Transcend Information StoreJetTM 3.5 User's Manual
Contents
1. CED StoreJet 3 5 User s Manual Transcend Exceeding Your Expectations Table of Contents NOAG HO IW PREND TEES 1 Package COMENTS NN RR ERR 1 isis NIIT TENET ch ihe che eects eae aia 2 oystem FREGUIFEMICIS sss exhasexsec recetes SER aret coetu teenie sesame i a S e lr pe Ed aabuas geteueenemieadesaeeremeaaa 2 rjj 3 Safely Preca iile 3 General i e CCP a a aaa a a 3 By AS TAC TO a A a eee 3 Dir isrlejeemcm te nu 3 PON NETTE 3 Fe MN CE ARCUP 3 Product OVerVIO Wiss sineieanceinosunccnscvaausvsivaieinsvasduvansesucwasdasseussvideaesWeenes 4 Installing a Hard Drive iussi tests sper sui en ES QU YE x P EVxA RUE MEAM ERAS EXXDSRE EDEN VU VE REEA 9 Driver Installation eeeeeeeeeeee eere 8 Driver Installation for Windows 98SE ccccccccccccccccceseeseccccccecececsectsuucececcsesersttsucececececeesesttauseeeeeeees 8 Driver Installation for Windows Me 2000 and XP cccccccccccececeeeecceececccusccccececcccecececeeeeeereettttetees 9 Driver Installation for Mac OS 9 0 or Later ccccccccccecccccccecscececeessceccccessecceccessuseceeesuseseesteneeeeeetaes 9 Driver Installation for Linux Kernel 2 4 or Later cc cccccccccccscccccccecssccccecccestsecececceestuscecceceesssseceseeeenes 9 Use with a COmDUlfeLF inis cina satia ERE Cau uada gud abu nuncu ra Ue ino SREV CRAS 2E S EVE EV2. Driver Installation for Mac OS 9 0 or Later No drivers are required Plug your StoreJet 3 5 into an available USB port Connect the Power Adapter to the StoreJet 3 5 enclosure s power jack and connect the power cable to the adapter then turn on the units power switch and your computer will automatically detect it eon fit m amp ih i3 Macintos TEL Figure 13 Mac Driver Installation Driver Installation for Linux Kernel 2 4 or Later No drivers are required Plug your StoreJet 3 5 into a USB port Connect the Power Adapter to the StoreJet 3 5 enclosure s power jack and connect the power cable to the adapter then turn on the unit s power switch and mount it 1 First create a directory for the StoreJet 3 5 Example mkdir mnt Storejet 2 Then mount the StoreJet 3 5 Example mount a t msdos dev sda1 mnt Storejet Lem O S n 9 Se Q gt pus Connecting to a Computer If you want to use the StoreJet 3 5 as an External Hard Disk Drive to upload download data to or from your computer you need to connect it to a USB port on the computer using the provided USB B Type to USB A Type cable WARNING If using Windows 98SE please ensure you have reformatted the hard drive to the FAT file system see Formatting the Hard Drive and installed the necessary driver before plugging in your StoreJet 1 Plug the small end of the USB B Type to USB A Type
3. Operating Temperature e Storage Temperature e Humidity e Certificates e Warranty 198 5mm x 123 4mm x 35mm Max 450g without hard drive 3 5 inch IDE or SATA Hard Disk Drive AC input 100V 240V DC output 12V 5V Switching Power Adapter 480Mbits 60MB per second 5 C 41 F to 60 C 140 F 40 C 40 F to 70 C 158 F 8 to 90 RH CE FCC BSMI 2 years Ordering Information Device Description StoreJet 3 5 IDE StoreJet 3 5 SATA Memory Size Transcend P N OGB TS0GSJ35 OGB TS0GSJ35 S 17 T O i s O O D Q o Transcend Limited Warranty Above and Beyond is the standard we set ourselves for customer service at Transcend We consistently position ourselves to be significantly above the industry norm which is all part of our commitment to Customer Satisfaction All Transcend information Inc Transcend products are warranted and tested to be free from defects in material and workmanship and to conform to the published specifications During the warranty period should your Transcend StoreJet 3 5 fail under normal use in the recommended environment due to improper workmanship or materials Transcend will repair the product or replace it with a comparable one This warranty is subject to the conditions and limitations set forth herein Duration of Warranty The Transcend StoreJet 3 5 is covered by this warranty for a period of two 2 years from the date of purchase Proof of purchas
4. Shortcut Rename Properties Figure 19 Formatting the drive im Q iul Q z le OQ v C ime gt Q 2 13 4 Select or specify the available options as necessary but if you are using Windows 98SE ensure you choose the FAT file system otherwise select the NTFS File system option to format the StoreJet 3 5 Click on the Start button to continue r 7 Format Local Disk l EJE3 Capacity Capacity 99 9 ap File system File system NTFS Allocation unit size Allocation unit size 4096 bytes Volume label Formatting Local Disk M Format options l Format Complete Quick Format _ Enable Compression OK SERS SESE ERE EE EE EEE EE EEE RE EEG Figure 20 Format options If you are using Windows 98SE you must format the StoreJet 3 5 s hard drive for the FAT file system 5 Click on the OK button to complete it 14 Q r Q z le OQ 4 C ime gt Q 2 Troubleshooting If a problem occurs with your StoreJet 3 5 please first check the information listed below before taking your StoreJet 3 5 for repair If you are unable to remedy a problem from the following hints please consult your dealer service center or local Transcend branch office We also have FAQ and Support services on our websites Software CD cannot auto run in Windows Go to the Device Manager in the
5. must be powered from the mains using the power adapter and the power switch turned on If you cannot power on the StoreJet and you have ensured that all the cables are connected properly and the power switch is on try plugging the power cable into another power outlet Cannot find the file that was just copied to the StoreJet You should always open a transferred file in its new location to ensure it has transferred successfully Re copy the file and refer to the Disconnecting from a Computer section to remove the StoreJet 3 5 after the copy process is completed A File that was just deleted still appears Re delete the file and refer to the Disconnecting from a Computer section to remove the StoreJet 3 5 after the delete process is completed 15 O C m O e lt o i Q O Cannot back up my Mac The StoreJet 3 5 s internal hard drive comes formatted for NTFS If you want to backup a Mac computer you will need to format the drive for HFS using the Mac Disk Utility Cannot detect the StoreJet 3 5 in Windows 98SE The StoreJet 3 5 s internal hard drive comes formatted for NTFS Windows 98SE CANNOT support the NTFS file system please reformat the hard drive to the FAT file system see the Formatting the Hard Drive section 16 Oo c O O ra T 2 Q O j Specifications e Size L x W x H e Weight e Storage Media e Power Supply e Max Transfer Speeds e
6. the Disconnecting from a Computer section to remove your StoreJet from a computer Product Overview Transcend otoreJet 3 5 Product Overview Figure 1 StoreJet 3 5 Screws x 2 Power ON OFF Switch Power Jack LED USB B Type Port Installing a Hard Drive Your StoreJet 3 5 HDD Enclosure is capable of supporting an IDE or a SATA Hard Disk Drive It is IMPORTANT that you match and install the correct Hard Drive to the correct enclosure Installing a Hard Drive If you purchased a Transcend StoreJet 3 5 HDD Enclosure that does not have a Hard Disk Drive already installed please read this section otherwise you can skip to the Driver Installation section Your Transcend StoreJet 3 5 HDD Enclosure is capable of supporting an IDE or a SATA Hard Drive it is important that you match and install the correct hard drive to the correct enclosure You can identify the type of enclosure by its part number Enclosures with the Transcend part number TSOGSJ35 S support SATA Drives while enclosures with the part number TSOGSJ35 support IDE Drives 1 Open the StoreJet 3 5 by removing the two screws from either side of the top cover as indicated in the diagram Q 2 pem Ke S um v O S n T 9 Figure 2 Remove the screws from the top cover 2 Remove the cover revealing a control board adapter this converts the IDE or SATA interface connector of the hard drive to a USB 2 0 B Type in
7. Control Panel and enable the Auto Insert function of the CD ROM drive Alternatively you can manually run the StoreJet EXE file on the Software CD Operating system cannot detect the StoreJet 3 5 Check the following 1 Is your StoreJet 3 5 properly connected to the USB port If not unplug it and plug it in again If it is properly connected try using another available USB port 2 Are you using the USB cable that came in the StoreJet 3 5 pack If not try using the Transcend USB cable to connect the StoreJet to the computer 3 Is the Power Adapter connected to the StoreJet power jack and the power cable connected to the power outlet and the power switch turned on If not plug the Power Adapter into the StoreJet connect the power cable to the power outlet and turn on the power switch 4 Is your StoreJet 3 5 connected to the Mac keyboard If yes unplug it and plug it into an available USB port on your Mac Desktop 5 sthe USB port enabled If not refer to the user s manual of your computer or motherboard to enable it 6 Is the necessary driver installed If your computer is using Windows 98SE you must insert the Software CD into the CD ROM and refer to the Driver Installation for Windows 98SE section to complete the driver installation before using your StoreJet 3 5 A driver is not required for Windows ME 2000 XP Mac OS 9 0 or later and Linux Kernel 2 4 or later Cannot Power ON The StoreJet 3 5
8. EU 10 Connecting to a COmDUlLGl iioii soe ooi uo io oo obo orc op co a Devo T Due GR D onu e 10 Disconnecting from a Computer 11 1 onir reus ote a 12 Removing the StoreJet 3 5 in Windows 98SE ssssemeneneeeneee metre nnn 12 Removing the StoreJet 3 5 in Windows Me 2000 and XP c ccccccccsscccceececsceccesseceeceesseeeeeessnees 12 Removing the StoreJet 3 5 in Mac OS 9 0 or Later 12 Remove the StoreJet 3 5 in Linux Kernel 2 4 or Later sseeeeeeenenn 12 Formatting the Hard Drive iro poche sp eyes ERR URP eERAE nhu NpER NU rkIR XR cox ES RXR nREEN IRFREYM M DRM ERE E ARES 13 Troublesnoolllg ussiesesiseeveisusqunsEni Meis rara irai 15 OCC MIC AION S 25005501361 320380500 000 2505 c 020881 Sa AU SS EUREN ESSE SUUE EMO DK NI Pd 17 WV ANU AU VEY ETT TIO 1L a E a 18 TOT IMMMOLO GY PETER ET UESTRE 19 Introduction Congratulations on purchasing Transcend s StoreJet 3 5 This portable Hi Speed USB storage device is the perfect data management system for uploading downloading storing transferring and backing up your vital data and information With a huge storage capacity and Hi Speed USB 2 0 data transfer rates the StoreJet 3 5 is ideal for storing and transferring your files folders documents photos music and e work between it and any desktop or notebook computer c O prar i9 ce O im ru Package Contents The StoreJet 3 5 package includes the following items e StoreJ
9. cable into the USB B Type port on the StoreJet 3 5 Figure 14 USB B Type to USB A Type Cable 2 Plug the large end of the cable into an available USB port on your desktop or notebook computer A WARNING Keep in mind that the StoreJet must be powered from the mains using the Power Adapter Power Outlet Power Cable Power Adapter Transcend USB A Type to USB B Type Figure 15 Connecting to a Computer 3 Connect the Power Adapter to the StoreJet 3 5 enclosure s power jack and connect the power cable to the adapter then turn on the unit s power switch 10 im Q iul Q z le OQ 4 C ime gt Q 2 4 When the StoreJet 3 5 is successfully connected to a computer and powered on the StoreJet s Power LED will light up a new Local Disk drive with a newly assigned drive letter representing the StoreJet 3 5 will appear in the My Computer window and a Hardware icon will appear on the Windows System Tray The StoreJet 3 5 s internal hard drive comes formatted for NTFS ca My Camputer File Edit View Favorites Tools Help de Back A Search Lt Folders EA History l s Ln Jo EN Address T My Computer A Local Disk C Local Disk C0 TEREEMGA Control Panel 2 Mv Computer Figure 16 F is an example drive letter the letter in your My Computer window may differ 5 At this stage the StoreJet 3 5 is a Peripheral device and can be used as an external hard drive to upload down
10. d drive comes formatted for NTFS Windows 98SE CANNOT support the NTFS file system please reformat the hard drive to the FAT file system see the Formatting the Hard Drive section Driver Installation for Windows 98SE 1 Put the Software CD into the CD ROM Auto Run supported Select IDE or SATA and click on the Win98SE Driver Installation button StoreJet 3 5 IDE HD m j Figure 8 Windows 98SE Diver Installation SATA Win98SE Driver installation is completed automatically as a background process 2 The InstallShield Wizard will guide you through the installation process Follow the on screen instructions to complete the driver installation Click on the Ok button to complete the installation Setup Lem O amp iJ 9 pe 2 pe m USB Storage Adapter Driver installation has been successfully completed Figure 9 InstallShield Wizard 3 When the Wizard has successfully finished installing the drivers you will be prompted to restart the computer now or later Select either of the options and click on the Yes button to exit the wizard and restart the computer Setup E To complete this installation Windows must be restarted IF Windows i not restarted you must restart it manually Do you wish to restart Windows now Figure 10 Driver installation completion 4 After the drivers are installed onto the computer and system is restarted plug th
11. d turn off its power switch Remove the StoreJet 3 5 in Linux Kernel 2 4 or Later Q iul Q z le OQ X C mad gt Q 2 Execute umount mnt Storejet to un mount the device Then unplug your StoreJet 3 5 from the USB port and turn off its power switch 12 Formatting the Hard Drive The StoreJet 3 5 contains a Hard Disk Drive and can therefore be formatted The StoreJet 3 5 s internal hard drive comes formatted for NTFS A WARNING Formatting the Disk will erase all of the data on your StoreJet 3 5 1 Plug the StoreJet 3 5 into an available USB port Connect the Power Adapter to the StoreJet 3 5 enclosure s power jack and connect the power cable to the adapter then turn on the units power switch 2 In the Windows OS open My Computer and right click on the new Local Disk that represents the StoreJet 3 5 3 Select Format in the drop down menu to format the StoreJet 3 5 T My Computer ES Balx File Edit View Favorites Tools Help Back d J Search lc Folders Hak Address W My Computer l a dis System Tasks Y E e a Q A ised E rs Local Disk C Local Disk E Local Disk F CD Drive 3 2 Mobile Device Shared Stanley s Other Places Documents Documents w wn Open Explore Search Drive Information Scan for viruses Sharing and Security c Add to zip EEE Copy Create
12. e StoreJet 3 5 into 8 an available USB port Connect the Power Adapter to the StoreJet 3 5 enclosure s power jack and connect the power cable to the adapter then turn on the unit s power switch The StoreJet 3 5 s LED will light up The New Hardware Found dialogue box will appear Hew Hardware Found USB Mass Storage Device Windows is installing the software for your new hardware Figure 11 Found New Hardware 5 The computer will automatically detect the StoreJet 3 5 and a new Local Disk drive with a newly assigned drive letter representing the StoreJet 3 5 will appear in the My Computer window EE TIX File Edi View Favorites Tools Help Back j Qsearch Folders CHnistory UE Uz X A Ea Address E My Computer Go Ga INE Control Panel im el My Computer Figure 12 F is an example drive letter the letter in your My Computer window may differ Driver Installation for Windows Me 2000 and XP No drivers are required These Windows Operating Systems have built in drivers to support the StoreJet 3 5 Plug your StoreJet into an available USB port Connect the Power Adapter to the StoreJet 3 5 enclosure s power jack and connect the power cable to the adapter then turn on the unit s power switch Windows will install the necessary files and a new Local Disk drive with a newly assigned drive letter representing the StoreJet 3 5 will appear in the My Computer window
13. e including the date of purchase is required to collect on the warranty Transcend will inspect the product and decide whether to repair or replace it Transcend reserves the right to provide a functional equivalent product or a refurbished replacement product Limitations This warranty does not apply to product failure caused by accidents abuse mishandling improper installation alteration acts of nature improper usage or problems with electrical power In addition opening or tampering with the product casing or any physical damage abuse or alteration to the product s surface including all warranty or quality stickers product serial or electronic numbers will also void the product warranty Transcend is not responsible for recovering any data lost due to the failure of a hard drive device Transcend s StoreJet 3 5 must be used with devices that conform to the recommended industry standards Transcend will not be liable for damages resulting from a third party device that causes the Transcend StoreJet 3 5 to fail Transcend shall in no event be liable for any consequential indirect or incidental damages lost profits lost business investments lost goodwill or interference with business relationships as a result of lost data Transcend is also not responsible for damage or failure of any third party equipment even if Transcend has been advised of the possibility This limitation does not apply to the extent that it is illegal or unenforceab
14. et 3 5 Transcend e Software CD e USB B Type to USB A Type cable e Power Adapter e Power Cable e Vertical stand e Quick Instruction Guide e Screws x 4 eT Features e Hi Speed USB 2 0 compliant and USB 1 1 backwards compatible e Easy Plug and Play installation e Hi Speed data transfer rates up to 480Mbits 60MB per second e Aluminum case e LED indicates Power On and data transfer activity e Driverless Only Windows 98SE needs the enclosed driver System Requirements Desktop or notebook computer with a working USB port One of following Operating Systems OS Windows 98SE Windows Me Windows 2000 Windows XP Mac OS 9 0 or later Linux Kernel 2 4 or later Lem O prar O ce O im ru Safety Precautions These usage and safety guidelines are IMPORTANT Please follow them carefully Your StoreJet 3 5 is connected to a computer using a USB B Type on the StoreJet to USB A Type on a Desktop Notebook cable Please ensure that you connect the cable ends to the ports correctly General Use Carefully unpack the contents of the StoreJet package During operation avoid exposing your StoreJet to temperature extremes above 60 C or below 5 C Do not drop your StoreJet Do not allow your StoreJet to become damp or wet from water or any other liquids Do not use a damp wet cloth to wipe or clean the exterior case Do not use or store your Sto
15. g system a rae ae cate HEIC M MI IM UEM M M MR MD E 16 Frequently Asked Question i PEE 18 A GigaByte measures memory storage capacity one GB equals one billion bytes UD e M 4 Hard Disk Drive is a device that is used to save and retrieve data electromagnetically HEST LL DUE ME NEN EM UL E EIE 4 17 Hierarchical File System is the standard file system used by Apple Mac computers eio MR E E TE 12 13 Is a small picture that represents a function file folder disk drive or some other element of a device pcf 6 7 Integrated Drive Electronics is an interface used to carry data from a storage device to a computers mainboard LINUX qm 1 3 10 13 16 An open source computer Operating System Macros d OIM E EMI E UN IE rU TUE MEC SU IUE 1 3 10 13 16 Macintosh is a personal computer made by Apple RAI o 4 12 14 15 17 New Technology File System is the standard file system used by Windows computers SATA c M 6 7 Serial Advanced Technology Attachment is a standard for connecting hard drives to computers t 2 3 4 5 6 9 10 11 13 14 16 Universal Serial Bus is a hardware interface found on all modern computers f
16. le under applicable law Disclaimer The foregoing limited warranty is exclusive There are no other warranties including any implied warranty of merchantability or fitness for a particular purpose This warranty is not affected in any part by Transcend providing technical support or advice Online Registration To expedite the warranty service please register your Transcend Product within 30 days of purchase Register online at http www transcendusa com registration The specifications mentioned above are subject to change without notice Tr a n S ce n Cl Transcend Information Inc Exceeding Your Expectations www transcendusa com The Transcend logo is a registered trademark of Transcend Information Inc All logos and marks are trademarks of their respective companies 18 Terminology CRA UGE er E 6 7 Device that is used to connect one hardware device to another without a loss in function AD apse aptamer dat taco cet coca ne etn en Ghose anaes MI NM EIE 8 16 Compact Disk CD ROM asa cate ica eign ce a canta eat ea coeds eta sa atic ees ws cs nc wae ace eee eae eee 8 16 Compact Disk Read Only Memory is a compact disk format that can store music text and graphics zl KOD 2 11 This is a single user stationary computer running the Window Mac or Linux Operating System DIVET sear anette S 1 2 6 8 9 10 16 A software program that allows a hardware device to communicate with a computer operatin
17. load data You can download data to the StoreJet 3 5 simply by dragging and dropping files or folders onto the Local Disk drive letter that represents the StoreJet 3 5 im Q iul Q z le OQ 4 C ime gt Q 2 11 Disconnecting from a Computer A NEVER disconnect the StoreJet from a Computer or turn off the power switch when its LED is flashing Removing the StoreJet 3 5 in Windows 98SE Unplug your StoreJet 3 5 from your system directly when data is not transferring and turn off the power switch Removing the StoreJet 3 5 in Windows Me 2000 and XP 1 Select the Hardware icon on the system tray 2 he Safely Remove Hardware pop up window will appear Select it to continue Safely Remove Hardware eee 12 04 PM Figure 17 Safely Remove Hardware 3 A message window will appear stating The USB Mass Storage Device device can now be safely removed from the system Unplug the StoreJet 3 5 and turn off its power switch J Safe To Remove Hardware The USB Mass Storage Device device can now be safely removed From the system we 12 04 PM Figure 18 Safe to Remove Hardware WARNING To prevent data loss always use this procedure to remove the StoreJet from Windows Me 2000 and XP Removing the StoreJet 3 5 in Mac OS 9 0 or Later Drag and drop the Disk icon that represents your StoreJet 3 5 into the trashcan Then unplug your StoreJet 3 5 from the USB port an
18. or connecting peripherals USB2 ee ee oe on DEM MESE I MIENNE IM IDEM EA 2 Hi Speed version of the USB interface capable of data transfer speeds up to 480Mbits per second 19 gt O i oO z o H SS ara ears saa cactus este rese sles ces ew es estas rn E ct as meee Normal sized Universal Serial Bus connecter or port RIIAMRU ONCE TT 4 11 Reduced sized Universal Series Bus connector or port USB DOIEssdiniasEhU Md IN CMM EM USE MEM EIS Ers ta i IM EISE 11 16 This is the interface on a computer to which a USB device is connected Windows Submenu EN DENEN DIDqU Erb I pM cS UIEE Computer Operating System developed by Microsoft 20 gt O i oO z o H
19. reJet in any of the listed environments o Direct sunlight o Next to an air conditioner electric heater or other heat sources o In a closed car that is in direct sunlight Backing Up Data e Transcend does NOT take any responsibility for data loss or damage during operation If you decide to store data on your StoreJet we strongly advise that you regularly backup the data to a computer or other storage medium e To ensure High Speed USB 2 0 data transfer rates when using your StoreJet 3 5 with a computer please check the computer has the relevant USB drivers If you are unsure on how to check this please consult the computer or motherboard User s Manual for USB driver information e The StoreJet 3 5 s internal hard drive comes formatted for NTFS If you want to backup a Mac computer you will need to format the drive for HFS using the Mac Disk Utility Transporting e Do not pack your StoreJet 3 5 into luggage without the proper padded support Other items in the luggage may damage your StoreJet 3 5 without the proper protection e Avoid squeezing your StoreJet 3 5 to prevent damage to the internal HDD e Avoid placing objects onto your StoreJet 3 5 to prevent damaging it Power e The StoreJet 3 5 is powered from the mains using the Power Adapter e Ensure nothing is resting on the Power cables and that the cables are not located where they can be tripped over or stepped on Reminders Always follow the procedures in
20. terface Slide out the control board Figure 3 Remove the top cover revealing the IDE SATA adapter 3 IDE Connection Carefully line up and plug in the IDE connector on the control board to the hard drive Do NOT force the IDE connector into the hard drive and do NOT insert the connector at an angle otherwise you may damage it After you have connected the control board attach the power cable to the IDE hard drive Figure 4 Connect the IDE control board and power cable to the IDE hard drive 4 SATA Connection Carefully line up and plug in the SATA connector on the control board to the hard drive Do NOT force the SATA connector into the hard drive and do NOT insert the connector at an angle otherwise you may damage it Q 2 pem Ke S um v O S n T 9 Figure 5 Connect the SATA hard drive to the SATA adapter 5 Using the screws that are provided secure the hard drive to the control board s plastic panel this will allow you to slide the hard drive into the StoreJet 3 5 more easily Figure 6 Secure the hard drive to the panel using the provided screws 6 Carefully reinsert the IDE SATA adapter and its connected 3 5 hard drive into the StoreJet 3 5 and reattach the screws to the top cover Figure 7 Reinsert the IDE SATA adapter plus drive and reattach the screws Q 2 i Ke pem v L v O T 9 amm Driver Installation WARNING The StoreJet 3 5 s internal har
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