TP-Link TD-W8970 V1 Quick Installation Guide
Contents
1. Enter the VPI and VCI values given by your ISP and then click Next Quick Setup DSL Please enter the VPI VCI provided by your ISP Internet Service Provider VPI 8 Range 0 255 vel 35 Range 1 65535 If you don t have the VPI VCI information please a contact your ISP for this information 5 Select the ADSL Connection Type given by your ISP and then click Next Here we use PPPoE as an example Quick Setup ADSL Connection Type Please select the connection type provided by your ISP PPPoE Require a username and password PPP over Ethernet PPPoA Require a username and password PPP over ATM Dynamic IP Get dynamic IP from ISP also called IPOE Dynamic IP Static IP Manually set the static IP address provided by your ISP also called IPoE Static IP IPoA Manually set the static IP address provided by your ISP also called IP Over ATM Bridge Dial up from the single computer or router If you don t have the ADSL Connection Type Mad information please contact your ISP for this information Troubleshootin T1 How can restore my modem router s configuration to its factory default settings Once the modem router is reset the current settings will be lost and you will need to reconfigure the modem router We strongly suggest you back up the current settings before resetting the modem router With the modem router powered on use a pin to press and hold the RESET button o2. Also called SSID Region United States x Channel Auta v Mode 1bgnmixed Security WPA PSK WPA2 PSK Recommended Password Enter ASCII characters between 8 and 63 or Hexadecimal characters between 8 and 64 Disable Wireless Security se For Windows 7 Click Start gt Control Panel gt Network and Internet gt View network status gt Change adapter settings Right click Wireless Network Connection or Local Area Connection and then click Properties Select Internet Protocol Version 4 TCP IPv4 and then click Properties Select Obtain an IP address automatically and Obtain DNS server address automatically Then click OK For Windows XP Click Start gt Control Panel gt Network and Internet Connections gt Network Connections Right click Wireless Network Connection or Local Area Connection and then click Properties Select Internet Protocol TCP IP and then click Properties Select Obtain an IP address automatically and Obtain DNS server address automatically Then click OK For Windows 8 Move your mouse to the lower right corner and you will see Search icon in the Popups Go to Apps type Control Panel in the search box and press Enter Go to Control Panel gt View network status and tasks gt Change adapter settings Right click Ethernet and then select Properties Double click Internet Protocol Version 4 TCP IPv4 Select Obtain a
3. the Resource CD ZAE PSS Te z gt Note Pi p p nodel WLAN Flash Wi t ice connected to this LAN port On here is LAN 1 4 Flash The mod outer is send ling or receiving data over this LAN port Necessary Information For a smoother setup we suggest that you consult your ISP first and ask for the following information This information will be used during the configuration stage a If the LEDs don t resemble the statuses as in the chart above please check your Internet connection Otherwise please click NEXT to continue For the advanced configurations please refer to the User Guide on the Resource CD provided You can also log on to www tp link com gt MODEL NO TD W8970 TD W8970B VPINCI E Connection Type __ __ wA select your region gt search for the product gt User Guide can be found under the Download tab on the product page Encapsulation Type Optional Web based Quick Setup Wizard For Mac OS Linux Windows users who are unable to run the Resource CD Aa Hardware connection A Open your browser and type http 192 168 1 1 in the address field Then use the default user name admin and password admin to log in Phone Cable i Wall Socket Step 1 Connect your devices step by step following the figure Fle edt vew Favetes Tods Heb y A A x al A p gt Search K Favorites 54 Step 2 Power on all your de
4. MT 2 DST France Tel 0820 800 860 French service Fee 0 118 EUR min from France Email support fr tp link com Service time Monday to Friday 09 00 to 18 00 Except French Bank holidays Russian Federation Tel 8 499 754 5560 Moscow NO 8 800 250 5560 Toll free within RF E mail support ru tp link com Service time From 10 00 to 18 00 Moscow time Except bank holidays in Hesse Except weekends and holidays in RF TP LINK TECHNOLOGIES CO LTD www tp link com z
5. TP LINK Package Contents CD Setup Wizard Forwindows users oniy The Reliable Choice The product model shown in this QIG is TD W8970 as an example Fi Insert the TP LINK Resource CD into the CD ROM drive E3 Then a flash video will pop up and show you how to connect your devices When you finish the hardware connection click to continue TP LINK Quick Installation Guide TD W8970 Resource CD 300Mbps Wireless N Gigabit ADSL2 Modem Router MMES E Cen Ethernet Cable ADSL Splitter Phone Cable x 2 The Easy Setup Assistant will start Please check to see if the LEDs especially the ADSL LED of your modem router display es normally as the chart describes Then click NEXT and follow the TP LINK SetupWizard step by step instruction until you complete the configuration The Reliable Choice Wireless ADSL2 Modem Router via Please select your preferred setup wizard 2 Select your product model and click Start Setup a CD Setup Wizard For Windows users only P LIN O Easy Setup Assistant The Reliable Choice gt ez Wireless ADSL2 Modem Router English v Choose your language eo LED Indicator Description Install ADSL Device Please look through the table below to check if your modem router has been connected oc 10 wa968 TD W896iND Setup tall your Configure ADSL Device th M vice correctly Confirm Settings Web based Quick Setup Wizard For Mac OS Linux Windows users who are unable to run
6. n IP address automatically choose Obtain DNS server address automatically and then click OK T4 What can do if cannot access the Internet 1 Check your cables and make sure they are all plugged in securely including the telephone line Ethernet cables and power adapter 8 Please confirm all the parameters Click Back to modify them or click Save to save your settings The Quick Setup is completed Please confirm all the parameters below Click BACK button to modify or click SAVE button to save your configuration Parameters Summary DSL PVC 98 35 Connection Type PPPoE Username username Password Wireless Enabled Wireless Network Name SSID TP LINK_130969 Region United States Channel Auto Mode 11bgn mixed Security WPA PSK WPA2 PSK Wireless Password 012345678 Back Save Record your wireless information here SSID Wireless Password Quick Setup has completed Click Finish to make your settings take effect Quick Setup Complete Setup Status Operation Mode Configuring Success WAN Connection Configuring Success Gateway and DNS Configuring Success Wi Fi Configuring Success Quick Setup has completed Please click FINISH button to exit Note If the Modem Router still can not connect to the Internet please click Network gt WAN Settings menu on the left to confirm the WAN connection type and mode on the WAN Settings page Finish For the advanced configuration
7. n the rear panel for 8 to 10 seconds before releasing it B clo HIHBHEEO ADSL USB1 USB LED USB2 wes e LAN4 WAN LAN3 LAN2 LAN1 ON OFF POWER RESET J T T2 What can I do if I forget my password Reset the modem router first and then use the default user name and password admin admin T3 What can I do if cannot access 192 168 1 1 For Mac OS X Click the Apple icon on the upper left corner of the screen Go to System Preferences gt Network Select Airport on the left menu bar and then click Advanced for wireless configuration or select Ethernet for wired configuration In the Configure IPv4 box under TCP IP select Using DHCP Click Apply to save the settings 6 Enter the Username and Password provided by your ISP and then click Next Quick Setup PPPoE Please enter ADSL Username and Password If you forget them please consult your ISP Username Password Confirm Password Previous Record your PPPoE information here Username Password The WLAN function is enabled by default Create an easy to remember Wireless Network Name SSID It is also strongly recommended to set a password for the wireless network to prevent outside intrusion Click NEXT to continue Wireless Network Name TP LINK_130969
8. ppo Global Tel 86 755 2650 4400 Fee Depending on rate of different carriers IDD E mail support tp link com Service time 24hrs 7 days a week USA Canada Toll Free 1 866 225 8139 E mail support usa tp link com USA support ca tp link com Canada Service time 24hrs 7days a week UK Tel 44 0 845 147 0017 Fee Landline 1p 10 5p min depending on the time of day Mobile 15p 40p min depending on your mobile network E mail support uk tp link com Service time 24hrs 7days a week Turkey Tel 0850 7244 488 Turkish Service Fee Depending on rate of different carriers E mail support tr tp link com Service time 09 00 to 21 00 7days a week Brazil Toll Free 0800 608 9799 Portuguese Service E mail suporte br tp link com Service time Monday to Friday 09 00 to 20 00 Saturday 09 00 to 15 00 Italy Tel 39 023 051 9020 Fee Depending on rate of different carriers E mail support it tp link com Service time Monday to Friday 09 00 to 13 00 14 00 to 18 00 Indonesia Tel 62 021 6386 1936 Fee Depending on rate of different carriers E mail support id tp link com Service time Sunday to Friday 09 00 to12 00 13 00 to 18 00 Except public holidays Germany Austria Tel 49 1805 875465 German Service 49 1805 TPLINK 43 820 820 360 Fee Landline from Germany 0 14EUR min Landline from Austria 0 20EUR min E mail support de tp link com Service Time Monday to F
9. riday 09 00 to 12 30 and13 30 to 18 00 GMT 1 or GMT 2 DST in Germany Technical Support E For more troubleshooting help goto http www tp link com en support faq To download the latest Firmware Driver Utility and User Guide go to http www tp link com en support download E For all other technical support please contact us by using the following details Australia New Zealand Tel NZ 0800 87 5465 Toll Free AU 1300 87 5465 Depending on 1300 policy E mail support au tp link com Australia support nz tp link com New Zealand Service time 24hrs 7 days a week Singapore Tel 65 6284 0493 Fee Depending on rate of different carriers E mail support sg tp link com Service time 24hrs 7 days a week Ukraine Tel 0800 505 508 Fee Free for Landline Mobile Depending on rate of different carriers E mail support ua tp link com Service time Monday to Friday 10 00 to 22 00 Toll Free 1300 88 875465 E mail support my tp link com Service time 24hrs 7days a week Poland Tel 48 0 801 080 618 48 223 606 363 if calls from mobile phone Fee Depending on rate of different carriers E mail support pl tp link com Service time Monday to Friday 09 00 to 17 00 GMT 1 or GMT 2 DST Switzerland Tel 41 0 848 800998 German Service Fee 4 8 Rp min depending on rate of different time E mail support ch tp link com Service time Monday to Friday 09 00 to 12 30 and 13 30 to 18 00 GMT 1 or G
10. s please log on to www tp link com gt select your region gt search for the product gt User Guide can be Note found under the Download tab on the product page 2 Check to see if you can log on to the web management page of the modem router The default IP address of the web management page is 192 168 1 1 If you can try the following steps If you are unable to access the web management page please refer to T3 and then try to access the Internet again after following those steps 3 Consult your ISP and make sure all the VPI VCI Connection Type account username and password are correct If they are not please repleace them with the correct settings and try again 4 Ifyou still cannot access the Internet please restore your modem router to its factory default settings and reconfigure your modem router following the instructions in this QIG 5 Please feel free to contact our Technical Support if the problem still exists T5 How can I configure the USB features Please refer to our Application Guides They can be found on the resource CD or on the web m m 1 CD Access Open Resource CD and find the sg folder named Application Guide The guides can be found inside this folder m 2 Web Access http www tp link com app usb For more details about Troubleshooting and wS Technical Support contact information please log on to our Technical Support website http www tp link com en support O
11. vices and then check the LEDs especially the ADSL LED Splitter PHONE MODEM Name Status W Power On The modem router is powered on ADSL line is synchronized and ready QD ADSL to use Flashing ADSL negotiation is in progress admin P ofo Copyright 2013 TP LINK Technologies Co Ltd All rights reserved Internet WLAN Flashing Wireless is enabled n There is a device conneted to this LAN If you are unable to access 192 168 1 1 please Note port refer to T3 in Troubleshooting Flashing The modem router is sending or receiving data over this LAN port E3 Click Quick Setup in the main menu and then click Next Computer Quick Setup Start This guide will help you set basic parameters for Internet connection Please click NEXT to continue Phone Cable For funciton or parameters in details please click the corresponding menu on the left Ethernet Cable 7106504397 REV1 1 0 Web based Quick Setup Wizard For Mac OS Linux Windows users who are unable to run the Resource CD 4
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