Transcend Information Computer Drive StoreJet 25 (Version 1.3) User's Manual
Contents
1. 3 A window will appear stating The USB Mass Storage Device device can now be safely removed from the system 3 Safe To Remove Hardware Xx The USB Mass Storage Device device can now be safely removed From the system w 12 04 PM I Safe To Remove Hardware The USB Mass Storage Device device can now be safely removed from the computer WARNING To prevent data loss always use this procedure to remove the StoreJet from Windows Mac OS Drag and drop the Disk icon that represents your StoreJet 25 into the Trashcan Then unplug your StoreJet 25 from the USB port F Linux Execute umount mnt Storejet to un mount the device Then unplug your StoreJet 25 from the USB port Formatting the Hard Drive WARNING Formatting the disk will erase all of the data on your StoreJet 25 You must have Administrator Rights to format in Windows Windows XP Vista 7 8 1 Download StoreJetToolBox online Download Center at www transcend info com downloads 2 When the download is complete extract the downloaded ZIP file to your computer s hard drive not the StoreJet 25 and run the StoreJetToolBox exe application Plug the StoreJet 25 into an available USB port on a Windows XP Vista 7 8 computer Unplug all other USB storage devices from your computer This is to prevent accidental format of a different USB drive In the StoreJetToolBox window click the2. 5 15 the USB port enabled If not refer to the user s manual of your computer or motherboard to enable it 6 Avoid connecting the StoreJet 25 through a USB hub E The StoreJet 25 does not power on Check the following 1 A single USB port may not provide enough power for the StoreJet25 to function Please connect both rectangular ends of USB Y cable to your computer 2 Ensure that the StoreJet 25 is properly connected to the USB port s on your computer 3 Ensure that the USB port is working properly If not try using an alternate USB port installed an OS onto StoreJet 25 Why can t boot from it Current USB 3 0 host devices do not support operating system boot up cannot copy large files to the StoreJet 25 1 Is there enough available disk space 2 Is the file larger than 4GB If so please see below The StoreJet 25 default file system is FAT32 which allows it to be recognized on most types of computers game consoles and media playback devices However the FAT32 file system does not support large files that exceed 4GB in size lf you plan to store large files that are larger than 4GB you will need to convert the drive to a different file system such as NTFS Please see the Formatting the Hard Drive section of this manual for instructions on how to re format the otoreJet 25 E I m having problems with the StoreJet 25 on my Mac If you previously formatted your StoreJet in Windows i
3. Sae Ris 18 Recycling amp Environmental ConsiderationS 19 Three year Limited Warranty 20 Introduction Congratulations on purchasing Transcend s StoreJet 25 This rugged ultra portable high speed USB storage device is the perfect data management system for uploading downloading storing and transferring your data The compact StoreJet 25 is ideal for carrying your files folders documents photos music and videos In addition the StoreJet 25 comes with very useful software that can increase your mobile productivity This User s Manual is designed to help you get the most from your new device Please read it in detail before using the StoreJet 25 Note 1 The StoreJet 25 comes bundled with Transcend Elite which enables the StoreJet s One Touch Auto Backup button available on select StoreJet models only See the Elite Software User s Manual for details The Transcend Elite software is also available for download at www transcend info com downloads 2 StoreJetToolBox only works in Windows Please see the Formatting the Hard Drive section of this manual for more information The StoreJetToolBox software is also available for download at www transcend info com downloads 3 To use the Mac OSX Time Machine function please format the StoreJet drive to HFS first see Formatting the Har
4. Bl m dipk sert d Hoi er velwns and esame and secet E unnues Erang rerai woumez nf maz erased ane one arp eae bimp crea ed en Aar dii raig a Peele on a eee Era an iini ODA DOE eti 1 mill result ina blank urea dise furias ju Append 1 am Format 05 Extended Qaurmaled Hi Mame Disk PIEDA TAL Media Capacity But Connection Type 10 GR 04 p 8585 Mabus Bead Wine 9 Click Erase again to confirm 13 Erase Disk E Erasing a disk will destroy all information the volume of the disk This disk has 1 welume Wintitied Are you sure you wish erase rhe disk Untitled L Cancel Erase C M a lid 10 Click the Close button to finish and exit E Linux 1 Plug the StoreJet into an available USB port on your Linux computer 2 Unplug all other USB storage devices from your computer This is to prevent accidental format of a different USB drive Type fdisk dev sda replace dev sda with your actual USB device Press p Press n Press w Type mkfs ext3 dev sdat Go to etc fstab and add dev sda1 mnt
5. computer systems including Windows Mac Linux and more e Computers running Windows and Mac OS will automatically detect and install the StoreJet 25 To use USB 3 0 please ensure your computer has all necessary USB 3 0 drivers installed and make sure you plug the USB Cable into the correct port on your computer USB 3 0 ports are usually color coded to differentiate them from USB 2 0 e Linux users may have to configure the StoreJet 25 manually To do this first create a directory for the StoreJet 25 Example mkdir mnt storejet Then mount the StoreJet 25 Example mount t msdos 1 mnt Storejet 1 Found New Hardware Disk drive x AutoPlay Jm 5 _ TRANSCEND G General options Open folder to view files 4 using Windows Explorer M Use this drive for backup cy using Windows Backup an Speed up my system using Windows ReadyBoost set AutoPlay defaults in Control Panel T My Computer Fie Edit View Favorites Tools se E gt robes ul Address v Computer System Tasks View InFormanon A Add ar remove Proana G change a setting Other Places amp My Network Places Documents Lj Shared Documents G Pare Hles Stored on This Computer J Shared Documants Local Disk Administrator s Danumanbs E Transcend 02 PIaysGraund Note
6. strong magnetic fields or excessive vibration If your Windows computer will not boot while StoreJet 25 is connected please disconnect the StoreJet 25 to your computer first and connect the StoreJet 25 after starting Windows Otherwise refer to your computer s manual and change the BIOS settings to instruct the computer to boot from a different device E Backing up Data Transcend does NOT take any responsibility for data loss or damage during operation If you decide to store data on your StoreJet 25 we strongly advise that you regularly backup the data to a computer or other storage medium Transporting Do not pack the StoreJet 25 into luggage without proper padded support Other items in your luggage may damage the drive during travel if it does not have proper protection e Avoid squeezing or compressing the StoreJet 25 e Do not place objects on top of your StoreJet 25 E Power e StoreJet external hard drives are powered directly via your computer s USB port However some computers may not be able to supply enough power by using just one USB port If your StoreJet drive does not function properly connect both ends of the USB Y cable to two USB ports on your computer to ensure the StoreJet drive receives sufficient power Please also avoid using a USB HUB when connecting the StoreJet drive to your computer to avoid the possibility of insufficient power supply USB 2 0 Drives Both ends of the USB Y cable should be connec
7. New Volume is an example drive The drive name on your Mac computer may differ 4 Once connected you can use the StoreJet 25 as an external hard drive to transfer data to and from your computer Simply drag and drop files or folders onto the Local Disk Volume or drive letter that represents the StoreJet 25 NOTE To ensure Super Speed USB 3 0 data transfer rates when using your otoreJet 25 please make sure that your computer has the relevant drivers and hardware to support USB 3 0 If you are unsure about how to check this please consult the users manual of your computer motherboard or USB 3 0 interface card for USB 3 0 driver information One Touch Select StoreJet models only To enable the One Touch Auto Backup button you must first run the preloaded Transcend Elite software located in the Transcend Elite directory of your StoreJet Once you have successfully created a Backup Task within Transcend Elite you can then use the StoreJet s One Touch Auto Backup button to instantly backup and synchronize your data download the Transcend Elite User s Manual at http www transcend info com downloads for detailed instructions on how to use the software Disconnecting from a Computer NEVER disconnect the StoreJet from Computer when its LED is flashing Windows 1 Select the Hardware icon on the system tray 2 Safely Remove Hardware pop up window will appear Select it to continue
8. Scan Device button 6 The program will automatically detect the StoreJet 25 drive StoreJet Joo box c S Bw Device Capacity Can Device Storelet G 698 64 GB Low Level Format 2 StoreJet Format Tool 7 Choose the detected StoreJet 25 and press StoreJetFormatTool Drive To Format Capacity File System Refresh Start Close 8 Select a Drive To Format and File System from the drop down menus and then press Start 9 confirmation window will pop up to warn you that all data on the drive will be erased Press OK to confirm no data needs to be backed up and start formatting All data on the selected disk will be erased Please backup all important data to a different drive before formatting Are you sure you want to continue 10 The format process may take a few minutes When complete an OK message will appear in the bottom right hand corner of the window Refresh Start Close Refresh Start Close Panning OK 11 Click the Close button to finish and exit E Mac OS 1 Plug the StoreJet 25 into an available USB port on your MAC computer 2 Unplug all other external storage devices from your computer 1115 is to prevent accidental format of a different drive 3 message windows like the one below appears Click the Initialize button If no message appears open Disk Utility under Applications Utilities You have insert
9. User s Manual Portable Hard Drives Transcend StoreJet 25 Version 1 3 Transcend Table of Contents IntroductiOl sussisuieoduxindn exer NIA VI FUNK OQ GE 1 FO lc E 1 6 2 NN T RS EBENE 2 General USE c 2 T 2 c H 3 dle HQ 3 PR DUNT dee e e D 3 Connecting to a 4 One TOUCH BacKUp 7 Disconnecting from a eee eee eene enn 8 Windows m 8 lido 8 WP EO D em 9 Formatting the Hard Drive 10 Windows dett eee 10 Senecio UM ML M c E 12 14 2 15 2
10. d Drive Mac OS Features Advanced internal hard drive suspension system Extra large storage capacity Sleek ultra portable design Easy Plug and Play operation no drivers required USB powered no external adapter necessary Power saving sleep mode One Touch Auto Backup button available only on select StoreJet models Includes Transcend Elite backup and security software LED power data transfer activity indicator System Requirements Desktop or notebook computer with a working USB port One of following Operating Systems USB 3 0 Models USB 2 0 Models Windows Windows XP e Windows Vista e Windows Vista e Windows 7 Windows 7 e Windows 8 e Windows 8 e Linux Kernel 2 6 31 e Linux Kernel 2 4 24 Mac OS X 10 5 Mac OS 9 Safety Precautions These usage and safety guidelines are IMPORTANT Please follow them carefully E General Use Carefully unpack the contents of the StoreJet 25 package During operation avoid exposing your StoreJet 25 to extreme temperatures above 55 or below 5 C Do not allow your StoreJet 25 to come in contact with water or any other liquids Do not use a damp wet cloth to wipe or clean the exterior case Do not store your StoreJet 25 in any of the following environments o BDirect sunlight Next to an air conditioner electric heater or other heat sources o Ina closed car that is in direct sunlight o area with
11. ed a disk containing na volumes that Mac 05 X can read To continue with the disk inserted click Ignore 4 In the Disk Utility window choose your StoreJet from the list on the left 5 Select the Erase tab 6 Choose the Volume Format you want Mac OS Extended journaled is recommended eoo Disk Utility rent Tint Aid Par tion RAD Restore Bil A scicosh erase a dish select a dis or walume select the annropriate format and and E 149 1 CE 5 1 1 5A click ihe erase button a Erasing a disk results in volumes of that disk buerg erased and ome large volume heing created on that disk Erasimg a wlan resulrs in a walueme being cari Erasing an optical desc CD RW DVD R ecc 1 will resulz in a blank optecal disc To am erased ji iral Volume Formal Mac OS Extended ournaled O3 Extended M5 DOS File System UNIX File System Disk Dezceintlon 57315051545 Media Bus Camnectkon Type E rernal Conmeztien IT Total Capacity lt 145 1 GH 180 041 885 596 Bytes Write Staris Read Wrire T Input a name for your new drive otherwise your drive will be named Untitled 8 Click the Erase button in the bottom right corner of the window Disk Utility 837 3 ca sT9 01 T Aid Femin Benoa cm CON eee om o
12. end product failure caused by accident abuse mishandling or improper usage including use contrary to the product description or instructions outside the scope of the product s intended use or for tooling or testing purposes alteration abnormal mechanical or environmental conditions including prolonged exposure to humidity acts of nature improper installation including connection to incompatible equipment or problems with electrical power including undervoltage overvoltage or power supply instability In addition damage or alteration of warranty quality or authenticity stickers and or product serial or electronic numbers unauthorized repair or modification or any physical damage to the product or evidence of opening or tampering with the product casing will also void this Warranty This Warranty shall not apply to transferees of Transcend products and or anyone who stands to profit from this Warranty without Transcend s prior written authorization This Warranty only applies to the product itself and excludes integrated LCD panels rechargeable batteries and all product accessories such as card adapters cables earphones power adapters and remote controls Transcend Warranty Policy Please visit www transcend info com warranty to view the Transcend Warranty Policy By using the product you agree that you accept the terms of the Transcend Warranty Policy which may be amended from time to time Online registration To exped
13. ite warranty service please access www transcend info com register to register your Transcend product within 30 days of the purchase date eam Transcend Transcend Information Inc www transcend info com Transcend logo is a registered trademark of Transcend Information Inc logos and marks are trademarks of their respective companies 20
14. rm yourself about the local rules on separate collection of batteries The correct disposal of batteries helps prevent potentially negative consequences on the environment and human health For products with non exchangeable built in batteries The removal of or the attempt to remove the battery invalidates the warranty This procedure is only to be performed at the end of the product s life Three year Limited Warranty This product is covered by a Three year Limited Warranty Should your product fail under normal use within three years from the original purchase date Transcend will provide warranty service pursuant to the terms of the Transcend Warranty Policy Proof of the original purchase date is required for warranty service Transcend will inspect the product and in its sole discretion repair or replace it with a refurbished product or functional equivalent Under special circumstances Transcend may refund or credit the current value of the product at the time the warranty claim is made The decision made by Transcend shall be final and binding upon you Transcend may refuse to provide inspection repair or replacement service for products that out of warranty and will charge fees if these services are provided for out of warranty products Limitations Any software or digital content included with this product in disc downloadable or preloaded form is not covered under this Warranty This Warranty does not apply to any Transc
15. t is most likely formatted with the Windows NTFS file system which may not be 10096 compatible with OS To store and backup data on your please follow the instructions on formatting to convert the drive to Mac OS file system If you plan to regularly use the drive with both Windows and Mac computers we recommend formatting the drive to the FAT32 file system the StoreJet comes pre formatted with FAT32 from the factory Keep in mind that formatting the drive will erase all existing data on the drive Note To keep existing data you will need to use a Windows or Mac computer that can detect the StoreJet drive to make a backup copy of all essential files E cannot detect the StoreJet 25 in Linux If you previously formatted the StoreJet 25 a Windows or Mac computer it is most likely formatted with a file system that is not compatible with Linux To solve this problem please follow the instructions on formatting the StoreJet 25 in Linux However please be aware that formatting the drive will erase all existing data on the drive Note To keep existing data you will need to use a Windows or Mac computer that can detect the StoreJet drive to make a backup copy of all essential files E Some of my photos music files or documents are missing or deleted 15 there any way to recover them If you accidentally formatted your drive or deleted folders that contained important data 16 Transcend now offers an easy wa
16. ted to provide ample power to the StoreJet drive USB 3 0 Drives The USB l cable can provide ample power to the StoreJet drive Use only the USB cable that came with the StoreJet 25 to connect it to a computer and always ensure that the cable you are using is in good condition NEVER use a cable that is frayed or damaged e Ensure nothing is resting on the USB cable and that the cable is not located where it can be tripped over or stepped on E Reminders Always follow the procedures in the Disconnecting from a Computer section to remove the otoreJet from your computer Connecting to a Computer USB Cable Micro Mini USB Connector USB 2 0 3 0 Connector USB3 0 Micro B USB3 0 A Type Type Male 4 Male 1 Plug the small end 1 of the USB cable into the StoreJet 25 2 Plug the large end 2 of your USB cable into any available USB2 0 or USB3 0 port on your desktop or notebook compatibility not guaranteed NOTE Some computers may not be able to provide sufficient power by using only one USB port If your StoreJet drive does not function well connect both ends of the USB Y cable to your computer to ensure the StoreJet drive receives sufficient power 3 A new Local Disk drive with a newly assigned drive letter will appear and a Removable Hardware icon will appear on the Windows System Tray The StoreJet 25 s internal hard drive comes pre formatted to FAT32 which is compatible with most
17. usbdrive auto user noauto 0 0 o die Type mkdir mnt usbdrive 10 Type mount mnt usbdrive Troubleshooting If a problem occurs with your StoreJet 25 please first check the information listed below before taking your StoreJet 25 in for repair If you are unable to remedy a problem after trying the following suggestions please consult your dealer service center or local Transcend branch office We also have FAQ and Support services on our website at www transcend info com My operating system cannot detect the StoreJet 25 Check the following 1 Is your StoreJet 25 properly connected to the USB port If not unplug it and plug it in again If itis properly connected try using another available USB port 2 Are you using the USB cable that came in StoreJet 25 package If not try using the Transcend USB cable to connect the StoreJet to your computer 3 Asingle USB port may not provide enough power for the StoreJet to function Please connect both large ends of USB Y cable to your computer This will provide the additional power necessary to run the drive USB 2 0 Drives The USB Y cable s Power Connector provides additional power for the StoreJet drive and should always be connected USB 3 0 Drives The USB I cable can provide ample power to the StoreJet drive 4 Is your StoreJet 25 connected to a Mac Keyboard If so unplug it and plug it into an available USB port on your Mac desktop computer
18. y to recover certain types of files Transcend s exclusive HecoveRx M software searches deep within your storage device to bring back lost photos of virtually any format and can also recover various types of multimedia files and documents Visit www transcend info com recoverx for more information or to download your free copy of RecoveRx Specifications Storage Media Power Supply Connection Interface Operating Temperature Certificates Warranty 2 5 inch SATA Hard Disk Drive 5V DC supplied from the USB port s USB 3 0 USB 2 0 5 C 41 F to 55 131 F CE FCC BSMI Three year Limited Recycling amp Environmental Considerations x Recycling the Product WEEE Your product is designed and manufactured with high quality materials and components which can be recycled and reused When you see the crossed out wheel bin symbol attached to a product it means the product is covered by the European Directive 2002 96 EC Never dispose of your product with other household waste Please inform yourself about the local rules on the separate collection of electrical and electronic products The correct disposal of your old product helps prevent potential negative consequences on the environment and human health Battery Disposal Your product contains a built in rechargeable battery covered by the European Directive 2006 66 EC which cannot be disposed of with normal household waste Please info
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