will not work properly 1 Select a language from the localization list Settings 2 Verify the localization settings or select the correct values from the drop down lists then click N
15. D Support Ask a Question page displays Note The first time you do this an Internet Explorer Security Screen displays Clear the check box and click Close 3 Complete the online form and click Submit Question A diagnostic report of the WD Sentinel server automatically attaches to the form Your request is added to the WD Support queue and assigned a confirmation number You will receive an email from WD Support regarding your question Important For faster service phone service call WD Support For the latest phone numbers and contact information in your region see Contacting WD Technical Support on page iii or http support wd com Have your confirmation number ready when you call To view a list of compatible drives for your device Click Compatible hard drives The current list of compatible hard drives displays in your browser WD SENTINEL DX4200 30 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Shutting Down and Rebooting the Server The WD Sentinel server is intended to be on at all times providing shared data A best practice is to avoid turning the unit off However if it does become necessary for example moving the server to a different location or performing a software update follow the procedures below to shut down or restart the server It is very important that the WD Sentinel server be shut down or restarted in a clean and graceful manner through the Windows Settings function
16. D dece Ter E mad Alem Audible Alberti nihigure fhe dence to been on selected merti Enable Critical beeps Enable Warming beeps Product Registration The Product Registration area allows you to register your device with WD Registering your device allows you to get the latest updates and special offers To register your device 1 Onthe Settings page click Register 2 oie the following fields on the WD Registration dialog First Name Last Name Enter your first and last name E mail Confirm E mail Enter your contact email then reenter your email to confirm that it is correct Partner ID Enter your Partner ID if you have one Select the Keep me up to date with important product updates and other information checkbox 3 Click Finish WD SENTINEL DX4200 2f ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Software Updates Periodically WD issues software updates for your WD Sentinel server The Software Update area allows you to update WD Sentinel device software automatically or manually Please note that this area only allows you to apply software updates issued by WD A best practice to ensure that your system software stays current is to enable automatic updates on your WD Sentinel server See Automatic Updates of WD Software on page 29 Note If your boot drive is rebuilding the software will not allow you to update your device until the rebuild is complete Manual Updates of
17. E IMPORTANT USER INFORMATION Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation The WD Sentinel server may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external storage product Do not drop or jolt the WD Sentinel server Do not move the unit while it is powered on Do not use this product as a portable drive Recording Your WD Product Information Hemember to write down the following WD product information which is used for setup and technical support Your WD product information is found on the label on the bottom of the device Serial Number Model Number Purchase Date System and Software Notes About This Guide This Administrator and Maintenance Guide provides detailed instructions and information for WD specific interface elements and functions Unless otherwise noted refer to Microsoft Online Help for standard interface elements and functions This guide uses the following conventions Convention Used for Bold font Names of items on a page such as menus buttons option names fields and tabs that the user must click or complete and keys the user must press Note Extra but not vital information Important Essential Information to Know or to prevent problems when using the WD Sentinel server WARNING Vital information for operating the WD Senti
18. MINISTRATOR AND MAINTENANCE GUIDE 19 Home u MANAGING THE WD SENTINEL SERVER The Home page provides at a glance data designed to give you the information you need to manage your device Home SYSTEM CAPACITY SYSTEM ALERTS Critical 0 A Warning Bl Allocated Capacity Unallocated Capacity DOMAIN INFORMATION Server name WOSENTINEL Domain Workgroup WORKGROUP System Capacity SYSTEM UTILIZATION Percentage 10 15 20 25 30 35 40 45 50 55 50 Seconds Memory a cou NETWORK 9 Ports Port IP Address Link Rate Status Eth 1 192 158 1 4 1000 Mbps up Eth 2 0 Mbps Down amp The System Capacity area provides the amount of allocated and unallocated capacity on your device Allocated capacity displays in green unallocated capacity displays in gray SYSTEM CAPACITY Bl Allocated Capacity Unallocated Capacity WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 20 MANAGING THE WD SENTINEL SERVER System Alerts The System Alerts area identifies the number of system messages currently active on your device There are 3 types of system alerts Critical Critical alerts are sent when an error or a problem occurs with your device usually a system failure Warning Warning alerts present a condition that might cause a problem in the future Informational These alerts are updates on non vital system information SYSTEM ALERTS Critical 0 Warnings To
19. MWHarbl 4A cB8334 NO BonpocaM TaMoxeHHoro Coro3a OOO 1ogoun Poccua 140573 MockoBckas o6nacrb Osepckuna panoH ceno BOAPKNHO onyooaa JI H 7 495 223 6008 local declarant gmail com lara n3roroBneeuusg yka3aHa Ha MapkupoBke o6opynoBaHus Manufacturing date marked on the equipment VCCI Statement cONBI Z77ABTISRIXA IE CT C ORE RRIF CEH j cctHBJcUCvx 2 CORBPIVAPTLEV AY R SRT VEL CHAASHNSC SEBS SECT CEMPHWET BIR SARS CEs CIEL UY FRU ULT FAL VCCI B WD SENTINEL DX4200 39 ADMINISTRATOR AND MAINTENANCE GUIDE REGULATORY AND WARRANTY INFORMATION Environmental Compliance China i PBB I sh x m gt o o o O E c S P A kej o o o gt A o RRBAPFASANMHMA MHARRABH SJT 11363 2006 AMHMEN ARM AMRARAKE X RARBAPAN WANA RBH SJT 11363 2006 AHHH AY PE Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at hito support wd com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at y
20. Notice 39 Kensington security slot 10 key features 3 L LCD Messages 35 LED indications 10 Drive LEDs 10 Ethernet Port 10 Power LED 10 M Managing Storage 25 N Network 22 O office uses 12 online product registration ii operating system requirements 6 P package contents 5 password Administrator 12 Power Supply 24 product information recording 2 Product Registration 27 product registration ii R recovering a failed drive 32 recovery button 10 reference resources 11 registration online ii regulatory compliance 38 removing the server cover 48 requirements operating systems 6 RoHS 40 54 S safety compliance 39 safety instructions 1 scheduling WD software updates 28 server setting up 18 shutting down 31 server fan replacing 46 service obtaining 40 setting up your server 14 shutting down the server 31 software updates 28 WD 28 specifications 7 storage managing 32 otorage Spaces 32 otorage Spaces storage 32 System Alerts 21 system capacity 20 System information 23 System Utilization 21 T technical specifications 7 Technical Support contacts list ii troubleshooting checklist 35 drive not connecting to network 35 LEDs do not light up 35 U unsupported drives enabling 43 updates software 28 updating WD Software 28 USB ports 10 user assistance 11 user roles and responsibilities 12 V VCCI Statement 39 VGA port 10 W Warning unsupported drives 43 WD SENTINEL DX420
21. O00000000000000000000000000000000000000000 OOOOOOOOOOQOOOOOOOO0O000000000000000000000O000000000 OOOOOOOOOOQOOOOOOOOO0O000000000000000000000O0O00000000 OOOOOOOOOO0000000000000000000000000000000000000000 OOOOOOOOOO0000000000000000000000000000000000000000 O000ooooooooOOOOOOOOOOO0O0O0O0O0Oo0Oo0Oo0OOOOOOOOOOOOOOOOOOOOO O0OO0000000000O0O0O0O0OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOOOOOO0O00000000000000000000000000000 OOOOOOOOOOOOOOOOO0O0O0000000000000000000000000000000 OOOOOOOOO0O0000000000000000000000000000000000000000 OOOOOOOOO0O0000000000000000000000000000000000000000 OOOOOOOOOOOOOOOO0O0000000000000000000000000O0OOOOOOO OOOOOOOOOOO0OOOOOOO000000000000000000000000000000000 OOOOOOOOOOOO0O0O00O0O000000000000000000ppO0OOOOOOO0O0O0O0O0O000 OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO000000000000000000 O0000000000O000000000000000000000000000000000000000 000000000000000000000000000000000O0O0O0O0O0O0O0O0OOOOOOOO OOOOOOOOOOOOOOOOO0OO0000000000000000000000000000000 OOOOOOOOOOOOOOOOOOOOO0O00000000000000000000000O00000 OOOOOOOOO0O0000000000000000000000O000O000000000000000 OOOOOOOOO0O0000000000000000000000000000000000000000 O O O O OOOOOOOOOO0000000 Oo o Oo WD Sentinel DX4200 Basic Install Guide Ethernet cable 1 8 meter power cord and power adaptor WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW For information on additional accessories visit www shopwd com or www wdstore com Europe Austri
22. R Allocated Unallocated Capacity Details Provided below is a description of the information available in the Allocated Capacity Details and the Unallocated Capacity Details areas Details Description Resiliency Partitions and Volumes Drives WD SENTINEL DX4200 e RAID level This area identifies the RAID level for the boot drive e Total Pool Capacity Displays the total capacity of the selected pool The health of the pool displays at the bottom of this area This area displays the partitions and volumes that currently exist on the selected pool e Click the arrow to expand or contract this area The health of the partition and volumes displays also displays in this area The Drives area displays the following information related to the drives associated with the selected pool e Drive The name of the drive e Category Identifies the type of drive being used by your device Preferred Indicates that this is a preferred drive Preferred drives perform optimally with your device and should always be used whenever possible Preferred drives are fully tested and approved for use with your device The message text displays in green Supported Indicates that this is a supported drive Supported drives are not the optimal drives for your device but are part of the same drive family These drives are not fully tested with this device The message text displays in green Unsupported Indicates that this is an unsu
23. Register your WD products and get support information customized to your needs e Warranty amp RMA Services Get Warranty Product Replacement RMA RMA Status and Data Recovery Information e Knowledge Base Enter keyword phrase answer ID or PID e Installation Get manuals installation guides and documentation for your WD product e WD Community Share your thoughts and connect with other WD users Contacting WD Technical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Europe toll free 00800 ASK4 WDEU English Spanish 855 556 5117 00800 27549338 Europe 31 880062100 South America Middle East 31 880062100 Chile 1230 020 5871 Africa 31 880062100 Colombia 009 800 83247788 Russia 8 10 8002 335 5011 Venezuela 0800 100 2855 Peru 0800 54003 Asia Pacific Uruguay 000 413 598 3787 Australia 1800 429 861 0011 800 2275 4932 Argentina 0800 4440839 China 800 820 6682 400 627 6682 Brazil 0800 7704932 Hong Kong 3057 9031 0021 800 83247788 India 1800 200 5789 1800 419 5591 Indonesia 001 803 852 3993 Japan 0800 805 7293 Korea 02 2120 3415 Malaysia 1800 817 477 New Zealand 0508 555 639 00800 2275 4932 Philippines 1800 1855 0277 Singapore 1800 608 6008 Taiwan 0800 225 593 Thailand OO 1800 852 5913 Other countries 486 21 2603 7560 Toll free number available in the following countries Austria Belgium Czech Republic Denma
24. Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions This device may not cause harmful interference his device must accept any interference received including interference that may cause undesired operation This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Heorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet or a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Any changes or modifications not expressly approved by WD could void the user s authority to operate this
25. Sentinel Server one time only This chapter steps you though the process of connecting and setting up your WD Sentinel DX4200 server Administrator Responsibilities At a high level the Administrator performs the setup and routine management tasks on the WD Sentinel server This person also holds the Administrator password for your WD Sentinel server The table below provides a view into some of the Administrator s tasks Primary Setup Physically connects the WD Sentinel server to the network Configures the WD Sentinel server itself This is a one time procedure Completes product registration for the WD Sentinel server Joins the WD Sentinel server to the Domain Primary User Interface e Signs in using the Administrator password no username required Task Examples e Manages WD Sentinel server settings resolves any alerts and monitors server performance e Creates and manages iSCSI targets How the WD Sentinel Fits into Your Office Dor ar E OS Domain Join Lightweight AD Services Remote Desktop Client Connection NAS CIFS SMB NFS WebDAV Client Backup Target iSCSI Target Server Backup Target i iSCSI Initiator Backup Source WD SENTINEL DX4200 12 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED Connecting the WD Sentinel Server to Your Network Use the following steps to physically connect your WD Sentinel DX4200 server to your network 1
26. WD StorCentral On the Desktop double click the WD StorCentral icon ESSE WD SENTINEL DX4200 18 ADMINISTRATOR AND MAINTENANCE GUIDE The WD StorCentral Home page displays Navigation pane WD StorCentral StorCentral NAVIGATION Home SYSTEM CAPACITY SYSTEM ALERTS v Health LU Cribcal 0 e nl s E Allocated Capacity Unallocated Capacity DOMAIN INFORMATION Server name WOSENTINEL Domain Workgroup WOREKGROUP Navigation Bar MANAGING THE WD SENTINEL SERVER Alerts icon SYSTEM UTILLZATION Percentage s i i Av f m id We mu T SA JJ L he 0 5 10 15 20 25 30 35 40 45 SO 55 60 Seconds m Memory gH u METWORX Ports Port IP Address Link Rate Status 192 168 1 4 1000 Mbps Up 0 Mbps Down The Navigation Bar allows you to access the features available within WD StorCentral Navigation Task Description Home The Home page provides at a glance information about your WD Sentinel device Health The Health page allows you to monitor the status of the drives power supplies temperatures fan and CPU Storage The Storage page allows you to view the status of your storage pools perform disk management and buy preferred drives for your device Settings The Settings page allows you to register your device enable and perform software updates and setup email and audible alerts Help The Help page provides ways to get additional help for your device WD SENTINEL DX4200 AD
27. a www wdstore de United Kingdom www wdstore eu France www wdstore fr Italy www wdstore it Germany www wdstore de Spain www wdstore es Netherlands www wdstore nl Rest of EU Countries www shopwd eu or www wdstore eu All others Contact WD Technical Support in your region For a list of Technical Support contacts visit htto support wd com and see Knowledge Base Answer ID 1048 System Requirements and Compatibility Information Requirement File Sharing Support Client Operating System Local Network Display and Peripherals WD SENTINEL DX4200 Description File sharing support for Linux UNIX and Windows operating systems Router switch Gigabit Ethernet recommended to maximize performance e Super VGA 800 x 600 or higher resolution monitor e USB Keyboard e USB Mouse or compatible pointing device ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Technical Specifications Specification Interfaces Supported protocols Internal hard drives Internal boot drive CPU Memory Drive bays RAID level Physical dimensions Weight Capacities Power Power supply Temperature Switches WD SENTINEL DX4200 Description e 2 High performance 10 100 1000 Gigabit Ethernet connections e 4 ports of powered USB 3 0 e 1VGA A Port e 2 Power Supplies DC in CIFS SMB NFS HTTP HTTPS WebDAV 4 WD 3 5 inch SATA Best in Class hard drives Pioneered by WD this feat
28. alert occurs b From E mail Address Enter the address from which the email will be sent e g server contasa com c Select one of the following options Use WD SMTP Server Select this option to use the WD SMTP server for email Use My SMTP Server Select this option to use your own SMTP server for email then complete the following fields e Server Name Enter the name of your SMTP server e Port Enter the Port for your SMTP server e This server requires a secure connection SSL Select this option if the server requires a secure connection e This server requires authentication Select this option if the server requires authentication then complete the following fields Username Enter the authentication User Name for the identified server Password Enter the authentication Password for the identified server d Select Send test e mail to test the email you ve set up for your alerts e Click Next WD SENTINEL DX4200 16 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED 8 Select the check box next to all updates on the screen if updates are available then click Next Note To skip this step click Skip da WD Software Updates No Updates Available Current Version 1 0 29 47 The Software update Status screen displays the progress of your update When the update is finished the following screen displays Configure Storage Configure your drives in Server Manage
29. ate this product where persons will walk on the cord Never push objects of any kind into this product through the chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Ensure that you keep the door lock keys that come with your WD Sentinel device in a safe place Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions When the power cord or plug is damaged or frayed dfliquid has been spilled on the product lf the product has been exposed to rain or water Ifthe product does not operate normally when the operating instructions are fol lowed Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to return the product to normal condition lf the product has been dropped or the chassis has been damaged dfthe product exhibits a distinct change in performance contact WD Customer Sup port at http support wd com WARNING The WD Sentinel Server uses a lithium battery type CR2032 There is danger of an explosion if the battery is incorrectly replaced Replace only with the same or equivalent battery type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions WD SENTINEL DX4200 1 ADMINISTRATOR AND MAINTENANCE GUID
30. ay making sure that it is properly seated and is facing the correct direction Figure 3 Replace hard drive 6 Using some force snap the drive handle shut 7 Close and lock the door on the front of the server making sure it snaps shut 8 X Follow the steps outlined by in the Microsoft Storage Server Online Help to configure and setup your new data drive WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 45 APPENDIX Replacing a Server Fan When a fan requires replacement you will receive an email Alert indicating that there is a problem with the WD Sentinel server fan The fan in the WD Sentinel server are cold swappable This means that the WD Sentinel server must be shut down prior to your fan replacement To shut down your WD Sentinel server follow the steps outline in Shutting Down and Rebooting the Server on page 31 Important To avoid electrostatic discharge ESD problems ground yourself by touching metal before handling the device What you ll Need Philips screwdriver Replacement server fan Replacing a Server Fan i5 Shut down the server 2 Disconnect all external connections 3 Place the unit on a clean and stable surface 4 On the back of the unit loosen and remove the four 4 Fan Plate mounting screws Figure 5 Figure 4 Remove Fan Plate mounting screws WD SENTINEL DX4200 46 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX 5 Carefully lower the fan plate towa
31. each active port NETWORK Ports Link Rate 192 168 1 4 To view Network details Click the magnifying glass in the right corner of the Network area The Network Connections dialog displays WD SENTINEL DX4200 22 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Health Page The Health page allows you to monitor the temperature of the boot drive storage drives and CPU identifies power supply activity and indicates the speed of the fan The Health page is divided into two areas System and Power Supply To open the Health Page click the Health tab on the Navigation bar D StorCentral ee Health System Maie Boot drive A Bool drive B CPU Data drive 1 Data drive 2 Data drive 3 Data drive 4 Memory RAID amp RRRR RR 254 RE System fan Power Supply Name Status Powersupply 1 Inactive Powersupply 2 Active System The System area displays the status and temperature of the boot drive storage drives boot drive RAID control memory and CPU It also displays the system fan RPMs System Settings Description Name The name of the system component e g fan drive CPU Status The status of the identified system component The status may be e OK e Unknown This normally occurs when the server is attepmting to obtain System information e Failed Value The value associated with the system component e For CPU Memory and data drives the value is the tem
32. eak performance and 24 7 datacenter caliber reliability Seamless Integration The WD Sentinel DX4200 easily integrates into workgroups Active Directory and most other environments Within the Active Directory environment Microsoft s Server Manager offers a single view of all servers joined to the domain Security WD Sentinel DX4200 has multiple layers of security Beginning with physical security the WD Sentinel DX4200 has a bezel lock to prevent hard drives from being removed from the system It also includes a Kensington style lock slot to secure the DX4200 to a desk Upon power up the BIOS creates a secure UEFI boot environment This prevents unauthorized access to your company data by preventing booting from root kits The Windows Storage Server 2012 R2 Workgroup also contains layers of security The WD Sentinel DX4200 can manage users locally with multiple levels of access and can be fully integrated into and existing Active Directory WD SENTINEL DX4200 3 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Windows Storage Spaces With Windows Storage Spaces you can create large storage spaces and add more drives to them when you run low on pool capacity With the minimum of at least two WD populated drives you can have two or more drives in the storage pool data parity and create storage spaces that won t be affected in the event of a drive failure Pre installed Boot Drive WD Sentinel DX4200 comes with one 2 5 inc
33. equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment ICES NMB 3 B Compliance Cet appareil de la classe B est conforme la norme NMB 3 B du Canada This device complies with ICES 3 B WD SENTINEL DX4200 38 ADMINISTRATOR AND MAINTENANCE GUIDE REGULATORY AND WARRANTY INFORMATION Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 Safety of Information Technology Equipment Approuv pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 S ret d quipement de technologie de l information This product is intended to be supplied by a listed limited power source double insulated or direct plug in power unit marked Class 1 CAUTION Danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Dispose of used batteries according to manufacturer s instructions CE Compliance for Europe Verified to comply with EN55022 for RF emission EN 55024 for Generic Immunity as applicable and EN 60950 1 for Safety KC Notice Republic of Korea only Class B Device 1 Please note that this device has been approved for non business purposes and may be used in any environment including residential areas Korean KCC certification ID MSIP REM WDT D8C CBeneHus ans TaMoxeHHoro Coroza Tonbko nns Poccun Koopn
34. ext 3 Head the Microsoft and Western Digital license agreements then click I accept Settings Peise read that ende Term MICROSOFT SOFTWARE LICENSE TERMS Western Digital End User License Agreement MICROSOFT WINDOWS STORAGE SERVER 2012 R2 IMPORTAXT READ CAREFULLY SECTION 8 OF WORKGROUP THS DOCUMENT CONTAINS A BINDING ARBITRATION PROVISION THAT REQUIRES THE RESOLUTION OF DISPUTES ON AN INDIVIDUAL BASIS LIMITS YOUR ABILITY TO SEEK RELIEF I A COURT OF LAW AND WAIVES YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS CLASS ARBITRATIONS OR A JURY TRIAL FOR CERTAIN DISPUTES Thane liceo terms ane an agreement between you and rue arae manufacturer that distributes the software with tha Tere or the soituars installer that distributes t e software with the Lg us Please mead ther They apply to the software named above which includes the media on which you percer terms also apply to ary Microsoft WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE The End User License Agreement din shit or ong eiD tri remi ser tome as an individual or a Western Digital Technologies Inc an ns ctr UT es yom ue of Se vi silent fr decion 14 CONNECTING THE SERVER AND GETTING STARTED 4 Enter and confirm the Administrator password must be at least 8 characters long and contain at least three of the following categories uppercase letters lowercase letters numbers and symbols spaces are allowed You will use thi
35. g applications and folders running on the large capacity data drives The boot drive in the WD Sentinel DS5100 server are cold swappable This means that the WD Sentinel server must be shut down prior to adding a boot drive To shut down your WD Sentinel server follow the steps outline in Shutting Down and Rebooting the Server on page 31 Important To avoid electrostatic discharge ESD problems ground yourself by touching metal before handling the device What you ll Need Philips screwdriver Boot Drive kit Adding a Boot Drive 1 Shut down the server Disconnect all external connections Follow the steps outlined in Hemoving the Unit Cover on page 48 Using a Phillips screwdriver attach the brace bar to the boot drive On the right or left side of the unit find an empty bracket for your boot drive HET P ue Dude Empty boot drive bracket 6 With the boot drive pins facing the back of the device gently push your boot drive into the empty boot drive bracket 7 J Place and tighten two 2 screws attaching the brace bar on the boot drive to the unit Replace the unit cover and replace and tighten the five 5 exterior screws Note Do not over tighten the exterior screws 9 Connect all external connections 10 Restart the server WD SENTINEL DX4200 52 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX WD Sentinel DX4200 Administrator Reference Sheet Provided below is a reference sheet
36. ghts reserved Western Digital Corporation 3355 Michelson Drive Suite 100 Irvine California 92612 U S A 4779 705131 A00 September 2014
37. h boot drive pre installed with Windows Storage Server 2012 R2 Workgroup and specialized hardware services and drivers The pre installed boot drive provides the ability to keep the OS running from the boot drive while redeploying or changing applications and running folders on the large capacity data drives This allows businesses to save deployment time as there is no need to install from a DVD or search for any specialized drivers to install online The WD Sentinel DX4200 comes with the option to add a second boot drive with RAID 1 data redundancy Redundant power capabilities WD Sentinel DX4200 offers dual power supply ports so in the event of a power surge or other failure damage to the power supply the second power supply will take over providing small businesses with the added peace of mind knowing that their server will remain operational Dual Gigabit Ethernet Ports WD Sentinel DX4200 comes with two Ethernet ports that can be configured for fault tolerance aggregated for high performance or used for two separate LANs A Total Solution with Industry Leading Technology Partners The WD Sentinel DX4200 combines hardware and software from industry leaders to deliver a reliable secure and easy to manage storage server designed specifically for medium sized businesses to small enterprise environments WD Sentinel DX4200 features Unified Storage The WD Sentinel DX4200 delivers an ultra compact and quiet unified storage soluti
38. n connector Connects the device to a DC power cord and the power outlet Recovery button RECOVERY Button on the back of the server recovers the server including the operating system while using a USB drive in an event of an OS corruption USB ports Connects with USB 3 0 devices such as a USB storage USB mouse e USB keyboard or a UPS VGA port Connects to your VGA monitor Kensington For drive security the device is equipped with a security slot that security slot supports a standard Kensington security cable Visit http www kensington com for more information hi LEDs The LEDs on the WD Sentinel device identify the status of the unit LED Color State Description Power LED e Of WD Sentinel server is currently inactive Blue Solid WD Sentinel server is booting or has successfully booted the software and is operational Flashing Indicates that a serious fault has occurred and needs immediate attention Drive LEDs Off If the LED is off while other drive LEDs are on no drive is installed in the bay Flashing Drive is currently active oolid Indicates drive failure Replace this drive as soon as possible Ethernet OR Indicates an inactive state Port Flashing Indicates link activity Indicates that there is a link connection WD SENTINEL DX4200 10 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Where to Find Help This manual provides step by step instructions and other important info
39. ne drive at a time between rebuilds Once a failed drive is replaced manually rebuild the drive using Server Manager Avoid pulling a drive out unless there is a failure When a data drive needs replacement the WD Sentinel server is still functional but Is subject to a second drive failure that would result in the loss of data To minimize this vulnerable time a good practice is to have another drive ready to replace the failed drive WD SENTINEL DX4200 33 ADMINISTRATOR AND MAINTENANCE GUIDE BEST PRACTICES Shutting Down Unclean shutdowns are hard on your system To assure that the unit always experiences clean shutdowns and the best data integrity use an Uninterruptible Power Supply UPS o avoid possible corruption do not unplug the power from the unit while it is running WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 34 TROUBLESHOOTING Troubleshooting First Steps Checklist opecific Problems and Corrective Actions For any issue first ensure that you are using the latest firmware for the WD Sentinel server See Software Updates on page 28 for instructions First Steps Checklist Is the power supply plugged in to the wall outlet and the server Are all cables correctly connected and secured Is the power on If not see LEDs on page 10 Specific Problems and Corrective Actions The following section contains specific problems that may arise during the use of the WD Sentinel server and
40. nel server or to prevent damage to the server or your computer WD SENTINEL DX4200 2 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Product Overview Getting to Know Your WD Sentinel DX4200 Server Key Features system Requirements and Compatibility Information Technical Specifications Product Views Indicators LEDs Where to Find Help Getting to Know Your WD Sentinel DX4200 Server Congratulations on your purchase of the WD Sentinel DX4200 Windows Storage Server Your WD Sentinel DX4200 device delivers a reliable easy to deploy and manage storage server designed for small business or workgroup environments The WD Sentinel DX4200 Storage Server provides secure centralized storage and seamlessly integrates within almost any existing infrastructure Your WD Sentinel DX4200 features an easy to use WD StorCentral Dashboard hard drives optimized for reliability quality and performance an Intel Atom dual core processor and Windows Storage Server 2012 R2 Workgroup Key Features WD StorCentral Dashboard The WD Sentinel DX4200 s proprietary dashboard includes easy to use task wizards for initial set up and common management tasks like storage configuration It also provides an at a glance summary of the system status and manages networking alerts registration software updates performance and health monitoring WD enterprise class hard drives Equipped with WD Se hard drives that feature high capacity storage p
41. ntal consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state WD SENTINEL DX4200 41 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Appendix Hardware Replacement Procedures WD Sentinel DX4200 Administrator Reference Sheet Hardware Replacement Procedures Before You Begin Replacing a Hard Drive Removing the Unit Cover Replacing the SODIMM Memory Module Adding a Boot Drive This chapter provides the steps necessary to replace the following components designed for replacement for the WD Sentinel DX4200 Hard Drive Fan SODIMM Memory Module Power Supply Boot Drive Before You Begin Ensure that you have the correct replacement unit Review the procedures before beginning to replace a part WD SENTINEL DX4200 42 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Replacing a Hard Drive It is simple to replace a drive in your WD Sentinel server First make sure to go to the WD Store to purchase a compatible replacement drive For a complete list of appro
42. on with NAS functionality for file sharing and iSCSI SAN for block level storage for virtualized environments Intel Atom processor Built with an Atom dual core processor inside with 4 GB ECC RAM expandable to 16 GB RAM the WD Sentinel DX4200 can easily handle your business s computing and file storage demands Windows Storage Server 2012 R2 Workgroup The dependable Microsoft Windows Storage Server 2012 R2 Workgroup operating system provides the cost effective reliable and easy to deploy and manage storage solution your business needs to quickly and efficiently organize protect and share your critical business data using the familiar Windows user experience WD Guardian Services When you need a little help from an expert we ll take care of you WD Guardian Services offers flexible affordable and hassle free technical support and extended warranty plans with a variety of benefits Choose the plan that works best for your business With the purchase of the WD Sentinel DX4200 WD is offering one FREE year of WD Guardian Pro which will be auto activated upon product registration For details about WD Guardian Services visit www wdadqguardian com Why WD WD has been making hard drives for over 40 years We know how to build drives to store and protect your data because we understand that your company s data Is paramount to your business success WD SENTINEL DX4200 4 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW
43. our expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via http support wd com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 2 years in the North oouth and Central America region 2 years in the Europe the Middle East and Africa region and 2 years in the Asia Pacific region unless otherwise required by law The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt WD may at its discretion make extended warranties available for purchase WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD
44. perature of the component e For system fan the value is rotations per minute RPM WD SENTINEL DX4200 23 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Power Supply The Power Supply area displays the status and the on off value for each power supply Power Settings Description Name The name of the power supply component e g Power supply 1 Power supply 2 Status The status of the identified power supply The status may be e Active e Inactive Storage The Storage page allows you to Manage the data drives through the Server Manager application Buy replacement storage from the WD Store View the hard drive properties and health To open the Storage Page click Storage on the Navigation bar rJ StorCentral nial Storage Resiliency Partitions and Volumes RAID 45558 GB BootVol RAIDT OK Healthy Total Pool Capacity 465 68 GB Volume OK Healthy WinREteols Status Health WD SENTINEL DX4200 24 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Managing Storage The WD Sentinel server drives are managed using Server Manager The Server Manager console provides you with a consolidated view of the server including information about server configuration status of installed roles and links for adding and removing roles and features For additional information see the Microsoft Server Manager Online Help Accessing Server Manager On the Storage page click
45. pported drive Unsupported drives have not been tested with this device and should be used at your own risk The message text displays in red WARNING WD is not responsible for data loss due to the use of unsupported drives e Status The status of a drive may be OK Degraded Warning In Service Predicted Failure Visit WD Store to replace CAUTION Imminent failure detected Please replace this hard drive immediately e Spares Indicates whether the drive has been set up as a Hot Spare which will automatically replace a failed disks in a storage pool e Health The health of the drive may be Healthy Degraded In Service A Predictive Failure Visit WD Store to replace e Capacity The drive capacity e Description The drive description e Action Action that can be performed on the identified drive Buy Click Buy to purchase a Preferred WD Drive 2D ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Settings o The Settings Page allows you to register your device update the device software and set up audible and email alerts To open the Settings Page click Settings on the Navigation bar Lr StorCentral NAVIGATION Settings Product Registration Sofware Updates Automatic Updates The Automatic y desea mportact updates from WO and instalis them Mote Enabling this may require an au t alter a s i Enable automate updates Sunday Setup E mail Alerts Setup W
46. que This avoids conflicts when another WD Sentinel server is added to your network in the future Make sure Ethernet 1 and Ethernet 2 are on the same network subnet Add the server to your domain This allows users to use the same login and password Make sure the password is stored in a safe place oet user password policy to at least medium security Enable Microsoft Automatic Updates to find and apply the latest Microsoft software update Enable WD Automatic Updates to find and apply the latest WD software update oet up Automatic Alert Notification for real time notifications of any problems with the WD Sentinel server Do not remove the Windows page file Some critical functions use the system s paging file Removing the page file can potentially leave your system unusable with the possibility of data loss To maintain the reliability of your system and its redundant resources do not modify the paging file whatsoever Using the WD Sentinel Server Efficiently The WD Sentinel server has many jobs to perform Share data during business hours and back up the computers during hours of inactivity Keep the server powered on 24 7 to do its work Always use the WD Sentinel device with a UPS Enable email alerts Receiving your alerts by email allows you to monitor certain server issues as they occur Replacing Drives When a data drive is removed Storage Spaces will be degraded if another data drive fails or is removed Only remove o
47. r using Storage Spaces Open Server Manager and navigate to File and Storage Services Volumes Storage Pools 9 Click Launch Server Manager to begin configuring your WD Sentinel device using Storage Spaces The Server Manager displays 10 Follow the steps outlined by in the Microsoft Storage Server Online Helo to configure the WD Sentinel device using Storage Spaces 11 Click Finish on the WD Device Setup to close the setup screen WD SENTINEL DX4200 17 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Managing the WD Sentinel Server WD StorCentral Shutting Down and Rebooting the Server This chapter assumes you have followed the Administrator s Basic Install Guide to initialize the WD Sentinel server or have followed the steps outlined in Connecting the Server and Getting Started on page 12 Important As a best practice perform the tasks outlined in this guide on a client computer using Remote Desktop not directly from the WD Sentinel server WD StorCentral WD StorCentral provides a window into your WD Sentinel device allowing you to View at a glance device information Manage software updates Get information on your device drives View the health of your device When you initially open WD StorCentral the Home page provides at a glance device information and a Navigation bar Use the following steps to access and use WD StorCentral Accessing WD StorCentral To access
48. rd you then lift the fan plate out of the unit Figure 5 Figure 5 Remove fan WARNING Before removing the fan plate completely from the unit detach the fan interface connector from the back plane PCBA 6 Gently place the replacement fan into the unit ensuring that the orientation of the fan Is correct and that the fan interface connector is connected 7 Replace and tighten the four 4 Fan Plate mounting screws 8 Do not over tighten the mounting screws 9 Reconnect all of the cables for the device 10 Restart the server Important Do not disassemble the fan Return the entire assembly intact to WD if instructed to do so WD SENTINEL DX4200 47 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Removing the Unit Cover Use the following steps remove the cover on the WD Sentinel DX4200 device These steps are necessary to replace certain internal parts Important To avoid electrostatic discharge ESD problems ground yourself by touching metal before handling the device To shut down your WD Sentinel server follow the steps outline in Shutting Down and Rebooting the Server on page 31 What you ll Need Philips screwdriver Removing the Unit Cover 1 Before getting started shut down the server and disconnect all external connections 2 Place the unit on a clean and stable surface with the back of the unit facing you 3 Release five 5 screws on the back of the unit Figure 6 Figure 6 Unscre
49. re update process is complete A software update is being downloaded to the system There is a WD software update available for download TROUBLESHOOTING Troubleshooting Replace the defective drive as soon as possible to stop RAID from going into a degraded state Replace the defective drive as soon as possible to stop RAID from going into a degraded state Replace the inserted drive with an approved drive For a complete list of approved drive models search for Answer ID 9443 in the WD Knowledge Base at http support wd com Replace the inserted drive with a drive that has the correct drive capacity Restore network connectivity Replace the defective power supply e Access WD StorCentral See WD otorCentral on page 18 e Click Health on the navigation bar e Check the Power Supply area to review the status of your power supply e Obtain and install a compatible power supply oafely reboot the system Check the System Alerts in WD StorCentral to verify the completion of the software update Allow the process to fully complete No action is required oee Software Updates on page 28 to access and perform the update Repeat the Software update The WD software update failed process again Update Failed WD SENTINEL DX4200 37 ADMINISTRATOR AND MAINTENANCE GUIDE REGULATORY AND WARRANTY INFORMATION Hegulatory and Warranty Information Regulatory Compliance Limited Warranty
50. receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures including the mounting frame unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at http support wd com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product with an equivalent or better Product The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages WD SENTINEL DX4200 40 ADMINISTRATOR AND MAINTENANCE GUIDE REGULATORY AND WARRANTY INFORMATION including but not limited to accide
51. rive Note There are certain unsupported hard drives that you cannot enable For those drives there is a Learn More link with information on how to obtain a WD preferred drive Access WD StorCentral 2 On the Navigation bar select Storage if not already selected 3 Inthe Unallocated Capacity area click the box identifying the unsupported drive Unsupported displays in red in the Category column of the Unallocated Capacity Details area 4 Click Enable located to the Action column 5 Head the alert disclaimer then select Yes if you d like to enable your current unsupported drive 6 Follow the steps outlined by in the Microsoft Storage Server Online Helo to configure the WD Sentinel device using otorage Spaces WD SENTINEL DX4200 43 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX What you ll Need Heplacement hard drive Replacing a Hard Drive Use the following steps to replace a drive in your WD Sentinel server 1 Unlock and open the drive door Figure 1 Wa DODODORAR AE 25270005 Hee Figure 1 Open drive door 2 Fora failed drive verify that the LED for the failed drive is solid red 3 Pull the handle on the front of the hard drive toward you 4 When it snaps open pull the hard drive toward you to remove it Figure 2 Figure 2 Remove hard drive WD SENTINEL DX4200 44 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX 5 slide the approved replacement drive into the drive b
52. rive Count Drive Failed Drive Over Temp Ethernet port gt Disconnected Fan Failed WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Description Your system is currently running on the secondary BIOS A reboot is required to attempt a repair of your BIOS The primary BIOS has been updated A system reboot is required The BIOS is updating The operating system OS boot drive has exceeded the normal operating temperature One of the operating system OS drives has failed The system will operate but in a degraded state Displays the number of drives currently on your device One of the data drives failed The data drive has exceeded the normal operating temperature Ethernet port 1 or port 2 is disconnected The system s fan has failed TROUBLESHOOTING Troubleshooting Your system is running on the secondary BIOS An attempt will be made during the reboot to run the system on the primary BIOS Reboot the system This allows the updated BIOS to take affect Your system BIOS is currently updating Do not disconnect the power or interrupt the process until the update is complete Check the airflow around your device and the system fan operation Replace the identified boot drive e Access WD StorCentral See WD otorCentral on page 18 e Click Storage on the navigation bar e Inthe Allocated Capacity area select your boot drive e n the Action column select Buy
53. rk France Germany Ireland Italy Netherlands Norway Poland Slovakia Spain Sweden Switzerland United Kingdom WD Service and Support 6 ee i WD Guardian ServiCGS 6 tees ji 1 Important User Information 1 Important Safety Instructions lee 1 Handling Precautions ted oua 4039 3 909 9 8 8 2 0909 Hoo ogee owe inl 2 Recording Your WD Product Information ills 2 About TiS Guile sss eceasiresiittrk EAS ZSSLSRPSPXEIESSE S 2 2 Product Overview eere eere 3 Getting to Know Your WD Sentinel DX4200 Server 3 Key Features uisa sace eee EUR ee o ew ae ba ee Va 3 System Requirements and Compatibility Information 6 Technical SOCCHICAUONS 4 2 a dk dew ate deli ae Acad ow ad RC die e T Product Views nasua auaa e 8 MeNe iLe c 3s EEEE E E E EEE E oe ee 10 PPP 10 Where to Find Help lsseeee RR RR RI 11 3 Connecting the Server and Getting Started 12 Administrator Responsibilities llle 12 How the WD Sentinel Fits into Your Office 008 12 Connecting the WD Sentinel Server to Your Network 13 Setting up your WD Sentinel Server one time only 14 4 Managing the WD Sentinel Server 18 WO SOP CU aliases ae ate Aare Gara Gag a ae eae ee a 18 Shutting Down and Rebooting the Server liess 31 5 Managing Storage on the WD Sentinel Server 32 OMe DEB
54. rmation regarding your WD product It is meant for the person serving as the administrator of the WD Sentinel DX4200 device You can download translated versions and updates to this manual from http products wd com updates For more information and news about this product visit our website at http www wd com Additional Reference Description Basic Installation Guide Included in the product box or available at htto oroducts wd com WDSentinel DX4200 helps you install the WD Sentinel device WD Online Help opecific descriptions and instructions accessed on WD StorCentral Microsoft Online Help e Access detailed explanations and instructions for Windows otorage Manager by clicking the Help button within the application e Search for help on a specific topic or term by entering it in the Microsoft Online Help search field in the top right of any Windows Storage Manager page e Access the entire Microsoft Online Help system by clicking Microsoft Online Help Important Not all Microsoft Online Help is applicable to the WD Sentinel DX4200 The WD Online Help and this Administrator s Guide take precedence over the Microsoft Online Help WD SENTINEL DX4200 11 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED Connecting the Server and Getting Started Administrator Responsibilities How the WD Sentinel Fits into Your Office Connecting the WD Sentinel Server to Your Network oetting up your WD
55. s user name and password later to connect to your WD Sentinel device to access the Administrator Dashboard Settings Type peared Tor tie built in adeninirirator account that you oe ums im eign in To thes compi Usar nma Paired WARNING If you forget the Administrator password it may not be possible to recover it and you could potentially lose all of your data Use the WD Sentinel DX4200 Administrator Reference Sheet on page 53 to record the password and keep it in a safe location 5 Click Finish The installation begins Once the initial process is complete you ll see the WD Device Setup Wizard Important This process can take 2 3 minutes Do not interrupt the process Do not power off or disconnect the WD Sentinel server 6 Review the WD Device Setup screen then click Next Welcome to WD Device Setup WD Device Setup walks you through the following steps ta configure your device 1 Setup your e mail notifications 2 Install WD Software Updates 3 Configure your storage WD SENTINEL DX4200 15 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED Select Enable E mail alerts to send an email when an alert occurs on your device then complete the following fields Note To skip this step click Skip C Enable E mail alerts a E mail Recipient Enter the email addresses of those individuals who will receive an email from your WD Sentinel when an
56. t multiple storage spaces Storage Spaces have built in resiliency from disk failures which is achieved by either disk mirroring or striping with parity across the physical disks Setting Up Your Drives Follow the steps outlined by in the Microsoft Storage Server Online Help to configure and setup Storage Spaces on your WD Sentinel device Recovering from a Failed Drive The WD Sentinel server lets you know when a drive fails in the following ways The LED above the bad drive is solid red The Power LED on the WD Sentinel server flashes red indicating a serious fault An email Alert is posted if you have set it up to do so See Setup Email Alerts on page 29 To recover from a failed drive 1 Replace the drive the one with the red LED over the drive with an approved drive for the WD Sentinel server See To view a list of compatible drives for your device on page 30 2 Once replaced follow the steps outlined by in the Microsoft Storage Server Online Help to configure the WD Sentinel device using Storage Spaces WD SENTINEL DX4200 32 ADMINISTRATOR AND MAINTENANCE GUIDE BEST PRACTICES Best Practices oetting up the WD Sentinel Server Using the WD Sentinel Server Efficiently Replacing Drives Shutting Down The following practices help you use the WD Sentinel server and protect your data efficiently and safely Setting up the WD Sentinel Server Change the default name of WD Sentinel to something uni
57. ure prevents drive fallout caused by the extended hard drive error recovery processes common to desktop drives Approved Drive Models For a complete list of approved drive models search for Answer ID 9443 in the WD Knowledge Base at hito support wd com 1 WD 2 5 inch SATA Best in Class hard drive with RAID specific time limited error recovery TLER Pioneered by WD this feature prevents drive fallout caused by the extended hard drive error recovery processes common to desktop drives Approved Drive Models For a complete list of approved drive models search for Answer ID 9443 in the WD Knowledge Base at http support wd com e ntel amp Atom C2338 Dual Core e 4 GBytes ECC expandable to 16 GB e 483 5 inch hard drive bays e Hot swap capable e rayless design e Redundant Storage supported e Windows Storage Spaces e RAID Level 1 for boot drive e Length 8 80 inches 223 5 mm e Width 6 69 inches 170 0 mm e Height 8 10 inches 205 7 mm e 8 IB 11 33 lbs 5 14 kgs e 16 TB 14 64 lbs 6 64 kgs e 8IB 2x4TB e 16TB 4x 4TB e 2DO power ports e 1 Power Supply included optional second e Input voltage 100 to 240 V AC e nput frequency 50 to 60 Hz e Output voltage 19V DC up to 7 9A e Operating temperature O to 35 C 32 to 95 F e Non operating temperature 40 to 70 C 40 to 158 F e Power e Recovery e CM Scroll buttons ADMINISTRATOR AND MAINTENANCE GUIDE Specification LEDs
58. utting Down and Rebooting the Server on page 31 WD SENTINEL DX4200 28 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Setup Email Alerts Receiving email alerts allows you to monitor certain server issues as they occur To setup email alerts 1 Inthe Setup E mail Alerts area click Setup 2 Select Enable E mail alerts to send an email when an alert occurs on your device then complete the following fields a E mail Recipient Enter the email addresses of those individuals who will receive an email from your WD Sentinel when an alert occurs b From E mail Address Enter the address from which the email will be sent e g server contasa com c Select one of the following options Use WD SMTP Server Select this option to use the WD SMTP server for email Use My SMTP Server Select this option to use your own SMTP server for email then complete the following fields e Server Name Enter the name of your SMTP server e Port Enter the Port for your SMTP server e This server requires a secure connection SSL Select this option if the server requires a secure connection e This server requires authentication Select this option if the server requires authentication then complete the following fields Username Enter the authentication User Name for the identified server Password Enter the authentication Password for the identified server 3 Select Send test e mail to test the email you
59. ve set up for your alerts 4 Click Save Audible Alerts The Audible Alert provides aural notification from your WD Sentinel server when there are warnings or critical alerts to the server To set and disable audible alerts 1 In the Audible Alerts area click the checkbox next to the type of alert for which you d like to hear an alarm Enable Critical beeps he alarm sounds for all critical alerts Enable Warning beeps he alarm sounds for all warning alerts Your audible alarm has been set When an alert of the type you selected occurs an audible sound will emit from your WD Sentinel server 2 o disable Audible Alerts deselect the checkbox next to the alarm you d like to disable WD SENTINEL DX4200 29 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Help The Help page identifies the software version copyright information and ways for you to get help for your device To open the Help Page click Help on the Navigation bar DJ StorCentral MAVRALATION Help ir nome Abel About The About area identifies the current version of the software Support The Support area provides several options for obtaining assistance for your WD Sentinel DX4200 device To access WD Customer Support 1 Click Request Support The Request Support window displays 2 After reading the information on the screen click the I agree and would like to proceed check box then click Proceed The W
60. ved drive models search for Answer ID 9443 in the WD Knowledge Base at hito support wd com 1 The drives in the WD Sentinel server are hot swappable This means that the WD Sentinel server can remain powered on while you replace the drive 2 Once replaced follow the steps outlined by in the Microsoft Storage Server Online Help to configure the WD Sentinel device using Storage Spaces Drive Categories Provided below is a description of the category of hard drives you can use to replace an existing drive The type of drive used in your device can be found on the WD StorCentral Storage page in the Catagory column Hard Drive Catagory Description Preferred Preferred drives preform optimally with your device and should always be used whenever possible Preferred drives are fully tested and approved for use with your device Supported Supported drives are not the optimal drives for your device but are part of the same drive family These drives are not fully tested with this device Unsupported Unsupported drives have not been tested with this device and should be used at your own risk The LED on the front of your device is Red WARNING WD is not responsible for data loss due to the use of unsupported drives Unsupported drives must be enabled before the drive can be used with your device If you choose to use an unsupported hard drive use the following steps after the drive has been replaced in the device to enable the d
61. view System Alert details Click the magnifying glass in the right corner of the System Alert area The System Alerts screen displays To Save Delete or Ignore a System Alert 1 2 3 4 On the Home page System Alerts area click the magnifying glass in the right corner On the System Alerts screen select the alert you d like to save delete or ignore Click the Save Delete or Ignore button depending on the action you d like to perform on the alert Click Close to close the System Alerts screen System Utilization The System Utilization graph displays the percentage of CPU and memory your device is currently using Percentage j i ONIN SANA A 10 15 20 25 30 35 40 45 50 55 60 Seconds an cpu WD SENTINEL DX4200 21 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER Domain Information The Domain Information for your device displays in this area This includes the server name and the domain name DOMAIN INFORMATION Server name WODSENTINEL Domain Workgroup WORKGROUP To view Domain details Click the magnifying glass in the right corner of the Domain area The System Properties dialog displays From the System Properties dialog you can update the Computer Name set up your device for remote access manage devices on your server and manage user profiles Network The Network area displays the IP address link rate and status of your network connections for
62. w and remove unit cover 4 Pull the unit cover toward you up to release the cover Figure 6 WD SENTINEL DX4200 48 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Replacing the SODIMM Memory Module The SODIMM memory module in the WD Sentinel server is cold swappable This means that the WD Sentinel server must be shut down prior to your module replacement To shut down your WD Sentinel server follow the steps outline in Shutting Down and Rebooting the oerver on page 31 For details about the memory module memory types and drive requirements search for Answer ID 9999 in the WD Knowledge Base at http support wd corm Important To avoid electrostatic discharge ESD problems ground yourself by touching metal before handling the device What you ll Need Philips screwdriver Replacement SODIMM Memory module Replacing a SODIMM Memory Module 1 Shut down the server 2 Disconnect all external connections 3 Follow the steps outlined in Removing the Unit Cover on page 48 4 Disconnect all cables attached to the assembly Video Connector Display Connector EA heather bat Important Ensure that you carefully lift the ZIF connector gate and remove the ZIF Display Connector WD SENTINEL DX4200 49 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX 5 On the top of the unit loosen and remove the six 6 screws holding the PCBA unit in place Figure 7 Remove screws from PCBA unit

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