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Tally Genicom Tally Dot Matrix 2900 User's Manual

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1. Online Menu Categories LI Navigations Category within Parameters Operator Config and Test menus Parameter Settings Figure 3 5 Control Panel Navigation Chapter 3 Printer Menus and the Control Panel 3 69 Blank Page amp 3 70 Operator Manual AppendixA Troubleshooting Introduction This chapter deals with troubleshooting problems on a 6300 Series printer Messages that indicate printer faults and errors are explained and corrective action given The few paper handling and print quality problems that may occur are also explained Messages Messages on the Control Panel Display report both normal operation and fault situations In Table A 1 is presented a listing of the Display Messages that need explanation or action on the part of the operator or repair person Each message listing includes causes and corrective actions where necessary Faults When a fault occurs it will cause the printer to cease operation and go Offline The printer alarm will sound the Fault Indicator will illuminate and the display will report a fault message In some cases it is possible to clear an error message and continue using the printer by depressing the Clear key However the quality of the print may be questionable and collateral damage to other parts may result If the fault message returns perform the required corrective action If a nondestructive fault occurs in the middle of printing a document one line of
2. Form location 100 lines divided by 10 lines per inch A new Bottom Margin setting can be selected of course if that is what is desired z b The Top Margin and Bottom Margin are thus translated into a physical location on the NOTE A paper Subsequent changes in LPI affect this location If the new location does not exactly correspond with a lime position no asterisk is shown as a current setting indicator Chapter 3 Printer Menus and the Control Panel 3 43 Operator Menu Forms Left Margin You can place the left margin at any column number across the page using parameter options 1 to 272 The range of options for this parameter depends on the CPI setting Column 1 is the default option The left margin must be less than or equal to the right margin Right Margin cat You can place the right margin at any column number across the page As with Left Margin the range of this value depends on the CPI Column 136 is the default option The right margin must be greater than or equal to the left margin If a requested margin setting indicates a column number that is greater than the maximum allowable for the current CPI the printer will default to the last valid setting The current value of the right and left margins reflects a physical location on the form and therefore changes when the CPI setting changes If the physical location of the right or left margin does not exactly correspond with a column position
3. gt Config Menu gt Intellifilter to get here Intellifilter is a programmable feature standard on TallyGenicom line printers Without having to touch an otherwise well working host system Intellifilter permits users to free their systems from hard coded dependence on a specific printer that is no longer maintainable or able to meet the demands of the application Serial Parallel Twinax Coax LAN These four parameters can be set to either Enable or Disable the IntelliFilter on their respective ports File Management Selecting Download places the printer in the IntelliFilter download mode Delete will delete the currently downloaded IntelliFilter Use the Arrow and Enter keys to select Menu gt Config Menu gt Printer gt Report gt IntelliFilter to print the currently downloaded IntelliFilter 3 64 Operator Manual TCP IP Menu TCP IP Menu LAN Interface Only The TCP IP Menu only appears if a TCP IP LAN network interface card is installed in the printer IP Addr Category This lets you to set up the four OCTETS of the IP Address Use the Arrow and Enter keys to select Menu gt TCP IP gt IP Addr to get here Parameter Option IP OCTET 1 0 255 IP OCTET 2 0 255 IP OCTET 3 0 255 IP OCTET 4 0 255 Gateway Category This lets you to set the four OCTETS of the Gateway Use the Arrow and Enter keys to select Menu gt TCP IP gt MNA to get here Parameter Option IP OCTET 1 0 255 IP OC
4. nada A ie A a A 3 42 CPI Characters Per DC rascarse roedor 3 42 Panel LANUS A A AAA Oh okay 3 42 OCR 5tandards eate eet ite ta ltda 3 42 A REN 3 42 Soupe 3 42 ra ic rco o M 3 43 Length RES o 3 43 Length iuri EE pida idad da dais 3 43 LPI Lines Per TACH senior colors 3 43 TOMEM AAA AAA AAA ASADA AS DAA AAA AAA 3 43 DOLO MA csi A AO Ad RISA 3 43 Len Mari eb 3 44 Right MA dd EERO ESS 3 44 Koran oai Elsa AAA AAA AAA AAA E 3 44 A A E o E ARA 3 44 Print to EOF E d Of Erm usais 3 44 Print to EOF End Of Form Continued enana 3 45 Quick ACCESS ir AAA AAA A A AA AAN AA 3 45 IU ced rire A ia 3 45 Eject DELAY owa APA M 3 46 ImMpa i vrai ir 3 46 Paper WOIBDE oua tps yg ag AAA c A A 3 46 lE Wei a E E AEEA A Aaa A EENEN Ea 3 46 Double SGT KE ciu ld dida AORTE 3 46 Ribbon Mont Pret taco 3 46 RibaMon Threes P z ao ETA tdi carta ceda das EE 3 47 lic di o A II AAAA ORAWA 3 48 Pant GaP CAN II MR 3 48 o RR 3 48 PMU NMG E 3 48 E OA A AEO AEAEE 3 49 AAA E PI AA EEA E A AEE 3 49 Creating a Gap Zone Profle vrai a 3 50 Operator Manual 5 Detect Distante A a UU E UE ME eM ELE du TED LUE UE 3 50 VEU Category Vertical Format Un cos
5. the printer will automatically switch to Enhanced Mode for printer output OCRA Density This parameter sets the density for the OCRA font There are three options Standard Enhanced and High Standard is the default option and prints at 85 DPI vertical Choosing the Enhanced option will cause the OCR A font to be printed at 96 DPI vertical Choosing the High option will cause the OCR A font to be printed at 144 DPI vertical Standard and Enhanced print at the same speed but the enhanced font is slightly shorter than the Standard High prints at a slower speed Chapter 3 Printer Menus and the Control Panel 3 41 Operator Menu Font Ser Par Style This parameter allows you to select the font style used by emulations attached to the Parallel Serial and LAN port For emulations that support downloaded fonts you can use this parameter to select the download font The default option selection is DP Style options Draft High speed DP Data Processing Default selection Gothic Sans Serif NLO Courier Serif NLO OCR A Optical Character Recognition OCR B Optical Character Recognition Download Selects the downloaded font CPI Characters Per Inch This parameter allows you to select characters per inch CPI settings The possible options are 5 6 6 67 7 5 8 33 8 57 10 12 13 33 15 16 67 17 14 and 20 The default is 10 CPI Panel Language This parameter allows you to set up the printer to display messages o
6. work turn the power switch off then back on again Another possible cause of this error is a print gap that is too tight Increase the print gap by using the Print Gap key or rerun a print gap operation using the Detect parameter Operator Menu gt Print Gap gt Detect If the error condition persists after performing the above actions call your Customer Service Representative for repair The printer is performing internal diagnostic tests when the printer is powered up If this message does not clear after a few seconds then the Main CPU is dead Under normal circumstances there is no corrective action If the message does not clear automatically call your Customer Service Representative for repair Appendix A Troubleshooting A 75 Paper Problems Problem The paper holes are wider than normal after passing through the tractors Table A 2 Paper Printing Corrective Action Horizontal paper tension is too tight Corrective Action Unlock and readjust the tractors so that the paper holes line up evenly with the tractor pins Printed characters on heavyweight or multi part paper are smeared The Print Gap is too tight Increase the Print Gap by using the Print Gap key or rerun a print gap operation using the Detect parameter Operator Menu gt Print Gap gt Detect The printed characters are too light The Print Gap is too loose or the ribbon is worn out Decrease the Pri
7. 5 inches 64 mm to 18 inches 457 mm outside width and 3 0 inches 76 mm to 12 0 inches 305 mm in length One to six part paper may be used with a maximum thickness of 025 inches 0 64 mm Reference specifications ISO 2784 DIN 9771 and DIN 6721 Paper Movement Speed The default paper slew speed is 25 IPS If the Fast Slew control panel option is enabled the slew speed is 36 IPS unless heavy forms are detected based on the print gap setting in which case the slew speed is automatically reduced to 31 IPS Throughput Maximum Print Speed Character per Second Graphics Throughput Inches per Minute 60 X 48 60 X 72 120 X 72 DPI ECMA 132 Pages Per Hour 2 Letter Performance 10 CPI Draft 3 Letter Performance 10 CPI NLO 4 Letter Endurance 10 CPI NLQ 5 Spreadsheet Perf 17 CPI Draft 6a Spreadsheet Perf 17 CPI Draft 6b Spreadsheet Perf 17 CPI NLQ 7 Graphics Performance 1630 75 25 825 252 252 983 983 573 B 82 Operator Manual amp Blank Appendix B Specifications B 83 Tally Genicom 4500 Daly Drive Suite 100 T 703 833 8700 Chantilly VA 20151 F 703 222 7629 www tallygenicom com 255069 001A
8. 61000 4 6 N 61000 4 8 N 61000 4 11 Energy Conservation ENERGY STAR compliant Safety IEC 60950 1991 plus Amendment I 2 3 and 4 and National Deviations AT AU BE CA CH CZ DE DK ES FI FR GB GR HU IE IT JP KR NL NO SE SG SL US and Group Differences per CB Bulletin 94AI Mar 99 ANSI UL 1990 95 CAN CSA C22 2 No 950 95 and EN6950 1992 including Amd 1 2 3 and 4 safety requirements Acoustic ISO 7779 1988 E ISO 9296 1988 E Marking The printer complies with the CE mark requirements per European norms Appendix B Specifications B 77 Industry and Agency Standards Physical Configurations Weight 115 4 Ibs Dimensions Width 28 3 inches Height 13 0 inches Depth 14 4 inches Depth with paper exit guide assembly 23 4 inches Preventive Maintenance This printer is designed to eliminate the requirement of scheduled mainte nance procedures such as alignment adjustment or lubrication Preventive maintenance is limited to periodic cleaning Dust and paper fibers should be removed periodically with a soft cloth and brush or a vacuum cleaner Clean the printer case with a damp cloth and soapy water DO NOT use any abrasive cleaners or solvents as they will damage the case Environment Operating Temperature Dry Bulb 50 F to 104 F 10 C to 40 C Humidity 10 to 90 noncondensing with a maximum wet bulb temperature of 82 F 28 C and a minimum dew point of 36 F 2
9. AGA RA ER OE Dea EU Douce ia 3 51 VEUE able A Ei des 3 51 VT Channel Vertical Tab Chains ia 3 51 A n A 3 51 Confio uo acc vs tcp A M 3 52 AP AP AA 3 52 POWETUD A 3 52 SEL Par E MUA ON A AA A AT A dodo A A Pai 3 52 LAN Emulation LAN Interact ai 3 52 D mp Mod rica On O A aa 3 52 MOY TVG Gh TE NEO 3 53 REPOR aiii A A ANA ADAN AN 3 53 Beeper Mode bae 3 54 la o O O 3 54 anc IP ro T HM 3 55 Auto LF Ling ESC said HP DM O AE 3 55 Auto CR Carriage REV alot 3 55 LIME WY UA arica AN NN AC 3 55 Wrap Line Feed a o 3 55 NA Ado A era s LAUR CUL DUE LAE M e 3 56 Form Feed at TOR cuna A AA NE eH E a 3 56 ESO RRA 3 56 Alt ESG Alternate EsCape a ratito 3 56 COPPER A A A A AAA A 3 56 Code A IAN 3 57 Pinte NS O EP 3 57 iul Char P D 3 57 Sub Char From tidad di idad Oe a a RP re PE 3 57 Sub Char TO ii 3 57 CONTEO CACAO EO O OO APA 3 58 IVONNE a a oa RM LU ENERO cannes 3 58 o To eR C Oot RO ore ea A PEE E es OE EE 3 58 PONEIS A kli 3 58 Config n Label where de Lto Tb Aa 3 58 3 60 A Er 3 60 Data DIS ba ELE 3 60 OPS sea ce M 3 60 PA Mr 3 60 Sh BID eres O LLL MELLE UA ad 3 60 PrOtOCObLiisoietesecncclisvminteneucncsie futi Lu UI DM IUE MU AUN 3 60 Status EngUIY a r A OO RO 3 61 DT RAF UMC OM ao 3 61 DER Function
10. CON une ii o A A A A dA A EPO di 3 62 DTR POSO a T 3 62 6 Operator Manual A A O 3 62 RTS EUfctlOD tete cte eec a a ME d UE 3 62 RODBUSEX M al aio 3 62 Paralel OCE a oai A o O ete en 3 63 POPC Pra On Paper Command A 3 63 AMLO zza th R Z A A O EE dia AAA 3 63 Bic Direct Gila ii oa 3 63 tele Cale Oia AAA 3 64 e A M MM 3 64 A KU An 3 64 JTwitiax COAX A ta en E Lott 3 64 OZON ZNA 3 64 File MAME OE AAA CU Um AO OO GP ORA 3 64 TCP IP Meru LAN Interface Only wo GOA did aaa 3 65 IE PCA SODA WRA AP APA OO E 3 65 GEN Ad ici ad W a A da W A da AG A dA 3 65 SUDAR Cae 6 ONY saci en paisa renner a 3 66 TEM a Los 3 67 Pa A a 3 67 PO ld odon i ted aa end ed od 3 67 Fa lt Override Catet Ory eT 3 68 Paper Moldes dps 3 68 Diag Caten ory adi wk Ni 3 68 Gal Paper Calibrate Paper CU ni 3 68 IGI Ie i secet EDO PUn A OWO EIN DE 3 69 Figure 3 5 Control Panel INGVIEADOTL a tup Ur ON ee URU GI RUIE 3 69 Appendix A Troubleshooting siii ii 3 71 Ti CEO GACH OTD saa OPE PE rn A ON 3 71 MES ria aaa 3 71 A xS 3 71 Fault Gorrection Proc a 3 71 Table AL Display Messages ictum O MM Gum a tusplduti a DELE d 3 72 Table A 2 Paper Printing Corecive ACON pino 3 76 Operator Manual 7 Appendix B Specifications ici viii ai 3 77 Ind stryand ALEA AIS ii di Aida 3 77 Bl ectro Masneto EMUSSIODS 3 77 ElectroMagnetic IMMUN M 3 77 En
11. ES TallyGenicom This Manual is published by TallyGenicom for use with the computer printer described herein Translations reprinting or copying by any means of this manual complete or in part in any different form requires our explicit approval TallyGenicom reserves the right to revise this manual without notice for any reason This includes but is not limited to utilization of advances in the state of the art and changes in the equipment or configuration thereof Liability for difficulties arising from unknown or unforeseen technical limitations is disclaimed FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 Subpart B of the FCC Rules These limits are designed to provide reasonable protection against harm ful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense WARNING Only trained qualified personnel may open covers or remove parts that are not explicitly shown and described in the Operator s Manual as being accessible to the operator Please Note Prin
12. Operation God AAAA O JAk 3 30 Figure 3 1 Control Panel Display tor Normal Operation sind 3 30 Curent State eedem tus nre Here eer en UA ee I A led teen 3 30 Current Cons fatio wokol A M Da be EE 3 30 Paper Weight amp Hammer Impattt Gada planc da 3 30 The Display When DA Men ai ada ELO SRM Pe EU RAE UR Hau ORUM AO HAMM A 3 31 Figure d 2 Control Panel Display for Menus ii 3 31 Table 3 1 Paper Weight amp Hammer Impact Indicator arcada 3 31 Control Panel Key PICA ii 3 32 cin Wo e o A A OO 3 32 LE Key Lime NI irc 3 32 EF Key Form Pe walc ak AAAA R A AGE AG GAGA 3 32 Iugure 2 Se Control Pare 3 32 FF Key E rm Feed conti 3 33 DOF Key Voigt EOPIB ata aa 3 33 bo ROP NAA acne dean Na GG E OR GS 3 33 PRINT GAP and Ros 3 33 Upon Dow Arrow REYS does 3 33 Menu REY AAA A 3 33 EUR AA 3 34 AA A AAAA AO A N T 3 34 Clear Key conte AG nada da mete 3 35 4 Operator Manual Control Panel Mem dw ta 3 36 Categories Parameters and IOUT caussas bugie AAA du adus 3 36 Usm ME rola AU e o 3 36 Example Changing Form Length Using the Menu System susi ata 3 38 How to Print a Control Panel Selected Options REPOTL wada trente tec toiture tse tia 3 39 Operator META scout id td isi sv deste edm dug ved ek O A A A AAA AAA 3 40 COD LACRA M 3 40 Sor Par Langue nd 3 40 Ser Par Character Seb ee ate 3 41 MAD A d 3 41 DURA DES pr 3 41
13. again If the problem returns remove and replace the Engine Controller Board If the problem returns download new printer firmware Bad TWICO Int Explanation The Twinax PSIO is damaged or corrupted Bad VFU Channel Bad VFU Count Buffer Overflow Chnl Not Found Ctrl Fault Ctrl Link Fit Data Overrun Font Dnld Error Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Cycle power and try again If this does not clear the problem remove and replace the Twinax PSIO Assembly A VFU channel command has been received from the host requesting an illegal channel 1 Correct data from host and retransmit 2 Ensure the integrity of the printer ground connection An incorrect number of bytes has been detected in a VFU download Correct data from host and retransmit A buffer overflow has been detected on the currently active host interface This is most likely caused by a host failure to respond to a busy signal 1 Ensure correct protocol has been selected 2 Check wiring of I O cable between host and printer See the Applications Manual for a detailed explanation VFU Channel requested by the host computer cannot be found 1 Correct data from host then r
14. before or after the Bottom of Form channel The Skip location is determined by using the designated Bottom of Form Channel in the downloaded VFU The Skip When only functions when the VFU Environment is Enabled The default depends on the emulation as defined in the table on page 3 57 under Ser Par Emulation Chapter 3 Printer Menus and the Control Panel 3 51 Config Menu Printer Config Menu Following are explanations of each category and parameter in the Config Menu For all available options under each parameter below consult the Help Menu printout The categories here are Printer Codes Graphics Configurations Serial O em 2 O I O Parallel I O IntelliFilter and when the LF TOF A MENU CLEAR options are installed Twinax Coax and IPDS 25 O FF VIEW v ENTER CONFIG ONUNE PRINT GAP Printer Category Use the Arrow and Enter keys to select Menu gt Config Menu gt Printer to get here Powerup This parameter sets the printer either Online or Offline when the power switch is turned on The default is Offline Ser Par Emulation This parameter allows you to define which set of printer control commands will be emulated for data received on the Serial and Parallel ports except LAN IPDS Epson DFX 9000 is the default selection Other selections include IBM Proprinter III XL and MTPL LAN Emulation LAN Interface only This parameter is used to select the emulation attached to the Eth
15. each time a paper advance com mand is received such as a Line Feed Form Feed or Vertical Tab any data currently held in the buffer will be printed before the command is carried out The default is On The 8th Bit can serve several functions depending on the software manufac turer Check your software manual for information concerning the functions of this bit Data is the default Bi Directional This parameter controls the bidirectional operation of the Parallel interface The default selection is On enabled When ON the Parallel interface operates in IEEE 1284 Bidirectional Nibble Mode This mode enables features dependent on bidirectional reverse chan nel communicaiton via the parallel port such as HP PJL Status and Windows Plug n Play Note that the host computer or print server attached to the parallel port must be configured to use IEEE 1284 Nibble Mode otherwise it may not function correctly with your printer ECP Mode is not compatible with Nibble Mode When OFF the Parallel interface operates in the Centronics Compatibility Mode standard mode This mode does not support bidirectional communi cation If there are parallel interface compatibility problems between the host computer and the printer setting Bi Directional OFF may resolve the prob lem Chapter 3 Printer Menus and the Control Panel 3 63 Config Menu Intellifilter Intellifilter Category Use the Arrow and Enter keys to select Menu
16. in this area depends on the emulation The options are ON print able characters the default or OFF control characters Ignore Char This parameter allows you to select a character that will be ignored in the incoming data stream Ignore Char functions in all emulations and non downloadable print modes It does not function in plot mode font download or VFU download Options are 0 255 referring to the decimal value of any 8 bit character or OFF Default is OFF Sub Char From This parameter allows you to select a character that will be replaced by the character designated by the Sub Char To parameter It functions in all emula tions and non downloadable print modes It does not function in plot mode font download or VFU download Default is OFF Sub Char To This parameter allows you to select the character that will replace the character designated by Sub Char From It functions in all emulations and non downloadable print modes It does not function in plot mode font download or VFU download Default is OFF Chapter 3 Printer Menus and the Control Panel 3 57 Config Menu Configurations Configurations Category Save The 6300 Series printer can save up to ten personalized configurations so you i don t have to recreate configurations you Ems use frequently In addition each configu ration you save can be tagged with a label of up to 15 characters When you first receive your printer each labe
17. jam free print ing of continuous forms at high speeds They have a wide range of printer emulations network printer management ability popular graphics languages and web administration utilities The 2900 Series offers the following I O configurations Modules Standard Serial Parallel LANPlex Standard plus Ethernet 10 100 BASE T In less than five minutes you can add other configurations by inserting a new module Installation instructions come with the module All interface configurations and printer setups are performed through the control panel on the top right of the unit And o since the printer s operational configura tion is stored in nonvolatile memory you ll never have to reconfigure your printer because of a power loss Operator Manual Preface 9 AboutThis Manual Conventions We use the following conventions throughout this manual Text that is placed in italics draws your attention to additional helpful information b Sometimes your attention is more particularly drawn by the use of this symbol CAREFUL lt N This symbol marks information about actions that may damage the equipment or injure the user Preface 10 Operator Manual Chapter 1 Site Preparation Choosing a site for your printer is important because the environment affects your print quality The best site for your printer is one that is protected from dirt and heavy dust and has a moderate temperature and humidi
18. keys on the Control Panel Even though the print gap value has been automatically determined there might be times when it needs to be further fine tuned using the Control Panel as described below under Manually Adjust Print Gap on Control Panel Gap Zone The Gap Zone feature is used to set up a variable print gap for forms that contain areas of varying thickness This is done by creating a Gap Zone Profile for the form saving it in one of the ten saved configurations then loading that configuration whenever the particular form is used Print Gap Profile Mode As previously described the Print Gap Mode is set up in the Print Gap Category of the Operator Menu There are three Print Gap Modes In Manual Mode the print gap is set manually using the Print Gap keys on the control panel In Auto Mode default the print gap is automatically detected whenever a new form is loaded and when the printer is powered on Profile Mode is the mode that must be set when using the Gap Zone feature as described below Creating a Gap Zone Profile A Gap Zone Profile is created automatically in four simple steps Step 1 Load the Form Load the form for which the profile will be generated Be sure to set the Top of Form position and be sure that the Form Length is set properly Step 2 Set Profile Mode The Print Gap Mode is set up in the Print Gap Category of the Operator Menu Set the Mode Parameter to Profile Press Operator Menu gt Prin
19. menu in one of two ways Press the Clear key to leave Menu Mode and remain Offline Toggle the Online key to leave Menu Mode and return the printer to Online How to Print a Control Panel Selected Options Report The organization of the multilevel menus is shown on the Control Panel Selected Options Printout All of the current selections are marked with an asterisk 1 Toggle the Online key once or twice to clear the display and put the printer Offline Offline should be displayed and the green light should be off 2 Press the Menu key Use the Up or Down arrow keys until you see Help Menu on the display 4 Press Enter ge The Control Panel Selected Options Report begins printing When it s fin ished press the FF key tear off the sheet and use it to become familiar with all of the menu items Chapter 3 Printer Menus and the Control Panel 3 39 Operator Menu Font Operator Menu 1 Toggle the Online key once or twice to clear the display and put the printer Offline Offline should be displayed and the green light should be off 2 Press the Menu key 3 Use the Up or Down arrow keys until you see Operator Menu on the display 4 Press Enter 5 Use one of the arrow keys until the desired category appears press the Menu key if you need to back up a level Font Category This category contains parameters that control how print looks on a page and the display language Use the Arrow and Enter key
20. parameter or to perform a menu function When the printer is in a Paper Out Fault condition and the PrntEOF parameter is set to Off pressing the Enter Key allows printing to the end of the current form When PrntEOF is set to On the printer automatically prints to the end of the current form In Operator Config Test or Help Menus Pressing this key returns the printer to Offline status When Online Pressing the Clear key clears the panel of any errors that do not cause the printer to go Offline such as Parity Error When Offline If the printer is in a clearable fault condition the fault clears upon pressing the Clear key If it s not in a clearable fault condition pressing the Clear key brings up the Clear menu The Clear Menu Clear Buffers Clears all buffers It also resets the application task to its initial state Clear Ribbon Count When using the Ribbon Monitor feature this selection must be used to clear the ribbon count when changing ribbons See the RibbonMonitor and RibnMon Thresh setting in the Forms category of the Operator menu later in the chapter Clear All Configs Copies the Default Configuration settings into all saved configurations Any parameters not listed on the Configuration Report such as special characters downloaded from the host computer are unaffected Clear Current Config Copies the Default Configuration settings into the current configuration Any parameters not listed on the Configu
21. shipping materials for possible later use Repacking Repacking your printer for storage or shipping is the reverse order of unpacking If shipping materials are needed you can reorder them from your dealer Removing the Shipping Hardware The Shipping Hardware consists of 4 screws identified by red tags that secure the printer base to the inside mechanism and tie restraints that secure the Paper Stacking Chains The shipping screws fasten from underneath 2 near the front of the print cabinet and 2 near the rear of the cabinet SL DO NOT power up your printer before removing the shipping 7 hardware Ma Arrows point to shipping screw locations Figure 1 1 Shipping Screw Locations 1 12 Operator Manual Interface Connections Interface Connections and Powering Up Interface Connectors Properly secure the cable to the printer interface using the correct connectors pei Shielded I O cables must be used on all installations to comply with regulatory requirements Connecting the I O After connecting each interface to your printer run a print job from the Host Computer to verify proper function of the printer Serial Parallel Interfaces To connect the Serial or Parallel I O cable plug in the cable to the proper connector on the I O panel The serial interface operates up to 38 4 kBaud and uses a standard DB 25 serial cable connector and standard RS 232 C signals Serial interface cables should
22. value is 2 0 inches The print gap is detected at a point away from the perforation in order to avoid false readings that could be caused by uneven areas around the perforation The default distance of 2 0 inches is usually adequate unless there are forms anomalies such as an attached card or an envelope window in that area 3 50 Operator Manual Operator Menu VFU VFU Category Vertical Format Units T Use the Arrow and Enter keys to select Menu gt Operator Menu gt VFU to get here VFU Enable A Vertical Format Unit is a means for loading sets of vertical tabs These vertical tabs define various parameters of a form and apply only to the emulations which make explicit use of the VFU channels Setting this to Enabled causes the printer to use the last loaded EVFU instead of using the Form Length Top Margin and Bottom Margin settings When an EVFU is loaded this parameter is automatically set to Enabled The default is Disabled VT Channel Vertical Tab Channel You can select which VFU Channel is designated as the Vertical Tab Channel This parameter applies only to the emulations which make explicit use of the VFU channels Options are 1 12 and Unused The default depends on the emulation as defined in the table on page 3 57 under Ser Par Emulation Skip When This parameter applies only to the emulations which make explicit use of the VFU channels It designates where the Skip Length distance will begin
23. C Altitude To 8 000 ft 2438 meters Nonoperating Safety Temperature Boxed 40 F to 151 F 40 C to 66 C Unboxed 14 F to 122 F 10 C to 50 C Humidity 10 to 95 noncondensing Altitude To 10 000 ft 3048 meters Thermal Shock 61 F 20 C per hour Vibration Units meet NSTA National Safe Transit Association requirements Personnel hazard areas have restricted access with appropriate warning labels Catastrophic equipment failures are inhibited with protective functions in major areas of overload potential B 78 Operator Manual Environment Cooling System Acoustics Cooling system malfunctions are detected and a failure will result in shuttle motion paper motion and printing functions being inhibited The malfunc tion Hammer Voltagel will be reported on the control panel display The Sound Power Level is a 9 position average per ISO 7779 The Sound Pressure Level is a 4 position average per ISO 9296 Sound Pressure Level Sound Power Level 55 dB A 7 0 Bel Power Supply The printer requires single phase 47 to 63 Hz 90 to 264 VAC input power The printer s universal power supply automatically adjusts to the correct values A fuse is provided to interrupt power to the power supply The following table gives typical current values 2900 Current Wattage Requirements Nominal Voltage AC Volts Freq Average Peak Average Average RMS Hz Operating Operating Idle lt 5 mi
24. Category Parameter or Selection Figure 3 2 Control Panel Display for Menus Chapter 3 Printer Menus and the Control Panel 3 31 Control Panel Key Functions Control Panel Key Functions PRINT GAP Online Key This key toggles the printer between Online and Offline states or exits from the menu directly to an Online state When the printer is Online the indicator will light In the Offline state you may change parameter selections load paper and so on LF Key Line Feed This key advances the paper one line It performs the same function whether the printer is Online or Offline You may auto repeat this command by holding down the key While Offline With Data Buffered Any buffered data falling in the next line as defined by the current LPI setting prints This repeats upon subsequent LF keystrokes as long as there is data in the buffers If pressed while printing is in progress the printer ignores the key command and maintains the Top of Form position While Offline With No Data Buffered Paper advances one line While printing is in progress the printer ignores the command and maintains the Top of Form position While In A Fault Condition Paper advances one line No data is printed and the Top of Form position moves down one line This allows the use of the LF Key to advance paper while in a Paper Out condition without printing any buffered data FF Key Form Feed This key performs the same fu
25. Consult your computer manual to deter mine whether this function should be turned off or on Default is OFF Auto CR Carriage Return Auto CR allows the printer to perform a Carriage Return moves print location to the left margin when it receives either a Line Feed or Vertical Tab Control Code The default value is dependent on the emulation see the list on page 3 59 under Ser Par Emul Line Wrap x cud If the printer gets to the right margin without receiving a paper movement command the Line Wrap parameter dictates how the rest of the data will be treated If Line Wrap is OFF the excess characters are lost If Line Wrap is ON printer response is determined by the Wrap Line Feed see below If Line Wrap is ON and Wrap LF is OFF the printer performs a Carriage Return only and overprinting can result If Line Wrap is ON and Wrap LF is ON the printer performs a Carriage Return plus a Line Feed and excess characters are printed on a new line at the left margin The default value is dependent on the emulation see the list on page 3 59 under Ser Par Emul Wrap Line Feed This parameter works in conjunction with the Line Wrap parameter above The default value is dependent on the emulation see the list on page 3 59 under Ser Par Emul Chapter 3 Printer Menus and the Control Panel 3 55 Config Menu Codes Print on CR This parameter is intended for use by customers whose applications embolden characters by u
26. EW Detect Adjust 00000 A MENU CLEAR 000 V ENTER CONFIG This parameter will enable the automatic perforation skip feature that will cause the print gap to automatically increase significantly between the last line printed on the current form and the first line printed on the next form This feature is useful when using heavy forms that have a large perforation tent that can get hung up in the print station The options for this parameter are Enabled and Disabled default When the Perf Skip parameter is enabled the printer throughput will be reduced due to the time required to automatically open and close the print gap setting the different aspects of the print gap mechanism Use the Arrow and Enter keys to select Menu gt Operator This category has the parameters for f Menu gt Print Gap to get here When the enter key is pressed to select this parameter the platen squeezes against the paper at the current paper position The resulting optimal print gap setting is stored in the current configuration The platen opens up fully after this operation This is where the print gap may be set if Mode is set to Manual or fine tuned if Mode is set to Auto The final print gap value may be saved in a configuration associated with this paper form Fine Tuning when Mode is set to Auto The upper right region of the LCD shows a number corresponding to the optimal print gap determined by the detection process t
27. Nak End of Text Acknowledge Neg Acknowledge Ack Nak Acknowledge Negative Acknowledge Xon off Etx Ack XON XOFF End of Text Acknowledge Xon off Enq Ack XON XOFF Enquiry Acknowledge The above protocols are explained in detail in the Applications Manual 3 60 Operator Manual Config Menu Serial I O Status Enquiry When this parameter is enabled the host may send an enquiry packet to the printer requesting status The printer will then send back a 1 byte packet denoting the status of the printer If this option is set to OFF the default no packet will be sent back The Status Enquiry feature may be enabled in con junction with any other protocol When enabled and the host sends an ENQ character the printer responds by sending a printer status byte The status byte is designed to be a printable code and is the only printable code the printer can transmit The bit pattern is as follows Bit Meaning Value Parity if 7 bit data and parity enabled MSB Always a 1 1 if Data Overrun Always a 0 1 if Parity Error 1 if Paper System Error or Platen Open 1 if Offline 1 if Busy fault or buffer full LSB O FP NP 4 OTO N The Status Enquiry Feature is slightly different when the current emulation is the HP2564C Instead of responding to the ENQ character the printer will respond to the ESC DCI sequence The bit pattern of the status response is as follows z Meaning Value Parity if 7 bit d
28. TET 2 0 255 IP OCTET 3 0 255 IP OCTET 4 0 255 Chapter 3 Printer Menus and the Control Panel 3 65 TCPAP Menu Subnet Subnet Category This option allows you to set up the four OCTETS of the Subnet mask Use the Arrow and Enter keys to select Menu gt TCP IP gt Subnet to get here Parameter Option IP OCTET 1 0 255 IP OCTET 2 0 255 IP OCTET 3 0 255 IP OCTET 4 0 255 Make sure that the LAN cable is attached when the printer is powered on If it is not attach the cable and cycle power on the printer 3 66 Operator Manual Test Menu TestMenu Pattern In TEST Menu you will find diagnostic test print patterns used to check printer functions and a parameter that allows you to control paper mo tion sensing Use the Up and Down Arrow keys to scroll to the desired selection Pattern Category Print The Pattern Category has a series of printer self tests which have predefined patterns used to test the basic printer functions Selection of the patterns is done by scrolling with the Up or Down Arrow keys to the desired option and pressing the Enter key The test begins based on the current margins and font information selected All of the panel keys are disabled while the test is run ning except for the View key and the Enter and Clear keys which terminate the test Once the test is terminated all of the keys are activated Use the Arrow and Enter keys to select Menu gt Test Menu gt Pattern to g
29. The printer is in Offline condition and nonprinted data is in the buffer There is no corrective action required Under normal conditions the printer continues to print when it is placed back Online If you do not want the buffered data to print enter the Clear menu by depressing the Clear key before going back Online and select the Clear Buffers entry to clear the buffered data The printer is in Offline condition and Dump Mode is enabled No corrective action is necessary Place the printer back Online when you are ready to print The printer is receiving downloaded fonts or VFU information This message will clear when the download is complete The printer is ready to accept and print data from the host through Dump Mode All data received from the host will be printed in hexadeci mal format No corrective action is required An excessive number of bytes has been sent by the host in a VFU download Correct data and retransmit from host The control processor has detected that the paper has failed to move the required distance after sending a command to the Paper Drive Motor Check for paper feed problems If there are any paper feed problems correct them then press the Clear key to clear the fault If there are no paper feed problems and the condition does not clear call your Cus tomer Service Representative Paper is not being detected by the Paper Out sensor If this message is correct refer to the Paper Loading sections in Cha
30. after changing the CPI characters per inch setting there will be no current setting indicator asterisk See this same discussion under Bottom Margin Parameter Horz Adjust The print position on the form may be adjusted horizontally in increments of 1 30th an inch The default option is 0 Vert Adjust The print position on the form may be adjusted vertically in increments of 1 72nd an inch The default option is 0 Print to EOF End Of Form CAREFUL Before changing paper it is best to print to the end of the current form This parameter allows you to set up the printer to print to the end of the form automatically The options are On and Off with the default at Off For Print to EOF to function properly the last print line of the form must come before the perforation If the Form Length option allows printing to go over a perforation it is possible for the printer to continue printing in a paper out situation without any paper in the printer which may dam age the printer 3 44 Operator Manual Print to y Operator Menu Forms EOF End Of Form Continued If Print to EOF is ON The printer automatically prints to the end of the form then stops The display reads Paper Out the alarm sounds and the FAULT indicator illuminates At this point you can load the machine with more paper After you load paper adjust the top of form location and make sure the paper is feeding correctly When you are ready
31. and the green light is on Current Configuration This is the set of parameters as detailed in the rest of this chapter that have been saved in Configuration 1 The asterisk indicates that Configuration 1 is selected Paper Weight amp Hammer Impact The lack of a symbol here means the hammer impact is set to Normal and the paper weight is set to Light See Table 3 1 3 30 Operator Manual Control Panel Display Paper Weight and Hammer Impact hammer impact setting is Normal WAD paper weight setting is Light hammer impact setting is Normal paper weight setting is Heavy hammer impact setting is High paper weight setting is Light hammer impact setting is High paper weight setting is Heavy Table 3 1 Paper Weight amp Hammer Impact Indicator The Display When In A Menu When a menu is selected the top line of the display shows which menu cat egory or parameter one is in The second line of the menu will display the next lowest level of the menu hierarchy If the top line displays a menu the second line will display a cat egory and if the top line displays a category the second line will display a parameter if the top line displays a parameter the second line will display a selection for that parameter An asterisk is displayed in the far right column of the second line when a parameter is selected No light is on Menu Category or Parameter
32. and the printer is Online The red FAULT Indicator illuminates whenever an error or fault is detected A message also appears on the display to indicate what kind of fault is present see Appendix A for explanations of all error and fault messages LCD Liquid Crystal Display The 32 character 2 line Liquid Crystal Display shows printer status menu selections normal fault and error messages It is divided into four main areas The displayed information will vary with menu selection and the configuration of the printer Once the printer has been unpacked the cables connected the ribbon car tridge installed and a box of paper whether plain paper or pre printed forms placed nearby you are ready to load the paper and set the various parameters via the Control Panel that will ensure that the 6300 Series printer performs exactly as you need This is covered in the next chapter Chapter 1 Setting Up Your Printer 1 19 Blank Page amp 1 20 Operator Manual Chapter 2 Introduction This chapter covers how to load the paper and to set the print gap It also covers how to create saveable configuration settings for your own pre printed forms Your printer is designed to use a continuous sheet sprocket fed paper It can handle e Six part forms 1 original and 5 copies with a maximum thickness of 025 0 6 mm e Page widths of 2 5 to 18 6 4 cm to 45 7 cm Specific requirements for pre printed forms are in A
33. are six resident type styles available on your printer They include Draft Data Processing DP Gothic Courier OCR A and OCR B All type styles and the two output modes for Draft and DP are selectable through the printer control panel Draft and Data Processing Draft and Data Processing type styles print in two modes Constant Density Fonts CDF and Enhanced Constant Density Fonts print at the same dot density regardless of the CPI This produces consistent print speed even when changing from one CPI to another Enhanced Mode provides higher resolution and a greater range of CPIs than CDF Mode Because Enhanced Mode uses a variety of dot densities you should expect a change in print speed of text when switching from one CPI to another Gothic and Courier These two type styles provide Near Letter Quality NLQ printing They print at higher dot densities and use denser character matrixes for greater readability OCR A and OCR B These print at 10 CPI only mostly for Optical Character Recognition applica tions There are three possible OCR A densities Standard Enhanced and High Density OCR B always prints at High Density Large Character Printing In certain emulations large character printing is available These characters are printed using the TallyGenicom MonoBlock Bold TrueType font This is a monospaced san serif font B 80 Operator Manual Fonts Languages and Characters Standard Languages and Character S
34. as been set properly Clear the message Clear key then place the printer back Online Confirm with host why Graphic check message was sent The software controlling the print hammer timing has detected an internal inconsistency Press the Clear key If it faults repeatedly call your Customer Service Representative and skip to the next print job One of the hammer drive circuits was turned on when it shouldn t have been so all printing has been disabled The usual cause is a failed drive transistor Call your Customer Service Representative for repair A high resistance coil fault has likely occurred in one or more of the hammer coils Note this fault message will have been preceded by printing slow down attempts associated with On The Fly thermal monitoring of hammer bank temperature Check the hammer bank for defective coils Confirm that the hammer driver board is functioning properly Replace the hammer driver board Call your Customer Service Representative for repair Graphics memory space is full and the printer cannot accept or process data Printer will reset and data will be lost Insert line terminators in data stream so the printer will process the data then retransmit the data Key has no function for this printer model or mode of operation No corrective action Certain communication signals have been lost between the printer and the host computer Check cable connection setup of host and printer address setting Th
35. as no categories or parameters You ll use this menu to print out a list of all menus categories parameters and options Using Menus Before going through these four main menus let s learn how to access them Here are some things to remember You must first be in Offline state to access menus except for Print Gap The Online key takes the printer Online and Offline e All scrolling is performed using the Up and Down Arrow keys e The Enter key selects parameter values or initiates a desired procedure Selected options are marked with an asterisk To exit Menu mode without making changes depress the Clear key or the Online key When the printer is Online the green light is on and the Liquid Crystal Display reads Online 3 36 Operator Manual Using Menus The name of the configuration displays on the lower line In this state the only keys that respond are e Up and Down Arrows LF e FF e Clear e View e Online e Print Gap amp When the printer is Offline no light is on and the display reads In the Offline state pressing the Menu key gives you access to the first level of the menu system Upon doing this the display reads Now in the Offline state you may access one of four available menus Opera tor Config Test and Help by pressing the Up and Down Arrow keys followed by Enter As you scroll through using the Up Arrow key with Operator Menu displaying first th
36. ata and parity enabled MSB Always a 0 Always a 1 Always a 1 0 if Parity Error Data Overrun or Buffer Overflow lif Offline 1 if Busy fault or buffer full 1 if Paper System Error or Platen Open LSB O FP n 4 OTO N DTR Function This parameter allows the user to change the operation of the Data Terminal Ready DTR line on the printer interface The DTR line is used to indicate printer status to the host computer Busy Default In this mode the DTR line is used to signal the host to stop sending data because the printer buffer is 85 full However some cabling systems require the DTR Line of the printer to be configured differently This cabling scheme can interfere with printer transmission or host reception of the Xoff signal when using the Xon Xoff Serial Protocol This situation can result in Buffer Overflow and Data Overrun situations and loss of data Chapter 3 Printer Menus and the Control Panel 3 61 Config Menu Serial I O DTR Function continued d Offline When this option is active the DTR Line is used to signal only that the printer is Online or Offline Unlike the Busy option the Offline option will not interfere with operation of the Xon Xoff Communication Protocol Power When this option is active the DTR Line is used to signal the host that the printer is powered up This DTR Selection will not interfere with host reception of the Xoff Xon Serial Protocol because unlike the Busy select
37. be no longer than 50 feet 15 2 meters The Centronics parallel port is IEEE 1284 compliant and uses a 36 pin 1284 B type connector AMP 555119 1 or equivalent Parallel interface cables should be no longer than 6 feet 2 meters Serial Interface Port Parallel Interface Port Power Plug Figure 1 3 Rear view showing Serial Parallel and Power Plugs Chapter 1 Setting Up Your Printer 1 13 Powering Up Powering Up The power switch is located on the back of the printer just above the 3 prong power plug connector a Figure 1 4 Power plug and on off switch Step 1 Make sure the power is off by depressing the 0 side of the rocker power switch Connect the power cord Plug the power cord into a proper power outlet Step 2 Turn the power on The printer runs a self test each time it is powered up to check the main processor and buffers for errors Note that when you turn the printer on this time the Paper Out error displays If any error message appears in the display check Appendix A for a description of the error and what actions are necessary to clear the error 1 14 Operator Manual Paper System Components Paper System Paper System Components The Tractors Ribbon Cartridge Platen and Paper Iron are all parts of the paper system The first two can be seen when the lid is raised The Platen and Paper Iron are hidden inside the housing Tractors shaft for tractors Ribbon s
38. bon Cartridge i casi roe OO DR DRM DN D de 3 17 Fig re 1 7 Ribbon CARIES od iR ita 3 17 bueure L 9 Ribbon Shield Panels oie etii oat OQ IQ a oo 3 18 Figure 1 10 Control Paual dedu dra tau A 3 19 LED Indicator RT TU LEE 3 19 BE DS ac Costal Display Pec m 3 19 Control Panel Cony UU A 3 19 Operator Manual 3 Chapter 2 M 3 21 OdG EE TUO Tm TO 3 21 Loading Paper for Standard Printing Mode sii ita 3 22 Figure 2 1 Inside Paper Inlet visible when looking inside the printer cabinet 3 22 Ficiite 2 2 Paper path past the lid wa AG A RA A Oi 3 22 Figure 2 4 Column Alignment Scale AAA 3 23 figure 2 Horizontal Vernier Wicca di 3 23 Figure 2 6 Top of Form NUDDID mr an 3 24 Print Gap Adjustment A A da a A IA Gi 3 25 Gap ZONE 3 25 Print Gap Profile Mode asi RA a SEREA REARS 3 25 Creating a Gap Zone Pi ra ina br RR ARA 3 25 sine a Saved Gap Zone Profiles SAM 3 26 Fine tuning the Automatic Print Gap Setting ii a 3 26 Set Print Gap Detect Mode to Marta lit kl 3 27 Figure 2 7 Typical Display when Print Gap Mode is set to Auto sssssss 3 277 Setting Up Conf Tate ONS NM MM 3 28 Figure 2 8 Typical display when adjusting Print Gap sica ias 3 28 A on 5 3 29 IntFoOdUuctlon caia ro cd 3 29 Control Panel Display 2 uiu e GO A M Uu 3 29 The Display D ring Normal
39. chanism Reset This parameter resets the gap setting If Detect Mode is Auto the next time the TOF key is pressed or a print run is started a print gap detection operation will be performed If Detect Mode is Manual the Print Gap will be set to 190 the maximum gap setting Mode This parameter determines whether a print gap detection operation is per formed automatically Auto is the default and if set a gap detection process will be performed when 1 the printer has been off but is now turned on and a TOF is set 2 the printer has been off but is now turned on and a print run is started 3 a Paper Out Fault has been cleared and either the TOF is set or a print run is started 4 the printer has been off but is now turned on and a print gap adjustment is made using the Print Gap or keys If Manual is selected a gap detection process will not be performed under the four conditions listed above Instead whenever the print gap set point must be applied the print gap value stored in the current configuration will be used The allowable adjustment range is 0 to 190 If the current configuration has an uninitialized gap value the platen will move to the default value of 190 Profile is the mode that must be set when using the Gap Zone feature Chapter 3 Printer Menus and the Control Panel 3 49 Operator Menu Print Gap creating a Gap Zone Protte A Ga
40. depress the Clear key to clear the fault condition then place the printer Online and continue printing If Print to EOF is OFF you have two choices Choice 1 Load a new supply of paper into the printer After paper has been loaded set the correct top of form location and check for proper paper feed When you are ready depress the Clear key to clear the fault condition then place the printer Online and continue printing The printer will start printing where it left off which may cause improper form and print location alignment Choice 2 Depress the Enter key The printer prints to the end of the current form then the display reads Paper Out and the FAULT Indicator illuminates At this point you may load more paper on the printer After loading paper set the correct top of form location and check for proper paper feeding When you are ready depress the Clear key to clear the fault condition then place the printer Online and continue printing The Paper Out Sensor will not work unless the Top Of Form location has been set prop erly Quick Access This feature provides a way for the printer to position printed forms for quick tear off access When Quick Access is enabled the paper is moved to the tear position by pressing the Enter key If the printer is online and the current print job is finished pressing the Enter key will move the paper to the tear position and the Quick Access Timeout will start New print jobs will not s
41. e Installing the Ribbon Cartridge Step 1 Make sure the printer is Offline or power is off Open the printer lid and remove the old ribbon by lifting 1t straight up off of the Ribbon Platform Figure 1 7 Ribbon Cartridge Step 2 Remove slack in the new ribbon by turning the knob on the ribbon cartridge as indicated by the arrow printed next to the knob then slip the ribbon left side first over the two ribbon guides and between the front and rear panels of the ribbon shield on the printer Step 3 Press down lightly on the cartridge while turning the ribbon knob as before until it seats on first the left as shown and then the right cartridge drive posts Make sure that the ribbon does not twist or fold over Figure 1 8 Installing the Ribbon Cartridge Chapter 1 Setting Up Your Printer 1 17 Installing Ribbon Cartridge The front and rear panels of the ribbon shield Figure 1 9 Ribbon Shield Panels The ribbon has been carefully positioned between the two panels of the ribbon shield 1 18 Operator Manual Control Panel Components Control Panel Components The Control Panel is located on the right front top of the printer housing It is used to program and direct most printer functions Red LED Indicator Green LED Indica beeper 32 character Figure 1 10 Control Panel LED Indicators The green ONLINE indicator illuminates whenever there is power to the printer
42. e ribbon is exhausted If the quality of the output is still acceptable you can increase the ribbon life threshold through the RibnMon Thresh option The printer can then be placed back online and printing will resume Ifthe printed output is too light then the ribbon is exhausted Replace the ribbon with a new one and reset the ribbon count with Clear Menu Ribbon Count The printer can then be placed back online and print ing will resume If the printing application is particularly heavy it may be necessary to decrease the threshold The current Ribbon Monitor status can be obtained by printing a Calibrations Report Menu gt Configuration Menu gt Printer gt Report This report will indicate whether Ribbon Monitor is enabled the estimated number of charac ters printed since Ribbon Monitor was last reset and the selected threshold If the LAN interface is installed the Ribbon Monitor status can be viewed graphically in WebPanel in which the size of the gas gauge bar decreases as a percentage of remaining expected ribbon life The color of the bar is green when expected remaining ribbon life is between 51 and 100 yellow when between 26 and 50 and red when 25 or less WebPanel can also be configured to send an Email Notification when the expected remaining ribbon life falls to 25 Chapter 3 Printer Menus and the Control Panel 3 47 Operator Menu Print Gap Perf Skip Print Gap Category LF TOF FF VI
43. e display reads in order Config Menu TCP IP if LAN is installed Test Menu Help Menu Each of these menus except for Help has multiple levels of categories selec tions and parameters You access them by scrolling through the lists with the Up and Down arrows and by pressing Enter when you see the category param eter or selection you want Chapter 3 Printer Menus and the Control Panel 3 37 Changing Form Length Example Changing Form Length Using the Menu System Ifyou wanted to change the Form Length from the default of 66 lines to 65 lines this is how you do it l 2 Make sure your printer is in an Offline state If it s not toggle the Online key Press the Menu key The display reads Press Enter to select the Operator menu and press the down arrow key until you see Forms The display reads Press the Enter key to select Forms Press the down arrow key until the display reads Length lines Forms Length lines is the selection you want so press the Enter key The display reads The asterisk means that 66 is the current selection see page 3 42 You want to change this to 65 Press the Down arrow once and the display reads 3 38 Operator Manual Print Selections Report 7 Press the Enter key The Form Length is set to 65 and an asterisk appears beside the number Exit the menu mode by pressing the Clear key It s helpful to remember that at any time you may leave a
44. e host is not communicating with the printer Verify address of computer and host setup Check I O cables When this message is displayed during printer installation you may continue to test the printer by placing the printer Offline and entering Menu mode to select print tests or calibration routines A VFU command was received from the host before a VFU was downloaded Download the required VFU information then retransmit the data The nonvolatile data checksum has failed because of one of the following conditions 1 A new RAM has been installed 2 New software with different nonvolatile variables has been installed 3 The variable values have been altered in a destructive manner Depress the Clear key If the message does not clear cycle printer power If the message still does not clear call your Customer Service Representative for repair Appendix A Troubleshooting A 73 Error Messages Offline Data In Offline Dump On Online Download Online Dump On Overflow VFU Paper Motion Fit Paper Out Parity Error Print Fault Replace Rbn Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action
45. ed when printing forms The Gap Zone Profile can be inhibited by changing the Print Gap Modefrom Profile to either Manual or Auto If the Form Length is changed to a value other than the one used to create the Gap Zone Profile the profile will be automatically disabled If the printer is then placed Online while still in Print Gap Profile Mode a Profile Error mes sage will be displayed on the control panel Fine tuning the Automatic Print Gap Setting When in Auto Gap mode even though the print gap is automatically deter mined you may need to further fine tune it using the Control Panel If your print is not crisp and dark you can adjust the print gap until all dots in the printed characters are uniformly dark be careful not to adjust the gap too tight to prevent paper jams The and Print Gap keys are normally locked to prevent accidental print gap changes These keys can be unlocked by holding down both keys simulta neously for approximately 3 seconds until the print gap adjustment display appears These keys will remain unlocked for approximately 1 minute after the last key is pressed after which they will once again be locked 2 26 Operator Manual Print Gap After unlocking the Print Gap keys Press one of the Print Gap keys on the Control Panel This activates the Print Gap adjustment display Look at the Control Panel The upper right region of the LCD shows a number corresponding to the optimal print
46. ergy Conservati otiosi Aaa 3 77 cci O II A 3 77 A CZE EEE EE EEEE 3 77 MUERO Tar A A O O EA 3 77 Physical Configurations koo R AO GA A ica umet a aur Fia PG 3 78 por PP Ro AU GO OO PORA 3 78 SP E o O O ees EA 3 78 Preventive Malti Aid CE session ra Ye Ea Et Deka dena Ea EET Xe ERR ds 3 78 EAN E 3 78 O 3 78 N opera ne di AAA AA AAN 3 78 vci M 3 78 Wee nh cr P 3 79 ACOUSUES et do AER EA et oth LE deme ede 3 79 lucc odi e 3 79 Heat Load Contribution oooonccnnncnncncncnnnnnnonenaniacananncnonononennnnonnnnnnnncnnonononnnnnnonnnnnninnnirironananicnonos 3 79 EMAON ceea a Ld n 3 80 Characters Perla A A o do Pad MB e 3 80 Dines Per id AA A ees 3 80 jii 3 80 Draft and Data Processing ai AAA 3 80 Goth c and GOUrIEF nee e ede a o te 3 80 OCRA AA Rep as 3 80 Large Parse riori i dd da 3 80 Standard Languages and Character Sets ii AAA 3 81 Nonvolatile MEMO ai tit n 3 82 Paper Des CI OUD ti AAA AAA 3 82 Paper Movement Speed iria ai Aba lada 3 82 dio o RU O to li A AAAA 3 82 8 Operator Manual Preface Introduction The 2900 Impact Printers are designed to handle heavy duty high volume workloads with a straight paper path that provides unattended
47. ernet port when using the LANPlex interface The options are the same as for the Ser Par Emulation Dump Mode This parameter is used to troubleshoot problems that may arise when process ing data It places the printer into a Hex Dump Mode You can select three styles of printouts for use as debugging tools The selections are OFF Dump Mode is disabled Default selection Stylel Two column output Text spaces and control codes are printed in hexadecimal code format in one column and ASCII equivalents in another column Style2 Only control codes are printed in hexadecimal format ASCII charac ters are printed as is and escape sequences force a new line 3 52 Operator Manual IO Hold Report Config Menu Printer Style3 Control codes and spaces are printed in hexadecimal format ASCII characters are printed as is and escape sequences force a new line This parameter allows you to set the amount of time the printer remains locked onto the I O on which it is receiving data after data transmission stops You can set this to be 5 600 seconds Default is 30 seconds Use this parameter to print or display a report of the following using the arrow keys to cycle through the list of reports to the one that is needed Pressing Enter will start the report printing Current Config This produces a printed report of the current printer configu ration The report contains a header which identifies the installed software and in
48. et here Option Prints Upper Rolling ASCII characters between 0x20 and 0x5E All Characters All characters from the available character sets 63 69 63 uppercase characters followed by 69 spaces ECMA A pattern specified by the European Computer Manufacturers Association Used for acoustic testing Columns Number of columns on the line based on margin distances Test Page Pressing Enter when this option is displayed will print a test page Chapter 3 Printer Menus and the Control Panel 3 67 Test Menu Fault Override Diag Category Fault Override Category This category deals with the configura tion of fault information from the Engine Manager and the Control Processor If the option is set to On then the fault is overridden and won t be reported on the panel If the option is set to Off then the override is disabled and the fault is reported if it occurs Use the Arrow and Enter keys to select Menu gt Test Menu gt Fault Override to get here Paper Motion This parameter controls paper motion fault reporting status This setting is saved in NVRAM so that it does not need to be set up on powerup each time Automatic Paper Motion Fault Retry is a feature that has been implemented to eliminate intermittent false paper motion faults When a paper motion fault is detected while printing is in progress the paper is reversed approximately 3 inches then moved forward again If the paper motion fault persists the p
49. etransmit it to the printer 2 Ensure the integrity of the printer ground connection This message indicates that a fatal fault has occurred in the control processor Call your Customer Service Representative for repair The Control Processor has detected a fault in the Main Processor to Control Processor link Call your Customer Service Representative for repair A data overrun has been detected on the currently active host interface This is most likely caused by an incorrectly configured serial baud rate data bits or parity Check setting on Serial Baud Rate Data Bits and Parity parameters through the printer control panel An error has been detected uring a font download Correct data and retransmit from host A 72 Operator Manual Graphic Check HammerTime HammerVoltage1 HammerVoltage2 Heap Overflow Key Disabled Lost Adrs 27 Lost Sync 28 No VFU Loaded NVRAM Fault Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective Action Explanation Corrective yor coy Explanation Corrective Action Explanation Corrective Action Error Messages This message indicates that the printer has received an unprintable graphic This message only appears if the Set Graphic Error Action Command h
50. ets There are two ways to select a language or character set One method is by substituting certain characters in the lower half of the charac ter set such as N and This can be done by using the control panel Language selection or through the emulation The language substitu tions available through the emulation differ by emulation The other method is by selecting an entire set of the characters also called code pages for the upper half of the character set This can be done by using the control panel Character Set selection or through the emulation The character sets available through the emulation differ by emulation Language substitutions and character set selections are valid for all font styles except OCR A and OCR B In the case of OCR A and OCR B the only available options are DIN and ANSI selected through the OCR Style selection on the control panel Language Substitutions There are 42 available language substitutions including Canadian Canadian Alternate Chinese Danish MT660 Danish 2 Epson Dutch LG Finnish LG French ISO 69 French Epson French MT660 French Withdrawn German ISO 21 Hebrew LG Hungarian International Reference Version ISO 2 Italian ISO 15 Italian Epson Italian MT660 Japanese ISO 14 JIS Roman LG Latin American Epson Norwegian Epson Norwegian Danish ISO 60 Norwegian Danish Epson Norwegian Danish ISO LG Norwegian Danish LG Norwegian Danish MT660 P
51. gap determined by the detection process The lower right region displays a fine tuning offset which is added to the detected print gap to set the actual gap number Initially the fine tuning offset is 0 but it can be made negative or positive to adjust the print gap smaller or larger respectively by pressing the corresponding or Print Gap key on the control panel The offset range is limited by the printer The lower left region of the LCD provides a graphical indication of the adjustment being v made There is a 5 second time out if no keys are pressed the control panel display will revert to the prior menu and display Fine tuning the print gap in this way may be done while printing prt m is in progress allowing the operator to modify the gap and immediately observe the effect it has upon print appearance O O See Chapter 3 for the specifics of the Print Gap menu LF TOF A MENU CLEAR 00000 V ENTER CONFIG 1 This number is for general reference The precise relationship between the displayed number and physical distance is complex and beyond the scope of this manual Figure 2 7 Typical Display when Print Gap Mode is set to Auto If you prefer to manually set the Print Gap for the forms you will be using Set Print Gap Detect Mode to Manual Use the Arrow and Enter keys to select Menu gt Operator Menu gt Print Gap gt Mode gt Manual Step 1 Manually Adjust Pr
52. he gap separating the hammer impactors from the platen The lower right region displays an adjustment offset number associated with fine tuning When the operator presses the or Print Gap key on the control panel this number will get smaller or larger respectively The range of allowed change is restricted by the auto gap firmware The lower left region of the LCD provides a graphical indication of the adjustment being made 1 This number is for general reference The precise relationship between the displayed number and physical distance is complex and beyond the scope of this manual 3 48 Operator Manual Operator Menu Print Gap Fine Tuning the Print Gap Manually The lower right region of the LCD shows a number corresponding to the current gap separating the hammer impactors from the platen Press the or Print Gap key to roughly match the setting to the kind of paper that is loaded This number will get larger or smaller respectively The range of allowed change is unrestricted over the complete gap range The lower left region of the LCD provides a graphical indication of the adjustment being made 2 This number is for general reference The precise relationship between the displayed number and physical distance is complex and beyond the scope of this manual 3 The control software will prevent selection of a print gap so small that it would pinch the paper so tightly that it will bind within the me
53. he user to set up the printer to receive data at different transmission speeds The baud rate must be the same value at both ends of the communication line 9600 is the default Data Bits You can choose the number of data bits per byte 8 bits is the default Stop Bits Parity 8th Bit This parameter sets the number of serial stop bits 1 is the default Parity is a method the printer uses to verify that each byte of data it receives is exactly what the host computer transmitted When selected it keeps track of the number of high bits in each byte either odd or even Default is None The printer must match the parity of the host computer If 8 bits per byte is selected under Data Bits above you use this parameter to determine how the 8th bit is to be used If this bit is to be ignored the param eter should be set to Unused If the bit is to be used the parameter should be set to Data Data is the default used for 8 bit characters Protocol The printer and host computer must establish common signals understood by both units for indicating when to send new data and when to stop sending data For IPDS this parameter allows the serial protocol to be set to either Ready Busy or XON XOFF For all other printers there are six additional block mode protocols The eight protocols are Ready Busy Default selection Xon Xoff and six Block Mode protocols Enq Ack Enquiry Acknowledge Etx Ack End of Text Acknowledge Etx Ack
54. her Light or Heavy depending on the Print Gap setting On the Auto setting Paper Weight uses the print gap to sense what is needed However in some cases you may want to set it manually For example very dense yet thin paper may need to be assigned a heavy paper weight to ensure good print quality Fast Slew Slew refers to the high speed paper motion that occurs whenever the printer moves paper more than one line If your forms are not too thin or fragile such that output stacking is a problem you can decrease the printer s slew speed by setting this parameter to Disabled The default setting is Enabled Double Strike When this parameter is set to Enabled the printer strikes each dot twice Use this to get better print quality when you are printing on an exceptionally thick form Default is Disabled Enabling Double Strike decreases the printer throughput by approximately 50 RibbonMonitor This parameter enables the Ribbon Monitor feature The options are Enabled and Disabled default This feature helps the printer operator determine when to replace ribbons for optimum and consistent print quality It works by counting the estimated number of characters printed as jobs are printed Since ribbons are rated for an estimated number of characters when the character count threshold is reached for the current ribbon the operator is notified via the panel that the ribbon needs to be replaced Ribbon Monitor can be disab
55. int Gap on Control Panel Press one of the Print Gap keys on the Control Panel This activates the Print Gap adjustment display The lower right region of the LCD shows a number corresponding to the current gap separating the hammer impactors from the platen Press the or Print Gap key to roughly match the setting to the kind of paper that is loaded This number will get larger or smaller respectively The range of allowed change is unrestricted over the complete gap range Typical values range from 54 to 110 for single part through six part forms 1 This number is for general reference The precise relationship between the displayed number and physical distance is complex and beyond the scope of this manual 2 The control software will prevent selection of a print gap so small that it would pinch the paper so tightly that it will bind within the mechanism Chapter 2 Loading Paper and Printing 2 27 Manually Setting Print Gap The lower left region of the LCD provides a graphi cal indication of the adjustment being made There is a 5 second time out if no keys are pressed the control panel display will revert to the prior menu and display The Print Gap keys may be pressed while printing is in progress allowing the operator to modify the print gap and immediately observe the effect it has upon print appearance Figure 2 8 Typical display when adjusting Print Gap Step 2 Run a Print Test Press Clear Make sure
56. ion the DTR Signal is not toggled at the same time as the Xoff Signal When using this option the DTR Polarity parameter must be set to Actv Hi If your system is configured to use Xon Xoff Protocol using the Busy option above will cause interference with printer to host communication You may however use the DTR Line to signal the host that the printer is Offline or that the printer is powered up Of fline and Power options respectively DTR Polarity This parameter is used to set the DTR Signal polarity Active Low is the default Busy Polarity This parameter allows you to control the polarity of the Busy Signal Active Low is the default RTS Function The RTS line of the serial interface has been used to indicate Busy in addition to the DTR line This option allows the RTS line to either be continuously High or to function as Busy default Robust Xon This parameter behaves the same as a normal Xon Xoff protocol except that with this parameter enabled the Xon code will be sent every 5 seconds when the printer is ready to accept data OFF is the default 3 62 Operator Manual Config Menu Parallel I O Parallel I O Category The Parallel Category on your printer has three parameters that can be changed according to user needs Use the Arrow and Enter keys to select Menu gt Config Menu gt Parallel I O to get here POPC Print On Paper Command 8th Bit The POPC parameter can be set up so that
57. irst or leftmost printable character Each successive tick mark indicates the location of additional 10 CPI characters Unlock the right tractor and move it so that the paper s holes align directly over the tractor pins making sure that the paper is straight then close the tractor door Gently push the tractor to the right until the paper is smooth Unlock the left tractor and keeping the paper reasonably taut holding onto both tractors move the paper to the left or the right until it is roughly aligned with the desired mark on the Column Alignment Scale Lock both tractors Horizontal Vernier Wheel Figure 2 5 Horizontal Vernier Wheel Chapter 2 Loading Paper and Printing 2 23 Standard Printing Mode Step 7 Fine tuning the Column Alignment can be done in two ways 1 Rotate the Horizontal Vernier Wheel which is located on the right end of the shaft on which the tractors ride Depending upon the direction the paper needs to move you will rotate the wheel either upwards or downwards 2 Use the Control Panel Go Offline choose Menu then use the arrow keys to get to the Operator Menu Press Enter Use the arrow keys to get to Forms Press Enter Use the arrow keys to get to Horz Adjust Press Enter Use the arrow keys to increase or decrease the number that appears in the lower right of the LCD This will shift the position of Column 1 Set the Top of the Form TOF This is done from the Control Panel If the printe
58. l is a generic CONFIG followed by a number 1 through 10 Use the Arrow and Enter keys to select Menu gt Config Menu gt Configurations to get here If you have a configuration you are going to use multiple times you may want to save it You use SAVE to do so How to Save Configurations Load Setup all the various printer parameters the way you want them Make sure the printer is Offline by pressing the Online key until the green light goes off and Offline appears in the LCD e Press the Menu key e Use the Up or Down Arrow keys to find the Config menu and press Enter e Use the Up or Down Arrow keys to find Configurations Scroll through the list of configurations If you have not labeled them they will be listed as CONFIG 1 CONFIG 10 Press Enter to save your configura tion into any of these slots Next time you want to use this configuration use LOAD You will use this parameter to load any of your saved configurations into the Current Configuration Use the Load parameter to choose the configurations you ve previously saved Powerup Config You will use this parameter to designate any of the saved configurations as the configuration that is loaded when the printer powers up Scroll through the Powerup Config list of configurations to select the configuration you want to use then press Enter The default Powerup Config is CONFIGI Config n Label where n 1 to 10 You may want to call your configurations s
59. led at any time However the characters printed count is reset to zero whenever Ribbon Monitor is enabled so enabling the feature should only be done with a fresh ribbon 3 46 Operator Manual Operator Menu Forms If the Ribbon Monitor Fault occurs and is cleared without the ribbon life threshold being increased or the ribbon count reset to zero the Replace Ribbon message will reappear approximately every one million characters until one of these operations is performed This message will also appear upon powerup if the ribbon count is above the threshold at that time RibnMon Thresh x This parameter sets the ribbon life threshold of the Ribbon Monitor feature The default option is 40 assuming that a 40 million character ribbon is being used This option should be changed to 60 or 250 if a 60 million or 250 million character ribbon is used The setting can be further refined based on the application being printed Ribbon Monitor Operation When the number of characters printed reaches the ribbon life threshold the current print job will stop the Fault indicator will light and the Replace Rib bon message will appear When this situation occurs e Clear the fault with the Clear key The fault indicator should turn off and the Replace Ribbon message should disappear As explained under RibbonMonitor see above the fault message may recur e Look at the recently printed output of the printer to determine if th
60. n Idle gt 5 min 110 50 1 0A 055W 2 3A 250W 0 3A 35W 0 2A 19W 110 60 1 0 A 105W 2 3 A 250W 0 3A 35W 0 2A 19W 220 50 0 5 A 105W 1 2 A 250W 0 2A 35W 0 1 A 19W Heat Load Contribution The average heat load contribution to the environment is approximately 735 BTUs per hour 215 Watts The minimum heat load contribution is approxi mately 100 BTUs per hour 30 watts The maximum is 2050 BTUs per hour 600 Watts under continuous full load printing conditions Printing Conditions 110 VAC 60 Hz Wattage BTU Hr Power On not printing 55W 188 100 Uppercase Rolling ASCII 400W 1370 Black Page Plot 600 W 2050 Appendix B Specifications B 79 Emulations and Fonts Emulations Emulations available on the 2900 Series Epson DFX 9000 IBM Proprinter III XL MTPL Characters Per Inch Seven basic Characters Per Inch CPI settings are available through the Con trol Panel They include 10 12 13 33 15 16 67 17 14 and 20 These character matrices can be doubled to produce 5 6 6 67 7 5 8 33 and 8 57 CPI In some emulations the availability of certain CPIs is restricted Some emulations provide proportional spacing and justification features Lines Per Inch Ten Lines Per Inch LPI settings are available through the Control Panel They include 1 5 2 3 4 5 6 8 9 10 and 12 LPI In some emulations the availability of certain LPIs is restricted Some emulations provide variable line spacing Type Styles There
61. n the Control Panel in a particular language Printed reports also display in your chosen language The possible options are English default German French Italian Swedish Finish and Spanish OCR Standards This parameter defines the combination of ANSI and DIN standards to be used for the OCR A and OCR B character sets The default value is dependent on the emulation The possible selections are A ANSI B ANSI This means ANSI OCR A and ANSI OCR B A DIN B ANSI This means DIN OCR A and ANSI OCR B A ANSI B DIN This means ANSI OCR A and DIN OCR B A DIN B DIN This means DIN OCR A and DIN OCR B Zero As an aid in distinguishing zeros from the uppercase letter O you can choose to have your zeros slashed 0 The default parameter option is open non slashed zeros Compressed 8 This parameter is either ON or OFF Choosing ON causes all the characters themselves that are printed at 8 LPI and above to be compressed vertically The result is increased white space between lines of print without changing the current LPI setting Compressed 8 works for any CPI setting The default selection parameter is OFF 3 42 Operator Manual Operator Menu Font Forms Category This category is used for setting up the specifics for your individual forms Use the Arrow and Enter keys to select Menu gt Operator Menu gt Forms gt to get here Length lines If you wish to define the length of your form in lines you may selec
62. n the Tally ANSI and LG emulations When set to Disabled the ESC control character is ignored The default is Enabled Alt ESC Alternate Escape This parameter is only valid in the Tally ANSI and LG emulations When set to Enabled a carat character in column 1 left margin followed by a CR or a CR LF can be used in place of the ESC control code The default is Disabled ESC see above must also be Enabled for this to work Upper Only This parameter allows you to set up your printer to print in uppercase charac ters only from the active Character Set When this parameter is enabled the lowercase characters in Hex positions 61 through 7A are overwritten by the uppercase characters in positions 41 through 5A The default selection is Disabled 3 56 Operator Manual Config Menu Codes Code 7F This parameter allows you to dictate how the printer will react when it receives a Hexadecimal code 7F The default value depends on the emulation See the Emulation Parameter presented earlier in this chapter Ignore The code is ignored Delete Char The previous character is deleted Delete Buffer The previous characters on the current print line are deleted Space A Space character is substituted Fill A Fill character is substituted Print 80 9F Hex This parameter defines whether locations 80 through 9F Hex are to be treated as control characters or printable characters The function of the control characters
63. nction whether the printer is Online or Offline While Offline With Data Buffered Any buffered data falling between the current form position and the top of the next form as defined by the current Form Length setting prints This func tion repeats upon subsequent FF keystrokes as long as there is data in the buffers The printer ignores the command while printing is in progress and maintains the Top of Form position While Offline With No Data Buffered Paper advances to the top of the next form The printer ignores this command while printing is in progress and maintains the Top of Form position 3 32 Operator Manual Control Panel Key Functions FF Key Form Feed continued When In a Fault Condition Pressing the FF Key while in a Fault Condition advances the paper one form No data prints and the Top of Form position is maintained This allows the use of the FF Key to advance paper while in a Paper Out condition without print ing any buffered data TOF Key Top of Form View Key When you load paper you line up the top of your form usually the perfora tion with the indicated position on the tractor see Figure 2 6 Once the paper is loaded pressing this key moves the paper so that printing commences at the proper position on the form Holding down this key moves the paper up so that you can see the last line that was printed If you press it while a job is printing it will suspend the print job until you relea
64. nt Gap by using the Print Gap key or rerun a print gap operation using the Detect parameter Operator Menu gt Print Gap gt Detect If this does not correct the problem replace the ribbon cartridge with a new one The printed characters are shaky The Print Gap is not set correctly Adjust the Print Gap by using the or Print Gap keys or rerun a print gap operation using the Detect parameter Operator Menu gt Print Gap gt Detect The paper comes out of the tractors or the paper tears at the right or left holes along the edges 1 The horizontal paper tension is incorrect 2 The Print Gap is too tight 1 Unlock and readjust the right tractor so the paper holes line up evenly with the tractor pins 2 Increase the Print Gap by using the Print Gap key or rerun a print gap operation using the Detect parameter Operator Menu gt Print Gap gt Detect A 76 Operator Manual Appendix B Specifications Industry and Agency Standards The 2900 printer is designed to meet the requirements of several industry and government agency standards Electro Magnetic Emissions FCC part 15 subpart J Class A and EN55022 Class B Harmonics EN 61000 3 2 EN 61000 3 3 EMI Flicker Electro Magnetic Immunity ESD RF EMF EFT B Surge RF CM PF MF V Dips Int E E E E E E E N 61000 4 2 N 61000 4 3 N 61000 4 4 N 61000 4 5 N
65. ntroduction In this chapter you will learn how to use the Control Panel how to navigate the menus and how to select and store parameter values as part of a configuration You will also learn how to obtain printouts that show all available parameters current configuration settings and technical information like accumulated running time and operating thresholds Let s begin with looking at the control panel display and at each of the keys Control Panel Display The information presented on the control panel display primarily depends upon whether the printer is in normal operation or in one of the menus 00000 LF TOF A MENU CLEAR 00060 FF VIEW V ENTER CONFIG ONLINE PRINT GAP Chapter 3 Printer Menus and the Control Panel 3 29 Control Panel Display The Display During Normal Operation During normal operation the top line of the display indicates the current state of the printer such as Online Offline or a fault message The second line of the display will indicate which of 10 saved configurations is currently loaded Each of the configurations can be assigned a unique name and any of the configurations can be designated as the power up configuration By default this line will display Config 1 Green light is o Paper Weight amp Hammer Impact Current State Current Configuration ONLINE Figure 3 1 Control Panel Display for Normal Operation Current State The printer is online
66. ode Page 1250 Code Page 1253 Latin 2 8859 2 Greek 8859 7 Code Page 850 Code Page 855 Code Page 866 Code Page 437G Code Page 1251 Code Page 1254 Latin 9 8859 15 Turkish 8859 9 Code Page 851 Code Page 857 Code Page 869 Code Page 866B Code Page 1252 DEC MultiNational DEC Turkish Siemens Turkish DEC Technical DEC Supplemental Greek Supplemental Turkish Supplemental Mazovia Kamenicky Roman 8 Katakana ISO 13 Line Draw Italic There are two font modes available on your printer One mode is called En hanced and the other is called CDF for Constant Density Font Enhanced fonts include Draft and Data Processing Near Letter Quality Gothic and Courier and Optical Character Recognition Fonts OCR A and OCR B Constant Density fonts include only Draft and Data Processing In addition the available CPI options are different for each mode When this option is set to Enhanced characters printed at 12 13 3 15 and 17 14 will use a denser character matrix than that of the default CDF matrix If this option is set to CDF and a CDF font matrix is not available for the current Font Style and CPI the Enhanced matrix will be selected CPI Selection is limited in the CDF Mode The Specifications Section of this manual has a listing of the CPI options available in Constant Density fonts If you select a CPI value either through the Control Panel or via an escape sequence from the host computer that is not available in Constant Density Mode
67. omething more intuitive than CONFIGs 1 through 10 This is used to set 15 character labels for each configu ration slot 3 58 Operator Manual Config Menu Configurations How to label a configuration slot Make sure the printer is Offline Press the Menu key to enter Menu mode Use the Up and Down Arrow keys to get to the Config menu and then press Enter Use the Up and Down Arrow keys until the display reads Configura tions then press Enter Use the Up and Down Arrow keys until you see Config n label where n is the number of the configuration you want to label 1 10 Press Enter A cursor appears underneath the first letter C Use the Up and Down Arrow keys to scroll to the number or letter you want to use Repeat for up to 15 characters pressing Enter after each letter You must press Enter 15 times even if your label is shorter Press Clear or Menu to save it Now when you use SAVE or LOAD this configuration name appears in the slot you ve chosen Chapter 3 Printer Menus and the Control Panel 3 59 Config Menu Serial I O Serial I O Category Baud Serial Interface is a style of host com E puter to printer I O communications It requires certain parameters to be prop Emma erly set in order for the printer and host computer to communicate Use the Arrow and Enter keys to select Menu gt Config Menu gt Serial I O to get here The Baud parameter allows t
68. orrective Action Testing Hardware Explanation Corrective Action The Ribbon Fault Detector is not reading any movement in the printer ink ribbon Depress the Clear key and try to print again If the fault returns try to turn the Ribbon Knob If the Ribbon Knob will not turn check to see if the ribbon is caught on the hammer bank or one of the other mecha nisms through which the ribbon moves If the Ribbon Knob does not turn and the ribbon is not caught somewhere install a new ribbon cartridge Another possible cause of this error is a print gap that is too tight Increase the print gap by using the Print Gap key or rerun a print gap operation using the Detect parameter Operator Menu gt Print Gap gt Detect If the Ribbon Knob turns and the print gap is fine and the fault does not clear call your Customer Service Representa tive for repair The printer address has not been set up or a configuration with address set to UNDEFIN has been loaded Set up the printer address using the multilevel menus on the printer See the Config Menu in Chapter 3 If the control processor detects the shuttle operating either above or below the proper frequency it shuts down the shuttle and attempts to restart it If the shuttle still operates incorrectly after three consecutive attempts the Control Processor goes Offline and the Shuttle Fault message is displayed Depress the Clear key then put the printer back Online If this doesn t
69. ortuguese ISO 16 Portuguese LG Spanish ISO 17 Spanish Epson Swedish LG Swedish Finnish ISO 11 Swedish Finnish Basic ISO 10 Swedish Finnish MT660 Swiss LG Turkish LG UK ISO 4 UK Epson UK LG US ISO 6 and VT100 Character Sets There are 40 available character sets code pages including Bulgarian Code Page 866B Cyrillic Code Page 866 Cyrillic Code Page 1251 Cyrillic ISO 8859 5 DEC Greek Supplemental DEC Hebrew Supplemental DEC Multina tional DEC Supplemental DEC Technical DEC Turkish Supplemental French Canadian Code Page 863 Greek Code Page 4376 Greek Code Page 851 Greek Code Page 869 Greek Code Page 928 Greek Code Page 1253 Greek ISO 8859 7 Hebrew Code Page 862 Hebrew Code Page 1255 Hebrew ISO 8859 8 IBM Proprinter Code Page 437 Katakana ISO 13 Latin 1 Code Page 850 Latin 1 Code Page 1252 Latin 1 ISO 8859 1 Latin 2 Code Page 852 Latin 2 Code Page 1250 Latin 2 ISO 8859 2 Latin 9 ISO 8859 15 Line Draw MT660 Roman 8 HP Russian Cyrillic Code Page 855 SAP 8859 1 SAP 8859 2 SAP 8859 5 Turkish Code Page 857 Turkish Code Page 1254 Turkish DEC Turkish ISO 8859 9 and Turkish Siemens Appendix B Specifications B 81 Configurations Paper and Speed Nonvolatile Memory Your printer stores up to 10 printer configurations in nonvolatile memory Paper Description The printer uses continuous sprocket fed type paper 2
70. p Zone Profile is created automatically in four steps Step 1 Load the Form Load the form for which the profile will be generated doublecheck the Top of Form position with Form Length Step 2 Set Profile Mode Set the Mode Parameter to Profile Step 3 Create the Profile Select the Detect parameter Note that this operation will take approxi mately five to six minutes for an 11 inch form Also note that the print gap detection operation will leave small dots imprinted on the form so the sample form will have to be discarded If the printer is placed Online while in Print Gap Profile Mode and a profile does not exist i e the Detect function was not performed then a Profile Error message will be displayed on the control panel Step 4 Save the Profile Once the Gap Zone Profile is created you will probably want to save it for future use By saving the Current Configuration into any of the ten saved printer configurations the Gap Zone Profile is automatically saved along with the other configuration parameters If it isn t saved it will be lost when the printer is powered off Also see page 2 30 on Creating a Gap Zone Profile and page 2 31 for Using a Saved Gap Zone Profile Detect Distance This parameter sets the vertical distance from the TOF to the position where the paper is squeezed during a Detect operation The allowable range is 0 inches to the current form length with increments in tenths of inches The default
71. ppendix C Specifications Chapter 2 Loading Paper and Printing 2 21 Standard Printing Mode Loading Paper for Standard Printing Mode Step 1 Step 2 Step 3 Step 4 Step 5 Turn off the printer using the power switch on the back or toggle the Online button on the Control Panel until the LCD shows Offline Raise the printer lid and open the doors on both tractors Figure 2 1 Inside Paper Inlet visible when looking inside the printer cabinet Open the new box of paper Remove the box top so that the paper can be pulled out freely Open the front of the printer cabinet and place the new box of paper inside Feed the paper up through the paper inlet as shown in figure 2 1 a little ways past the tractors and through the gap between the top back of the printer and the lid Figure 2 2 It will flow out between the paper chains and fold into the wire rack near the floor Figure 2 3 Place the left side paper holes onto the left tractor pins and close the tractor door Feed paper between the lid and the top of the printer Figure 2 2 Paper path past the lid 2 22 Operator Manual Step 6 Standard Printing Mode Figure 2 4 Column Alignment Scale The Column Alignment Scale is on the top of the ribbon support platform It is to be used for general guidance in horizontally aligning the form for each print job The leftmost mark on the scale indicates the location of the f
72. pter 2 then load paper If the fault does not clear call your Customer Service Representative for repair Parity is enabled and a mismatch on Bit 8 between the computer and the printer has been detected on the currently active host interface If there is a mismatch between the setting of the printer and the setting of the host you can change printer parity See the Config Menu section in Chapter 3 If there is no mismatch between the printer and host settings then the data sent from the host has been corrupted Retransmit the data from the host If the condition repeats set up the printer for Dump Mode see the Config Menu section in Chapter 3 and retransmit the data again If you find no errors in the Dump Mode data call your Customer Service Representative for repair Faulty communication between the main and control processor has occurred causing a dot row to misprint The printer automatically recovers from this condition Under normal circumstances there is no corrective action other than to depress the Clear key to remove the fault message from the display If however this problem persists call your Customer Service Representa tive for repair Caused when Rbn Monitor has reached its set level Check Replace the ribbon then reset the Rbn Monitor A 74 Operator Manual Error Messages Ribbon Fault Explanation Corrective Action Setup Address Explanation Corrective Action Shuttle Fault Explanation C
73. r is not on turn it on now If necessary press the Online key until Offline is displayed Use the up or down arrow keys to move the perforation line on the paper so that it is aligned with the nubbin on the tractor door Once the paper is positioned press the TOF key The paper will move downward to the ready to print position and the correct print gap will be set based on the form thickness Nubbin 1111 LEILA 10 CPI 10 i E Figure 2 6 Top of Form Nubbin 2 24 Operator Manual Print Gap Print Gap Adjustment The 2900 Auto Gap feature automatically sets the correct print gap based on form thickness Dedicated control panel keys also allow the print gap to be adjusted for darker or lighter print based on user preference For ease of paper loading the print gap is set to its widest position while the printer is not printing The Auto Gap feature is automatically initiated under the following conditions 1 The Print Gap Mode is Auto the printer has been off but is now turned on and a TOF is set before any printing has begun 2 The Print Gap Mode is Auto the printer has been off but is now turned on and a print run is started before TOF is set 3 The Print Gap Mode is Auto a Paper Out Fault has been cleared and either the TOF is set or a print run is resumed 4 The Print Gap Mode is Auto the printer has been off but is now turned on and an adjustment is made using the or Print Gap
74. ration Report such as special characters downloaded from the host computer are unaffected Clear Reset The printer controller performs a hardware reset You may use this in lieu of cycling power to the printer As with cycling power the Powerup Configuration is loaded as the Current Configuration see later in chapter 3 34 Operator Manual Control Panel Key Functions Clear Key continued Config Key Offline This is a shortcut to the Load Configurations menu item see later in chap ter allowing you to enter a menu where any of ten saved configurations can be loaded into the Current Configuration Use the Up and Down Arrow keys to scroll through the configurations Press ing the Enter key loads the one you choose Chapter 3 Printer Menus and the Control Panel 3 35 Using Menus Control Panel Menus This section discusses the menus and how to access and select values from them for formatting documents controlling print operations or testing the printer The four main menus are Operator Config Test and Help Categories Parameters and Selections Within the Operator Config and Test menus there are a number of categories Within some categories there are sub categories Within each of these catego ries or sub categories is a list of parameters In some cases a parameter can execute a function upon pressing Enter or in other cases it displays a list of options for that parameter The Help menu h
75. rinter is placed offline and the fault is reported This feature can eliminate false paper motion faults caused by random electrical noise or paper chads dust that can be removed by the paper reversal This is a diagnostics and calibration category Use the Arrow and Enter keys to select Menu gt Test Menu gt Diag to get here a 4 Cal Paper Calibrate Paper Out This parameter allows users to calibrate the paper out detection sensor if the factory default settings fail to detect when the paper really is out or when false paper out faults occur Pressing Enter will initiate a series of messages instruct ing the operator to calibrate the detection sensor e Remove the paper from the printer close the tractor door and press Enter A numeric value will be displayed briefly A new message appears instructing the user to load the printer with paper e Press Enter A new numeric value is displayed briefly ending the calibra tion sequence 3 68 Operator Manual Help Menu Help Menu j There are no categories in this menu Its purpose c is to allow the user to print out a list of all of the selected options in a single report See page 3 45 pe for how to do this Fm OOOOO LF TOF MENU CLEAR 00009 FF VIEW V ENTER CONFIG ONLINE RE PRINT GAP This graphic summarizes navigation through the menus categories and op tions of the control panel Operator Offline Mena
76. s to select Menu gt Operator Menu gt Font to get here They are as hm follows Ser Par Language This parameter allows you to select the language used by emulations attached to the Parallel Serial and LAN ports The language selection defines the charac ter substitutions in Hex locations 23 24 40 5B 5C 5D 5E 60 7B 7C 7D and E The default is US The details of the character substitutions can be found in the Line Printer Applications Manual The possible options are US German Norwegian Dan French UK Spanish Swedish Finish Italian Japanese Portuguese Canadian Hungarian Chinese French T6 Swedish T6 Italian T6 Canadian Alt Swedish Basic French Withdrawn Nor Dan T6 UK LG Dutch LG Finnish LG Swiss LG JIS Roman LG Nor Dan LG Swedish LG ISO Nor Dan LG Portuguese LG VT 100 Turkish LG Cro ASCII Nor Dan Epson French Epson UK Epson Spanish Epson Italian Epson Norwegian Epson Danish Epson Spanish 2 Epson Lat Amer Epson IRV 3 40 Operator Manual Ser Par Character Set Matrix d Operator Menu gt Font This parameter allows you to select a character set that occupies locations Hex 80 through FF used by emulations attached to the Parallel Serial and LAN ports The default is Code Page 437 The details of the character sets can be found in the Line Printer Applications Manual The possible options are Latin 1 8859 1 Cyrillic 8859 5 Code Page 437 Code Page 852 Code Page 863 Code Page 928 C
77. se the key PRINT GAP and Keys Pressing one or the other of these keys initiates a manual adjustment to the current print gap Pressing these keys can be used as a shortcut to get to the Adjust display otherwise found by using the arrow and enter keys to select Menu gt Operator Menu gt Print Gap gt Adjust Up and Down Arrow Keys Menu Key When Online These keys make fine adjustments to the Top of Form position When Offline These keys position the paper in preparation for setting the Top of Form position In this mode these keys will auto repeat if you hold them down They are also for scrolling through Menu items see Menu key next After making adjustments it s not necessary to reset the Top of Form unless a different top margin is required for a new form In Operator Config or Test menus The Up and Down Arrow keys scan lists of categories parameters and selec tions Pressing this key allows you to access menu selections which you can scroll through using the Up and Down Arrow keys To go back one level in the hierarchy press the Menu key i e pressing the Menu key returns you to a previous selection This key command is only available when the printer is in an Offline mode Chapter 3 Printer Menus and the Control Panel 3 33 Control Panel Key Functions Enter Key d Clear Key In any of the menus this key allows you to enter a lower level to assign a selec tion to a
78. sing a CR only method to selectively reprint all or parts of a line Off Ignore bolding print as regular text Default setting Double Strike Print line then backup to reprint bold by overstriking Bold Print line once bold portions printed with enhanced bold style For example the application may embolden the word bold in a sentence by sending marks a space the following This is bold lt CR gt MM MM bold lt CR gt lt LF gt With Double Strike selected bolding is accomplished by re striking the characters at the same dot positions This requires a 1 line backup after printing each lt CR gt pass some applications use many passes to print a single bolded line so printing throughput may be reduced accordingly With Bold selected bolding is accomplished by rendering the bolded charac ters twice one with a small offset to create a shadow effect The resulting print is thicker and thus appears darker This is the same technique used with the bold character attribute selected via emulation escape sequences Form Feed at TOF This dictates how the printer will respond to a Form Feed Control Code re ceived from the host computer when it is already at a top of form location If set to Disabled the printer ignores the Form Feed Control Code sent from the host If set to Enabled default selection the printer performs the requested form feed and advances to the next top of form ESC This parameter is valid only i
79. sound There are two options Single or Persistent In the Single mode each fault event will cause the fault alert beeper to produce just one short duration audio tone and then to remain silent In the Persistent mode a fault event will cause the fault alert beeper to periodically produce a short duration audio tone that cycles approximately once per second and will persist until the operator clears the fault Beeper Volume Here the user selects the loudness of the audio tone produced by the fault alert beeper The options are Silent Low Medium the default or High Pressing the Enter key will produce a short sample tone that corresponds to the option selected 3 54 Operator Manual Config Menu Codes Codes Category In this category are choices that allow you to determine the printer s response to certain conditions and to assign values to parameters that are used by other commands or escape sequences Use the Arrow and Enter keys to select Menu gt Config Menu gt Codes to get here Auto LF Line Feed Auto LF causes the printer to perform a Line Feed each time it receives a Carriage Return Control Code This option is available for host systems that cannot send a Line Feed Control Code Some computers automatically generate a Line Feed of their own at the right margin If your system does this and if Auto LF is enabled it will result in a double space between lines of print
80. t a form length from 1 to 255 The default option is 66 Length inches If you wish to define the length of your form in inches you may select a form length from 0 1 to 25 5 inches The default option is 11 0 inches LPI Lines Per Inch This parameter allows you to set the lines per inch The possible selections are 1 5 2 3 4 5 6 8 9 10 and 12 The default option is 6 LPI Top Margin The option selected here determines where the first line of print is located on the page The Top Margin location is measured in the number of lines from the current Top of Form location The range is 0 to 255 with the default option set to 0 Bottom Margin This parameter allows you to set the bottom margin The Bottom Margin is measured in the number of lines from the current Top of Form location The range is 0 to 255 with the default option set to 66 The Bottom Margin and the Top Margin parameter option is defined in terms of lines and so there is a natural relationship with the LPI option For example Suppose the LPI option is set to 6 lines per inch and the Bottom Margin option is set to line 60 The physical location on the paper of the Bottom Margin will be 10 inches from the Top of Form location 60 lines divided by 6 lines per inch If the LPI is then changed to 10 lines per inch the Bottom Margin automatically changes to line 100 in order to maintain the previous physical location for the Bottom Margin at 10 inches from the Top of
81. tGap gt Mode gt Profile gt Enter Chapter 2 Loading Paper and Printing 2 25 Print Gap Step 3 Create the Profile Select the Detect Parameter in the Print Gap Category of the Operator Menu Press Menu gt up arrow until Detect shows gt Enter This will cause the printer to move down the form in 1 6 inch increments performing a print gap detection operation at each increment Note that this operation will take approximately five to six minutes for an 11 inch form Also note that the print gap detection operation will leave small dots imprinted on the form so the sample form will have to be discarded If the printer is placed Online while in Print Gap Profile Mode and a profile does not exist i e the Detect function was not performed then a Profile Error message will be displayed on the control panel Step 4 Save the Profile Once the Gap Zone Profile is created you will probably want to save it for future use By saving the Current Configuration into any of the ten saved printer configurations the Gap Zone Profile is automatically saved along with the other configuration parameters If the Current Configuration is not saved the Gap Zone Profile just created will be lost when the printer is turned off See page 3 71 for directions in how to save a configuration Using a Saved Gap Zone Profile Whenever a configuration with the Print Gap Mode set to Profile is loaded the Gap Zone Profile is automatically us
82. tart printing until the timeout has expired and the paper has automatically moved to the next available top of form This typically results in a blank form separating the next to print form from the previously printed form Alternatively the printer may first be placed Offline before pressing the Enter key Placing the printer back online will align the paper as described above and printing will resume as soon as data is received The default option for the Quick Access parameter is Disabled The distance that the paper is ejected is set with the Eject Distance parameter below The delay interval between print jobs is set with the Eject Delay parameter below Eject Distance The Eject Distance parameter allows you to select the distance at which the paper ejects during a Quick Access operation The units are in tenths of an inch from 0 0 to 25 5 the default is 12 2 inches Chapter 3 Printer Menus and the Control Panel 3 45 Operator Menu Forms Eject Delay This parameter specifies the timeout interval in seconds after which printing will resume when Quick Access is Enabled while the printer is Online The default is 30 seconds Impact This parameter has three options Auto which is the default Normal and High Paper Weight The Paper Weight parameter defines the paper moves how the paper motion and printing work according to the thickness of the paper If on Auto the default the selection will be eit
83. ter drivers for various operating systems are available on the Internet at our Web Page ACKNOWLEDGMENTS IBM and Proprinter are trademarks of International Business Machines Corporation Epson is a trademark of Seiko Epson Corp 2900 Series Operator Manual O October 2007 All rights reserved TallyGenicom 6020 South 190th Street Kent Washington 98032 2 Operator Manual Contents Preface ada OE GA 3 9 A O A ftnt E 3 9 ANOTE T Ins Maita a 3 10 Chapter ee 3 11 Sit PREDATOR A A EEA aiai 3 11 Figute 1 1 Shipping Screw LOCAOUODS wwa A i Hed ai AA 3 12 Unpacking your PUE 3 12 REPAIR A A no O A Za ddd 3 12 Removing the Shipping HardWare ani Ai 3 12 Figure 1 3 Rear view showing Serial Parallel and Power Plugs 3 13 Counecuue The TD AA A DESEE 3 13 Interface Connections and Powering Up aiii siriana 3 13 3 13 Interface Connectors ud eiie e di 3 13 Powering Umar ani 3 14 Figure 1 4 Power plug and on off switch n 3 14 Figure l 0 Td the A A a nee 3 15 lav rio 3 15 Paper Systemi Components sevo ra v poa E n pO URDU ULLA eo 3 15 PEGA Tn 3 16 Paper Tension M HR 3 16 TACOS nta roads 3 16 Figure 1 5 Leftand Right Paper Tractor ranas 3 16 Installing Me Ribbon A M D NRI MEAM UE 3 17 Figu re 1 8 Instalh g the Rib
84. terface any options that are installed and statistics for time powered on time printing and total lines printed Configs 1 10 Produces a printed report of any of the saved printer configura tions The report contains a header which identifies the installed software and interface any options that are installed and statistics for time powered on time printing and total lines printed Calibrations Produces a printed report of the printer calibration settings The report contains a header which identifies the installed software and interface and statistics for time powered on time printing and total lines printed The body of the report shows the values of the current sensor and print timing calibrations It also contains a report of the Ribbon Monitor status Ribbon Count Displays the number of characters printed since the ribbon count was last reset Last Fault Displays the last fault message on the control panel display Fault Log Displays the fault log on the control panel display All Configs Produces a printed report of all the saved printer configurations The report contains a header which identifies the installed software and Ver sion Displays the version numbers of the installed software on the control panel display IntelliFilter Prints the currently downloaded IntelliFilter Chapter 3 Printer Menus and the Control Panel 3 53 Config Menu Printer Beeper Mode When a fault event occurs the beeper will
85. text may be lost after the error condition is corrected and the printer put back Online EA If the fault is in the control panel or interprocessor link the fault message may not be displayed and the beeper and Fault LED may not operate Fault Correction Procedure Step 1 First check the fault message on the Control Panel Display and look it up in the Fault Message tables provided here Step 2 Perform the required corrective action Some Fault and Error messages will automatically clear as soon as the problem is corrected for example the Paper Out message will clear when a new stack of paper is loaded Step 3 If a faulty piece of hardware is indicated call your Customer Service Appendix A Troubleshooting A 71 Error Messages Step 4 If any other faults appear on the display after you have corrected the original problem go back to Step 1 and perform required corrective actions for the new problem Otherwise place the printer back Online and test it during normal print operations Table A 1 Display Messages MESSAGE Explanation and Corrective Action ATTENTION Explanation The host has sent the Bell Command Corrective Action Corrective action depends on the reason the Bell Command was sent Contact your system operator Bad Packet Explanation This message indicates that a fault has occurred in the communica tions between the I O processor and the main processor Corrective Action Cycle power and try
86. ty range In addition the power source should be adequate for printer operation and protected from power surges Keep the following factors in mind when choosing a printer location Keep the operating environment temperature between 50 F and 104 F 10 C and 40 C e Do not locate your printer near air conditioners open windows heaters nor in other areas where the temperature changes abruptly e The relative humidity should be between 10 and 90 noncondensing Be sure to locate the printer away from any sources of moisture such as water faucets refrigerators and humidifiers e The heat load contribution to the environment is 188 BTUs per hour at idle and can go as high as 2050 BTUs per hour under continuous full load printing conditions m e Keep your printer away from dust dirt and open flames e Plug your printer into a grounded outlet c Minimum floor space recommended for your printer is 36 wide x 36 a a 4 deep 91 4 cm x 91 4 cm to allow air movement around the printer Allow space to open printer doors as well When the doors are fully opened the printer takes up 6 5 feet 2 0 m of floor space Chapter 1 Setting Up Your Printer 1 11 Unpacking the Printer Unpacking your printer Instructions for unpacking your printer are located on the outside of the shipping container After you have removed your printer from its container store the
87. upport platform Ribbon Cartridge Figure 1 5 Inside the Lid Chapter 1 Setting Up Your Printer 1 15 Paper System Components Tractors The 2900 has two tractors to control paper movement located on the left and right A lever on each tractor keeps it locked in place on a horizontal shaft To reposi tion a tractor unlock the tractor and move it to the left or the right along the shaft Repositioning is generally needed only when inserting a new form or size of paper Tractors Open locking lever Print Gap The 2900 printers offer Auto Gap which simplifies operator set up and printer use by setting the optimum print gap based on the form thickness The print gap is automatically opened to its widest position when the printer is not printing To accommodate various thicknesses of paper the print gap is adjusted either automatically or manually See Chapter 2 pages 2 30 to 2 33 and Chapter 3 pages 3 56 to 3 58 If the Print Gap Detect Mode has been set to Auto the auto gap sensing operation will take place the first time the power is turned on immediately after a paper out fault when the TOF key is pressed and when printing is attempted without setting the Top Of Form Dedicated control panel keys also allow the print gap to be adjusted based on operator preference Paper Tension Vertical tension on the paper is pre set It is not controlled by the user 1 16 Operator Manual Installing Ribbon Cartridg
88. you re offline Use the Arrow and Enter keys to select Menu gt Test Menu gt Pattern gt Print gt Upper Press Enter This last action begins running a print test After a short while press Enter to halt the test Examine what has been printed The print should be crisp and dark with no smearing The paper should move smoothly through the print mechanism e Ifthe print gap is open too far the print may start fading out especially on the last sheet of a multi part form e Ifthe print gap is too narrow the ribbon will start smearing ink on the page especially when the ribbon is moving and the paper is not In extreme cases the shuttle may stop and the paper may jam Repeat Step 1 and Step 2 until the print gap is set just right This print gap configuration can be saved and may be retrieved every time this particular paper is loaded What you have just set though will not change until someone goes through Steps 1 amp 2 again or until a saved configuration with a different print gap is loaded Setting Up Configurations The 2900 printer can save up to ten personalized configurations so you don t have to recreate configurations you use frequently Each configuration can be given a label of up to 15 characters When you first receive your printer each label is a generic CONFIG followed by a number 1 through 10 See page 3 71 for instructions on how to save configurations 2 28 Operator Manual Chapter 3 I

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