Superchips TV Receiver 3815 User's Manual
Contents
1. VELL Performance Advanced Setup Tuning Features 1 Vv Performance Tuning Read Change View Program Vehicle Setup Settings Vehicle I fo ae 1 Li y Change Setup Power Level gt Options p 4 y L Select Select Select Select Rev Speed Tire Size Performance Towing 87 Octance Stock Limiter Limiter l Adjust RPM Adjust MPH Adjust Height Min Max Min Max Min Max Change Setup Power Level Performance Selects Superchips optimum performance tuning for engine amp transmission Towing Selects Superchips optimum towing tuning for engine amp transmission 87 Octane Selects Superchips optimum 87 octane tuning for engine amp transmission Stock Selects factory stock tuning for engine amp transmission Change Setup Options Rev Limiter Allows changes to the engine rev limiter Adjustable in 10 RPM increments Speed Limiter Allows changes to the vehicle top speed limiter Adjustable in 1 MPH increments Adjust Height Allows changes to vehicle tire height for soeedometer correction Adjustable in 4 inch increments Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of2. Section A Overview of ABAMIA Mashpigy Main Menu iia NaN PAY Performance Advanced Setup Tuning Features vy Performance Tuning Read Change View Program Vehicle Setup Settings Vehicle eee EE i U Yy Program Vehicle Program Vehicle Program Vehicle Programs vehicle based on Change Setup Power Level and Options This feature is for live vehicle programming an active vehicle connection to tuner is required Superchips optimum tuning will be installed without modification unless the user changes settings in Power Level Options Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc AOST Performance Advanced Setup Tuning Features T i PE EA ee eee v Advanced Features Diagnostic Codes Data Logging t t p t Log by Read DTCs Clear DTCs Log by Speed Distance Advanced Diagnostics Display DTC s Reads amp displays DTC s Diagnostic Trouble Codes from connected vehicle This feature is for live vehicle diagnostics an active vehicle connection to tuner is required Vehicle DTC s if present will be displayed along with a full text description
3. FLASHPAQ Hardware Setup amp Info Menu Layout Performance Tuning Read Vehicle Change Setup View Settings Program Vehicle Menu Layout Advanced Features Data Logging Section B F A Q Frequently Asked Questions Frequently Asked Questions F A Q Recovery Procedure Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 6 Page 7 Page 7 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 22 Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 3 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Refund Policy If for any reason during the first thirty 30 days after your purchase of a new Superchips product Product you may return it to the place you bought it for a full refund of the purchase price credit or a replacement Product at the dealer s discretion This Guarantee does not apply to products purchased from auctions nor does it apply to Products purchased used Follow these procedures to get your refund or replacement des If you are returning a MicroTuner or Flashpaq use the MicroTuner or Flashpag to return your vehicle to the stock settings for the vehicle Instructions are included in the user manual 2 Put the Product back in its original packaging 3 Make a copy of your sales receipt The sales receipt must be
4. as well as Wide Open Throttle is covered with Superchips FLASHPAQ Tuning Superchips calibrations include 91 Octane Performance 87 Octane Economy and 91 Octane Towing Performance for stock vehicles Check www flashpag com and click on the FLASHPAQ icon for additional tuning levels The Superchips 3815 FLASHPAQ also offers users the following options Adjustable Vehicle Top Speed Limiter Adjustable Engine Rev Limiter Adjustable Tire Height Correction of Soeedometer Log onto www flashpag com and click on the FLASHPAQ icon for additional updates 1 Visit www flashpag com for availability Windows XP 2000 or higher MAC UNIX LINUX Not supported Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 2 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Table of Contents Product Information Table of Contents Superchips Warranty amp Return Policy Dealership Reprogramming Vehicle Preparation Section A Overview of FLASHPAQ Hardware Overview Connecting Flashpag to my vehicle Opening Screen Overview Quick Start Flashpaq Setup amp Info Part number Firmware Database Serial Number Set Screen Contrast Set Screen Backlight Quick Start Program NOW Program my vehicle with Superchips Program my vehicle with User Options Program my vehicle to factory stock Menu Layout FLASHPAQ
5. when available Clear DTC s Clears current DTC s Diagnostic Trouble Codes from connected vehicle This feature is for live vehicle diagnostics an active vehicle connection to tuner is required Vehicle DTC s if present will be cleared If DTC s reoccur this could indicate a vehicle malfunction or problem condition Data Logging Available Winter 2006 Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 17 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section B F A Q Frequently Asked Questions A Blank Display Screen when plugged into vehicle Solution Your diagnostic port may share power with the radio cluster underhood lamp fuse Please check the owner manual amp replace if bad typically this fuse is labeled 51 20 amp If a blown fuse is not found check the pin connectors in your vehicle diagnostic connector Make sure that none of these pins have been pushed out of the connector body Note Typically not all pins are present in this connector If still no resolution plug your FLASHPAQ Tuner into another Dodge truck or Jeep If the FLASHPAQ Tuner powers up your truck has something wrong with either the pins wiring harness or there is still a blown fuse in that circuit of the vehicle If your FLASHPAQ Tuner fails to power up on a second Dodge truck or Jeep call Superchips Custome
6. Change Setup 3 Follow ON SCREEN Vehicle Ignition Switch ON OFF ON DO NOT START VEHICLE 4 Follow ON SCREEN Vehicle Ignition Switch ON OFF ON DO NOT START VEHICLE 5 Press ENTER after selection of Power Level 6 Press SAVE after selection of the highlighted tuning level 7 Press EXIT returns you to previous screen From this screen 1 Press ENTER after selection of Program Vehicle 2 Follow ON SCREEN Vehicle Ignition Switch OFF ON DO NOT START VEHICLE Upon completion remove cable from vehicle Your vehicle s program is now returned to factory stock You may now start your vehicle Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpag com Superchip amp Superchips are registered trademarks of Superchips Inc Page 11 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Page 12 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section A Overview of ABAIMA Section A Overview of AAAA Aashpaon Main Menu 4 8 Understanding the Menu Screens Maehpagy Main Menu P Vv Anshan Performance Advanced OZNA Performance Advanced Setup Tuning Features Setup Tuning Features v DS a
7. Flashpag com Superchip amp Superchips are registered trademarks of Superchips Inc Page 6 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section A Overview of ABAMI 2 Connecting Flashpag to my vehicle Diagnostic port close up The Flashpaq plugs into your vehicle s The port and cable are diagnostic port usually underneath the dash setup to only fit on one below the steering wheel see white arrow way Typically the wider Some vehicles may have the diagnostic port edge faces the top as directly facing the floor of the vehicle shown above 3 The Opening Screen When a Flashpagq is first powered up the opening screen is displayed ELH SHEHE Se tun er TorMnance Advanced Features HEST ENTER FLASHPAQ Setup See Flashpaq Setup section o About o Set Screen Contrast o Set Screen Backlight Performance Tuning See Performance Tuning section o Read Vehicle o Change Settings o View Settings o Program Vehicle Advanced Features See Advanced Features section o Diagnostic Codes o Data Logging visit www flashpag com for updates Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 7 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section A Overview of HiSAM 4 Quick Start The FLASHPAQ Setup From the Opening Screen FLASHPAQ Setup Pre
8. Return Authorization number to send the FLASHPAQ Tuner in for inspection E Non Stock File Application If the FLASHPAQ Tuner has checked your file and cannot match it to a stock file the following messages will be displayed Vehicle File is Not Stock Call Superchips Use Code E 43 Solution This may be because another programmer has been previously used to reprogram the vehicle The vehicle computer must be reprogrammed with a valid stock program before trying to use the Superchips FLASHPAQ Tuner You may call Superchips Customer Service for instructions about how to have the stock files for your vehicle updated Write down both the Code number E XX and the File Name XXXXXXXXXX and give this to the Superchips customer service representative Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpag com Superchip amp Superchips are registered trademarks of Superchips Inc Page 19 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section B F A Q Frequently Asked Questions F Locked Vin Number As long as FLASHPAQ Tuner programming is in a vehicle the tuner is locked to that vehicle If an attempt is made to use your locked FLASHPAQ Tuner on a different vehicle the following messages will be displayed Locked VIN is mismatched Not the Original Vehicle Program Call Superchips Use Code E 37 Solution Return the original vehicle back to stock before using th
9. Superchips Inc Section A Overview of H S MmiM Mashpag Main Menu WENA Performance Advanced Setup Tuning Features v Performance Tuning Read Change View Program Vehicle Setup Settings Vehicle v View Settings 7 4 fashpanq Power Level Options Status 4 4 Display Display Display YVanicle IL Power Level Options Tuner Status P View Settings Display Vehicle ID amp Tuner Status Displays stored vehicle ID amp tuner programming status This feature displays previously read data no communications with the vehicle occur Display Power Level Displays stored user selection from Change Setup Power Level This feature is for display only to make changes see Performance Tuning Change Setup Display Options Displays current settings user has selected from Change Setup Options This feature is for display only to make changes see Performance Tuning Change Setup Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpag com Superchip amp Superchips are registered trademarks of Superchips Inc Page 15 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section A Overview of H S Ii M Masha Main Menu Page 16 of 24 Form 0151E 3815 03 29 2007 Superchips Inc
10. et a a A y Performance Tuning fashpan Setup Read Change View Program Vehicle Setup Settings Vehicle About Set Screen Set Screen Contrast BackLight 2 Displ Read sp ays Adjust Adjust Vehicle Firmware Contrast BackLight Database 0 100 0 100 Serial Aaah Setup Read Vehicle ip Read Stock About Displays Tuner Firmware Version Database Version Serial Number Visit www flashpaq com for latest updates I Set Screen Contrast Allows changes to screen text amp graphics darkness Set Screen BackLight Allows changes to screen brightness level Display Read Adjustable for extreme viewing situations direct sunlight nighttime low lighting Vehicle ID Stock Vehicle Read Vehicle Display Vehicle ID Displays vehicle identification from the connected vehicle Read Stock Vehicle Reads the factory stock file s from the connected vehicle Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 13 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Page 14 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section A Overview of H S Mmi Maghpagq Main Menu d a i
11. 1E 3815 03 29 2007 Superchips Inc Page 24 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc If it is necessary to return your ashpa Tuner to Superchips please take a moment to copy and fill out this form The following information will be necessary to process your request Check list Complete this form and have it available when you contact Superchips Contact Superchips Customer Service 407 585 7000 to obtain an RA number An RA number must be issued enter the RA number on the bottom of this form Attach a photocopy of your purchase receipt to this form Attach this form to the product being returned to Superchips Name Street Address City State Zip Home Phone Other phone ____ __ Place of purchase Date of Purchase Vehicle Year _ _ Vehicle Make __ Vehicle Model VIN Number Transmission Automatic Manual Tuner model Serial number on back of flashpai Tuner E mail address If in Needs Update Mode or there is a Status Message Please List File Status 1 File Status 2 File Status 3 RA Number Prior to returning any product to Superchips you must obtain an RA numbe
12. 2773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 20 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section B F A Q Frequently Asked Questions Upload Error If the FLASHPAQ Tuner cannot detect the ignition is in the on position the following messages will be displayed Problem with uploading Please retry Call Superchips Use Code E XX XX a two digit number Solution Make sure Ignition is ON DO NOT START VEHICLE Retry again It is possible that your vehicle s battery charge is low please check and correct if necessary J Ignition ON Error If the FLASHPAQ Tuner cannot detect that the ignition is in the ON position the following messages will be displayed Cannot Detect Ignition On Please retry Call Superchips Use Code E 31 Solution Make sure Ignition key is turned completely forward in the ON position DO NOT START VEHICLE Check to see if pins are pushed out of the diagnostic connector It is possible that your vehicle s battery charge is low please check and correct if necessary K Communications Error If the FLASHPAQ Tuner looses communications the following messages will be displayed Communications Error Please retry Call Superchips Use Code E XX Solution Make sure Ignition is ON DO NOT START VEHICLE Retry again It is possible that your vehicle s battery charge is low please check and
13. IT returns you to the previous screen From this screen 1 Press ENTER after selection of Change Setup 2 Press ENTER after selection of Power Level 3 Press SAVE after selection of the highlighted tuning level 4 Press ENTER after selection of Options 5 Press ENTER after selection of Rev Limiter 6 Press Minus Plus amp SAVE adjusts Rev Limiter 7 Press ENTER after selection of Speed Limiter 8 Press Minus Plus amp SAVE adjusts Speed Limiter 9 Press ENTER after selection of Tire Size 10 Press Minus Plus amp SAVE adjusts Tire Size Height 11 Press EXIT returns you back one screen From this screen 1 Press ENTER selects Program Vehicle 2 Follow ON SCREEN Vehicle Ignition Switch ON OFF ON DO NOT START VEHICLE Upon completion remove cable from vehicle Your vehicle is now programmed with Superchips and user options You may now start your vehicle Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpag com Superchip amp Superchips are registered trademarks of Superchips Inc Page 10 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section A Overview of ABAMII 7 Quick Start Return my vehicle to factory stock NOW Please follow the steps below to program your vehicle Press DOWN to scroll as needed From the opening screen 1 Press ENTER after selection of Performance Tuning 2 Press ENTER after selection of
14. Page 1 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Superchips Model 3815 HaSAfag Tuner 2004 2006 Dodge Ram V8 5 7L HEMI Vehicle Programming Instructions PLEASE READ THIS ENTIRE INSTRUCTION SHEET BEFORE YOU PROCEED Thank you for choosing Superchips new FLASHPAQ Tuner a state of the art high powered tuning and data acquisition tool We listened to our customers and created this product from your requests The new FLASHPAQ Tuner includes the following features Internet Updateable Supports web updates Built In DTC Definitions No lookup manual needed Built In Help Screens Reduces needs for user manual USB Communications Connects to any PC with USB Custom Application Upgradeable Download customs Multiple Tuning Levels User Selectable Tuning Types Increased User Options Allow user more control Ergonomically Designed Case Fits well in hand Large SoftKey Buttons Easy operation Permanently mounted cable No assembly required 300 Bigger Screen Includes graphics support BackLight Screen Easy to view day or night Your 3815 FLASHPAQ tuner is setup specifically for your 2004 2006 Dodge RAM Hemi The 3815 FLASHPAQ houses specialized databases that contain optimally calibrated individual vehicle application performance programs which tune BOTH the engine amp transmission Superchips calibrations include optimization of the entire power band from idle to redline Part throttle
15. correct if necessary If it still fails then contact Superchips The FLASHPAQ Tuner will need to be returned to Superchips Frequently Asked Questions F A Q L The FLASHPAQ Tuner did not program same number of files as saved This is normal The FLASHPAQ Tuner communicates with all the necessary modules on the vehicle to gain the information needed to correctly operate It may be necessary to save additional files that are not programmed to allow for correct tuning M My friend s truck has the same engine but programs or reads at different speeds Each vehicle configuration has been optimized to the fastest and safest method of operation Your friend s truck may have different types of vehicle computers in his truck which may require more or less time to do certain operations N Why do similar vehicle types have different numbers of files Even similar vehicles can have different configurations and quantities of computers The FLASHPAQ Tuner communicates with all the necessary computer modules in the vehicle to gain the information needed to operate correctly O My friend s truck has the same engine but is tuned differently why Each vehicle configuration has been optimized for the best tuning Your friend s truck may have different types of vehicle computers thus requiring different tuning Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are re
16. e FLASHPAQ Tuner on a different vehicle or purchase another FLASHPAQ Tuner for use on a second vehicle G _Not original Program ID If the FLASHPAQ Tuner is VIN locked to a vehicle and that vehicle has been updated at the dealership to a different Box Code identification number without first using the FLASHPAQ Tuner to Return the Vehicle to Stock the following messages will be displayed Not the Original Program ID Not the Original Vehicle Program Call Superchips Use Code E 38 Solution Your FLASHPAQ Tuner can only be unlocked if it is able to return the VIN locked vehicle to stock Since a dealership has replaced Superchips tuning with updated stock tuning you will need to visit www flashpag com and click on the FLASHPAQ icon H Checksum Error If the FLASHPAQ Tuner is VIN locked to a vehicle and that vehicle has been updated at the dealership to the same Box Code identification number without first using the FLASHPAQ Tuner to Return the Vehicle to Stock the following messages will be displayed Not the Original Program Checksum Not the Original Vehicle Program Call Superchips Use Code E 39 Solution Your FLASHPAQ Tuner can only be unlocked if it is able to return the VIN locked vehicle to stock Since a dealership has replaced Superchips tuning with stock tuning you will need to visit www flashpag com and click on the FLASHPAQ icon Superchips Inc 1790 East Airport Blvd Sanford FL 3
17. er Update If your FLASHPAQ Tuner has found your vehicle box code and it is problematic to tune the following messages will be displayed Vehicle Requires a Factory Update Call Superchips Use Code E XX XX lt a two digit number Record this File Name XXXXXXXXXX Solution Superchips has found that some stock applications have numerous problems that have been fixed with an updated stock program available from a dealer for your vehicle An update of the stock program in your vehicle is required before your FLASHPAQ Tuner may be used on your vehicle You may call Superchips Customer Service for confirmation that a dealer updated file is available and instructions about how to have the stock files for your vehicle updated Write down both the Code number E XX and the File Name XXXXXXXXXX and give this to the Superchips customer service representative D Unsupported application If your particular vehicle or engine type is not currently supported by the FLASHPAQ Tuner the following error messages will be displayed This application is unsupported currently Call us if incorrect Call Superchips Use Code E 36 Solution Check year model and engine to verify the FLASHPAQ Tuner being used is correct for the application If not return it to the dealer from which it was purchased for the correct FLASHPAQ Tuner If the vehicle is correct for the FLASHPAQ Tuner being used call Superchips Customer Service at 407 585 7000 for a
18. es receipt a brief written description of the problem and your contact information to Superchips Inc 1790 East Airport Blvd Sanford FL 32773 Attn Warranty Claims We will inspect the Product and either repair it or replace it with a new or rebuilt Product We reserve the right to use refurbished parts when making repairs Your Rights Under State Law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 4 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Caution The Performance and Towing Tuning Levels require that you use at least 91 octane fuel Using a lower octane fuel while the Performance or Towing Tuning Level is selected mav cause pinaina that can be harmful to vour vehicle About Maximum Trailer Weight The original manufacturer of your vehicle has specified a Maximum Trailer Weight for your vehicle It may be found in your vehicle owner s manual This Superchips product is designed to increase your engine power and performance It does not change the engine suspension or drive train characteristics that limit the maximum trailer weight your vehicle is designed to tow Towing trailer weights above the maximum trailer weight specified by the vehicle man
19. formance Tuning 2 Press ENTER selects Read Vehicle 3 Press ENTER selects Read Stock 4 Follow ON SCREEN Vehicle Ignition Switch ON OFF ON DO NOT START VEHICLE 5 Press EXIT returns you to the previous screen From this screen 1 Press ENTER selects Change Setup 2 Press ENTER selects Power Level 3 Press SAVE selects the highlighted tuning level 4 Press EXIT returns you to previous screen From this screen 1 Press ENTER selects Program Vehicle 2 Follow ON SCREEN Vehicle Ignition Switch OFF ON DO NOT START VEHICLE Upon completion remove cable from vehicle Your vehicle is now programmed with Superchips tuning You ma now start your vehicle Run On Acc Starter nn Q Ignition Key Positions Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpag com Superchip amp Superchips are registered trademarks of Superchips Inc Page 9 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section A Overview of AZAMET 6 Quick Start Program my vehicle with User Options NOW Please follow the steps below to program your vehicle Press DOWN to scroll as needed From the opening screen 1 Press ENTER after selection of Performance Tuning 2 Press ENTER after selection of Read Vehicle 3 Press ENTER after selection of Read Stock 4 Follow ON SCREEN Vehicle Ignition Switch ON OFF ON DO NOT START VEHICLE 5 Press EX
20. from the location where you purchased your Product and must include the name of the business its address and the part number or description of the applicable Superchips Product Invoices credit card statements or sales receipts from an online payment service company will not be accepted 4 Return the Product in its original packaging with a copy of the sales receipt to the place of purchase Superchips Inc Limited Warranty What is Covered This warranty covers any defects in materials or workmanship in any product sold by Superchips or its affiliates through its authorized dealers Product Warranty is valid only for new products purchased through Authorized Dealers Proof of purchase is required for all warranty claims How Long Does the Coverage Last This warranty lasts for one 1 year from the date of purchase Coverage terminates if you sell or otherwise transfer ownership of the Product What will Superchips Do Superchips will repair or replace the defective or malfunctioning Product or any defective or malfunctioning part thereof at no charge This warranty covers parts and labor only Superchips will reimburse you for all reasonable shipping charges within the first thirty 30 days of purchase What Does This Warranty Not Cover This warranty does not cover any problem that is caused by abuse misuse acts of God or improper installation or repair by non Superchips personnel This warranty does not cover Products purcha
21. gistered trademarks of Superchips Inc Page 21 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Recovery Procedure In the event of a status message during a programming sequence the FLASHPAQ Tuner will attempt to recover the vehicle to the original stock program It is necessary to carefully follow the screen prompts possibly requiring multiple Ignition OFF and Ignition ON sequences to correctly return the vehicle to stock settings Status Notification When recovery is completed your vehicle is returned to factory stock You are now able to start your vehicle normally You may now attempt to use the FLASHPAQ Tuner to program your vehicle again or to program another vehicle the tuner is now reset and not locked to a vehicle Follow the on screen prompts In the event that recovery is unsuccessful or for any reason the FLASHPAQ Tuner fails to complete its programming cycle a Status message will be displayed on the unit Please make note of the message displayed and contact Superchips Customer Service Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 22 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 23 of 24 Form 015
22. ithout your knowledge If your vehicle has not been returned to its STOCK program prior to service the Superchips FLASHPAQ Tuner will no longer be able to program your vehicle Such a failure is not covered by the Superchips Inc warranty Vehicle Preparation Before connecting the FLASHPAQ Tuner to your vehicle make sure that e All power draining accessories are turned off including radio lights cell phones etc The FLASHPAQ Tuner needs full battery voltage to program your vehicle Ensure your vehicle battery is fully charged and not connected to a battery charger e Do not leave the FLASHPAQ Tuner connected and unattended for any length of time This prevents unnecessary battery drain Do not remove the programming cable during any programming sequence Please follow the FLASHPAQ Tuner display screens Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 5 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section A Overview of ABAIMA 1 Understanding the hardware Graphical Display Set Screen Contrast Set Screen Backlight SoftKeys Buttons Note screen relation USB Port for PC Superchips Vehicle Cable The screen text on your particular PIZI Tuner may differ from the example above Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www
23. r please contact Superchips customer service at 407 585 7000 Please attach a photocopy of sales receipt here Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc
24. r Service at 407 585 7000 to ask for a Return Authorization RA to send the FLASHPAQ Tuner in for inspection B FLASHPAQ Tuner Requires an Update Solution Your FLASHPAQ Tuner does not have the calibration files necessary to tune your vehicle therefore a database update may be necessary 1 Write down any screen prompted text such as Tuner Requires an Update Call Superchips Use Code E XX XX lt a two digit number Or Use Code T XX XX a two digit number Record this File Name XXXXXXXXXX 2 If you have internet access follow below if not skip to step 4 3 From any PC running Windows 98SE or higher a Connect to the internet b Go to www flashpaq com c Click on existing customers link d Follow on screen prompts i Plug in your supplied FLASHPAQ to PC USB cable ii Install software drivers as prompted iii Run the application to update your tuner iv Close Internet v Disconnect tuner vi Return to vehicle for programming 4 Call Superchips customer service and request a RA a Superchips will issue a RA b Please include your Proof Of Purchase POP c Return ship the tuner to Superchips Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 18 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section B F A Q Frequently Asked Questions C Vehicle Requires a Factory Deal
25. sed used nor does it apply to Products purchased from auctions or entities that are not Superchips authorized dealers This warranty does not cover damage to your vehicle Use of the Product to change the performance characteristics of your vehicle could invalidate the warranty provided by the vehicle manufacturer Consult your vehicle warranty before using the Product on your vehicle SUPERCHIPS SHALL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL SPECIAL OR INCIDENTAL DAMAGES SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How Do You Get Service If something goes wrong with your Product during the warranty period use the following procedure to return the Product to Superchips 1 Call Superchips Customer Service at 1 888 227 2447 Monday through Friday from 8 00 am to 5 00 pm EST to request a Return Authorization RA number 2 Mark the outside of the shipping package with the RA number Packages that are not marked with the RA number will be refused 3 Make a copy of your sales receipt The sales receipt must be from the location where you purchased your Product and must include the name of the business where you purchased the Product and the address of such business Invoices credit card statements or sales receipts from an online payment service company will not be accepted 4 Send the Product postage paid the copy of the sal
26. ss DOWN to scroll as needed 1 Press ENTER after selection of FLASHPAQ Setup 2 Press ENTER after selection of About 3 Screen Displays e Product Description e Product Part Number e Operating Software Firmware F W Version Visit www flashpag com for latest updates e Calibration Tuning File Database Version Visit www flashpag com for latest updates e Product Serial Number 4 Press EXIT Returns to the Opening Screen From the FLASHPAGQ Setup Screen Set screen Contrast 1 Press ENTER after selection of FLASHPAQ Setup 2 Press ENTER after selection of Set Contrast 3 Press DOWN UP amp SAVE adjusts screen Contrast to increase or decrease text graphics darkness From the FLASHPAQ Setup Screen Set screen Backlight 1 Press ENTER after selection of Set Backlight 2 Press DOWN UP amp SAVE adjusts screen Backlight to increase or decrease screen brightness 3 Press EXIT returns to Flashpaq opening screen Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Flashpaq com Superchip amp Superchips are registered trademarks of Superchips Inc Page 8 of 24 Form 0151E 3815 03 29 2007 Superchips Inc Section A Overview of H S M7 5 Quick Start Program my vehicle with Superchips NOW Please follow the steps below to program your vehicle Press DOWN to scroll as needed From the opening screen 1 Press ENTER selects Per
27. ufacturer may cause transmission or other damage If you wish to tow greater than the maximum trailer weight for your vehicle modifications to your vehicle may need to be made Consult your performance auto mechanic for the proper vehicle modifications Damage caused by towing weights greater than the maximum trailer weight specified for your vehicle shall not be the responsibility of Superchips Inc Important Note Regarding Storage of Your faszlypag Tuner It is not recommended to store your FlashPag Tuner in your vehicle in extreme heat direct sunlight or extreme cold temperatures near or below freezing These conditions can cause malfunction or damaae to the FlashPaa Tuner not covered bv the Superchins Inc warrantv Your Vehicle s STOCK Program The FLASHPAQ Tuner stores a copy of your vehicle s original stock computer program To begin your vehicle s computer must contain the manufacturer s STOCK factory program If you have used a programmer from another aftermarket company you must use their product to return your computer back to STOCK condition before proceeding If you have an aftermarket performance enhancing electronic device installed it must be removed prior to using the Superchips FLASHPAQ Tuner Your Vehicle and Service Centers If you need to return your vehicle to a service center restore the vehicle s program to its STOCK program The service center might reprogram your vehicle with an updated STOCK program w
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