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Western Digital WD Elements Play Multimedia Drive 4779-705045 User's Manual

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Contents

1. Package Contents Multimedia Drive USB cable Remote control and Two AAA batteries AC power adapter Quick Install Guide Installation Requirements a Standard or HD TV with an HDMI or composite audio video input Computer with a USB 2 0 connector Optional Stereo or AV receiver with a digital optical Toslink cable Operating System Compatibility The multimedia drive is compatible with the following operating systems Windows Mac OS X a Windows XP e Tiger Windows Vista Leopard Windows 7 Snow Leopard Important For highest UPA and reliability it is recommended that you install the latest updates and service pack SP For Windows go to the Start menu and select Windows Update For Mac go to the Apple menu and select Software Update GETTING STARTED 9 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Multimedia Drive Reformatting The multimedia drive is preformatted as a single NTFS partition for compatibility with all updated Windows operating systems Go to http support wdc com and refer to Knowledge Base Answer ID 3865 for reformatting the drive to Mac OS X format See Troubleshooting on page 57 for more information about reformatting a drive Important Reformatting the multimedia drive erases all its contents If you have already saved files on the multimedia drive be sure to back them up before reformatting it Installation Procedure The multimedia drive installation
2. depositata presso Western Digital Europe La marca con el s mbolo CE indica el cumplimiento de este sistema con las corre spondientes directivas del Consejo de la Uni n Europea que incluye la Directiva CEM 2004 108 CE y la Directiva de bajo voltaje 2006 95 CE Se ha realizado una Declaraci n de conformidad de acuerdo con las directivas correspondientes y se encuentra documentada en las instalaciones de Western Digital en Europa M rkning av CE symbolen anger att detta systemet uppfyller kraven enligt det Euro peiska Parlamentet och R dets direktiv inklusive EMC direktivet 2004 108 EC och Direktivet om L gsp nning 2006 95 EC En F rs kran om Overensst mmelse har gjorts enligt de gallande direktiven och har registrerats hos Western Digital Europa Merking med CE symbolet indikerer dette systemets overholdelse av gjeldende direktiver for EU inkludert EMC direktivet 2004 108 EC og lavspenningsdirektivet 2006 95 EC En samsvarserkleering henhold til gjeldende direktiver har blitt skre vet og finnes arkivert hos Western Digital Europe CE merkint osoittaa t m n j rjestelm n yhdenmukaisuuden sovellettavissa olevien Euroopan unionin neuvoston direktiivien kanssa mukaan lukien EMC direktiivi 2004 108 EC sek alij nnitedirektiivi 2006 95 EC Yhdenmukaisuusvakuutus sovellettavien direktiivien kanssa on tehty ja se on arkistoituna Western Digital Europe ssa Mapknposgka cumBonom CE cBngeTenbcTByeT O CO
3. 1723 WD Elements Play Multimedia Drive User Manual WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or e mail support service at http support wdac com If the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD technical support E mail support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product online at htip register wdc com Accessing Online Support Visit our product support website at htip support wdc com and choose from these topics Downloads Download drivers software and updates for your WD product Registration Register your WD product to get the latest updates and special offers Warranty amp RMA Services Get Warranty Product Replacement RMA RMA Status and Data Recovery Information Knowledge Base Search by keyword phrase or answer ID Installation Get online installation help for your WD product or software Contacting WD Technical Support When contacting WD for support ha
4. Press PREV previous track once Starts playback from the beginning NEXT Plays the next video file in the video folder playlist Press PREV previous track twice Plays the previous video file in the video folder playlist WATCHING VIDEO 27 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Video Playback Options Displaying the Video Toolbar The Video toolbar has several command icons to customize the way you watch your videos To display the Video toolbar press OPTION To hide the toolbar press BACK or OPTION again Displaying the Video Information Panel Press ENTER during playback to display the Video Information Panel on the bottom of the screen This panel shows the following information about the current video if the video file supports it Audio Channel icon Chapter or Menu selection l Subtitle icon Zoom icon Video filename Video playback progress bar Elapsed time Total playback time WATCHING VIDEO 28 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Selecting Video Zoom Options Use these options to change the viewing scale of the video playback screen To change the viewing scale 1 During video playback press OPTION The Options bar appears on the top of the screen 2 Highlight Qu then press ENTER repeatedly to cycle through the available zoom options Bech Press OPTION or BACK to revert to the default viewing scale Audio Channel Selection Use this option to select the audio l
5. Use this menu to set the time interval between pictures in the slideshow Options include 3 seconds default D seconds m 10 seconds 30 seconds 1 minute 5 minutes Slideshow Mode Use this menu to set the slideshow sequence and transitions Options include None default Random Zoom amp pan m Wipe across a Wipe oblique Open amp close m Blinds amp lines Expand Music Repeat Mode Use this menu to set the music repeat mode Options include Normal Repeat all default Repeat one a Shuffle Repeat all and shuffle Movie Repeat Mode Use this menu to set the movie repeat mode Options include Normal Repeat all default Repeat one Photo Repeat Mode Use this menu to set the photo repeat mode Options include Normal Repeat all default Shuffle Repeat all and shuffle SETTINGS AND ADVANCED FEATURES 41 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Digital Audio Output Mode Use this menu to set the audio output mode Options include Stereo when using a composite or audio cable connection Digital Output when using a loslink cable connection Display Mode Use this menu to set the screen display mode Options include 4 3 default a 16 9 Photo Scaling Display as is default m Fit to screen Video Output Resolution Use this menu to set the TV input Options include HDMI Output Composite AV CVBS Browser Displa
6. E 611003284_05 jpg Ro VIEWING PHOTOS 36 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 2 Highlight the picture rotate icon gl then press ENTER repeatedly until the rotation you want is set OR Press OPTION or BACK to revert to the default viewing orientation Using Photo Zoom Use these options to change the viewing scale of the image display To change the viewing scale 1 During photo viewing press OPTION The Picture toolbar opens at the bottom of the screen 2 Select the zoom icon 44 to zoom in then press ENTER repeatedly until the scale you want is shown OR 3 Use the remote control navigation buttons left right up down to pan the display Photo Slideshow The multimedia drive lets you create a slideshow using the contents of a photo folder To start a slideshow 1 Locate the photo folder containing the image files you want in the slideshow See Photo Display on page 35 2 Select the photo folder then press PAUSE PLAY to start the slideshow To view the Slideshow Information Panel During a slideshow press OPTION The Slideshow toolbar opens at the bottom of the screen Bech Press OPTION to hide the Slideshow Information Panel Slideshow Playback Controls Use these buttons on the remote control to control slideshow playback Button Function STOP Discontinue the slideshow PAUSE PLAY Pause or resume the slideshow NEXT photo Display the next picture file in the
7. HDMI interface Stereo or multi channel digital surround pass through only audio output Advanced Navigation Options Thumbnail and list views browse your content by filename or by thumbnails of photos album covers and movie preview search search by filename and partial filename Content Playback The multimedia drive is capable of playing several different types of multiformat files For a detailed list of supported formats go to Supported Media File Formats on page 52 The included remote control lets you quickly browse through your media and configure settings Photo Viewing Create custom slide shows with a variety of transitions Zoom pan repeat shuffle and rotate Movie Viewing Fast forward rewind previous next pause repeat shuffle and zoom View subtitles View video menu if supported by the file format Video preview if supported by the file format Music Playback Fast forward rewind pause shuffle and repeat View album art File Management View all files together Copy or delete files directly from the TV FEATURES AND FUNCTIONS 4 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Additional Features Real Media RMVB playback a Plug and play convenience Popular media format support Metadata support Thumbnail support Aggregated music photo video view HDMI or composite video outputs Toslink optical audio output Plug n
8. RA AAC M4A AU AIFF m Subtitles SRT SSA ASS and SAMI With Medialnto you can Read many video and audio file formats Use several methods of viewing information such as text sheet tree and HTML Customize views Export information as text such as CSV and HTML To examine your files 1 Use your browser and go to http mediainfto sourceforge net en 2 Download the software and install it on your computer 3 Follow the instructions as prompted SETTINGS AND ADVANCED FEATURES 45 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL system Maintenance The system firmware of your multimedia drive can be upgraded to the latest release which can improve support for media file playback and includes bug fixes and product enhancements To ensure that you receive the latest update we recommend registering your product at http register wdc com This chapter describes how to upgrade the system firmware and perform simple troubleshooting If you encounter an error message refer to the Common Error Messages on page 49 for possible corrective action solutions to more serious problems may require contacting your dealer or an authorized service center for assistance For more information refer to WD Service and Support on the second page of this user manual System Firmware Upgrade Firmware is an important set of instructions that tells your multimedia drive how to operate what the interactive screens
9. Dolby Digital 704 480 24fps H 263 fy Flash supported up to Video Ana estes 720 576 24fps 302 MPEG 4 MPEG 4 supported up to 352 288 30fps E AVI supported up to 1920 1080 30fps AVI supported up to 1920 1080 30fps after rename to mpeg after rename to iso APPENDIX 54 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Music Filename mp2 MPEG Audio ar 2 supported up to 32Kbps E IE ES RE supported up to CBR VBR 32Kbps 320kbps 8 48KHz POM ve supported up to 32kbps Ee ee Tmda ALAC oo AO EG supported up to 8 48KHz RER KG EC E M LUES EN Ke IC DS E OGG LUES EN WAV rs E Keen Re ee Media mec 2 YES supported up to 32kbps Audio 192Kbps 8 48KHz ee Monkey s Audio Keier s Audio supported up to 8 44 1KHz ogg Vorbis supported up to 8 48KHz Cmos MEGAS 224 Kbps 44 1 KHz stereo Photo Extension Filename Format Supported Limitation SSS jpeg normal jpeg progressive ge een Se E WEE ERA Ss Se APPENDIX 55 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Regulatory Compliance FCC Class B Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy ana if not installed and used in accordance with the man
10. Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories K ATI HIGH DEFINITION MULTIMEDIA INTERFACE HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC WD respects the rights of copyright owners to control the uses of their intellectual property Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo and My Book are registered trademarks in the U S and other countries and WD Elements and My Passport are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies O 2010 Western Digital Technologies Inc All rights reserved Western Digital 20511 Lake Forest Drive Lake Forest California 92630 U S A 4779 705045 A02 Oct 2010 APPENDIX 59 Index A accessories 2 Apple users 17 aspect ratio troubleshooting 47 audio channel 29 audio video supported interfaces 4 Audio Video menus display resolution 42 Auto Play 43 B browser display 42 C compatibility 9 oper
11. P package contents 9 photos display options 36 menu interval time 41 repeat mode 41 rotating 36 scaling 42 view 35 zoom options 37 playlist videos playback 26 31 power AC connector 6 cable connection 11 global AC adapter configurations 11 LED indicator 7 power button 18 turnon 14 15 preferences 38 product accessories 2 obtaining service 58 overview 3 recording information 2 registration 2 regulatory compliance 56 safety information 1 warranty 58 R reformatting 10 regulatory compliance environmental compliance China 58 notices 56 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL remote control transmission range 18 troubleshooting 48 repeat mode movie 41 music 33 RoHS 58 S Screensaver Delay 43 Search function button 18 procedure 44 Settings about 43 apply new values 39 Audio Video menu 40 auto play 43 browser display 42 digital audio output mode 42 disk manager 42 display mode 42 language 40 menu bar 38 movie repeat mode 41 music repeat mode 41 photo repeat mode 41 photo scaling 42 screen navigation 39 screensaver delay 43 slideshow interval time 41 slideshow mode 41 subtitle font size 40 subtitle language 40 system reset 43 video output resolution 42 slideshow interval time 41 options 37 playback controls 37 view 37 subtitle enable 29 font size 40 language 40 system compatibility 9 System menus About screen 43 reset 43 system preferences audio video quality 40 INDEX 61
12. Settings menu opens Settings 3 Use the up and down navigation buttons to select a Settings category then press ENTER The options menu for that category opens for example Music Repeat Mode Settings PLAYING MUSIC 33 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Playing Music From Your iPod Apple uses a proprietary naming scheme and because of this the multimedia drive is unable to display the original names for the folders and files as they are in your iPod The multimedia drive instead reassigns new names for the folders and files but only while in use with the multimedia drive The original file information is preserved in your iPod You can view the original file information when you play a file where the screen displays the metadata Note The multimedia drive does not support playback of protected premium content such as movies or music from the iTunes Store Cinema Now Movielink Amazon Unbox and Vongo To use your iPod with the multimedia drive simply plug your iPod in to the USB port and navigate through the interface menu Note The multimedia drive only supports USB mass storage mode iPod Touch is not a USB mass storage device and is therefore not supported PLAYING MUSIC 34 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL SS Viewing Photos With the multimedia drive you can view your digital photo album in the comfort of your living room It s perfect for sharing fun t
13. as Winamp and iTunes that let you play arrange and edit media files These multimedia drives also let you edit the metadata information for media files You can search the Internet with your browser to locate where these applications are available for download How do convert my media files Converting media files requires the use of a media converter application many of which are available for download Search the internet with your browser to locate these applications How do I copy the files from my music CD to my computer Digital audio extraction or Ripping is the process of copying audio or video content to a hard drive typically from removable media such as CDs or DVDs or from media streams To rip music from CDs to a computer 1 SC 3 DO DO DO Insert the CD into the optical drive of your computer Open the program that you use to rip the music to your computer such as iTunes or Windows Media Player Press the Import button using iTunes OR Press the Rip button using Windows Media Player Click the music you want to copy Windows Media Player and note where the music files are saved after they are copied lunes imports the entire CD into your lunes music library Click the Start Rip button Windows Media Player When ripping is complete remove the CD The music is now on your computer Note Some music may be covered by copyright laws which prevent its copying or distrib
14. com Accessories For U S residents visit www shopwd com to view additional accessories available for your multimedia drive For users outside the U S visit Attp support wdc com IMPORTANT USER INFORMATION 2 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Product Overview Thank you for purchasing the WD Elements Play multimedia drive This user manual provides step by step instructions for installing and using your new multimedia drive For the latest WD product information and news visit our website at www westerndigital com The WD Elements Play multimedia drive is an easy affordable way to supersize your movies and photos on your big screen TV and play your music collection on your home entertainment center Save your media collection on the multimedia drive then simply connect the drive to your TV and you re ready to enjoy all your digital media in Full HD 1080p resolution Full HD 1080p resolution Experience spectacular Full HD video picture quality and crystal clear digital audio The HDMI port lets you connect to the highest quality HDTV or home theater Plenty of room for your media collection The built in high capacity hard drive offers room for tons of media If you need more space plug USB drives into the available ports Supports a wide variety of file formats Most popular formats are supported including RMVB H264 and MKV Camera compatible Connect your digital camera or camcorder and pl
15. navigation buttons 39 Settings menu bar 38 system reset 43 7 Toslink connectors 6 troubleshooting 47 audio 47 content playback 49 display 47 error messages 49 firmware upgrade 48 remote control 48 system reset 43 USB device 48 U USB device connection 17 Eject button 18 error messages 49 removal 17 supported devices 5 troubleshooting 48 USB ports 6 V videos audio channel 29 display resolution setting 42 information panel 28 output resolution 42 playback controls 27 playback options 28 playback procedures 24 subtitles 29 supported resolutions 4 toolbar 28 zoom options 29 W warranty 58 Z zoom options photos 37 videos 29 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL INDEX 62
16. o o o oooooo 9 Installation Procedure naasna aaae o 10 5 Operating the Multimedia Drive 18 Using the Remote Control 18 Using the Multimedia Drive Men 19 File Management iaa AA 20 AUROR iii tr a di dada 23 6 Watching Video es 24 vided En e 24 Video Playback Controls n rd dai 21 Video Flaypack OPIONS iaa 28 7 PIAVING MUSIC EE 30 KEE Te Dacia a 30 MUSIC Playpack COMO Suevia tia 32 TABLE OF CONTENTS i Viewing PNOlOS 232 2c 2 Ee eaten 35 FOTOS DI cost cap cits ai e a EE 35 PHOTO DISOIAY ODIOS EEN 36 PRO SIGSSHOW Ir dl Met eee ene 37 Settings and Advanced Features 38 Settings Navigation ButtonS 0 ee 39 Aala DIS oS cita ria is Oe ey BI 40 Locating Media Content 44 10 System Maintenance 0 cee eee 46 System Firmware UNO descarada E MS 46 eegener le e EE can le A arash eee da 47 Common Error Messages EEN 49 Installing Partitioning and Formatting the Drive 49 Frequently Asked QuestionS 50 POD CII us aora baaa 52 Supported Media File Formats o 52 Regulatory Compliance ooo 56 Warranty Information oaae ai 58 TABLE OF CONTENTS ii WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Important User Information Important Safety Instructions This device is designed and manufactured to assure personal safety Improper use can result in electric shock or fire hazard The safeguards incorporated into this
17. procedure is outlined below 1 Connect the power cable 2 Transfer content from your computer to the multimedia drive 3 Disconnect the multimedia drive from your computer then connect it to your TV or entertainment unit through the desired interface option A Insert the batteries into the remote control 5 Connect a USB device containing media content optional GETTING STARTED 10 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Step 1 Connecting the Power Cable 1 Connect the power clip to the power cable plug The AC power adapter will vary depending on your location Some locations do not require a power plug clip Units sold in those locations will have a fixed power plug Refer to the illustration below ESGES VEGF US JA TW EU KO UK AU NZ US JA TW EU KO UK AU NZ Installing Removing Installing Removing 2 Connect the power cable to the multimedia drive s DC connector and then plug the opposite end into an AC power outlet The multimedia drive powers up automatically GETTING STARTED 11 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Step 2 Loading Content On Your Multimedia Drive Transfer your favorite content from your computer to your multimedia drive You can also transfer files from your multimedia drive to your computer Windows 1 Turn on your computer 2 Connect the drive s power cable see Step 1 Connecting the Power Cable on page 11 and USB cable as shown belo
18. slideshow PREV previous photo twice Play the previous picture file in the slideshow Slideshow Options The Slideshow toolbar has the same command icons as the Picture toolbar VIEWING PHOTOS 37 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL settings and Advanced Features The Settings menu lets you customize the way you use the multimedia drive and set preferences for media playback To select a Settings category 1 Press HOME then select the Settings icon 2 Press ENTER he Settings menu opens SETTINGS AND ADVANCED FEATURES 38 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 3 Use the up and down navigation buttons to select a Settings category then press ENTER The options menu for that category opens for example Photo Repeat Mode There are 16 Settings categories including Language Subtitle language Subtitle font size Slideshow interval time Slideshow mode Music repeat mode Movie repeat mode Photo repeat mode Digital audio output mode Display mode Photo scaling Video output resolution Browser display Auto play Screensaver delay System reset and About Settings Navigation Buttons Use these buttons on the remote control to navigate within and between the settings screens Button Function Up Down m Selects a menu m Selects a menu setting in an option screen ENTER Displays the option screen for the selected menu 1 Press ENTER A confirmation prompt appears Applies the sele
19. source A special cable may be needed for computers with limited bus power For more information in the U S visit our website at http store westerndigital com Outside the U S contact WD Technical Support in your region Why is the multimedia drive not recognized under My Computer or on the computer desktop If your system has a USB 2 0 PCI adapter card be sure that Its drivers are installed before connecting your WD USB 2 0 external storage product The drive is not recognized correctly unless USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures SYSTEM MAINTENANCE 51 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Appenalx Supported Media File Formats Video Filename es MPEG MPEG YES mpg MPEG PS supported up to 1920 1080 30fps YES M2 Ee DTS DTS m IMPEG 1 IvES Video codec PA 5 MPEG supported up to mpeg MESES Ate codes UNE YES 19201080 SOfps DiS J Lienen Digital MPEG 1 supported up to a MPEG We ER l MPEG 1 E supported up to KE MPEG Wes 352 240 30fps MPEG 1 S supported up to EE MPEG K 352 240 30fps dat Mpeg MPEG 1 VCD SVCD supported up to ES PS MPEG 720 576 30fps Video codec supported up to MESES POM 720 576p 30fps Audio codec or 720 480p 30fps YES RE eer cdas BEEN 19201080 30fps DTS DIS ON Dolby Digital MPEG 2 supported up to SS TS eessen SES 1
20. unit will protect you if you observe the following procedures for installation use and Servicing Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not expose the batteries or the remote control with batteries installed to excessive heat direct sunlight fire etc Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged
21. 920 1080 30fps Audio codec So Digital AN Ed MPEG 2 supported up to 1920 1080 30fps APPENDIX 52 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Extension Container EE MPEG A Video codec MP4V supported up to RE MP22 1920 1080 30fps AVOH264 AAC LC MPG MPG2 MES Video codec CH ZE MIPEG A MJPEG B MPEG YES SE LP OM 1920 1080 SOfps Audio codec Dolby Digital MPEG 4 MJPEG A MJPEG B Video codec MJPA H 263 supported up to QuickTime AVC H 264 1920 1080 30fps MPEG Audio codec SS Audio codec Se AMR WA 640 480 30fps AMDNA S YES Video codec YES supported up to 720 576p 30fps Audio codec ADPCM YES Audio codec AAC LC MPEG 4 or 720 480p 30fps Dss m MPEG supported up to LPCM Yes 20 576p 30fps Audio codec or 720 480p Dolby Digital 30fps DTS o APPENDIX 53 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Extension Container EE RealVideo AVO H 264 Video codec MPEG 4 Mpeg 2 mpeg CS YES supported up to ae Audio codec Dolby Digital DIS NO WMA mo Video codec BV30 Real Audio cooker supported up to ONS OIE RER ao m Audio 10 1280 720 30fps Audio codec RACE LC meer 2 ae BDAV supported up to Audio codec DIS 1920 1080 30fps Lienen Digital ado QuickTime supported up to KR 1920 1080 30fps Audio codec pg YES cl MPEG 4 supported up to Dolby Digital 720 480 24fps md MPEG PS MPEG 2 supported up to
22. B Device Transfer your favorite content from your computer to your external USB drive such as My Passport or My Book external USB drive not included The multimedia drive has one USB port that supports playback from an external USB storage device Note Certain USB hubs have been tested to ensure compatibility For a list of supported USB devices see Article 5675 in our knowledge base at htto support wdc com 1 Connect the USB device to the multimedia drive s USB port My Book external drive sold separately OR My Passport portable drive sold separately 2 Wait for a few moments while the multimedia drive scans the USB device for media files Scanning is enabled by default This may take several minutes depending on the storage capacity of the USB device and the number of available media files When the USB device is detected the status LED turns on Please insert a USB storage device appears on the screen For Apple Users For HFS Journaling must be disabled on the storage device connected to the multimedia drive For instructions on how to disable Journaling see Article 2615 in our knowledge base at htto support wdac com Removing a USB Device To prevent data loss it is highly recommended that you first press the EJECT button on the remote control before removing a USB device To remove a USB device 1 Press the EJECT button on the remote 2 Highlight the checkmark on the eject pro
23. CNS 13439 EMC AI CNS 14408 Safety ZS CE Compliance for Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union including the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe APPENDIX 56 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Die Markierung mit dem CE Symbol zeigt an dass dieses Ger t mit den anwendbaren Richtlinien der Europaischen Union ubereinstimmt Hierzu z hlen auch die EMV Richtlinie 2004 108 EG sowie die Niederspannungsrichtlinie 2006 95 EG Eine Konformitatserklarung in Ubereinstimmung mit den anwendbaren Richtlinien ist erstellt worden und kann bei Western Digital Europe eingesehen werden Le symbole CE indique que ce systeme est conforme aux directives du Conseil de l Union Europ enne notamment a la Directive CEM 2004 108 CE et la Directive Basse tension 2006 95 CE Une d claration de conformit aux directives applicables a t d pos e aupres de Western Digital Europe marchi con il simbolo CE denotano la conformita di questo sistema alle direttive del Consiglio dell Unione europea ivi compresa la Direttiva EMC 2004 108 CE e la Direttiva Bassa Tensione 2006 95 CE In adempimento con le vigenti direttive stata rilasciata una Dichiarazione di conformit
24. Connect the USB device to your computer and make sure the file format is correct You Can use media editing software to recreate the file in a compatible format 3 Attach the USB device to the multimedia drive again Installing Partitioning and Formatting the Drive How to Answer ID Install partition and format the drive in Windows XP and Vista 3865 Install partition and format the drive to Mac OS X 10 4 11 and 10 5 3865 Reformat from Mac GPT to Windows XP NTFS 3645 Reformat the drive from Mac GPT to Windows Vista NTFS format 3647 Format the drive to the FAT32 file system 1364 m Use the drive on a Mac and a PC simultaneously 291 The FATS2 file system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows however Windows users can overcome these file size limitations by formatting the drive to NTFS using the Disk Management utility See answer ID 1287 at htto support wdc com and article IDs 314463 and 184006 at http support microsoft com for further details To create partitions larger than 32 GB in FAT32 when reformatting the drive download the External USB FireWire FAT32 Formatting Utility from http support wdc com download SYSTEM MAINTENANCE 49 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Frequently Asked Questions O A DO DO How do I play or modify media on my computer Several multimedia drive applications are currently available such
25. D ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Locating Media Content A media search can only be performed where files are viewable for example in a folder This search feature only supports English or English based characters search for non English character titles by browsing through the menus categories Automated Search To perform a media search 1 If you want to search for particular type of media for example video files only go to the Home screen for that media type 2 Press SEARCH on the remote control The initial Search screen opens 3 Define the search parameters by selecting Contains or Starts With then pressing ENTER The more information provided the better the search results Starts with All files with filenames that begin with the characters entered in this field are included in the search results For example searching for glo could result in these matches Global party jpg Glow of the Field jpg Gloss jpg Contains All files with filenames that include the characters entered in this field are listed in the search results For example searching for un provides could result in these matches Land of the Rising Sun jpg shunt_1a jpg Unite jpg n on screen keyboard displays To use the on screen keyboard Use the arrow keys to select a character then press ENTER to copy it to search field in the search bar Highlight ABC then press ENTER to input characters in a different c
26. OTBETCTBUM HacToaLen CUCTEMbI NONOKEHUAM MPUMEHUMBIX AMpekTUB CoBeta EBponenckoro Coza B TOM yuucne AnpekTUBbI OO INEKTPOMArHAUTHOM COBMECTUMOCTU 2004 108 EC n AnpekTUBbI O HU3KOBONbTHOM ODOpyAOBaHun 2006 95 EC 3aaBrienne O COOTBETCTBUM NONOKEHUAM NPUMeHUMbIX AMPekTUB CAenaHHoe KoMnaHnen Western Digital Haxogutca B apxuBe ee eBponenuckoro noapa3aenenva sl olla Sall SH Jeell las si go Jul ba la all CE 50 Jl gag well ut sell Cla 959 2004 108 EC EMC dub lide 9 SII A gl las ai ls af los sug sall s 39790 9d9 Gubil alll ls gil is disllaoll Ac g g aig 2006 95 EC yo siall yu Western Digital Europe we Alo APPENDIX 57 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL GS Mark Germany only Machine noise regulation 3 GPSGV Unless declared otherwise the highest level of sound pressure from this product is 70db A or less per EN ISO 7779 Maschinenlarminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betr gt 70 db A oder weniger gem EN ISO 7779 falls nicht anders gekennzeichnet oder spezifiziert KCC Notice Republic of Korea a HES Bs 312 Aas SE S4AD1 1 Class B Device 1 Please note that this device has been approved tor non business purposes and may be used In any environment including residential areas Environmental Compliance China ASAS MARIA Part Name E SEN seo ECA RUD AERC SIRS PBB 4 18 EREPBDE X AA Chassis Housin
27. PLAY MULTIMEDIA DRIVE USER MANUAL LED Indicator Item Component Description 1 Infrared receiver m Receives signals from the remote control Point the tip of the remote control to the infrared receiver and ensure that the path between the two is unobstructed 2 Power activity On steady blue The power cable is connected and the power is LED on m Activity Fast flashing approximately three times per second m System standby Slow flashing approximately every 2 5 seconds m Off The multimedia drive is in standby mode or the power cable is disconnected FEATURES AND FUNCTIONS 7 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Remote Control h O i Zeckt e geb ll O A O N O E e UNS EJECT safe removal of attached storage CAUTION Do not expose the batteries or the remote control with batteries installed to excessive heat direct sunlight fire etc Infrared transmitter HOME E POWER a Ma D Navigation buttons l Dd Gees ENTER a Ls h BACK i kg E D REV rewind A TS PREV previous track O Ki SEARCH 0 BACK gTOP z OPTION e a mr amp l REW PAUSEIPLAY E PAUSE PLAY gt _ FF fast forward As NEXT next track T i SEARCH EJECT Note For additional information see Using the Remote Control on page 18 FEATURES AND FUNCTIONS 8 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Getting Started 4 g
28. Play USB 2 0 Support USB storage device with a USB connector Portable multimedia drives with USB connector Digital cameras with USB connector For a list of tested compatible USB devices see Article 5675 in our knowledge base at http support wdc com USB Storage File System Support a NTFS a HFS HFS Journaling read only For instructions on how to disable Journaling see Article 2615 in our knowledge base at http support wdc com FEATURES AND FUNCTIONS 5 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Connections 2384 OO Item Component Description 1 USB port Supports connection of removable storage devices portable multimedia drives and digital cameras with USB connectors 2 Connects the power adapter 3 Mini USB port Supports connection of the multimedia drive to a computer as an external USB storage device for content transfer 4 HDMI port Connects to your TV s HDMI port HDMI cable sold separately 5 Composite jacks Connect to your TV s analog video and audio jacks composite cable sold separately Note When making an audio connection through the Toslink optical port only the composite video connection is required 6 Toslink optical audio port Connects to your AV receiver Toslink cable sold separately T Reset switch Reset the multimedia drive to factory settings using a fine tipped stylus or the unfolded end of a paperclip FEATURES AND FUNCTIONS 6 WD ELEMENTS
29. Plug an HDMI cable sold separately into the HDMI connector on the multimedia drive 2 Plug the opposite end into the HDMI port on your TV or audio video system if available Wait a few seconds for your TV to detect the multimedia drive If the multimedia drive is not detected you may need to change the input source on your TV to HDMI or composite depending on your connection Check the user documentation of your TV for more information Once the multimedia drive is detected the splash screen displays to indicate system bootup then the home screen of the user interface opens Go to Using the Multimedia Drive Menu on page 19 GETTING STARTED 15 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Toslink optical Digital Audio Toslink optical digital can send digital audio to a receiver capable of decoding multi channel audio through an AV receiver 1 Complete the composite or HDMI video connection as described in Composite AV Connection Standard Definition on page 14 or HDMI Video and Audio High Definition on page 15 Plug a Toslink optical cable Sold separately into the S PDIF digital optical port on your multimedia drive Plug the other end of the Toslink optical cable into the digital optical port on your AV receiver Select the appropriate audio source on your AV receiver GETTING STARTED 16 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Step 4 Optional Connecting a US
30. R MANUAL The music playback screen displays the following information about the currently played audio file Current repeat and shuffle modes if enabled My Passport My Music Album name Audio filename Album art if available Playback progress bar Elapsed time Artist Album name Genre File type File size The Playback progress bar will appear on the screen when highlighting the cur rently playing song Music Playback Controls Use these buttons on the remote control to control music playback Button Function STOP Stop audio playback PAUSE PLAY Pause or resume audio playback 1 Press FF fast forward or REV Scan the audio playback forward or backward rewind to scan the audio file press repeatedly to select the scan speed 2 Press PLAY to resume playback on the selected position The multimedia drive supports the following scan speeds 2x 4x 8x Press PREV previous track once Start playback from the beginning Press NEXT Play the next audio track in the music folder playlist Press PREV previous track twice Play the previous audio track in the music folder playlist Music Playback Options The two command icons on the Playback progress bar indicate the music repeat and shuffle modes selected PLAYING MUSIC 32 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL To set the music repeat mode 1 Press HOME then select the Settings icon Settings 2 Press ENTER he
31. VE USER MANUAL 5 Use the up and down navigation buttons on the remote control to scroll through the list of videos A preview of the video will appear on the right side of the screen 6 Locate the video file you want to play lo begin playback of a single video file highlight the file and then press ENTER lo begin playback of a video playlist highlight the playlist name then press PAUSE PLAY lo begin playback of all video files in a folder highlight a video in that folder then press PAUSE PLAY Resuming Playback If you try to open a video file that has been partially played before the following screen appears prompting you to choose whether to play the file from the beginning or resume playback from the last playback position Select the to resume playback or X to start playback from the beginning Do you want toresuime this video from where you left off last time fi y i WATCHING VIDEO 26 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Video Playback Controls Use these buttons on the remote control to control video playback STOP Discontinues video playback PAUSE PLAY Pauses or resumes video playback 1 Press FF fast forward or REV scans the video playback forward or backward reverse to scan video press repeatedly to select the scan speed 2 Press PAUSE PLAY to resume playback on the selected position The multimedia drive supports the following scan speeds 2x 4x 8x 16x 32x
32. and NTSC modes Navigate to the Home Settings Display Mode screen and make sure that aspect ratio is set as 4 3 or 16 9 whichever is appropriate for your TV a Verify compatibility Refer to Supported Media File Formats on page 52 m Make sure that you in the file folder containing the type of files you are looking for SYSTEM MAINTENANCE 47 Problem WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Solution There is no sound USB DEVICE The attached USB device is not visible on the Home screen REMOTE CONTROL The multimedia drive remote control does not work FIRMWARE UPGRADE The firmware upgrade is unsuccessful FILE MANAGEMENT Unable to copy or delete file Make sure the volume on the entertainment unit is not muted The audio codec might not be supported The wrong output mode is selected for your connection type You have Stereo selected as your audio output mode and have a Toslink cable connected You have Digital Ouput selected as your audio output mode and have an RCA audio or composite cable connected The multimedia drive only supports mass USB storage mode Make sure that the USB device is configured as a mass storage device Make sure the USB device s file system is supported NTFS FAT FAT32 or HFS If using a USB hub unplug the device from the hub and connect it directly to the multimedia drive Press only one button at a time Make sure the batt
33. anguage used in the video playback This option is only available if the current video has more than one audio track Make sure the audio tracks are located in the same folder as the current video To select the audio channel 1 Press OPTION 2 Highlight 0 0 then press ENTER repeatedly until the audio channel you want is displayed Selecting a Chapter Use this option to select a chapter to view To select a chapter 1 During video playback press OPTION The Options bar appears on the top of the screen 2 Highlight i then press ENTER repeatedly to cycle through the available chapters Note Chapter selection will only be enabled if the video file type supports it Selecting Subtitles Use this option to view subtitles during video playback Make sure the subtitle files are located in the same folder as the current video and that it has the same filename as the video file Note Subtitle files Specific types that are supported need to have the exact same file name as the media they are playing the extensions will be different and need to be located in the same folder as the video file 1 During video playback press OPTION The Options toolbar appears at the top of the screen 2 Highlight then press ENTER repeatedly to cycle through the available subtitles WATCHING VIDEO 29 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 4 Playing Music With the multimedia drive you can copy your music library t
34. ase a Highlight amp then press ENTER to display the symbol keyboard for inputting special characters If you want to erase the last character highlight B then press ENTER SETTINGS AND ADVANCED FEATURES 44 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 4 After you have defined the search terms highlight Submit on the bottom of the on screen keyboard then press ENTER The search results are shown If no media files match the search you are shown a message stating that 5 Press ENTER to display the on screen keyboard again and redefine the search parameters If media files matching your search parameters are found they are listed as shown above 6 Press the up and down arrow buttons to select the media file you are looking for then press ENTER or PAUSE PLAY to start playback Examining Your Files Medialnto free software can provide technical and tag information about your video or audio files Medialnfo provides the following kinds of information General title author director album track number date and duration Video codec aspect fps and bitrate Audio codec sample rate channels language and bitrate lext language of the subtitles s Chapters number and a list of chapters Medialnfo supports the following formats Video MKV OGM AVI WMV QuickTime Real MPEG 1 MPEG 2 MPEG 4 DVD VOB Codecs XviD MSMPEG4 ASP H 264 AVC Audio OGG MP3 WAV
35. ating systems 9 composite AV connection 14 converting drive format 49 D Digital Audio Output Mode 42 Disk Manager 42 display mode 42 display troubleshooting 47 drive reformatting 10 DVI connection 16 E Eject function button 18 procedure 17 environmental compliance China 58 error messages 49 E features 4 AV interfaces 4 supported file formats 4 supported file systems 5 USB support 5 file formats troubleshooting 49 file system supported 5 firmware information 43 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL upgrade 46 firmware upgrade procedure 46 troubleshooting 48 formatting the drive 49 H hardware information 43 HD media player error messages 49 HDMI connection 15 connectors 6 Home button 18 error messages 49 Music directory 30 overview 19 Photo directory 35 screen navigation 19 Settings screen 38 Video directory 24 home screen 19 I O connectors 6 HDMI 6 Toslink 6 USB ports 6 information panel music 32 slideshow 37 installation composite AV connection 14 HDMI connection 15 16 power connection 11 14 15 procedures 10 requirements 9 USB connection 17 L language 40 LED indicators 7 M maintenance system 46 media content INDEX GO locating 44 music playback controls 32 playback options 32 playback procedures 30 playback screen 32 repeat mode 41 N navigation buttons 18 d operating precautions 1 operating system requirements 9 overview 3
36. ay or transfer content from your camera to the drive Easy intuitive user interface Simple intuitive and beautiful the user interface provides the following navigation options DVD navigation with complete menu navigation chapter listings special features and subtitles Photo slideshow with unique transitions and music on your HDTV m Supports photo thumbnails video cover art and music album art Music playlist support for PLS M3U WPL file types Preview your video during navigation Multi language subtitle support for video playback Automatic play Set the player to play a selected media file automatically when the unit is turned on Perfect for living art on your HD TV or for digital signage Composite video connection Composite RCA outputs ensure compatibility with virtually all television sets Digital optical audio High fidelity audio or pass through digital audio signal to your AV receiver for Surround sound experience Supports SPDIF and Dolby Digital native playback PRODUCT OVERVIEW 3 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Features and Functions Features Audio Video Interface HDMI 1 4 interface for digital audio and high definition video Composite interface RCA yellow white red for analog AV connection Toslink optical audio for high fidelity digital audio m Video output resolution includes 480i and 576i composite interface or 480p 576p 720p 1080i and 1080p
37. cted menu setting 2 Select Y then press ENTER If your entertainment unit cannot support the selected setting no change Is made and the original setting is retained BACK Displays the previous menu screen SETTINGS AND ADVANCED FEATURES 39 Available Settings The following settings menus are available Language WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Use this menu to select the menu language for your multimedia drive Language options may include English default French German a Italian Japanese Korean Portuguese Russian Spanish Simplified Chinese Traditional Chinese Albanian hai Subtitle Language Polish Czech Slovak Hungarian Romanian Bulgarian Serbian Croatian Ukranian Greek Turkish Hindi Use this menu to select the subtitle language for your video if several languages are available Subtitle options include English default French German a Italian Japanese Korean Portuguese Russian Spanish Simplified Chinese Traditional Chinese Arabic Central Europe Greek Hindi Turkish Subtitle Font Size Small default Medium Thai Vietnamese Malay Polish Czech Slovakian Hungarian Romanian Bulgarian Serbian Ukranian Dutch Danish Finnish Norwegian Swedish SETTINGS AND ADVANCED FEATURES 40 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Slideshow Interval Time
38. e OPERATING THE MULTIMEDIA DRIVE 21 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Removing Files To delete a file on the multimedia drive follow the steps listed below The procedure is the same for all types of media files movies photos or music 1 Inthe Home menu browse to locate the File Management category then press ENTER 2 Press the up or down arrow to select the multimedia drive or the attached USB storage device location you want to delete files from then press ENTER 3 Press the up or down arrow to select the folder containing the media file you want to delete and press ENTER he screen displays the file contents of the selected folder OPERATING THE MULTIMEDIA DRIVE 22 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 4 Select the file you want to delete and press p on the remote control A check mark will appear on the right of the file name you want to delete Press the OPTION button then to select the Delete Files option 5 Press ENTER on the remote control and a confimation screen appears Press ENTER again to delete the selected file Auto Play Note Auto play does not support USB hubs 1 Save the files or media content at the root directory of the multimedia drive s internal hard drive or attached USB storage device 2 Goto the Setup menu and select Auto Play You will need to restart the multimedia drive for your selection to take effect After it is set Auto P
39. eries are properly inserted The batteries may already be drained Replace batteries with new ones Make sure that the path between the remote control and the multimedia drive is not blocked Make sure to download the latest firmware version Make sure all connections are correctly installed Make sure the firmware file is placed in the root directory of the USB storage device Make sure that the firmware file name has not been changed Make sure the file or storage device is not locked to Read only Verify that there is enough space on the destination drive SYSTEM MAINTENANCE 48 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Common Error Messages If this message appears Perform this action HOME No storage present Unrecognized storage Question XX WD USB HDD Trouble Shooting CONTENT PLAYBACK The video is out of supported resolution Unable to play the selected file Please recreate the file by using media editing software Attach the USB device that contains your media files The USB device model is not supported Use another USB device This indicates a system diagnostic failure Contact WD Technical Support for assistance WD TV multimedia drive only decodes in standard definition resolution of up to 576 1 Resample the video to the supported resolution See Supported Media File Formats on page 52 1 Eject and disconnect the USB device from the multimedia drive 2
40. expiration serial number required via htto support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession APPENDIX 58 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 2 years in the Europe the Middle East and Africa region and 3 years in the Asia Pacific region unless otherwise required by law The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at hNtto support wdc com accident or mishandlin
41. g Mechanical parts other PCBA Card nnector AO EEN US DN HL e e age Device HDD ODD FDD DIMM Adapter Power S Re o RS e e e 7 SE j FE Remote controller 0 AREA RA RAE rb Ehr D bh EE E RRF SJ T 11363 2006 MEARS X RRRA rb UDALA br D a A SWRYSTSJ T 11363 2006 MEAS Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires Maintenance either contact the dealer from whom you originally purchased the Product or visit our product support Web site at http support wdac com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty
42. g while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state DO DOLBY DIGITAL
43. he toolbar for additional playback options PAUSE PLAY Toggles between pause and playback FF Scans forward through the audio video playback Supports the fast forward following speeds 2x 4x 8x 16x and 32x for video 2x 4x and 8x for audio NEXT Skips to the next audio video or image file next track ES Switches to safe mode so you can safely remove a USB device OPERATING THE MULTIMEDIA DRIVE 18 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Using the Multimedia Drive Menu The multimedia drive Home screen menu is displayed when you press HOME on the remote control The icons on this screen let you browse your media library and configure the multimedia drive s settings Home Screen Options The four main Home options icons are e Videos Music JA Photos Col e File Management lla Settings E Ihe Music Video and Photo icons represent folders for the different media types Media contents will be displayed either as file file folders in a USB drive directory or as a media compilation list based on metadata information For example music files can be categorized based on their genre or the artist s name Settings lets you customize the way you use the multimedia drive and set preferences for media playback For more information see Settings and Advanced Features on page 38 Home Screen Navigation Use the following keys to navigate through the menu screens Button Functio
44. imes with your friends and family The following image file formats are supported GIF Animated GIFs are not supported BMP non compressed JPEG grayscale RGB YCbCy a TIF TIFF RGB PNG Non aloha channel only Photo Display 1 Select the Photos icon then press ENTER 2 Press either lt or pm to select the multimedia drive or optional attached USB storage device location you want to access photo files from then press ENTER VIEWING PHOTOS 35 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 3 The screen displays thumbnails of all available picture files and photo folders Only image files supported by the multimedia drive are displayed CAT 1 nt 4 A DNA 4 Locate the picture file you want to view lo open a single picture file for viewing select the file and then press ENTER To view the next picture file in the photo folder press NEXT photo O view the previous picture file in the photo folder press PREV previous Photo Display Options The Picture toolbar has several command icons to customize the way you view your pictures 1 To display the Picture toolbar press OPTION 2 To hide the toolbar press BACK or OPTION again Rotating the Picture Use these options to rotate the image clockwise or counter clockwise These settings do not affect the original file s orientation 1 During photo viewing press OPTION The Picture toolbar opens at the bottom of the screen
45. in any way such as power supply cord or plug Is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Carefully read and follow the Quick Install Guide and User Manual Do not operate this device outside the temperature range of 5 C 35 C 41 F 95 F Do not drop or shake the device m Do not move the device when it is powered on Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon them or against them Do not overload wall outlets For additional safety information refer to www wdc com IMPORTANT USER INFORMATION 1 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Recording your WD Product Information In the following table write the serial and model numbers of your new WD product You can find this information on the label on the bottom of the device You should also note the date of purchase This information may be required when requesting technical support Serial Number Model Number Purchase Date System and Software Notes Registering your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your product The 30 day period commences on the date of your first telephone contact with WD technical support Register your WD product online at http register wdc
46. inition connector up to 1080p Composite Good 480i 576i m Yellow video m Red right audio m White left audio Composite Standard Definition GETTING STARTED 13 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Composite AV Connection Standard Definition To use a composite connection composite cable sold separately 1 Plug the composite connectors into the input ports on your multimedia drive yellow to yellow red to red and white to white 2 Plug the opposite ends into the composite input ports on your TV yellow to yellow red to red and white to white 3 Select the appropriate TV input source Wait a few seconds for your TV to detect the multimedia drive If the multimedia drive is not detected you may need to change the input source on your TV to HDMI or composite depending on your connection Check the user documentation of your TV for more information Once the multimedia drive is detected the splash screen displays to indicate system bootup then the home screen of the user interface opens Go to Using the Multimedia Drive Menu on page 19 GETTING STARTED 14 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL HDMI Video and Audio High Definition HDMI combines high definition video multi channel audio and inter component control in a single digital cable This interface provides video quality resolution of up to 1080p To connect your multimedia drive using an HDMI cable 1
47. lay starts each time the multimedia drive is powered on To disable Auto Play press STOP or HOME during content playback then go into the Auto Play Setup menu and select OFF Note Auto Play will ignore all unsupported files without displaying any system warning messages during playback OPERATING THE MULTIMEDIA DRIVE 23 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Watching Video You can watch videos on your TV using the multimedia drive Supported Video Formats The following video file formats are supported a AVI Xvid AVC MPEG1 2 4 MPG MPEG s VOB ISO MP4 MOV MPEG4 h 264 a MKV h 264 x 264 AVC MPEG1 2 4 IS TP M2TS MPEG 1 2 4 AVC FLV D1 resolution only HM or RMVB 8 9 10 Video Playback To play back video 1 Browse to the Videos category then press ENTER WATCHING VIDEO 24 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 2 Press the up or down arrow to select the multimedia drive or the optional attached USB storage device location you want to access video files from then press ENTER 3 Press the ENTER button on the remote control again to view the contents of the multimedia drive or attached USB storage device 4 Use the up and down navigation buttons on the remote control to navigate to the folder containing videos and press the ENTER button on the remote control to view the folder s contents WATCHING VIDEO 25 WD ELEMENTS PLAY MULTIMEDIA DRI
48. look like and how to do what you tell it to do Upgrading the firmware is important because WD is always developing newer faster and more efficient ways of doing things that your multimedia drive needs to know Important Make sure the multimedia drive s AC power adapter remains connected during the firmware update A power disruption during the update process can corrupt the system firmware Also make sure that you do not unplug the USB storage device To update the firmware 1 Go to htto support wdac com and download the latest firmware update file for your USB storage 2 Click Downloads then the product name or photo Copy the firmware update file to a USB drive s root folder 4 Connect the USB drive to the multimedia drive s USB port Upon detecting a firmware update the multimedia drive automatically opens a screen asking you if you want to apply the firmware update 5 Select the check icon then press ENTER 6 Select on the firmware update prompt and then press ENTER This will update the firmware then automatically restart Once the multimedia drive restarts the new firmware is automatically loaded td SYSTEM MAINTENANCE 46 Troubleshooting WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Problem Solution DISPLAY The TV screen is blank and the multimedia drive power LED remains off The TV screen Is blank and the multimedia drive power LED is blinking The TV screen is blank and the m
49. mpt then press ENTER 3 Disconnect the USB device from the multimedia drive GETTING STARTED 17 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Operating the Multimedia Drive Using the Remote Control The multimedia drive remote control lets you navigate the Home screen browse for media files enable playback options and customize the system settings The infrared sensor detects infrared signals from the remote Important Make sure there are no obstructions between the remote control and the infrared sensor on the multimedia drive Button Function HOME Home screen which displays Videos Music Photos File Management Settings POWER Power on off Navigation buttons Navigate through Home options menu screens media libraries and toolbars ENTER m Displays the media directories and Settings screens m Begins playback of the selected media file m Enables the currently selected setting in a Settings option screen STOP Discontinues playback and goes back to the previous screen BACK Goes back to the previous screen REV rewina Scans backward during audio video playback Supports the following speeds 2x 4x 8x 16x and 32x for video 2x 4x and 8x for audio PREV m Press once to jump to the start of the audio video file previous track Press twice to jump to the previous audio video image file SEARCH Locates a media file in the current folder current folder OPTION During playback displays t
50. n Up Down arrow Select a media type photos video or music or settings Left Right arrow Moves within a category ENTER Launches your selection OPERATING THE MULTIMEDIA DRIVE 19 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL File Management Copying Files Follow the steps listed below to copy a file to or from an attached USB memory device The procedure is the same for all types of media files movies photos or MUSIC 1 Connect a USB storage device to the USB port on the multimedia drive 2 In the Home menu browse to locate the File Management category then press ENTER 3 Press the up or down arrow to select New Volume multimedia drive or the attached USB storage device location you want to copy files from then press ENTER to view the folders in the storage location selected OPERATING THE MULTIMEDIA DRIVE 20 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 4 Press the up or down arrow to select the folder containing the media file you want to copy and press ENTER The screen will display the file contents of the selected folder 5 Select the file you want to copy and press p A check mark will appear to the right of the file name you want to copy lo deselect press p again Press the OPTION button then press ENTER on the remote control to select the Copy Files icon 6 Press either lt or p on the remote control to select the destination device then press ENTER to start copying the fil
51. o a USB device and listen to it from your entertainment unit The following audio file and audio codec formats are supported Audio MP3 a WAV PCM LPCM WMA AAC a FLAC MKA OGG a APE Dolby Digital inside video file only Music Playback 1 Browse to the Music category then press ENTER 2 Press the up or down arrow to select the multimedia drive or optional attached USB storage device location you want to access music files from then press ENTER PLAYING MUSIC 30 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL 3 Press the ENTER button on the remote control to view the contents of the multimedia drive or attached USB storage device 4 Use the navigation buttons on the remote control to navigate the folder containing music and press the ENTER button on the remote control to view the folder s contents 5 Use the up and down navigation buttons on the remote control to scroll through the music files Information about the the music file will appear on the right hand side of the screen 6 Locate the audio file you want to play lo begin playback of a single audio file highlight the file and then press ENTER lo begin playback of a music playlist highlight the playlist name and then press PAUSE PLAY lo begin playback of all audio files in a folder highlight an audio file in that folder and then press PAUSE PLAY PLAYING MUSIC 31 WD ELEMENTS PLAY MULTIMEDIA DRIVE USE
52. ufacturer s instruction manual may cause interference with radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the retailer or an experienced radio television technician for help ICES 003 NMB 003 Statement Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60065 03 UL 60065 7th Ed Audio Video and Similar Electronic Apparatus Safety Requirements Approuv pour les Etats Unis et le Canada CAN CSA C22 2 No 60065 03 UL 60065 7th Ed Appareils audio vid o et appareils lectroniques analogues Exigences de s curit This device is only for use with the compatible UL Listed AC adapter Cet appareil n est destine qu a des adaptateur compatibles marqu s UL Listed AREZCUIMNMA ARRAIA GB 8898 Z GB13837 HHA Al GB17625 GI ARA a FFE
53. ultimedia drive power LED is on The TV screen is blinking and fuzzy The video display is cut off or appears in a sidebar FILES File does not play The list of files is blank AUDIO Make sure the TV Is turned on m Make sure that the power adapter and power outlet are okay m Make sure that the interface cable is properly attached to the correct terminals on both the TV and the multimedia drive A system diagnostic failure occurred Turn off your multimedia drive wait 10 minutes then turn it on again If the same thing happens contact the WD Technical Support for assistance see WD Service and Support on the second page of this user manual m Make sure the TV is turned on m Make sure that the interface cable is properly attached to the correct terminals on both the TV and the multimedia drive m Make sure that the resolution setting is correct m Press and hold the reset button for 10 seconds to switch between PAL and NTSC modes m Make sure that the interface cable is properly attached to the correct terminal s on both the TV and the multimedia drive m Make sure the multimedia drive power LED is on a f you are using a CRT TV navigate to the Home Settings TV System screen and Make sure that the Composite option is selected as the video output Make sure the TV system setting matches the system used in your region Press and hold the reset button for 10 seconds to switch between PAL
54. ution Can l use a universal remote control with the multimedia drive z You can use most popular universal remote control devices such as the Logitech Harmony models How do determine whether or not my system supports USB 2 07 Refer to your USB card documentation or contact your USB card manufacturer Note If your USB 2 0 controller is built into the system motherboard be sure to install the appropriate chipset support for your motherboard Refer to your motherboard or system manual for more information What happens when a USB 2 0 device is plugged into a USB 1 1 port or hub USB 2 0 is backward compatible with USB 1 1 When connected to a USB 1 1 port or hub a USB 2 0 device operates at the USB 1 1 full speed of up to 12 Mbps SYSTEM MAINTENANCE 50 O A DO WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Why is the data transfer rate slow Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 2 0 adapter card or a system that does not support USB 2 0 If your system includes a PCI slot you can achieve Hi Speed USB transfer rates by installing a USB 2 0 PCI adapter card Contact the card manufacturer for installation procedures and more information Note H an additional external drive is connected to the WD product USB bandwidth is shared and may affect performance Why does the multimedia drive not power up Be sure the drive is plugged in to a power
55. ve your WD product serial number system hardware and system software versions available North America Asia Pacific English 800 ASK 4WDC Australia 1 800 42 9861 800 275 4932 China 800 820 6682 65 62430496 Spanish 800 832 4778 Hong Kong 800 6008 6008 India 1 800 11 9393 MNTL 1 800 200 5789 Reliance 011 26384700 Pilot Line Europe toll free 00800 ASK4 WDEU Indonesia 803 852 9439 00800 27549338 Japan 00 531 650442 Korea 02 719 3240 Europe 31 880062100 Malaysia 800 6008 6008 1 800 88 1908 65 62430496 Middle East 31 880062100 Philippines 1 800 1441 0159 Africa 31 880062100 Singapore 800 6008 6008 800 608 6008 65 62430496 Taiwan 800 6008 6008 65 62430496 Toll free number available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom Table of Contents 1 Important User Information 00 0008 1 Important Safety INStrUCtONS EE EE 1 Recording your WD Product Information o 2 Kette Kee BA re ele GER 2 MACCCSSOMES RE E A E ea ee 2 2 Product Overview E ee 3 3 Features and Functions e 4 FOIOS it di Id 4 GOMNMECUONS rra dar Greer oan eh AA AN 6 LEDINA ars td ela T Romte CONTO pits aa 8 4 Gening Started sicario aaa 9 Package Contents nanana ea i ede poe Ghana ahaa es 9 Installation Requirements oie kod bea a ae Ww a eae 9 Operating System Compatibility o
56. w 3 Drive utilities are installed automatically If a security alert is displayed during this installation click Accept or Continue 4 The multimedia drive appears as a new drive volume in Computer Windows 7 or Windows Vista or My Computer Windows XP 5 Drag and drop your media files from your computer to the multimedia drive or from the multimedia drive to your computer Macintosh Important lo transfer content to or from the multimedia drive using a Mac you must reformat the drive See Multimedia Drive Reformatting on page 10 for details 1 Turn on your computer 2 Connect the drive s power cable see Step 1 Connecting the Power Cable on page 11 and USB cable as shown below 3 The drive mounts to the desktop and a WD Multimedia icon appears Double click the WD Multimedia drive icon 4 Drag and drop your media files from your computer to the multimedia drive or from the multimedia drive to your computer IA GETTING STARTED 12 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Step 3 Connecting the Multimedia Drive The following figures illustrate the cable connections supported by the multimedia drive Note Composite HDMI and Toslink optical cables are sold separately Choosing the Best Connection The quality of the picture produced by your TV depends on the quality of your TV and its connection to the multimedia drive Connection Quality Connectors HDMI Best Specialized high def
57. y Use this menu to set the browser display Options include List mode default Thumbnail mode Disk Manager This menu displays information about the multimedia drive including Storage Type Free Space Total Size File System Disk Manager also allows you to format the multimedia drive Important Reformatting the multimedia drive erases all its contents If you have already saved files on the multimedia drive be sure to back them up before reformatting It SETTINGS AND ADVANCED FEATURES 42 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL Auto Play Use this menu to set the auto play option for photos and videos Options include Off default All photos with music m All videos Screensaver Delay Use this menu to set the delay before the screensaver turns on Options include None default 5 minutes 10 minutes 15 minutes System Reset Use this option to restore all multimedia drive system preferences and media playback settings to their default factory values This is done to correct performance problems caused by a failed firmware upgrade or a faulty configuration setting To perform a system reset 1 Press HOME The main menu opens 2 Select the Settings icon 44 then press ENTER 3 Select System Reset then press ENTER 4 Highlight Yes then press ENTER About Select this option to display the current firmware version SETTINGS AND ADVANCED FEATURES 43 W

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