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WACOM 24HD Instruction Guide

1. a3 7 Nb Using four fingers spaced slightly apart swipe up to show Sp S the desktop Swipe up again to move your open windows back to the desktop E Mac OS 10 7 x Swipe up for Mission Control and view all v of the open windows on your Mac Swipe up again to exit Mission Control This gesture can be customized See choosing custom multi touch functions Contents Index a 4 4 B 76 CINtIQ ao 2s r T E SWIPE DOWN for FLIP 3D EXPOSE APP EXPOSE Using four fingers spaced slightly apart swipe down e Flip 3D Windows Your first swipe opens Flip 3D Swipe down again to close Flip 3D Swipe left or right to move through the open windows Use a single finger tap to select e Expos Mac Your first swipe opens Expos Swipe down again to close Expos Use a single finger tap to select e App Expos Mac OS 10 7 x Swipe down to preview the open windows of the app you are working with Swipe down again to exit App Expos This gesture can be
2. gt Contents Index a 4 4 B 73 CINtIQ ao 2s r T E ZOOM First place two fingers on the display screen surface e Zoom in by moving expanding your fingers away from one another e Zoom out by moving pinching your fingers toward one another Note If zoom functions do not operate correctly within Adobe Photoshop verify that the ZOOM WITH SCROLL WHEEL function is not selected within the Photoshop PREFERENCES options Contents Index CintiQ s JEE a 4 gt 75 ROTATE Two finger rotate Place two fingers diagonally on the display screen surface and then rotate them clockwise or counter clockwise N For best recognition of this gesture start with your fingers positioned diagonally on the display screen and keep them at least 25 mm 1 inch apart Note The rotate gesture may work differently depending on the application you are working with Rotation may work smoothly in 90 degree increments or not at all Rotate around finger Place two fingers diagonally on the display screen surface Keep one finger stationary and move the other finger around it For best recognition of this gesture start with your fingers positioned diagonally on the display screen and keep them at least 25 mm 1 inch apart Note The rotate gesture may work di
3. Adobe RGB Provides a standard color space used in high end graphics applications such as digital still cameras and imaging It provides the highest level of color matching to other output devices Recommended setting for applications that support color management features such as Mac or Adobe DCI Color setting for digital cinema REC BT709 Color setting for High definition television NATIVE Factory setting Highest brightness setting Provides lowest power consumption when kept at factory setting FULL Well balanced image performance settings Native panel color gamut DICOM Medical settings for X ray imaging view PROGRAMMABLE For Color Calibration Software or the Hardware Calibration settings some OSD settings are disabled eciRGB_v2 Color setting intended mainly for the print and publishing industry Notes PRESET GAMUT FULL NATIVE DICOM When selected PICTURE MODE is different from your computer s ICC 6a color profile You may experience inaccurate color reproduction Color Calibration Software developed by Wacom is highly DCl REF PRINTER CMYK recommended to provide extended color management features such as Of ICC profile Emulation and Printer Emulation Contact your supplier for 0 6 more information about this software o s It is recommended to do so within the first 1000 hours of display usage 0 4 h when using calibration hardware for the first time ja l RED
4. USB accessory port See pen display controls Touch Ring mode buttons Press to choose a Touch Ring function Status LEDs show the active mode See pen display controls ExpressKeys See pen display controls See also rear view Contents Index ai IQ R Contents PEN FEATURES Eraser When brought within proximity of the pen display screen the tablet portion of the display reports the pen location Pressure information is reported as you press down on the eraser By default the function is set to ERASE Side switch Be sure the customizable side switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while using the pen You can use the switch whenever the pen tip is within proximity of the display screen You do not need to touch the pen tip to the display surface Toggle the switch in either direction to activate the button functions By default the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK Pen tip replaceable nib The pen activates as soon as it is brought within proximity of the pen display screen This allows you to position the screen cursor without touching the pen tip to the display screen When pressure is applied to the pen tip the pen simulates a primary mouse button click Tip click pressure can be adjusted in the Wacom Ta
5. en iii rrr Connection ports Connection ports DVI I and DisplayPort USB and power Pre installed cables are Pre installed cables routed to enter here are routed to enter Remove cover if access here is required See cable Remove cover if replacement e a gt access is required See cable replacement i eb E o Support legs Pen tether See using a keyboard with Cintiq attachment point One on each side See also front view Cintig 24HD touch or Cintiq 24HD Next steps e Review the pen features and learn about the Cintig display stand e If your product model supports multi touch learn about the multi touch experience with Cintiq e Then if you have not already done so move on to setting up your Cintiq Contents Index ai IQ R Contents FRONT VIEW CINTIQ 24HD Status LED e When using pen in active area of the pen display lights blue when the pen tip eraser or side switch are pressed e LED will not light unless the USB cable is plugged into an active USB port and a video signal is present Power LED Lights blue when power has been supplied to Cintiq and a video signal is present Glows orange when no video signal is detected e g The computer is turned off starting up or has entered a power management mode in which video signals are not sent Hardware control buttons See pen display controls Touch Ring
6. been used on the pen m Select a tool to change its settings display The TOUCH icon is BE Wacom Tablet Pronenn ecja D available for the Cintiq 24HD touch model oO a y Tablet See customizing multi Cintiq 24HDT touch l Tool lt F who S gt Functions Touch Grip Pen Art Pen Removes the selected tool All The button is inactive settings have not been added the ALL icon is displayed and the tool when there is only one item in the list If application specific Application Pen Eraser Calibrate settings apply to all The FUNCTIONS and applications TOUCH icons cannot be deleted Tab settings apply only to the selected tool and application To add a different tool to the TOOL list simply use the tool on your interactive pen display e When you select a tool that has been added to the TooL list the appropriate tab settings for that tool are displayed Any changes you make to the tab settings will then apply to the tool Your changes take effect immediately If a similar tool was previously added the new tool will inherit the settings of the previously added tool These settings can then be customized for the newly added tool e Identical tools will use the same settings To remove a selected tool from the Toot list click on the TOOL list button In the dialog box that appears click DELETE to confirm your selection The selected tool is removed
7. e f you prefer not to or cannot use the side switches on your Grip Pen then set a key to right or double click e Choose from any of the other available functions See customizing the ExpressKeys Important Some applications can override and control the ExpressKey functions For details see using applications integrated for tablet control Use the Wacom Tablet control panel to customize the ExpressKey options Manage your control panel settings Control panel overview Customizing the ExpressKeys Content Ind ee 2 oe GINKIQ ao 2s r T i USING THE TOUCH RINGS Slide your finger around the ring to zoom in or out scroll up or down or to issue the assigned keystroke functions z Example of zooming in ZN p g Move your finger clockwise along the ring to zoom in or scroll down in most JEA applications Tap the upper portion of the Touch Ring for single increment changes based on the assigned function Example of zooming out P Move your finger counter clockwise to zoom out or scroll up Tap the lower portion of the Touch Ring for single increment changes Press a Touch Ring mode button to switch between three customizable states Status LEDs show the active mode As you press each button an overlay appears briefly on your display screen to show the button assignments Auto Scroll Zoom Tap upper or lower Default settings are the same for bd ortion of ring for rhe anaes Top b
8. Check the control panel PEN tab and verify that a CLICK function is assigned to the pen tip Make sure the status LED lights blue when the tip is pressed If the LED does not light verify that the USB cable is plugged into an active port on your computer or on a USB hub If the LED still does not light you may have defective hardware see troubleshooting The pen tip and screen cursor do not properly line up Open the Wacom Tablet control panel and select the CALIBRATE tab Continue with calibrating the pen display Changing the function settings for a pen has no effect Make sure you change the settings for the tool and application that you are using See application specific settings and working with multiple tools The line you are drawing does not line up with the location of the screen cursor Contents To function properly some applications require that the pen be set to pen mode Make sure the pen has not been toggled to mouse mode If you have set the pen to pen mode and the problem still exists then you may have a corrupted preferences file Follow the instructions in Windows specific problems or Mac specific problems to create a new preferences file Index t a a D ai IQ Sip Contents t lq a D The pen side switch does not work Be sure you are using only the pen that came with your product or a Wacom accessory pen specified for use with Cintiq Other pens ma
9. When PICTURE MODE is locked PICTURE MODE IS LOCKED appears on screen To unlock PICTURE MODE settings press the SELECT and up buttons at the same time 0 17 O 01 02 03 04 05 06 07 08 Contents Index a 4 4 56 CintiQ s JEE a 4 gt 57 ADVANCED OSD If you need detailed information about the controls use the advanced menu There are two ways to use the advanced menu Way 1 Using the advanced menu e Press the MENU button to access the OSD menu Use the OSD buttons to move the cursor to the ADVANCED SETTING in Color control systems Press the SELECT button to display the advanced menu Way 1 Exiting the advanced menu e Press the MENU button Way 2 Using the advanced menu e Turn off your display e Turn on your display by pushing the POWER and SELECT buttons at the same time for at least one second simultaneously Then press the control buttons MENU left right up down e You will see the Advanced menu This menu is larger than the normal OSD Way 2 Exiting the advanced menu e Turn off and restart your display in the normal way To make an adjustment ensure the tag is highlighted then press SELECT To move to another tag press MENU then press the left or right button to highlight another tag Tag1 PICTURE MODE Sets PICTURE MODE PRESET 1 to 5 PRESET Selects PICTURE MODE BRIGHTNESS Adjusts the overall image and screen background brightness WHITE
10. When using Cintiq in a position where the display overhangs your desktop do not push or lean against the bottom edge of the display This could cause the stand to disengage and possibly result in personal injury or damage to the pen display if it were to fall When you are done working always move Cintiq fully back onto the desktop Contents Index CintiQ s JEE a 4 gt 25 ADJUSTING DISPLAY HEIGHT AND INCLINE You can adjust the pen display height and incline to best meet your needs throughout the day To change incline or viewing angle face the front of the pen display and grasp it on the left and right side at approximately the same height as the incline levers Use your fingertips to gently squeeze or pull the incline levers toward the pen display This will release a clutch mechanism As you squeeze the levers tilt the pen display to adjust the viewing angle e Squeeze the incline levers on both sides of the pen display at the same time For example squeeze both lower levers or squeeze both upper levers e Fora flatter incline squeeze the lower levers and gently rotate Cintiq down to the desired position e For amore vertical incline squeeze the upper levers and gently rotate Cintiq up to the desired position e As you tilt the pen display the support arms may travel to follow your movements e Release the incline levers to lock in place e Pay attention to how the pen display feels as you adjust incline o
11. 14 131 144 10 110 130 112 114 115 115 114 84 116 115 38 94 91 92 93 71 71 39 96 115 44 111 117 121 128 126 123 121 114 114 127 145 6 8 46 gt t D CintiQ s oa a le 4 D 159 Using ExpressKeys 42 hardware control buttons 41 multi touch 70 pen 34 Radial Menu 104 Touch Rings 44 VGA problems 120 Windows specific problems troubleshooting 127 Work area setting up 32 Working with Cintiq 31 Contents Index a 4 4 159 Ci fall IQ R Contents WACOM INTERNATIONAL OFFICES WACOM TECHNOLOGY CORPORATION 1311 SE Cardinal Court Vancouver WA 98683 U S A Telephone 1 360 896 9833 Fax 1 360 896 9724 WACOM CO LTD JAPAN TABLET SALES DIVISION Harmony Tower 18F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Japan Internet http wacom jp WACOM CHINA CORPORATION 1103 Beijing IFC West Tower No 8 Jianguomenwai Street Chaoyang District Beijing 100022 China Internet http www wacom com cn WACOM AUSTRALIA PTY LTD Unit 8 Stage 1 Cumberland Green 2 8 South Street Rydalmere NSW 2116 Australia Telephone 61 2 9422 6700 Fax 61 2 9420 2272 WACOM TAIWAN INFORMATION CO LTD 9F 1 No 237 Songjiang Rd Zhongshan Dist Taipei City 104 Taiwan R O C Internet www wacom asia tw WACOM INDIA PVT LTD 2nd Floor Elegance Tower District Centre Mathura Road New Delhi 110025 India Telephone 91 11 40601200 Fax 9
12. 3 The French currency unit is Euro Adjust the currency setting to Euro icon from US dollar icon using the left or right button in the Current setting item 4 Select CURRENCY CONVERT SETTING item using the up or down button 5 This initial Euro setting is Germany of OECD 2007 Edition 6 Check receipt of French s electricity prices or OECD data for French French of OECD 2007 Edition was 0 12 7 Adjust the CURRENCY CONVERT SETTING item using the right or left button Content Ind ee 2 CintiQ s oa 4 q gt 55 INFORMATION Provides information about the current resolution display main picture current input setting and technical data including the preset timing being used and the horizontal and vertical frequencies Indicates the model and serial numbers of your display OSD WARNING S G Pama OSD warning menus disappear with use of the MENU button No SIGNAL This function gives a warning when there is no Horizontal or Vertical Sync After power is turned on or when there is a change of input signal the No SIGNAL window will appear RESOLUTION NOTIFIER This function warns if resolution other than the optimized resolution is used After power is turned on or when there is a change of input signal or the video signal does not have proper resolution the RESOLUTION NOTIFIER window will open This function can be disabled in the MENU TOOLS OUT OF RANGE This function gives a reco
13. The configuration you chose was used to determine the default settings for the ExpressKeys and Touch Rings However you can use the Wacom Tablet control panel to easily reconfigure Cintiq for left or right handed users at any time The ExpressKey and Touch Ring settings are automatically reconfigured when you change the handedness setting _ la To reconfigure for left or right handed users Options 1 Open the Wacom Tablet control panel and click Note These settings apply to all tablets mice pens and applications OPTIONS 2 Choose the appropriate setting for your preferred go o handedness To do a right click or other click function hold the pen tip close to the 3 Click OK The existing ExpressKey and Touch Ring tablet and press the side switch mode settings are swapped or flipped between ane ic ap left and right Press the side switch and tap the pen tip to the tablet to do a right click Notes or other click function The hardware control buttons are not affected This is the default setting for Tablet PCs when you change the handedness setting This procedure does not affect the default Mouse Handedness orientation At the system log on and user Right Changes the button orientation on mouse and cursor devices switching screens the pen display uses the Left default configuration you chose during the install process To change the default configuration you must re install the Wacom driver Pressu
14. ai IQ R Contents FRONT VIEW CINTIQ 24HD TOUCH Status LED Power LED e When using pen in active area of the pen e Lights blue when power has been supplied to display lights blue when the pen tip eraser Cintiq and a video signal is present or side switch are pressed Learn about e Glows orange when no video signal is using the Grip Pen detected e g The computer is turned off e Lights when you touch the pen display starting up or has entered a power screen Learn about the multi touch management mode in which video signals are experience with Cintiq not sent e LED will not light unless the USB cable is plugged into an active USB port and a video signal is present Hardware control buttons See pen display controls Touch Ring See pen display USB accessory port controls Touch Ring mode buttons Press to choose a Touch Ring function Status LEDs show the active mode See pen display controls ExpressKeys See pen display controls See also rear view Contents Index ai IQ SD Contents REAR VIEW On Screen Display OSD controls Use for adjusting the display settings Security slot Power switch Push to turn the pen display on or off
15. Adjusts the white color by temperature or xy setting A lower color temperature will make the screen reddish and a higher color temperature will make the screen bluish A stronger x makes the screen reddish a stronger y makes it greenish and weak xy makes it a bluish white 0 43 WHITE RANGE 0 40 0 35 0 30 0 25 0 30 0 35 0 40 0 45 0 48 D Content Ind mm m AM CintiQ s oa fi 4 q gt 58 Tag1 GAMMA Allows you to manually select the brightness level of grayscale cont There are four selections SRGB L Star DICOM and Custom We recommend you show grayscale image data on screen sRGB GAMMA setting for sRGB L Star GAMMA for Lab color space DICOM DICOM GSDF Grayscale Standard Display Function is possible for medical imaging SAMPLE OF PRESET GAMMA 100 80 E amp 6o lw O Z 40 D m 20 Custom 1 8 Custom 2 2 0 64 128 192 255 GRAY STEP 0 255 CusTOM Below items can be adjusted when CusTOM is selected as the GAMMA SELECTION setting Custom Value The gamma value is selected from the rate of 0 5 to 4 0 by 0 1 steps BLACK Adjusts the black luminance When low settings are selected that cannot be displayed the indicator on the OSD will turn magenta Contents Index a 4 4 58 Ci nt IQ 24HD Contents t a p Tag1 RED cont GREEN BLUE Adjusts color gamut Magenta warns of color saturati
16. E Keys Clicks Left Middle Choose a CLICKS option to simulate pressing a button of the selected type on a mouse Ctrl Right Contents Index a 4 4 B 98 CintiQ s JEE a 4 gt 99 FUNCTION NAME DESCRIPTION RADIAL MENU Displays the Radial Menu on your screen Each level of the hierarchical menu consists of eight menu slices which may contain various features and options to choose from BACK Simulates the BACK command in browser applications FORWARD Simulates the FORWARD command in browser applications PAN SCROLL Enables you to position a document or image in any direction within the active pane Do this by pressing a pen button set for PAN SCROLL and then dragging with the pen tip across the pen display screen When you select PAN SCROLL you are Pen Scron od i prompted to set a scrolling speed for use in applications that do not support Pen Scroll Speed grabber hand pixel level panning _ g e A slower setting reduces the scroll rate and is useful for close up and detail work where you need precise Slow Fast Note The Pen Scroll Speed does not affect applications control of the image that pan with a grabber hand e As you move the pen tip the document or image is repositioned to Deiat Cancel follow the direction of pen movement on the pen display screen surface e Release the button or lift the pen tip from the display screen surface when y
17. Markup Language file e Some software developers may create custom settings files which are specifically designed to provide optimum performance when using your Wacom product with their applications e Visit the Wacom web site for your region to choose from a variety of custom settings files that may be available for your product e Each XML file may include customized settings for one or more applications These settings may apply to the ExpressKeys Touch Rings Radial Menu or pen button and eraser functions To import expert settings 1 Choose an XML file with settings for use with a particular application Double click on your file selection 2 Carefully read and follow the instructions in the confirmation dialog e The utility will import settings for one or more applications Any previous settings for those applications may be overridden e You are encouraged to back up any existing control panel settings before importing the expert settings e You can cancel or continue to import the settings 3 When you choose to import settings only the settings specified in the XML file will be imported Any corresponding settings will be overridden with the new values All other existing settings will remain unchanged After the import process is completed you will have an opportunity to view the new settings within the Wacom Tablet control panel Contents Index a 4 4 D 149 CintiQ s oa a le 4 gt 150 PEN AND DIGIT
18. Multi touch enables you to interact with a computer using only your fingertips on the Cintiq display screen surface You can use touch on Cintiq as you would on any other Mac or Windows device such as phones trackpads and notebooks First learn the basic actions to navigate and perform typical mouse operations Then learn how to scroll zoom and rotate Touch is activated whenever you touch the display screen surface e When using touch you can generally position your fingers as far apart as is comfortable However placing your fingers too closely together may be interpreted by Cintiq as input from a single finger or Cintiq may confuse which finger initiated or performed an action or gesture Your fingers must remain within the active area of the screen surface e Experiment with touch to see what works best for you Take care to prevent accidental touches on the display screen when making gestures For example if your small finger touches the display screen surface when zooming or scrolling then you may trigger an unanticipated right click Note For product models that support both pen and multi touch you can simultaneously work with the pen and touch in supporting applications For example you might use touch to turn a 3D object while using the pen to sculpt a surface texture The pen has priority over touch whenever the pen tip or eraser is within proximity of the pen display screen Lift the pen and your hand away from the display s
19. Open the LIBRARY and PREFERENCES folders Remove the following preferences e COM APPLE INK FRAMEWORK PLIST e COM APPLE INK INKPAD PLIST e COM APPLE INK INKPAD SKETCH 3 Go back to SYSTEM PREFERENCES and INK and then enable handwriting recognition 4 Test the Ink function using your Wacom pen display and pen If this procedure does not resolve your problem with Ink contact Apple Support for further assistance Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third party software application Contents Index a 4 4 129 CintiQ s oa a le 4 D 130 TECHNICAL SUPPORT OPTIONS If you have a problem with your Cintiq interactive pen display first check the appropriate installation section in this manual to make sure the pen display is installed correctly Then review the troubleshooting procedures If you cannot find the answer in this manual you may find updated information about your problem in the Read Me file for your operating system located on the Installation CD You can also check the product FAQs Frequently Asked Questions If you have an Internet connection you can download the latest software drivers from the Wacom web site for your region See obtaining software updates Check the Customer Care options on the Wacom web site for your region You may find answers to your questions without having to make a phone call If you cannot solve the problem and you
20. Touch Options when selected M Enable touch input So that you may work in different ways some functions such as a right click can be he alni saia performed using different actions or gestures Eaa ee ht click Position the screen cursor over a touch option alee oe to see a static image of that function Zoom If you do not choose a specific option to view M Rotate then the control panel will display each option Three Fingers Four Fingers sequentially from top to bottom V swipe left right to navigate V Pinch for Launchpad M Spread to show desktop M Swipe left right to switch full screen apps See also navigating with multi touch and choosing custom multi touch functions Default Mac screen capture shown Available options may vary depending on your operating system and version Contents Index a 4 4 81 CintiQ z JEE a 4 D 82 CHOOSING CUSTOM MULTI TOUCH FUNCTIONS u To create custom touch gestures select the MY GESTURES tab Multi touch gestures are modified based on My Gestures your selection from the drop down menus and are available when selected V Enable touch input Position the screen cursor over a touch option Ba Three Fingers to see a static image of that function v Tap and hold If you do not choose a specific option to view Radial Menu a then the control panel will display each option sequentially from top to bottom z R Four Fingers Five
21. Wacom driver for proper operation If you have customized the side switch on your pen to toggle between pen mode and mouse mode make sure that your pen display is operating in pen mode Index a 4 4 D PM ai IQ SD Contents a a D MULTI TOUCH PROBLEMS Multi touch does not work Enable touch by pressing an ExpressKey that is set to TOUCH ON OFF Otherwise open the Wacom Tablet control panel click on the TOUCH icon and go to the STANDARD GESTURES MY GESTURES or TOUCH OPTIONS tab Be sure the ENABLE TOUCH option is selected Multi touch does not seem to fully work The screen cursor can be moved but more complex actions or gestures do not work If the tablet driver does not load properly basic touch movement will be recognized but other actions and gestures will not Install the driver software The pen display does not reliably recognize multi finger touch If you hold your fingers too close together the pen display may not recognize them as being separate Try moving your fingers a little further apart Cannot zoom in or zoom out when working with Adobe Photoshop If zoom functions do not operate correctly within Photoshop verify that the ZOOM WITH SCROLL WHEEL function is not selected within the Photoshop PREFERENCES options Scrolling and panning gestures do not function correctly when working with Adobe Photoshop If touch gestures do not operate correctly within Photos
22. a business environment you will need to ask the system administrator to install the tablet for you The operating system requires the user to have administrative access to install a hardware device The pen and screen cursor do not line up Why The interactive pen display needs to be calibrated This should be done each time you reinstall the tablet driver or delete the Cintiq preference file See calibrating the pen display How do reset my Cintiq preferences to the default settings See managing preferences Can delete all Cintiq preferences at one time Yes See managing preferences What is the best way to clean Cintiq See caring for Cintiq How do change the nib tip of my pen See replacing the pen nib Where can obtain spare parts and accessories See ordering parts and accessories How do find the product model and serial number These are labeled on the back of the Cintiq interactive pen display The model number is typically located above the bar code and the serial number just below the barcode The model number and serial number is needed for all Customer Care support requests Contents Index a 4 4 133 CintiQ z JEE a 4 D 134 CARE AND MAINTENANCE This section provides tips for the care and maintenance of your Cintiq 24HD interactive pen display Caring for Cintiq Replacing the pen nib CARING FOR CINTIQ Keep the Grip Pen and the Cintiq LCD screen surface clean Dust and
23. a second monitor is connected in mirror mode both Cintiq and the other monitor will show identical images and screen cursor movement If you are using Cintiq with other monitors in extended monitor mode you have several options for navigating on the other monitors e Set an ExpressKey or pen side switch to the DISPLAY TOGGLE function You can then press the button to toggle the screen cursor between Cintiq and your other displays For example Cintiq can be used as a pen display where the screen cursor is positioned at the pen tip location on the pen display screen surface Display Toggle enables you to use Cintiq as a standard Wacom tablet where the screen cursor can be moved across the entire desktop or additional displays e Seta pen side switch or an ExpressKey to MODE TOGGLE You can then quickly switch between pen mode for working on Cintiq and mouse mode for working on the other monitors You can also purchase an Intuos5 tablet and use it to work on the other monitors in PEN mode The pen will work on both Cintiq and the tablet Contents Index a 4 4 B 45 CINtIQ ao 2s r T oo ADJUSTING THE DISPLAY Use the Cintiq controls to adjust a variety of display settings Factory presets auto sync and user settings On Screen Display OSD settings OSD controls Cintig 24HD touch OSD controls Cintiq 24HD Power savin FACTORY PRESETS AUTO SYNC AND USER SETTINGS Factory presets For optimal display quality set your
24. appear on screen and the menu color bars will show the amount of adjustment SATURATION Adjusts the color depth of each color Press the right button and the color vividness increases OFFSET Adjusts the color brightness of each color increases Press the right button and the color brightness 1 RED YELLOW GREEN CYAN BLUE and MAGENTA ADVANCED SETTING Shows the ADVANCED MENU See advanced OSD for detailed information Set PICTURE MODE in detail using Tag1 options Content Ind cial pene re le q D 51 CintiQ s AEE a 4 gt 52 TOOLS PIP MODE Select PIP MODE OFF PIP PICTURE BY PICTURE ASPECT PICTURE BY PICTURE FULL You can select an individual PICTURE MODE in each screen This unit can display 2 inputs at a time A Am AB PIP PICTURE BY PICTURE ASPECT PICTURE BY PICTURE FULL Picture In Picture PIP INPUT Selects the PIP input signal PIP LEFT RIGHT When you select PIP in PIP MODE you can control the horizontal position of PIP display area PIP Down UP When you select PIP in PIP MODE you can control the vertical position of PIP display area PIP SIZE Selects the size of the sub picture used in PIP MODE DVI SELECTION Allows you to choose an appropriate mode for the video connection in use DIGITAL ANALOG or AUTO You can also set the DVI selection in the advanced OSD menu Tag6 EDID EXTENSION digital input only A communication setting with input device co
25. as needed Swipe down again to dismiss the diagram or click anywhere outside of the diagram This gesture can be customized See choosing custom multi touch functions sean woreda Weoomorvag ovgeg Joooongon D Contents TAP to show ON SCREEN KEYBOARD Using five fingers spaced slightly apart tap them on the display screen surface This action will launch the on screen keyboard Close the keyboard by again tapping five fingers on the display screen surface This gesture can be customized See choosing custom multi touch functions Index taa CintiQ s JEE a 4 gt 79 CUSTOMIZING MULTI TOUCH Use the Wacom Tablet control panel to customize your product for the way you like to interact with multi touch on your Cintiq and computer Select the TOUCH icon in the TooL list Then select an appropriate tab to customize and change settings using the available options See also navigating with multi touch Manage your control panel settings Control panel overview Setting multi touch options Choosing standard multi touch functions Choosing custom multi touch functions Application specific settings Disabling multi touch Contents Index a 4 4 79 Ci fall IQ R Contents t a p SETTING MULTI TOUCH OPTIONS Select the TOUCH OPTIONS tab For Windows 7 or later only Choose an option to use Wi
26. assigned to the side switches and tip of your pen Pen Tip Feel Tilt Sensitivity 5 Select the function to perform when ore anes ie High pressing the upper or lower side switch oan The selected function occurs when you bring the pen tip within 5 mm 0 20 inch of Current Pressure the display screen surface without touching I Rouble Click the screen and then press the upper or Click Full lower side switch Right Click Tip To make double clicking easier set Tip Double Click Distance the side switch to DOUBLE CLICK g off Large Click Default Double click here to change the pen tip function e At least one tool button should be set to the CLICK function e The tip must be set to CLICK in order to draw in most graphics applications reo peo ate ii A z ptions MobE to best fit the way you like to STEET n use the pen when making right clicks ote These settings apply to all tablets mice pens and applications or other click functions Click on the Side Switch Mode control panel OPTIONS button Hover Click To do a right click or other click function hold the pen tip close to the Select tablet and press the side switch e HOVER CLICK to perform click 4 pe ic ap M a Press the side switch and tap the pen tip to the tablet to do a right click or other click function surface This is the default Toone setting for all except Tablet PCs Hover click This is the def
27. button To activate e For extensive use toggle on PRECISION ins tered Sas MODE by pressing a tool button to which Precision mode settings apply to any tool used on this the function has been assigned tablet Return to normal mapping by again Default oes OK pressing the tool button e For quick edits press and hold a tool button to which the function has been assigned Normal mapping returns when you release the button When using a tool in mouse mode screen cursor movement is adjusted to act as if acceleration were off and speed set to slow DISPLAY TOGGLE Available when Cintiq is connected as part of a multiple monitor system Enables you to toggle the screen cursor between the Cintiq pen display and your other displays For example Cintiq can be used as a pen display where the screen cursor is positioned at the pen tip location on the pen display screen surface Display Toggle enables you to cycle between pen control for Cintiq and your other displays This is like using Cintiq as a standard Wacom tablet where the screen cursor can be moved across the entire desktop or additional displays D Contents Index a 4 4 101 CintiQ s oa a le 4 D 102 FUNCTION NAME DESCRIPTION MODE TOGGLE Toggles between pen mode and mouse mode When using Cintiq on a multiple monitor system this enables you to use your pen to control the other monitors in mouse mode When first setting a pen button to MODE TOGGLE the
28. co kr respectively In other countries please contact your local dealer or distributor Some parts and accessories may not be available in all regions AVAILABLE PARTS AND ACCESSORIES For a list of available parts and accessories visit the Wacom web site for your region See ordering parts and accessories Contents Index a 4 4 152 CintiQ s ae a le 4 D 153 GLOSSARY Active area The area of the pen display where multi touch or your Cintiq tools are detected See touch sensor Application specific settings Cintiq tool and tablet settings that have been customized for individual applications The Wacom Tablet control panel enables you to customize a tool to behave uniquely in different applications Application specific settings are in effect whenever you use the application Aspect The ratio between the vertical and horizontal dimension of the active area on the pen display Click force The amount of force you must apply to the pen tip for a click to occur Double click assist A function of the Wacom Tablet control panel that makes it easier to double click by setting the size of the double click distance Double click distance The maximum distance in screen pixels that the screen cursor can move between clicks and still be accepted as a double click Increasing the double click distance makes double clicking easier but may cause a delay in brush strokes in some graphics applications Eraser a
29. context menu at the screen cursor position You can then select an option in the menu with the touch of a finger Note If Cintiq is configured for left handed use touch to the left of the primary finger TAP TO RIGHT CLICK gt D gt To right click and bring up a context menu at the screen AG cursor position tap the display screen surface with two i fingers spaced slightly apart You can then select an option in the menu with the touch of a finger APPLICATION SPECIFIC FUNCTIONS SCROLL Place two fingers on the display screen surface Using a smooth motion move your fingers together in parallel e Scroll up by moving your fingers in an upward motion e Scroll down by moving your fingers in a downward motion e Scroll left by moving your fingers in a leftward motion e Scroll right by moving your fingers in a rightward motion z Fast scroll Quickly move or flick two fingers together lifting your fingers at the end of the motion e Fast scroll up by flicking your fingers in an upward motion gt e Fast scroll down by flicking your fingers in a downward A 3 motion 00 Note Fast scrolling works only for vertical scrolling UU
30. could fall resulting in physical injury or damage to the product Contents Index a 4 4 gt 144 CintiQ s JEE a 4 D 145 UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom driver software and the Cintiq interactive pen display from your system Important When you remove the Wacom driver software your interactive pen display will no longer operate with full tablet functionality but will continue to function as a mouse device Windows 1 Click on the Windows START button and open the CONTROL PANEL 2 In the CONTROL PANEL window for e Windows 7 and Vista click on UNINSTALL A PROGRAM In the dialog box that appears choose WACOM TABLET and click UNINSTALL e Windows XP select ADD OR REMOVE PROGRAMS In the ADD OR REMOVE PROGRAMS window choose WACOM TABLET and click REMOVE 3 Follow the prompts to remove the software driver If prompted enter your administrator log on name and password 4 When the driver has been removed shut down your system power off your computer and turn off the pen display When your computer and pen display are off disconnect the pen display from your computer Note The Cintiq 24HD touch does not support operation on Windows Vista or XP systems z ac From the Go menu choose APPLICATIONS and open the WACOM TABLET folder Double click on the Wacom TABLET UTILITY icon Click on the TABLET SOFTWARE REMOVE button Enter your administrator log on name and
31. display size is not correct Open the OSD menu and select the AUTO ADJUST option As necessary adjust pitch and phase and horizontal and vertical position Note that some video cards may not show the display in proper sizing The display ripples or shows a moir pattern The display color is not even Contents Open the OSD menu and select the AUTO ADJUST option If this does not solve the problem choose RESET to return the display back to the factory default settings As necessary adjust pitch and phase Index a 4 4 i CintiQ s SASE i K 4 gt 121 PEN TABLET TROUBLESHOOTING If you encounter problems with the tablet portion of the interactive pen display see the following tables Your problem may be described here and you can try the solution offered See the pen display Read Me file for the latest information updates For additional information visit the Wacom web site at http www wacom com General problems Pen problems Multi touch problems Windows specific problems Mac specific problems GENERAL PROBLEMS The computer does not have Check if there is an available USB port on a USB hub If not available an available USB port you will need to add a USB hub or USB card A USB device plugged intothe 1 Make sure the pen display itself is properly connected to a working pen display USB accessory USB port on your computer port does not function 2 Be sure the pen display is powered on a
32. e Cintiq 24HD Launch the Wacom Tablet control panel by pressing the appropriate Cintiq hardware control button Contents Index a 4 4 D 86 Ci fall IQ R Contents taap CONTROL PANEL OVERVIEW Use the Wacom Tablet control panel to customize your Cintiq or Grip Pen When you open the control panel an icon for the Grip Pen or other input tool is displayed in the TOOL list A TOUCH icon is also displayed for product models that support multi touch The appropriate tabs are displayed To customize make changes to the tab controls Experiment with different settings to find what works best for you Any changes you make will take effect immediately Click DEFAULT to return to the factory settings Icons represent your pen display TABLET TOOL and APPLICATION settings Choose FUNCTIONS to customize the ExpressKey Touch Ring and Radial r gt Tablet Cintiq 24HDT k S Tool lt Functions Application Al Menu settings Display Toggle options are available on multiple monitor systems For touch sensitive models choose m TOUCH to customize your touch settings See customizin Touch Tabs display customizable settings for the selected TOOL Displays information dialog and option to DIAGNOSE your product Pen Eraser Calibrate Tip Feel Soft Firm Customize Current Pressure Click Full Tip Double Click Distance off mul
33. from the list along with any custom settings you may have created for it A removed tool can be added back to the TOOL list by placing it back onto the pen display screen Contents Index a 4 4 D 109 CintiQ s oa a le 4 D 110 RENAMING THE TABLET IN THE TABLET LIST Within the control panel TABLET list double click on the pen display icon If desired enter a new name to be used for the pen display icon Name Cintiq 24HDT Default Contents Index a 4 4 gt 110 CintiQ s SER g 4 4 D 111 TROUBLESHOOTING If you are having trouble Wacom recommends you do the following 1 If the Wacom driver failed to load properly first perform the recommended action in any error message that may appear on your screen If that does not solve the problem review the troubleshooting procedures in this chapter 2 If Cintiq does not function properly refer to display troubleshooting or pen tablet troubleshooting Your problem may be described there and you can try the solution offered 3 Open the Wacom pen display Read Me file and look for any information updates 4 Visit www wacom com and choose the Wacom web site for your region where you can check the product FAQs Frequently Asked Questions 5 If you are having a compatibility conflict between Cintiq and a new hardware or software product see obtaining software updates for information on downloading an updated software driver Wacom period
34. keystroke or keystroke combination in the KEYS entry box Keystroke combinations can include letters numbers function keys Such as F3 and modifier keys Such as SHIFT ALT or CTRL for Windows or SHIFT OPTION COMMAND and CONTROL for Mac You can also choose special keystrokes or keystroke combinations from the ADD SPECIAL drop down menu After defining a keystroke or keystroke sequence click OK Important Because the ENTER Windows and RETURN Mac keys can be selected as a defined keystroke they cannot be used to select OK You must use your pen to click on the OK button Enter a name for the keystroke definition The name will be displayed with the respective control or in the Radial Menu as applicable You can create different keystroke functions for different applications See application specific settings Use your pointing device to click OK to accept or Cancel to exit Keys Deletes the last entry in the keystroke entry box Add Special X Clears the entry box Name To learn which keystroke shortcuts are supported by a particular Ga application see the documentation that came with the application MODIFIER Enables you to simulate modifier key s Such as SHIFT ALT or CTRL for Windows Or SHIFT OPTION COMMAND and CONTROL for Mac Many applications use modifier keys to constrain the size or placement of objects Choose one or more modifier options Define moais NNN
35. le q gt 72 Note In the following descriptions two finger actions and gestures apply primarily to Mac Although some gestures may be similar Windows systems use the Windows standard two finger gestures by default For a consistent experience across applications select the USE WACOM gestures option in the Wacom Tablet control panel TOUCH OPTIONS tab BASIC FUNCTIONS Navigate Use a single finger to position the screen cursor eS N The screen cursor jumps to the position where you touch the display screen surface Double click Using a single finger tap twice on an item gt Drag Using a single finger select an item Move your gt a finger across the display screen surface to drag your DW selection Lift your finger to release the item in Tip Vo You can select and drag multiple items on the system desktop Windows Press the CTRL or SHIFT key as you tap to select multiple items Mac Press the SHIFT or COMMAND key as you tap to select multiple items Content Ind cial pene re le q 72 CintiQ s JEE a 4 gt 73 ADD TAP TO RIGHT CLICK Using a single finger select an item Then with a second A finger touch and release to the right of that finger Releasing your finger issues a right click and brings up a N
36. low or high brightness levels If digital compensation occurs the brightness value on the OSD will change to magenta Optimal display performance will be in the range where the OSD brightness value is black When the display cannot achieve the desired brightness the numerical brightness value on the OSD will blink For low brightness settings the display will automatically compensate by adjusting the screen contrast to achieve the desired brightness This will result in a reduced contrast ratio and the OSD indicator will change to magenta For high brightness settings the display will automatically compensate by turning down uniformity compensation in order to achieve the desired brightness The OSD indicator will change to magenta and this may result in decreased uniformity CONTRAST analog input only Adjusts the overall image and background screen brightness by input signal level Note It is recommended that you use BRIGHTNESS to adjust screen brightness for lower power consumption and improved image quality gt Content Ind en a oe CINtIQ ao 2s r i a ECO Mobe Decreases the amount of power consumed by reducing the brightness level OFF No function MopE1 Decreases the brightness range up to 200 cd m Mobe2 Decreases the brightness range up to 100 cd m BLACK Adjusts the black luminance When low settings are selected that cannot be displayed the indicator on the OSD will turn magenta AUTO ADJUST AN
37. m m A M CintiQ s ie a 4 D 135 REPLACING THE PEN NIB To protect your pen display from scratching and for best performance periodically replace your pen nibs Important Replace the pen nib before or when it looks like this The pen nib tip will wear with normal use Excessive pressure will cause it to wear sooner Replace the nib when it gets too short or develops a flat point 1 Unscrew the pen stand base to access the nib removal tool and replacement nibs Nib removal tool Replacement nibs Cintiq 24HD touch 10 standard nibs Cintiq 24HD 6 standard nibs 3 hard felt nibs 1 stroke nib 2 Clasp the old nib and pull it straight out of the pen Use the nib removal tool pair of tweezers needle nosed pliers or similar instrument gt Contents Index a 4 4 135 CintiQ s oa a le q D 136 3 Slide the end of the new nib straight into the barrel of the pen Firmly push the nib until it stops I PX ON Nib Replace when 1 mm 0 04 inch or less A Warning Choking hazard Prevent children from swallowing the pen nib or side switch The pen nib or side switch may accidentally be pulled out if children are biting on them For replacement parts see ordering parts and accessories Important e When not in use place the pen in the pen stand or lay it flat on your desk e When the optional Airbrush is not in use lay it flat on your desk e To maintain the sensitivity of
38. of the separate or composite input signals Try this option if the FINE adjustment does not successfully eliminate the noise SOG Threshold analog input only Adjusts the sensitivity of the Sync On Green input signals Adjusts the slice level when separating synchronization from Sync On Green signal input Clamp position Operating your monitor at a non standard timing may cause images to appear darker than normal or have color distortion Use of the Clamp position control will adjust images to their normal state TagA CARBON SAVING Displays the estimated carbon savings information in kg COST Displays the electricity cost savings in balance CARBON CONVERT SETTING Adjusts the carbon footprint factor in the carbon savings calculation This initial setting is based on the OECD 2008 Edition CURRENCY SETTING Displays electricity pricing available in 6 currency units CURRENCY CONVERT Adjusts electricity prices electric energy equivalent in the electrical rate savings SETTING calculation HOURS RUNNING Shows total running time TagB INFORMATION Provides information about the current display resolution Technical data including the preset timing currently being used The horizontal and vertical frequencies are also displayed Contents Index a 4 4 c2 66 CintiQ s oa a le 4 gt 67 OSD CONTROLS CINTIQ 24HD Menu options are available when you open the On Screen Display LANGUAG
39. selector switch box When a still image is displayed for a long period of time without refreshing the screen an after image remains for a short period of time Prevent image persistence by using a screen saver or other power management feature Color quality is inaccurate RESET the interactive pen display Check the color profile settings that you are using with Cintiq Any changes to the contrast setting should be made in small increments as changes in contrast may affect color accuracy Cintig 24HD touch Ensure SET COLOR VISION EMU is set to OFF Color irregularities appear on the display screen Contents Reduce the brightness Cintig 24HD touch Set UNIFORMITY to a value of 5 gt noon a lf BD Ci fall IQ SD Contents a iq BD The color white does not display as white e Check the color profile settings that you are using with Cintiq e Verify that the display is operating at the factory default settings If that is not sufficient then adjust color as necessary For details on color management refer to your operating system and application documentation e Verify that the video cable and port are fully connected Picture has loss in brightness Increase the brightness level or RESET the interactive pen display LCD brightness degradation may occur due to long term usage or extremely cold conditions Cintiq 24HD touch e Ensure that Eco MODE is turned off e n PIC
40. setting for change in signal condition This function adjusts approximately every 33 minutes H RESOLUTION Contents Adjusts the horizontal size by increasing or decreasing the setting Press the right button to expand the width of the image on the screen Press the left button to narrow the width of the image on the screen Index a 4 4 c2 CintiQ z JEE a 4 D 63 Tag5 V RESOLUTION Adjusts the vertical size by increasing or decreasing the setting Press the right cont button to expand the height of the image on the screen Press the left button to narrow the height of the image on the screen EXPANSION Sets the zoom method FuLL The image is expanded to full screen regardless of the resolution ASPECT The image is expanded without changing the aspect ratio OFF The image is not expanded Custom When CUSTOM is selected as the expansion mode it becomes possible to adjust the H ZOOM V ZOOM and ZOOM Pos SIDE BORDER COLOR Adjusts the side black bars color between black and white Tag6 DVI SELECTION Allows you to choose an appropriate mode for the video connection in use DIGITAL ANALOG or AUTO EDID EXTENSION A communication setting with input device containing signal timing digital input only NorMAL When a PC or other computer equipment is connected select Normal Enhanced Alternate setting for non PC devices such as DVD players or game consoles Note Interlaced signals 480i
41. side switch to double click Open the Wacom Tablet control panel and go to the PEN tab Try increasing the TIP DOUBLE CLICK DISTANCE or using a lighter TIP FEEL Set an ExpressKey to DOUBLE CLICK and use it to issue double clicks Windows Try setting your system to launch programs with a single click See clicking The eraser selects everything or will not stop erasing Contents Open the Wacom Tablet control panel and go to the ERASER tab Move the ERASER FEEL slider toward FIRM or select CUSTOMIZE and increase the CLICK THRESHOLD setting If this does not help see testing controls and input tools Index t a Dx Ci fall IQ SD Contents a lq 4 D You notice a delay at the beginning of pen or inking strokes Open the Wacom Tablet control panel and go to the PEN tab Try decreasing the TIP DOUBLE CLICK DISTANCE If that does not work move the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order to turn off double click assist You have to press hard with the pen when clicking drawing or writing Open the Wacom Tablet control panel and go to the PEN tab Move the TIP FEEL slider toward SOFT or select CUSTOMIZE and decrease the SENSITIVITY and CLICK THRESHOLD settings The pen tip does not function Be sure you are using only the pen that came with your product or a Wacom accessory pen specified for use with Cintiq Other pens may not function properly on the pen display
42. think your Wacom product is not working properly contact the Wacom support staff for the area where your product was purchased See the Wacom Read Me file located on the Installation CD for contact information You can also find contact information by checking the Wacom web site for your region When you call you should be at your computer with the following information available e This manual e Pen display serial number See the label on the back of the pen display e Driver version number See the Installation CD or click on the Wacom Tablet control panel ABOUT button e The make and model of your computer and operating system version number e The make model and connection type of your video card e A list of peripheral devices attached to your computer e The software application and version you were using when the problem occurred e The exact wording of any error message that appeared on your screen e What happened and what you were doing when the problem occurred e How you tried to solve the problem You can also contact the Wacom Customer Care Center by visiting the Wacom web site for your region and completing an Email Inquiry form Contents Index a 4 4 130 CintiQ s JEE a 4 D 131 OBTAINING SOFTWARE UPDATES Wacom periodically updates the tablet software driver to maintain compatibility with new products If you are having a compatibility problem between Cintiq and a new hardware or software produc
43. this function is set to ON you can adjust the brightness with the left or right buttons while the OSD menu is off The standard OSD can be accessed with the MENU button When this function is set to OFF some display buttons are disabled FACTORY PRESET Selecting FACTORY PRESET allows you to reset all OSD control settings back to the factory settings Individual settings can be reset by highlighting the control to be reset and pressing the RESET button ECO INFORMATION if IK Lo CARBON SAVINGS Displays the estimated carbon savings information in kg Cost Displays the electricity cost savings in balance CARBON CONVERT SETTING Adjusts the carbon footprint factor in the carbon saving calculation This initial setting is based on the OECD 2008 Edition CURRENCY SETTING Displays electricity pricing available in 6 currency units CURRENCY CONVERT SETTING Allows for localization of the electricity costs for accurate information in the electrical rate savings Note How to change CURRENCY SETTING amp CURRENCY CONVERT SETTING for Cost Meter The initial setting is Currency setting US and the Currency Convert setting 0 11 This setting can be changed using the ECO INFORMATION menu If you want to use the French setting refer to the steps below 1 Open menu by pressing the MENU button and select the ECO INFORMATION menu using the left or right button 2 Select CURRENCY SETTING item by pressing the up or down button
44. to first back up your tablet preferences In the Wacom Tablet Utility select CURRENT USER or ALL USERS Then click BACKUP and follow the prompts e Then delete the tablet preferences as follows Single user When the utility starts select CURRENT USER and click REMOVE Log out then log back in When the pen display driver loads it will create a new preferences file with the factory defaults Multiple users When the utility starts select ALL USERS and click REMOVE Log out then log back in When the pen display driver loads it will create new preferences files with the factory defaults You can quickly restore tablet preferences that have been backed up for the CURRENT USER or ALL USERS by clicking RESTORE within the utility Note Do not manually remove the WACOMTABLET PREFPANE file from the main LIBRARY PREFERENCEPANES folder This file is only to be removed when uninstalling the Wacom software driver and then only when using the Wacom Tablet Utility Recalibrate the pen display See calibrating the pen display Contents Index a 4 4 D 128 CintiQ z JEE a 4 D 129 Ink does not work correctly There may be a problem with the Ink preferences Remove the with the pen display damaged preference files as follows They will be re created when you enable handwriting recognition 1 Open SYSTEM PREFERENCES choose SHOW ALL and select INK Then turn off handwriting recognition 2 From the Go menu choose your HOME
45. unstable or flickering image or horizontal distortion lines PITCH VGA only Changes the display data frequency to match that of your graphics card Use when you experience an unstable or flickering image or vertical distortion lines VERTICAL VGA only Changes the vertical position of the image To automatically adjust use the AUTO ADJUST option HORIZONTAL VGA only Changes the horizontal position of the image To automatically adjust use the AUTO ADJUST option AUTO ADJUST VGA only Choose this function to automatically optimize the display screen image RESET returns the display parameters of the current mode to their factory default settings EXIT dismisses the OSD without making changes Content Ind en a CintiQ s JEE a 4 D 69 POWER SAVING Cintiq conforms to VESA power saving guidelines When used with a Display Power Management Signaling DPMS compliant computer or video card the display will automatically comply with the power saving parameters shown below When power saving functions are in effect the screen display is darker than usual COMPUTER MODE H SYNC __ V SYNC VIDEO POWER LED Power ON Yes Yes Active Blue Standby mode No Yes Blanked Orange Suspend mode Yes No Blanked Orange OFF mode No No Blanked Off Content Ind ee 2 CintiQ s ae a le 4 D 70 THE MULTI TOUCH EXPERIENCE WITH CINTIQ The Cintiq 24HD interactive pen display is designed to enhance the way you work
46. video card to a resolution of 1920x1200 This is the maximum native resolution that can be used with Cintig See the Important Product Information guide for details Auto sync Cintiq automatically synchronizes to the incoming signal The auto sync function sets the horizontal and vertical screen position as well as pitch and phase Auto sync will function between the supported horizontal and vertical frequency ranges See the Important Product Information guide for details If Cintiq does not automatically synchronize with the incoming signal you can use the OSD AUTO ADJUST option to initiate display synchronization Further screen display adjustments can be manually made using the On Screen Display OSD controls Color calibration Changing the color color temperature contrast brightness or backlight from their default settings will override the color profile used with Cintiq Contents Index a 4 4 B 46 CINtIQ ao 2s r T i ON SCREEN DISPLAY OSD SETTINGS The OSD function enables you to optimize a variety of pen display settings at the touch of a button Use the OSD controls located on the upper edge of the pen display to make adjustments e To open or exit the OSD menu press the MENU button e Use the selection buttons to navigate and select an option e To choose an option press the SELECT button SELECT MENU lt gt v A RESET C JC JC JC OCO Cc BUTTON FUNCTION SELECT Acti
47. you can use your pen on the Cintiq display screen to move the screen cursor When you place the pen tip on the display screen the screen cursor should immediately jump to a corresponding position approximately beneath the pen tip Lift the pen tip and place it on the display screen surface in a different location The screen cursor should again jump to the new position This is known as absolute positioning and enables you to position the screen cursor without having to drag your pen across the display screen surface If your product model supports multi touch the screen cursor will immediately jump to a position beneath your finger tip when you touch the display screen surface 5 Check the Read Me file for updated information Review also the Important Product Information guide located on the Installation CD for cautions and warnings If you have trouble installing Cintig see troubleshooting 6 Next precisely align the screen cursor with the pen tip position See calibrating the pen display Notes User specific preferences are supported After logging on each user can customize their personal settings in the Wacom Tablet control panel Switching to another user either by logging on or fast user switching methods will automatically load the settings for that user If the pen display does not respond properly or you lose cursor control the pen display preferences may be corrupted See managing preferences to delete the current pref
48. your input tools do not store them in a container where they will rest on their tip or eraser Improper storage may damage the pen tip pressure sensor s Contents Index a 4 4 D 136 CintiQ s oa a le 4 D 137 OTHER USEFUL INFORMATION This section includes instructions on how to manage your Cintiq preferences uninstall the product software and more Removing Cintiq from the display stand Mounting Cintiq on the display stand Using an alternate mount or stand Uninstalling Cintig Managing preferences Installing multiple tablets Using applications integrated for tablet control Importing expert settings Pen and digital ink capabilities in Windows Product information Ordering parts and accessories Available parts and accessories Contents Index CintiQ s JEE a 4 gt 138 REMOVING CINTIQ FROM THE DISPLAY STAND The Cintiq interactive pen display has been specifically designed for use when mounted on the Cintiq display stand However there may be times when it will be necessary to remove the pen display from the stand For example you may want to locate the pen display on a suitable VESA mounting arm See using an alternate mount or stand Important Request assistance from another person when removing Cintiq from the stand Cintiq is heavy Use care when working with or moving the unit To remove the pen display from the stand 1 First disconnect all cables from between the display st
49. 0 FINE value is wrong FINE value is correct AUTO FINE analog input only This function automatically and periodically adjusts the FINE setting for change in signal condition This function adjusts approximately every 33 minutes EXPANSION Sets the zoom method FuLL The image is expanded to 1920 x 1200 regardless of the resolution ASPECT The image is expanded without changing the aspect ratio OFF The image is not expanded CUSTOM See the advanced OSD menu for detailed instructions SHARPNESS This function is digitally capable of keeping a crisp image at any time It is continuously adjustable to get as distinct or as soft an image as you prefer and is set independently by different timings Content Ind e w a oe CINtIQ ao 2s r T i COLOR CONTROL SYSTEMS Q Lo p j PICTURE MODE Change the picture mode that is most suitable for the type of content that is shown You can change up to 5 types See advanced OSD Tag1 PICTURE MODE and using the Picture Mode function for more information WHITE Adjust the white temperature by NATIVE or by increasing or decreasing this setting A lower color temperature will make the screen reddish and a higher color temperature will make the screen bluish NATIVE is the default color temperature of the LCD panel 6500K is recommended for general graphic design 5000K is recommended for print matching ADJUST Hue Adjusts the hue of each color The change in color will
50. 1 11 40601235 Contents Index WACOM WACOM EUROPE GMBH Europark Fichtenhain AQ 47807 Krefeld Germany Internet http Awww wacom eu WACOM CO LTD ASIA PACIFIC DIVISION Harmony Tower 18F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Japan Telephone 81 3 5309 1513 Fax 81 3 5309 1514 WACOM KOREA CO LTD 1211 12F KGIT Sangam Center 1601 Sangam dong Mapo gu Seoul 121 913 Korea Telephone 82 2 557 3894 Fax 82 2 557 3895 WACOM SINGAPORE PTE LTD 5 Temasek Boulevard 12 09 Suntec Tower Five Singapore 038985 Telephone 65 6258 8640 Fax 65 6258 8697 WACOM HONG KONG LIMITED Room 1201 Tai Tung Building 8 Fleming Road Wanchai Hong Kong Telephone 852 25739322 Fax 852 25739500 160
51. 41 144 145 146 147 148 149 150 151 152 152 153 156 taap Ci fall IQ R Contents ABOUT THE MANUAL This manual provides quick access to information about your Cintiq 24HD or Cintiq 24HD touch The information is common to Windows and Mac computers Windows screen captures are shown unless otherwise noted e Go directly to table of contents or index topics by clicking on them e Use the navigation controls to move through the manual i Go to front page Contents Go to table of contents D Page back or page forward Index Go to index a Go back to previous view topic Go to topic Topic continued e Use your pdf viewer zoom in tool to increase the size of the manual on your display screen See the viewer application help for information on any additional tools that help you use and print the manual e SMALL CAPITAL LETTERS are used to identify the names of keyboard keys dialog boxes and control panel options e Be sure to see also the Important Product Information guide for Cintig located on the Installation CD The guide includes product safety precautions specifications and your license agreement e The following information is not included with this product information about your specific computer hardware or operating system or information about your application software Your best source for this information is the set of manuals and discs that came with your hardware operating system or appli
52. 576i 1080i are not supported If you have any problems see Troubleshooting When EDID EXTENSION has been changed the connected equipment has to be restarted VIDEO DETECT Selects the method of video detection when more than one computer is connected FIRST When current video input signal is not present then the display searches for a video signal from the other video input port If the video signal is present in the other port then the display switches the video source input port to the new found video source automatically The display will not look for other video signals while the current video source is present Last When the display is showing a signal from the current source and a new secondary source is supplied to the display then the display will automatically switch to the new video source When current video input signal is not present then the display searches for a video signal from the other video input port If the video signal is present in the other port then the display switches the video source input port to the new found video source automatically NONE The display will not search the other video input port unless the display is turned on OFF TIMER Display will automatically turn off after the preset time period from power on with the ON OFF function When you select On press SELECT and the left or right button to adjust Before powering off a message will appear on the screen asking if you want to delay
53. AL INK CAPABILITIES IN WINDOWS Microsoft Windows 7 and Vista provide extensive support for pen input Pen features are supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic and Windows Vista Home Basic Use Cintiq and your Wacom pen for quick intuitive results Note The Cintiq 24HD touch does not support operation on Windows Vista systems e Note taking Jot notes and capture quick sketches in Windows Journal Use the Journal search engine to locate your handwritten content e Handwriting recognition Quickly enter handwritten information anywhere the computer accepts typed input Convert your handwritten content to typed text at any time e Gestures Make simple gestures on the pen display to trigger customizable actions To customize gestures select the FLICKS tab in the Windows 7 PEN AND TOUCH or Windows Vista PEN AND INPUT DEVICES control panel e Digital Ink in Microsoft Office 2007 and 2010 Utilize the enhanced digital mark up and inking tools found on the Review tab within applicable applications The Windows 7 or Vista Input Panel enables you to use handwriting or an on screen keyboard to directly enter text with your Wacom pen There are different ways to launch the Input Panel e Click on the Input Panel icon which appears when you move the screen cursor into a text entry area e Click on the Input Panel tab located by default on the left edge of the display screen e Click on the Table
54. ALOG INPUT ONLY AUTO ADJUST analog input only Automatically adjusts the Image Position H SIZE settings and FINE settings AUTO CONTRAST analog input only Adjusts the image displayed for non standard video inputs IMAGE CONTROLS N LEFT RIGHT Controls Horizontal Image Position within the display area of the LCD Down UP Controls Vertical Image Position within the display area of the LCD H SIZE V SIZE analog input only Adjusts the horizontal size by increasing or decreasing this setting If the AUTO ADJUST function does not give you a satisfactory picture setting a further tuning can be performed using the H SIZE or V SIZE function dot clock For this a moir test pattern may be used This function may alter the width of the picture Use Left Right Menu to center the image on the screen The image should be homogeneous y H SIZE value is wrong H SIZE value is improved H SIZE value is correct gt Content Ind e w ad CintiQ s ie a 4 gt 50 FINE analog input only Improves focus clarity and image stability by increasing or decreasing this setting If the AUTO ADJUST function and the H SIZE function do not give you a satisfactory picture setting a fine tuning can be performed using the FINE function For this a moir test pattern may be used The image should be homogeneous G us s
55. Contents wE 2 Cintia so interactive pen display User s manual Cintiq 24HD touch DTH 2400 Cintiq 24HD DTK 2400 Setting up Using the display stand Using the pen Customizing the pen Navigating with multi touch Customizing multi touch Using the pen display Customizing the pen display Using the Radial Menu Application specific settings FAQs Troubleshooting Wo CO mMm Contents Index Ci fall IQ R Contents Cintiq 24HD User s Manual Version 2 0 Rev C1412 Copyright Wacom Co Ltd 2012 All rights reserved No part of this manual may be reproduced except for your express personal use Wacom reserves the right to revise this publication without obligation to provide notification of such changes Wacom does its best to provide current and accurate information in this manual However Wacom reserves the right to change any specifications and product configurations at its discretion without prior notice and without obligation to include such changes in this manual The above year indicates when this manual was prepared However the date of release to the users of the manual is simultaneous with the introduction into the market of the applicable Wacom product Cintiq and Wacom are registered trademarks of Wacom Co Ltd Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Microsoft Windows and Vista are e
56. DVI D cable into the stand for a clean appearance Screw type Phillips flat fillister head M3 6 black hi 7 3 Replace the back cover and secure using the original screws Content Ind e e 2 oe CintiQ s ie a 4 gt 29 There may be times when you will need to remove or replace a connection cable For example e When using a VGA connection you must remove the DVI D cable and replace it with the provided DVI I to VGA cable e When mounting Cintiq on a VESA mounting arm and you wish to use the existing cables that come with Cintiq e When replacing a suspected bad cable To remove a cable 1 Remove the back cover of the display stand as described above 2 Determine which cable to remove Cable track locations are as follows DisplayPort DVI D USB Content Ind en a CintiQ s JEE 4 gt 30 3 Remove the screws qty 2 Phillips from the support arm cover which houses the cable you wish to remove 4 Raise the display support arms to the vertical locked position Adjust the pen display incline as needed for adequate clearance From the rear of the pen display unclip and lift away the cable connector covering Screw type Phillips flat fillister head M3 17 black 5 Carefully disconnect the cable and unthread it from the support arm cable track Important When installing or replacing a cable properly route the cable through the support arm pivots wher
57. E options allow you to choose the language in which to display the OSD menu OSD POsITION options include e VERTICAL Adjusts the vertical position of the OSD menu window e HORIZONTAL Adjusts the horizontal position of the OSD menu window e TRANSPARENCY Changes the opaqueness of the OSD menu background DISPLAY options include e CONTRAST Increases or decreases image contrast Changes in contrast may affect color accuracy e BRIGHTNESS Increases or decreases the image brightness e BACKLIGHT Increases or decreases the backlight brightness level COLOR options include e 5000K 6500K 9300K Enables you to adjust the pen display color temperature in degrees Kelvin e DIRECT displays the colors directly from the video card without any adjustment When selected contrast or brightness cannot be adjusted e CUSTOM enables you to independently adjust the RED GREEN and BLUE display colors Any changes you manually make to the color settings will override the color profile settings SCALING options include e FULL Resizes the image to fill the whole screen e ASPECT Resizes the image to fill as much of the screen as possible while maintaining the correct aspect ratio e 1 1 Displays the image at the actual resolution D Content Ind r E CintiQ s JEE a 4 gt 68 OTHER options include PHASE VGA only Synchronizes the signal timing of the pen display to that of your graphics card Use when you experience an
58. ExpressKey again to enable touch See also customizing the ExpressKeys INK TOGGLE Mac only Toggles the ink in any application function of Ink on and off Ink automatically recognizes and converts your handwriting into text and inserts it into a document Handwriting recognition must be turned on for this function to work See your Mac help for information on working with Ink ON SCREEN KEYBOARD Launches the on screen keyboard when you press the button to which this function is assigned Press the button to close the keyboard when open EXPOSE Mac only Tiles all open windows To access this option first choose KEYSTROKE and then click on the ADD SPECIAL menu within the dialog box PRESSURE HOLD Locks the pressure at the current pressure level until the button is released For example you can paint with pressure sensitivity until you reach the brush size that you like You can then press the button and continue painting with the same size brush until the button is released Contents Index a 4 4 100 CintiQ s oa a le 4 D 101 FUNCTION NAME DESCRIPTION PRECISION MODE Changes the mapping around the current pen tip position so that you must move the pen farther for the screen cursor to cover a specific distance on the display screen This feature can be very useful for the precise control of pen or brush strokes You can adjust the precision setting when mode i assigning this function to a tool
59. Fingers See also navigating with multi touch and Hi Saipe up J Tap and hold choosing standard multi touch functions Show Desktop v Keystroke z Save V Swipe down V Swipe down Flip 3D v Show Settings x Default Windows screen capture shown Available options may vary depending on your operating system and version Windows This tab is visible only after you select the USE WACOM GESTURES option in the TOUCH OPTIONS tab Contents Index a 4 4 C2 82 CintiQ s JEE a 4 D 83 DISABLING MULTI TOUCH u Choose the STANDARD GESTURES MY GESTURES Or TOUCH OPTIONS tab to disable and enable touch e Deselect to disable multi touch My Gestures You can still work with the ExpressKeys and pen v Enable touch input e Select to ENABLE TOUCH Three Fingers e This option can also be changed by 7 Tap and hold pressing an ExpressKey to which the rary at z TOUCH ON OFF function has been assigned Four Fingers Five Fingers v Swipe up v Tap and hold Show Desktop z Keystroke z Save V Swipe down v Swipe down Flip 3D x Show Settings Default MY GESTURES tab shown Press an ExpressKey or other tool button configured for the SETTINGS option to display an interactive diagram of the current Cintiq settings on your display screen Click TOUCH PROPERTIES to access your touch settings in the Wacom Tablet control panel Contents Index a 4 4 83 CINtIQ ao 2s r T i TES
60. For best results set Cintiq to the maximum native resolution of 1920x1200 See the Important Product Information guide located on the Installation CD for details about resolution sizes that can be used with Cintiq The display size and color resolution may be constrained by the capabilities of your video card To fine tune see adjusting the display Windows If you are using Cintiq as a secondary display you may first need to enable Cintiq in your display properties control panel After the LCD monitor portion of the installation is working to your satisfaction move on to step 2 software installation Notes Each LCD panel is produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect display Wacom does not allow any pixel to be always white A small number of subpixels are allowed to show a wrong color for some parts of the color spectrum See the Important Product Information guide for more information If an image has fine striping such as screen stripes it may appear to flicker or display a moir pattern Do not apply excessive pressure on the display screen surface it may cause the appearance of a moir or pooling pattern If this occurs use less pressure on the display screen when working with the pen When a still image is displayed for a long period of time an after image may remain for a short time To prevent this use a screen saver or other power management featur
61. MOUSE MODE dialog box is displayed where you can adjust the mouse acceleration and speed Sets the screen cursor tracking speed when in mouse mode C Sets the screen cursor acceleration Mouse Acceleration Mouse Speed when in mouse mode g off High Slow Fast Note You can only set one Mouse Speed and one Mouse Acceleration for each device Mouse mode settings can be accessed from a number of different locations within the control panel However only one MOUSE ACCELERATION and SPEED setting can be made for each pen and application that you are customizing The mouse mode settings are independent of system settings Changes you make to these settings in the Wacom Tablet control panel do not affect similar system settings However changes made to similar system settings may affect your pen display settings ERASE Pen only Sets a button so that when the button is pressed the pen tip will act like the eraser in applications that support the ERASE function Default setting for the eraser See erasing Contents Index a 4 4 gt 102 CintiQ s JEE a 4 gt 103 FUNCTION NAME DESCRIPTION SETTINGS Activates on your display screen an interactive diagram of the current ExpressKey Touch Ring pen and multi touch settings The current functions for each control are shown Click on any section of the diagram to open the appropriate Wacom Tablet control panel tab You ca
62. SING THE SIDE SWITCH The pen comes equipped with a side switch This switch has two customizable functions that can be selected by rocking the switch in either direction You can use the side switch whenever the pen tip is within proximity 5 mm 0 2 inch of the display screen surface You do not need to touch the pen tip to the display surface in order to use the switch By default the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK You can customize or disable the switch functions using the Wacom Tablet control panel WORKING WITH PRESSURE SENSITIVITY The pen responds to the nuance and inflection of your hand movements enabling you to create natural looking pen and brush strokes within applications that support this feature To draw ink or write with pressure sensitivity move the pen along the display screen surface while applying various amounts of pressure downward on the tip of the pen Press hard for thick lines or dense color Press gently for thin lines or softer color Some applications require that you first select a pressure sensitive tool from the application tool palette To adjust tip feel see adjusting tip feel and double click Visit the Wacom web site to learn about applications that support pressure See product information Content Ind cia oe re le gt 37 CintiQ s oa a le 4 D 38 DRAWING WITH TILT The pen display recognizes when you tilt the pen from vertical to
63. SKEYS Press individual keys to perform frequently used functions or keystrokes ExpressKeys can also be used to modify your pen touch or other input tool properties as you work If your product supports multi touch you can also use gestures to perform many of these functions Default settings are shown by ExpressKey number below 1 SHIFT 2 ALT OPT 3 RADIAL MENU 4 CTRL COMMAND 5 PAN SCROLL Space 1 UNDO CTRL COMMAND Z 2 REDO CTRL COMMAND Y 3 BRUSH PANEL F5 4 PRECISION MODE 5 DISPLAY TOGGLE Right handed configuration shown For left handed configuration the ExpressKey settings are swapped or flipped between left and right Note The ExpressKeys can be operated in combination with one another For example customize one key for the CTRL function and another for ALT When you press both keys at the same time a CTRL ALT function is initiated Contents Index a 4 4 42 CINtIQ ao 2s r T i e Use the Radial Menu to expand the functionality of your Cintiq e Display an interactive diagram of the current pen display settings by pressing the appropriate hardware control button at the top of the pen display You can also press an ExpressKey or other tool button set to SETTINGS Settings may vary depending on your product model Consider some of these other ways to use the ExpressKeys e Seta key to a commonly used keyboard shortcut e Seta key to launch a commonly used file or application
64. TING MULTI TOUCH PAS If you encounter problems with multi touch it is a good idea to first check the assigned touch functions or reset them to their default conditions To further test touch 1 Attempt to move the screen cursor by touching your finger in different places on the display screen surface Touch to select an item The status LED should brighten when you touch the display screen surface See also testing Cintiq 2 Open the Wacom Tablet control panel and click on the ABOUT button In the dialog box that appears click DIAGNOSE The DIAGNOSTICS dialog box shows dynamic information about Cintig your Cintiq tool s and appropriate information for touch sensitive product models See also testing controls and input tools 3 With the DIAGNOSTICS dialog box open touch the display screen surface with first one then with two fingers Each time you touch the display screen surface the tablet status LED should brighten and the TOUCH INFO state should change 4 When you are done click the CLOSE button to exit the dialog box Content Ind ee a oe CintiQ s a fi 4 q D 85 CUSTOMIZING YOUR CINTIQ After mastering the basics of using your pen and Cintiq 24HD interactive pen display you may want to customize the way Cintiq works This chapter describes how to adjust your pen display and input tool settings Advanced users can learn how to further optimize Cintiq by creating application specific settings Manage you
65. TURE MODE set to NATIVE Cintig 24HD touch Power LED flashes a pattern of long and short blinks Contents The pen display is equipped with the ability to self diagnose abnormalities When the LCD detects a problem the LED flashes in a pattern of long and short blinks depending on the type of problem detected If this occurs contact Wacom for Technical Support See the technical support options and the Read Me file for information on where to obtain support for your region noon a lf BD ai IQ SD Contents lq aD VGA PROBLEMS The display ripples or flickers Open the OSD menu and select the AUTO ADJUST option Then if necessary manually adjust pitch and phase Verify that the display adapter or video card matches the specifications for the interactive pen display Adjust the refresh rate in the display properties control panel The display is not clear Text or other portions of the screen appear blurred Set the display resolution of your video card to the maximum native resolution that can be used with your pen display See the Important Product Information guide for details For optimum performance set the refresh rate to use a vertical frequency of 60 Hz Turn off the pen display then turn it back on Open the OSD menu and select the AUTO ADJUST option If necessary manually adjust the brightness pitch and phase settings The display and LCD panel are not lined up The
66. aa ai IQ SD Contents t a a D PEN PROBLEMS The pen works only in mouse mode and does not draw or write with pressure sensitivity The driver software for the tablet portion of the pen display was not installed or did not load properly For pen display models that combine pen and multi touch basic touch movement will continue to be recognized but other actions and gestures will not e Make sure the driver software is installed and functioning e Install the driver software in accordance with step 2 software installation The pen does not draw or write with pressure sensitivity Some applications require that you turn on the pressure capabilities within the application or selected tool before the pen will respond as a pressure sensitive tool Verify also that your application supports pressure sensitivity Clicking is difficult Open the Wacom Tablet control panel and go to the PEN tab Try using a lighter TIP FEEL The pen selects everything or will not stop drawing Open the Wacom Tablet control panel and go to the PEN tab Move the TIP FEEL slider toward FIRM or select CUSTOMIZE and increase the CLICK THRESHOLD setting If this does not help see testing controls and input tools The pen nib may be worn See replacing the pen nib Double clicking is difficult Be sure you are quickly tapping the display screen twice in the same place Wacom recommends using the
67. ace all cables on top of the stand base and ensure they do not hang free Tripping over loose cables can cause physical damage or personal injury e Request assistance from another person or persons Each person should securely grasp the lower part of a display support arm near the display stand base With the other hand grasp the base of the stand at the front corner Using care lift and carefully move this product while supporting the base of the stand Important The assembly is heavy Do not attempt to lift Cintiq by yourself Each person should use both hands to securely grasp the product Grasp the stand base at the corner areas to avoid any sharp edging DO NOT lift the pen display itself otherwise damage might occur to the LCD if it flexes during movement Also the pen display does not have sufficient strength to support the load of the stand hanging freely from it Work together and lift carefully e Locate Cintiq on a desktop or other working surface that is flat clean and free of any moisture or oily film Taking care not to pinch your fingers do this by first placing the rear half portion of the stand onto the table surface Then slide the stand fully into place so that it will not tip or fall e When in place use the incline levers to rotate the display back to a vertical position A Warning Do not lift by the incline levers or upper portion of the display support arms Improper operation may lead to physical injury or dam
68. ack in When the software driver loads it will create a new preferences file with the factory defaults e To back up your preferences select CURRENT USER or ALL USERS Then click BACKUP e To restore preferences that you had previously backed up select CURRENT USER or ALL USERS Then click RESTORE e Carefully follow any prompts that may appear Contents Index a 4 4 gt 146 Ci fall IQ SD Contents INSTALLING MULTIPLE TABLETS Any pen display or tablet that has been detected on your system will appear as an icon within the Wacom Tablet control panel TABLET list Select a pen display or tablet icon for which to customize tool and application settings A a D Cc Wacom Tablet P j lead e The control panel will not launch unless Tablet hall gt Cintig 24HDT Intuos5 touch m a supported pen display or tablet is Tok connected to the computer Functions Touch Application A hal s All Other Photoshop e Settings can only be viewed or changed for an attached pen display or tablet To add a new pen display or tablet connect it to your computer The system will automatically find the pen display or tablet and initialize it An icon for the pen display or tablet will then appear in the control panel Important When installing additional pen display units or tablets on Windows systems the eraser function may not work in some applications when using the additional pen displa
69. age to the stand Avoid catching your finger in the gaps of the movable portions of the stand Place Cintiq securely on a level stable desktop or other working surface Do not allow any portion of the display stand base to protrude from the installation surface Otherwise Cintiq may fall and cause physical damage or personal injury Do not place this product on any unsteady surface or table Do not place on slanted areas unstable areas or areas where vibration is present Physical damage or personal injury may result if this product falls from an unsuitable surface Do not place this product on any wet surface or table Doing so may cause the pads on the base of this product to slip allowing the product to fall D Contents Index a 4 4 gt 22 CintiQ s ie 4 gt 23 After placing Cintiq in its primary location you can shift the unit to different positions Slide the display stand on your desktop Turn from side to side For those who prefer a more immersive environment Cintiq has been designed so that you can work with the pen display overhanging your desktop 1 Adjust height and incline so the pen display is slightly above and overhanging the display stand edge 2 Pull Cintiq toward you As the front of the stand moves over the edge of your desktop the friction of the base pads will increase Prepare by adjusting the display to a Using a smooth motion pull Cintiq toward you If you lowered horizontal fl
70. and and your computer Then move Cintig to a location with adequate space for disassembly e Adjust height and incline so the display stand support arms are locked upright with Cintiq positioned horizontally Place all cables on top of the stand base and ensure they do not hang free Tripping over loose cables can cause physical damage or personal injury e Request assistance from another person or persons Each person should securely grasp the lower part of a display support arm near the display stand base With the other hand grasp the base of the stand at the front corner Using care lift and carefully move this product while supporting the base of the stand Important The assembly is heavy Do not attempt to lift Cintiq by yourself Each person should use both hands to securely grasp the product Grasp the stand base at the corner areas to avoid any sharp edging DO NOT lift the pen display itself otherwise damage might occur to the LCD if it flexes during movement Also the pen display does not have sufficient strength to support the load of the stand hanging freely from it Work together and lift carefully e Locate Cintiq on a desktop or other working surface that is flat clean and free of any moisture or oily film Taking care not to pinch your fingers do this by first placing the rear half portion of the stand onto the table surface Then slide the stand fully into place so that it will not tip or fall e When in place use the
71. any currently open tablet aware applications that you may be running You can quickly restore tablet preferences that have been backed up by clicking RESTORE under MY PREFERENCES Contents Index a 4 4 127 CintiQ s JEE a 4 D 128 MAC SPECIFIC PROBLEMS At startup a dialog box The tablet portion of the pen display was not detected at startup appears telling you that either Make sure the USB interface cable is securely connected to an active the driver failed to load or the USB port on your computer or USB hub Make sure that the pen pen display preferences have display power LED is on and is glowing blue If this does not correct not yet been created the problem see troubleshooting From the Go menu select UTILITIES and launch the SYSTEM PROFILER Select USB from the HARDWARE section of the CONTENTS list A Wacom USB pen display model should be listed If a pen display model is not listed check the pen display USB cable connection or try plugging the pen display into a different USB port If this does not help contact Wacom for Technical Support See technical support options You suspect the pen display Use the Wacom Tablet Utility to work with preferences Close any open preferences may be applications Open the main APPLICATIONS folder Then open the corrupted or want to make WACOM TABLET folder and run the WACOM TABLET UTILITy certain that all settings are at their factory defaults e tis a good idea
72. at position feel an increase in friction stop pulling Check to ensure the display stand base does not extend A Caution beyond desktop edge Use care when adjusting the working position Use a smooth horizontal motion when pulling Cintiq toward you Do not lift the stand from the desktop You can move the stand base to align with the edge of your desktop DO NOT let the stand base protrude over the desktop If you pull too far and as the front of the stand moves over the edge of your desktop the friction of the base pads will increase and lock the stand in place Do not pull beyond this point or past the base pads Push the display stand back onto the working surface until the front edge of the stand base aligns with the edge of the installation surface Improper movement or pulling beyond the tipping point will prevent the friction lock from engaging and could cause personal injury or damage to the pen display if it were to fall Cintiq is heavy Use care when moving the unit Contents Index a 4 4 c2 23 CINt Q ao 2s rE E 3 Readjust the pen display height and incline as needed Readjust height and incline Important Push Cintiq fully back onto desktop when done working 4 When you are done working use the incline levers to raise the pen display and then push Cintiq back onto your desktop Always make sure this product is fully supported by your desktop when you are not actively working with Cintiq A Caution
73. ations integrated for tablet control Contents Index a 4 4 B 96 CintiQ z JEE a 4 gt 97 BUTTON FUNCTIONS Customize Cintig for the way you like to work Simply use the Wacom Tablet control panel to change the button function that is assigned to a pen button ExpressKey Touch Ring or Radial Menu setting Button function options may vary depending on your pen display model Not all options are available for all controls or pen display models FUNCTION NAME DESCRIPTION CLICKS e CLICK Simulates a primary mouse button click Be sure at least one button performs this function so you can always navigate and click e RIGHT CLICK Simulates a right mouse button click which displays a context menu e MIDDLE CLICK Simulates a middle mouse button click e DOUBLE CLICK Simulates a double click For easier double clicking use this function instead of tapping twice with the pen tip e CLICK Lock Simulates holding down the primary mouse button Press the pen button once to initiate click lock Press the button again to release click lock Click lock is useful for dragging objects or selecting blocks of text e 4TH CLICK Simulates a 4th mouse button click e 5TH CLICK Simulates a 5th mouse button click D Contents Index a 4 4 B 97 CintiQ s JEE a 4 gt 98 FUNCTION NAME DESCRIPTION KEYSTROKLE Enables you to simulate keystrokes Select this option to display the DEFINE KEYSTROKE dialog box Enter a
74. ations support pressure sensitivity and eraser input from your Wacom product Visit www wacom com and search software applications If you do not find your application listed try using it with Cintiq to determine if you experience pressure variance when you paint or draw with the pen Your software manufacturer will be able to provide the best information about which pen input features the application supports Can have Cintiq and a mouse connected to my computer at the same time Yes You can use your system mouse in conjunction with your Wacom product Only one device at a time can control the screen cursor You can change back and forth between your Cintiq input tools and a system mouse at your convenience Contents Index a 4 4 132 CintiQ s oa a le 4 D 133 Can I use older Wacom input tools with Cintiq Pens and accessories are generally specific to the product model they come with so they may not be interchangeable Visit the Wacom web site for your region and check the Customer Care Knowledge Base for details Do I need to install the software driver to work with multi touch Yes You must install the software driver before you can use multi touch gestures on your Cintiq 24HD touch The installer is asking for a password What is the password The computer is looking for a password that is either your personal password or the administrative password to log into the computer If your personal password does not work and you are in
75. ault setting for Tablet PCs e CLICK amp TAP to enable the precise placement of click functions n See When selected you must first Right Changes the button orientation on mouse and cursor devices press the side switch then touch the pen tip to the display screen surface in order perform the function xX Pressure Compatibility Click tap Adjusts the pen pressure for compatibility with older applications that only support 1024 pressure levels Contents Index a 4 4 B 93 GINKIQ ao 2s r T i CUSTOMIZING TILT SENSITIVITY To adjust the tilt sensitivity of your pen select the PEN tab Tilt sensitivity determines how far you have to tilt the tool to produce the maximum tilt effect You need to tilt the pen less at high sensitivity than at low sensitivity Pen Tip Feel Tilt Sensitivity Drag to increase or decrease TILT En Nee eas me SENSITIVITY Test the new setting in an a cij aa g application that supports tilt Peali J The tilt setting applies to both the tip and Current Pressure eraser of your tool Double Click a ates p f ea 3 i Tilt is direction sensitive and can be used in Click Full some applications to control brush ight Glick cn orientation or other characteristics Tip Double Click Distance 4 off Large Click Default Visit the Wacom web site to learn about applications that currently support tilt See product information CUSTOMIZING PEN DISPLAY FUNCTIONS To custom
76. ay support arms when in locked position cable See cable replacement Support the pen display with one hand and lift slightly while using your other hand to pull the latch toward you See adjusting display height and incline A Warning Do not lift by the incline levers or upper portion of the display support arms Improper operation may lead to physical injury or damage to the stand Avoid catching your finger in the gaps of the movable portions of the stand Always place Cintiq securely on a level stable desktop or other working surface Do not allow any portion of the display stand base to protrude from the installation surface Otherwise Cintiq may fall and cause physical damage or personal injury Do not place on any unsteady surface or table Do not place on slanted areas unstable areas or areas where vibration is present Physical damage or personal injury may result if this product falls from an unsuitable surface Contents Index CINtIQ ao 2s r T E DISPLAY STAND LOCATION Select a location on your desktop or other work surface that is level and stable This product weighs approximately 29 kg 64 Ibs Any table or platform on which this product is installed must be able to support the combined weight of the Cintiq interactive pen display and Cintiq display stand e Before moving Cintiq adjust the pen display height and incline so the display stand support arms are locked upright with Cintiq positioned horizontally Pl
77. blet control panel Tips e The pen enters proximity when the tip or eraser is brought within 5 mm 0 2 inch of the pen display screen surface e To resume operations after the pen display has entered auto sleep mode bring the pen tip within proximity or touch the pen tip on the pen display screen Important Use only the pen that came with your product or a Wacom accessory pen specified for use with Cintig Other pens may not function properly See available parts and accessories Also the Cintiq pen tip is specifically designed for use with the Cintiq pen display The tips on other pens could damage the Cintiq display screen When not in use place the pen in the pen stand or lay it flat on your desk To maintain the sensitivity of your pen do not store it in a container where it will rest on the tip or eraser Improper storage may damage pen tip pressure sensor s Contents Index CINtIQ ao 2s r T i USING THE CINTIQ DISPLAY STAND The Cintiq display stand is designed to support the weight of your Cintiq interactive pen display e Cintiq can accommodate a variety of uses and working styles Use the stand to adjust the working position of Cintiq so as to best meet your needs throughout the day e You can move or slide Cintiq to different locations on your desktop Remember that you may need to adjust the height or incline to which you have positioned Cintiq before moving the unit Adjust the display po
78. can also click outside of the Radial Menu boundary or again press the button used to display the menu e To make a selection without closing the Radial Menu hold down the button that opens the menu In the Wacom Tablet control panel use the RADIAL MENU tab to customize the available Radial Menu functions 1 Select a control slice Radial Menu 2 Assign a control FUNCTION to the slice Top If desired change the LABEL name a Keystroke z 3 Select a menu or submenu to further ees customize Label Tips Brush Panel e n the FUNCTION menu choose SUBMENU to create custom submenus for a control slice e Press the ENTER RETURN key to add multiple lines of LABEL text Please make sure you have a button set to Radial Menu Default Returns the currently displayed menu to its default values tent Ind om m a nt IQ 24HD oa a le DBD WORKING WITH DISPLAY TOGGLE A Display Toggle feature is available only on multiple monitor systems Set an ExpressKey or pen side switch to the DISPLAY TOGGLE function Then press that button to toggle the screen cursor between Cintiq and your other displays For example Cintiq can be used as a pen display where the cursor is positioned at the pen tip location or toggled for use as a standard Wacom tablet where the cursor can be moved across the entire desktop or any display on your system Open the Wacom Tablet control panel and make sure Cintiq is the select
79. cation Wacom s philosophy is to continually improve all of its products As a result engineering changes and improvements are made from time to time Therefore some changes modifications and improvements may not be covered in this manual Contents Index i ai IQ RS Contents UNPACKING YOUR CINTIQ Your Cintiq 24HD interactive pen display comes pre assembled with the pen display mounted on the Cintiq display stand The product parts and accessories are packed together in the accessories box To avoid damage see the instructions on the following pages before setting up and using Cintiq Unpacking your product Box contents UNPACKING YOUR PRODUCT Carefully unpack and place all items on a stable surface 1 Open the box cover e Remove the plastic joiners from the lower corners of the product box Then lift away the upper portion of the box e Fold open the lower side flaps e Remove the accessory parts box e Move the cabling to the side of the box and lift away the cabling enclosure e Remove the side packing blocks and any other packing materials from around the interactive pen display and stand 2 Lock the display in place e Fully raise the display and support arms to a vertical position where they will lock in place e Locate the incline levers on each side of the unit Grasp the pen display on both sides at approximately the same height as the levers e Use your fingertips to gently squeez
80. creen surface to enable touch Navigating with multi touch Customizing multi touch Testing multi touch Content Ind ee 2 CINtIQ ao 2s r T oe NAVIGATING WITH MULTI TOUCH The multi touch feature of your Cintiq interactive pen display enables you to control a computer using only your fingertips on the display screen surface Touch options can be individually enabled or disabled within the Wacom Tablet control panel Touch is on when selected in the TOUCH OPTIONS STANDARD GESTURES or MY GESTURES tab e Use basic actions to navigate and perform typical mouse operations e Use gestures to scroll zoom rotate and perform other functions My Gestures Uncheck to disable touch F Enable touch input Touch can be completely disabled and again enabled from any of the touch function tabs Three Fingers in the Wacom Tablet control panel 4 Tap and hold Radial Menu v Four Fingers Five Fingers v Swipe up v Tap and hold Show Desktop X Keystroke e Save V Swipe down V Swipe down Flip 3D x Show Settings z Default MY GESTURES tab shown Windows screen capture shown Available options may vary depending on your operating system and version Windows This tab is visible only after you select the USE WACOM GESTURES option in the TOUCH OPTIONS tab You can customize your touch experience and also customize the ExpressKeys to perform some touch functions Contents Index a 4 4 B 71 CintiQ s oa a
81. ct the video cable and any necessary adapters Index t a D Ci fall IQ SD Contents t a D An out of range message appears briefly on the display screen The input signal frequency is incorrectly set or not compatible with the interactive pen display Set the refresh rate to a vertical frequency that is compatible with your pen display If your video card driver supports adjustment of the horizontal frequency make sure it is also set to a compatible value See the Important Product Information guide for frequency range details On a single monitor system you will need to connect a different display to change the refresh rate The resolution or refresh rate is set too high See the Important Product Information guide for details about the maximum native resolution refresh rate and other resolution sizes that can be used with your pen display For optimum performance set the refresh rate to use a vertical frequency of 60 Hz Set the display properties to detect plug and play monitors A set refresh range message appears briefly on the display screen Set the refresh rate to a vertical frequency that is compatible with your pen display See the Important Product Information guide for frequency range details For optimum performance set the refresh rate to use a vertical frequency of 60 Hz The image appears multiple times on the display Do not extend the video cable or use an input
82. ctions Using and customizing the Radial Menu Working with Display Toggle Application specific settings Creating an application specific setting Changing application specific settings Removing application specific settings Working with multiple tools Renaming the tablet in the tablet list TROUBLESHOOTING Testing Cintiq Testing controls and input tools Testing the hardware control buttons Testing the ExpressKeys Testing the Touch Rings Testing a pen Display troubleshooting General display problems VGA problems Contents 90 91 92 92 93 94 94 95 96 97 104 105 106 107 108 108 109 110 111 112 114 115 115 115 116 117 117 120 Index Pen tablet troubleshooting General problems Pen problems Multi touch problems Windows specific problems Mac specific problems Technical support options Obtaining software updates FREQUENTLY ASKED QUESTIONS CARE AND MAINTENANCE Caring for Cintiq Replacing the pen nib OTHER USEFUL INFORMATION Removing Cintiq from the display stand Mounting Cintiq on the display stand Using an alternate mount or stand Uninstalling Cintiq Managing preferences Installing multiple tablets Using applications integrated for tablet control Importing expert settings Pen and digital ink capabilities in Windows Product information Ordering parts and accessories Available parts and accessories GLOSSARY INDEX 121 121 123 126 127 128 130 131 132 134 134 135 137 138 1
83. customized See choosing custom multi touch functions PINCH FOR LAUNCHPAD Mac OS 10 7 x only Place your thumb and three fingers on the display screen surface then pinch them together to fade aly ee your open windows and display all of your apps SPREAD TO SHOW DESKTOP Mac OS 10 7 x only Place your thumb and three fingers on the display screen surface then spread them apart to show the desktop view Contents Index a 4 4 D 77 ai IQ R Contents aap WACOM SPECIFIC FUNCTIONS TaP to display RADIAL MENU Using three fingers spaced slightly apart tap them on the display screen surface This action will open the Radial Menu This gesture can be customized See choosing custom multi touch functions SWIPE DOWN to show SETTINGS Using five fingers spaced slightly apart swipe down to activate on your display screen an interactive diagram of the current ExpressKey Touch Ring and pen settings Click on a section of the diagram to open the appropriate Wacom Tablet control panel tab You can then adjust settings
84. d A eee from the control panel list unless it is Current selections are highlighted attached to the computer See also installing multiple tablets and renaming the tablet in the tablet list The TOOL list displays icons for the pen display FUNCTIONS and for the different tools that have been used on the pen display The TOUCH icon is displayed for touch sensitive models To customize settings for a tool click on its icon within the TOOL list The appropriate tabs will be displayed See customizing pen display functions customizing the pen and customizing multi touch Note The pen will be automatically added to the TooL list when first used on the pen display and functions using the default settings See also working with multiple tools Use the APPLICATION list to define TOOL settings that apply only to a specific application See application specific settings Note The APPLICATION list is optional It is not necessary to select or add applications in order to customize your Cintiq tool s Contents Index a 4 4 88 D CintiQ s ie a 4 gt 89 CALIBRATING THE PEN DISPLAY For optimum performance you must calibrate the pen display to align the screen cursor with the position of the pen on the display screen This is required to compensate for viewing angle and to adjust for parallax Set Cintiq in its working position then follow the below procedure Important If using a VGA Cal
85. dex a 4 4 gt 153 CintiQ s ie a 4 D 154 Mouse acceleration A setting that allows you to adjust the screen cursor acceleration when using mouse mode Mouse mode A method for positioning the screen cursor When you place a Cintiq tool on the tablet you can move the screen cursor with a pick up and slide motion similar to using a traditional mouse This is known as relative positioning See also pen mode Mouse speed A setting that allows you to adjust the speed at which your screen cursor moves when using mouse mode Multi touch The ability to use multi finger gestures on the interactive pen display Navigate A motion used when navigating with multi touch The screen cursor jumps to the position where you touch the display screen surface Nib The replaceable pen tip Pan A motion used when navigating with multi touch Touch the pen display surface with your fingers and move them in the same direction Parallax The angular distortion of an object s position when viewed through glass or other medium You must calibrate the pen display to compensate for this effect and to align the screen cursor with the position of the pen on the display screen Y my iN IN GZ R No parallax The pen tip and screen Parallax effect caused by display screen cursor are aligned glass Note how the position of the pen tip and screen cursor are not aligned Pen input A method of controlling a computer using the
86. dirt particles can stick to the pen and cause excessive wear to the display screen surface Regular cleaning will help prolong the life of your LCD screen surface and pen Keep Cintiq the Cintiq display stand and the Grip Pen in a clean dry place and avoid extremes in temperature Room temperature is best Cintiq the display stand and the Grip Pen are not made to come apart Taking apart the product will void your warranty Important Take care to never spill liquids onto the pen display or pen Be especially careful of getting the display ExpressKeys Touch Rings or pen buttons and tip wet as they contain sensitive electronic parts that will fail if liquids enter them Prevent scratching by replacing your pen nibs frequently When the nibs are worn or pointed they can damage your pen display See replacing the pen nib To clean the Cintiq casing the Cintiq display stand or the Grip Pen use a soft damp cloth you can also dampen the cloth using a very mild soap diluted with water Do not use paint thinner benzine alcohol or other solvents to clean the product casing or pen To clean the display screen use an anti static cloth or a slightly damp cloth When cleaning apply only a light amount of pressure to the display screen and do not make the surface wet Do not use detergent to clean the display screen this may damage the pen display screen Damage of this kind is not covered by the manufacturers warranty Content Ind
87. display The power LED will glow orange Contents Index a 4 4 B 11 Ci fall IQ SD Contents Cintiq cabling diagram Connection cables are pre installed DVI D Connector located at display stand base DisplayPort Remove cover to access cable See cable replacement VGA Requires removal of DVI D cable and replacement with the provided DVI I to VGA cable See cable replacement USB Connector located at display stand base Power adapter Video card DVI DisplayPort or VGA A C DVI D DisplayPort or DVI I to VGA DC input Connect to display stand extension cable A Caution Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on This can damage the display or computer video card Only use a power adapter specified for use with your pen display Use of an improper power adapter may damage the pen display For optimum performance the display refresh rate should use a vertical frequency of 60 Hz Make sure the refresh rate does not exceed the maximum vertical frequency 85 Hz that Cintiq can support See the Important Product Information guide for specifications Contents Index a 4 4 B 12 ai IQ SD Contents 8 Turn on your computer The interactive pen display will automatically install as a default monitor 9 As necessary configure the display control panel settings for the proper size and color resolution
88. dware software rear view setting up Touch Rings customizing Pen nib replacing Pen problems troubleshooting Pen tablet troubleshooting Pens optional Positioning with pen Power saving functions Preferences managing Pressure sensitivity working with Product information Radial Menu customizing using Rear view interactive pen display Requirements system Setting up Settings changing for specific application and tool On Screen Display OSD OSD controls Cintiq 24HD OSD controls Cintiq 24HD touch removing user Side switch using Contents 38 34 37 46 89 33 39 94 15 15 18 16 10 11 14 17 10 96 135 123 121 90 36 69 146 37 151 104 104 17 10 10 108 47 67 48 108 46 37 Index t p Software installation updates Stand using alternate System requirements Tablet renaming in Tablet list Technical support options Testing Cintiq controls ExpressKeys hardware control buttons input tools multi touch pen Touch Rings Tilt drawing with sensitivity customizing Tip feel adjusting Tip pressure setting advanced Tool buttons customizing Touch basic actions multi touch gestures Touch Rings customizing testing using Troubleshooting display portion general problems Mac specific problems multi touch problems pen problems pen tablet portion testing controls testing input tools Windows specific problems Uninstalling Unpacking box contents User settings
89. e To extend the life of the pen display backlight set your computer s power management to turn off the display when not in use for extended periods of time Your eyes may feel more comfortable if you reduce the display screen brightness when working with Cintiq for extended periods of time This will also extend the life of the backlight and reduce the heat felt on the display screen surface Some models may include a color profile on the Installation CD To activate for use with Cintiq first identify Cintiq as a pen display in the system display settings control panel Then select the Cintiq profile in the color management control panel For details see the color management information in your operating system and application documentation For troubleshooting tips see troubleshooting Contents Index ai IQ R Contents STEP 2 SOFTWARE INSTALLATION Save your work and close all open applications Temporarily disable any virus protection programs 1 Insert the Installation CD into your computer s CD ROM drive If the software installer menu does not automatically display double click on the INSTALL icon located on the CD When available you can also download and install the latest software driver from the Wacom web site for your region 2 Click INSTALL TABLET and follow the prompts to install the driver software 3 Reactivate your virus protection program 4 After completing the software installation make sure
90. e the arm joins the pen display and the base of the stand Proper routing will prevent the cable from getting caught in the pivot mechanism 6 Install or replace a cable by reversing this procedure Contents Index a 4 4 B 30 Chive ao 2s r T i WORKING WITH YOUR CINTIQ The Cintiq 24HD interactive pen display and Cintiq display stand were designed for a wide range of flexibility and ergonomic work approach The design allows you to quickly adjust Cintiq to a different height and position whenever the need arises Experiment by adjusting display height and incline to determine which best fits your particular working style and tasks As you work with Cintig you can rest your hand lightly on the display screen just as if it were a drawing board or sheet of paper Cintiq 24HD touch models allow you to work simultaneously with the pen and multi touch This enables you to use a pen with one hand and use your other hand for touch gestures within supporting applications e The pen has priority over touch For example If you are using touch to drag an icon across the desktop and then bring the pen into proximity of the display screen surface the pen will take control of the screen cursor If you are working with the pen and then want to use touch first lift the pen away from the display screen surface e Your hand holding the pen is not recognized as a touch gesture For best results remember to bring the pen tip into prox
91. e the upper levers As you squeeze gently rotate the display to a flat position Contents Index Ci fall IQ SD Contents 3 Carefully remove Cintiq from the box Holding the lower part of the display support arms near the display stand base lift and move this product while also supporting the base of the stand Important Do not attempt to lift Cintiq by yourself Each person should use both hands to securely grasp the product The assembly is heavy Work together and lift carefully A Warning Request assistance from another person or persons when removing lifting or moving this product Physical damage or personal injury may result from a single person attempting to lift or carry this product Use care not to let the pen display fall backward Doing so may cause personal injury or damage to your product Request assistance from another person if needed Avoid catching your finger in the gaps of the movable portions of the stand Locate the cables on top of the stand base and ensure they do not hang free Tripping over loose cables can cause physical damage or personal injury Do not lift by the incline levers or upper portion of the support arms Improper operation may lead to physical injury or damage to the stand Avoid catching your finger in the gaps of the movable portions of the stand Place your product completely and securely on a level stable surface Do not allow any portion of the display stand base to p
92. ed When deselected the correct scale or proportions are not maintained For example drawing a circle on the pen display may create an ellipse on a mapped to display screen e USE INSET AREA limits the active area to a sizing of 6 x 8 inches If FORCE PROPORTIONS is also selected this sizing may be less When deselected as much of the active area as possible will be used for tablet to display mapping Your selection is shown by the red box in the ACTIVE AREA diagram Force Proportions Use Inset Area Please make sure you have a button set to Display Toggle Contents Index t iq BD CintiQ s oa a le 4 gt 106 APPLICATION SPECIFIC SETTINGS You can customize your tools for use with a particular application For example you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another The APPLICATION list enables you to add an individual application to the list and then customize your tool settings for that application e When no application specific settings have been created and a tool is selected from the TOOL list the APPLICATION list displays the ALL icon which contains tool settings that apply to all of your applications In the example below no application specific settings have been added for the GRIP PEN The ALL icon is displayed and the GRIP PEN will have the same settings in all applications Tool lt Le Z Pen Application 2 e When application s
93. ed TABLET The DISPLAY TOGGLE tab will be available if the system has two or more displays The options on this tab define how the tablet mapping is applied to each toggled display Display Toggle PEN DISPLAY TO DESKTOP toggles the screen cursor from Cintiq to the entire system desktop Press the button a second time to return the cursor to Settings apply to all tools and all applications Display Toggle Active Area Pen display to desktop Cintiq e PEN DISPLAY TO OTHER DISPLAYS toggles the screen cursor from Cintiq to __ Pen display to other displays another active pen display or monitor S The cursor toggles to each connected g display in turn until it returns to the Cintiq from where the initial toggle began Important When using application specific settings with Display Toggle be sure each customized application including ALL Default OTHER has a tool button to which DISPLAY TOGGLE has been assigned The easiest way to do this is to assign DISPLAY TOGGLE ACTIVE AREA options determine the size of the area where the to an ExpressKey before creating any pen will function on the pen display application specific settings e FORCE PROPORTIONS adjusts the size of the active area to maintain correct vertical and horizontal proportions between Cintiq and the entire desktop or newly mapped to display Depending on your settings some portions of the active area may no longer be usable when this option is select
94. eel is all the way forward Move the fingerwheel backward The WHEEL value should increase to approximately 1000 when the fingerwheel is all the way back 4 Test tilt for the x axis by moving the pen from a vertical position toward the right the X TILT value should change from approximately 0 to 60 Now move the tool to the left of vertical the X TILT value should change from approximately 0 to 60 5 Test the tilt for the y axis by moving the pen from a vertical position toward the bottom of the tablet the Y TILT value should change from approximately 0 to 60 Now move the tool toward the top of the tablet the Y TILT value should change from approximately O to 60 6 For the optional Art Pen test the rotation feature by placing the pen tip on the display screen surface and slowing rotating the pen on its axis The ROTATION value should change as you rotate the pen 7 When you are done click on the CLOSE button to exit the dialog box Content Ind m m a oo ai IQ R Contents a aD DISPLAY TROUBLESHOOTING If you encounter problems with the display portion of the interactive pen display refer to the following tables Your problem may be described here and you can try the solution offered For more information about color issues see the documentation that came with your operating system or applications General display problems VGA problems GENERAL DISPLAY PROBLEMS Verify the AC power cable is connected and tha
95. een to make a selection Note Calibrating the pen display ensures correct alignment of the screen cursor with the pen tip If the screen cursor does not jump to a position near the pen tip when you place the pen on the display screen then the pen display software driver may not be installed or is not loading Install the driver software if necessary Otherwise see troubleshooting CLICKING Tap the display screen once with the pen tip or touch the pen to the display screen with enough pressure to register a click Tip Configure Windows to select when hovering the pen over an icon and to launch the icon with a single click To turn on this feature first open a folder Windows 7 and Vista From the ORGANIZE pull down menu choose FOLDER AND SEARCH OPTIONS From the GENERAL tab select SINGLE CLICK TO OPEN AN ITEM POINT TO SELECT Windows XP From the TooLs pull down menu choose FOLDER OPTIONS From the GENERAL tab select SINGLE CLICK TO OPEN AN ITEM POINT TO SELECT Press the upper side switch when set to DOUBLE CLICk or quickly tap the display screen twice in the same place with the pen tip Double clicking is easier when using the pen Ww gt perpendicular to the pen 4 display screen Contents Index a 4 4 c2 36 CintiQ s TT 4 gt 37 DRAGGING Select an object then slide the pen tip across the display screen to move the object U
96. en in the pen stand or in some other location near the pen display Do not leave the pen on the display Leaving your pen on the display may interfere with screen cursor positioning when using other input devices The screen cursor moves erratically or jumps around on the display screen when another tablet is connected to your computer The tablet portion of Cintiq emits electromagnetic waves at a certain frequency If another tablet is too closely placed to the pen display it may interfere with screen cursor positioning If this occurs move the tablet further away from Cintiq When working in some applications the ExpressKeys or Touch Rings perform a different function than what is set in the Wacom Tablet control panel Some applications can override and control the ExpressKey and Touch Ring functions See using applications integrated for tablet control If using application specific settings be sure you have updated the settings for the application you are working with The ExpressKeys and Touch Rings do not perform the correct functions to which they are set Check to be sure that Cintiq is correctly configured for your preferred handedness See configuring Cintiq for handedness and orientation Some control panel defaults are different from those shown in the manual Contents In some regions the control panel defaults may vary depending on application and operating system differences Index t
97. en that application is active and in the foreground When you close the application or select a new application pane to work in your Wacom Tablet control panel settings are returned to their previous state e To review ExpressKey Touch Ring or pen function settings for the current front most application set an ExpressKey to SETTINGS and press the key at any time Applications that have been integrated in this manner will typically provide you with the opportunity to opt out or disable this functionality when first using your Wacom product with the application See the documentation provided with your application for any specific details on functionality and how to customize or disable this feature If an automatic prompt or the application s documentation do not describe how to disable this behavior you can use the Wacom Tablet control panel to create application specific settings that will override the behavior of the integrated application See also managing preferences Important If an application specific setting has been created for an integrated application setting an ExpressKey or Touch Ring function to APPLICATION DEFINED will still allow the integrated application to control the function Contents Index a 4 4 gt 148 CintiQ s JEE a 4 D 149 IMPORTING EXPERT SETTINGS The import expert settings feature enables you to import customized Wacom Tablet control panel settings that have been specified in an XML Extensible
98. entle grip when working with the pen Take short breaks between tasks to stretch and relax your muscles e Alternate tasks throughout the day Minimize awkward postures and repetitive movements e Change your position if you feel any discomfort e Alternate between different modes of use For example every few hours adjust the Cintiq display stand to a different working position e Study the rest of this chapter to learn more about working with Cintiq e Learn about the basics of customizing Cintiq for the way you like to work Tips e Do not pull the cabling from their computer connections by accidentally moving the pen display too far from the computer e Cintiq can also be mounted to articulated arms or other third party stands meeting the VESA MIS E 100 200 6 screw specification for monitor stands See using an alternate mount or stand Note regarding Repetitive Stress Injury RSI Wacom makes no representation promise or guarantee that Wacom products will cure or prevent in whole or in part mouse induced repetitive stress symptoms injuries or conditions Individual results may vary Always obtain competent medical advice to determine the most appropriate treatment for your specific situation Contents Index a 4 4 E2 32 CintiQ s ie a 4 gt 33 CONFIGURING CINTIQ FOR HANDEDNESS During the installation process you were prompted to choose a default configuration for Cintiq based on whether you are right or left handed
99. erence settings and return the pen display to its factory default condition Driver installation automatically activates the pen input functions available within Microsoft Windows 7 Vista and Office 2007 or later except for Windows 7 Starter and Home Basic and Windows Vista Home Basic See pen and digital ink capabilities in Windows The Cintiq 24HD touch does not support operation on Windows Vista or XP systems To download a new software driver when available from the Internet see obtaining software updates To uninstall the software driver see uninstalling Cintiq Contents Index Ci fall IQ SD Contents GETTING TO KNOW YOUR CINTIQ The Cintiq 24HD interactive pen display combines the benefits of a Liquid Crystal Display LCD with the control comfort and productivity of Wacom s cordless battery free pen technology This gives you a direct pen on screen interface for your computer Cintiq 24HD touch also supports multi touch The basic components of your Cintiq include a Wacom pen tablet internally mounted behind a high quality IPS color display the Wacom Grip Pen and the Cintiq display stand This manual describes how to set up and use your Cintiq The Wacom Tablet control panel enables you to customize your pen and pen display settings To learn more see customizing Pen display features Pen features PEN DISPLAY FEATURES Take some time to familiarize yourself with the features and components of
100. ets installing Multiple tools working with Multi touch adjusting touch speed custom touch functions customizing Contents 149 39 115 42 46 132 18 16 21 19 15 18 16 97 121 33 115 41 11 25 25 151 114 10 11 14 27 128 134 45 144 147 109 80 82 79 Index t a D disabling navigating with options problems troubleshooting setting navigation features speed adjusting standard touch functions testing touch the experience Navigation customizing for multi touch New tool adding On Screen Display OSD controls Cintiq 24HD controls Cintiq 24HD touch Ordering parts and accessories OSD controls advanced OSD auto adjust analog input only brightness contrast color control systems ECO information image controls information menu tools OSD warning picture mode function tools Parts available ordering Pen clicking with customizing dragging with erasing with features holding nib replacing positioning with pressure sensitivity working with testing 83 71 71 126 80 80 81 84 70 80 109 47 67 48 152 57 49 48 51 54 49 55 53 55 55 52 152 152 36 90 37 38 19 35 135 36 37 116 t a D Ci fall IQ S Contents tilt drawing with using using side switch Pen display adjusting calibrating configuring handedness controls customizing functions features features matrix front view Cintiq 24HD Cintiq 24HD touch installation har
101. ettings opening overview tabs Controls testing Customizing eraser feel ExpressKeys multi touch custom functions standard functions pen pen display functions Radial Menu tilt sensitivity tool buttons Touch Rings Digital ink capabilities in Windows Display problems general troubleshooting Display stand adjusting height adjusting incline cable removal from features location mounting Cintiq on removing Cintiq from Display Toggle working with Double click adjusting Dragging with pen Eraser feel customizing Eraser pressure setting advanced Ergonomics 36 88 86 86 87 88 114 85 92 95 82 81 90 94 104 94 93 96 150 117 117 20 25 25 28 21 22 141 138 105 91 37 92 92 32 gt t D Ci fall IQ S Contents Expert settings importing ExpressKeys testing using Factory presets FAQs Frequently Asked Questions Features Cintiq 24HD Cintiq 24HD touch display stand pen pen display Front view Cintiq 24HD Cintiq 24HD touch Functions button General problems troubleshooting Handedness configuring for Hardware control buttons testing using Hardware installation for pen display Height adjusting Incline adjusting Information product Input tools testing Installation hardware software Keyboard using with Cintiq Mac specific problems troubleshooting Maintenance and care Manual about Monitors using Cintiq with others Mount using alternate Multiple tabl
102. fferently depending on the application you are working with Rotation may work smoothly in 90 degree increments or not at all SWIPE LEFT RIGHT TO NAVIGATE Forward or Back swipe right or left Swipe using three fingers spaced slightly apart lifting your fingers at the end of the motion M e Send a Forward command in most browsers and picture viewers by swiping to the right e Send a Back command in most browsers and picture viewers by swiping to the left e Swiping is similar to using the right and left arrow keys in document viewers e Use the swipe gestures to page forward or back in most web browsers Contents Index a 4 4 B 75 CINtIQ ao 2s r T E SWIPE LEFT RIGHT TO SWITCH APPLICATIONS Using four fingers spaced slightly apart move your fingers left or right to open the application switcher Then use a single finger to select an application Mac OS 10 7 x Using four fingers swipe them left or right to switch between full screen apps SWIPE UP to SHOW DESKTOP
103. fy that the pen display is connected to an active digital DVI or DisplayPort or analog VGA video port Check that your video card has been properly installed and is functional If you have another display that is compatible with your video card you can connect that display to the card in order to verify that the video card is operating correctly Verify that the pen and the tablet portion of your pen display are working Press the pen tip against the display and verify that the status LED lights blue If the LED does not light verify that the USB cable is plugged into an active USB port If Cintig is plugged into a USB hub try plugging it directly into the USB port on your computer Be sure that the USB port to which you are connecting has not been disabled It may be necessary to check your system BIOS setting to verify that you have connected the pen display to an active USB port The status LED will light blue when Cintig is registered as a USB device and the pen tip is pressed against the display Check the pen If you cannot make a selection on the display screen with the pen Test the pen by pressing the pen tip or eraser against the surface of the pen display The pen display status LED should light blue Now without applying pressure to the pen tip but keeping the pen within 5 mm 0 2 inch of the pen display surface press the side switch The status LED should again light blue If the status LED does not light blue for
104. gital video card VGA connection is not recommended as the display quality will not be as good as with a digital connection Notes You may be able to set up Cintiq as a mirrored extended or independent display When working with more than one monitor Cintiq will map to the monitors based upon how your system is configured By default if you are in mirror mode the pen display will map to the entire space on each monitor See your hardware and operating system documentation for details on configuring your system for use with multiple monitors A Display Toggle function is available for use with multiple display systems This enables you to toggle the screen cursor between Cintiq and your other displays Contents Index a 4 4 B 10 Ci fall IQ SD Contents STEP 1 HARDWARE INSTALLATION In this step install the video USB and power cables Important Never connect or disconnect the video or power cables while your computer or pen display are powered on This can damage the display or video card 1 Turn off your computer 2 Determine if your computer has a digital DVI or DisplayPort or analog VGA port If your computer has only one video port unplug your previous monitor or add a second video card For best results connect Cintiq to a DVI D or DisplayPort card 3 Follow the below instructions for your video port Make sure to tighten any connector thumbscrews See A inthe connection diagram For DVI operation
105. he load of the stand hanging freely from it Work together and lift carefully Locate Cintiq on a desktop or other working surface that is flat clean and free of any moisture or oily film Taking care not to pinch your fingers do this by first placing the rear half portion of the stand onto the table surface Then slide the stand fully into place so that it will not tip or fall When in place use the incline levers to rotate the display back to a vertical position 8 If the connection cables were previously removed from the stand properly relocate them See cable replacement Properly connect the cables to the pen display and replace the connector covers Contents Index a 4 4 gt 143 CintiQ an s taap USING AN ALTERNATE MOUNT OR STAND If using Cintiq in an installation that requires the use of an alternate mounting platform you can remove the Cintiq display stand from the pen display and mount the display onto any stand or mounting platform conforming to the VESA MIS E 100 200 6 screw standard Notes Required mounting screws are 4 mm wide with a 0 7 mm pitch M4 with a screw clearance depth of 17 mm Exceeding the clearance depth of 17 mm will damage the internal components of the pen display These screws were provided with your product accessories The combined weight of this product pen display and display stand is approximately 29 kg 64 Ibs Any table or platform on which this product is installed must be able t
106. hop verify that the ZOOM WITH SCROLL WHEEL function is not selected within the Photoshop PREFERENCES options Rotation gestures do not seem to work consistently or not at all Contents Rotation may work differently depending on the application you are working with For example rotation may work smoothly in 90 degree increments or not at all For best recognition of this gesture start with your fingers positioned diagonally on the tablet surface and keep them at least 25 mm 1 inch apart Index t ia BD CintiQ s oa a le 4 gt 127 WINDOWS SPECIFIC PROBLEMS You suspect the pen display Use the Wacom Tablet Preference File Utility to work with preferences preferences may be Close any open applications Click the START icon and select ALL corrupted or want to make PROGRAMS Then select WACOM TABLET and WACOM TABLET PREFERENCE certain that all settings are at FILE UTILITY their factory defaults e tis a good idea to first back up your tablet preferences In the TABLET PREFERENCE FILE UTILITY dialog box click BACKUP and follow the prompts e Then use the Tablet Preference File Utility to delete the tablet preferences a follows Single user Under My PREFERENCES click REMOVE to delete the preferences for the current user Multiple users Under ALL USER PREFERENCES click REMOVE to delete preferences for multiple users Administrator rights are required to delete preferences for all users Relaunch
107. ibrate connection first RESET the pen display See On Screen Display i OSD settings Monitor Cintiq 24HDT 1 X 1 Open the Wacom Tablet control panel If more than one pen display is installed on your system select the pen display you are working with from the TABLET list To align the tablet to the LCD display click the Calibrate button and follow the directions in the Calibration dialog box 2 Select GRIP PEN from the TOOL list Then select the CALIBRATE tab 3 If you are working with multiple monitors ee select the MONITOR corresponding to your Cintig Only monitors that are set to one of the resolutions supported by Cintiq will appear in the list 4 Click CALIBRATE to activate the calibration screen 5 Hold the pen and position your head as you normally do when working with the pen display Use the pen tip to click on the center of the crosshairs in the upper left corner Calibrate Crosshairs 6 Then click on the center of the crosshairs that are displayed in the upper right lower left and lower right corners 7 Test the alignment by positioning the pen at a few different points on the display Click OK to accept the calibration Click TRY AGAIN to recalibrate F To see the screen cursor slightly offset from the actual position of the pen tip calibrate by clicking on a spot showing that offset from the crosshair
108. ically updates the software driver to maintain compatibility with new products 6 Try testing Cintiq 7 If you have tried the suggestions in this manual and still cannot resolve the problem then contact Wacom for Technical Support See the technical support options and the Read Me file for information on where to obtain support for your region Testing Cintig Testing controls and input tools Display troubleshooting Pen tablet troubleshooting Technical support options Obtaining software updates Contents Index a 4 4 gt 111 1 CintiQ s oa a le 4 gt 112 TESTING CINTIQ If the interactive pen display power LED does not light check the following First verify that the light on the power adapter is on If the light is not on check that the power cable is properly connected between the power adapter and an active AC outlet Check that the power adapter cable is securely connected to the Cintiq display stand extension cable for power and that the pen display power switch is turned on The power LED will glow orange or blue whenever the pen display is on Important Use only an AC adapter specified for use with your pen display Other adapters may cause damage to your product If there is no display Make sure that your computer is turned on The power LED will glow blue when the proper video signal is received It will glow orange if there is no video signal or if the computer is in a power saving mode Veri
109. imity before resting your hand and wrist on the display screen surface Because the Cintiq pen display surface will be a little higher than your desk consider adjusting the height of your desk or chair to assure comfortable use of the device Setting up your work area Configuring Cintig for handedness Using the Grip Pen Pen display controls Working with multiple monitors Adjusting the display See also the multi touch experience with Cintiq Content Ind en a CintiQ s JEE a 4 gt 32 SETTING UP YOUR WORK AREA To minimize fatigue organize your work area to create a comfortable environment Position Cintiq the pen and your keyboard for easy access without unnecessary reaching The pen display and any other displays should be positioned so you can view them comfortably with minimum eyestrain e If you have not already done so be sure to configure Cintig for your preferred handedness e When using Cintiq as a display align the top of the pen display in line with the level of your eyes Adjust Cintig to a position that best meets your creative needs e f working with a keyboard consider locating the keyboard slightly below the desk surface in an adjustable keyboard tray Otherwise see using a keyboard with Cintiq e Maintain a good posture at all times e Periodically shift your gaze from your computer and focus on other objects within the room This will help to relax your eyes e Use a g
110. incline levers to rotate the display back to a vertical position gt Contents Index a 4 4 138 CintiQ s JPEE a 4 gt 139 2 Prepare the pen display Adjust height and incline so that both display support arms are in their upright locked position The pen display incline should be approximately 45 degrees to the stand base As a unit carefully pivot Cintiq and the display stand on the stand base edge so the display can be placed face down on a soft cloth or other protective surface Carefully adjust the incline levers until the pen display screen lies flat on your work surface This also allows for access to the display support arm brackets Correct placement will have the base of the stand aligned on edge near the bottom of the pen display A Warning Do not allow the pen display to drop onto the work surface Avoid catching your finger in the gaps of the movable portions of the stand 3 Ready the stand for removal Remove the cable connector covers from the back of the pen display Disconnect the cables Contents Index a 4 4 D 139 CintiQ s oa a le q D 140 4 If using the connection cables in a different mounting configuration properly remove them from the display stand See cable replacement 5 Remove the screws that secure the support arm brackets to the pen display There are 4 Phillips screws per bracket Save these screws for future use Mounting brackets Brackets fix Cintiq to the dis
111. incline positions Tilt can be used to control line shape and thickness in supporting applications Visit the Wacom web site to learn about applications that support tilt See product information ERASING In supporting applications the pen eraser works like the eraser on a pencil In text applications use the eraser to select text and then lift the eraser from the pen display screen to delete the text Visit the Wacom web site to learn about applications that support the eraser See product information If the eraser is not supported in an application you can still use the eraser for positioning drawing or annotation Content Ind ca pene re le q gt 38 CintiQ s JEE a 4 gt 39 PEN DISPLAY CONTROLS To improve your workflow in graphics or other applications Cintiq features ExpressKeys and Touch Rings While using your dominant hand for multi touch or pen input you can simultaneously use your other hand to operate the ExpressKeys or Touch Rings Hardware control buttons Touch Rings Press a button to activate the assigned function Slide your finger over the Touch See using the hardware control buttons Rings to zoom scroll or issue assigned keystroke actions See using the Touch Rings Touch Ring mode buttons Press to choose a Touch Ring function Status LEDs show the active mode Active area As you press each button an overlay appears briefly on your display screen to show
112. isplay screen surface Touch Rings The customizable control rings located on the pen display See using the Touch Rings Touch sensor Cintiq 24HD touch only The navigation area where touch is detected USB Universal Serial Bus A hardware interface standard for connecting computer peripheral devices USB ports support hot plugging which allows you to connect or disconnect a USB device without turning off your computer Wintab An interface standard used by Windows applications for receiving tablet information Cintiq supports all Wintab compatible applications under Windows Contents Index a 4 4 155 Ci fall IQ R Contents About the manual Accessories available ordering Adding a new tool Adjusting pen display Applications integrated for tablet control Application specific settings changing settings creating removing working with Auto sync Box contents unpacking Button functions Cables replacement Calibrating pen display Care and maintenance Cintiq about caring for customizing display stand installation overview products matrix setting up testing the multi touch experience troubleshooting uninstalling working with Cleaning display stand pen pen display Contents t a D INDEX 5 152 152 109 46 148 108 107 108 106 46 97 28 89 134 15 134 85 20 10 15 15 10 112 70 111 145 31 134 134 134 Index Clicking with pen Control panel lists manage s
113. ither registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Apple the Apple logo and Mac are trademarks of Apple Inc registered in the U S and other countries Any additional company and product names mentioned in this documentation may be trademarked and or registered as trademarks Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation Wacom assumes no responsibility with regard to the performance or use of these products ExpressKey is a registered trademark of Ginsan Industries Inc and is used with permission Contents Index a 4 4 B 5 Ci fall IQ SD Contents TABLE OF CONTENTS About the manual UNPACKING YOUR CINTIQ Unpacking your product Box contents SETTING UP YOUR CINTIQ System requirements Step 1 Hardware installation Step 2 Software installation GETTING TO KNOW YOUR CINTIQ Pen display features Front view Cintiq 24HD touch Rear view Front view Cintiq 24HD Pen features USING THE CINTIQ DISPLAY STAND Display stand features Display stand location Adjusting display height and incline Using a keyboard with Cintiq Cable replacement WORKING WITH YOUR CINTIQ Setting up your work area Configuring Cintiq for handedness Using the Grip Pen Holding the pen Positioning Clicking Dragging Using the side switch Working with pressure sensitivity Drawing with tilt Erasing C
114. ize the interactive pen display open the Wacom Tablet control panel and select the FUNCTIONS icon in the TooL list Select a tab to customize and change settings using the available options Customizing the Touch Rings Customizing the ExpressKeys Working with Display Toggle Application specific settings 00g WG are nnnnnn 1000 seneee nO Using and customizing the Radial Menu Contents Index a 4 4 B 94 CintiQ s oa fi 4 q D 95 CUSTOMIZING THE EXPRESSKEYS To customize the ExpressKeys select the EXPRESSKEYs tab Each key can be customized to perform a Display Toggle modifier keystroke or other function ExpressKeys Choose a function to perform when the key Left Right IS pressed Modifier v Keystroke ExpressKey functions can be defined for Shift Undo use with specific applications L ae seen See using the ExpressKeys for more ae information em Modifier z Precision Mode pai E oa z Display Toggle For multiple displays Modifier X Keystroke Alt Redo Default Important Some applications can override and control the ExpressKey functions For details see using applications integrated for tablet control Contents Index a 4 4 B 95 CintiQ s ie a 4 gt 96 CUSTOMIZING THE TOUCH RINGS To customize the Touch Rings select the TOUCH RING tab Touch Ring functions can be modified to perform various zooming scrolling
115. ll Pen Eraser Calibrate Tip Feel Tilt Sensitivity Sor ee Fim Nomai High Customize Current Pressure m Double Click Click Full Right Click Tip Double Click Distance off Large Click gt a ep Select Application About Options Currently Open Applications Choose a method to select an application e Open the application for which you want to create custom settings and then select that application from the CURRENTLY OPEN APPLICATIONS box e BROWSE to select the executable file of any application installed on your computer or L Browse A 5 Selected Application The name of your selected application is displayed C Program Files Adobe Adobe Photoshop CS5 Photoshop exe Click OK to complete the process Note If two programs have the same executable file name they will Ga OK share the same customized settings After adding an application its icon appears in the APPLICATION list whenever the respective tool is selected in the TOOL list Select the application and then customize the control panel tab settings for your tool and selected application Once you have created application specific settings applications that have not been customized in this manner will use the tool settings for ALL OTHER Tip First customize settings for one application When you feel comfortable with the process you can create more application specific setti
116. llows rotation of the PIP sub image OFF The PIP image is not rotated SUB IMAGE ROTATION is set to OFF by default ON The PIP image is always rotated Index t aa Chive ao 2s r T i Tag8 DDC CI cont DDC CI ENABLE DISABLE Turns on or off the two way communication and control with the connected PC by video cable SCREEN SAVER Use the SCREEN SAVER to reduce the risk of image persistence MOTION default OFF Screen image moves periodically in 4 directions in order to reduce the risk of image retention Timing for MOTION can be set so the screen image moves in intervals from every 10 to 900 seconds Timing is set in 10 second increments OPTION default REDUCED There are two optional selections REDUCED Screen image is reduced to 95 size and is moved periodically in 4 directions Screen may appear slightly less sharp than normal The full image appears on the display Note Some input signals may not be supported by REDUCED FULL Screen image is set to FULL and is moved periodically in 4 directions Screen image goes outside of the display area in the direction that it shifts so that a portion of the image may appear to be cut off Tag9 INPUT SETTING Video Band Width analog input only Reduce the visual noise level of the input signal Sync Threshold analog input only Adjusts the slice level of a synchronization signal Press SELECT to move the adjustment menu Adjusts the sensitivity
117. ls while in the Lock Out mode a screen will appear indicating the OSD controls are locked out There are three types of OSD Lock OUT OSD Lock OuT with no control To activate the OSD Lock OUT function press SELECT then right button and hold down simultaneously To deactivate the OSD Lock OUT press SELECT then right button and hold down simultaneously while in the OSD menu No controls can be adjusted while in the lock out mode OSD Lock OUT with BRIGHTNESS only control To activate the OSD LocK OUT function press SELECT then the down and left buttons and hold down simultaneously To deactivate the OSD Lock OUT press SELECT then the down and left buttons and hold down simultaneously while in the OSD menu BRIGHTNESS can be adjusted while in the lock out mode Custom Press RESET and MENU to enter the CUSTOM Menu Select ENABLE or DISABLE for POWER KEY INPUT SEL HOT KEY BRIGHTNESS PICTURE MODE WARNING RESOLUTION NOTIFIER OSD Lock OuT To Deactivate the OSD Lock OuT function press RESET and MENU to bring up the LOCK OUT warning Press SELECT SELECT lt gt lt gt MENU Index a 4 4 c2 m Ci fall IQ R Contents t a a Tag7 OSD TRANSPARENCY Adjusts the transparency of the OSD menu cont SIGNAL INFORMATION Signal information can be displayed in the corner of the screen SIGNAL INFORMATION is either On Off RESOLUTION NOTIFIER The optimal resolution is 1920 x 1200 If ON is selec
118. menu Rotate A motion used when navigating with multi touch Touch the pen display surface with two fingers spaced slightly apart and move rotate them in a circular fashion or move them in opposing directions Alternatively hold one finger stationary and move your other finger around the stationary finger Screen cursor The pointer on the display screen Screen cursors come in different shapes Such as an l beam arrow or box depending on which application you are running Swipe A motion used when navigating with multi touch Touch the pen display surface with three four or five fingers and move them in the same direction Tablet PC Input Panel TIP The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on screen keyboard The Input Panel dynamically converts your handwriting to text The information you create can then be inserted into other documents spreadsheets or illustrations Tap A motion used when navigating with multi touch Touch and lift a single finger or multiple fingers depending on the gesture from the pen display surface Tilt sensitive A quality of the pen tip and eraser that senses the amount of tilt between the tool and tablet This is used to create natural looking pen brush and eraser strokes in applications that are tilt sensitive Touch A method of interacting with a computer using finger tip gestures on the interactive pen d
119. mmendation of the optimized resolution and refresh rate After the power is turned on or there is a change of input signal or if the video signal does not have proper timing the OUT OF RANGE menu will appear LUMINANCE WARNING When the backlight cannot display the desired luminance a message will appear on the display To avoid this reduce the BRIGHTNESS level INTERLACED SIGNALS ARE NOT SUPPORTED This function gives a warning when the interlace signal is used While the image is visible change the signal of the device from interlaced to progressive non interlaced See display troubleshooting If you need detailed information about the controls use the advanced OSD menu USING THE PICTURE MODE FUNCTION E Choose the picture mode that is most suitable for the type of content that is shown Modes include SRGB Adobe RGB DCI REC BT709 NATIVE FuLL DICOM PROGRAMMABLE eciRGB_v2 e To access the picture mode press the RESET button while the OSD menu is not showing e Each PICTURE MODE includes BRIGHTNESS WHITE color gamut GAMMA BLACK UNIFORMITY COLOR VISION EMU METAMERISM RESPONSE IMPROVE settings You can change these settings in Tag1 of the advanced OSD menu Content Ind ee ad CintiQ s JEE a 4 gt 56 Type of PRESET PRESET PURPOSE SRGB Standard color space used for the Internet Windows operating systems and digital cameras Recommended setting for general color management
120. n then adjust settings as needed Dismiss the diagram by again pressing the ExpressKey or other tool button to which this function is assigned or by clicking anywhere outside of the diagram Settings may vary depending on your product model DISABLED Disables the button function APPLICATION DEFINED Reports only the button number to the application This is for applications such as CAD programs that have built in tablet support DEFAULT Returns a button to its default setting Contents Index a 4 4 D 103 CintiQ s oa a le 4 D 104 USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop up menu that provides quick access to editing navigation media control functions and more e Set a tool button or ExpressKey to the RADIAL MENU function Press the button to display the Radial Menu e Cintig 24HD touch You can also use the appropriate multi touch gesture to open the Radial Menu Top menu e The hierarchical Radial Menu appears in circular format Each level of the menu consists of eight control slices which may contain various features and options to choose from e Click to select an option Some selections may display a submenu for additional options Submenu ENEEEE ENNEEE e The menu closes after you make a selection PS To close without making a selection click on the X RO ie located at the center of the Radial Menu or on a control slice that has no function assigned to it You
121. nctions Consider closing any open applications except the Wacom Tablet control panel when testing the ExpressKeys For details see using applications integrated for tablet control TESTING THE TOUCH RINGS 1 2 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each Touch Ring Be sure to select the pen display you are testing from the TABLET INFO column Slide your finger around the entire circumference of each Touch Ring A number is shown next to either the LEFT TOUCH or RIGHT TOUCH category depending on which Touch Ring you are testing Press the Touch Ring mode buttons Status LEDs show the active mode As you press each button an overlay will appear briefly on your display screen to show the button function assignments Within the DIAGNOSTICS dialog box the button number is shown next to either the LEFT BUTTONS or RIGHT BUTTONS category depending on which buttons group you are testing When you are done click on the CLOSE button to exit the dialog box Important Some applications can override and control the Touch Ring functions Consider closing any open applications except the Wacom Tablet control panel when testing the Touch Ring For details see using applications integrated for tablet control Contents Index a 4 4 gt 115 CintiQ s oa a le 4 gt 116 TESTING A PEN 1 With the DIAGNosTICs dialog box open and while observing the POINTING DEVICE INFO column bring you
122. nd that the power LED lights blue The pen display contains a powered USB hub and the accessory port will not work when the power is off 3 If the USB device does not work try plugging it into a USB port directly on your computer 4 Ifthe USB device still does not function properly contact the manufacturer for that particular device The Cintiq power LED is off Make sure the pen display power switch is turned on Check that the AC power adapter is plugged into both the Cintiq display stand extension cable for power and an active power outlet Use only a power adapter specified for use with your pen display Other adapters may cause damage to your product Content Ind ee 2 Ci fall IQ SD Contents a aD When using Cintiq on a multiple monitor system you cannot use the pen to control the other monitor s Cycle between pen control for Cintiq and your other displays by pressing an ExpressKey or pen button that is set to DISPLAY TOGGLE You can also use your pen to control the other monitors in mouse mode To use mouse mode first set a pen button to MODE TOGGLE Then use the button to toggle between pen mode and mouse mode The computer does not go to sleep When you are not using the pen remove it from the pen display surface or Cintiq will continue to send data keeping the computer awake The screen cursor jumps back when using your regular mouse or trackball When not in use place the p
123. ndows standard gestures or Wacom gestures The default is to Touch Options v Enable touch input use Windows gestures This is a global option and will apply to all of your applications Tip Choose USE WACOM GESTURES for a consistent experience across applications When selected all Windows standard gestures are available as well as the customizable gestures shown on the MY GESTURES tab of the Wacom Tablet control panel DOUBLE TAP TIME adjusts how fast you must tap to register a double click To test your setting tap twice on the TEST area Not available for Gesture Recognizer Use Windows gestures Use Wacom gestures Default Touch Options Standard Gestures v Enable touch input My Gestures Double Tap Time Test Windows Note The DOUBLE TAP TIME setting is independent of system settings Changes you make to this setting in the Wacom Tablet control panel do not affect similar system settings However changes made to similar system settings may affect your Cintiq setting Contents System A Longer Default Mac screen capture shown Index aap CINtIQ ao 2s r T oo CHOOSING STANDARD MULTI TOUCH FUNCTIONS u To customize Cintiq for your touch preferences select the STANDARD GESTURES tab Note This tab is not available for Windows systems The Windows standard two finger actions and gestures are always available Multi touch actions and gestures are available
124. nel PRODUCT INFORMATION To learn more about your Cintiq visit the Wacom web site for your region You can also discover which software applications are currently tablet enhanced to support the pressure sensitivity and other special functionality of your pen display by searching software applications USA Canada Central and South America http www wacom com Europe Middle East and Africa http www wacom eu Japan http wacom jp Asia Pacific English http Awww wacom asia China Simplified Chinese http www wacom com cn Hong Kong Traditional Chinese http Awww wacom com hk Korea http www wacom asia kr Taiwan http www wacom asia tw Thailand http www wacom asia th Contents Index a 4 4 151 CintiQ s oa a le 4 gt 152 ORDERING PARTS AND ACCESSORIES To purchase available parts and accessories refer to the Wacom pen display Read Me file and see who to call for your region You can also do the following In the USA or Canada call 1 888 884 1870 toll free or visit Wacom s web site at http direct wacom com USA only In Europe call 49 0 180 500 03 75 or send an email to spareparts wacom eu Or visit http shop wacom eu You can also contact your local dealer distributor or technical support using the appropriate number for your region In Australia Singapore Taiwan and Korea please visit www BuyWacom com au www BuyWacom com sg www BuyWacom com tw and www BuyWacom
125. ng application software To install see the instructions for those CDs or DVDs Save the packing materials and package box for use when shipping or storing Cintiq When packing Cintiq for transport adjust incline to a flat position Always pack Cintiq in the original containers and protective cushions Before installing take some time to learn about your Cintiq interactive pen display and Cintiq display stand Contents Index Ci fall IQ SD Contents SETTING UP YOUR CINTIQ Your Cintiq 24HD interactive pen display functions as both a display and a pen tablet Follow the instructions below to complete the hardware and software installation System requirements Step 1 Hardware installation Step 2 Software installation SYSTEM REQUIREMENTS Make sure your computer meets the following minimum system requirements e PC Cintiq 24HD touch Windows 7 or later 32 or 64 bit configurations DVI DisplayPort or VGA port Available USB port and CD ROM drive Cintig 24HD Windows 7 Vista SP2 or later XP SP3 or later 32 or 64 bit configurations DVI DisplayPort or VGA port Available USB port and CD ROM drive e Mac OS X v10 5 8 or later Intel based platforms only are supported DVI DisplayPort or VGA port or appropriate Mini DisplayPort to DVI adapter Available USB port and CD ROM drive Cintiq supports digital DVI or DisplayPort and analog VGA video signals For optimum performance connect Cintig to a di
126. ng that occurs in some moving images ECO MODE Contents Decreases the amount of power consumed by reducing the brightness level OFF No function MopE1 Decreases the brightness up to 200 cd m MopeE2 Decreases the brightness up to 100 cd m D ae t aa Ci fall IQ R Contents t a a p Tag2 METAMERISM Improves color matching with other monitors Mostly affects whites cont 6 AXIS ADJUST HUE Adjusts the hue of each color The change in color will appear on screen and the menu color bars will show the amount of adjustment SATURATION Adjusts the color depth of each color Press the right button and the color vividness increases OFFSET Adjusts the color brightness of each color Press the right button and the color brightness increases 1 RED YELLOW GREEN CYAN BLUE and MAGENTA SHORTCUT CUSTOM You can select the PICTURE MODE which is displayed in the PICTURE MODE shortcut menu Tag3 R H POSITION Adjusts the position of the RED component of the image analog input only G H POSITION Adjusts the position of the GREEN component of the image analog input only B H POSITION Adjusts the position of the BLUE component of the image analog input only R FINE Adjusts the FINE setting of the RED component of the image analog input only G FINE Adjusts the FINE setting of the GREEN component of the image analog input only B FINE Adjusts the FINE setting of the BLUE componen
127. ngs Contents Index CintiQ s oa a le 4 D 108 CHANGING APPLICATION SPECIFIC SETTINGS To change tool settings for a specific application select the tool and the application Then customize the tab settings REMOVING APPLICATION SPECIFIC SETTINGS To remove an application specific setting 1 Inthe TOOL list select the tool from which you want to remove the application specific setting Then in the APPLICATION list select the application you want to remove from the list 2 Click on the APPLICATION list button In the dialog box that appears click DELETE to confirm your selection The selected application is removed from the list along with any custom tool settings Tip To quickly remove all application specific settings from a single tool remove it from the Toot list Then place the tool back on the pen display The tool will be added back to the TooL list using the default settings This method cannot be used to remove custom FUNCTIONS settings See working with multiple tools Contents Index a 4 4 108 CintiQ s JEE a 4 gt 109 WORKING WITH MULTIPLE TOOLS The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your Cintiq tools The tool you use to open the control panel is automatically selected and the appropriate tabs for that tool are displayed The TOOL list displays an icon for the pen display FUNCTIONS and different tools that have
128. ntaining signal timing NORMAL When a PC or other computer equipment is connected select Normal ENHANCED Alternate setting for non PC devices such as DVD players or game consoles When a DVD player or other type of high definition device is connected select Enhanced Note Interlaced signals 480i 576i 1080i are not supported If you have any problems see Troubleshooting When EDID EXTENSION has been changed the connected equipment has to be restarted VIDEO DETECT Selects the method of video detection when more than one video input is connected FIRST When the current video input signal is not present then the display searches for a video signal from the other video input port If the video signal is present in the other port then the display switches the video source input port to the new found video source automatically The display will not look for other video signals while the current video source is present LAsT When the display is showing a signal from the current source and a new secondary source is supplied to the display then the display will automatically switch to the new video source When current video input signal is not present then the display searches for a video signal from the other video input port If the video signal is present in the other port then the display switches the video source input port to the new found video source automatically NONE The display will not search the
129. o support the combined weight of the Cintiq interactive pen display and Cintiq display stand The pen display portion of this product weighs 16 kg 35 2 Ibs Any platform or fixture on which the pen display alone is mounted must be able to support the weight of the Cintiq interactive pen display To remove the pen display from the display stand 1 Turn off your computer and power off the pen display 2 See removing Cintig from the display stand To attach the pen display to a VESA mount 1 Review the instructions that came with your stand or mounting platform Be sure you understand them and follow all instructions carefully Pay attention to any cautions or other safety information 2 Locate the provided VESA mount spacers to match the lower three screw positions on the back of Cintiq 3 Using the appropriate screws for your mounting platform and as indicated above firmly attach the pen display to the platform 4 As applicable attach the appropriate cabling between the pen display and your computer Be sure to replace the pen display cable connector covers ____ Spacers To remove the pen display from a VESA stand reverse the above procedure Then see mounting Cintig on the display stand A Warning When attaching the pen display onto an alternate mounting platform be sure to follow all instructions in the documentation supplied by the platform manufacturer If improperly installed the pen display
130. old the pen as you would a normal pen or pencil Adjust your grip so that the side switch is in a convenient location where you can toggle it with your thumb or forefinger Be careful not to accidentally press the switch while drawing or positioning with the pen Tilt the pen in any way that feels most comfortable As you work with Cintiq you can rest your hand lightly on the display screen If you are working in a multi user O environment or otherwise want to personalize your pen unscrew the tip cone and replace the colored ring with one of another color included You can customize the pen settings at any time Place the pen stand within easy reach When not in use place the pen in the pen stand or lay it flat on your desk The stand allows for vertical or horizontal placement of the pen Unscrew the base of the pen stand to access the nib removal tool and assorted replacement nibs Nib removal tool Replacement nibs Cintig 24HD touch 10 standard nibs Cintiq 24HD 6 standard nibs 3 hard felt nibs 1 stroke nib Important To maintain the sensitivity of your pen do not store it in a container where it will rest on the tip or eraser Improper storage may damage the pen tip pressure sensor s Contents Index a 4 4 35 CintiQ s JEE 4 gt 36 POSITIONING To position the screen cursor move the pen slightly above the Cintiq display screen without touching the screen surface Press the pen tip on the display scr
131. on when outside of LCD gamut SAMPLE OF RGB GAMUT SETTING SETTING RANGE FOR RED 0 9 LCD NATIVE GAMUT REEN GREEN MODIFIED S3 r SETTING Wi 1 77 RANGE LCD NATIVE GAMUT BLUE 0 01 02 03 04 05 06 07 08 COLOR VISION EMU Emulates color visions for difference color sense P D T is for dicromats and Grayscale is for contrast regibility checking UNIFORMITY This function electronically compensates for slight variations in the white uniformity level as well as for deviations in color that may occur throughout the display area of the screen These variations are characteristic of LCD panel technology This function improves the color and evens out the luminance uniformity of the display Note Using the UNIFORMITY feature reduces the overall peak luminance of the display If greater luminance is desired over the uniform performance of the display then UNIFORMITY should be turned off A higher number produces a better effect but may also reduce contrast ratio When BRIGHTNESS is shown in magenta the UNIFORMITY setting is automatically changed Tag2 SHARPNESS This is a digital capability for keeping a crisp image at all signal timings It continuously adjusts to maintain as distinct or as soft an image as you prefer and is set independently according to different timings RESPONSE IMPROVE Turns the RESPONSE IMPROVE function on or off Response improve may reduce blurri
132. ontents oO on Oo 10 10 11 15 15 16 17 18 19 20 21 22 25 27 28 31 32 33 34 35 36 36 37 37 37 38 38 Index Pen display controls Using the hardware control buttons Using the ExpressKeys Using the Touch Rings Working with multiple monitors Adjusting the display Factory presets auto sync and user settings On Screen Display OSD settings OSD controls Cintiq 24HD touch Brightness Contrast controls Auto Adjust analog input only Image controls Color control systems Tools Menu tools ECO Information Information OSD Warning Using the Picture Mode function Advanced OSD OSD controls Cintiq 24HD Power saving THE MULTI TOUCH EXPERIENCE WITH CINTIQ Navigating with multi touch Customizing multi touch Setting multi touch options Choosing standard multi touch functions Choosing custom multi touch functions Disabling multi touch Testing multi touch CUSTOMIZING YOUR CINTIQ Manage your control panel settings Control panel overview Calibrating the pen display 39 41 42 44 45 46 46 47 48 48 49 49 51 52 53 54 55 55 55 57 67 69 70 71 79 80 81 82 83 84 85 86 87 89 Ci fall IQ R Contents Customizing the pen Adjusting tip feel and double click Adjusting eraser feel Advanced tip and eraser pressure settings Customizing tool buttons Customizing tilt sensitivity Customizing pen display functions Customizing the ExpressKeys Customizing the Touch Rings Button fun
133. or custom keystroke actions For example you might set a Touch Ring function to cycle layers when working in Adobe Photoshop Choose a function to perform when using oe the Touch Ring Each Touch Ring can be Left Right customized for three different modes Auto Scroll Zoom M Auto Scroll Zoom X Adjust SPEED to control the rate at which Speed j Speed zooming and scrolling occurs or the speed one eens at which keystroke events are sent to an application Keystroke z Keystroke X Touch Ring functions can be defined for pi Ag use with specific applications Speed creasti m Speed ares See using the Touch Rings for more ee sree information Rotate X Rotate v po ot 7 it eee sett Enables or disables display of the Touch Ring settings diagram JZ Show touch ring setting Default Tips e To customize the ring for other actions select the KEYSTROKE option and define a custom keystroke function To learn which keystroke shortcuts are supported by a particular application see the documentation that came with the application e Choose SKIP to set the Touch Ring mode button to skip the function state e To zoom images at the current position of the screen cursor in Adobe Photoshop CS3 or later open the Adobe Photoshop general preferences pane Check the ZOOM WITH SCROLL WHEEL option and click OK Important Some applications can override and control the Touch Ring functions For details see using applic
134. other video input port unless the display is turned on Content Ind m o a oe CintiQ s oa fi 4 q gt 53 OFF TIMER Display will automatically power down when you have selected a pre determined amount of time Before powering off a message will appear on the screen asking if you want to delay the turn off time by 60 minutes Press any OSD button to delay the power down time OFF MODE The Intelligent Power Manager allows the display to enter into a power saving mode after a period of inactivity OFF MODE has three settings OFF Display does not go into power save mode when the input signal is lost STANDARD Display enters power save mode automatically when the input signal is lost When in power save mode the LED on the front of the display blinks orange While in power save mode push any of the OSD control buttons except for POWER and SELECT to return to normal MENU TOOLS A LANGUAGE OSD control menus are available in eight languages OSD LEFT RIGHT You can choose where you would like the OSD control image to appear on your screen Selecting OSD Location allows you to manually adjust the position of the OSD control menu left or right OSD DOwN UP You can choose where you would like the OSD control image to appear on your screen Selecting OSD Location allows you to manually adjust the position of the OSD control menu Up or Down OSD TURN OFF The OSD control menu will stay on as long as it is in use You can select ho
135. ou are done e In some application windows the document will precisely follow the screen cursor as you move the pen tip while in others it will simply move in the same general direction as the screen cursor SHOW DESKTOP Minimizes all open windows to display a clean desktop SWITCH APPLICATION Brings up the application switching dialog box with focus on the next open application On Windows 7 or Vista systems running Aero Flip 3D will be activated with focus on the next open application gt Contents Index a 4 4 B 99 CintiQ s oa a le 4 D 100 FUNCTION NAME DESCRIPTION OPEN RUN Opens a dialog box where you can select a specific application file or script to launch Click BROWSE to locate an Run Appicaton application file or script to launch The selection you make appears in the NAME box Click OK to accept the selection Application to run Browse Cancel The dialog box will close and the OPEN RUN option you have selected will be assigned as the pen button option Simply press the pen button to launch the assigned option If your selection is for the Radial Menu it will be displayed there TOUCH ON OFF Available only for Cintiq 24HD touch models TOUCH ON OFF is useful when you are working with an input tool and want to exclusively use pen mode Temporarily disable multi touch by pressing an ExpressKey to which you have assigned the TOUCH ON OFF function Press the
136. password NMN w After the removal is completed click OK 4 Shut down your computer and turn off the pen display When your computer and pen display are off disconnect the pen display from your computer See obtaining software updates for information on downloading a new software driver when available from the Internet Contents Index a 4 4 145 CintiQ s oa a le 4 gt 146 MANAGING PREFERENCES Use the Wacom tablet preferences utility to manage your pen display preferences for single or multiple users Windows First close any open applications Then open the utility by clicking the START icon and selecting ALL PROGRAMS Select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY e To remove preferences for the current user click REMOVE under MY PREFERENCES e To delete preferences for multiple users click REMOVE under ALL USER PREFERENCES Administrator rights are required to delete preferences for all users Relaunch any currently open tablet aware applications that you may be running e To back up your preferences click BACKUP under MY PREFERENCES e To restore preferences that you had previously backed up click RESTORE under My PREFERENCES e Carefully follow any prompts that may appear Mac Open the main APPLICATIONS folder Then open the WACOM TABLET folder and run the WACOM TABLET UTILITY e To remove preferences select CURRENT USER or ALL USERS Then click REMOVE Log out then log b
137. pecific settings are added the icon changes to ALL OTHER and an application icon is displayed for the newly added application s Tool lt lal Pen Application K gt All A a Painter 12 In the above example application specific settings have been added for the GRIP PEN If you select the ALL OTHER icon and make changes to the GRIP PEN settings your changes will apply to the GRIP PEN in all applications except those which you have added to the APPLICATION list If you select an application icon and make changes to the GRIP PEN settings your changes will apply to the GRIP PEN while you are using that application only When you create application specific settings you are creating a separate group of settings for the selected tool and application See the following sections for more details Creating an application specific setting Changing application specific settings Removing application specific settings Tip To review ExpressKey Touch Ring or pen function settings for the front most application set an ExpressKey to SETTINGS and press the key at any time Contents Index a 4 4 gt 106 CintiQ s oa a le 4 D 107 CREATING AN APPLICATION SPECIFIC SETTING First choose the pen display and input tool for which you want to create an application specific setting Ties lt Cintiq 24HDT Functions Touch Grip Pen Took Click on the APPLICATION list button Application b A
138. pen display on the stand 1 Prepare the display stand Carefully raise both display support arms to their upright locked position 2 Prepare the pen display Place the pen display face down on a soft cloth or other protective surface Remove both cable connector covers from the pen display if you have not already done so 3 Ready the stand for attachment Locate the base of the stand so the edge is aligned near the bottom of the pen display 4 Pivot the stand on its base edge The connection cables port and release latch should rise above the table surface Continue pivoting the stand to lower the support arm brackets into the bracket mounts located on the pen display Contents Index a 4 4 gt 141 CintiQ s oa le 4 D 142 5 A Warning 6 Adjust the incline levers as needed for a proper flush fit on both arm brackets Use the appropriate mounting screws that came with your product to secure the support arm brackets to the pen display There are 4 Phillips screws per support arm bracket Do not overtighten or strip the screw threads Do not operate the incline levers unless the display support arms are roughly located within their mounting brackets and you are placing some amount of leverage on the support arms to hold them in place The incline levers are spring loaded and may cause injury or damage if released without weight on the stand support arms Improper operation may lead to physical injury or damage to the
139. pen on your interactive pen display Pen mode A method of positioning the screen cursor Wherever you place your Cintiq pen on the pen display tablet the screen cursor will jump to the corresponding point on the screen This is known as absolute positioning and is the default setting for the pen Pen mode allows you to quickly position the screen cursor without having to first find it and then move it across the desktop See also mouse mode Pinch A motion used when navigating with multi touch Touch the pen display surface with two fingers spaced slightly apart Then while still touching the display surface move or pinch your fingers together Pixel The smallest unit of measure on your display screen Pressure sensitive A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied This is used to create natural looking pen brush and eraser strokes in applications that are pressure sensitive Contents Index a 4 4 154 CintiQ s oa a le 4 gt 155 Pressure sensitive application Any application that supports pressure sensitive input Proximity The height above the pen display active area where pen detection occurs See also pen features Radial Menu A hierarchical menu in radial format Each level of the menu consists of eight menu slices which may contain various features and options to choose from You can customize the buttons of your input tools or Cintig to display this
140. play stand Cintiq should remain mounted on the stand except when a specialized mounting fixture is required Screw type Phillips flat fillister head M3 6 black AN Warning Do not operate the incline levers unless the display support arms are roughly located within their mounting brackets and you are placing some amount of leverage on the support arms to hold them in place The incline levers are spring loaded and may cause injury or damage if released without weight on the stand support arms Improper operation may lead to physical injury or damage to the stand Avoid catching your finger in the gaps of the movable portions of the stand 6 Lift the stand away from the pen display 7 If you will be using the interactive pen display in an installation that requires the use of an alternate mounting platform see using an alternate mount or stand Always replace the cable connector covers on the back of the pen display Contents Index a 4 4 gt 140 CintiQ an s taap MOUNTING CINTIQ ON THE DISPLAY STAND Follow the below procedure to mount the interactive pen display on the display stand For example Cintiq may have been mounted in a specialized location using a suitable VESA mounting arm and you now wish to return the pen display to the display stand Important Request assistance from another person when mounting Cintiq on the stand Cintiq is heavy Use care when working with or moving the unit To mount the
141. press on the eraser to reach maximum pressure Click Full Default ADVANCED TIP AND ERASER PRESSURE SETTINGS To further customize tip or eraser pressure settings select the PEN or ERASER tab and click on the CUSTOMIZE button Options within the PEN FEEL DETAILS dialog box enable you to independently change the tip or eraser pressure sensitivity and click threshold settings Graphically displays the selected pressure i sensitivity curve and click threshold settings Interactive Pressure Profile Move the pressure controls to change the sensitivity curve e CLICK THRESHOLD determines the amount of force required to register pressure or generate a tip click e Use the SENSITIVITY control to change the slope of the pressure response curve e MAX PRESSURE determines how hard you must press the pen tip to reach maximum pressure Pen Pressure 4 Click Threshold m Sensitivity Y Max Pressure A curve that increases quickly makes the pen feel more sensitive vi Try Here Using your pen tip or eraser make several strokes within the box to test the results of your changes Important In the PEN and ERASER tabs these settings are adjusted simultaneously with the TIP FEEL or ERASER FEEL slider which override the advanced pressure settings Contents Index taa ai IQ SD Contents t a p CUSTOMIZING TOOL BUTTONS Select the PEN tab to change the functions
142. proper release of the support arms from a locked position may allow the pen display to fall and could cause personal injury or damage to the pen display 3 Carefully lower the pen display until its lower edge rests on the display stand or your desktop Tip You can extend the pen display support legs to slightly raise the pen display or allow for placement of a keyboard beneath the pen display See using a keyboard with Cintiq Content Ind r E CintiQ s oa a le 4 D 27 USING A KEYBOARD WITH CINTIQ Extend the pen display support legs to allow for placement of a keyboard or other input tools beneath the pen display e The support legs are located beneath the pen display one at each lower corner Flip out and then push up slightly on each leg until it clicks into place Adjust height and incline as needed The legs should rest evenly on your desktop or work surface e Slide your keyboard or other input device into the opening beneath the pen display Contents Index CintiQ s ie a 4 gt 28 CABLE REPLACEMENT The connection cables DVI D DisplayPort USB and power come pre installed on your Cintiq If using a DisplayPort connection access the DisplayPort cable by removing the back cover from the display stand 1 Remove the screws qty 4 Phillips from the back cover of the display stand Remove the back cover 2 Extract the DisplayPort cable and set it within the center cable channel Tuck the
143. r control panel settings Control panel overview Calibrating the pen display Customizing the pen Customizing multi touch Customizing pen display functions Button functions Using and customizing the Radial Menu Working with Display Toggle Application specific settings Working with multiple tools Renaming the tablet in the tablet list Contents Index CintiQ z JEE a 4 gt 86 MANAGE YOUR CONTROL PANEL SETTINGS Open the Wacom Tablet control panel using the pen on the pen display e Windows Click on the Windows START button and choose ALL PROGRAMS Then select WACOM TABLET and choose the WACOM TABLET PROPERTIES option e Mac Open SYSTEM PREFERENCES from either the Dock the Apple menu or from the APPLICATIONS folder Then click on the WACOM TABLET icon You can begin customizing Cintiq after opening the control panel See control panel overview Note User specific preferences are supported After logging on each user can customize their personal settings in the Wacom Tablet control panel Switching to another user will automatically load the settings for that user Tips e Display an interactive diagram of the current pen display settings by pressing the appropriate hardware control button at the top of the pen display Click on any section of the diagram to open the appropriate Wacom Tablet control panel tab Settings may vary depending on your product model
144. r pen within 5 mm 0 2 inch of the display screen A value for PROXIMITY the DEVICE NAME DEVICE TYPE and a DEVICE S N serial number should be displayed Be sure to select the pen display you are testing from the TABLET INFO column 2 Move your tool along the pen display screen surface The X and Y DATA values should change to reflect the tool position 3 Test your pen switches The Cintiq status LED should light blue each time you click with the tool tip press the side switch or press the tool eraser to the display screen e Press on the display screen surface with the tool tip The SWITCHES state and PRESSURE value should change PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied e Next press the side switch without pressing the tip to the tablet The SWITCHES state should change For the Grip Pen do this for both positions of the switch Pen Tip 1 SWITCHES states Side switch lower position 2 Side switch upper position 3 Eraser 1 Airbrush Tip 1 SWITCHES states Side switch 2 Eraser 1 e Press the eraser to the display screen The SWITCHES state and PRESSURE value should change PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied e For the optional Airbrush move the fingerwheel forward The WHEEL value should decrease to a value of approximately 0 when the fingerwh
145. r viewing angle You may find instances where it is easier to use the upper levers instead of the lower and vice versa Notes The incline levers exhibit some natural play before the clutch mechanism engages When tilting the display upward to a more vertical position you may notice the stand wanting to slip forward Use the upper incline levers and pull Cintiq slightly toward you as you tilt the display upward D Content Ind e w ad Gitte ao 2s rE E When repositioning Cintiq face the front of the pen display and grasp it on both sides e Use the incline levers to adjust height and viewing angle e The viewing angle will change as the pen display moves through an arc created by the support arms e The display support arms lock in place when moved to a vertical position Important The support arms lock in place ONLY when moved to a vertical position To unlock the support arms 1 As necessary use the incline levers to slightly raise the lower part of the pen display so you can access the release latch 2 Support the pen display with one hand and lift slightly Using your other hand pull the release latch toward you This will unlock and release the support arms for movement A ae AN Warning Use care when unlocking the support arms and always support the pen display with one hand as you do so The display comes down when the lock is released DO NOT hold the support arms when releasing the lock Im
146. re Compatibility Adjusts the pen pressure for compatibility with older applications that only support 1024 pressure levels Contents Index a 4 4 33 CINtIQ ao 2s r i USING THE GRIP PEN The cordless battery free pen senses the amount of pressure and tilt you apply to the tip There are four basic techniques for using the pen pointing clicking double clicking and dragging If you are unfamiliar with using the pen see the following pages Note For Cintiq models that support both pen and multi touch you can simultaneously use the pen and touch when working within a supporting application For example you might use multi touch with the pen when mixing colors in Photoshop Remember the pen has priority over touch whenever the pen tip or eraser is within proximity of the pen display screen Lift the pen and your hand away from the display screen surface to enable touch If you experience unintended touch actions manually disable touch by pressing an ExpressKey that has been set to TOUCH ON OFF See customizing pen display functions When done working with the pen press the ExpressKey to enable touch You can also use the Wacom Tablet control panel to disable multi touch Holding the pen Positioning Clicking Dragging Using the side switch Working with pressure sensitivity Drawing with tilt Erasing Contents Index a 4 4 gt 34 CintiQ s JEE a 4 D 35 HOLDING THE PEN H
147. rotrude from the installation surface Otherwise Cintiq may fall and cause physical damage or personal injury 4 Place the Cintiq assembly in a stable position on your desktop or other work surface so that it will not tip or fall See display stand location 5 When in place use the incline levers to rotate the display back to a vertical position 6 Inventory your box contents Contents Index Ci fall IQ R Contents BOX CONTENTS After unpacking your product ensure the box contents are complete Pen with personalization rings Pen stand To personalize your pen unscrew the tip cone and replace the ring with a different color Cintiq 24HD interactive pen display amp Cintiq display stand pre assembled DVI D DisplayPort and USB cables are pre installed DisplayPort cable is stored within the Cintiq display stand AC power adapter and cable D Contents Index a 4 4 B ai IQ Sip Contents Installation CD Includes the software driver and a Important Product Information guide Spacers qty 3 for VESA mount SISISS DVI I to VGA cable Screws qty 6 for VESA mount DVI D DisplayPort and USB cables are pre installed DisplayPort cable is stored within the Cintiq display stand Quick Start Guide Pen grip wide bodied and May not be included in some product configurations Warranty Notes Some configurations may include additional CDs or DVDs containi
148. s For example to have the screen cursor appear 2 5 mm 1 10th of an inch above and to the left of the pen tip calibrate by clicking on a spot 2 5 mm 1 10th of an inch below and to the right of the crosshairs Content Ind RN oe re le D 89 CintiQ s JEE a 4 gt 90 CUSTOMIZING THE PEN Use the pen when opening the Wacom Tablet control panel The pen will be selected in the TooL list and the appropriate tabs will be displayed If not automatically selected choose the pen from the TOOL list Select a tab and choose from the available options Adjusting eraser feel Customizing tilt sensitivity Customizing tool buttons Adjusting tip feel and double click Advanced tip and eraser pressure settings Application specific settings Wacom offers a number of optional pens such as the Art Pen and Airbrush that are compatible for use with Cintiq e The Art Pen features a pressure sensitive tip and eraser as well as sensitivity to tilt and rotation Rotating the barrel in supporting applications creates a unique effect e The Airbrush is a true digital airbrush It features a pressure sensitive tip and eraser tilt sensitivity and a fingerwheel to control the application of digital paint These tools are fully supported in the Wacom driver software They will appear in the TOOL list of the Wacom Tablet control panel after you touch the pen display screen with the tip of the tool The control panel will a
149. set to RADIAL MENU or OPEN RUN that function will occur when the button is pressed In this case you may want to change the button function before testing Testing the hardware control buttons Testing the ExpressKeys Testing the Touch Rings Testing a pen Testing multi touch Contents Index a 4 4 c3 114 CintiQ s oa a le 4 D 115 TESTING THE HARDWARE CONTROL BUTTONS 1 2 3 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each of the three hardware control buttons located on the upper front of your interactive pen display Be sure to select the pen display you are testing from the TABLET INFO column Test the buttons by pressing them one at a time Each time you press a button its number is shown next to the either the LEFT BUTTONS or RIGHT BUTTONS category When you are done click the CLose button to exit the dialog box TESTING THE EXPRESSKEYS 1 2 3 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each ExpressKey Be sure to select the pen display you are testing from the TABLET INFO column Test the keys by pressing them one at a time Each time you press a key its number is shown next to either the LEFT BUTTONS or RIGHT BUTTONS category depending on which keys group you are testing When you are done click the CLose button to exit the dialog box Important Some applications can override and control the ExpressKey fu
150. sition as needed to emulate For a more immersive experience position an easel animator s table or drafting table the display to overhang your desktop Adjust Cintiq to a more vertical position when a large Cintiq can also be used vertically upright amount of keyboard input is required This position as a display is also useful when presenting your work to co workers or clients Extend the pen display support legs to place a keyboard beneath the pen display Display stand features Display stand location Adjusting display height and incline Using a keyboard with Cintig Cable replacement Contents Index a 4 4 c2 20 CINtIQ ao 2s rE E DISPLAY STAND FEATURES Locate Cintiq on your desktop or other stable work surface Select a level display stand location where Cintiq will not tip or fall Take some time to familiarize yourself with the display stand components O n TO eet Tore et BERR SSERSRERERERED O o Incline levers One on each side Use to adjust display height 2 9 a and incline Display support arms One on each side Movable arms create a smooth en 2s on se transition when adjusting Cintig Locked when in vertical position Display stand base Connection cables Security slot DVI D DisplayPort USB and power See step 1 hardware installation Release latch Note Remove cover to access the DisplayPort Frees the displ
151. stand Avoid catching your finger in the gaps of the movable portions of the stand Set the assembled unit on the stand base Check for stability of the support arms Carefully move the pen display and stand through their full range of motion See adjusting display height and incline y Contents Index a 4 4 gt 142 CintiQ s ie 4 143 7 After you have ensured the pen display is properly mounted and that the stand operates smoothly then move Cintig to your desired work location Adjust height and incline so the display stand support arms are locked upright with Cintiq positioned horizontally Place all cables on top of the stand base and ensure they do not hang free Tripping over loose cables can cause physical damage or personal injury Request assistance from another person or persons Each person should securely grasp the lower part of a display support arm near the display stand base With the other hand grasp the base of the stand at the front corner Using care lift and carefully move this product while supporting the base of the stand Important The assembly is heavy Do not attempt to lift Cintiq by yourself Each person should use both hands to securely grasp the product Grasp the stand base at the corner areas to avoid any sharp edging DO NOT lift the pen display itself otherwise damage might occur to the LCD if it flexes during movement Also the pen display does not have sufficient strength to support t
152. t it may be helpful to download a new software driver when available from the Internet Visit the Wacom web site at www wacom com for Customer Care and product drivers or other software updates Content Ind r E CintiQ s oa a le 4 D 132 FREQUENTLY ASKED QUESTIONS This section provides answers to some of the more commonly asked questions about Cintiq To browse more FAQs visit the Wacom web site for your region Will Cintiq work in all applications What software applications support Cintiq features Can have Cintiq and a mouse connected to my computer at the same time Can use older Wacom input tools with Cintiq Do need to install the software driver to work with multi touch The installer is asking for a password What is the password The pen and screen cursor do not line up Why How do reset my Cintiq preferences to the default settings Can delete all Cintiq preferences at one time What is the best way to clean Cintiq How do change the nib tip of my pen Where can obtain spare parts and accessories How do find the product model and serial number Will Cintigq work in all applications Cintiq supports general mouse input functions in all applications Assuming the product driver is installed and functioning properly pressure sensitivity and eraser functions are also supported in many graphic applications What software applications support Cintiq features Many applic
153. t PC Input Panel icon located on the Windows Taskbar If the icon is not visible right click on the Taskbar select TOOLBARS and TABLET PC INPUT PANEL To disable the Input Panel 1 Open the Tablet PC Input Panel 2 Select TOOLS and OPTIONS 3 Choose the OPENING tab and uncheck the following boxes e FOR TABLET PEN INPUT SHOW THE ICON NEXT TO THE TEXT BOX e SHOW THE INPUT PANEL TAB 4 Click OK For details study the documentation that came with your system including the Windows training tools and Tablet PC tutorial To access the Tablet PC Pen Training from the START menu choose ALL PROGRAMS TABLET PC and TABLET PC PEN TRAINING Search the Windows help system for training tools if they are not available from the START menu Contents Index a 4 4 150 CintiQ s ie a 4 D 151 Search the Microsoft web site for enhanced information about digital inking in Windows You can also visit the Wacom web site at www wacom com and search digital inking in Windows Note The following workarounds in the Wacom software driver improve performance in Windows 7 and Vista e The Pen Flicks and press and hold to right click features are disabled in graphics applications using the Wintab API e There is no pressure sensitivity in Journal and other Ink features when both the Flicks and press and hold to right click features are disabled in the Windows 7 PEN AND TOUCH or Windows Vista PEN AND INPUT DEVICES control pa
154. t of the image analog input only Contents E Index taap Ci fall IQ R Contents taap Tag3 R SHARPNESS Adjusts the sharpness of the RED component of the image cont analog input only G SHARPNESS Adjusts the sharpness of the GREEN component of the image analog input only B SHARPNESS Adjusts the sharpness of the BLUE component of the image analog input only DVI LONG CABLE Compensates for image degradation caused by using a long DVI cable DVI input only There are 4 possible settings with 0 being the lowest level of compensation and 3 being the highest level The default setting is 1 Tag4 AUTO ADJUST Automatically adjusts the Image Position and H SIZE settings and FINE settings analog input only Press SELECT to activate auto adjustment Use the test pattern which is included with your Color Calibration Software SIGNAL ADJUST analog input only Determines when the auto adjustment is activated automatically The choices are SIMPLE and FuLL Press the left or right buttons to select H size Fine H V Position Contrast SIMPLE O X FULL O O O Automatic Adjustment X No Automatic Adjustment Note Automatic Adjustment does not work at resolutions less than 800x600 resolution AUTO ADJUST LEVEL analog input only Contents Determines the automatic adjustment level for AUTO ADJUST The choices are SIMPLE FULL and DETAIL Press the left or right b
155. t the pen display power switch is turned on No display Power LED is off No display Power LED is lit blue Check the contrast brightness and backlight controls Adjust as necessary Or press the RESET button Ensure that a supported video mode has been selected on your display card or computer system See the display card or system manual for information about changing the graphics mode Cintig 24HD touch Open the OSD menu and check the EDID EXTENSION setting The power LED is lit orange A no signal go to power save message appears briefly on the display screen Your computer may be in a power management mode Touch the pen tip to the display screen move the mouse or depress any key on your keyboard Check that the video cable is properly connected Turn off both your computer and the pen display Check the video cable for bent or broken connector pins Then properly connect the video cable and turn on the pen display and your computer Verify that the video card is properly installed A cable disconnect go to power save message appears briefly on the display screen Contents Check that your computer is turned on Verify that you are using the video cable that came with the pen display Check that the video cable is fully connected Turn off both your computer and the pen display Check the video cable and any video adapters for bent or broken connector pins Then properly conne
156. ted a message will appear on the screen after 30 seconds notifying you that the resolution is not set to 1920 x 1200 HoT KEY When this function is activated the brightness of the display can be adjusted without entering the OSD menu by using the front buttons The left or right buttons adjust the brightness level When this function is set to OFF some buttons are disabled FACTORY PRESET Selecting FACTORY PRESET allows you to reset all OSD control settings back to the factory settings Highlighting the control to be reset and pressing the RESET button can reset individual settings Tag8 PIP MODE Selects PIP MODE OFF PIP PICTURE BY PICTURE ASPECT PICTURE BY PICTURE FULL PIP INPUT Selects the PIP input signal PIP LEFT RIGHT When you select PIP in PIP MODE you can control the horizontal position of the PIP display area PIP DOwWN UP When you select PIP in PIP MODE you can control the vertical position of the PIP display area PIP SIZE Selects the size of the sub picture used in PIP MODE BLANK SIGNAL SKIP Skip no signal inputs when you change input signal with SELECT button OSD ROTATION LANDSCAPE Display the OSD with landscape mode PORTRAIT Display the OSD with portrait mode MAIN IMAGE ROTATION OFF The display image is not rotated IMAGE ROTATION is set to OFF by default ON The display image is always rotated SUB IMAGE ROTATION Contents Available when using PIP mode A
157. the button function assignments L ExpressKeys Press the customizable keys to perform frequently used functions or keystrokes or to emulate button clicks or modifier keys See using the ExpressKeys A Display Toggle function is available for use on multiple monitor systems This feature enables you to toggle the screen cursor between Cintiq and your other displays For example Cintiq can be used as a pen display where the cursor is positioned at the pen tip location or toggled for use as a standard Wacom tablet where the cursor can be moved across the entire desktop or any display on your system Contents Index a 4 4 39 CINtIQ ao 2s r T a Depending on your product model Cintiq can accept pen input or both pen and multi touch input Pen input Wherever you place the pen on the display screen surface the screen pointer will jump to the corresponding point Learn about using the Grip Pen Multi touch On touch sensitive models you can e Use your finger s on the display screen surface to position the screen pointer The cursor jumps to wherever you touch the screen surface e Click or right click e Scroll and zoom e Move between pages in most web browsers document or picture viewers e Display the Radial Menu e Switch between applications and perform other desktop functions e Save your work e View your Cintiq settings Some gestures can be customi
158. the turn off time by 60 minutes Press any OSD button to delay the turn off time Contents Index a 4 4 c2 63 CINtIQ ao 2s r T i Tag6 OFF MODE The Intelligent Power Manager allows the display to enter into a power saving cont mode after a period of inactivity The OFF MODE has three settings OFF Display does not go into power save mode when the input signal is lost STANDARD Display enters power save mode automatically when the input signal is lost LED BRIGHTNESS Controls the brightness of the power LED on the display FAN CONTROL Enables you to set the fan speed Tag7 LANGUAGE OSD control menus are available in eight languages OSD H POSITION You can choose where you would like the OSD control image to appear on your screen Selecting OSD Location allows you to manually adjust the position of the OSD control menu left or right OSD V POSITION You can choose where you would like the OSD control image to appear on your screen Selecting OSD Location allows you to manually adjust the position of the OSD control menu up or down OSD TURN OFF The OSD control menu will stay on as long as it is use You can select how long the display waits after the last touch of a button to shut off the OSD control menu The preset choices are 10 120 seconds by 5 second steps OSD LocK OuT Contents This control completely locks out access to all OSD control functions When attempting to activate OSD contro
159. these tests be sure you are using a pen specified for use with your product See testing controls and input tools and testing a pen for more information Content Ind ee a oe CintiQ s ie a 4 D 113 7 8 9 Check multi touch Attempt to move the screen cursor by touching your finger in different places on the pen display surface Touch to select an item The status LED should brighten See also testing multi touch If the tablet driver does not load properly basic touch movement will be recognized but other actions and gestures will not If gestures are not recognized install the driver software Check the hardware control buttons See testing controls and input tools and testing the hardware control buttons Check the ExpressKeys See testing controls and input tools and testing the ExpressKeys Check the Touch Rings See testing controls and input tools and testing the Touch Rings Check any other tool s such as the optional Airbrush See testing controls and input tools If you are still having problems you may have a defective pen or pen display After testing use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom settings you may originally have been using Contents Index a 4 4 gt 113 CintiQ an s taap TESTING CONTROLS AND INPUT TOOLS If the Grip Pen or the Cintiq controls do not work as you expect it is a good idea to first check the assigned func
160. ti touch Choose GRIP PEN to customize the pen settings The icon is available after you have used a pen on the pen display Tilt Sensitivity Normal High ic Double Click Right Click Click Resets the selected tab to its default Default f About Options settings Displays advanced options Downloads or displays this manual Tool Tips are available for most control panel items Position the screen cursor over an item and let it rest there The appropriate Tool Tip will pop up in a few moments Your keyboard tab and arrow keys can also be used to navigate the control panel Contents Index t a a D CintiQ s ie a lf gt 88 Control panel lists and tabs The control panel TABLET TOOL and APPLICATION lists allow you to select the pen display or tablet tool or application for which you want to change settings eS gt Wn ae O ica supported pen display or tablet that has been a installed on your system and is currently w connected All settings shown below the list lt apply to the selected pen display or tablet z e The control panel will not launch unless a Tool lt r b Grip Pen supported pen display or tablet is connected es reece t f o thig computer PRAN TPS a e Settings can only be viewed or changed for All Other Photoshop an attached pen display or tablet e A pen display or tablet cannot be delete
161. tions or reset them to their default conditions You will also want to do this if you have a touch sensitive model and encounter problems with multi touch A quick way to return a pen to its default condition is to remove it from the control panel TOOL list Do this by selecting the pen and clicking on the TOOL list button After the pen has been removed place it back onto the display screen surface The pen will be added back to the TOOL list with its default settings e Open the Wacom Tablet control panel and click on the ABOUT button In the dialog box that appears click DIAGNOSE The DIAGNOSTICS dialog box shows dynamic information about the Cintiq pen display your input tool s and appropriate information for touch sensitive models _ Driver Info Pointing Device Info Version 6 3 2b1 Proximity Out Tablet Info Tablet Cintiq 24HDT Z Model Cintiq 24HDT X Data 423 7 mm Version 2 05 Y Data 196 3 mm Left Buttons All Switches Open Switches All Switches Open Right Buttons All Switches Open Pressure 0 Left Touch 0 X Tilt 27 Right Touch 0 Y Tilt 21 OEM Code 0 Rotation 158 4 Touch Info Status 0 e If more than one pen display or tablet is connected to your system in the TABLET INFO column select the product you are testing e Use the information shown in the DIAGNOSTICS dialog box when testing your pen display and pen Note If a tool button is
162. uble click area Drag slider to OFF if you do not want double click assist F e Usea soft TIP FEEL for a wider range of pressure values in most pressure sensitive applications e n some applications a soft pressure setting can make the pen overreact so that slight pressure on the pen will be magnified on the screen If you experience this try a firmer TIP FEEL setting e To make double clicking easier expand the tap area that accepts a double click the double click distance e A large double click distance may cause a delay at the beginning of brush strokes in some drawing applications This may also cause a delay at the beginning of a drag action or inking stroke If you notice such effects try setting a smaller double click distance and using the side switch to double click You can also set an ExpressKey to double click Contents Index a 4 4 B 91 Ci fall IQ R Contents taap ADJUSTING ERASER FEEL To adjust the eraser sensitivity of your pen select the ERASER tab Customizes the amount of pressure needed to erase Eraser Eraser Feel Soft Click to further customize the eraser sensitivity Current Pressure Details Select the function to perform when using the eraser Erase v Firm With your screen cursor positioned over an empty area of the control panel press down on the pen display screen with your pen eraser Use the pressure bar to determine how hard you must
163. use the DVI D video cable connector located at the base of the Cintiq display stand Connect the cable to the DVI port located on your computer video card Cintiq can be connected to either a DVI D or a DVI I card For DisplayPort operation use the DisplayPort cable The cable is located within the base of the display stand Access the DisplayPort cable by removing the rear cover from the DisplayPort display stand See cable replacement for details Connect the DisplayPort cable to your computer video card For VGA operation you will need to completely remove the DVI D cable and replace it with the provided DVI I to VGA cable See cable replacement for details VGA If connecting to a Mac Mini DisplayPort you will need to obtain an appropriate DVI adapter cable such as those offered by Kanex Apple or other manufacturers Check with your local product retailer or an online outlet for availability Connect the adapter between the Cintiq DVI D cable connector and your Mac 4 Using the USB cable located at the base of the Cintiq display stand connect to an available USB port on your computer or USB hub attached to your computer See B in the connection diagram 5 Connect the power adapter to the display stand extension cable for power See C in the connection diagram 6 Connect the adapter power cable and plug into an AC outlet See D in the connection diagram 7 Turn on the pen
164. utomatically update to show the new tool and the options available for customization In supporting applications you can adjust the functionality of the Art Pen rotation or the Airbrush fingerwheel within the application See the documentation that came with your application for details To learn more about these and other optional tools that can be used with Cintiq visit www wacom com and choose the Wacom web site for your region On the web site you can also learn about applications that currently support the advanced features of these tools Contents Index a 4 4 D 90 CintiQ s oa D 91 ADJUSTING TIP FEEL AND DOUBLE CLICK To adjust the tip sensitivity of your pen select the PEN tab Customizes the amount of pressure needed to click draw or ink To create broad brush strokes or to click Pen with a light touch use a SOFT tip setting For maximum control while drawing thin Tip Feel Tilt Sensitivity lines use a FIRM tip setting Soft Firm Normal High Click to further customize the tip sensitivity Details Current Pressure _ Double Click Z Click Full With your screen cursor positioned over Right Click an empty area of the control panel press down on the pen display screen with your pen tip Use the pressure bar to determine how hard you must press on on the pen to reach maximum pressure Tip Double Click Distance l ron Click Default Adjusts the size of the do
165. uts Press SELECT to analog input only adjust Any adjustment requires the image to have white portions CONTRAST Adjusts the image brightness and contrast in relation to the background AUTO BLACK LEVEL Automatically adjusts the black level Any adjustment requires the image to analog input only have black portions Press SELECT to activate AUTO ADJUST BLACK LEVEL Adjusts the RGB black level by input signal level analog input only Tag5 H POSITION Controls Horizontal Image Position within the display area of the LCD V POSITION Controls Vertical Image Position within the display area of the LCD H SIZE Adjusts the horizontal size of the screen analog input only If the AUTO ADJUST function does not give you a satisfactory picture setting a further tuning can be performed using the H SIZE V SIZE function dot clock For this a moir test pattern may be used This function may alter the width of the picture Use left Right Menu to center the image on the screen The image should be homogeneous FINE analog input only Improve focus clarity and image stability by increasing or decreasing this setting If the AUTO ADJUST function and the H SIZE function do not give you a satisfactory picture setting a fine tuning can be performed using the FINE function For this a moir test pattern may be used The image should be homogeneous AUTO FINE analog input only This function automatically and periodically adjusts the FINE
166. utton AUTO SCROLL ZOOM Sets the ring to zoom in graphics applications and scroll in other applications aided configuration shown Some applications may interpret zooming as scrolling or may completely ignore zooming Similarly scrolling may be interpreted as zooming or ignored completely Middle button BRUSH SIZE Sets the ring to increase or decrease the brush size of your drawing tool when working in Adobe Photoshop Bottom button CANVAS ROTATION Enables you to rotate or flip an entire image when working in Adobe Photoshop CS4 or later Note In some regions the defaults may vary depending on application and operating system differences See customizing the Touch Rings to modify how the Touch Rings work For left handed configuration the Touch Ring mode settings are swapped or flipped between left and right Important Some applications can override and control the Touch Ring functions For details see using applications integrated for tablet control Use the Wacom Tablet control panel to customize the Touch Ring options Manage your control panel settings Control panel overview Customizing the Touch Rings Contents Index a 4 4 B 44 CINtIQ ao 2s r T a WORKING WITH MULTIPLE MONITORS When working with Cintiq and additional monitors on the same system the screen cursor movement on the standard monitors will depend on your system configuration If
167. uttons to select Size Fine Contrast Black Time Position Level SIMPLE O X X 1 second FULL O O X 1 5 seconds DETAIL O O O 5 seconds O Automatic Adjustment X No Automatic Adjustment DETAIL activates automatic long cable skew peaking adjustment gt Index taap Ci fall IQ R Contents taap Tag4 A NTAA SW The Advanced No Touch Auto Adjust function is able to recognize new signals cont analog input only even when neither the resolution nor the refresh rate has changed If several PCs are connected to the monitor and each transmit very similar or even the same signals in terms of resolution and refresh rates the monitor recognizes there is a new signal and automatically optimizes the picture without the need for any action on your part OFF A NTAA is disabled ON If a change in signal is detected A NTAA will adjust the monitor to the optimal settings for the new signal If no change in the signal is detected then A NTAA does not activate The screen will be blank while the monitor optimizes the signal OPTION Functions the same as ON except that the screen does not go blank when the monitor makes adjustments for changes in signal allowing the monitor to display the new signal faster When using an external switching device to connect 2 or more PCs to the monitor using the ON or OPTION settings is suitable AUTO CONTRAST Adjusts the image displayed for non standard video inp
168. vates the selected OSD menu option MENU Opens or exits the OSD menu left right Navigates to the left or right through the OSD menu up down Navigates up or down through the OSD menu Increases or decreases selected item values RESET Returns the OSD back to factory settings Notes The OSD menu will automatically close after a few moments of inactivity You can also press the MENU button to close the menu All settings are automatically saved when the OSD menu closes and will be used the next time the pen display receives a similar video signal This is applicable to all display modes If you make changes to the display appearance and cannot return to the original settings use the RESET option to return the pen display to its original factory defaults OSD controls Cintig 24HD touch OSD controls Cintiq 24HD Contents Index a 4 4 B 47 CINtIQ ao 2s r T i OSD CONTROLS CINTIQ 24HD TOUCH iS Menu and other control options are available when you open the On Screen Display Brightness Contrast controls Auto Adjust analog input onl Image controls Color control systems Tools Menu tools ECO Information Information OSD Warning Using the Picture Mode function Advanced OSD BRIGHTNESS CONTRAST CONTROLS A BRIGHTNESS Adjusts the overall image and background screen brightness Notes The brightness level is adjusted using the backlight output The display will digitally compensate for
169. w long the display waits after the last touch of a button to shut off the OSD control menu The preset choices are 10 120 seconds by 5 second increments OSD Lock OuT This control completely locks out access to all OSD control functions When attempting to activate OSD controls while in the Lock Out mode a screen will appear indicating the OSD controls are locked out There are four types of OSD Lock OUT OSD Lock OUT with no control To activate the OSD Lock OUT function press SELECT then right button and hold down simultaneously To deactivate the OSD Lock OUT press SELECT then right button and hold down simultaneously while in the OSD menu No controls can be adjusted while in the lock out mode OSD Lock OUT with BRIGHTNESS only control To activate the OSD Lock OUT function press SELECT then the down and left buttons and hold down simultaneously To deactivate the OSD Lock OUT press SELECT then the down and left buttons and hold down simultaneously while in the OSD menu BRIGHTNESS can be adjusted while in this lock out mode CusTOM Refer to the advanced OSD menu OSD TRANSPARENCY Adjusts the transparency of the OSD menu Content Ind en a CINtIQ ao 2s r T a RESOLUTION NOTIFIER This optimal resolution is 1920 x 1200 If ON is selected a message will appear on the screen after 30 seconds notifying you that the resolution is not at 1920 x 1200 Hot KEY You can adjust the brightness directly When
170. ware application A software application that has built in support for the pen eraser These applications take advantage of the eraser in different ways depending on what makes sense for the application Expand A motion used when navigating with multi touch Touch the pen display surface with two fingers spaced closely together Then while still touching the display surface move your fingers apart ExpressKeys The customizable control keys located on the pen display See using the ExpressKeys Fingerwheel The control wheel on the optional Airbrush Hardware control buttons The function buttons located on the pen display See using the hardware control buttons Journal A Microsoft Windows application that electronically simulates a physical journal pad but with the advantages of digital note taking For example you can create quick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark up Journal includes a variety of pen marker and highlighter tools plus an eraser that is easily activated by the eraser end of your Wacom pen Additionally your handwritten content is searchable within Journal LED Light Emitting Diode Used as pen display indicator light s Modifier Modifier keys include SHIFT ALT and CTRL for Windows or SHIFT CONTROL COMMAND and OPTION for Mac You can customize your Cintiq tool buttons or ExpressKeys to simulate a modifier key Contents In
171. y not function properly on the pen display Be sure to press the side switch when the pen tip is within 5 mm 0 2 inch of the pen display active area Do this without pressing down on the pen tip In the Wacom Tablet control panel verify that the side switch is set to the proper function you are expecting to occur for the application and tool you are using Check also the SIDE SWITCH MODE If CLICK amp TAP is selected you will need to first press the side switch then touch the pen tip to the pen display screen surface in order to perform a click function Make sure the status LED lights blue when you press the side switch If not verify that the USB cable is plugged into an active USB port on your computer or on a USB hub The LED will not light if the USB cable is not plugged into an active port If the LED does not light you may have defective hardware see troubleshooting The screen cursor moves but it does not jump to the pen tip location when placed on the display screen and it does not follow the pen tip when moving the pen across the display Contents Make sure the Wacom driver has loaded properly by opening the Wacom Tablet control panel If the driver did not load you will see an error message If an error message appears reboot your computer If the problem persists refer to step 2 software installation and reinstall the Wacom driver software For Mac you must restart your computer after installing the
172. y s or tablet s The eraser function will continue to work correctly using the first pen display or tablet that was added to the control panel To remove one of multiple pen displays or tablets from the driver select the pen display or tablet to be deleted and click on the button next to the TABLET list e Apen display or tablet must be attached to the computer before it can be deleted from the control panel list e You will need to restart your computer before you can again add the tablet to the driver Contents Index t a D CintiQ s JEE a 4 D 148 USING APPLICATIONS INTEGRATED FOR TABLET CONTROL Some software applications may be designed to directly control ExpressKey or Touch Ring functions When working in an application that has been integrated in this manner the ExpressKeys or Touch Rings may perform differently than the function that is set in the Wacom Tablet control panel e When an ExpressKey is overridden by an application the ExpressKey setting will automatically update using either Application Defined or the new function name Some or all of the ExpressKeys may be overridden depending on the application e When an application overrides a Touch Ring all Touch Ring functions are affected If an application overrides only some of the available Touch Ring functions the remaining function s are set to SKIP e An integrated application will control the ExpressKeys or Touch Rings only wh
173. your Cintiq interactive pen display Although they will appear as separate devices to your operating system the display and tablet sensor function as an integrated output and input device The tablet sensor reports pen coordinates pressure tilt switch eraser and other information If your product model also supports multi touch a touch sensor reports the appropriate information related to your touch actions or gestures e Many applications have built in support for pen display features such as pressure sensitivity tilt and rotation Visit the Wacom web site to learn about applications that support these features See product information e For information on how best to use pen display features within a specific application see the instructions in that application s manuals Each product model within the Cintiq family has a specific feature set Not all models or accessories are available in all regions PEN DISPLAY MODEL MULTI TOUCH PEN INPUT EXPRESSKEYS TOUCH RINGS Cintig 24HD touch X X X X Cintiq 24HD X X X You will find that icons are located near some of the topic headings in this manual Use them to quickly identify sections that have information specific to multi touch or pen input Icons will not be used in sections that commonly apply to all Cintiq models Model specific notes may be used as necessary e Multi touch is identified by this icon e Pen input is identified by this icon Contents Index
174. zed Learn about the multi touch experience with Cintig For models that support both pen and multi touch You can simultaneously work with the pen and touch in supporting applications For example you might use touch to turn a 3D object while using the pen to sculpt a surface texture Remember the pen has priority over touch whenever the pen tip or eraser is within proximity of the pen display screen Lift the pen and your hand away from the display screen surface to enable touch Contents Index a 4 4 40 CINtIQ ao 2s r T E USING THE HARDWARE CONTROL BUTTONS Press a button to e Toggle multi touch on or off Launch the Wacom Tablet control panel or an on screen keyboard e Display a diagram of your current Cintiq settings Press the button again to toggle off the function Cintiq 24HD touch Toggles touch on or off Cintig 24HD Launches the Wacom Tablet control panel Press to close the control panel when open Launches the on screen keyboard Press to close the keyboard when open Shows on your display screen a diagram of the pen display ExpressKey Touch Ring and pen settings The current functions for each control are shown O 0OO Press to dismiss the diagram Notes You may notice a slight delay in response time depending on the speed of your computer The control buttons cannot be customized Contents Index CINtIQ ao 2s een USING THE EXPRES

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