Turbo Chef Technologies TurboChef High h Conveyor 2020 User's Manual
Contents
1. Figure 10 HhC 2620 Oven Dimensions Front Triple HhC 2620 Dimensions Exterior Height 13 0 330 mm with legs 17 0 432 mm Width 48 3 1227 mm Depth 41 7 1059 mm Conveyor Length 48 3 1227 mm Width Single 20 0 508 mm Width 50 50 9 5 9 5 241 mm 241 mm Width 70 30 15 4 381 mm 102 mm Electrical Specifications North America 3 Phase 208 240 VAC 50 60 Hz 40 amp current draw Max Input 14 4 kW 4 wire supply NEMA 15 50P plug 4 pin IEC60309 available by special order 50 amp max circuit breaker protection Europe Asia 220 240 VAC 3 Phase 220 240 VAC 50 60 Hz 40 amp current draw Max Input 14 4 kW wire supply IEC60309 4 pin plug 64 amp max circuit breaker protection Europe Asia 380 415 VAC 3 Phase 380 415 VAC 50 60 Hz 20 amp current draw Max Input 14 4 kW 5 wire supply IEC60309 5 pin plug 32 amp max circuit breaker protection Packaging All ovens are packaged in a double wall corrugated box with integrated wooden skids All international ovens shipped via Air or Less than Container Loads are packaged in wooden crates Certifications 4 C UL US C Construction 430 stainless steel front top sides and back Cool to touch covers and panels Stainless steel interior2. uH a E E at P H H p C M E H i Step 4 Clean Oven Components 4 Replace filters if damaged or torn AU UE DNINV112 8 CLEANING Step 5 Replace Oven Components 1 4 gm EE x 2 or Et t De 7 9 2a Acceptable Chain A is tight and easily clears crumb tray holder B icum Call service to have link removed Chain is loose and risks contact with crumb tray holder B Step 7 Ready the Oven for Use Figure 12 Oven Controls Oven Controls Figure 12 1 Display The display shows current oven operation and or user programming information 2 Soft K
3. 12 305 mm Minimum Daily Cleaning Instructions A Wash rinse sanitize Use only TurboChef 4 Completely dry with clean towel approved cleaner part number 103180 A WARNING Always disconnect power before cleaning or servicing oven A WARNING DO NOT attempt to clean the oven until it has cooled screen reads Oven Off A WARNING DO NOT use a water jet when cleaning the oven OVEN OFF DNINV112 6 CLEANING Weekly Cleaning Instructions Wash rinse sanitize Use only Lh Completely dry with clean towel TurboChef approved cleaner part number 103180 AN WARNING Always disconnect power before cleaning or servicing oven AN WARNING DO NOT attempt to clean the oven until it has cooled screen reads Oven Off A WARNING DO NOT use a water jet when cleaning the oven Step 1 Turn the Oven Off Step 2 Remove Outer Oven Components BREAKFAST TOP AIR 80 COOKING SET 47 SF BELT 10 00 BTM AIR 80 BREAKFAST COOLING DOWN LUNCH BREAKFAST OVEN OFF NOTE Certain oven models are equipped with a side swing front hatch To remove the side swing front hatch unlatch and fully open it then lift the front hatch upwards and off its hinges Step 3 Remove Inner Oven Components
4. 20 inch wide cook chamber Installation Instructions The oven is designed and certified for safe operation when installed in accordance with local and or national codes It is the owner and or installer s responsibility to comply with any codes that may exist Install this oven according to the policies and procedures outlined below and throughout this manual A WARNING Death injury and equipment damage can result from improper installation of a unit damaged during shipment or storage A WARNING Do not install an oven suspected of damage Improper installation or the installation of a unit damaged during shipment or storage may void the Limited Warranty Delivery and Initial Inspection All TurboChef ovens are shipped so as to prevent damage Upon delivery inspect the shipping container for external damage Any evidence of damage should be noted on the delivery receipt which must be signed by the driver Upon removing the oven from its shipping carton check for any possible damage Make note of any damage and contact the shipping company to file a claim Carriers will accept claims for concealed damage if notified within fifteen days of the delivery and if the shipping container is retained for inspection TurboChef does not assume responsibility for any loss or damage suffered in transit The carrier assumes full responsibility for delivery in good order when the shipment is accepted However when necessary
5. L1 DEGS F ENGLISH SETUP MENU L2 BELT L R L3 EDIT RIGID FLEX ENTER PASSWORD lt 6633 gt Figure 22 Password Screen 4NAME FULL TEMP FLEX EDIT MODES L2 SELECT L3 BELT RIGID AIR FLEX Figure 23 Edit Option Screen SERIAL NUMBER RUN 65432 HR EC 82F 208V IDLE 12345 HR SOFTWARE VERSION Figure 24 Info Screen 15 Changing the Display Temperature The oven can display the temperature in either Celsius or Fahrenheit units To change the display temperature press L1 in SETUP MODE Figure 21 Changing the Belt Direction The oven s belt s can travel from left to right or right to left To change the belt direction press L2 in sErUP MODE Figure 21 Edit Options Screen The edit options screen Figure 23 allows the user to switch between full edit rigid and flex options for profile name belt speed temperature and 96 air For more information on the different edit options see Editing a Cooking Profile on page 12 To access the edit options screen 1 Press L3 Figure 21 to access the password screen Figure 22 2 Input the password 6 6 3 3 by pressing the soft keys adjacent to the numbers To change the edit option Figure 23 Press 1 to select full edit or rigid for the profile name Press L3 to select full edit rigid or flex for the belt speed Press R1 to select full edit rigid or flex for the profile cook temperature setting Press R3 to selec
6. Replaceable Parts The following is a list of parts that may need replacing during the life of the oven For more information please contact TurboChef Within North America call 800 90 Outside North America call 1 214 379 6000 or your authorized distributor Air Filter HCT 4067 Blower Motor HCT 4205 Blower Motor Controller BMSC CON 7013 Control Board CON 3012 1 Cooling Fan TC3 0433 Display 100505 EMI Filter 100539 Fuse 20A 100599 Gear Drive HHC 4120 Gear Drive Controller 3012 Heater Back HCT 3007 Heater Front HCT 3006 Keypad HHC 1234 Power Supply 101211 Relay K3 30A 101279 Relay SSR HCT 4213 RTD Probe 3 Inch HHC 6517 2 DNILOOHS318nO8 L 20 NORTH AMERICA LIMITED WARRANTY North America Limited Warranty The Limited Warranty outlined below for the TurboChef conveyor oven model HhC 2020 or HhC 2620 is activated upon shipment of your oven Should you require additional assistance after reviewing the warranty outlined below please call TurboChef Customer Service at 800 90 TURBO Limited Warranty TurboChef Technologies Inc TurboChef warrants to you the purchaser that under normal use the TurboChef HhC 2020 Conveyor oven you have purchased the Equipment will be free from defects in material and workmanship during the Warranty Period subject to the terms and conditions set forth herein The Warranty Period is tw
7. an offending provision is declared to be or becomes unenforceable invalid or illegal for any reason whatsoever in any jurisdiction the other terms and provisions of this Limited Warranty shall remain in full force and effect in that jurisdiction as if it had been executed without the offending provision appearing in it and the entire Limited Warranty shall remain in full force and effect in all other jurisdictions 25 ALNVHHVM Q3 LIWITTVNOLLVNSH3INI 26 INTERNATIONAL LIMITED WARRANTY Governing Law Entire Agreement This Limited Warranty shall be governed by and construed according to English law The application of the United Nations Convention on International Sale of Goods to this Limited Warranty is expressly excluded This Limited Warranty may not be altered amended or modified by the Authorized Distributor or its service agent and no representation alteration amendment or modification by TurboChef shall be valid unless in a signed form from TurboChef Waiver Waiver by TurboChef or an Authorized Distributor of any default will not be deemed a continuing waiver of such default or a waiver of any other default 27 INTERNATIONAL LIMITED WARRANTY For service or information WITHIN NORTH AMERICA CALL Customer Support at 1 800 90TURBO or OUTSIDE NORTH AMERICA CALL 1 214 379 6000 or Your Authorized Distributor Global Operations Customer Support 4240 International Pkwy Suite 105 1 800 90 Carrol
8. F 5 C increments Flex option enabled the user can only increase the temperature up to an additional 10 F 5 C Press the down key to decrease the temperature in 5 F 5C increments Flex option enabled the user cannot decrease the temperature by more than 10 F 5 C 3 Press R2 again to exit temperature controls Adjusting the Top and Bottom Air 13 Press R1 Figure 14 page 12 to access the top air controls or R3 to access the bottom air controls Adjust the air speed Press the up key to increase the air speed in 596 increments up to 100 Flex option enabled the user can only increase the air speed by up to an additional 1596 Press the down key to decrease the air speed in 596 increments down to 3096 Flex option enabled the user cannot decrease the air speed by more than 15 Press the soft key again to exit the air controls NOILVH3dO 15 OVEN MODES Config Mode The CONFIG MODE Figure 16 serves four main purposes 1 To access the smart card screen 2 To access the fault count screen 3 o access the sETUP MODE 4 To access the TEST MODE service use only To access the CONFIG MODE press the up key from the OVEN OFF MODE Smart Card Screen Loading a Menu The smart card screen allows the user to Load a menu from smart card to oven Save a menu from oven to smart card To load or save a menu 1 Press L3 Figure 16 to ac
9. BELTR 3 20 BTM AIR 60 Figure 13 Cooking Modes Cooking Figure 13 This section explains how to cook a food product by describing the standard operation modes through which the oven progresses Figure 13 MODE 1 Oven Off MODE 2 Belt Speed Select MODE 3 Warming MODE 4 Soaking MODE 5 Cooking MODE 6 Cooling Down MODE 7 Idle NOTE MODE 7 is not part of a standard cook ing cycle It only occurs when the user intervenes as described on page 11 Mode 1 Oven Off Mode during which all cooking components are off and the oven temperature has receded below 150 F 66 C but the display and keypad remain on The user can access cooking profiles 1 4 on this screen 1 or press the down key to access cooking profiles 5 8 BELT F SOAKING 5 00 TIME LEFT 5 00 BTM AIR 100 TOP AIR 80 BELT F COOKING BTM AIR 100 PROFILE 1 PROFILE 3 TOP AIR 80 SET 475F COOLING DOWN OVEN TCC 425F PROFILE 2 PROFILE 4 PROFILE 1 TOP AIR 30 BELT F OVEN IDLE SET 5 00 PRESS ANY KEY 475F SET 75F BELTR 3 20 BTM AIR 3096 Happens When Power is supplied to the oven The oven completes MODE 6 The user presses the down key while accessing the CONFIG MODE refer to page 14 for more information Goes To MODE 2 when the user selects a cooking profile soft keys L1 L3 R1 or R3 CONFIG MODE when the user presses the up key Mode 2 Belt Speed Sel
10. HLHON 22 NORTH AMERICA LIMITED WARRANTY pay such invoice based on terms of net 10 days Customer also agrees to pay any cost incurred by TurboChef or its service agent associated with a service agent responding to a call for service but then being refused or unable to gain access to the Oven on Customers premises Failure to submit payment may at TurboChef 5 discretion result in TurboChef voiding the balance of the warranty In no event will TurboChef authorize service to a store with an outstanding Non Warranty invoice Disclaimer of Damages TURBOCHEF DISCLAIMS ALL INCIDENTAL SPECIAL AND CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF USE LOST REVENUE OR PROFITS OR SUBSTITUTE USE SUFFERED BY YOU OR ANY THIRD PARTY WHETHER ARISING IN CONTRACT TORT INCLUDING NEGLIGENCE OR OTHERWISE RESULTING FROM ANY BREACH BY TURBOCHEF OR ITS SERVICE AGENTS OF THIS LIMITED WARRANTY OR RESULTING FROM THE MANUFACTURE USE OR DEFECTS OF OR IN THE EQUIPMENT EVEN IF TURBOCHEF WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU Customer Indemnity You agree to indemnify defend and hold TurboChef harmless from all third party claims demands judgments fees and costs directly or indirectly arising out of or related to your use of the Equipment You further agree to indemnify and hold TurboChef harml
11. TurboChef can assist in filing a claim Lifting the Oven AN WARNING The HhC 2020 oven weighs approximately 195 Ib 88 5 kg HhC 2620 approximately 260 Ib 118 kg Two or more people are required to lift it Position one or more people on either side of the oven Lift from the bottom Never lift the oven from the front and rear The countertop must be at least 30 762 mm deep and capable of supporting 200 Ib 90 7 kg for the HhC 2020 and 265 Ib 118 kg for the HhC 2620 Once properly positioned on the counter plug the oven into a wall mounted electrical receptacle See Electrical Specifications on page 1 for the HhC 2020 and page 2 for the HhC 2620 Oven Location and Placement A WARNING Death injury and equipment damage may result from improper positioning A WARNING DO NOT stack ovens without proper installation of stacking brackets Contact Customer Service for more information WARNING DO NOT stack ovens more than three high It is the operators responsibility to ensure the oven is properly positioned on countertop TurboChef will not warrant any damage or injury to ovens that fall off countertops due to improper placement NOILVTIVISNI NOILVOIJI2ddS SPECIFICATION AND INSTALLATION Proper placement of the oven will enhance long term operator convenience and satisfactory performance Be sure to place the oven in an area accessible for proper operation and servicing The surface on which t
12. a smart card may be damaged Please note that the oven will be inoperable until a successful update is performed As such TurboChef reinforces proper handling of smart cards to help prevent static damage and recommends that each service technician keep a backup copy Troubleshooting The following is a list of fault codes and error messages along with the possible problem s that the oven may experience Please attempt the recommended action before calling Customer Support 800 950 TURBO 1 214 379 6000 or your Authorized Distributor If any fault or error message occurs that is not listed below contact Customer Support 800 950 TURBO 1 214 379 6000 A WARNING issues below Food and oven cavity are hot Use extreme caution when troubleshooting the No power to oven Oven is not plugged in Main circuit breaker is tripped Plug oven in Verify wall circuit breaker is on Reset breaker and then power oven back on Oven is not warm ing up properly Oven is in the off state Oven has been switched off at the main circuit breaker Oven display is in Celsius Problem with the heater Select a cooking profile Press the back off key until the oven is in the off state leave for two minutes Unplug the oven leave for two minutes Re plug in the oven switch on the isolator main power supply and select a cooking profile Change back to Fahrenheit page 15 Call customer servic
13. power cord 8 5 216 mm 35 7 907 mm Figure 1 HhC 2020 Oven Dimensions Side 60 1 1527 mm with extensions Figure 2 HhC 2020 Oven Dimensions Top 48 3 1227 mm 17 0 432 mm 13 0 330 mm 30 0 762 mm 13 0 330 mm Figure 4 2020 Oven Dimensions Front Double 1 1 x m 13 0 1 18 330 mm 25 L f gt X 430 m eue gt 1092 mm XE 13 0 77 H B 330 mm i mS ENS 13 0 330 330 7G QU ra X Figure 5 HhC 2020 Oven Dimensions Front Triple HhC 2020 Dimensions Exterior Height 13 0 330 mm with legs 17 0 432 mm Width 48 3 1227 mm Depth 35 7 907 mm Conveyor Length 48 3 1227 mm Width Single 20 0 508 mm Width 50 50 9 5 9 5 241 mm 241 mm Width 70 30 15 4 381 mm 102 mm Electrical Specifications North America 3 Phase 208 240 VAC 50 60 Hz 40 amp current draw Max Input 14 4 kW 4 wire su
14. IBUTOR ASSUMES ANY LIABILITY FOR ANY INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF USE LOST REVENUE OR PROFITS OR SUBSTITUTE USE SUFFERED BY YOU OR ANY THIRD PARTY WHETHER ARISING IN CONTRACT TORT INCLUDING NEGLIGENCE OR OTHERWISE RESULTING FROM ANY BREACH BY TURBOCHEF OR THE AUTHORIZED DISTRIBUTOR OF THE LIMITED WARRANTY PROVIDED HEREIN EVEN IF TURBOCHEF AND OR THE AUTHORIZED DISTRIBUTOR WERE APPRISED OF THE POSSIBILITY OF SUCH DAMAGES THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM COUNTRY TO COUNTRY SOME COUNTRIES MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS OR ALLOW PROVISIONS THAT PERMIT THE WARRANTY TO BE VOIDED THUS SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU Exclusive Remedy This Limited Warranty states the Authorized Distributors and TurboChef s sole and exclusive obligation and liability and your sole and exclusive remedy under this Limited Warranty Third Party Rights The UK Contract Rights of Third Parties Act 1999 is excluded from applying to this Limited Warranty and nothing herein confers or purports to confer on any third party any benefit or any right to enforce any term of this Limited Warranty Severability If any item or provision contained in this Limited Warranty or any part of them
15. PTURBOCHEF J Owner s Manual FOR THE TURBOCHEF HIGH h CONVEYOR 2020 AND 2620 OVENS 2008 2012 TurboChef Technologies Inc For further information call 800 90TURBO or 1 214 379 6000 The information contained in this manual is important for the proper installation use maintenance and repair of this oven Follow these procedures and instructions to help ensure satisfactory baking results and years of trouble free service Errors descriptive typographic or pictorial are subject to correction Specifications are subject to change without notice Please carefully read this manual and retain it for future reference Table of Contents Safety Information Important Safety Information Please Read First General Safety Information Reducing Fire Risk Preventing Oven Damage Grounding Instructions Power Cord Replacement Specifications and Installation HhC 2020 Dimensions HhC 2020 Electrical Specifications HhC 2620 Dimensions HhC 2620 Electrical Specifications Packaging Certifications Construction Installation Instructions Delivery and Initial Inspection Lifting the Oven Oven Location and Placement Installation Near Open Heat Source Ventilation Requirements Cleaning Daily Cleaning Instructions Weekly Cleaning Instructions Standard Oven Operation Oven Controls Cooking Editing a Cooking Profile Changing a Cooking Profile Name Adjusting the Belt Speed Adjusting the Temperature Adjusting
16. This paragraph states TurboChef s sole and exclusive obligation and liability and your sole and exclusive remedy under this warranty TurboChef shall not be responsible for a failure to provide warranty services due to causes beyond TurboChef s or its service agents control Warranty Claims Claims under this warranty must be reported to TurboChef during our normal working hours at the following number 800 90 TURBO or such other reporting service as TurboChef may designate Upon receipt of the claim and related information and preliminary verification that the claim is valid TurboChef will promptly notify an authorized service agent to contact you and arrange for an on site repair visit during the service agent s normal working hours Any costs incurred by TurboChef or its service agent associated with a service agent being refused or unable to gain access to the Equipment on your premises or a claim not covered by this warranty will be charged to you Charges for Non Warranty Service or Rejection of Service Visit In the event that repairs replacement or service are provided by TurboChef s service agents for work not covered by this limited warranty customer agrees to pay the service agent directly according to the service agents normal scale of charges In the event TurboChef is invoiced by the service agent for services not covered under this limited warranty TurboChef will invoice customer and customer will ALNVHHVM Q3LIWIT VOIH3INV
17. Warranty You the purchaser You have entered into a sales contract with the Authorized Distributor for the purchase of the Equipment This Limited Warranty is made to you by the Authorized Distributor from whom you purchased the Equipment with the support of TurboChef Subject to the limitations stated below the Authorized Distributor warrants to You that the quantity and specification of the Equipment delivered to You shall be as set out in the Authorized Distributor s acceptance of your order and that the Equipment will be free from any material defects in the product and workmanship for twelve 12 months from the date of installation the Warranty Period subject to the terms and conditions set forth herein Disclaimer EXCEPT AS PROVIDED IN THE LIMITED WARRANTY ABOVE THE EQUIPMENT IS PROVIDED AS IS THERE ARE NO WARRANTIES EXPRESS IMPLIED COMMON LAW OR STATUTORY WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND OR FITNESS FOR A PARTICULAR PURPOSE AND OR ANY IMPLIED WARRANTY OF NON INFRINGEMENT THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY DEPENDING UPON THE LAW OF YOUR STATE OR COUNTRY The TurboChef Global Warranty System This Limited Warranty commences upon delivery of the Equipment to Your premises The Authorized Distributor will inspect and install the Equipment at Your premises in accordance with TurboChef s instructions and will re
18. and flex options Happens When MODE 4 completes The user presses the idle key up key down key or any soft key during MODE 7 Goes To MODE 6 when the user presses the back off key MODE 7 when the user presses the idle key MODE 3 if the temperature drops 25 F 14 C or more below the set point 11 Mode 6 Cooling Down Mode during which the burner assembly shuts off to allow the oven to cool Happens When The user presses the back off key from 3 and the oven temperature is above 150 F 66 or from MODES 4 5 or 7 Goes To MODE when the oven temperature has receded below 150 F 66 C MODE 2 when the user selects a cooking profile Mode 7 Idle Mode during which both blowers are reduced to 30 and the belt speed reduces to 15 minutes to save power All other oven components remain the same If the Idle key is pressed once a timer begins that is twice as long as the longest belt speed time in the menu not necessarily the one currently selected to cook after which the oven goes into Idle mode To immediately enter Idle mode press the Idle key twice Happens When The user presses the idle key from MODE 5 Goes To MODE 5 when the user presses the idle key up key down key or any soft key MODE 6 when the user presses the back off key NOILVH3dO 15 12 STANDARD OVEN OPERATION Editing a Cooking Profile Cha
19. cess the smart card screen Figure 17 2 Insert a smart card into the smart card slot Figures 18 and 19 with the gold chip facing the front of the oven 3 Load or save a menu Press R1 to load a menu from the smart card to the oven Figure 17 Press R2 to save a menu from the oven to the smart card Figure 17 FAULTS CONFIG MENU SMARTCARD TEST MODE Figure 16 Config Mode LOAD FROM CARD SMARTCARD SAVE TO CARD Figure 17 Smart Card Screen Accessing the Fault Count Screen From the CONFIG MODE Figure 16 press R1 to access the fault counts screen Figure 20 page 15 The oven will display the number of faults that have occurred Accessing the Setup Mode From the CONFIG MODE Figure 16 press L1 to access the SETUP MODE The SETUP MODE allows the user to customize several oven settings see below for more details Setup Mode Figure 21 page 15 The MODE serves four main purposes 1 To change the display temperature 2 To access the edit option screen 3 To change the display language 4 To access the info screen To access SETUP MODE press the up key from the OVEN OFF Or COOLING DOWN MODE to access the CONFIG MODE and then press L1 Figure 18 Loading a Smart Card INSERT SMART CARD PRESS BACK TO EXIT Figure 19 Insert Smart Card Screen FAULT COUNTS F1 0 F6 0 F7 0 F8 0 F9 0 F10 0 Figure 20 Fault Counts Screen
20. cord the serial number of the Equipment Your contact details the date and location of installation and the results of the Authorized Distributor s inspection This information will be entered by the Authorized Distributor into the TurboChef global warranty system and will be used by TurboChef the Authorized Distributor and its authorized service agents for the provision of the warranty service 23 ALNVHHVM GALIWIT TVNOILVNYALNI 24 INTERNATIONAL LIMITED WARRANTY Warranty Service During the Warranty Period any materially defective Equipment will be repaired or replaced free of charge at TurboChef s option provided that 1 You notify the Authorized Distributor from whom You purchased the Equipment and or TurboChef as soon as reasonably possible after discovery of a defect and in accordance with the warranty claims procedure set out below 2 You provide the Authorized Distributor from whom You purchased the Equipment and or TurboChef with all data and information reasonably requested by TurboChef the Authorized Distributor or its authorized service agents in connection with Your warranty claim 3 You make the Equipment available to TurboChef the Authorized Distributor or its authorized service agents 4 he Equipment has been installed by an Authorized Distributor and you have provided all necessary information for the Authorized Distributor to register the Equipment in the TurboChef global warranty system 5 The Equipment ha
21. d Distributor from whom You purchased the Equipment or to TurboChef at the following address TurboChef Technologies Inc 4240 International Parkway Suite 105 Carrollton Texas 75007 Phone 1 214 379 6000 Fax 1 214 379 6073 The claim must include the serial number of the Equipment and be received by TurboChef on or before the last day of the Warranty Period Upon receipt of Your claim TurboChef will promptly notify an Authorized Distributor or an authorized service agent to contact You to verify Your claim and if necessary to arrange for an on site repair visit during normal working hours Conveyor Damage Damage to the Equipment conveyor bed chain s and belt s caused by external sources is not covered under this warranty Consumables and Parts Used with The Equipment Neither TurboChef nor the Authorized Distributor assumes any liability for consumables and parts that are used in the normal course of Equipment operation or for failure of or damage to Equipment or components from the use of non approved cleaning chemicals devices or processes Charges for Service Not Covered by Limited Warranty In the event that You request and receive repairs replacement or service not covered by this Limited Warranty You will be invoiced and must pay the Authorized Distributor or authorized service agent directly according to its normal scale of charges and business terms Product Liability NEITHER TURBOCHEF NOR THE AUTHORIZED DISTR
22. e Oven is not cook ing properly Oven is not clean Cook settings were changed Incorrect cooking profile or belt speed was selected for the product Product was not cooked from correct starting state e g chilled frozen etc Clean the oven following the weekly cleaning instructions on pages 6 8 Confirm correct settings page 12 and 13 Ensure that the correct cooking profile is selected for the product Ensure product is in the correct state before being placed in the oven F1 Blower Failure Oven power interrupted Verify wall circuit breaker is on Reset breaker and then power the oven back on Press the back off key until the oven is in the off mode leave for two minutes Unplug the oven leave for two minutes Re plug in the oven switch on the isolator main power supply and select a cooking profile 17 DNILOOHS318nO8 L 18 TROUBLESHOOTING F2 Low Temp During Cook Oven power interrupted Excessive load Oven is not clean Oven not fully warmed up Defective heater Blower motor not running Low supply voltage Verify wall circuit breaker is on Reset breaker and then power oven back on Reduce load Clean the oven following the weekly cleaning instructions on pages 6 8 Press the back off key until oven returns to the oven off mode Re select the cooking profile and allow oven to reheat Call customer service Call customer serv
23. eath a ventilation hood except where local laws or codes allow for use without a ventilation hood unless the oven is a UL certified ventless model available upon request For more information or to order a ventilation hood contact 800 90TURBO 1 214 379 6000 or your local distributor The TurboChef HhC 2020 HhC 2620 oven has been approved by Underwriter s Laboratory for ventless operation UL 710B KNLZ listing for all food items except for foods classified as fatty raw proteins Such foods include bone in skin on chicken raw hamburger meat raw bacon raw sausage steaks etc If cooking these types of foods consult local HVAC codes and authorities to ensure compliance with ventilation requirements The HhC 2020 is approved for ventless operation while double or triple stacked The HhC 2620 is approved for ventless operation while double stacked NOTE In no event shall the manufacturer assume any liability for damages or injuries resulting from installations which are not in compliance with the instructions and codes previously listed Partition Above Counter Top Single Oven 17 0 432 mm Double Stack 30 0 762 mm Triple Stack 43 0 1092 mm Counter Top Table 152 mm Minimum Figure 11 Installation Near Open Heat Source Deep Fryer
24. ect Mode during which the user selects the desired belt speed NOTE If a different key is pressed the oven will ask if you wish to continue or return to the belt speed select screen If you select continue the oven will not save the belt speed Happens When The user selects a cooking profile from MODE 1 6 MODE 3 Mode 3 Warming Mode during which the oven warms to the preset cooking temperature defined by the cooking profile that was selected Happens When A selection is made from MODE 2 and the oven s temperature at the beginning of warmup was not within less than 25 F 14 C of the oven s set temperature Goes To MODE once the oven has reached the temperature defined by the selected cooking profile MODE 6 when the user presses the back off key and the oven is above 150 F 66 C Mode 4 Soaking Mode during which the oven has completed warming up and automatically allows an additional five minutes for the oven cavity surfaces to warm Happens When MODE 3 completes within 5 F 3 C of set point Goes To MODE 5 when soaking completes MODE 6 when the user presses the back off key and the oven is above 150 F 66 C Mode 5 Cooking Mode during which the oven is ready to cook The user can place food on the conveyor to cook or edit cook settings if the full edit or flex option is enabled See page 12 for more information on full edit
25. ection assumes that the full edit option is enabled except where otherwise noted and that a cooking profile and belt speed have been selected PROFILE 1 TOP AIR 80965 RI INS BELT F COOKING SET 5 00 475F R2 PROFILE 1 BELT R 3 20 BTM AIR 100965 CANCEL Figure 14 Cooking Screen Figure 15 Name Change Screen Adjusting the Belt Speed The oven can accommodate either one or two con T veyor belts The oven will automatically detect the number of conveyor belts installed and display the option to change the speed of each conveyor belt independently 2 1 From Figure 14 press the soft key adjacent to the conveyor belt you wish to adjust press L2 for the front belt Belt F or L3 for the rear belt Belt R 2 Adjust the time it takes for the conveyor belt to completely cycle through the oven The up key increases bake time in 5 second increments up to 20 minutes Flex option enabled the user can only increase the time up to an additional 15 seconds The down key decreases bake time in 5 second increments Flex option enabled the user cannot decrease the time by more than 15 seconds 3 Press the soft key adjacent to the belt that was adjusted to exit the belt speed controls Adjusting the Temperature 1 Press R2 Figure 14 page 12 to access the temperature controls 2 Adjust the temperature range is 300 550 F 149 288 C Press the up key to increase the temperature in 5
26. elve 12 months from the date the Equipment is shipped from TurboChef s U S factory or distribution center This warranty is conditioned upon you promptly notifying TurboChef of any claims as provided in the paragraph entitled Warranty Claims below and providing TurboChef with all data and information requested by TurboChef or its service agents in connection with such claims as well as all necessary access to your premises and the Equipment This warranty is made only to the initial purchaser of the Equipment from TurboChef or its authorized dealer it is not assignable to subsequent purchasers unless TurboChef consents to such assignment in writing Disclaimer of Warranties EXCEPT AS PROVIDED IN THE LIMITED WARRANTY ABOVE THE EQUIPMENT IS PROVIDED AS IS THERE ARE NO WARRANTIES EXPRESS IMPLIED OR STATUTORY WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND OR FITNESS FOR A PARTICULAR PURPOSE AND OR ANY IMPLIED WARRANTY OF NON INFRINGEMENT THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY DEPENDING UPON THE LAW OF YOUR STATE OR COUNTRY Warranty Exclusions Improper Installation Operation or Maintenance Equipment that is not installed operated and maintained in accordance with TurboChef s HhC 2020 HhC 2620 conveyor oven owner s manual as may be updated by TurboChef from time to time the Manual a copy of which is provided to you with the Equip
27. ess from any incidental consequential or special damages suffered by you including lost revenue or profits loss of use or substitute use during periods of Equipment failure or loss of use Territory This warranty is valid in the United States of America Canada and Puerto Rico Governing Law Entire Warranty This warranty shall be governed and construed in accordance with the laws of the State of Texas USA except with respect to its provisions regarding conflicts of laws The warranty described herein is the complete and only warranty for Equipment and supersedes all prior oral or written agreements and understandings that may have existed between us relating to Equipment warranties The terms of this warranty may not be altered amended or modified except by a signed writing from TurboChef Any purported alteration amendment or modification by a service agent or anyone else will not be enforceable against TurboChef Waiver Waiver by TurboChef of any default will not be deemed a continuing waiver of such default or a waiver of any other default International Limited Warranty This Limited Warranty shall apply to the sales of all TurboChef HhC 2020 or HhC 2620 Conveyor ovens the Equipment manufactured by TurboChef Technologies Inc TurboChef and sold to purchasers outside of the United States Canada and Puerto Rico by an Authorized Distributor of TurboChef International the Authorized Distributor Limited
28. eys Six soft keys are on the oven controls three on the left L1 L2 L3 where L1 top and three on the right R1 R2 R3 where R1 top Use the soft keys to select the option command that is adjacent to it 3 Up and Down Keys When the oven is in the OVEN OFF MODE use the up key to access the CONFIG MODE page 14 Use the down key to access cooking profiles 5 8 Also press the up and down keys to adjust various oven settings see pages 12 16 by TurboChef 4 Back Off Key Depending on the mode the oven is in the back off key will return the oven to the previous screen or turn the oven off page 10 5 Idle Key The idle key activates the IDLE MODE page 11 6 Emergency Stop Key The emergency stop key shuts down the conveyor and heaters and returns the oven to the OVEN OFF MODE page 10 NOTE Depending on the temperature within the oven the cooling fans will remain on to prevent damage to critical oven components AN CAUTION DO NOT use the emergency stop key as a general on off switch Doing so can damage the oven and shorten its life span NOILVH3dO 15 STANDARD OVEN OPERATION P PROFILE 1 PROFILE 3 OVEN OFF PROFILE 1 BELTR PROFILE 2 PROFILE 4 3 20 ur PROFILE 1 5 00 3 20 PROFILE 1 BELT SPEED 5 00 BELTR 3 20 2 00 2 30 3 00 2 45 PROFILE 2 PROFILE 4 PROFILE 1 TOP AIR 60 BELT F WARMUP SET 5 00 OVEN TCC 275F 475F
29. he oven is placed must be at least 30 762 mm deep and capable of supporting 200 Ib 90 7 kg for the HhC 2020 and 265 Ib 118 kg for the HhC 2620 weights are per oven The manufacturer shall not assume liability for damage or injury resulting from the improper installation of this equipment including temporary or unstable work stations or countertops The oven must be installed level front to back and side to side For additional stability the oven legs may be bolted to the countertop if desired Installation Near Open Heat Source Figure 11 When placing a TurboChef oven near an open heat source strictly adhere to the following Ifthe oven is being placed near a grill or stove a divider must exist between the oven and the open heat source with a minimum of 6 152 mm between the oven and the divider If the oven is being placed near a fryer a divider must exist between the oven and fryer with a minimum of 12 305 mm between the oven and the divider Partition Above Counter Top Single Oven 17 0 432 mm Double Stack 30 0 762 mm Triple Stack 43 0 1092 mm The height of the divider must be greater than or equal to the height of the oven s 13 330 mm without legs or 17 432 mm with legs Verify oven location has a minimum 10 254 mm clearance on top and minimum 2 51 mm of clearance on each side Ventilation Requirements The HhC 2020 HhC 2620 should be operated undern
30. icals devices or processes is also excluded from this warranty Accessories may include but are not limited to ceramic cooking platters paddles and approved cleaning chemicals and devices Outstanding Invoices If the full invoiced amount for Equipment purchased has not been paid within forty five 45 days from the invoice date then TurboChef will have no obligation to honor this or any other warranty on the Equipment until payment is received in full including any accrued interest or other charges has been satisfied at which time warranty coverage will be reinstated but the Warranty Period will not be extended Warranty Service Exclusive Remedy TurboChef will be solely responsible for determining whether or not the Equipment or any component thereof is defective Defective components covered by this warranty will be repaired or replaced at TurboChef s option without charge to you and such repaired or replacement components will be covered by this warranty for the balance of the Warranty Period Parts used in the repair of defective components and replacement components may be new recovered or rebuilt At its sole option TurboChef may decide to replace defective Equipment covered by this warranty with new recovered or rebuilt Equipment of equal or greater capability and such Equipment will be covered by this Limited Warranty for the balance of the Warranty Period Defective Equipment and components will become the property of TurboChef
31. ice Call electrician to improve power supply F5 CC Over Temp Blockage of airflow into the oven Problem with the blower motors or heater Defective SSR Check for and remove anything that may be obstructing regular airflow into the oven Call customer service Call customer service F6 EC Over Temp Blockage of airflow into the electrical compartment Problem with the cooling fans Check for paper towels or anything that may be obstructing cool air into the electrical compartment Call customer service F7 RTD Failure Damaged or defective oven components Call customer service F8 High Limit Oven is not clean Clean the oven following the weekly cleaning Obstruction blocking belt rotation Damaged or defective oven components Overheated conveyor drives Tripped instructions on pages 6 8 If problem persists call customer service F9 Belt Run Too much weight on belt Ensure oven is in the off state and completely Failure cooled and belt is completely stopped If belt is overloaded remove product from belt Ensure oven is in the off state and completely cooled and belt is completely stopped Look into oven cavity and remove any obstructions that are blocking the belt s rotation Call customer service Ensure the filters are clean and fans are running Also ensure ambient temperature is not excessive greater than 100 F 38 C 19
32. icing repairing or adjusting any components or parts This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety DO NOT place the cord near heated surfaces DO NOT store or use flammable vapors or liquids e g gasoline in the vicinity of this appliance DO NOT allow children to use this appliance Children should be supervised to ensure that they do not play with the appliance DO NOT place corrosive chemicals or vapors in this appliance It is not designed for industrial or laboratory use DO NOT operate this appliance if it Has a damaged cord or plug Is not working properly Has been damaged or dropped DO NOT cover or block any openings on this appliance DO NOT store this appliance outdoors DO NOT use this appliance near water DO NOT immerse this appliance or any of its components e g cord plug etc in water DO NOT let the cord hang over the edge of a table or counter NOLLVWHOHNI AL34VS SAFETY INFORMATION Reducing Fire Risk If materials inside the oven ignite or if smoke is observed 1 Turn off the oven 2 Disconnect the power cord or shut off power at the fuse circuit breaker panel Carefully attend the oven if paper plastic or other combustible materials are placed inside the o
33. lton Texas 75007 usa 1 214 379 6000 1 214 379 6000 PHONE turbochef com 1 214 379 6073 rax Part Number HCT 4201 Rev K November 2012 Country Code NA EU
34. ment or otherwise will be furnished to you upon request is excluded from this limited warranty This limited warranty shall not apply to damage to the product which results in TurboChef s or its service agent s sole opinion due to any of the following causes failure to provide a suitable installation and operating environment including power and HVAC and facilities as prescribed by the Manual misuse abuse accident neglect power failure or power surges over or under voltage flood fire lightning other natural or man made disasters or other Acts of God This limited warranty shall not apply to Equipment that has missing or altered serial numbers Conveyor Damage Damage to the Equipment conveyor bed chain s and belt s caused by external sources is not covered under this warranty 21 Modifications and Repair Equipment that has been modified or altered by persons other than TurboChef or its service agents or Equipment that has had non approved devices or connection items attached thereto is excluded from coverage under this warranty Repair of the Equipment by anyone other than TurboChef or its authorized service agents will void all warranties on the Equipment Accessories Accessories and parts collectively Accessories that are consumed in the normal course of Equipment operation or maintenance are excluded from this warranty Failure of or damage to Equipment or components from the use of non approved cleaning chem
35. nging a Cooking Profile Name To edit a cooking profile the oven must be in the 1 From the cooking screen Figure 14 press COOKING MODE and the full edit or flex option must L1 to access the name change screen be enabled for each option to be edited For more Figure 15 information on selecting between full edit rigid and flex options for each editable setting see Edit 2 Change the name of the cooking profile aaa ae The up key moves up through the available haracters e g A B C When the rigid option is enabled for a given setting characters eg the soft key adjacent to that setting Figure 14 is The down key moves down through the disabled and no menu editing is allowed available characters e g 9 8 When the full edit option is enabled for a given INS L1 inserts a space setting that setting is fully customizable and chang DEL R1 deletes the selected character es are saved once the oven returns to the OVEN OFF Ee DOWN MODE gt R1 moves the cursor to the right When the flex option is enabled for a given setting za L1 moves the cursor to the lee that setting is customizable within flex option limitations as described in the following sections 3 Press save R3 to save the changes or cancel and changes will reset when the oven returns to the L3 to cancel any changes OVEN OFF Of COOLING DOWN MODE NOTE The flex option does not apply to editing a profile name This s
36. pply NEMA 15 50P plug 4 pin IEC60309 available by special order 50 amp max circuit breaker protection Europe Asia 220 240 VAC 3 Phase 220 240 VAC 50 60 Hz 40 amp current draw Max Input 14 4 kW 4 wire supply IEC60309 4 pin plug 64 amp max circuit breaker protection Europe Asia 380 415 VAC 3 Phase 380 415 VAC 50 60 Hz 20 amp current draw Max Input 14 4 kW 5 wire supply IEC60309 5 pin plug 32 amp max circuit breaker protection NOILVTIVISNI NOILV2IJI2ddS 2 SPECIFICATION AND INSTALLATION T T T m 23 RATE 6 8 17 0 Tr CT as 216m 610 mm 41 7 1059 mm Figure 6 HhC 2620 Oven Dimensions Side as 1227 mm 41 7 1059 mm Figure 7 HhC 2620 Oven Dimensions Top 48 3 1227 mm t cr 13 0 27 330 mm 17 0 432 mm 13 0 330 mm 30 0 762 mm 13 0 330 mm T Figure 9 HhC 2620 Oven Dimensions Front Double 1 1 x m i I 13 0 F 330 mm 25 e X A30 7 5 1092 mm c i 13 0 77 H B 330 mm i mS ENS 13 0 330 330 mm s j ra X
37. s been operated and maintained by You in accordance with TurboChef s Owners Manual provided with the Equipment and as updated by TurboChef 6 You have not used any non approved devices accessories consumables or parts in conjunction with the Equipment and 7 Repairs modifications or alterations have not been attempted other than by TurboChef an Authorized Distributor or its authorized service agent Neither TurboChef nor the Authorized Distributor assumes any liability for damage caused in TurboChef s its Authorized Distributor or its service agent s sole opinion by any of the following Your failure to provide a suitable installation and operating environment including power and HVAC or facilities as prescribed by the Manual misuse or abuse accident neglect power failure or power surges over or under voltage Acts of God lightning floods or other natural disasters fire or man made disasters This limited warranty shall not apply to Equipment that has missing or altered serial numbers At its sole option TurboChef may replace defective Equipment or components with new recovered or rebuilt Equipment of equal or greater capability and such Equipment or components will be warranted by the Authorized Distributor for the balance of the Warranty Period Replaced defective Equipment or components will become the property of TurboChef Warranty Claims Any warranty claim must be made directly in writing either to the Authorize
38. t full edit rigid or flex for the air setting Changing the Speaker Volume Press R2 Figure 21 to change the volume of the speaker The volume can be set to either 0 1 2 or 3 where 0 is mute and 3 is the loudest setting SAGOW NJAO 16 OVEN MODES Info Screen The info screen Figure 24 page 15 is used to display the following information in an easy to access place Serial number Electrical compartment temperature Voltage Total time the oven has been on Total time the oven has been idle Firmware version To access the info screen press R3 within the sErur MODE Figure 21 Updating the Firmware From the oven off screen l Insert the gray smart card see Figure 18 page 14 with the gold chip facing the front of the oven If multiple smart cards are required they will be labeled in sequence ensure the correct sequence is followed 2 From the COOLING DOWN or OVEN OFF MODE press and hold the idle key until the oven resets approximately 5 seconds The display will go blank until the upload is complete 3 When the oven beeps one long high tone the load was successful If a second card was provided insert it and repeat steps 1 3 4 Remove the smart card from the oven The oven will restart NOTE If the update is unsuccessful the display will remain off and the oven will beep one long low tone If this occurs repeat the above procedure If the update fails multiple times
39. the Top and Bottom Air BR QU WN NHN nm 10 12 12 13 13 13 Oven Modes Config Mode Smart Card Screen Loading a Menu Accessing the Fault Count Screen Accessing the Setup Mode Setup Mode Changing the Display Temperature Changing the Belt Direction Edit Options Screen Changing the Speaker Volume Info Screen Updating the Firmware Troubleshooting Replaceable Parts North America Limited Warranty International Limited Warranty 14 14 14 14 14 15 15 15 15 16 16 17 19 20 23 Important Safety Information Please Read First Improper installation adjustment alteration service or maintenance of this equipment can cause property damage injury or death Thoroughly read the installation operating and maintenance instructions before installing or servicing this equipment Strictly adhere to the following safety information to reduce the risk of DH Damage to the oven Damage to property near the oven Personal injury Burns Fire Electric shock General Safety Information Use this appliance only for its intended uses as described in this manual Only qualified service personnel should service this appliance Contact the nearest authorized service facility for examination repair or adjustment Always ensure the oven is disconnected from the power supply before serv
40. ven to facilitate cooking Ex DO NOT leave items in the cook cavity when the oven is not in use s DO NOT cook items wrapped in cling wrap or plastic film 2 DO NOT overcook food Preventing Oven Damage When servicing this appliance do not tear insulation to get to components Rather find the edge of the insulation and remove the tape that holds it in place m Clean the oven daily Clean the oven only with TurboChef Oven Cleaner DO NOT clean with a water jet DO NOT allow cleaning solution or water to remain in the cook cavity longer than necessary Grounding Instructions WARNING Improper grounding increases the risk of electric shock This appliance must be grounded The cord is equipped with a grounding wire and plug which in the event of an electrical short circuit reduce the risk of electric shock by providing an escape wire for the electric current The wire must be plugged into an outlet that is properly installed and grounded Consult a qualified electrician or serviceman to determine whether or not the appliance is properly grounded s DO NOT use an extension cord If the power supply cord is too short request a qualified electrician or serviceman to install an outlet near the appliance Power Cord Replacement To avoid potential hazards only the manufacturer its service agent or a similarly qualified person should replace a damaged
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