Tripp Lite Kiosk User's Manual
Contents
1. TRIPP LITE POWER PROTECTION Power Protection Management amp Connectivity Solutions for All Kiosk amp P O S Components UPS Systems WatchDog Software Surge Suppressors Multiple Outlet Strips Cables amp Adapters for e Servers Computers e Monitors e Communication Equipment e Printers e Cameras Security Equipment e Speaker Systems e Coin Card Currency Readers amp Acceptors Kiosk operators rated blackouts as the 1 threat to kiosk availability in a 2002 Kiosk Business study Tripp Lite UPS Systems eliminate this threat to your profitability by supporting and protecting components through blackouts and all power problems Backed by an 80 year history of trusted reliability Tripp Lite offers a convenient single source solution for protecting managing and connecting all kiosk and P O S components All Tripp Lite products offer premium quality at value pricing allowing you to upgrade installations without compromising your budget In addition with Tripp Lite products protecting and supporting key components throughout your installation you save money by reducing costly service calls or truck rolls NEW INDUSTRY EXCLUSIVE SmartPro 550 USB WatchDog UPS System Model SMART550USBWD The Only Single Purchase Solution For 100 Availability e Completely safeguards equipment against two common causes of costly downtime blackouts and computer service lockups e Saves money provides two availabili2. The policy of Tripp Lite is one of continuous improvement Specifications are subject to change without notice Actual product may differ slightly from photos All trademarks are the property of their respective owners ao E AE 550 USB WatchDog Syelem 1S ite oy single purchase solution available to ensure 100 availability by PE E SGC a inive simile nie leone the two most common causes of COV ONS Over a aiid System Or Ser wee canp Kiosk Magazine August 2002 AWAARDS ite TOE a of the Spring 2002 2 0 0 2 N I conference was ComNews INE TO Ge Hnterprise with e business storage CHOICE remote access and SeCurihy wre Vets CCmiuimcnin Ss Ow SCOR CeMeWieCrCOvems a ail Wore GION audi ESleCled Unlese ive to receive Communications News Bditors Choice Awards Communications News June 2002 TRIPP LITE UO S60 ell wae snazzy kiosks up E ELNC osk in good shape you aha we WO ne Sie ene Or SSO LISIs WatchDog System from Tripp Lite a single purchase solution ensuring 100 availability monitoring and operating system restart Kiosk Business January February 2003 A Crash iree Po maybe ATU EY impossible but you can have a PC that restarts SuLOmManealliv a up Tripp Lite s WatchDog system works with several of the company s uninterruptible power supplies WatchDog monitors your OS and reboots the PC if it stops respond Iie CHeuriins tine ainy erica PCs Vourtieve Vite mieiia
3. eliminating the threat of kiosk lockups with a Tripp Lite UPS System and WatchDog Software Example remote informational kiosks A Service lockups per year B Cost of service call C Total yearly service costs per kiosk D Installation size E Total yearly service costs per installation Example 5 10 lockups year x 150 call 750 1 500 kiosk x 10 kiosks Your Data Comparable solutions require the installation of a separate UPS system and rebooting device The only hardware required for installation in Tripp Lite s solution is the UPS system saving valuable space and costing hundreds of dollars less Trust the Kiosk Industry Experts Who Trust Tripp Lite ego Iie was the only Company We offered us a single purchase solution for ensuring 100 kiosk availability Tripp lite offered us two availability Po TOR here rike gt Ol Ole acl Ue sy Siciieemcr an reiiGle servmice monitoring rebooting application We cut the cost of components protecting kiosk availability in half which saved our customers approximately 130 per kiosk on average With service averaging 150 per call or truck roll Tipe hive Wire ey sSiemic pay lor themselves by eliminating just one Service Call WMasiees 1G Cues that Tripp Lite provices KIS with the best combination of superior OSS OSIM OIA INOS Siac Customer E Don Stark Vice President of Engineering Kiosk Information Systems Inc Distributed by
4. O01 005 BL Model U005 10I gt 4 Port Serial to USB Adapter U209 004 upgrades older serial components gt Short length right angle cable U005 101 minimizes space and maximizes ease of use Tripp Lite offers hundreds of cables and adapters for every component interface USB FireWire PC Mac Cat6 5e Fiber Optic SCSI and more which deliver premium quality at competitive pricing allowing you to upgrade installations without compromising your budget Return on Investment ROI Power outages and service lockups are common and costly Tripp Lite UPS Systems with WatchDog Service Monitoring Rebooting Software pay for themselves by supporting your kiosks through just one power outage or eliminating just one service call Save with Tripp Lite by Eliminating Revenue Loss Due to Downtime Save tens of thousands of dollars per year in potential revenue loss by eliminating downtime with a Tripp Lite UPS System Example Your Data 24 outages year Example sales kiosks in a retail environment A Power outages per year Downtime per power outage x 2 hours outage 48 hours year x 50 hour 2 400 kiosk x 10 kiosks 24 000 installation Downtime per year Revenue loss per hour of downtime Total yearly revenue loss per kiosk Installation size Total yearly revenue loss per installation Save with Tripp Lite by Eliminating Service Costs Save thousands of dollars per year in potential service costs by
5. ice Benchmarking Interface locked up or poorly performing system service If CPU usage is gt ePUusageis lt 2 1x tor FO pote applications Set CPU M Restart CPU Service fails to restart after fe tries and memory usage r Miscellaneous setup information M Configuration PolRateot 15 seconds Interface Canea thresholds and monitor Cs service performance in one application Together with the UPS System WatchDog Software eliminates the 1 reason for costly service calls the need to reboot locked systems If a locked system service cannot be rebooted WatchDog Software will automatically direct PowerAlert Software included with the UPS System to reboot the computer and connected equipment by powering down and restarting the UPS System Comparable solutions require the installation of a separate UPS system and rebooting device The only hardware required for installation in Tripp Lite s solution is the UPS system saving valuable space and costing hundreds of dollars less Server Technology study t WatchDog Software supports Windows NT 2000 and XP systems WatchDog Software Also Sold Separately Purchase WatchDog Software separately for use with most Tripp Lite UPS Systems to build a complete protection and availability solution or use WatchDog Software as a stand alone application Contact Tripp Lite for details Model WATCHDOGSW Complete Line of Low Pr
6. n lier ciniG TUCO WOU WOVEN IPS WINES OE PC World March 2003 RO N fo POWER PROTECTION 1111 W 35th Street Chicago IL 60609 USA 773 869 1234 www tripplite com
7. ofile UPS Systems Also Sold Separately o2 Tripp Lite also offers a full line of UPS Systems fully compatible with WatchDog Software with capacities from 300 to 10 000VA to protect PCs workstations and servers inside or outside of kiosk and P 0 S environments Open frame UPS solutions are also available to volume customers An open Model modular UPS architecture without a case can be configured to your specific space and runtime TAPP DTE INTERNETOFFICE500 requirements Contact Tripp Lite for details Model SMART450RT s FOR ALL COMPONENTS FU s OOO Tripp Lite Products Installed in a Surge Suppressors amp Multiple Outlet Strips Typical Kiosk Application Model Model TLP808 TLP604TEL gt Surge Suppressors protect against surge damage and line noise distortion gt Multiple Outlet Strips offer convenient sources for power Model PS2408 Tripp Lite Surge Suppressors protect components against damaging surges and a disruptive line noise backed by up to EET 250 000 Ultimate Lifetime Insurance and LLL Le Data Recovery Warranty on select models Select models also feature tel modem surge fcr protection Mount models anywhere inside or outside kiosk enclosures or P O S areas va E L E i L E Y E E E E E i E L L i E E L L F i TE i L H E 1 Cables amp Adapters Model U209 004 Qv b gt Model N
8. ty products for less than the price of a single solution gt Eliminates downtime due to blackouts Protects against surge damage and line noise distortion Saves space with small footprint cabinet gt Provides 550VA Capacity to support all components Model SMART550USBWD Reliable battery backup supports critical components through blackouts Built in surge suppression and line noise filtering on both the AC and tel DSL lines safeguard all components against damage and audio video distortion Automatic Voltage Regulation supports components through low voltage brownouts indefinitely 50 000 Ultimate Lifetime Insurance protects connected equipment against surge damage for life PowerAlert Software included provides remote power rebooting automatic system shutdown thresholds and power quality monitoring PowerAlert offers web wireless management and supports every operating system including major Linux distributions amp WatchDog Service Monitoring Rebooting Software gt Eliminates downtime due to 4 Automatically reboot lect data every Dea Seen Teese a aos computer service lockups oS Od Oh Om 25s ae Od Oh 5m 45s gave omnes oe semis ae Saves space utilizes UPS ae CPU Usage aa aia CPU Usage u jaximum CPU Usage 38 40 Maximum CPU Usage 39 20 for system reboot ee eliminating the need for a a B separate hardware dev
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