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TANDBERG MXP 550 User's Manual
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1. ONLY ONE NOT BOTH Use only one video cable depending on monitor type S Video has best quality TANDBERG 1000 550 for Cisco CallManager Installation Power Cable Connect the power supply to the DC in input on the system Connect the power cable to the power supply Connect the power cable to an electrical distribution socket LAN Cable To use the system on LAN connect a LAN cable from the Ethernet connector on the system to your LAN Wireless LAN Insert PC Card e Remove the dummy card by pressing the Eject button next to the slot Insert the Wireless LAN PC Card NOTE SURE YOU INSERT THE CARD IN THE RIGHT DIRECTION WITH THE PRODUCT LOGO POINTING UPWARDS PUSH THE CARD INTO THE SLOT UNTIL THE EJECT BUTTON POPS UP See Wireless LAN Settings for configuration Getting started TANDBERG 1000 550 for Cisco CallManager Getting Started Before You Begin Chances are your system administrator or a technician will connect your new TANDBERG unit to the corporate IP network If that is not the case please make sure that the system administrator has registered your unit on the Cisco Call Manager Welcome Screen When turning on your TANDBERG unit the following screen will appear This screen provide you with the telephone number s assigned to your unit Video Endpoint Line 1 8518 Softbuttons n current options Redial Cfwda
2. TANDBERG TANDBERG 1000 TANDBERG 550 for Cisco CallManager User Manual Software version D13293 02 This document is not to be reproduced in whole or in part without permission in writing from TANDBERG TANDBERG 1000 550 for Cisco CallManager Trademarks and copyright COPYRIGHT 2004 TANDBERG Philip Pedersensvei 22 1366 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 All rights reserved This document contains information that is proprietary to TANDBERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and tradenames are the property of their respective holders and are hereby acknowledged Portions of this software are O 1996 2003 RADVision Ltd intellectual property rights in such portions of the Software and documentation are owned by RADVision and are protected by United States copyright laws other applicable copyright laws and international treaty provisions RADVision and its suppliers retain all rights not expressly granted Disclaimer The information in this document is furnished for informational purposes only is subject to change without prior notice and sho
3. 36 TANDBERG 1000 550 for Cisco CallManager S Services 21 Softbuttons 14 Speaker on off 17 Speed Dials 19 Standby Mode 14 System Status 23 T TFTP Settings 28 To answer a call 16 To connect a PC to Dataport I 30 To enter leave the menu system 19 Trademarks 2 Transferring a Call 20 V View outgoing video 17 Volume 17 W Waste handling 2 Welcome menu 14 Wireless LAN Settings 27
4. Remote T e 15 Handling 16 TANDBERG 1000 550 for Cisco CallManager uideo 16 Answernga C 16 Ending END eT P E 16 General US 17 AS 22221 17 View Outgoing Video Selfview rrnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnennnnnnnnnnnnnnnnnnennnnne 17 MICrOPNONE OM ON ctl 17 Speaker ON e 17 Controlling the Camera onnsa 18 MOVING ZOOMING Gamera csini a 18 On Screen SYMDOIS Lasser 18 Advanced WSC Lua 19 EE EE EE EE 19 CAUSE 20 Placing a calon Fold TRETEN 20 Resuming Call on Hold eeeesssssesssseseeeee nennen nennen nennen 20 Transferring a Gall to Another Extension sur 444 20 Redialing the Last Number 21 SOIL VICOS JA ee 21 DIECO as 21 SENINGS EN m 22 se E rr 22 NET ANNA 23 GSE VEE E 23 6 a a mU IM 24 Restore Delat Settings 24 SOWING 25 PE ME 25 TANDBERG 1000 550 for Cisco CallManager Wireless LAN SENGS NPE 27 cce m LETTER 28 DNS SENGS ee 28 Audio SONOS tase cera
5. or cnet 29 Video cal Alert TONG NET VE AS 29 Video S SUIS NN 29 Camera fuus inm 29 Montor BIMES S Hua 29 Wit all AC e ub coco too did 30 POM Set 6 3 9 aiti a e Ne 30 NOSSA ee 30 Peripheral Equipment nrannnnnnnnennnennnnnnnnnnnnnnnnnennnnnnennnnnnennnennvnnnennnnnnnnnne 31 T1000 for Cisco CallManager Peripheral Equipment 31 PC Interface serial Cable sans 31 fe e 31 Bore quc RR 32 T550 for Cisco CallManager Peripheral Equipment 32 PC Interface serial Cable Lasarus v ken 32 APPENAICES Lunde 33 Appendix TIP G GG Gn 33 Appendix 2 Declaration of Conformity eese rceee eere 34 36 TANDBERG 1000 550 for Cisco CallManager Introduction This User Manual is provided to help you make the best use of your TANDBERG unit The TANDBERG 550 1000 for Cisco CallManager offers superior audio and video quality in a fully featured unit Application features Delivers the ultimate visual communication experience with video quality developed by TANDBERG for business video applications Full range of Cisco IP telephony functions including Directory and Call Control as supported b
6. this password use the command ippassword From telnet this is only possible by first entering the correct password 33 Appendices TANDBERG 1000 550 for Cisco CallManager Appendix 2 Declaration of Conformity EC DECLARATION OF CONFORMITY MANUFACTURER TANDBERG TYPE NUMBER TTC7 02 MODEL NUMBER TANDBERG 1000 DESCRIPTION Video Conferencing Unit DIRECTIVES LVD 73 23 EEC This equipment EMC 89 336 EEC complies with R amp TTE 99 5 EEC HARMONISED STANDARDS EN 60950 1992 1 2 4 11 Applied in order to verify EN 55022 1994 compliance with directives EN 61000 3 2 1995 A1 A2 EN 61000 3 3 1995 EN 55024 1998 CTR3 Layer 1 2 and 3 TEST REPORTS CERTIFICATES ISSUED BY Report Certificates No LVD Nemko AS 200046205 EMC Nemko AS 200051122 R amp TTE Comlab 2000 07254 3 2000 07254 4 R amp TTE BABT NC 000165 TECHNICAL CONSTRUCTION FILE NO D12423 YEAR WHICH THE CE MARK WAS AFFIXED 2001 TESTAUTHORISED SIGNATORY Date of issue 16 01 2001 Doc ref D 12423 REV 01 34 TANDBERG 1000 550 for Cisco CallManager EC DECLARATION OF CONFORMITY MANUFACTURER TYPE NUMBER MODEL NUMBER DESCRIPTION DIRECTIVES This equipment complies with HARMONISED STANDARDS Applied in order to verify compliance with directives TEST REPORTS CERTIFICATES ISSUED BY TECHNICAL CONSTRUCTION TANDBERG TTC7 05 TANDBERG 550 Video Conferencing Unit LVD 73 23 EEC EM
7. with nearly 1 500 000 pixels defect pixels may occur resulting in black pixels or bright dots of constant color red green or blue As for any other product with an LCD these defect pixels are more or less visible depending on the nature of the picture But since the LCD features an extra bright LCD allowing an unusual wide view angle range bright dots may be more visible than for regular laptops All units are subject to thorough inspection to ensure that the LCD is well within the quality guaranteed by the manufacturer SHARP TANDBERG 1000 550 for Cisco CallManager Contents nn 7 Menu STUE see 8 NS MANN 9 TTE 9 Connecting Your TANDBERG 1000 for Cisco CallManager System 9 Power TR RETE TERES 10 ON NER EE E 10 Wireless LAN Insert PC Card anravnnnnnnnnnvnnnnvnvnnvnnnnnnvnvnnvnnnnvnvnunnvnnnnvnvnnvnvnnnnvnnnnvnvsnvnnnnvnvnvnnvnnennnn 10 Connecting Your TANDBERG 550 for Cisco CallManager System 11 Microphone 12 Monitor 12 Power Cable 2 13 LAN Cable ve 13 Wireless LAN Insert PC Card oiii aros e FE YU anken Yos Eve ev cu xw cos 13 Eizo LODS DET 14 BETOKE YOU BEGIN EDI tem 14 Welcome Screen snnnnnnnnnvnnnnnnnnnnnnnnnnnvnvnnnvnnsvavnvnvavavnvnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnvnnnvnne 14 SONDUNONS eee 14 Standby Mode savna 14
8. All The three color coded commands shown at the bottom of the screen are called softbuttons and correspond with the quick keys on the remote control This means that to make a call you can press the yellow quick key TIP IF THERE ARE MORE THAN THREE SOFTBUTTONS AVAILABLE THERE WILL BE AN ARROW SYMBOL ON THE LEFT AND OR RIGHT SIDE OF THE SOFTBUTTON SYMBOLS USE THE LEFT AND RIGHT CURSOR BUTTONS ON THE REMOTE TO ACCESS THE OTHER SOFTKEYS Standby Mode Your system will enter standby mode if unused for some time In standby mode the screen will be dimmed Pressing any key or picking up the remote control will wake up the system An incoming call will also wake up the system 14 TANDBERG 1000 550 for Cisco CallManager Getting Started Remote Control The remote control is used to handle calls and to navigate the graphical user interface Quick keys in the menu system Dialing keys into a text field On the T1000 for Cisco CallManager only Camera control and menu navigation keys Frequently used keys allowing you to control your own camera and the far end camera control your volume select and move self view switch your microphone off and navigate I The three buttons on top of the remote control refer to the blocks at the bottom of the screen The text inside the blocks will change depending on which menu is selected and the state of the call The three Quick keys have different colors Used to make a ca
9. Backup TFTP Server Optionally you can enter the IP address of a second server in this field DNS Settings DNS Settings DNS Server 1 DNS Server 2 DNS Server 3 NOTE IF DHCP is USED IN THE IP SETTINGS THE DNS SETTINGS MENU WILL BE DISABLED DNS Server 4 5 DNS Server 5 i DNS domain name lysaker tandberg net Up to five DNS Dynamic Name Server can be configured The minimum required is In addition a DNS domain name must be provided 28 TANDBERG 1000 550 for Cisco CallManager Advanced Use Audio Settings Video Call Alert Tone Alert Volume Audio Settings Video Call Alert Tone 9A eB eC eD eE eF Alert Volume E 2 m ee Different ringing tones may selected You may also select different volume levels for the ringing tone Video Settings Camera Brightness Brightness Auto Press to exit To manually adjust the camera brightness select Manual and use the arrow keys to adjust Select Auto to have automatic brightness adjustment Monitor Brightness Monitor Brightness Aut of METTE Press to exit To manually adjust the monitor brightness select Manual and use the arrow keys to adjust Select Auto to have automatic brightness adjustment 29 Advanced Use TANDBERG 1000 550 for Cisco CallManager Whitebalance Whitebalance Auto Press OK to exit To manually adjust the whitebalance select Man
10. C 89 336 EEC R amp TTE 99 5 EEC EN 60950 1992 A1 A2 A3 A4 A1 I EN 55022 1994 EN 61000 3 2 1995 A1 A2 EN 61000 3 3 1995 EN 55024 1998 CTR3 Layer 1 2 and 3 Report Certificates No LVD Nemko AS 200141221 200207245 EMC Nemko AS 200148249 rev A R amp TTE Comlab 2001 06601 4 2001 06601 3 FILE NO D12821 YEAR WHICH THE CE MARK WAS AFFIXED 2002 TESTAUTHORISED SIGNATORY AUTHORISED REPRESENTATIVE Date of issue NAME SVE KJENNE TITLE PRESIDENT Doc ref D 12821 REV 01 19 02 2002 35 Appendices Appendices Index A Adjusting volume 17 Alternate TFTP Server 28 Answering a Call 16 Audio setup 29 B Backup TFTP Server 28 Basics 15 Battery handling 2 C Call Status 23 Camera controlling 18 Copyright 2 D Dataport configuration 30 DHCP 25 Dialing 16 Directory 21 DNS Settings 28 E Ending a Call 16 Environmental Issues 2 Ethernet Speed 26 G General use 17 H Handling Calls 16 Headset Interface 31 I Introduction 7 IP address 26 IP subnet mask 26 K Kensington Lock 32 L Lines 19 Lock Kensington 32 M Menu structure 8 Menu system 19 Messages 30 Microphone on off 17 Moving camera 18 P PC interface serial cable 31 Peripherals 31 Placing a Call 16 Placing a Call on Hold 20 Precautions 9 Primary TFTP Server 28 Production of products 2 Push button 15 Q Quick keys 15 R Restart 26 Resuming a Call on Hold 20
11. ERG 1000 550 for Cisco CallManager Advanced Use System Status In the system status menu you find information such as address of your unit P subnet mask TIP Use THE UP AND DOWN NAVIGATION KEYS ON THE REMOTE CONTROL TO SCROLL UP Gateway AND DOWN PAGES IN THE MENU DHCP server DNS domain name Current software version TFTP server address Active and backup call managers URLs for Information Directories Messages and Services Serial number of your unit MAC address of your unit Ethernet speed Call Status In the Call Status menu various information about the current call is shown The information is given both for the transmit and receive direction The picture below shows a sample output from this menu Calls Video Transmit Receive System Name 8556 Call rate kbps Video protocol Audio protocol Video format Video rate kbps Audio rate kbps Packet loss sn 23 Advanced Use TANDBERG 1000 550 for Cisco CallManager View Current Settings To show the settings currently used enter the View Current Settings menu Here you will find the current configuration for IP TIP Use THE UP AND DOWN NAVIGATION KEYS TFTP ON THE REMOTE CONTROL TO SCROLL UP AND DOWN PAGES IN THE MENU DNS Audio Video Data Port Hestore Default Settings You may restore system settings to the factory default using this function NOTE THIS FUNCTION WILL REST
12. Menu column will be explained in more detail over the next pages The softbuttons available under the Main Menu window are Calls Directory and Sleep Mode Calls and Directory are explained in more detail later Sleep Mode gives you the choice to put the unit in sleep mode now in 60 minutes or in three hours Lines The extension numbers assigned to your unit are shown under the Lines column To dial from one of your multiple lines press the number on the remote key pad that corresponds with your desired extension and dial the number you want to reach Speed Dials You can assign up to four speed dials on your unit To use the speed dial just press the number on the remote key pad that correponds to the number you want to reach Advanced Use TANDBERG 1000 550 for Cisco CallManager TIP INSTEAD OF USING THE NUMBER KEYS TO ACCESS THE LINES OR SPEED DIALS YOU CAN HIGHLIGHT THE DESIRED FIELD USING THE NAVIGATION KEYS ON THE REMOTE CONTROL AND THEN PRESS OK Calls The calls menu shows the state of the current calls If you are in multiple calls use the up down navigation keys on the remote to select a call The three softbuttons on the screen will change according to the state the selected call is in TIP THE CALLS MENU WILL AUTIMATICALLY POP UP ON THE SCREEN WHENEVER YOU GRAB THE REMOTE CONTROL AND MOVE IT Placing a Call on Hold Press the Hold softbutton NOTE ENGAGING THE HOLD FEATURE GENERATES MUSIC FOR THIS REASON AVOID
13. ORE THE FOLLOWING SETTINGS TO DEFAULT VALUE IP DNS Aupio AND Data PORT YOUR UNIT WILL RE START AFTER YOU HAVE CONFIRMED THAT YOU WANT TO RESTORE THE SETTINGS 24 TANDBERG 1000 550 for Cisco CallManager Advanced Use Network Settings The network settings menu enables you to configure IP TFTP wireless LAN and DNS Network Settings IP Settings Wireless LAN Settings NOTE THe WinELESS LAN SETTINGS MENU MAY l BE AVAILABLE THIS DEPENDS ON WHETHER TFTP Settings YOUR UNIT HAS A WiRELESS LAN CARD SLOT DNS Settings OR NOT Previous Menu Back NOTE You SHOULD NOT CHANGE ANY NETWORK SETTINGS WITHOUT CONFIRMING THIS WITH YOUR SYSTEM ADMINISTRATOR INCORRECT NETWORK CONFIGURATION MAY CAUSE MALFUNCTION IN YOUR UNIT IP Settings IP Settings IP assignment DHCP Static NOTE CHANGES IN THIS MENU WILL NOT HAVE ANY IP address 10 10 EFFECT BEFORE THE SYSTEM IS RESTARTED IP subnet mask 255 255 248 0 Gateway 10 m1 Ethernet Speed 10 Half 10 Full e 100 Half 100 Full Auto Password um ccu IP assignment DHCP Dynamic Host Configuration Protocol can be selected when a DHCP server is present DHCP IP address IP subnet mask and Gateway not used because these parameters are assigned by the DHCP server Static Theunit s IP address and IP subnet mask must be specified in the IP address field 25 Advanced U
14. PUTTING A CONFERENCE CALL ON HOLD Resuming a Call on Hold Press the Resume softbutton Transferring a Call to Another Extension Follow these steps to transfer a call to another extension 1 During a call press the Trnsfer softbutton This puts the call on hold 2 Dial the number to which you want to transfer the call 3 When it rings on the other end press Trnsfer again Or when the party answers announce the call and then press Trnsfer 4 Now the call is transferred and the call is ended If the party refuses the call press the Resume softbutton to return to the original call 20 TANDBERG 1000 550 for Cisco CallManager Advanced Use Redialing the Last Number Dialled To redial the most recently dialed number press the Redial softbutton To redial a number from a line other than your primary line select the desired line and then press Redial Services Selecting this menu enables you to access information services such as weather stock quotes and other services available at your company Use the navigaion keys to select the desired service and press the Select softbutton to enter the service NOTE BEFORE ACCESSING THESE SERVICES YOUR SYSTEM ADMINISTRATOR MUST CUSTOMIZE THEM AND MAKE THEM AVAILABLE TO YOU ADDITIONALLY YOU MUST SUBSCRIBE TO THE SERVICES THAT YOU WANT TO APPEAR ON YOUR PHONE Directory On this menu page you can see records of calls that you have placed received and missed by selecting the app
15. RG 550 for Cisco CallManager System Installation Microphone Cable Connect the microphone to the microphone cable Connect the microphone cable to the microphone input on the TANDBERG 550 for Cisco CallManager Monitor Cable s Scart Europe Connect the Scart adapter to one of the Scart connectors on your monitor Scart Europe amp RCA S Video US Audio The cable with one RCA connector on one side and two RCA connectors on the other side Connect the two RCA connectors to your monitor or Scart adapter Audio Left Right connectors the audio signal from the system is a monaural signal and therefore is fed into both audio in sockets on the monitor Connect the other end to Audio Out Video Connect the S video cable to the S video connector on your monitor or Scart adapter If you do not have an S video connector on your monitor connect the RCA RCA video cable to the RCA connector on your monitor Connect the other end to Video Ouf 12 TANDBERG 1000 550 for Cisco CallManager Connecting with Scart pr a SS ISDN BRI E Audio ot N N e isi IA 55655555 ONLY ONE NOT BOTH Use only one video cable depending on monitor type S Video has best quality Scart adapter Connecting without Scart SS ISDN BRI 2 AAA ell
16. RST CALL MADE IT WILL NOT WORK IF YOU ARE TRYING TO INITIATE A SECOND CALL WHILE HAVING ANOTHER CALL ON HOLD Answering a Call To answer a call use the Answer softbutton or press CoNNEcT On T1000 ron Cisco CALLMANAGER THE PUSHBUTTON AT THE FRONT OF THE SYSTEM CAN BE USED TO ANSWER connect Ending a Call disconnect To end a call use the EndCall softbutton or press Disconnect 16 TANDBERG 1000 550 for Cisco CallManager General use General Use Adjusting Volume Press the VoLume keys to adjust the volume level An on screen indicator will show the current level View Outgoing Video Selfview sellvew Press the SELrviEw key to view your outgoing video To change the image being viewed on the monitor during call press SELFVIEW once move pip Press Move PIP to move your selfview as a Picture in Picture to different corners of the screen or to switch it off Microphone on off mic of mute your microphone press Mic Orr An on screen indicator will appear Press Mic Orr to activate the microphone again Speaker on off To switch off your speaker in a call press the push button at the front of the system An indicator will appear The headset output marked Audio out on the back of the system will then provide the audio of the system The push button can also be used to accept a call General use TANDBERG 1000 550 for Cisco CallManager On Screen Symbols The system has a number of symbols sig
17. ear a bathtub kitchen sink or laundry tub in a wet basement or near a swimming pool or in areas with high humidity J The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions within literature accompanying the equipment O Cleaning Unplug the apparatus from the wall outlet before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instructions Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it paying particular at
18. ll The twelve number keys 0 9 operate in the same way as on a modern push button telephone These buttons are also used when entering a name Push button The push button in front of the system works as the CONNECT button during an incoming call When in a call the button toggles the speaker on off When the speaker is off the audio is available on the headset output marked Headset on the back of the system Getting started TANDBERG 1000 550 for Cisco CallManager Handling Calls Placing a Call There are three ways to place a call A Use the NewCall softbutton A dialing tone is heard and the desired number can be entered To delete a digit use the lt lt soft button To cancel the number entry use the EndCall softbutton or press Disconnect When the required number of digits has been entered the call will proceed automatically B Just start entering the number using the number keys No dialing tone will be heard in this case To delete a digit use the When the required number of digits has been entered press the Dial softbutton and the call will proceed C Press A dialing tone is heard and the desired number can be entered To delete digit use the soft button To cancel the number entry use the EndCall softbutton or press Disconnect When the required number of digits has been entered the call will proceed automatically NOTE USING THE CONNECT BUTTON ONLY WORKS FOR THE FI
19. nalling different settings A Indicates that the volume is turned off on the system Indicates that the microphone is muted turned off Indicates that there is one or more new voice mail messages pending Controlling the Camera Moving zooming Camera To control the Camera use the keys below for pan tilt and for zooming ey NOTE THE TANDBERG 1000 For Cisco CALLMANAGER CAMERA IS EQUIPPED WITH DIGITAL ZOOM WHEN YOU ZOOM IN THE RESOLUTION OF THE IMAGE WILL DECREASE SOMETIMES CAUSING THE SELFVIEW IMAGE TO LOOK A BIT UNSHARP THIS EFFECT HOWEVER WILL HARDLY BE NOTICEABLE ON THE RECEIVED IMAGE AT THE FAR END 18 TANDBERG 1000 550 for Cisco CallManager Advanced Use Advanced Use Main Menu menu N The menu system can be used to select available functions and utilities for the system To enter the menu system and the main menu press the Menu key You may leave the menu system at any time by pressing the Menu key Main Menu Speed Dials 3 My contact 1 TIP MENU STRUCTURE IS PROVIDED IN THE 4 My contact 2 SECTION MENU STRUCTURE Directory 5 My contact 3 Settings 6 My contact 4 Messages NOTE Exit Menu Sleep Mode Services IF NO SPEED DIALS ARE ASSIGNED TO YOUR UNIT THE COLUMN MARKED SPEED DIALS WILL NOT BE SHOWN SIMILARLY IF A SECOND EXTENSION NUMBER IS NOT ASSIGNED TO YOUR UNIT THE COLUMN NAMED LINES WILL NOT BE DISPLAYED The items shown under the Main
20. o need to send material back to TANDBERG as there are no consumables to take care of Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations marking recyclable parts so the waste station can disassemble and re use these parts Production of products Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable TANDBERG 1000 550 for Cisco CallManager Operator Safety Summary For your protection please read these safety instructions completely before operating the equipment and keep this manual for future reference The information in this summary is intended for operators Carefully observe all warnings precautions and instructions both on the apparatus and in the operating instructions C N RISK OF FIRE Equipment Markings REPLACE FUSE AS MARKED The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltages within the product s enclosure that may be of sufficient magnitude to constitue a risk of electrical shock WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS X DEVICE RAIN OR MOISTURE RISK OF ELECTRIC SHOCK DO NOT OPEN Warnings Water and moisture Do not operate the equipment under or near water for example n
21. ow on how to connect Headset Interface It is possible to use a headset with your T1000 for Cisco CallManager To enable audio to your headset press the large button in front of your unit NOTE THe ISDN CONNECTORS ARE NOT IN USE Audio Mini jack Stereo jack 3 5mm connector for headsets 31 Peripherals TANDBERG 1000 550 for Cisco CallManager Kensington Lock You can lock your system using Kensington Lock This is possible by connecting the Kensington Lock to the cooling grill on the back a of the system see drawing T550 for Cisco CallManager Peripheral Equipment PC interface serial cable A PC can be connected to your T550 for Cisco CallManager using a serial cable This enables you to interact with the unit using data port commands This is also possible over LAN using telnet The available commands are specified in a separate document See the illustration below on how to connect COM port 32 TANDBERG 1000 550 for Cisco CallManager Appendices Appendices Appendix 1 IP Password By setting an IP Password on your TANDBERG unit all access to the system using IP Telnet FTP requires a password This password can be enabled from telnet or dataport using the command ippassword lt ip password gt To remove
22. ropriate menu In addition you can search through the corporate or personal phone directory Directory Missed Calls directory Received Calls TIP YOU CAN ACCESS THIS MENU Placed Calls DIRECTLY USING THE DIRECTORIES Corporate Directory BUTTON ON THE REMOTE CONTROL Select directory uc exit ___ 21 Advanced Use TANDBERG 1000 550 for Cisco CallManager To place a call from any directory use the navigation keys on the remote to select the record then press the Dial softbutton NOTE YOU MIGHT NEED TO USE THE EDITDIAL SOFTBUTTON TO ADD DIGITS TO THE FRONT OF THE NUMBER IF FOR EXAMPLE THE CALL WAS AN OUTSIDE LONG DISTANCE CALL Settings The Settings menu holds the following sub menus View Status Network Settings Audio Settings Video Settings and Data Port Settings Settings View Status Network Settings NOTE NETWORK SETTINGS MENU MAY NOT BE AVAILABLE TO YOU THE SYSTEM ADMINISTRATOR CAN DISABLE THIS MENU Audio Settings FROM BEING SHOWN ON YOUR SYSTEM Video Settings Data Port Settings 1 EE View Status In this menu you retrieve information about the system such as the call status and the current settings In addition you can restore all settings back to factory defaults View Status System Status Call Status View Current Settings Restore Default Settings Previous Menu 22 TANDB
23. se TANDBERG 1000 550 for Cisco CallManager IP address IP address defines the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found on the View Status menu IP subnet mask IP subnet mask defines the type of network This address is only used in static mode Your system administrator will provide the correct value for this field Gateway When using DHCP the default gateway will be set automatically If the LAN utilizes static IP addresses IP address subnet mask and default gateway must be specified by the LAN administrator Ethernet Speed Auto The codec will auto detect the speed duplex on the LAN 10 Half The codec will connect to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex Hestart Pressing the Restart softbutton will restart your system If IP assignment is changed it is sufficient to use this softbutton to restart the system 26 TANDBERG 1000 550 for Cisco CallManager Advanced Use Wireless LAN Settings Wireless LAN Settings Q Previous Menu SSID Service Set Identification Example WLANNETWORK Defines a local network id for this wireless region It must be the same for all end points and the access point An endpoint will find the access point if the SSID is correct however if the encryption key is faulty it will not transmi
24. t any data Community optional Community can be used when connecting to an access point where the SSID is the same Example Unit2 WLAN Mode AdHoc Used when not communicating with an access point Managed Used when communication is made through an access point Hestart Make sure the corresponding settings are programmed into the access point Press Restart to activate the settings Recommended access point Required cards Compaq WL410 base station Compaq WL110 11 Mbps Wireless LAN Lucent Orinoco 11 Mbit s SILVER Lucent Orinoco 11 Mbit s GOLD Cisco Aironet 350 series AIR PCM 350 series Enterasys Networks RoamAbout 802 11 DS High Rate Melco Buffalo WLI PCM L11G NOTE THE Carn PCMCIA carD USED MUST COMPLY WITH THE RELEVANT REGULATIONS FOR SUCH CARDS IN THE COUNTRY WHERE IT IS USED THE UNIT MUST BE SUPPLIED BY POWER SUPPLY AC DC ADAPTER PowerBox SPN 460 12 WHICH COMPLIES WITH THE REQUIREMENTS FOR LIMITED POWER SOURCE ACCORDING TO IEC EN 60950 Advanced Use TANDBERG 1000 550 for Cisco CallManager TFTP Settings TFTP Settings Alternate TFTP Server es Primary Server 10 Backup TFTP Server 0 Previous Menu KE ucc un VE ___ Alternate TFTP Server To use an alternate TFTP server select Yes If alternate TFTP server is not be used select No In this case the IP address fields will be disabled Primary TFTP Server Enter the IP address of your TFTP server
25. tention to the plugs receptacles and the point where the cord exits from the apparatus Attachments Only use attachments as recommended by the manufacturer Accessories Use only with a cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Lightning Unplug this apparatus during lightning storms or when unused for long periods of time ISDN cables CAUTION To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Servicing Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has been spilled or objects have fallen into the apparatus If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being dropped or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions LCD Display The TANDBERG 1000 is equipped with a high quality LCD display Nevertheless due to the complex production process and the high resolution
26. ther than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak he socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching the power OFF 1TR6 network type is not approved for connection directly to the telecommunications network This network type is only to be used behind a PABX This product complies with directives LVD 73 23 EC EMC 89 366 EEC R amp TTE 99 5 EEC Connecting Your TANDBERG 1000 for Cisco CallManager System Installation TANDBERG 1000 550 for Cisco CallManager Power Cable Connect the power supply to the DC in input on the system LM Connect the power cable to the power supply Connect the power cable to an electrical distribution socket Ethernet LAN Cable Connect a LAN cable from the Ethernet connector on the system to your LAN Wireless LAN Insert PC Card e Remove the dummy card by pressing the Eject button next to the slot Insert the Wireless LAN PC Card NOTE MAKE SURE YOU INSERT THE CARD IN THE RIGHT DIRECTION SEE DRAWING PUSH THE CARD INTO THE SLOT UNTIL THE EJECT BUTTON POPS UP See Wireless LAN Settings for configuration TANDBERG 1000 550 for Cisco CallManager Installation Connecting Your TANDBE
27. ual and use the arrow keys to adjust Select Auto to have automatic whitebalance adjustment Data Port Settings The system provides one standard RS232 serial port to allow computer to be connected for data transfer and control purposes TIP WHEN CONNECTING TO A PC THE CONNECTING CABLE MUST BE A STRAIGHT THROUGH RS232 CABLE If you wish to connect a PC to the Dataport you must ensure that the PC and the system are identically configured The available settings are Data Port 1 Baudrate 1200 2400 4800 9600 19200 38400 Parity None Odd Even Databits e 7 Stopbits 91 2 Messages If there is a new message waiting to be played back you can acces this using the Messages menu If no messages are waiting there will be no response activating this menu NK TIP SYMBOL ON THE LEFT INDICATES THAT THERE ARE NEW MESSAGES PENDING 30 TANDBERG 1000 550 for Cisco CallManager Peripherals Peripheral Equipment This chapter will explain how to connect peripheral equipment to your system such as computers and head sets T1000 for Cisco CallManager Peripheral Equipment PC interface serial cable A PC can be connected to your T1000 for Cisco CallManager using a serial cable This enables you to interact with the unit using data port commands This is also possible over LAN using telnet The available commands are specified in a separate document See the illustration bel
28. uld not be construed as a commitment by TANDBERG The information in this document is believed to be accurate and reliable however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TANDBERG This document was written by the Technical Support Department of TANDBERG Norway We are committed to maintaining a high level of quality in all our documentation Towards this effort we welcome your comments and suggestions regarding the content and structure of this document Please fax or mail your comments and suggestions to the attention of Product Support Department TANDBERG Philip Pedersensvei 22 1366 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 Environmental Issues Thank you for buying product which contributes to reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either none or few consumable parts chemicals toner gas paper Our products are low energy consuming products Battery handling Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment please follow guidelines on the packing material for handling and disposal of the batteries Waste handling N
29. y the Cisco Call Manager Software upgradeable to grow with the capabilities of the Cisco CallManager Includes XML applications which deliver a range of information services to the desk top Interoperability with ISDN networks via the Cisco CallManager gateway function Performance features Bandwidth up to 768 kbps PC card slot for wireless LAN connection TIP IN THIS GUIDE WE VE INCLUDED HELPFUL TIPS AND NOTES THEY APPEAR LIKE THIS TANDBERG 1000 550 for Cisco CallManager Menu structure menu gt The on screen menu structure is shown below Press Menu to enter or leave the Main Menu Calls Services Directory Settings Messages Missed View Calls Status System Status Calls Settings Placed Audio Status Settings Corporate Video Settings Directory Settings Restore Default Data Port Settings Settings TFTP Settings DNS Wireless LAN alance Press Upr Down LeFT RIGHT to navigate Press Ok to select TANDBERG 1000 550 for Cisco CallManager Installation Installation Precautions Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone o
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