TransAct Technologies POSJET 1500 User's Manual
Contents
1. 1 Screw 6 18 X 1 4 TAP PHD PHPS M067883 03 98 04160 98 2052 2 Guide Top Receipt 20 04432 20 02542 3 Roller Pressure 12 01506 4 Assy Platen 12 03311 5 Disk Wiper 20 03176 6 Wiper Cartridge 98 03326 7 Screw 2 Plastic Thd Forming 98 02592 8 Switch Momentary Lever 98 02098L 98 02098 9 Na Na 10 Arm Paper Out 12 01547 11 Roller Receipt 12 05129 12 01521 12 Guide Std Receipt 20 04718L 20 04165 20 02557 Guide Receipt w Knife 20 04719L 20 04166 20 02553 13 Strap Ground 20 03558 14 Spring Paper Drive 20 02550 15 Frame Drive 20 02525 16 Shaft Wiper 12 01531 17 Arm Wiper 20 04724 20 03164 18 Screw 4 40 98 01595 19 Spittoon 12 01548 20 Guide Upper Slip 20 03157 21 Spring Wiper Extension 98 03601 98 01592 22 Arm Solenoid 12 01529 23 Assy Solenoid 12 022181 12 02213 24 Bearing Driveframe 20 04716 Table 7 Drive Support Assembly Parts List Not available as a spare part POSjet 1500 Spare Parts Guide Mechanism Assembly stage 1 Figure 17 Mechanism Assembly stage 1 Revision J 29 No Description Part Number History 1 Assembly Mech Frame 20 03407 2 CAM Eccentric 12 03497 3 Screw M3x6 Phillips PHD 98 0897 4 Pulley Flanged 12 02475 5 Tensioner Belt 12 01532 6 Spring Tensioner Comp 98 01591 7 Shaft Carriage 20 03149 8 Plate Belt Tensioner 12 01533 9 Pin Idler Tensioner 92. U HA V GI RW 24 Mechanism Assembly stage 2 ier eee ERI ERN REED EE ERR EB NRI ENSE SRI E 0033000 NEEE AEE EVE n K N En al esas cave xt tee e ke WEAR 25 Drive Support Assembly Mechanism Assembly stage inier WIN BIREN FORE URGERE SERES CUSTO OUS SERRE EF IET BERE NENE RIMA R GERM G3 090149094 SIR LEVEN a 0y VURE NR bA QE VEREN HEP 0 29 Mechanism Frame Assembly rre bl y k ek EGRE YR EA VENAN TEEN S Fel WO ME KORA b eV R E EE RAWE EREN UE EERTE ESSEE REUTERS DEFUI bA V 30 Cartia se Anny KE DE DE MN a K a a e E AEEA ESE AEN AS Dy AER 31 Replacement Carriage Assembly 1 Cartridge kire Kik yake ek kake Wi nek enne nne tnnt k W RA Wan n eh W Kak ow anan NE WEKE ROK w ne Wu d n Ke ade eb reete etnies tren 32 Power Supply eere eet yere 33 Ordering Genuine Ithaca Supplies 34 Ink Cartridges 34 Cables a siete RU A ED i vesses a e y a eens de O tase elds N EN LE e A E ol dala vege DO 34 Divers Available viec cett det E COMME UEM C e A N e e EY e EM 34 POSjet 1500 Spare Parts Guide Revision J POSjet 1500 Features and Specifications Standard Features Print Speed 12 Ips at 10 char per line Print Resolution Max 208 dpi Horizontal 96 dpi Vertical Simple Snap In No Mess Cartridges with Fast Drying Ink Standard Warranty Two Years Extended Maintenance Plan Available Insta Load 9 Automatic Paper
3. EO Additional Supported devices and tools uu Drivers and Utilities Available P Optional Printer Configurations esee eee n RR ee e la eH Pe REN HERE Lass dated ERE LR Ee e RYE EE AE CO Ree e Re et 7 Supported Eniulatiohs 4 5 seem eee eee e eR I RR eH ee ORAN SRI AR ed OG E OR OG Ree ARE NC RE ete ne Pede 7 Printer Dimensions Environmental Conditions eroe e een E RU Dee eM ep he ei eee oke ite opp e eo er eda ER ER H a eka R K ide RR Ehe Rer tet 9 Relative Humidity We wana bi y J or gt wwnwrn aww rromm _eemmg Power Requitemehts serere xake erret rene eee e aa de bel kene a xa eka eve PES PNA SOP SESSE ee hae ki xe eka ekr Kake e kw evek a aa de be ka ka Kok wedek ea hw creen Ke ey n er wade ew ka Meee 9 Printing Specifications Auto cutter Partial e n l ui lo DB N nre e BERN EE TR ERAI AERE ERU d REN ERCE ERES RN E TIER DE ERRARE ERN ORARE ER ee aedes g 10 Sensors Media Specifications Receipt Paper one ply receipt s cuoco RES vu lek k y ki TOR REVERSE ERES NEVER ek hi k K dek k Vera RENE a k e a K Ka RE PME e ERR ERN I PR EVE A90 EEE 11 Validation Form Requirements eit ERE 0 3 EU GERE QE GERA HINE KER O VERS QEN KEM ME REG NEVA O FERE RERO G GERA MUNA EROR UU ESER DER VURE eo PER ase 11 Electrical Specifications aDJJJ e eemem eommmz_g _ r 11 General Maintenance Procedures Periodic Checks Making Adjustment
4. TransAct PowerPocket Magnetec Insta Load POSjet Ithaca 50Plus BANKjet and Made to Order Built to Last are registered trademarks and KITCHENjet is a trademark of TransAct Technologies Inc Copyright 2007 TransAct Technologies Inc All rights reserved Revision J November 2007 Printed in USA Federal Communications Commission Radio Frequency Interference Statement The POSjet 1500 Printer complies with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC rules These regulations are designed to minimize radio frequency interference during installation however there is no guarantee that radio or television interference will not occur during any particular installation Interference can be determined by turning the equipment off and on while the radio or television is on If the printer causes interference to radio or television reception try to correct the interference by one or more of the following measures e Reorient the radio or television receiving antenna e Relocate the printer with respect to the receiver e Plug the printer and receiver into different circuits If necessary the user should consult their dealer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from t
5. 50 F to 104 F 0 C to 45 C 32 F to 113 F 10 C to 60 C 14 F to 140 F 40 C to 70 C 40 F to 158 F Exposure to high or low temperatures for periods of greater than 48 hours will lead to significantly reduced cartridge life The Typical Operating Range provides full printer reliability The Extended Operating Range may degrade the reliability of the printer and life of the cartridge Relative Humidity Operating Storage Shipping Reliability Printer Life Mean time between failures without cartridge Average cartridge life Average 16 dots character Autocutter option partial cut Mean time to repair Validation Cycles Power Requirements DC Powered Versions Earth Ground 24 Volt Supply Ground 24 Vdc Supply voltage Supply Current AC Powered Versions Supply Voltage Frequency Supply Current 10 to 90 RH non condensing 10 to 90 RH non condensing 5 to 90 RH non condensing 10 000 000 print lines 28 000 hours 7 0 million characters 1 million cuts 15 minutes 1 million cycles 24 Vdc 10 1 0Amps 100 240 Vac 50 60 Hz 5 Amps maximum The POSjet 1500 Printer is designed to be AC self powered in domestic and international markets The printer is equipped with a detachable universal input power supply that is designed to operate worldwide without modification The power supply is a self contained integrated switching power supply The internal fuse F1
6. Ithaca Config is a program that is used to replace or update the printer s configuration settings Drivers and Utilities Available POSjet 1500 Drivers and Utilities can be downloaded from our web site or call our Technical Support Department to request a Software Developer s Toolkit CD ROM POSjet Image Converter Utility POSjet Image Converter PJColor is a tool to help develop graphic images to use as logos and coupons on the printer It will read and convert images to a format suitable for printing on the POSjet 1500 printer It will allow you to preview the image and adjust the colors prior to printing It will also allow the images to be stored in the printer s User Store PJTerminal Utility PJTerminal is a tool that has been developed to allow you to interactively send commands to and get responses from the printer Optional Printer Configurations Color Configuration All POSjet 1500 ink cartridge configurations are factory installed options Single Color The single color configuration is provided with a single ink cartridge It cannot be upgraded for two color operation Two Color Ready The two color ready configuration is equipped with a single ink cartridge but can be easily upgraded to two color operation simply by installing a second ink cartridge Two Color Two color configuration requires that two cartridges be installed in the carriage If one of the cartridges is black it must be installed in the left carriage
7. Loading Cash Drawer Drivers Dual with Status Single RJ12 Font Selections Draft Large Draft and Near Letter Quality Selectable Printing Features of Bold Italics Size Scaling and Rotated Emulations Ithaca IBM Epson ESC POS TM U325 APA and Epson Bit Map Graphics Data Buffer 8K Adjustable 208K Non Volatile Flash for Multiple Character Sets Bit Images and Electronic Journal Bar Codes Code 39 Code 93 Interleaved 2 of 5 UPC A and UPC E EAN8 and EAN13 Code 128 65 Language Character Sets Supported EURO Character Included Self Diagnostics Remote Statistics Paper Out and Ink Low Detection and Indicators Software Developer s Toolkit Available Top Drop in Forms Insertion with Programmable Top of Form Independent Validation Optional Features Auto cutter partial cut Adjustable paper low Two Color Printing Univeral Power Supply and PowerPocket POSjet 1500 Spare Parts Guide Revision J 7 Additional Supported devices and tools Printer Test and Configuration Programs The POSjet 1500 will be supported by various PC based tools These tools include but are not limited to the following PJColor PJColor is a program that will allow images and picture to be processed so they can work with the printer PJTerminal PJTerminal is a test application that is used to verify communications to the printer PJBootload PJBootload is a program that is used to replace or update the printer s firmware Ithaca Config
8. Spare Parts Guide Revision J 23 Cabinet Base Assembly Figure 13 Cabinet Base Assembly BOTTOM DETAIL Description optional parts Part Number History Rod Roller Support 15 9797 Roller Paper Supply 15 9798 Guide Lower Slip 20 03163 Screw 6 20x 375 Phps Phd Thd Cut 98 2052 Base Cabinet Lt Tan 12 04385 12 03330 Base Cabinet Dk Gray 12 04386 Base Cabinet Black 12 04388 Foot Rubber 06 0553 O AJJ N 7 Label Epson Cash Drawer 90 9933 Label Ithaca Cash Drawer 90 9934 Label Star Cash Drawer 90 9935 8 Label Blank Polyester 98 7976 Table 4 Cabinet Base Assembly Parts List Not available as a spare part 24 POSjet 1500 Spare Parts Guide Revision J Paper Low Option Assembly Figure 14 Paper Low Option Assembly Description Part Number History 1 Screw 6 20X1 5 PI Thd Form 98 01589 2 Bracket Paper Low 12 01551 3 Spring Paper Low Comp 98 01593 4 Ball Paper Low 98 01594 5 Switch Momentary Lever 98 02098L 98 02098 Table 5 Paper Low Option Assembly Parts List Not available as a spare part POSjet 1500 Spare Parts Guide Revision J 25 Mechanism Assembly stage 2 Figure 15 Mechanism Assembly stage 2 26 POSjet 1500 Spare Parts Guide Revision J No Description Part Number History Interlock Cover Open 12 01633 Spring Co
9. located on the power supply will blow if the supply has an internal fault The power supply has the following outputs 53 VDC 12 VDC and 40 VDC and an alarm signal input The AC input connector and power switch are located on the back of the printer 10 POSjet 1500 Spare Parts Guide Revision J Printing Specifications Printing method Thermal ink jet Cartridge arrangement 12 nozzle Printing directions Bi directional logic seeking Paper feed pitch Default 0 125 1 8 or 3 175 mm Validation Type Independent Validation lines Max 9 lines 1 53 6 Ipi 12 lines 8 Ipi Receipt print zone maximum 2 5 63 5 mm Validation print zone Refer to Validation Form Requirements on page 11 Auto cutter Partial Cut Option A receipt auto cutter is an optional feature with all POSjet 1500 Printers Cutter type Guillotine Cut to line of print 1 635 41 52 mm Cutter life 1 000 000 cuts Tear off to line of print 1 235 31 4MM Auto cutter Position jl CUT OFF i 1 635 P TLL Ez 2 5M deme E 0 25 Far 30 Figure 2 Receipt Printable Area Sensors Paper low indicator Optional Paper Low Sensor based on paper roll diameter Receipt paper out About 1 0 25 mm of paper remaining Paper feed method Friction feed Paper Out A receipt paper out sensor is provided as a standard feature It senses when there is approximately one inch of paper l
10. 8 01520 10 Washer Felt 12 01549 11 Assy 2 Cartridge Carriage 20 03411L 20 03411 Assy 1 Cartridge Carriage 20 03405L 20 03405 Table 8 Mechanism Assembly stage 1 Parts List Not available as a spare part 30 Mechanism Frame Assembly Figure 18 Mechanism Frame Assembly Description POSjet 1500 Spare Parts Guide Revision J Part Number History 1 Assy Main Frame 20 04661 20 03569 2 Screw M3x6mm PHPS PHD 98 0611 3 Nut M3 Hex w Lockwasher 98 0621 4 Assy Carriage Motor 20 04658L 20 04658 20 04555 20 03402 5 Harness Head POS Sensor 12 02212L 12 02212 6 Nut M3 Hex w Lockwasher 98 0621 7 Spacer Motor 20 02870 Table 9 Mechanism Frame Assembly Parts List Not available as a spare part order POSjet 1500 Spare Parts Guide Revision J 31 Carriage Assembly 0 gt MC Figure 19 Replacement Carriage Assembly Description Part Number History Assy Repl Carriage 2 cartridge 20 03409 Assy Repl Carriage 1 cartridge 20 03403 2 Belt 132 Tooth 98 01542 3 Screw 4 Plastic Thd Forming 98 7608 Washer 4 032 Thk Flat 527 9800002 Table 10 Carriage Assembly Parts List Not available as a spare part order 32 POSjet 1500 Spare Parts Guide Revision J Replacement Carriage Assembly 1 Cartridge Figure 20 Replacement Carriage Assembly ref Part 20 03403 Cushion Head Cabl
11. M3 Hex w Lockwasher 98 0621 18 Cover P P LT Tan Cartridge 20 00510 20 02710 20 00510 Cover P P Dk Gray Cartridge 20 00514 20 02711 20 00514 Cover P P Black Cartridge 20 05402 19 Screw 4 Plastic THD Forming 98 7608 20 Spring Compression 20 03600 21 Assy Complete Knife includes items 3 5 6 12 13 16 17 19 20 05763L 20 05763 Table 2 Printer Assembly Parts List Not available as a spare part 22 POSjet 1500 Spare Parts Guide Revision J Mechanism Assembly stage 3 Figure 12 Mechanism Assembly stage 3 Description standard parts Part Number History 1 Plate Keypad 20 03158 2 Assy Keypad PCB 20 03348 3 Screw M3x6 PHPS PHD 98 0611 4 Harness Paper Low 12 022111 12 02211 5 Assy Stage 2 Mechanism 20 03415 6 Assy Controller PCB 20 04259L 20 04259 20 03266 amp 20 04276 7 CAP Actuator 12 03434 8 Assy Cabinet Base 20 03416L 20 03416 9 Bearing Carriage 20 04688 12 01509 10 Screw Jack 98 02383 11 Kit 9 pin Serial Interface 12 00293 Kit 25 pin Serial Interface 12 00294 Kit 25 pin Parallel Interface 12 00295 Kit 36 pin Parallel Interface 12 00296 Assy Standard USB Bd Bracket 12 07557L 12 05985L 12 00309 Assy Powered USB Bd Bracket 12 05984L Kit Ethernet Interface 12 05070 12 Screw M3x6 PHPS PHD 98 0611 18 Shunt 10 Position 98 02251 14 Bracket Keypad 12 03165 Table 3 Cabinet Base Assembly Parts List Not available as a spare part POSjet 1500
12. POSjet 1500 opare Parts Guide TRANSACT nd Technologies Incorporated Nov 07 POSjet 1500 Spare Parts Manual Revision J i Change History Rev A Initial Release Rev C Pg 33 updated item 2 p n RevD Pg 26 added item 28 amp 29 Rev E Pg 2 updated view amp item s in chart to only show complete Interface Bd Bracket Assemblies Kits as purchased Rev F Pg 28 added item 24 Driveframe Bearing Rev G Pg 28 updated item 1 p n Screw Pg 6 removed buzzer option Rev H Pg 22 updated item 11 p n Rev J Added RoHS part numbers to the Spare Parts Lists Disclaimer NOTICE TO ALL PERSONS RECEIVING THIS DOCUMENT The information in this document is subject to change without notice No part of this document may be reproduced stored or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of TransAct Technologies Inc TransAct This document is the property of and contains information that is both confidential and proprietary to TransAct Recipient shall not disclose any portion of this document to any third party TRANSACT DOES NOT ASSUME ANY LIABILITY FOR DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY ERRORS OMISSIONS OR DISCREPANCIES IN THE INFORMATION CONTAINED IN THIS DOCUMENT Some of the product names mentioned herein are used for identification purposes only and may be trademarks and or registered trademarks of their respective companies
13. apping middle screw to release the knife assembly from the rear paper compartment cover 3 Unsnap the knife assembly from the the rear paper cover KNIFE ASSEMBLY PAPER COVER KNIFE HARNESS MIDDLE SCREW MIDFRAME Figure 9 Removing Knife Assembly from the Paper Cover POSjet 1500 Spare Parts Guide Spare Parts List The following spare parts list details the available replacement parts that make up the POSjet 1500 printer When selecting parts be aware that some assemblies have to be purchased at a factory pre determined breakdown level Packing Materials Publications Figure 10 Packing Materials No Description standard parts Part Number History Foamset Open Cell 20 03400 12 01726 Bag Antistatic Shipping 98 01902 Cord 110V Power 98 02174L 98 02174 Cord 230V Power Europe 98 02175L 98 02175 Cord 240V Power UK 98 02176L 98 02176 Cord 220V Power AUST 98 02178L 98 02178 Cord 230V Power IND S Africa 98 02179L 98 02179 Parallel Communication Cable 25 pin Parallel Cable straight thru 253 9800007 36 pin Parallel Cable Centronics 253 9800002 Serial Communication Cable PC 9 pin Female to 9 pin Female 10 2020 PC 9 pin femal to 25 pin Female 10 2021 USB Communication Cable Cable USB 98 04322 98 04301 98 01992 4 Cartridge HP Black 98 01570 Cartridge HP Red 98 01571 Cartridge HP Blue 98 01572 Cartridge HP Green 98 01573 5 Carton Open Cell Foam 12 01727 6 Sheet Quic
14. d training on the POSjet 1500 POSjet 1500 Spare Parts Guide Revision J 13 Adjusting the Carriage Belt Tensioner The POSjet 1500 uses a drive belt that is adjustable by simply loosening the phillips head screw on the belt tensioner An improperly adjusted belt tensioner may cause pre mature belt wear and or produce inconsistent printing To adjust the belt tensioner BELT TENSIONER Figure 3 Adjusting the Belt Tensioner 1 Open both the front and rear top covers 2 Locate the phillip s head screw on the tensioner and partially loosen until the spring tension returns the belt to correct position Slide ink carriage from side to side to ensure that tensioner spring resets itself and immediately re tighten screw while holding the Belt Tensioner with your finger to ensure alignment with mechanism frame 3 Close both the front and rear top covers 14 POSjet 1500 Spare Parts Guide Revision J Assembly and Disassembly Precautions for Disassembly Before disassembling any part of the printer be sure the power is turned off Disconnect the AC power cord the communication cable and the cash drawer cables Controller board and keypad PC board can be damaged by static electricity Observe ESD precautions Wear a grounded wrist strap and use a static mat or other protected work surface Do not place the printed circuit boards directly on the printer or floor Necessary Tools Using the wrong tools may cause personal in
15. e 20 03148 Carriage 20 03140 Pivot Pin Latch 12 01539 Head Cable 12 01897L 12 01897 Assy Carriage Latch 12 02298L 98 02098 Retainer Head Cable 12 02423 oy ow N Table 11 Replacement Carriage Assembly Parts List Not available as a spare part POSjet 1500 Spare Parts Guide Revision J 33 Power Supply Figure 21 Power Supply Description Part Number History 1 Support Power Supply Black 12 01624 12 01625 2 Power Supply 98 06509L 98 06500 98 02250 Table 12 Power Supply Not available as a spare part order 34 Ordering Genuine Ithaca Supplies POSjet 1500 Spare Parts Guide Revision J Genuine Ithaca Supplies can be ordered directly from the TransAct website www transact tech com or by using our toll free telephone number within the US 877 7 ITHACA When calling please ask for the Consumables Sales Department Consumable Kits 12 rolls paper 1 Bik Ink Cartridge Standard Grade 20 rolls paper 1 Bik Ink Cartridge Standard Grade 12 rolls paper 1 Bik Ink Cartridge Premium Grade 20 rolls paper 1 Bik Ink Cartridge Premium Grade 100 03429 100 03430 98 03508 98 03509 Table 13 Paper Ordering Information Receipt Paper 24 Roll Case Ithaca Inkjet 295S 32 Roll Case Ithaca Inkjet 300P 24 Roll Case Ithaca Inkjet 300P Dimensions See page 11 98 02022 98 03505 98 06697 Table 14 Paper Orderin
16. eft on the paper roll Paper Low A receipt paper low sensor is provided as an optional feature An operator adjustable paper low assembly allows the printer to sense when the paper roll is between 1 42 and 0 885 36 1mm and 22 5mm in diameter It is adjustable to compensate for various paper core dimensions POSjet 1500 Spare Parts Guide Revision J 11 Media Specifications Hewlett Packard Inkjet Cartridges Print Cartridge Specification HP C6602A Cartridge arrangement 12 vertical nozzles Vertical dot pitch 0 264 mm 0 0104 or 96dpi Cartridge life 7 0 M Characters 16 dots per Character Cartridge Colors Black Red Blue Green Receipt Paper one ply receipt Paper width 3 0 02 76mm 5mm Paper roll diameter 4 0 max 101 6mm max Paper thickness 003 004 07mm 1mm Roll paper core outside Dia 0 82 0 85 20 8 21 6 mm Dia Roll paper core inside Dia 0 45 0 50 11 4 12 7 mm Dia Roll footage 330 feet standard grade 300 feet premium grade Validation Form Requirements Form thickness single part 003 to 0047 076 mm to 119 mm Form Size Min 2 75 high x 2 75 long 69 8 mm x 69 8 mm Form Size Max 8 5 high x 11 long 215 9 mm x 279 4 mm Validation lines Max 9 lines 1 53 6 lines per inch Check Basis weight 24 Ibs Electrical Specifications External Powered AC The POSjet 1500 Printer is designed to be AC self powered in domestic and i
17. g Information Ink Cartridges 3 Pack Black Transact s Ithaca Facility 100 02347 3 Pack Red Transact s Ithaca Facility 100 02349 3 Pack Blue Transact s Ithaca Facility 100 02353 3 Pack Green Transact s Ithaca Facility 100 02351 T 6 Pack Carriages HEEE Suppor HEEE 6 Pack Black Transact s Ithaca Facility 100 02348 6 Pack Red Transact s Ithaca Facility 100 02350 6 Pack Blue Transact s Ithaca Facility 100 02354 6 Pack Green Transact s Ithaca Facility 100 02352 Table 15 Ink Cartridge Ordering Information Cables 110V Power Cable USA 98 02174L 220V Power Cable Australia 98 02178L 230V Power Cable International 98 02175L 230V Power Cable IND South Africa 98 02179L 240V Power Cable UK 98 02176L Parallel Communication Cable 25 pin male to 25 pin male 36 pin Centronics to 25 pin male 253 9800007 253 9800002 Serial Communication Cable 9 pin Female to 9 pin Female 9 pin Female to 25 pin Female 10 2020 10 2021 Table 16 Cables Ordering Information Domestic and International power cables available Call fo Drivers Available Windows 95 98 Me Print Driver and Documentation Windows 2000 NT 4 0 Print Driver and Documentation OPOS Print Driver Manual includes diskettes Software Developer s Toolkit CD ROM r more information 100 9167 100 9170 100 9732 100 02440
18. he US Government Printing Office Washington DC 20402 Ask for stock number 004 000 00345 4 Canadian Department of Communications Radio Interference Statement The POSjet 1500 Printer does not exceed Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Regulatory Compliance North America EMI FCC Class B Safety UL US CUL Canada Europe CE Marking CLASS B EN55022 EN50081 1 optional Safety TUV Other CB Certificate ii POSjet 1500 Spare Parts Guide Revision J TransAct Technical Support Monday through Friday 8 A M to 8 P M Eastern Standard Time excluding holidays To obtain Technical Support call TransAct at 607 257 8901 or 877 7 ITHACA Service Information TransAct Technologies Incorporated has a full service organization to meet your printer service and repair requirements If your printer needs service you can directly contact TransAct at 607 257 8901 or 877 7 ITHACA for a return authorization International customers should contact their distributor for services TransAct offers the following service programs to meet your needs e Extended Warranty Depot Repair e Maintenance Contract e Internet Support Please have the following information at hand The Model Number and Serial Number A list of any other peripheral devices attached to the same port as the printer The application s
19. jury or damage the printer Be sure to use the proper tools when maintaining or servicing the printer The following list provides the necessary tools to properly maintain the POSjet amp 1500 Printer e Screwdrivers e 0 Phillips e 1 Phillips e 2 Phillips e Small Flat Blade Screwdriver e Large Flat Blade Screwdriver e Nut Drivers e Small Needle Nose Pliers POSjet 1500 Spare Parts Guide Revision J 15 Disconnecting the Power Cord The printer must be grounded through the three prong power connector Do not use a ground defeating adapter RESTRAINTS POWER CORD 1 Be sure the power switch is turned off 2 Disconnect the external AC power source and the power cord from the power socket located on the back of the printer BOTTOM DETAIL Figure 4 Disconnecting the Power Cord Disconnecting the Communication Cable Depending on the interface your system uses disconnect either the serial or parallel communication cable from the connector on the back of the printer Serial Cable Figure 5 Disconnecting the Communication Cable Serial 1 Turn the printer and the host system or PC off 2 Loosen the two mounting screws on each side of the cable connector 3 Disconnect the 9 pin serial interface cable from the connector on the back
20. k Reference 20 03395 7 Wedge Shipping 20 03570 Table 1 Packing Materials Parts List Not available as a spare part POSjet 1500 Spare Parts Guide Revision J 20 Printer Assembly Figure 11 Printer Assembly POSjet 1500 Spare Parts Guide Description standard parts Revision J 21 Part Number History 1 Cover Lt Tan Paper 20 02760 20 03636 20 00507 Cover Dk Gray Paper 20 02761 Cover Black Paper 20 02762 2 Cover Lt Tan Autocut Paper 20 04631 20 00508 Cover Dk Gray Autocut Paper 20 04632 Cover Black Autocut Paper 20 04633 3 Spring Paper Feed 12 01660 4 Hinge Cover 12 01629 5 6 Assy PJ1500 Knife 12 05218L 2 05218 R20 03417 7 Bracket Hinge 12 01628 8 Pin Hinge 12 01630 9 Spring Cover w knife 20 02731 Spring Cover w o knife 20 02749 10 Overlay LT Tan LED Button 20 02850 Overlay Dk Gray LED Button 20 02851 11 Midframe P P LT Tan POSjet R20 00509 Midframe P P LT Tan Bankjet R20 03517 Midframe P P Lt Tan Oki R20 03625 Midframe P P Dk Gray POSjet R20 00513 Midframe P P LT Tan no logo R20 04228 Midframe P P Dk Gray Bankjet 20 04239 Midframe P P Black Bankjet 20 05401 12 Screw 6 20x 375 PHPS PHD THD CUT 98 2052 13 Cover Knife 20 04630 20 02755 14 Button PJ1500 Release Lt Tan 20 02745 Button PJ1500 Release Dk Gray 20 02746 15 Assy Stage 3 Mechanism 20 03418 16 Roller Paper Load 12 02481 17 Nut
21. mpression 98 9124 Assy Std Validation 20 06943L 20 06943 20 04376 20 03412 Assy Autocut Validation 20 06942L 20 06942 20 04375 20 03406 4 Nut M3 Hex w Lockwasher 98 0621 Retainer E Ring 125 Dia 520 9800002 6 Assy STD Drive Support R20 03410 Assy Autocut Drive Support 20 03404 7 Motor Step 35mm 7 5 w pinion 98 03208L 98 03208 8 Motor Step 7 5 w pinion 98 04311L 98 04311 98 01706 9 Screw 4 Plastic Thd Forming 98 7608 10 Belt Timing 95T 080 Pitch 98 03162 11 Keeper E Ring 156 Dia 98 8223 12 Gear Combo Pulley 48 12T 20 03154 13 Bearing Platen 12 01552 14 Retainer E Ring 25 Dia 520 9800006 15 Assy Stage 1 Mechanism 20 03414 16 Gear Compound 14 48T 20 03150 17 Gear Compound 18 48T 20 03151 18 Gear 18T Platen Drive 20 03145 19 Bearing platen 12 01552 20 Screw 6 20x 375 98 2052 21 Wire Retainer 98 9187 22 Isolator 12 03303 238 Clip Retaining 98 7970 24 Rod Actuator 12 04697 R12 03495 25 Screw M3x6 Phps Phd 98 0611 26 Clamp Cable 98 04621 98 03171 27 Washer 4 Flat 527 9800002 28 Cap Actuator 20 04754 29 Washer 6 Flat 069477 06C5 Table 6 Mechanism Assembly Parts List stage 2 Not available as a spare part POSjet 1500 Spare Parts Guide Revision J 27 Drive Support Assembly Figure 16 Drive Support Assembly 28 POSjet 1500 Spare Parts Guide Revision J Description Part Number History
22. nternational markets The printer is equipped with a detachable universal input power supply that is designed to operate worldwide without modification External Powered DC Optionally the POSjet 1500 Printer can be operated with an external 24 volt DC power supply Print Cartridge Specifications are controlled by Hewlett Packard and are proprietary Information here is for reference only 12 POSjet 1500 Spare Parts Guide Revision J General Maintenance Procedures Periodic Checks Failure to perform periodic checks will eventually create printing inconsistencies and lead to more serious problems Refer to the following information for a check list of cleanable items e Wipe all external plastic components using a cloth and non corosive cleaner e Remove paper dust from all internal components using compressed air or vacuum e Clean Carriage Shaft e Clean contact areas with alcohol e Remove all paper shavings from knife if knife is an option e Clean rubber cartridge wipers with alcohol Making Adjustments The following information will answer some commonly asked questions about adjusting the POSjet 1500 Due to the POSjet 1500 s design the need to adjust components is limited to only two areas that may require periodic attention Generally the time duration between adjustments is dependant on the operational conditions for each unit TransAct recommends that all adjustments are made by a service technician who has complete
23. nts e Printer Features e Parallel and RS 232 Interface Information e Communications and Buffers e Command Code Reference Tables iv POSjet 1500 Spare Parts Guide Revision J Contacting TransAct Contact TransAct for information about the POSjet 1500 Printer and how it works with your system For information on international distribution visit our web site at www transact tech com Contact the TransAct s Sales and Technical Support Departments at the following address and telephone or fax numbers Technical Support Receive technical support order documentation request additional information or send in a printer for service Sales Order supplies receive more product information or order product brochures TransAct Technologies Incorporated Ithaca Facility 20 Bomax Drive Ithaca NY 14850 USA TransAct Technologies World Gaming Headquarters amp Western Regional Repair Center 6700 Paradise Road Suite D Las Vegas NV 89119 USA Telephone 877 7 ITHACA or 607 257 8901 Main fax 607 257 8922 Sales fax 607 257 3868 Technical Support fax 607 257 3911 Web site www transact tech com POSjet 1500 Spare Parts Manual Revision J V Table of Contents POSjet 1500 Features and Specifications eeeeessesseeseseeeee kK kK kK KK kK KK KK KK KK A KA KK nnn nnn nns 6 Standard FEAtUrES T M 6 Optional Features
24. of the printer 16 POSjet 1500 Spare Parts Guide Revision J Parallel Cable Figure 6 Disconnecting the Communication Cable Parallel 1 Turn the printer and the host system or PC off 2 Disconnect the 25 pin parallel cable from the connector on the back of the printer Disconnecting the Cash Drawer Cables 1 Turn the printer off 2 Disconnect the cash drawer cable to the connectors on the back of the printer Figure 7 Disconnecting the Cash Drawer Cables POSjet 1500 Spare Parts Guide Revision J 17 Removing the Printer Assembly Midframe from Cabinet Base The Printer Assembly is held to the cabinet base by 4 phillips head screws located at the front and rear sections of the Printer Assembly 1 Press the OPEN COVER Button to release the rear paper cover from the console Open the front cover Slowly remove the 4 phillips head screws that hold the mid frame to the printer s base Disconnect the knife harness and separate the printer assembly mid frame from the cabinet base Unhook the knife harness from the PC Board S DURS PAPER CDVER MIDFRAME CARTRIDGE CDVER SCREW 45 Figure 8 Removing Printer Midframe from Cabinet Base 18 POSjet 1500 Spare Parts Guide Revision J Removing the Knife Assembly The Knife Assembly is attached to the Rear Paper Cover of the printer Disconnect the knife harness connector and unroute the wires from the wire retention clips 2 Unscrew the self t
25. oftware operating system and network you are using A copy of your printer s Configuration Settings What happened and what you were doing when the problem occurred How you tried to solve the problem ON On Pe Go parts Warranty Information TransAct s POSjet 1500 Printers come with a standard 24 month warranty that commences upon shipment from factory and covers parts and labor An optional warranty covering both parts and labor for an additional 12 months may be purchased separately Repairs are warranted for 90 days from the date of repair or for the balance of the original warranty period whichever is greater Return Materials Authorization and Return Policies If the technical support person determines that the printer should be serviced at our facility and you want to return the printer for repair a Returned Materials Authorization RMA number must be issued before returning the printer Prepare the printer being returned for repair as follows 1 Remove and discard ink cartridges Pack the printer to be returned in the original packing material Packing items may be purchased from TransAct s Ithaca Facility 3 Return only the accessories that a Support Technician asks you to include 4 Wirite the RMA number clearly on the outside of the box Shipping Printers Never ship a printer with any ink cartridge s installed Be sure to save the packing materials in the event that you need to send the printer in for ser
26. position Supported Emulations IPCL Codes ESC POS Emulation Ithaca Microline Emulation Printer Dimensions Figure 1 Printer Dimensions POSjet 1500 Spare Parts Guide Revision J Width Depth Height Without Knife 6 75 9 75 5 92 172 mm 248 mm 151 mm With Knife 6 75 9 75 6 44 172 mm 248 mm 164 mm Weight approx 6 lbs 2 7 kg Shipping approx 8 lbs 3 6 kg Interface Serial RS 232C Bi directional Ready Busy or XON XOFF 9 pin D shell or 25 pin D shell Parallel IEEE1284 Bi directional transmit receive ground 25 pin D shell or 36 pin Centronics USB Version 1 1 POSjet 1500 Spare Parts Guide Environmental Conditions Revision J 9 The POSjet 1500 is designed to be placed on point of sale terminals counter tops or any other flat stable surface that can support the weight of the printer about 6 Ibs or 2 7 kg Be aware that the environmental conditions of the location where you place the printer will have an effect on the printer s performance and longevity The printer will run its best when stored and operated in an environment that meets the following temperature and humidity conditions Typical Operating Range Extended Operating Range Storage Shipping 10 C to 40 C
27. s 12 Adjusting the Carriage Belt T nsionet ciere etse X HV UR Kuda cae k E UNSER ETE K R AE a K n e YN LER BERN HRS ERR ERES EXPLERE LN EV e 13 Assemibly and Disassembly 5 nin enin de En eco du wa h w BEAR R wu ba k y hen eeu aed 14 Precautions for Disassembly Aks ene kk Enca etse e SERO i Va d s bana b da e EEEE ANE EREMO eu ERREUR rV CEN dab A W neb DU a ke ade e ERN a an r e 14 Disconnecting the Power Cord ehe me te Ee ear ve EO Vina ERO ER HR esc A iad e ttd deed 15 Disconnecting the Communication Cable 1S Disconnecting the Cash Drawer Cables eoe mte oer este eter ee case suv ehdscsstcesasaieyhesosnteucesthoyndasssteacentaesdeososs ARE PONE Db eee Ebene 16 Removing the Printer Assembly Midframe from Cabinet Base sess tntu keke k rk rak rk Ka KA KAK KAK AA KA KA KK KK KK HA KA KAK AK KAK KA KA KA KA 17 Removing th Knife Assembly ii sed n seran eka sess MEKEVE kU aka E A MEWE EH M SA REWA 09 000 ves VERA ATE 00113050 04514414004099 80514055 500 vast 05310910044 Re REIS EYE E Noe EERIE 18 Spare Parts Hip 19 Packing Materials Publications 19 Printer Assembly 20 Mechanism Assembly stage 3 122 Cabinet Basc ASSsembly 5 voee esee EM N A VI EY e n e YE E Ye N e YD E EE ENEE 23 Paper Low Option AsseriD y ilin
28. vicing TransAct Technologies is not responsible for damaged return items that are not packaged in original shipping material POSjet 1500 Spare Parts Manual Revision J iii Where Can You Find More Information Our Internet Support and Sales Services www transact tech com TransAct Technologies Inc maintains an Internet web site with content devoted to product support Within the Technical Support section you can find the most current versions of the Operator s Guide and Programmer s Guide 1 Upon entering our web site you will be brought to the Welcome to TransAct screen This intro page has the Ithaca Brand listed at the top right Click on the Ithaca logo 2 Locate and click on the technical support button in the green area of the Welcome to Ithaca screen 3 Use the Product Info pulldown box to select the appropriate information for the printer model that you are using Programmer s Guide The Programmer s Guide is available by down loading it from our web site and is intended for system engineers or integrators It does not contain additional information on the Microline emulation It contains the information to integrate the POSjet 1500 Printer with a point of sale terminal and to program the terminal to communicate with the printer in ITHACA or EPSON modes The Programmer s Guide provides the following material e Start up Information Diagnostics and Fault Conditions e Command Descriptions e Character Fo
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