TP-Link TD-W8960N V3 Quick Installation Guide
Contents
1. the Modem Router and the other m end to a standard electrical wall socket n D Power on all your network devices and then check to see if the LEDs of the Router display normally as the diagram below describes x QSS gt Wireless N ADSL2 Modem Router TD W8960N Power Solid light ADSL Flashing or solid light WLAN Flashing LAN Flashing or solid light if corresponding port is connected If the LEDs display abnormally please check to see if all the cable connectors power adapter phone line and Ethernet cable are well connected to your device With the phone line well connected if the ADSL LED turns off after flashing please contact your ISP to ensure that your Internet connection is active Configuring the device To configure the device you can either run the setup CD ROM method one or run the Web based Quick Setup Wizard method two TP LINK strongly recommends that you run the setup CD ROM Method One Configuring the Device via the Resource CD JW Insert the provided Resource CD into your CD ROM drive 2 The Setup Wizard will automatically pop up on your computer s screen Please select your product model and click Start Setup Then a flash video will pop up and show you how to connect your devices After that the Easy Setup Assistant w2. Installation Note Please use only wired network connections to configure the Router Lb Power down all of your network devices including your computer s and the Modem Router If you currently use a modem disconnect it now the Modem Router will replace your current modem f 2 Connect your computer to the i M LAN port on the Modem Router with an Ethernet cable 3 Connect the splitter to the wall jack using a telephone line then use the other telephone line to directly connect it to the LINE port of the Modem Router and the MODEM port of the splitter also have the PHONE port of the splitter connected to a telephone If no telephone is needed please connect the LINE port of the Modem Router to the wall jack using the telephone line directly A Plug the provided Power Adapter into the Power jack on the back of
3. i Rename this connection View status of this connection Change settings of this connection Properties Click Properties _ Local Area Connection Properties General Authentication Advanced Connect using E9 Realtek ATL8139 Family PCI Fast Etk This connection uses the following items 4 Z QoS Packet Scheduler S v Network Moni Diye i Internet Protocol TCP IP i lt gt Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Double click Internet Protocol TCP IP KEJ Show icon in notification area when connected Notify me when this connection has limited or no connectivity 10 Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Select Obtain an IP address automatical ly O Use the following IP address IP address Subnet mask Default gateway Select Obtain DNS server address autom atical ly O Use the following DNS server addresses Preferred DNS server Alternate DNS server Click OK Local Area Connection Properties 2 x General Authentica
4. support tp link com au Service time 24hrs 7days a week Malaysia Tel 1300 88 875465 1300 88TPLINK Email support my tp link com ServiceTime 24 hours a day 7 days a week Turkey Tel 444 19 25 Turkish Service E mail support tr tp link com Service time 9 00 AM to 6 00 PM 7days a week Italy Tel 39 02 66987799 E mail support it tp link com Service time 9 00 AM to 6 00 PM from Monday to Friday Switzerland Tel 41 0 848 800998 German service E mail support ch tp link com Fee 4 8 Rp min depending on rate of different time Service Time Monday to Friday 9 00 AM to 6 00 PM GMT 1 or GMT 2 Daylight Saving Time
5. a program Additional Options j Change startup programs Check for updates File Edit View Tools Help Tasks Network and Sharing Center View computers and devices View full map Connect to a network me Set up a connection or network 7 i A x K amp J Manage network connections 2 e SUPPORT4 PC Network 10 Internet Diagnose and repair This computer A Network 10 Public network Customize Access Local only Click View status IPv4 Connectivity Local IPv6 Connectivity Limited Media State Enabled Duration 03 45 22 Speed 100 0 Mbps r Sent A Received 4 222 308 34 994 388 Click Properties 12 4 Local Area C onnection Pro perties Connect using Marvell Yukon 88E8056 PCI E Gigabit Ethemet Controller This connection uses the following items ul File and Printer Sharing for Microsoft Networks M Network Magic Device Discovery Driver M Realtke RtlProt VALAN bare Protocol Driver Double click Internet Protocol Version 4 TCP IPv4 M Link Layer Topology Discovery Responder 4 w l E Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Internet Protocol Version 4 TCP IPv4 Properties _ tA tm Som General Alternate Configuration You can get IP settings assig
6. ce life Advanced Setup Wireless Diagnostics Firmware Version 1 4 0 Build 110422 Rel 61740n Management Hardware Version TD W8960N v3 0x00000002 C ick Qu Ic k Setu p This information reflects the current status of your DSL connection Line Rate Upstream Kbps Line Rate Downstream Kbps LAN IP Address 192 168 1 1 Default Gateway 0 0 0 0 Primary DNS Server Secondary DNS Server System Running time 0 day s 00 02 00 2 Internet Parameters Configuration This page will then display TER Quick Setup Quick Setup WAN Configurations Advanced Setup Wireless You can configure an ATM PVC identifier VPI and YC select your WAN Link Type Enter the VPI and VCI Jess VPI 0 255 values given by your ISP S Choose the WAN Link Type given by your ISP If PPPoE PPPoA is selected please proceed to A If IPoE is selected please skip to B If IPoA is selected please skip to C If Bridge is selected please skip to D VCI 32 65535 WAN Link Type Encapsulation Mode PPP Username PPP Password PPPoE Service Name optional O Dial on demand with idle tim out timer O Use Static IPv4 Address Alain Automatically Set DNS Manually N eti 4 Primary DNS Secondary DNS optional If you did not get the VPI VCI and WAN Link Type information please contact your ISP for this information Bridge mode is not rec
7. d Kae The above configurations only need to be set once If you want other computers in your LAN to access the Internet please connect the desired computer to the ADSL Router directly If the additional computer can not access the Internet please set that computer referring to T3 What can I do if cannot access the web based configuration page in the Troubleshooting guide Troubleshooting T1 How do I restore my Router s configuration to its factory default settings With the Router powered on press and hold the RESET button on the rear panel for 8 to 10 seconds E PPPE O before releasing it a r T e ae Press it for 8 to 10 seconds Once the Router is reset the current configuration settings will be lost and you will need to re configure the Router T2 What can do if don t know or forgot my password 1 Restore the Router s configuration to its factory default settings If you don t know how to do that please refer to section T1 2 Use the default user name and password admin admin 3 Try to configure your Router once again by following the instructions in the previous steps of the QIG T3 What can do if cannot access the web based configuration page 1 Configure your computer s IP Addr
8. did not get the IP Address Subnet Mask and DNS addresses please contact your ISP for this information After completing the above configuration please proceed to 3 Wireless Configuration D Configuration for Bridge Mode LEUESUTS Quick Setup WAN Configurations Quick Setup Advanced Setup Wireless You can configure an ATM PVC identifier VPI and VCI select your WAN Link Type Diagnostics VPI 0 255 E Management ver 32 65535 35 WAN Link Type Bridge x Encapsulation Mode LLC SNAP BRIDGING w optional Click Next After completing the above configuration please proceed to 3 Wireless Configuration S Wireless Configuration l D eee ae Quick Setup Wireless Configurations Create a unique and easy to a vanced Setup re m e mM b e r n a mMm e fo r yo u r Wireless Note The all existed ATM amp WAN Service will be clean after you click the Save button on this Quick Diagnostics Setup page wireless network You can also Management You can configure SSID and your WLAN Authentication type keep the default setting without r o E the device being affected Also called SSID choose one of the following wireless network security settings Mixed WPA2 WPA PSK Personal adaptive v Wireless N i Also called WPA Pre Shared Key acters between 8 and 63 characters or 8 to 64 YOU enter A a Hexadecimal characters b Select a Network Aut
9. ess For Windows XP OS Go to Start gt Control Panel you will then see the followi ollowing page Pick a category gt Switch to Classic view See Also Hard Click Network and Internet rows upate _ C Oo n n e cti 0 n S 6 Other Control Panel re Somes 92 Options i F g Bry ere emove Programs Date Time Language and Regional Options Security Center i Sounds Speech and eee JO Audio Devices Accessibility Options See Also My Network Places Pick a task gt Printers and Other Hardware F Remote Desktop D Network and Internet Connections Set up or change your Internet connection Be Phone and Modem Options Create a connection to the network at your workplace Set up or change your home or small office network Troubleshooters Set up a wireless network for a home or small office Home or Small Office Networking 2 Internet Explorer A Network Diagnostics Change Windows Firewall settings or pick a Control Panel icon ene a 1 ernie Network Connections Connections Network Setup Wizard a Windows Firewall _ Wireless Network Setup Wizard LAN or High Speed Internet Network Tasks Right click Local Area Connection T Set up a home or small office network Status Change Windows Firewall settings e iar this network Bridge Connections evice Repair this connection Create Shortcut Delete Rename Repair
10. hentication here takes Mixed WPA2 WPA PSK Personal for example Back N Create a Security Key using 8 64 characters Click Save The wireless security is Disabled by default You are suggested to select a Network Authentication for security settings After completing the above configuration please proceed to A Quick Setup Finish Quick Setup Finish To continue the following page will Rica aa aoe be displayed Congratulations The Router is now connecting you to the Internet For detail settings please click other menus if necessary The change of wireless config will not take effect until the Router reboot Click the button below to reboot the router Click Reboot Now your Modem Router has been configured and is rebooting Please do not turn off the Modem Router while it s rebooting Testing the Internet Connection The basic settings for your Router are completed Please open the web browser and log on to the following websites http www tp link com http www google com If the above websites can be accessed it indicates that your Router has been configured successfully and you can start to enjoy the Internet If the websites cannot be accessed please refer to T4 What can I do if cannot access the Internet in the Troubleshooting guide For the advanced configurations please refer to the User Guide on the CD ROM provide
11. ill start Click START and then follow the step by step instructions until you complete the configuration Setup Wizard Wireless ADSL2 Modem Router Via Easy Setup Assistant ter Wireless ADSL2 Modem Route a Welcome to TP LINK Easy Setup Assistant r This wizard will guide you to set up your new ADSL Device through a few easy steps EXIT The configuration has now been completed Please skip to Step 3 Testing the Internet Connection Method Two Configuring the device via the Web based Quick Setup Wizard D Login Zj about blank Microsoft Internet Explorer File Edit View Favorites Tools Help a Ly eP x a 4 gt s Search ie Favorites 13 Lireoyisescsiay Eco m gt Open your web browser and type in http 192 168 1 1 in the address bar and press Enter A dialog box will prompt you for Connect to 192 168 1 1 the User name and Password Enter the default values and click OK Wireless N ADSL2 Modem Router TD WS960N User name User name admin Password admin Password C Remember my password Click OK Cancel AGGI If the dialog box does not pop up please refer to T3 in the Troubleshooting guide T2 will help you if you forget the password The web management page will Device Info A display after a successful login asta Devi
12. k information and set up connections Change adapter settings fi s See full map s J eq mue adapter settings a tests aed This computer View your active networks Connect or disconnect J Network Accesstype Internet Work network Connections J Local Area Connection Change your networking settings SiGe Set up a new connection or network 5 Set up a wireless broadband dial up ad hoc or VPN connection or set up a router or access point Connect to a network Connect or reconnect to a wireless wired dial up or VPN network connection 2G Choose homegroup and sharing options Access files and printers located on other network computers or change sharing settings Troubleshoot problems Diagnose and repair network problems or get troubleshooting information See also HomeGroup Internet Options Windows Firewall Local Area Connection Network Realtek RTL8168C P 8111C P Right click Local Area Connection Disable Status Diagnose fa Bridge Connections Create Shortcut Delete Rename Click Properties 14 Double click Internet Protocol Version 4 TCP IPv4 Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK r 4 Local Area Connection Properties Networking Connect using a Realtek RTL8168C P 8111C P Family PCI E Gigabit Eth 7 is connection
13. ned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address Select Obtain an IP address automatically IP address Subnet mask Default gateway Select Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server Click OK 13 For Windows 7 OS Pe e9 gt Control Pant gt sw sg Go to Start gt Settings gt Control Panel and then you will see the following page Adjust your computer s settings View by Category System and Security User Accounts and Family Safety Review your computer s status Add or remove user accounts Back up your computer Set up parental controls for any user Find and fix problems a A r nd P lizati Click View network i Appearance and Personalization Change desktop background status and tasks sll ea s Hardware and Sound A Clock Language and Region View devices and printers Change keyboards or other input methods Add a device Change display language Programs Ease of Access Let Windows suggest settings Uninstall a program Optimize visual display ee j E NetvorkandInternet Network and Sharing Center Control Panel Home CI ick C h a n g e View your basic networ
14. ommended because multiple computers are not permitted to share Internet access in this mode A Configuration for PPPoE PPPoA a Enter the Username and ee Quick Setup WAN Configurations R uick Setup Passwo rd p rovl ded by Advanced Setup wireless Y ATM PVC identifier VPI and VCI select your WAN Link Type yo u r l S P Diagnostics 10 254 is Management J 35 J a a PFPE D If you want your Internet to remain CREA ieee permanently connected please leave this box at its default PPPoE Service Name If ptional MTU Size O Dial on demand with idle timeout timer Use Static IPv4 Address optional unchecked if your Internet is charged by time you can check this box to save money J DNS Settings Obtain Automatically Set DNS Manually Secondary DNS optional if DNS IP addresses are provided by your ISP check Set DNS Manually and enter them in the blanks Otherwise check the Obtain Automatically box Click Next If you did not get the PPP Username or PPP Password please contact your ISP for this information KE the configuration for PPPoA is similar to that of PPPoE After completing the above configuration please proceed to 3 Wireless Configuration B Configuration for IPoE eer Quick Setup WAN Configurations uick Setup l aN Advanced Setup If WAN P Add ress S u bn et Wireless Y
15. ou can configure an ATM PVC identifier VPI and VCI select your WAN Link Type Diagnostics vpt 0 255 8 Mask Gateway IP Address and Management eS DNS are provided by your ISP WAN Link Type IPoE x check the Static IP and Set DNS Encapsulation Mode LLC SNAP BRIDGING optional WAN IP Address Settings Use DHCP Static IP Manually boxes and enter them into the corresponding blanks Otherwise check the Use DHCP and Obtain Automatically boxes WAN IP Address WAN Subnet Mask WAN gateway IP Address DNS Settings Obtain Automatically Set DNS Manually Secondary DNS optional Primary DNS Click Next After completing the above configuration please proceed to 3 Wireless Configuration C Configuration for IPoA Device Info Quick Setup WAN Configurations Quick Setup Advanced Setup Wireless You can configure an ATM PVC identifier VPI and VCI select your WAN Link Type Diagnostics VPI 0 255 8 LAE VCI 32 65535 3 WAN Link Type IPoA w Encapsulation Mode LLC SNAP ROUTING optional WAN IP Address Settings Use DHCP Static IP WAN IP Address WAN Subnet Mask DNS Settings Obtain Automatically Set DNS Manually Enter the WAN IP Address Subnet Mask and DNS addresses provided by your ISP Primary DNS Secondary DNS optional Click Next If you
16. ry default settings and reconfigure your Router by following the instructions of this QIG 4 Please feel free to contact our Technical Support if the problem still exists Nees For more details about Troubleshooting and Technical Support contact information please log on to our Technical Support Website http www tp link com support Support asp Technical Support For more troubleshooting help go to www tp link com support faq asp To download the latest Firmware Driver Utility and User Guide go to www tp link com support download asp For all other technical support please contact us by using the following details Global Tel 86 755 26504400 E mail support tp link com Service time 24hrs 7days a week Singapore Tel 65 62840493 E mail support sg tp link com Service time 24hrs 7days a week UK Tel 44 0 845 147 0017 E mail support uk tp link com Service time 24hrs 7days a week USA Canada Toll Free 1 866 225 8139 E mail support usa tp link com Service time 24hrs 7days a week Germany Austria Tel 49 1805 875465 German Service 49 1805 TPLINK E mail support de tp link com Fee 0 14 EUR min from the German fixed phone network and up to 0 42 EUR min from mobile phone Service time Monday to Friday 9 00 AM to 6 00 PM GMT 1 or GMT 2 Daylight Saving Time in Germany Except bank holidays in Hesse Australia amp New Zealand Tel AU 1300 87 5465 NZ 0800 87 5465 E mail
17. tion Advanced Connect using E9 Realtek RTL8139 Family PCI Fast Ett This connection uses the following items 2 QoS Packet Scheduler 3f Network Monitor Driver Internet Protocol TCP IP E v g Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity Click OK 11 For Windows Vista OS Go to Start gt Settings gt Control Panel and then you will see the Case View 4 Saarema Geo following page Set up parental controls for any user Add or remove user accounts i Security Check for updates Appearance and Check this computer s security status as Fe Personalization Allow program through Windows Firewall Change desktop background Customize colors Adjust screen resolution Click View network etwork and Interms M View network status and tasks AE SS Clock Language and status and tasks PD region i Hardware and Sound Change keyboards or other input FSM Play CDs or other media automatically pace Printer ge display language Mouse Ease of Access ac Programs Let Windows suggest settings K Q Uninstall a program Optimize visual display Recent Tasks Change startup programs Uninstall
18. uses the following items o Client for Microsoft Networks os Packet Scheduler A File and Printer Sharing for Microsoft Networks K K K K Link iad Topology ssc Responder Install Uninstall Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks r Internet Protocol Version 4 TCP IPv4 Properties 2 General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address Subnet mask Default gateway Use the following DNS server addresses Preferred DNS server Alternate DNS server Validate settings upon exit 15 2 Configure your IE browser Open your IE browser click Z about blank Microsoft Internet Explorer Tools tab and you will see File Edit View Favorites Tools Help the following screen Mail and News E Bakr f gt x a u J x Ls Pop up Blocker gt Address A about blank Manage Add ons Synchronize Windows Update Windows Messenger Diagnose Connection Problems Click Internet Options internet options aixi General Securit
19. y Privacy Content Connections Programs Advanced To setup an Internet connection click Setup m Setup M Dial up and Virtual Private Network settings Add Remove Choose Settings if you need to configure a proxy server for a connection Settings Select Never dial a connection Dial whenever a network connection is not present Always dial my default connection Gurrent None Set Default m Local Area Network LAN settings LAN Settings do not apply to dial up connections LAN Settings Choose Settings above for dial up settings Click OK Cancel Apply Now try to log on to the Web based configuration page again after the above settings have been configured If you still cannot access the configuration page please restore your Router s factory default settings and reconfigure your Router following the instructions of this QIG Please feel free to contact our Technical Support if the problem persists T4 What can do if cannot access the Internet 1 Check to see if all the connectors are connected well including the telephone line Ethernet cables and power adapter 16 2 Consult your ISP and make sure all the VPI VCl Connection Type account username and password are correct If there are any mistakes please correct the settings and try again 3 If you still cannot access the Internet please restore your Router to its facto
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