Tut Systems XL-12000B User's Manual
Contents
1. XL 12000B High Speed Network Modem XL 12000B aS HIGH SPEED NETWORK MODEM Warranty Policy Warranty Summary This Tut Systems product is warranted against defects in material and workmanship and will substantially conform to Tut Systems product documentation for a period of one 1 year from the date of shipment Y2K Compliance The Company s products including separately sold software applications are designed to be used prior to during and after the calendar year 2000 and will operate during each such time period without error relating to date data specifically including any error relating to or the product of date data which repre sents or references different centuries or more than one century Tut Systems will at its option either repair or replace products that prove to be defective For warranty or repair return this product to a service facility designated by reseller in accordance with reseller instructions which such instructions shall be in accordance with those set forth in Tut Systems Standard Terms and Conditions of Sale Limitations of Warranty The foregoing warranty shall not apply to defects resulting from abuse neglect by Buyer improper installation or application by Buyer Buyer supplied software or interfacing unauthorized modification or misuse operation outside of the environmental specifications for the product acts of God or improp er site preparation or maintenance Note No other2. provide status and operational information The modem is ideally suited for connecting LANs in a campus environment where LANs may be spread out over two miles The XL 12000B units function as a pair one as Master and the other as Slave The XL 12000B will function as a bridge using Spanning Tree Protocol STP connecting two independent segments This mode allows the modem to pass both IP and non IP packets transparently making the segments a single network Examples of non IP packets include Novell s IPX and Apple s AppleTalk 1 0 XL 12000B PRODUCT OVERVIEW TUT SYSTEMS 1 b 2 0 2 XL 12000B HIGH SPEED NETWORK MODEM Data Rate Line Length Ethernet Interface Operating Voltage Power Consumption Operating Temperature Storage Temperature Relative Humiditv Compliance Software TUT SVSTEMS Technical Specifications 2 048 Mbps Up to 12 000 ft on 24 AWG wire Up to 9 000 ft on 26 AWG wire Compliant with IEEE 802 3 10Base T 120 240 VAC 50 60 Hz wall transformer 5 Watts 5 to 55 C 40 to 70 C 596 to 9096 non condensing UL CSA CE FCC Part 15 Class A Spanning Tree Protocol STP Bridging rfc 1493 2 0 XL 12000B TECHNICAL SPECIFICATIONS XL 12000B aS HIGH SPEED NETWORK MODEM 3 0 What s in the Box Confirm that there is one each of the following items Description e XL 12000B Modem e XL 12000B User Guide e RJ 45 10Base T Straight through Cable e RJ 11 DSL
3. LAN MODEM STATUS DSL LINK l MASTER SLAVE Flashing Red Steady Green Select one unit Power up self test or software Normal link of each pair as download in progress Master and the Flashing Green other as Slave Off Normal condition Linking about one minute Steady Red Board failure Contact Tut Systems Off No link Customer Support 8 TUT SYSTEMS 5 0 PANEL INDICATORS AND CONNECTORS XL 12000B Ka HIGH SPEED NETWORK MODEM 5 2 Rear Panel Indicators and Connectors 10Base T Link LED A green LED indicates a valid Ethernet link When flashing the LED indicates traffic on the link When the LED is off there is no valid link Figure 5 2 XL 12000B Rear Panel 12VDC IOBASE T e ETHERNET DSL IOBASE T LINK 2 O ETHERNET CONNECTION ge CHE GNE wur XL 12000B f Power Connection 10Base T DSL Connector Link To the telephone Green line for the remote Indicates valid modem Ethernet link Ethernet Flashing Green Connection Indicates activity Normal Off No link 10Base T Ethernet Connection To connect to a PC server workstation or hub 5 0 PANEL INDICATORS AND CONNECTORS Select Normal if connecting to a hub Crossed Select Crossed if connecting to a node PC server or workstation TUT
4. SYSTEMS 9 b 6 0 XL 12000B HIGH SPEED NETWORK MODEM Power and Boot Up Sequence Verifv that the LAN and DSL lines are connected according to the wiring diagram described in the Installation section see Figure 4 3 Plug the 120 VAC 12 VDC wall transformer 220VAC for international use into a wall outlet Verify that the Power blue LED comes on Verify that the 10Base T Link green LED on the rear panel is illuminated If the unit is not connected to an Ethernet 10Base T source e g computer this LED will illuminate momentarily on power up and then extinguish When properly connected the 10Base T Link LED will be lit continuously Immediately upon power up the modem will begin its boot up routine The Status LED flashes red as the modem cycles through its initialization process After initialization the DSL link light will blink and the Status light will remain red If the DSL link light does not blink refer to the Troubleshooting section If the link time takes longer than one minute refer to the Troubleshooting section The modem is now ready for operation 10 TUT SYSTEMS 6 0 POWER AND BOOT UP SEQUENCE XL 12000B aS HIGH SPEED NETWORK MODEM 7 0 Troubleshooting This section is designed to assist in troubleshooting the XL 12000B It also describes how to reach Technical Support at Tut Systems Tut Systems takes pride in its products and would be more than happy to help with problems associated with
5. the XL 12000B Please take a moment and review the following answers to commonly asked questions before calling Technical Support 1 The blue Power LED remains off Verify that the wall transformer is plugged into an electrical outlet and that the connection to the modem is secure Confirm the modem is plugged into a live electrical outlet Make sure no light switch controls the plug and has been inadvertentiv turned off It is not a recommended configuration to have the modem plugged into an electrical outlet that is controlled by a light switch 2 The Status LED continues to stay red and the DSL link LED is not blinking Try power cycling the modem by unplugging the modem and plugging it back in If after power cycling the Status LED remains red contact Customer Support 3 The DSL Link LED never starts blinking The DSL line is not plugged in or the DSL line is not properly connected to the remote end Verify that the cable is properly connected at both ends Both modems have the same setting on the Master Slave switch Verify by checking both modems Master Slave switch on the front panel Make sure that one of the modems is a Master and the other is a Slave Check all patch cables to be sure the pinout is correct and connections are well seated 7 0 TROUBLESHOOTING TUT SYSTEMS 11 KI XL 12000B HIGH SPEED NETWORK MODEM 4 The DSL Link LED blinks for a long time Blinking for a long time can indicate failur
6. 2000B Modem Power LED The blue Power LED remains lit while the unit has power Activity LEDs The DSL RX and DSL TX LEDs flash green when receiving and transmitting data Status LED At power up the Status LED flashes red while the modem performs a diagnostic self test and performs software decompression After the modem completes its self test the LED will extinguish indicating that the modem is ready for normal operations Steady red indicates one of two conditions 1 the link is lost and the modems are trying to establish a link or 2 there is a unit failure DSL Link A flashing DSL link LED indicates that the modem is in the process of linking to the other modem After the two XL 12000B units have secured the DSL link the DSL Link LED glows a steady green The LED is off when there is no link Master Slave Switch One XL 12000B serves as the Master unit and the other serves as Slave It does not matter which unit of the pair is set to Master and which is set to Slave but the pair must have opposite settings Changing this switch does not require the user to reboot the modems 5 0 PANEL INDICATORS AND CONNECTORS TUT SYSTEMS 7 KI XL 12000B HIGH SPEED NETWORK MODEM Figure 5 1 XL 12000B Front Panel DSL RX Flashing Green On when receiving data DSL TX Flashing Green On when transmitting data Ly TUT SYSTEMS MASTER SLAVE EN POWER XL 12000B HIGH SPEED
7. Line Cable e Wall Transformer w Lightning Protection 3 0 WHAT S IN THE BOX TUT SYSTEMS 3 Ka XL 12000B HIGH SPEED NETWORK MODEM 4 0 Installation 1 Remove the modem and wall transformer from the shipping carton Remove the wall transformer from its box Remove the plastic wrapper from around the modem 2 Remove the cable ties from each of the cables and place them side by side Each of the cables is identified as follows 1 RJ 45 10Base T straight through cable A cable with RJ 45 connectors is used to connect the modem to a 10Base T hub or node If connecting to a node PC server or work station the switch on the back of the modem will allow this cable to be used like a cross over cable Figure 4 1 Figure 4 1 RJ 45 10 Base T Straight through Cable 2 RJ 11 DSL Line cable A cable with RJ 11 connectors at each end RJ 11 connectors have four contacts and are smaller than the RJ 45 connectors which have eight contacts The diameter of the RJ 11 cable is smaller than the RJ 45 cable This cable 1s used to connect the modem to the telephone jack Figure 4 2 Note RJ 11 cables generally have four contacts and six pinout positions The pinout assignments for the RJ 11 and RJ 45 connectors are provided in Appendix A 4 TUTSYSTEMS 4 0 INSTALLATION XL 12000B KI HIGH SPEED NETWORK MODEM Figure 4 2 RJ 11 DSL Line Cable 3 Select a convenient location near the Ethernet device to which the modem will be con
8. e to communicate with the other modem within the acceptable noise parameters or that the distance between modems exceeds 12 000 feet Verifv the length of the DSL line and ensure it meets the length limits described in Appendix B If it meets the limits then have the line tested for defects Another reason for continuous blinking is that both modems are either Masters or Slaves Verify by checking both modem s Master Slave switch on the front panel Make sure that one of the modems is a Master and the other is a Slave A Master modem will send out a pulse on the wire to try and communicate with a Slave modem 5 The 10Base T LED never illuminates If connecting to a hub make sure the Ethernet connection switch on the back of the modem is set to Normal Check the hub to see that its link light is illuminated If the light is still not illuminated try a different straight through cable If connecting to a PC server or workstation make sure the Ethernet connection switch on the back of the modem is set to Crossed Verify that the link light is illuminated on the PC If the 10Base T cable being used was not the cable provided make sure it adheres to the pinout assignments for 10Base T see Appendix A 12 TUT SYSTEMS 7 0 TROUBLESHOOTING 8 0 XL 12000B aS HIGH SPEED NETWORK MODEM Technical Assistance and Customer Support Maintenance and Repair Tut Systems offers a comprehensive range of customer support services
9. ed by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 The equipment and the receiver should be connected to outlets on separate circuits 4 Consult the dealer or an experienced radio television technician for help TUT SYSTEMS i KI XL 12000B HIGH SPEED NETWORK MODEM Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The information contained in this publication is the latest available However Tut Systems reserves the right to change specifications of hardware and software without prior notice Purchasers of Tut Systems products should make their own evaluation to determine the suitability of each product for their specific application Tut Systems obligations regarding the use or application of its products shall be limited to those commitments to the purchaser set forth in its Standard Terms and Conditions of Sale for a deliv ered product Published by Tut Systems Inc 2495 Estand Way Pleasant Hill CA 94523 3911 925 682 6510 fax 925 682 4125 WWW tutsys com Copyright 1998 by Tut Systems Inc All rights reserved No part of the contents of this manual may be reproduced or transmitted in any form or by any person without written pe
10. etween the two wires at the other end Figure B 1 Using an Ohmmeter to Measure the Length of Phone Wire Ohmmeter Short Pair Together Punchdown Punchdown Block Block Multiply the resistance by 20 to find the length of the wire in feet For example 600 ohms would indicate a cable length of about 12 000 feet 600 x 20 12 000 4 This formula works for 24 gauge phone wire APPENDIX B MEASURE LINE LENGTH TUT SYSTEMS 15 TUT SYSTEMS User Guide for the High Speed Network Modem XL 12000B 2495 Estand Way Pleasant Hill CA 94523 800 998 4888 or 925 682 6510
11. including technical assistance installation and maintenance agreements For further information and pricing on Tut s service products contact your sales representative Advance replacement on site or remote technical support are all available 7 days a week 24 hours a day through the Premier Maintenance Contract program Extended Warranty options are also available See your sales representative for details Further product information is available at www tutsys com Technical Support Application notes and answers to the most common functionality installation and configuration questions can be found on our web site www tutsvs com in the Service amp Support section If you are unable to resolve any question or believe you have defective equip ment contact Tut Systems Monday Friday 5 00am to 8 00pm Pacific Time at 800 998 4888 If you do not have access to 800 service please call 925 682 6510 press 0 and ask for Technical Support Equipment Return and Repair If you are unable to correct a problem or are instructed by Technical Support to return the unit for further testing or repair you will be provided with directions on how to return equipment Do not return products to Tut Systems without first obtaining a return authorization number Steps prior to shipping equipment Contact the Technical Support department and request an RMA number return merchandise authorization Write the RMA number on outside of
12. nected The modem should be kept away from excessive heat or cold Operating temperature range is 5 C to 55 C 4 Connect an RJ 45 straight through cable from the 10Base T Ethernet connector of the XL 12000B to an Ethernet device PC server workstation or hub as shown in Figure 4 3 If connecting to a PC server or workstation set the Ethernet connection switch on the back of the modem to the Crossed position If connecting to a 10Base T hub set the switch to Normal 5 Connect the RJ 11 DSL Line cable from the DSL connector on the modem to the telephone jack 6 Verify that you have a telephone line linking the two XL 12000B modems Verify that this line has no bridge taps and is generally free of noise 7 Connectthe wall transformer as shown in Figure 4 3 4 0 INSTALLATION TUT SYSTEMS 5 Ka XL 12000B HIGH SPEED NETWORK MODEM Figure 4 3 XL 12000B Installation with a Hub or Node Ethernet Connection Switch in Normal Hub Position uoc EN XL 12000B RJ 45 Straight through Cable Note The Ethernet connection switch facilitates use with either type of device 6 TUT SYSTEMS 4 0 INSTALLATION 5 0 5 1 XL 12000B aS HIGH SPEED NETWORK MODEM Panel Indicators and Connectors This section describes the indicators and connectors on the front and rear of the XL 12000B modem Front Panel Indicators Fig 5 1 shows the LED indicators that provide status and operational information on the XL 1
13. rmission from the publisher Printed in the United States of America Tut Systems Manual P N 220 03310 10 120798 ii TUT SYSTEMS XL 12000B aS HIGH SPEED NETWORK MODEM Contents 1 0 XL 12000B Product Overview 1 2 0 Technical Specifications 2 3 0 What s in the Box 3 4 0 Installation 4 5 0 Panel Indicators and Connectors 7 5 1 Front Panel Indicators 7 5 2 Rear Panel Indicators and Connectors 9 6 0 Power and Boot Up Sequence 10 7 0 Troubleshooting 11 8 0 Technical Assistance and Customer Support 13 Appendix A Pinout Assignments 14 Appendix B Measuring Line Length 15 Figures Figure 4 1 RJ 45 10 Base T Straight through Cable 4 Figure 4 2 RJ 11 DSL Line Cable 5 Figure 4 3 XL 12000B Installation with a Hub or Node 6 Figure 5 1 XL 12000B Front Panel 8 Figure 5 2 XL 12000B Rear Panel 9 Figure B 1 Using and Ohmmeter to Measure 15 the Length of Phone Wire Tables Table A 1 RJ 45 10Base T Ethernet Connector 14 on Rear of Modem Table A 2 RJ 11 DSL Line Connector on Rear of Modem 14 TUTSYSTEMS iii XL 12000B aS HIGH SPEED NETWORK MODEM 1 0 XL 12000B Product Overview The XL 12000B modem is a high speed SDSL Symmetrical Digital Subscriber Line point to point modem created to extend Local Area Networks LANs up to 12 000 feet using ordinary telephone wires The modem uses Digital Subscriber Line DSL transmission technology to deliver data at 2 Mbps The XL 12000B is designed for easy installation Front panel LEDs
14. shipping box Units without proper return authorization will be returned to sender Return all equipment to Tut Systems Inc 2495 Estand Way Pleasant Hill CA 94523 925 682 6510 0 925 682 2170 fax 8 0 TECHNICAL ASSISTANCE AND CUSTOMER SUPPORT TUT SYSTEMS 13 KI XL 12000B HIGH SPEED NETWORK MODEM Appendix A Pinout Assignments Table A 1 RJ 45 10Base T Ethernet Connector on Rear of Modem Pin Mnemonic Function 1 Te 10Base T differential transmit signal 2 TX 10Base T differential transmit signal 3 RX 10Base T differential receive signal 4 NC Unused 5 NC Unused 6 RX 10Base T differential receive signal 7 NC Unused 8 NC Unused Note Assumes the switch on the rear of the unit is in the Normal position Table A 2 RJ 11 DSL Line Connector on Rear of Modem 6 pin connector 4 pin connector Pin Mnemonic Function Pin Mnemonic Function 1 NC Unused 1 NC Unused 2 NC Unused 2 TIP DSL 4 3 TIP DSL 4 3 RING DSL 4 RING DSL 4 NC Unused 5 NC Unused 6 NC Unused 14 TUT SYSTEMS APPENDIX A PINOUT ASSIGNMENTS XL 12000B KI HIGH SPEED NETWORK MODEM Appendix B Measure Line Length Measuring Phone Wire 1 Use a cable scanner or an ohmmeter to measure the lengths of phone wire that will connect the modems When using an ohm meter short circuit one end of the phone wire and measure the resistance b
15. warranty is expressed or implied by statute or otherwise regarding the product including their fitness for any purpose their quality their merchantability non infringement or oth erwise Exclusive Remedies The remedies provided herein are the buyer s sole and exclusive remedies Tut Systems shall not be liable for any direct indirect special incidental or consequential damages whether based upon contract tort or any other legal theory Warranties apply only to original purchaser or end user and cannot be assigned or transferred to subsequent parties Tut Systems Standard Terms and Conditions of Sale contain the full text of the product limited warranty Assistance For assistance contact your nearest Tut Systems Sales and Service office FCC Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a computing device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful inter ference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfer ence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determin
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