Sunrise Medical SAPPHIRE 3 User's Manual
Contents
1. Inspection of connectors Fig C Remove rear panel where fitted and ensure all connectors are secure Wipe over with a damp cloth Use only a damp soft cloth and mild detergent on panels tiller and seat Check tyres amp tyre pressures 20 psi Each tyre should be free of debris oil deep cuts or distortion Long ovemight battery charge Please ensure that the batteries are charged for a minimum of 8 hours Check tyres for wear See Fig A and Fig B Look at the tyres to ensure that the tread is visible and continuous The checks below must be carried out by an authorised Sunrise dealer Seat swivel seat slide where fitted Inspection of wiring for chafing and wear Battery pack terminals Clean and protect with petroleum jelly Ensure parking brake where fitted is correctiy adjusted Check stabiliser wheels for wear Inspect motor brushes Full service by dealer When storing your scooter for long periods in excess of one week charge batteries for 12 hours and then disconnect the batteries to minimise battery discharge Do not attempt to investigate faults in the control box the control pod or charger as the design and set up of the electronics is of a safety critical nature Spare parts are available from authorised Sunrise Dealers STERLING J tity tity fe peat ttt N Jojojejo wew HN OAS fme Fig C Caution Disconnect batteries before changing bulbs Indicators 24v 5w R2. STERLING SAPPHIRE 3 amp 4WHEEL Scooters Owner s Manual SUNRISE MEDICAL STERLING Iss 4 Introduction Guarantee How to use this manual General wamings EMC EMI wamings Features Safety wamings and user guidance Tiller control functions Operating your scooter Guidance for safe operation and use Batteries and charging Routine maintenance Service history Specifications Troubleshooting Blank notes page Iss 4 page 1 page 2 page 3 page 4 8 page 9 10 page 11 page 12 17 page 18 19 page 20 22 page 23 24 page 25 29 page 30 page 31 page 32 page 33 page 34 STERLING Thank you for choosing a Sunrise Medical scooter Before using your scooter please read this manual carefully It will provide you with all the information you will require however if you have any queries about the use maintenance or safety of your scooter please contact your local Sunrise Medical Service Agent If you have any other questions please write to the address below This scooter is designed for comfort safety and durability and has been exhaustively researched and tested by our experts The scooter is classified as a category B vehicle under the European wheelchair standard EN 12184 It is intended for the use of people of all ages who may have difficulty walking distances or for periods of time It is ideal for indoor and outdoor use and suitable for users up to 136kg in weight 300
3. After charging always swivel the charging socket cover back into place This helps prevent water getting into the socket Please note that the scooter has a safety circuit to prevent it from being driven off during charging If your scooter fails to respond to normal control after a charging period please check that the battery charger has been completely disconnected from the scooter New batteries must always be charged for 12 hours BEFORE first use IWARNING NO SMOKING OR NAKED FLAMES WHEN CHARGING BATTERIES DON T TOUCH BATTERY PACK TERMINALS WITH METAL OBJ ECTS REMOVE METALLIC J EWELLERY WHEN WORKING WITH BATTERIES WEAR GLOVES AND GOGGLES IF MOVING LEAKING BATTERIES REPLACE DAMAGED OR LEAKING BATTERIES IMMEDIATELY ONLY USE APPROVED REPLACEMENT BATTERIES ee Pihoiomg ADVANCED MOBILITY FAIDS BLINKING RED ABNORMAL STEADY RED POWER ON Fully Automatic Battery Charger a BLINKING GREEN CHARGING STEADY GREEN FULL CHARG ee CE Photo 36 29 Routine maintenance The following table gives an indication as to when routine maintenance checks should be made There is no service manual available Maintenance fault finding and servicing should be carried out by an authorised Sunrise dealer unless otherwise indicated The checks below can be carried out by the user Battery charge check Fig D Look at battery charge indicator on tiller before use to ensure batteries are fully charged
4. Photo 34 Important safety warnings Do not expose any part of the batteries to direct heat i e naked flame gas fire Do not allow the batteries to freeze When charging always place the charger on a hard surface in a room with good ventilation You should not charge your batteries in outdoor or damp wet conditions Always use Sunrise recommended batteries from your local authorised dealer The off board charger must be kept dry in temperatures between 25 C and 40 C and not be subjected to mechanical damage In all cases the charger must only be repaired by a Sunrise authorised dealer There is a reset button as described previously Photo 34 If a fault occurs the button will pop out Switch the scooter off press the button in and switch the scooter back on There is a 40A blade fuse fitted in each battery lead These must be replaced with fuses of the same value and type There is also a fuse fitted in the mains plug of the battery charger if this blows switch off at the mains remove the plug and replace the blown fuse with a new fuse of the same value 28 Iss 4 Off Board Battery Charger The 3 Amp off board charger Photo 36 has five 5 possible indications 1 OFF Not connected 2 RED Charger is On 3 FLASHING RED Fault contact dealer 4 FLASHING GREEN Charging 5 GREEN Fully charged Ensure the scooter is switched off before commencing the charging process
5. SAFE ANGLE TURN RADIUS SEAT BASE HEIGHT MOTOR POWER MAX SPEED WHEEL SIZE FRONT WHEEL SIZE REAR CHARGER OFF BOARD RANGE OVERALL WEIGHT WITHOUT BATTERIES HEAVIEST PART TYRES FNT BASKET LOAD MAX GROUND CLEARANCE SAPPHIRE 3 122cms 48 53cms 21 136kg 300lbs 36 AH 14 degrees 74cms 29 5 56 61cms 22 24 746 Watts 6kph 4mph 22 5cms 9 25 5cms 10 3 Amp 40km 25mls 68kg 150lbs 38kg 84lbs 21 5kg 471lbs 20 psi 4 5kg 10lbs 7 5cms 3 SAPPHIRE 4 122cms 48 53cms 21 136kg 300lbs 36 AH 14 degrees 111cms 44 56 61cms 22 24 746 Watts 6kph 4mph 25 5cms 10 25 5cms 10 3 Amp 40km 25mls 74kg 163lbs 44kg 971lbs 27kg 60lbs 20 psi 4 5kg 10lbs 7 5cms 3 STERLING 32 Iss 4 Trouble Shooting Guide SYMPTOM POSSIBLE CAUSE SOLUTION Shortened range Batteries not charged for long Charge batteries for eight hours enough or more Batteries weak and cannot hold Replace battery pack charge Battery pack not Battery pack fault Replace battery pack charging Charge fault Replace charger Charger loom or plug damaged Contact local mobility dealer Loose connection Check plugs and looms No output from wall outlet Try a wall socket in a different room Fuse in charger mains plug blown Unplug from wall amp change fuse Button on battery pack has Switch off and press button back popped out in Battery charging Faulty
6. arise from such actions DO NOT drive on the road dual carriageways or motorways DO NOT drive up down or across inclines that have water ice oil or any other slippery substance on the surface Failure to note the above conditions could cause loss of control DO NOT attempt to drive over kerbs or obstacles accept in accordance with kerb climbing instructions where applicable Disregarding this warning could cause the mobility scooter to tip resulting in possible bodily harm DO NOT make sharp turns in forward or reverse at high speeds DO NOT lift the mobility scooter by its Tiller Seat Body Panels or by any detachable assemblies Always disassemble the scooter into its stowable parts and then lift each assembly one at a time PERSONAL amp OPERATIONAL GUIDELINES DO NOT operate the mobility scooter without first checking that it is safe to do so Always be aware of your surroundings DO NOT attempt to use your mobility scooter without first checking that all wiring harnesses are connected and all detachable parts assemblies are correctly aligned and firmly fixed in place DO NOT use your mobility scooter without the anti tipper wheels attached DO NOT attempt to fit parts accessories or adapters that are not authorised by Sunrise Medical DO NOT mount or dismount your mobility scooter without first withdrawing the ignition key This will ensure that the power is off and the scooter cannot move unexpectedly DO NOT
7. batteries Replace battery pack current high l l Scooter switched on during Turn scooter off charging Battery gauge shows See battery pack not charging See battery pack not charging empty after charging No drive Brake release lever disengaged Engage brake release lever Flat batteries Charge battery pack Scooter or battery pack not Ensure both are switched on switched on Battery pack not engaged properly Check battery pack is clipped into place Charger plugged in Unplug charger Button on battery pack popped out Reset circuit breaker button Disconnected loom or plugs Check all plugs amp looms Contact dealer Motor runs irregularly Electrical malfunction Contact dealer and or noisily DO NOT ATTEMPT TO OPEN ANY PARTS OF THE SCOOTER CONTROL SYSTEM BATTERY PACK LOOMS PLUGS OR BATTERY CHARGER THE CONTROL SYSTEM IS SAFETY CRITICAL AND THERE ARE NO USER SERVICEABLE PARTS Control system fault Iss 4 33 STERLING 34 Iss 4 Iss 4 35 SUNRISE MEDICAL Sunrise Medical Limited Sunrise Business Park High Street Wollaston West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 E Mail sunmail sunmed co uk www sunrisemedical com
8. lap belts must only be obtained and fitted by an authorised Sunnse dealer and used according to the advice of your healthcare professional Safety warning and user guidance Please note that these instructions are to be used as a guide only Seat 1 Lift armrests upwards for ease of access Photo 7 2 Stand behind seat and pull backrest recline lever to fold the backrest down Photo 8 3 Grasp the seat base and lift the seat swivel lever photo 9 4 Keeping a firm grip lift the seat vertically keeping your back straight Bend knees if required Photo 10 5 Place seat at desired location for stowage keeping back posture straight at all times bend knees where required Batteries 1 Stand behind the scooter and remove the seat as above 2 Grab the rear body panel with both hands and carefully lift it off taking care to clear the seat post Photo 11 3 Undo the two battery straps Photo 12 4 Disconnect the red and the black battery connectors Photo 13 5 Keeping back posture upright and bending knees if required carefully lift the batteries clear one at a time Photo 14 6 Place battery pack at desired location for stowage keeping back posture straight at all times bend Knees where required 14 Iss 4 Safety warning and user guidance Always check that the batteries are sufficiently charged before setting off Always ensure that your batteries are in good condition and that no l
9. located at the rear of the scooter Once freewheel has been selected the electronic drive control system is disabled to prevent driving This is a safety feature to prevent you driving the scooter with the parking brake disengaged To turn off the freewheel and engage the motor simply push the lever upwards Photo 27 Note Use extreme caution in the freewheel mode especially on slopes inclines Letting go of your scooter whilst it is in freewheel can cause the scooter to roll unexpectedly This could cause damage or bodily harm Caution It is advisable that during the first few sessions of operating your scooter that the area around you is clear of obstacles and pedestrians Before operating your scooter ensure the seat height and position has been adjusted to your satisfaction and the tiller angle has been set for optimum safety and comfort Please see the General Warnings Getting on Your Scooter and Tiller Adjustment sections earlier in this handbook Photo 26 20 Iss 4 Operating your Scooter 1 Make sure you are properly seated on the scooter and that the Speed Control knob is turned fully to the left towards No 1 Note Reverse movement of the scooter may not occur when Speed Control Dial is turned fully anticlockwise and reversing up a slope 2 Turn the key switch to the On position 3 On the tiller use the throttle lever as described earlier You will gently accelerate Rel
10. right hand side and rotate the seat to face you Photo 3 5 Put the armrests into the fully down position and use them to steady yourself as you gently lower yourself into the seat Photo 4 6 Pull up the seat swivel lever and gently swivel the seat to face forward Photo 5 7 Ensure that both feet are placed firmly on the floorboard of the scooter and the seat is secure Photo 6 WN gt Bring your scooter to a stop and turn the key switch to off Photo 1 Pull up the seat swivel lever located under the seat on the right hand side and rotate the seat 90 degrees to exit Photo 3 3 Put BOTH feet on the ground and gently leave the seat using the arm rests to assist you out of the chair Photo 4 4 You may leave the seat in this position to aid further access 5 To return the seat to face forward pull up the seat swivel lever located under the seat on the right hand side and rotate the seat forward N p 12 Iss 4 General safety wamings Safety is important with any vehicle that is power driven Below are some essential tips to safeguard your use These are not conclusive and should be read in conjunction with the sections which explain how to adjust operate and maintain your vehicle Always ensure that your scooter is switched off before attempting to mount or dismount Do not attempt to operate your scooter whilst standing next to It Always ensure that you are able to operate all the con
11. the transportation of a user in ANY moving vehicle whilst seated in a scooter It is the opinion of Sunrise Medical that users of mobility scooters should be transferred into the appropriate vehicle seating system and use should be made of the restraints available to the auto industry Sunrise Medical DO NOT RECOMMEND any mobility scooter tie down system at this time PERSONAL AND OPERATIONAL GUIDELINES Drive profiles should only be adjusted by healthcare professionals and approved agents dealers who are totally conversant with the process They must also fully understand the users capabilities and the users ability to operate the scooter safely Incorrect settings may cause injury or damage to the user bystanders the scooter and or nearby property To determine personal mobility limitations practice combinations of bending reaching mount and dismount techniques whilst in the presence of a healthcare professional Practice the above techniques BEFORE actively using the scooter For users with balance problems practice the above techniques with the aid of an assistant in the presence of a healthcare professional DO NOT attempt to pick up objects that cause you to shift your weight in the seat or require you to bend excessively in any direction Such action may result in the scooter tipping over or in injury to the person or both DO NOT use an escalator to move the mobility scooter between floors as serious bodily injury could
12. the seat front basket and lower the devices must not be used while tiller Photo 15 operating the vehicle Always stow your scooter in the Use of mobile phones or two way luggage compartment of your vehicle radios can cause excessively strong Always ensure your scooter or scooter electromagnetic fields This may parts are securely anchored when interfere with the vehicle s electronic being transported systems Do not sit on your scooter whilst it is being transported in or on another If mobile phones or mobile radios are required to be used the vehicle must be brought to a halt and the power PONO ANAME CANY par Engerman turned off before any such device is JOUT EOC switched on or used Do not attempt to tow another vehicle To adjust seat height remove the seat and rear body panel as previously described Loosen the seat securing hex head bolt Photo 16 Hold the top of the seat post and remove the seat post pin Photo 17 Move the seat post to the new position and refit the seat pin Photo 17 Tighten the seat post securing hex head bolt Photo 16 Refit panel and seat To adjust seat distance from tiller 1 Lift the seat slide lever found at the lower front right of the seat Photo 18 2 Gently push pull with your legs to move seat until it clicks securely into the desired position Photo 19 a oN S 16 Iss 4 Armrest Adjustment The width ofthe armrests can be adjusted by loosen
13. all bars lit As the scooter is used the bars start to go out as the battery charge decreases This is perfectly normal and with a little practice you will be able to judge how much fuel you have left As the scooter moves over differing terrain the Battery Gauge will dip up and down this is normal For a more accurate indication stop the scooter and note the reading In cold damp weather the gauge will dip more often as the capacity and efficiency of all batteries drops in such conditions Operating The Lights The lights are operated by pressing the blue button on the front facia panel Press the button once to illuminate the lights press the button again to switch the lights off Photo 25 Pre set Speed Knob Handle Bars Tiller control functions The throttle lever offers finger tip control of your scooter Photo 25 It controls the speed as well as forward and reverse motion Pushing the right hand side of the lever away from you with the right hand moves the scooter forwards Pushing the left hand side of the lever away from you with your left hand moves the scooter in reverse and sounds a reversing beeper The more you move the lever the more your speed increases up to its preset maximum It is possible to operate your scooter using one side of the throttle lever To do this you must PUSH and PULL on the chosen side of the throttle lever Note One hand operation requires careful concentration and is more tiri
14. braking The following warnings are recommended to help prevent possible interference with your mobility scooter s control system 1 Do not operate hand held transceivers such as CB radio or turn ON cellular phones whilst your mobility scooter is turned ON Be aware of nearby radio or television transmitters and try to avoid coming too close to them If you experience unintended movement or brake release switch your scooter OFF as soon as it is safe to do so Adding accessories components or modifying the mobility scooter may increase susceptibility to EMC EMI Note There is no easy way of assessing the effect of any modification on a scooters EM immunity If you experience any EMC EMI related incidents please report them to your dealer noting if there is a possible source of EM transmission nearby Features SEATING WIDTH ADJ USTABLE Pade 14 amp 16 ARMRESTS ag Page 17 CONTROL POD Page 18 20 CHARGER SOCKET Page 19 BASKET REAR PANEL Page 14 ADJ USTABLE TILLER FREEWHEEL Page 17 LEVER Page 20 LIGHTS Page 20 BATTERIES Page 14 amp 26 30 SEAT SLIDE LEVER Page 16 TYRES Page 15 amp 31 Fig 1 Iss 4 11 Safety warning and user guidance Ensure that the key switch is turned to the off position Photo 1 Stand at the side of the scooter facing forwards Photo 2 Pull both armrests upwards for easy access Pull up the seat swivel lever located under the seat on the
15. e handlebars whilst the scooter is braking Two types of braking are used a Automatic regenerative braking which slows the scooter to a stop b Automatic braking which will operate a couple of seconds after releasing the control lever and holds the scooter in position even if you are on a hill Note Automatic braking is not instantaneous and will engage within 1 2 a wheel turn once the scooter has stopped In the unlikely event of an unwanted movement of the scooter or other emergency switching off the key switch will bring the scooter to a stop Though very effective emergency braking is extremely abrupt and must never be used under normal circumstances Letting go of the throttle lever will slow the scooter to a controlled stop The scooter must always be switched off at the key switch When the scooter is stowed or not in use for a long period of time always charge the batteries for 12 hours and then disconnect the battery pack before storing TIP If leaving your scooter unattended such as parking outside a shop it is always a good idea to switch the scooter off and take the key with you 22 Iss 4 Guidance for safe operation and use Your scooter is not capable of mounting and dismounting kerbs and other obstacles Always use pedestrian crossings or drop downs Be aware that some drop downs may be entrances to driveways Use caution if this is the case Remember before crossing the road drive
16. eakage has occurred Beware battery fluids are corrosive and care should be taken at all times to avoid contact with it If it comes into contact with the skin or clothing wash immediately with soap and water If it comes into contact with the eye immediately flood the eye with running cold water for at least 10 minutes and seek medical attention Keep batteries upright at all times especially when transporting your scooter Always charge your batteries in a room with good ventilation Do not charge your batteries in outdoor conditions Do not expose any part of your charger battery or scooter to direct heat i e Gas fires or naked flame Iss 4 Your scooter has pneumatic tyres all round It is good practice to inspect the tyres for damage or wear regularly Turning off the power switch whilst moving will switch off the power causing immediate and full braking This method of stopping is not recommended except in an emergency Caution Routine use of emergency braking will cause damage to your scooter Caution Transporting the scooter along a slope in freewheel mode can be dangerous Take extra care if this is necessary Always re enage the freewheel device after use Never sit on your scooter whilst in freewheel since the scooter will no longer automatically stop STERLING Safety warning and user guidance When transporting the scooter remove Mobile telephones or two way radio
17. ear lights 24v 5w Headlight 24v 18w Always replace the bulbs with the correct rating or incorrect operation will result Note Wheels should only be removed and refitted by an authorised dealer Iss 4 Service history This section is designed to assist you in keeping a record of any service and repairs to your scooter Should you decide to sell or exchange your vehicle in the future this will prove most helpful to you Your Service Agent will also benefit from a documented record and this manual should accompany the scooter when service or repair work is carried out The Service Agent will complete this section and return the manual to you Customer Name Date scooter purchased Address Model Colour Serial No Condition Lights Forwards Reverse Emergency stop Parking brake where fitted Listitems repai Postcode YEAR i Controller On off switch Output plug Operation Dynamic braking Programmable settings Levels Connections Discharge test Pressure Bearings Wheel nuts Wiring Noise Connections Brake Brushes C Condition Steering To DNA MINNE EE f Dealer stamp Dealer stamp Date Date Signed Dealer stamp Dealer stamp Date Date Iss 4 31 Specifications MEASURMENTS ARE FOR GUIDENCE ONLY SMALL DIFFERENCES MAY OCCURE PARAMETER LENGTH REAR WIDTH MAX USER WEIGHT BATTERIES MAX
18. ease and you will gently stop Practice these two basic functions until you get used to them 4 Steering the scooter is easy and logical Be sure to remember to allow enough clearance when turning corners so that the rear wheels clear any obstacle 5 Shortcutting a pavement corner can cause the back wheel to go off the pavement causing problems if the corner is very rough Avoid this at all times by steering an exaggerated curve around the obstacle 6 When steering in a tight spot such as entering a doorway or when turning around stop the scooter and then turn the handlebar to where you want to go then apply power gently This will make the scooter turn very sharply It is also recommended that the preset speed is set to a slower setting to aid control in tight spots Exercise caution when reversing 7 Reversing requires attention Right hand pull or left hand push operation of the throttle lever will move the scooter in reverse When reversing always turn the handlebars in the opposite direction to the way you want to go The more you pull the throttle lever the faster you will go Reverse speed is 50 slower than forward speed If the scooter does not move in reverse carefully turn the speed control knob clockwise until the scooter moves gently backwards Iss 4 21 Operating your Scooter To bring the scooter to a standstill simply let go of the throttle control lever Remember to keep both of your hands on th
19. forwards and position the scooter at 90 to the road Photo 28 Stopping about 30 60cm 1 2 feet away from the edge of the footpath Check that it is clear to cross Select a medium to high speed setting and when safe to do so drive across without stopping Note Heavier users will require higher speed settings Note Low speed settings are recommended when travelling down hill particularly in reverse Also reduce your speed when turning corners The anti tip devices fitted to the scooter must not be removed Care should be taken traversing across a slope Photo 29 Note Do not traverse across the face of a slope in excess of 14 Disregard of this advice could result in your scooter tipping Iss 4 When using your scooter on the footpath always be aware of pedestrians and situations which might require extra care For example young children and pets Remember especially when driving in public places to drive with caution and regard for others at all times When manoeuvring in confined areas including shops ensure the minimum speed is selected If you leave your scooter outside a shop ensure that it does not obstruct the footpath or vehicular access Always switch off and take your key with you STERLING Hill climbing Your scooter is designed to travel up or down most reasonable slopes up to 14 Photo 30 however both hill climbing capability and distance travelled between ba
20. g for a full overnight charge Caution Remember to remove the plug from your scooter when charger is off to prevent driving away whilst attached The scooter can not be operated when being charged The batteries need to be checked regularly for signs of damage If any damage is apparent contact your local mobility dealer Caution Take care not to short circuit the battery terminals When using metal tools exercise great care Remove all conductive jewellery e g watches necklaces etc before handling exposed batteries Following all the nine points above should result in a healthier battery greater range for the vehicle user and a longer life for your batteries Batteries and charging Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owners Manual The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same Sunrise Medical measure the range of their vehicles in a consistent and uniform manner but variances still occur due to motor efficiencies and overall product load weight The range figures are calculated to 1 S O Standard 7178 Part 4 Scooter Energy Consumption Theoretical Range This test is carried out in controlled conditions with new fully charged batteries on a level test surface and a user weight of 75kg The range figures stated should be seen as a theoretical ma
21. ing the two thumbwheel knobs located under the seat base moving the armrests to the desired position and re tightening the thumbwheel knobs Tiller Adjustment The scooter features an adjustable tiller which allows you to lock the tiller in the most comfortable driving position This feature also lets you fold the tiller down fully for transportation and stowage There are five 5 angle adjustable positions The tiller release lever is located on the lower left side of the tiller Photo 20 1 Support the tiller with your right hand Photo 21 2 Push the release lever in towards the tiller to release the tiller for adjustment Photo 22 3 Move the tiller to the desired locating hole Pull the release lever away from the adjustment plate Photo 23 5 Carefully rock the tiller back and forth to ensure that it is securely engaged into the locking mechanism An audible click is heard as the mechanism locks Photo 24 gt Hand Controls All of the drive controls for the scooter are to be found on the Tiller Control Box Photo 25 The Preset Speed Knob Turning this knob to the left 0 reduces your available maximum speed Turning it to the right 10 increases the available maximum speed The Battery Gauge This gives an approximation of battery charge The gauge has a series of 8 red illuminated bars to indicate battery level The gauge is marked from E empty no bars lit to F full
22. lbs Differing user weights can cause performance variation Maximum user weight tested using 136kg test dummy The scooter is designed to be driven on footpaths and to cross roads and therefore should not be driven through mud water snow sand loose gravel or any other unsound surfaces lt has been manufactured to comply with the requirements of the Medical Device Directive 93 42 EEC the radio interference requirements of EEC Directive 89 336 EEC and the battery charger requirements of EEC Directive 73 23 EEC and CE 89 336 EEC Electro Magnetic fields such as those emitted by shop alarms may be disturbed by use of the scooter The function of the scooter may also be disturbed by Electro Magnetic fields emitted by shop alarms Sunrise Medical is dedicated to providing products of exacting quality which conform fully and reliably to the requirements of their intended use We are BS EN ISO 9001 accredited which is the internationally recognised standard for quality management systems This approval ensures we provide quality in all areas of our business from development through to final delivery Should you require any further assistance then please contact your local dealer CUSTOMER SERVICES SUNRISE MEDICAL LIMITED SUNRISE BUSINESS PARK HIGH STREET WOLLASTON WEST MIDLANDS DY8 4PS ENGLAND International Telephone 44 1384 44 66 88 Fax 44 1384 44 66 99 E Mail sunmail sunmed co uk Guarantee The guarantee form is supplied wi
23. leave the ignition key in your scooter whilst it is unattended Children or inexperienced people may attempt to drive your scooter which may result in damage or personal injury DO NOT connect any medical device such as a ventilator life support machine etc to the scooters electrical system Failure of the equipment may result from such connections DO NOT operate your mobility scooter whilst under the influence of alcohol drugs or prescription medication that may impair judgement DO NOT operate your mobility scooter if you feel acutely unwell DO NOT operate your mobility scooter if your vision is seriously impaired If you have any doubts about health problems affecting your ability to operate the mobility scooter safely please consult your healthcare professional Sunrise Medical specifically disclaims responsibility to all personal Injury and property damage that may occur during use which does not comply with the relevant national or local statutes GENERAL WARNINGS PERSONAL amp OPERATIONAL GUIDELINES The rear body panel where fitted is designed to cover the Batteries Drive Assembly Main Controller Wiring Harness and Electrical Connectors Only remove this panel for the following 1 To connect disconnect cable plugs 2 To disassemble the scooter for transport 3 To remove install batteries 4 To adjust the seat height DO NOT stand on any of the body panels only the footboard DO NOT stand on the sc
24. lity and satisfaction Iss 4 3 DO NOT OPERATE THE SCOOTER BEFORE READING AND UNDERSTANDING THIS INSTRUCTION MANUAL IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS OR ANY OF THE CAUTIONS AND WARNINGS PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL DEALER OR RELEVANT TECHNICAL PERSONNEL FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY RESULT IN AN UNEXPECTED RESPONSE FROM THE EQUIPMENT WHICH CAN IN TURN LEAD TO POSSIBLE INJ URY OR DAMAGE NOTES Warning and Caution notices used in this manual apply to hazards and unsafe practices that could result in personal injury or damage to property WARNING Sunrise Medical supply an extensive range of mobility scooters to meet the varying needs of individual users It is the responsibility of the individual user and their healthcare advisor qualified in making such choices to decide which scooter is suitable for the user s intended purpose With regards to restraints seat positioning straps posture correction or other positional aids and accessories it is the obligation of the qualified healthcare professional in conjunction with the dealer to ensure the Suitability of such equipment for the safe operation of the scooter Serious injury can occur in the event of a fall from a mobility scooter Sunrise Medical DO NOT RECOMMEND that a scooter user is transported in any type of vehicle when seated in the scooter At this time there are no approved Tie down Systems for
25. nerally be covered during the normal warranty period unless such items have clearly suffered undue wear as a direct result of an original manufacturing defect These items include amongst others upholstery tyres inner tubes batteries and other similar parts SUNRISE MEDICAL Sunrise Medical Limited Sunrise Business Park High Street Wollaston West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 E mail sunmail sunmed co uk www sunrisemedical com 7 The above warranty conditions apply to all scooter parts for models purchased at full retail price 8 Under normal circumstances no responsibility will be accepted where the scooter has required repair or replacement as a direct result of i The scooter or part not having been maintained in accordance with the manufacturer s recommendations where such exist Or failing to use only the specified original equipment parts ii The scooter or part having been damaged by neglect accident or improper use iii The scooter or part having been altered from the manufacturer s specifications or repairs having been attempted prior to the Service Agent being notified Please keep a note of your local Service Agent s address and telephone number in the space provided In the event of a breakdown contact them and try to give all relevant details so they can help you quickly The scooter shown and described in this manual may not be exactly the same in eve
26. ng than normal operation Pressing the yellow Horn button operates an audible buzzer Use this function to warn pedestrians of your presence when necessary The key switch switches the scooter ON and OFF Please note that it can t be removed when it is in the ON position Make sure that this switch is in the OFF position BEFORE getting on or off the scooter Remove the key to make sure the scooter is OFF Turning the key to OFF whilst driving will cause the scooter to stop very abruptly This is not recommended except in emergency stop as continual use of this function could result in damage to the scooter The socket to connect the off board charger is located just below the key switch Please note that there is a plastic swivel cap covering the socket To use the socket swivel the cover to the left or right to reveal the socket connections The charger output plug can now be connected ready to accept charge current from the battery charger After use ensure that the plastic swivel cover is rotated back into place This action helps prevent water from entering the socket connections WARNING Do not attempt to charge your scooter outdoors or in damp wet conditions Failure to comply with this instruction may lead to a shock hazard Iss 4 19 STERLING Operating your Scooter A freewheel device disengages the power drive to allow manual operation Photo 26 The freewheel is selected by pushing down the lever which is
27. ny circumstances disconnect cut extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter DO NOT under any circumstances disconnect cut extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter battery charger It is important that your mobility scooter battery charger is connected to a properly installed electrical socket with an earthed outlet Failure to comply with the above requirements could result in a possible SHOCK HAZARD DO NOT use any batteries that are not DEEP CYCLE GEL AGM or SEALED LEAD ACID type Other types of batteries are NOT SUITABLE Please read battery battery charger information before installation This scooter has been tested to ISO 7176 Part 9 Rain Test The test provides the scooter user or their attendant sufficient time to remove the mobility scooter from a rain storm whilst retaining normal operation of the mobility scooter DO NOT operate your mobility scooter during an electrical storm DO NOT leave your mobility scooter in a rain storm of any kind DO NOT use your mobility scooter in a shower or leave it in a damp bathroom or sauna DO NOT leave your mobility scooter in a damp area for any length of time DO NOT Jet wash hose down or use an automated car wash on your mobility scooter Direct exposure to rain sea spray or moisture could cause the mobility scooter to malfuncti
28. of your batteries If a different care plan is followed this may result in lower than expected performance from your mobility vehicle Note Do not expose any part of the battery to direct heat and when charging always place on a hard surface in a room with good ventilation You should not charge the batteries in outdoor conditions Do not smoke when in the vicinity of charging batteries Exclude all naked flames from the area Battery pack care plan 1 Only use the approved battery charger compatible with the vehicle to be charged Charge your batteries every night regardless of the amount of use your mobility device has had during the day Do not interrupt the charging cycle If your mobility device is not required for use it should remain connected to the charger for a maximum of 12 hours This will not damage the batteries so long as the mains socket plug is left switched on Do not leave the charger stll connected to the batteries when the mains has been switched off This will eventually deplete the battery charge If you leave your vehicle for an extended period more than 5 days first charge your batteries for 12 hours then remove charger and ensure the batteries are disconnected Failure to allow for recharge will damage the batteries and can lead to shortened distances and permanent failure Do not top up the charge of your batteries during the day Wait until the evenin
29. on electrically and mechanically and may cause rusting Maximum User Weight Limitations SAPPHIRE 136Kg 300lbs Front basket 4 5Kg 10lbs CAUTION IT IS VERY IMPORTANT THAT YOU READ THIS INFORMATION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONTAMINATION EMC ON YOUR MOBILITY SCOOTER SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE EMi EMC EMI FROM RADIO WAVE SOURCES Mobility scooters may be susceptible to EMC which is interference from electromagnetic energy EM emitted from sources such as radio stations TV stations amateur HAM radio transmitters two way radios and mobile phones The interference from radio sources can cause the mobility scooter to release its brakes move by itself or move in an unintended way Permanent damage can also be done to the mobility scooter s control system The intensity of the interfering EM energy can be measured in volts per meter V m Each mobility scooter can resist EMC up to a certain intensity This is known as the scooter s immunity level The higher the immunity level the greater the protection Current technology offers useful protection of at least 20 V m which provides protection from the more common sources of radiated EMC There are a number of relatively strong electromagnetic fields present in the everyday environment Most of these sources are obvious and easy to avoid others are not so obvious and can be
30. ooter seat DO NOT attempt to transfer into or out of the scooter seat without first checking that it is LOCKED into position Attempting unsafe transfers can result in bodily injury and or damage DO NOT drive your scooter if the seat is not LOCKED in the FORWARD position The seat must be secured in the FORWARD facing position BEFORE and DURING operation of the scooter Attempting to operate the scooter with the seat not secured in the front facing position could result in damage and or bodily injury DO NOT operate the scooter without ensuring that the Tiller is properly adjusted and secured After making any adjustment to the Tiller position you must check that the Tiller is locked and secured into position BEFORE driving To check gently push amp pull the Tiller to make sure it is secured An unsecured Tiller could result in damage and or bodily injury DO NOT aitempt to climb ascend or descend ramps greater than 14 degrees or transverse slopes with a gradient greater than 14 degrees When negotiating ramps or inclines if the throttle lever is released a roll back will occur In FORWARD motion the scooter will ROLLBACK approximately 30cms 1ft before the brake engages In REVERSE motion the scooter will ROLLBACK approximately 90cms 3ft before the brake engages Iss 4 7 STERLING PERSONAL amp OPERATIONAL GUIDELINES Check that all electrical connections are secure before using your scooter DO NOT under a
31. re expensive Commonly two 12 volt batteries are used together in a mobility product giving a total voltage of 24 volts The size of the battery e g its available power is expressed in amps per hour e g 10amp hr The higher the number the bigger the battery size weight and potentially the greater the distance you can travel Batteries Your scooter is fitted with batteries that require no maintenance other than regular charging If a battery is physically damaged please use extreme caution when handling it Leaking battery fluids are corrosive and toxic In such an event call your local dealer for assistance Please do not dispose of batteries in normal waste always recycle in accordance with local laws Maintenance free This is the type of battery used in the battery pack It uses GEL electrolyte which is totally sealed within the batterys outer case As the name implies no maintenance is required other than regular charging As the battery case is sealed you can safely transport this type of battery without fear of acid spilling Furthermore they are approved for transportation on aircraft It is recommended that the batteries are always stored upright Only use batteries supplied by an authorised Sunrise Dealer Battery care Below is set out a battery care plan for maintenance free batteries This has been agreed between Sunrise Medical and the battery manufacturers to enable you to get the best out
32. ry detail as your own model However all instructions are still entirely relevant irrespective of detail differences The manufacturer reserves the right to alter without notice any weights measurements or other technical data shown in this manual All figures measurements and capacities shown in this manual are approximate and do not constitute specifications Your local service agent Your local service agent Please remember to fill in and post the guarantee registration card enclosed with this manual Sunrise Medical Limited recommend that you do not undertake maintenance tasks other than those explained in this manual Your local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to carry out detailed maintenance as and when required Use only genuine Sunrise Medical replacement parts STERLING Iss 4 How to use this manual We at Sunrise Medical want you to get the best out of your scooter This Owner s Manual will familiarise you with the scooter and its features It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty Your scooter will reach you in excellent condition having been personally inspected before leaving our premises By following the guidelines for maintenance on page 30 your scooter will maintain its first class condition and give you years of complete reliabi
33. th this manual please fill in the relevant details to register and activate your warranty THIS IN NO WAY AFFECTS YOUR STATUTORY RIGHTS Waranty conditions 1 The repair or replacement will be carried out by an authorised Sunrise Medical Dealer Service Agent N To apply the warranty conditions should your scooter require attention under these arrangements notify the designated Sunrise Medical Service Agent immediately giving full information about the nature of the difficulty Should you be operating the scooter away from the locality of the designated Sunrise Medical Service Agent work under the Warranty Conditions will be carried out by any other service agent designated by the manufacturer oO Should any part of the scooter require repair or replacement as a result of a specific manufacturing or material defect within two years from the date on which the possession of the scooter was transferred to the original purchaser and subject to it remaining within that ownership the part or parts will be repaired or replaced completely free of charge if returned to the authorised Service Agent Note This guarantee is not transferable Any repaired or replaced part will benefit from these arrangements for the balance of the warranty period applicable to the scooter A O1 Parts replaced after the original warranty has expired are covered for a further three months O Items of a consumable nature will not ge
34. trols from a seated position that the rear view mirror if fitted is set correctly and that the seat is securely locked into place Attention Switch on the scooter lights if fitted to make yourself visible when there are low levels of light day or night Do not operate your scooter whilst under the influence of alcohol or drugs or if you are feeling acutely unwell Please observe all relevant rules and regulations pertaining to pedestrians at all times Tuming comers Always reduce your speed when tuming comers particularly when travelling downhill Disregard of this advice could lead to your scooter tipping over Kerb climbing Do not attempt to mount or dismount kerbs Always cross the road with caution taking the safest and most direct route Do not attempt to mount or dismount footpaths in reverse Hill climbing Where possible always travel up or down hills or ramps directly facing the slope of the hill This scooter has been tested to climb an incline of no more than 14 with a maximum user weight of up to 136kg 300 Ibs see specifications Do not attempt to climb inclines in excess of this Do not traverse across the face of a slope in excess of 14 Always reduce your speed to the minimum setting and use extreme caution when reversing down hills Do not attempt to drive along with the wheels at different levels e g along the footpath and road simultaneously Please note that
35. ttery charges will be adversely affected by such things as The weight of the user Terrain e g grass or gravel Steepness of hills Level of charge and the age of the batteries Extremes of temperature Use and weight of accessories EIERN Your scooter may be disassembled quickly and simply for transportation by car i Lift off the front basket ii Remove the seat leaving the seat stem in position iii Lower the tiller using the adjustment lever to its lowest setting Photo 31 iv Release the freewheel lever to assist in manoeuvring if necessary v Stow the scooter safely and securely in the luggage compartment of the vehicle Photo 32 Important Remember to re engage the drive unit by pushing the freewheel lever down to stop the scooter from moving Always secure your scooter before transportation m een General information Batteries are the power source for almost all of the modern mobility products available today The design of batteries used in mobility products is significantly different from the batteries used to start a car for example Car batteries are designed to release a large amount of power over a short period of time whilst mobility batteries commonly called deep cycle batteries release their power evenly over a long period of time Therefore due to the lower production volumes and increased technological requirements mobility batteries are typically mo
36. unavoidable By following the warnings listed your risk of exposure to EMC will be minimised EMC sources can be broadly classified into three types 1 Hand held portable transceivers transmitter receivers with on board antenna Examples are Walkie Talkie CB Radio security emergency services Mobile phones Note that some cellular phones can transmit signals while they are switched on but not being used 2 Medium range mobile transmitters such as those used on emergency services vehicles taxis etc These usually have antennas mounted on the outside of the vehicle 3 Long range transmitters and transceivers such as commercial broadcast transmitters radio and TV broadcast antenna towers and amateur HAM radios Note Other types of hand held devices such as cordless phones laptop computers AM FM radios TV sets CD players cassette players and small appliances such as electric shavers and hair dryers are not likely to cause any EMC problems to your mobility scooter Mobility scooter electromagnetic contamination EMC EM energy rapidly intensifies the closer one moves to the transmitting antenna the source Because of this it is possible to bring strong EM fields unintentionally close to your mobility scooter s control system Mobile hand held radio type transceivers are of particular concern Whilst such devices are in use it is possible that the EM radiation can affect the mobility scooter s movement and
37. ximum and could be reduced if any single or combination of the following circumstances Occur 1 User weight heavier than 75kg 2 Batteries whose age and condition are less than perfect 3 The terrain is difficult or unsuitable e g very hilly sloping muddy ground gravel grass snow and ice The vehicle climbs ramps regularly The ambient temperature is very hot or very cold Damage occurring to one or more tyres N OO Ff Lots of start stop driving 0 Also thick pile carpets within the home can affect range All this technical information may seem complicated and a little daunting but please remember that the battery sizes available on your scooter should give sufficient range to cope with the majority of customer s lifestyles Iss 4 27 GTERUNE Batteries and charging Your scooter is supplied with an off board charging facility Please note that only chargers with a capacity of minimum 2 0 Amp and maximum 3 Amp supplied by your local authorised Sunrise dealer should be used 1 Switch your scooter off at the key switch 2 Swivel the charge connector cover located on the Tiller Pod and connect charger Photo 33 amp 35 3 Ensure that the charger plug is dry and intact before connecting it to the mains and switching it on 4 A reset button is located at the top of the rear body panel to the left hand side looking from the rear of the scooter Please check that the button is pressed in
Download Pdf Manuals
Related Search