Sonos PLAY5BLACK User's Manual
Contents
1. PC Select Settings gt Advanced from the Manage menu On the General tab select another wireless channel from the list e Using the Sonos Controller for Mac Select Preferences gt Advanced from the Sonos menu On the General tab select another wireless channel from the list It may take several seconds for the switch to take effect If you have music playing a short music dropout may occur during the wireless channel change Important Safety Information oN Sor eS NS 10 12 13 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry soft cloth Household cleaners or solvents can damage the finish on your Sonos components Do not install near any heat sources such as radiators heat registers stoves or other apparatus that produce heat Protect the power cable from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to Sonos qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cable or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or mo2. Sonos Controllers on page 2 to control and enjoy all the music you want all over your home e Five custom designed drivers two mid range two tweeters and a sub woofer each with a dedicated amplifier e Built in HiFi stereo sound with left and right channel separation e Works seamlessly with the complete range of Sonos products New to Sonos It takes just a few steps to get your Sonos system up and running simply follow the setup instructions packaged with your PLAY 3 Once you ve got it set up you can add additional Sonos components any time Adding to an existing Sonos system The Sonos system can be easily expanded room by room If you are adding this PLAY 5 to an existing Sonos system you can turn directly to Adding to an Existing Sonos System on page 5 Product Guide Your Home Network To access Internet music services Internet radio and any digital music stored on your computer or Network Attached Storage NAS device your home network must meet the following requirements Home network requirements Note Your network must have a high speed Internet connection as the Sonos system is designed to provide you with online software updates Your Sonos system must be registered to receive these updates so be sure to register during the setup process We do not share your e mail address with other companies High speed DSL Cable modem or fiber to the home broadband connection for proper playback of Internet based
3. Stereo Pair 4 Click Separate Playing Music You can use any Sonos controller to make a music selection simply touch to select from the Music menu on a handheld controller or click to select from the MUSIC pane within the Sonos Controller for Mac or PC Radio Sonos includes a radio guide that provides immediate access to thousands of free Internet radio stations and broadcast programs You can easily find radio from all over the world music news and variety programming including archived shows and podcasts To select an Internet radio station simply select Radio and choose a station Music services A music service is an online music store or online service that sells audio on a per song per audiobook or subscription basis Sonos is compatible with several music services you can visit our Website at www sonos com howitworks music partners for the latest list Some music services may not be available in your country Please check the individual music service s Web site for more information If you are currently subscribed to a music service that s compatible with Sonos simply add your music service user name and password information to Sonos and you ll have instant access to the music service from your Sonos system 8 Product Guide 1 To add a music service touch More Music from the Music menu on your handheld controller 2 Select the Sonos compatible music service you would like to add 3 Select already have an
4. music services If your Internet service provider only offers Satellite Internet access you may experience playback issues due to fluctuating download rates If your modem is not a modem router combination and you want to take advantage of Sonos automatic online updates or stream music from an Internet based music service you must install a router in your home network If you do not have a router purchase and install one before proceeding e Ifyou are going to use a Sonos application on an Android smartphone iPhone iPod Touch iPad or other tablet you may need a wireless router in your home network Please visit our Web site at http faq sonos com apps for more information Connect at least one Sonos component to your home network router using an Ethernet cable and then you can add all other Sonos components wirelessly For best results you should connect the computer or NAS drive that contains your personal music library collection to your home network router using an Ethernet cable Compatible operating systems Note Windows XP SP3 and higher Macintosh OS X 10 6 and higher Compatible with iPhone iPod touch and iPad iPhone and iPod touch require iOS 4 0 or later iPad requires iOS 5 0 or later Android 2 1 and higher certain features may require higher versions of Android For the latest system requirements including supported operating system versions please visit our Web site at http fag sonos com
5. specs Sonos Controllers You can use any Sonos controller with the SONOS PLAY 5 including Sonos Controller for Android Touch the Play Store or Market button on your Android device to download the free Sonos application from Google Play Sonos Controller for iPhone or Sonos Controller for iPad Touch the App Store button on your iPhone iPod touch SONOS PLAY 5 or iPad to download the free Sonos controller application or download the application from iTunes If you download from iTunes you will need to sync before you see the Sonos logo display on your device Sonos Controller for Mac or PC Download from our Website at www sonos com support downloads SONOS CONTROL CR200 or CR100 SONOS PLAY 5 Front a Play Pause Status indicator Volume up Volume down Note The SONOS PLAY 5 s front grille is not removable Tampering with the grille may result in damage to your PLAY 5 On Off Your Sonos system is designed to be always on the system uses minimal electricity whenever it is not playing music To quickly stop streaming audio in all rooms select Pause All from the Rooms menu To stop streaming audio in one room press the Play Pause button on the player Status indicator Indicates the current status of that Sonos component When the Sonos component is in normal operation you can turn the white status indicator light on and off For a complete list of status indications please go to http faq sonos com
6. SONOS PLAY 5 Product Guide THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including but not limited to photocopying recording information retrieval systems or computer network without the written permission of Sonos Inc SONOS and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos Inc SONOS Reg U S Pat amp Tm Off Sonos products may be protected by one or more patents Our patent to product information can be found here sonos com legal patents iPhone iPod iPad and iTunes are trademarks of Apple Inc registered in the U S and other countries Windows is a registered trademark of Microsoft Corporation in the United States and other countries Android is a trademark of Google Inc MPEG Layer 3 audio decoding technology licensed from Fraunhofer IIS and Thomson Sonos uses MSNTP software which was developed by N M Maclaren at the University of Cambridge Copyright N M Maclaren 1996 1997 2000 Copyright University of Cambridge 1996 1997 2000 All other products and services mentioned may be trademarks or service marks of their respective owners 2004 2014 by Sonos Inc All rights reserved SONOS PLAY 5 The PLAY 5 is the original bigger room bigger sound wireless speaker that lets you use any Sonos controller see
7. account Type your music service user name and password and then touch OK Your user name and password will be verified with the music service Once your credentials have been verified this music service will display on the Music menu so any time you want to listen to this music service simply touch Music menu select the music service and touch a selection Free music service trials are available in some countries Please check the individual music service s Web site for more information If there is a music service trial visible on your More Music menu simply touch it to select Touch l m new to music service and then follow the prompts to activate the music trial After the trial period is up you will need to subscribe to the music service to keep the music playing Local music library The Sonos system can play music from any computer or network attached storage NAS device on your home network where you have shared music folders During the setup process you are guided through the process of accessing your local music library such as your iTunes library Over time you may wish to add or remove folders from this list To make changes to your shared folders list select the Settings menu from a handheld Sonos controller and then choose one of the following options e To add a new music folder to Sonos select Manage Music Library gt Music Library Setup gt Add New Share on a handheld controller e To remove a music folder s
8. ates Note Previously purchased Apple Fairplay DRM protected songs may be upgraded See Apple for details AAC Enhanced and WMA Lossless formats not currently supported Sonos works seamlessly with 7Digital 8Tracks Amazon Cloud Player AUPEO Dar fm Deezer Hearts of Space iHeartRadio JB Hi Fi NOW JUKE Last fm MOG Murfie Napster Pandora Qobuz Rdio Rhapsody SiriusXM Internet Radio Simfy Slacker Radio Songl Songza Spotify Stitcher SmartRadio Tuneln Wolfgang s Vault WiMP and downloads from any service offering DRM free tracks service availability varies by region Windows XP SP3 and higher Macintosh OS X 10 6 and higher NAS network attached storage devices supporting CIFS Streaming MP3 or WMA JPEG PNG BMP GIF iTunes WinAmp Windows Media Player and MusicMatch m3u pls wpl SonosNet 2 0 a secure AES encrypted peer to peer wireless mesh network 2 port switch 10 100Mbps auto MDI MDIX allows Ethernet devices to connect through SonosNet Internet connection required for access to Internet radio stations online music services and software updates DSL cable modem or LAN based high speed Internet connection required Internet functionality may require payment of separate fee to a service provider local and or long distance telephone charges may apply AC 120 240V 50 60 Hz auto switchable 14 Product Guide Front Panel Buttons Volume and Mute Front Panel LED Indicat
9. back of the PLAY 5 when you are ready to resume listening through the built in speakers Using Line In You can connect an external source such as a portable music player to your SONOS PLAY 5 The device will be automatically detected as soon as you plug it in e To connect a portable music player use the supplied 1 8 3 5mm stereo audio cable to plug a music player into the Audio In connection on the back of your S5 e To connect another external source such as a CD player you can use a 1 8 3 5mm mini stereo to RCA audio cable Plug the mini stereo end into the S5 and plug the RCA end into the audio outputs on the external device Using a handheld Sonos controller e To play music from this line in source select Line In from the Music menu select the source and select Play Now e To change the name of this device select Room Settings from the Settings menu Select the Sonos component this source is connected to and then touch Line In Source Name Select a new name from the list or type a unique name e To change the line in level select Room Settings from the Settings menu Select the Sonos component this source is connected to and then touch Line In Source Level Select a new level 10 Product Guide Using the Sonos Controller for Mac or PC e To play music from this source select Line In from the MUSIC pane click W next to the music source and select Play Now e To change the settings for this device e Select Mana
10. ed connection connect a standard Ethernet cable from your router or another Sonos component or a live network wall plate if you have built in wiring to an Ethernet switch connection on the back of the new Sonos component 3 Choose one of the following options e Using a handheld Sonos controller Select Add a Sonos Component from the Settings menu and follow the on screen prompts to add this component to your Sonos system e Using the Sonos Controller for Mac or PC Select Add a Sonos Component from the Manage menu and follow the prompts to add this component to your Sonos system Creating a Stereo Pair The Stereo Pair setting allows you to group two PLAY 1s PLAY 3s or PLAY 5s in the same room to create a wider stereo experience In this configuration one unit serves as the left channel and the other serves as the right channel You cannot create a mixed stereo pair the Sonos components in the stereo pair must be the same Optimum placement information e When creating a stereo pair it is best to place the two Sonos components 8 to 10 feet away from each other Product Guide e Your favorite listening position should be 8 to 12 feet from the paired Sonos components Less distance will increase bass more distance will improve stereo imaging Note The Stereo Pair setting is for use with PLAY 1 PLAY 3 and PLAY 5 units only You cannot create a mixed stereo pair both Sonos compon
11. elect Manage Music Library gt Music Library Setup Touch the share you wish to remove and then select Remove The Sonos system indexes your music folders so you can view your music collection by categories such as artists albums composers genres or tracks If you add new music to a folder that is already indexed simply update your music index to add this music to your Sonos music library e To update your music index touch Settings gt Manage Music Library gt Update Music Index Now e If you d like your music library to update automatically each day open the Sonos Controller app on your Mac or PC Select Manage gt Music Library Settings and click the Advanced tab Check Library Updates and select an update time Wireless iTunes playback from iOS devices You can select and play music and podcasts stored on any iPad iPhone or iPod touch that s on the same network as your Sonos components Playback is perfectly synchronized in any or every room of your home Simply choose This iPad This iPhone or This iPod touch from the Sonos app on your iOS device to make audio selections and then you can use any Sonos controller to control playback Wireless iTunes playback is compatible with e Pod touch 4th generation or later running iOS 6 or later e iPhone 36S or later running iOS 6 or later e iPad 2 running iOS 6 or later e iPad 3rd generation or later running iOS 6 or later e iPad mini SONOS PLAY 5 9 Wireless pla
12. ents in the stereo pair must be the same Using a handheld Sonos controller 1 2 3 4 5 Select Settings gt Room Settings Select a PLAY 5 to pair Select Create Stereo Pair and touch Next Select the other PLAY 5 you wish to pair Press the Volume Up button on the PLAY 5 you wish to use as the left channel The units automatically connect to form a stereo pair To separate a stereo pair SONOS PLAY 5 7 1 Select Settings gt Room Settings 2 Select the stereo pair you wish to separate the stereo pair appears with L R in the room name 3 Select Separate Stereo Pair and touch Separate to confirm Using the Sonos Controller for Mac or PC 1 Choose one of the following e Using the Sonos Controller for PC Select Settings from the Manage menu e Using the Sonos Controller for Mac Select Preferences gt Room Settings from the Sonos menu 2 Select a PLAY 5 you want to pair from the Room Settings for drop down list 3 Click Create Stereo Pair and follow the prompts to set up the stereo pair To separate a stereo pair 1 Choose one of the following e Using the Sonos Controller for PC Select Settings from the Manage menu e Using the Sonos Controller for Mac Select Preferences gt Room Settings from the Sonos menu 2 Select the Sonos stereo pair you wish to separate from the Room Settings for drop down the stereo pair will appear with L R in the room name 3 On the Basic tab click Separate
13. ge gt Settings PC or Sonos gt Preferences gt Room Settings Mac e Select the Sonos component from the Room Settings for drop down list e Click the Line In tab and update the settings A default typical line in level is automatically assigned when you select a source name but if the volume sounds too low you can select a higher line level for this device You may experience sound distortion at higher volume levels if you set the level too high For additional information on connecting audio devices you can go to our Web site at http faq sonos com cables Equalization Settings The SONOS PLAY 5 ships with the equalization settings preset to provide the optimal playback experience If desired you can change the sound settings bass treble balance or loudness to suit your personal preferences 1 Using a handheld controller select Settings gt Room Settings 2 Touch to select a room 3 Select Music Equalization and then drag your finger across the bass treble or balance sliders to make adjustments 4 To change the Loudness setting select On or Off The loudness setting boosts certain frequencies including bass to improve the sound at low volume Basic Troubleshooting Warning Under no circumstances should the product be repaired by anyone other than an authorized Sonos repair center as this will invalidate the warranty Please contact Sonos Customer Support for more information Do not open the system a
14. isture does not operate normally or has been dropped The Mains plug should be readily available to disconnect the equipment Warning To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture Do not expose apparatus to dripping or splashing and do not place objects filled with liquids such as vases on the apparatus SONOS PLAY 5 Specifications Feature Audio Amplifier Speakers Headphone Audio Line In Music Audio Formats Supported Music Services Supported Operating Systems for stored files Internet Radio Supported Album Art Supported Playlists Supported Networking Wireless Connectivity Network Bridging Internet connectivity General Power Supply 13 Description Five Class D digital amplifiers delivering 80W of total output Five driver speaker system two tweeters two 3 mid range drivers and one 3 5 woofer Each driver of the product is individually powered by a dedicated amplifier Auto detecting 3 5 mm headphone connection The PLAY 5 s integrated speakers mute when headphones are inserted Auto detecting 3 5mm audio line in connection Support for compressed MP3 iTunes Plus WMA AAC MPEG4 AAC Ogg Vorbis Audible format 4 Apple Lossless Flac lossless music files as well as uncompressed WAV and AIFF files Native support for 44 1kHz sample rates Additional support for 48kHz 32kHz 24kHz 22kHz 16kHz 11kHz and 8kHz sample r
15. led Play Pause Toggles between playing and pausing the audio in this room defaults to restarting the same music source when pressed unless a different source is selected e Press once to start or stop streaming audio e Press twice to skip to the next track if applicable to the selected music source Volume up Press these buttons to adjust the volume up and down Volume down SONOS PLAY 5 Back Analog audio in Headphone jack Acoustic port handle Ethernet switch connectors 2 AC power mains input 100 240 V 50 60 Hz 3 5mm 1 8 stereo audio in 2V 3 5mm 1 8 headphone jack Product Guide Acoustic port handle Ethernet switch connectors AC power Mains input The acoustic port doubles as a handle so you can easily lift and carry the PLAY 5 from room to room Please do not block or obstruct this port when the PLAY 5 is playing music Use Category 5 Ethernet cable to connect to a router computer or additional network device such as a network attached storage NAS device LED indicators Flashing Yellow network activity e Green link connection Use the supplied power cord to connect to power outlet Use the supplied 3 5mm to 3 5mm stereo audio cable to connect the audio outputs from a portable music player to the PLAY 5 s analog audio input To connect a different audio component such as a CD player use a 3 5mm 1 8 mini stereo to RCA audio cable Plug the mini stereo end i
16. nto the audio input on the S5 and plug the RCA end into the audio outputs on the audio component Headphone jack accepts any standard 3 5mm 1 8 headphone plug SONOS PLAY 5 Selecting a Location You can position the PLAY 5 wherever you find the sound most enjoyable Its compact size and inset handle make it easy to place the PLAY 5 on the kitchen counter or carry it out to the patio with you For maximum performance we have a few guidelines e The PLAY 5 is designed to sound best when placed 3 to 12 inches 8 30 cm from a wall e Place the PLAY 5 across the room from where you will be listening e Don t block the acoustic port when in use e Locate the PLAY 5 at least 12 inches 30 cm from a television computer or other monitor to avoid the possibility of picture quality interference e The PLAY 5 is not water resistant Don t leave it outside during a rain storm or position it near water Adding to an Existing Sonos System Once you ve got your Sonos system set up you can easily add more Sonos components to any room any time up to 32 rooms If your house has structured built in wiring you can make a wired connection to the additional Sonos components If you don t have structured wiring our built in wireless technology is ideal for you 1 Select a location for your PLAY 5 see Selecting a Location for optimal placement guidelines 2 Attach the power cord to the PLAY 5 and apply power Note If you want to make a wir
17. ors Status indicator and Mute status Dimensions H x W x D 8 50 x 14 40 x 4 80 in 217 x 365 x 123 mm Weight 9 15 lbs 4 15kg Operating Temperature 32 to 104 F 0 to 40 C Storage Temperature 4 to 158 F 20 to 70 C Product Finish White finish with light metallic grill Specifications subject to change without notice
18. s there is a risk of electric shock If a problem occurs you can try the troubleshooting suggestions listed below If one of these doesn t remedy the problem or you are not sure how to proceed please contact the Sonos Customer Support team and we ll be happy to help PLAY 5 not detected during setup A network or a firewall issue may be preventing the PLAY 5 from connecting to your Sonos system If this is a wireless PLAY 5 try moving the Sonos components closer together or wire the PLAY 5 temporarily to see if the problem is related to wireless interference If you encounter this message when installing the first Sonos component wired to your router you can try the steps below to resolve this issue If you are still experiencing problems please contact Sonos Customer Support 1 Check the firewall SONOS PLAY 5 11 Firewall software installed on the computer may be blocking the ports that Sonos uses to operate First disable all your firewalls and try to connect again If this resolves the problem you should configure your firewall to work with the Sonos Controller for Mac or PC Please go to our Web site at http faq sonos com firewall for additional information If this does not resolve the problem you can try step 2 below 2 Check the router You can bypass your router s switch to determine whether there are any router configuration issues by connecting Sonos as depicted in the following illustration note that the BRIDGE and
19. the computer still have Internet access in this configuration Cable DSL Modem Router Computer e Be sure that your cable DSL modem is connected to the router s WAN Internet port e Temporarily remove any other components that are wired to your network e Connect an Ethernet cable from the computer directly to the back of the SONOS BRIDGE and then connect another Ethernet cable from the BRIDGE directly to one of the LAN ports on your router e When you make a change to your network configuration you may need to power cycle the BRIDGE by unplugging the power cord and then plugging it back in e If you are not using a router you can visit our Web site at http faq sonos com norouter for more information 3 Check the wiring Check the link activity lights on both the router and the Sonos component The link lights should be lit solid and the activity lights should be blinking e If the link lights are not lit try connecting to a different port on your router e If the link lights still do not light try connecting a different Ethernet cable Not all rooms are visible You are probably experiencing wireless interference Change the wireless channel your Sonos system is operating on by following the steps below Product Guide e Using a handheld Sonos controller From the Settings menu touch Advanced Settings and then Wireless Channel Choose another wireless channel from the list e Using the Sonos Controller for
20. yback from Android devices You can select and play music stored on any Android device that s on the same network as your Sonos components Playback is perfectly synchronized in any or every room of your home Simply choose This Mobile Device from the Sonos app on your Android smartphone or tablet to make audio selections and then you can use any Sonos controller to control playback Wireless music playback is compatible with Sonos software update 4 1 1 and higher and any device running Android 2 1 and higher Wireless playback of podcasts is supported on Android 2 2 and higher Using Headphones The SONOS PLAY 5 has a headphone jack you can utilize for private listening The headphone jack is auto detecting plug in a pair of headphones and the PLAY 5 s built in speakers automatically mute When you unplug the headphones the speakers automatically come back on When headphones are plugged in a headphone icon is visible on the Volume screen of a Sonos controller Note If you don t hear sound coming from your PLAY 5 check to make sure there are no headphones plugged into the back of the unit 1 Plug a pair of headphones into the headphone jack Sonos will automatically drop the volume level down to 25 2 Put on your headphones and increase the volume to a comfortable listening volume Note Long term exposure to music played at high volume through headphones can cause permanent hearing damage 3 Remove the headphone jack from the
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