Sony NSR-1100 User's Manual
Contents
1. If registering two or more Barix made Barionet I O devices all pins incorporated in all the registered Barionet devices are displayed in random order under Barionet in the device tree To work around this use the single Barionet device V11N 78 When manual recording is performed when monitoring an AXIS camera with MPEG4 codec selected there are cases where no image audio is recorded for the first 5 seconds V11N 423 When you reboot AXIS camera and have recording or action schedules which uses AXIS camera input pin for event trigger there are some cases where these schedules doesn t work correctly To enable the schedules be sure to deselect the Enable checkbox and apply in that camera s Sensor In tab and then select the enable check box again and apply VT1 2203 5 2 1 3 Schedule Configuration The problem that occurs when configuring the event alarm actions If you change the tour setting in the device menu while the Preset Tour on Camera Action tab is already made the value of Action end preset that was 36 NSR 1000 Series v1 1 1 Release Note configured before may disappear on Camera Action tab After the tour settings are updated in the device menu be sure to reconfigure Action end preset V11N 54 The problem that occurs when configuring the event alarm actions If you change target devices for the action on the right side of the screen after some conditions for event alarm actions are changed in2. as recording storage it is recommended to segment the record by setting a recording schedule that inserts a 1 second recording break each day in the recurrent schedule of the normal recording V11N 38 e g Start time 00 00 00 End time 23 59 59 4 1 4 Main Window Monitoring There is a problem that FPS value decreases slightly each time recording starts stops This happens when a different video setting is made for the monitoring setting and scheduled recording setting V11R 625 When focus or bright adjustment is carried out during recording frame loss may occur V11N 489 If the hotspot and a Monitor Frame during PLAYBACK exist in one layout when the Monitor Frame is selected audio cannot be output Please do PLAYBACK after selecting and activating the monitor frames other than the hot spot when it is an active monitor frame VT1 2247 The value of Focus Brightness and Day Night in Adjust tab at Camera Control pane are not updated when these values are changed from other clients or browser VT2 750 While executing the VMD Recorder motion detection function there are cases where any one of the four sides of a rectangular motion detection frame is not displayed when it overlaps with a moving object This issue happens when the image size is set to more than 1280x960 V11N 44 Even if you select MANUAL ACTION in the Device menu the manual action list is not displayed on the NSR screen To display the list p
3. Schedule screen the values for the alarm condition are cleared To work around this do not change the target devices before the alarm condition setting V11N 73 5 2 1 4 Media File Player When the image files with audio are converted into the AVI files using the Media File Player of v1 2 1 5 under the conditions mentioned below the AVI files without audio are created V11R 9 When converting the recorded file which consists of image files CAM files and audio files AUD files and the AVI files are created from the CAM file straddling the second or later AUD file and the adjacent one the latter AUD file fails in conversion of audio Si ee opem Lezen oaeen oonan arean asean With audio Without Wih With audio audio 37 NSR 1000 Series v1 1 1 Release Note 5 2 2 Resolved limitations in V1 0 4 5 2 2 1 Installation System Configuration When saving the system configuration information in Control Menu the prohibited characters such as can be used in the file name However you should not use those characters because it is not possible to save it when using them VT1 1413 5 2 2 2 Server Configuration The problem that the confirming dialog is shown when monitoring window is displayed or it logoff if Apply button is not pushed Close button is pushed and the setting changes are not saved in E mail tab at Server setting window VT1 2022 The network information on the server setting screen
4. and product names are trademarks or registered trademarks of their respective owners and are not used in the text Ti GE 1 1 1 Additional features by vill 1 1 1 1 Multiple Codecs support 1 1 1 2 Simple Motion Detection support 1 Late F264 Codec Sup port tis ceive uge Seek oss vege Ee ol SER Seed ee EE 1 1 1 4 Expansion of supported language 2 1 2 Built in client software and software tools with NSR 1000 Series cccceceees 2 1 3 Information for support client software and software tools 2 1 4 Support Camera Informaton 4 2 Tim portant e EE 7 WR er 8 3 1 Installation System Configuration 22 ccccccccccccccccccccccecceeceeeeeeeeeeeeeeeseeeeeeeseeeeeeeeeeeeeess 8 3 2 Download from the NSR 1000 Series 2 0 ceecesesscccceceeecesneneceeeceesceseecneaeeceeeceeeeenea 8 3 3 Analog camera regatration 8 3 4 Device registration cccccccccccccccecccecceeceeeceeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeseeeeee ss 9 3 5 Main Window Search and Play back 9 3 6 Main Window Monitoring cccccccccccccccccceeccee cece cece ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee ss 9 3 7 Main Window Play back control cccccccccccccccccccceeceeeceeeceeeeeeeeeeeseeeeeeeeeeeeeeeeseeeeeess 10 3 8 Alarm Notification Alarm History cccccccccccccccccccccccecceeceeeceeeceeeseeeseeeeeeeeeeeseeeeeeess 10 329 Seareh Window EE 10 3 1 O Device Configuration ccccccccccccccccccccceceeseeeceeecee
5. can have different IP addresses by the video channels in it For this reason when registering two or more camera servers by specifying the IP address with the automatic camera registration or multiple camera registration features a group of continuous IP addresses cannot be assigned to the one camera server To prevent this register a camera server one by one or after specifying the IP addresses on the camera server in advance register them with the multiple camera registration feature without specifying another IP address V11R 435 3 5 Main Window Search and Play back N A 3 6 Main Window Monitoring When the Configuration Window or Search Window is opened the second display images are stopped VT1 1843 NSR 1000 Series v1 1 1 Release Note Smooth Scaling function is available for only one monitor frame which is currently selected This function is not applied to second display VT1 2069 The DIRECT PTZ function is not supported on camera servers SNT EX EP series connected to analog cameras To achieve this function use the buttons in the Camera Control pane or the remote controller V11N 401 3 7 Main Window Play back control The VMF detection frame is shifted from its expected position if the VMF package which was used during recording does not exist in playing back the recorded image V11R 712 If a number of alarms occur continuously multiple alarms look like combined on the timeline Altho
6. cannot be displayed when used in German VT1 2242 5 2 2 3 Main Window Monitoring When double clicking a monitor frame during playing back with audio in Main GUI 1x1 mode there might be an occasion that audio playback stops VT1 1096 When using the IP Desktop USB controller from CH Products GUI may freeze or terminates abnormally by pushing the Preset button on the IP Desktop USB controller with the camera which does not support preset function VT1 2054 The image might flicker when the resolution is relatively high in the JPEG image In this case it flickers even if the images are recorded and played VT1 2182 In the case of alarm recording of VMD Camera at SNT V704 red frame should be displayed but it will be done on the screen at all channels of SNT V704 VT1 2187 38 NSR 1000 Series v1 1 1 Release Note GUI abends at login when logoff while the alarm history panel is folded at main monitoring window VT1 2188 Play back audio is not available under the following conditions VT1 1906 The layout is changed to 1x1 with the monitor frame double clicked during playing back Please click PLAYBACK button to restart after clicking LIVE button once If user clicks LIVE button during playing back at 1x1 layout the NSR 1000 Series cannot make a sound Please start to monitor live image except 1x1 and change layout to 1x1 The problem that video and audio are momentarily interrupted just when
7. do not work properly To prevent this be sure to restart the system and reconfigure the action schedule after switching over DST V11R 560 V11R 561 26 NSR 1000 Series v1 1 1 Release Note Otherwise the following issues occur An hour is given or taken for the schedule which triggers actions Time indication in the alarm history is read an hour behind or early Note that you cannot play back by clicking the alarm history where the improper time is displayed To work around this play it from the search results 4 1 1 2 User Configuration N A 4 1 1 3 Layout Configuration N A 4 1 1 4 Export In case of playing the media where the recorded images with audio are exported from RealShot Manager Advanced server client or NSR 1000 series the audio data may not be played back depending on the PC environment In this case please install Media File Player to the PC environment before playing the media VT2 507 When capturing a screenshot as a still image if the image size is set to CIF 4CIF its aspect ratio is automatically shrunk to 4 3 and is converted to JPEG file In case of VGA 640x480 whose aspect ratio is 4 3 it is converted without being shrunk to JPEG file e g NTSC CIF 352x240 case 320x240 PAL CIF 352x288 case 352x264 If the image size is set to 2CIF it is converted to 4 3 by reference to the height of the screen V11N 37 e g NTSC 2CIF 704x240 case 320x240 O7 NSR 1000 Series v1 1 1 Re
8. enable its setting of the camera using Internet Explorer Web browser in advance VT1 2037 Regarding following cameras when user uses the VMD Camera codec setting shall be set as MPEG4 VT1 1866 SNC RZ25 SNC P5 SNC CS10 SNC CS11 SNC P1 SNC DF70 SNC DF40 When the video format is configured as PAL for the NSR 1000 Series with NSBK A16 for analog camera please notice that the frame rate settings are converted to following settings practically VT1 1804 Configured Actual frame rate frame rate NTSC PAL 1 1 1 3 3 3 12 5 5 5 10 10 8 33 15 15 16 66 20 20 20 25 25 25 30 30 N A Note As described in 3 3 total frame rate is limited When using PAL cameras internal frame rate for calculation is different from the setting as described above When configuring a system please calculate with the II NSR 1000 Series v1 1 1 Release Note internal value not to over the limitation V11N 335 Regarding following cameras if user use the VMD Camera with the codec as MPEG4 the frame rate is limited as 20FPS with NTSC or 16FPS with PAL If VMD Camera is disabled after enabled maximum frame rate setting becomes available after other resolutions are selected once VT1 2016 SNC RZ50 SNC CM120 SNC CS50 SNC CS20 SNC DM160 SNC DM110 SNC DS60 SNC DS10 SNC DF85 SNC DF80 SNC DF50 SNC RX570 SNC RX550 SNC RX530 When you configure masks for a camera which i
9. schedule record of following cameras with the Automatic Record Configuration the codec setting shall be not MPEG4 but JPEG If user needs to change the setting please select the codec on Video tab in the Device menu VT1 1690 SNC CM120 SNC CS20 SNC DF85 SNC DM110 SNC DM160 SNC DS10 SNC DS60 If user changes the Storage Setting of the camera during recording new storage setting has not been available for recording Following steps are recommended to change the storage setting VT1 1646 1 Disable the schedule setting Uncheck Enable check box on the top of the schedule configuration window 2 Change Storage Setting Enable the schedule setting Check Enable check box on the top of the schedule configuration window If user enables audio setting to the camera during recording it is not available to record audio of it It is necessary to enable audio setting before starting to record in order to record audio VT1 1643 If user adds the camera to the existing schedule the recording cameras box may be blank In this case this recording schedule is not available It is necessary to reacquire settings of cameras with the Adjust to camera configuration button VT1 1441 If user changes the system time during recording the time of recorded data shall change with this change There may be problems that the duration 15 NSR 1000 Series v1 1 1 Release Note between start and s
10. the layout of monitor frame is switched to 1x1 view by double clicking on the monitor frame VT1 2085 VT2 737 The problem that camera video loss intermittently occurs when the live images are monitored with an AXIS camera of which codec is MPEG 4 at 1 fps VT1 2225 5 2 2 4 Device Configuration When the video related settings Image size Image Quality for JPEG Bitrate for MPEG and Frame rate differ between Monitoring and Schedule recording Event alarm recording on the Video tab of the Device Configuration screen the settings under Monitoring are enabled for recording VT1 2046 2101 When canceling the VMD Camera setting the previous setting is not saved properly and the Main GUI might be closed down without expectation When VMD Camera is set it is recommended to save the setting once without canceling and change it again VT1 1564 When creating and saving the name of a Camera Preset in configuration 39 NSR 1000 Series v1 1 1 Release Note window a space can not be used in the Preset name VT1 1960 When VMD Camera is configured to SNT V704 the detection area is created as QVGA size even though the detection area is configured as the full screen of the monitor frame VT1 2032 When the multiple cameras are selected in Device configuration all the sensor input output pins of the selected cameras are shown instead of the common sensor input output pins among the selected cameras
11. the slide bar VT1 2086 After object searching the image on preview window is not refreshed to the search result time however you click and select a record from the search result list Please check the time of record in the list and move to the point with timeline view VT1 2035 5 2 2 8 Schedule Configuration In case of Alarm or Event recording by VMD Recorder a configuration name of the VMD Recorder should be the same if two or more triggers from different cameras with Record by selected event type are used for the recording schedule configuration VT1 2013 The problem that the reconfigured action is executed a day earlier when the schedule action is configured by specifying the days VT1 2209 5 2 2 9 Export The problem that the export sometimes results in failure when executed from the object search window VT1 2047 The problem that the USB device is not ready until NSR is rebooted when exporting is cancelled and USB device is disconnected VT1 2224 41 NSR 1000 Series v1 1 1 Release Note 5 2 3 Resolved limitations in V1 0 1 There was a possibility that some recording frames were lost if the NSR 1000 Series with the NSRE S200 was carried out over long periods with overwriting VT1 1585 NSR 1000 Series could not display correct time on the monitor when below time zones were selected GMT 0 1 3 9 9 30 12 VT1 1953 The Media File Player could not convert Megapixel images to AVI format when th
12. 1 NSR 1000 Series v1 1 1 Release Note 2 Important notes The cameras and camera servers listed below have some restrictions at V1 04 firmware SNC RH series SNC RS series SNT EP series SNT EX series The following are planned to be solved in a future release V 1 06 or later Periodical sending of VMF metadata is not executed V11N 520 V11R 735 After the execution of pan tilt operation notification of motion detection alarm is no longer issued V11R 740 Pan tilt movement does not stop in some cases V11R 748 The simple motion detection alarm lasts only two seconds V11N 499 NSR 1000 Series v1 1 1 Release Note 3 Notes 3 1 Installation System Configuration The NSR 1000 Series cannot connect with the client if the setting for Network Interface for Remote Client on the Server Configuration is configured as Network3 Please set Network or Network2 VT1 2036 If user changes the time zone setting on the Setup Menu in the middle of operation such as schedule recording scheduled recording setting or scheduled action setting change In case of changing the time zone setting after configuring schedules please make sure them and correct them if necessary VT1 2026 Only one USB mouse and or one USB keyboard should be connected with the NSR 1000 Series It is not recommended to connect more than one USB mouse and or USB keyboard or use of KVM switch VT1 1868 Patch files cons
13. M MN DN DN M DM NN M DN DN DN NIN NIN MN DN NI NMI NMI NI NI NINN NC RZ50 v2 23 or higher NSR 1000 Series v1 1 1 Release Note SNC Z20 v1 06 or higher SNT EP104 v1 04 or higher SNT EP154 v1 04 or higher SNT EX101 v1 04 or higher SNT EX101E v1 04 or higher SNT EX104 v1 04 or higher SNT EX154 v1 04 or higher SNT V704 v2 16 or higher Axis Camera Model Name Camera Firmware Version Axis 206 v4 40 Axis 207 v4 40 Axis 207W v4 40 1 Axis 210 v4 40 Axis 210A v4 40 1 Axis 211 v4 40 Axis 211A v4 30 Axis 221 v4 45 Axis 209FD v4 47 Axis 209FD R v4 47 Axis 209MFD v4 47 Axis 209MFD R v4 47 Axis 216FD v4 40 1 Axis 216FD V v4 40 1 Axis 216MFD v4 47 Axis 216MFD V v4 47 Axis 225FD v4 45 Axis P3301 v5 01 Axis P3301 V v5 01 Axis 212PTZ v4 40 Axis 212PTZ with CM v4 35 NSR 1000 Series v1 1 1 Release Note Axis 214PTZ v4 40 Axis 215PTZ v4 40 Axis 232D v4 41 Axis 233D v4 48 1 Axis 241Q v4 30 Axis 241QA v4 30 Axis 2418 v4 40 TQinVision Camera Model Name Camera Firmware Version IQeye510 v2 8 6 080313 IQeye511 v2 8 6 080313 IQeye702 v2 8 6 080313 TQeye703 v3 0 2 090521 TQeye705 v3 0 2 090521 IQeye711 v3 0 2 090521 TQeye752 v3 0 2 090521 TQeye753 v3 0 2 090521 TQeye755 v3 0 2 09052
14. SONY NSR 1000 Series NSR 1200 NSR 1100 NSR 1050H Version 1 1 1 Release Note 1st Edition Last Modified Date Dec 18t 2009 2009 Sony Corporation Copyright Notice 2009 Sony Corporation All rights reserved This document may not be reproduced translated or reduced to any machine readable form in whole or in part without prior written approval from Sony Corporation SONY CORPORATION PROVIDES NO WARRANTY WITH REGARD TO THIS DOCUMENT OR INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS DOCUMENT OR SUCH INFORMATION IN NO EVENT SHALL SONY CORPORATION BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS DOCUMENT OR INFORMATION CONTAINED HEREIN OR THE USE THEREOF Sony Corporation reserves the right to make any modification to this document or the information contained herein at any time without notice Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Intel Pentium Xeon and Intel Core are registered trademarks of Intel Corporation Java and all Java based marks are trademarks or registered trademarks of Sun Microsystems Inc Please refer to Copyright pdf of Copyright directory about others Moreover all other brands
15. VT1 2089 In case of JPEG codec the Monitoring Framerate might be the same value as the Recoding Framerate even though the Monitoring Framerate is more than the Recording Framerate VT1 2183 Only All can be selected by the selection of the network on the easy registration setting screen when used in German VT1 2241 On the Video tab of AXIS camera and encoder if user changes one of the three configurations Schedule Record Alarm Event Record Monitoring of codec other two configurations of codec are not automatically changed When these settings of codec are not the same the codec of Monitoring is used for recording VT1 1917 Note that some cameras do not support the camera direct panning tilting function and area zoom function If you use the encoder together with the cameras check the manual to see if the cameras to be used support the above functions VT1 2013 5 2 2 5 Layout Configuration GUI may abend in case that user adds a layout without pushing Apply in the layout tour and after that user push Apply button with changing the sequence of layouts in the tour VT1 2245 40 NSR 1000 Series v1 1 1 Release Note 5 2 2 6 Action Configuration When the schedule action is set the camera preset setting might not be correctly preserved VT1 2177 5 2 2 7 Search Window During the playback for the multiple cameras in the timeline view the synchronization among the multiple cameras takes time when moving
16. age Quality Bit Rate Frame Rate on Video tab in the Device Configuration automatically Please click Adjust to Camera Configuration at the bottom of Schedule Configuration Window and reload the last settings manually VT1 1925 The NSR 1000 Series has the following limitation of the number of cameras to be set as alarm recording because of avoiding overload in Automatic Alarm Recording VT1 1749 NSR 1200 up to 24 cameras NSR 1100 12 cameras NSR 1050H 12 cameras In the Schedule Configuration after closing the New Action dialog when Close button is clicked without pressing Apply button a confirmation message will not be displayed Preservation is done without the preservation confirmation message appearing and set it to former setting again please when you want to cancel at that time VT1 2243 When configuring the schedule for the event alarm recording you can specify all triggers configured for NSR regardless of whether the camera is used for the record or not by selecting Show All Triggers select box When displaying the configuration again after the settings are saved however you can see that this check box become unchecked To confirm the trigger status again check this Show All Triggers check box V11N 241 The problem that the system is used in an area where daylight saving time DST is in effect After DST starts ends actions triggered by the schedule
17. creen it is fixed and does not move in conjunction with the camera s pan tilt and zoom movements So do not use the mask function when you want to use the PTZ function of the camera When performing pan tilt and zoom with an analog camera for which the VMD Recorder is configured the motion is accidentally detected even during PTZ operation by the camera 21 NSR 1000 Series v1 1 1 Release Note 4 1 6 Alarm Notification Alarm History If user tries to play back the camera with double clicking alarm history during playing back it on the other monitor frame the NSR 1000 Series cannot start to play back and live image is displayed Please make sure that the camera is not played back on other monitor frames when user starts to play back it VT1 1687 When configuring the alarm recording triggered by other device than a camera like the sensor inputs in NSR or Barionet you can see the trigger name only in the alarm history even when alarms occurred No camera name is displayed In addition the recorded image cannot be played back by double clicking each alarm history To playback search the desired record and play it from the search results V11N 253 V11N 257 4 1 7 Search Window If user searches again recorded data which has been deleted may be displayed on the Timeline Result shortly after the deletion In this case that deleted data does not appear after searching again VT1 1916 The Previous Frame and Next Fram
18. dec settings that cause the trouble H 264 4096kbps 1fps H 264 8192kbps 1fps H 264 8192kbps 2fps When SNC DF85 are being used with the RealShot Manager Advanced of less than v1 1 0 19 with JPEG codec and then you upgrade it to v1 1 0 21 this may change the video codec settings to MPEG4 for the cameras V11R 578 This issue has been solved 31 NSR 1000 Series v1 1 1 Release Note 5 Appendix 5 1 Histories of additional features 5 1 1 Additional features by V1 1 0 5 1 1 1 Expansion of supported cameras Newly supports the Sony IP network cameras and camera servers shown below IP network camera SNC RS44 SNC RS46 SNC RS84 SNC RS86 SNC RH124 SNC RH164 Camera server SNT EP104 SNT EP154 SNT EX101 SNT EX104 SNT EX154 Major new feature supported by the NSR 1000 series are as follows H 264 Support Camera Tampering Detection Shadow Tour Visibility Enhancer XDNR For the further information about restrictions or precautions with regard to the network cameras camera servers see later in this document In addition IQinVision cameras shown below are newly supported IQeye510 IQeye7038 IQeye705 IQeye711 IQeye752 IQeye753 IQeye755 For details of other supported cameras refer to 1 4 Support Camera Information 5 1 1 2 System Controller RM NS1000 support Newly supports the Sony System Controller RM NS1000 For details refer to the Quick Setup Start Guide and User s Guide which come with the
19. e V11N 59 SNC CS50 SNC DF50 DF80 DF85 SNC RX530 RX550 RX570 SNC RZ50 15 NTSC 20 PAL fps or less with the stabilizer set to on 20 NTSC 16 PAL fps or less when the dual codec including JPEG and anything is selected or while the motion detection is working When you want to select the image size of more than 4CIF on the SNC DF85 the firmware version of the camera should be V1 20 or higher If the former version do not select 4CIF in the image size setting V11N 226 To configure the camera protocol on camera servers SNT EX series connected to analog cameras access the setting page through the web browser of the SNT EX series V11N 169 With regard to the SNT EX154 audio data of channel 1 only is output through CH1 AUDIO OUT connector of the SNT EX154 V11N 283 I O pins of the SNT EX series are shared with all the video channels It is possible for the channel 1 to use all the I O pins or for each channel to use each pin one by one If the output pins are shared with two or more video channels there may be some inconsistencies occurring To work around this it is recommended to assign output pins to any one of the channels V11N 284 The detection area configuration in the VMD Camera Configuration screen is performed based on the VGA 640x480 coordinate system Note that it shows 13 NSR 1000 Series v1 1 1 Release Note values different from actual ones when making configurations for the cameras camera serv
20. e button on Playback Control Pane of Search window control the selected monitor frames VT1 1757 4 1 8 Device Configuration The NSR 1000 Series registers cameras as PAL right after registration even if these cameras only have NTSC mode In this instance the frame rate list of the camera is same as the list of PAL If user once displays live image of the camera on the configuration window or Main GUI the NSR 1000 Series identifies appropriate video format as either NTSC or PAL and updates the list VT1 1251 If analog video data is input to the NSR 1000 Series via NSBK A16 0 25fps 0 33fps 0 5fps can be selected from the list of frame rate But these settings are available when codec setting is only MPEG4 I frame When MPEG4 is 22 NSR 1000 Series v1 1 1 Release Note selected actual frame rate is 1fps VT1 1842 You can change multiple registration details by selecting two or more cameras at time if they are all the same model If 29 or more cameras are selected however there are cases where the maximum value cannot be selected from the list To work around this select up to 28 cameras V11N 43 When changing any value on Video tab on Device Configuration Screen be sure to press Apply button before moving to the other tab If you do so without pressing Apply button when you return to Video tab you can see the value just before changing If you press Apply button from the above situation how
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22. ers shown below V11R 483 SNC RH series SNC RS series SNT EP series SNT EX series In this case perform the adjustment of the detection area size while viewing on the frame in the configuration screen When parameters in the Video setting tab are changed while recording it will affect the recording like the followings V11N 155 Manual Record All parameters in the Monitoring are reflected to the recording Schedule Record Event Alarm Record In case Codec is changed The change is reflected to the recording By this change if a combination of settings in the Schedule tab become inappropriate settings in the Video tab are reflected to the recording automatically However the internal change will not reflected in the Schedule tab In case Size Bitrate Framerate is changed In case Device Setting is set in the Schedule tab The change is reflected to the recording In case settings are already specified in the Schedule tab Settings in the Schedule tab are given priority to the Video tab And the settings are reflected when the schedule starts When registering many e g 64 cameras with Multiple Camera Registration at one time NSR performance becomes worse for a while In such condition if you log off NSR and log on again it may fail Please wait several minutes after 14 NSR 1000 Series v1 1 1 Release Note registration V11N 461 Action Configuration N A Schedule Configuration If user sets the
23. ese images were exported with it VT3 744 Schedule action ran only once if the system alerts caused by hardware error were happen several times VT1 1945 The NSR 1000 Series could not export recording data to USB memory if the camera name was entered by two byte character VT1 1936 Automatic Record configuration does not work correctly after device setting function modified VT1 1972 When user exported the recorded data to USB or DVD at the timeline result user had to export it selecting the timeline The NSR 1000 Series at this version can export the recorded data between mark in and mark out and the camera to be displayed VT1 1966 42
24. ever the changed value different from the displayed one is applied V11N 61 When configuring masks with Freeze image during PTZ movement selected for the cameras with the PTZ functions rendering is stopped during PTZ movement if there is any mask s in the area and it continues if not In the case that the PTZ movement is performed across the areas without and with masks rendering starts and then stops at the timing when the camera enters the area including the mask If the PTZ movement is too fast to stop rendering in such case rendering may continue even in the area including the mask To work around this let the camera slowly move to the area including the mask When configuring masks be sure to adjust the width and height of the mask while checking the PTZ movement When configuring the camera tour be sure to check the mask size and the speed of the tour V11N 150 When opening the configuration screen just after registering the following cameras camera servers some tabs like Physical Sensor In may not be displayed Or the parameters for PAL model may be listed under Image Size or Frame Rate on Video tab regardless of use of NTSC camera To work around this confirm that the image is monitored by clicking General tab select another camera once in the camera tree and then reselect the target camera 23 NSR 1000 Series v1 1 1 Release Note V11N 363 V11N 446 In addition when making the Device configuration se
25. ible because the NSR 1000 series supports only the HTTP Proxy server in connection with the camera When you want to connect to the camera via Proxy set the codec to JPEG V11N 411 With IQinVision camera with 2M pixels the frame rate may halve compared to 17 NSR 1000 Series v1 1 1 Release Note the value specified by Frame rate It also depends on combination of image size and frame rate V11R 58 Before use be sure to check whether an image is output at the specified frame rate If not reconfigure the image size or frame rate to the other value It has been confirmed that this issue happens in the following combinations Confirmed firmware version is v3 0 2 in all cases IQeye752 max image size1600x1200 Output at 10 fps when the image size 800x600 and frame rate 20fps are being specified TQeye753 max image size 2048x1536 Output at 6 fps when the image size 1024x768 and frame rate 12fps are being specified TQeye755 max image size 2560x1920 Output at 5 fps when the image size 1280x960 and frame rate 10fps are being specified 3 18 Other N A 18 NSR 1000 Series v1 1 1 Release Note 4 Limitations 4 1 Known Limitations 4 1 1 Installation System Configuration When enabling the SNMP agent function under Administration menu gt Setup menu gt SNMP Menu gt Trapl the error message below is displayed and the ERROR lamp is lit There is no problem in operation however because it i
26. ists of the two files One is for the NSR software and the other is for the User s Guide Be sure to apply these two patch files for upgrading the NSR to V1 1 0 or later Applying order can be arbitrarily determined V11N 314 3 2 Download from the NSR 1000 Series If user downloads software tools such as the RealShot Manager Advanced Media File Player and User s Guide from the NSR 1000 Series user may not download with Internet Explorer as ftp client software In this case please download with not Internet Explorer but Explorer or other ftp client software VT1 2012 3 3 Analog camera registration Maximum frame rate which can be set in all combinations of analog cameras using the NSBK A16 has the following limitations Please notice that the NSR 1000 Series with NSBK A16 doesn t allow to set over this limitation VT1 1800 NSR 1000 Series v1 1 1 Release Note NTSC Resolution Maximum frame rate CIF 352x240 480 2CIF 704x240 240 ACIF 704x480 120 PAL Resolution Maximum frame rate CIF 352x288 400 2CIF 704x288 200 4CIF 704x576 100 User cannot change parameters about recording settings of analog cameras in the Schedule Configuration Please change setting in Video tab on Device Configuration These parameters are used as recording settings for Schedule Configuration 3 4 Device registration The camera servers SNT EX104 EX154 EP104 EP154
27. lease Note PAL 2CIF 704x288 case 384x288 4 1 15 Other N A 28 NSR 1000 Series v1 1 1 Release Note 4 2 Resolved limitations in V1 1 1 There were some restrictions in V1 02 of the cameras camera servers below V11R 386 V11R 440 V11N 379 SNC RH series SNC RS series SNT EP series SNT EX series The restrictions mentioned below have been solved in V 1 04 When executing the preset function detections by VMD Camera and VMF don t work Overwrite recording during the shadow tour may be disabled during a certain period If clicking the monitor frame while the live images are monitored with audio enabled the live images freeze for about three seconds Audio may be interrupted intermittently RM NS1000 was not detected correctly when connected to NSR 1000 series This caused a message Unsupported Device to be displayed and ERROR lamp to light V11N 479 This issue has been solved There was a problem that the pan tilt movement did not stop for a certain period after RM NS1000 performed pan and tilt controls for SNC RH164 V11R 596 This issue has been solved There was a problem that the camera s pan tilt movement was uncontrollable for a certain period if you pressed IRIS button or MANUAL FOCUS button continuously for adjustment V11R 601 This issue has been solved There was a problem that any monitor frame number was not displayed in the 29 NSR 1000 Series v1 1 1 Release Note monitor frame
28. n detection alarm of the following Sony camera servers as VMD Camera Camera server SNT EP104 SNT EP154 1 1 3 H 264 Codec support Newly supports H 264 Codec for the Sony cameras Please use the following firmware versions when you use H 264 Codec Supported model name and firmware version are as follows Camera Model Name Camera Firmware Version SNC RX530 v3 10 2 40 or higher SNC RX550 v3 10 2 40 or higher NSR 1000 Series v1 1 1 Release Note SNC RX570 v3 10 2 40 or higher SNC CS50 v2 30 or higher SNC RZ50 v2 40 or higher SNC DF50 v1 20 or higher SNC DF80 v1 20 or higher SNC DF85 v1 20 or higher 1 1 4 Expansion of supported languages Newly supports Polish and Korean 1 2 Built in client software and software tools with NSR 1000 Series NSR 1000 NSR Server Software NSR Client RealShot Media File Player Version Series Version Version Manager Advanced Client Version Please refer to the installation manual to download the NSR Client Software from NSR 1000 Series via FTP 1 3 Information for support client software and software tools Only Server Client combinations written in same line of the following list are guaranteed NSR 1000 NSR Server Software Support NSR Client Media File Player Version Series Version Version RealShot Manager Advanced Client Version NSR 1000 Series v1 1 1 Release Note New RealShot Manager Advanced is
29. oring recording a JPEG image an AXIS camera is capturing monitoring or recording may continue with the previous settings To enable the changed values in monitoring be sure to logoff once and then logon To enable the changed values in recording be sure to deselect the Enable check box to enable the schedule on the Record dialog box and then select it to apply VT3 914 When you configure the e flip for an AXIS camera of which codec is set to JPEG monitoring or recording may continue without the video flipped vertically To enable the e flip in monitoring be sure to logoff once and then logon To enable the e flip in recording be sure to deselect the Enable check box and apply select the Enable check box again to enable the schedule on the Record dialog box and then select it to apply VT3 912 AXIS camera s preset name can t be changed to other name after it was set Please delete it and set it again VT1 2159 The DIRECT PTZ function is not supported on AXIS video servers or PTZ cameras To achieve this function use the buttons in the Camera Control pane or the remote controller V11N 400 AXIS camera acquires images by RTSP using port 554 when MPEG4 codec is selected Therefore when using AXIS camera with the codec set to MPEG4 do not disable RTSP on the camera And keep the port number default automatically V11N 409 In addition when using AXIS camera with the codec set to MPEG4 connection via Proxy is imposs
30. planned to be released Please refer to the release note for the RealShot Manager Advanced and Media File Player which are included with RealShot Manager Advanced The software version of the NSR 1000 Series which is supported by RealShot Manager Advanced is written in the release note After Read the release note if you need to upgrade to new one you can get the software from web site 1 4 Support Camera Information Sony NSR 1000 Series v1 1 1 Release Note Camera Model Name Camera Firmware Version NC CM120 v1 02 or higher NC CS3 v1 08 or higher NC CS10 v1 06 or higher NC CS11 v1 06 or higher NC CS20 v1 02 or higher NC CS50 v2 24 or higher NC DF40 v1 18 or higher NC DF50 v1 15 or higher NC DF70 v1 18 or higher NC DF80 v1 15 or higher NC DF85 v1 15 or higher NC DM110 v1 02 or higher NC DM160 v1 02 or higher NC DS10 v1 02 or higher NC DS60 v1 02 or higher NC P1 v1 29 or higher NC P5 v1 29 or higher NC RH124 v1 04 or higher NC RH164 v1 04 or higher NC RS44 v1 04 or higher NC RS46 v1 04 or higher NC RS84 v1 04 or higher NC RS86 v1 04 or higher NC RX530 v3 03 2 33 or higher NC RX550 v3 03 2 33 or higher NC RX570 v3 03 2 33 or higher NC RZ25 V1 30 or higher NC RZ30 v3 14 2 24 or higher Dl DN N ND D
31. product 5 1 1 3 iSCSI storage support Newly supports the iSCSI RAID as external storage for the NSR 1000 series For the further information of installation connection etc refer to the technical document which will be separately available and Installation Manual User s Guide which come with the product 32 NSR 1000 Series v1 1 1 Release Note 5 1 1 4 4CIF resolution support Newly supports 4CIF resolution PAL 704x576 NTSC 704x480 for the Sony IP network cameras Supported model name and firmware version are as follows Camera Model Name Camera Firmware Version SNC RX530 3 10 2 40 or higher SNC RX550 3 10 2 40 or higher SNC RX570 3 10 2 40 or higher SNC CS50 2 30 or higher SNC RZ50 2 40 or higher SNC DF50 1 20 or higher SNC DF80 1 20 or higher SNC DF85 1 20 or higher 1 1 When you want to select the image size of more than 4CIF on SNC DF85 the firmware version of the camera should be V1 02 or higher If the former version do not select 4CIF in the image size setting 5 1 1 5 Highlight function Newly supports the highlight function that displays flashing red frames around images in the custom layout at the occurrence of related alarm event For details refer to the User s Guide 5 1 1 6 Auto logon function Newly supports the auto logon function that allows you to be logged on without being certificated by the NSR 1000 series at start up For details refer to
32. s by V1 0 1 Server he preparation time for play back in case of having a lot of records is shorter than previous software release VT1 1864 Audio quality from NSR 1000 Series is enhanced VT1 1951 Server onitoring display at 1920x1200 resolution is enlarged VT1 1578 Server Client How to choose searched records to export is more intuitive VT1 1966 Server Client Resume time on inactivity on the camera tour configuration menu can be selected for restart camera tour VT1 1276 34 NSR 1000 Series v1 1 1 Release Note Server Client The NSR 1000 Series and the client software start to support controlling PTZ of analog camera via VISCA protocol VT1 1911 35 NSR 1000 Series v1 1 1 Release Note 5 2 Histories of resolved limitations 5 2 1 Resolved limitations in V1 1 0 5 2 1 1 Main Window Monitoring There are cases where a camera does not move even if you select the preset position which is already configured and appears in the preset list This problem may happen when you move a camera in the ways other than selecting the preset position after moving it to the present position once on the main screen To work around this select the other position once and then reselect the desired position in the preset list V11N 76 5 2 1 2 Device Configuration If specifying an IP address which is not connected to the camera and clicking OK button it takes about ten minutes to detect the error V11N 9 V11N 27
33. s displayed when service automatically restarts itself V11N 165 wixalarm 1234 is dead or killed 4 1 2 Device Registration Devices which have already been registered may be displayed on Unregistered Cameras list in Open the Multiple Camera Registration Window In this case please update the list with Reload button VT1 764 4 1 3 Main Window Search and Play back Audio cannot be output when playing audio in files which is currently recorded from search result VT1 1668 If user tries to start playback with selecting alarm history after change layout from the one to 1x1 with double clicking the monitor frame the layout is back to former layout Please start playback with selecting alarm history except 1x1 layout and double click the monitor frame to display 1x1 VT1 1689 During quick playback when clicking Go button after specifying nonexistent date and time on the main screen a message No Record appears and the mode is restored from PLAYBACK to LIVE V11N 20 S C When playing back the images just before recorded while recording playback may pause within a few minutes To resume playback press the PLAY button V11N 25 If you specify iSCSI as recording storage and specify 00 00 00 to 24 00 00 19 NSR 1000 Series v1 1 1 Release Note for continuous recording it takes more than ten minutes to load the recorded data since PLAYBACK is pressed When you want to select iSCSI
34. s in V1 1 1 s sssssssesssssssesssesssssssssssssssesssesssssssesssessesssesssesssesssesss 29 5 Ap Peni dix rssss33scasevecsseassepedeavaserss ana ara e ANET OUEST TORIES RE EASTA EAT E PAIAS NIEA 32 5 1 Histories of additional features ccccccccceceescessensecececeeseesseneceeeeeeeceseeenenseeeeeseneees 32 5 1 1 Additional features beVi10 32 5 1 2 Additional features by Vl0O A 34 5 1 3 Additional features by Vl0Ol 34 5 2 Histories of resolved limitations ssssesessssseeereserssssereresesssssrereeeeesssseserereesessssseerees 36 5 2 1 Resolved limitations mNLLI0 S I 36 5 2 2 Resolved limitations mVi DA 38 5 2 3 Resolved limitations mVNIL0Ol 42 NSR 1000 Series v1 1 1 Release Note 1 Overview This release note provides the information for the software of the NSR 1200 NSR 1100 NSR 1050H For the built in NSR Client IMZ NS Series software please refer to the release note of the RealShot Manager Advanced included in the client software 1 1 Additional features by v1 1 1 1 1 1 Multiple Codecs support Newly supports multiple codecs for Sony IP network cameras and camera servers shown below IP network camera max 3 codecs SNC RS44 SNC RS46 SNC RS84 SNC RS86 IP network camera max 2 codecs SNC RH124 SNC RH164 Camera server max 2 codecs SNT EP104 SNT EP154 SNT EX101 SNT EX101E SNT EX104 SNT EX154 1 1 2 Simple Motion Detection support Newly supports receiving a simple motio
35. s now recording images the mask area shifts as expected for the live images however recording continues with the original mask setting at the beginning of recording To enable the mask function in recording be sure to deselect the Enable check box to enable the schedule on the Record dialog box and then select it to apply VT3 830 When you do the Automatic Alarm Schedule Configuration schedule is configured with the setting in Video tab VT1 2068 Note that some cameras do not support the camera direct panning tilting function and area zoom function If you use the encoder together with the cameras check the manual to see if the cameras to be used support the above functions VT2 776 There are some restrictions when H 264 is selected for the cameras below SNC CS50 SNC DF50 SNC DF80 SNC DF85 SNC RX530 SNC RX550 SNC RX570 SNC RZ50 Another codec cannot be selected at the same time VMD Camera and VMF function does not work despite those settings are available in the VMD tab of the configuration screen Please use the VMD Recorder when H 264 is selected 12 NSR 1000 Series v1 1 1 Release Note The image size of more than QVGA 320x240 is selected the maximum frame rate is limited at the transmission side as follows NTSC 10 fps or less PAL 8 fps or less If the cameras mentioned below uses the MPEG4 codec with the image size of more than 384x288 the maximum frame rate is limited at transmission sid
36. s on the NSR even when you pressed MONITOR SELECT button V11N 478 This issue has been solved There was a problem that communication with the slave server was not established after you upgraded the NSR 1000 series or RealShot Manager Advanced which configured the master slave configurations from v1 0 4 to v1 1 0 V11N 473 V11R 582 This issue has been solved When you initiated to play back the file during a prolonged recording it was less responsive V11N 38 While the recorded image was being played back the VMF detection frame was not rendered correctly in size This happened when the VMF settings were configured for the cameras or camera servers listed below V11R 583 SNC RH series SNC RS series SNT EP series SNT EX series This issue has been solved There was a problem that the whole screen froze at the timing of clicking PALYBACK on the main screen V11N 491 This issue has been solved Threshold and Hold Time settings for Light Funnel mode were unavailable V11N 513 This issue has been solved When the VMF settings were configured VMF detection frame was sometimes not displayed during playback on the main screen V11R 711 This issue has been solved 30 NSR 1000 Series v1 1 1 Release Note There was a problem that live image is not displayed depending on the video codec settings on the SNC RH series camera V11R 745 This issue has been solved Example of video co
37. storage mode is put into the camera mode refer to Configuring Storage for Each camera Camera mode in the User s Guide for details audio data is saved in default storage even if changing the recording storage from default When the storage mode is put into the recording type mode refer to Configuring Storage for Each recording type Recording Type mode for details audio and image data are saved in the specified and same storage V11R 272 4 1 1 0 Action Configuration When configuring a beep tone so that it sounds by being triggered by the schedule the beep sounds briefly and it is hard for an operator to notice it When you want to know the trigger occurrence for certain configure the alarm recording and confirm the trigger occurrence in the alarm history V11N 107 4 1 1 1 Schedule Configuration When the scheduled recording is configured for the cameras or camera servers listed below recording starts a few seconds behind the scheduled time V11R 638 SNC RH series SNC RS series SNT EP series SNT EX series When a load of disk writing is very high in a server an alarm recording stops shorter than estimated in rare cases Please set a record duration longer V11R 759 V11N 543 95 NSR 1000 Series v1 1 1 Release Note If user modifies recording settings in Schedule Configuration such as alarm to event the NSR 1000 Series doesn t reload the default recording settings codec Image Size Im
38. the User s Guide 5 1 1 7 ONVIF support Newly supports ONVIF Version 1 01 Auto Registration and Multiple Camera Registration are not supported Please specify a Device Type ONVIF Only supports JPEG streaming It is not guaranteed to connect to all ONVIF V1 01 conformant products 83 NSR 1000 Series v1 1 1 Release Note 5 1 2 Additional features by V1 0 4 Server Client JAXIS and IQinVision cameras are supported VT1 2072 2099 Audio Upload From a Client is supported VT2 728 Server Client Specifying Camera and Server with Host Name is enabled VT1 2095 poet ea Meme am OS Server Client All Monitor Frames Function on the Monitor Control pane is enabled RE deele Server Client Close button in the right bottom on each configuration screen is porn imams Senn oS Server Client Disabling audio recording function during audio monitoring is added VT1 2094 VT2 870 Server Client Tool Hint function on the GUI is supported VT1 2109 VT3 866 Client he Resume time on inactivity setting is enabled on the Camera tou onfiguration screen VT2 855 Server Client The E flip Recorder function for all cameras is supported VT1 2061 T3 850 Server Client Event information is added in the e mail from action Server Client Event information is added in the e mail from action VT1 2087 VT3 934 2087 VT3 934 Server Client The Installer of the Media File Player is able to be exported 5 1 3 Additional feature
39. top time of recording is too long or the time displayed on the monitor frame jumps suddenly Please change the system time after stopping to record VT1 1659 User Configuration If user set the username and password except English one byte characters and _ user cannot log on with the username and the password In this case please log on with administrative privileges and change the username and the password VT1 1693 Layout Configuration In the Layout Configuration the Deinterlace setting should be ON checked as the default in version 1 0 4 If user update from previous software version to this Deinterlace is not automatically ON In this case please make a check in the Deinterlace box on the Layout Configuration with confirming setting of the layout which has already been created VT1 2096 Log Window N A Export User can select records up to 100 to export at the same time VT1 1845 3 Vendor Camera When you want to use the mask function for the AXIS camera video server configure masks on the camera video server side not on the recorder side VT1 2132 VT3 950 926 When the PTZ operation is carried out for a AXIS PTZ camera where the VMD Recorder is configured motion is detected even during PTZ operation of the camera itself VT3 940 16 NSR 1000 Series v1 1 1 Release Note When you change the video related options Image Size Image Quality and Frame Rate on the Video tab while monit
40. ttings continuously there are infrequent cases where a part of set values etc is not displayed by screen refresh even after the settings are applied In this case select another camera once in the camera tree and then reselect the target camera V11R 521 SNC RH series SNC RS series SNT EP series SNT EX series Using the following cameras camera servers the preview feature of the motion detection is not activated in the Configuration window while configuring the VMD Camera To pre check the motion detection apply the settings return the main screen and assign the target camera to any of monitor frames V11N 304 SNC RH series SNC RS series SNT EP series SNT EX series When changing a camera name on General tab after camera registration the set values may be displayed blank In this case close the Device configuration screen once and then re open it V11N 383 When specifying a preset name for the following cameras camera servers a space cannot be used in the preset name V11N 399 SNC RH series SNC RS series SNT EP series SNT EX series After changing resolution settings for a camera which has some masks please 24 NSR 1000 Series v1 1 1 Release Note set up masks again V11R 484 4 1 9 Server Configuration Pay attention to the followings when you want to change the recording storage from default to other in the storage settings It affects the estimation of storage capacity When the
41. ugh user may not know switching alarms even if user clicks next previous alarm button user can make sure that switching by displayed time on the monitor frame VT1 1865 3 8 Alarm Notification Alarm History Alarm information during log off is not listed in the Alarm History Pane To confirm such information press Open Log Window on the Main screen and select Event Alarm from the Log Type VT1 1897 When the SNT V704 detects the sensor alarm the number of channels registered to the NSR 1000 Series are listed in the alarm history at the bottom of the main GUI VT1 1707 3 9 Search Window Up to 100 records which are searched in the search window can be deleted with selecting them at the same moment Although user can select up to 1000 records it is recommended to select less than 100 records for stability behavior of the NSR 1000 Series VT1 1844 10 NSR 1000 Series v1 1 1 Release Note You can select only the one check box in the search results list Playback is enabled for the selected search result Exporting is enabled for the selected search result too You can protect unprotect the recordings if their background is turned into blue with the check box selected VT1 2163 3 10 Device Configuration This section describes precautions on use of camera or setting For other restrictions or precautions refer to the User s guide or release note for the camera In case of using an alarm output function of the camera
42. ut the RM NS1000 into the mouse mode and select Manual Action in the Manual Action pane at the top right of the screen of NSR V11N 207 20 NSR 1000 Series v1 1 1 Release Note When recording audio from a camera of which frame rate is set to less than 1fps you cannot play back audio in synchronization with image For example in case of 0 25fps a four second image is played back per a frame On the other hand with regard to audio a one second audio is repeatedly played back four times per a frame V11N 368 Using the following cameras monitoring images stops for a several seconds just after the camera preset tour starts or stops During the preset tour the images can be received normally V11N 450 SNC RH series SNC RS series 4 1 5 Analog Camera Control Using Camera Control Pane or Remote Controller do NOT perform PTZ FOCUS BRIGHT operations for analog cameras without PTZ function although they look available If you try to do accidentally the system stops monitoring recording images for a few seconds VT1 1895 There are the following restrictions for the analog camera that is supporting the PTZ function V11N 86 V11N 400 Some analog cameras do not support the auto focus function Use the manual focus function for such cameras The DIRECT PTZ function is not supported To achieve this function use the buttons in the Camera Control pane or the remote controller If a mask to hide a specified area is configured on the s
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