Sprint Nextel Cell Phone 8830 User's Manual
Contents
1. completed once To enable device for sending texts on GSM networks select the Manage Connection icon Select Mobile Network Options Highlight Network Mode tab at bottom of screen Push in the trackball and scroll down to GSM Push in the trackball again to select GSM Select button to return to previous menu Screen will prompt to select save changes made highlight Save and push in trackball to confirm 8 Go to Options gt SMS Text 9 In the Service Center field tyoe 12819659999 10 Push in the trackball and select Save NO OA DY Note for key select the O key with the plus sign above it Once SMSC is entered it will not display Sending a text while traveling is identical to sending a text from home 1 When sending a text to a U S based number or to any number within the North American Numbering Plan simply enter the 10 digit number 2 When sending a text to a non U S based number enter 011 then the country code and number North American Numbering Plan Countries Anguilla Antigua Bahamas Barbados Bermuda British Virgin Islands Canada Cayman Islands Dominica Dominican Republic Grenada Jamaica Montserrat St Kitts and Nevis St Lucia St Vincent and the Grenadines Trinidad and Tobago Turks and Caicos Islands and U S Territories Puerto Rico U S Virgin Islands and Guam 095827 Revised 4 10 While Traveling Abroad General Instructions for Use Select Glo2. Most Caribbean Islands 1 888 226 7212 e France 0800 903200 e Germany 0800 180 0951 e Italy 800 787 986 e Mexico 001 877 294 9003 e United Kingdom 0808 234 6616 This toll free service is available at ordinary wireline and some public pay phones This service does not cover any hotel access charges Travel Checklist General Before Traveling 1 Call chat with or email a Sprint Worldwide Customer Care rep to enable phone and SIM card for international wireless services If your phone number device or SIM card changes call Customer Care to enable your new number device or SIM 2 Get list of country dialing codes 3 Set voicemail passcode When Traveling to Another Country 1 Power phone on it should find and register with available network 2 To access data services ensure you are on the carrier network that supports data You may need to manually switch from 1x to GSM to access data Follow directions for Select Global Mode but instead of Global Mode select GSM Mode 3 While in GSM Mode your device will automatically search for data carriers first However if data is not available on that carrier it may be necessary to manually select a different carrier Follow direction for Manually Selecting a Network to the left To view a list of data networks go to sprint com international click Traveling Internationally with a Sprint Phone and then click GSM Roaming Partners on t
3. code phone number International dialing is simplified with plus code dialing when on GSM networks Example Calling Manhattan N Y from London tl 2129592121 When in CDMA Mode Dial international access code for the country you are in then the country code you are calling and the phone number Example Calling Manhattan N Y from Mexico 00 212 59952121 Receiving Calls Simply power on your phone Your callers do not need to dial anything different and they will not pay extra to reach you Roaming rates apply to you only Accessing Voicemail 1 Dial the international access code or if in GSM mode press and hold the O zero key until a appears on your phone display 2 Enter 1 then your Sprint number 3 When voicemail answers press star and enter the voicemail passcode followed by pound Sprint Worldwide Customer Support Access a dedicated team of Sprint specialists via chat or email by visiting sprint com international and clicking Chat with us or Email us or place a call to one of the following numbers gt From your Sprint phone this call will be free Dial international access code then 1 then 817 698 4199 option 3 gt From a wireline phone Call 1 817 698 4199 option 3 access and connection fees may apply in addition to long distance costs gt Toll free numbers are also available from several countries The toll free numbers below can be used to contact Sprint in the following countries e
4. WwW e D SS SPACE Sprint Before You Travel Activate your BlackBerry 8830 in the U S with voice and or data service Voice and or data service must be enabled prior to travel Before traveling be sure that you have placed and received a call and accessed data services if needed while traveling Service must first work on the Nationwide Sprint Network before it will work while roaming Enable your BlackBerry 8830 SIM card and request international voice and or data capability 1 Chat with or email an international support rep by visiting sprint com international and clicking Chat with us or Email us or place a call to 1 888 226 7212 option 2 2 Request that your SIM card be activated 3 Specify that international voice and or international data be enabled Check coverage rates and features available for the location s you will visit 1 Visit sprint com sww 2 Select a country and click Search 3 View features available in city list Scroll through or select first letter of city name 4 The BlackBerry 8830 will operate where Worldmode displays Identify international calling codes for location s you will visit and location s you plan to call To make an international call while traveling internationally you will need Sprint The Now Network Worldwide Traveling Tips BlackBerry 8830 World Edition smartphone gt The international access code of the country you are traveling in g
5. bal Mode Upon arriving in a country with GSM coverage change the settings to Global Mode This will allow the device to choose either CDMA or GSM whichever network is available in that area 1 On the front screen of the BlackBerry 8830 select the Manage Connection icon select Mobile Network Options Highlight Network Mode tab at bottom of screen Push in the trackball and scroll down to Global Push in the trackball again to select Global Select button to return to previous menu N of FP O amp O N Screen will prompt to select save changes made Highlight Save and push in trackball to confirm 8 Screen will prompt to automatically select CDMA or GSM based on network availability select Yes Manually Selecting a Network When using the device in GSM UMTS Mode tt will automatically search for service however it may be necessary to manually select a different carrier to access data 1 Click Manage Connections gt Mobile Network Options 2 Select Network Mode gt GSM 3 Select Network Selection Mode gt Manual The device will search and list the available networks 4 Select the network that supports Sprint International GSM Data Roaming Making and Receiving Calls Local calls Local calling procedures vary by country Please use the same procedures to dial locally from your BlackBerry 8830 as you would from a wireline phone in that country International calls International access code country code area
6. ered with the U S Patent and Trademark Office and may be pending or registered in other countries these and other marks of Research In Motion Limited
7. he right Inserting Swapping SIM Cards Your Sprint SIM card should be preinstalled If you get a No SIM card found error message or if you need to reinstall or swap your SIM card please follow the instructions below to place the SIM card properly in your phone 1 Press the battery cover release button slide off the battery cover and remove the battery 2 Hold the SIM card so that the metal contacts on the SIM card face down and the cutoff corner points toward the lower right corner of the BlackBerry device Sprint Worldwide Traveling Tips gt Blackberry 8830 World Edition smartohone International Roaming International coverage avail in countries with GSM voice GPRS data netwo 095827 Revised 4 10 rks only May vary by carrier GPS Navigation Requires GPS amp Java enabled device GPS reliability varies by environment Other Terms Coverage not available everywhere Nationwide Sprint Network reaches over 276 million people The 3G Sprint Mobile Broadband Network including roaming reaches over 273 million people Offers not available in all markets retail locations or for all phones networks Other restrictions apply See store or sprint com business for details 2010 sprint Sprint and the logo are trademarks of Sprint Research In Motion the RIM logo Black are used with permission Other marks are the property of their respective owners Berry the Black Berry logo and Surelype are regist
8. t The country code for the country you are calling to gt The phone number you are calling International access codes and country codes are available on sprintcom sww or access travel guide for the country you will be visiting 1 From sprint com support select BlackBerry 8830 from device list 2 Select Travel Tips link 3 Select country you will be visiting for specific dialing and service details Set voicemail passcode You must know your voicemail passcode to access voicemail outside of the U S If you do not Know your passcode you may reset it at sprint com 1 Log in to My Sprint 2 Select Settings amp Passwords at the bottom right hand side of the page 3 Click Voicemail Passcode 4 Enter new passcode re enter and click Submit Texting Your device will automatically be able to receive texts when traveling internationally All texts received while traveling internationally are billed the same rate for the country you are traveling in regardless of where the text is sent from Check sprint com sww for texting rates or check sprint com support select your device to prevent your device from receiving texts You will need to enable your device Sprint Worldwide Traveling Tips gt Blackberry 8830 World Edition smartphone to send texts while roaming on GSM networks Once the steps below are completed you will be able to send texts on any available network while traveling internationally this process only needs to be
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