TANDBERG Content Server None User's Manual
Contents
1. Editing Viewer Conferences You can also change start and end times of a conference add indexes and even merge conferences by adding another conference to the current conference D14111 02 MAY 2008 lt Bp 12 TANDBERG Content Server What s in this user guide Do I need to log in before I start using the TCS If the Content Server has Guest Access enabled no registration is necessary Conferences that are available for all users when Guest Access is enabled can be viewed by anyone with access to the URL lf Guest Access is not enabled users need a user name and password to access the Content Server What are the differences between Users Owners and Editors Users are only able to view Live and On Demand Conferences that they have access to as well as download any files for these conferences when they are ready Owners can make ad hoc calls from the Interface and can also have their own Personal Recording Aliases so they can edit the Conference Permissions and Metadata for a call Editors and Owners can edit a conference after it has completed They can change Conference Permissions Metadata and Thumbnails the content through the Content Editor and add additional Outputs They can also delete Conferences from the Recorded Conference listing How can find it Is it in the phonebook If your Content Server has been added to TANDBERG Management Suite TMS you can book your conference in TMS and2. What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions User Guide TANDBERG Content Server Thank you for choosing TANDBERG The TANDBERG Content Server provides you with a quick and easy way to record video meetings and view them live or on demand from your computer This user guide has been divided into several chapters that you can access by clicking on the chapter titles in menu bar at the top of this page The manual is intended for use by two groups of Users e Users who have access to the Interface to view Live and On Demand conferences and also download recorded content to view on their computer or portable player e Owners who have their own Recording Alias to edit can make calls and manage their recorded conferences Our main objective with this user guide was to address the goals and needs of these two groups of users Please let us know how well we Succeeded www tandberg com TANDBERG See green amp D14111 02 MAY 2008 lt j Bae TANDBERG Content Server User Guide What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions What s in this user guide Competitive Strategy Leadership Training Problem Solving Planning Delegation Meeting Management Managing Yourself Leading Versus Managing Coa New Paradigm in MI 2 TANDBERG Content S
3. forward arrow to advance one page at a time When there are more than 10 pages of information Sort By the next 10 pages link will appear after the Next Prey 10 lt 11 12 13 14 15 16 17 18 19 20 gt Next 10 arrow Click on the Next 10 and Prev 10 links to xX x a a move between the pages in groups of 10 Clicking on Help Help Click on Help to switch on Online Help and you will see P icons next to items on the page Click the icons to get additional assistance on these items Go loeeneuldes Hele RIGIEREnGeS DORE When Help is turned on the Go to User Guides Will produce this icon Click on link will be displayed Click this to take you to the it to display context sensitive help TANDBERG User Guides You can download user documentation from this page Son By Date Added Desc i 1234 gt and the Go to User Guides link will be displayed Click on this to go to the TANDBERG User Guides Conference lists There are two conference lists that you have access to 1 Recorded Conferences these conferences have completed and are ready to play and download If you see the icon C4 it means that the conference is still being processed so not all of the outputs are available just yet 2 Live Conferences these are happening now and can be watched live if there is a Play icon If not you will have to wait until after the conference has finished and processed to watch th
4. Macintosh use either e Mozilla Firefox 2 e Safari 2 or higher 9 We Be B TANDBERG Content Server A E Glos H 3 TANDBERG Content Server View Conferences Help Login a Recorded Conferences Category Training v Search Search There are 5 conferences within the Training O Search all conferences Search within Sort By Date Added Desc he category Training TANDBERG Content Server Session 5 Speaker Ross ys O Play 3 Download Publishing your conference for viewing online Added 24 Oct 07 1 28 pm Daalia Category Training Once successfully logged in you will see a list of Conferences that you have access to TANDBERG Content Server Session 4 Orin ao Offline transcoding TANDBERG Content Server Session 3 Speaker Jeremy QP Download Configuring authentication Added 24 Oct 07 10 55 am ation 00 0 stegory Train TANDBERG Content Server Session 2 Speaker Jesse OPiay Download Recording and streamin 9 basics Added 24 Oct 07 10 am uration 00 0 stegory Tra TANDBERG Content Server Session 1 Speaker David QOP Download Installation and quick setup Add TANDBERG Content Server v3 0 Beta 6 Build 1578 Copyright 2007 TANDBERG D14111 02 MAY 2008 1 eee 3 TANDBERG Content Server User Guide What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions In this chapter Screen options The display af
5. changed when extra outputs are added Movie Settings Formats choose up to 3 Conference sizes choose up to 2 Audio only MPEG4 Small Real Media Only 2 sizes can be am Chasen for Viewer and Download Large Adding extra outputs Editors can also add extra outputs once the conference has completed i e they may want to add outputs for playing on portable devices or on the user s computer if they were not in the original conference call D14111 02 MAY 2008 lt i ieee 11 TANDBERG Content Server User Guide What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions In this chapter Use the Content Editor to do the following e Change the Start or End time of a Conference gt Call Information Ear Conterence e Add Index points in the Conference to make it gt sae l l easier for Users to find the content they want ee L Save JL Retan Content itor Add Output e Add another Conference to the currently edited gt Metadata one gt Addi Click here dding extra outputs ancas he Gaian edia Note Help is also available in the Content Editor gt Editing viewer MPEG4 17 Dec 07 1 35 PM Microsoft Internet Explorer provided by TANDBERG 1 g 00 00 28 index 1 2 g 00 05 05 index 2 3 g 00 11 00 index 3 4 g 00 11 04 index 4 5 g 00 11 07 index 5 seve
6. e conference from the Recorded Conferences List D14111 02 MAY 2008 lt q eee 5 TANDBERG Content Server User Guide What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions In this chapter Preferences You can change the following gt Screen options Display Name displayed at the bottom left of the gt Conference lists Slee gt Setting preferences Edit User Preferences Items Per Page the number of conferences on a gt View page Can be 5 10 20 50 or 100 with the default Viewing conferences wera Set 1620 Category when you login only conferences Pee ae User belonging to this category will be displayed as Automatically determine my optimum conference Display Mame John Smith size the Content Server will automatically play the largest available conference size you will be able to Ee Use aference watch this is based on your Internet connection speed detected at login Jee PANERO 20 Size you can override the automatic detection Category All setting by deselecting Automatic above and il selecting the size of conferences you want to watch Choose Audio or Small if you have a modem connection to the Internet choose Medium or Large if you are on a fast network L Save Return Note If a conference is not available in the size you selected or which has been automatically detected the Content Viewer will pick the size which will give you the best v
7. erver Microsoft Internet Explorer provided by TANDBERG Management Go e Fie Edit View Favorites Tools Help We BS B TANDBERG Content Server TANDBERG Content Server View Conferences 00 00 16 00 29 19 Help Login Recorded Conferences ni a E in the Executive Search Search Sort By Date Added Desc zi 4 Education ca Search all conferences Search within Executive Education Speaker Lisa Car CEO n leadership and how you can Added 26 Sep 07 2 11 pm Duration ii Leadership is a Choice Lisa Carr shares her views o choose to lead everyday 00 00 38 Competitive Strategy CEO Lisa Carr discusses OurCorp s long term strategic strategies Duration Location Corporate HQ Creating a Culture of Innovation This seminar is exclusively for senior executives w i drive innovation strategies in their organizations Duration 10 29 29 ocation Research an TANDBERG Content Server v3 0 Build 1492 Copyright 2007 TANDBERG v P internet R100 This User Guide is divided into four chapters 1 Login to the TANDBERG Content Server 2 Viewing Conferences Users have the ability to view the Conference listings watch Conferences in the Content Viewer and download movies for their Portable Players or download to watch them on their Computers 3 Creating Conferences Owners can have their own Recordi
8. ey may want to add outputs for playing on gt Call Information Edit Conference portable devices or on the user s computer if they ke Permissions were not in the original conference call L save l Bown Content Ete Add Quipus Click the Add Outputs button in the Edit gt Metadata p Aad i eu Per l Conference screen Ing extra outputs outputs from here 7 i i j Select the options from the Output Viewing gt Editing viewer Options for more outputs Then select to create other movies for viewing in the Content Viewer for portable devices or for Add Outputs download to playback on your Computer Tip Some things to note when Adding Outputs Save Return e The original Layout cannot be changed e Only 2 sizes can be chosen for Viewer and pe Template O O O 00002 Download Output Viewing Options e Only on demand outputs will be created e The total number of outputs once a conference has been recorded can exceed the limit of 6 Create movies for Portable Devices F imposed on new templates Extra outputs are crete movies for Download F i f f P spediadhere e Adding Outputs will put an added load on the Cantent Viewe TANDBERG Content Server e The Conference Outputs will be added into the Pending Queue for processing and will start when all the preceding Conferences have been processed Two videos Joined Create movies for the Content Viewer Output Layout The original layout cann be
9. iewing experience Size Medium If your Internet connection is too slow or a conference is not available in the size specified in your preferences you will see a bandwidth warning in the interface Play B warning you that your Internet connection may be too slow to display the video properly Setting Preferences Click this to change some of your own display options such as your display name number of items shown per page categories and the viewing size of the conference to watch D14111 02 MAY 2008 1 eee 6 TANDBERG Content Server User Guide What s in this user guide Viewing Conferences In this chapter Why Are We Here Today gt Screen options gt Conference lists A gt Setting preferences Video A strategic tool for collaboration Driving productivity through better communication Demonstrated return Most clients achieve ROI in under one year gt Viewing conferences pi See productivity ch See passion PAN The technology is ready for prime time High quality reliable tools High Definition Bandwidth more available The ongoing cost of communication is decreasing Everyone in an organization can engage See performance j TANDBERG See performance Viewing conferences Creating Conferences Record your conference Edit Start and End points Create an index Add more outputs Manage viewing access Se
10. l Call Information Content Server users permission to view this conference gt Permissions Users If Allow access to all users is not gt Metadata BCE SING reas selected and you want to restrict access to your gt Adding extra outputs fee eh a Users allowed to access conference enter user names or group names one gt Editing viewer Uea this conference per line in the Users text box Editors To allow users to edit as well as view your conference enter their user names in the Editors Use Editors text box Local Format Users MACHINENAMEwser name Password Enter a password to further restrict streaming access to this conference F Alow access to all users EUTANDBERGYoss dewstow EUTANDBERG jeremy mould EUTANDBERG yamie littin Domain Format Users DOMAINNAME W wser name Groups qroup name Password Any users listed here are allowed to edit the conference Password used to restrict streaming access to this conference All users specified above will be able to see the LDAP Format conference listing but only those that know the Users user name Groups qroup name 5 i password will be able to view it Conference permissions Here you define and list who is allowed to edit a conference and who is allowed to just watch a conference Observe that you may also grant watching access to all users who have access to the Content Server by checking the Allow access to all user
11. l allow you to download files for playing on your portable device or on the computer using Windows Media Player QuickTime Player or RealPlayer TANDBERG Content Server Session 3 Spesker Jeremy Configuring authentication Added 24 Oct 07 10 55 am Duration 00 07 02 Category Training Conference name SS ra O Play Download l Play Conference thumbnail aak Tapen This way you can watch the conferences over ene re we again without being connected to the Internet or Ways to watch a conference viewing them using the Content Server Viewer Playing back conferences in the Content Viewer There are four options to click for playing back conferences 1 Conference thumbnail 2 Conference name 3 Play icon 4 Play link Any of these will launch the viewer so you can watch the conference D14111 02 MAY 2008 1 eee 4 TANDBERG Content Server User Guide What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions In this chapter Navigating the screens Note You will only see conferences that you have gt Screen options The Arrows lt and gt page access to ge ee Sort By numbers and the Next 10 and the Prev 10 let navigate the gt Setting preferences 129456789 10 gt Next10 an ai i Navigation If you have lots of available o aT conferences you can navigate the screens by Nn conferences clicking on the page numbers or the
12. nd email to users When you click on a conference to view the viewer will be displayed It will look something like the example shown here D14111 02 MAY 2008 lt 2 Frequently Asked Questions Viewer items Indexes displayed in a window if there are any Use them to advance to a section of the conference you want to view Conference editors can add indexes to help users find specific content in the conference Slide List displays the still images taken of the dual stream for an Audio or a Small Video sized Conference For other video sizes you will see the video stream of the presentation instead Next Layout clicking will toggle through the different layouts available for the conference Closing the Window Click the Bg at the top right of the window to close it TANDBERG Content Server What s in this user guide User Guide Viewing Conferences Creating Conferences Frequently Asked Questions In this chapter gt Call Information Permissions gt Metadata gt Adding extra outputs gt Editing viewer D14111 02 MAY 2008 TANDBERG Content Server View Conferences Conference Setup Recorded Confe create Conference Recording Aliases you will then see the following Recording Alias Recording Alias 182 Default OnDemand only v Template Output Description Dial Number Kiwi x On Demand Switching YYindows Media Medium Offline tran
13. ng Aliases to manage the Conference Metadata create ad hoc Conferences from the interface using their own Recording Aliases and System Aliases Edit Conferences add other outputs after they have completed and also delete old conferences that they no longer want 4 Frequently Asked Questions providing answers to questions often asked when using the Content Server D14111 02 MAY 2008 1 pea 2 TANDBERG Content Server User Guide What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions Before you start You need to know the URL or Address IP address or DNS name of your TANDBERG Content Server You will normally be asked for a user name e g mycontentserver tcs The Content Server web page and a password INESE may or may not You will also need a user name and a password to ae cL seed vowel i a onan ener ane M ga log in to your TANDBERG Content Server ONER EAEN S sia jal al passa FESES Address If in doubt ask your administrator Ask your administrator for these Look for the Log In button in the upper right corner Click on this button to log in Authentication Required P Enter username and password for 10 64 3 182 at https 10 64 3 182 User Name Supported Browsers a On your Windows Personal Computer use either Help Log In Ad Internet Explorer 6 or 7 C Use Password Manager to remember this password e Mozilla Firefox 2 On your
14. rs to the Live or Recorded Conference in the Viewer How do I stop an ongoing recording A recording can be stopped from the interface or by ending the call from the endpoint in the call What editing options do I have for the recorded material Editors can change the start or end time of a conference add Index points in the conference to make it easier for users to find the content they want and add another conference to the currently edited one How do I make the recorded material available to other people Password protection etc Use the Permissions section of the Recording Alias or Conference to make conferences available to others If it is password protected they need to know the password How do l erase recorded material Editors can delete conferences and all associated data but individual outputs cannot be deleted i e if an iPod download has been created it cannot be deleted except by deleting the whole conference User Guide Creating Conferences Frequently Asked Questions U S HEADQUARTERS TANDBERG 1212 Avenue of the Americas 24th Floor New York NY 10036 Telephone 1 212 692 6500 Fax 1 212 692 6501 Video 1 212 692 6535 E mail tandberg tandberg com TANDBERG EUROPEAN HEADQUARTERS TANDBERG Philip Pedersens vei 20 1366 Lysaker Norway Telephone 47 67 125 125 Fax 47 67 125 234 Video 47 67 126 126 E mail tandberg tandberg com
15. s check box D14111 02 MAY 2008 lt q eee 9 TANDBERG Content Server User Guide What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions In this chapter Conference metadata Users can display conferences belonging to a particular Category and can search on text a entered into the Name Description Speaker gt Permissions and Keywords gt Metadata Name DO E If you have your own Personal Recording Alias Adding extra outputs Pec en you can set up the Permissions and Metadata and when the Alias is used the information will be copied into the conference This is very important for Live Calls as the permissions cannot be changed once a Call is live Speke CC You may also choose between the thumbnails available for the conference Category Mo Category Selected gt Call Information gt Editing viewer Changing thumbnail To change the thumbnail select another one by clicking on it and then save the conference Adding metadata to make the conference easier to locate Entering metadata makes it easier for users to find the conference D14111 02 MAY 2008 lt poa 10 TANDBERG Content Server User Guide What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions In this chapter n Add extra outputs Editors can also add extra outputs once the conference has completed i e th
16. scoded Bandwidth kbps 768 hinam ii 4393 i Template Call type H 323 wN Dial Number m Output Deseription Bandwidth Call Type Creating conferences on the TANDBERG Content Server If you have Owner Privileges you can make ad hoc recordings from the interface Call information Recording Alias Choose the recording alias to use Your Administrator will have given you your own Personal Recording Alias to use or will advise you which System Recording Alias to use Select an alias for live streaming if the conference is to be viewable live or immediately after it has finished Conferences recorded with non live streaming aliases will not be available for viewing until their outputs have been processed How soon your recorded only calls will be available for viewing will depend on how many other conferences the Content Server is processing at the time You can see if your conference is being processed by choosing Pending from the View Conferences menu Template Output Description Shows the outputs the Recording Alias will create Dial Number The number of the endpoint you want to call Bandwidth Connection speed for recording the call Call Type H 323 or SIP TANDBERG Content Server User Guide What s in this user guide Viewing Conferences Creating Conferences Frequently Asked Questions In this chapter Permissions Allow access to all users Select to give al
17. select a recording alias to record the conference TMS will also provide a link to view the Live and Recorded Conference Must things be set up in advance It is best to have your Personal Recording Alias setup in advance so Live viewers can watch the recorded conference and also your users can view the conference after it has completed and the data has been processed Can How do I do ad hoc recordings Any User who is also an Owner whether they have a Personal Recording Alias or not can make ad hoc calls from the interface using the available System Recording Aliases From an endpoint users can dial the TANDBERG Content Server if they have been given a Personal Alias number to dial If they are not using their own personal alias and if they are not in the Edit list for the Conference they will not be able to see or edit it once the conference has started D14111 02 MAY 2008 Viewing Conferences How can everyone involved be informed that this meeting is being recorded Does the system tell us The endpoint in the recorded call will display a poster to tell users that the call is being recorded In a multisite call the poster will be displayed as one of the participants in the conference How can we inform users to watch a Live or recorded Conference An e mail can be sent from the Interface once the conference has started recording If the call has been scheduled using TMS it will be listed and the link will take use
18. ter you have successfully logged in You can customize what you see on the screen by gt Screen options means of the three sorting options bec tacaesiee E screen options let you UN A EL you see on the screen Bort by Category Conferences can be grouped according to category Selecting All will list every conference you have access to The conference information also shows what category a conference belongs to gt Setting preferences gt Viewing conferences Search You can enter words or phrases to find the conference you are looking for You can search on conference name description speaker location and keywords TANDBERG Content Server View Conference Recorded Conferences Category Traning a a Search Search _ Te Sort By By default conferences are sorted here are 5 conferences within the Training O gt ithi Sort By Date Added Desc category CE See by date with the newest one at the top You can change the order that the conferences are displayed TANDBERG Content Server Session 5 Speaker Ross Play amp Download Publishing your conference for viewing online Added 24 Oct 07 1 28 pm TANDBERG Content Server Session 4 Spesker Erik O Play amp Download a 94D 749 5 a x 1 Offline transcoding Added 24 Oct 07 10 56 am Durstion 00 09 38 Category Training Downloading conferences Ifa conference has a download option available clicking the option wil
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