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SVAT Electronics 2CV500 User's Manual

1. INTRODUCTION c 7 WHAT IS INCLUDED RE ciais nada auesisinto dcanc ane uaata same una du aci 8 N a E E T E oa Lages an casan dia T OET 8 ADDITIONAL ACCESSORIES cccccccccsccccccccccscccccccccccccccccccccccccsccccees 10 BUTTONS amp CONNECTIONS ccccccccccccsccsccccccccccccccccccccccccccccccscccseees 10 SLALI ERRORES 10 BACK Pall EE ER N VEU EU VE OL URINE o See OR ins DON EDU Sa eU EURO 11 Remote Control MERERETUR 11 THINGS TO CONSIDER BEFORE INSTALLATION e ee eee en enn eee 12 CAMERA INSTALLATION e eee e eee n re n ree en Gee e tee ee eee eoe e oe ee ee ee 12 pi EE A 12 LI EE EE ee 12 CONNECTING ADDITIONAL DEVICES TO THE DVR ccccccccscscccccccees 13 USE MOUS EE EE EE EE 13 RCA MONITOR RE coccevaccacsscsseeceesscssadceseccssivesssiesstecnarssseicesses 14 External Alari GEE RE OE EE cUC ani ERR PEE E 14 Tie EO OE EE AR RSA RENNES 15 CONNECTING AND POWERING ON ccccccsccscscccccccccccccccccccccccsccccees 15 Aa pj ESE dIE OE EN 16 USINO LHE MOUSE EE EO TT 16 erdum see eke ee N eie Ge ee de ed de de Ge Go Gee ee ie 16 POD UR MEDU EE N EE dana adiada 16 Pop up MEN EO sie oes sede DE IE E ENG Ge Oe 16 unb N 17 CAMERA SETUP e said sees ees ei ee ee One Ge De ee de ea oe ee ee 18 Gilde EE OTI OR OE ER EE N RR 18 Te LES SR N EE 18 Camera TICO AE OE OE OE
2. fa 2 a B y A 4 er e f 3 AA Z Ai igi gill baal heal oa old a Video Input a 1 n 1 CH1 Video input 1 9 Ethernet RJ 45 Connect to your router or modem 2 H2 Video input 2 10 Alarm Inputs 1 4 and PTZ connections 3 CH3 Video input 3 11 Power 12V 4 16A 4 CH4 Video input 4 12 VGA Out Connects to a VGA cable for more viewing options 5 Monitor Out Connect to the RCA composite video input of your TV or monitor 6 USB port for mouse only 7 Audio Out 8 Audio In Remote Control 1 Channels 4 Rewind 10 Copy 2 Quad 5 Fast Forward 11 Directional keys 3 Record 6 Pause Step 12 Enter 7 Stop 8 Play 9 Menu CV500 4CH TIN J CUNSIDER E ATIVA INSTALLATION The camera should be installed between 8 and 13ft above the area to be monitored o Ensure there are no obstructions in the cameras view to maximize viewing area o Ensure that the sunshade is positioned to avoid glare and position camera away from direct sunlight or indoor lighting o Decide whether the camera will be wall mounted ceiling mounted or sit on a desk table top If you are mounting the camera on a wall or ceiling use the mounting hardware in the package We recommend that the mounting bracket is secured using the included screws for all installations o This camera comes with 60ft of video power wire Please make sure that you mount the cameras no more than 60ft from the TV monitor V
3. 7 To exit playback press STOP or scroll mouse to bottom of screen and click the stop button BACKUP VIDEO PLAYBACK Once you have backup footage onto your USB drive you can archive that footage or view it on a computer How to view backup footage from USB Insert your USB drive into your Windows based PC or laptop Install the viewer application by openning R6VIEWER EXE Use overlay mode when prompted Click Open under File Select Navigate to the USB drive and select the 264 file you wish to view If you choose to rename the video clip make sure not to change the file extension 264 6 Click Open on the file you wish to play Follow the playback controls explained in Backup Player Playback Control ep Bek PET Fate embed Step Fant Farmand mm mm bn LLLI E REIN H Li 1 Open File e 3 x UE ER n Tiii N T Hi ume EL atau E mr 1 Backup rom cl o Li m MM HM 2 d gt n ml E ey bo E Li Ta E dam ER O 5 Ma Sam ch a g Sina S ria 5aaich aae Ct Tite wera els ta i lt a z pest A a am 4 im Ful Scwen s Pier Suco O Gueen Views CV500 4CH 2I AVE 107118 ntinuec To begin viewing playback click the play button BACKUP PLAYER PLAYBACK CONTROL The playback buttons are as follows from left to right 1 STEP BACK Pauses playback and reverses playback one frame each time it is click
4. Pauses the footage and steps back sl 8 STOP stops playback and returns to Play Search Menu m 9 STEP FORWARD Pauses the footage and moves playback a few frames each time it is pressed E 10 PLAY resumes normal playback speed ye 11 FAST FORWARD fast forwards footage x2 x4 x8 CV500 4CH D a AY DALK DNTINU SEARCH BY TIME orem eana Sc A PLAY vong SSAGOU 1 Selectthe play button to call up the playback Menu um or press the play button on the front of the DVR or the remote 2 Highlight PLAY TIME SEARCH and select using the mouse or by pressing TIIK enter on the DVR or remote SUN MON TUE WED THU FRI SAT 3 Use the mouse wheel or directional keys to choose the date and time you wish to view 4 The total time you have been recording for is listed at the bottom of the play time search START TIME is when your DVR began recording and END TIME is the last time your DVR was recording 5 After you have chosen the date and time you want to view select the Eie view the footage or press enter on DVR or remote control 6 Please see above for playback controls 7 To exit playback press the stop button either on the DVR or remote control or from the bottom Pop Up Menu if using the mouse EVENT LIST SEARCH 1 Select the play button to call up the playback Menu ed or press PLAY on the front of DVR or remote control 2 Highlight EVENT LIST SEARCH 3 Press ENTER or double click the left mouse
5. Check all your network connections and go through the above steps again to make sure a configuration error was not made You may have to configure PPPoE settings to match the settings provided to you by your Internet Service Provider ISP Consult your ISP for more information on your PPPoE settings Port forwarding is not set up correctly Review the section CONFIGURING YOUR ROUTER PORT FORWARDING and www portforward com for setup instructions A pop up blocker is preventing the ActiveX controls from prompting you to install Your router is blocking your computer from using the external IP address from the same network as the DVR Try connecting to the External IP Address from a remote computer that is not connected to the same network Port 80 is being blocked by your ISP Internet Service Provider Try changing the HTTP port to 2000 Port forwarding will need to be setup for the new port A DSL modem is preventing the connection because it is on a different sub network Contact your ISP to assist with bridging the modem and router together CV500 4CH NELWURK ontinuec To Configure the DVR to Work with DDNS 1 Press Menu and select NETWORK SETUP Insert password if required The default password is 1111 2 Navigate to DDNS and press ENTER 3 Change DDNS SETTING to ENABLE DDNS Dynamic DNS Instead of having to type in the IP address to access the DVR online you can use DDNS to create a easy to remember website name t
6. The 500GB hard drive can hold over 2 years of continuous video and is optimized for 24 7 surveillance We only use hard drives that are specifically designed for high capacity writing which ensures long product life and accurate video data storage Your DVR will alert you when your memory space is full so that you can overwrite your old video stop the unit from recording or backup and transfer your video footage Cutting Edge H 264 Compression The CV500 4CH 002 utilizes H 264 compression the latest and most advanced compression level available for a DVR system You will see an amazing picture but save almost 50 on storage space H 264 maximizes your hard drive space You will see an amazing picture but save almost 50 on storage space versus DVRs with MPEG 4 compression H 264 maximizes your hard drive space CV500 4CH 8 a 24 7 Lifetime Live Customer Support Assistance is available whenever you need it Simply visit www SVAT com for video networking guides simple tips on how to protect your property and instructional videos on topics such as camera placement Our customer support team can be reached by phone 24 7 or by email and live web chat services so that you will always have access to an expert 4 Professional Grade Weatherproof Cameras Four high resolution color cameras provide you with a clear and consistent picture at 420 TV lines of resolution They allow you to better distinguish facial features which can help in t
7. canyouseeme org This website can only be used from a computer that is connected to the same network as the DVR Open up this webpage and next to What Port type in the port to test It is important to test the HTTP port RTSP port and the start of the RTP ports CanYouSeeMe org Open Port Check Tool This page will serve as a free utility for remotely verifying a port is open or closed It will be useful for users who wish to check to see if a server is running or a firewall or ISP is blocking certain ports Your IP 74 11 213 177 What Port If port forwarding is setup correctly you will see the following message If Your ISP is not blocking any of the required ports your port forwarding and DVR are set up correctly If the connection is refused or the connection times out follow the instructions below If the Remote Viewing does NOT connect it could be caused by any one of the following reasons 1 The computer trying to access the DVR is not a genuine Windows PC 2 The browser trying to access the DVR is not Internet Explorer 6 0 or later Make sure the browser is Internet Explorer 6 0 or later and on a Windows PC 3 Port forwarding is not setup correctly Review the section CONFIGURING YOUR ROUTER PORT FORWARDING and http www portforward com for setup instructions 4 Apop up blocker is preventing the ActiveX controls from prompting you to install Disable all pop up blockers in Internet Explorer and try
8. 1 Setthe Daylight Mode to MANUAL Highlight the Start Date and press ENTER or click the SETI button Highlight the desired field to adjust and use the directional keys or the mouse scroll wheel to asjust to the proper value Press Menu or click on the Return button to save and return to the previous Menu Repeat steps 2 4 for the End Date Al de SO qe Set the Delay time to accurately reflect the time change during the daylight savings months Press Menu or click the Return button to save your settings and return to the previous Menu CV500 4CH i MA The following directions will tell you certain information about live viewing with the DVR there are multiple ways to view the live footage POP UP MENU BAR operation Using the USB Mouse the pop up menu bar allows you to view the following options PTZ control Please refer to the PTZ control section HDD amp USB Information You can quickly access your HDD amp USB information right from the Pop Up Menu on the live viewing screen This will let you easily determine how much space is left on your HDD and your USB drive Disk The name of the connected hard drive Capacity The maximum capacity of the hard drive This shold be approximately 500GB Left Ratio Displays a percentage of the remaining hard drive memory USB Install Displays whether the USB drive is properly connected and installed USB Capacity Displays the maximum capacity of the USB drive U
9. CV500 4CH NORI NING amp PLAY 7110 iiu i 6 Rec Record This will record the footage that is currently being displayed onto the desired save location on your computer This will work in live mode or in playback mode Press Stop to terminate the recording and view the saved footage It will be saved in H 264 format and will require the player to view the recorded footage 7 Full Switch to full screen mode In full screen mode you can switch between the single or quad screen mode use the single camera button and quad screen button to switch between the two modes Playback controls are not available in this mode Full screen mode works for live footage and recorded footage Press Esc on the keyboard or press the full screen button again to exit full screen mode 8 Quad Screen Mode Switch the viewing mode to quad screen 4 cameras 9 Single Camera Mode Switch the viewing mode to single camera viewing mode 10 PTZ CONTROL g p Directional Keys Controls the direction of the PTZ camera It can be moved Up Down Left and Right The home button will return the camera to the default camera position Q Q Zoomin ZoomOut This will adjust the optical zoom of the camera to zoom in on the field of view or to zoom out from the current field of view m Auto Pan Most PTZ cameras can be configured to automatically Pan from left to right and back again Press the play button to begin this mode Press t
10. EE N EE 18 Mo AE SR 19 Dwel DIME RR 19 CV500 4CH 4 PIE SEU UE d EN 19 dU EO EE EAA O E N OT 20 MOTION DETEETION 6 iss ass sede see od eN Ge Ge dd OD Ge de 20 Setting MOUION ER EE OE EE 21 Motion Detect ooososoossssssssssssescececcecoocooooooossossosssssssssssscceseceeeesoososso 21 BUZZ ON anier A E EE N dad an 21 OU EE ER E 21 Motion Area TETTE 21 RECORDING SETUP tessicacsscsvescossspasvesuesicaucvesscsccsdesveussestsauondsvecelussiiaucaseseanss 22 MEISTEN 22 dum EE EE OE N 22 Alarm Record OE EE 23 Alarm Record Duration eere eere eene eene nnn teret eee eee ette oo 23 Me OE eN EE EE N 24 Record MOdEC cccccsssssssssssccccccccccccccccccccoccccccccccsccccccsssssssssssccsccsscssess 24 Audio ROCOTO oo cr ee ee uses ed Ge ee Ian Ao Reis ano eN N ee Ne ee 24 di ER di ssa OT q aaa 25 ALARM SEIUP OE saca E casi 0010313414213 023 000190200 12109 221 099983 26 External Alarm Mode eene eee eere eere eee eee eee eee eee eee 26 Mn EE EE 26 Video LOSS DeteEl 27 Event bod SUID oe rosado GR n Ge aa Ee a 27 Buzzer lime SO CUD ccc se ees ed rt I N ee ei Ge ke Ee 27 Rory IME SSD anais ques ads EE EN ER M 28 HARD DISK MANAGEMENT ccccccccccssccccccssccccccccscccccccscccccccccscccscssccsess 28 Overwrite Mode EE EE ses esses eene
11. Highlight the type of alarm you want to set Use the mouse wheel or directional keys to change the length of time the buzzer will sound when the alarm is detected Press Menu or select the to return to the Main Menu or press the ENTER key Press Menu or select the x to exit the Main Menu and save your settings The DVR may take a few moments to load the settings RELAY TIME SETUP The DVR has a connection for an alarm relay output This allows you to connect a 2 wire Normally Open NO or Normally Closed NC connection to an external alarm source like a siren flashing lights or an existing two wire security system Relay time setup allows you to adjust the length of time the DVR will send an electrical signal through the connected relay device An external power source is likely required Please contact your alarm manufacturer for information and assistance with your alarm Please note that SVAT does not provide support for external alarm systems To Setup the Relay Time Setup Select RELAY TIME SETUP from the Alarm Setup Menu Select SET to access the Relay Time Setup Menu Highlight the type of alarm you want to set up Use the mouse wheel or directional keys to change the length of time The 12V signal will be sent to your external alarm when an alarm is detected Press Menu or select the to return to the Main Menu or press the Menu button Press Menu or select the x to exit the Main Menu and save your settings The DVR may tak
12. If using the default settings Forward port 554 using TCP UDP to the Internal IP address of the DVR Forward TCP and UDP port range 1024 10000 to the Internal IP address of the DVR If the router requires each port to be entered individually then set a port forwarding up rule for 1024 1025 1026 1027 etc Each connected mobile device requires 4 open RTP ports to the DVR To have three mobile phones connected to any of the DVR s channel streams you will need to forward the first 12 ports from the RTP Port range 1024 1036 to the Internal IP address of the DVR You can view an individual channel stream on your mobile device To view a live video feed from one of the cameras connected to your DVR you will need to enter a specific URL The syntax for viewing channel 3 is rtsp IPADDRESS CH03 Fill in the spot above called PADDRESS with be the external IP address of your DVR network found on http whatsmyip org CV500 4CH 3G MOBILE DEVICE PORT FORWARDING continuec From Your Mobile Device Open up the web browser application Click Options and choose the option that will allow you to type in a URL Type in rtsp 74 11 213 177 CH03 This will pull up channel 3 of your DVR if port forwarding settings are set up correctly and your phone is compatible with this DVR MOBILE TROUBLESHOOTING IF YOU CANNOT CONNECT A great tool for testing to see if you have setup port forwarding correctly is by using the following website http
13. NTSC videos or cameras will not work on ode PAL television sets or monitors 1 720x 240 max 60 PPS 2 360x240 max 120 PPS PAL Mode Changing the resolution will affect the picture quality A higher resolution will produce a better 1 720x 288 max 50 PPS quality picture however footage recorded in a higher resolution will take up more space on the 2 360 x 288 max 60 PPS hard drive The higher the resolution causes the maximum number of PPS pictures per second be lowered PPS PPS stands for Pictures Per Second and refers to how many pictures will be captured in 1 second The more PPS the smoother the video and the less PPS the more choppy the video will appear Normal record PPS will adjust the PPS for full record and manual record mode Alarm record PPS will adjust the PPS for motion detection and external alarm detection Generally the normal record PPS will be lower to minimize the amount of HDD space used when non important events are happening and the alarm record PPS is higher to use smooth video recording when motion or alarms are triggered To Change the Normal Record PPS Select SET to set the Normal Record PPS Use the mouse wheel or the directional buttons to adjust the PPS When in 720 x 240 you can change each camera s PPS When in 360 x 240 The Normal PPS for CH1 and CH2 will change together as will CH3 and CH4 Press ENTER or select to save settings and return to Record Setup Menu Exit the r
14. Pelco D EP Pelco D Mac Compatible 1 GHz or above 256MB or above Microsoft Windows 2000 XP Vista Monitor Resolution 1024x768 CV500 4CH Playback Navigation Alarm Speaker Wattage LED Indicators Housing Material Housing Color Cooling No o o Aluminum ATION CAMERA SPECIFICATIONS VU301 C MODEL Number of IR LEDs and 12 up to 15ft Range Microphone fn S Motion Detection No C JM Himelok No MsConol Ne UROtFler f o LL 500 4CH Pan TitiZoom No S LED Power Indicator No ATU x25 W x 2 5 Around 325 g Disclaimer The CV500 4CH has been designed to come equipped with VU301 C cameras depending on the product kit you have purchased your camera type or camera specifications may vary VU301 C Camera 1 Sun Shield Helps prevent glare from bright lights 2 Infrared IR LEDs Allows the camera to see in the dark up to 15ft away 3 CDS Sensor Turns on the infrared LEDs when it gets dark 4 Camera Housing Made of anodized aluminum to prevent rust 5 Camera Mount Allows the camera to be desk or wall mountable 6 4PIN DIN Female Connection IMPORTANT INFORMATION While this camera is weatherproof it is not waterproof Please do not install it in areas that receive direct rain or under eaves trough draining spots Do not cut the DC power cable of this camera to fit with another power source Do not cut the video connection wire to fit with a different video connecti
15. You should be prompted that the mobile device is trying to make a connection to the Ip address of the DVR Click Ok or Allow to allow the connection If all your settings are correct you will view the channel of the DVR that you set in the site list settings CV500 4CH VOE VING INSTALLATION iPhone and iTouch Viewing Safari Be sure that the mobile device that is connected can connect to the internet via cell phone network or Wi Fi If connected to the same Wi Fi network as the DVR the iPhone can access the DVR cameras via the LAN internal IP address or the WAN external IP address http 60 251 99 89 E ah a w e n r v u tJo P A s o r c n s k eH zIx c v s N v i seem ce 2009 05 1 Open up Safari on the iPhone or iTouch 2 In the address bar type in You can change each single camera you are http IPADDRESS iphone html viewing by selecting the active camera from Ex http 74 11 213 177 iphone html the drop down Menu below Channels 1 4 are available You will be prompted to enter a username and password By default the username password is admin admin BlackBerry Bold The first step is to copy the MobileViewer jar file to a storage location on your mobile that can be accessed using the file manager on the mobile device The following steps have been created with the BlackBerry Bold Other models may result in different file locations or results Copy the MobileViewer jar file from the CD or webs
16. and update the website with the most current external IP information 6 Navigate to STATE and click SET or Press ENTER to manually update the website Note Before filling inthe DYNDNS com Information on your DVR you must create an account and a hostname for your DVR through the DYNDNS website CV500 4CH N NURK diu Ht T DYNDNS ORG ACCOUNT SETUP required if using DYNDNS ORG UJ 4 Un ON Open Internet Explorer and type http www dyndns org in the address bar Create a new account by clicking the Create Account link in the top right hand corner of the site Enter your preferred user name email address and password Optional information can be left blank unless you would like to enter it Read and agree to the Acceptable Use Policy AUP by checking the box and click Create Account An account verification email will be sent to the email address you supplied You need to follow instructions in order to complete the account activation Once the account has been confirmed you can log into the account and setup for use with the DVR Enter the DYNDNS org username and password you created and click login Click on the Services button located on the top Menu bar Click on the Dynamic DNS link Click on the Get Started link located on right side of the screen Type in a desired host name We recommend you use your name company name or something th
17. button to enter the Event Search menu or press the enter button on the DVR or remote control 4 Navigate through the event list by using the up and down directional buttons dd HE ad de or the mouse scroll wheel 2009 06 27 05 29 42 01 V LOSS 899070900780 808860887 co POUBE OF 5 Highlight the event you want to to view and press enter or double click the left 2009 06 26 21 39 09 POWER ON mouse button to view the video footage from the event 2009 06 26 T The Events are as follows POWER If the DVR experiences power loss it will record the date and time of the rebooting RECORD When the recording starts the DVR will record the date time and corresponding channel as well as the REC icon will appear on the channel V LOSS When the signal from a camera is lost the DVR will record the date time and corresponding channel as well as the v icon Will appear on the channel This could be caused by a bad connection or tampering with the camera ALARM When an external alarm is triggered the DVR will record the date time and corresponding channel The DVR will also display the icon on the channel which received the alarm until a button is pressed MOTION When the DVR detects motion it will record the date time and corresponding channel The DVR will also display the EF icon on the channel where motion was detected CV500 4CH 40 PLAYBACK continuec 6 Follow the playback controls listed earlier to view your footage
18. cena iadai dec arado piscas is ds das uau ado 39 TIME SOCAN UN AR EE sa 40 Event LiSE SEAT EE RE VN EV HI NEUE 40 BACKUP VIDEO PLAYBACK ctseshscesvscsbesevecresaccsssasascetivasaccnevstvacsdessectevesseiseceiss 41 Ti AE senses caus ER DARE ERROR DORA NPR DEU REAR 41 Buttons and Connections sees coi cesa Ee eed dees GEED see Ge Ge ee de ie de 42 NETWORK GUIDE siese eie n ee Ge ee ee Ge Gee EA ee n oe oe ig 43 AILE LL OR EN 43 Finding IP Address sesse Gegee ed Ee Ge ee ee Ee RE GER EN 43 PREPARING YOUR COMPUTER TO VIEW YOUR DVR eene 43 une 44 udin p 45 VIEWING YOUR DVR ON YOUR COMPUTER eee eee eee eene une eeu uuese 45 EE TTL 46 ActiveX InstallaliOl SEE Er EYE EE ER NI EUREN ExI HE scr E ECHTE 46 VIEWING YOUR DVR OUTSIDE OF YOUR NETWORK 47 Port FOR Wal QUING ees sees E ee dee verde eed A 47 Finding External IP Address sesse sesse ee EE Ee EER EG Ee EE eg 47 ei RE EE EE 48 YT EA OO GUNG veces 48 CV500 4CH 6 ABLE C NTS continuec DUNS CONFIGURATION csssacsrisestevscesventencessrsascscrersyesecoatescesessssesussesstecevsessvaie 49 MED EE ET EE EE A 49 DUNS ACCOUNT Setup sesse sed Ged ee EE ee De Ee Ge ek ie 50 NETWORK VIEWING AND PLAYBACK cccccsssssssscsssssscsscssccscsccsccccees 51 SOE VAIN
19. eese eese eese senes esean 29 HDD Informati l cuoio si dicaicinaitiu ico rc nc ee etadisosinaocaiscasads 29 HDD FORMAL siccecosvecccsvesesscsnsccatsecscsnciesscavsncstucccsseesssoanseeesosdssscsseeressersoaucs 29 NETWORK SETUP PH 30 EE EE RR EO 31 PPPOE TEN 32 Mir csvssacsastesescsncstvservesnsdeeveasiesseceveieciervestaves si Ao ee ed ede oases 32 BACKUP SETUP OE ca 00990090 099009050 1 106 9909898 SF EUE GER ERU SS UU UU V ada das 33 Backup Saved Footage 444 ccce eee eene e eee eere eee EG e e eos 33 TENS RT OE 33 SYSTEM SETUP cesavcncesssccavesssvssecacoaveacsesscauccessecuscuessseueuvercsatisssesussessvasvarssxes 34 MEd EO OE EE EE 34 NEE EE EE EE EE 35 CV500 4CH 5 ABLE OF NTS continuec ROY Board EE N a parana roi aaa 35 ID CUI EE N 35 DISDIAV SC EE EE EE 35 FEED RR 36 PASS WON Met EE EE 36 iimvrirlrn A eise de lee EE edik Ed deed GE ede de EE 36 Load id AR iss 36 Load Backup IE EE ciais 37 Daylight SAVINGS Time is sesse sense sk oe ee YR HEURE Ge dee n de ke 37 idds ll ee 38 HDD and USB Information iss sessie evoca Cei E Ine dd een CH N EF ie GED ee ee 38 Call Up USB Information lt cectecsccessascessasencseccrsecescsaneatcctvsevaessssaveatcnsseseatanss 38 DIGITAL ZOOM RE EE EE N 38 inne 38 PAN DAC c OE EE 39 dt gu ER EE edad
20. external IP address in the top of the web page for your reference CV500 4CH A VURI TESTING Now that you know your external IP address you can perform a test to ensure your DVR is accessible from outside your network over the internet This test should be performed by a computer that is not on the same network as the DVR Although using the external IP on the same network will sometimes work it will not work in all cases and it is best to test from a remote location 1 Open Internet Explorer and in the address bar type in the External IP address you acquired from http whatsmyip org It should be similar to the following http 74 11 213 177 If using a port other then the default port 80 it will need to be entered at the end of the IP address Ex http 74 11 213 177 2000 2 Press ENTER ONCE SUCCESSFUL You will be prompted to enter your username password and install the ActiveX controls You are now able to view the DVR from anywhere in the world with Internet access and proper computer settings IF YOU CANNOT CONNECT If the Remote Viewing does NOT connect it could be caused by one of the following reasons Address http d 11 213 177 The page cannot be displayed The page you are looking for is currently unavailable The Web site might be experiencing technical difficulties or you may need to adjust your browser settings Make sure the browser is Internet Explorer 6 0 or later and is on a Windows PC
21. home or business will benefit from around the clock surveillance adding extra security to your valuables H 264 compression allows you to record and store more footage using less space so you will never miss an important event This manual was written to ensure that you get the most out of your CV500 4CH DVR CV500 4CH 7 CV500 DVR 4 Indoor Outdoor Night 10ft RJ45 USB Mouse Remote Control 500 GB HDD Vision CCD Cameras Ethernet Cable RCA to BNC Software CD 4 x 60ft 4 PIN DIN to RCA Connectors male Video Power Wires 1 4 to one power supply cable o 1 power adapter for DVR 10 ft power adapter for DVR o 24hr Lifetime Live Customer Support 2 window warning stickers o Instruction manual 1 CR2025 battery for remote o Quick Start Guide 4 Camera Mounts o 1 year warranty iPhone amp BlackBerry Compatible Access live video footage directly from your iPhone or BlackBerry This DVR uses 3G technology which is specifically designed to transmit high quality video and audio on your smart phone Your DVR can also be set up to email your hand held whenever specific activity occurs such as motion detection View Video Online with No Service Fees Supports DDNS Regardless of where you are in the world you can view your DVR5 live or recorded video footage on any internet accessible computer with Internet Explorer See what is happening on your property and check in on your employees or family members Record Over 2 Years of Video Footage
22. identify the network connection on the Internet Network Lanugage To adjust the web browser language settings choose one of the 5 languages available under the server information tab Time Zone This is set up using the DVR Menu The field is not adjustable using the web interface It should display the time zone that the DVR is located in 1 a NTP Server This is the Network Time Protocol server IP address By default this is 198 123 30 132 A different NTP server IP address can be used if desired Others Interval The DVR will check and update the system time according to the NTP server Apply Saves all your System Information settings User Management Lists all the user accounts that have been added to the DVR and allows you to add more accounts onto the DVR Anonymous User Login Determines whether or not the DVR will prompt the user to enter a username password when connecting to the DVR over the Internet To add a user Input the username the password confirm the password and select which user group they will be a part of The information will be displayed in a list below showing the following Username Displays the user log on name UserGroup Shows the user permissions on the DVR Modify Can be used to change the password of the desired username Remote Will remove the user account from the DVR web access These usernames and passwords are not the same as what is used to access the DVR locally See Password Setup
23. ing 5 Click on TRUSTED SITES Custom Laval Dalai Level 6 Click on the SITES button Trusted sites 7 Type in the IP address of the DVR in the following format http 192 168 0 93 pomme mm ee and dick ADD Add this web site bo thesare 8 If Require server verification https for all sites is selected you will need to web ster uncheck the selection box ACEO ia Require server verfication https For al sies in ths zone The IP address used in the example above is for internal network viewing If you are trying to access the DVR from a remote location you will add the External IP Address to the trusted sites list See Finding your External IP Address Iniernel Options General Security Precy Content Conmechons Programs Adwanced 9 Change the default settings for the TRUSTED SITES zone to low Click on ct ro EE MATES eran DEFAULT LEVEL and change the security level of the zone to Low This can be done by running the slider to the bottom This will allow ActiveX controls from A 9 the DVR to be downloaded and the DVR to be viewed on the computer has Trusted sies This zone cart eins Web oles hal you kel rot bo damage pour compater or data 10 Click Apply serp eval for Ihis zone pod Move Iha aidar to eel the excurily laval hor thi zone i Mediumow os Dame as Medum eihinul prompts Mazt content wal be run without prompts Uraignad Acres controle willl net ba do
24. maximum 3000 events Setting up the event log allows you to start playing recorded footage by specific events so that you do not have to fast forward through long periods of footage to see when the alarm is detected It also serves as a list with the important events that have occurred so that you can easily trace them and when they happened To Setup the Event Log Highlight EVENT LOG SETUP Select SET to access the Event Log Setup Menu Highlight the type of alarm you want to enable or disable Use the mouse wheel or directional keys to change from ON to OFF Press Menu or select the to return to the Menu and save your settings Press Menu or select the x1 to exit the Main Menu The DVR may take a few moments to load the settings BUZZER TIME SETUP The DVR can make an audible beep when a particular alarm is detected This will alert the user that there is activity detected by the DVR The DVR can be set to give you this audio alert when there is external alarm activation motion detection and or video loss Buzzer Time setup will allow you to choose how long after the alarm is detected you want the beep to occur The options are OFF and 5 sec 99 sec The buzzer for Motion Detection can be set from 5 sec 99sec To disable the motion detection buzzer refer to the MOTION SETUP Menu CV500 4CH MAIN MEN Up HET To Change the Buzzer Time Highlight BUZZER TIME SETUP Select SET to access the Buzzer Time Setup Menu
25. script Activex contro not marked as sate O Disable Enable o ETA Run dchwe t controls and plugins L7 administrator approved a ee ln Reset custom settings Beare pedum Now that the computer is prepared to install the necessary ActiveX changes listed above you are ready to start viewing the DVR using your computer Using Internet Explorer type in the IP address of the DVR into the address bar using the following format http 192 168 0 108 and press ENTER DYR DACH Microsoft Internet Explorer Fie Edt view Favorites Took Help Qs i ia fp seen Te Fevers amp A em jer ui 3 Address hito 192 163 0 108 If the computer and the DVR are connected to the same router you can use the internal IP address to view the DVR If the computer is not connected to the same router and is at a remote location you will need to use the external IP address for the DVR to view the DVR from that computer CV500 4CH Log in to the DVR Using Internet Explorer Connect to 192 168 0 108 By default the DVR will require a user to input a username and password before being able to view the DVR online The default username and password for the web AA interface of the DVR iS The server 192 168 0 108 at DYR requires a username and password warning This server is requesting that your username and Username ad min password be sent in an insecure manner basic authentication without a secure conne
26. the mouse wheel or directional keys to change from disable to enable This will require the HDD password setup to be entered before accessing the HDD format Menu while enabled The next step is to choose a password for the HDD format protection The default password is the same as the default password for the DVR 1111 It is recommended that the DVR Menu password and the HDD password be changed and different from the menu password This way someone can access the DVR Menu but not the HDD Menu Select SET to enter the HDD password Setup Menu Highlight the number to change and use the mouse wheel or directional keys on each number to change to the new password Press Menu or select the e to exit the HDD Password Setup Press Menu or selectthe ES to exit the HDD Management Menu Press Menu or select the x to exit the Main Menu and save your settings The DVR may take a few moments to load the settings To Format the HDD T 2 3 The network setup Menu is your gateway to viewing your footage online This Menu holds the information you need about your DVR to set up on line viewing Note that for basic network setup the values shown on the screen are the values you will be using and that you will not need to set new values Select HDD FORMAT SETUP Select SET to enter the HDD FORMAT SETUP Menu Use the mouse wheel or directional keys to change from DISABLE to ENABLE Select gm to format your HDD You will be prompted to ensure
27. with the PTZ camera s instruction manual or the working The picture is displaying manufacturer of the camera but can not control the camera have lost video footage e This could be from lost footage due to tampering of cameras make sure to check all connections are secure and set properly The hard drive overwrite may be disabled this will make the recording stop when the hard drive is full To change this go to the Hard Drive set up and turn Overwrite Enabled on plugged a mouse into the USB The CV500 s mouse will only work when plugged into USB port in the BACK of the DVR port but it s not working The Hard Drive is filling up too e Check your FPS that you are using if you are using a high number of FPS then the hard drive quickly will fill up faster Try lowering your FPS for some cameras Check the video quality you are using If you are using a high video quality then the hard drive will fill up quicker The camera s image appears on e Check to see if the Camera is in motion detection mode If in motion detection move and there screen but nothing is recorded is no movement happening no footage no footage will be recorded If there is no symbols or icons in the in the top right corner it means you have set your schedule to have the camera cease recording Cannot view DVR remotely using e ry using a different port other then 80 Make sure you change this port on the DVR settings as port 80 well as port forwarding se
28. CR DVR If longer wiring distance is required 60 ft extensions can be purchased CVW62 from your local reseller or at www SVAT com We recommend using a surge protected power bar to protect the cameras internal circuitry ne Decide if the camera will be wall mounted or sit on a desk tabletop The camera can be adjusted for either mounting scenario by rotating it to the required position 2 Screw the mounting bracket into the camera s mounting hole turning it clockwise 3 Mount the camera in the desired location no more than 60 ft from the DVR unless you have purchased additional wiring You may wall ceiling or desk mount these cameras 4 Adjust cameras to the desired viewing angles WIRING 2 Plugthe included four port power supply into the camera power adapter then into the 1 Plug the 4 PIN DIN female connection on the camera into the 4 PIN DIN male connection on the 60ft red power jack located video power wire on the 60 ft video power wire 4 Attach the BNC to 3 Plug the camera RCA connectors to power adapter into an one of the video AC outlet inputs on the back of the DVR CV500 4CH AIVIERA INSTALLS 5 Connect the male RCA plug from the 60 ft cable to the BNC to RCA connector 6 Repeat the above steps for all of the included cameras Note For detailed instructions and information on the cameras incluced with this system please refer to the Camera specifications on
29. Live Display screen it is just Check your power supply to ensure that the camera is powered up 4 blue boxes Video Loss Alarm Video Inputs Video Display Output Audio Input supported Audio Codec Live Resolution Audio Bitrate Live Frame Rate 120FPS 320 x 240 Live Viewing 6OFPS 720x240 Picture in Picture No Network Protocol Network LAN IP Recording Modes Manual Schedule motion alarm Network Connection 10 100 Basel Ethernet RJ 45 video loss Back up USB Flashdrive Backup File Format 264 Includes Viewing Software on USB Play Search Mode Play Speed Pan Tilt Zoom Removable HDD No Freeze Frame quo CV500 4CH Play back Mode Full Quad OSD and System Menu Display Yes OSD Language Display Time and Date Stamp Display Password Protection Adjustable Screen Settings Color Brightness Contrast Hue File Transfer Operating System Linux Processor Disk Full Warning Automatic Overwrite Option Power Input Power Consumption Power Adapter Input 100V 50 60HZ 240 50 60HZ OF 104 F 0 C 40 Alarm Sensor Inputs Dimensions 218MM W x 44mm H x 202mm D 23cm x 23cm x 4 5cm 3 1lbs about 1 4 kgs 2 USB for USB flashdrive Mouse of Firmware Yes IR USB Mouse Remote Control USB Hash Drive ON USB Port Remote Control Supported Peripherals Alarm Sensor Inputs es 4 Alarm Relay Outputs es 1 PTZ Protocols RS 485 Pelco D Pelco P Hunt Lilin Dyna color Eyeview EP
30. N SETUP menu The DVR will email based on the parameters below Enables or disables the DVR to send email notifications when an external alarm is detected This requires alarm detection to be setup in the ALARM SETUP menu The DVR will email based on the parameters below The name of a valid mail server Contact your email provider or Internet Service Provider ISP for your mail server information The username used to log into the senders email account Contact your email provider or Internet Service Provider ISP for your mail server information The password used to log into the senders email account Contact your email provider or Internet Service Provider ISP for your mail server information The email address that the emails should originate from The email address that the emails should be delivered to Use the Blind Carbon Copy to discretely email a second email address The email address in the Receivers Mail will not be informed of the BCC email address Enter the subject line to be included in all the emails that are sent regarding motion or alarm detection Enables or disables the DVR to send email notifications when motion is detected on one of the cameras This requires motion detection to be set up in the MOTION SETUP menu The DVR will email based on the parameters below Enables or disables the DVR to send email notifications when an external alarm is detected This requires alarm detection to be set up in the ALARM SE
31. RY UD IT TT TE ET E ae TOR ee A TS ma erg oe TE LE Ed tnra au zd ads man ww dmg ru ee md ciim diorum or Ped NORI Once you have your DVR set to view online the software to view the footage differs from the software that is in the DVR Please refer to the following instructions when viewing live footage online This is what the online viewing software will look like 10 Aids Fan Op m Prasat Pointer B 2 Online Vintpr 14 M amp X POOF AS DEAN HE Ma m a 3 11 S a7 g n 4 1 DVR Configuration When you click DVR configuration it displays a Menu for you to change review settings 2 Online Visitors Displays how many visitors are viewing your camera system The maximum connected is 4 3 Mode Displays the current mode Playback or Live If in Playback mode the status will display the current playback control in use ex if paused the status will say PLAYBACK PAUSE 4 Date Time Displays the date and time of the footage that is currently being displayed If in Live mode the time will be the current time of the DVR If in playback mode the time will display when the footage was recorded 5 Download Use this to download backup footage onto your computer 1 Choose the Start and End Time 2 Press Save 3 Choose the location to save the backup footage 4 This will backup the footage in H 264 format to the desired location Use the player to view the recorded footage
32. SB Used Size Displays how much memory of the USB drive is currently in use USB Left Ratio Displays the remaining memory of the usb drive as well as a percentage of the free space remaining To Call up the HDD amp USB Information 1 Selectthe 9 icon to call up the HDD amp USB information page 2 Thepage will reveal the capacity of your HDD and the percent of space left to record It will also display any information regarding a connected USB flash drive 3 Click or press Menu to exit the HDD amp USB information Menu DIGITAL Z00M You can digitally zoom into a live image to reveal a close up of the area you chose You must be in the full screen single camera mode to access the zoom options Please note that this is only digital zoom and will only enlarge the image not focus in on a space To zoom in Select the R icon to access the zoom controls A message box will appear on screen that says Zoom On Click and hold the left mouse button down while you move the mouse so yellow tinted box will appear around the area you wish to zoom in on Left click to zoom back out but stay in digital zoom mode To exit the digital zoom click the right mouse button A message box will appear on screen that says Zoom Off AUN gt AUDIO This setting will enable volume or disable the volume mute To Turn Audio Off or On 1 Left click the Audio Control icon to toggle between audio on or audio off CV500 4CH By cli
33. T SEL SEL AUN gt If your router does not support DHCP contact your network administrator to supply you with the proper IP information If the DVR needs to store PPPoE DSL ADSL settings contact your ISP Internet Service Provider for the proper IP address settings Preparing Your Computer for Viewing the DVR Every computer that is accessing the DVR will need to be configured to download and run ActiveX controls This change only needs to be made one time on the computer that is accessing the DVR This can be done by following either of the two methods below Method 1 only affects websites that you specifically add to the trusted sites list To change for all websites use Method 2 CV500 4CH Internet Options Method 1 Recommended epa Sorby Privacy Add the DVR s IP address to the Trusted Sites in Internet Explorer Content Lannactionz Programs Advanced Salact a Web content sore to spacily te pacunly settings 1 Open up Internet Explorer a e Internet Localirtianet BETESRETSS 2 Click on TOOLS HANE pua Q zone cartaire ab shee that vou rus nee ho damage pour compiler ar dala 3 Click on INTERNET OPTIONS Dabo Pl Mowe the sldear to sel lhe s cunty level for lho zone Low Minima safeguards and warring promots are provided 4 Click on the SECURITY Tab 0 Hast content is downloaded end run without prompts Sb achwe contentes run Aparopriate for ales thal pou absolutely
34. TUP menu The DVR will email based on the parameters below NORI FTP Server Enter the Hostname or IP address of the FTP server Username A username that has the proper permissions on the FTP server to create Directories and Add files Password Enter the password for the username listed above Port Enter the port the FTP server uses The default port for FTP sites is 21 Path Enter the path to save the H 264 format video files Apply Saves your Mail and FTP settings Other Options Player Allows you to download the DVR player software for your computer Mobile Viewer Allows you to set up and or configure settings on the mobile online viewer DVR Setting Allows you to change settings that your DVR player has the Menu works the same way as the Main Menu instructions written above VIVE URI FURWARDIN This DVR is capable of being viewed on Windows Mobile and Symbian OS cellular phones The protocol that is used to view is RTSP Real Time Streaming Protocol This will require additional port forwarding steps on your router The ports that are required are listed on the RTSP SETUP section in the Menu of the DVR By default the RTSP port 554 and an RTP port range of 1024 10000 need to be forwarded to the Internal IP address of the DVR SETTING UP PORT FORWARDING Follow the port forwarding instructions listed in Configuring your Router Port Forwarding to view the DVR Externally using the proper RTSP and RTP ports
35. V500 4CH allows you to connect up to four external alarm devices simultaneously Please see your alarm device manufacturer for further instructions on required connections and settings The DVR supports a 2 wire normally open or normally closed connection To connect a two wire alarm 1 With a small object such as a flat head screwdriver push the orange tab back away from the circular opening 2 Insert the wire into the hole below the orange tab while it is still pushed back 3 Release the orange tab which will lock the wire into place Pull lightly on the wire to make sure it is secure CV500 4CH INN NG ADDITIVUNALL YOUR DVR TO THE ROUTER Power off the DVR by removing the power cable from the back of the DVR 2 Connectthe included network cable to the back of the DVR in the Ethernet port LAN 3 Connect the other end of the network cable to an available port on the router The port should be labeled 1 4 or 1 8 4 Poweron the DVR by reconnecting the power cable on the back of the DVR Note If you look at the router there should be a green link light indicating that the DVR is properly connected to the port that it was plugged into There will also be an amber and green link light to the right of the Ethernet connection on the back of the DVR to indicate a proper connection to the router If both link lights are illuminated the DVR is properly connected to the router and you can proceed with the ne
36. a ad dale can see Web Ready 4 Channel H 264 DVR Security System w Smart Phone Access and 4 Hi Res Indoor Outdoor Night Vision Surveillance Cameras V1 0 www svat com CV500 4CH PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE Please contact a SVAT customer support representative first regarding any additional information on product features specifications or assistance with set up You can contact us via one of the methods below Email Toll free telephone support svat com 1 866 946 7828 Online live web chat www svat com support Toll free fax 1 888 771 1701 Note This is manual version 1 0 for this product You may find updated versions by visiting our website at www svat com CV500 4CH PRODUCT WARRANTY INFORMATION Please visit our website at www SVAT com for information about your product s warranty We take quality very seriously That is why all of our products come with a one year warranty from the original purchase date against defects in workmanship and materials If you have warranty or support issues please contact us using any of the following methods Phone 1 866 946 7828 SVAT USA SVAT CANADA Fax 1 888 771 1701 60 Industrial Parkway 264 4080 Montrose Road Email support SVAT com Cheektowaga NY Niagara Falls ON Website www SVAT com USA 14227 Canada L2H 1 9 Warranty Terms 1 SVAT products are guaranteed for a period of one year from the date of purchase ag
37. a in full screen for 10 seconds If another alarm is triggered while in Single Camera Mode the view will switch to the new alarm triggered channel CV500 4CH MALIN MEN NTINUE VIDEO LOSS DETECT You can set the DVR to archive video footage when it detects video loss Since video loss is a serious issue for camera surveillance it is important to be able to see what happened before the video loss occurs When video loss detection is enabled the DVR will display on the screen or in the event log when video loss occurs The DVR must be recording to update the event log Please see Playback for more information on using the event log Review the normal recorded footage prior to the video loss occurred To Set the DVR to Detect Video Loss Move the mouse or directional keys to highlight Video Loss Detect Use the mouse wheel or directional keys to change from disable to enable Press ENTER or select the to return to the Main Menu Press Menu or select the x to exit the Main Menu and save your settings The DVR may take a few moments to load the settings EVENT LOG SETUP The event log holds the date and time of the footage which is saved due to an alarm being detected by the DVR and other types of events The different types of events that are logged are e V N gt External Alarm Video Loss Motion Detection Manual Recording Power On The event log setup allows you to choose which alarm triggers will be saved to your event log
38. ad Setup From USB EN T This option can only be used if the DVR settings have been previously backed up to USB i AD SGVOD GEE GOLA The DVR settings will be saved on the USB drive as DVR cfg a SS e ee Backup Setup to USB This will save the current DVR settings to a USB flash drive This will not backup any video footage to the USB drive Use this function to save your current settings and reload them at a later date or for setting up multiple DVRs DAYLIGHT SAVING TIME SETUP This setting will allow you to set up the daylight saving times for your region This will be beneficial so the DVR will always display the proper time even during the daylight savings months Daylight Savings Mode can be set to Off Manual or Auto Off The DVR will not compensate for daylight savings time No changes will be made to the time automatically Auto Use the default daylight savings days stored on the DVR Make sure the date and time are set to the proper daylight savings days Manual Manually set the start and end date and time for daylight savings in your area The delay time will be the time difference during the daylight savings month Ex If the time changes 1 hour behind then the delay will be set to 1 hour Auto Mode 1 Setthe Daylight Mode to AUTO 2 Choosethe City orTime Zone that most accurately reflects your daylight savings dates and times 3 Press Menu or click the return button to save your settings Manual Mode
39. ainst defects in workmanship and materials This warranty is limited to the repair replacement or refund of the purchase price at SVAT s option 2 This warranty becomes void if the product shows evidence of having been misused mishandled or tampered with contrary to the applicable instruction manual 3 Routine cleaning normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty 4 The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and no other warranty expressed or implied is provided SVAT assumes no responsibilities for any other claims not specifically mentioned in this warranty 5 This warranty does not cover shipping costs insurance or any other incidental charges 6 You MUST call SVAT before sending any product back for repair You will be sent a Return Authorization number with return instructions When returning the product for warranty service please pack it carefully in the original box with all supplied accessories and enclose your original receipt or copy and a brief explanation of the problem include RA 7 This warranty is valid only in Canada and the continental U S 8 This warranty cannot be re issued CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN DVR TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE THE COVER BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL CV500 4CH 3
40. at is easy for you to remember Choose a domain name from the dropdown Menu We recommend using dyndns org In the IP address field type in the external IP address of the DVR This will only need to be done for the initial set up as the DVR will connect and update with its current IP address according to the UPDATE SCHEDULE on the DVR Leave all of the other options as is and click Create New Host Follow on screen instructions to activate and Check out your free DDNS hostname Your dynamic DNS settings have been created TO VIEW DVR THROUGH HOSTNAME li Open up your Internet browser and type in your DVR s hostname that you created on your DYNDNS account You will be prompted for a Username and Password Username admin Password admin Click OK and the DVR software and footage will pop up CV500 4CH 2 d LIB 4 BE THE KING IN YOUR CASTLE Muss Fee Dyna CA er Fees am al kerels ee C DynDNS n Create Your DynDNS Account Basa ees dem iue ete zia bam Om DIT FI LE ame E blam C DynDNS Es Jo ee me MEN VEN Account Confirmed Cris accrued Lan la Pod aa EN ETE rare IE N A nnd ana Bs ag BO ad AIL Rca Tu od Fig Labai TZ Hek PD MT Pe cci ching Tes Gag uem Me ec ae did San ee eed et ee ae sand ee ee ee E i II 1l hex jl ESI ra Ein oor Hou AE eb LL EER ER ER BEE VER Re MR Ru EE HE Lo dud CO DynDNS mur meme mese New DynDNS Hostname el Ps Fs C
41. ays you have people over for housework yard work or even babysitters By default the DVR is set to automatically record a 24 7 schedule You have a choice to customize up to 5 different recording schedules The recording schedule is 24 7 and uses a 24 hour clock e g on this screen 18 is 6 00 pm In live or playback mode 17 00 is equal to 5 00 PM Each square on the 24 7 schedule represents one hour There are 3 different recording options 1 Full Record red will record all the time using the Normal Record PPS 2 Alarm Record orange will record only when a specific action happens video loss motion etc using the Alarm Record PPS 3 No Record green the DVR will not record during the hour when this option is chosen You can now customize a schedule to record your needs and specifications There are several advantages of setting up a customized recording schedule When the DVR is on FULL RECORD 24 7 your hard drive will fill up quickly To optimize your HDD space you may wish to choose to record only when motion is detected at certain times or to not record at all You can set up your recording schedule based on your own preferences There are 5 different options for schedules so you can set a separate schedule for long weekends holidays when you are on vacation or for the days you will be away from your home office and have to leave others in charge Once the schedules are set it is easy to switch from one to th
42. c from the local subnet to devices on other subnets There is no need to adjust this number for general network setup Generally this is the IP address of your router DNS 1 Domain Name System For advanced network setup DNS is used to convert common names into website IP Addresses DNS2 For advanced network setup DNS is used to convert common names into website IP Addresses DDNS Dynamic Domain Name Service This Menu option allows you to set up a common name for the DVR instead of an IP address This feature is used if you have a Dynamic IP address from your ISP and the IP address is constantly changing 500 4CH N NORN PPPoE SETUP Point to Point Protocol over Ethernet PPPoE is used by A DSL Internet connections Usually the modem or router will store the PPPoE information so that the DVR and other computers that are connected to the network do not require a password to access the internet If you use DSL please contact your ISP for your PPPoE information if required To Setup PPPoE Settings 1 Change PPPoE setting to ENABLE 2 Enter the Username provided by your ISP 3 Enter the Password provided by your ISP 4 Press ENTER on State to update the status If properly connected the State will display your connection status as being connected To Setup your DDNS 1 Select SET to setup the DDNS 2 Highlight DDNS Setting Use the mouse wheel or directional keys to change from DISABLE to ENABLE Hig
43. cking the Play button from the Pop Up Menu front panel or remote control a Play Search window will pop up The CV500 4CH allows you to review your playback with two different search options 1 Play Time Search Allows you to view your recorded footage based on the day and time you wish to preview This option works best when you know the approximate time day that you want to view footage from 2 Event List Search Calls up an event list with many different types of events Some event types are Power On Video Loss Alarm and Motion This option works best to review the events on the DVR and select events that were unexpected or peak your interest Press STOP to exit out of the playback or playback menu PLAYBACK CONTROLS To enter the playback Menu click the playback button on the Pop Up Menu at the bottom of the screen The controls are as follows from left to right ry 1 HDD amp USB INFORMATION Calls up your HDD and USB drive information Pt 2 COPY Pressing this icon will back up the selected recorded footage to a USB drive Note USB drive must be connected to work It will record until the copy button is pressed a second time W 3 AUDIO CONTROL Pressing this icon will turn the audio on or off mute 4 VIEWING MODE Switch between single camera 1 4 and quad screen E 5 FAST REVERSE PLAYBACK rewinds footage x2 x4 x8 uw 6 REVERSE PLAYBACK Plays back your footage in reverse aJ 7 STEP BACK
44. cording schedules Only one recording schedule can be active at any given time To choose a recording schedule In the record mode area use the mouse wheel or directional buttons to scroll through various recording modes Schedule 1 Schedule 2 Schedule 3 Schedule 4 Schedule 5 or manual The schedule that is displayed on the Record Setup Screen will be the active recording schedule See the directions on how to setup a schedule in the Schedule setup section AUDIO RECORD The DVR is capable of recording one channel of audio You can connect a camera that has a built in microphone or connect an external microphone into the RCA audio input to configure the DVR to record with audio The cameras that are included with the DVR do not support audio To record with audio Highlight the Audio Record option Use the mouse wheel or directional keys to change from OFF to ON Press ENTER or Click the to save changes 4 Exit the Main Menu x1 to save changes The DVR may take a few moments to load the settings w N gt 4 Using the Pop Up Menu Bar you can mute the audio from playing through the connected speaker or TV and still record 500 4CH VALN MEN ile Ht e SCHEDULE SETUP A schedule can be used to customize your recording modes by the hour for every day of the week This is beneficial for business environments that have different hours during weekdays and the weekend For home use you can set different record modes for the d
45. ction User name admin x C Remember my password Password admin lo add a new user or enable Anonymous Login see User Management DE Jas Installing the ActiveX controls There will be a yellow information bar that pops up below the address bar in Internet Explorer Click on the yellow information bar and then select Install This Add on for All Users on This Computer Please be patient as the installation process can take 1 2 minutes DVR O4CH Windows Internet Explorer So gt http 192 168 0 108 v E x 8l Googe File Edit View Favorites Tools Help jr Favorites ds suggested sites g DVR 04CH MG gt C dh Pager Safety Tods 2 This website wants to install the Following add on WATCH 16R cab from Hunt Electronic Co Ltd ity ou trust the v iL site and the add on and want to install it click here x re s Tes T Information Bar Help Click here to install the following ActiveX control WATCH 16R cab from Hunt Electronic Co Ltd If your ActiveX settings are set correctly you will see the following dialogue box Internet Explorer Security Warning Do you want Eo install this software Mame WATCH 16R cab Publisher Hunt Electronic Co Ltd More options Install Don t Install hile Files From the Internet can be useful this File type can potentially harm your computer Only install software From publishers vou trust What s the ri
46. der ideal conditions Objects at or beyond this range may be partially or completely obscured depending on the camera application 6 USB flash drive and external hard drive not included 7 Maximum 30 FPS frames per second per camera Total 240 FPS for all cameras Video playback software is not Mac compatible CV500 4CH 9 CE SE VE eS For more information or accessories please visit www svat com e CLEARVU7 LCD Monitor e VW62 60 ft Camera Extension Cable Front Panel 5 il 6 if i 8 il 9 ry f 7 1 E 3 F 1 F q E o _ EE i i q E 1 Channel Display buttons Displays each corresponding 8 camera channel in full screen when selected 9 2 Quad Displays all 4 cameras at once 10 3 LED indicators Indicates what functions are on and or 11 working 12 4 IR Sensor Detects IR remote control 13 5 Record Manually starts recording 6 Rewind Reverses the playback 1x 2x 4x 8x 14 7 Stop Stops the playback of recorded footage CV500 4CH Pause Step Pauses playback and forward a frame second press Fast Forward Increases playback speed 2x 4x 8x Play Calls up play search Menu Enter Copy Selects current changes copies to back up Menu Calls up Main Menu Directional Arrows Moves the cursor in each corresponding direction USB port To connect USB backup device Back Panel GND COM
47. djust the value If the Backup Capacity in MB is larger then the LEFT RATIO In Mb the DVR will not allow you to backup the footage The DVR will take a few moments to complete the request since it will put the viewing software as well as video footage onto the USB flash drive This backup player is required to view the backup footage as the file are exported using H 264 compression The backup player install file is 1 10MB in size 4 Ifyou want to check to see how much space is taken up on your USB drive you can re enter the USB backup Menu and it will tell you at the bottom of the screen the USB capacity USB used size and Left Ratio This is also useful to see if the desired time range will fit onto the USB flash drive 5 Press Menu or click the JE to exit the USB Backup Menu 6 Press Menu or select the x to exit the Main Menu and save your settings The DVR may take a few moments to load the settings V The system setup Menu allows you to set up the parameters of your DVR It ex holds the date time setup factory default settings system password and many other options The following list describes what each option does and v Dayg Y00U8 SHYSD ae how to configure it Be SM STIEM Type UE n VR yi IRER ale t 1 Access the Main Menu by pressing Menu or move you mouse JS PLAY SETUP SEL to the bottom of the display screen to reveal pop up Menu bar SS DANO S di Ll m 2 Select the Menu icon e 3 Select the Syst
48. e 51 Online Software ICONS ss sessie see Ese ee Deeds De Ee Ge GREG N ee ie 51 TIME Pot BI KUD ER sacana sa de cuado puing E 53 RECON RR OR PRN ONE RESP RE EE M 53 de N dii ELLEN EE 53 DVR CONFIGURATION OPTIONS sisissesssssscsssssssusssssiaesiavesiseesisssssessssiassacerssetasas 54 System QDHONS sap 54 Network ODUONS asian EE DERE Ee pi RE aaa asi 55 DENer Med EE Ee n 57 3G MOBILE DEVICE PORT FORWARDING cccccccscccssssssssssssscseees 57 SENTING UP PORT FORWARDING scscccccssvecevccssessesencesssusvesecessancessssussisceuseesserecorncesnss 57 MVOUDIGS TO OCIA ER EE EE N 58 MOBILE VIEWING INSTALLATION GUIDE ccccccccsssssssssssssssssssssccseees 59 Mobile Viewer Application ee EER Ee ERGE EE Gee oo 59 SONY ERICSON K608i VIEWING esse ees ee ee EE EE EE EE EE GEGEE 60 IPHONE AND ITOUCH VIEWING csssssssssssssssccccccsscsssssssccssesscccccssssssssesssseeessees 62 BLACKBERRY BOLD VIEWING cccssssssssscccssssssccsssccccsscsssscsccccesssscsssssssssooecs 62 TROUBLESHOOTING GUIDE cccccscsssssssssssssssssssssssssssssssssssssssees 65 SPECIFICATIONS sosnusvsconsesnssnsusscseacnsenvenomseensdonscesessessessecnscesencsseensoenecees 67 CAMERA IMINO 70 NIRUL JN Congratulations on your purchase of the CV500 4CH Using the most advanced video compression H 264 your
49. e Mobile Viewer may be listed with all Mobile Viewe of the other applications on your phone Check the Main Menu for Mobile Viewer e Once the software has loaded Press Options Select Site List Click on Add CV500 4CH MOE NING IN NEM 5 The following will be displayed Name This is arbitrary and can be named to your liking Host This is the IP address for your DVR If connecting using the 3G or other wireless network the proper Ports must be Forwarded on your router See Port Forwarding for instructions Ex Host 74 11 213 177 Port This is the http port used by the DVR By default the port is 80 User The user account used to access the DVR By default the user is admin Password The password associated with the user entered in the line above By default the password for the admin account is admin Image Size QCIF 176 x 144 pixels Channel The Input Channel you wish to view 1 4 Fit to Screen Will expand the image to fit the screen Can be set to Yes or No Click OK To Save Or click Options gt OK gt You will return to the site list 6 Highlight the desired site you wish to connect to e Click Options Click Select You will return to the live viewer and the screen should display Current Site 1NAME Disconnected Click Options Click on Connect You should be prompted that the mobile device is trying to make a connection to the IP address of the DVR Click Ok or Allow to a
50. e a few moments to load the settings PWN On UI HARD DISK MANAGEMENT SETUP The DVR comes with a preinstalled hard drive The HDD Hard Disk Drive Management Menu will allow you to display the space left in the hard drive clear saved footage and set other HDD related options 1 Access the Main Menu by pressing Menu or from the Pop Up Menu Bar 2 Select the Main Menu icon e 3 Inthe Main Menu select HDD Management 500 4CH VALIN MEN DNTINUE OVERWRITE MODE The DVR provides you with the option to automatically overwrite the saved video and audio content on the HDD or to stop recording when the HDD is full The default setting is ON and will automatically overwrite old footage If the mode is set to OFF you can set a warning to alert you when the HDD is nearing its full capacity The Capacity Remaining Warning can be set to 5 10 15 and 20 remaining If this option is selected an onscreen message will appear informing you that your HDD is getting full To Set the DVR to Warn You When the HDD is Getting Full Select OVERWRITE MODE Use the mouse wheel or directional keys to alternate the overwrite mode between ON and OFF When you choose OFF a new option will appear allowing you to set a warning level to inform you when the HDD is nearly full You can choose to set the DVR to warn you that the HDD is getting full when there is a 5 HDD capacity remaining b 10 HDD capacity remaining c 15 HDD capac
51. e connected to a motion sensor or audio sensor 2 Video Loss The DVR will archive the day and time it detects video loss This means it will log the time and take whenever a camera is disconnected or tampered with 3 Motion Detection The DVR will archive and store the footage when motion is detected in any of the 4 cameras when set up External Alarm Mode You can adjust your external alarm for Normally Open NO or Normally Closed NC Please consult the external alarm manufacturer for details regarding whether to set up the External Alarm Mode to Normally Open or Normally Closed 1 Use the mouse wheel or directional buttons to change from Normally Open NO or Normally Closed NC 2 Press Menu or select the to return to the Menu 3 Press Menu or select the x1 to exit the Main Menu and save your settings The DVR may take a few moments to load the settings Note SVAT does not provide support for external alarm systems Please contact the alarm manufacturer for instructions ALARM DISPLAY MODE The DVR will allow you set configure your Alarm Display options This will decide whether or not to change the viewing mode to focus on the camera that is detecting the alarm There are two choices 1 Disable No display changes will be made when an alarm is triggered Motion Detection External Alarm Video Loss 2 Single Mode When active and in Live Viewing Mode single mode will switch the camera view to a single camer
52. e other To set the schedules 1 Highlight SCHEDULE SETUP and select SETI to enter the schedule record Menu 2 Select the type of recording you wish to use Full Alarm No from the bottom of the Menu screen or use the fast forward button to toggle SA between the type of recording maar Xr 3 Inthe calendar display press ENTER or click on the hour and day you wish this method of recording to happen J Dr Lr EE 4 Select the ER to save changes and return to the Record Setup Menu 5 Press Menu or Click the x to exit the Main Menu and save your settings The DVR may take a few moments to load the settings This is a sample schedule This schedule may work well for a small business with different settings for weekday business hours and with more security over the weekend Note To switch between schedules in this mode simply scroll the wheel on the mouse or click press the CH1 CH4 Quad view buttons 500 4CH MAIN MEN NTINUE ALARM SETUP 1 Access the Main Menu by pressing Menu or move the mouse to the bottom of the display screen to reveal pop up Menu bar and click the Menu icon EM 2 Select the ALARM setup icon Per There are several different types of events that will trigger the Alarm Recording 1 External Alarm If you have a 2 wire Normally Open NO or Normally Closed NC device it can be connected to the DVR to record when the alarm is triggered For example the external alarm can also b
53. e power adapter which needs to be replaced If no power video signal even with the new power adapter connect the camera that is in question to a working cable Disconnect a working camera and connect the camera in question to that cable set The camera should function correctly If the camera functions correctly the test indicates that there is a bad cable Verify the pins on the 4PIN DIN connection are not bent and are being properly inserted to the proper connector My camera is being displayed in Night vision mode displays in black and white Make sure there is enough lighting in the room black and white to check if color is working Power cycle the DVR by pressing the power switch to the off position Leave for 10 seconds and power on again If the cameras still display in black and white try replacing the power supply for the B W camera with a properly working camera s power supply CV500 4CH Lines displayed on Try replacing the power supply with a properly working camera s power supply screen scrolling lines l ME mE l electrical noise Test the camera out on a different 60ft cable set The video signal could be getting disrupted by a different interference power source If the cables are being run parallel to electrical lines or near other electrical devices try and reposition the camera and cable to avoid these sources The camera is not Check all connections to make sure they are secure and properly connected displayed on the
54. e the image quality too purple blue etc Unusual coloring can also be caused by the type of lighting that is used The cameras do not react well to halogen lighting Try focusing the cameras away from these lights Make sure that the cameras are not pointing directly at a light source such as a lamp or a sunny window My browser keeps freezing e Make sure you have an up to date browser and that the proper ActiveX options are selected If they are you may need to re install your browser Internet Explorer version 6 or higher Camera Troubleshooting cannot see at night with my IR The night vision turns on automatically when light levels drop Try the camera in a pitch black night vision cameras setting The areas that it is in may have too much light and may not activate the sensor The LEDs need to reflect off an object to view it in the dark so make sure there is an object for it to reflect off within reasonable range My camera is not displaying Verify the connections are snug and tight fitting Disconnect and reconnect each connection any Image 4pin 4pin power power RCA RCA Make sure the power adapter is plugged in to an active electrical outlet If everything is connected cup your hands around the camera lens and you should see the red LEDs illuminate Make sure it is dark enough to activate the light sensor If the LEDs do not illuminate try switching the power adapter with a working camera s power adapter This will indicate if it is th
55. ecord setup Menu to save changes 7 Exit the Main Menu Ea The DVR will take a few moments to load the settings eU N gt On UI CV500 4CH MALIN MEN NTINUE ALARM RECORD PPS You can change the PPS for alarm record You may wish to change the alarm PPS so that there is a higher PPS for when an alarm e g motion is detected by the DVR and a lower PPS for Normal Record To Change the Alarm Record PPS Select SET to adjust the Alarm Record PPS Use the mouse wheel or the directional buttons to adjust the PPS When in 720 x 240 you can change each camera s PPS When in 360 x 240 the normal PPS for CH1 and CH2 will change together as will CH3 and CH4 Press ENTER or select E to save settings and return to Record Setup Menu Exit the Record Setup Menu to save changes Exit the Main Menu to save changes The DVR will take a few moments to load the settings There is a total of 120 PPS for 360 x 240 available to share between the 4 channels There is a total of 60 PPS for 720 x 240 available to share between the 4 channels Note By clicking the box next to the word AVERAGE you can evenly distribute the PPS to all cameras for Normal PPS and Alarm Record PPS AUDIO RECORD The DVR is capable of recording one channel of audio You can connect a camera that has a built in microphone or connect an external microphone into the RCA audio input to configure the DVR to record with audio The cameras that a
56. ecurity warning message this is expected Click Yes Continue to continue the installation 3 Once successfully installed go back to File Manager Go to Applications Select Mobile Viewer to launch the software on your phone Press Options Select Site List Click on Add 500 4CH MOE NING INSTALLATION GUIDE continue Name This is arbitrary and can be named to your liking Host This is the IP address for your DVR If connecting using the 3G or other wireless network the RE we E proper Ports must be forwarded on your router See Port Forwarding for instructions ENT Site He Ex Host 74 11 213 177 Fe Port This is the http port used by the DVR By default the port is 80 User The user account used to access the DVR By default the user is admin Password The password associated with the user entered in the line above By default the password for the admin account is admin Image Size QCIF 176 x 144 pixels Channel The Input Channel you wish to view 1 4 Fit to Screen Expands the image to fit the screen can be set to Yes or No Click OK To Save or click Options gt OK You will return to the site list 4 oor the desired site you wish to connect to Click Options Click Select All licati You will return to the live viewer and the screen should display Allow application Current Site NAME Disconnected to send to the Click Options Internet Click on Connect e
57. ed 5 You will need to download the R6 Viewer software 6 Click stop to end the backup process RECORD e Torecord the footage you are seeing click the record button Download Record Time 2009 04 21 23 11 01 2008 07 03 02 13 00 Ste mewa 23 11 01 Stop E RE Record Time 2009 04 21 23 11 01 2009 07 03 02 13 00 Stat 2009 04 21 v End 2009 07 03 7 Save Stop tu Documents l r D OMessenger GD Pinnacle Current Folder SVATSBS Users Nadiak My Documents Cencel A e You will be prompted to choose a file name and a folder to save the footage e Asmall pop up screen will appear telling you that the footage is being recorded When you are done recording click Stop in the small pop up screen FULL SCREEN Expands the viewing window to the full size of your monitor SCREEN FORMAT Change from quad view to single channel viewing CV500 4CH NETWORK NING amp PLAYBACK continuec DVR CONFIGURATION OPTIONS SYSTEM OPTIONS The system information network information and other options are displayed when this option is clicked System Information Server Name This is the name of your DVR It will displayed in the title of the web browser and can be used to distinguish your DVR from another MAC Address The MAC address is the physical address of the network card that is installed in the DVR This is a unique number and is used to
58. ed 2 REWIND Rewinds playback 3 PAUSE Pauses playback 4 STOP Stops playback 5 PLAY Begins playback 6 FAST FORWARD Fast forwards playback 7 STEP FORWARD Pauses playback and advances footage one frame each time it is clicked The backup buttons are as follows Channel Selected Choose which camera you want to backup Save AVI Saves selected camera footage as a video SnapShot Saves selected camera footage as a still image To backup your file to AVI Search for and find the video footage to backup to your computer Choose the specific channel to backup If in multi camera mode If in single camera mode the backup channel will be chosen automatically During playback mode click the AVI button to start ssveav Make a filename and path then click the start button to start AVI backup Click the Stop AVI button to finish backup The search buttons are as follows To search by time 1 Enterthe time and date of the footage you wish to review 2 Click Time Search to playback all the footage during the time you selected SCREEN DISPLAY OPTIONS Full Screen Play Audio a 3 16 Full Screen Opens current viewing screen to full screen mode To exit right click the mouse Note There are no playback controls on full screen 1 Single Camera mode will display only one channel 4 Quad Camera mode displays 4 channels 9 9 channel mode displays 9 channels 16 16 channel mode displays 16 channel
59. em setup icon a DATE TIME SETUP Allows you to set up date and time on your DVR so that your recording schedule will be accurate To Setup the Date and Time 1 Select DATE TIME SETUP from the System Setup Menu Select BET to setup the date and time 2 Highlight the area you wish to change 3 Date Format allows you to choose the syntax to display the Year Month and Date This can be changed between YYYY MM DD DD MM YYYY and MM DD YYYY depending on what you are most comfortable with CV500 4CH V Continue 4 NTP Network Time Protocol Mode can be enabled or disabled to allow the DVR to synchronize the date and time with a NTP server By default the NTP server IP is set to 198 123 30 132 5 Choose your GMT Timezone Example Central Time Zone 06 00 GMT 6 Update Time will be how often the DVR checks with the NTP server to update the system time with the current NTP server time It can be set from every 1 hour up to every 24 hours 7 Press Menu or select the to exit the DATE TIME SETUP Menu 8 Press Menu or select the x to exit the Main Menu and save your settings The DVR may take a few moments to load the settings System Type The two system types that are available on this DVR are PAL and NTSC The North American standard is NTSC and should only be set to PAL if the TV or monitor that the DVR is connecting to uses only PAL format To set the system type 1 Highlight SYSTEM TYPE from the System Set
60. er Please consult your PTZ camera manual or manufacturer for details on this setting Supported protocols can be found in the specifications CV500 4CH MALIN MEN anunue PTZ Control To access the PTZ controls of the DVR you will need to use the mouse 1 Move the mouse cursor to the bottom the screen for Pop Up Menu Bar to display 2 Select the T icon The PTZ controls look like this Note To exit the PTZ control center right click the mouse Please review the following controls PRE Ifthe PTZ camera supports preset positions this option will allow you to save presets as well as go to one of the saved preset postions Ex You can set Preset Number 1 to view a front door Preset 2 for the camera to zoom in on the front door Preset 3 to change the angle of the camera to view the hall way by the front door etc This will save you from manually changing the position of the camera A maximum of 128 Preset positions can be set Direction Keys move the camera up down left or right n Zoom In Zoom Out Keys Auto Initiates the cameras auto sequence This will usually consist of panning from side to side and tilting higher and lower MOTION DETECTION 1 Access the Main Menu 2 Select the Motion Setup icon 1 You can set the DVR to detect motion for one or all of your cameras When one of the cameras detects motion the DVR will display an icon on screen indicating motion is detected The DVR can als
61. er your new camera name Note that the camera title can be up to 8 characters long 3 Select ENTER to confirm changes and exit the keyboard 4 Rename camera if desired then press ENTER or Click e saia What the buttons mean l Mostly all of the characters you see on the virtual keyboard will display as 5 Click the X to exit or Press Menu seen on the screen Below are the functions of the special buttons that have a different purpose Ce Backspace ENTER Confirms changes and exits keyboard SHIFT Changes from lower case to upper case allows you to pick between the and the SPACE BAR Puts a space between characters CV500 4CH MALIN MEN NTINUE DISPLAY You can choose whether or not to display any individual camera By setting the display to OFF the camera will not be displayed in live viewing however the camera channel will continue to record as per the defined recording settings The video will be displayed during playback DWELL TIME Dwell time refers to the amount of time the footage from a particular camera will be displayed for when you re in auto sequence mode You can set the dwell time for each camera individually The auto sequence mode can dwell on one camera from 0 99 seconds To Set Dwell Time 1 Highlight the camera you wish to setup 2 Highlight dwell time 3 Use the mouse wheel or directional arrows to set the time in seconds that each particular camera will stay on the screen w
62. for information regarding local system passwords System Update Firmware Version Displays the current version of firmware loaded onto the DVR New Firmware Browse Browse to the location the firmware update is stored Upgrade Apply the new firmware version CV500 4CH NORI Load Default Load Setup From Default Setting Applies factory default settings You will be prompted to confirm the restore Load Setup From Browse Browse to the location where the system configuration settings are stored Load Setup From Setting Applies the configuration settings from the backup file Backup Setup Download Prompts you to save the current configuration settings to your computer Click save and choose NETWORK OPTIONS IP Setting DHCP Static the location to save your settings Choose whether your network uses DHCP IP address or a Static IP address Generally most networks user DHCP automatically assigned IP addresses See NETWORK SETUP for more information regarding DHCP STATIC IP addresses Ifa DHCP IP address is configured is likley the IP address will change and require a port forwarding rule change Once assigned a DHCP address it is recommended to change the IP assignment to static to avoid this switch The information regarding the Static IP address can be obtained from the person who set up your network Port Assignment Web Page Port RTSP Port RTP START END Port Apply PPPoE Enabled Disabled Use
63. he Stop button to stop the auto pan Preset Pointer H Ge Preset Pointer If your PTZ camera supports Preset positions the DVR can select one of the 32 preset positions and go directly to it Save will save the preset position if supported Please consult your PTZ manufacturer for information on compatibility You can set up to 32 preset points mG s 30 Q1 05 Pe ha bof 11 PLAYBACK CONTROLS The playback controls are as follows from left to right M Rewind Rewinds playback z Stop Stops playback dh Pause Pauses Playback gt Play Plays footage FF 500 4CH Fast Forward Fast forwards playback NELWORK VIA ADDITIONAL OPTIONS You can left click the mouse on the viewing windows to call up additional options The extra options are described below BR U ND aa Snapshot Will allow you to save a single picture from the image Performance You can select the image quality high medium amp low Use Overlay chosing this option allows you to speed up video display and reduce CPU loading time Play Audio You can play audio by channel Note the included cameras do not support audio Time Point Backup Time point backup allows you to back up the footage you have recorded through online viewing To back up saved footage 1 2 Select the starting and ending time which you wish to back up 3 Click the save icon 4 It will take several minutes for the back up to be sav
64. he positive identification of individuals The cameras can be used indoor and outdoor Fach one is built with professional grade aluminum housing and a sunshade to help prevent glare deterioration and rusting View in the Dark with Automatic Night Vision The cameras come equipped with night vision allowing you to see any monitored area up to 15ft away in total darkness Each camera has 12 infrared LEDs that activate automatically when it becomes dark and deactivate during the day to save energy You will always be able to see what is happening in your yard or at your business after hours Advanced Motion Activated Recording You have the option to record video only when motion is detected Finding important video footage using the playback feature is easy and will also save you time and conserve hard drive space You can even set individual cameras to detect motion while the others continuously record Advanced motion detection settings ensure that false alarms are not triggered the easy motion detection mask allows you to block out areas with con stant movement such as roads or blowing trees so that only suspicious activity is recorded USB Backup A built in USB port gives you the option of backing up and transferring your video footage with a USB flash drive or external USB hard drive Your video footage then becomes portable for easy viewing and archiving on any PC Easy Navigation with the Included Mouse and Remote Navigate the on
65. he to the USB port on the back of the DVR Record Time The start and end time is used to display the initial time and date when recording began and the final date and time when the recording finished or the latest date and time when backup Menu was accessed Backup Time The start and end time is used to choose the time frame of the video clip to be backed up onto the USB flash drive Backup Capacity This displays the size of the desired backup footage time frame The shorter the video clip the smaller the backup capacity will be in size USB Capacity Displays the maximum capacity of the USB drive USB Used Size This displays how much memory on the USB drive is currently in use This is the amount of memory that is currently available to be used for backup To Backup Saved Video Footage 1 Press ENTER or click SETI to setup the USB backup recording settings From this Menu you can choose the start and end time for the USB backup This will transfer existing video footage in the backup time frame onto the USB drive CV500 4CH a 2 Choose the starting date and time of when to transfer the video footage Highlight the value you wish to change and use the directional keys up and down or the mouse scroll wheel to adjust the value 3 Choose the ending date and time of when to end the transfer of video footage Highlight the value you wish to change and use the directional keys up and down or the mouse scroll wheel to a
66. hen in auto sequence mode 4 Repeat steps 1 3 for each camera 5 Press Menu or Click to save settings and return to the Main Menu Fe Exit the Main Menu The DVR will take a few moments to load the settings To Enter Auto Switch Mode 1 Scroll mouse to the bottom of the screen to reveal the pop up Menu 2 Click the auto sequence icon The DVR will begin automatically switching between the active cameras according to your dwell time settings PTZ SETUP This DVR supports Pan Tilt Zoom PTZ or Dome cameras which are not included The PTZ camera must use R 485 and one of the supported protocols See Specifications For instructions on setting up your PTZ cameras please refer to the instruction manual for the PTZ camera or contact the PTZ camera manufacturer Left Right Speed Controls the speed at which the DVR will move the PTZ camera horizontally is the slowest speed and is the fastest Up Down Speed Controls the speed at which the DVR will move the PTZ camera vertically is the slowest speed and is the fastest Auto Speed Can be used if the PTZ supports preset positions Auto speed will control the speed which the camera will move through the preset positions Baud Rate This is a camera specific setting defined by the manufacturer Please consult your PTZ camera manual or manufacturer for details on this setting Protocol This is a camera specific setting defined by the manufactur
67. hlight PROVIDER Choose your DDNS provider from the list Highlight HOST NAME select SET to input your host name Highlight USER NAME select BET to input your user name Highlight PASSWORD select SET to input your password pex p m N See DDNS Setup for more information on the DDNS setting 7 Press Menu or select the e to exit the DDNS SETUP Menu 8 Press Menu or select the x to save your changes and exit the NETWORK SETUP Menu RTSP Real Time Streaming Protocol Used for streaming each channel of video over the Internet The following will explain all of the settings that are seen on screen RTSP Port Used by mobile devices to view a single camera RIPStart End Port Used in conjunction with the RTSP port to view the steaming video footage on the mobile device e Video Quality The quality of footage being streamed to mobile device Note You only need to change these settings if your network or ISP is blocking the ports listed on this screen CV500 4CH The DVR allows you to backup your recorded footage onto a separate and portable USB flash drive To Setup backup Recording 1 Insert your USB flash drive into the USB port on front of the DVR 2 Access the Main Menu by clicking Menu or move the mouse to the bottom of the screen to reveal the pop up bar 3 Select the Main Menu icon 4 Inthe Main Menu select Backup set icon Note A USB backup drive will not work if connected to t
68. ion the instructions are all very similar Follow the instructions using the HTTP port number assigned to the DVR By default the http port is 80 and can be verified by checking the NETWORK SETUP section in the Menu of the DVR Once the port forwarding is complete you are ready to view your DVR from a remote location If you are going to be viewing your cameras on your mobile device you will also need to port forward the RTSP port and RTP port range These ports are listed on the RTSP SETUP section of the DVR By default port 554 and a port range of 1024 10000 need to be forwarded to the Internal IP address of the DVR See 3G MOBILE DEVICE SETUP of the manual for more information These instructions have been created without a stand alone firewall in place If you have a firewall please consult a computer systems technician to configure the firewall to allow the required ports to pass through it Note Your router may require a user name and password If you do not know the username or password contact the person who setup your router http portforward com will provide you with the router s default user name and password FINDING YOUR EXTERNAL IP The external IP address of the DVR is used to access the DVR from any remote location with Internet access To find the external IP address of the DVR go to www whatsmyip org or www showmyip com using a computer that is connected to the same router as the DVR The web sites will display your
69. ional keys to enable CAMERA TITLE DVR STATUS and DATE TIME By enabling these options the camera title the status of the DVR and the date time will appear on the viewing screen 4 Selectthe to save 5 Exit the Main Menu x1 It may take a few moments to save the changes CV500 4CH V LANGUAGE This DVR allows for the following 19 languages English Chinese Italian French Japanese Spanish Polish simplified Chinese Greek Hungarian Netherlands Dutch Portugeuse Swedish Finnish Russian Czech Hebrew amp Ukrainian To change the on screen display language 1 Highlight LANGUAGE Use the mouse scroll wheel or directional keys to change to your desired language Press Menu or select the to save and exit pe oem on Press Menu or dick x to exit the Main Menu and save these settings It may take a few moments to save the changes SYSTEM PASSWORD SETUP The system password is used to authenticate users before being able to access all of the features of the DVR By default the DVR Password Mode is set to disabled If set to enabled the user will be prompted to enter a password before accessing the Menu or control the DVR in certain Keyboard Lock modes It is recommended that you change the DVR from the default password To change the system password settings Highlight SYSTEM PASSWORD from the System Setup Menu Select SET to configure your password settings Use the mouse wheel or directional keys to al
70. is This way motion detection will not accidentally be triggered and record insignificant movement Motion area is also helpful if you are monitoring outside near a street where there is a lot of traffic driving by You can set your DVR to not detect motion in the area where the traffic is but only when a vehicle turns into the driveway To Setup a Motion Area 1 Choose which camera you wish to setup by using the mouse wheel or directional arrows 2 Select SETI for Motion Area By default the entire grid 30 x 24 is set to detect motion Here you choose whether to select the motion detection area or to clear a section of the grid to not detect motion Sections of the grid that are shaded green will not trigger motion detection There are three Menu options while in the grid view which can be accessed by either right clicking the mouse or pressing the Menu button 1 Select Used to select areas you wish to trigger motion detection 2 Clear Used to mask off certain areas you do not want to trigger motion detection The squared off area shows the area with no detection 3 EXIT Saves changes and exits the would be shaded green MOTION DETECTION SETUP MENU CV500 4CH VALN MEN vi RECORDING SETUP 1 Access the Main Menu 2 Select the Motion Setup icon RESOLUTION Note NTSC video standard is the video standard for North America Europe and other ha er the resolution to countries use the PAL video standard
71. ite onto the desktop 1 Connect the BlackBerry to the computer using a USB cable If prompted turn on Mass Storage Mode and enter the password Open My Computer You should see your mobile device listed as a removeable device Open the removeable device Copy the MobileViewer jar file from the desktop onto the BlackBerry or one of the subfolders The folder needs to be accessible on the BlackBerry Disconnect the BlackBerry device from the computer CV500 4CH VIVE 2 Onthe BlackBerry Setting may not be available depending on cell phone service provider e Open up the Menu Open Options Settings Open Advanced Options Click on TCP You must set your APN settings according to your specific Cell Phone Service Provider Contact your cell phone service provider for the APN APN username and APN password 3 Open up Media e lick Options Click Explore Select Device Memory if that is where the file was saved Navigate to the folder containing the MobileViewer jar file Click Download Press Yes to begin the installation process Mobile Viewer You will be prompted with a security warning message This is expected W Set application permissions Click Yes Continue to continue the installation 4 Once successfully installed click on downloads Mobile Viewer should be listed along with other downloaded programs Select Mobile Viewer to launch the software on your phone If using a different model of BlackBerry th
72. ity remaining d 20 HDD capacity remaining o tu NO gt Use the mouse wheel or directional keys to change the capacity warning amount 5 Press Menu or select the e to return to the Main Menu 6 Press Menu or select the x to exit the Main Menu and save your settings The DVR may take a few moments to load the settings HDD INFORMATION This option will allow you to view the total capacity of the connected hard drive as well as the percentage of remaining space This Menu is only used to display your HDD status and no settings can be adjusted on this screen The HDD Information will Show You Disk Name of HDD Capacity The size of your HDD Left Ratio The percentage of space left on the HDD HDD FORMAT SETUP In this menu you can format the HDD as well as security settings for formatting the HDD A password can be required to format the HDD even users who have access to all controls of the DVR will not be able to format the hard drive unless they know this password Enabling HDD password protection is recommended so that only the right people can erase any footage you have captured and stored This password should be different from the password used to access the Menu of the DVR This setting will prompt a user to enter a password before being able to enter the HDD Format Setup Menu CV500 4CH MALIN MEN ontiNnuec To Setup the Password Protect 15 2 QU eM et aE Select HDD PASSWORD PROTECT Use
73. llow the connection Note If all of your settings are correct you will view the channel of the DVR that you set in the Site List Settings CV500 4CH gt AOOTIN My DVR has no power e Check the power cord connection to the DVR and the outlet and ensure that the DVR has power There is no way to turn the DVR off e The DVR is set to run as long as it is plugged in if you would like to turn it off you have to unplug it cannot hear recorded audio when e Are audio equipped cameras being used Please note that audio equipped cameras are not playing back included with this DVR system Make sure that the audio cable is properly connected and inserted in the Audio IN and that the other end is plugged into a mic or audio supported camera Please note that only one channel can record audio Playback video is choppy e Check the FPS Frames Per Second rate for each camera that is recording choppy video Refer to your settings in the Record Menu Cameras with a higher FPS 30 is the highest will record more fluid video than cameras set to a lower FPS For more information on making changes to the Record Menu see pg 63 Timer recording is not working e Check to see if you have the proper time set on your DVR Refer to the instruction manual under properly Time Setup Double check your schedule record times you may have it set on the no record function My PTZ camera not included isnot Verify the channel protocol and baud rate
74. mple 80 MAC ADDRESS example 00 12 3A 45 67 89 EXTERNAL IP ADDRESS example 14 14 243 113 CV500 4CH DRILL HOLES IN DRILL HOLES IN DRILL HOLES IN THESE POSITIONS THESE POSITIONS THESE POSITIONS CV500 4CH www SVAT com 72 CV500 4CH VISIT US ON THE WEB e Product Information e Specification Sheets e User Manuals e Software Updates e Quick Start Guides e Firmware Upgrades www svat com Model V500 4CH www svat com
75. o access the DVR The DVR has many DDNS Provider web addresses built into it The following instructions are for DYNDNS org and DDNS CAMDDNS COM The sites are not owned nor operated by SVAT and therefore support for these services will be done through their website DDNS CAMDDNS COM 1 Setthe provider to ddns camddns com 2 Enterthe username of the account you would like to create 3 Update Schedule defines how often the DVR will connect to the DDNS web site and update the website with the most current external IP information 4 Navigate to STATE and click SET or Press ENTER to manually update the website You will see the DDNS website name next to the STATE To access the DVR using the DDNS account type in the DDNS website name in an Internet Explorer browser The syntax should be similar to http username ddns camddns com If updating fails the DDNS name is already registered or the DVR may not be properly connected to the Internet Try updating again in about one minute DYNDNS ORG requires a DYNDNS ORG account The rest of the information for the setup screen will be acquired from the DDNS account you have set up online 1 On your DVR set the provider to dyndns org 2 Enter the hostname of your DDNS account ex NadiasDVR dyndns org 3 Enter the username of the DYNDNS account you created 4 Enter the password of the DYNDNS account you created 5 Update Schedule defines how often the DVR will connect to the DDNS web site
76. o be configured to begin recording make an audible beep or send you an email notification when motion is detected The event log will be updated with the motion detection event Note Every time motion is detected an icon will appear and the camera name from which motion Is detected will change from white to yellow CV500 4CH MATIN MEN Jib Hi Te TO SET MOTION DETECTION 1 Select the camera you wish to configure the motion detection for 2 Usethe mouse wheel or the directional arrow buttons to toggle between on and off MOTION DETECT Motion detection can be set to ON or OFF When set to ON the DVR will recognize and perform specific activities when motion is detected based on your settings BUZZER The Buzzer can be set to ON or OFF When set to ON an audible beep will be heard when motion is detected in this particular camera s field of view Please refer to the BUZZER TIME SETUP in the ALARM SETUP section for more buzzer settings SENSITIVITY Determines how sensitive the motion detection is Use the mouse wheel or arrow keys to change the sensitivity value from 1 least sensitive to 100 most sensitive MOTION AREA Motion Area Masking You can configure each camera so that there are certain areas to detect and other areas to ignore where motion is detected For example if you are monitoring your home and there is a fan in the room you can set the motion area to detect motion everywhere but where the fan
77. on type Any unauthorized modifications will void your warranty One to Four Power Supply Cable 1 Female 12V Connection 2 Camera Power Supply Ports The One to Four power Supply Cable allows you to plug four cameras into one power source saving you time and space USING THE ONE TO FOUR PORT POWER SUPPLY WITH CAMERAS Wiring Diagram A E Wiring Instructions 1 Plug 12V adapter A into electrical wall outlet or surge protecting power bar 2 Plug the single end female 12 V connection of the four port power supply C into the male end of the 12V adapter B 3 Connect the 4PIN DIN female connection on the camera E into the 4PIN DIN male connection on the 60ft video power wire F 4 Plug the red adapter from the 60ft video power wire G into one of the ports of the four port power supply D 5 Connect the RCA Video from the 60ft video power wire H into the Channel Camera inputs on your DVR or monitor 6 Repeat for all cameras CV500 4CH AMERA DF To wall mount the camera drill three holes using a 3 16 drill bit and the template below Insert the supplied wall anchors into holes and secure camera to wall with supplied screws DRILL HOLES IN I DRILL HOLES IN DRILL HOLES IN THESE POSITIONS THESE POSITIONS THESE POSITIONS DVR IP ADDRESS example 127 0 0 1 GATEWAY ROUTER IP example 127 0 0 1 DDNS SERVER example DDNS DVRLINK NET NET CLIENT PORT example 6100 WEB SERVER PORT exa
78. pg 63 INN NG ADDITIONAL L This DVR has multiple connections which allow you to integrate additional SVAT or third party devices to the system Please note that there are many makes and models of compatible devices and the instructions below may not be applicable to your device Always refer to the device instruction manual for proper setup and operation CONNECTING A USB MOUSE It is recommended to connect the included USB mouse before powering on the DVR This will speed up the initiliazing process as well as make the DVR easier to use 1 Plug the USB connection on the mouse into the USB connection on the back of the DVR The mouse will only work when connected to the back USB port of the DVR Note This Manual was written with the mouse being the main tool for navigation CV500 4CH INN NG ADDIHIUNALL J Tne OVA CONNECTING A MONITOR TO THE DVR RCA COMPOSITE i 1 Connect a BNC to RCA connector to 2 Plugthe RCA cable into the BNC 3 Attach the other end of the RCA cable to a the MONITOR OUT connection on the connector yellow RCA video input on your monitor back of the DVR 4 Switch the TV Monitor source to view the DVR Note If the monitor has multiple video inputs then the video source will need to be switched to watch the DVR Example If the DVR is connected to Video 2 then press the TV Video Input or Source button on the TV Monitor to switch to Video 2 CONNECTING YOUR ALARM SYSTEM TO THE DVR The C
79. re included with the DVR do not support audio To record with audio Highlight the Audio Record option Use the mouse wheel or directional keys to change from OFF to ON Press ENTER or Click the to save changes 4 Exit the Main Menu x1 to save changes The DVR may take a few moments to load the settings w N sd o Using the Pop Up Menu Bar you can mute the audio from playing through the connected speaker or TV and still record 500 4CH VAIN MEN NTINUE RECORD QUALITY There are four levels of record quality you can choose from and it is adjustable per camera if recording with 720 x 240 resolution If using 360 x 240 resolution camera 1 amp 2 quality will be adjusted together and 3 amp 4 will be adjusted together Low Medium High Best PWN gt To change the record quality Highlight the record quality option and click SET to change the record quality Use the mouse wheel or directional keys to change the cameras record quality setting Press ENTER or Click the KZ to save changes Press Menu or Click 1x to exit the Record Setup Menu and the Main Menu to save changes The DVR may take a few moments to load the settings Ww N RECORD MODE You can set your DVR to record based on a preset schedule you have created or to manually record when you desire By default the schedule is set to record 24 7 and will automatically start recording when powered up You have a choice to configure up to 5 re
80. re the Ea works as the escape button and when pressed will exit the screen and not save any changes To call up the Main Menu The Main Menu can be called by 2 different options Option 1 1 Press the Menu button the DVR front panel or on the remote control Option 2 1 Scroll the mouse to the bottom of the screen to reveal Pop Up Menu Bar 2 Click the IEJ to call up the Main Menu CV500 4CH Camera setup allows you to make adjustments to your cameras individually A description of the adjustable fields will be found below CAMERA 1 To choose which camera you want to work with highlight CAMERA so that the background is yellow and use the mouse wheel or directional keys to scroll to the camera you wish to adjust e As you change cameras the settings for each camera will be displayed along with it VIDEO ADJUST Video adjust allows you to control the contrast brightness hue color and sharpness of the your cameras Use the arrow keys or scroll wheel to adjust the desired settings This is particular to only one camera at a time When you adjust the settings to your liking Press ENTER or Click ES to save changes and EXIT or Click x1 to return to Menu without saving CAMERA TITLE KEYBOARD Allows you to name each camera channel for easy identification INSERT 1 When you have selected the correct camera you wish to adjust e select BET to call up the virtual keyboard 2 Use the keyboard to ent
81. rname Password Send mail after dialed Enabled CV500 4CH The port that is used to access the DVR over the web By default without specifying Internet browsers automatically add 80 to the end of IP addresses If using a web port other than 80 it will need to be specified when typing in the IP address Real Time Steaming Protocol Used by mobile devices to view a single camera Type the following into the URL search of your mobiled device The syntax for viewing the camera channels on a mobile device is RTSP IPADDRESS CHO By default the RTSP port is 554 Real time Transfer Protocol used in conjunction with the RTSP port to view the steaming video footage on the mobile device Each connected device using the RTSP port requires an additional 4 RTP ports Please refer to the PORT FORWARDING section of the manual for more details Used to apply all the IP settings If your DSL Internet Service Provider prompts you to enter a Username and Password to connect to the Internet then this option needs to be set to enabled Consult with your ISP if you are not sure if you need your PPPoE settings Your PPPoE account username can be acquired from your ISP if required Your PPPoE account password can be acquired from your ISP if required This will email the email address set up in the Mail amp FTP section when the DVR dials in to the PPPoE server Every time the DVR dials in it will acquire a new external IP address Unless staticall
82. rom left to right 1 Menu calls up the Main Menu rF 2 PTZ Control controls the PTZ cameras PTZ camera not included 3 HDD amp USB Information total size capacity remaining Ke 4 Digital Zoom digitally zoom on a specific area 4 5 Audio Control enables or disables the audio p 6 Auto Sequence automatically switches between camera Channels in live viewing mode 7 Quad screen viewing mode 8 Camera 1 view 9 Camera 2 view 10 Camera 3 view 11 Camera 4 view 12 Manual Record 13 Stop stops playback or manual record 14 Play Search calls up the play search menu CV500 4CH VALN MEN The main menu consists of nine options pen 1 Camera Setup 2 Motion Setup 3 Record Setup 4 Alarm Setup 5 HDD Management 6 Network Setup 7 Backup Setup 8 System Setup 9 Exit MAIN MENU As you navigate through the Menu of the DVR you will notice that most fields are adjustable If the Menu setting has oo to the right of it you can adjust the value by either using the left and right directional buttons or scrolling up or down with the mouse wheel If the Menu setting has SET next to it you can select this button by pressing ENTER or by clicking on the SET button with the mouse Clicking SET will enter a sub menu which will allow you to adjust sub settings for the DVR Note that the button works as the enter key This must be pressed to save changes Whe
83. s Play Audio Will play audio through computer if it was recorded onto the backup footage CV500 4CH Requirements You will need to have The DVR connected to a router The router connected to the Internet A PC or laptop that is connected to the same router that the DVR is connected to The PC can be connected by a wired or wireless connection Internet Explorer 5 0 or greater to check the version of Internet explorer open I E In the top Menu bar select Help and then select About Internet Explorer The version of I E will be displayed A genuine and fully updated version of Windows XP or Vista Note The computer and DVR need to be connected to the same router for initial setup A computer will not always be necessary at the location to view the DVR Finding your DVR s IP Address By default the DVR IP mode is set to DHCP This means the DVR will automatically retrieve an IP address from the router that it is connected to Unless your network requires a static IP address leave the DVR IP mode set as DHCP Press Menu Enter password if prompted The default password is 1111 Select Network Setup Make sure the IP Mode is set to DHCP This setting is acceptable for most users 5 Write down your IP address Subnet Mask Default Gateway and DNS This information will be used in the next few steps to view the DVR on your computer as well viewing the DVR over the Internet on SET SET SET SET SET SE
84. screen menu with the included USB mouse or remote control Password Protection Ensure that only authorized users can change DVR settings or halt recording 24 7 Scheduled Recording You can fully customize a weekly recording schedule You can choose which days of the week and hours of the day you want to continuously record motion record alarm record or not record at all Each camera can be scheduled with different settings Customize Your Camera Display Display all four cameras in Quad Screen mode four camera split screen or show just an individual camera in Full Screen Zoom Mode allows you to enlarge a portion of the camera s view to get a closer look and Sequence Mode cycles through all camera views at preset interval times Search by Date Time or Event Simply choose the desired date and time range and the requested video clips will appear Clips are also labeled by event which makes it easy to find footage that was captured by motion detection 1 To see which other smart phone devices are compatible please visit our website www SVAT com 2 Requires broadband router and broadband Internet connection not included Internet Explorer is required 3 Recording capacity may vary based on recording resolution and quality lighting conditions and movement in the scene Based on a 500GB hard drive using lowest quality settings 4 Not for use in direct exposure to water rain or snow 5 IR illumination range up to 15ft 4 5M un
85. se wheel or directional keys to change from DCHP to STATIC 2 Press Menu or select the to exit the Network Setup Menu or press the Menu button E 3 Press Menu or select the hel to exit the Main Menu and save your settings Li nn SEL SEL SEL SL SEL SEL SL SEL The DVR may take a few moments to load the settings HTTP Port Refers to the port that your DVR will use to communicate with your network and the Internet This port is required to be entered at the end of the IP address to connect to the DVR Ex If using port 2000 and the IP address is 192 168 1 103 you would type http 192 168 1 103 2000 in the address bar of I E If using port 80 your Internet browser will automatically add it in at the end of the address even though it may not be visible IPADDR IP ADDRESS The numbers here represent the internal IP address of your DVR If your DVR is not properly connected to the router the address will appear as 0 0 0 0 To find you DVR s IP address make sure that it is connected to your router and reset the power on the DVR The internal IP address is the most important number on the Network Setup Menu screen Netmask Subnet Mask The subnet mask is used for identifying the subnetwork the DVR is connected to There is no need to adjust this number for general network setup Usually the netmask is 255 255 255 0 Gateway Default Gateway In computer networking a default gateway is the device that passes traffi
86. sk Click Install You should now see the web player and the connected cameras CV500 4CH NETWORK NTINUEL VIEWING YOUR DVR OUTSIDE OF YOUR NETWORK Now that you have successfully viewed your DVR and cameras from a computer it is time to set up your router to view the DVR while at a remote location This process is called Port Forwarding and you can find detailed instructions on how to complete the required steps at http portforward com Port forwarding Is required if you want to view the DVR from a computer that is not connected to the same router Configuring your Router to view the DVR Externally Port Forwarding Port forwarding is a necessary step that opens a path on your home business network to allow you to view your DVR video feed from outside your network over the Internet There are hundreds of makes and brands of routers on the market you can find step by step instructions on http www portforward com Easy to follow Networking Video Guides are available under the support section of the company website http SVAT com Once on http www portforward com Select your router make and model from the list of DVRs Skip any advertisements that may be seen by clicking Click here to skip this advertisement in the top right hand corner You will see a list of various applications Find a link for any DVR or IP camera and click on it If you cannot find a DVR of Camera link you can pick any applicat
87. structions are loosely written for specific mobile devices and can be used as a guideline to install and operate the Mobile Viewer software The installation instructions will vary depending on the make and model of your mobile device Sony Ericsson K608i iPhone And iTouch Viewing BlackBerry Bold Note This service uses data on your mobile device which may incur data charges through your cell phone service provider Contact your cell phone provider to see if the cost for this type of data is covered CV500 4CH MOR VIA Sony Ericsson K608i The first step is to copy the MobileViewer jar file to a storage location on your mobile that can be accessed using the file manager on the mobile device 1 Copy the MobileViewer jar file from the cd or website onto the desktop 2 Connect the mobile device to your PC to download the mobile software Open up My Computer You should see your mobile device listed as a removable device Open up the File Manager This may vary on the model of your device Open up the Other folder or another location that can be accessed using file manager on the mobile Copy the MobileViewer jar from the desktop into this folder Disconnect your mobile device from the computer 2 On your mobile device Open up the Menu Open up File Manager folder Open up the folder containing the MobileViewer jar file and click Install Press Yes to begin the installation process You will be prompted with a s
88. ternate between DISABLE and ENABLE Highlight PASSWORD Select SETI to choose a new password Note passwords can only be 4 numeric characters Highlight the value to change and use the mouse scroll wheel or directional keys to navigate through the numbers Press Menu or select ad to save settings and return to the System Setup menu Press Menu or select x to save settings and return to Main Menu mv oe o S peo FIRMWARE UPGRADE The DVR checks for a connected USB device for a firmware update Warning Attempting to update the firmware with an invalid file could potentially render the DVR inoperable Only complete the firmware upgrade if directed by a SVAT technical support representative LOAD DEFAULT The load default Menu allows you to restore your DVR back to the factory settings backup current settings to a USB drive and Load settings that are saved on the USB drive To Restore DVR to Factory Default Settings 1 Select LOAD DEFAULT from the System Setup Menu 2 Select SETI to enter the load default settings page 3 Select Load Setup From Default and press ENTER or click SET A warning screen will appear saying SYSTEM SETUP WILL INITIALIZE CONTINUE YES NO CV500 4CH V Until 4 Usethe directional keys or the mouse to select either YES or NO Select YES to load the factory default settings 5 Click E to save settings and return to System Set 6 Click x to save settings and return to Main Menu Lo
89. that you really want to format the hard drive Select YES to format the hard drive or NO to exit the Menu and not delete the stored footage The selected button will looked as if it is pressed in Press Menu or select the o to exit the HDD Management Menu or press the Menu button Press Menu or select the x to exit the Main Menu This will not erase any of your DVR settings VOR E Access the Main Menu by pressing Menu or by using the Pop Up Menu Bar Move the mouse to the bottom of the display screen to reveal the Pop Up Menu he Ss s ti T xi 333333332 E n an A o Select the Menu icon Select the NETWORK setup icon a The Next Page has a quick description of the network setup Menu items CV500 4CH i NURK IP Mode Static vs DCHP A DCHP Dynamic Host Configuration Protocol address is the most common setup for home or office networks This allows the DVR to automatically receive an IP address from the router By default the IP MODE should be set to DHCP and this is acceptable in most situations A static IP is one that does not change Static IP addresses are manually assigned by an administrator Most home or office networks today do not use a static IP addresses If you are unsure of whether you need a static or dynamic IP address please contact the person who setup your network or your internet service provider ISP To Change from Static to DCHP Addresses 1 Under IP Mode use the mou
90. to access the DVR again CV500 4CH 3G MOBILE DEVICE PORT FORWARDING continuec 5 Your router is blocking your computer from using the External IP Address from the same network as the DVR Try connecting to the External IP Address from a remote computer that is not connected to the same network 6 Port 80 is being blocked by your ISP Internet Service Provider Try changing the HTTP port to 2000 Port forwarding will need to be changed to use the new port 7 ADSL modem is preventing the connection because it is on a different sub network If additional port forwarding steps are required Contact your ISP Internet service Provider to assist with bridging the modem and router together Check all of your network connections and go through the above steps again to make sure a configuration error was not made You may have to configure PPPoE settings to match the settings provided to you by your Internet Service Provider ISP Consult your ISP for more information on your PPPoE settings Note SVAT technical support cannot troubleshoot modems since changing these settings can potentially render your modem inoperable Bridging or any other modifications to the modem will need to be completed by the ISP VIVE Mobile Viewer Application If the browser or media player on your mobile is not compatible with the DVR you can install the Mobile Viewer application to view a single camera on your mobile device The following in
91. ttings Try going to www canyouseeme org to find available open ports that you can adjust for your DVR Cannot view the DVR througha e Make sure the router is properly plugged in and setup remote Internet connection Make sure the DVR is properly plugged into the router Repeat the steps in the networking guide to make sure everything was properly set up If none of the above steps try contacting your ISP to make sure they are not blocking port 80 CV500 4CH Cannot view DVR on the computer Verify the following while referring to the included networking guide Make sure you are entering the proper IP address of the DVR You will enter the Internal IP address into the Internet Explorer address bar when the computer is connected to the same router as the DVR You will enter the External IP address into the Internet Explorer address bar when the computer trying to access the DVR is not connected to the same router This will require an internet connection Port forwarding will need to have been setup according to the networking guide Follow the instructions found on www portforward com for detailed instructions or contact your router manufacturer for assistance with port forwarding on your particular model of router Make sure you are logged into the computer as an administrator to install the required application and ActiveX controls The color on the camera picture is Try adjusting the settings in the camera setup screen to improve chang
92. up Menu Use the mouse wheel or directional keys to change from NTSC to PAL 2 Selectthe EE to exit the SYSTEM TYPE menu 3 Select the x1 to exit the Main Menu and save your settings The DVR may take a few moments to load the settings Keyboard Lock The keyboard lock option will prevent people from using the buttons on the front of your DVR without a password This does not lock out the Menu Enable system password to protect the Menu from unauthorized change There are two different Keyboard Lock options Type 1 Allows a user to change monitor views but requires a password to search and control playback Type 2 Prevents unauthorized user from performing any action without a password System password prevents a user from accessing the Menu To set the keyboard lock 1 Highlight KEYBOARD LOCK 2 Usethe mouse wheel or directional keys to choose between Type 1 Type 2 or OFF 3 Selectthe to save and or press ENTER 4 Exitthe Main Menu x1 to save these settings It may take a few moments to save the changes DVR ID Number Used to identify this DVR if using multiple DVRs The ID value can be set from 0 31 DISPLAY SETUP Allows you to configure the on screen display of the DVR to show camera titles the DVR s status and the date and time in live display mode To set the display parameters 1 Highlight DISPLAY SETUP from the System Setup Menu 2 Select SETI to setup the date and time 3 Usethe mouse wheel or direct
93. wnloaded Appropriate For shes on your local nehwork ntranet 11 Click OK Detad Level CV500 4CH i NORI Method 2 1 Open up Internet Explorer 2 Click on TOOLS 3 Click on INTERNET OPTIONS 4 Click on the SECURITY Tab then the CUSTOM LEVEL button 5 Change the Activex settings listed below Download signed ActiveX controls PROMPT or ENABLED Download unsigned ActiveX controls PROMPT Initialize and script ActiveX controls not marked as safe PROMPT Run ActiveX controls and plug ins ENABLE Script ActiveX controls marked as safe for scripting ENABLE If this is an option Allow automatic prompting for file and code downloads ENABLE 6 Press OK 7 Press APPLY 8 Close out of the Options window Viewing Your DVR on Your Computer Internet Options se ia 5 General Scouhy Privacy Content Conrectionz Programs Advanced Select a weh content re In specilu ilz security set lings UE Localintiane Jiusted zb Herimried shee Interriel This zone contare al web sles pou havent placed in olhei zoneg Security level for ihis 20ne Custom Custom selhrgz To change the sellings cick Custom Level To ise tha recommended settings clic Delauk Lave __DetauitLevel Ci E Security Settings Settings C Disable C Enable Wb Prompt Download unsigned Actives contos E J Diseble a Enable a Prompt Intishze and
94. xt step 1 Insert the power cord into the 2 Plugthe power cord into a power outlet power supply 4 The DVR will turn on and display the main viewing area after a few moments of initializing CV500 4CH 3 van OUT ma BC 12V 4 160 9 AOT S Insert the power supply wire into the rear DC 12V port on the DVR Now that you have powered up the DVR and properly connected to a TV or monitor you are ready to begin using and customizing the DVR for your specific needs The DVR will automatically begin recording once it has been powered on and initialized Initializing the DVR is the normal start up process and can take a few moments Using the Mouse The included USB mouse makes using the CV500 4CH simple and efficient Make sure that the mouse is connected to the rear USB port before powering on the DVR All functions of the mouse are applicable to this DVR including using the wheel and right and left clicking E Using your wae mouse Screen Viewing By double clicking on one the 4 cameras the viewing mode will switch to full screen mode When in full screen mode scrolling the mouse wheel up or down will move you from one camera to the next POP UP MENU BAR Menu options will automatically appear on the bottom of the screen when you move the mouse cursor near the bottom of the screen More information can be found in the POP UP MENU BAR section The following menu options appear f
95. y assigned by your ISP The email will include the Subject from the field below as well as information regarding the new connection This will include the new IP address NORI DDNS Enabled Disabled Provider Hostname Username Schedule Update State Apply Mail amp FTP Motion Alarm Mail Server Username Password Sender s Mail Receiver s Mail Bcc Mail Event Subject FTP Setting Motion Alarm CV500 4CH This will enable the DVR to connect to the DDNS provider listed below If disabled the DVR will not update the DDNS website with the current information Choose the DDNS service provider for the DVR to connect to See DDNS SETUP for more information on the service providers This is the hostname set up for your DVR Used to connect to your DVR through a web browser This is the username configured on the DDNS service provider s website This is usually different than your hostname Defines how often the DVR will update the DDNS website with it s current IP address Information This should not be set to less then 60 minutes as some DDNS providers may temporarily block the DVR Displays the current state of the DVR IDLE indicates the DVR is not currently updating the DDNS website Saves all changed DDNS settings Enables or disables the DVR to send email notifications when motion is detected on one of the cameras This requires motion detection to be set up in the MOTIO

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