Uniden EXI 6960 User's Manual
Contents
1. EXI 6960 900 MHz Cordless Phone with Caller ID Uniden Z z on Z s2 Z lt lt 05 ica Z an pc z Fu Uniden Covered under one or more of the following U S patents 4 511 761 4 523 058 4 595 795 4 797 916 5 381 460 5 426 690 5 434 905 5 491 745 5 533 010 5 574 727 5 650 790 5 660 269 5 661 780 5 663 981 5 671 248 5 717 312 5 754 407 5 768 345 5 787 350 5 838 721 1999 Uniden America Corporation All rights reserved Printed in China At Uniden we ll take care of you If you need any assistance with this product please call our Customer Hotline at 1 800 297 1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit available accessories or any other related matters Hours M F 7 00 a m To 7 00 p m Central Standard Time Thank you for purchasing this Uniden product OF YOUR OWNER S MANUAL CONTENTS Introduction Introduction 0 0 cece eee e eee 2 Welcome sanieren 2 Features ass een 2 Included in Your Package 2 0 00 cece eee eee 3 Installing and Adjusting Your Phone 4 Desk Tabletop Installation 222222222202 ee 4 Wall Installation 0 00 0 00 cce eee eee eee ee ees 5 Installing and Installing the Handset Battery Pack 11 Adjusting Charging2. ID numbers and reached the End display the list does not cycle back to the beginning You must press amp to view Heu Bi Total BE 3 Press talk and the number automatically dials If you select Ma then the Caller ID screen returns The and keys to toggle between the names display and the numbers display v Storing a Caller ID Number Into a Memory Location 1 Press call id and the Caller ID summary screen appears The screen shows the number of new callers and the total number of callers stored in Caller ID memory 2 Press V or A to find the number that you would like to store then press mem to store the selection 3 The select location screen appears Use the A and Y keys to select a blank memory location where you would like to store the number If you want to replace an existing number with the Caller ID number skip to step 5 Hew BL Total Ge 12721 12 3 Schlitz Select Location 1 KAYSIE SCHLITZ UMIDEN 4 Press select A confirmation tone sounds and the number is programmed Do not complete steps 5 and 6 5 If you choose to replace an existing number with the Caller ID number press select and the following screen appears Replace Herora 6 Use the A key to move the cursor to Yes and press select A confirmation tone sounds and the number is programmed v Deleting a C
3. base v Direct Wall Mounting If you don t have a standard wall plate you can mount your phone directly to the wall Before mounting your cordless telephone consider the following e Select a location away from electrical cables pipes or other items behind the mounting location Inserting screws into areas such as this can be hazardous e Try to mount your phone within 10 15 feet of a working phone jack in order to avoid excessive cord length Remember you are not mounting your phone to a wall plate with a built in phone jack e Ifthe selected mounting area has no wooden support beams directly behind it you will need the appropriate anchoring devices in order for the wall to properly support your phone 3 16 in 1 Insert two mounting screws into gt the wall with their appropriate lt anchoring device if necessary 3 15 16 inches apart Allow about 3 16 of an inch between the wall and screw heads for mounting the phone fund 315 16 in 2 Set the handset retainer Refer to Setting the Handset Retainer for Wall Mounting on page 5 3 Plug the AC adapter into the DC input jack on the back of the base and place the cord inside the left molded channel cord holder 4 Plug one end of the long telephone cord into the TEL LINE jack on the back of the base and place the telephone cord into the right molded channel cord holder 5 Place the base on the screws and push it downwa
4. desired location and enter the name 6 If you make a mistake press delete to erase the character you just entered Or press and hold delete to erase the entire line 7 Press select The following screen appears and a cursor flashes indicating I that the display is ready for the number Store Humber 8 Enter the phone number with the handset keypad When entering numbers press pause to enter a pause in the dialing sequence The display shows a F The pause feature is useful for long distance calling credit card dialing or sequences requiring pause between digits 9 Press select The handset beeps and displays a confirmation screen For Henory 1 Stored example if you store a name and number into memory location number one the display shows Memory 1 Stored 10 Press mem or return the handset to the charging cradle to exit store mode Or wait 20 seconds for the phone to return to standby Whenever you are using a menu screen you must press a key within 20 seconds or the phone will return to standby You may also press mem to exit a memory menu at any time If you select Go Esuck at any time no changes are made and the handset shows the Memory Store screen EDITING A PHONE NUMBER IN MEMORY Follow these steps to edit a phone number that you have already programmed into memory 1 Remove the handset from the base 2 Press and hold mem for two seconds The display s
5. the Battery Pack 222 222200 12 e Cleaning the Battery Contacts anauona 12 Setting the Pulse Tone Switch oonan 13 e Adjusting the Ringer and volume Controls 13 Using the Page Feature u unse 14 Automatic Digital Code Security 22 2 2200 14 F Using Your New Phone 000eeeeeee 15 Using Your i a New Phone Making and Receiving Calls 0005 15 Flash and Call Waiting secos sosi ccc ae cee eee 15 Storing a Phone Number in Memory 16 Editing a Phone Number in Memory 17 Erasing a Number from Memory 0 18 Using Memory Dialing 0 0 00 2 19 Chain Dialing sense 19 Using Caller Dean 20 Troubleshooting Usine Redal jc see re 25 Using the Tone Feature 0 cece eee eee 25 Selecting a Different Channel 25 Traveling Out ofRange cece eee eee Troubleshooting 60 c cece eee eee Quick Reference Chart 0 0 0 0 0 e eee eee Specifications 0 cece eee eee eee Specifications Fold out the front cover of this reference guide to use the handy Controls and Functions page for reference TO YOUR NEW PHONE WELCOME Congratulations on your purchase of the Uniden EXI 6960 cordless telephone This phone is designed for reliability long life and outstanding performanc
6. then the total is shown as EVE Your phone stores the most recent 30 numbers in Caller ID memory If the memory is full a new call replaces the oldest number For long distance dialing press 7 to add a 1 to the number in the display 22 v Reviewing Caller ID Numbers Your phone stores the most recent 30 numbers in Caller ID memory If the memory is full a new call replaces the o your Caller ID numbers follow the steps below 1 Press call id and the Caller ID summary screen appears The screen shows the number of new callers and the total number of callers stored in Caller ID memory This screen appears on the display whenever the handset is face up in the base 2 Press to scan through the list The most recent call appears first with the date time call count name and phone number Press A to scan back through the list 3 Once you have reviewed your oldest call the following screen appears Press call id to return to standby your previous calls v Calling a Caller ID Number 1 Press call id and the Caller ID summary screen appears The screen shows the number of new callers and the total number of callers stored in Caller ID memory 2 Select the number that you would like to dial Press Y to scan forward and A to scan back through the list dest number To review Heu EN Total amp fl End Once you have viewed all of your Caller
7. ESTION The charge light wont come on when the handset is placed in the base Make sure the AC adapter is plugged into the base and wall outlet Make sure the handset is properly seated in base Make sure the charging contacts on the handset and base are clean The audio sounds weak and or scratchy Make sure that the base antenna is in a vertical position Press chan to help eliminate background noise Move the handset and or base to a different location away from metal objects or appliances and try again Can t make or receive calls Check both ends of the base telephone line cord Make sure the AC adapter is plugged into the base and wall outlet Disconnect the AC adapter for a few minutes then reconnect it Reset security code see page 14 27 28 PROBLEM SUGGESTION The handset doesn t ring or receive a page The Nickel Cadmium battery pack may be weak Charge the battery on the base unit for 15 20 hours The handset may be too far away from the base unit Place the base unit away from appliances or metal objects Reset security code see page 14 OF YOUR NEW PHONE GENERAL The EXI 6960 complies with FCC Parts 15 and 68 Frequency control PLL Modulation DBPSK Operating temperature 10 to 50 C 14 F to 122 F Frequency 925 997 to 927 947 MHz 40 channels Power requirements 9 V 210 mA or 9V 180
8. aller ID Number To delete a single Caller ID message follow the steps below 1 Press call id and the Caller ID summary screen appears The screen shows the number of new callers and the total number of callers stored in Caller ID memory 2 Select the number that you would like to delete Press Y to scan forward and A to scan backwards through the list Hew Bi Total amp fi 23 24 3 Press delete and the following screen appears 4 Press select or delete A confirmation tone sounds and the Caller ID screen returns with the next message displayed 5 After you have deleted the Caller ID number the display shows Emel Press call id to return to standby v Deleting All Caller ID Numbers 1 Press call id and the Caller ID summary screen appears The screen shows the number of new callers and the total number of callers stored in Caller ID memory 2 Press delete and the following screen appears or delete 4 A confirmation tone sounds and the following screen appears 5 Press call id to return to standby End To delete all of your Caller ID numbers follow the steps below Heu Ei Total DE 3 Use the A key to move the cursor to Yes then press select j e ct i pen ka ka USING REDIAL Press redial p to call the last number CD dnv vol Aup delete dialed The number redialed c
9. an be up to 32 digits long select chan redial p If you press redial p before pressing the talk key you can edit the number using the delete key USING THE TONE FEATURE If you are dialing in the pulse mode and need to enter tone digits press tone to enter the digits Once the call has ended the tone mode is canceled and pulse dialing resumes The tone feature applies only when the base unit is set to pulse SELECTING A DIFFERENT CHANNEL If you encounter interference while using your phone you can manually change the channel for clearer operation This function works only when the phone is in use dn vol Aup delete select chan redial p The chan button on the handset allows you to choose between 40 channels During the course of a conversation if you hear static or noise which makes it difficult to hear press chan The following screen appears and the phone changes to a different channel Scanning 25 26 TRAVELING OUT OF RANGE During a call as you begin to move too far from your base unit noise increases If you pass the range limits of the base unit your call will terminate within 20 seconds YOUR NEW PHONE QUICK REFERENCE CHART If your phone is not performing to your expectations please try these simple steps If you are still unable to resolve the problem contact your place of purchase or call customer service at 800 297 1023 PROBLEM SUGG
10. ase AutoStandby 1 Pick up the handset 1 Press talk 2 Press talk 2 Listen for the dial tone To redial 3 Press redial FLASH AND CALL WAITING If you have call waiting service and a call waiting tone sounds while you are on a call press flash to accept the waiting call There is a short pause then you will hear the new caller To return to the original caller press flash again talk flash OME Lm mS La 15 Whenever you are using a menu screen you must press a key within 20 seconds or the phone will return to standby You may also press mem to exit a memory menu at any time A The character menu consists of letters symbols and numbers The pause button counts as one digit Pressing pause more than once increases the length of pause between numbers 16 STORING A PHONE NUMBER IN MEMORY 1 Remove the handset from the base 2 Press and hold mem for two seconds A short tone will sound and the following screen appears Plemorm ld Store gt Pi 3 Use the A and Y keys or number keypad to choose the memory location where you would like to enter a number 4 Press select The following screen appears and a cursor flashes indicating that the I display is ready for the name to be entered Store Mame 5 Use the A and Y keys to scroll through the character menu Use the lt and gt keys to move the cursor to the
11. e FEATURES e 900 MHz Technology e Call Waiting Caller ID e 3 line Backlit Display e 30 Number Caller ID Memory e Face Up Face Down Charging 10 Memory Dial Locations e 32 Digit Redial e Pulse Tone Dialing Page Find e 7 Hour Talk Time e Handset Earpiece and Ringer Hearing Aid Compatible Volume Control The EXI 6960 features include AutoTalk and AutoStandby AutoTalk allows you to answer a call by just removing the handset from the base so you don t have to waste time pushing buttons or flipping switches AutoStandby allows you to hang up by simply returning the handset to the base The UltraClear Plus true compander circuitry virtually eliminates background noise This innovative technology together with 40 different channels provides you with the best possible reception during all your conversations To protect you against misbilled calls which might result from your phone being activated by other equipment the EXI 6960 has Random Code digital security which automatically selects one of over 65 000 digital security codes for the handset and base Also the Aw oSecure feature electronically locks your phone when the handset is in the base To get the most from your phone please read this reference guide thoroughly Also be sure to complete the product registration form and mail it in Be sure to visit our web site at www uniden com To get the most from your phone please read this reference guid
12. e thoroughly Also be sure to complete and mail the product registration form If any of these items are missing or damaged contact the Uniden Parts Department at 800 554 3988 Hours are from 8 30 a m to 5 00 p m Central Time Monday through Friday We can also be reached on the web at www uniden com INCLUDED IN YOUR PACKAGE Handset Rechargeable Battery e This Owner s Manual e Precautions and Important Safety Instructions e Registration Card Long Telephone Cord AC Adapter When choosing a location for your phone keep the base unit and the handset away from electrical noise caused by objects like motors and fluorescent lighting DESK TABLETOP INSTALLATION 1 Plug the AC adapter cord into the DC input jack on the back of the base then place the AC adapter cord inside the molded strain relief 2 Plug one end of the long telephone cord into the TEL LINE jack on the base then place the telephone cord into the right molded channel cord holder 3 Plug the other end of the long telephone cord into the telephone wall jack Remember the phone must be fully charged before you can use it AND ADJUSTING YOUR PHONE 4 Plug the AC adapter into a standard 120 V AC wall outlet Place the power cord so that it does not create a trip hazard or where it could I become chafed and create an electrical hazard or fire Use only the Uniden AC adapter supplied with th
13. emory 1 Stored example if you store a name and number into memory location number one then the handset shows Memora 1 Stored 10 The display then returns to the Memory Store screen You may select another number to edit return to step 3 or you may press mem to return to standby ERASING A NUMBER FROM MEMORY Use these steps to erase a programmed number from memory Once a number is erased that memory location may be programmed with a new number 1 Remove the handset from the base 2 Press and hold mem for two seconds Menoro Store The handset shows the Memory Store i gt KAYSIE SCHLITZ screen with any saved numbers displayed 2 UNIDEN 3 Use the A and Y keys or number keypad to select the memory location you would like to delete The lt and keys toggle between the names display and the numbers display 4 Press select The following screen appears with the memory location ence Henory 1 Delete Memory 1 number that you have selected in Go Back the display 5 Use the Y key to move the gt cursor down to the Delete Memory command pat Senora gt Delete Memory 1 Go Back 6 Press select The following confirmation screen appears pele ere 7 Use the A key to move the gt cursor to the command 8 Press select There is a confirmation tone and the handset displays Memory 1 Delete Memory 1 Deleted 9 The display then returns to the Memo
14. er or other contact cleaner DO NOT use liquids or solvents you may damage your phone 12 Most phone systems use tone dialing Check with your local phone company if you re not sure whether your system is tone or pulse You can only adjust the earpiece volume setting during a call SETTING THE PULSE TONE SWITCH Be sure the PULSE TONE switch is in the TONE position unless your local phone system uses pulse dialing ADJUSTING THE RINGER AND VOLUME CONTROLS v Handset Ringer Tone and Volume Your EXI 6960 lets you choose from two ringer tones Type A and Type B Each tone has a low and high volume setting When the phone is in standby Ring Type E High mode press the vol A or W key on the handset to select the handset ringer tone and volume As you change the settings the selection appears on the LCD w Handset Earpiece Volume The EXI 6960 comes with four volume settings for the handset earpiece normal medium high and loud During a call press vol A to increase the earpiece volume press vol W to decrease the earpiece volume As you increase or decrease the volume your selection appears on the LCD When you hang up the EXI 6960 keeps the last volume setting selected 13 USING THE PAGE FEATURE 1 To locate the handset when it is not on the base press and release the When an incoming call is page find key received during paging paging is st
15. hows the Memory Store screen and any saved numbers Memory Store i gt KAYSIE SCHLITZ 2 UMIDEN 3 Use the A and Y keys or number keypad to select the memory location you would like to edit The lt and gt keys toggle between the names display and the numbers display 4 Press select The following screen appears with the memory location number that you have selected in the display 5 With cursor next to Edit Memory press select The following screen appears and a cursor flashes indicating that the display is ready for the name to be edited gt Edit Memory i Delete Herora 1 Go Back You may move the cursor down to Go Back and press select if you would like to exit this menu Store Hame KAYSIE SCHLITZ 6 Use the A and Y keys to scroll through the character menu Use the and gt keys to move the cursor to the desired 7 Press select The following screen appears and a cursor flashes indicating that the display is ready for the number to be edited ocation and enter the name Store Murer 5175551212 8 Enter the phone number with the number keypad 17 If you select Go Bach at any time no changes are made and the handset shows the Memory Store screen If you select Mc no changes are made and the handset shows the Memory Store screen 18 9 Press select The handset beeps and displays a confirmation screen For M
16. is phone and DO NOT use an outlet controlled by a wall switch 5 Raise the antenna to a vertical position Before using your phone A fully charge the Nickel Cadmium battery pack for a 15 20 hours WALL INSTALLATION vy Setting the Handset Retainer for Wall Mounting 1 Remove the handset retainer on the base by sliding it upward DO NOT use an outlet controlled by a wall switch Before you plug the other end of the telephone cord into the modular jack on the wall charge the battery refer to Charging the Battery Pack page 12 2 Flip the handset retainer over so the tab is facing up 3 Slide the handset retainer back onto the base vy Standard Wall Plate Mounting This phone can be mounted on any standard telephone wall plate 1 Plug the AC adapter into the DC input jack on the back of the base then place the AC adapter cord inside the left molded channel cord holder 2 Plug a short telephone cord into the TEL LINE jack on the base then place the telephone cord inside the right molded channel cord holder 3 Plug the other end of the cord into the wall jack Remember the phone must be fully charged before you can use it 4 Place the base on the two posts of the wall plate and slide it downward to secure 5 Plug the AC adapter into a standard 120 V AC wall outlet that is not controlled by a wall switch 6 Raise the antenna on the
17. ller ID setup options available Autotalk CIDCW and Area Code Auto Ta l allows you to answer the phone without pressing the talk button If the phone rings when Autotalk is on simply remove the handset from the cradle and the phone automatically answers the call If the phone rings when Autotalk is off you must press talk to answer the call This option is useful to help you screen your calls more effectively TETH Caller ID on Call Waiting performs the same as regular Caller ID on a call waiting number You must subscribe to CIDCW from your phone company in order to use this feature You must subscribe to If you enter your 3 digit area code number in the Area Code a yout phone option your local area code does not appear in Caller ID messages company in order to use When reviewing Caller ID messages you will see only the local seven digit number For calls received from outside your local area code you will see a full 10 digit number If your calling area requires 10 digit dialing do not program this option this feature mare To change your Caller ID options keys to toggle between mimbers when prdgtanirning 1 Press and hold call id for two seconds the area code A short tone will sound and the following screen appears i uto Talk OFT CIDH 10m Area Code D Pl 20 If you have no New Caller ID Messages then the New display is blank Only the Total display appea
18. mA from AC adapter Size 4 3 8 in W x 2 1 4 in D x 8 1 2 in H Weight Approx 11 1 oz HANDSET Frequency 902 052 to 904 002 MHz 40 channels Power requirements Rechargeable Nickel Cadmium battery pack Size without antenna 2 1 8 in W x 1 1 2 in D x 7 in H Weight Approx 8 6 oz including battery Battery BT 905 Capacity 600 mAH 3 6V Talk mode 7 hours Standby mode 14 days Specifications features and availability of optional accessories are all subject to change without prior notice 29 30 AND FUNCTIONS o ARAON ec gt Hees call id Ac V vol gt delete O chan redial p Uniden gt Talk Tone Left Cursor Volume Down Caller ID Select Handset Display Flash Memory Keypad Right Cursor SOMNDANKRWNE me Volume Up 12 13 14 15 16 T7 18 19 20 Delete Redial Pause Channel Page Find Status LED Handset Retainer Clip Pulse Tone DC Input Jack Tel Line
19. opped and the telephone is switched to the incoming call 2 The handset beeps for 60 seconds and the following screen appears Fagina 3 Once you have found the handset press any key to end the page AUTOMATIC DIGITAL CODE SECURITY To prevent other parties from making unauthorized calls on your phone line a digital code was added to the EXI 6960 Your phone s handset and base share this code which is randomly set each time you place the handset in the charging cradle To reestablish communication between the handset and the base in the event of a power failure 1 Restore power to the base 2 Place the handset in the base and press page find 3 Pick up the handset from the base 4 Return the handset to the base The status LED blinks to indicate that the digital security code is reset 14 YOUR NEW PHONE MAKING AND RECEIVING CALLS Handset On Base Handset Off Base To answer Pick up the handset a call AutoTalk or press talk Press any button Autotalk or press talk 1 Pick up the handset 2 Press talk 3 Listen for the dial tone 4 Dial the number 1 Press talk 2 Listen for the dial tone 3 Dial the number 3 Listen for the dial tone 4 Press redial To make a call OR OR 1 Pick up the handset Dial the number then 2 Dial the number then Press talk press talk To hangu Press talk or return the handset to the SUP p
20. rd to secure 6 Plug the other end of the telephone cord into the wall jack 10 7 Plug the AC adapter into a standard 120 V AC wall outlet that is not controlled by a wall switch 8 Raise the antenna on the base INSTALLING THE HANDSET BATTERY PACK 1 Remove the handset battery cover by pressing in on the cover release and sliding it downward 2 Plug the battery s cable into the handset Use only the Uniden battery BT 905 supplied with your phone 3 Slide the battery cover on until it snaps into place 11 CHARGING THE BATTERY PACK v Initial battery charging Before plugging the phone line into your new phone for the first time fully charge the rechargeable battery pack for 15 20 hours without interruption 1 Place the handset on the base 2 Make sure that status LED lights If the LED doesn t light check to see that the AC adapter is plugged in and that the handset makes good contact with the base charging contacts vw Low battery indicator When the battery pack is very low and needs to be charged the phone is programmed to eliminate functions in order to save power The handset beeps Complete your conversation as quickly as possible and return the handset to the base for charging CLEANING THE BATTERY CONTACTS To maintain a good charge clean all charging contacts on the handset and base about once a month with a pencil eras
21. rs Once a Caller ID message has been viewed it is no longer considered a new message 2 Use the A and Y keys to move the cursor to the selection that you would like to change Press the select key to toggle between Cm and OF for Autotalk and C IOCH Press select and use the number keypad to enter or change the area code then press se ect again You hear a confirmation tone indicating the area code has been changed 3 After you have made your selections press call id and return the handset to the base The status LED flashes indicating that your setup changes are now effective v Screening Your Calls Caller ID allows you to review caller information before you answer your phone When the phone rings the display shows the date time call count name and phone number of the caller If your Caller ID service is number only deel 12 3 Schlitz 517 555 1212 then the name does not appear on the second line If a name or number is not available the display will show a message such as Incomplete Data Private Number Private Hame etc v Using CIDCW Caller ID on Call Waiting 1 During a call when you hear the Call Waiting tone check the handset for the name and number of the incoming caller Talk SESS Schlitz Kayusie 517 3553 1212 2 Press flash to accept the incoming call See page 15 for additional information 21 If you have no Caller ID messages
22. ry Store screen You may select return to standby Use the and keys to USING MEMORY DIALING another number to delete return to step 3 or you may press mem to toggle between the names Follow the steps below to dial a number using a programmed and the numbers displayed memory location in memory 1 Press mem The handset displays your programmed memory locations 2 Use the A and Y keys or the number keypad to select the memory location you would like to dial 3 Press talk and the number dials dial the number CHAIN DIALING 2 Dial the party or service main number IPEAYSIE SCHLITZ 2 Uniden Grandma EATSIE SCHLITZ PuUniden Grandma Qo pi If you already know the memory location of the number you wish to dial press talk then mem and the memory location The phone will automatically On certain occasions after dialing a number you may be requested to enter an access code such as your account number You can enter this number into a memory location for later use by doing the following 1 Store the access code into one of the memory locations 0 9 See Storing A Phone Number in Memory page 16 19 3 When you need to enter the special number press mem followed by the memory location 0 9 USING CALLER ID You must subscribe to Caller ID from your phone company in order to use this feature v Setting Up Caller ID Options There are three Ca
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