Sling Media SlingCatcher KSAFF0500400W1US User's Manual
Contents
1. MODE Changes Video Zoom settings on SlingCatcher while watching full screen video Changes views while navigating SlingCatcher screens PROGRAMMABLE BUTTONS You can program these buttons for any set top box functions that are missing from the SlingCatcher remote control UP DOWN LEFT RIGHT OK Use these buttons to navigate within the SlingCatcher menus or your cable satellite set top box menus JUMP Sends Jump or Previous Channel command to your cable satellite set top box PAGE Page up and down within SlingCatcher menus or cable satellite set top box screens VOL TV POWER TV INPUT and MUTE buttons These buttons on the remote control can be set to control your television and or stereo or A V system Note that these buttons control your TV and or stereo or A V system not SlingCatcher Until they are programmed they do not do anything To learn about programming your SlingCatcher remote control go to Settings gt Remote Control on your SlingCatcher and follow the on screen directions Navigation tips Use the following SlingCatcher buttons to access features while watching full screen video e Press the SLING button to go back to the Main Menu e Press the OPT button for a list of more options such as video settings and remote control functions e Press the MODE button to change Video Zoom options MORE SLINGCATCHER INFO If you need more help visit our support web site a2. O TECHNICAL SPECIFICATIONS SLINGCATCHER SET TOP BOX SPECIFICATIONS Dimensions SAS AD Weight 1 6 lbs Power Requirements 5V 4A Outputs RCA audio L R Composite video RCA S Video Component video RCA S PDIF audio HDMI Network RJ 45 Ethernet Display 3 front panel LEDs Status Network Power Connectivity 2 USB Type A ports POWER ADAPTER SPECIFICATIONS Make Ktec Model Number KSAFFO500400W1US Input Voltage Range 100VAC to 240VAC Input Frequency Range 0210 GONZ Input Current 0 8A Max Output Voltage 5V Output Regulation 4 6 5 4V Output Load Range 0 4 0A WARRANTY SAFETY REGULATORY amp LEGAL Sling Media Inc SlingCatcher Limited Warranty and Non Warranty Returns Policy Limited Warranty What Does This Warranty Cover This warranty only covers defects in SlingCatcher hardware products purchased from Sling Media authorized resellers How Long Does the Coverage Last Your SlingCatcher hardware product is warranted to be free of defects for one 1 year from the original date of purchase What will Sling Media Do If your SlingCatcher hardware product is defective Sling Media will repair or replace it with the same product or another product with similar features How Do You Get Warranty Service Please contact the Sling Media technical support team at 1 877 GO SLING option 4 to verify eligibility Once the Sling Media technical support agent determines that your eligible SlingCat
3. SLINGCATCHER USER GUIDE Copyright O 2007 Sling Media Inc Sling Media Slingbox SlingCatcher SlingLink SlingPlayer SlingPlayer Mobile SlingProjector and SlingStream are the registered or unregistered Trademarks of Sling Media Inc Other products and companies mentioned are the Trademarks of their respec tive owners and not Sling Media Inc Windows is a registered trademark of Microsoft Corporation in the United States and or other countries HDMI and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Apple Mac and Macintosh are registered trademarks of Apple Inc All other products and services screen images logos and trademarks are the property of their respective owners All names used are fictitious and the similarity to any person living or dead is strictly coincidental All video images are simulated We have made every effort to ensure that the information in this User Guide is accurate Sling Media Inc is not responsible for clerical or printing errors 082 10011 BEFORE YOU BEGIN WELCOME Thank you for purchasing SlingCatcher With the included remote control you can sit back on your couch and watch video from your Slingbox or movies and Internet video from your PC We ve designed this setup procedure to cover most situations If you have a more complex home theater system see the manuals that came with your equipment for setup information If you don t have your manua
4. lines or circuits as contact with them might be fatal Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel Contact Sling Media for servicing information Damage requiring service Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions e Do not place this product on an unstable cart stand tripod bracket or table e When the powersupply cord or plug is damaged e fliquid has been spilled or objects have fallen into the product e lfthe product does not operate normally by following the operating instructions Adjust only those controls covered by the operating instructions An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation e When the product exhibits a distinct change in performance Replacement parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or parts that have the same characteristics as the original part Unauthorized substitution may result in fire electric shock or other hazards Safety check Upon completion of any service or repairs to this product ask the service technician to perform safety che
5. ABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARANTY STATED ABOVE I E ONE YEAR FROM THE DATE OF PURCHASE This warranty gives you specific legal rights and you may also have other rights which vary from state to state lo the maximum extent permitted by law Sling Media reserves the right to modify this warranty at any time Non Warranty Returns Policy For products purchased at Sling Media s online store If you purchased your SlingCatcher hardware product directly from Sling Media s online store and are dissatisfied you may return it at your expense within 30 days trom original shipment as long as it Is in good condition Please contact the Sling Media Online Store billing support team at 1 877 GO SLING option 2 to obtain a Return Material Authorization RMA number Our agents will help you through the process through which you can return your product Products must be shipped to Sling Media s designated Returns Center using a trackable shipping method and packaged appropriately for safe shipment You are responsible for one way shipping charges Returns sent to the Sling Media Returns Center or to the corporate offices without an RMA number will be rejected Upon receipt at the designated Sling Media Returns Center Sling Media will refund the purchase price of your product including tax Your original shipping and handling costs will not be refunded For products purchased at a retail st
6. BATTERIES IN THE REMOTE Remove the battery door from the remote control by firmly pressing down on the Sling logo located on the top side of the battery door cover with your thumb as illustrated below Hold the main body of the remote with your left hand firm while pulling the battery door with your right hand SLING LOGO Press down here QA Once you ve removed the battery door place the batteries in the remote control Use the diagram inside the battery compartment to make sure you Insert the batteries correctly Replace the battery door when finished Once you ve installed the batteries properly a red light will appear beneath the SLING button when you press any key gt STEP 2 PLACE SLINGCATCHER NEAR YOUR TV Remove SlingCatcher from the packaging and place it near your TV For the remote control to work properly the entire front of the SlingCatcher should be visible from where you watch TV Do not place your SlingCatcher on or near anything that gets hot such as a stereo amplifier transformer or radiator etc Also don t place anything on top of your SlingCatcher gt STEP 3 CONNECT THE AUDIO VIDEO CABLES Check the available video inputs on your TV There are four types of video connections composite S Video component and HDMI The video quality of a composite video connection is good S Video is better and component or HDMI are best Once you select which connection is right for you connect t
7. LINGCATCHER 1 Connect the power plug to SlingCatcher WARNING The SlingCatcher power adapter is only for use with SlingCatcher or Slingbox SOLO or PRO HD Do not plug the SlingCatcher power adapter into any other Sling Media family of products 2 Plug the power adapter into a power outlet 3 The Power LED should light up indicating the SlingCatcher is powered on ecccccccccce Power STEP 6 TURN ON YOUR TV Wait approximately one minute for SlingCatcher and your TV to warm up If necessary change your TV video input source setting to match the input that you ve connected SlingCatcher to For example if your SlingCatcher is connected to A V Device 1 on your TV set your TV to display A V Device 1 It may not be obvious how to change the input source setting on your TV Again you may need to refer to the manual for your TV for information If you don t have the manual many manufacturers also have these manuals on their website After you choose the correct input source setting a Welcome screen appears On screen instructions will lead you through the step by step process for configuring your SlingCatcher IFYOU DO NOT SEETHE WELCOME SCREEN AT THIS POINT First wait at least an additional 30 seconds to make sure that both SlingCatcher and your TV are warmed up Double check the TV input source setting If your TV and SlingCatcher are warmed up and you ve selected the correct Input source setting it s possibl
8. angerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the product e Do not place this product on an unstable cart stand tripod bracket or table Outdoor antenna grounding If an outside antenna or cable system is connected to the product be sure the antenna or cable system is grounded to provide some protection against voltage surges and built up static charges Article 810 of the National Electrical Code ANSI NFPA 70 1984 provides information with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Antenna discharge unit round clamp NEC Section 810 20 Grounding conductors NEC Section 810 21 Ground clamps lt Power service grounding electrode system Elec equipment Lightning For added protection of this product during a lightning storm or when it is left unattended and unused for long periods unplug it from the wall outlet Power lines An outside antenna system should not be located near overhead power lines or other electric light or power circuits or where it can fall into such power lines or circuits When installing an outside antenna system extreme care should be taken to keep from touching such power
9. ce that may cause undesired operation This equipment has been tested and found to comply with the limits for a class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This equipment has been certified to comply with the limits for a class B computing device pursuant to FCC Rules Operation with non approved equipment or cables is likely to result in interference to radio and TV reception The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer could void the u
10. cher product is defective that agent will provide you with a Return Material Authorization RMA number and the address of the Sling Media Returns Center Returns sent to the Sling Media Returns Center or to the corporate offices without an RMA number will be rejected Upon receipt at Sling Media s designated Returns Center Sling Media will service the original SlingCatcher hardware product and use reasonable efforts to send it or the replacement product to you within 10 business days Repaired or replacement products will be shipped back to you at Sling Media s expense You are responsible for costs to ship the original SlingCatcher hardware product to Sling Media s Returns Center for repair or replacement What Does This Warranty Not Cover You may only exercise this warranty from the country in which you purchased your SlingCatcher hardware product Sling Media will not send repaired or replacement products to addresses outside the country in which you purchased your SlingCatcher hardware product Also consequential and incidental damages are not recoverable under this warranty Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Sling Media may charge for out of warranty service at a rate of 150 USD which includes costs to ship the repaired or replacement product to you ANY IMPLIED WARANTIES INCLUDING IMPLIED WARANTIES OF MERCHANT
11. cks to determine that the product is in proper operating condition The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product CAUTION WARNING AN A DO NOT OPEN To reduce the risk of fire or electric CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK shock do not expose this p roduct DO NOT REMOVE COVER OR BACK NO USER SERVICABLE PARTS INSIDE to rain or moisture REFER SERVICING TO QUALIFIED PERSONNEL Note to CATV Installer This reminder is provided to call the CATV system installer s attention to section 820 40 of the NEC which provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical Federal Communications Commission Notices This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interferen
12. e that your TV is not set to accept the video format being output by SlingCatcher Press the ENTER O button on the SlingCatcher remote control every 5 seconds to change the video format being output by SlingCatcher until you see the SlingCatcher Welcome screen clearly on your TV ENTER nope ENTER Button If this does not work see page 10 of this manual for more troubleshooting tips USING SLINGCATCHER USING THE REMOTE CONTROL You can use the SlingCatcher remote control to control both SlingCatcher as well as any Slingbox that you have access to When you re watching video from a Slingbox most of the buttons on the SlingCatcher remote will control your cable satellite set top box DVD player or Slingbox TV tuner This diagram summarizes what the buttons on the remote do TRANSPORT BUTTONS Pause Rewind Fast Forward Play Skip Back Skip Forward video from your Slingbox PC or the Internet SLINGCATCHER POWER SLING BUTTON Na Ev Returns to SlingCatcher Main Menu GUIDE Accesses electronic program guide on your cable satellite set top box MENU AND INFO Sends Menu Into commands to your cable satellite set top box BACK Sends Back Close Cancel Last command to your cable satellite set top box or DVD player or goes back to previous screen OPT Opens the SlingCatcher Options menu where you can access more features or information
13. he appropriate cables as mentioned below The SlingCatcher includes one set of composite video and audio cables All other cables are sold separately COMPOSITE Composite connections include a yellow connection for video along with a red and white connection for audio Connect one end of the yellow cable to the yellow connector on the back of SlingCatcher and the other end to the yellow connector on your TV Then attach the red and white audio connections to your TV or external audio receiver if you are using one Y Y Composite e e CORTO nn EE LEMA nta sevicdl e TIP If your TV has a S Video connection you can use it instead of the yellow composite connection to get higher video quality S Video cables are typically black with multiple pins If you choose S Video connect your S Video cable to the appropriate connector on SlingCatcher and your TV For audio use the included red and white audio connections to your TV or external audio receiver if you are using one If you use S PDIF digital audio see instructions on the next page for connecting DIGITAL AUDIO COMPONENT Component connections are usually a set of green blue and red connectors lf you choose component video and you see a set of avallable connections connect your component cable to SlingCatcher and then to your TV For analog audio use the included red and white audio cables to connect to your TV or external audio receiver if you are
14. l many of them are available on the manufacturer s web sites WHAT S IN THE BOX SlingCatcher Remote Control amp 2 AAA Batteries Composite Video amp Ethernet Cable Power Adapter Analog Audio Cables WHAT YOU NEED TO SETUP SLINGCATCHER YOU NEED THESE E Router AND ONE OR BOTH OF THESE A igital audio HDMI S Video and component cables sold separately may be needed depending PEN on how you choose to Sox connect SlingCatcher K Slingbox Windows PC You need these e ATV with composite video S Video component video or HDMI inputs e A broadband Internet connection cable or DSL modem connected to a home network wired or wireless Note For optimal performance Sling Media recommends that you use wired Ethernet or SlingLink TURBO to connect SlingCatcher to your home network SlingLink TURBO Is sold separately Visit httpo www slingmedia com for more information And one or both of these e A Slingbox on your home network LAN or on the Internet WAN if you want to watch video from your Slingbox on another TV e AWindows PC to run the SlingProjector software if you want to stream video from your PC to the SlingCatcher and watch it on the TV TIP You may want to use a flashlight to help you see behind your TV SETTING UP SLINGCATCHER IMPORTANT Before you plug SlingCatcher into an electrical outlet read the safety information at the end of this User Guide STEP 1 INSERT
15. ore If you purchased your product through a retail location online or in person you may be eligible for a full credit in accordance with the retailer s return policy You should contact the retail location where you purchased the product as return policies vary Sling Media cannot accept product returns for products purchased through a retail location Important Safety Instructions Please read all of these instructions and retain for future reference Follow all warnings and instructions e Do not use SlingCatcher near water e Do not place the product near heat sources such as direct sunlight radiators heat registers stoves or other apparatus including amplifiers that produce heat e Do not block the ventilation holes on the SlingCatcher SlingCatcher requires adequate ventilation e Do not place SlingCatcher in a cabinet or built in installation unless sufficient ventilation is provided e Do not place anything on top of the SlingCatcher including another SlingCatcher e Operate this product from the type of power source indicated on the marking label e Route power cables so they are not likely to be walked on rolled over or pinched by items placed upon or against them or otherwise subject to abuse paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product e Never push objects of any kind into this product through openings as they may touch d
16. ser s authority to operate this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Legal Notices Dolby Laboratories This product contains one or more programs protected under international and U S copyright laws as unpublished works They are confidential and proprietary to Dolby Laboratories Their reproduction or disclosure in whole or in part or the production of derivative works therefrom without the express permission of Dolby Laboratories is prohibited Copyright 1993 2002 by Dolby Laboratories All rights reserved Manufactured under license from Dolby Laboratories Macrovision This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited HDMI HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Soundtouch SlingPlayer uses the Sound Touch Sound Processing Library http www surina net soundtouch which is licensed under the terms of the GNU Lesser General Public License http www gnu ora licenses Sound Touch Library Copyright Olli Parviainen 2001 2005
17. system and SlingCatcher See page 4 5 of this manual 2 Make sure that your TV or home audio system is turned on and the volume is turned up Refer to the user manuals for this equipment for more information These are often available on the manufacturer s web site Unable to connect to my SlingCatcher from the SlingProjector software 1 Make sure that your PC is properly connected to your router 2 Make sure that the Ethernet cable is firmly connected to SlingCatcher and to your router or SlingLink 3 Make sure that your network is on If the network light on the front of SlingCatcher is not lit check your network again and try resetting SlingCatcher by pressing Its reset button ew Network Unable to connect to a Slingbox from SlingCatcher 1 Make sure that SlingCatcher is connected to your home network correctly See the previous section 2 Make sure that your Slingbox Is set up correctly A Slingbox cannot be set up using SlingCatcher You must use SlingPlayer PC or Mac to set up a Slingbox Refer to your Slingbox documentation for more details You can download Slingbox documentation from http support slingmedia com As a last resort Reset your router and cable or DSL modem by unplugging both units and plugging them in again after waiting 30 seconds Then press and hold the Reset button on the back of SlingCatcher for longer than 10 seconds to return it to factory default settings f Reset button
18. t http support slingmedia com for SlingCatcher tips and tricks tutorials and information on how to contact the Sling Media technical support team TIPS AND TROUBLESHOOTING Before you do anything else make sure that all audio video and network cables are connected as described in this manual lf the problems continue look for your symptoms below No video on your TV 1 Check the TV input source settings if your TV has them It should be set to the same input that SlingCatcher is connected to For example if your SlingCatcher is connected to A V Device 1 on your TV set your TV to show A V Device 1 2 Check the video cables They should be connected correctly to your TV and to SlingCatcher See page 4 5 of this manual 3 If this is a first setup or installation SlingCatcher may not be outputting a video format that can be accepted by your TV Press the ENTER button every 5 seconds until you see the SlingCatcher Welcome screen clearly on your TV ENTER button SlingCatcher does not respond to the remote control 1 Make sure that the batteries in the remote have been inserted correctly Remove them and check the diagram inside the battery compartment Reinsert them as shown in the compartment 2 Replace the remote control batteries 3 Make sure that there Is a clear line of sight between the remote control and SlingCatcher No audio 1 Make sure that the audio cables are connected correctly to your TV or home theater
19. using one If you use S PDIF digital audio see instructions below for connecting DIGITAL AUDIO HDMI High Definition Multimedia Interface If your TV or A V receiver has an HDMI connection available connect your HDMI cable to SlingCatcher and then to your TV If you want to R send the audio to an additional device besides your TV use either analog audio cables or a S PDIF digital audio connection as described below for DIGITAL AUDIO TIP To connect DIGITAL AUDIO you can use SlingCatcher s digital audio output to connect to an external audio receiver that can receive digital audio input Digital audio connections are usually orange These connections are also called S PDIF Sony Philips Digital Interface If the audio device that you ve chosen has digital audio input connect your digital audio cable to the digital audio connector on SlingCatcher and then to the corresponding input connector on your audio device STEP 4 CONNECT SLINGCATCHER TO YOUR NETWORK If you plan to connect your SlingCatcher via Ethernet to your home network connect one end of the Ethernet cable to the Ethernet jack on the back of SlingCatcher Plug the other end into an unused Ethernet port on your router If your SlingCatcher is not near your router you can use SlingLink not included to bridge a wired Ethernet connection between SlingCatcher and your router Visit http www slingmedia com for more information STEP 5 POWER UP S
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