Utica Boilers H2OBT Warranty
Contents
1. Avenue Utica New York13504 4729 Ph 315 797 1310 Customer Service Fax 315 724 9319 E Mail info ecrinternational com PN 240009218 Rev A 10 112. ECR or i potable water with a Ph exceeding 8 0 or below 6 0 and or chloride concentrations exceeding 80 parts per million ppm 6 This Limited Warranty in no way can be considered as a guarantee of workmanship of an installer or repairman connected with the installation or repair of the Product or as imposing on ECR liability of any nature for unsatisfactory performance as a result of faulty workmanship in the installation or service of the Product which liability is hereby expressly disclaimed 7 The furnishing of replacement parts under the terms of this Limited Warranty will apply to the original warranty period and will not serve to extend such period 8 This Limited Warranty only applies to Products installed in the United States or Canada 9 The remedy for breach of this Limited Warranty is expressly limited to the repair or replacement of any part found to be defective under conditions of normal use unless otherwise specifically set forth herein and the remedy for breach of this Limited Warranty statutory duty or by reason of tort including without limitation negligence does not extend to liability for incidental special or consequential damages or losses such as loss for the use of the material inconvenience or loss of time The maximum liability of ECR in connection with the sale of the Product shall not in any case exceed the price of the part claimed to be defective or the price of the Product if the entire Product is claim
3. ECR International Inc LIMITED WARRANTY HYDRONIC BUFFER TANKS amp SOLAR HOT WATER STORAGE TANKS By this Limited Warranty ECR International Inc ECR issues limited warranties from the date of original installation of the Hydronic Buffer Tank or Solar Hot Water Storage Tank Product to the person that purchased the new Product directly a from the ECR brand dealer or b in the case of a newly constructed home from the contractor who purchased such new Product directly from an ECR brand dealer or wholesaler for installation and use in the newly constructed home such person in either case referred to hereinafter as the Original Purchaser subject to the terms and conditions set forth below WARRANTY COVERAGE FOR RESIDENTIAL USAGE The following limited warranty set forth in this section shall apply to only the original installation of the Product in a single family dwelling used without interruption by the Original Purchaser as his or her primary residence Residential Application Residential Application shall also mean usage in a multiple family dwelling provided that the Product services only one 1 dwelling in such multiple family dwelling l LIMITED ONE YEAR WARRANTY ECR warrants its Product used in Residential Applications to be free from defects in material and workmanship under normal usage and service for a period of one 1 year from the date of original installation In the event that the Product i
4. as been damaged as a result of being improperly installed serviced or operated including without limitation operated with insufficient water allowed to freeze or subjected to flood conditions 4 In order for this Limited Warranty to be effective a the Product must have been assembled in strict compliance with installation instructions furnished with the Product and b the Product sections must not have been damaged during shipment and installation 5 ECR shall not be liable for any damages defaults or delays in performance under this Limited Warranty caused by a any contingency beyond its control including without limitation a shortage or reduced supply of energy or raw materials freezing flood fire wind or lightening b the failure of external wiring piping or other attachments and accessory products not integral with the Product c installation service or operation that is not in compliance with all applicable federal state and provincial laws or regulations d misapplication or the use of the Product for purposes other than for which it was designed e the use of parts not supplied or designated by ECR f failure to maintain the Product free of water sediments or scale deposits g components of a Product which are not defective but must be replaced during the warranty period as a result of reasonable wear and tear h failure of a component control or component part other than a component part manufactured solely by
5. ed to be defective This Limited Warranty is the complete and exclusive statement of warranty terms in regards to the Product 10 FOR ALL SALES NOT SUBJECT TO THE MAGNUSON MOSS WARRANTY ACT THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE FOR ALL OTHER SALES ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND OR FITNESS FOR ANY PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE PERIOD OF THIS LIMITED WARRANTY PLEASE NOTE Some states provinces and territories do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations and exclusions may not apply to you MISCELLANEOUS 1 The Magnuson Moss Warranty Act applies to consumer sales as contrasted with commercial sales A consumer sale is one to a buyer for personal family or household purposes and not for the purpose of resale 2 If any provision of this Limited Warranty shall be determined to be illegal unconscionable or unenforceable all other terms and provisions hereof shall nevertheless remain effective and shall be enforced to the fullest extent permitted by law The warranties made under this Limited Warranty are exclusive and may not be altered enlarged or changed by a distributor dealer or other pers
6. on whatsoever other than pursuant to a written agreement executed by a duly authorized officer of ECR 3 This Limited Warranty is nontransferable and shall be for the benefit of the Original Purchaser of the Product only 4 This Limited Warranty gives the Original Purchaser only specific legal rights and you may have other legal rights which vary from state to state PROCEDURE FOR OBTAINING WARRANTY SERVICE 1 At the time a claim is filed under this Limited Warranty the Original Purchaser must present a copy of the original sales receipt and a deed utility bill or equivalent document evidencing both ownership of the Product and installation in the dwelling owned by the Original Purchaser 2 For prompt warranty service notify the installer who in turn will notify the ECR distributor from whom such distributor purchased the Product If this action does not result in warranty service the Original Purchaser or installer should contact ECR Customer Service see contact information below giving full particulars in support of the claim Alleged defective part or parts must be returned through trade channels in accordance with ECR s procedure currently in force for handling returned goods for the purpose of inspection or determining the cause of failure ECR will furnish the new part s to an authorized ECR distributor who in turn will furnish the part s to the heating contractor who installed the Product ECR International Inc 2201 Dwyer
7. s found to be defective in material or workmanship during this one year period then ECR will repair or replace at its option the defective Product Il LIMITED WARRANTY ON STORAGE TANK HEAT EXCHANGER ASSEMBLY ECR warrants that the Product s storage tank heat exchanger assembly shall be free from leaks during normal usage and service for a period of fifteen 15 years from the date of original installation In the event that a leak should develop and occur within this limited warranty period as a result of defective material of workmanship ECR will replace the Product During the five 5 year period from the date of original installation ECR s replacement of the defective Product shall be without charge From the sixth 6th year from the date of original installation to the fifteenth 15th year from the date of original installation ECR s replacement of the defective Product shall be made upon payment by the Original Purchaser to ECR of a proportionate charge based upon the time the Product has been in service The proportionate charge will be equal to the appropriate percentage of the list price of such Product at the time the warranty claim is made and will be determined as follows Within the sixth 6th year through the seventh 7th year from the original date of installation sixty percent 60 Within the eighth 8th year through the ninth 9th year from the original date of installation sixty five percent 65 Within the
8. tenth 10th year through the eleventh 11th year from the original date of installation seventy percent 70 Within the twelfth 12th year through the thirteenth 13th year from the original date of installation seventy five percent 75 Within the fourteenth 14th year through the fifteenth 15th year from the original date of installation eighty percent 80 Please Note If the Product model involved is no longer available due to product obsolescence or redesign the value used to establish the list price will be the current retail price of the nearest equivalent Product LIMITATIONS AND EXCLUSIONS 1 Under no circumstances will ECR be responsible for any other costs associated with rectifying the defective part or Product including without limitation costs associated with removing and reinstalling the defective part or Product and or its replacement part or Product and all labor and material costs connected therewith including without limitation costs associated with returning the defective part or Product to ECR 2 This Limited Warranty will not be applicable if the Product is a used or operated at a pressure over or under its rated capacity b installed for uses other than home heating c not maintained in accordance with ECR s recommendation or accepted good practice as determined by industry standards or d subjected to unauthorized alteration 3 This Limited Warranty will not be applicable if the Product h
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