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TANDBERG D1459501 User's Manual

1. Field prefix Q 931 port RAS port Authentication User name Password Pas sword confirm Advanced H 323 settings Use static ports Port range NAT NAT address Field description be entered before the 164 alias ofa Recording alias when calling the Content Server If in a cluster the non live and live Q 931 ports used for H 323 call setup can be changed If in a cluster the non live and live RAS ports used for gatekeeper registration can be changed By default authentication is Off The user name to authenticate to the gatekeeper The password to authenticate to the gatekeeper Deselected by default This means that the ports to use are allocated dynamically when opening a TCP UDP connection 3230 to 3270 is the standard firewall port range select the range appropriate to your local firewall settings Network Address Translation NAT is used when the Content Server is connected to a router with NAT support The default setting is Off The global external address to a router with NAT support Usage tips prefix will be used for Recording aliases with no live streaming outputs the live gateway prefix will be used for Recording aliases with live streaming outputs For more information see Displaying the cluster overview Leave as the default or select ports that are not being used by the Content Server see Port information Leave as the default or select ports
2. If registered as a gateway this prefix must Usage tips If specified this address is used for the Share link displayed on the Recorded conferences page and the conference URL displayed on the Edit conference page Otherwise links to conferences use the address that you typed in the browser URL to log in to the Content Server Click View all gatekeeper registrations to display a page showing all the system and Recording alias registration details See Displaying gatekeeper registrations Enter the Gatekeeper address an H 323 ID and or an E 164 alias and choose the Registration mode The gatekeeper must be enabled for a cluster it is not possible to disable the gatekeeper functionality Manual gatekeeper discovery means that the Content Server registers with one specific gatekeeper identified by its IP address or fully qualified domain name If the Content Server is in a cluster its H 323 ID is not set here but in the server overview page If the Content Server is in a cluster its E 164 alias is not set here but in the server overview page If you select Gateway enter the H 323 gateway prefix and the E 164 gateway prefix The registration mode for a cluster must be Gateway For a cluster enter non live and live H 323 and E 164 gateway prefixes The prefixes you enter cannot be subsets of each other make sure they are unique and that they follow the dialing plan set up on your VCS The non live gateway
3. In Completing the backup or restore wizard check the summary of your choices and click Finish The backup process takes approximately 10 minutes per 5 GB of data Progress is displayed and a detailed report is provided when the backup completes Configuring a scheduled backup Follow these steps to set up a routine repeated backup 1 ODN OO 10 11 12 13 If you are not backing up to a network location but using a USB hard drive a Connect the USB hard drive to a USB port on the Content Server b Log in to the Content Server using Remote Desktop and make sure that the USB hard drive appears in My Computer If it does not go to Start gt Administrative Tasks gt Computer Management and map a drive to a letter that does not conflict with those already in use If necessary use the Windows help Open the Backup and restore wizard o Through the web interface using Internet Explorer go to Management settings gt Windows server gt Maintenance gt Backup Note that Internet Explorer s security settings may prevent the necessary Active X scripts from running so that you cannot access the Windows Server administration interface or some of its tools To overcome this issue add the URL of the Content Server to the trusted sites in your browser go to Tools gt Internet Options Then select the Security tab and click Trusted sites Click Sites enter the Content Server s URL and click Add Click Close and OK o Using R
4. Note The link uses the Frontend address specified in Site settings or if it was not defined the URL you typed in to your browser to log in to the Content Server TANDBERG Content Server printable online help 18 Calling out to record If your login account has creator privileges you can dial out to an endpoint and record the endpoint s camera view for the duration of the call as an ad hoc conference Scheduled as opposed to ad hoc conferences can be recorded using the TANDBERG Management Suite TMS see Using TMS to schedule conferences to be recorded on the Content Server and the TMS online help for more information A maximum of five calls can be recorded either scheduled or ad hoc simultaneously and two of these can be streamed live To dial out and record a call 1 Go to Conference setup gt Create conference 2 Complete the fields using the table below 3 Click Place call 4 To end the call either hang up from the remote endpoint or system or click End call Field Field description Usage tips Create conference Recording Choose a Recording alias to be You may have a Personal Recording alias or alias used for this call have been advised which System Recording alias to use If the conference is to be watched live i e while it is recording select a Recording alias that allows this Conferences recorded with non live streaming Recording aliases can only be watched after their outputs have been pro
5. Click Log in in the top right of the window Enter your user name and password Contact your local site manager for more information The Recorded conferences list opens and the appropriate menus for your role are displayed at the top of the page Supported browsers plugins amp platforms TANDBERG recommends that you use software mentioned on this page to ensure that you can watch stream conferences successfully Supported browsers Ensure that you have JavaScript ActiveX and media plugins enabled in your browser The Conference play properties check determines the conference formats that you can watch on your computer and displays this information in your Preferences If you have installed uninstalled a plugin but the Content Server has not been automatically updated go to Preferences and click Recheck properties MPEG 4 MPEG os Browser Windows Media for 4 for ier QuickTime Flash Mac Mozilla Firefox 2 and higher Yes Silverlight 2 0 or Yes Yes No v10 5 or higher higher Safari 2 and higher Yes Silverlight 2 0 or Yes Yes No higher Windows Mozilla Firefox 2 and higher Yes Yes Yes Yes Internet Explorer 6 and Yes Yes Yes Yes higher i Microsoft Silverlight plugin for MacOS is available as a free download at the time of publishing from http silverlight net ii The Content Editor is not available on Apple Macintosh computers using Silverlight for conferences in Windows Media format The following Micr
6. Field Field description Usage tips than 30 minutes Conference permissions Who can Groups and users who can view the One of view this conference Use Check access list conference to validate your entries they are also checked when you Save Allow access to all users including guests f Allow guest access is selected in Site settings this field is displayed If selected all users including guests can view the conference e Allow access to all authenticated users If Allow guest access is not selected in Site settings this field is displayed If selected all authenticated logged in users can view the conference e Allow access to only these authenticated groups and users lf selected then only groups or users entered in the field below can view the conference Enter all or part of the name or display name of the group or user either one per line or separated by a semicolon If only part of a group or user name has been entered then clicking Check access list or Save adds all matching groups and users to the list Note After clicking Check access list or Save the users entered will have the following formats o Local authentication mode MACHINENAME user name o Domain authentication mode DOMAINNAME optional user name o LDAP authentication mode user name All groups will be in the format group name where the group name is expanded to the full LDAP name for example CN group name OU staff DC com
7. ccccceeesseeeeeceeeeeeeeeeeeseeneeeeeeeeeseeseeeeeeeeeeeeeesseeeenanees 86 Configuring site Settling soo aiiis ccc 2 ssccce cess asetseacece cc cpete cake ac dadnde ects nnmnnn nnmnnn nnmnnn 89 Displaying gatekeeper registrationS cccccccsscessseeeneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeennees 97 Displaying SIP reglstratlons s ccsvicccccccsccecsicccenevececesastie wena exewenashesccuereheweaennteeceewekaeenecheentiet 98 Exporting and importing CONPFErENCES cccccseceeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeseeeeeeeeeeeenneeeeneeees 99 Exporting and downloading a conference ue eee ce een ce ee eeee ee eee ae ee ee taaeee ee eaae ee ee eaaeeeeetaaeeeeetaeeeeeeaeeeeneaa 99 Importing A CONFEFENCE rsrs isinan eaaa AE T S RA AA EEA N 100 Displaying the cluster OvervieW sssssnnnsssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 101 Displaying the cluster OVErVICW eeeeeceeeeeeeeeeeeeeeeeeeeeaeeeeeeaaeeeeeseaeeeeeteaeeeeesaaeeeeesaaeeeeesaeeeeeeeeeaeeeeeeeaeees 101 Working with the l09S ssssnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnna 102 GontentiEngine logs iarsin ii ai din iti a iai dn eel tela 102 Transcode Engine lOS ocrcrirneceni iie aa E aTa A AAL EEN NENEA EAN 102 Helper lOgSiw 2 28 eee ea i i E A a ees ee 102 Content Library logs icine ieee civ hed el a ee eae ated dad eli ated ae 103 Backing up and restoring the Content Server ccecccceeseeeeeeeeee
8. for portable download for portable devices devices iPod section where you can edit output and Zune settings for Downloadable for portable devices iPod and Zune Downloadable Select to open the Outputs to for general download for general purpose purpose section Distributed to Select to open the Outputs for Podcast distribution to Podcast Producer Producer or or iTunes U section where you iTunes U can edit output settings for Field Outputs to view in the Content Server web interface Field description Podcast Producer and iTunes U Output layout Select the layout to use On demand formats Select up to three of the four formats Windows Media for playback using Windows Usage tips One of Two videos creates one stream for the main video stream and one for the Dual video stream to be displayed in the Content Viewer If the dual video stream is not used during the call then only the main video stream is shown during on demand playback Two streams are displayed for live conferences irrespective of whether the dual video stream is being used that is a portion of the Content Viewer shows the default Content Server image shown here while there is no dual video stream in the conference TANDBERG Recording amp Streaming Solution Joined creates one stream consisting of the main video stream on the left and the dual video stream to the right For Live broadcasts the image shown above is
9. go to Maintenance gt Shutdown gt Restart Error The Content Server is out of disk space less than 5 disk space remains free on the C or E drive or on the network attached storage NAS or the Content Server has lost connection to the NAS Current calls are dropped and new calls or offline transcoding jobs are not accepted To exit Error mode free up disk space or if the storage location is on a NAS see below check the NAS the share permissions and the network For more information see Storing recordings A QOreans that the service is running If the service is not running a is displayed with the last time and date that the service contacted the database An orange bar represents a call with live streaming outputs A brown bar represents a call with on demand outputs only Click on a conference name to display the Edit conference page for that conference or No If the Content Server is currently transcoding the Transcoding job list displays a list of conference names that are currently being transcoded the outputs being produced and the percentage complete Shows the outputs being produced and the percentage completed Click on a conference name to display the Edit conference page for that conference The End all calls button is displayed when there are live calls This is used to generate keys required to serial upgrade the Content Server number Software The currently installed software
10. where the client is on the same subnet as the Content Server The efficacy of higher values LAN TTL 32 WAN 64 Internet 128 Unrestricted 255 depends on the network configuration Do not select this option if you are streaming from an external streaming server You can check the default media storage location in the Server overview The default media location for MPEG 4 for QuickTime files is media location data www Field Field description Usage tips Write movies to an Select to write media to an Choose this option if the streaming server is alternate location external streaming server using on an external server which has a shared a shared drive or UNC path drive accessible to the Content Server Enter the shared drive or UNC path e g server name shared in the Alternate path field FTP movies to Select to use FTP to transfer Choose this option if the streaming server is location media files to the external on or can access a shared drive on an streaming server after the call external server that is running an FTP has ended service If you select this option complete the other fields in this section Then check the FTP upload functionality by clicking Test FTP FTP upload is also tested every time the Media server configuration is saved Server address The IP address or DNS name of the FTP server Port The port number of the FTP service Most FTP servers will use port 21 Directory The directory
11. 3 above 4 Inthe TCS wizard select the NAS wizard and then use the Update user account option to update the Content Server Follow the on screen instructions Changing the storage location back to the default storage location You will not be able to complete this process if the media size on the NAS is larger than the space available on the E drive Check the data folder size on the NAS first and if you want to proceed delete some conferences using the Content Server web interface if your NAS data folder is larger than space available on the E drive Follow the steps in the previous section Changing the storage location to use a Network Attached Storage from step 5 onwards but select Return media to local storage in the wizard and enter the new location in which to store media Changing the storage location from one NAS location to another You will not be able to complete this process if the media size on the original NAS location is larger than the space available on the destination drive Check the data folder size on the NAS first and delete some conferences if necessary Follow the steps in the previous section Changing the storage location to use Network Attached Storage from step 5 onwards but select Move media to a different network location in the wizard and enter the new location in which to store media TANDBERG Content Server printable online help 42 Displaying the Categories list A conference can be assigned a
12. Allow guest access Email settings Send email Field description domain which the Content Server uses to identify who is trying to log in The User DN Distinguished name is a unique name for this account comprising e CN Common Name of the special account e OU Organizational Unit e DC Domain Object Class User DN examples CN user_account OU employees DC co mpany DC com CN user_account OU marketing DC com pany DC com Note that DNs can have many more than four parts The password for the account identified above Select to enable unauthenticated access to the Content Server as a guest user that is without logging in Select to send an email when a Usage tips Base DN examples OU employees DC company DC com OU marketing OU employees DC co mpany DC com In this example OU marketing is contained within the OU employees therefore OU employees DC company DC com identifies all employees including the Marketing department and OU marketing OU employees DC co mpany DC com identifies users from the Marketing department only This account must have read membership privileges that is privileges to retrieve users memberOf attributes from Active Directory using LDAP You can use an existing account or create a new special account with those privileges This account does not need to be inside the search tree specified in the Base DN When selected e Users do not have to a
13. C Windows Security and look for files called edb log There is edb log and at least one more file often called edbtmp log or edb0000 log DO NOT delete edb log but delete the other files Not removing these files could result in future upgrades failing following a restore 5 Start the Backup and restore wizard go to Start gt All Programs gt Accessories gt System Tools gt Backup Select Restore files and settings and click Next In What to restore select Local Disk C Local Disk E and System State and click Next In the Completing the Backup or Restore Wizard click Advanced oO MN From Where to restore leave the default setting Original location Click Next and OK to acknowledge the warning 10 In How to restore select Replace existing files and click Next 11 Leave the default options selected in Advanced restore options and click Next 12 Check the choices and click Finish 13 The restore process starts and progress is displayed When it completes you can display a detailed report by clicking Report 14 You must restart the Content Server after the restore process TANDBERG Content Server printable online help 106 Shutting down and restarting the Content Server The Content Server can be shut down using the LCD panel TANDBERG recommends that you end all calls on the Content Server before you shut down otherwise the conferences may fail Note If calls are in progress when the shut down occu
14. Category to make searching for conferences faster Six Categories come with the Content Server Announcements Education General Meetings News and Training Each Category has a name and can have a description Site managers can display the Categories list go to Management settings gt Categories From the Categories list they can e Edit existing Categories click Edit for the Category that you want to change Delete Categories select the Category and click Delete selected If you delete a Category that is in use in a conference or Recording alias the conference or Recording alias then has no Category e Add new Categories click Add category There is no limit on the number of Categories that can be added Recording aliases can be assigned a Category so that any conference created using the Recording alias is assigned that Category Note In the View Conferences pages guests unauthenticated users and users with the viewer or creator role who have logged in only see a Category in the drop down list if there is a conference in that Category that they have permissions to see The number of conferences in each Category is displayed in brackets All Categories are displayed to site managers Adding amp editing Categories Administrators can add and edit Categories A conference can be assigned a Category to make searching for conferences faster in the View conferences pages To add a new Category 1 Goto Managemeni seiti
15. Note The Windows Media player will automatically use protocol rollover if necessary The default streaming protocol for the Windows Media player is RTSP on port 554 If the player cannot obtain the stream using RTSP because the port is blocked on a firewall for example then it will automatically rollover to MMS MMS port 1755 is a deprecated streaming protocol and is not used as a streaming transport for Windows Media Player version 9 and above The player will then try HTTP on port 80 The Content Server will redirect any requests for Windows Media streams on port 80 to the correct HTTP port used by the Windows Media Streaming Server on the Content Server port 8080 Streaming Windows Media from the Content Server to the Silverlight player uses the following port Port Streaming Media Protocol Firewall Information 8080 HTTP Needs to be open between the Content Server and the Silverlight player Note The Silverlight player will request the stream on port 80 because this is the default HTTP port The Content Server will redirect any requests for Windows Media streams on port 80 to the correct HTTP port used by the Windows Media Streaming Server on the Content Server port 8080 Serving MPEG 4 for QuickTime MPEG 4 for Flash or Real Media from Content Server using the default Local IIS Web Server Media server configuration uses the following port Port Streaming Media Protocol Firewall Information 80 HTTP Needs to be open between the
16. SIP address URI that is registered This address is set in Site settings SIP display The SIP display name sent with the This is presented as a description of the SIP URI name registration This is set in Site by the SIP registrar to other systems settings tall ieee ncaa A icai that there is a problem and the error sae g message explains why Recording alias registrations SIP address The SIP address URI that is registered This is set in a Recording alias SIP display The SIP display name sent with the name registration This is set ina Recording alias Registration The status of the registration with status the SIP registrar Recording The name of the Recording alias Click on an entry to display its details See alias that uses this registration Adding amp editing Recording aliases TANDBERG Content Server printable online help 98 Exporting and importing conferences Conferences can be copied from one Content Server to other Content Servers by site managers one at a time To do this use the export import functionality Copying a conference involves 1 2 Exporting the conference as a tcb file Downloading this file to an external directory The outputs served by the default Media server configurations Local IIS Web Server and Local Windows Media Streaming Server and the conference information and permissions are copied and packaged in a signed proprietary format tcb file Uploading the tcb file
17. Select to use live URLs generated by the Content Server Select to supply your own URLs for live streaming Enter the URLs for Main and Dual video streams and choose whether you want the filename in this case the sdp filename to be appended to the alternate URL Live multicast streaming settings Multicast IP address Streaming port range start TTL On demand settings Write movies to the default media location A destination multicast IP address in the range 224 0 0 1 to 239 255 255 255 The multicast address depends on the network configuration The port number for the start streaming port range between 10000 and 65000 It must be an even number The multicast time to live TTL threshold Select to have media to be written to the Content Server s default media location this will either be the E drive of the Content Server or an alternate storage location if you have a NAS configured Usage tips A Session Description Protocol or sdp file is automatically generated by the Content Server The QuickTime or Darwin Streaming Server uses this file to know how to stream the media This value tells the network how far multicast packets should be allowed to travel across the network The default threshold is LAN TTL 32 The value Subnet TTL 1 means that packets do not pass the first network router and should mean a multicast stream is viewable on any network even those not enabled for multicast
18. add and edit Call configurations The Call configuration is used by a Recording alias See Understanding recording configurations To add a new Call configuration 1 Goto Management settings gt Call configurations 2 Click Add Call configuration 3 Complete the fields using the table below 4 Click Save You can also use an existing Call configuration change its fields See below and then click Save as To edit an existing Call configuration 1 Goto Management settings gt Call configurations Click Edit for the Call configuration that you want to update 2 3 Change any fields as appropriate using the table below 4 Click Save Field Call configuration Field description Name A name short description for this Call configuration Dual video capabilities Dual video Dual video capabilities are enabled enabled by default If dual video is not required this capability can be disabled Call options Supported Select the call speeds to be call speeds supported in this Call configuration kbps Maximum Calls using this Call configuration time in call are terminated automatically after mins the specified number of minutes Support Select to allow calls using this Call encryption configuration to be encrypted Advertized codecs Video Select the video codecs to be Usage tips A meaningful name helps site managers to select the correct Call configuration when creating or editing Reco
19. as e Select a Recording alias and then click Delete selected to delete it If you cannot delete a Recording alias its check box is grayed Only site managers can delete Recording aliases The following information is displayed for each Recording alias Field Field description Name The name of the Recording alias H 323 ID The unique H 323 ID to be dialed to record using this Recording alias E 164 alias The E 164 alias to be dialed to record using this Recording alias SIP URI The SIP address URI to be dialed to record using this Recording alias Owner The owner of this Recording alias Usage tips The Content Server must be registered with a gatekeeper to use an H 323 ID that is a gatekeeper is enabled in Site settings If the Content Server is registered as a Gateway the H 323 ID must be prefixed by the H 323 gateway prefix specified in Site settings as displayed here The Content Server must be registered with a gatekeeper to use an E 164 alias If the Content Server is registered as a Gateway the E 164 alias must be prefixed by the E 164 gateway prefix specified in Site settings as displayed here The Content Server must be registered with a SIP registrar to use a SIP URI that is a SIP registrar is enabled in Site settings For System Recording aliases the owner is lt machine name gt Administrator Adding amp editing Recording aliases Site managers can create and update Recording aliase
20. computer go to Start gt All programs gt Accessories gt Communications gt Remote desktop connection On some computers this may be Start gt All programs gt Accessories gt Remote desktop connection Type in the IP address or DNS name of the Content Server If you are upgrading applying security updates or manually copying a conference import file to the Content Server you need to share your disk drives a Inthe connect dialog click Options b Select the LocalResources tab and select Disk Drives from Local devices and resources you may need to click More to see this option Click Connect Log in with an administrator account username and password This can be the local administrator account or if the Content Server is on a domain a domain administrator account Using Remote Desktop via the Content Server web interface WARNING Do not use this method for installing software upgrades to the Content Server or applying Windows security updates Open the web interface for Windows Server administration in a new window by going to Management settings gt Windows server You need to use Internet Explorer IE to use this menu item This page can also be accessed by typing https lt ContentServerlPAddress gt 8098 in the web browser URL field Go to Maintenance and select Remote Desktop Note Some IE security settings may prevent the necessary ActiveX controls from running so that you cannot access the web interfa
21. gt Templates click Edit for the Template that is to be the basis of the new one Then update the fields as required using the table below and click Save as Note There is a maximum of six outputs per Template to reduce the processing time and disk space used by each conference when it is first created If you exceed this a message is displayed and you must reduce the number of outputs before you can save the Template If no outputs are selected conferences using this Template are recorded but cannot be watched or downloaded see Understanding recording configurations Site managers and the editors of a conference can create additional outputs after the conference has been recorded by going to View conferences gt Recorded and clicking Edit and then Manage Outputs for the conference See Managing conference outputs Field Field description Usage tips Template Name The name of the Template Use a meaningful name to help users select a Template for their Personal Recording alias The name does not need to detail the outputs that the Template creates because this information is displayed when you select a Template for a Recording alias and when you select a Recording alias to use when calling out to record Viewable in Select to open the Outputs to view the Content in the Content Server web Server web interface section where you can interface edit output settings for the Content Viewer Downloadable Select to open the Outputs to
22. has been determined to be at a lower rate than the bandwidth of the conference then H appears beside the Play button You can still play the conference but you may experience playback problems For more information about your bandwidth see your Preferences Notes Output formats depend on the Template used for the conference and can be changed by conference editors in the Manage Outputs page PC users are able to view outputs in the following formats Windows Media MPEG 4 for QuickTime MPEG 4 for Flash and Real Media On an Apple Mac Windows Media is supported with the Silverlight plugin and MPEG 4 for QuickTime and MPEG 4 for Flash are also supported See Supported browsers plugins amp platforms to check the supported formats for different browsers and platforms The Template allows a maximum of two bit rate resolution combinations per format so that you can choose the bit rate to watch rather than having the Content Server chose it for you Click Play options and choose a conference bit rate to play in the Content Viewer This may be useful for example if the same conference is watched by users on a fast network and as well as users with only a dial up connection Using the Content Viewer If the conference includes a Dual video stream the editor of the conference can choose how the main and dual video is displayed as two videos main and dual video steams separately joined main and dual video steams side by side as one stream s
23. has been backed up and that anti virus software has been stopped if any has been installed If this is not the case cancel the wizard and complete those actions then run the wizard again Your system will not have changed if you cancel c The NAS Test Result step displays information about your intended setup If all the tests have been successful click Configure to configure the Content Server and move existing media files from the NAS back to the E drive This may take several minutes depending on how much media has to be moved You may also click Finish to exit the wizard without making any changes at this step If any tests failed you cannot continue Check the external NAS configuration and the information you entered and try again When the process is complete click Finish No server restart is necessary TCS Wizard logs are available in E logs SetupUtility To check your new media location go to Management Settings gt Server Overview Note If the password for the domain account that the Content Server uses to access the NAS share changes subsequently complete step 4 below If you want to use another domain account complete all the steps 1 Add the new domain account to the Administrators group first go to Start gt Administrative Tools gt Computer Management Select System Tools gt Local Users and Groups gt Groups Double click Administrators and add the new domain account to the Administrators group see step
24. in the video instead of the dual video stream while there is no dual video stream in the conference Switching creates one movie file The main video stream is replaced by the dual video stream when the dual video stream is activated The main video stream is displayed again when the dual video stream stops Picture in picture creates one movie file with the main video stream inserted into the dual video stream When the dual video stream is activated the main video stream transitions to the selected location displaying the dual video stream as the larger picture On turning off the dual video stream the main video stream transitions to take up the entire picture again The size of the output for Podcast Producer is always Large Choose the size Small Medium or Large of the output to upload to iTunes U You can also specify an additional audio only output Field Outputs to view in the Content Server web interface Outputs to download for portable devices Outputs to download for general purpose Field description Displays information about the outputs created viewing in the Content Viewer by the selections above Displays information about the outputs created for Portable Devices by the selections above Displays information about the outputs created for download to users computers by the selections above Usage tips The following information is shown for each output a description the fo
25. it or install a security update This topic explains how to do both scheduled and ad hoc backups It also provides instructions for restoring the Content Server if required It is very important to follow the procedure as described here otherwise future upgrades may not work Important To ensure that you do not lose data TANDBERG recommends that you back up the Content Server regularly Backing up Note If your media is located on a Network Attached Storage device NAS or on an external media server this procedure will not back up these files Ensure that you back up your media at the same time as the Content Server If you restore from backup you must restore the media backup taken at the same time as your Content Server backup otherwise you may not be able to play some conferences Before backing up You either need a USB drive with enough disk space for all the files to be backed up or you can back up to a network drive Check the size of the data to be backed up by logging in to the Content Server using Remote Desktop and opening My Computer to calculate the used size of the local C and E drives Making an ad hoc backup Follow these steps to make a one off backup 1 If you are not backing up to a network location but using a USB hard drive a Connect the USB hard drive to a USB port on the Content Server b Log in to the Content Server using Remote Desktop and make sure that the USB hard drive appears in My Computer If it
26. section select a Recording alias 3 Save the booking TMS will provide a link to view the conference For more information read the TMS online help Editing conferences overview After a conference has been recorded conference editors can update the conference as follows Editing conference information and permissions conference information is used to search for the conference in the Recorded conferences list Conference permissions define who can view the conference and who can edit it Managing conference outputs how the conference is made available to users the format and size of outputs and whether it is viewable in the Content Server interface downloadable or distributed to Podcast Producer or iTunes U e Indexing cropping amp concatenating conferences in the Content Editor delete unwanted portions of a conference or join two conferences together Site managers can edit all conferences Editing conference information amp permissions Conference editors can update the conference information and permissions of conferences that they are editors of at any time Site managers can do this for any conference To change add or delete conference outputs see Managing conference outputs To edit conference details 1 Goto View Conferences gt Recorded 2 Click Edit and then Edit conference 3 Update the fields using the table below 4 Click Save Field Field description Usage tips Conference inform
27. software device_security and download the update installer to a temporary directory Use Windows Remote Desktop Connection to copy the update installer to a directory on the Content Server Using My Computer navigate to the directory into which you copied the installer Verify the MD5 hash checksum of the file A unique MD5 file is provided which can be used to verify that a file has not become corrupted as a result of file transfer disk error or tampering Any MD5 program can be used for verifying the installer using the provided MD5 file A list of links to popular programs is available at http en wikipedia org wiki Md5sum You need to follow instructions for the MD5 program you have downloaded For example a program such as md5sum exe requires you to run a command in this format md5sum c lt installerFileName gt md5 If the installer file successfully passes the integrity check it returns lt installerFileName gt exe OK If the installer file does not pass the check you see the following indicating that the file has been corrupted and the installer should not be run lt installerFileName gt exe FAILED md5sum WARNING 1 of 1 computed checksum did NOT match If the installer passed the integrity check double click on it to install the security update When prompted restart the Content Server Otherwise terminate your Remote Desktop session by logging off Do not choose Shutdown because it will shut down the Content Se
28. streamed These Media server configurations can then be selected in a Template or when creating outputs using the Manage outputs page If this Media server configuration is used often it can be set as a default in Site settings so that it will appear at the top of Media server configurations lists in the Templates and Manage outputs pages To display the list of Media server configurations go to Management settings gt Media servers From the list site managers can e Edit the Media server configurations by clicking Edit for the appropriate entry See Adding amp editing Media server configurations e Delete a Media server configuration that was added previously select the entry and click Delete selected Note that you cannot delete a Media server configuration that is used by a Template or conference s Manage outputs page e Add new Media server configurations Click the appropriate link for the type of server and see Adding amp editing Media server configurations Adding amp editing Media server configurations Site managers can add new Media server configurations and update existing ones To edit a Media server go to Management settings gt Media servers and click Edit for the appropriate entry Then update the fields as required using the table in the appropriate section below and click Save Note If you have existing conferences that use a Media server configuration and you edit that Media server configuration the st
29. streaming MPEG 4 for QuickTime content Saving the Media server configuration checks that the server is available at the specified server address and displays the server type if the information is available Unicast live streaming from QuickTime or Darwin servers RTSP announce is also tested when the Media server configuration is saved You can set up a Media server configuration for a QuickTime or Darwin Streaming Server to do live and or on demand streaming There are two options for configuring the Media server for live MPEG 4 for QuickTime streaming e Live unicast streaming This requires an external QuickTime or Darwin Streaming Server to relay streams to clients e Live multicast streaming This does not require an external QuickTime or Darwin Streaming Server to relay streams to clients the multicast stream is sent directly from the Content Server Field Field description Usage tips Server settings Name A descriptive name for the The server name is used in the Template Media server configuration and Manage outputs pages when selecting a Media server configuration This is a required field Support live unicast Whether the server is to support If selected enter the Server address streaming live unicast streaming and to Unicast connections are one to one display the Live unicast connections between each client and the streaming settings section server therefore each unicast client that connects to the server takes up
30. the Recording alias Name and the date time of the call For outgoing calls you can overwrite the default in Conference setup gt Create conference The Recording alias Owner can change this field The information entered in these fields can be searched in the View conferences pages to help users find the conference If no information is entered in these fields the conference will not have that information For outgoing calls you can overwrite the default in Conference setup gt Create conference Field Location Copyright Keywords Category Field description incoming call or displayed as the default when you go to Conference setup gt Create conference The location of the conference used when a conference is created by an incoming call or displayed as the default when you go to Conference setup gt Create conference Any applicable copyright information to be used when a conference is created by an incoming call or displayed as the default when you go to Conference setup gt Create conference Keywords to be used when a conference is created by an incoming call or displayed as the default when you go to Conference setup gt Create conference Select a Category to be used when a conference is created by an incoming call or displayed as the default when you go to Conference setup gt Create conference Default conference permissions Who can view this Groups and users to be copied
31. the conference includes a dual video stream the editor of the conference can choose how the main and dual video is displayed as two videos main and dual video streams separately joined main and dual video streams side by side as one stream switching main video stream then the dual video stream when it is activated or picture in picture big dual video stream with the main video stream ina corner Otherwise you just see the main video stream e Conference indexes are displayed by clicking on the Index button displayed to the right of the conference duration Clicking on an index advances to that point in the conference e The Slide list icon amp displays the still images taken of the dual stream for conferences with audio only or Small outputs Clicking on a slide advances the conference to that point in the conference Clicking the Slide list icon again removes the slide list Note Microsoft Silverlight uses port 8080 for streaming from the Content Server If that port is blocked streaming media will fail to load For more information see Port information Watching a conference on your computer If a conference has downloadable outputs you can download the conference to your computer This may be better than streaming the conference especially if you have a maximum download limit on your internet connection After the conference has been saved on your computer you can watch it as often as you lik
32. time the Media server configuration is saved If left blank files will be uploaded to the root FTP directory If you select this option also enter the Application directory If the Wowza Media server has been set up following TANDBERG recommendations this directory is called content Field Field description Usage tips this Media server require different path or filename information from that generated by the Content Server Enter the URLs for the Main and Dual video streams and choose whether the filename will be appended to the alternate URLs Media server configuration Real Media Streaming Server Only the Helix Streaming Server is supported for streaming Real Media content Saving the Media server configuration checks that the server is available at the specified server address and displays the server type if the information is available You can set up a Media server configuration for a Real Media Streaming Server to do live and or on demand streaming Field Field description Usage tips Server settings Name A descriptive name for the The server name is used in the Template Media server configuration and Manage outputs pages when selecting a Media server configuration This is a required field Server address The IP address or DNS name of the server Support live Select whether the server is to streaming support live streaming and to display the Live streaming settings section Support On Demand Se
33. to download content The password is visible in clear text to the Recording alias owner and to site managers Select to make the conference automatically available to the groups and users specified in Usage tips logged in users can view the conference e Allow access to only these authenticated groups and users If selected then only groups or users entered in the field below can view the conference Enter all or part of the name or display name of the group or user either one per line or separated by a semicolon If only part of a group or user name has been entered then clicking Check access list or Save adds all matching groups and users to the list Note After clicking Check access list or Save the users entered will have the following formats o Local authentication mode MACHINENAME user name o Domain authentication mode DOMAINNAME optional user name o LDAP authentication mode user name All groups will be in the format group name where the group name is expanded to the full LDAP name for example CN group name OU staff DC company DC com Note Only enter groups and users that have been added to the Groups and users list on the Content Server see Adding and updating groups amp users otherwise the entry will be removed when you click Check access list or Save The Recording alias Owner can change this field If no password is entered then users who can see the conference i
34. to upload content to iTunes U The iTunes U upload location for example 1234567890 01498307570 Usage tips The server name is used in the Template and Manage outputs pages when selecting a Media server configuration This is a required field This ID is the suffix of the URL found by dragging a tab within iTunes while browsing your iTunes U account Displaying the Call configurations list To display the Call configurations list go to Management settings gt Call configurations The Content Server is delivered with a default System Call configuration It is used in the pre installed Recording aliases Default OnDemand Only and Default Live and OnDemand From the list site managers can Add new Call configurations click Add Call configuration These Call configurations can then be selected in a Recording alias You can also edit an existing Call configuration change its fields and then click Save or Save as Edit a Call configuration click the appropriate Edit button Delete a Call configuration select it and then click Delete selected You cannot delete a Call configuration that is used by a Recording alias its check box is grayed The Call configuration determines Dual video support and resolutions Supported call speeds Maximum call length Encryption support Supported video and audio codecs TANDBERG Content Server printable online help 76 Adding and editing Call configurations Site managers can
35. 4 Internet 128 Unrestricted 255 depends on the network configuration If you do not enter a TTL the Content Server will use the Destination multicast Time to live TTL of the WMS Multicast Data Writer properties of the multicast publishing point If you are using a Two Videos layout there must be two different publishing points to stream one video stream off each If you are using Switching Joined or Picture in Picture layouts you need to specify only one publishing point for Main Do not select this option if you are streaming from an external streaming server You can check the default media storage location in the Server overview The default media location for Windows Media files is media location data media Field Write movies to an alternate location FTP movies to location Server address Port Directory User name Password password confirm Use default on demand URLs Use alternate on demand URLs Field description Select to write media to an external streaming server using a shared drive or UNC path Select to use FTP to transfer media files to an external streaming server The IP address or DNS name of the FTP server The port number of the FTP service Most FTP servers use port 21 The directory relative to the root FTP directory on the FTP server The directory should be specified using forward slashes for example movies The username to authenticate to the FT
36. Adding and updating groups amp users Add every user individually to the Content Server in the Add groups or users page with the correct role viewer creator or site manager See Adding and updating groups amp users Local users must be entered in the format MACHINENAME user name Display Name optional Note that local authentication does not support groups All users now have access to the Content Server using the username and password of their local account Their role is the one assigned to them individually Users who have been added to the Content Server are listed in the Displaying the Groups amp users list go to Management settings gt Groups and users Their role is displayed next to the name Displaying the Groups amp users list The Content Server has one predefined user the local administrator with the default password TANDBERG We strongly recommend that you change this password see Changing the local administrator account password Users can access the Content Server either as a guest without the need to log in if this is allowed in Site settings or by logging in authenticating To understand more about groups and users see Understanding groups amp users Displaying the Groups amp users list To display the list of current groups and users go to Management settings gt Groups and users When the list opens it shows both groups and users alphabetically by name The icon for an entry tells you wh
37. Content Server and the player Ports for streaming from external streaming servers The default setup for a Windows Media Streaming Server uses the following ports Port Streaming Media Protocol Firewall Information 554 RTSP At least one of these ports needs to be open between the Content Server and the Windows 80 HTTP Media player For true RTSP streaming open port 554 See the note below If using server push in the Media server configuration ensure that the HTTP port is open between the Content Server and the external streaming server Note The Windows Media player will automatically use protocol rollover if necessary The default streaming protocol for the Windows Media player is RTSP on port 554 If the player cannot obtain the stream using RTSP because the port is blocked on a firewall for example then it will automatically rollover to MMS MMS port 1755 is a deprecated streaming protocol and is not used as a streaming transport for Windows Media Player version 9 and above The player will then try HTTP on port 80 The default setup for a QuickTime or Darwin streaming server uses the following port Port Streaming Media Protocol Firewall Information 554 RTSP Needs to be open between the Content Server the external streaming server and the QuickTime player The default setup for a Wowza Media Server for Flash uses the following ports Port Streaming Media Protocol Firewall Information 554 RTSP for communicati
38. E R EEEE 53 Adding amp editing Templates ccccccssseseeeeeeeeeeeeeesseeeeeeeeeeeeessesseeneeeeeeeeesenseeeneeeeeeeees 54 Displaying the Media server Configurations liSt cccccsscseseeeeeeeeeeeeeeeeneeeeeeeeeeeeneneenenees 60 Adding amp editing Media Server configurations cceeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeees 61 Media server configuration Windows Media Streaming Server cccccccceeceeeeeeceeeeeseeeeeseeeeseaeeeeneeee 61 Media server configuration QuickTime or Darwin Streaming Server ccccceceeecceeeeeeeeeteeeeeaeeeeneeees 65 Media server configuration Wowza Media Server for Flash c ccceeceeseeeeeeeeeeeeeeseeeeeseaeeesaeeeeneeees 68 Media server configuration Real Media Streaming Server cccsccceeeeeeeeeeeeeeeeeeeeseeeeeseaeeeseaeeseneeees 72 Media server configuration Podcast Producer Server cccccccceceeeseeceeeeeeeeeeeeaeeeeaeeseeeeeseaeeesaeeeeneeee 74 Media server configuration iTunes U Servel ccccccceceeceeeeeeeeeeaeeeeaeeseeeeeseaeeesaaeseeaeeseeeeseaeeesaeeeeneeees 75 Displaying the Call Configurations list cccccessseeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeneees 76 Adding and editing Call Configurations cccccceesseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeneeeeeeeeees 77 Understanding Groups amp USefS snnssssssnnnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn 79 Access to VIEW COnforontoS e
39. Ls for live streaming Enter the URLs for Main and Dual video streams and choose whether you wish the filename to be appended to the alternate URL Usage tips The server name is used in the Template and Manage outputs pages when selecting a Media server configuration This is a required field Unicast connections are one to one connections between each client and the server therefore each unicast client that connects to the server takes up additional bandwidth The ports used by the Content Server are listed in Port Information If you select this option also enter the Application directory If the Wowza Media server has been set up following TANDBERG recommendations this directory is called Jive Field On demand settings Write movies to the default media location Write movies to an alternate location FTP movies to location Server address Port Directory User name Password Password confirm Use default on demand URLs Application directory Use alternate on demand URLs Field description Select to have media written to the Content Server s default media location this will either be the E drive of the Content Server or an alternate storage location if you have a NAS configured Select to write media to an external streaming server using a shared drive or UNC path Select to use FTP to transfer media files to the external streaming server after the call has ended The I
40. P address or DNS name of the FTP server The port number of the FTP service Most FTP servers will use port 21 The directory relative to the root FTP directory on the FTP server The directory should be specified using forward slashes as ina URL e g movies The username to authenticate to the FTP server The password to authenticate to the FTP server Select to use on demand URLs generated by the Content Server The name of the directory created under applications on the Wowza Media Server to stream on demand This directory is used in the default on demand URL Select to supply your own URLs for on demand streaming that is if the On Demand URLs for Usage tips Do not choose this option if you are streaming from an external streaming server You can check the default media storage location in the Server overview The default media location for MPEG 4 for Flash files is media location data www Choose this option if the streaming server is on an external server which has a shared drive accessible to the Content Server Enter the shared drive or UNC path e g servername shared in the Alternate path field Choose this option if the streaming server is on or can access a shared drive on an external server that is running an FTP service If you select this option complete the other fields in this section Then check the FTP upload functionality by clicking Test FTP FTP upload is also tested every
41. P server The password to authenticate to the FTP server Select to use on demand URLs generated by the Content Server Select to supply your own URLs for on demand streaming that is if the on demand URLs require different path or filename information from that generated by the Content Server Enter the URLs for the Main and Dual video streams and choose whether the filename will be appended to the alternate URLs Usage tips Choose this option if the streaming server is on an external server which has a shared drive accessible to the Content Server Enter the shared drive or UNC path e g servername share in the Alternate path field Choose this option if the streaming server is on or can access a shared drive on an external server that is running an FTP service If you select this option complete the other fields in this section Then check the FTP upload functionality by clicking Test FTP FTP upload is also tested every time the Media server configuration is saved If left blank files will be uploaded to the root FTP directory Media server configuration QuickTime or Darwin Streaming Server The Content Server default installation supports only HTTP based on demand streaming of MPEG 4 for QuickTime from its local IIS web server An external server must be set up for live unicast and true RTSP on demand streaming of MPEG 4 for QuickTime Only QuickTime and Darwin Streaming Servers are supported for
42. Pod Zune as you would any other file After the conference has been loaded on the device you can watch it as often as you like Site managers can specify that downloadable outputs should be created in the Template used for a conference before the conference is created After the conference has been recorded site managers or conference editors can add outputs by clicking Edit and then Manage Outputs for the conference See Managing conference outputs To watch the conference 1 Goto View Conferences gt Recorded and click Download for the conference 2 Select the required format one of iPod video iPod audio Zune video or Zune audio 3 Browse to the directory on your computer in which you want to save the conference temporarily Click Save From your computer load the conference on to your portable device Play the conference on your portable device as you would any other file TANDBERG Content Server printable online help 17 Sending a link so others can watch a conference Click Share and then Email in the Recorded conferences page to share conferences with others The Share link only appears for conferences with streaming outputs Note that the fact that you can watch the conference does not automatically mean that the person you send the conference link to will be able to watch it this depends on the conference permissions If the conference requires a password for security a prompt is displayed when the link is used
43. Real Media Advanced streaming options Target bit rates Small Medium Large Field description Recording alias is used for recording and or streaming the call Specify which Media server configuration is shown by default in the Media server configurations lists when adding or editing a Template or in the Manage outputs page of a conference The preconfigured Media server configuration Local Windows Media Streaming Server is used by default By default it is not possible to stream MPEG 4 for QuickTime live from the Content Server The preconfigured Media server configuration Local IIS Web Server is used by default This delivers MPEG 4 for QuickTime as a progressive download HTTP streaming By default it is not possible to stream MPEG 4 for Flash live from the Content Server The preconfigured Media server configuration Local IIS Web Server is used by default This will deliver MPEG 4 for Flash as a progressive download HTTP streaming By default it is not possible to stream Real Media live from the Content Server The preconfigured Media server configuration Local IIS Web Server is used by default This will deliver Real Media as a progressive download HTTP streaming The target bit rate for small outputs in the range 56 200 kbps The recommended value is 56 kbps The target bit rate for Medium outputs in the range 200 700 kbps The recommended value is 512 kbps You canno
44. Server and record using this Recording alias e A Template which determines output sizes and formats Recording alias owners can select which Template they want to use in a Recording alias Only site managers can add edit or delete Templates Templates may also contain Media server configurations which contain settings for where conference media is stored and how it is streamed or distributed e A Call configuration that specifies call settings such as dual video stream support supported call speeds maximum call length encryption and advertised video and audio codecs Only site managers can select a Call configuration for a Recording alias Default conference information and a Category that is copied to conferences created with this Recording alias The Category must be added to the Categories list first Site managers and Recording alias owners should add as much default conference information as possible to make conferences created with this Recording alias easy to find Recording alias Name Recording alias owner Dialing addresses H 323 ID E 164 alias or SIP URI Call handling How the Content Server communicates with the remote endpoint or system while recording Conference outputs How conferences created with this Recording alias are streamed or played back Conference information including a Category Information that is copied to new conferences Conference permissions Who can view and edit conferences creat
45. Streaming Server to do live and or on demand streaming Live streams can be sent to the Windows Media player using either a unicast or a multicast connection Note that unicast streaming can be configured for either the local or an external Windows Media Streaming Server but multicast streaming can only be configured with the local Windows Media Streaming Server Note Before you start delivering your live content as a multicast stream check with your network administrator that the network is multicast enabled Field Field description Server settings Name A descriptive name for the Media server configuration Support live unicast Whether the server is to streaming support live unicast streaming and to display the Live unicast streaming settings section Support live Demand options are unavailable you cannot create a multicast and on demand streaming server as one Media server configuration Support on demand Whether the server is to support on demand streaming and to display the Live on demand settings section The IP address or DNS name Server address of the server Live unicast streaming settings User name The user name to authenticate to the streaming server Password password The password used to confirm authenticate to the streaming server Server push Port The HTTP port of the streaming server If you are using the Content Server s Windows Media Streaming Server the port is 8080 Pub
46. TANDBERG Content Server 4 0 Printable online help D1459501 December 2009 Contents CIEE NS A 2 Logging in to the WED interface ici cissscssseicsencsswesenassirisvntnsivesewassnisancnawesewsssniseucnsiedewassbiswwansweds 6 Supported browsers plugins amp platforms nannnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 7 S pported DrOWSET Srini etiain aiai aeaiia taia apaa Aaaa ia A a AE a a aa aaa 7 Recommended player Versions ccccceeseececeenneeeeeenaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeseeaaeeeseeaaeeeseeaeeeseenaeeeeeeaaes 7 Editing user preferences ii icicic i ee se ee es 8 Understanding the conference lists ccccccssssseeeeeeeeeeeeeeeeeeeneeeeeeeeeeeesseeeeeneeeeeeeeenenees 10 Live conferences UStbacsessssctecacanactenvaseatietsisckccus axtiavan nacincasaadatactnneetenh antdtuan nave deabnacscibanebdcuhaneiceitenveanskaacrtens 10 Pending QUOU Cr ssis maisai a EAE A A EE E R AE A 10 Recorded conferences liS tercii aa aaa a aA aaa eaaa aaa AAAA 10 COMMON TOUTOS nnana aii adai a a aa Ea Aada Raa RE 11 Watching a conference in the Content Server web interface ccscssssseseseeeeeeeeeeeeeeees 13 Watehing Acon oronCE asosi aS ERa A E E A 13 Using the Content Viewer isreriatuissian katinai aaaea aa aae aaa aa aaa aiaa aaaea aaa a 13 Using the Content Viewer with Silverlight c ccccccceceeeeeeeeeeeeeeeceeeeeeaeeeeeaeeeeaeeseaeeesaeeseaeeeeeeeee 15 Watching a conference on your COMpUte
47. The Content Server is out of disk space or has lost connection to the NAS No network The Content Server has no connection to the network Buttons Enters Edit mode confirms an entry modifies numerical values X Returns to the previous menu exits Edit mode without saving v Moves between menu items moves between values in a numerical address and and Restarting the Content Server 1 2 3 4 Make sure that the Content Server is not recording or transcoding that is the LCD displays online Press Oo display the LCD s main menu Go to Commands gt Restart Select Yes to confirm You see the message Restarting on the LCD You can also restart the Content Server from the Windows Server administration interface go to Maintenance gt Shutdown gt Restart Shutting down 1 a fF oO RN Make sure that the Content Server is not recording or transcoding that is the LCD displays online Press Oo display the LCD s main menu Go to Commands gt Shutdown Select Yes to confirm The Content Server shuts down When you see the message Power off on the LCD or when the LAN1 and HDD LEDs stop blinking you can turn off the power using the switch at the back of the unit TANDBERG Content Server printable online help 108 Upgrading the Content Server It is a good idea to regularly check for upgrades to the Content Server software on the TANDBERG web site To upgrade the Content Server read the Relea
48. The default is 20 but you can select 5 aliases per creator role the number of Recording 10 20 50 or 100 page aliases displayed per page Management Only displayed if the group or user has a site The default is 20 but you can select 5 items per manager role the number of Recording 10 20 50 or 100 page aliases groups and users Templates Media server configurations Call configurations and Categories displayed per page Conference play properties Automatically Select this check box to have the Content determine Server automatically calculate the internet internet connection speed the first time a user logs in speed using a browser computer combination or after users re check their conference play properties It is selected by default Recording aliases owned by this group or user Recording The Recording aliases belonging to the Click on a name to open the Edit aliases group or user Recording alias page for the selected Recording alias Displaying the server overview To display the Server overview page go to go to Management settings gt Server overview This page displays the status of the Content Server and is automatically updated every ten seconds On a standalone Content Server apart from adding option keys to activate features you cannot update any fields on this page For a Content Server in a cluster this page is also used to set the System name H 323 IDs and E 164 aliases The following informati
49. This is also displayed at the bottom of every version version page Installed The option keys and a description of To install new option keys see below option keys what they allow Server disk space Field Path disk space Field description The total available disk space free disk space and the free disk space as a percentage of the total for the C and E drives If the media storage location is on a NAS see below disk space on the NAS is also displayed Database location Database data source Database name Displays the server address port and instance to the database for this Content Server The name of the Content Server s database Media storage location Media storage location Where media is currently stored Software option Add option Content Server features can be key Restart activated by adding option keys service provided by authorized TANDBERG resellers or partners for example the clustering option key Usage tips The graphic space indicators turn red if free disk space is less than 10 When free disk space is less than 5 the Content Server drops current calls and enters Error mode does not accept any new calls or new offline transcoding jobs On a standalone Content Server this will always be Local Content Server For Content Servers in a cluster the database will be located on an external server The default media storage location is on the local E d
50. WARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE License for JSON Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO ROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE category package Services JSON author Michal Migurski lt mike json teczno com gt author Matt Knapp lt mdknapp at gmail dot com gt author Brett Stimmerman lt brettstimmerman at gmail dot com gt copyright 2005 Mi
51. a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Third party trademark and copyright notices This product includes software licensed from Agora Laboratories Copyright 2003 Agora Laboratories Inc All Rights Reserved Portions utilize Microsoft Windows Media Technologies Copyright 1999 2002 Microsoft Corporation All rights reserved RealNetworks technology is provided under license from RealNetworks Inc copyright 1995 2003 RealNetworks Inc and or its suppliers P O Box 91123 Seattle Washington 98111 9223 U S A Patents Pending All ri
52. additional bandwidth Support live Whether the server is to support In multicast delivery the server sends only multicast streaming live multicast streaming and to one stream which reaches all player clients display the Live multicast simultaneously There is no additional streaming settings section overhead for the server regardless of whether one or more clients are connected Multicast delivery is generally used for broadcasting live streams on a corporate network and only works if all routers on the network are multicast enabled Support On Demand Whether the server is to support If selected enter the Server address on demand streaming and to display the Live on demand settings section Server address The IP address or DNS name of the server Live unicast streaming settings Streaming port The port number for the start of The ports used by the Content Server are range start the streaming port range e g listed in Port Information 30000 The start port must be an even number The Content Server will use the streaming start port 30 for streaming live calls for example a port range Field User name Password Password confirm Use default live URLs Use alternate live URLs Field description from 30000 to 30030 Ensure that you select ports that are NOT being used by the Content Server The user name to authenticate to the streaming server The password to authenticate to the streaming server
53. are to allow the Content Server and the shared account MYDOMAIN TCSNASUSER in this example full control over the share Right click on the share and select Sharing and Security Click Permissions Click Add d Click Object Types Select Computers and click OK e Enter lt Content Server Server Name gt as registered in the domain Click Check Names and OK f Enter the shared account name MYDOMAIN TCSNASUSER Click Check Names and OK g Give the Content Server and the shared account MYDOMAIN TCSNASUSER full control over the share h Click the Security tab Click Add Repeat steps d to g to give the Content Server and MYDOMAIN TCSNASUSER full control of the NAS share Log in to the Content Server using Windows Remote Desktop Connection Run the TCS Wizard Click Alternate Storage NAS Wizard If there are live calls the wizard prompts you to end all calls It also puts the Content Server in Idle mode so that no new calls or transcoding jobs are accepted while the wizard is running The wizard must complete or be cancelled in order to return the Content Server to normal operation Online mode This happens automatically Follow the on screen instructions a Enter the remote server information for the new NAS location in the format ServerName ShareName ServerName must be entered as the DNS name not IP address otherwise the wizard will fail b At the Content Server Checks step confirm that the Content Server
54. as to log in For individual conferences o All users can be allowed access to a conference If guest access is enabled in Site settings the option in Conference permissions is Allow access to all users including guests and this means that all users including guests can view the conference If guest access is not enabled then the option in Conference permissions is Allow access to all authenticated users This means that all authenticated users can view the conference after they have logged in o Only certain groups and users can be given access by selecting Allow access to only these authenticated groups and users in Conference permissions and entering which groups or users can view the conference after they have logged in Group amp user roles A group or user with access to the Content Server can have one of three roles See Adding and updating groups amp users for a full explanation but briefly e Viewer groups users who can view the conferences they have been given access to e Creator groups users who can create conferences e Site manager groups users who can use all the Content Server s functionality The role also determines which menus are displayed when you log in Role Menus displayed Viewer also for View conferences guest users Creator View conferences and Conference setup Site manager View conferences Conference setup and Management settings Site managers can give individual users in a group a higher
55. atekeeper as a Gateway this E 164 alias must be prefixed by the E 164 Gateway prefix specified in Site settings when dialing Only site managers can see the Site settings page therefore the prefix is displayed in this field before the E 164 alias so that Owners can see the complete string to dial The Content Server must be registered with a SIP registrar to use a SIP URI this field only displays if a SIP registrar is enabled in Site settings The SIP display name is presented to other systems as a description of the SIP URI by the SIP registrar This field only displays if a SIP registrar is enabled in Site settings Templates can be created or edited and Field outputs Call configuration Show countdown before recording Send email after conference finishes To email address Field description this Recording alias Check the Template Outputs to ensure that appropriate outputs will be generated when a conference is created using this Recording alias Select the Call configuration to use with this Recording alias Select to show a five second countdown on the remote endpoint s before recording starts so that the speaker has time to prepare before recording starts Select to send an email containing a link to the conference to the To email address when a conference created using this Recording alias completes The email address to which emails will be sent if Send email after conference finis
56. ation Name The name for the conference tobe These optional fields can be used to help users displayed in the View conferences to search for the conference pages Description Details about the conference to be displayed beneath the name Speaker Name s of the conference speaker s Location Where the conference took place Copyright Copyright information about the conference Keywords Keywords that can be used to search for the conference Category The Category that this conference will be listed under in the View conferences pages Date The date and time at which the These fields are for information only you cannot recording was started edit these fields Duration The length of the conference both rounded to the nearest minute and in HH MM SS format URL The link to the conference Click Play to watch the conference in the Content Viewer and click Email to send the link to another user Conference thumbnails Thumbnails Choose a thumbnail to represent the A thumbnail is an image of the conference s conference on the Recorded recorded video that helps users to identify the conference page Then refresh the conference They are taken at 5 seconds 1 page or restart the browser to see minute 5 minutes 30 minutes and 1 hour into the change in the Recorded the conference The 30 minute snapshot is the conference page default or the last one for conferences shorter TANDBERG Content Server printable online help
57. been added to a domain If you add the Content Server to an existing domain you need to define a separate security policy for the Content Server otherwise the existing security policies may prevent it from functioning correctly Contact your authorized TANDBERG reseller or partner for details of the recommended security policy settings The recommended authentication mode for a Cluster is domain authentication LDAP LDAP authentication does not require the Content Server to be added to a domain Before changing authentication from Local to LDAP the site manager must add at least one LDAP user with the site manager role to the Content Server To do this go to Management Settings gt Groups and users and select Add groups or users Enter at least one valid username in Site manager role Under LDAP authentication local users cannot log in using the standard login method However the local administrator can log in by adding page login amp rescue true to the end of the Content Server URL in the browser Only active if you have selected Domain or LDAP as the Authentication mode Only Microsoft Active Directory Server is currently supported The Content Server searches the object specified and any objects beneath it The Base DN is a unique name for this container It typically consists of OU CN and DC components Field User DN The LDAP identifier of the account in your Password Pas sword confirm User properties
58. by any user with a creator or site manager role e Personal Recording aliases which have an owner Recording alias owners must have a creator role and can edit certain parts of their Recording alias TANDBERG recommends that site managers create one or more Personal Recording aliases for each group or user with the creator role See Adding amp editing Recording aliases To record a call users can e Use the TANDBERG Management Suite TMS specifying a Recording alias to use to record a scheduled conference Dial an address H 323 ID E 164 alias or SIP URI of a Recording alias from an endpoint or remote system to create an ad hoc conference e Go to Conference setup gt Create conference select a Recording alias and dial out to create an ad hoc conference See Calling out to record A Recording alias is used to create a conference it defines several properties see the diagram below e The Recording alias name that can be selected when scheduling a conference in TMS or dialing out from the Content Server web interface e An owner The owner must have a creator role and be added to the Groups amp users list first Owners can edit certain parts of their Recording alias See Adding amp editing Recording aliases for details of the properties that can be edited e Dialing addresses H 323 ID E 164 alias or SIP URI depending on how the gatekeeper and SIP settings are configured in Site settings used to call to Content
59. ce for Windows Server administration or some of its tools To overcome this issue add the URL of the Content Server to the trusted sites in your browser To do this in your browser go to Tools gt Internet Options Select the Security tab and click Trusted sites Click Sites enter the Content Server s URL and click Add Click Close and OK TANDBERG Content Server printable online help 112 Setting the system date amp time It is important that the system date time and time zone are correct They are set as part of the installation procedure see the TCS Getting Started Guide but can be updated if required as follows 1 Open the Windows Server administration interface go to Management settings gt Windows server Go to Maintenance gt Date Time Update the date time and time zone settings and then click OK Restart the Content Server go to Maintenance gt Shutdown gt Restart TANDBERG Content Server printable online help 113 Port information Ports used by the Content Server Transport Layer Open on the Content Server Port Used by Protocol Firewall 80 TCP Content Server web interface HTTP Yes 443 TCP Content Server web interface using Yes SSL HTTPS 554 TCP UDP Windows Media Streaming Server Yes RTSP Protocol 1718 UDP Gatekeeper discovery Yes 1719 UDP RAS port Yes 1722 UDP Additional RAS port when in a cluster Yes 1720 TCP Q 931 Port Yes 1721 TCP Additional Q 931 port when in acluster Y
60. ces them with new ones when they have been transcoded Notes To open a conference in the Content Editor the conference must have outputs that can be viewed in the Content Viewer You can use the Content Editor on an Apple Mac using MPEG 4 for QuickTime or MPEG 4 for Flash The Content Editor is not available on the Mac for Windows Media conferences using Silverlight The Content Editor window Open the Content Editor by going to View conferences gt Recorded clicking Edit for the appropriate conference and selecting Open content editor The top section displays the movies on the left and the Index options on the right with previously created Indexes displayed Indexes are used to progress the conference to a specific point in the conference making it easier for users to find where they want to watch in the conference By clicking an item in the Index the conference will start playing at that reference point Note Indexes can only be added deleted or renamed in the Content Editor but they are displayed and can be used in the Content Viewer when watching the conference TANDBERG Content Server printable online help e the conference volume play and The bottom section of the Content Editor has pause controls e int and out sliders to change the start and end points e adJoin recording button to append another conference to this one Indexing a conference Play the conference and pause it where you want an inde
61. cessed how long this takes depends on the length of the conference and how many other conference outputs the Content Server is processing when the call completes You can see whether outputs for your conference are in the queue to be processed by going to View Conferences gt Pending Note that No live resources available is displayed if the Content Server is already streaming the maximum number of live conferences and you will only be able to select Recording aliases without live outputs Template The outputs that will be produced if Displays the outputs that the Template selected outputs the chosen Recording alias is used for this Recording alias produces This includes e outputs that can be watched in the Content Viewer both live and on demand with their layout format and size e outputs to download for portable devices e outputs to download for playback on a computer e outputs that will be distributed to Podcast Producer or iTunes U If these are not what you want select a different Field Dial number Advanced call settings Call information Remote System Call Type Call Speed Recording alias Name Video Information Audio Information Dual Stream Encryption End Call Field description Enter the address of the remote endpoint or system to call Expand these setting to selects your own bandwidth and call type The system in the call that the conference is recording The cal
62. chal Migurski license http Awww opensource org licenses bsd license php link http pear php net pepr pepr proposal show php id 198 License for Prototype Prototype is Copyright 2005 2007 Sam Stephenson It is freely distributable under the terms of an MIT style license Copyright c 2005 2007 Sam Stephenson Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE License for scriptaculous script aculo us is licensed under the terms of the MIT License Copyright c 2005 Thomas Fuchs http script aculo us http mir aculo us Permission is hereby granted free of charge to any person obtaining
63. ck OK TANDBERG Content Server printable online help 117 Restoring to Content Server defaults You can restore the Content Server to its default settings partially or fully using the LCD and the buttons on the front panel e A partial restore using ConfigRestore deletes all user created Recording aliases Media server configurations Call configurations and Templates and restores the default configuration for the current software release but does NOT affect the conferences stored on the server e A full restore using FullRestore deletes all conferences media files and logs in addition to deleting all user created Recording aliases Media server configurations Call configurations and Templates and restoring the default configuration for the current release If the data location has been changed to an external storage location NAS it also changes the default storage location back to the Content Server Media files on the NAS are not deleted WARNING Restoring to defaults either a partial or full restore must not be interrupted Logs of the restore are available in E logs SetupUtility directory Note Restoring to defaults cleans up the Content Server s database and or media It does not revert the Content Server back to the state it was in when delivered that is the restore does not affect the operating system in any way LCD status display and button functions online 1 5 calls transcoding Server modes confi
64. conference to the conference when it is created by an incoming call or displayed as the default when you go to Conference setup gt Create conference Use Check access list to validate your entries it is also checked when you Save Usage tips The Recording alias Owner can change these fields The Category can be used in the View conferences pages to help users sort conferences For incoming calls if no Category is selected here the conference will not belong to a Category and will only be listed when all Categories are displayed For outgoing calls you can overwrite the default in Conference setup gt Create conference Categories can be created or edited and deleted by site managers click Add or Edit Clicking Return in the Categories page returns you to this page The Recording alias Owner can change this field One of e Allow access to all users including guests If Allow guest access is selected in Site settings this field is displayed If selected all users including guests can view the conference e Allow access to all authenticated users lf Allow guest access is not selected in Site settings this field is displayed If selected all authenticated TANDBERG Content Server printable online help o1 oO Field Password optional Automatically make recorded conference Field description If required enter a password to restrict streaming access to this conference and the ability
65. copied to conferences created with this Recording alias e Who has access to view or edit conferences created with this Recording alias and whether they have a password which must be entered before users can watch or download them For more information see Understanding recording configurations Conference information such as the name description speaker location copyright and Category conference permissions and outputs specified in the Recording alias are automatically copied to a conference that is created using that Recording alias This information can be edited before the call is placed during the call and also after the call has finished Only site managers can add new Recording aliases Site managers can see and edit all the properties of all Recording aliases deciding whether a Recording alias is a System or Personal Recording alias Creators who own a personal Recording alias can only see and edit selected properties Note Conferences made with the same Recording alias have the same default settings but different conference URLs Displaying the Recording alias list To display the list of current Recording aliases go to Conference setup gt Recording aliases From the Recording alias list you can e Edit a Recording alias click the appropriate Edit button e Add new Recording aliases click Add Recording alias Site managers can also use an existing Recording alias change its name and dialing properties and then click Save
66. dia org wiki Md5sum You need to follow instructions for the MD5 program you have downloaded For example a program such as md5sum exe requires you to run a command in this format md5sum c lt installerFileName gt md5 If the installer file successfully passes the integrity check it returns lt installerFileName gt exe OK If the installer file does not pass the check you see the following indicating that the file has been corrupted and the installer should not be run lt installerFileName gt FAILED md5sum WARNING 1 of 1 computed checksum did NOT match If the file passed run the executable by double clicking on it and follow the on screen instructions If prompted to do so restart the Content Server Otherwise terminate your Remote Desktop session by logging off Do not choose Shutdown because it will shut down the Content Server Applying security updates TANDBERG recommends that you check the TANDBERG FTP site regularly for new security updates and apply them to ensure that your Content Server is protected with the most up to date security patches released by Microsoft Go to http ftp tandberg com pub software device_security rather than to the Microsoft web site because these updates have been tested for compatibility with the Content Server by TANDBERG To apply security updates 1 2 End all calls because you must restart the Content Server when the installer finishes Go to http ftp tandberg com pub
67. displayed in the video instead of the dual video stream while there is no dual video stream in the conference Switching creates one stream The main video stream is replaced by the dual video stream when the dual video stream is activated The main video stream is displayed again when the dual video stream stops Picture in picture creates one stream with the main video stream inserted into the dual video stream When the dual video stream is activated the main video stream transitions to the selected location displaying the dual video stream as the larger picture On turning off the dual video stream the main video stream transitions to take up the entire picture again All these formats can be viewed on a PC so long as the correct plugins have been downloaded and installed MPEG 4 for QuickTime MPEG 4 for Flash and Windows Media played using Silverlight are Field On demand sizes Maximum target bit rates kbps On demand Media server configuration settings Live stream Field description Media Player on a PC or Usage tips available for Apple Mac when the correct plugins using Silverlight on an Apple have been downloaded and installed Mac e MPEG 4 for playback using QuickTime player e MPEG 4 for playback using Flash player e Real Media for playback using Real Media Player Select up to two conference sizes based on your users streaming environment and internet connection Display
68. does not go to Start gt Administrative Tasks gt Computer Management and map a drive to a letter that does not conflict with those already in use If necessary use the Windows help 2 Open the Backup and restore wizard o Through the web interface using Internet Explorer go to Management settings gt Windows server gt Maintenance gt Backup Note that Internet Explorer s security settings may prevent the necessary Active X scripts from running so that you cannot access the web interface for Windows Server administration or some of its tools To overcome this issue add the URL of the Content Server to the trusted sites in your browser go to Tools gt Internet Options Then select the Security tab and click Trusted sites Click Sites enter the Content Server s URL and click Add Click Close and OK o Using Remote Desktop Log in to the Content Server using Remote Desktop and go to Start gt All Programs gt Accessories gt System Tools gt Backup In the welcome dialog click Next Select Back up files and settings and click Next TANDBERG Content Server printable online help 104 In What to back up select Let me choose what to back up and click Next In Items to back up expand My computer select Local Disk C Local Disk E and System State and click Next In Backup type destination and name browse to the network location or USB drive that you want to back up to type a name for the backup and then click Next
69. e Site managers can specify that downloadable outputs should be created in the Template used for a conference before the conference is created After the conference has been recorded site managers or conference editors can add outputs by clicking Edit and then Manage Outputs for the conference See Managing conference outputs Conferences without downloadable outputs do not have the Download link in the View Conferences gt Recorded page To download the conference 1 Goto View Conferences gt Recorded page and click Download for the conference 2 Select the required format and size of conference 3 Click Save and browse to the directory in which you want to save the conference Click Save 4 On your computer go to the directory used in the previous step and double click on the conference to watch it The conference is displayed in the appropriate viewer for its format that is in the program that is the default to play that type of media file on your computer For example if QuickTime is set up to always play mp4 files and you download an MPEG 4 for Flash file then it will play in QuickTime if you double click on the file Watching a conference on a portable device iPod or Zune If a conference has downloadable outputs suitable for portable devices you can download the conference and then watch it on your iPod or Microsoft Zune device You need to use a computer as an intermediary device and then load the conference to the i
70. e DOMAINNAME optional user name e LDAP authentication mode user name All groups will be in the format group name where the group name is expanded to the full LDAP name for example CN group name OU staff DC company DC com Note Only enter groups and users that have been added to the Groups and users list on the Content Server see Adding and updating groups amp users in this field otherwise the entry will be removed when you click Check access list or Place call Using TMS to schedule conferences to be recorded on the Content Server TANDBERG recommends that you use the TANDBERG Management System TMS for scheduled calls that you want to record with the Content Server This is because TMS is aware of the Content Server s capabilities so that resource conflicts are resolved at the time of the booking This is in contrast to ad hoc calls either calling out to an endpoint or calls in to the Content Server there is no guarantee that those calls will be connected it depends on the number and type of calls happening when you place the call Therefore TANDBERG recommends that a Content Server which is managed by TMS should not be used for ad hoc calls To add the Content Server to TMS These steps only need to be performed once for each Content Server that you add to TMS 1 Enable the Content Server API a Goto Management settings gt Site settings b Inthe API section select API enabled c TANDBERG recom
71. e managers can change the user s role If this is a group or user who has been added manually the role displayed is the one set by a site manager Users can find out their role after they have logged in by going to Preferences See Editing user preferences Adding amp updating groups and users Site managers can add new groups or users to give them a role see below and update existing ones TANDBERG recommends working with groups where possible and then users can be added automatically if you have not already done so read the topic Understanding groups amp users before continuing e To add anew group or user go to Management settings gt Groups and users and click Add Groups or Users Then complete the fields using the table below if necessary and the naming format displayed in the web interface then click Add Groups or Users e To edit a group or user go to Management settings gt Groups and users and click Edit for the appropriate entry in the Groups amp users list You are taken to the Edit group or user page Change the fields using the table below if necessary Table for adding groups and users Field Field description Usage tips Add groups Add users Site Groups users entered here have site Users who are members of a group will manager management privileges automatically have the role assigned to the role group Users who are members of more than one group have the highest role of any group that t
72. e redundancy and resilience Such a cluster uses scalable external storage an external Microsoft SQL Server database and provides one web interface for viewing and managing the cluster Video conferencing calls are balanced across the cluster by the VCS The use of a network load balancer ensures that incoming HTTP user requests are spread evenly across the servers in the cluster All configurations and conference information are global across the cluster For more information about the main features system requirements setup and management of a Content Server cluster download the deployment guide Creating and managing a TCS cluster from the Documentation section of the TANDBERG web site The Cluster overview page provides information about cluster status as well as the number of calls and offline transcoding jobs in progress It is automatically updated every ten seconds Displaying the cluster overview To display the Cluster overview page go to Management settings gt Cluster Overview The Cluster overview page e Lists the System names and IP addresses of all the Content Servers in the cluster e Displays a link to the Server overview page for each Content Server In addition to the standard server overview information a Content Server s system name H 323 ID and E 164 alias are set in the Server overview page when in a cluster e Reports the total number of current calls for the cluster and for each Content Server e Repor
73. e backup process will run according to the schedule that you set up Restoring from a backup Make sure that you are using a backup taken from the same Content Server that you are restoring If you want to restore to a different Content Server contact your TANDBERG reseller Note If your media is located on a Network Attached Storage device NAS or on an external media server this procedure will not restore these files You must have a media backup taken at the same time as the Content Server backup and you must restore this media backup as well otherwise you may not be able to play some conferences Follow these steps to restore the Content Server from a backup 1 End any calls in progress 2 Log onto the Content Server using Remote Desktop 3 Uninstall the TANDBERG Content Server software a Go to Start gt Control Panel gt Add or Remove Programs b Select TANDBERG Content Server and click Change c Select the Remove option and click Next Continue until the installer has finished uninstalling d Select Microsoft SQL Server 2005 and click Remove e In Component selection select TCS database engine and click Next Continue until the installer has finished uninstalling f Select Microsoft SQL Server VSSWriter and click Remove Continue until the installer has finished uninstalling g Select Microsoft SQL Server Setup Support Files and click Remove Continue until the installer has finished uninstalling 4 Browse to
74. e in the Conference list This may be useful if editors see Who can edit this conference below want to make changes to the conference before making it available to others It is also possible to make a conference available by selecting the conference in the Conference list and clicking Edit then selecting Make conference available Enter all or part of the name or display name of the group or user either one per line or separated by a semicolon If only part of a group or user name has been entered clicking Check access list or Save adds all matching groups and users to the list Note After clicking Check access list or Save the users entered will have the following formats e Local authentication mode MACHINENAME user name e Domain authentication mode DOMAINNAME optional user name e LDAP authentication mode user name All groups will be in the format group name where the group name is expanded to the full LDAP name for example CN group name OU staff DC company DC com Note Only enter groups and users that have been added to the Groups and users list on the Content Server see Adding and updating groups amp users otherwise the entry will be removed when you click Check access list or Save Managing conference outputs Site managers and editors of the conference can Add new on demand outputs for that conference The conference outputs will be added into the Offline Transcoding Queue for proc
75. e shown above is displayed in the video instead of the dual video stream while there is no dual video stream in the conference Switching creates one movie file The main video stream is replaced by the dual video stream when the dual video stream is activated The main video stream is displayed again when the dual video stream stops Picture in picture creates one movie file with the main video stream inserted into the dual video stream When the dual video stream is activated the main video stream transitions to the selected location displaying the dual video stream as the larger picture On turning off the dual video stream the main video stream transitions to take up the entire picture again The size of the output for Podcast Producer is always Large Choose the Size Small Medium or Large of the output to upload to iTunes U You can also specify an additional audio only output Field download for portable devices Outputs to download for general purpose Outputs for distribution to Podcast Producer or iTunes U Field description Usage tips outputs that will be created by this Template for Portable Devices Displays information about the outputs that will be created by this Template for download to users computers Displays information about the outputs that will be created by this Template for distribution to Podcast Producer or iTunes U TANDBERG Content Server printable online help Di
76. e via the Frontend address web interface then the Cluster name is shown in the title bar otherwise it displays the System name of the Content Server Field Frontend address Gatekeeper settings Registration status Gatekeeper enabled Gatekeeper discovery Gatekeeper address H 323 ID E 164 alias Registration H 323 gateway prefix E 164 gateway Field description The IP address or DNS name of the Content Server Clicking Save checks the address Changes to this page are not saved if a connection cannot be made to the specified address or it is not that of this Content Server Displays the status of Content Server registration with the gatekeeper registered or not registered Select to register with the gatekeeper Always Manual The IP address or DNS name of the gatekeeper Other systems can call the Content Server using the H 323 ID if the Content Server is registered to the gatekeeper The Recording alias specified in the Default Recording aliases below is used for the call Other systems can call the Content Server using the E 164 alias if the Content Server is registered to the gatekeeper The Recording alias specified in the Default Recording aliases below is used for the call Choose to register the Content Server as a Terminal or as a Gateway If registered as a gateway this prefix must be entered before the H 323 ID of a Recording alias when calling the Content Server
77. ed from the Windows Media streaming server Field existing Publishing points Use existing Network pull port s Use default live URLs Use alternate live URLs Field description Usage tips using the settings from existing publishing points Enter the name of the existing publishing points for the Main and Dual video streams they can be the same publishing point if required Select this option if you have If you are using a Two Videos layout there created publishing points on the must be two different publishing points to streaming server that you wish stream one video stream off each If you are to use Enter the name of the using Switching Joined or Picture in Picture existing publishing points for layouts you need to specify only one the Main and Dual video publishing point for Main streams Select to have the streaming The ports used by the Content Server are server request the stream from listed in Port Information the Content Server A network publishing point must be created on the Windows Media Streaming Server to use this functionality Enter the ports for network pull of the Main and Dual video streams select ports that are NOT being used by the Content Server Select to use live URLs generated by the Content Server Select to supply your own Enter alternate live URLs if you have URLs for live streaming Enter selected network pull You may also want to the URLs for Main and Dua
78. ed with this Recording alias Group user Call configuration Template Outputs for streaming portable devices downloading or distribution Streaming and distribution settings Where media is stored and how itis streamed or distributed Category Groups users Media server configuration Default conference permissions that specify who can view and edit conferences created with this Recording alias The groups and users specified must be added to the Groups amp users list first When a conference is created the following properties are copied from the Recording alias used to create it to the new conference e Live and on demand outputs from the Template On demand outputs can be changed by conference editors or site managers in Manage Outputs after the conference has finished recording e Conference information and a Category that users can use to search and sort conferences Conference editors or site managers can change the conference information at any time The Category must be added to the Categories list first Permissions that specify who can view and edit the conference Conference editors or site managers can change the conference permissions at any time The groups and users specified must be added to the Groups and users list first TANDBERG Content Server printable online help 39 Storing recordings The default location for media files is drive E You can change this to st
79. eeeeeeeeeeeeneeeeeeeeeeeeneeees 104 Backing UPa an a ea EE ae Lecce ted Lines cape Eeee eaaa AEEA EEEE 104 Before backing e birata e n n E AN ATE E AAE E A AES 104 Making an ad hot baCk p niieinsnennan iaeei eea ena EAA ATEEN 104 Configuring a scheduled backup cceecceceeeceeeeeeeseeceeeeeceaeeeeaaeceeeeseaeeesaaesueaeeseaeeessaeeeeaeeeeeees 105 Restoring ronm a backup sissies ra a ARAETA 106 Shutting down and restarting the Content Server cccccceesseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 107 LCD status display and button functions ccecceeceeeeeeeeeeeeeeeeeeeeceeeeesaaeeesaaeseeneeseaeeesaeeteaaeeenees 107 Restarting the Content Server c cccccceeesceeseceeceeeeeeeaeeeeaeeceeeeeceaeeeeaaesgeneeceaeeeseaeseeaeesgeeeeseaeeeeaeeseneeee 108 CeIn Tale hie leina E EE E cereererree re cere ener recer eet reer E A TE 108 Upgrading the Content Server s csseeeeeeeeeeeeeeeeeeeneeeeeeeeeeeneseeeeeeeeeeeeeseseeeeneeeeeeeeseenees 109 Downloading Content Server software releases cccscceeeceeceeeeeeeeeeeeeeeceeeeseaeseeaeeeeeeeeseaeeeenaeeeeeeeees 109 Upgrading the Content Server SOfWAIEC cecececeeeeeeneeeeeee cee eeeaaeeeeneeceaeeesaaeeesaaeseeeeeseaeeesaeeeeaeseeeees 109 Applying Security updates eeeeeeeeeeeeeeeeeeeeeeeeeeeeseneeeeneeeeeeeessaneeeeeeeaeeeeeeseeseeeeanees 110 Using the web interface for Windows Server administration cccssssssseeeetteeeeeeees 111 Using Wi
80. emote Desktop Log in to the Content Server using Remote Desktop and go to Start gt All Programs gt Accessories gt System Tools gt Backup Select Advanced mode Open the Scheduled jobs tab and then click Add job and Next In What to back up select Back up selected files drive or network data and click Next In Items to back up expand My computer select Local Disk C Local Disk E and System Siate and click Next In Backup type destination and name browse to the network location or USB drive that you want to back up to type a name for the backup and then click Next In Type of backup select the type of backup from the drop down list using the explanations displayed and then click Next In How to back up select Verify data after backup and click Next In Backup options select Append this backup to the existing backups and click Next In When to backup select Later and click Set Schedule Enter your scheduling options and click OK Enter a name for the backup job and then click Next Enter an account that has administrative privileges on the Content Server this could be the local administrator account or if the Content Server is on a domain a domain administrator account Enter the administrator account password twice and click OK TANDBERG Content Server printable online help 105 14 In Completing the backup or restore wizard check the summary of your choices and click Finish to schedule the backup Th
81. en the link is used Edit see Editing conferences overview Watching a conference in the Content Server web interface The Content Viewer is opened when you ask to stream play a conference Watching a conference To stream a conference using the Content Viewer go to the appropriate View Conferences page and click the thumbnail the conference name or the Play button The conference is displayed at the best quality for your connection as determined automatically or entered manually in Preferences The conference indexes are displayed if there are any For information about the controls see the appropriate section below The availability of the Content Viewer depends on e Whether the conference has outputs suitable for streaming If no outputs are available the Play button does not appear in the Conference list and the conference thumbnail and title are not links Conference editors can change a conference s outputs using the Manage Outputs page e The format of the conference outputs Windows Media MPEG 4 for QuickTime MPEG 4 for Flash or Real Media and the correct player being installed on your computer If you are missing the correct players the Play button is disabled and Happears beside it Click on the exclamation mark icon to find out which players are missing For more information about your available players see your Preferences e Your bandwidth internet speed and the bandwidth of the conference If your bandwidth
82. ence using this Recording alias SIP display name If you entered a SIP URI enter a name for it Recording settings Template Template Select a Template to use with Usage tips users with a creator or site manager role By default only site managers can edit System Recording aliases Conferences recorded with a System Recording alias are automatically made available when the conference finishes The owner automatically becomes an editor of any conference created using the Recording alias see Editing conferences overview The owner can also edit some properties of the Recording alias The owner of all System Recording aliases is the local administrator and this cannot be changed For information about roles see Adding and updating groups amp users The Content Server must be registered with a gatekeeper to use an H 323 ID this field only displays if a gatekeeper is enabled in Site settings If the Content Server is registered to the gatekeeper as a Gateway this H 323 ID must be prefixed by the H 323 Gateway prefix specified in Site settings when dialing Only site managers can see the Site settings page therefore the prefix is displayed in this field before the H 323 D so that Owners can see the complete string to dial The Content Server must be registered with a gatekeeper to use an E 164 alias this field only displays if a gatekeeper is enabled in Site settings If the Content Server is registered to the g
83. ent Server s SIP display name Other systems can call the Content Server using the SIP Address or URI Uniform Resource Identifier if the Content Server is registered to a SIP registrar The Recording alias specified in the Default Recording aliases below is used for the call Always Manual The IP address or DNS name of the SIP registrar Always Auto which supports registering to standard SIP registrars such as OpenSIPS The transport protocol for SIP The default is TCP Transmission Control Protocol UDP User Datagram Protocol can also be used The user name to authenticate to the SIP registrar The password to authenticate to the SIP registrar Choose the authentication method for the Content Server Usage tips Q 931 ports in the Gatekeeper settings section above The port range specified in Port Range above for example 3230 to 3270 Contact your TANDBERG reseller for more information Click View all SIP registrations to display a page showing all the system and Recording alias registration details See Displaying SIP registrations Enter the SIP display name SIP address URI Server address and choose the Transport This is presented as a description of the SIP URI by the SIP registrar to other systems When changing the address of the SIP registrar you need to change the server address in all SIP URIs of Recording aliases for example from SIPalias SIP registrar 1 to SIPalias SIP re
84. erences with a bit rate greater than that automatically detected or manually selected have an exclamation mark next to them in the Conference list These conferences can be played but you may experience playback Field Available players Field description Whether Windows Media QuickTime Flash and Real Media players are available on your computer and therefore whether you can view these conference formats in the Content Viewer Usage tips issues e To re determine the speed of your internet connection select the check box if necessary and click Recheck properties Q means that conferences using that format cannot be viewed in your browser If you see player is not installed on your computer install the plugin and click Recheck properties If the red exclamation mark is still displayed then see the Frequently asked questions or Troubleshooter If you see player is installed on your computer but cannot be used in this web browser see Supported browsers plugins amp platforms Ifa shows but you are having problems playing conferences see the Frequently asked questions or Troubleshooter Understanding the conference lists Conferences recorded calls are displayed in three lists Your access to each of the lists depends on whether you have logged in and if you have your user role Which conferences you see in the lists depends on the permissions set on the conference Permissions determi
85. es 1755 TCP UDP Windows Media Streaming Server Yes MMS Protocol 2090 TCP Content Server database connection No 3389 TCP Remote Desktop Connection Protocol Yes 8008 TCP Content Server application No communication 8080 TCP Windows Media Streaming Server Yes HTTP Protocol 8096 TCP Windows Media Administration Site Yes using SSL 8098 TCP Windows Web Administration using Yes SSL These ports are configurable in Site settings when in a cluster Note This does not include any ports used in Site settings or manually configured Media server configurations for streaming to external streaming servers For example e Port range in Advanced H 323 Settings in Site settings e Network pull port s for Windows Media streaming servers For more information see the Windows Media Services help topics e Streaming port range start specified for unicast streaming on QuickTime or Darwin streaming servers or Wowza Media Servers for Flash or for multicast streaming in Windows Media streaming servers or QuickTime or Darwin streaming servers Port used for a Real Media Streaming Server Ports for streaming from the Content Server Streaming Windows Media from the Content Server uses the following ports Port Streaming Media Protocol Firewall Information 554 RTSP At least one of these ports needs to be open between the Content Server and the Windows 8080 HTTP Media player For true RTSP streaming open port 554 See the note below
86. essing and transcoding will start when all the conferences higher in the queue have been processed Note that the total number of outputs can now exceed the six permitted when a conference is created however adding outputs puts an added transcoding load on the Content Server and uses more disk space Delete outputs that are no longer needed by deselecting them and clicking Save Note that files sent to external servers for example Podcast Producer or QuickTime Streaming Server are not deleted off those servers but this can be done manually if required Change previously chosen layouts formats and sizes To manage outputs 1 Go to View Conferences gt Recorded conferences 2 Click Edit and then select Manage outputs 3 Update how you want to make the conference available by selecting the appropriate check boxes Selecting a check box opens a section of the page o Outputs to view in the Content Server web interface o Outputs to download for portable devices o Outputs to download for general purpose o Outputs for distribution to Podcast Producer or iTunes U Edit the fields for each opened section using the table below Click Save Field Field description Usage tips Manage outputs Conference The bit rate at which the This number may affect the bit rate of Medium call speed conference was recorded in kbps and Large outputs kbps kilobits per second Recorded Whether this conference was This affects the layouts available for outp
87. ether it is a group or a user a You can display only groups or only users with the Show drop down list From the Groups amp users list a site manager can e Edit a group or user by clicking Edit See Adding amp updating groups amp users e Delete groups and users select the group or user and click Delete selected You cannot delete the local administrator or the user you are logged in as e Add anew group or user by clicking Add groups or users Whether you need to do this manually depends on a number of factors see Understanding groups amp users Then for instructions see Adding amp updating groups amp users Field Groups and Users List Field description Name The name of the user or the Base DN of the group Display name The user s display name or the group s name Role One of Site manager Creator or Viewer Viewers can browse and view conferences Creators can create conferences and can have Personal Recording aliases Site managers have access to all functions in order to configure and manage the Content Server Recording aliases owned The number of Recording aliases belonging to this group or user Usage tips For users the name shown in the bottom left hand corner of the screen when you log in If this is a user who is a member of a group and has been added automatically to the Content Server the role displayed is Viewer even though their group may have higher privileges Sit
88. ferences tcb import or export files and files placed in the data folder by users These files will not be moved and will be deleted However when you use the TCS Wizard to move media between one NAS location and another or from the NAS back to a local TCS disk drive these files will not be moved and the TCS Wizard will not delete them from the NAS 1 Back up the Content Server 2 Add the Content Server to the same domain as the NAS If you add the Content Server to an existing domain you need to define a separate security policy for the Content Server otherwise the existing security policies may prevent the server from functioning correctly Please contact your authorized TANDBERG reseller for details of the recommended security policy settings 3 Choose or create an account in the domain that IIS Microsoft s Internet Information Server on the Content Server will use to access the share on the NAS This domain account needs to have both administrative rights on the Content Server and permissions over the NAS share It can have any name in this topic we use MYDOMAIN TCSNASUSER Note The TCS Wizard can run under the following user accounts e a domain administrator account e the special domain account MYDOMAIN TCSNASUSER e the local administrator account Configure the NAS if you have not already done so a Log on to your NAS using Windows Remote Desktop Connection b Set up a shared folder c Set permissions on the sh
89. for Medium outputs for this conference is displayed in Bit rates below Large For access to a high speed LAN This format takes the longest to transcode The target bit rate for Large outputs for this conference is displayed in Bit rates below The Media servers configurations shown in the drop down lists by default are those selected in the System defaults section of Site settings Field Output layout Select the layout to use Field description Portable Select your choice of portable devices device s and whether you want audio and video or audio only e iPod Video e iPod Audio e Zune Microsoft compatible Video e Zune Microsoft compatible Audio Outputs to download for general purpose Output layout Select the layout to use Usage tips If the conference was recorded without a dual video stream this will be the single video layout where one movie file is created showing the main video stream If the conference was recorded with a dual video stream then this is one of Switching creates one movie file The main video stream is replaced by the dual video stream when the dual video stream is activated The main video stream is displayed again when the dual video stream stops Picture in picture creates one movie file with the main video stream inserted into the dual video stream When the dual video stream is activated the main video stream transitions to the selected location displaying the dual vide
90. g reload 1 5 calls cnfg trans cnfg idle 1 5 calls idle trans idle maintenance 1 5 calls maint trans maint upgrading Error states Error The Content Server is ready to accept calls and transcode outputs but none are currently in progress Calls are in progress on the Content Server The Content Server is transcoding The Content Server is in Reloading Configurations mode In Reloading Configurations mode the Content Server does not accept new calls Calls are in progress and the Content Server is in Reloading Configurations mode The Content Server is transcoding and is in Reloading Configurations mode The TCS Wizard is running In Idle mode the Content Server does not accept new calls or process new transcoding jobs The TCS Wizard has started while there is a call in progress The TCS Wizard has started while there is a transcoding process in progress The Content Server is in a cluster and has been set to Maintenance mode The Content Server will not accept new calls or process new transcoding jobs Calls are in progress and the Content Server is in Maintenance mode The Content Server is transcoding and is in Maintenance mode This Content Server or a Content Server in the cluster is being upgraded The Content Server is out of disk space or has lost connection to the NAS No network The Content Server has no connection to the network Buttons V Enters Edit mode confirms an entr
91. ghts reserved RealNetworks is a registered trademark of RealNetworks Inc Wowza Media Server Disclaimer Wowza Media Systems Wowza Media Server and related logos are either registered trademarks or trademarks of Wowza Media Systems Inc in the United States and or other countries QuickTime is a trademark of Apple Computer Inc Zune is a trademark of Microsoft Corporation All rights reserved iTunes is a trademark of Apple Inc registered in the U S and other countries Podcast Producer is Copyright 2006 2007 Apple Inc All Rights Reserved Adobe and Flash are registered trademarks of Adobe Systems Incorporated and may be registered in the United States or in other jurisdictions including internationally TANDBERG patents This TANDBERG product is covered by one or more of the following patents US7 136 577 US6 590 603 US7 283 588 EP01953201 GB1338127 Other patents pending go to http www tandberg com tandberg_pm jsp for an updated list
92. gistrar 2 There are three modes of authentication for more information see Field Add LDAP server Server address Port Base DN Field description If you select either Domain or LDAP authentication expand the LDAP server section and enter the details of a Microsoft Active Directory server To enter details for more than one LDAP server click Add LDAP server Currently only Microsoft Active Directory Server is supported Clicking Save checks the LDAP server settings because the Content Server attempts to bind to the LDAP server Changes to this page are not saved if the LDAP server settings are incorrect You can add up to five servers that the Content Server will look up to authenticate users The IP address or DNS name of your LDAP server Port 389 is the default port for most Domain Controllers Global Catalog Servers may use port 389 or 3268 The search base which the Content Server uses to search for user records DN Distinguished Name Usage tips Understanding groups and users Local Only users with valid local accounts added through the Groups amp users page can log in Local groups are not supported Domain Users with domain accounts and local users are able to log in The local administrator account can be used to configure the Content Server or other local or domain users can be given a site manager role Domain authentication can only be used if the Content Server has
93. gory is displayed in brackets after the name in the drop down list Search Search Pp Enter a conference name description speaker location or keyword to search for a particular conference These are part of the conference information entered from the Recording alias used during the call and can be edited by the conference editors at any time Sort by Not available for Pending conferences Sort By Date Added Desc Sa Page 123456789 10 gt Next10 T Show only conferences that can edit Select a sort to rearrange the conferences in the list By default conferences are sorted by date with the most recent one at the top The Pending list shows the order in which conferences will be processed and their outputs produced Conferences that are currently being processed are highlighted Page If the number of conferences is such that there is more than one page in the list the Page links allow you to move between pages Show only conferences that can edit Displayed for conference editors only This check box allows you to display the list showing only conferences that you can edit rather than including those that you can only play download and share In addition if the following links are displayed for a conference you can Play Play options see Watching a conference in the Content Server web interface Click Play to have the Content Viewer choose the best stream for you to view based on your bandwidth To man
94. gs eeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeseaeeeeeseaeeeeeseaeeeeesaaeeeeeseaeeeeeseneeeeeeeeeaeees 119 License copyright and trademark information cccseeseeeeeeeeeeeeeeseeeeeees 120 TANDBERG COP YM GM tisscceecs eaa ea bac ec ses ieee a a leaus Aa ea aa aa Beis a E bees 120 Third party licenses iINfOFMATION ccccccccececsseeecseeceeeeecsaeescaseceeeeecueeecsaeeseseeeeseeeesaeesesaeeesseeees 120 Third party trademark and copyright NOtiCeS 0 cee ccccccssecesseecsseeecssesecseeeeeeecsseeeeaeeseeeeess 122 TANDBERG Patents smernici aiaee kaaa a EAN A e aA AE e A E daaa aaea Eaei a ead AE edea EEES 122 Logging in to the web interface What you see when the TANDBERG Content Server web interface opens depends on whether guest access is enabled e f guest access is enabled you see the list of recorded conferences that guest users have permission to see As the guest user you can play some or all of these conferences e If guest access is not enabled you are prompted to log in also called authenticating After you have logged in the list of recorded conferences is displayed To do more than watch conferences you need to log in and what you can then do depends on your role The local administrator and other users who are also site managers have full privileges For more about roles see Understanding users and groups To log in 1 Using a web browser enter the host name or IP address of the Content Server
95. hes is selected Default conference information Name Description Speaker The conference name used when a conference is created by an incoming call or displayed as the default when you go to Conference setup gt Create conference The description used when a conference is created by an incoming call or displayed as the default when you go to Conference setup gt Create conference The speaker used when a conference is created by an Usage tips deleted by site managers click Add or Edit Clicking Return in the Template page returns you to this page The Recording alias Owner cannot add or edit Templates but they can select a different one to use with their Recording alias Call configurations can be created or edited and deleted by site managers click Add or Edit Clicking Return in the Call configuration page returns you to this page The Recording alias Owner can change this field Cannot be selected in a System Recording alias Note that Send email when conference finishes must be selected and an SMTP server configured in Site settings for the email to be sent The Recording alias Owner can change this field You can test the email address by clicking Send test email The Recording alias Owner can change this field The conference name can be searched in the View conferences pages to help users find the conference If no name is entered here one will be created at time of recording using
96. hey belong to for example if a user is a member of two groups one with a viewer role and the other with creator privileges then that user account has creator privileges Site managers can change the role of individual users by editing them see the table below Creator role Groups users entered here can create conferences using their Personal Recording aliases or System Recording aliases Creators can edit parts of their own Personal Recording aliases and edit conferences recorded with a Recording alias which gives them editor privileges Viewer role Groups users entered here can view conferences they have access to These users only see the View Conferences menu Table for editing groups and users Field Field description Usage tips Details Name The name of the user or the Base DN of the group selected from the Groups amp users list Role Whether the group or user has viewer creator or site manager privileges Display name The name of the group or user as displayed in the bottom left of the window Preferences Conferences The number of conferences displayed per The default is 20 but you can select 5 Field Field description Usage tips per page page in the View conferences pages 10 or 20 Conference The conference Category displayed in the See Displaying the Categories list for Category on View conferences pages when you log in more information login Recording Only displayed if the group or user has a
97. ideo is shown during on demand playback Two streams are displayed for live conferences irrespective of whether the dual video steam is being used that is a portion of the Content Viewer shows the default Content Server image shown here while there is no dual video stream in the conference TANDBERG Recording amp Streaming Solution Joined creates one stream consisting of the main video stream on the left and the dual video stream to the right For Live broadcasts the image shown above is displayed instead of the dual video stream while there is no dual video stream in the conference Switching creates one stream The main video stream is replaced by the dual video stream when the dual video stream is activated The main video stream is displayed again when the dual video stream stops Picture in picture creates one stream with the main video stream inserted into the dual video Field Field description On demand formats Select up to three of the four formats e Windows Media for playback using Windows Media Player ona PC or using Silverlight on an Apple Mac e MPEG 4 for playback using QuickTime e MPEG 4 for playback using Flash player e Real Media for playback using Real Media Player On demand sizes Select up to two conference sizes based on your users streaming environment and internet connection Bit rates kbps Displays the target bit rate for the Small Medium and Large si
98. iew The export import functionality is available from software release S3 3 Exporting and downloading a conference To export a conference 1 2 3 Go to View Conferences gt Recorded conferences Click Edit gt Edit conference for the conference you want to export In the Export conference section click Export conference If the conference cannot be exported due to it having pending outputs for example then this section does not appear Try again later The conference is exported how long this takes depends on the duration of the conference and the number of outputs When complete the page displays links that allow you to update the exported conference and download the tcb file 4 Click Download exported conference and save the exported tcb file to an external network location The tcb file remains on the source Content Server for a week from the date of exporting before being automatically deleted During this time you can update the information and outputs for this conference and export it again by clicking Update exported conference This replaces the original tcb file with an updated one Importing a conference The Content Server web interface upload functionality checks the files inside the tcb bundle their structure and the signature of the bundle and rejects invalid or corrupted files Files with incorrect extensions an extension other than tcb uploaded through Remote Desktop to the Content Ser
99. is admin this cannot be changed The password for accessing the Content Server API Must be a System Recording alias If the system H 323 ID E 164 alias SIP URI or Content Server s IP address is called from an endpoint the selected Usage tips specified in the Recording alias used to make the conference The email contains a link to find the conference in the Recorded conferences page The API has been designed for integration with the TANDBERG Management Suite TMS but can also be used with other management systems The API is enabled by default and must stay enabled e f integration with TMS is required e If the API is used for customized integration with other systems Refer to the TANDBERG Content Server API Guide on www tandberg com for details of available API calls If neither applies the API can be disabled The default API password is TANDBERG TANDBERG strongly recommends that you change this password if you want the API to remain enabled If you clear the password and the password field is empty API clients will not receive an authentication challenge For more information about Recording aliases see Adding amp editing Recording aliases Field Default Media server configurations Live Windows Media Non Live Windows Media Live MPEG 4 for QuickTime Non Live MPEG 4 for QuickTime Live MPEG 4 for Flash Non Live MPEG 4 for Flash Live Real Media Non Live
100. keeper and SIP registrations e Information about the generation of live streaming and live transcoded outputs e Reasons for disconnected and rejected calls A new log is created every time the Content Engine service restarts or if the current log exceeds 10 MB Transcode Engine logs The Transcode Engine logs include information about offline transcoded outputs including the output size and format and how long the output took to transcode A new log is created every time the Offline Transcode Engine service is restarted or if the current log exceeds 10 MB Helper logs The Helper logs show information from the Helper service including e The transfer of transcoded and dump files from temporary to final storage location e Exporting and importing of tcb files e FTP transfer e Hinting for MPEG 4 for QuickTime outputs e When conference outputs have been deleted A new log is created every time the Helper service is restarted or if the current log exceeds 10 MB Content Library logs The Content Library logs include information reported by the web interface Most log entries can be ignored unless something unexpected has occurred while using the interface The phperror log file rolls automatically when the file size is approximately 5 MB click Roll log file to start a new log file manually Backing up and restoring the Content Server TANDBERG recommends that you back up the Content Server regularly and also before you upgrade
101. l type used for this call either H 323 or SIP The total bit rate of the call displayed in kbps kilobits per second The total bit rate of the call displayed in kbps kilobits per second The video codec data rate of the video stream in kbps kilobits per second and the video resolution if the conference is live streaming The audio codec and data rate of the audio stream in kbps kilobits per second The current status of the dual stream The current encryption status If encryption is on the encryption algorithm in use is shown Select to end the call and finish recording Conference information Name The name for the conference to be Usage tips Recording alias The address can be e an IP address e anH 323 ID or E 164 alias if the Content Server is registered with a gatekeeper e aSIP URI if the Content Server is registered with a SIP registrar By default the Bandwidth is 768 kbps if 768 kbps is selected in the Call configuration of the selected Recording alias This can be changed to any of speeds selected in the Call configuration used with the selected Recording alias If you are dialing an IP address H 323 ID or E 164 alias the Call type should be H 323 If you are dialing a SIP URI the Call type should be SIP SIP may not be an available option if SIP settings are not enabled in Site settings These fields are displayed when the conference is live that is after you click P
102. l use them in other situations video streams and choose whether you wish the filename in this case the publishing point name to be appended to the alternate URL s Live multicast streaming settings Server push port Publishing points Create new using settings from existing The HTTP port of the streaming server The port for the local Content Server s Windows Media streaming server is 8080 Select to have the Content The default multicast enabled publishing Server to create new publishing point on the Content Server is called points using the settings from TCSmulticastTemplate existing publishing points Enter the name of the existing publishing points for the Main and Dual video streams they can be the same publishing point if required Multicast IP address The destination multicast IP If you do not enter an address the Content Field Streaming port range start TTL Publishing points Use existing Live URLs On demand settings Write movies to the default media location Field description address that the Content Server will stream to The range of allowable IP addresses is from 224 0 0 1 to 239 255 255 255 The multicast address you need to enter depends on the configuration of your network The port number for the start of the live streaming port range between 10000 and 65000 The multicast time to live TTL threshold Select this option if you have created publishi
103. lace call and are not editable The call can also be ended by hanging up from the remote endpoint or system These optional fields can be used to make it Field Field description Usage tips displayed in the View conferences easier for users to find and search for the pages conference Description Details about the conference to be displayed beneath the name Speaker Name s of the conference speaker s Location Where the conference takes place Copyright Copyright information about the conference Keywords Keywords that can be used to search for the conference Category The Category that this conference will be listed under in the View conferences pages Conference permissions Who can view this conference Groups and users who will be able One of to view the conference Use Check access list to validate your entries They are also checked when you e Allow access to all users including guests If Allow guest access is selected click Place call in Site settings this field is displayed If selected all users including guests can view the conference Allow access to all authenticated users If Allow guest access is not selected in Site settings this field is displayed If selected all authenticated logged in users can view the conference Allow access to only these authenticated groups and users If selected then only groups or users entered in the field below can view the conference En
104. ld description Select up to three formats Select up to two sizes Usage tips the main video stream transitions to the selected location displaying the dual video stream as the larger picture On turning off the dual video stream the main video stream transitions to take up the entire picture again Because the outputs will be downloaded and viewed on a computer the quality of the internet connection is not an issue other than the time it takes to download After downloading users with poor internet connections can watch the conferences without being connected to the internet Outputs for distribution to Podcast Producer or iTunes U Output layout Select the layout to use Podcast Producer iTunes U Summary Select this option and a Media server configuration for Podcast Producer to automate the process of uploading recorded content to your Podcast Producer server Select this option and a Media server configuration for iTunes U to automate the process of uploading recorded content to an iTunes U account If the conference was recorded without a dual video stream this will be the single video layout where one movie file is created showing the main video If the conference was recorded with a dual video stream then this is one of Joined creates one movie file consisting of the main video source on the left and the dual video source to the right For Live broadcasts the image shown above is displayed
105. lect whether the server is to support on demand streaming and to display the Live on demand settings section Live streaming settings Server type Either Server G2 or Server 90 Port The port used for live streaming The ports used by the Content Server are off your Real Media server listed in Port Information Ensure that you select ports that are NOT being used by the Content Server User name The user name to authenticate to the streaming server Password Password The password to authenticate to confirm the streaming server Use default live Select to use live URLs If you select this option also enter the URLs generated by the Content Field Broadcast point Use alternate live URLs On demand settings Write movies to the default media location Write movies to an alternate location FTP movies to location Server address Port Directory User name Password Password confirm Field description Server The Broadcast point for the streaming server This is used in the default live URL Select to supply your own URLs for live streaming Enter the URLs for Main and Dual video streams and choose whether you wish the filename to be appended to the alternate URL Select this to write media to the Content Server s default media location this will either be the E drive of the Content Server or an alternate storage location if you have a NAS configured Select to write media to an exter
106. lishing points Select to have the Content Server create new publishing points on the streaming server Create new Publishing points Select to have the Content Create new using Server create new publishing points on the streaming server settings from Whether the server is to multicast streaming support live multicast streaming and to display the Live multicast streaming settings section If you select this option the Unicast and On Select to push the live stream to the streaming server Usage tips The name will be used in the Template and Manage outputs pages when selecting a Media server configuration This is a required field If selected enter the Server address Unicast connections are one to one connections between each Windows Media Player client and the server therefore each unicast client that connects to the server takes up additional bandwidth If selected enter the Server address In multicast delivery the server sends only one stream which reaches all player clients simultaneously There is no additional overhead for the server regardless of whether one or more clients are connected Multicast delivery is generally used for broadcasting live streams on a corporate network and only works if all routers on the network are multicast enabled If selected enter the Server address If selected complete the other fields in this section A publishing point is the means by which media is distribut
107. main video stream transitions to the selected Field Formats Sizes Field description Select up to three formats Select up to two sizes Usage tips location displaying the dual video stream as the larger picture On turning off the dual video stream the main video stream transitions to take up the entire picture again Because the outputs will be downloaded and viewed on a computer the quality of the internet connection is not an issue other than the time it takes to download After downloading users with poor internet connections can watch the conferences without being connected to the internet Outputs for distribution to Podcast Producer or iTunes U Output layout Select the layout to use Podcast Producer iTunes U Summary Outputs to view in the Content Server web interface Outputs to Select this option and a Media server configuration for Podcast Producer to automate the process of uploading recorded content to your Podcast Producer server Select this option and a Media server configuration for iTunes U to automate the process of uploading recorded content to an iTunes U account Displays information about the outputs that will be created by this Template for viewing in the Content Viewer Displays information about the One of Joined creates one movie file consisting of the main video stream on the left and the dual video stream to the right For Live broadcasts the imag
108. mends that you change the API password from the default to a strong password 2 Configure the Content Server o Ifthe Content Server is registered to a gatekeeper in Gateway mode users booking a conference in TMS 11 8 and above can choose from a range of System Recording aliases and their Personal Recording aliases No further special configuration is necessary on the Content Server side for standalone Content servers a Ifthe Content Server is part of a cluster ensure that the Frontend address in Site settings is set to the network load balanced address for the cluster otherwise links to conferences generated by TMS may not work o Ifthe Content Server is registered to a gatekeeper in Terminal mode only System aliases and dedicated Personal Recording aliases with the owner set to api admin are available for recording conferences On the Content Server a Goto Managemeni settings gt Add Groups and Users add a user with a site manager role and with the username api admin b Create a Personal Recording alias for example with the name TMS Alias and the owner set to api admin c Create two live and three non live dedicated TMS only Recording aliases Only those aliases will be available for booking by TMS 3 Add the Content Server Content Server cluster to TMS For more information read the TMS online help To use TMS to book conferences on the Content Server 1 Go to Booking gt New Conference 2 Inthe Advanced settings
109. movie file with the main video stream inserted into the dual video stream When the dual video stream is activated the main video stream transitions to the selected location displaying the dual video stream as the larger picture On turning off the dual video stream the main video stream transitions to take up the entire picture again This layout can be restrictive when viewing on a low resolution monitor After the conference completes and the outputs have been created they are available using the Download link on the Recorded Conference page Download the files to the correct folder for synchronizing with your portable device iPod formats are optimized for 5th generation Apple iPod and compatible devices Zune formats are optimized for 1st generation Microsoft Zune and compatible devices One of Joined creates one movie file consisting of the main video stream on the left and the dual video stream to the right For Live broadcasts the image shown above is displayed in the video instead of the dual video stream while there is no dual video stream in the conference Switching creates one movie file The main video stream is replaced by the dual video stream when the dual video stream is activated The main video stream is displayed again when the dual video stream stops Picture in picture creates one movie file with the main video stream inserted into the dual video stream When the dual video stream is activated the
110. n kbps kilobits per second and dimensions Outputs for Displays information about the The following information is shown for each distribution to outputs created for distribution to output Podcast Podcast Producer or iTunes U by Pn Producer or the selections above e a description the format and layout iTunes U e the status e how the output was transcoded offline e the system name of the Content Server that did the transcoding this may be a different Content Server if the Content Server is in a cluster e the bandwidth in kbps kilobits per second and dimensions Indexing cropping amp concatenating conferences in the Content Editor You can use the Content Editor to edit conferences that you are an editor of Site managers can edit any conference The Content Editor can e Add indexes and manage index points e Crop the conference by changing its start in point and or end out point e Concatenate conferences that is join another conference to the one already open in the editor One example use of this is to remove a section in the middle of a conference by opening the same conference twice All changes are non destructive therefore you can change the in and out points for a conference for example many times Viewing the conference in the Content Viewer reflects the changes straight away However downloads need to be re transcoded click Save and close This removes existing downloadable outputs and repla
111. n the Conference list will be able to view the conference and download any available content If a password is entered users will need to know the password to stream or download the conference The Recording alias Owner can change this field When not selected the groups and users specified in Who can view this conference above cannot see the conference in the Field available Who can edit this conference Field description Who can view this conference above Groups and users to be displayed copied to the conference when it is created by an incoming call or as the default editors when you go to Conference setup gt Create conference Conference editors can edit conference information and permissions use the Content Editor to change the conference add further outputs to a completed conference using the Manage outputs page and delete the conference Use Check access list to validate your entries it is also checked when you Save Usage tips Conference list until the conference is made available by an editor see Who can edit this conference below This may be useful if editors want to make changes to the conference before making it available to others This option is always enabled for System Recording aliases The Recording alias Owner can change this field Enter all or part of the name or display name of the group or user either one per line or separated by a semicolon If only part of a group o
112. nal streaming server using a shared drive or UNC path Choose to use FTP to transfer media files to the external streaming server after the call has ended The IP address or DNS name of the FTP server The port number of the FTP service Most FTP servers will use port 21 The directory relative to the root FTP directory on the FTP server The directory should be specified using forward slashes as in a URL e g movies The username to authenticate to the FTP server The password to authenticate to the FTP server Usage tips Broadcast point If you have not manually changed it on your external server the broadcast mount point for Server G2 is encoder and for Server 90 is broadcast Do not choose this option if you are streaming from an external streaming server You can check the default media storage location in the Server overview The default media location for Real Media files is media location data www Choose this option if the streaming server is on an external server which has a shared drive accessible to the Content Server Enter the shared drive or UNC path e g servername share in the Alternate path field Choose this option if the streaming server is on or can access a shared drive on an external server that is running an FTP service If you select this option complete the other fields in this section Then check the FTP upload functionality by clicking Test FTP FTP upl
113. name The name of the user as displayed in the bottom left of the window Preferences Conferences The number of conferences displayed per The default is 20 but you can select 5 per page page in the View conferences pages 10 or 20 Conference The conference Category displayed inthe See Displaying the Categories list for Category on View conferences pages when you log more information login in Recording If you are a creator select the number of The default is 20 but you can select 5 aliases per Recording aliases displayed per page 10 20 50 or 100 page Management If you are a site manager select the The default is 20 but you can select 5 items per number of Recording aliases groups amp 10 20 50 or 100 page users Templates Media server configurations Call configurations and Categories displayed per page Conference play properties Automatically If you are logged in you can select this When you are updating your determine check box to have the Content Server preferences internet automatically calculate your internet speed Speed connection speed the first time you log in using a browser computer combination or after re checking your conference play properties It is selected by default Automatically determine internet speed is always enabled for guests unauthenticated users e f you are logged in to manually choose your speed deselect the check box and choose a speed from the drop down list Conf
114. ndows Remote Desktop Connection cccccccceseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenneees 112 Using Remote DESKON aaar aa anera SE Ar AARNE PAA deny cetd sca buseavcndi edd Soueteacsbeduiaedanepaarebetuedaceneetecss 112 Using Remote Desktop via the Content Server web interface ccccccccssssececsssteeeeseseeessesaeeeesenaes 112 Setting the system date amp time cccccccsseseeeeeeeeeeeeeeseeeeeeeeeeeeeeseneeseeeeeeeeeeesseneeneeeeeeeeees 113 Port informatio N s atornat adoa ace eden ese Ses eve sends einiaid eead ainera eudi En 114 Ports used by the Content Server cccccsccesecceceeeeeeeaeeeeeeeceeeeceaeeeeaaesgeneesaeeesaaesgeaeeseeeeesaeeseaaesseneeee 114 Ports for streaming from the Content Server ccccccceeseeceeeeeceeeeeeaeeeeeeeceaeeeseaeeeeaeeseeeeeseaeeeeaeeeeeeeeed 115 Ports for streaming from external streaming Servers eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeeeeseaeeeeeseeeeeeeeeneaeees 115 Changing the local administrator account password sseeeeeeeeeeeeeeeeeeeeeeees 117 Changing the local administrator account password ceccccceeeceeeeeceeeeeeeeeeeeaeeeeaeeseeeeeseaeeesaeeneneeeeaes 117 Restoring to Content Server defaults cccccccsseeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenneees 118 LCD status display and button FUNCTIONS eccceceeeceeeeeeeeeee cee eeeaaeeeeneeceeeeecaaeeesaaeseeneeseaeeesaeeeeaeeeenees 118 Restoring the default Settin
115. ne who can view or edit the conference To display the Conference lists go to View Conferences Live conferences list This list shows calls that are currently being recorded When the call completes the resulting conference is transferred to the Recorded list If there are outputs to transcode the conference also appears in the Pending queue This page refreshes automatically every 10 seconds Role What you see Guest not logged All live conferences that guests have permission to view are listed in Viewer All live conferences that you have permission to view or edit are listed Creator All live conferences that you have permission to view or edit are listed Site manager All live conferences are listed Site managers can edit all live conferences Pending queue The Pending queue shows conferences for which the Content Server is currently processing transcoding the outputs The number and types of output depend on the Recording alias used for the conference or what outputs have been selected in the Manage Outputs page Also see Understanding recording configurations This page refreshes automatically every 10 seconds Role What you see Guest not logged All live conferences that guests have permission to view are listed in Viewer All live conferences that you have permission to view or edit are listed Creator All live conferences that you have permission to view or edit are listed Site manager All live conferences are li
116. nferences To be able to join conferences you must have edit access to both conferences or have the site manager role and the conferences must have streaming outputs in the same format and size for example Windows Media Medium and the same dual video status it is not possible to join two conferences if only one of them has a dual video stream To join two conferences 1 Open the conference in the Content Editor as described above 2 Click Join recording to show the list of conferences that can be joined to this one Add a different conference by clicking Join recording next to the required conference If required crop each conference If required add indexes to each conference Click Save and close Check the result in the Content Viewer NO a Pw If necessary repeat the steps to make any final adjustments Understanding recording configurations The Content Server records calls and can produce the resulting conferences in a range of formats and sizes for users to watch or download Conferences can be made available to all or selected users and given information to make them easier for users to find All this is controlled by a configuration called a Recording alias See Displaying the Recording alias list If the system defaults are not suitable then you can configure the following Recording aliases are created by the site manager There are two types of Recording alias e System Recording aliases which can be used
117. ng points on the streaming server that you wish to use Enter the name of the existing publishing points for the Main and Dual video streams The alternate URLs are set to http local tcs data Append filename to URL is selected and those options are grayed out in the interface Select to have media to be written to the Content Server s default media location this will be either the E drive of the Content Server or an alternate storage location if you have a NAS configured Usage tips Server uses the first two octets of the IP address specified in the Destination multicast IP address of the WMS Multicast Data Writer properties of the multicast publishing point but it dynamically assigns the last two octets for example if 10 0 1 1 is specified at the publishing point the Content Server can use any address in the 10 0 range for multicast streaming If you do not enter a port range the Content Server will use the Destination multicast port of the WMS Multicast Data Writer properties of the multicast publishing point This value tells the network how far multicast packets should be allowed to travel across the network The value Subnet TTL 1 means that packets do not pass the first network router and should mean a multicast stream is viewable on any network even those not enabled for multicast where the client is on the same subnet as the Content Server The efficacy of higher values LAN TTL 32 WAN 6
118. ngs gt Categories 2 Click Add category 3 Enter a Name and if required a Description Descriptions are optional and are displayed only in the Categories list 4 Click Save To update a Category 1 Goto Managemeni seitings gt Categories 2 Click Edit for the Category that you want to update 3 Update the Name and or the Description 4 Click Save TANDBERG Content Server printable online help 44 Displaying the Recording alias list Recording aliases are used to record calls and contain all the information about how the new conference is created The Content Server is delivered with a number of default Recording aliases called e Default Live and OnDemand conferences created using this Recording alias can be streamed while the call is ongoing and also watched after the conference completes and has been transcoded e Default OnDemand only conferences created using this Recording alias can be watched after the conference completes and has been transcoded The Recording alias determines e What to dial to record using this Recording alias e How the Content Server communicates with the remote endpoint or system while recording based on the Call configuration specified e How conferences created with this Recoding alias are streamed or played back and whether they can be played live while recording is in progress or only on demand This is specified by the Template e What conference information will be
119. ngs you only need to add the groups and users who need a role higher than viewer that is creators or site managers If a user does not exist on the Content Server before they attempt to log in for the first time regardless of whether there is a group added to the Content Server that they are a member of their account will be created automatically and they will be given the role of viewer When the user logs in their role will be whichever is higher of their group role or their individual user role 6 All users and all members of the added groups now automatically have access to the Content Server using their normal Active Directory username and password Groups and users who have been added to the Content Server are listed in the Displaying the Groups amp users list go to Management settings gt Groups and users Their role is displayed next to the name Note that users may have inherited a higher role from their group membership than the one displayed but they can find out their role after they have logged in by going to their Preferences See Editing user preferences You do not use Active Directory 1 Create local user accounts on the Content Server for every user individually go to Management settings gt Windows server and create the accounts in the normal way Go to Management settings gt Site settings See Configuring site settings For Authentication mode select Local Go to Management settings gt Groups and users See
120. o stream as the larger picture On turning off the dual video stream the main video stream transitions to take up the entire picture again This layout can be restrictive when viewing on a low resolution monitor These outputs are available using the Download link on the Recorded Conference page Download the files to the correct folder for synchronizing with your portable device iPod formats are optimized for 5th generation Apple iPod and compatible devices Zune formats are optimized for 1st generation Microsoft Zune and compatible devices If the conference was recorded without a dual video stream this will be the single video layout where one movie file is created showing the main video If the conference was recorded with a dual video stream then this is one of Joined creates one movie file consisting of the main video source on the left and the dual video source to the right For Live broadcasts the image shown above is displayed in the video instead of the dual video stream while there is no dual video stream in the conference Switching creates one movie file The main video stream is replaced by the dual video stream when the dual video stream is activated The main video stream is displayed again when the dual video stream stops Picture in picture creates one movie file with the main video stream inserted into the dual video stream When the dual video stream is activated Field Formats Sizes Fie
121. o the Podcast Producer server The password to authenticate to the Podcast Producer server Click to connect to the Podcast Producer server and display a list of all available workflows Select a workflow name from the drop down list The workflow defines the set of encoding and publishing tasks to be performed by Podcast Producer Usage tips The server name is used in the Template and Manage outputs pages when selecting a Media server configuration This is a required field Media server configuration iTunes U Server iTunes U is a third party product provided by Apple For setup and support information on iTunes U go to http www apple com support itunes_u Field Server settings Name Site URL Shared secret Shared secret confirm Administrator credentials Display name User name Email address User identifier Tab ID Field description A descriptive name for the Media server configuration The Site URL provided by Apple which identifies this iTunes U account Enter and confirm the Shared Secret provided by Apple for this iTunes U account The credential string provided by Apple specifying administrator access permissions The actual name of the account used to upload content to iTunes U The username of the account used to upload content to iTunes U The email address of the account used to upload content to iTunes U The user identifier for the account used
122. oad is also tested every time the Media server configuration is saved If left blank files will be uploaded to the root FTP directory Field Use default on demand URLs Broadcast point Use alternate on demand URLs Field description Select to use the default on demand URLs generated by the Content Server The Broadcast point for the streaming server This is used in the default live URL Select to supply your own URLs for on demand streaming that is if the on demand URLs require different path or filename information from that generated by the Content Server Enter the URLs for the Main and Dual video streams and choose whether the filename will be appended to the alternate URLs Usage tips If you select this option also enter the Broadcast point If you have not manually changed it on your external server the broadcast mount point for Server G2 is encoder and for Server 90 is broadcast Media server configuration Podcast Producer Server Podcast Producer is a third party product provided by Apple For setup and support information on Podcast Producer go to http Awww apple com support macosxserver podcastproducer Field Server settings Name Server address User name Password Password confirm Get workflows Workflow name Field description A descriptive name for the Media server configuration The IP address or DNS name of the server The user name to authenticate t
123. ode click Enter maintenance mode The button changes to Rejoin cluster and the Server mode displays Maintenance After you have completed maintenance click Rejoin cluster The button changes back to Enter maintenance mode and Server mode displays Online This means that the Content Server is now ready to receive calls and offline transcoding jobs Working with the logs To view the Content Server logs go to Management settings gt Server logs The logs from the Content Engine are displayed by default to view other logs select from the drop down list e To view a log click the name of the log file and select to open it or save it If the list is long there may be more than one page click on a page number to display the logs e To delete a log select it and click Delete selected The current log is displayed at the top of the list Except for Content Library logs the current log cannot be deleted All server logs can also be accessed from the E logs directory on the Content Server Service event logs for the Content Engine Transcode Engine and Helper services can be found in the Windows Event Viewer when you Remote Desktop into the Content Server These events show service starting and stopping information Content Engine logs Content Engine logs include information generated by the Content Engine service about e _ Incoming and outgoing calls e Codecs in call call speed e Dual video start stop during a call e Gate
124. of their group role or their individual user role o If Allow Guest Access is turned off in Site settings you only need to add the groups and users who need a role higher than viewer that is creators or site managers If a user does not exist on the Content Server before they attempt to log in for the first time regardless of whether there is a group added to the Content Server that they are a member of their account will be created automatically and they will be given the role of viewer When the user logs in their role will be whichever is higher of their group role or their individual user role 6 All users and all members of the added groups now automatically have access to the Content Server using their normal Active Directory username and password Groups and users who have been added to the Content Server are listed in the Displaying the Groups amp users list go to Management settings gt Groups and users Their role is displayed next to the name Note that users may have inherited a higher role from their group membership than the one displayed but they can find out their role after they have logged in by going to their Preferences See Editing user preferences Note Before changing authentication mode to LDAP a site manager must add at least one LDAP group or user with the site manager role to the Content Server Under LDAP authentication local users that is user accounts set up through the web interface for Windows Serve
125. on between Needs to be open between the Content Server the Content Server and the Wowza_ and the Wowza Media Server Media Server 1935 RTMP for communication between Needs to be open between the Wowza Media the Wowza Media Server andthe Server and the Flash player Flash player The default setup for a Real Media Helix streaming server uses the following port Port Streaming Media Protocol Firewall Information 554 RTSP Needs to be open between the Content Server the external streaming server and the Real Media player Changing the local administrator account password The local administrator account is a built in Windows account that has complete access to the local system It has been added to the Content Server s Groups and users list as lt machine name gt Administrator with a site manager role and cannot be deleted from the list This account can be used to log into the Content Server web interface the Windows Server administration interface and Remote Desktop Because this account has complete access to the Content Server TANDBERG recommends that you change the local administrator password regularly You may want to record the new password ina safe location Note Do not change the local administrator account name Changing the local administrator account password 1 Goto Managemeni seitings gt Windows server 2 Click Set administrator password 3 Enter the current password then the new password twice and cli
126. on is displayed Field Field description System information System name H 323 ID E 164 alias The name for the Content Server that is unique in the cluster The system non live and live H 323 IDs for this Content Server to register to the gatekeeper It is not recommended to call the Content Server using these H 323 IDs while in a cluster The system non live and live E 164 aliases for this Content Server to register to the gatekeeper It is not recommended to call the Content Server using these E 164 aliases while in a cluster Content Server status Server mode The current status of the Content Server Usage tips This section is only displayed for Content Servers in a cluster and therefore you can only set the System name H 323 ID and E 164 alias here for Content Servers in a cluster On a standalone Content Server go to Site settings to complete those fields If the Content Server is in a call when these fields change it enters Configuration Reload mode and the changes will not take effect until all calls have ended Online The Content Server can accept calls and transcode outputs Reloading Configurations One or more of System name Gatekeeper settings Advanced H 323 settings SIP settings or Email settings have been saved in Site settings while the Content Server was in a call the Content Server is not accepting new calls and when current calls complete settings will be updated and Se
127. ore files on a Network Attached Storage device NAS so that the recording capacity is not limited by the disk space on the Content Server Then media will be recorded to a temporary directory on the Content Server before automatically being moved to the NAS The Content Server streams the media from the NAS TANDBERG recommends using a NAS device built on the Windows Storage server that is also Windows Hardware Quality Lab certified The file sharing protocol used by the Content Server to the NAS is Microsoft SMB Notes For best performance TANDBERG recommends that the NAS used is a device dedicated to media storage Running applications such as domain controllers databases or external streaming servers on the same device may result in errors The Content Server must be added to the same domain as the NAS Changing the storage location to use Network Attached Storage Ensure you have enough time to complete the operation The TCS Wizard copies all media files referenced by the Content Server database from the local E drive to the external storage location This takes several minutes depending on how much media is recorded To change the media storage location from the default E drive to a NAS WARNING Using the wizard to move media from the local E drive to the external storage location does not move any media files which are not associated with the Content Server s database That includes orphaned temporary files not used in any con
128. osoft Windows Media Player is required to display movies in Windows Media WMV format in Mozilla Firefox and is available as a free download at the time of publishing from http port25 technet com pages windows media player firefox plugin download aspx Recommended player versions Content type Recommended player Windows Media Windows Windows Media Player 9 x or higher Mac OS 10 5 or higher Silverlight 2 0 or higher MPEG 4 for QuickTime 7 x QuickTime MPEG 4 for Flash Player 10 Flash Real Media RealPlayer 10 x ANINRERR Cantant Carver nrintahla aniline haln TANDBERG Content Server printable online help Editing user preferences After you have logged in you can edit some preferences for the way items are displayed The preferences that you can set depend on your role Go to Preferences in the top right of the window To update your preferences edit the fields using the table below and click Save Note that the Conference play properties are available whether you have logged in or not so that all users including guests can find out the speed of their internet connection and available players for playing conferences Field Field description Usage tips Details User name The name of the user that you are logged This cannot be changed in as Role Whether the user has site manager This cannot be changed To understand creator or viewer privileges more about roles see Understanding roups amp users Display
129. pany DC com Note Only enter groups and users that have been added to the Groups and users list on the Content Server see Adding and updating groups amp users otherwise the entry will be removed when you click Check access list or Save Password If required enter a password to If no password is entered then users who can restrict streaming access to this view the conference in the Conference list will conference and the ability to be able to play the conference and download download content The password is any available content If a password is entered visible in clear text to editors of this users will need to know the password to stream Field Field description conference and to site managers Make Select to make the conference recorded available for groups and users conference specified in Who can view this available conference above for viewing Who can Groups and users who can edit edit this conference information and conference permissions use the Content Editor to change the conference add further outputs to a completed conference using the Manage outputs page and delete the conference Use Check access list to validate your entries they are also checked when you Save Export conference See Importing amp exporting conferences Usage tips or download the conference When not selected then the groups and users specified in Who can view this conference above do not see the conferenc
130. r s sssssssessnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmn 16 Watching a conference on a portable device iPod or Zune ccceceeeeeeeeeeeeeeeeeeeeeeeeees 17 Sending a link so others Can watch a conference ceeeeeeeeeeeeeneeeeeeeeeesneeseneeeeeeeeees 18 Calling OU BO record sas wees is sae ccs sees scetccese cncce ck ncseanenntdcensxbentaxeacecceubetencexhassdeoncctenecns 19 Using TMS to schedule conferences to be recorded on the Content Server 23 Editing conferences OVEl VICW vi iieetece eh ected een 24 Editing conference information amp permissions cccccssseseseeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeneeees 25 Managing Conference OUtpUt ssseseeeeeeeeeeeeeeneeeeeeeeeeeeeeeneneneeneeeeeeeeeseneseeneeeeeeeeeeentees 28 Indexing cropping amp concatenating conferences in the Content Editor 35 The Content Editor Window cccccscceccecssececessneeeeeeaeeeeecsaeeeescaeeeeseeaeeeescaaeeesecaaeeesecaaeesssesaeessssneeseeeaaes 35 Indexing ai CONTEFENCE 2 cease cctv hears ett eect eee digest ented A 36 Cropping a CONTELENCE ccceecceceeeceeneeeeeeeeceeeeeeaaeeeeaeecaaeeeceaeeeeaaesgeneecaeeesaaesseaaeseeeeseaeeseaaeeseneeee 36 Removing a section in the middle of a conference o oo eee cece ee eeeeeeeeeeeeaeeeeeeaaeeesetaaeeeeeeaeeeeeeaaes 36 Concatenating conferences ceecceeeeeeeeeeeceeeeeeeaeeeeeeeceeeeeceaeeeeaaeeeeeeeseaeeesaaeeseaaeseneeescaees
131. r administration on the Content Server machine including the local administrator cannot log in using the login dialog However the local administrator can log in by adding page login amp rescue true to the end of the Content Server URL in the browser http lt ContentServerIPaddress gt tcs page login amp rescue true Active Directory and your Content Server is in the same domain as your groups and users 1 Goto Management settings gt Site settings See Configuring site settings 2 For Authentication mode select Domain 3 So that the Content Server can obtain group information enter the details of your LDAP server or servers 4 Goto Management settings gt Groups and users See Adding and updating groups amp users Add the domain groups or users to the Content Server in the format group name or DOMAINNAME optional user name Display Name optional gt and assign the correct Role Viewer Creator or Site manager o If Allow Guest Access is enabled in Site settings you need to manually add all the groups and users who you want to log in If a user does not exist on the Content Server before they attempt to log in for the first time but a group to which they belong does their account will be created automatically and they will be given the role of viewer When the user logs in their role will be whichever is higher of their group role or their individual user role o If Allow Guest Access is turned off in Site setti
132. r of pre defined Templates Equally site managers can create Templates and these can be updated saved as a new Template and deleted if they are not being used ina Recording alias when their check box is grayed When deciding whether to edit an existing Template as the basis for a new one or start again look at how close the settings you require are to those in an existing Template Displaying the Template list To display the list of current Templates go to Management settings gt Templates From the list site managers can e Edita Template by clicking Edit either to update it or save it as anew Template See Adding amp editing Templates Note that any changes will not be used in current calls but only for new calls e Delete Templates that are not in use select the Template and click Delete selected e Create a new Template by clicking Add template See Adding amp editing Templates You can also use an existing Template change its settings and then click Save as Adding amp editing Templates Site managers can add new Templates and update existing ones e To edit a Template go to Management settings gt Templates and click Edit for the appropriate Template Then update the fields as required using the table below and click Save e Tocreate a new Template either o Goto Management settings gt Templates and click Add Template Then complete the fields using the table below and click Save o Goto Management settings
133. r user name has been entered clicking Check access list or Save adds all matching groups and users to the list Note After clicking Check access list or Save the users entered will have the following formats e Local authentication mode MACHINENAME user name e Domain authentication mode DOMAINNAME optional user name e LDAP authentication mode user name All groups will be in the format group name where the group name is expanded to the full LDAP name for example CN group name OU staff DC company DC com Note Only enter groups and users that have been added to the Groups and users list on the Content Server see Adding and updating groups amp users otherwise the entry will be removed when you click Check access list or Save The Recording alias Owner can change this field Displaying the Template list A Template determines how a conference is recorded streamed and played back e Whether the conference can be streamed live or only on demand or both Formats supported for example Windows Media MPEG 4 for QuickTime MPEG 4 for Flash or Real Media e The sizes for the outputs e Outputs for playback in portable devices iPod or Zune e Outputs for uploading to your iTunes U account or your Podcast Producer server e Outputs for downloading to your computer The Template forms part of the definition of a Recording alias see Understanding recording configurations There are a numbe
134. rd party code is distributed in binary form under the terms of open source licenses such as BSD In accordance with section 6 of the GNU Lesser General Public License and section 3 6 of the Mozilla Public License copies of such code will be provided upon request by contacting TANDBERG Please contact us by using the Online Support section at www tandberg com Please provide USD 10 00 for media and shipping License for OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http Awww openssl org Copyright 1998 2005 The OpenSSL Project All rights reserved THE OpenSSL SOFTWARE IS PROVIDED BY THE Open SSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Mozilla Public License MPL Software distributed under the MPL http www mozilla o
135. rding aliases Dual video is often used so that everyone ina call can see what is displayed on a computer such as a PowerPoint presentation as well as seeing the main video other participants Dual video is also known as extended video a content channel H 239 capabilities when using H 323 or BFCP capabilities when using SIP This determines the range of available call bandwidths when dialing out to create a conference using a Recording alias with this Call configuration The default setting is 0 which means that the call will never be ended automatically Zero is also the default value for new Call configurations The Content Server will negotiate the level of encryption with the remote endpoint H 261 must be enabled for standards Field codecs Audio codecs Field description advertized for calls using this Call configuration Select the audio codecs to be advertized for calls using this Call configuration Usage tips compliance G 711 must be enabled for standards compliance Understanding groups amp users Access to view conferences Who can view conferences can be configured e Content Server wide with the Allow Guest Access field in Site settings o When guest access is selected entering the Content Server s address in a web browser displays the View conferences menu you do not need to authenticate log in o If guest access is not selected in Site settings then every user h
136. reaming URLs for the outputs viewable in the Content Server web interface may also be updated For example if the server address of an external streaming server has changed update the address in the Media server configuration then conferences that use that Media server configuration will still be playable To create a new Media server configuration either o Goto Management settings gt Media servers and click the appropriate link for the type of server that you want to add Then complete the fields using the table in the appropriate section below and click Save o Goto Management settings gt Media servers click Edit for the Media server configuration that is to be the basis of the new one Then update the fields as required using the table in the appropriate section below and click Save as See the appropriate section for the type of Media server configuration that you are updating or adding Windows Media Streaming Server QuickTime or Darwin Streaming Server Wowza Media Server for Flash Real Media Streaming Server Podcast Producer Server iTunes U Server Media server configuration Windows Media Streaming Server Only Windows Media Streaming Servers are supported for streaming Windows Media content Saving the Media server configuration checks that the server is available at the specified server address and displays the server type if the information is available You can set up a Media server configuration for a Windows Media
137. relative to the root If left blank files will be uploaded to the root FTP directory on the FTP FTP directory server The directory should be specified using forward slashes as ina URL e g movies User name The username to authenticate to the FTP server Password Password The password to authenticate to confirm the FTP server Use default on Select to use on demand URLs demand URLs generated by the Content Server Use alternate on Select to supply your own URLs demand URLs for on demand streaming that is if the on demand URLs require different path or filename information from that generated by the Content Server Enter the URLs for the Main and Dual video streams and choose whether the filename will be appended to the alternate URLs Media server configuration Wowza Media Server for Flash The Content Server default installation supports only HTTP based on demand streaming of MPEG 4 for Flash from its local IIS web server An external media server must be set up for live unicast and true RTMP on demand streaming of MPEG 4 for Flash Only the Wowza Media Server for Flash is supported for streaming MPEG 4 for Flash content Saving the Media server configuration checks that the server is available at the specified server address and displays the server type if the information is available Unicast live streaming from the Wowza Media Server for Flash RTSP announce is also tested when the Media server configuration i
138. rg MPL MPL 1 0 html MPEG4IP JS FLV Player License for Ogg Copyright 2002 Xiph org Foundation Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the Xiph org Foundation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFT
139. rive in which case this field displays Local Content Server For more information see Storing recordings After adding the option key click Restart service for the installed option key to take effect This only restarts the Content Engine therefore all current calls are dropped but it does not affect transcoding or displaying web pages Configuring site settings Site settings must be configured before using the Content Server To open Site settings go to Management Settings gt Site settings Most settings in the Site settings page can be applied while the Content Server is in a call without affecting current calls however if you change a setting that requires all calls to have ended before it takes effect the Content Server automatically enters Configuration Reload mode and will not accept new incoming calls or make outgoing calls When the call or calls currently in progress are completed the new settings are applied and the Content Server is then able to receive and make calls In Configuration Reload mode e The Site settings page displays The TANDBERG Content Engine is currently in X calls The TANDBERG Content Server is in configuration reload mode and will not accept any further calls or apply the new settings until all current calls have ended To apply new settings now click End all calls e The Create conference page displays There are no resources available to make a call please try again later e The Se
140. rmat layout and size the status the physical path and file name if the output s Media server configuration writes movies to the default media location how the output was transcoded live or offline If the output was live transcoded and there is no offline transcoded output there is an option to Re iranscode the system name of the Content Server that did the transcoding this may be a different Content Server if the Content Server is in a cluster the on demand URL the bandwidth in kbps kilobits per second and dimensions If the layout selected is Two videos then there will be two movie files one for the main video stream and one for the dual video stream The following information is shown for each output a description the format and layout the status the physical path and file name how the output was transcoded offline the system name of the Content Server that did the transcoding this may be a different Content Server if the Content Server is in a cluster the bandwidth in kbps kilobits per second and dimensions The following information is shown for each output a description the format and layout the status the physical path and file name how the output was transcoded offline the system name of the Content Server that did the transcoding this may be a different Content Server if the Content Server is in a cluster Field Field description Usage tips e the bandwidth i
141. role than that inherited from the group For example to have most members of a group be viewers or creators but have some members be site managers set the group role to be viewer or creator then individually add the users you want to be a site manager see Adding and updating groups amp users and set their Role to Site manager The higher role group role or individual user role is applied A user can find out their role when they have logged in by going to their Preferences See Editing user preferences Who can view or edit a conference A conference specifies who can view it and who can edit it Users who can view a conference see the conference in the listing and are able to watch and download it Editors of a conference can edit conference permissions and metadata use the Content Editor to change the conference add further outputs to a completed conference using the Manage outputs page and delete the conference Group amp user accounts and adding groups amp users to the Content Server Groups and users have to be Windows group or user accounts before they can be added to the Content Server Adding users to the Content Server may happen automatically it depends whether guest access is enabled in Site settings You also need to consider the authentication mode set in Site settings LDAP Domain or Local the correct authentication mode depends on how user accounts are organized within your company e You use Active Directory bu
142. rs the recorded conferences appear in the Recorded conferences list but may be unusable They can be deleted in the normal way LCD status display and button functions online The Content Server is ready to accept calls and transcode outputs but none are currently in progress 1 5 calls Calls are in progress on the Content Server transcoding The Content Server is transcoding Server modes config reload The Content Server is in Reloading Configurations mode In Reloading Configurations mode the Content Server does not accept new calls 1 5 calls cnfg Calls are in progress and the Content Server is in Reloading Configurations mode trans cnfg The Content Server is transcoding and is in Reloading Configurations mode idle The TCS Wizard is running In Idle mode the Content Server does not accept new calls or process new transcoding jobs 1 5 calls idle The TCS Wizard has started while there is a call in progress trans idle The TCS Wizard has started while there is a transcoding process in progress maintenance The Content Server is in a cluster and has been set to Maintenance mode The Content Server will not accept new calls or process new transcoding jobs 1 5 calls maint Calls are in progress and the Content Server is in Maintenance mode trans maint The Content Server is transcoding and is in Maintenance mode upgrading This Content Server or a Content Server in the cluster is being upgraded Error states Error
143. rver Using the web interface for Windows Server administration Open the web interface for Windows Server administration in a new window by going to Management settings gt Windows server This page can also be accessed by typing https lt ContentServerlPAddress gt 8098 in the Web browser URL field You need to use Internet Explorer IE to use this menu item The Windows Server page is used to e Change the local administrator account password e Update the date and time settings e Create local user accounts e Set up scheduled or ad hoc backups and restore the Content Server from a backup Note Some IE security settings may prevent the necessary ActiveX controls from running so that you cannot access the Windows Server administration interface or some of its tools To overcome this issue add the URL of the Content Server to the trusted sites in your browser To do this in your browser go to Tools gt Internet Options Select the Security tab and click Trusted sites Click Sites enter the Content Server s URL and click Add Click Close and OK TANDBERG Content Server printable online help 111 Using Windows Remote Desktop Connection Windows Remote Desktop Connection is used for a number of administrative tasks Upgrading the Content Server Using the TCS wizard to store recordings externally Backing up and restoring Applying security updates Importing amp exporting conferences Using Remote Desktop 1 On your
144. rver mode will automatically change to Online Maintenance If the Content Server is in a cluster then the site manager can place it in Maintenance mode which means that no new calls or offline transcoding jobs are accepted Entering Maintenance mode or Rejoining to the cluster is done on the Cluster overview page Idle The TCS wizard is running The Content Server is not accepting new calls or processing new offline transcoding jobs To exit Idle mode complete or cancel the wizard Offline The Content Engine service is not running Current calls are dropped and new calls are not accepted To exit Offline mode start the Content Engine service for example by restarting the Content Server in the web Field Field description Content The current Content Engine service Engine status status Transcode The current Transcode Engine Engine service status status Current A pictorial representation of the calls number of current calls Call list A list of active conferences is displayed when there are live calls Currently Whether the Content Server is transcoding currently transcoding Transcoding The list of conferences currently job list being transcoded is displayed when processing occurs End all calls Click to terminate all current calls Content Server information IP address The Content Server s IP address Device The Content Server s serial number Usage tips interface for Windows Server administration
145. rver overview page and the LCD panel displays Reloading configurations Site managers can override Configuration Reload mode and apply changes immediately by clicking End All Calls in the Site settings page which terminates calls on the Content Server and applies the new settings The settings that trigger Configuration Reload mode are System name Cluster name if in a cluster Gatekeeper settings Advanced H 323 settings SIP settings and Email settings The Site settings page automatically refreshes every 10 seconds Field Field description Usage tips System information System name The name for the Content Server Used in the TANDBERG Management Suite to identify Content Servers Can also be displayed in the browser title 9bar when using the web interface see Show in browser title If the Content Server is in a cluster its System name is not set here but in the server overview page Cluster name The name for the cluster Can only be set when the Content Server is in a cluster Used in the TANDBERG Management Suite to identify the cluster Can also be displayed in the browser title bar when using the web interface see Show in browser title Show in When selected displays the System name Refresh the page to show changes to browser title or Cluster name in the browser s title bar the browser title Can be used to brand or identify the For a cluster if you go to the web Content Server or cluster when using the interfac
146. s They are also checked when you click Place call Usage tips full LDAP name for example CN group name OU staff DC company DC com Note Only enter groups and users that have been added to the Groups and users list on the Content Server see Adding and updating groups amp users in this field otherwise the entry will be removed when you click Check access list or Place call If no password is entered then users who can view the conference in the Conference list will be able to play the conference and download any available content If a password is entered users will need to know the password to stream or download the conference When not selected the groups and users specified in Who can view this conference above cannot see the conference in the Conference list until the conference is made available by an editor see Who can edit this conference below This may be useful if editors want to make changes to the conference before making it available to others Enter all or part of the name or display name of the group or user either one per line or separated by a semicolon If only part of a group or user name has been entered then clicking Check access list or Place call adds all matching groups and users to the list Note After clicking Check access list or Place call the users entered will have the following formats e Local authentication mode MACHINENAME user name e Domain authentication mod
147. s saved You can set up a Media server configuration for a Wowza Media Server for Flash to do live and or on demand streaming Field Server settings Name Server address Support live unicast streaming Support On Demand Field description A descriptive name for the Media server configuration The IP address or DNS name of the server Select whether the server is to support live unicast streaming and to display the Live unicast streaming settings section Select whether the server is to support on demand streaming and to display the Live on demand settings section Live unicast streaming settings Streaming port range start User name Password Password confirm Use default live URLs Application directory Use alternate live URLs The port number for the start of the streaming port range e g 30000 The start port must be an even number The Content Server will use the streaming start port 30 for streaming live calls for example a port range from 30000 to 30030 Ensure that you select ports that are NOT being used by the Content Server The user name to authenticate to the streaming server The password to authenticate to the streaming server Select to use the default live URL for this Media server The name of the directory created under applications on the Wowza Media Server to stream live This directory is used in the default live URL Select to supply your own UR
148. s the maximum target bit rate in kbps kilobits per second for each size The actual bit rate of outputs will depend on the bit rate at which the conference is recorded Select the Media server configurations for on demand viewing of the conferences recorded using this Template Formats not selected above are grayed out Select to allow the conference to be streamed while it is in progress Audio only For use when users have very poor quality internet access Audio will be recorded and played back and if dual video stream is activated during the call it will be displayed as still images Small For use when users have modem access By default the maximum bit rate is 56 kbps see Maximum target bit rate below for the actual bit rate In the Two videos layout the dual video stream is displayed as still images Medium For use with broadband access to the internet by default the maximum is 512 kbps see Maximum target bit rate below for the actual bit rate Large For access to a high speed LAN This format takes the longest to transcode These bit rates are configured in the Advanced streaming options section of Site settings The Media server configurations shown in the drop down lists by default are those selected in the System defaults section of Site settings Select the Format and Size if more than one was selected above Only one live stream is available per conference the other formats and sizes that
149. s which define several recording properties One of these is the Recording alias type which determines whether it is a System Recording alias or a Personal Recording alias Personal Recording aliases have an Owner other than the local administrator and the Owner of a Personal Recording alias can edit some of the properties of that Recording alias as explained in the table below A Recording alias is selected when selecting to record scheduled conferences using the TANDBERG Management Suite TMS by dialing an address of a Recording alias or when creating an ad hoc conference by calling out For more information about using the Content Server with TMS see Using TMS to schedule conferences to be recorded on the Content Server and the TMS online help When using e A gatekeeper up to twenty four Recording aliases can be created when the Content Server is registered to the gatekeeper in Terminal mode There is no limit on the number of Recording aliases when the Content Server is registered to the gatekeeper in Gateway mode e ASIP registrar up to twenty four SIP registrations can be used e Neither a gatekeeper or SIP registrar only IP dialing is supported To add a new Recording alias 1 Goto Conference Setup gt Recording aliases 2 Click Add Recording alias 3 Complete the fields using the table below 4 Click Save You can also use an existing Recording alias change its fields see below and then click Save as To edit an exi
150. se notes for the release that you are upgrading to and then follow the instructions below Note that you will need a release key to upgrade to S4 but not if you subsequently upgrade to a minor release for example S4 1 and this depends on the Content Server s serial number contact your TANDBERG reseller Downloading Content Server software releases 1 Log in to the Content Server web interface as a site manager and go to Management settings gt Server overview Make a note of the software version that is currently installed Go to the support section of the web site and check whether a more recent release is available for the Content Server Download the installer from the TANDBERG FTP site to a directory on your computer Upgrading the Content Server software PP oO RN Make sure there are no ongoing calls Log into the Content Server using Windows Remote Desktop Connection Back up your Content Server and turn off any anti virus programs if any Transfer the installer that you downloaded in step 4 above to the Content Server do not run the installer from a mapped or network drive Verify the MD5 hash checksum of the file A unique MD5 file is provided which can be used to verify that a file has not become corrupted as a result of file transfer disk error or tampering Any MD5 program can be used for verifying the installer using the provided MD5 file A list of links to popular programs is available at http en wikipe
151. siaeeeeeeeees 37 Understanding recording CONFIQUIATIONS c csseeeeeeeeeeeeeeeeneeeeneeeeeeeeeeeeeeeeenneeeeeeeeenneees 38 Storing recordings scsi sicko dee eect es 40 Changing the storage location to use Network Attached Storage cccccccssceesesteeeeeeseeesssseeeeeeaaes 40 To change the media storage location from the default E drive to a NAS ccsceeseeseeeeseereeees 40 Changing the storage location back to the default storage location cceccscceceesteeeeesnteeeeesneeeeeeaaes 42 Changing the storage location from one NAS location to ANOther cccececssceeeesteeeeeeseeeessneeeeseaaes 42 Displaying the Categories list ccccceeessseeeeeeeeeeeeeeseeeseeeeeeeeeeeeeeaseseeneeeeeeeeessneeeeenees 43 Adding amp editing Categories ccccccssssssseeeeeeeeeeeseseeeeneeeeeeeeeseeseeeneeeeeseesseneeneneeeeeeeees 44 Displaying the Recording alias list cccccccsssseeseeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeseeeeeneeees 45 Displaying the Recording alias list eee cee eeceeeeeeeee cece ee ee eee ae ee ee eaae ee ee eaaeeeeeeaaeeeeesaaeeeeeeaeeeeeeaeeeeneaa 45 Adding amp editing Recording aliases cssseeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeaneeeeneeneeeeeees 47 Displaying the Template lists ccccic scenfcece case ceateacetcetceseceeastcehb cccntereetenseneoecaeereesensusbonenene 53 Displaying the Template listers e TEAR AE EEE ATEA EE A TAE
152. soraan AREE REANA E ATEREA EEE RREA ES 79 Group eusen eS nnn taa E a e a a a a a a a e EA 79 Who can view or edit a conference ssssssssssrrsssirnesrsnnestennestennestnnaestinnenttnnnttnnndtnannnnuanennaannnnnn 80 Group amp user accounts and adding groups amp users to the Content Servel ccscccecsseeeesesteeeeeeaes 80 Active Directory but your Content Server is not on a domain or is on a different domain from that Containing your groups and USEMS 2 00 2 eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseaeeeeeseaeeeeesaaeeeeesaeeeeeseeeeeeseneaeeeeseeaeess 80 Active Directory and your Content Server is in the same domain as your groups and users 81 You do not use Active Directory cece ccceeeeeeceeeeeeeeeeeeeeneeeeeeeeeeeeeeaeeeseaeeeeseeeaeeeseeaaeeeseeseeeeeeeneeeeees 81 Displaying the Groups amp users liSt ccccesssseseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenseeeeeeeeeeeeeseeneeeeenees 83 Displaying the Groups amp users liSt eccceceeeeeeneeeeseeeeeeeeceaeeeeaaeseeeeeseaeeesaaeseeaaeseeeeeseeeesaeeseeeeeaes 83 Adding amp Updating groups ANC USES cceseeeeeeeeeeeeneeeeneeeeeeeeeeeaeeseeeeeeeeeeeeeeneeeeeeeneeeeeees 84 Table for adding groups ANC users ececceseeeeeeeeeneeeeeteeeeeeeeaeeeeeseaeeeeeseaeeeeesaeeeeeseaeeeeeeeeeaeeeseneaeees 84 Table for editing groups and users 00 0 seeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeaeeeeesaaeeeeesaeeeeeseeeeeeeeneeeeeseneaeees 84 Displaying the Server OVErViCW
153. splaying the Media server configurations list Media server configurations tell the Content Server where the media for a conference is stored and how it is streamed Media server configurations can also be used to automate the process of uploading recorded content to Apple s Podcast Producer server for completion and publishing using a Podcast Producer workflow or to Apple s iTunes U for content distribution By default the Content Server can stream Windows Media live and on demand using the local Windows Media Streaming Server MPEG 4 for QuickTime MPEG 4 for Flash and Real Media can be delivered on demand as a progressive download HTTP streaming using the local web server IIS This is specified by the two preconfigured Media server configurations which cannot be deleted e Local IIS Web Server can be used to deliver MPEG 4 for QuickTime MPEG 4 for Flash and Real Media for on demand playback as a progressive download HTTP or pseudo streaming It also delivers still images if available e Local Windows Media Streaming Server can be used for streaming Windows Media live and on demand External streaming servers for Windows Media MPEG 4 for QuickTime MPEG 4 for Flash and Real Media can also be used to stream conferences Site managers set up the streaming server and then add a Media server configuration to the Content Server that specifies how the Content Server puts the media files on the external streaming server and how the media is
154. sted Site managers can edit all live conferences Recorded conferences list The Recorded conferences list shows conferences for which the call has completed If the Content Server is still processing transcoding the outputs for a conference then the conference is listed even though it cannot be watched or downloaded and the Picon is displayed beside it When processing is complete the appropriate links are displayed see below This page does not refresh automatically Role What you see Guest not All recorded conferences that guests have permission to view are listed both while logged in they are being processed and after they have been processed Viewer All conferences that you have permission to view or edit are listed both while they Role What you see are being processed and after they have been processed Creator All recorded conferences that you have permission to view or edit are listed both while they are being processed and after they have been processed Site manager All recorded conferences are listed Site managers can edit all recorded conferences Common features These pages have a number of common features Category Category All a There are 243 conferences within all categories Select a Category from the drop down list to only see conferences belonging to that Category Selecting A displays all the conferences that you have access to The number of conferences that you can view in each Cate
155. sting Recording alias 1 Goto Conference Setup gt Recording aliases 2 Click Edit for the Recording alias that you want to update 3 Change any fields as appropriate using the table below 4 Click Save Field Field description Usage tips Recording alias Name Enter a meaningful name for the This helps TMS users to choose the correct Recording alias Recording alias when they choose to record scheduled conferences and users who are creating ad hoc conferences by calling out Recording alias Select either Personal or Personal Recording aliases can only be used type System by the Owner see the next field Owners of Personal Recording aliases can edit some properties of their Personal Recording aliases but cannot change the Recording alias type owner dialing properties or Call configuration System Recording aliases are available to all Field Field description Personal For Personal Recording aliases Recording alias select the owner from the drop owner down list The list displays users and groups whose role is either site manager or creator Dialing properties H 323 ID A unique H 323 ID calling the Content Server with this H 323 ID creates a conference using this Recording alias E 164 alias An E 164 alias calling the Content Server with this E 164 alias creates a conference using this Recording alias SIP address URI A SIP address URI calling the Content Server with this SIP address creates a confer
156. t edit this field Usage tips A Media server configuration for the local or an external Windows Media streaming server can be added and then selected instead A Media server configuration for an external Darwin or QuickTime streaming server can be added and then selected here A Media server configuration for an external Wowza Media Server for Flash can be added and then selected here A Media server configuration for an external Helix streaming server can be added and then selected here Choose the maximum output bit rates for each output size These changes affect the bit rates of outputs created by the Template editor and Manage outputs pages This target bit rate is always the call speed of the call when the conference is created Displaying gatekeeper registrations To display detailed information about gatekeeper registrations go to Management settings gt Site settings and click View all gatekeeper registrations This is a status page you cannot edit any fields The following information is displayed Field Field description Gatekeeper registration status Registered The IP address or DNS name of the to H 323 gatekeeper that the Content Server is currently registered to System registrations Alias Current status Alias type The name of the H 323 ID or E 164 alias that is registered This is configured in Site settings The current status of the registration with the gatekeeper If
157. t your Content Server is not on a domain or is on a different domain from that containing your groups and users e You use Active Directory and your Content Server is in the same domain as your groups and users This is the recommended option for a cluster e You do not use Active Directory This is the least preferred option because it is more time consuming to configure and maintain This option is not recommended for a cluster Each of these options is detailed below Active Directory but your Content Server is not on a domain or is ona different domain from that containing your groups and users 1 Goto Management settings gt Site settings See Configuring site settings For Authentication mode select LDAP but see the note below Enter the details of your LDAP server or servers Go to Management settings gt Groups and users See Adding and updating groups amp users aFon Add the LDAP groups or users to the Content Server in the format group name or user name and assign the correct Role Viewer Creator or Site manager o If Allow Guest Access is enabled in Site settings you need to manually add all the groups and users who you want to log in If a user does not exist on the Content Server before they attempt to log in for the first time but a group to which they belong does their account will be created automatically and they will be given the role of viewer When the user logs in their role will be whichever is higher
158. ter all or part of the name or display name of the group or user either one per line or separated by a semicolon If only part of a group or user name has been entered then clicking Check access list or Place call adds all matching groups and users to the list Note After clicking Check access lists or Place call the users entered will have the following formats o Local authentication mode MACHINENAME user name o Domain authentication mode DOMAINNAME optional user name o LDAP authentication mode user name All groups will be in the format group name where the group name is expanded to the TANDBERG Content Server printable online haln neip Field Password Automatically make recorded conference available Who can edit this conference Field description If required enter a password to restrict streaming access to this conference and the ability to download content The password will be visible in clear text to editors of this conference and to site managers Select to make the conference automatically available to the users specified in Who can view this conference above after recording has finished Groups and users who will be able to edit conference information and permissions use the Content Editor to change the conference add further outputs to a completed conference using the Manage Outputs page and delete the conference Use Check access list to validate your entrie
159. that are not being used by the Content Server see Port information If the gatekeeper requires systems to authenticate with it before they are allowed to register select Auto and supply the User name and Password to be used by the Content Server Static ports can be enabled by selecting the check box and specifying the required Port range This may be necessary if the Content Server is to make calls through a firewall If On the Content Server uses the specified NAT address in place of its own IP address within Q 931 and H 245 If set to Auto the Content Server tries to determine whether the NAT address or the real IP address should be used This makes it possible to call endpoints on both sides of the NAT router If you select either On or Auto enter the NAT address In the router the following ports must be routed to the system s IP address e Port 1720 for a standalone Content Server If the Content Server is in a cluster the ports specified as the non live and live Field SIP settings Registration status SIP enabled SIP display name SIP address URI Server discovery Server address Server type Transport User name Password Pas sword confirm Authentication Authentication Field description Displays the status of Content Server s registration with the SIP registrar Select to enable registration with a SIP registrar SIP is not available for a cluster The Cont
160. the status is Not Registered then check that the alias is not a duplicate of another system registered to this gatekeeper Either H 323 ID or E 164 Alias Recording alias registrations Alias Current status Alias type Recording alias The name of the H 323 ID or E 164 alias that is registered This is set in a Recording alias The current status of the registration with the gatekeeper If the status is Not Registered then check that the alias is not a duplicate of another system registered to this gatekeeper Either H 323 ID or E 164 Alias The name of the Recording alias that uses this alias Usage tips A means that Content Server is registered to the gatekeeper A o means that there is a problem and the error message explains why Click on an entry to display its details See Adding amp editing Recording aliases TANDBERG Content Server printable online help Displaying SIP registrations To display detailed information about registrations with a SIP registrar go to Management settings gt Site settings and click View all SIP registrations This is a status page you cannot edit any fields The following information is displayed Field Field description Usage tips SIP registration status Status Whether the registration is Active 4 Oana aise E E E Content Server has contacted the SIP registrar and can make registrations with it System registration SIP address The
161. to another Content Server Files under 2GB in size can be uploaded using the web interface Larger files must be uploaded using Windows Remote Desktop Connection Importing the conference Uploaded tcb files are listed on the Import conference page Importing unpacks the tcb file and displays the conference in Recorded conferences These steps are described in more detail below Notes Conferences with pending outputs cannot be exported Distribution outputs for example for Podcast Producer and files stored on external streaming servers are not exported Unicode characters in conference names are replaced with underscores when uploaded through the web interface When a file with unicode characters in the conference name is placed directly in the Imports shortcut on the Content Server desktop using Remote Desktop the Import Conference page will not display it The maximum period of time allowed for a file to be uploaded through the web interface is fifteen minutes If the upload process is incomplete after this time for example due to poor network conditions the upload fails You cannot export or import when the Content Server is in Error mode The Content Server mode is shown in the server overview Exported conferences can be imported to a Content Server of the same or higher software version as the Content Server that the conference was exported from To check the software version go to Management Settings gt Server overv
162. ts the total number of offline transcoding jobs in progress for the cluster and for each Content Server e Reports the server mode for each Content Server e Reports the status for each Content Server If the Content Server s mode is Online then the Status displays a green tick meaning that the Content server is running correctly If the Content Server s mode is not Online then the Status displays a red exclamation mark Go to the Server overview for this Content Server to see more details e Displays links to each Content Server s server logs and web interface for Windows Server administration e Allows you to End all calls on the whole cluster If you want to end calls on a particular Content Server only do this from the Server overview page for that Content Server e Allows you to put a Content Server in Maintenance mode In this mode no new calls or offline transcoding jobs are accepted on that server but current calls and jobs continue until completed The other Content Servers in the cluster continue working as usual Maintenance mode should be used to ensure that no new calls are made to a Content Server for example if you want to defragment its drive run a Windows security update installer or update antivirus software on that Content Server You should also put a Content Server in Maintenance mode after ending its current calls if you need to shut it down and move it to another location To put a Content Server in Maintenance m
163. ually choose a conference size or bit rate to play choose a link under Play options o If these links do not appear streaming outputs have not been created for the conference o If you see a B icon beside the Play button and Play is disabled you do not have the appropriate media players installed on your computer to watch the conference Click on the icon to find out which players you are missing and see your preferences for more information If you see the B icon but you can still play the conference then your bandwidth has been determined to be at a lower rate than the bandwidth of the conference You can still play the conference but you may experience playback problems For more information about your bandwidth see your preferences Download see Watching a conference on your computer and Watching a conference ona portable device iPod or Zune The download link only appears if the appropriate download output formats have been produced for a conference Share see Sending a link so others can watch a conference The Share link only appears for conferences with streaming outputs because the link opens the Content Viewer see Watching a conference in the Content Server web interface The link provided can be copied and pasted in to your email application or you can click Email to open a new email in your email application with the link to the conference included If the conference requires a password for security a prompt is displayed wh
164. uthenticate to view conferences Guest users can view all conferences that have Allow access to all users selected in the Conference ermissions e The RSS feeds icon is displayed in the Recorded conferences page for all users Conferences which allow access to all users and which is not password protected can be viewed from an RSS reader The email is sent to the address Field after conference has finished From email address SMTP server address User name Password Pas sword confirm API API enabled User name Password Pas sword confirm System defaults Default Recording alias Field description conference finishes and then complete the other fields in this section Clicking Save checks the email SMTP settings and a warning is displayed if a connection to the SMPT server fails However changes to the page are still saved even if the email settings are incorrect The email address that emails will be sent from The address of the mail server to use to send email Enter a user name if the SMTP server requires authentication Enter a password if the SMTP server requires authentication The Content Server includes an Application Programmer Interface API which has been designed to provide mechanisms for external systems and services to get information from and add information to the Content Server The API must be enabled for a cluster The Content Server API user name
165. uts with dual recorded with a dual video stream Only the single video layout will be available if stream or not the conference was recorded without a dual video stream Viewable in Select to open the Outputs to view the Content in the Content Server web Server web interface section where you can interface edit output settings for the Content Viewer Downloadable Select to open the Outputs to for portable download for portable devices devices iPod section where you can edit output and Zune settings for Downloadable for portable devices iPod and Zune Downloadable Select to open the Outputs to Field Field description for general download for general purpose purpose section Distributed to Select to open the Outputs for Podcast distribution to Podcast Producer Producer or or iTunes U section where you iTunes U can edit output settings for Podcast Producer and iTunes U Outputs to view in the Content Server web interface Output layout Select the layout to use Usage tips If the conference was recorded without a dual video stream this will be the single video layout where one stream is created showing the main video source If the conference was recorded with a dual video stream then this is one of Two videos creates one stream for the main video stream and one for the dual video stream to be displayed in the Content Viewer If the dual video stream is not used during the call then only the main v
166. ver s Imports shortcut are not displayed on the Import Conference page To import a file 1 Upload the tcb file by one of the following methods a Through the web interface e Go to Management settings gt Import conference and click Upload File e Browse to the tcb file of the conference you want to import and click Upload Automatically import conferences after upload is selected by default and then step 2 is then unnecessary If you deselect this check box the conference file will be uploaded and displayed on the Import conference page with the status Not Imported go on to step 2 b Through Remote Desktop for example if the file is larger than 2GB or is taking too long to upload through the web interface e Copy the exported tcb file to the Imports shortcut on the desktop The conference is displayed on the Import conference page with the status Not Imported In Management settings gt Import conference select the file and click Import to start unpacking the tcb file This may take a while After all the conference outputs have been unpacked and conference state has changed to Imported the conference is displayed in Recorded conferences The import file can be deleted from the Import Conference page This deletes the tcb file but does not affect the imported conference in Recorded Conferences Displaying the cluster overview Up to ten Content Servers can be clustered to increase the total call capacity and improv
167. witching main video steam then the dual video steam when it is activated or picture in picture big dual video steam with the main video steam ina corner Otherwise you just see the main video stream The Content Viewer playing an example conference with only main video Leadership Training Problem Solving Planning Delegation Meeting Management Managing Yourself Leading Versus Managing New Paradigm in Management e The Next layout button a changes where the Content Viewer shows the main and dual videos if a separate dual video is available and the index if a conference editor has added one This button is not displayed if it is not possible to switch layouts e The Slide list button Ex displays the still images taken of the dual stream for conferences with Audio only or Small outputs Clicking on a slide in the list advances the conference to that point in the conference Clicking the slide list icon again removes the slide list Note Check Port information to make sure that the correct ports for streaming are not blocked otherwise the streaming media will fail to load TANDBERG Content Server printable online help 14 Using the Content Viewer with Silverlight The Content Viewer initially displays a Play button in the center click this to watch the conference The controls at the bottom of the window fade after a few seconds but placing the mouse in the control area redisplays them If
168. x or click on the seek bar to jump to a point in the video then click Add index Type in a name and click Save and close Cropping a conference To crop a conference move the sliders to where you want the conference to start and stop and click Save and close Removing a section in the middle of a conference You may have recorded a conference that you are an editor of that has a break in the middle that you want to remove This is how it is done 1 Open the conference in the Content Editor as described above 2 Click Join recording to show the list of conferences that can be joined to this one Add the same conference again by clicking Join recording next to the conference name 3 Click on the first thumbnail and then adjust the Out point of the original conference to the beginning of the section you want to remove When you join a recording the conference thumbnails appear next to the conference controls In the example image the highlighted thumbnail is the original conference and the thumbnail of the joined conference is beside it 4 Click on the second thumbnail and then adjust the In point of the joined copy of the conference to the end of the section that you want to remove If required add indexes to each conference and click Save and close Check the result in the Content Viewer If necessary repeat the steps to make any final adjustments TANDBERG Content Server printable online help 36 Concatenating co
169. y E Returns to the previous menu exits Edit mode without saving Moves between menu items moves between values in a numerical address and and modifies numerical values Restoring the default settings 1 Make sure that the Content Server is not recording or transcoding that is the LCD displays online Press Wr0 display the LCD s main menu Go to Commands gt RestoreDefaults and then select either FullRestore or ConfigRestore See the notes below 4 Select Yes to confirm Notes e Apartial restore ConfigRestore is not available for Content Servers in a cluster e A full restore using FullRestore run on a Content Server which has been clustered will revert that Content Server to a standalone Content Server with the default configuration files for the current software release and no media The cluster database will however still report that this Content Server is part of a cluster TANDBERG recommends removing a clustered Content Server from the cluster by running the TCS Wizard before restoring it to its default settings License copyright and trademark information TANDBERG copyright Copyright 2006 2009 TANDBERG Telecom AS All rights reserved TANDBERG is a registered trademark of TANDBERG in the United States and or other countries Third party licenses information Amended expanded copyright notices for third party software on the TANDBERG Content Server systems are listed below The non commercial thi
170. you selected above are transcoded after the conference has finished Select Re transcode realtime movies to have the live transcoded movies be transcoded again after the conference has completed This can result in better quality viewing but also adds extra processing load on the Content Server If Re transcode realtime movies is not selected and play back of the conference on demand is not satisfactory the live ttanscoded movies can be re transcoded from the Summary section of the Managing conference outputs page Field Field description Outputs to download for portable devices Output layout Select the layout to use Portable devices Select your choice of portable device s and whether you want audio and video or audio only e iPod Video e iPod Audio e Zune Microsoft compatible Video e Zune Microsoft compatible Audio Outputs to download for general purpose Output layout Select the layout to use Usage tips For Live Media server configuration settings select the Media server configuration to use for live streaming If none are configured you see Your movie s will not be broadcast live until you have a live enabled Media server configuration set up One of Switching creates one movie file The main video stream is replaced by the dual video stream when the dual video stream is activated The main video stream is displayed again when the dual video stream stops Picture in picture creates one
171. zes The number displayed depends on the target bit rates set in Site settings and the call speed at which the conference was recorded On demand Media server configuration settings Select the Media server configurations for on demand viewing of the conferences recorded using this template Formats not selected above are grayed out Outputs to download for portable devices Usage tips stream When the dual video stream is activated the main video stream transitions to the selected location displaying the dual video stream as the larger picture On turning off the dual video stream the main video stream transitions to take up the entire picture again All these formats can be viewed on a PC so long as the correct plugins have been downloaded and installed MPEG 4 for QuickTime MPEG 4 for Flash and Windows Media played using Silverlight are available for Apple Mac when the correct plugins have been downloaded and installed Audio only For use when users have very poor quality internet access Audio will be recorded and played back and if the dual video stream is activated during the call it will be displayed as still images Small For use when users have modem access The target bit rate for Small outputs for this conference is displayed in Bit rates below In the Two videos layout the dual video stream is displayed as still images Medium For use with broadband access to the internet The target bit rate

TANDBERG D1459501 User's Manual

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