Southbend STRE-3D User's Manual
Contents
1. YISI T Contactor 2 6 Test Lead Positions Test Lead Positions Test Lead Positions for Steps 5 to 7 for Step 8 for Step 9 1 DISCONNECT POWER AT CIRCUIT BREAKER 2 Remove right side panel Turn control lever from OFF to ON and then from ON to OFF while looking to see that the power switch is properly actuating when the lever moves 4 Disconnect the connector PL1 that connects the control panel component wires to the wiring harness As shown above place one test lead on terminal L1 of the contactor and the other test lead in position 1 of connector PL1 the socket half which is wired to the control panel 6 Check for continuity with control lever in OFF position there should not be continuity 7 Check for continuity with control lever in ON position there should be continuity 8 Repeat steps 5 through 7 with one test lead on terminal L3 of the contactor and the other test lead in position 10 11 2 of connector PL1 as shown above Place one test lead on PL1 position 1 and the other test lead on PL1 position 2 as shown above Check for continuity with control lever in the ON position there should not be continuity If continuity checks are incorrect replace power switch Reconnect lead wires PAGE 26 OF 48 OWNER S MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure2. SOUTH BEND OWNER s MANUAL 1185184 PAGE 17 OF 48 INSTALLATION STRATOSTEAM COUNTERTOP STEAMER STEP 6 CHECK THE INSTALLATION Check the installation of each steamer as follows 1 NO a WN Check that all screws and bolts are tightened Check that the electrical water and drain connections have been made correctly Check that the steamer is level If not adjust the legs or level the countertop surface Check that the appropriate minimum clearances are satisfied see page 4 Check the door for proper alignment and that it opens and closes properly Check that there is sufficient clearance in front of the steamer to open the door and to pull out the pans Wipe clean all surfaces STEP 7 CHECK STEAMER OPERATION Check the operation of each steamer as follows 1 Turn on the electric power supply and the water supply Move the ON OFF lever to the ON position and check that the Power light comes on Check that the timer and buzzer operate correctly Open the door and check that water is entering the cavity NOTE the fill rate is slow Wait four minutes then check that some water has covered the bottom of the cavity Depress the door switch actuator rod and listen for an audible click Release the door switch actuator rod and listen for another audible click The clicks indicate that the contactor is functioning properly 7 Check that
3. DISCONNECT POWER CIRCUIT BREAKER Turn Control Lever to OFF Remove right side panel of steamer DO NOT DISCONNECT HEATING CARTRIDGE LEAD WIRES FOR THIS TEST Using a multimeter check the resistance across contactor terminals as specified in the following table Model STRE 3D Model STRE 5D Serial Allowable Resistance Ohms Allowable Resistance Ohms Plate Voltage Three Phase Single Phase Three Phase Single Phase A B and B C A C A C A B and B C A C A C 208 220 240 80 If the measured resistance at the contactor is not in the specified range disconnect all the heating cartridges from the contactor Measure the resistance across the leads each cartridge Replace any cartridge that shows either an open or short circuit SOUTH BEND OWNER s MANUAL 1185184 PAGE 25 OF 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 15 Power Switch Check Connector Connector Connector PL1 Continuity PL1 Continuity PL1 socket half socket half socket half 29 9
4. IH JH SINGLE PHASE N WARNING THIS UNIT REQUIRES A KIT 2 TO BE FIELD CONVERTED FROM THREE PHASE TO POWER MICROSWITCH N 5 SINGLE PHASE VICE T VERSA CONSULT FACTORY 4 4 FOR PHASE CHANGES g A POWER MICROSWITCH NO 7 2 10 11 8 13 8 10 COM NC TIMER SWITCH S POWER LIGHT BUZZER W 7 1 13 JI 11 12 DOOR SWITCH THERMOSTAT NO 2 m 1 COM NC 2 6 ee a ez 5 HEATER T STATS 3 PHT 9 CONTACTOR COIL 00000 5 7 WATER SOL COIL STRE 3D SPECIFICATION KEY VOLTAGE 208 220 240 PHASE 1 3 1 3 1 3 LL CONNECTOR OR PLUG Z COMPONENT LEAD AMPERAGE 44 26 41 24 38 22 WIRE NUMBERS STRE 5D SPECIFICATION
5. WATER SOL COIL STRE 3D SPECIFICATION KEY VOLTAGE 480 PHASE 1 3 I CONNECTOR OR PLUG AMPERAGE 19 11 Z COMPONENT LEAD WIRE NUMBERS STRE 5D SPECIFICATION VOLTAGE 480 PHASE 1 3 AMPERAGE 23 15 WIRING DIAGRAM P N E tinis nin E rd ous deem ee 1185154 N PAGE 34 OF 48 OWNER S MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER SERVICE PARTS The following parts diagrams list and show serviceable parts For parts not listed contact a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency Parts Diagram Page Structural Parts 36 Door Assembly Parts 38 Door Switch Parts 39 Control Panel Parts 40 Heating Cartridges Thermostats and Contactor Parts 41 Water Train Parts 42 Cabinet Base Parts 44 SOUTH BEND OWNER s MANUAL 1185184 PAGE 35 OF 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER Structural Parts See drawing on following page Key Part Number R Description 1 1185026 1 STRE 3D DOOR ASSEMBLY see page 38 for individual parts 1185122 1 STRE 5D DOOR ASSEMBLY see page 38 for individual parts 2 1185016 1 1 DRIP PAN 3 1185115 1 DOOR GASKET STRE 3D 1185135 1 DOOR GASKET STRE 5D 4 1185072 1 1 DOOR SWITCH ASSEMBLY see page 39 for individual parts 5 11850
6. IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment Model Performance Versatility Value 4270 Date Purchased Owner s Manual StratoSteam Countertop Steamer Models STRE 3D and STRE 5D TRATOSteam Model STRE 3D Model STRE 5D WARNING Improper installation adjustment alteration service or maintenance can cause property damage injury or death Read installation operation and maintenance instructions thoroughly before installing or servicing this equipment 1100 Old Honeycutt Road Fuquay Varina NC 27526 USA www southbendnc com MANUAL 1185184 UL STRATOSTEAM COUNTERTOP STEAMER 18 00 US LISTED MANUAL SECTION STRATOSTEAM SAFETY PRECAUTIONS STRATOSTEAM COUNTERTOP STEAMER SAFETY PRECAUTIONS Before installing and operating this equipment be sure everyone involved in its operation is fully trained and aware of precautions Accidents and problems can be caused by failure to follow fundamental rules and precautions The following symbols found throughout this manual alert you to potentially dangerous conditions to the operator service personnel or to the equipment N DANGER This symbol warns of immediate hazards that will result in severe
7. Set timer for one minute and allow to time out If timer does not run then replace timer Disconnect from the timer the wire that leads to the buzzer Disconnect connector PL1 to separate the other buzzer lead wire from the wiring harness Place test leads between positions 1 and 3 on the timer as shown above Check for continuity when the timer has run down so the buzzer should be on If no continuity replace timer Disconnect other lead wire from buzzer Place test leads in terminals of buzzer lead wires as shown above Check that resistance is approximately 3 4 Kohms If it is not replace the buzzer o OA FON Reconnect wires PAGE 28 OF 48 OWNER S MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 18 Door Switch Check N Side View with Right Side and Top Panels Removed 1 DISCONNECT POWER AT CIRCUIT BREAKER 2 Remove right side panel 3 Open and close the steamer s door while looking to see that the door switch actuator rod actuates the door switch when the rod moves 4 Disconnect the wiring harness from the switch terminals at the two places shown above where the test probe tips are located Place the test probes on the switch terminals as shown above Check for continuity with the door open there should NOT be continuity Check for continuity when the door is closed there should be continu
8. 4 Width Depth Height Volume Weight 13 1 2 24 10 5 8 52 43 40 51 8cu ft 216 lbs 343 610 270 3 2 1321 1092 1016 1 47 cu m 98 kg 13 1 2 24 15 5 8 52 43 40 51 8 ft 238 lbs STRESD 343 610 397 3 1321 1092 1016 147 108kg Pan Capacity is the number of 1 2 5 or 4 high standard pans 12 wide x 20 front to back that the steamer will hold PAGE 4 OF 48 OwNER s MANUAL 1185184 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SPECIFICATIONS r Figure 2 Dimensions 32 3 4 832 Dimensions shown in inches and millimeters 29 3 4 756 4 102 gt Minimum Rear 9 28 3 4 730 Clearance Y K A 19 1 2 Model STRE 3D 495 LL CUR 24 1 2 1 L Model STRE 5D 622 73 3 4 1873 LUAM gt AN Cabinet Base 23 584 29 737 T 6 152 FRONT VIEW gt RIGHT SIDE VIEW 24 610 m Pressure Relief Vent E 3 76 F 1 ION I Electric Cable Entry Hole 3 3 4 95 17 3 4 Water Inlet Connection 451 12 3 4 3 1 2 89 324 m Drain Box Overflow Vent 5 1 4 44 133 gt 1 1 4 Drain Connection U 4 102 32 32 F UTILITY CONNECTIONS AND
9. Mixed Vegetables Frozen 15 Ibs 3 full pans 14 25 Ibs 5 full pans 17 Salmon Filets Frozen 4 5 oz piece 7 1 8 pieces 7 7 8 pieces 12 10 Salmon Filets Frozen 6 02 18 pieces 3 full pans 17 30 pieces 5 full pans 15 1 65 60 Lasagna 6 Ib Frozen 3 65 5 60 Cake White 5 Ib Mix 1 pan 30 25 SOUTH BEND OWNER s MANUAL 1185184 PAGE 9 OF 48 CLEANING amp MAINTENANCE STRATOSTEAM COUNTERTOP STEAMER CLEANING amp MAINTENANCE N WARNING Shut off the steamer before cleaning or performing maintenance Southbend appliances are sturdily constructed of the best materials and are designed to provide durable service when treated with ordinary care To expect the best performance your equipment must be maintained in good condition and cleaned daily Naturally the periods for this care and cleaning depend on the amount and degree of usage Following daily and periodic maintenance procedures will enhance long life for your equipment Climatic conditions such as salt air may require more thorough and frequent cleaning or the life of the equipment could be adversely affected Keep exposed cleanable areas clean at all times DAILY CLEANING AND MAINTENANCE NOTICE DO NOT USE high chlorine or bleach solution for cleaning the door gasket DO NOT USE steel wool or other metallic pads in the steamer 1 Turn control lever to OFF and allow time for the steamer to drain and cool 2 Remove an
10. e Steaming brisket is a definite time saver Boiling in water takes 40 to 50 minutes per pound Using the steamer can save 50 in cooking time e Steamed cabbage retains its color and wedge identity It will not break apart as it does when boiled e When removing items prepared in a perforated pan place a solid pan underneath the perforated pan with the cooked food in order to prevent dripping on the floor e The steamer is designed to accept standard 12 x 20 pans Fractional size pans and dishes can be used as well with a perforated shelf e For stirring the pan does not have to be removed from the steamer Pull pan 1 3 way out of the cavity and the entire surface is accessible e The door may be opened at any time during operation to remove or add food While the door is open the steamer will stop producing steam SUGGESTED COOKING TIMES These cooking times are for general guidance only Differences in food quality size shape thickness freshness load size and desired degree of doneness must be taken into consideration and adjustments made in time if necessary STRE 3D Cooking STRE 5D Cooking Product Quantity Time minutes Time minutes 18 5 6 Eggs 48 6 7 4 lbs 18 18 Potatoes Red 8 lbs 18 18 Rice 2 lbs 15 16 3 165 15 17 2 5 lbs 4 5 4 Shrimp Frozen 8 lbs 8 7 Corn Frozen 23 DN 2 29 7 5 lbs 5 45 5 165 5 5 4 Peas Frozen 12 lbs 10 8 2 5 lbs 4 3 25 8 165 6 5 5 5
11. temperature reaches 190 F 88 C Power Light Lights when the steamer has electric power and Control Lever is turned to ON COOKING TIPS e Schedule cooking of fresh vegetables so that they will be served soon after they are cooked If it is necessary to prepare them in advance they can be plunged into cold water drained thoroughly and held under refrigeration until needed for service Five pounds of cold cooked vegetables can be reheated in the steamer in 5 to 10 minutes depending upon the variety PAGE 8 OF 48 OWNER S MANUAL 1185184 SOUTH BEN D STRATOSTEAM COUNTERTOP STEAMER OPERATION avoid green yolk which is a deposit of iron sulfide chill the eggs immediately after removing from the steamer by plunging them into a cold water bath preferably containing ice e Aquick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has been lightly coated with salad oil Do not mix Steam until they are hard cooked Remove and chop as you would for egg salad The job of peeling is eliminated e Chicken sausage and or fish may be browned in an infra red or radiant broiler after steaming by brushing with melted margarine mixed with salad oil to give a golden brown color e Save juices from steamed meat and poultry to make soups sauces or casserole dishes e Chicken may be steamed in advance and then refrigerated Bring food back to 180 F before serving
12. 16 Contactor Check Top of Steamer ST No Continuity o THIS IS Mo View Looking Down Behind Contactor DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel Depress actuator on top of contactor Actuator should travel freely and spring back when released Check for continuity between contacts L1 and A as shown above There should be no continuity Repeat Step 4 for contacts L2 and B and for contacts L3 and C Remove wires B3 and B9 from contactor coil TE Or Or fF WN gt Place test leads on contactor coil terminals as shown in View Looking Down shown above and check resistance If resistance is not in the range 350 to 425 ohms replace contactor 9 Reconnect all wires SOUTH BEND OWNER s MANUAL 1185184 PAGE 27 OF 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 17 Timer and Buzzer Check C 0 Buzzer Inside of Control Panel DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel
13. 25 Troubleshooting Procedure Power Switch Check 26 Troubleshooting Procedure Contactor Check 27 Troubleshooting Procedure Timer and Buzzer Check 28 Troubleshooting Procedure Door Switch Check 29 Troubleshooting Procedure High Limit Thermostats Check 30 Troubleshooting Procedure Water Level Control Sensor Check 31 Troubleshooting Procedure Water Solenoid Check 32 Wiring Diagram for 208 220 240 Volt Models 33 Wiring Diagram for 480 Volt Models 34 SOUTH BEND OWNER s MANUAL 1185184 PAGE 19 OF 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER HOW THE STEAMER OPERATES Compared to steam cookers that have complicated boilers a StratoSteam steamer is a very simple machine The heating cartridges are integrated into the bottom plate of the cooking cavity and begin to heat immediately as soon as the steamer is turned on As water flows into the cooking cavity it covers the heated bottom plate and is converted to steam There is no pressure in the steamer From a cold start the steamer will heat up to cooking temperature in about 4 minutes The internal components of the steamer are shown in Figure 10 on the next page Turning the control lever to ON mechanically actuates the power switch and so turns on power to the rest of the circuitry The Power indicator light comes on Turning the control lever to ON also mechanically closes the cooking cavity drain valve The heating cartridges are controlled by a contactor The contactor is en
14. VENTS TOP VIEW REAR VIEW SOUTH BEND OWNER s MANUAL 1185184 PAGE 5 OF 48 SPECIFICATIONS STRATOSTEAM COUNTERTOP STEAMER ELECTRICAL REQUIREMENTS One fused electrical connection is required to the contactor of each steamer All steamers are shipped per customer order three phase or single phase A kit is available for field conversion to three phase or single phase The fused connection must be wired for the required voltage and maximum amperage as listed in the chart below Total Connected Amps Voltage Model STRE 3D Model STRE 5D 1 Phase 3 Phase 1 Phase 3 Phase 208 V 60 Hz 44 26 53 31 220 V 50 60 Hz 41 24 51 29 240 V 60 Hz 38 22 46 27 480 V 60 Hz 19 11 23 14 WATER REQUIREMENTS To meet warranty requirements the water supply must be as follows Connection 1 4 compression cold water Pressure 30 to 60 PSI Total Dissolved Solids TDS 60 PPM or less Hardness 2 grains 35 PPM or less pH 7 0 to 7 5 Maximum Fill Capacity 0 87 gallons Typical usage is 0 46 gallons per minute at 45 PSI In order to minimize service problems and to meet the warranty requirements a water treatment system softener is recommended when water quality does not meet the limits stated above DRAIN REQUIREMENTS The drain outlet has a 1 NPT female connector Do NOT directly connect the drain to a plumbing system unless you also install an open funnel downstream of this c
15. from the skid then remove the brackets from the steamer 3 If the steamer is to be installed on legs go to Step 2a If the steamer is to be installed without legs on a countertop go to Step 2b If the steamer is to be mounted on the optional cabinet base go to Step 2c If two steamers are to be stacked go to Step 2d PAGE 12 OF 48 OWNER S MANUAL 1185184 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER INSTALLATION STEP 2A ATTACH LEGS A set of four legs is packed with steamers ordered with legs A threaded hole is located at each corner Each leg has a corresponding mating thread The legs can be adjusted to overcome a slightly uneven surface 1 Raise the steamer sufficiently to allow the legs to be attached For safety shore up and support the steamer with an adequate blocking arrangement strong enough to support the load 2 Screw the legs into the holes see Figure 4 Note that the front legs are different than the rear legs 3 Lower the steamer gently onto a level surface Never drop or allow the steamer to fall 4 Make sure that the steamer is level both side to side and front to back If necessary adjust the height of each 5 Attach Legs leg by turning the foot pad of the leg Go on to Installation Step 3 Figure 4 SOUTH BEND OWNER s MANUAL 1185184 PAGE 13 or 48 INSTALLATION STRATOSTEAM COUNTERTOP STEAMER STEP 2B ATTACH TO COUNTERTOP If the steamer is to be instal
16. injury or death This symbol refers to a potential hazard or unsafe practice that could result in injury or A WARNING i 4 dis AUTION This symbol refers to a potential hazard or unsafe practice that could result in injury CAUTIO product damage or property damage NOTICE This symbol refers to information that needs special attention or must be fully understood even though not dangerous N WARNING FIRE HAZARD FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors and liquids in the vicinity of cooking appliances Keep area around cooking appliances free and clear of combustibles N WARNING BURN HAZARD Contact with hot surfaces will cause severe burns Always use caution when operating cooking appliances Stand back when opening the steamer door as hot steam or hot water may escape from the door opening Hot steam or hot water will flow out the drain located at the right rear bottom corner of the steamer Hot steam may escape from the pressure relief valve located at the top left rear corner of the steamer N WARNING ELECTRIC SHOCK HAZARD Disconnect the power to the appliance before cleaning Do not remove panels that require tools to remove NOTICE Southbend appliances are intended for commercial use only Not for household use Warranty will be void if service work is performed by other than a qualified technician or if other than genuine Southbend replacement parts ar
17. rear corner of the steamer The dial thermometer on the control panel is connected by a capillary tube to a sensor bulb located in the pressure relief vent The thermometer does not affect the operation of the steamer A mechanical timer activates a buzzer when the timer times out The timer does not affect anything else When the control valve is turned to OFF power to the electric circuitry is turned off which de energizes the contactor and so shuts off the heating cartridges Turning the control lever to OFF also de energizes the water solenoid turning off the water and mechanically opens the drain valve permitting all water to drain from the bottom of the cooking cavity PAGE 20 or 48 OwNER s MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 10 How the Steamer Operates i Safety SED Pressure Relief Vent Water Inlet Contactor ae cp 1 not visible Timer iba Buzzer not visible Drain Box Overflow Vent Thermometer not visible Power Light Water Drain gt iN not visible cS aN Control Lever ON OFF Power Switch not visible Water Level Contro Sensor not visible Heating
18. steamer first on either legs Step 2a a countertop Step 2b or the optional cabinet base Step 2c Remove if present the four chrome plated plugs from the holes in the top panel of the lower steamer Place the upper steamer on top of the lower steamer and line up the threaded holes on the bottom of the upper steamer with the holes in the top of the lower steamer Secure the upper steamer to the lower steamer with four 3 8 16 bolts The remaining steps of the installation must be performed for both steamers they do not share any connections internally PAGE 14 OF 48 OWNER S MANUAL 1185184 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER INSTALLATION r Figure6 Location of Connections and Vents Pressure Relief Vent do not obstruct Electric Cable Entry Hole connection is made inside amp Water Inlet Connection 1 4 compression Drain Box Emergency Overflow Vent do not obstruct Water Drain Connection 1 NPT female STEP 3 DRAIN CONNECTION The drain outlet is located on the back of the steamer as shown in Figure 6 The drain connector on the steamer is 1 32 mm NPT female Position the steamer near but not on top of an open floor drain DO NOT directly plumb the steamer unless you also install an open funnel downstream of this connection in the drain system Make the drai
19. 185184 PAGE 11 OF 48 INSTALLATION STRATOSTEAM COUNTERTOP STEAMER INSTALLATION CAUTION Do not locate steamer adjacent to any high heat or grease producing piece of equipment such as a range top griddle fryer etc that could allow radiant heat to raise the exterior temperature of the steamer body above 130 F 54 C DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT NOTICE These installation procedures must be followed by qualified personnel or warranty will be void Local codes regarding installation vary greatly from one area to another The National Fire Protection Association Inc states in its NFPA 96 latest edition that local codes are the authority having jurisdiction when it comes to installation requirements for equipment Therefore installations should comply with all local codes The steamer when installed must be electrically grounded and comply with local codes or in the absence of local codes with the National Electrical Code ANSI NFPA 70 latest edition Canadian installations must comply with CSA Standard C22 2 No 109 M1981 General Requirements Canadian Electrical Code Part Il 109 M1981 Commercial Cooking Appliances NOTICE EXHAUST FANS AND CANOPIES It is recommended that the steamer be installed under a ventilation hood Consult local codes for proper installation of hoods Proper ventilation is the owner s responsibility Any problem due to improper ventilation will not be cove
20. 36 1 1 FLOOR PANEL 6 1185103 1 SIDEWALL ASSEMBLY STRE 3D 1185123 1 SIDEWALL ASSEMBLY STRE 5D 7 1178668 1 PAN GUIDE LEFT SIDE STRE 3D 1178664 1 PAN GUIDE LEFT SIDE STRE 5D 8 1178663 1 PAN GUIDE RIGHT SIDE STRE 3D 1178669 1 PAN GUIDE RIGHT SIDE STRE 5D 9 1185019 2 SIDE PANEL LEFT OR RIGHT STRE 3D 1185137 2 SIDE PANEL LEFT OR RIGHT STRE 5D 10 1185020 1 1 TOP PANEL 11 1 2476 2 2 PLUG BUTTON ZN PLATED 5 8 12 1185042 REAR INSULATING COVER STRE 3D 1185138 1 REAR INSULATING COVER STRE 5D 13 1185075 1 REAR PANEL ASSEMBLY STRE 3D 1185121 1 REAR PANEL ASSEMBLY STRE 5D 14 1185189 1 COVER SIDE INSULATION STRE 3D 1185192 1 COVER SIDE INSULATION STRE 5D 15 1185078 1 1 BRACKET CONT S A 16 1185172 1 1 WIRING SUPPORT BRACKET 17 1185067 1 1 BOTTOM PANEL ASSEMBLY 18 1185185 1 1 PANEL COVER BOTTOM INSULATION 19 1178485 2 2 FRONT LEG 20 1178486 2 2 REAR LEG Quantity of part used may depend on model STRE 3D or SRTE 5D PAGE 36 oF 48 OWNER S MANUAL 1185184 SOUTHBEND SERVICE STRATOSTEAM COUNTERTOP STEAMER Figure 24 Structural Parts page See parts list on previous PAGE 37 OF 48 1185184 5 MANUAL SOUTHBEND OWNE SERVICE Figure 25 Door Assembly Parts Note The entire door ass
21. 46500 16 1 4LOCK WASHER 14 1146201 16 1 4 X 30 X 3 4 HEX HEAD 15 1174260 1 LEG PACKAGE set four legs not including bolts leg pads or lock washers 1174262 1 EARTHQUAKE LEGS SS set of four Not shown on drawing PAGE 44 OF 48 OWNER S MANUAL 1185184 SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE Figure 30 Cabinet Base Parts See parts list on previous page SOUTH BEND OWNER s MANUAL 1185184 PAGE 45 or 48 STRATOSTEAM COUNTERTOP STEAMER Notes PAGE 46 48 OWNER S MANUAL 1185184 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER Notes SOUTH BEND OWNER s MANUAL 1185184 PAGE 47 OF 48 STRATOSTEAM COUNTERTOP STEAMER STRATOS team StratoSteam Countertop Steamer Models STRE 3D and STRE 5D Genuine Parts ect YOU All Ways Commercial Food Equipment Service Association A product with the Southbend name incorporates the best in durability and low maintenance We all recognize however that replacement parts and occasional professional service may be necessary to extend the useful life of this appliance When service is needed contact a Southbend Authorized Service Agency or your dealer To avoid confusion always refer to the model number serial number and type of your appliance NSF 47 LISTED Southbend 1100 Old Honeycutt Road Fuquay Varina NC 27526 www southbendnc
22. 81 1 PIN 250 DIA SS CAST LATCH STEAMER 6 1177082 1 SPRING DOOR HANDLE 7 PH 292 1 NYLON WASHER 1 4 X 1 2 X 1 8 8 6600402 1 RING RETAINING S S COMBI SOUTH BEND OWNER s MANUAL 1185184 PAGE 39 OF 48 SERVICE Figure 27 STRATOSTEAM COUNTERTOP STEAMER Control Panel Parts Key Part Number Qty Description 1 17 1185039 1 CONTROL PANEL ASSEMBLY assembled 1170337 1 KNOB 1185058 1 POLYPANEL CONTROL 1185038 1 PANEL CONTROL W A 1185205 1 GUAGE THERMOMETER 2 IN 1170350 1 LIGHT AMBER 240V SIGNAL 1178388 1 VALVE LEVER W A 1 2 3 4 5 6 7 1177770 1 BUSHING VALVE LEVER MOUNT 8 1177865 1 NUT HEX 5 8 18 BRASS 9 1178276 1 CAM ACTUATOR 10 1178549 1 SCREW SET 11 1185056 1 BRACKET ON OFF SWITCH 12 1183429 2 INSERT KNURLED 13 6600430 2 LOCKNUT 14 1178535 1 SWITCH POWER 15 1146320 2 SCREW 6 32X1 ROUND HD 16 1175712 1 BUZZER ASSEMBLY 17 1178341 1 TIMER MECHANICAL 18 1185080 1 GASKET CONTROL PANEL 19 1185031 1 VALVE ACTUATION ROD 20 1178393 1 1 8X1 1 4 18 8 COTTER PIN 1185161 1 WIRING HARNESS Not shown on drawing PAGE 40 48 OwNER s MANUAL 1185184 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER Figure 28 Heating Cartridges Thermostats
23. 84 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 12 Steamer Not Heating Up Properly or Not Cooking Properly Power Light is Lit Power light is lit Turn steamer and check that it drains completely If steamer does not drain check drain path for obstructions Turn steamer back on and wait 10 minutes Yes Check that water supply pressure is adequate DISCONNECT POWER AT CIRCUIT BREAKER y y DISCONNECT POWER AT CIRCUIT BREAKER Check high limit thermostats see page 30 y High limit thermostats OK Check door switch see page 29 No Door switch OK Yes Replace high limit thermostats as necessary Replace door switch C Steamer not heating properly or not cooking properly Is water level at normal level in cavity Check resistance between heating cartridge contactor terminals Reconnect door switch lead wires and replace heating cartridges as necessary see page 25 Y Y Check water solenoid see page 32 Check water level control sensor see page 31 r No Water solenoid OK Yes M Wesen No Water level control Yes sensor OK I Replace water solenoid Check for loose or broken wires see wiring diagram Replace water level If wiring is OK remove screen control sensor from straine
24. Elements 6 High Level Thermostats 3 Rod Connecting Control Lever to Drain Valve SOUTH BEND OWNER s MANUAL 1185184 PAGE 21 OF 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 11 Steamer Not Heating Up Power Light Is Not Lit see page 27 Steamer not heating up Power light not lit DISCONNECT Te CIRCUIT BREAKER Remove right ae for access Reconnect Umum circuit breaker Turn lever to ON position and a door to actuate door switch Y Check voltage between terminals L1 and L3 on contactor Is measured voltage 208 220 or 240 volts No Yes DISCONNECT POWER AT CIRCUIT BREAKER Test operation of power switch see page 26 Replace if Y necessary If power switch is OK replace Power light and follow procedure on page 23 Check resistance between heating cartridge contactor terminals as described on page 25 Is measured resistance in the range specified on Yes No page 25 Disconnect all the heating Check main fuses 480V cartridges from the contactor models only and replace as Measure the resistance across needed the leads each cartridge Replace any cartridge that shows either an open or short circuit PAGE 22 or 48 OwNER s MANUAL 11851
25. OW REGULATOR 10 PP 286 1 FITTING 3 8 NPT X 1 4 COMP 11 1185151 1 TUBE 1 4 WATER INLET P5552 1 FITTING 1 4 COMP X 1 8 NPT 12 1185152 1 TUBE 1 4 COOLANT 13 P 4119 1 ELBOW 14 1174620 1 SPRAY NOZZLE 15 1185140 1 DRAIN BOX COVER PANEL 16 1185106 1 DRAIN VALVE 17 1185107 1 3 4 NPT X 3 4 TUBE COMPRESSION ELBOW 18 1185109 1 3 4 TUBE TO 1 NPT M THRU ADAPTER 19 PP 439 1 1 NPT F TEE 20 1185108 1 3 4 OD SS DRAIN TUBE Not shown on drawing PAGE 42 OF 48 OwNER s MANUAL 1185184 VASOUTHBEND SERVICE STRATOSTEAM COUNTERTOP STEAMER Figure 29 Water Train Parts See parts list on previous page PAGE 43 OF 48 SOUTH BEND OWNER s MANUAL 1185184 SERVICE STRATOSTEAM COUNTERTOP STEAMER Cabinet Base Parts See drawing on following page Key PartNumber Qty Description 1 1183993 2 PANEL 24 SS DOOR 2 1183989 2 LINING 24 SS DOOR 3 1183987 2 HANDLE CATCH DOOR 1182637 2 CATCH MAGNETIC SGS 4 1183985 1 HINGE ASSEMBLY UPPER LEFT 5 1183983 1 HINGE ASSEMBLY UPPER RIGHT 6 1183984 1 HINGE ASEMBLY LOWER RIGHT 1183986 1 HINGE ASSEMBLY LOWER LEFT 7 1184527 1 COVER 24 BASE BOTTOM 8 1185141 1 BODY SIDE CAB SS OPEN LT 9 1185144 1 PANEL TOP CABINET 10 1185143 1 BODY BACK 24 CABINET 11 1185142 1 BODY SIDE RT 12 1172650 4 LEG PAD 3 4 X 10 HOLE 13 11
26. VOLTAGE 208 220 240 PHASE 1 3 1 3 1 3 AMPERAGE 53 31 51 29 46 27 72 n WIRING DIAGRAM P N L 207220240 nee SOUTH BEND OWNER s MANUAL 1185184 PAGE 33 or 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 23 Wiring Diagram for 480 Volt Models Ea 2 ALL STRE 3D ELEMENTS ARE 1500 W EACH b ALL STRE 5D ELEMENTS ARE 1834 W EACH CONTACTOR SINGLE PHASE WARNING THIS UNIT REQUIRES A KIT 31 LT TO BE FIELD CONVERTED FROM THREE PHASE TO SINGLE PHASE OR VICE VERSA CONSULT FACTORY FOR PHASE CHANGES FUSE FUSE No N 00000 TRANSFORMER B B 4 4 y POWER MICROSWITCH POWER MICROSWITCH No 4 4 115 6 COM NC SMITH SSA POWER LIGHT BUZZER GY Ww G 1 114 656 6 Koy DOOR SWITCH THERMOSTAT NC e ecce ues COM 5 ATT E 5 Lt 6 HEATER T STATS 016 CONTACTOR COIL conan
27. and Contactor Parts ene EL SERVICE Key Part Number aha Description 1 1181032 1 1 208 240V 2 1181501 6 HEATER CARTRIDGE 208V 60HZ for Model STRE 3D 1181771 6 HEATER CARTRIDGE 208V 60HZ for Model STRE 5D 1181502 6 HEATER CARTRIDGE 220V 50 60HZ for Model STRE 3D 1181772 6 HEATER CARTRIDGE 220V 50 60HZ for Model STRE 5D 1181503 6 HEATER CARTRIDGE 240V 60HZ for Model STRE 3D 1181773 6 HEATER CARTRIDGE 240V 60HZ for Model STRE 5D 1181504 6 HEATER CARTRIDGE 480V 60HZ for Model STRE 3D 1181774 6 HEATER CARTRIDGE 480V 60HZ for Model STRE 5D 3 1185197 3 3 HIGH TEMP LIMIT THERMOSTAT 4 1185177 1 1 CONTROL THERMOSTAT Quantity of part used may depend on model STRE 3D or SRTE 5D VA4 SOUTH BEND OWNER s MANUAL 1185184 PAGE 41 or 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER Water Train Parts See drawing on following page Key PartNumber Qty Description 1 11 1184263 1 COLD WATER FILL ASSEMBLY assembled 1 1185150 1 1 4 COMPRESSION BULKHEAD FITTING 2 1185149 1 TUBE WATER INLET 3 P4119 1 ELBOW BRASS 4 1184260 1 STRAINER Y INLINE 5 1176384 1 NIPPLE 1 8 NPT 3 4 LNG 6 1174933 1 SOLENOID VALVE 7 1184261 1 TEE 1 8 STREET 8 1184262 1 REDUCER 3 8 TO 1 8 NPT 9 PP 636 1 FL
28. ce of local codes with the National Electrical Code ANSI NFPA 70 latest edition Canadian installations must comply with CSA Standard C22 2 No 109 M1981 General Requirements Canadian Electrical Code Part Il 109 M1981 Commercial Cooking Appliances Southbend reserves the right to change specifications and product design without notice Such revisions do not entitle the buyer to corresponding changes additions or replacements for previously purchased equipment This product is intended for commercial use only not for household use CLEARANCES N WARNING MINIMUM CLEARANCES FROM COMBUSTIBLE CONSTRUCTION Minimum clearance from combustible and non combustible surfaces is 0 on the sides bottom and top and 4 on the rear Adequate clearance must be provided in the aisle in front of the steamer to permit operation including pulling out of pans Steam may escape from the pressure relief valve at the top left rear corner of each steamer and from the door opening when the door is opened Installation under a vented hood is recommended A steamer may be installed on combustible and non combustible countertops DIMENSIONS The dimensions of the steamer are shown in Figure 2 on the next page The following table lists the interior dimensions and the crate dimensions and weight Model Interior Dimensions Pan Capacity Crate Dimensions Crated Width Depth Height 1 2 5
29. com PAGE 48 OF 48 OWNER S MANUAL 1185184 VASOUTHBEND
30. d clean pans 3 Remove and clean pan supports and cavity bottom cover Wash separately in a sink with a mild detergent and warm water Dry thoroughly with a clean cloth Non metallic scouring pads may be used to remove cooked on deposits 4 Clean all interior surfaces with mild detergent warm water and a non metallic pad If discoloration of surfaces starts due to buildup of seasonings or food products remove them using a non metallic scouring pad RINSE THOROUGHLY WITH CLEAN WATER Dry thoroughly with a clean cloth Ensure drain opening inside of cavity is clear Clean drain opening Place cleaned cavity bottom cover pan supports and pans back into their correct positions oN OH Leave the door open at night after cleaning to allow complete drying and to prolong the life of the door gasket PERIODIC DE LIMING AS NEEDED If lime or mineral deposits start to buildup on the cavity interior they should be removed with a non caustic de liming solution such as Lime A Way Follow the manufacturer s instructions for use of the de liming solution STAINLESS STEEL SURFACES To remove normal dirt grease and product residue from stainless steel surfaces that operate at LOW temperature use ordinary soap and water with or without detergent applied with a sponge or cloth Dry thoroughly with a clean cloth To remove BAKED ON grease and food splatter or condensed vapors apply cleanser to a damp cloth or sponge and rub cleanser on the
31. e installed Give this Owner s Manual and important papers to the proper authority to retain for future reference Copyright 2004 by Southbend All rights reserved Published in the United States of America PAGE 2 OF 48 OwNER s MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER INTRODUCTION INTRODUCTION Congratulations You have purchased one of the finest pieces of heavy duty commercial cooking equipment on the market You will find that your new equipment like all Southbend equipment has been designed and manufactured to meet the toughest standards in the industry Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations With proper care and field maintenance you will experience years of reliable trouble free operation For best results read this manual carefully RETAIN THIS MANUAL FOR FUTURE REFERENCE This manual is for Southbend StratoSteam Countertop Steamer models STRE 3D and STRE 5D The manual is divided into six sections Introduction 3 4 Operation 7 Cleaning amp Maintenance 10 12 EZ 19 Each steamer has two serial plates located on the exterior of the steamer see Figure 1 below Read these instructions carefully before attemp
32. embled can be ordered see page 36 0 1 STRATOSTEAM COUNTERTOP STEAMER Key Part Number Qty Description 1 1177317 1 LATCH ASSEMBLY 2 1177344 4 SCREW 10 24X3 4 SLOTTED HEX 3 1146527 6 WASHER 10 LOCK SS 300 4 1146526 4 WASHER 10 FLAT 5 1185053 1 PANEL W A R2 STACKABLE 6 1185028 2 HINGE PLATE W A 7 1185115 1 GASKET DOOR R2 REDESIGN 8 1146268 2 BOLT 1 4 20X5 8 HEX HEAD SS 9 6600412 2 LOCK WASHER SS 10 1177086 1 RETAINER 11 1185048 1 TRAY DOOR CNDSATION 12 1146390 4 SCREW 10 24X1 2 SS TRUSS SLOT 13 PH 292 2 NYLON WASHER 1 4 X 1 2 X 1 8 14 1185029 1 INSULATION DOOR 15 1185023 1 SUPPORT W A DOOR GASKET 16 1173254 8 SCREW 6 32X3 4 SELF TAP 17 1185118 1 RETAINER DOOR GASKET 18 1180460 4 WASHER FLAT 10 19 1173224 4 SCREW 1 2 20 X 5 8 S SLOT TRS PAGE 38 OF 48 OwNER s MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER Figure 26 Door Switch Parts Note The entire door switch assembled can be ordered see page 36 SERVICE Key PartNumber Qty Description 1 1185070 1 ARM DOOR SW SWING STRATOSTEAM 2 1185071 1 BRACKET W A STRATOSTEAM DOOR SWITCH 3 1185195 1 SWITCH DOOR SPDT 15 AMP SUBMINIATURE 4 1146320 2 SCREW 6 32X1 ROUND HEAD 5 11770
33. ergized turning on the heating cartridges if 1 the door is shut as sensed by the door switch 2 the steamer is not overheated as sensed by the high limit thermostats and 3 if there is water in the bottom of the steamer cavity as sensed by the water level control sensor under the cavity The flow of water into the cooking cavity is controlled by the water solenoid which is energized turning on the water when the control lever is turned to ON and the door is shut Hence when cooking water flows continuously into the cooking cavity If a high level thermostat detects that the steamer is overheating or if the water level control sensor which is a thermostat detects low water by sensing overheating the contactor is de energized turning off the heating cartridges Overheating may be caused by too little water entering the cavity or by lime buildup inside the cavity reducing the conduction of heat to the water During operation excess heated water flows into the drain box where it mixes with a small stream of cold water that is continuously supplied to the drain box to prevent the draining water from being too hot for the plumbing pipes Water drains from the drain box out the water drain on the rear of the steamer If the drain is clogged water backing up into the drain box will escape through the drain box overflow vent on the rear of the steamer Any excess steam is vented out the pressure relief valve located at the top left
34. ight side panel of the steamer N WARNING A POSITIVE GROUND CONNECTION IS ESSENTIAL DO NOT ALLOW ANY TAMPERING OR ADJUSTMENT OF ANY CONTROL OR WIRING THE STEAMER IS FACTORY SET ADJUSTING ANY INTERNAL COMPONENT CAN VOID THE WARRANTY THIS STEAMER REQUIRES A KIT TO BE FIELD CONVERTED FROM THREE PHASE TO SINGLE PHASE OR VICE VERSA CONSULT FACTORY FOR PHASE CHANGES For 3 wire 3 phase installations connect wires L1 L2 and L3 to the three terminals on the upper end of the contactor For 2 wire 1 phase installations connect wires L1 and L2 to the two outer terminals on the upper end of the contactor Make the electrical ground connection to the ground lug located at the top right hand corner of the contactor bracket r Figure 9 Electrical Connection Cable Support Contactor Bracket with clamp Hole for Cable Conduit with fitting Connections Connections to Contactor for to Contactor for 3 Phase Models 1 Phase Models 1 Top of Top of Steamer Steamer ID HS
35. ity If the continuity checks are not correct replace the door switch m Reconnect connector the wiring harness to the switch terminals SOUTH BEND OWNER s MANUAL 1185184 PAGE 29 or 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 19 High Limit Thermostats Check T Allow cavity bottom to cool before performing this test DISCONNECT POWER AT CIRCUIT BREAKER Remove left side panel Disconnect wire B4 from left as shown above high limit thermostat Disconnect wire 5 from right high limit thermostat Disconnect remaining high limit thermostat wires B11 and B12 NO af WN gt Test each high limit thermostat for continuity as shown above There should be continuity when the thermostat is cool Replace as necessary 8 Reconnect wires PAGE 30 OF 48 OWNER S MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 20 Water Level Control Sensor Check DISCONNECT POWER AT CIRCUIT BREAKER Remove the left and right side panels 1 2 3 Remove bottom panel four screws 4 Remove insulation cover panel four nuts 5 Locate the water level control sensor at the rear edge of the rear element block Disconnect wires B1 and B2 from the sensor 6 Place test
36. leads across water level control sensor terminals as shown above and check for continuity when the sensor is cool If no continuity replace sensor 7 Reconnect wires and reassemble SOUTH BEND OWNER s MANUAL 1185184 PAGE 31 OF 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 21 Water Solenoid Check DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel Disconnect wires B6 and B7 from water solenoid lead wires Place test probes into water solenoid lead wires as shown above Resistance should be approximately 800 ohms Replace if necessary QrOr Apply waterline pressure to water inlet Water should not leak out of the compression fittings If necessary replace water solenoid Check to see that water is slowly running into the cooking cavity 7 Reconnect solenoid lead wires and reconnect power to steamer When power is turned on with the steamer cool the solenoid should click If no click is heard test for 200 to 240 volts on wires B6 and B7 If 200 to 240 volts is present and the water solenoid does not click replace water solenoid PAGE 32 or 48 OwNER s MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 22 Wiring Diagram for 208 220 240 Volt Models NOTE a ALL STRE 3D ELEMENTS ARE 1500 W EACH b ALL STRE 5D ELEMENTS ARE 1834 W EACH T TT JT CONTACTOR L1 12
37. led on a countertop or other surface without using legs the steamer must be sealed to the surface to prevent any water grease etc from accumulating under the steamer The steamer can be bolted to the surface but will still have to be sealed Make sure that the installed steamer is level before applying the sealant The installer may use GE or Dow Corning RTV type sealant Consult local code for exact requirements 1 Lower the steamer gently onto a level surface Never drop or allow the steamer to fall If desired bolt the steamer to the surface use 3 8 16 bolts to fit the threaded holes used by the legs Make sure that the steamer is level both side to side and front to back Apply sealant around all four bottom edges of the steamer see Figure 5 Som Go on to Installation Step 3 r Figure 5 Installation on Countertop SERIE STEP 2C MOUNTING CABINET BASE If the steamer is to be mounted on the optional cabinet base first attached the legs to the cabinet base if not already attached Then place the steamer on top of the cabinet base and line up the threaded holes on the bottom of the steamer with the holes in the cabinet base top Secure the steamer to the base with four 3 8 16 bolts Go on to Installation Step 3 STEP 2D STACKING TWO STEAMERS If two steamers are to be stacked mount the lower
38. metal in the direction of the polishing lines on the metal Rubbing cleanser as gently as possible in the direction of the polished lines will not mar the finish of the stainless steel NEVER RUB WITH A CIRCULAR MOTION Soil and burnt deposits which do not respond to the above procedure can usually be removed by rubbing the surface with SCOTCH BRITE scouring pads or STAINLESS scouring pads DO NOT USE ORDINARY STEEL WOOL as any particles left on the surface will rust and further spoil the appearance of the finish NEVER USE A WIRE BRUSH STEEL SCOURING PADS EXCEPT STAINLESS SCRAPER FILE OR OTHER STEEL TOOLS PAGE 10 OF 48 OWNER S MANUAL 1185184 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER CLEANING amp MAINTENANCE Surfaces which are marred collect dirt more rapidly and become more difficult to clean Marring also increases the possibility of corrosive attack Refinishing may then be required Heat tint is darkened areas that sometimes appear on stainless steel surfaces where the area has been subjected to excessive heat These darkened areas are caused by thickening of the protective surface of the stainless steel and are not harmful Heat tint can normally be removed by the foregoing but tint which does not respond to this procedure calls for a vigorous scouring in the direction of the polish lines using SCOTCH BRITE scouring pads or a STAINLESS scouring pad in combination with a powered cleanser SOUTH BEND OWNER S MANUAL 1
39. n line from the steamer to the air gap above the open funnel as short as possible There should be no horizontal piping between the steamer and the air gap above the open funnel The open funnel is intended to eliminate any water from entering the steamer because of a blocked drain and it also prevents any back pressure within the steamer cavity Any connection that allows the build up of back pressure in the steamer such as a reduction in pipe size to a line smaller than 1 or more than one 90 degree angle in the line prior to the open funnel drain discharge point may cause personal or property damage and will therefore void the warranty The steamer is a pressureless free venting steam cooker and will not operate properly unless the drain line is short at a steep angle and open See Figure 7 on the next page SOUTH BEND OWNER s MANUAL 1185184 PAGE 15 or 48 INSTALLATION STRATOSTEAM COUNTERTOP STEAMER r Figure7 Water Drain lt Stand Pipe pz 90 Air Gap 4 pc Air Gap 4 Air Ga p Y p 7 8 1 Floor Drains STEP 4 WATER CONNECTION N WARNING Do not connect steamer to a hot water line A hot water connection will damage the steamer NOTICE To meet warranty requirements the supply water must meet the following specifications Pressure 30 to 60 PSI 205 to 410 kPa Total Dissolved S
40. occur during operation Problem Possible Causes and Solutions Steamer does not heat up at all Electric power is shut off Turn on power Water supply is shut off Turn on water Not enough water is entering steamer Check water supply Lime build up De lime steamer cavity see page 10 If water is OK and there is little lime build up call repair service Steamer does heat up but does not produce enough steam Door is open or ajar Close steamer door completely Lime build up De lime steamer cavity see page 10 Not enough water Check water supply Steamer does not drain correctly Clogged drain on inside of steamer cavity Check and clear Clogged drain outside of steamer Check and clear SOUTH BEND OWNER s MANUAL 1185184 PAGE 7 OF 48 OPERATION STRATOSTEAM COUNTERTOP STEAMER r Figure 3 Controls Timer 9 Set for up to 60 minutes as a reminder to operator DOES NOT CONTROL STEAMER When buzzer sounds turn knob counterclockwise to silence the buzzer STRATOS team vq 271 SOUTHBEND OFF Control Lever Turn to ON to cook Steamer will reach cooking temperature in about 4 minutes Turn to OFF to shut down or to conserve water and electricity during idle periods A Thermometer Indicates temperature in cooking cavity Steamer is ready to cook when
41. olids TDS 60 PPM or less Hardness 2 grains 35 PPM or less pH 7 0 to 7 5 Connect a cold water line to the water inlet strainer on the back of the steamer as shown in Figure 6 The connector on the steamer is a 1 4 6 mm compression fitting NOTE To facilitate cleaning and allow access to rear of the steamer flexible connections are recommended A shut off valve at or near the rear of the steamer is highly recommended Also an accessible water filter is recommended to help keep water quality within the requirements described above See Figure 8 below r Figure 8 Water Connection Cold Water Steamer Supply Shut Off Filter Valve PAGE 16 OF 48 OWNER S MANUAL 1185184 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER INSTALLATION STEP 5 ELECTRICAL CONNECTION The electric connection is made to the contactor which is located inside the service compartment on the right side of the steamer The right side panel must be removed to gain access to the contactor A hole on the rear of each steamer is provided for a 3 4 conduit fitting solid or flex An electric cable support bracket and clamp are located inside of the service compartment to the right and above the contactor see Figure 8 Be sure that the input voltage and number of phases matches the requirement stated on the serial plate The steamer is factory wired per customer order A wiring diagram is attached to the inside of the r
42. onnection see Figure 7 on page 16 There must be no back flow or back pressure into the drain connection PAGE 6 OF 48 OWNER S MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER OPERATION OPERATION NOTICE WATER SPECIFICATION To meet warranty requirements supply water must meet the following specification Total Dissolved Solids TDS 60 PPM or less 5 2 Grains 35 PPM or less pH Factors 7 0 to 7 5 STARTUP Turn control lever to ON position see Figure 3 The steamer will fill automatically and be ready for cooking in about four minutes OPERATION N CAUTION HOT STEAM WILL ESCAPE WHEN DOOR IS BEING OPENED TO PREVENT BURNS KEEP HANDS AND FACE AWAY FROM STEAM When turned ON the steamer operates continuously To save water and electricity turn the control lever to OFF when the steamer is not in use Suggested cooking times for various foods are shown in the table in the following section Pan specifications are shown on page 4 The door may be opened or closed at any time The steamer temporarily shuts off while the door is open Timer can be used as a reminder to the operator The timer does NOT turn the steamer on or off SHUTDOWN Turn lever to the OFF position The water in the bottom of the cavity will automatically drain TROUBLESHOOTING BY OPERATOR The following table lists the possible causes and solutions of problems that may
43. r and clean or replace as necessary Reassemble reconnect and Check contactor see page 27 recheck the steamer If water Contactor OK still does not enter the N steamer examine the water o solenoid and inline Y strainer for obstructions or deposits Clean or replace as Replace contactor Check for loose broken necessary wires see wiring diagram If wiring is OK check that heating cartridges are secure tighten to 75 inch pounds of torque SOUTH BEND OWNER s MANUAL 1185184 PAGE 23 OF 48 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 13 Buzzer Does Not Come On When Timer Runs Out C Buzzer does not come on when timer runs out DISCONNECT POWER CIRCUIT BREAKER Y Set timer for 5 minutes Remove right side panel for access Yes Replace timer Disconnect buzzer lead wires from the timer Check the timer see page 28 Replace timer Replace buzzer 24 48 OWNER S MANUAL 1185184 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 14 Heating Cartridge Check at Contactor ak Top of Steamer eL
44. red by warranty LEVELING Steamer must be level for proper operation Improper leveling may void the warranty STEP 1 UNPACKING IMMEDIATELY INSPECT FOR SHIPPING DAMAGE All containers should be examined for damage before and during unloading The freight carrier has assumed responsibility for its safe transit and delivery If damaged equipment is received either apparent or concealed a claim must be made with the delivering carrier Apparent damage or loss must be noted on the freight bill at the time of delivery The freight bill must then be signed by the carrier representative Driver If the bill is not signed the carrier may refuse the claim The carrier can supply the necessary forms A request for inspection must be made to the carrier within 15 days if there is concealed damage or loss that is not apparent until after the equipment is uncrated The carrier should arrange an inspection Be certain to hold all contents plus all packing material Do the following 1 Cutthe banding straps and remove the corrugated cardboard surrounding the steamer If legs were shipped in the same container set them aside for installation in later steps of this procedure Do not remove any tags or labels attached to the steamer until the steamer is installed and working properly 2 the steamer was shipped on a wooden skid cut the banding strap holding the steamer to the wooden skid unbolt the shipping hold down brackets
45. rts including parts not listed in this manual may be ordered either through a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency When ordering parts please supply the Model Number Serial Number Part Number and Part Description This section contains troubleshooting flowcharts procedures and electric schematics to assist a qualified service technician in the servicing of a StratoSteam countertop steamer A description of how the steamer operates appears on the next page To remove a side panel for access to the interior remove the securing screw near the center of the bottom edge of the panel To remove the top panel remove the two securing screws on the rear face then slide the top panel forward and off The door is field reversible contact Southbend for instructions TROUBLESHOOTING FLOWCHARTS PROCEDURES AND WIRING DIAGRAMS Find the symptom below that corresponds to the malfunction then turn to the corresponding page Follow the flowchart on that page until the problem is solved Troubleshooting Flowchart Procedure or Wiring Diagram Page Troubleshooting Flowchart Steamer Not Heating Up Power Light Is Not Lit 22 Troubleshooting Flowchart Steamer Not Heating Up Properly or Not Cooking Properly Power Light is Lit 23 Troubleshooting Flowchart Buzzer Does Not Come On When Timer Runs Out 24 Troubleshooting Procedure Heating Cartridge Check at Contactor
46. steam is escaping from the vent at the top left rear corner of the steamer Move the ON OFF lever to the OFF position and check that the Power light goes out Also check that the water is draining correctly into the drain and that the steamer completely drains STEP 8 SHUT DOWN AND WIPE CLEAN STEAMER Complete the installation by leaving the steamer ready for customer use 1 Allow the steamer to cool 2 Wipe clean all surfaces 3 4 Make sure that a copy of this manual will be available to the people who will operate and maintain the Unless the steamer is to be placed in service immediately turn off the electric power supply and water supply steamer PAGE 18 OF 48 OWNER S MANUAL 1185184 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE SERVICE WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN AND KNOWLEDGEABLE WITH THE OPERATION OF COMMERCIAL COOKING EQUIPMENT TO ASSURE YOUR CONFIDENCE CONTACT YOUR AUTHORIZED SERVICE AGENCY FOR RELIABLE SERVICE DEPENDABLE ADVICE OR OTHER ASSISTANCE AND FOR GENUINE FACTORY PARTS NOTICE INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID THE WARRANTY ON THIS EQUIPMENT A serial plate is located on the right side of the steamer near the top right corner A second serial plate is located on the rear of the steamer near the top left corner see Figure 1 on page 3 Replacement pa
47. ting installation Installation and initial startup should be performed by a qualified installer Unless the installation instructions for this product are followed by a qualified service technician a person experienced in and knowledgeable with the installation of commercial gas and or electric cooking equipment then the terms and conditions on the Manufacturer s Limited Warranty will be rendered void and no warranty of any kind shall apply In the event you have questions concerning the installation use care or service of the product write to Southbend 1100 Old Honeycutt Road Fuquay Varina North Carolina 27526 USA r Figure 1 Location of Serial Plates V Main Serial Plate w all information Second Serial Plate model number serial D number voltage and number of phases lt SOUTH BEND OWNER s MANUAL 1185184 PAGE 3 OF 48 SPECIFICATIONS STRATOSTEAM COUNTERTOP STEAMER SPECIFICATIONS NOTICE Local codes regarding installation vary greatly from one area to another The National Fire Protection Association Inc states in its NFPA 96 latest edition that local codes are the authority having jurisdiction when it comes to installation requirements for equipment Therefore installations should comply with all local codes The steamer when installed must be electrically grounded and comply with local codes or in the absen
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