Sony FIU-810 Instruction Manual
Contents
1. DYD CD RW Drive E A s Private Storage Area Drive Two Removable disk drives appear Public Storage Area Drive Figure 1 FIU 810 unit drives in My Computer Windows XP In the above figure G is the drive letter for the private storage area Accessing the Private Storage Area Unlock through Direct Fingerprint Verification With the method below you can actually access files stored on your private storage area on your PC as well as non Puppy Suite software enabled PCs and computers using the Mac OS X and Linux operating systems No software installation is required Note that you will need to have registered your authentication information fingerprint password with the User Manager software beforehand 1 When you connect the Puppy unit to a computer the orange LED will start flashing on the unit 2 Simply place your finger on the sensor No dialog box will appear to prompt you to verify your finger 3 If fingerprint authentication succeeds the flashing light will disappear and you can access the private storage area If the orange LED is not flashing the private storage area has not been set or it has already been unlocked If fingerprint authentication fails the orange LED will continue to flash Please place your finger on the sensor again Training Your Puppy Unit Page 23 Accessing the Private Storage Area Unlock from User Manager 1 Start2. e Retry after breathing on your finger or wetting it to moisten your finger Your fingers are too wet e Retry after drying your finger The fingerprint sensor 15 dirty e Wipe off dirt and dust from the sensor Your fingerprint will change slightly according to your health conditions etc We suggest you re register your fingerprint s every 3 months If you failed to enter your password correctly 3 times the Puppy unit is locked e Disconnect and reconnect the Puppy unit to unlock Training Your Puppy Unit Page 36 Frequently Asked Questions FA How does the FIU 810 unit read my fingerprint The Puppy device offers robust fingerprint imaging technology based on a technique known as capacitance which digitally reads the fingerprint without leaving ink residue on your finger Capacitance sensors cannot be fooled by paper copies and do not require cleaning Do I need to clean the sensor No the Puppy unit does not require regular cleaning However if you notice debris dust etc collecting in the corners of the sensor area you can clean the sensor with a dry tissue or cloth Can I enroll more than one user on the Puppy unit Can more than one user logon to my PC or domain No the FIU 810 unit can only support up to 10 fingerprints from one user To support multiple users each user must have their own FIU 810 device Non Puppy unit users can still login to a Puppy Suite software enabled PC using only their usernam
3. Training Your FIU 810 Puppy Unit A Guide to Installing and Using Your Sony FIU 810 Fingerprint Identity Token with Sony s Puppy Suite Personal Software PUPP Yate Revision 1 1 27 July 2004 Training Your Puppy Unit Page 2 SONY Sony Media amp Application Solutions 1 Sony Drive Park Ridge NJ 07656 www sony com Puppy 2004 Sony Electronics Inc All rights reserved Features and specifications are subject to change without notice Sony Puppy Puppy Suite the Puppy logo and Like No Other are trademarks of Sony Microsoft and Windows are registered trademarks of Microsoft Corporation Adobe and Acrobat are trademarks of Adobe Inc Other trademarks are property of their respective owners This product may have a possibility of less than 0 001 according to our measurements at a Level 4 setting of granting access to persons other than those who have registered their fingerprints In no event shall our corporation or our representatives be liable for any incidental consequential or special loss arising from granting an access to persons from other than those who have registered their fingerprints In no event shall our corporation or our representatives be liable for any incidental consequential or special loss arising from any use defect malfunction or fault of this product When sending the fingerprint data via a communication line or storing such data in a computer sufficient security control is req
4. all data except your fingerprint registration data password digital certificate s and user manager software vill be deleted lease back up your files before formatting Figure 1 Setting 30MB as a private storage area 3 Click Change after setting the size of the private storage area A confirmation message will appear All files in the public storage area will be deleted Fingerprint data password data certificate s cryptographic key s and User Manager software will NOT be deleted Click Yes 4 A message saying Formatting will appear It may take a few minutes to format DO NOT disconnect the Puppy unit until the operation is complete A message saying Puppy unit formatted will appear when the operation is finished 5 Click OK You can come back and change this size at any time but remember that your files will be erased every time you re partition the drive For information about how to access the drive please see Section 4 Setting Up Your Windows Account for Fingerprint Logon The Windows Account is a set of information used to log into Windows and it includes user name password domain and so on By registering this information you can log into Windows automatically with the Puppy unit Both local and domain accounts can be accessed in this way Training Your Puppy Unit Page 15 Note Accounts registered into the Puppy unit must exist on the current Windows system If you add a Windows accou
5. this open List of Registered Information edit the specific website entry and uncheck the Auto check box You will need to press F12 default manually when you want to logon to this website but you will not get the annoying repeat prompts I just put my computer in standby mode and then took it out of standby mode The Puppy Suite software does not recognize that the FIU 810 unit is plugged in What do 1 do If you are waking your PC from standby mode or hibernation it may take several seconds for the Puppy unit to be recognized by Windows Click the Connect button in the Logon dialog box until the Puppy unit is recognized Alternatively wait 5 10 seconds disconnect the Puppy unit and then reconnect it My previously installed security software doesn t seem to working Why The Puppy Suite Personal software s Windows Logon component replaces the Windows GINA Graphical Identification and Authentication component with a Puppy GINA This allows you Training Your Puppy Unit Page 39 to logon with your Puppy unit and your fingerprint However some software packages particularly ones that tie in with Windows authentication mechanisms install their own GINA component Therefore there may be a conflict between the Puppy GINA and other installed GINAs Only one GINA can be active at a time Visit www sony com Puppy for more information and possible solutions or contact our Technical Support Center at 866 347 7669 or email u
6. Delete Files dialog box will appear Click OK to uninstall Finally the InstallShield Wizard Complete dialog box will appear 3 Check Yes I want to restart my computer now and click Finish Note When you try to uninstall the Puppy Suite software via Add Remove Applications in the Control Panel some installed files may remain on the PC Please uninstall via the Start menu Add Delete an Individual Component of Puppy Suite Software 1 Click Start in the Taskbar and choose Programs gt Puppy Suite 810 gt Uninstall Puppy Suite 810 The Welcome dialog box will appear 2 Check Modify and click Next The Select Components dialog box will appear 3 Check items you want to add or uncheck items you want to delete then click Next The InstallShield Wizard Complete dialog box will appear 4 Check Yes I want to restart my computer now and click Finish Initializing the Puppy Unit Initializing the Puppy unit requires a specific software application InitPuppy exe All data in the Puppy unit will be deleted and returned to factory settings IMPORTANT Unencrypt any secured files before you initialize the Puppy unit otherwise the data is permanently lost 1 Run InitPuppy exe on the second CD ROM included with the Puppy unit titled FIU 810 N03 Fingerprint Identification Software 2 The Initialize Puppy dialog box will appear Click Initialize 3 You will be prompted whether
7. a Sony Puppy fingerprint identity token We think you ll find it to be easy to use and a convenient tool in your day to day interactions with your computer Just think you won t need to worry about typing passwords any more And you can be assured that your fingerprints are protected as they are being matched processed and stored on the portable unit sitting on your desk Moreover files that you store on the Puppy unit will be protected by your fingerprint and you will have access to more secure network communication via the digital certificate capabilities supported by the device This handy guide will assist you in setting up using and maintaining your Puppy unit to obtain the best results Note that this guide is set up in several sections e Section l You and Your Puppy Fingerprint Identity Token provides general advice for using the Puppy unit including connection and finger placement e Section 2 Installing the Software is a step by step walkthrough for Puppy Suite Personal software installation e Section 3 Initial Setup discusses the registration of your fingerprints setting up a private storage area amp creating a Windows account for Windows logon e Section 4 Using Puppy Suite Personal Software shows you how to easily logon to your PC replace your passwords on websites and in applications access your files on your Puppy unit lock unlock your computer encrypt files and use the digital certificate function
8. able to access your machine with your Windows Account password even if you do not have the FIU 810 unit handy Please carefully consider which method you would like to use before continuing If you are concerned about forgetting your device when you travel it may be best to Training Your Puppy Unit Page 11 choose Fingerprint OR Password You can improve the security of this choice by making your Windows password more complex add numbers letters symbols upper lowercase and also making the Puppy password see Step 4 a complex password In any case it s always a good idea to Keep a copy of your Windows password in a safe secure place just in case something happens to your Puppy or your PC You can always add or change the authentication methods later 4 The Register Password dialog box will appear if you chose Password for your authentication method in the previous step Enter your password into both Password and Confirm Password boxes and click OK You must enter less than 127 characters If you chose Password only user creation is complete NOTE This Puppy password is NOT your Windows password and does not need to be the same Think of this Puppy password more like a PIN code for your Puppy unit 5 The Practice Finger Placement dialog box will appear if you chose Fingerprint for your authentication method in step 3 You can practice how to place your finger on the sensor in this dialog box Follo
9. envelope The Setup Type dialog box will appear 6 Choose Standard or Custom and click Next If you choose Standard skip to step 8 If you choose Custom continue to step 7 o Standard All components of Puppy Suite software are installed Recommended o Custom You can choose which components of the Puppy Suite software are installed as well as the installation folder If you choose Custom and click Next the Choose Components dialog box will appear 7 Choose components and or a folder to install the software into and click Next e Windows Logon This software allows you to log onto Windows with the Puppy unit You can also use the Puppy unit to unlock the PC Account Manager software 15 also installed e Password Provider This software allows you to replace your ID and or password on web sites and application dialog boxes via the Puppy unit If this is installed you can also use Finger Click functionality e Crypto Manager This software allows you to encrypt decrypt files via the Puppy unit e Certificate Manager This software allows you to manage your digital certificates You can import export delete a certificate e Puppy Suite 810 Help Training Your Puppy Unit Page 9 8 Necessary files will be copied into the hard disk and the InstallShield Wizard Complete dialog box will appear 9 Choose Yes I want to restart my computer now and click Finish If you see any message boxes read carefu
10. on your slacks or sleeve and then place your finger on the unit What happens if I lose my FIU 810 unit The Puppy Suite Personal software was designed with both convenience and security in mind If you lose your device and you had set your authentication method to Fingerprint OR Password the software will default to a standard Windows username and password not your Puppy password dialog box Simply type in this information to gain access to your PC You will also note that if you do not plug in your device 1 e it s at home you will be able to access your PC in this fashion However if you do not have this authentication method selected you will not be able to logon to your PC Please contact our technical support center see Section 9 If you have an administrator for your PC the administrator should be able to login to the PC using his her username and password and possibly uninstall the software for you As always to prevent re installation of Windows and possible loss of data keep a copy of your password in a safe secure place I m concerned about the security of my PC if I can simply type in my username and password without the FIU 810 unit how do I prevent someone from getting into my PC If you select Fingerprint ONLY or Fingerprint AND Password as an authentication method it s not that easy but for any situation one of the best ways to provide better security is to change your password to a long and com
11. to export and click Export 2 The Save as dialog box will appear 3 Choose a folder to save the file to type a file name and click Save The Input Password for Certificate dialog box will appear 4 Type passwords for the certificate file and click OK A message saying The certificate was exported will appear and the certificate file will be saved 5 Click OK to finish Delete Certificate 1 Choose the certificate you want to delete and click Delete 2 A message saying The certificate was deleted will appear 3 Click OK to finish 4 Close Certificate Manager Training Your Puppy Unit Page 29 Certificate Manager Registering Certificates to the Windows Certificate Store Import Export Delete Certification Authority CA Certificates Detailed instructions on these operations can be found in the Puppy Suite Help file accessible from the Start menu or the Puppy Suite icon in the System Tray Disconnect Connect Actions and Issues To safely disconnect the Puppy unit open Unplug or Eject Hardware in the system tray choose the USB Mass Storage Device associated with your Puppy unit typically identified as the Device with two drive letters ie F G and click Stop Then disconnect the Puppy unit from the PC For more information about Unplug or Eject Hardware please see Windows Help When you disconnect the Puppy unit from your PC you can select whether the Puppy Suite software 1
12. Exit The Finger Click Settings dialog box will close Finger Click Use Finger Click 1 Press the F12 key default Display Authentication Dialog Box key For information about the Display Authentication Dialog Box key see Password Provider Settings 2 Place the finger linked to a registered web site or application on the sensor Once the authentication succeeds the web site or application registered for the finger will open Certificate Manager Using Digital Certificates A digital certificate hereafter certificate is a digital credential issued by a trusted authority known as a Certification Authority CA and is a component of a public key cryptography PKI system This system provides secure communication and identification on networks such as the internet by utilizing the certificate as both an authentication tool and identity document It is not the purpose of this manual to explain certificates and public key cryptography in detail But know that by tying the certificate to the Puppy unit s fingerprint verification you can build Training Your Puppy Unit Page 26 higher security into your PC and network environment Links to additional information on PKI and digital certificates are provided in the Puppy Suite Help file The Puppy unit can generate and store up to 2048 bit RSA key pairs and store their associated digital certificates to communicate with applications utilizing certificates through either the Crypt
13. User Manager and click Unlock If instead the Lock button 15 displayed the private storage area is already unlocked 2 The Login dialog box will appear Authenticate your fingerprint and or password After successful authentication the private storage area will be unlocked 3 The Unlock button will change to the Lock button after the private storage area is unlocked You can now use the private storage area as a normal disk drive Crypto Manager Encrypting Decrypting Files Using Crypto Manager you can protect individual files on your PC and on your FIU 810 device These files are encrypted with a TripleDES key unique to your FIU810 unit and your user registration and can be unlocked only with your fingerprint Files You Cannot Encrypt e Folders e Extension Limitation o Encrypted Files ps8 o Short Cut Files Ink e Attribute Limitation o System Attribute Files o Hidden Attribute Files o Read only Attribute Files e Location Limitation o Files in root folder usually C folder o Files in Windows folder But you can encrypt files in Desktop and My Documents o Files in Program Files folder Note e You may not be able to start Windows or certain applications if you encrypt Windows system files or trom system files for an application For example extensions like ini sys exe inf dll vxd bat com ttc ttf and so on Crypto Manager Encrypt Files 1 Right click on a f
14. a file after the file 15 compressed The time stamp modified date 15 not changed in the compressed and encrypted file e Delete original file Check Box Check if you don t want to keep the original file when the file 1s encrypted decrypted Puppy Suite Settings Puppy Removable Settings Disconnect Actions e Lock this computer Check Box This setting allows you to lock the PC when disconnecting the Puppy unit If you ve already set a screen saver it will start e Log off Windows Check Box This setting will log you out of Windows when disconnecting the Puppy unit e No action Check Box Nothing happens Training Your Puppy Unit Page 32 Section 5 Uninstalling the Puppy Suite Personal Software Important You must be logged in as an Administrator to uninstall the software You can uninstall the Puppy Suite software and also add delete individual components Uninstalling the software does not erase your fingerprints windows account info passwords or any other data stored on the Puppy unit In fact you can uninstall and reinstall the software without worrying about your user data or experience In order to completely erase the FIU 810 device please see Initializing the Puppy Unit below Uninstall Puppy Suite Software 1 Click Start in the taskbar and choose Programs gt Puppy Suite 810 gt Uninstall Puppy Suite 810 The Welcome dialog box will appear 2 Choose Remove and click Next Confirm to
15. c Application Programming Interface API provided by Microsoft PKCS 11 Public Key Cryptography Standard No 11 Cryptographic Token Interface Standard provided by RSA Data Security Training Your Puppy Unit Page 27 Certificate Manager Managing your Digital Certificates 3 Certificate Manager Personal Certification Authorities Issuedby Expiration Date Valid from 8 Administrator PUPPY 2005 04 05 2004 04 05 Import Export Delete Windows Certificate Store WWCS Register to WCS Remove from WCS Figure 1 Certificate Manager Screen To start Certificate Manager choose Start Certificate Manager after clicking on the Puppy Suite icon in the System Tray or click Start in the Taskbar gt Programs gt Puppy Suite 810 Verify your finger on the Puppy unit to open the display Certificate Manager Importing Exporting and Deleting Certificates Follow the color coded instructions below to import export or delete certificates to from the Puppy unit Import You can import a certificate file with a p12 or pfx extension into the Puppy unit Export You can export a certificate and corresponding private key stored in the Puppy unit and save them in the form of a PKCS 12 file with a p12 extension Delete You can delete a certificate and its corresponding private key stored in the Puppy unit Note e The Puppy unit can only import RSA keys with 512 1024 2048 bit lengths e The certif
16. d Provider functionality may not work correctly without Service Pack 1 for Windows XP Web Browser Internet Explorer 5 01 SP2 or later Training Your Puppy Unit Page 8 Installation IMPORTANT You must be an administrator or have administrative rights on your computer in order to install the Puppy Suite Personal software IMPORTANT If you have another version of the Puppy Suite software installed i e for the FIU 600 Puppy or any other biometric security software you must uninstall this software first to prevent any conflicts 1 Insert the Puppy Suite 810 CD ROM into a CD ROM drive The Puppy Suite 810 dialog box will appear If not open the CD ROM via Windows Explorer and double click setup exe 2 Click OK You will be prompted to close other running applications If you have any such applications close them save your work and click Yes You may also be warned to uninstall other Puppy Suite software Click OK if you have SONY already uninstalled this software or did not have it installed this software The Welcome dialog box will appear Click Next The License Agreement dialog box will appear 4 Read carefully and click Yes The User Information dialog box will appear Enter User Name Company and Serial Number into each text box and click Next Your username does not need to correspond with your Windows username account The serial number is printed on a label affixed to the CD
17. disconnect the Puppy unit and then reconnect it Non Puppy unit users can still login to a Puppy Suite software enabled PC using only their username and password assuming of course that they have existing user accounts on the computer or domain Training Your Puppy Unit Page 17 Windows Logon Please place your finger on the sensor User Name Logonta PUPPY This Computer wt Authentication Method Fingerprint Password Figure 1 Puppy Suite Personal Windows Logon Screen 1 Make sure that a User Name registered in Account Manager is displayed in the User Name box If not choose a user name from the drop down list 2 Choose an authentication method from the drop down list o Fingerprint Fingerprint Authentication only Fingerprints must be registered o Password Password Authentication only A password must be registered o Fingerprint AND Password Fingerprint and password Authentication Both fingerprint s and a Puppy password must be registered and AND set as the authentication method 3 Enter your Puppy password if the authentication method is either Password or Fingerprint AND Password and click OK If the authentication method is either Fingerprint or Fingerprint AND Password go to step 4 If it is Password skip to step a 4 Open the shutter and place your finger fully on the sensor If the verification succeeds the Verification succeeded message will appear and you will be logg
18. does nothing 2 locks your computer or 3 logs you out of your computer These settings are available in Puppy Suite Settings See below for more info on how to access these settings Connect the Puppy Unit What happens when you connect the Puppy unit will vary depending on whether you log onto Windows with the device e If you logged on with the unit and then disconnected it o Only the Puppy unit used for the user s logon will be recognized by the Puppy Suite software With other Puppy units you cannot use most of the Puppy Suite components e you didn t log on with the Puppy unit o Any Puppy unit can be used with the Puppy Suite components Using Multiple Puppy Units If you didn t log onto Windows with the Puppy unit the Puppy Suite software can recognize multiple Puppy units connected to the PC and you can choose the Puppy unit you want to use The following steps show how to choose the Puppy unit 1 Click the Puppy Suite icon and choose Change Puppy in the menu List of Puppy dialog box will appear 2 Choose a Puppy unit you want to use and click OK Puppy Suite Settings To access Puppy Suite Settings click the Puppy Suite icon in the System Tray and select Puppy Suite Settings Training Your Puppy Unit Page 30 When complete e Click OK to make your changes effective and close the dialog box e Click Apply to make your changes effective e Click Default to return all settings to
19. e and password assuming of course that they have existing user accounts on the computer or domain Why does my computer freeze or crash when I plug in the Puppy unit Be sure that you are connecting the Puppy unit directly to your PC s USB port or alternatively to a powered USB hub Why does my computer boot up slowly or seem to stop with the FIU 810 unit plugged in This is due to certain settings in your PC s BIOS system the PC may be looking at your FIU 810 device as a drive Sony has noticed that some PCs will start up slowly and may appear to freeze at the system welcome screen where the PC would typically say VAIO etc The PC will eventually boot but to speed up this process simply disconnect your Puppy unit for a short time until the PC continues to boot and then plug it back in Why 15 the FIU 810 unit not reading my fingerprint when 1 try to enroll or use the device Be sure the FIU 810 unit s cable is firmly plugged into the unit and the PC s USB port the shutter is up exposing the silver scanner surface that your fingerprint is correctly placed on the device see Section 1 1f your finger is too dry to touch your finger to your forehead or the side of your nose and then place your finger on the unit The oils will help the sensor to correctly read the ridges and valleys of your fingerprint Training Your Puppy Unit Page 37 1f your finger 15 too moist to rub your finger
20. ed on to Windows 5 If the verification failed the Verification Failed message will appear and the Windows Logon dialog box will appear again Try once again from step 1 Note If you fail to enter your password correctly 3 times a Puppy has been locked message will appear If this is the case unlock the Puppy unit by disconnecting and reconnecting it Windows Logon Password Changes Editing Deleting Accounts from Account Manager Password Changes Automated password changes are not affected by the Puppy Suite software If your network settings require a password change periodically you will still need to manually change the password However if you change your Windows password when prompted at logon or via the Ctrl Alt Del menu your password in Account Manager and the PUPPY unit will be updated Training Your Puppy Unit Page 18 Note If you edit the Windows password in Account Manager the password in Windows itself will NOT be changed Also if your password was changed by your administrator you will need to go into Account Manager and change the information manually l 2 Log on without the Puppy unit connected and type in your username and new password Plug in the Puppy unit after you reach the desktop click Connect Puppy after clicking on the Puppy Suite system tray icon Follow the instructions below to manually change the password for the account To edit accounts 1 2 Start Accoun
21. icate is automatically registered into the Windows Certificate Store WCS e Cannot export if the private key is marked as not exportable e The certificate and corresponding private key will not be deleted after they are exported e Cannot include any certification authority certificates in the exported file e The identical certificate stored in the Windows Certificate Store will be deleted from WCS by means of this operation Training Your Puppy Unit Page 28 1 Start Certificate Manager 2 Click the Personal tab Your Personal certificate s will be displayed 3 Click Import Export or Delete Import Certificate 1 The Open File dialog box will appear 2 Choose the certificate file you want to import into the Puppy unit and click Open The Input Password for Certificate dialog box will appear 3 Type the password for the certificate file and click OK 4 Choose whether or not the private key can be exported If No this certificate and corresponding private key cannot be exported For security purposes we recommend choosing No 5 Choose whether or not you want to import the certification authority certificate s Click Yes if this certificate file does not include any certification authority certificates this message won t appear The certificate and corresponding private key are stored in the Puppy unit and listed on the main screen Export Certificate 1 Choose a certificate you want
22. ile you want to encrypt and choose Encrypt the file Login dialog box will appear 2 Verify your fingerprint with the Puppy unit After successful verification the file will be encrypted Note Training Your Puppy Unit Page 24 e The file name will be changed to original file name ps8 and the icon will also be changed The encrypted file is stored in the same directory as the original file and the original file is deleted by default If you change the setting you can keep the original file e If you don t want to alter the time stamp of the original file be sure to check Compress the file in the Crypto Manager Settings e The encryption key for files encrypted with Crypto Manager is stored on board the FIU 810 unit As long as you do not initialize erase the unit you can uninstall the Puppy Suite software without worrying about losing your files However you must reinstall at least the Crypto Manager component in order to decrypt your files 9 Be careful not to delete the encrypted file Crypto Manager Decrypt Files 1 Right click a file you want to decrypt and choose Decrypt the file You can also double click to decrypt an encrypted file Login dialog box will appear 2 Verify your fingerprint with the Puppy unit After successful verification the file will be decrypted Note If you encounter a message like This is not a file you encrypted this is not a file you encrypted with your Puppy unit or the fi
23. ing UserManager exe in the Public area of your FIU 810 drive For more information on accessing your files please see Accessing Your Files on Your FIU 810 Unit in Section 4 The private storage area which is displayed as a removable disk drive on your PC can be opened only after you are authenticated The private storage area 15 not allocated by default to give you the freedom to choose the amount of storage you want to set aside as protected Training Your Puppy Unit Page 14 Note e As part of setting up the private storage area all files in the public storage area except fingerprint data password data certificate s cryptographic key s and User Manager software will be deleted Please backup files in the public storage area before doing this operation if needed 1 Start User Manager and click Resize 2 The Resize Private Storage Area dialog box will appear You can slide the bar on the right side to set the size of the private storage area As you slide the bar the memory allocated to the private storage area will increase decrease You can also enter a number from 0 OMB to 62 62MB into the box If you enter 0 the private storage area will not be created Below is an example of setting the private storage area to 30MB Resize Private Storage Area Adjustment bar Private Storage Area 30 vB Size input box PLEASE NOTE If you resize the private storage area and reformat the entire storage area
24. istered data Click Register button to complete Cannot access the application ar URL that you ve registered in Finger Click Title Please sign in Label Auto Insert Type identifying information into the Label box This Label will be displayed in the List of registered data dialog box Set Auto check box If you check this box the Login dialog box will appear automatically when the registered web site or application dialog box is opened or becomes active If not the Login dialog box won t appear until the Display Login Dialog key Default F12 key is pressed Click Register The Login dialog box will appear Verify your finger and or password on the Puppy unit After successful verification the password and or user ID information will be stored in the Puppy unit Note e Password changes mandated by websites or applications are not automatically updated in Password Provider If you change your password you must also change the corresponding password or information in List of Registered Information Password Provider Automatically Input Information at Web Site or Application 1 Open the registered web site or application dialog box or make it active The Login dialog box will appear If the box does not appear try pressing F12 default key Verify your finger on the Puppy unit After successful verification the registered password etc will automatically be entered and the button
25. it to support it may help You should be able to unplug the Puppy unit at any time though When the ais depending on your Puppy Suite settings your PC may lock or log you connected directly to out Never unplug your Puppy unit during fingerprint enrollment d Fingerprints Puppy units use highly robust sensing technology to take images of your fingerprints However there are instances where the units may have Training Your Puppy Unit Page 6 some difficulty reading your fingerprint Here are some things you can do to avoid this situation 1 The Puppy unit reads the patterns of ridges and valleys on the portion of your finger between the tip and the first bend in your finger Do not simply put the tip of your finger on the sensor and hope for the unit to detect it And don t turn your finger to the right or the left or place it upside down use the finger guide on the device to judge correct finger placement Slide the gray shutter up first and then place your finger flat and comfortably resting entirely on the sensor surface so that it fully touches the metal plate around the sensor itself The tip of your finger should be resting on the gray latch of the shutter See the images below for reference Be comfortable Don t try to use a finger that causes your hand to be at an uncomfortable angle to your desktop Enroll and use the finger that s most convenient and most comfortable Always be sure to register a
26. le Please verify again or re scan your fingerprint 3 times by clicking Back 8 When you finish registering your fingerprint you will be asked to register another fingerprint If you click Yes you will repeat the enrollment process and register another fingerprint Sony strongly suggests enrolling more than one fingerprint In fact you may want to register a thumb and index finger from both left and right hands to be sure that you can use your Puppy unit comfortably no matter where it is connected If you click No user creation is finished You can always come back to User Manager to add more fingerprints or change your registered data 9 You will now see the User Manager Menu dialog box Register change your fingerprint s password Unlock Unlock the PUPPY unit s private storage are Resize Create Resize the PUPPY unit s private storage area Practice Practice finger placement Diagnosis Diagnose PUPPY unit Figure 4 User Manager Menu Private File Storage Setup After you have registered your fingerprints and or passwords you can set up your private storage area directly from the User Manager interface Remember that this is accessible at any time via a click on Start in the Taskbar gt Programs gt Puppy Suite 810 or by clicking on the Puppy Suite icon in the System tray and choosing Start User Manager You can also access User Manager on other non Puppy Suite software enabled PCs by double click
27. le is broken Finger Click Open Applications with the Touch of a Finger Finger Click allows you to open a web site or application by placing your finger on the Puppy unit You need to link the web site or application to your registered finger Non registered fingers cannot be used for Finger Click Ten web sites or applications total can be registered in Finger Click Training Your Puppy Unit Page 25 Finger Click Register Web Site or Application Finger Click Settings Please enter file path or URL File Path or URL 181 oilo gt Finger Click allows you to launch applications or websites wih your fingerprint To set click a registered finger and then enter the file path or URL to be linked to that finger Ta use press the Display Authentication Dialog key deftautt F12 then place the finger associated wih a particular application or URL on the sensor The Display Authentication Dialog key can be changed via Puppy Suite Settings Cancel Figure 1 Finger Click Settings Screen 1 Click the Puppy Suite icon in the System Tray and choose Finger Click Settings The Login dialog box will appear 2 Verify your finger on the Puppy unit The Finger Click Settings dialog box will appear 3 Click a finger to link to a particular web site or application 4 Enter a web site URL or application file exe into the box You can specify an application file by clicking Search 5 Click
28. lly and click OK Your PC will be rebooted and the installation will be complete Note If you chose the Standard installation or a Custom installation with the Windows Logon component the Windows Logon dialog box for the Puppy Suite 810 software will appear after the PC is rebooted Simply type in your username and password to get to the Windows Desktop and begin setup You will register your fingerprints with User Manager and your Windows account information via Account Manager after logging onto Windows Training Your Puppy Unit Page 10 Section 3 Initial Setup Puppy Suite Personal Software and FIU 810 Puppy Token The FIU 810 fingerprint identity token scans stores and matches fingerprints on board the device Each Puppy unit can hold up to 10 fingerprints of a single user Each device is therefore unique to an individual user You can transport the unit between Puppy Suite Personal software enabled client PCs for logon and password purposes and among Windows and non Windows operating system based computers for access to your private files First Plug It In Plug your FIU 810 unit or preferably the extension cable connected to the unit into an available USB port Windows will detect the device and automatically load drivers for the unit When the unit is successfully detected you should be able to see the unit as a removable hard drive in Windows Explorer and in Windows XP a message will appear sa
29. nt which does not exist the account will not be added to Windows For more information about how to add a new Windows account see Windows Help Edt Button haximize Button Account Menu Toolbar Minimize Button a Account Marager Account Local Com pu ter Local Computer Account List Figure 1 Account Manager Screen and Button Description 1 Start Account Manager by choosing Start Account Manager by clicking Start in the Taskbar gt Programs gt Puppy Suite 810 or via the Puppy Suite icon in the System Tray 2 Choose Register Account in the Account menu or click the Account Registration icon The Add Account dialog box will appear 3 Choose a domain name or computer name and choose a Windows account from the drop down list of Windows accounts registered in the specified domain or computer You may also enter a Windows account name and password 4 Click OK A message saying A user has been added will appear Click OK The Windows account will be added to the Account Manager window 5 You can register additional accounts for alternate domains and computers or simply choose to close Account Manager Now the next time that you log on to Windows you will be prompted to scan your finger and or enter your Puppy unit password for access For more information see Section 4 Training Your Puppy Unit Page 16 Section 4 Using Puppy Suite Personal Software This section provides
30. o more remembering or typing passwords Note There are some websites and applications which do not appear to be recognized by the Puppy Suite software This is due to various security features implemented into the website and application code In these instances our software is unable to determine where the username and password boxes are and therefore unable to put the information into the right place If you are having problems registering a website please refer to this manual to be sure you are following the right steps You can also force the Puppy Suite software to try to insert information on a previously registered website by pressing F12 default Display Authentication Dialog key If these two options fail please call our Technical Support Center at 866 347 7669 or email us at fiuinfo am sony com Password Provider Register Usernames and or Passwords 1 Open the web site or application dialog box Password Uk 2 Type the necessary data If the username account ID is automatically entered by the website or application re type the information User ID PUPPY Password UE 3 While holding down the Alt key default Data Registration key click the OK or Submit button etc to move to the next page or screen The Register Password dialog box will appear Training Your Puppy Unit Page 20 Register Password a Do you want to register password information Enter 8 label to describe reg
31. oAPI or PKCS 11 cryptographic module interfaces These two modules are installed automatically in the Standard installation or if you install the Certificate Manager component in a Custom installation Examples of these applications follow For pointers on how to set these applications to use the FIU 810 unit and its certificate capabilities please refer to the Puppy Suite Help file e Web browser ex Internet Explorer Certificate issuance through web site SSL client authentication etc e E mail software ex Outlook Outlook Express Digitally sign Encrypt Decrypt email e VPN client software ex Nortel Contivity VPN client Client authentication e Word processor Document viewer ex Microsoft Office XP Adobe Acrobat Sign Encrypt Protect documents e File management software ex SpyProof Secret Agent Sign Encrypt Decrypt file folder disk For more information about getting a digital certificate s please ask your administrator if you are a member of a company or organization using the technology If you want to utilize certificates for personal use please use a public or private certificate issuance service like that offered by Verisign www verisign com or Thawte www thawte com Be sure to choose the 1 1 810 Fingerprint Identity Token CSP when prompted for a choice of CSP during certificate issuance You will be required to verify your fingerprint before key generation CryptoAPI Cryptographi
32. oducts for the enterprise market Featuring on board fingerprint scanning matching and storage on board digital certificate cryptographic capabilities and 64MB of file storage the FIU 810 device is a portable USB based token ideal for identity management and secure communications applications The fingerprint sensor is located underneath the gray shutter which slides up into the unit when you need to scan your fingerprint The Puppy device offers robust fingerprint imaging technology based on a technique known as capacitance which digitally reads the fingerprint without leaving ink residue on your finger Capacitance sensors cannot be fooled by paper copies and do not require cleaning Connections Sony s Puppy fingerprint identity units connect to your Windows 2000 XP operating system equipped PC with a USB connector The Puppy units will not be recognized if connected to a self powered or unpowered hub and your PC may become unstable Sony recommends that for typical day to day use you use the 3 foot 1 USB extension cable provided with the unit This cable plugs into 65 the top of the FIU 810 device and provides you with flexibility in E terms of both USB port choice and desktop location You can also plug the Puppy unit directly into a USB port though please be careful not to exert too much pressure on the part as the connector may break or be damaged Placing a finger underneath the FIU 810 un
33. or not you want to initialize the Puppy unit Click Yes to start initializing It may take a few minutes to initialize the device Training Your Puppy Unit Page 33 4 The message below will appear when complete Click OK FIU 810 Initialize PUPPY X LL PUPPY unit initialized Training Your Puppy Unit Page 34 Section 6 Troubleshooting amp Frequently Asked Questions FAQ Troubleshooting Check First e Have you correctly connected the Puppy unit to your PC e Are you using the USB cable included with the Puppy unit e Does your PC meet the System Requirements e Is your OS supported To check an Edition or Service Pack see the Properties of Windows by right clicking on My Computer Symptom Cause Remedy Reference e Open Windows Device Manager and check whether FIU 810 NO3 is showing as an Unidentified Device If so delete FIU 810 NO3 then press Renew and follow the instructions on the screen For more information about Windows Device Manager see Windows Help The Puppy has not been e If you are waking your PC from standby mode or connected message appears hibernation it may take several seconds for the Puppy unit to be recognized by Windows Click the Connect button in the Logon dialog box until the Puppy unit 15 recognized Alternatively wait 10 15 seconds disconnect the Puppy unit and then reconnect it The User information has e Create user information via User Manage
34. our finger on the unit Training Your Puppy Unit Page 7 Section 2 Installing the Software System Requirements for Puppy Suite Personal Software Hardware User OS Intel Pentium 300MHz or higher processor Pentium 11 400MHz or higher recommended 64MB or higher 128MB or higher in Windows XP SMB of free hard disk space CD ROM Drive Available USB Port Puppy unit must be connected directly to PC or via self powered hub Note e Please be sure to connect the Puppy device directly to your PC s USB port or to a powered AC connected USB hub when prompted during installation The Puppy units will not be recognized if connected to a self powered or unpowered hub and your PC may become unstable USB ports in keyboards and monitors are often not powered hubs e When cascading USB hubs please connect the Puppy unit to the hub closest to the PC When connecting the unit to the second or other hubs operation is not guaranteed You must be a user with administrator rights to install and use the Puppy Suite Personal software Windows 2000 Professional Service Pack 3 or later Windows XP Professional Service Pack 1 or later Windows XP Home Edition Service Pack 1 or later Note e Windows 2000 Server amp Windows 2000 Advanced Server operating systems are not supported e You cannot use Fast User Switching functionality when you install the Windows Logon component on Windows XP operating systems e Passwor
35. plex one 32 characters in length Your FIU 810 unit will remember the password so length is not an issue And it will be very difficult for a hacker to figure out such a complex password However if you are concerned about losing your device and therefore access be sure to keep a copy of your password somewhere OR set up a backup account from which you can reset a user 5 password I want to deploy the FIU 810 throughout my company and I need more control over the device s functions and capabilities What can I do Puppy Suite Enterprise Edition PS EE software may be right for your organization The user experience 15 very similar to the Puppy Suite Personal software client only however PS EE also ships with an Administrator Tool which allows an administrator to initialize pre set and pre load FIU 810 units with a variety of controls and rules For example e nstall uninstall rights Fingerprint and password registration controls Pre load Windows Logon and Password info Randomly generate up to a 64 digit Windows password at password change prompt Pre load digital certificates Pre set private storage area Training Your Puppy Unit Page 38 e and more More information is available at www sony com Puppy Depending on the size of your organization you may also want to contact software solution providers supporting the FIU 810 product I get an error when I verify my fingerprints after enrollment One or more of the
36. prints do not match How can I prevent this from happening You are not placing your finger consistently on the unit During enrollment be sure to place your finger in a similar fashion per the instructions in Section 1 I have successfully enrolled my username and password for a website with Password Provider but when I come back to the website it s not prompting me to use my fingerprint What s wrong There are some websites and applications which do not appear to be recognized by the Puppy Suite software This is due to various security features implemented into the website and application code In these instances our software 15 unable to determine where the username and password boxes are and therefore unable to put the information into the right place If you are having problems registering a website please refer to this manual to be sure you are following the right steps You can also force the Puppy Suite software to try to insert information on a previously registered website by pressing F12 If these two options fail please call our Technical Support Center at 866 347 7669 or email us at fiuinfo am sony com Also an updated list of non functional websites is maintained at www sony com Puppy Why does the Password Provider authentication dialog box pop up on every new web page even after I ve authenticated and logged in to the site This is due to the way that the Password Provider component identifies websites To eliminate
37. r not been registered message appears The connected Puppy unit contains user information but no The Windows account Windows account information information has not been registered in the Puppy unit e Create Windows account information via Account message will appear Manager You are not logging onto Windows as a user with administrative rights e Log onto Windows with a user with administrative rights then attempt the installation again Cannot install Puppy Suite Software Please check the following things e Is your OS sufficiently up to date See System Requirements If not visit Microsoft s Windows Update website at www windowsupdate com Training Your Puppy Unit Page 35 Fingerprints cannot be registered verified The Puppy has been locked message appears e Does your computer s hard disk have over 20 MB available e Is the CD ROM drive working correctly The Puppy Suite software CD ROM may be dirty e Wipe it off with a soft dry cloth You are more likely to fail fingerprint registration verification under the following circumstances e After taking a bath e After working under wet conditions e After applying medication with a finger e Right after going outside in the winter e When fingers are dirty Are you properly placing your fingers on the sensor e Be sure you ve slid the shutter up and are placing your finger completely on the contact plate Your fingers are too dry
38. r dialog box will appear Click a finger you want to register When you select a finger a small circle will appear at the top of the selected finger Click Next Select Finger Select a finger to register Right index has been selected Ww E Please click Next Cancel Figure 2 Right index has been selected 7 The Register Fingerprint dialog box will appear Follow the instructions in the dialog box You will be prompted to place your finger on the sensor 3 times Every time your fingerprint is scanned the fingerprint image will appear After 3 trials the best fingerprint image for registration will be selected You will then be prompted to place your finger one last time to verify the selected fingerprint image Register Fingerprint x Please place your finger on the sensor Vv Please scan your fingerprint 3 times Calculating One image will be selected gt Verify your fingerprint If the verification succeeds you can register your fingerprint If you fail verification please scan your fingerprint again and refer to the manual for tips on successful Verification Result Key Green Success Red Failure Please click Register Cancel Figure 3 Successful registration Training Your Puppy Unit Page 13 If verification succeeds the Register button will be available You can register now by clicking Register If verification fails the Register button won t be availab
39. ry EEPROM deep inside the FIU 810 unit s circuitry TripleDES Symmetric Key This 15 a key for a symmetric cipher system and 15 the same key used for encryption decryption DES stands for Data Encryption Standard U User This 15 an account which 15 managed by the Puppy unit and Puppy Suite software One user can register his her fingerprint s and password on the Puppy unit The Puppy device can only be used by one individual Windows Account Information Information for Windows Logon such as Windows username account domain name password and so on Windows Certificate Store WCS Storage area where Windows manages certificates You can access the WCS through the Tools menu of Internet Explorer by choosing Internet Options gt Contents tab gt Certificates Training Your Puppy Unit Page 42 Section 9 Who to Contact If you have any problems with your Puppy unit or the Puppy Suite software need more information on other Sony products or have specific questions relating to your installation please contact Sony via the information provided below e Check this first Information Software Updates Patches www sony com Puppy e Technical Support 866 347 7669 toll free in the US e Information 866 530 2963 toll free in the US Training Your Puppy Unit Page 43
40. s at fiuinfo am sony com Training Your Puppy Unit Page 40 Section 8 Glossary C Capacitance A method of capturing a fingerprint image via measurement of the varying capacitance values electrical field between the fingerprint sensor and the ridges and valleys of a fingerprint Certification Authority CA A trusted organization that issues digital certificates CryptoAPI Cryptographic API Application Programming Interface provided by Microsoft D Digital Certificate or Certificate This 15 an electronic credential which 15 issued by a trusted organization called a Certification Authority E Encryption Key This is a cryptographic key used in Crypto Manager Crypto Manager generates a TripleDES key to encrypt files The key is also used for decryption of encrypted files G GINA Stands for Graphical Identification and Authentication This is a Windows subsystem that handles the logon presentation to the user Training Your Puppy Unit Page 41 P PKCS 11 Cryptographic Token Interface Standard provided by RSA Data Security T Template The file that is generated and stored after enrollment of a fingerprint or other biometric The raw image of the fingerprint is not stored Typically the file is substantially smaller than the original raw image and cannot be reverse engineered into the original image The template size for the FIU 810 unit is 576 bytes and is stored encrypted in a separate read only memo
41. s of the unit e Section 5 Uninstalling the Puppy Suite Personal Software describes how to remove the software from your PC and also information on initializing erasing your FIU 810 unit e Section 6 Troubleshooting amp Frequently Asked Questions FAQ lists a number of common questions and answers regarding troubleshooting installation and use of the FIU 810 device and Puppy Suite Personal software e Section 7 Glossary provides brief definitions for the terms used in this manual e Section amp Who to Contact provides contact information and websites for additional information technical support and software updates Throughout this guide you will see text and headings in blue This indicates an important notice that you will need to pay special attention to For more in depth information regarding advanced settings and configuration including detailed walkthroughs of the Puppy Suite Personal software package please be sure to refer to the Puppy Suite 810 Help File accessible via Start in the Taskbar gt Programs gt Puppy Suite 810 or by clicking on the Puppy Suite icon in the System Tray Training Your Puppy Unit Page 5 Section 1 You and Your Puppy Fingerprint Identity Token You will be quite happy with the performance and capabilities of your Puppy unit if you follow some general guidelines The Unit The Sony FIU 810 Puppy Fingerprint Identity Token is the latest in Sony s line of biometric pr
42. such as OK Submit or Login etc will automatically be pressed Note e If the password and or IDs are not registered into the Puppy unit nothing will happen when you open a web site or application dialog box Training Your Puppy Unit Page 21 e the Auto check box is OFF the Login dialog box won t appear automatically when you open the registered web site or application dialog box In this case press the Display Authentication Dialog key to display it e There may be some websites or applications where the ID s and or password s are automatically entered into the dialog boxes but buttons like OK amp Submit are not automatically clicked by the Password Provider Simply click these buttons manually if this is the case Password Provider Change Registered Information You can edit the registered information in Password Provider Note e Password changes mandated by websites or applications are not automatically updated in Password Provider If you change your password you must also change the corresponding password or information in Display List of Registered Information e You cannot edit the button you want to press after passwords are automatically replaced If you want to modify the button setting delete registered information and re register it List of Registered Information Word File Password Auto Wh WORD EXE gamy Sony Login Welcome to My Sony Auto IEXPLORE EXE fei my Sony Login 2 Welcome
43. t Manager Click one account in the list to make it active then choose Edit Password in the Account menu The Edit Password dialog box will appear Edit password Type your new Password and then re type it in the Confirmation box Click OK Close Account Manager To delete accounts 1 Start Account Manager 2 Select an account from the list and choose Delete Account in the Account menu or click the Account Deletion Icon The message saying Do you want to delete the account will appear 3 Click Yes The message saying A user has been deleted will appear Click OK The account will disappear from the list 4 Close Account Manager Note e If you delete all the Windows accounts from the Puppy unit you will not be able to log into Windows with the Puppy unit e Windows accounts will not be deleted in Windows even if you delete a Windows account from the Puppy unit This is only possible if your authentication method is set to Fingerprint OR Password If not please call our technical support line for more information Training Your Puppy Unit Page 19 Password Provider Register and Automatically Enter Information for Websites and Application Dialog Boxes The Password Provider application allows you to automate the entry of usernames passwords and so on by placing your finger on the Puppy unit You will need to register username and or password information before using this functionality N
44. t least two fingers when setting up a user This way if you ve hurt your finger and have a bandage on it you still have a backup finger In fact Sony recommends that you enroll four fingers right and left index and right and left thumb so you will be able to use the device no matter how it is connected to your PC Register your fingers as you would use them That is you would most likely use your thumbs to access the device when it is plugged directly into the side of a laptop Connect the device in that manner and then register that print to provide the most consistent results Also see below During enrollment registration do your best to provide consistent finger placement THIS IS CRITICAL Good enrollment enables the unit to provide the best matching possible during your daily use of the device and thus this process is one of the most important steps in setting up your Puppy unit Don t rush it If you typically have very dry skin or you re just coming in from a cold environment the Puppy unit may have difficulty reading your finger Try touching your finger to your forehead or the side of your nose and then placing your finger on the unit The oils will help the sensor to correctly read the ridges and valleys of your fingerprint If you typically have very moist skin or tend to perspire a lot the Puppy unit may have difficulty reading your finger Try rubbing your finger on your slacks or sleeve and then place y
45. their default values e Click Cancel to cancel the changes and close the dialog box Puppy Suite Settings Password Provider Settings Start automatically whenever possible Data Registration Alt ea Display Authentication Dialog FA Set Default Crypto Manager Settings Compress the file i Delete original tile PUPPY Removable Settings f Lock thie computer Po Log off Windows f Wo action Figure 1 Puppy Suite Settings Screen Puppy Suite Settings Password Provider e Start automatically whenever possible Check Box Check if you want the Password Provider software to start when Windows starts This 15 checked by default e Data Registration Dropdown List This key is used when registering passwords etc You can choose from F1 F12 Shift Ctrl and Alt keys The key must be different than that chosen for Display Authentication Dialog e Display Authentication Dialog Dropdown List This key forces the display of the Login dialog box You can use this key when the Login dialog box 15 not displayed automatically on a registered web site or application dialog box This 1s also used to initiate the Finger Click software component You can choose from F1I F12 Shift Ctrl and Alt keys but the key must be different than that chosen for Data Registration Training Your Puppy Unit Page 31 Puppy Suite Settings Crypto Manager e Compress the file Check Box Check if you want to encrypt
46. to My Sony Auto IEXPLORE EXE fi Sorry Card Login Welcome 10 Sony Card Manual IEXPLORE EXE i Sony Music Login sonyMusicStore Login Manual IEXPLORE EXE 1 Display the list of registered information by clicking the Puppy Suite icon in the System Tray and selecting List of Registered Information Choose one entry from the list and click Edit The Edit Registered Information dialog box will appear 2 Modify the registered information o If you want to modify the label change the text in the Label text box o Uncheck the check boxes to modify the registered password etc Click OK The registered data has been edited message will appear 4 Click OK Training Your Puppy Unit Page 22 Accessing Files on Your FIU 810 Unit Once you have set up your private storage area on the device as outlined in Section 3 two removable drives with separate drive letters will be displayed in My Computer You can choose to name these drives if you wish The private storage area is displayed as an empty disk drive on your PC After unlocking the private storage area can be used mounts as a normal disk drive Your private drive will be locked automatically after you unplug the Puppy unit or power down your PC You can unlock your private storage area via User Manager or you can also unlock it by verifying your fingerprint when the Puppy unit is connected to the PC Devices with Removable Storage gt H 355 Floppy
47. uired to avoid abuse of the data Training Your Puppy Unit Page 3 INTRODUCTION 5 SECTION 1 YOU AND YOUR PUPPY FINGERPRINT IDENTITY TOKEN 6 THE UNIT 6 CONNECTIONS 6 FINGERPRINTS 6 SECTION 2 INSTALLING THE SOFTWARE 8 SYSTEM REQUIREMENTS FOR PUPPY SUITE PERSONAL SOFTWARE 8 INSTALLATION 9 SECTION 3 INITIAL SETUP 11 PUPPY SUITE PERSONAL SOFTWARE AND THE FIU 810 PUPPY TOKEN 11 FIRST PLUG IT IN 11 FINGERPRINT AND PUPPY PASSWORD PIN ENROLLMENT 11 PRIVATE FILE STORAGE SETUP 14 SETTING UP YOUR WINDOWS ACCOUNT FOR FINGERPRINT LOGON 15 SECTION 4 USING PUPPY SUITE PERSONAL SOFTWARE 17 WINDOWS LOGON 17 PASSWORD PROVIDER REGISTER AND AUTOMATICALLY ENTER INFORMATION FOR WEBSITES AND APPLICATION DIALOG BOXES 20 ACCESSING FILES ON YOUR FIU 810 UNIT 23 CRYPTO MANAGER ENCRYPTING DECRYPTING FILES 24 FINGER CLICK OPEN APPLICATIONS WITH THE TOUCH OF A FINGER 25 CERTIFICATE MANAGER USING DIGITAL CERTIFICATES 26 DISCONNECT CONNECT ACTIONS AND ISSUES 30 PUPPY SUITE SETTINGS 30 SECTION 5 UNINSTALLING THE PUPPY SUITE PERSONAL SOFTWARE 33 UNINSTALL PUPPY SUITE SOFTWARE 33 ADD DELETE AN INDIVIDUAL COMPONENT OF PUPPY SUITE SOFTWARE 33 INITIALIZING THE PUPPY UNIT 33 SECTION 6 TROUBLESHOOTING amp FREQUENTLY ASKED QUESTIONS FAQ 35 TROUBLESHOOTING 35 FREQUENTLY ASKED QUESTIONS FAQ 37 SECTION 8 GLOSSARY 41 SECTION 9 WHO TO CONTACT 43 Training Your Puppy Unit Page 4 Introduction Thanks for purchasing shall we say adopting
48. w the instructions in the message box near the bottom Once you are finished practicing click Next Practice Finger Placement Let s practice your finger placement Follow the prompts below Refer to the manual for tips on finger placement and enrollment If you want to skip the practice and reyisler yuur fingerprint please click the Next button Please place your finger on the sensor Cancel Figure 1 Practicing Finger Placement If fingerprint verification succeeds the Puppy image in the center of the dialog box will turn green If fingerprint verification fails the Puppy image in the center of the dialog box will turn red Note e Verification performance will vary depending on how you place your finger on the sensor When using the Puppy unit for the first time please practice until you can achieve success consistently For more information and advice refer to Section 2 of this manual e Another dialog box will be displayed showing good and bad finger placement samples Place your finger following the good example If you continue to fail fingerprint verification try the following Training Your Puppy Unit Page 12 e Retry after breathing on your finger or wetting it to moisten your skin when your finger is too dry e Retry after drying your finger when your finger is too wet e Wipe off dirt and dust from the sensor with a soft dry cloth e Try another finger 6 The Select Finge
49. ying that your device was successfully installed and is ready for use In fact depending on your settings Windows XP may automatically open an Explorer window showing the device s contents Fingerprint and Pu Password PIN Enrollment 1 Click on the Puppy Suite system tray icon and choose Start User Manager message saying Fingerprints or Password are not registered Would you like to begin registration will appear Click Yes 2 The Register User Name dialog box will appear Enter your user name and click Next Note e This User Name is like a nick name It does not need to be identical to your Windows user name e Once the User Name is set in the Puppy unit it cannot be changed unless the Puppy unit 15 initialized For more information about initialization see Section 5 3 The Select Authentication Method dialog box will appear Choose the type of authentication method fingerprint and or password you want to register If you choose both fingerprint and password you can choose AND or OR as an authentication method For example if you choose both Fingerprint and Password and click OR you can authenticate with either Fingerprint OR Password NOTE If you choose Fingerprint ONLY or Fingerprint AND Password you will not be able to access your machine via the Puppy Suite software if you do not have your FIU 810 unit available However if you choose Fingerprint OR Password you will be
50. you with the basic tools needed to use your Puppy device with Puppy Suite software e Windows Logon e Password Provider e Access Files amp Lock Unlock Private Storage Area e Encrypt Decrypt Files e Open Applications with the Touch of a Finger Finger Click e Use Digital Certificates e Disconnect Connect Actions and Issues e Puppy Suite Settings Important Your encrypted passwords are stored on the FIU 810 unit itself If you are concerned about losing your passwords in the event you lose your Puppy device it might be a good idea to keep a copy of your passwords especially your Windows password in a secure location Windows Logon You can logon Note to your PC with your Puppy unit and also unlock your PC using this method If multiple Puppy units are connected to the PC the Puppy List dialog box will appear Choose one Puppy unit for Windows Logon If you haven t yet registered your Windows account information in Account Manager a Windows account information has not been registered via Account Manager message will appear In this case log on to Windows with your Windows password start Account Manager and register your Windows account information If you are waking your PC from standby mode or hibernation it may take several seconds for the Puppy unit to be recognized by Windows Click the Connect button in the Logon dialog box until the Puppy unit is recognized Alternatively wait 5 10 seconds
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