Tripp Lite SmartOnline SU1000RTXL2UHV User's Manual
Contents
1. battery The UPS will shift to battery power the ON BATT and BATT ACTIVE METER LEDs will illuminate for ten seconds Alarm Silence To silence the UPS on battery alarm press this switch and hold it until you hear a beep UPS Cold Start To use your UPS as a stand alone power source when AC power is unavailable i e during a blackout press this switch and hold it until you hear a beep The UPS will then provide battery power to its outlets The ON BATT Indicator Light will be illuminated since your UPS will be operating from battery power OFF Switch This switch turns power OFF at the UPS receptacles Press this switch hold it until you hear a beep then release it The UPS will continue charging and the fan will continue to cool internal components even after you turn the UPS receptacles off To turn the UPS OFF completely including the charger disconnect the UPS s power cord after pressing the OFF switch Front Panel Indicator Lights ON LINE LINE ON LINE LED This green light will illuminate constantly to indicate the UPS is performing normal on line operation filtering and resynthesizing incoming AC line voltage to provide pure sine wave output When this light is illuminated you can monitor the load level of your UPS on the LOAD ACTIVE METER LEDs LINE LED This green light will illuminate constantly to indicate the utility supplied AC line2. voltage at your wall outlet is nominal It will flash if the line voltage is outside the nominal range either too low or two high No action is required on your part when the LED flashes the UPS continuously and automatically filters AC line power to provide your equipment with pure sine wave AC power regardless of brownout or overvoltage conditions If this light is off then AC line voltage is not present blackout or is at an extremely high voltage and the UPS will provide connected equipment with power from battery Basic Operation continued Front Panel Indicator Lights continued BYPASS an gt Led Q gt S EO gt d S mn 2 S S w gt Q amp DO BYPASS LED This yellow light will illuminate to indicate that the UPS s DC AC inverter is deactivated and the UPS is in the Bypass mode During normal operation this LED will light briefly when the unit is plugged in but if an internal fault or overload occurs this light will illuminate constantly to show that connected equipment will receive filtered AC mains power but will not receive battery power during a blackout In this case contact Tripp Lite for service FAULT LED This red light will flash when your UPS detects an internal fault overheating overvoltages etc or when it detects a wiring fault in your wall outlet reversed phases missing ground etc The UPS will only det
3. If the UPS receives power from a motor powered AC generator the generator must provide clean filtered computer grade output Equipment Connection Warnings e Do not use Tripp Lite UPS Systems for life support applications in which a malfunction or failure of a Tripp Lite UPS System could cause failure or significantly alter the performance of a life support device e Do not connect surge suppressors or extension cords to the output of your UPS This might damage the UPS and will void the surge suppressor and UPS warranties Battery Warnings e Your UPS does not require routine maintenance Do not open your UPS for any reason except battery replacement There are no user serviceable parts inside Battery replacement must be performed by qualified service personnel Because the batteries present a risk of electrical shock and burn from high short circuit current observe proper precautions Unplug and turn off the UPS before performing battery replacement Use tools with insulated handles and replace the existing batteries with the same number and type of new batteries Sealed Lead Acid Do not open the batteries Do not short or bridge the battery terminals with any object e The UPS batteries are recyclable Refer to local codes for disposal requirements or in the USA only call 1 800 SAV LEAD for recycling information Do not dispose of the batteries in a fire e Only connect Tripp Lite battery packs of the appropriate type and correct
4. Owner s Manual SmartOnline Rack Tower Mount Online UPS Systems WM FE NM E 1 E gt 1 C Mrowleshootng 1 2 Storage ana Servio Ee Espa ol 17 Fran ais 33 TRIPP LITE POWER PROTECTION 1111 W 35th Street Chicago IL 60609 USA Customer Support 773 869 1234 www tripplite com Copyright 2002 Tripp Lite All rights reserved SmartOnline is a trademark of Tripp Lite Important Safety Instructions SAVE THESE INSTRUCTIONS This manual contains instructions and warnings that should be followed during the installation operation and storage of all Tripp Lite UPS Systems Failure to heed these warnings will void your warranty UPS Location Warnings e Install your UPS indoors away from excess moisture or heat conductive contaminants dust or direct sunlight e For best performance keep the indoor temperature between between 32 F and 104 F 0 C and 40 C e Leave adequate space around all sides of the UPS for proper ventilation UPS Connection Warnings e Connect your UPS directly to a properly grounded AC power outlet Do not plug the UPS into itself this will damage the UPS e Do not modify the UPS s plug and do not use an adapter that would eliminate the UPS s ground connection e Do not use extension cords to connect the UPS to an AC outlet Your warranty will be voided if anything other than Tripp Lite surge suppressors are used to connect your UPS to an outlet s
5. contact Tripp Lite for repairs On FAULT BYPASS LINE 75 Condition On Bypass due to Low Output Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE 50 Condition On Bypass due to High Bus Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE 25 Condition On Bypass due to Low Bus Voltage Restart the UPS If the problem persists contact Tripp Lite for repairs Troubleshooti Ng continued Lights On Flashing and Condition On FAULT BYPASS LINE 100 75 Condition On Bypass due to High Internal Temperature Solution Check the UPS to be sure that there is adequate space for air to circulate near the vents and that the fan is working properly Restart the UPS Flashing LINE Condition Input Abnormal This indicates that utility power is too high or low for the UPS to operate in BYPASS mode so if an inverter failure occurs the UPS will deliver no output On FAULT 100 Flashing LINE BYPASS Condition No Output due to High Output Voltage and Abnormal Input Restart the UPS If the problem persists contact Tripp Lite for repairs Flashing LINE BYPASS On FAULT 75 Condition No Output due to Low Output Voltage and Abnormal Input Restart the UPS If the problem persists contact Tripp Lite for repairs Flashing LINE BYPASS On FAULT 50 Condi
6. dure 1 Place the UPS horizontal with the Control Panel on the right side 2 Remove both snap on cover panels A 3 Unscrew and remove rack handle plates B on either side of the UPS 4 Disconnect the microprocessor circuit board plug C located on the right side of the UPS 5 Disconnect battery connectors D Note while batteries are disconnected the UPS will not provide battery backup in the event of a power outage 6 Unscrew and remove the battery retaining bracket E 7 Grasp pull tab and pull out sliding battery tray F 8 Make a detailed sketch of the batteries and the polarity color and connection of all cables Disconnect used batteries and dispose of them properly Connect replacement batteries in exactly the way the original batteries were connected Note Small sparks arcing between battery connectors during battery replacement are normal Reassemble the UPS by reversing steps 1 7 Note you may not receive full runtime until your new batteries have fully charged SU1000RTXL2U shown Battery Replace ment continued When replacing the batteries on a SU1500RTXL2U SU1500RTXL2UHV SUINT1500RTXL2U SU2200RTXL2U SU2200RTXL2UHV SUINT2200RTXL2U SU3000RTXL2U SU3000RTXL2UHV or SUINT3000RTXL2U qualified service personnel should refer to Battery Warnings in the Safety section and follow this procedure 1 Place the UPS horizontal with i
7. ect wiring faults when it is plugged into a utility outlet but not turned ON If the light persists after restarting the UPS contact an electrician to check the AC line Your UPS will identify the presence of most but not all wiring faults LOAD ACTIVE METER LED This green light will illuminate when your UPS is receiving AC power to indicate that the set of four dual function LEDs is displaying the load level of your UPS BATT ACTIVE METER LED This green light will illuminate when your UPS is operating from battery power to indicate that the set of four dual function LEDs is displaying the battery charge level of your UPS Note the ON BATT LED will also be illuminated OVERLOAD LED This red light will illuminate constantly to indicate that your UPS s capacity has been exceeded while it is in on line operation The UPS alarm will beep continuously Immediately remove overload until light and alarm goes off If you do not immediately remove the overload the UPS will transfer from on line to bypass operation BATT LOW LED This yellow light will illuminate when your UPS s battery charge level is low The UPS alarm will beep until either the battery charge is depleted or the batteries are adequately recharged ON BATT LED This green light will illuminate constantly to indicate that AC line voltage is not present and your UPS is providing your equipment with battery power The UPS will also beep every
8. ed Connection and Start Up Plug your UPS s line cord into an electrical outlet If your model features a detachable line cord first plug the female end into your UPS s AC Input Receptacle Your UPS must be connected to a dedicated circuit of sufficient amperage check the Recommended Utility Amps rating of your model in the specifications Note however that the select models may be fitted with different plug types Refer to the OP Rating Plug Rating chart printed on the top of your UPS Once your UPS is plugged in the fan and all Indicator Lights will turn ON The LINE and LOAD ACTIVE METER LEDs will illuminate and the UPS will emit a beep to indicate normal operation However power is not supplied to your UPS s AC outlets until the UPS is turned on APlug your equipment into your UPS Your UPS is designed to support computer equipment only You will overload your UPS if you connect household appliances or laser printers to the UPS s outlets ElTurn your UPS ON e Press the ON TEST Switch e Hold it for several seconds until you hear a beep e Release it Your UPS will begin providing AC power to its outlets The ON LINE LED will illuminate SU2200RTXL2U Plug NEMA 5 20 shown Tm EI SU2200RTXL2U eA Installation continuea Optional Connections Your UPS will function properly without these connections WiS
9. erial Port Connection Using the serial cable provided connect a serial port on your computer to the serial port of your UPS See Communications in the Basic Operation section of this manual to determine how to monitor and manage your UPS using this port HExternal Battery Pack Connection SUERINE ASIN crane Check to ensure that the external batteries you are connecting match the voltage listed on your UPS s battery connector Plug either end of the battery connection cable supplied with the battery pack into the UPS s External Battery nE Connector and the other end into the Battery S Output Connector on the rear panel of the external battery pack Since your UPS has internal batteries external batteries are only needed to extend runtime Adding external batteries will increase A AC gu2200RTXL2U shown recharge time as well as runtime Make sure gt that each end of the cable is fully inserted into its connector Several small sparks may result during battery connection this is normal Basic Operation Front Panel Switches ON TEST Switch This switch controls four separate UPS functions UPS Power ON To turn the UPS on press this switch hold it for several seconds until you hear a beep then release it The ON LINE LED will illuminate UPS Self Test During normal on line operation press this switch and hold it until you hear a beep This initiates a 10 second self test of the
10. for complete connection information and safety warnings Fan The fan cools the UPS s internal components It is always on when line power is present TVSS Cover Plate Remove this plate to install optional modem network surge protection modules available for purchase by special arrangement with Tripp Lite Input Circuit Breaker Switch This resettable breaker prevents high input current from damaging the UPS or the attached load If this breaker trips make sure your UPS is connected to AC power of the proper voltage before resetting the circuit breaker by pushing the breaker switch in Input Receptacle Select Models Only Connect one end of the detachable line cord into this receptacle and the other into your wall outlet Basic Operation continued Rear Panel continued OUTPUT NEMA 5 15R OUTPUT NEMA 5 15 20R Other outlet types not shown Communications Output Circuit Breakers Switches Select Models Only These resettable circuit breakers protect your UPS from output overload If one or both breakers trip remove some of the load on the circuit s and allow the UPS to cool before pressing the breaker switch es in to reset Input Cord Select Models Only This permanently attached power cord connects your UPS to a power outlet AC Receptacles Varied by Model These 15 20 and 30 amp receptacles provide your connected equipment with pure sine wave AC output from the AC line d
11. g Type 5 15P 6 20P IEC 320 C14 Recommended Utility Amps 20A 15A 15A Output Capacity VA Watts 1500 1200 1500 1200 1500 1200 Battery Runtime Half Load Full Load Min 17 5 17 5 17 5 System Battery Voltage 48 VDC 48 VDC 48 VDC Approvals UL cUL FCC NOM __UL cUL FCC NOM CE Model SU2200RTXL2U SU2200RTXL2UHV SUINT2200RTXL2U Input Voltage lt 70 Load 65 138V 130 275V 130 275V Input Voltage Full Load 80 138V 160 275V 160 275V Output Voltage 120V 208V 230V Input Breaker Rating 30A 15A 15A Input Plug Type 5 20P 6 20P IEC 320 C20 Recommended Utility Amps 20A 20A 20A Output Capacity VA Watts 2200 1600 2200 1600 2200 1600 Battery Runtime Half Load Full Load Min 18 6 18 6 18 6 System Battery Voltage 48 VDC 48 VDC 48 VDC Approvals UL cUL FCC NOM UL cUL FCC NOM CE Spec ifications continued Model SU3000RTXL3U SU3000RTXL3UHV SUINT3000RTXL3U Input Voltage lt 70 Load 65 138V 130 275V 130 275V Input Voltage Full Load 80 138V 160 275V 160 275V Output Voltage 120V 208V 230V Input Breaker Rating 40A 25A 25A Input Plug Type L5 30P L6 20P IEC 320 C20 Recommended Utility Amps 30A 20A 20A Output Capacity VA Watts 3000 2400 3000 2400 3000 2400 Battery Runtime Half Load Full Load Min 14 6 14 6 14 6 System Battery Voltage 72 VDC 72 VDC 72 VDC Approvals UL cUL FCC NOM UL cUL FCC NOM CE The policy of Tripp Lite is one of continuous improvement Specifications are subject to change w
12. ithout notice FCC Specifications for Models with FCC Approval This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The user must use shielded cables and connectors with this product Any changes or modifications to this product not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment TRIPP LITE 1111 W 35th Street Chicago IL 60609 USA 773 869 1234 USA s 773 869 1212 International www tripplite com 200208159 93 2091_EN
13. nd a computer at once using a Tripp Lite EPO cable not included order accessory 73 0901 from Tripp Lite Follow the connection procedures included with the EPO Cable Troubleshooting The UPS s control panel lights will turn on in the sequences below to signal that the UPS is having operational difficulties Lights On Flashing and Condition On REPLACE BATT Condition Replace Battery Solution Let the UPS system charge for at least 12 hours and perform a self test using the ON Test Switch as described on page 6 If the light continues to stay on contact Tripp Lite for service On BATT LOW ON BATT Condition Battery Low Prepare for imminent UPS shutdown On BYPASS LINE LOAD OVERLOAD Condition On Bypass due to Overload Reduce the load the UPS supports On FAULT Condition Short Circuit Remove the cause of the short circuit from the UPS output Flashing FAULT Condition Wiring Fault Check the utility line for wiring problems such as reversed line and neutral or a missing ground On FAULT REPLACE BATT Condition Battery Voltage too High On FAULT REPLACE BATT OVERLOAD Condition EEPROM Error Restart the UPS If the problem persists contact Tripp Lite for repairs Restart the UPS If the problem persists contact Tripp Lite for repairs On FAULT BYPASS LINE 100 Condition On Bypass due to High Output Voltage Restart the UPS If the problem persists
14. tion No Output due to High Bus Voltage and Abnormal Input Restart the UPS If the problem persists contact Tripp Lite for repairs Flashing LINE BYPASS On FAULT 25 Condition No Output due to Low Bus Voltage and Abnormal Input Restart the UPS If the problem persists contact Tripp Lite for repairs Flashing LINE BYPASS On FAULT 100 75 Condition No Output due to High Internal Temperature and Abnormal Input Check the UPS to be sure that there is adequate space for air to circulate near the vents and that the fan is working properly Restart the UPS If the problem persists contact Tripp Lite for repairs Battery Replacement Under normal conditions the original battery in your UPS will last several years Contact Tripp Lite for information about replacement batteries Battery replacement should be performed only by qualified service personnel The batteries are hot swappable it is not necessary to turn off or disconnect the UPS and its connected load to replace the UPS s batteries However when it is convenient to do so service personnel may simplify the replacement procedure by turning power off at the UPS outlets by pressing the OFF switch to and disconnecting the UPS s power cord from the wall outlet When replacing the batteries on a SULOOORTXL2U SU1000RTXL2UHV or SUINT1000RTXL2U qualified service personnel should refer to Battery Warnings in the Safety section and follow this proce
15. ts control panel on the right side 2 Remove the left snap on cover panel A 3 Unscrew and remove the battery connector cover B 4 Disconnect battery connectors C Note while batteries are disconnected the UPS will not provide battery backup in the event of a power outage 5 Unscrew and remove the battery cover plate D 6 Unscrew and remove the battery retaining bracket E 7 Grasp pull tab and pull out sliding battery tray F 8 Make a detailed sketch of the batteries and the polarity color and connection of all cables Disconnect used batteries and dispose of them properly Connect replacement batteries in exactly the way the original batteries were connected Note Small sparks arcing between battery connectors during battery replacement are normal Reassemble the UPS by reversing steps 1 7 Note you may not receive full runtime until your new batteries have fully charged SU2200RTXL2U shown Storage and Service Storage First turn your UPS OFF press the OFF switch to turn power off at the UPS outlets then disconnect the power cord from the wall outlet Next disconnect all equipment to avoid battery drain If you plan on storing your UPS for an extended period of time fully recharge the UPS batteries once every three months by plugging the UPS into a live AC outlet and letting the UPS charge for 4 6 hours If you leave
16. two seconds unless silenced by the ON TEST Switch When this light is illuminated you can monitor the battery charge level of your UPS on the BATT ACTIVE METER LEDs Basic Operation continued Front Panel Indicator Lights continued REPLACE BATT Rear Panel INPUT REPLACE BATT LED This red light will illuminate constantly and the UPS alarm will sound three beeps if your UPS s microprocessor detects a battery fault or if your UPS fails the automatic self test after you turn your UPS ON and the UPS battery is less than fully charged Let the UPS system charge for at least 12 hours and perform a self test using the ON Test Switch as described on page 6 If the light continues to stay on contact Tripp Lite for service After the initial alarm the UPS will beep once every hour until the problem is corrected Accessory Slot Remove the small cover panel from this slot to use optional accessories to remotely monitor and control your UPS Contact Tripp Lite Customer Support at 773 869 1234 for more information including a list of available SNMP network management and connectivity products External Battery Pack Connector Use to connect optional Tripp Lite Battery Packs for additional runtime Contact Tripp Lite Customer Support at 773 869 1234 for the appropriate Tripp Lite battery pack to connect Refer to instructions available with the Battery Pack
17. uring normal operation and from battery power during blackouts and severe brownouts Power provided at these outlets is filtered to protect connected equipment against damaging surges and line noise The receptacles are divided into numbered load banks as labelled on the unit Using PowerAlert software and cabling load banks one and two may be individually turned off and on from a remote location allowing users to reset or reboot connected equipment See Serial Port Connection under Optional Connections SMART DB9 Port Your UPS s DB9 port can be used to monitor and control your UPS using either RS 232 or dry contact protocols It can also be used to connect an emergency power off EPO switch RS 232 communications are very complex but are easy to implement The easiest way monitor and control the UPS using RS 232 is to connect the UPS to a computer with a DB9 cable and install Tripp Lite s PowerAlert software on the connected computer Dry contact communications are simple but some knowledge of electronics is necessary to configure them The DB9 port s pin assignments are shown in the diagram at the left If the UPS battery is low the UPS sends a signal by bridging pin 1 and pin 5 If utility power fails the UPS sends a signal by bridging pin 8 and pin 5 To shut the UPS down remotely send a 5V to 12V signal on pin 3 using pin 5 as the negative ground for at least 3 8 seconds You may connect your UPS to an EPO switch a
18. voltage to the external battery connector e Do not connect or disconnect external batteries while the UPS is operating from battery e Do not operate your UPS without batteries Installation Mounting Rackmount 1 Loosen the wingnuts on each of the two UPS Side Supports adjust the length of the supports to match the depth of your rack tighten wingnuts 2 Mount both UPS Side Supports in your rack on the inside surfaces of the rack rails Note Both support ledges should face inward The side supports front and back holes are threaded and do not require nuts to secure rack bolts 3 Attach mounting ears to the front end of the UPS s sides using the screws provided 4 Lift UPS and slide it onto the UPS Side Supports within your rack Mount the UPS by screwing rack bolts through the UPS mounting ears through the rack rails and through the UPS Side Supports Note The side supports front holes are threaded and do not require nuts to secure rack bolts Vertical Tower Mount 1 Cover the rackmount screw holes on the UPS s sides with supplied snap in hole cover caps 2 Place the UPS upright in a flat stable location with its control panel on the high corner facing forward Position stabilizer feet 4 in from each end of the UPS ZA Yv SU2200RTXL2U shown Installation continu
19. your UPS batteries discharged for an extended period of time they may suffer permanent loss of capacity Service If returning your UPS to Tripp Lite please carefully pack the UPS using the ORIGINAL PACKING MATERIAL that came with the unit Enclose a letter describing the symptoms of the problem If the UPS is within the 2 year warranty period enclose a copy of your sales receipt All Models Input Frequency 50 60 Hz Auto Selecting Output Waveform in Line and Battery Modes Pure Sine Wave Transfer Time 0 ns Maximum Harmonic Distortion with Linear Load lt 3 Maximum Harmonic Distortion with Nonlinear Load lt 6 Battery Recharge Time to 80 Capacity 2 4 hours Model SU1000RTXL2U SU1000RTXL2UHV SUINT1000RTXL2U Input Voltage lt 70 Load 65 138V 130 275V 130 275V Input Voltage Full Load 80 138V 160 275V 160 275V Output Voltage 120V 208V 230V Input Breaker Rating 15A 8A 8A Input Plug Type 5 15P 6 15P IEC 320 C14 Recommended Utility Amps 15A 15A 10A Output Capacity VA Watts 1000 800 1000 800 1000 800 Battery Runtime Half Load Full Load Min 18 6 18 6 18 6 System Battery Voltage 36 VDC 36 VDC 36 VDC Approvals UL cUL FCC NOM UL cUL FCC NOM CE Model SU1500RTXL2U SU1500RTXL2UHV SUINT1500RTXL2U Input Voltage lt 70 Load 65 138V 130 275V 130 275V Input Voltage Full Load 80 138V 160 275V 160 275V Output Voltage 120V 208V 230V Input Breaker Rating 20A 10A 10A Input Plu
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