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Telus Modem IR1200 User's Manual

1. Command WV302 Action AT wv302 lt timer gt Query AT wv302 Range AT wv302 Parameter 1800 65534 Second before expiration Values 65535 Timer never expires 7200 Default value DTE IP Address Prefix Length AT wv311 The prefix length is the number of contiguous bits in an IP address that makes up the network prefix or network number plus subnet number of the IP address NOTE This command sets the prefix length of the Mobile Node s IP address as specified by WPNEI Command WV311 Action AT wv311 Query AT wv311 Range AT wv311 Parameter 2 24 Prefix length Values 2 Default value DTE Stack AT ws45 This command sets the protocol for communication between the DEC and the DTE Circuit switched data connections allow only the transparent character stream for packet data connections use SLIP or CSLIP or PPP Command WS45 Action AT ws45 Query AT ws45 Range AT ws45 38 www telusmobility com Parameter Values 0 Transparent Character Stream 1 Reliable Transparent Character Stream TMOL 3 SLIP CSLIP 4 PPP WDS Stack AT ws46 This command changes the data mode of the modem between circuit switched data and packet data Command WS46 Action AT ws46 Query AT ws46 Range AT ws46 Parameter 23 iDEN Circuit switched data fax Values 24 iDEN packet data
2. 24 OK www telusmobility com iR1200 Modem Create and Configure a Dial up Networking Connection 10 11 12 13 14 15 16 From the computer s desktop double click the My Computer icon Then double click the Control Panel icon The Control Panel window opens Double click on the Network and Dial up Connections icon The Network and Dial up Connections window opens Double click on Make New Connection The Network Connection Wizard window opens Click Next The Network Connection Type window opens Select Dial up to the Internet and click Next The Welcome to the Internet Connection Wizard opens Select I want to set up my Internet connection manually or I want to connect through a Local Area Network LAN and click Next The Setting up your Internet connection window opens Select I connect through a phone line and a modem and click Next The Choose Modem window opens From the drop down box select Standard 19200 bps Modem and click Next The Internet Connection Step 1 window opens Enter a temporary telephone number this phone number will be modified in Modem Properties later in the configuration Make sure that the Use area code and dialing rules is NOT checked Click Advanced The Advanced Connection Properties window opens with the Connection tab selected Verify the following settings Under Connection type e PPP Point to Point Protocol should remain checked e Disable LCP Extensions
3. Query Range Local Character Framing AT icf This parameter determines the local serial port asynchronous data framing The second parameter is needed only if you select fewer than eight data bits Command amp ICF Action AT icf Query AT icf Range AT icf Framing 0 AutoDetect dri 3 8 data bits 1 stop bit 5 7 data bits 1 parity bit 1 stop bit Parity Parameter Values 0 Odd Even 2 Mark 3 Space Local Flow Control PCCA AT ifc This extended compound parameter controls the local flow control between the computer and the modem The two numeric sub parameters are DCE_by_ DTE which controls the data format he modem and DTE_by_DCE which controls the data from the computer NOTE To change the setting of these parameters use the amp K command Command IFC Action AT ifc lt DCE_by_DTE gt lt DTE_by_DCE gt Query AT ifc Range AT ifc DCE by DTE 0 No flow control was set by DTE Parameter 1 XON XOFF do not pass XON XOFF characters Values to the remote DCE 2 RFR active inactive flow control 3 XON XOFF Pass DC1 DC3 characters to the remote DCE in addition to acting upon local flow control DTE by DCE 0 No flow control was set by DTE Ve 1 XON XOFF flow control 2 CTS RES active inactive flow control www telusmobility com iR1200 Modem 35 TELUS Mobility
4. A MAA a Sia ses Bnd be Iv ttn er T AST qu EE EE 23 The Phone and Modem Options window reopens with the Modems tab selected Verify that the Standard 19200 bps Modem appears on the list Click OK NENETIA lt x Amt dl S JI en SS 24 The Installshield Wizard Complete window opens Select Finish on the following screens to complete the installation process and rl Pag ow des dme n DI Ls on sbebazaez k Pe ntc sut at ot ce ec umet 25 The System Reset window appears Select Yes I want to restart my computer now radio button then click Finish 26 The Installshield Wizard Complete window opens Click Finish to complete the installation 20 CTE TICO AR gin DT OT A LEO c r www telusmobility com iR1200 Modem Manual Modem Configuration This section describes how to manually add a modem configure the modem drivers and create a dial up networking connection for iDEN This is an optional process and only required if the computer s Windows environment is not properly configured NOTE Use these instructions only if you did not previously install the iDEN Packet Data Applet Modem Configuration Windows 95 98 ME Install the Modem 1 Goto Start Settingst Control Panel and click on the Modems icon 2 The Modem Properties window opens Select the General tab and click Add 3 The Install New Modem window opens Select Other
5. tentent tenente teneret tnter teens 11 Minim m REQUITEINENIS EE 11 Before You Bernal idad 11 Download iDEN Packet Data Applet essent tenente ntes 11 Windows 95 98 ME ic A AA ee eee dents 11 Windows NP E 14 Windows 2000 and E 16 Manual Modem Configuration aid De e D e D e Dh ao er e Dee e De e e eve Ee Tet dete de 21 Modem Configuration Windows 95 98 ME esses ene nennen nera rennen neret neret neret hnree nne nene tere trenes 21 Install the Modem vi pc ciii eet e e e HEP e P Hr E e rr E ens 21 Configure the Modem Driver nion Ee 21 Create a Dial up Networking Connection sosser iresi iriiri e ei e ii rei aei a e e edi e eii aeieea 22 TELUS Mobility Modem Configuration Windows NIT 22 Install the Modem SA etie tpe e etd te Doe e eto dhe dane et deo dens e teo sae tea do 23 Cr ate a Dial up N t working Cotnection oce rp eer npe Pe ee rper epe P eripe EEPE 23 Modem Configuration Windows 2000 eese eee nemen ne ran RR nn Ren eren rennen nere nene t hene tnree nentes nennns 24 T stall the Modem oe netiononebebhoeoobobopepbooobeobopeohepbboponticbbbo eoo o epe 24 Create and Configure a Dial up Networking Connection eese eren rennen eren heret nre 25 Modify Dialsup Conn ction Parametros 25 Modem Configuration Windows KP 26 Install the Modem be fee etnies eee oboe e eem reo ta ee o ine fins 26 Create and Configure a Dial up Networking Connect
6. will not answer an incoming call regardless of the setting SO automatic answer mode the modem disconnects the call and returns the If DTR is OFF while in command mode the modem Restore Factory Default AT amp f This command causes the modem to reset all parameters and S registers to their factory defined default value The optional parameter value if present must be 0 Command amp F Action AT amp f setting Query AT amp v Range Local Flow Control Traditional AT amp k This parameter selects the type of flow control used between the computer and the modem while in data transfer mode This command is supported for backward compatibility purposes This command sets the method of flow control for both directions of the computer to modem interface while the IFC command allows for a separate setting for each direction The setting for this command may implicitly alter the settings of the IFC command Command amp K Action AT amp k lt setting gt Query Range Parameter 0 No Flow Control not recommended Values 3 RTS CTS Flow Control 4 XON XOFF Flow Control 34 www telusmobility com Display Current Parameter Value AT 8 fv This command allows the computer to view the parameter and S register settings for the active configuration profile Command amp V Action AT amp fv setting
7. 252 Local Data Services Service Class AT fclass This command switches between normal circuit switched data mode and Class 2 fax mode This setting has no effect during the packet data service Command FCLASS Action AT fclass Query AT fclass Range AT fclass Parameter 0 Class 0 operation modem operation Values 4 2 Class 2 operation fax operation 8 Class 8 voice operation while tethered Packet Data Registration Timeout AT ws198 This command allows the DTE to specify a maximum amount of time to wait for packet data operation Command WS198 Action AT ws198 Query AT ws198 Range AT ws198 Parameter 1 255 Seconds Values 30 Default value Circuit Data Auto Answer ATsO This command determines if and when the DCE should automatically answer an incoming call Command SO Action ATs0 Query ATs0 www telusmobility com iR1200 Modem TELUS Mobility Range ATs0 Parameter 0 Do not automatically answer incoming calls values 1 255 Answer after specified number of rings Circuit Data Establishment Timeout ATs7 This command allows the DTE to specify the maximum amount of time between a request for a circuit data connection and the establishment of this connection Command S7 Action ATs7 Query ATs7 Range ATs7 Parameter 1
8. AT amp WO 1 or 2 Writes active image to the specified profile Network Status Commands Command Usage Action AT WS53 AT WS53 Checks Signal Quality AT WSS50 AT WS50 Check Signal Strength AT WPSTA AT WPSTATE Checks mobile IP registration TE AT WPNEI AT WPNEI DTE IP Address Other Useful AT Commands The following tables outline other common AT commands for your reference Command Mode Echo ATe The setting for this parameter determines whether or not the DCE echoes characters received from the DTE during command state and online command state Command E Action ATe echo Query AT amp v Range Parameter Values 0 Disabled command mode character echo Enabled command mode character echo 30 www telusmobility com Dial ATd iR1200 Modem This command instructs the DCE to originate a call When the DCE receives the dial string from the computer all non numeric characters in the Dial String that is not recognized dial modifiers are ignored This allows the DTE to request modem numbers containing unsupported dial modifiers hyphens parenthesis and other punctuation Command D Action ATd lt Dial String gt Query Range Parameter Dial string contains a modem number to be dialed Values dial translated into an array of ASCII characters between 0 modifiers and 9 inclusive T Allowed but ignored by the mode
9. Local Data Rate AT ipr This numeric extended format parameter specifies the data rate between the DTE and the DCE Command IPR Action AT ipr lt rate gt Query AT ipr Range AT ipr Parameter 0 Automatic detection on baud rate data framing Values 300 Transmission speed in bits per second 2400 Transmission speed in bits per second 4800 Transmission speed in bits per second 9600 Transmission speed in bits per second 19200 Transmission speed in bits per second 38400 Transmission speed in bits per second 57600 Transmission speed in bits per second 115200 Transmission speed in bits per second Lock Unlock the DCE AT wclk When the DCE is locked communication over the serial port to the modem is suspended NOTE If the PIN was removed by setting its value to the empty string the DTE must still specify the PIN represented by the empty string Command WLCK Action AT wclk lt LockStatus gt lt PIN gt Query Range AT WCLK Parameter 0 Unlock the DCE ous mid 1 Lock the DCE PIN A PIN is stored as a series of alphanumeric characters with a maximum length of 8 characters If more than 8 characters are set as a PIN only the first 8 are recognized Change the DCE s PIN AT wcpn This command sets the PIN that locks or unlocks the DCE 36 NOTE You must specify the desired PIN as well as the current PIN The f
10. Medical and Personal Electronic Devices Most electronic equipment are protected from RF energy However certain equipment may not be shielded against the RF signals being emitted from your modem Pacemakers Operators should not use the modem if individuals with pacemakers are within 6 inches 0 15 meters of the antenna Hearing Aids The modem may cause interference with hearing aid devices Individuals who experience such interference should consult the hearing aid manufacturer to discuss alternative solutions Other Medical Devices Individuals who have other medical devices not specifically mentioned in this safety notice may want to consult their physician or the manufacturer of the device to determine if it is adequately protected from external RF energy Interference with Other Electronic Devices RF energy may affect improperly installed or inadequately protected electronic operating and entertainment systems in motor vehicles Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy It is recommended that you also check with the manufacturer of any equipment that has been added to the vehicle www telusmobility com 47 TELUS Mobility INDEX Circuit E EE 5 CO c 3 Customer Care eege ee ee ee ee eege 4 D 48 processor joi vacaciones R www telusmobility com
11. Node Administrative is prohibited form registration 835 FA Mobile Node Authentication failed 836 FA Home Agent Authentication failed 897 HA Mobile Node Administratively is prohibited from registration 899 HA Mobile Node Authentication failed 900 HA Foreign Agent Authentication failed 1025 SLIP PPP failed to respond 1026 SLIP PP failed to configure the connection 1027 SLIP PPP link terminated Circuit Data Operation 1280 No information is available 1290 Unspecified Transmit Phase A Error 1300 Unspecified Transmit Phase B Error www telusmobility com 45 TELUS Mobility Code General Description 1320 Unspecified Transmit Phase C Error 1330 Unspecified Transmit Phase D Error 1350 Unspecified Receive Phase B Error 1360 Unspecified Receive Phase C Error 1370 Unspecified Receive Phase D Error Network Error Codes 1558 No route to specified transit network 1539 No route to destination 1553 Called unit is busy 1563 Destination is out of order 1564 Invalid number format incomplete 1570 No circuit channel is available 1574 Network is out of order 1577 Temporary failure 1578 Switching equipment congestion 1580 Requested circuit channel is not available 1583 Resource is unavailable 1594 Bearer capability is not presently available 1593 Bearer capability is not authorized 1599 Service or
12. Register 1 From the command mode of your communication software type ATSn x where n is the number of the S register you wish to customize and x is the value that you wish to assign to that register 2 Press ENTER to execute the command You may experience undesirable consequences if you modify the S7 or S10 registers from their set default values For optimal performance it is recommended that you use the default values set for these two registers If you write to an S register that is not programmable or if the value you assigned is invalid the modem will still return an OK message to the computer screen The attempted changes will not affect the S register values Reading an S Register Value The following table describes how to read a value for an S Register 1 From the command mode type ATSn n the number of the S register that you want to read and press ENTER 2 The value of the requested S register displays NOTE If you attempt to read the value of an S register that is not supported the modem will display an ERROR message www telusmobility com 41 TELUS Mobility Supported S Registers The following table outlines the list of S Registers that can be used to customize your modem Register Function 0 Automatic Answer Determines if the modem automatically answers incoming calls e If the value assigned to this register is O zero the modem does not answer the call but sends an
13. The Information window opens indicating that you need to add the modem to the RAS manager and reboot the computer Click OK to continue The Network Configuration window opens Select the Services tab The Network Services Selection window opens Highlight the Remove Access Service and click Properties The Remove Access Service window opens Click Add The RAS Device window opens Verify that the correct COM port is displayed in the RAS Capable Device box then click OK NOTE If the Motorola iDEN plus Series modem is not displayed in the RAS Capable Device box click the Install Modem button to install the modem again The Remote Access Setup window now displays the added COM port From the Remote Access Setup window highlight the COM port Device that was just added and click Configure The Configure Port Usage window opens Click on the Dial out only radio button then click OK The Remote Access Setup window opens Click Continue Click Close to the Network Services Selection window Click Finish on the iDEN Packet Data Applet Setup window The Network Settings change Computer Restart window opens Click Yes The Installshield Wizard window will appear once program has completed the restart process Click Reinstall Packet Data Applet icon to proceed with the installation NOTE Check to make sure that your modem is turned on and connected to your computer before continuing with the installation www telusmobility com 15 T
14. codes Tone Dialing ATt Command Q Action ATq lt setting gt Query Range Parameter Values 0 Result codes sent 1 Result codes not sent This command selects DTMF dialing It is provided for compatibility purposes and has no processing effect Command T Action ATt Query Range Verbose Result Codes ATv This command sets your preference for the result code format It allows the computer to select either Terse or Verbose result code formats 32 Command V Action ATv setting Query AT amp v Range Parameter 0 Numeric result code format Values 1 Verbose result code format www telusmobility com Extended Result Codes ATx This command provides an extended result code selection Command X Action ATx setting Query AT amp v Range Parameter 0 1 The modem does not return the BUSY or NO Values DIALTONE result codes 2 The modem might return the NO DIALTONE result code if appropriate but does not return the BUSY result code 3 The modem may not return the BUSY result code if appropriate but does not return the NO DIALTONE result code 4 The modem may return either the BUSY or NO DIALTONE result code if appropriate Restore User Defaults Atz This command causes the modem to reset all parameters and S registers to their use
15. cubano N enen bs Zeg Kane L AE ETA ES E ces 4 IMPORTANT When you have finished downloading the program you MUST connect the data installation process NOTE The setup exe will be contained in a zip or compressed file 3 ECK KE csa lt lt lt o jie tti status window opens while the files are copying 4 12 The Installshield Wizard screen appears during the setup process Jit al Sls hd Wicund a Lu EE o p cep ag Foi 8 de E EE Te 1e c fe sep cathe drm ud FE cable to your modem and computer before proceeding further Find the program in the appropriate folder and double click the Setup exe to launch the program to initiate the Click Next to accept the default Program Folder iDEN Data Modem Applet The installation program starts a www telusmobility com 5 6 7 iR1200 Modem Click Next on the iDEN Packet Data Applet Setup screen TOE Y TS Vea V Tech sante ca male mw ien mebi Don gt pte tne The Customer Information window opens Enter your name and company then click Next She biam ee nn a v vm us DET The Choose Destination Location window opens Click Next to accept the default destination folder C Program Files 3 Fas Potente bende e rna ia be tp rm Fe tr ee Vena zum rures me AS owen eae iuge ek y mhi sings The Sele
16. my desktop and click Next 13 The iDEN Modem Connection window opens Click the Properties button 14 The iDEN Modem Connection Properties window opens On the General tab verify that the Standard 19200 bps Modem is checked All the other modems listed should be unchecked 15 Click the Networking tab Under the PPP Windows 95 98 section and click the Settings button Verify the following settings e Enable LCP Extensions unchecked e Enable Software Compression Options unchecked e Enable the Negotiate Multi line for single option checked 16 Click OK to continue 17 Click Cancel to close the Connection window Modem Profiles and Settings This section describes how to use AT commands to setup parameters and configure the iR1200 modem for Normal mode usage A HyperTerminal session must be setup for you to enter AT commands Opening a HyperTerminal Session The following steps describe how to start a HyperTerminal Session 1 Windows 2000 XP Windows 98 Startt Programst Accessories Communications HyperTerminal 2 Windows NT Startt Programst Accessories HyperTerminal HyperTerminal 3 The HyperTerminal window will open You are now ready to issue AT commands to the Modem Configuring with AT Commands Changing Factory Default Image The iR1200 modem s factory default image 2 is configured to start up with packet data If you are using circuit switched data we recommend that you perform the f
17. option is not available 1601 Bearer service is not implemented 1602 Channel type is not implemented 1615 Service or option is not implemented 1624 Incompatible destination 46 www telusmobility com iR1200 Modem SAFETY NOTICE The following is important information for the safe and efficient operation of the iR1200 modem We recommend that all users read this information before using the modem Safe and Efficient Operation Guidelines Your modem contains a transmitter and receiver When it is ON it receives and transmits radio frequency RF energy The modem operates in the frequency range of 806 MHz to 870 MHz and utilizes the digital modulation techniques This product is authorized by FCC Rule Part 47CFR2 989 b which states that it should be used in such a way that it maintains a distance of at least 8 inches 20 cms between the human body and the radio s antenna or modem When you use your modem the system handling your call controls the power level at which your modem transmits The output power level typically may vary over a range from 0 mW to700 mW Exposure to Radio Frequency Energy Your modem is designed to comply with the United States Federal Communications Commission Code of Federal Regulations FCC part 90 sub part S and FCC part 15 Class B The modem is in compliance with FCC s national standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy
18. sending and receiving data faxes files etc over the circuit switched cellular channel providing a direct point to point connection with the destination device Modem Configurations eLutions offers two models of the iR1200 Modem Both are designed to provide wireless communication for rugged environments The distinction between the two models is the optional GPS feature The R 1200 modem can be purchased with the following configurations iR1200 Modem Base Model Available in bulk or individual packaging iR1200 GPS Enabled Modem Available in bulk or individual packaging www telusmobility com 5 TELUS Mobility iR1200 Rugged Modem The following diagram displays the components that exist on the rear panel of the iR1200 Rugged Modem Ignition Sense Bypass Connector Modem Serial Data Mv Connector Modem Antenna Connector Figure 2 Rear Panel of iR1200 Rugged Modem iR1200 GPS Enabled Modem The following diagram shows the components that exist on the rear panel of the iR1200 GPS Enabled Modem GPS Serial GPS Antenna Ignition Sense Data Connector Bypass Connector Connector DE 12VDC Power mts Modem Antenna C Connector onnector Connector Figure 3 Rear Panel of iR1200 GPS Enabled Modem Modem Specifications 0 1 Amps steady state 1 5 Amps peak transient Dimensions Approximately 5 04 W x 2 21 H x 7 D 6 www telusmobility com iR1200 Modem DB 9 for modem DB 9 for GPS opt
19. should remain checked e SLIP should remain unchecked e C SLIP should remain unchecked Under Logon procedure e None should remain checked e Logon manually should remain unchecked e Use logon script should remain unchecked Click the Addresses tab and verify the following settings Under IP address e Internet service provider automatically provides one should remain checked e Always use the following should remain unchecked Under DNS server address e MyISP automatically provides a DNS address should remain checked Always use the following should remain unchecked Click OK to continue The Internet Connection Step 2 window opens User name and password are not required fields Click Next You will receive two warning boxes asking if you want to continue with a blank user name and a blank password Click Yes on both boxes The Internet Connection Step 3 window opens Enter a name for the connection such as R1200 Modem Click Next The Set Up Your Internet Mail Account window opens Select No optional and click Next The Completing the Internet Connection Wizard window opens Click Finish Modify Dial up Connection Parameters 1 From the computer s desktop double click the My Computer icon Then double click the Control Panel icon www telusmobility com 25 TELUS Mobility Sr Bs er The Control Panel window opens Double click on the Network and Dial up Connectio
20. 255 Seconds Vales 30 Default value Comma Dial Modifier Timer ATs8 This command allows the DTE to set the duration of the pause associated with a comma dial modifier Command S8 Action ATs8 Query ATs8 Range ATs8 Parameter 0 255 Seconds Values 2 Default value Circuit Data Idle Timer ATs30 This command specifies an idle line timeout for online data mode If no data is sent by the DTE on the transmit data line for the specified period of time the DCE disconnects the call returns the OK result code and returns to command mode Command S30 Action ATs30 Query ATs30 Range ATs30 Parameter 0 255 Seconds Yates 0 Default value 40 www telusmobility com iR1200 Modem S REGISTERS In this chapter you are will learn about S registers and how to configure registers for your 1R1200 modem This chapter includes S Register Page 41 Programming S Register Page 41 Reading S Register Page 41 Supported S Register Page 42 S Registers S registers are memory locations in the modem that you can program to meet your communication needs S register parameters are numbered from 0 zero to 255 Since many of the registers are reserved for internal operation purposes you are allowed to customize only a subset of the modem s register Programming the S Register The following table describes the steps to program an S
21. ANT Use only approved and tested components The use of unapproved components voids the iR1200 modem warranty How to Order Required Components Components for the 1R1200 modem can be ordered through your authorized TELUS Mobility dealer online at www elutions com wireless or by calling eLutions Wireless Support Center at 1 888 349 4338 Required Components for Operation In order for you to begin using your modem and connect to the iDEN network you must have the following components e iDEN Packet Data Applet e Activated Data Account with TELUS Mobility IMPORTANT Before you can begin using the iR1200 Rugged IN Modem or the iR1200 GPS Enabled Modem in normal mode you must have an activated data account with TELUS Mobility iDEN Packet Data Applet The iDEN Packet Data Applet must be downloaded and successfully installed on the computer laptop MDT that the modem is connected to Please refer to the Installing iDEN Packet Data Applet section of this Guide for instructions on how to download and install the data applet Data Account Activation For information on how activate a data account please contact TELUS activation team at 1 877 668 3355 Customer Care For network or coverage issues contact e TELUS Customer Care Center at 1 877 253 2763 For installation or device issues contact e eLutions Wireless Support Center by phone at 1 888 349 4338 or by email at cust
22. Click Next 4 The Install New Modem Hardware Installation window opens Check the Don t run the Hardware Installation Wizard box Click Next NOTE If this option is not available proceed to the next step 5 The Install New Modem Modem Detection window opens Check the Don t detect my modem I will select from a list box Click Next 6 The Install New Modem Modem Selection window opens Under Manufacturer select Standard Modem Types Under Models click Standard 19200 bps Modem Click Next 7 Select the COM port that you will be using to connect to the modem i e COMI COM2 or COMO then click Next NOTE If you are not sure which COM port to use begin with COM If you are unable to connect to a network using COM1 you will need to reinstall the modem after attaching the modem to a different COM port 8 The Install New Modem Modem Installation Finish window opens Click Finish 9 Continue with the steps to Configure the Modem Driver Configure the Modem Driver 1 2 From the Modems Properties window select Standard 19200 bps Modem Click Properties The Standard 19200 bps Modems Properties window opens On the General tab confirm the Maximum Speed is 19200 bps Click the Connection tab and verify the following settings e Data Bits 8 e Parity None e Stop Bits 1 Click Advanced The Advanced Connection Settings window opens If they are not selected already select the following e Use Flow Control and e Har
23. ELUS Mobility 32 33 34 35 Select the following value on the Communication Settings window e Click the Auto Detect to have the software automatically check for the COM Port or select the appropriate COM Port typically COM1 e Multiple Baud rate should be unchecked e Baud Rate 19200 bps The program will check the communication settings and attempt to connect to the modem The Packet Data Configuration window opens Select No I would like to configure my modem later or my modem has already been configured then click Next The Installation Complete window opens Select Finish on the following screens to complete the installation process The Setup Complete window opens Click Finish Windows 2000 and XP The following steps describe how to download and install the iDEN Packet Data Applet on a Windows 2000 or XP operating system 16 NOTE Administrative rights are required to install the software on Windows 2000 Contact your IT Representative or Systems Administrator for assistance You can access the link to the iDEN Packet Data Applet by going to www elutions com wireless website From the eLutions wireless website click on the Product Support link to navigate to the Product Support page From the Product Support page scroll down and click on the DEN Packet Data Applet link The iDEN Packet Data Applet page appears From the iDEN Packet Data Applet screen click on the Download button next to the
24. HL TELUS mobility iR1200 Rugged Modem iR1200 GPS Enabled Modem CONFIGURATION GUIDE TABLE OF CONTENTS TABLE OF FIGURES ooste E Sorosa FCC COMPLIANCE INTRODUCTION evi aa BOX Contents gs te rs pa te GR SHG OA E EU OR CER A es GHA GEA PU PU A EUREN 3 RE LE e E E M Required Components for Installation sold separately Components for Mobile Environment sold separately Components for Fixed Environment sold separate 4 Howto Order Required Compose 4 Required Components for Operation iDEN Packet Data ADpleti AERE eu 4 Data Account WEE 4 Customer EE 4 OVER SLOT Ao H General OVerview L2 a E E ede ne di ie d ed ec Ee E beta ee Ee ee de eR pe diee et Modem Operating Modes Modem Config rations o d dete ante a e ie e ard ded ico dedi coi pete dupis Eeer 6 iR1200 GPS Enabled Modem ERE AEA E qa 6 Modem Specification 6 KOLIO NES RIKITLE BER LA NEE 8 Windows NAAA NN 8 ORINA E E A NN 8 Verify DialeUp Networking ostia 8 Verify TCP IP Protocol Installation cui tie ee AER ee ree ee ee ee eae 8 Installing the Dial Up Adaptec A e et t e t e ti de te debet 9 Windows NT 2 AE 9 Verify Dial Up Network oe 2 a i aa eE a ddr 9 Verify ICP IP Protocol Installation cit A AA te ehe 9 Installing the Dial Up Adapter 3 e ies 10 Windows E 10 Installing iDEN Packet Data Amplet
25. K The TCP IP Dial Up Adapter appears in the list If the Dial Up Adapter appears in the Network Adapters list it is installed You may proceed with installation If the Dial Up Adapter does not appear in the Network Adapters list you do not have a Dial Up Adapter installed Refer to instructions for installing Dial Up adapter Click OK to close the Select Network Protocol window Installing the Dial Up Adapter The following steps describe how to install the Dial Up Adapter on your computer 1 9e 4 cg UNS Loo up9 From the Select Network Adapter window highlight Dial Up Adapter in the Network Adapters list Under Manufacturers highlight Microsoft Click OK The Select Network Component Type window opens Highlight Adapter Click Add The Select Network Adapters window opens To verify that the adapter was added from Start select Settings Select Control Panel Click Network Look for Dial Up Adapter on the Network Configuration screen NOTE If it is determined that your computer does not have dial up networking please proceed to the Manual Modem Configuration for instructions for how to install dial up networking Windows NT 2000 NOTE Windows 2000 and XP users must be logged in as the Administrator of the local machine Verify Dial Up Networking The following steps describe how to verify if dial up networking is installed on your computer 1 Ux cock a From your desktop double click the My Computer ic
26. Networking The following steps describe how to verify if dial up networking is installed on your computer 1 2 3 From your desktop double click the My Computer icon to open the My Computer window Double click the Dial Up Networking icon to open the Dial Up Networking window Double click the Make New Connection icon The Make New Connection window should appear indicating that dial up networking is installed Click Cancel to close the Make New Connection window Verify TCP IP Protocol Installation The following steps describe how to verify if TCP IP Protocol and Dial up Adapter are installed on your computer 1 E ee e From your desktop double click the My Computer icon to open the My Computer window Double click the Control Panel icon to open the Control Panel window Double click the Network icon to open the Network window Scroll down the list to find TCP IP Dial Up Adapter If you see TCP IP t Dial Up Adapter in the list click OK you have TCP IP installed and can proceed with installation If you do not see TCP IP Dial Up Adapter in the list you will need to add the TCP IP protocol Click Add and www telusmobility com 10 11 12 iR1200 Modem proceed with the remaining instructions The Select Network Component Type window opens Highlight Protocol and then click Add The Select Network Protocol window opens Under Manufacturer select Microsoft Under Network Protocol select TCP IP Click O
27. Public IP Address to a Private Class A Non Routable IP address for a specific period of time to browse the public internet This Class C address is needed in order to route on the public internet as Non Routable IPs are for internal routing only Intranet Symptom Troubleshooting Tips The modem does not respond to AT commands Make sure that e The modem is powered on e The cable is properly connected to the modem e The cable is connected to the correct port e The correct port is specified in your communication software e The modem is set to the same baud rate specified in the communication software The NO CARRIER message displays when the modem attempts data calls Make sure that the S7 register contains a value greater than or equal to 60 by issuing an AT amp V command or by explicitly setting ATS7 x where x is enter any number between 1 and 255 Modem does not auto answer incoming data calls not default operation Make sure that the SO register contains a value other than 0 zero by issuing the AT amp V command You can also explicitly set ATSO x from the software s command mode where x is any number between 1 and 255 Received data is unrecognizable Make sure that the flow control is set to RTS CTS hardware flow control is enabled in the communication software and is set to amp K3 Data is being intermittently lost Make sure that the flow control is set to RTS C
28. TS hardware flow control is enabled in the communication software and is set to amp K3 Modem seems to respond slower than usual Check the signal strength icon to be sure the signal is not weak Modem keeps dropping connection Check the signal strength and signal quality icon to be sure the signal is not weak or poor www telusmobility com 43 TELUS Mobility Symptom Troubleshooting Tips Modem does not respond to hang up command from the software s command mode Make sure that e The Drop DTR on Hang up is enabled in the communication software e The hang up string setting is ATH Computer screen appears distorted Turn off Auto Baud by initiating AT IPR command Make sure that the baud rate setting in your communication software matches the baud rate setting of the modem No characters are displayed on the computer screen Turn on Local Echo by initiating the ATE1 command Images transmitted received are of poor quality Ensure that the RTS CTS flow control is enabled in the communication software and is set to amp K3 Error Messages The following table outlines error messages that you may receive when sending or receiving data These error messages will appear on the computer screen Message Explanation NO CARRIER Your connection was terminated or an attempt to establish the connection failed Try your call again and con
29. actory default PIN is the empty string or a value of Command WCPN Action AT wcpn lt newPIN gt lt oldPIN gt Query Range AT wcpn www telusmobility com iR1200 Modem Parameter A PIN is stored as a series of alphanumeric Values characters with a maximum length of 8 characters If more than 8 characters are set as a PIN only the first 8 are recognized Packet Data Sleep Timer AT ws175 This timer controls the length of time the DCE stays on a packet channel though no traffic is actively being transferred Command WS175 Action AT ws175 Query AT ws175 Range AT ws175 Parameter 0 Disable sleep timer Values 5 255 Seconds before sleeping 10 Default value SLIP MTU AT wv312 This setting specifies the Maximum Transmitted Unit used by SLIP connections PPP Connections negotiates this value Command WV312 Action AT wv312 lt MTU gt Query AT wv312 Range AT wv312 Parameter 68 1500 MTU Value Range values 1006 Default Value Select Mobile IP Client AT wv300 This parameter activates deactivates the Mobile Node client in the DCE The mobile host can operate in two modes to access the iDEN packet data network Command W V300 Action AT wv300 lt MIP Mode gt Query AT wv300 Range AT wv300 Parameter 0 Activate Mobile N
30. al up networking please proceed to the Manual Modem Configuration for instructions on how to install dial up networking Windows XP 10 IMPORTANT Dial up Networking is installed on Windows ME 2000 and XP automatically You will only need to verify that the modem has been installed and is working correctly to create a dial up connection www telusmobility com iR1200 Modem Installing iDEN Packet Data Applet Minimum Requirements To run the installation program you will need the following An IBM compatible PC with 586 or higher processor Microsoft Windows 95 98 NT or 2000 XP Minimum 8 MB of addressable RAM 3 MB free hard disk space Oo O Q Recommended Mouse or compatible pointing device Communication software Standard Internet browser such as Internet Explorer or Netscape An active account with TELUS for connection to the iDEN network Before You Begin Windows must have a Dial up Networking Version 1 3 or later and the TCP IP protocol Installed NOTE If the version of your Dial up Networking is earlier than v1 3 please consult your Systems Administrator IMPORTANT Before proceeding please check that your computer IN has a network card or security program that prevents IP address changes Windows Dial Up Networking version 1 3 or higher installed refer to the Manual Modem Configuration chapter in this guide for installation instructions TCP IP ins
31. amount of time between loss of carrier and disconnection of the data call Valid value ranges from 1 to 254 tenths of a second 14 1 4 seconds is the default value 12 Escape Code Timer Determines the time duration within which the escape code must be sent by the computer to escape from online command mode The time in seconds the modem waits is determined by dividing the specific register value by 50 Valid value ranges from 20 to 255 50 or 1 second 50 50 is the default value 30 Idle Timeout Determines the amount of time that the modem waits in online mode for a command from the computer before disconnecting the call and returning to command mode Valid value ranges from 0 zero to 255 seconds O infinite time period is the default value 42 www telusmobility com iR1200 Modem TROUBLESHOOTING This chapter describes typical configuration problems and provides instructions on how to troubleshoot issues with the iR1200 modem Common Problems Page 43 Error Messages Page 44 Diagnostic Commands Page 45 Extended AT Command Page 45 Extended Error Result Codes Page 45 Common Problems The following table identifies the most common problems that may occur while setting up and using your modem for data calls IMPORTANT INFORMATION Customers cannot ping a Non Routable IP address when provisioned due to the NAT Network Address Translator Server This server attaches a Class C
32. appropriate message to the computer that commands the modem to answer the call e If the value assigned to this register is a non zero the modem answers the call without waiting for the computer to issue its answer call command Valid value ranges from 0 zero to 255 0 zero is the default value 2 Escape ESC Code Character Specifies the ASCII character to be used to escape from either data or online mode to command mode Valid value ranges from 0 zero to 127 43 or the ASCII plus key is the default value 3 Command Line Terminating Character Specifies the ASCII character to be used to terminate a command line without carrying out any command that might be issued Valid value ranges from 0 zero to 127 13 which represents the ENTER PC Compatible or RETURN Macintosh key is the default value 4 Response Format Character Valid value ranges from 0 zero to 127 10 is the default value 5 Command Line Editing Character Valid value ranges from 0 zero to 127 8 representing the Backspace key is the default value 6 Pause Before Blind Dialing Valid value ranges from 2 to 10 2 seconds is the default value 7 Connection Completion Timeout Valid value ranges from 0 zero to 255 seconds 120 seconds is the default value 8 Command Dial Modifier Time Valid value ranges from 0 zero to 255 seconds 2 seconds is the default value 10 Automatic Disconnect Delay Determines the
33. ata Bits 8 Parity None e Stop Bits 1 Click Advanced The Advanced Connection Settings window opens If they are not selected already select the following UseFlow Control and e Hardware RTS CTS Ifthe Duplex option is present select Full Click OK to close the Advanced Connection Settings window Click OK or Close to close the Standard 19200 bps Modems Properties window Click Close to close the Modem s Properties window Click Close to close the Control Panel Continue with the steps to Create a Dial Up Networking Connection Create a Dial up Networking Connection 1 With the My Computer window open double click the Dial Up Networking icon www telusmobility com 23 TELUS Mobility 10 11 12 13 The Dial Up Networking window opens Click New The New Phonebook Entry Wizard window opens Enter a name for the phonebook entry such as iR1200 Modem Click Next The Server window opens Check the box next to I am calling the Internet Click Next The Modem or Adapter window opens Select the Standard 19200 bps Modem Click Next The Phone Number window opens In the Phone number box enter the following e For Packet Data s 2 e For Circuit Switched Cellular ISP Phone Number Click Next The Wizard Finish window opens Click Finish The Dial Up Networking Phonebook window opens with the iR1200 Modem entry displayed Click More and select Edit entry and modem properties from the dro
34. cooccoonncoonoconanconncconaconnnconnnconanconacoonccononconnnconanconccoann cono nconncconcnconn coco n coro nconncconccconocos Figure 2 Rear Panel of iR1200 Rugged Modem csscsssscsssscsssscssscsssscsssscsssscsssssssessssscsssscsssssesssssscsssscsessossssscsssonses Figure 3 Rear Panel of iR1200 GPS Enabled Modem www telusmobility com TELUS Mobility FCC COMPLIANCE DECLARATION OF CONFORMITY Per FCC CFR 47 2 989 Responsible party name eLutions Inc Address 5905 Breckenridge Parkway Suite F Tampa FL 33610 Phone number 1 800 836 9909 Hereby declares that the product Product name iR1200 GPS Enabled Modem Model Number 4200 C5 RFM Product name iR1200 Rugged Modem Model Number 4250 C5 RFM Conforms to the following regulation FCC Part 15 subpart B FCC Part 90 subpart S Class B Digital device Date May 16 2003 Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 and 90 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation The equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does ca
35. ct Program Folder window opens Click Next to accept the default program folder iDEN Packet Data 8 Applet A 80000 3 Deg A TON D DT m 9 After the files are copied the Question window opens Click Yes to add a shortcut to your taskbar then click OK to continue Click OK to the message stating that you must maximize the Communication Settings window 10 AA za i ij A E Loan atn pce Fes win IIT KC Deng ot co oer mines on zz os vids l e 11 Click Communication Settings on your taskbar to maximize the window The Communication Settings window opens 13 www telusmobility com TELUS Mobility 12 13 14 15 NOTE Check to make sure that your modem is turned on and connected to your computer before continuing with the installation Corera e ee 3 q expect ums Na ceden de Pasie pte cer ct ewes o eld 20 2 Nwel Hei 4 pode dumm Re GT Teccwr Lann o an Pa CCH UC ERI Ha e 7 7 te CH de Select the following value on the Communication Settings window e Click the Auto Detect to have the software automatically check for the COM Port or select the appropriate COM Port typically COM1 e Multiple Baudrate should be unchecked Baud Rate 19200 bps The program will check the communication settings and attempt to connect to the modem The Packet Data Configuration window opens Select No I would li
36. de is provided to you on the CD that can be found in the box The Configuration Guide provides detailed instructions on how to install the iDEN packet data applet and configure the modem to communication within the iDEN Network Copies of the Configuration guide can be downloaded from the Product Support page on the www elutions com wireless website Required Components for Installation sold separately IMPORTANT Before you begin installing the iR1200 Rugged Modem or the iR1200 GPS Enabled Modem you must obtain the necessary components each sold separately Components for Mobile Environment sold separately Either the iR1200 GPS Enabled or iR1200 Rugged Modems are typically used for mobile installation environment The following table lists the components required for this type of installation e Approved Cellular Antenna e Vehicle Power Harness e Data Cable for computer laptop MDT e Approved GPS Antenna for iR1200 GPS Enabled Modem only www telusmobility com 3 TELUS Mobility e Data cable for GPS for iR1200 GPS Enabled Modem only Components for Fixed Environment sold separately The 1R 1200 Rugged Modem is typically used for fixed installation environment The following table lists the components required for this type of installation e Approved Cellular Antenna e AC Power Adapter e Data Cable for computer laptop MDT IMPORT
37. dware RTS CTS e Ifthe Duplex option is present select Full Click OK to close the Advanced Connection Settings window Click OK or Close to close the Standard 19200 bps Modem s Properties window Click Close to close the Modem s Properties window www telusmobility com 21 TELUS Mobility Click Close to close the Control Panel Continue with the steps to Create a Dial Up Networking Connection Create a Dial up Networking Connection 1 2 3 10 11 12 13 With the My Computer window open double click the Dial Up Networking icon The Dial Up Networking window opens Double click Make New Connection The Make New Connection window opens Enter a name for the connection such as R1200 Modem Under Select a device use the drop down box to locate and select Standard 19200 bps Modems Click Next The Make New Connection window changes and now displays fields for entering the phone number Delete any information contained in the Area Code box e For Packet Data At Telephone number Enter s 2 e For Circuit Switched Data Enter the ISP phone number Click Next to continue The Setup Finish window opens click Finish This procedure creates the iR1200 Modem icon in the Dial Up Networking window In the Dial Up Networking window right click iR1200 Modem Click Properties The iR1200 Modem Network window opens Click the Server Types tab NOTE For packet data country code and area code under
38. ected Return Code s See Extended Error Result Codes Table Extended Error Result Codes Extended error result codes report the network reason why a data connection failed If you report a failed connection to the TELUS Customer Care be sure to provide the error result code Code General Description General Modem Operation 257 No further information is available 259 A command was issued during an improper state 260 User aborted the connection 261 DCE does not recognize an AT command 262 Connection was aborted due to connection timeout 263 Parameters for an AT Command are out of range 266 The FCLASS command failed due to incompatibilities with the current setting of the WS46 command 267 The WS45 command failed due to incompatibilities with the value of the WS46 command 268 Invalid DTE IP address was specified WPNED 269 Invalid Home Agent address was specified WV305 270 Invalid MIP Security Parameter index was specified 271 DCE IP address matched Home Agent IP Address WV304 WV305 272 The DTE tried to lock or unlock the DCE using an incorrect PIN 275 An AT Command is not compatible with the current active data service Packet Data Operation 519 Requested level of encryption is not allowed 545 Service is not present 612 A data registration error was found Contact your service Provider 833 FA Mobile
39. heck the communication settings and attempt to connect to the modem Click Yes to the Information window to continue An additional Information window opens Click OK EJ tt TREE Je x PIENE UENIUNT 4 x m S TEMERE a de sob yles bu E www telusmobility com 18 The Phone and Modem Options window opens with the Modems tab selected Click Add An nhe Lar EN comu l LL o ic iR1200 Modem 19 The Add Remove Hardware window opens Click the Don t Detect my modem I will select it from a list of checkbox then click Next PET n de HAS hares Eier y III e tenann ese date rola Zei Jee 20 The Modem Selection window opens From Manufacturers list box locate and select Standard Modem Types and Standard 19200 bps Modem then click Next leh Hee H Aen Vs ey mem A par e odes vimm ee ES ger v 21 The Port Selection window opens Highlight the COM port typically COMI that your modem is connected and click Next www telusmobility com EEN DEE mob hhn piw dnu aens HE 4 hd MI ran ma 19 TELUS Mobility 22 The Install New Modem screen will appear while the modem is being detected A message stating that the modem has been set up successfully will appear Click Finish kx ale Hom Ae ade E UI LLL biath Soss as EA Y eiis ns umbr
40. iDEN Packet Data Applet section to download the software The File Download window appears Click on the Save button to continue The download program will copy the files that are needed to install the software to the appropriate location on your computer IMPORTANT When you have finished downloading the program you MUST connect the data cable to your modem and computer before proceeding further Find the program in the appropriate folder and double click the Setup exe to launch the program to initiate the installation process NOTE The setup exe will be contained in a zip or compressed file Click Next on the Welcome to the Installshield Wizard for iDEN Packet Data Applet window age EI www telusmobility com iR1200 Modem 9 The License Agreement window appears Scroll through to read the licensing information than click Yes to continue with the installation IAS 10 The iDEN Packet Data Applet Setup window appears Enter Username and Company information and click Next J A ES Prove ae sale oe os E E de Pt MA bum et I m Ia pi m 11 On the Chose Destination Location window click Next to accept the file location where the applet will be installed Otherwise select Browse to specify a different file location ew rado torte prn Ln teap ideeller savon HE A amma i rl AO RA sam din 12 The Installshield Wizard screen appears during
41. ion esee ener nre neren neret 26 Modem Profiles atid Settings siooni Ee dd EE Ed 27 Opening a HyperTerminal Session ll oio si ado S Eso eius 27 Confisuirine AT Commands eolica 27 Changing Eactory Default Image A A eO UO USOS ROOEEOO USENET GO 27 Restore Factory Defaults ATA amp F 2 eee at 28 Activate DTR Monitoring ATED2 ae 26 Activate DED Management AT amp CT e e ha a E EUN E OR RUN CE aaa 28 Select iDEN9 Packet Wireless Data ATA WS4O 24 P EE 26 Select SLIP AT WS45 3 or PPP LAT Wad 28 Header Compression LA Twel8 l 29 Saving AT Settings AT amp WL 4 ete tive cavecsetesvetacsebvecssbvavechestbcesavntaccescedecesevsesevibedsavatavecscecsesvatesosveecesbettavecuetteseveveces 29 AT COMMAND REFERENCE Ob dardos General AT Commands a o o n ees n de sno Sens 30 User Image Profile Commands sssini iinei iin ia ot A oso oto A e oed ta e dote A otto oed tette 30 Network Status Commands 2 ehe eerte dete ttes Be tede eed eerte exire deat de eee eee eei e eed 30 Other Useful AT Commands sc eet tet tede d e DES e E eee des eene edes 30 Command Mode Echo ATel nenne tienne seien neris nass sese E nsns s esee trenes sss e ener o R 30 Dial ATA 31 Hans up RE Request Modem Information ATi Go Online Ato iii ette eii a IR RTI IEEE EAE ERU A EIE EEUU VE FE YE E EE YER Pulse Dialing LA Plica Quiet s T WE EE Tone Dialing ATt Verbo
42. ional Molex 39 01 2020 with 39 00 0186 pins 25 degrees C to 60 degrees C 40 degrees C to 85 degrees C 0 95 non condensing per TIA EIA 603 par 3 3 4 per MIL STD 810E method 516 4 procedure I Dust Water Resistance Dust per MIL STD 810E method 510 3 procedure I Water per MIL STD 810E method 506 3 procedure II Master Reset Yes 2 6 Single color LEDs for modem RS 232 signal status TX RX DR DSR CTS RTS per LED Lights Indicators a 939 C E Specifications GPS Receiver 8 channel NMEA 0183 protocol Mini UHF female for modem and MCX female for GPS Internal monitoring with selt Yes field support diagnostic screen provided and self reset reset capability www telusmobility com 7 TELUS Mobility MODEM CONFIGURATION In this chapter you will learn how to set up your windows components install the iDEN Packet Data Applet and configure the iR1200 modem to operate with the iDEN network Windows Configurations Page 8 Windows 95 98 ME Page 8 Windows NT 2000 Page 9 Windows XP Page 10 Installing iDEN Packet Data Applet Page 11 Minimum Requirements Page 11 Before You Begin Page 11 Download iDEN Packet Data Applet Page 11 Manual Modem Configuration Page 21 Windows 95 98 ME Page 21 Windows NT Page 22 Windows 2000 Page 24 Windows XP Page 26 Modem Profiles and Settings Page 27 Configuring with AT Commands Page 28 Windows Configurations Windows 95 98 ME Verify Dial Up
43. ke to configure my modem later or my modem has already been configured then click Next The Installation Complete window opens Select Finish on the following screens to complete the installation process The Setup Complete window opens Click Finish Windows NT The following steps describe how to download and install the iDEN Packet Data Applet on a Windows NT operating system 14 NOTE Administrative rights are required to install the software on Windows NT Contact your IT Representative or Systems Administrator for assistance You can access the link to the iDEN Packet Data Applet by going to www elutions com wireless website From the eLutions wireless website click on the Product Support link to navigate to the Product Support page From the Product Support page scroll down and click on the DEN Packet Data Applet link The iDEN Packet Data Applet page appears From the iDEN Packet Data Applet screen click on the Download button next to the iDEN Packet Data Applet section to download the software The File Download window appears Click on the Save button to continue The download program will copy the files that are needed to install the software to the appropriate location on your computer IMPORTANT When you have finished downloading the program you MUST connect the data cable to your modem and computer before proceeding further Find the program in the appropriate folder and double click the Setup exe to
44. launch the program to initiate the installation process NOTE The setup exe will be contained in a zip or compressed file www telusmobility com 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 iR1200 Modem Click Next to accept the default Program Folder iDEN Data Modem Applet The installation program starts a status window opens while the files are copying Click Next on the iDEN Packet Data Applet Setup screen The Customer Information window opens Enter your name and company then click Next The Choose Destination Location window opens Click Next to accept the default destination folder C Program Files The Select Program Folder window opens Click Next to accept the default program folder iDEN Packet Data Applet After the files are copied the Question window opens Click Yes to add a shortcut to your taskbar then click OK to continue An additional Information window opens Click OK to continue with the installation The Add Remove Hardware window opens Click the Don t Detect my modem I will select it from a list of checkbox then click Next The Modem Selection window opens From Manufacturers list box locate and select Motorola and Motorola iDEN plus Series then click Next The Port Selection window opens Highlight the COM port that your modem is connected and click Next The Modem Installation Finish window opens Click Finish
45. m P Allowed but ignored by the modem Hook Flash 1 2 second W Wait for time specified in S7 for dial tone blank Wait for time specified in S7 for one or more rings followed by five seconds of silence before continuing execution of dial string Pause for time specified in S8 After dialing return to command mode Hang up ATh This command instructs the modem to terminate the active call Command Action ATh Query Range Request Modem Information ATi This command causes the modem to issue a string to provide product information Command I Action ATi lt request gt Query Range Parameter Values 0 OK Response code 1 ZiDEN DTE DCE Specification Version 2 Software Model 3 Product Model 4 Product Manufacturer www telusmobility com 31 TELUS Mobility Go Online Ato This command causes the modem to enter the online state from the online command state Command O Action Ato Query Range Pulse Dialing Atp This command selects pulse dialing It is provided for compatibility purposes Command Action Atp Query Quiet Mode ATq Range This command controls whether or not the result codes are sent to the computer If turned on the Result Code Format and Extended Result code commands may further modify the result
46. n IMPORTANT If prompted do NOT select restart Installing the Dial Up Adapter The Dial Up Adapter may not have been included in the standard installation The following steps describe how to check that TCP IP is in fact installed and if necessary add the TCP IP protocol NOTE This may require that you contact your IT Representative or System Administrator Select Start Settingst Control Panel The Control Panel window opens Double click on Network and Dial up Connections The Network and Dial up Connections window opens Double click on Make New Connection which brings up the connection wizard Click Next Select I want to set up my Internet connection manually then click on Next Select I connect through a phone line and a modem then click on Next Enter the new phone number as follows e Packet Data enter s 2 Circuit Switched enter ISP Phone Number Click on the Advanced button The Advance Connection Properties window opens On the Connection tab select PPP and for Logon procedure select None Click on the Addresses tab Select My ISP automatically provides Click on OK to return to the phone number screen Click on Next to continue Enter your username and password then click Next Enter a connection name such as iR 200 Modem or iDEN Connection and then click Next 10 Select No and click Next Click on Finish to complete the setup NOTE If it is determined that your computer does not have di
47. ns icon The Network and Dial up Connections window opens with the new iR1200 Modem icon inside Right click on the iR1200 Modem Connection icon and select Properties The iR1200 Modem window opens Select the General tab In the Phone number box erase the temporary phone number previously entered and replace it with either e For Packet Data enter s 2 e For Circuit Switched Cellular enter the ISP phone number Click OK Modem Configuration Windows XP Install the Modem 1 GotoStartt Settingst Control Panel and click on the Phone and Modem options 2 The Phone and Modem Options window opens Click the Modems tab 3 The Modems window opens Click Add 4 The Install New Modem window opens Check the Don t detect my modem I will select if from a list box then click Next 5 The Driver Selection window opens Under Manufacturer select Standard Modem Types Under Models click Standard 19200 bps Modem Click Next 6 The Port Selection window opens Highlight the COM port that you will be using to connect to your modem i e COMI CONO COM3 etc Click Next 7 The modem installation is finished The Your modem has been set up successfully window appears 8 The Phone and Modem Options window opens Click OK to continue 9 The Digital Signature Not Found window opens Click Yes to proceed 10 The Modem Installation Finish window opens Click Finish 11 The Modems window reappears with the newly added Standard 19200 b
48. ode in DCE values 1 Deactivate Mobile Node in DCE Mobile IP Authentication Key AT wv301 The iDEN network uses the MIP Authentication Key to verify the authenticity of the DCE with the Home Agent The DCE and the Home Agent must have identical values for this shared secret key for the DCE to satisfy the authentication process NOTE This command is applicable only when the Mobile IP Client in the DCE is activated Command WV301 Action AT wv301 lt key gt Query www telusmobility com 37 TELUS Mobility Range AT wv301 Parameter Values The authentication Key parameter is a text string of up to 32 characters Unlike most text string parameters the Authentication key is a text representation of a hexadecimal number Therefore only the characters 0 9 and A F are acceptable The lower case character a f is also acceptable NOTE Although the parameter represents a numeric value the parameter is actually a text string so the parameter must be enclosed in quotation marks Mobile IP Session Timer AT wv302 The command determines the maximum amount of time that a remote node can be registered with its Home Agent before having to renew its registration This parameter sets a user preference for a value that is negotiated within the network During the negotiation process the user preference may be overruled by the network without notification
49. ollowing steps Step 1 Backup image 2 default to image 1 AT Command Save User Default profile 2 to profile 1 Command Syntax AT amp WI Expected Return Code s OK Step 2 Change default call setting packet data to circuit switched AT Command Change Call Setting Parameter www telusmobility com 27 TELUS Mobility Command Syntax ATZO Expected Return Code s OK Step 3 Save new setting as default profile AT Command Save User Default Configuration Command Syntax AT amp W2 Expected Return Code s OK Restore Factory Defaults AT amp F To ensure a clean configuration process you should restore the current values to their factory default values by applying the following AT Command Restore Factory Default Configuration Command Syntax AT amp F Expected Return Code s OK Activate DTR Monitoring AT amp D2 The DCE does not monitor the DTR line of the DTE DCE physical connection This is the default factory setting To activate DTR monitoring in the DCE you must apply the following command AT Command DTR Behavior Command Syntax AT amp D2 Expected Return Code s OK Activate DCD Management AT amp C1 The factory default for the modem keeps the Data Carrier Detect DCD line of the computer to modem physical connection active at all times S
50. ome communication programs monitor this line to determine the status of the connection To promote compatibility with these programs enable DCD management in the modem AT Command DCD Behavior Command Syntax AT amp CI Expected Return Code s OK Select iDEN Packet Wireless Data AT WS46 24 The iR1200 modem supports multiple wireless data formats Select the desired data service by applying the following command AT Command Select WDS side stack Command Syntax AT WS46 24 Expected Return Code s OK Select SLIP AT WS45 3 or PPP AT WS45 4 By default the modem attempts to establish a PPP connection To specify the type of connection the modem will establish apply the following command 28 AT Command Select computer side stack Command Syntax AT WS45 4 PPP AT WS45 3 SLIP Expected Return Code s OK www telusmobility com Header Compression AT ws182 This command enables or disables TCP header compression options Some DTE side stacks such as PPP will negotiate local header compression independently from this setting To disable header compression apply this command AT Command Header Compression Command Syntax AT ws182 lt header compression gt AT ws182 Query parameter AT ws182 Range Parameter Parameter Value 1 0Ocoverthe air and local header compression enabled 2 1 over the air header c
51. omersupport elutions com When you call please have a detailed description of your problem To provide you with fast and quality support our Customer Care representative may ask for the following Computer operating system Windows 95 98 NT 2000 CE XP Version of the operating system e g NT 4 Windows 95 Version B CE 2 1 etc Information regarding the modem most can found on the diagnostic menu Geographic location of use Other configuration settings 4 www telusmobility com iR1200 Modem OVERVIEW This chapter contains general production information about the BR 1200 modem General Overview Page 5 Modem Operating Modes Page 5 Modem Configurations Page 5 Modem Specifications Page 6 General Overview The iR1200 Modem is an iDEN data modem that consists of a modem card and an optional GPS iR1200 GPS Enabled Modem receiver contained in a rugged enclosure to provide wireless data communications The iR1200 modem is easy to mount whether in a mobile or fixed environment Figure 1 iR1200 GPS Enabled Modem Modem Operating Modes The iR1200 provides the following data connection modes e Packet Data A wireless modem connection used for accessing the Internet sending and receiving e mail and transferring small files over the packet data network using standard IP protocols Data is sent in packets blocks of data at high speed e Circuit Switched Data A wireless modem connection for
52. ompression enabled 3 2 Local header compression enabled 3 header compression disabled Expected Return Code s OK Saving AT Settings AT amp W Your modem is now properly configured for use with the iDEN network The iR1200 modem can store up to three profile or image By default image 2 is loaded when the modem is powered on We recommend that you save this setting to the first profile image AT Command Save User Default Configuration Command Syntax AT amp WI Expected Return Code s OK iR1200 Modem IMPORTANT These settings are stored on the modem s Random Access Memory RAM and are lost when the modem is turned off unless stored in the modem s non volatile memory www telusmobility com 29 TELUS Mobility AT COMMAND REFERENCE This chapter describes common AT commands that can be applied to the iR1200 modem This chapter includes General AT Commands Page 30 User Image Profile Commands Page 30 Network Status Commands Page 30 Other Useful Commands Page 30 General AT Commands Command Usage Action AT AT Checks communication ATEx ATEO or ATE1 Sets echo on or off AT amp V AT amp V Displays modem parameters AT IPR AT IPR baud rate Sets the modem s baud rate User Image Profile Commands Command Usage Action ATz ATz0 ATz1 or ATz2 Sets the specified image as the active image AT amp Wx
53. on to open the My Computer window Double click the Dial Up Networking icon to open the Dial Up Networking window The Dial Up Networking window opens and displays the Phone book entry to dial heading If the Dial Up Networking window displays the Install prompt then dial up networking has not been installed Click Close to close the Dial Up Networking window Verify TCPAP Protocol Installation The TCP IP protocol is automatically installed as the default protocol for most Windows installation However for some Windows NT and 2000 installations TCP IP may not have been included www telusmobility com 9 TELUS Mobility The following steps describe how to check that TCP IP is in fact installed and if necessary add the TCP IP protocol Si Dr A AS NOTE This may require that you contact your IT Representative or System Administrator From your desktop select Start Settings Network and Dialup Connectionst Local Area Connection The Local Area Connection window opens Click the Properties button on the Local Area Connection window Is the Internet Protocol listed under the Components listing If the Internet Protocol is not listed click the Install button The Select Network Component Type window opens Under Network Component Type listing highlight Protocol and click Add The Select Network Protocol window opens Under Network Protocol listing highlight Internet Protocol and click OK The installation will now begi
54. opens Highlight the COM port that you will be using to connect to the phone Click Next The Modem Installation Finish window opens Click Finish The Modems Properties window reappears with the newly added Standard 19200 bps modem displayed in the dialog box Click Close The following message appears Dial Up Networking needs to be configured because the list has changed Do you wish to reconfigure Click Yes The Remote Access Setup window opens Click Add NOTE In Windows NT only one modem can be installed per COM port If you are attempting to install the Standard 19200 bps modem on a COM port to which another modem is directed you must choose an alternate COM port or remove the other modem before proceeding Otherwise a conflict will occur and Windows NT will not recognize the Standard 19200 bps modem The Add RAS Device window opens Make sure the proper COM port for your modem connection is selected Click OK The Remote Access Setup window now shows the added COM port Click Continue The system automatically configures the appropriate settings Continue with the steps to Configure the Modem Driver Configure the Modem Driver 1 2 Ms IRE D EN YN From the Modems Properties window select the Standard 19200 bps Modem Click Properties The Standard 19200 bps Modems Properties window opens On the General tab confirm the Maximum Speed is 19200 bps Click the Connection tab and verify the following settings D
55. p down list The Edit Phonebook Entry window displays Click the Server tab In the Dial up server type select PPP Under Network protocols check the box next to TCP IP Remove the check marks from all other selection boxes Click the TCP IP button The PPP TCP IP Settings window opens Ensure that the following are checked e Server assigned IP address e Server assigned name server addresses e Use IP header compression e Use default gateway on remote network All other boxes should remain unchecked Click OK Click OK to complete the set up Modem Configuration Windows 2000 Install the Modem 1 Goto Start Settings Control Panel and click on the Phone and Modem icon 2 The Phone and Modem Options window opens Click the Modems tab 3 The Modems window opens Click Add 4 ES Install New Modem window opens Check the Don t detect my modem I will select it from a list box then click ext 5 The Modem Detection window opens Under Manufacturer select Standard Modem Types Under Models click Standard 19200 bps Modem Click Next 6 The Port Selection window opens Highlight the COM port that you will be using to connect to your modem i e COM1 COM2 COM3 etc Click Next 7 The Digital Signature Not Found window opens Click Yes to proceed 8 The Modem Installation Finish window opens Click Finish 9 The Modems window reappears with the newly added Standard 19200 bps modem displayed in the dialog box Click
56. ps modem displayed in the dialog box Click OK Create and Configure a Dial up Networking Connection 26 1 SCA E A AS From the computer s desktop double click the My Computer icon Then double click the Control Panel icon The Control Panel window opens Double click on the Network Connections icon The Network Connections window opens Double click on Create a New Connection The New Connections Wizard window opens Click Next to continue Select Connect to the Internet and click Next Select Set up my connection manually and click Next Select Connect using a dial up modem and click Next Click in the box next to the Standard 19200 bps modem that was added previously A check mark will be added Remove the check mark next to all other modems listed and click Next The Connection Name window opens Enter a name for the connection such as iDEN Modem Connection and click Next www telusmobility com iR1200 Modem 10 The Phone Number to Dial window opens Enter s 2 and click Next 11 The Internet Account Information window opens You can leave the username and password fields blank Remove the check marks next to the three options e Use this account name and password when anyone connects unchecked e Make this the default Internet connection unchecked e Turnon Internet Connection Firewall unchecked 12 The Completing the New Connection Wizard screen opens Click to select the option Add a Short to
57. r defined default values There are three sets of user defaults or images The parameter selects between which image is being requested Command Z Action Atz lt image gt Query Range Parameter Values 0 Local user image 0 1 Local user image 1 2 Local user image 2 DCD Behavior AT amp c This parameter determines how the DCD line relates to the detection of received line signals from the distant end Changing the parameter takes effect immediately in both the command and online command states Command amp C Action AT amp c setting Query AT amp v Range Parameter 0 DCD always on Values 1 The modem turns on the DCD to indicate the presence of a connection and turns off the DCD to indicate the loss of connection www telusmobility com iR1200 Modem 33 TELUS Mobility DTR Behavior AT amp d This parameter determines how the computer responds when the DTR line is changed from the ON condition to the OFF condition during the online data state Command amp D Action AT amp d lt setting gt Query AT amp v Range Parameter 0 Modem ignores DTR Values If the DTR is turned ON while in online data mode the mode returns the command mode and issues the OK result code The call remains connected 2 If the DTR is turned OFF while in online data OK result code
58. sasdessscaeiessastedessaoasdepssedeiassasdebessaossdassaenobassasdesestasasiapsaenesesnacd 41 Reading an S Register Value 2 petet te traen perte te toga beads gos eite p kie geg nias Sege gege stes ep Festes og Pes teg eate tora ders 41 Supported SRE E iyi ce eee vri eere iii ati 42 R IB ECH 8 04 Ule X 43 Common Problems o E E E A a tenida 43 Error E 44 Diagnostic Commandes 44 Extended Error AT Corima nd iere er eere Oe EEN rentre eeu an e En SES epa O NENETS ECESE Sube e ab eae EENE eR ea ENEE vp Ee epe ea 45 Extended Error DIO HE 45 SAFETY NOTICE OD 47 Safe and Efficient Operation Guidelifies niece Gi oie terit oder odi tee dedo Re ee bdo ode an rented Exposure to Radio Erequency Energy 2 5 ire aet edd aede estos tapete Gavin ees Gaus Medical and Personal Electronic Devices Pacemakersassoodvtu n E EPUM EMI UEM I EMEN S 47 IE ALAS M URS 47 Other Medical Devices ue EE EES 47 IMPORTANT Please read Safety Notice on page 47 before using the modem Last Updated RFM 4202 5015 Rev 1 JULY 2004 O 2004 TELUS Mobility and the TELUS Mobility logo are registered trademarks of TELUS Corporation iR1200 Modem TABLE OF FIGURES Table of Figures Page Figure 1 1R1200 GPS Enabled Modem occ
59. se Result Codes ATv Extended Result Codes Alitalia Restore User Defaults Atz nos i a e i iai a a eet DCDiBehavior J AT amp c EE DER Behavior AT amp d EE Restore Factory Default ATI Local Flow Control Traditional AT amp k 5 e dr AA 34 Display Current Parameter Value AT amp fv lio iii tt oo edo oae oe oou one o eco oou bg os 35 Local Character Framina ATA 2o aeg deno Sene dedo dena dene Bas dene Deaf is See Sh 35 Local Flow Control PCCA LAT 35 Local Data Rate ATA Ipr 3 4e C e oe Ai aa bd 36 Lock Unlock the DCE AT 4 Welk icsrireiioteii niai REAA A EAE EE E AE E EAA E TAA 36 Chans ethe DGE SPIN TAT EWEODR E 36 Packet Data Sleep Timer IATE WSI ed 37 SLIPMTU T T EWUST2Z u discat EE NESNE S NO ARAS aE EAR AA ESENE o eso in do nE AAEE EEE EES 37 Select Mobile IP Client AT Wv300 ccccccccccsssscccceccesssnsceeeeecsessnneeeeeeeeesssneeeeeeeeeessseeeeeeseseesnaeeeeeeeseessaeeeeeeesesesieeeeeeeeesesgs 37 Mobile IP Authentication Key LAT 20l l 37 Mobile IP Session limer AL TE E 38 DIEIP Address EN EE 38 DINE IP E EE 38 WDS Stack AT WS46 RR 39 Service CLASS AT AICIOSS led daa 39 Packet Data Registration Timeout LA Twe 08T 39 Circuit Data Auto Answer ATs0 Circuit Data Establishment Timeout L fe t 40 Comma Digk Modifier Timer ATSG iaa 40 Circuit Data idle Eimer AT S30 EE 40 AAA A OO 41 S Registers Al Programming the S Register v i ccissccisscssssssiessssasiesssctsssssassedesss
60. tact your iDEN carrier ERROR e The command was not recognized e The command line maximum length was exceeded e Aninvalid parameter was entered e The command line is ready for another command Make sure that the command and parameter that you entered are valid BUSY The number you called is busy You should try the call again later The modem is ready to accept another command MODEM Your communication software assumes that Auto Baud is supported by the modem Make INITIALIZATION sure that FAILED e That the baud rate 19200 bps e If Auto Baud is turned on in the software it must be turned on in the programming menu of your modem Diagnostic Commands If a data connection could not be established you might be able to determine the cause through the AT command interface The following steps describe how to obtain modem or system information that will help you with configuration or communication problems 1 Close all data applications These applications may start a retry command that will interfere with your troubleshooting efforts 2 Unplug and reconnect the data cable This will terminate any ongoing data connections 3 Establish basic computer to modem communication 4 Administer the following AT command to query for the last Extended Error Code 44 www telusmobility com iR1200 Modem Extended Error AT Command AT Command Return Product Information Command Syntax AT CEER Exp
61. talled refer to the Setup Windows Components chapter in this guide for installation instructions Dial Up Adapter installed refer to the Setup Windows Components chapter in this guide for installation instructions Download iDEN Packet Data Applet The iDEN Packet Data Applet configures your computer to receive packet data services It also monitors the service and provides service status information such as battery status and signal strength Windows 95 98 ME The following steps describe how to download and install the iDEN Packet Data Applet on a Windows 95 98 ME operating system 1 2 You can access the link to the iDEN Packet Data Applet by going to www elutions com wireless website From the eLutions wireless website click on the Product Support link to navigate to the Product Support page From the Product Support page scroll down and click on the DEN Packet Data Applet link The iDEN Packet Data Applet page appears From the iDEN Packet Data Applet screen click on the Download button next to the iDEN Packet Data Applet section to download the software www telusmobility com 11 TELUS Mobility 1 acesi Ow a Acts ML The File Download window appears Click on the Save button to continue The download program will copy the files that are needed to install the software to the appropriate location on your computer je de lirie iww RP 7n vir arl Terva
62. the General Tab should always be blank to allow s 2 to be the telephone number Under Type of Dial Up Server select PPP Under Allowed Network Protocols ensure that the box next to TCP IP is checked Remove the check marks from all other selection boxes Click the TCP IP button The TCP IP Settings window opens Ensure that the following are checked e Server assigned IP address e Server assigned name server addresses e Use IP header compression Use default gateway on remote network All other boxes should remain unchecked Click OK Click OK to complete the set up Modem Configuration Windows NT Install the Modem 1 GotoStartt Settingst Control Panel and click on the Modems icon 2 The Modems Properties window opens Under the General tab click Add 3 The Install New Modem window opens Select Other then Next 4 The Install New Modem Hardware Installation window opens Check the Don t run the Hardware Installation 22 Wizard box Click the Next button NOTE If this option is not present proceed to the next instruction www telusmobility com 10 11 12 13 14 iR1200 Modem The Install New Modem Modem Detection window opens Check the Don t detect my modem I will select it from a list box Click Next The Install New Modem Modem Selection window opens Under Manufacturer select Standard Modem Types Under Models click Standard 19200 bps Modem Click Next The Port Selection window
63. the setup process Click Next on the iDEN Packet Data Applet Setup screen www telusmobility com 17 TELUS Mobility 13 Click Next to accept the default Program Folder iDEN Data Modem Applet The installation program starts a status 14 After the files are copied the Question window opens You will be asked if you would like to add the shortcut to your 15 16 17 18 window opens while the files are copying er Tapon Todos mara ruunt om zl I pe t Ea geom dedo bk W Mor mers ee s M vi rhe ag cm AO Windows desktop Select Yes to add the shortcut Click OK to the next Information window ri po III E D Tp ira who ra e wart a d Ia ow s as Corr otk Rc rr E don ose a aa t NOTE Check to make sure that your modem is turned on and connected to your computer before continuing with the installation Lunia Saiten Phacisd a e or td PO ato dec eno Rx a a A WARE CDH Pat Asdal He ine c zya4 Li M ES ato FA naie rds prr Lem og man mar c7 ER San ven be d can Tisesd Paw ld Terme IC sj AA ees E Select the following value on the Communication Settings window e Click the Auto Detect to have the software automatically check for the COM Port or select the appropriate COM Port typically COM1 e Multiple Baudrate should be unchecked e Baud Rate 19200 bps The program will c
64. use harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference or by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 2 www telusmobility com iR1200 Modem INTRODUCTION This chapter contains information about the required components for successful installation and operation of the iR1200 modem Box Contents Page 3 Documents Available Online Page 3 Required Components for Installation Page 3 Components for Mobile Environment Page 3 Components for Fixed Environment Page 4 How to Order Required Components Page 4 Required Components for Operation Page 4 Communication Software Page 4 Data Account Activation Page 4 Customer Care Page 4 Box Contents The iR1200 modem ships with the following e R1200 Modem e Documentation CD o Installation Guide o Getting Started Guide o Warranty Card Installation and Usage Requirements e TELUS Service Terms Documents Available Online Documentation for the iR1200 consists of two main user s guides an Installation Guide and Configuration Guide The Installation Gui

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