TANDBERG Media2 User's Manual
Contents
1. Step two Connect to Ethernet Port A Connect an Ethernet cable from Ethernet Port A to an Ethernet switch rather than a hub to minimize interference from other devices on the network The Ethernet port is a 10 100 1000 Mbps auto sensing connection Ethernet Ports B C and D may not be supported in the software supplied N with your blade Do not connect to these ports unless the web interface allows you to configure them Do not connect multiple ports to the same subnet unless instructed to do so by the web interface Initial configuration Step one Configure Ethernet Port A settings The default setting for the Media2 blade Ethernet ports is auto sensing mode If the switch ports to which you connect the Media2 blade are not also set to auto sensing mode then you need to configure the Media2 blade Ethernet ports to use the same speed and duplex mode Both ends of the Ethernet connection must be configured in the same A way For example either configure both ends of the link to be auto sensing or configure both ends to operate at the same speed and duplex A To establish a 1000Mbps connection both ends of the link must be configured as auto sensing To configure Ethernet Port A log in to the Supervisor s web interface and go to Hardware gt Blades For more information about c2. A Note that shutting down the Media2 blade will disconnect all participants Troubleshooting and technical support information Troubleshooting and technical support information Using the event log to help solve a problem Unless you are experiencing a problem all event logging sources should be set to the default which is Errors warnings and information For more information about configuring the event log refer to the online help accessible from the web interface You can use the event log to produce debugging information to assist technical support in solving your problem However we recommend that you only alter the setting of the event log under the guidance of technical support In particular you should not turn on event logging sources without good cause or advice from technical support Getting more help If the documentation does not answer your question or you have a problem with one of our products 1 Refer to the Technical FAQ section of the web site We keep the Technical FAQ section up to date with the latest information from our technical support team regarding the resolution of customer issues 2 Contact your reseller Our resellers have a wealth of experience with our products and this is often a quick way of solving a problem 3 If your query remains unsolved there is a web form in the support area of the web site that you can complete Ensure that you provide all the details requested by the form to assi
3. Codian MCU MSE 8510 Getting started TANDBERG Codian MCU MSE 8510 Getting started Copyright Codian 2008 All rights reserved This Getting Started Guide may not be copied photocopied translated reproduced or converted into any electronic or machine readable form in whole or in part without prior written approval of Codian Limited Codian Limited reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of Codian Limited to provide notification of such revision or change Codian Limited provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose Codian Limited may make improvements or changes to the product s and or the program s described in this documentation at any time All other product and company names herein may be trademarks of their respective owners 61 0021 01 rev 01 TANDBERG Philip Pedersens vei 20 1366 Lysaker Norway Telephone 47 67 125 125 Telefax 47 67 125 234 Video 47 67 117 777 E mail tandberg tandberg com www tandb erg com Table of contents Generalinform tion u0 PP R a a sense secheny 1 About the MSE 8510 Media2 blade Port and LED location LED behavior Installing the Medi
4. N guest participants use the Guest numeric ID and optionally the Guest PIN For more information refer to the online help 4 If you are using a gatekeeper check H 323 gatekeeper if you are using a SIP registrar check SIP registrar 5 Ensure the Maximum duration of the conference is sufficient the default is one hour 6 All other values can be left at their default settings Refer to the online help for further information about the available settings Note that if you do not configure the conference to start immediately it will become a scheduled conference and will be inactive until its start time 7 Scroll down and click Add conference The conference you have created is now active if you used the default immediate start time and participants can join in one of two ways either the Media blade can call out to specified endpoints or endpoints can dial in Any endpoints that have been added to a conference as pre configured participants will be called in to the conference by the Media blade Calling participants in to a conference To call participants in to a conference 1 In the web interface of the Media2 blade go to Conferences and click on the name of an active conference On the Participants tab click Add participant to call out to an H 323 or SIP endpoint In the Address field e where there is no H 323 gatekeeper or SIP registrar type the IP address host name or SIP URI of an accessible endpoint
5. a2 blade EEE HEHE E E SEHE TEE 3 Step one Install the Media2 blade into the MSE 8000 chassis 3 Step two Connect to Ethernet Port A uneessssnssssunssensssnnsssnnssennssennssennsssnsssnnssennne 5 Initial configuration ssscscsscsosesconsvsecssvedseevesecssveccenveseceuscesebdesseeseseusestebesstebscecsuvesctebvcedsueceetvee 6 Step one Configure Ethernet Port A settings 6 Step two Assign an IP address to the Media2 blade 6 Configuring the Media2 blade a ccoanmccomosmece 7 Step one Log in to the Media2 blade unsnsennseeennsesennnssennnssennnnenennnseennn 7 Step two Allocate port LICENCES uesseesssennsesussseunssenssennssnnssennssennsssnnssennsssunssnnne 7 Step three Using an H 323 gatekeeper or SIP registrar optional 7 Step four Add endpoints optional cssecssssccsseccnscecsescsseecessecsseecsneeesneeesees 8 Using the Media2 blade unee Creating Conferences usneennsseennssennnnseen Calling participants in to a conference Calling in to a conference SR Instructing conference participants Checking for Updates oa scesscccsccsciccsesscsssistasectovececscsasasstesedanseceatbelessctassetucssebececedescaascnastbanscele Troubleshooting and technical support information Using the event log to help solve a problem Getting more help General information General information About the MSE 8510 Media2 blade T
6. ate is to have the Media2 blade automatically call them when the conference starts To do this you configure their endpoints on the Media2 blade When you set up a conference you can choose the endpoints from the Pre configured participants list This is easier than entering each endpoint s details every time Participants that are pre configured for a conference will automatically be called by the Media2 blade to join that conference To define pre configured endpoints 1 In the web interface of the Media2 blade go to Endpoints e ToaddaH 323 endpoint click Add H 323 e Toadda SIP endpoint click Add SIP e Toadda VNC screen click Add VNC 2 Configure the endpoint settings you require using the online help for further assistance 3 Click Add endpoint Using the Media2 blade Using the Media2 blade Creating conferences To create a conference 1 In the web interface of the Media2 blade go to Conferences and click Add new conference 2 Type a Name for the conference for example SalesMeeting 3 Type an optional numeric identifier for example 123 This will be the telephone number that participants can use to join the conference when calling in to the Media2 blade via a gatekeeper or SIP registrar There are two types of conference participant chairperson and guest N IDs and PINs allow participants to connect to conferences as the correct participant type Chairperson participants use the Numeric ID and optionally the PI
7. blade from the slot into which you are going to install the Media2 blade 1 Using a No 1 Phillips screwdriver loosen the screws in the retaining latches with an anti clockwise quarter turn Open both retaining latches on the front of the blade or blanking blade When open a retaining latch is at a 90 angle perpendicular to the front of the blade ii Slide out the blade or blanking blade 2 Open both retaining latches on the front of the Media2 blade When open a retaining latch is at a 90 angle perpendicular to the front of the blade 3 Slide the Media2 blade into the blade slot as shown in Figure 2 until it stops 4 Simultaneously close both retaining latches on the blade thereby engaging the connectors at the rear of the blade to secure in the chassis as shown in Figure 3 5 Using a No 1 Phillips screwdriver tighten the screws in the retaining latches with a clockwise quarter turn The power is connected automatically as soon as you close the latches The LCD panel displays messages as parts are checked and eventually you see Waiting for application to boot after which the Codian logo appears Figure 2 Inserting a blade into the chassis Installing the Media2 blade Figure 3 Closing the retaining latches on the front of a blade
8. ch you can print out and give to conference participants Checking for updates It is a good idea to regularly check for updates to the main Media2 blade software image This section describes how to upgrade the Media2 blade using the web Note that you can also upgrade the Media2 blade using FTP this can be more reliable if you are upgrading the device remotely Upgrading your device via FTP is described in the release notes that are available alongside the software images in the support section of the web site To check for and download updates 1 Log in to the Media2 blade web interface and go to Status gt General 2 Make a note of the software version that is currently installed 3 Go to the support section of the web site and check if a more recent release is available for the Media blade 4 Ifa more recent release is available download it and save it locally To upgrade the Media2 blade Unzip the software release file that you downloaded In the Media2 blade web interface go to Settings gt Upgrade In the Main software image section click Browse and locate the unzipped file gt A N Click Upload software image The browser begins uploading the file to the Media2 blade and a new browser window opens to indicate the progress of the upload When finished the browser window refreshes and indicates that the software upgrade is complete 5 Go to Settings gt Shutdown to shut down and restart the Media2 blade
9. er to your reseller You can configure two streaming options on the Media2 blade that will be available for users to choose between when streaming conferences For each streaming option you must choose a media player QuickTime RealPlayer or Windows Media Player and a bit rate To configure streaming options 1 In the web interface of the Media2 blade go to Settings gt Streaming 2 Configure the streaming options you require referring to the online help for more details about options 3 Click Apply changes Streaming users will need to have installed one of the media players that you have chosen for the two streaming options Streaming users might also need to install Java from www java com To stream a conference 1 Ina web browser go to the IP address of the Media2 blade or if you are already logged in go to Home and click Streaming only interface 2 Type in a Sign in name the name by which you will be identified if you chat and the Conference ID the numeric identifier of the conference 3 Click Stream this conference and streaming will start 11 Instructing conference participants You need to tell conference participants how to join conferences You can also tell them how to use the Far End Camera Controls FECC to navigate menus in the auto attendant and choose conference layouts There is a document Getting Started Accessing Conferences available in the documentation area of the web site whi
10. he MSE 8510 Media2 blade is a technologically advanced media processor that fits into an MSE 8000 chassis It can be used as a Multipoint Control Unit MCU combining continuous presence high definition video conferencing and the highest possible voice quality Port and LED location Figure shows the position of ports and LEDs on the Media blade Figure 1 Media2 blade front panel dh USB Port amp Activity LEDs en m Admin Bort Console Port I I aaa amp Activity LEDs E Status LED Alarm LED L Ethernet Ports amp Status LEDs aa LCD Display Codian Media2 MSE 8510 Power LED LED behavior Table 1 describes the behavior of the LEDs Table 1 Media2 blade LED behavior LED Color Indicates USB Port Activity Green Reserved for future expansion Admin Port Activity Green Reserved for future expansion Status Green The Media2 blade is operating normally Alarm Red The Media2 blade is booting or has developed a fault for example temperature is outside normal limits gt battery failure of the internal clock Refer to the web interface for more information about the problem go to Status gt Health Ethernet Port Status for each Ethernet port and Admin port FDX Green The link has been negotiated as a full duplex link Act Green Packets are being transmitted on t
11. his port Link Green The speed of the link from this port which is either 10 100 or 1000 Mbps Power Blue The Media2 blade is receiving power from the MSE 8000 chassis Installing the Media2 blade Installing the Media2 blade A A A A A Important Before installing the Media2 blade into the MSE 8000 you must read the safety information for the MSE 8000 chassis at http www codian com safety htm Although blades are hot swappable parts you must only remove one blade at any time Remove the power from the MSE 8000 if you need to remove more than one blade at a time Before hot swapping a blade shut down the blade using the web interface Do not shut down a blade during a software upgrade or if the blade is processing for example if a conference is taking place on a Media blade The MSE8000 backplane uses high performance data connectors Do not remove Media2 blades unless necessary because doing so may reduce the life of these connectors Make sure that you have the correct power requirements and sufficient power in your PSU for information on powering the MSE 8000 refer to the Getting Started Guide that accompanied the chassis Step one Install the Media2 blade into the MSE 8000 chassis A A You must install either a blade or a blanking blade in each of the ten positions in the chassis The Supervisor blade must be installed into slot 1 of the MSE 8000 chassis 1 Remove the blade or blanking
12. ned to the Media2 blade from the Supervisor s Port licenses page where the MSE 8510 Media2 blade is supporting high definition conferencing each port requires more than one port license Use the online help for assistance Step three Using an H 323 gatekeeper or SIP registrar optional If you have H 323 endpoints using an H 323 gatekeeper can make it easier for participants to call in to a conference You can configure the Media2 blade to use an external gatekeeper or its own built in gatekeeper For information about using the built in gatekeeper refer to the online help If you have SIP endpoints using a SIP registrar can make it easier for participants to call in to a conference To configure the Media2 blade to use an H 323 gatekeeper 1 In the web interface of the Media2 blade go to Settings gt Gatekeeper 2 Enable H 323 gatekeeper usage and configure the settings you require using the online help for further assistance 3 Click Apply changes To configure the Media2 blade to use a SIP registrar 1 In the web interface go to Settings gt SIP 2 Configure the settings you require using the online help for further assistance 3 Click Apply changes A Before you configure the Media2 blade to use and register conferences to a SIP registrar you must set up the Media2 blade and its conferences on that SIP registrar Step four Add endpoints optional One way to add participants to a conference that you cre
13. on your network e if you are using an H 323 gatekeeper enter the number registered with the gatekeeper for the required endpoint e if you are using a SIP registrar enter the number registered with the SIP registrar for the required endpoint Leave the other fields as their default values and click Call endpoint The Media2 blade automatically connects to the endpoint If the endpoint is not configured to automatically answer calls accept the call on the endpoint Calling in to a conference Participants can call in to conferences in either one of two ways gt 10 if you have given the conference a numeric identifier and you are using an H 323 gatekeeper or SIP registrar tell participants to dial the numeric identifier from their endpoint to join that conference participants can dial the IP address of the Media2 blade to access the auto attendant of the Media2 blade Participants will see a menu of available conferences on their video screen and will hear instructions Using the Media2 blade Streaming conferences Streaming is a way of viewing a conference in a standard web browser The Media2 blade allows streaming of video and if enabled for a conference the streaming of data You can also conduct a text chat and add notes and drawings to the data stream Note that to use the chat facility when streaming a conference your Media blade needs the web conferencing feature key For more information ref
14. onfiguring the port refer to the online help accessible from the Supervisor s web interface Step two Assign an IP address to the Media2 blade You can use the Supervisor s web interface to configure the IP addresses of all blades installed in the MSE 8000 Note that all blades are supplied with DHCP enabled and therefore the Media blade will attempt to find an IP address The LCD panel will show the IP address allocated You can either keep this setting or assign static IP addresses to a blade from the Supervisor s web interface To view or configure the IP address of the Media2 blade log in to the Supervisor and go to Hardware gt Blades To access the web interface of the Media2 blade go to Hardware gt Blades and click the IP address of that blade Configuring the Media2 blade Configuring the Media2 blade Step one Log in to the Media2 blade All administration of the Media2 blade is performed via the web interface To log in to the web interface of the Media blade 1 Log in to the Supervisor s web interface 2 Go to Hardware gt Blades and click the IP address of the Media2 blade 3 Click Login and then click Change log in and enter the user name admin with no password Codian recommends that you change the admin account to use a A password as soon as possible To do that go to Users click the admin link and provide the required user information Step two Allocate port licences Port licenses must be assig
15. st the technical support team in resolving your problem e the serial number and product model number for example MSE8510 of the MSE blade e the software build number to find this in the web interface go to Status gt General e where you purchased the MSE blade e your contact email address or telephone number 61 0021 01
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