Sierra Wireless AirCard 750 User's Manual
Contents
1. d Click Next to proceed to the next window 8 Ifa window appears requesting you to Please select the best match for your hardware from the list below select Rev 1 2 Mar 02 13 AirCard 710 750 Network Card Installation Guide AirCard 710 only 14 10 11 12 the file that is located on the CD in the drivers winxp folder and click Next Please select the best match for your hardware from the list below nai File on CD Haj Siena Wireless GPRS Adapter Desorption Version Marufacturer Location Siena Wireless GPRS Adapter 01 20 Siena Wireless c wandows inf oem If a warning appears stating that AirCard 710 750 has not passed Windows Logo testing click Continue Anyway Click Finish and repeat steps 6 to 9 as prompted Grasp the tip of the antenna and pull it to extend the antenna fully it should click into place Pivot the antenna hinge so that the antenna is vertical to your keyboard Figure 3 4 Pivoting the antenna at the hinge 13 When you see a window with the message AirCard 710 750 has been successfully installed click OK Watcher should start and a window prompting you to configure your account should display 14 Click Yes See Configuring Your Account on page 23 To close the CD start up menu click Demoshield on the Taskbar then use the exit option in the lower right corner of the window 2130135 Note The AirCard driver requires that Windows2. a Ng e e Q v e z On completion of this step the network card driver is installed and you can proceed to install the modem driver Follow the instructions in the next section Installing the Modem Driver 1 Inthe Control Panel double click the Modems icon If the Install New Modem wizard opens skip to step 3 Otherwise proceed to step 2 2 Click the Add button to open the Install New Modem wizard 3 Select Don t detect my modem I will select it from a list and click Next 4 Select the Have Disk button 5 Enter d Drivers WinNT where d is the drive letter for your CD ROM drive and click OK 6 Verify that Sierra Wireless AirCard GPRS Modem is displayed and click Next 7 Select the Selected Ports radio button and select the same communications port used for the network card driver COM 4 unless you changed it Click Next 8 Click Finish 17 AirCard 710 750 Network Card Installation Guide 18 Note You must restart your PC to complete the installation 9 Click Close to close the Network Properties window 10 If you are prompted to restart your PC click Yes Otherwise restart your PC from the Start menu 11 When the PC restarts re install your Service Pack On completion of this step the modem driver is installed and you can proceed to configure the AirCard to use your account if it was not pre activated See the section Account Configu ration Procedures on p
3. Rev 1 2 Mar 02 System requirements On Pocket PCs your operating system must be Windows CE 3 0 MS Pocket PC or Windows CE 3 0 Pocket PC 2002 If you do not know what version of Windows CE you are using select Start gt Settings tap the System tab and tap the About icon If the second line on the screen reads Windows 3 0 9348 Build your operating system is Windows CE 3 0 MS Pocket PC If the second line reads Windows 3 0 11171 Build your operating system is Windows CE 3 0 Pocket PC 2002 Your Pocket PC must have 2 6 MB of storage memory The PCMCIA jacket accessory with a single PC Card slot A method of connecting to a host computer using either a serial autosync cable USB autosync cable or infrared ports You require a desktop or notebook computer to function as the host that e Has the necessary port serial USB or infrared to connect to the Pocket PC e Has a CD ROM drive Ww a X a a e Has ActiveSync version 3 1 or 3 5 installed ActiveSync 3 5 is required if you are using Windows CE 3 0 Pocket PC 2002 Installing the software Software cannot be installed directly to a Pocket PC The instal lation process has these steps 1 Install the software to the host a desktop or notebook computer to function as a host 19 AirCard 710 750 Network Card Installation Guide 20 Warning Do not insert the AirCard into the Pocket PC before down
4. 710 only 5 Grasp the antenna tip and pull it so that the antenna slides out AirCard 710 only 6 Make sure the antenna is fully extended it should click into place The metal hinge should be fully visible and should rotate and pivot easily Figure 4 2 Extending the AirCard antenna until it clicks into place AirCard 710 only 7 Position the antenna so that it is vertical 22 2130135 5 Configuring Your Account Notebooks Pocket PC 2002 Rev 1 2 Mar 02 Unless your AirCard was pre configured you must set up a user profile before you can use the AirCard Notebooks To enter your account information into Watcher 1 If Watcher is not running start Watcher by selecting Start gt Programs gt Sierra Wireless gt AirCard 710 gt AirCard 710 Watcher If you have a valid SIM card and are in an area that has GPRS coverage a screen titled Configure a profile now is displayed Click Yes If instead the main Watcher window displays this means that you don t have a valid SIM card or you are not in an area that has GPRS coverage or your AirCard was pre configured Click Tools gt Options to access the Profiles tab of the Options window In the Profiles tab of the Options window click Add The User Profile window appears User Profile x Profile Name ee User Name ee Password mm 3 ad n c E 5 0 DO lt Cc e Figure 5 1 Entering profile information notebo
5. AirCard 9 Internet Explorer version 5 and 6 9 Windows 95 OSR 2 98 SE 2000 and Me 0 kk kk kk kk kk kk 10 WINdONs AP aoe od NG eaa AG NA Paa BO n wee ee ene eds NG eS news oe 12 Windows NT aca asa al wad ria lan Mu n kek Salieri 15 Inserting the AirCard a 24 aaa kaba rina risaie rr KK KK RR ka kk kk 15 Installing the Network Card Driver o 16 Installing the Modem Driver 000s cece eee ees 17 Changing the Interrupt kk kk kk kk kk kk kK KK KK KK rer rr rr rr KIR KK kk 18 Installation on Pocket PCs kk kk kak kak 19 System requirements vii kk kk kk kk kk kk a kk aa kk kk kk a ka aka kk kk kk ka 19 Installing the sofiware inisnaa kk kk kk kk kk kk kk KK ian kk kk ka kk NA 19 Installing the software on the host 20 Downloading the software to the Pocket PC_ 21 Rev 1 2 Mar 02 vii AirCard 710 750 Wireless Network Card Installation Guide Inserting the AirCard into a Pocket PC 21 Configuring Your Account Liri 23 Notebooks sa xena sd aw karak y POTETE TTT TTT ERM ES Aha Wa derna a k dak Ee Ge KK 23 Pocket PC 2002 aire ita kk kk kk kk kk kk kk kk a kk a kak kk a kk a kk kk ak kk kk kk kk ka 24 Removing the AirCard kk kk kk kak kk kk kk kk 27 Windows N Ti sa mana ka saa ala LAENG KANAN tenda aerei 21 Windows 95 98 2000 Me XP WW kk kk kk kK kK kK BALANG kk aa ka kk kk ka 2
6. Internet Explorer setting to use the AirCard 9 IRQ interrupt request 9 L liability limitation of iv maintenance 2 memory required 9 multi slot class 35 networks supported 1 notebook PCs Watcher window 31 notebook PCs See also Windows 41 AirCard 710 750 Wireless Network Card Installation Guide 42 O online Help 32 operating systems supported 1 P package contents 32 password service provider 24 25 patents iv PC Card slots required 9 PC Card inserting and removing See inserting the Air Card removing the AirCard PCS band 1 platforms supported 1 Pocket PC inserting the AirCard 21 installing the software 19 21 removing the AirCard 28 system requirements 19 Watcher screen 32 Pocket PC 2002 See Pocket PC primary DNS 5 24 25 profile configuring 23 25 Profile Name 23 25 program folder Pocket PCs 20 notebook PCs Windows 98 2000 Me 10 notebook PCs Windows XP 12 15 R radio frequency bands 1 radio frequency specifications 35 receive frequencies 35 regulatory information 37 39 removing a SIM card 6 removing the AirCard 27 29 Pocket PC 28 Windows 95 98 2000 Me XP 27 Windows NT 27 RF exposure information iii RF specifications 35 S safety and hazards iii secondary DNS 5 24 25 service provider information you must get from 5 signal strength obtaining optimal 2 SIM card inserting 6 removing 6 serial number 5 software See software installation Watcher softwa
7. Stop Watcher Start gt Settings gt System tab gt Memory gt Running Programs gt In the Running Program List select AirCard 710 Watcher then tap Stop Pivot the antenna so that it is parallel to the end of the AirCard housing Gently push the AirCard antenna all the way into its retracted position until the tip is firmly seated against the edge of the AirCard housing Push the PC Card eject button on the Pocket PC to eject the card Grasp the AirCard and remove it from the slot 2130135 Chapter 1 Introducing the AirCard 555 Network Card 5 ak sd Figure 6 4 Removing the AirCard from its slot Pocket PC 2 Oo lt o so 9 gt e E v Rev 1 2 Mar 02 29 AirCard 710 750 Network Card Installation Guide 30 2130135 7 The Watcher Window e Launching Watcher Mawa sewa kl au Watcher is the application that allows you to manage and i etting more monitor the connection between the AirCard network card information and the network ke E _ v CC O 9 o Launching the Watcher program If you account profile is set to auto connect see page 24 you do not need to run Watcher when you use the AirCard but it does provide useful status information Depending on your settings in the Options window Watcher launches automatically anytime you insert the AirCard You can also launch Watcher by Notebook PCs e Selecting Start gt Progra
8. connection manually or want to connect through a local area network LAN Click Next 5 Select I connect through a local area network LAN Click Next 6 In the Local area network Internet configuration window ensure no checkboxes are selected Click Next Windows 95 OSR 2 98 SE 2000 and Me Note Users of Windows 95 must have Winsock2 and Dial up Networking version 1 3 installed These versions of the components were not included in Windows 95 OSR as it was originally shipped You can download them from the Microsoft web site You must also verify that your PC card slots are enabled and that TCP IP is installed For instructions on installing Dial Up Networking and TCP IP and enabling your PC card slots see the Windows 95 online Help available by selecting Start gt Help Note You may require your Windows CD particularly if you are using Windows 95 Ensure you have the CD before proceeding 1 If the AirCard CD is not already in your CD ROM drive insert it The CD should auto start and display a menu If the CD does not auto start select Start gt Run and enter d launch exe where d is the drive letter of your CD ROM drive 2 From the CD start up menu select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard 3 Use the Next and Back buttons to navigate through the wizard Using the default settings for the Destination Locatio
9. or No and click Next For the purpose of downloading the AirCard software it does not matter whether you have a partnership You should then be prompted that there is software to download In the Installing Applications window click Yes to start the download When complete you will be prompted to check your mobile device screen to see if additional steps are required Click OK Reset your Pocket PC by inserting the stylus into the reset button The reset button is usually a circular indentation that may be on the bottom of the Pocket PC Consult the documentation that came with your PC if you do not know how to reset the device Simply turning the device off and on is not sufficient wn a 0 a Q Le ou Inserting the AirCard intoa Pocket PC To insert the AirCard into a Pocket PC 1 3 If the PCMCIA jacket accessory is not already attached slide the Pocket PC bottom first into the jacket It should click into place Ensure the SIM card is inserted into the AirCard described on page 6 Attach the antenna to the circular copper connector on the end of the AirCard DO NOT FORCE The AirCard 710 has a built in antenna 21 AirCard 710 750 Network Card Installation Guide 4 With the label facing towards the front of the Pocket PC insert the network card into the slot at the top of the jacket as shown in the following photos Figure 4 1 Inserting the AirCard into a Pocket PC AirCard
10. 02 3 AirCard 710 750 Network Card Installation Guide 4 2130135 2 Getting Started Information you need from your service provider e Inserting the SIM card Removing the SIM card Note Keep a written record in a secure place of the account information that your service provider gives you You will need this information if you ever need to re enter the account infor mation Rev 1 2 Mar 02 Before you can begin using the AirCard 710 750 wireless network card you must 1 Obtain certain information from your service provider 2 Insert the SIM card into the slot in your AirCard PC Card page 6 3 Install the AirCard 710 750 software notebooks page 10 Pocket PC page 19 4 Insert the AirCard into your computer 5 Configure the AirCard to use your account page 23 Information you must get from your service provider When you purchase an AirCard you should also receive a SIM card that holds your account information Without a valid SIM card and a valid account your AirCard will not work To activate your account your service provider needs from you Billing information for example your credit card infor mation used to collect payment for your network usage The SIM card serial number printed on the upper surface of the SIM card You require from your service provider A phone number for your AirCard e APN Access Point Name if required by the network User name and passwor
11. 5515013 D367062 and other patents pend ing Co pyr i g ht 2002 Sierra Wireless Inc All rights reserved Trademarks AirCard and Heart of the Wireless Machine are registered trademarks of Sierra Wireless Inc iv 2130135 Rev 1 2 Mar 02 Table of Contents Sierra Wireless the Sierra Wireless logo the red wave design the red tipped antenna and Watcher are trademarks of Sierra Wireless Inc Other trademarks are the property of the respective owners All product specifications are subject to change without notice AirCard 710 750 Wireless Network Card Installation Guide vi 2130135 Table of Contents Introducing the AirCard 710 750 Network Card 1 About the AirCard 710 750 wireless network card 1 Supported computer platforms and wireless networks 1 Care and maintenance of your AirCard aaa 2 Getting Starlet 626 sn sy xa yk ses k a kl ll wek al kan l AP 5 Information you must get from your service provider 5 SIM card overv ew 5 ana KB kk kk kk kk kk kk kak ka ka ka ak kak kak ka kk kk ak kk wade 6 lnS rtin a SIM Card s KAAWAAN AN tra nuE bika Ab ra a A 6 Removing a SIM card a i a taya Wa a i lana M a al aa a Waa aa 6 Installation on Notebook PCs Lt 9 System requirements ssuisseiieninienerta as sees ea ka kk a kk kk kk kk kk 9 Setting your Internet connection to use the
12. 7 Pocket PG 2002 anika i aiki aan 28 The Watcher Window kak kk kk a kk lk kk kk kk 31 Launching the Watcher program ccc kk kak kaka ka rr rs kk k 31 Components of the Watcher window notebooks 31 Components of the Watcher screen Pocket PC 32 Getting more information wisi 3 KAWA kk kak kk kk ala 32 Notebooks ov x s an aa x yan RA a ko RR AN ac ee A ARI 32 Pocket PO 2002 silence 33 Technical Specifications cinici i 35 Radio frequency and electrical specifications 35 Environmental specifications sasa kk kk ka kk ka kak kak kk kaka kak ka 36 Regulatory Information kk kk kk kk kak kaka kaka 37 Declaration of conformity for CE Marking Xuska 39 OC su yay A Warna ay kanen a K en k AA dari 41 viii 2130135 1 Introducing the AirCard 710 750 Network Card About the AirCard e Supported platforms and networks Care and maintenance Rev 1 2 Mar 02 710 750 v O o lt v 5 D o 3 O fe amp About the AirCard 710 750 wireless network card The AirCard 710 750 wireless network card fits into a standard Type II PC Card slot available on most notebook PCs and functions as a wireless network card This card allows you to connect to the Internet send and receive e mail and connect to a corporate network without the need of a network cable or phone line The card uses c
13. 95 non condensing Vibration 15 g peak 10 to 2000 Hz non operating Drop 30 76 2 cm onto vinyl covered concrete 2130135 9 Regulatory Information Tested to comply with FCC standards FOR HOME OR OFFICE USE This device complies with Part 15 of the FCC Rules Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesirable operations CAUTION When the AirCard 710 750 is in use users should maintain a distance of at least 25 mm 17 between the antenna and any part of the body This device has been tested for compliance with FCC RF exposure limits in a typical laptop computer like the IBM ThinkPad T21 laptop PC used in the grant application This device is only authorized to be used in a typical laptop computer such as the one used in the grant application FCC ID N7NAC710 for the AirCard 710 N7NAC750 for the AirCard 750 Industry Canada 2417332343A for the AirCard 710 2417C11897 for the AirCard 750 2 5 o so is gt E O o 9 w a Where appropriate the use of the equipment is subject to the following conditions CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless Inc could void compliance with regulatory rules and thereby your authority to use this equipment WARNING
14. AirCard 710 750 Wireless Network Card Installation Guide 2130135 Rev 1 2 1 SIERRA WIRELESS HEART OF THE WIRELESS MACHINE Important Notice Safety and Hazards FCC RF Exposure Information Rev 1 2 Mar 02 Table of Contents Because of the nature of wireless communications trans mission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless network card are used in a normal manner with a well constructed network the Sierra Wireless network card should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless Inc accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless network card or for failure of the Sierra Wireless network card to transmit or receive such data Do not operate the Sierra Wireless AirCard 710 750 wireless network card in areas where blasting is in progress where explosive atmospheres may be present near medical equipment life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Sierra Wireless network card MU
15. EMI United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in an appropriate installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Rev 1 2 Mar 02 37 AirCard 710 750 Network Card Installation Guide 38 e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Fede
16. Networking is installed Also the PC Card slots must be enabled If you are not certain that networking is installed and the slots enabled see the Windows NT user documen tation for instructions Your PC must be off whenever you insert or eject the AirCard AirCard 750 only Rev 1 2 Mar 02 Chapter 1 Introducing the AirCard 555 Network Card Windows NT Note You must re install the Windows NT Service Pack after you install the AirCard driver Ensure you have your Service Pack CD before you begin Version 6a is supported Note Windows system files may also be required to complete the installation These files are located on the Windows NT CD 1 If the AirCard CD is not already in your CD ROM drive insert it The CD should auto start and display a menu Ifthe CD does not auto start select Start gt Run and enter d launch exe where d is the drive letter of your CD ROM drive 2 From the CD start up menu select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard 3 Use the Next and Back buttons to navigate through the wizard an a Sd e e Q v e z Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con figuration On completion of the software installation exit from the startup menu by clicking exit in the lower r
17. ST BE POWERED OFF The Sierra Wireless network card can transmit signals that could interfere with this equipment Do not operate the Sierra Wireless network card in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wireless network card MUST BE POWERED OFF When operating the Sierra Wireless network card can transmit signals that could interfere with various onboard systems Note Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open Sierra Wireless network cards may be used at this time The driver or operator of any vehicle should not operate the Sierra Wireless network card while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some states and provinces operating such communications devices while in control of a vehicle is an offence In August 1996 the Federal Communications Commission FCC of the United States with its action in Report and Order FCC 96 326 adopted an updated safety standard for human exposure to radio frequency RF electromagnetic energy emitted by FCC regulated transmitters Those guidelines are AirCard 710 750 Wireless Network Card Installation Guide consistent with the safety standard previously set by both U S and international standards bodies The design of this wireless network card complies with the FCC guidelines and these international st
18. age 23 Changing the Interrupt If the message Communication Failed occurs when you start Watcher a possible reason is that you have assigned an interrupt to the AirCard that has also been assigned to another device To change the interrupt assigned to the AirCard 1 Open the Control Panel by selecting Start gt Settings gt Control Panel 2 Double click the Network icon 3 Select the Adapters tab 4 Select Sierra Wireless AirCard GPRS Adapter and click the Properties button 5 Use the drop down list to change the Interrupt to another number and click OK 6 Close the Network window by clicking the Close button 7 Restart your PC 8 Ifthe AirCard still does not function properly repeat the procedure selecting a different interrupt 2130135 4 Installation on Pocket PCs System requirements Installing the software e Inserting the AirCard Note If your device is running Pocket PC we strongly recommend you upgrade to Pocket PC 2002 if possible Contact your retailer or manufac turer for details Note ActiveSync is made by Microsoft and is included with all Pocket PCs running Windows CE 3 0 It is also available from the Microsoft web site ActiveSync 3 1 is supported on Windows 95 95 Windows 2000 Windows Me and Windows NT 4 0 with Service Pack 3 or later ActiveSync 3 5 is supported on Windows 98 Windows 2000 Windows XP and Windows NT 4 0 with Service Pack 6 or later
19. andards Use only the supplied or an approved antenna Unauthorized antennas modifications or attachments could impair call quality damage the phone or result in violation of FCC regulations This device is approved for use in typical laptop PCs only To comply with FCC RF exposure requirements the AirCard 710 750 PCS GSM modem card must be operated with a minimum separation distance of 2 5 cm 1 inch between the user nearby persons and the antenna For more information about RF exposure please visit the FCC web site at www fcc gov Limitation of The information in this manual is subject to change without Liabil ity notice and does not represent a commitment on the part of Sierra Wireless Inc SIERRA WIRELESS INC SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSE QUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS INC PRODUCT EVEN IF SIERRA WIRELESS INC HAS BEEN ADVISED OF THE POSSI BILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Patents Portions of this product are covered by some or all of the following US patents 6339405 D452496 D452495 6327154 D442170 6199168 6191741 6169884 D416857 5929815 5890057 5878234 5847553 5845216 5748449 5682602 5629960 5617106 D372701 D372248
20. d if required by the network e Whether or not your provider is using header compression and or data compression IP address if the network does not automatically assign one e Optionally Primary DNS and Secondary DNS addresses 1 DNS Domain Name Server a computer that converts web site names such as www sierrawireless com into IP addresses such as 64 114 87 11 e D G An 9 O AirCard 710 750 Network Card Installation Guide Note If you change GSM service providers such as if you move to a new city you will need a new SIM card from your new service provider You will also need to enter your new profile information into the Watcher software see Config uring Your Account on page 23 SIM card overview Inserting a SIM card To install your SIM card into the AirCard 710 750 network card follow these steps 1 Hold the AirCard 710 750 network card with the label on top and the antenna closest to you Locate the thin SIM card slot on the left side of the AirCard PC Card s antenna end Orient the SIM card as shown in the diagram on the bottom side of the AirCard Insert the end of the SIM card into the slot and gently push it until it clicks into place Figure 2 1 Inserting the SIM card Into the AirCard 710 750 SIM card slot 5 Once the SIM card is properly inserted it should not extend beyond the end of the card See Figure 2 2 Figure 2 2 A SIM car
21. d properly inserted Removing a SIM card To remove the SIM card you will need a slim object such as the tip of a pen or a straightened paper clip to push into the eject hole 2130135 Chapter 1 Introducing the AirCard 555 Network Card 1 Place the AirCard 710 750 PC Card on a smooth hard surface such as a tabletop as shown in Figure 2 3 o D 2 h o 4 An D o O Figure 2 3 Positioning a pen to eject the SIM card 2 Position your pen or paperclip above the eject hole which is on the top surface of the AirCard housing just to the right of the SIM card slot left photo in Figure 2 4 3 Press down firmly but without excessive force on the eject hole The SIM card should pop out of its slot Figure 2 4 Ejecting and removing the SIM card 4 Gently pull the SIM card from the slot until it slides free Rev 1 2 Mar 02 AirCard 710 750 Network Card Installation Guide 8 2130135 3 Installation on Notebook PCs System requirements Setting up your Internet connection e Installing the AirCard software Note Dial up Networking and Winsock are components of the Windows operating system required by the AirCard 710 750 The versions of these compo nents shipped with Windows 95 OSR2 do not meet the AirCard 710 750 requirements If you are using Windows 95 OSR2 and have not yet upgraded to Winsock2 and Dial up Networking version 1 3 or later you must do so before installing the AirCa
22. ellular telephone radio frequencies and the GSM Global System for Mobile Communications digital telephone infrastructure When packet mode service is available the AirCard 710 750 network card uses the General Packet Radio Service GPRS infrastructure to provide an always on data connection just like an Ethernet card or other wired network adapter Supported computer platforms and wireless networks Windows computer platforms The AirCard 710 750 wireless network card works in notebook PCs running Windows 95 98 SE Me NT XP and 2000 and in Pocket PCs running Windows CE 3 0 Pocket PC and Pocket PC 2002 For more details see System requirements on page 9 notebooks and page 19 Pocket PCs GSM wireless networks The AirCard 710 750 network card operates over a type of wireless network called GSM Global System for Mobile communications supported by a number of wireless carriers in North America and around the world To use the AirCard 710 750 network card you must have an account that gives you access to a GSM network Note Every GSM network worldwide operates on one of three radio frequency bands The AirCard 710 network card operates only on the 1900 MHz PCS band used in North America and in some parts of AirCard 710 750 Network Card Installation Guide Central and South America The AirCard 750 is a tri band product that operates on the 900 1800 and 1900 MHz bands used in Europe and Asia Like GSM mobile p
23. hat installs the soft ware to the host Use the Next and Back buttons to navigate through the wizard Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC configuration A dialog box displays this message On the next mobile device connection the installed applications will be downloaded to the device Click OK Use the exit option in the lower right corner of the window to close the CD start up menu 2130135 Warning Download the AirCard software before inserting the AirCard into your Pocket PC Note If you are unable to establish a connection launch ActiveSync from the Start menu and use the online help in ActiveSync AirCard 750 only Rev 1 2 Mar 02 Chapter 1 Introducing the AirCard 555 Network Card Downloading the software to the Pocket PC 1 Connect the Pocket PC to the host in one of these ways Connect one end of the serial cable to the bottom of the Pocket PC and the other end to a serial port on your host PC or Place your Pocket PC in its cradle and connect the USB cable on the cradle to a USB port on your host PC or Align the infrared port on your Pocket PC with an infrared port on your host PC ActiveSync should launch automatically when the host and Pocket PC are connected If you are prompted to indicate whether you want to set up a partnership click Yes
24. hones the AirCard 710 750 network card requires a SIM card also known as a smart card or smart chip provided by your wireless service provider in order to function For more information see SIM card overview on page 6 Care and maintenance of your AirCard Do not apply adhesive labels to the AirCard This may cause the AirCard to become jammed inside the card slot or prevent it from being inserted properly Optimal signal strength is usually obtained when the antenna is fully extended applies to the AirCard 710 only and perpen dicular to the card The antenna should bend easily at the hinge Do not forcefully bend the antenna Figure 1 1 Proper positioning of the AirCard 710 750 antenna in a notebook When storing or transporting your PC in a case such as a notebook case retract the AirCard antenna AirCard 710 or remove the AirCard antenna AirCard 750 and position the computer where the antenna tip cannot be crushed or broken The AirCard should fit easily into your computer s PC Card slot Forcing the AirCard into the slot may damage the connector pins Protect the card from liquids dust and excessive heat see Environmental specifications on page 36 for details 2 2130135 Chapter 1 Introducing the AirCard 555 Network Card When not installed in your computer store the AirCard in a safe place 5 ha hel O lt E Le o 3 3 rej Sa 5 Rev 1 2 Mar
25. ick the link If you do not see the topic you want to display use the Index Find or Help Topics buttons to find the topic of interest In the Index window a list of index entries associated to topics is displayed Search for an index entry by either typing the first few letters in the field at the top or use the scroll bars to scan the list of entries When you locate an entry of interest click the entry and click Display 2130135 Chapter 1 Introducing the AirCard 555 Network Card In the Help Topics Contents window use the scroll bar to locate a topic of interest Topics that have a book icon next to them can be expanded by double clicking the icon Double click a topic to display it In the Find window select a radio button to generate a database for text searching Type the word or words you want to find in the Help system You can click Options to set word matching options gt e o du oO f O 9 Co Pocket PC 2002 To get help on a particular screen tap Start gt Help To view the contents of the Help 1 Tap Start gt Help gt AirCard 710 1 Startis on a menu accessed from the icon in the upper left corner of the screen Rev 1 2 Mar 02 33 AirCard 710 750 Network Card Installation Guide 34 2130135 8 Technical Specifications Radio frequence and electrical Radio frequency and electrical e Environmental specifications Table 8 1 Radio frequency amp elec
26. ight corner Inserting the AirCard 1 Close all Windows programs and turn your PC off 2 Attach the antenna to the AirCard The AirCard 710 has a built in antenna 15 AirCard 710 750 Network Card Installation Guide 16 Note Do not forcefully insert the AirCard This may damage connector pins AirCard 710 only Note Depending on how Windows NT is configured the prompts and windows described here may not appear in the precise order indicated Use these instructions as a guideline to the selections you should make 3 With the SIM card inserted into the AirCard page 6 and the label of the AirCard facing up carefully insert the AirCard into your PC Card slot Figure 3 5 Inserting the AirCard 710 750 network card 4 Grasp the tip of the antenna and pull it to extend the antenna fully it should click into place 5 Pivot the antenna hinge so that the antenna is vertical to your keyboard Figure 3 6 Pivoting the antenna at the hinge 6 Turn on your PC 7 Logonas Administrator Installing the Network Card Driver 1 Open the Control Panel by selecting Start gt Settings gt Control Panel 2 Double click the Network icon to open the Network window 3 Click the Adapters tab in the Network window 4 Click the Add button to open the Select Network Adapter window 2130135 Note The AirCard will not function with the default settings for the I O Port Interrupt and Com port if a
27. in antenna 2130135 Chapter 1 Introducing the AirCard 555 Network Card Note Do not forcefully insert the b With the SIM card inserted into the AirCard page 6 AirCard This may damage and the label of the AirCard facing up carefully insert connector pins the AirCard into your PC Card slot pe dl Figure 3 3 Inserting the AirCard 710 750 network card c Click OKin the window requesting you to insert the AirCard Windows should detect that a new device has been inserted and launch a wizard that guides you through the driver installation 6 On the first window of the Found New Hardware Wizard select Install from a list or specific location Advanced and click Next to proceed an a x e e a v e z 7 Inthe Found New Hardware Wizard window a Select the Search for the best driver in these locations radio button b Ensure Search removable media is not selected Select the Include this location in the search check box then enter d Drivers WinXP where d is the drive letter of your CD ROM drive Found New Hardware Wizard Please choose your search and installation options Search for the best driver in these locations Use the check boxes below to limit or expand the default search whi paths and removable media The best driver found will be installed Search removable media floppy CD ROM j 7 Include this location in the search D Drivers WinXP v La
28. ing the software 12 14 removing the AirCard 27 wireless networks supported 1 43 AirCard 710 750 Wireless Network Card Installation Guide 44 2130135 e as SIERRA WIRELESS HEART OF THE WIRELESS MACHINE
29. irCard Windows NT Windows 95 98 2000 Wi ndows NT Me XP e Pocket PC 2002 If you are using Windows NT your PC must be off whenever you insert or eject the AirCard Windows 95 98 2000 Me XP To remove the AirCard 1 Close Watcher if it is open 2 Click the PC Card icon in the status area to display the option to stop the card 3 Click Stop Sierra Wireless AirCard GPRS Adapter Parent Windows 95 98 2000 or Me or Safely remove Sierra Wireless AirCard GPRS Adapter Parent Windows XP 4 Ifa dialog box appears notifying you that it is safe to remove the card click OK AirCard 710 only 5 Pivotthe antenna so that it is once again parallel to the end of the AirCard housing then gently push it all the way into its retracted position Figure 6 1 Retracting the antenna AirCard 710 only Ke oO ZA v i 5 D gt E ad Rev 1 2 Mar 02 27 AirCard 710 750 Network Card Installation Guide Note Anytime you eject and re insert the AirCard restart your Pocket PC by turning it off and on again AirCard 710 only 28 6 Push the PC Card eject button on your computer to eject the card Figure 6 2 Ejecting the AirCard 71 0 7 50 PC Card from its slot Ta Grasp the AirCard PC Card and remove it from the slot Figure 6 3 Removing the AirCard 710 750 PC Card from its slot Pocket PC 2002 To remove the AirCard from your Pocket PC 1
30. loading the software Note Newer versions of the AirCard software may be available on the Sierra Wireless web site www sierrawireless com 3 Connect the Pocket PC to the host and download the software from the host to the Pocket PC You can connect the Pocket PC to the host before or after you install the software to the host Insert the AirCard into the Pocket PC To install the software you can either Connect the host and the Pocket PC before you install the software to the host In this case you are prompted to initiate the download as soon as the software installation is complete Or Install the software to the host and then connect the host and the Pocket PC as described here This process installs Watcher and the AirCard drivers Installing the software on the host 1 If the AirCard installation CD is not in your CD ROM drive insert it The CD should auto start and display a menu If the CD does not auto start select Start gt Run and enter d launch exe where d is the drive letter of your CD ROM drive From the CD start up menu select Pocket PC installation and documentation and then Pocket PC software installation if you have a Pocket PC running Windows CE 3 0 MS Pocket PC or Pocket PC 2002 installation and documentation and then Pocket PC 2002 software installation if you have a Pocket PC running Windows CE 3 0 Pocket PC 2002 This launches the InstallShield Wizard t
31. ms gt Sierra Wireless gt AirCard 710 gt AirCard 710 Watcher Pocket PC 2002 Selecting Start gt Programs gt AirCard 710 or 750 Watcher Notebooks PCs e Double clicking the Watcher icon P on your desktop The Watcher window Notebook PCs Compact View Profile drop down list Packet mode Roaming DATA tab VOICE tab AIRCARDO 710 750 WATCHER Signal strength fido y zi Data Status GPRS Available Indicator area SIKARA WIRELESS 1 Connect Figure 7 1 The Watcher window AirCard 750 on notebooks Note The AirCard 710 does not have a DATA or VOICE tab as it supports data only Rev 1 2 Mar 02 31 AirCard 710 750 Network Card Installation Guide 32 Note In most windows you can press the Help button for help Components of the Watcher screen Pocket PC Packet mode Roaming indicator 89 hirCard 710 Watcher 4x 1 53 Signal strength E TE Indicator area x SIERRA WIRELESS Profile drop down list EE Data Status GPRS Connected Tx 0 Bytes VOICE tab DATA tab Tools Help aj Figure 7 2 The Watcher screen AirCard 750 on Pocket PC 2002 Note The AirCard 710 does not have a DATA or VOICE tab Voice features are not supported Getting more information Detailed information on using the AirCard is included in the online Help which can be accessed from the HELP menu Notebooks If the topic you want to view has a link on the main Help window cl
32. n and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con figuration 4 If the Digital Signature Not Found window appears this may happen several times click Yes to continue the instal lation 2130135 Chapter 1 Introducing the AirCard 555 Network Card 5 When prompted to insert the AirCard AirCard 750 only a Attach the antenna to the AirCard 750 The AirCard 710 has a built in antenna Note Do not forcefully insert the b With the SIM card inserted into the AirCard page 6 AirCard This may damage and the label of the AirCard facing up carefully insert connector pins the AirCard into your PC Card slot si Figure 3 1 Inserting the AirCard 710 750 network card N o a x e e Q 9 gt Oo zZ c Click OK in the window requesting you to insert the AirCard Windows detects that a new device has been inserted and launches a wizard that guides you through the driver installation Windows 2000 6 If the Digital Signature Not Found window appears this may happen several times click Yes to continue the instal lation AirCard 710 only 7 Grasp the tip of the AirCard 710 antenna and pull it to extend the antenna fully it should click into place 8 Pivot the antenna hinge so that the antenna is vertical to your keyboard Figure 3 2 Pivoting the antenna at the hinge Windows 95 98 and Me 9 If prompted to eject the card and then res
33. n and or header compression then select the checkbox es for the feature s that your service provider supports If your service provider gave you values for Primary DNS and Secondary DNS then a Click the DNS tab at the top of the window b Enter the values into the corresponding fields c Click OK Click OK until you return to the main Watcher screen The AirCard is now ready for use Pocket PC 2002 To enter your account information into Watcher 1 If Watcher is not running start Watcher by selecting Start 5 Programs gt AirCard 710 or 750 Watcher If you have a valid SIM card and are in an area that has GPRS coverage a screen asking you to Configure a pro file now is displayed Tap Yes If instead the main Watcher screen is displayed this means that you don t have a valid SIM card or you are not in an area that has GPRS coverage or your AirCard was pre configured Tap Tools gt Options to access the Profiles tab of the Options screen Tap Add 2130135 Chapter 1 Introducing the AirCard 555 Network Card A screen in which you enter profile information appears Ajj nirCard 710 Watcher x 12 21 ok Profile User Name Password APN ni Point Auto Connect Figure 5 2 Entering profile information Pocket PC 2002 3 9 Fill in the following fields Profile type in any name that will help you remember the purpose use of this account This name will be shown in the main Wa
34. ny of these resources are allocated to another network card or other device If you are familiar with the Windows NT Diagnostics window you can check to see if these resources are available Otherwise leave the default settings and if the AirCard does not function following the driver installation see the instructions on changing the interrupt on page 18 Rev 1 2 Mar 02 Chapter 1 Introducing the AirCard 555 Network Card 5 Click the Have Disk button to open the Insert Disk window 6 Enter d Drivers WinNT where d is the drive letter for your CD ROM drive and click OK to open the Select OEM Option window in which Sierra Wireless AirCard GPRS Adapter is selected 7 Click OK A window opens showing the settings for the T O Port 0x800 interrupt 10 and COM port 4 8 If you are aware that these resources are in use by another device see the note in the margin change the settings and click OK Otherwise click OK to use the default settings Windows then copies the driver files 9 Click Close to close the Network window and open the Microsoft TCP IP Properties window 10 Select Sierra Wireless AirCard GPRS Adapter in the Adapter field and select Obtain an IP address from a DHCP Server radio button 11 Click Yes to confirm that DHCP is to be used 12 Click OK to close the TCP IP Properties window 13 Click No if prompted to restart your PC You must restart your PC after the modem driver installation an
35. oks 3 Fill in the following fields Profile Name type in any name that will help you remem ber the purpose use of this account This name will be shown in the main Watcher window and if you later create more profiles you can use it to select this profile 23 AirCard 710 750 Network Card Installation Guide 24 Note Depending on your AirCard configuration the User Profile window may or may not have an Advanced button If the button is not displayed there is no need to enter an IP address or DNS address es 9 User Name and Password type in the user name and pass word that the service provider gave you if applicable APN Access Point Name type in the name that the service provider gave you if any some service providers do not use this and allow a blank name This is the name of the system located at a base station on the GSM network that maintains connections with other networks like the Inter net If you want to have a GPRS packet data session established whenever you are using this profile and whenever you are in GPRS coverage then select Auto Connect If your account information includes an IP address or DNS address es click the Advanced button If your service provider gave you a specific IP address for your AirCard then select Use static IP address and type the address Usually you should select Use dynamic IP address If your service provider is using data compressio
36. ral Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any successor regulations If further government regulations apply it is your responsibility to ensure compliance with such regulations WARNING EMI Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Cet appareil num rique respecte les limites de bruits radio lec triques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Numeriques NMB 003 dict e par le ministre des Communi cations Pending The AirCard 750 is certified to be used in the member states of the EU 2130135 Chapter 1 Introducing the AirCard 555 Network Card Declaration of conformity for CE Marking Pending We Sierra Wireless Inc 13811 Wireless Way Richmond BC Canada V6V 3A4 declare under our sole responsibility that the product AirCard 750 to which this declaration relates is in conformity with the following standard s or other normative document s e EN 301 502 V7 0 1 07 2000 e ETS 300 342 1 November 1997 e EN 301 489 07 09 2000 e EN 60950 1992 e ICNIRP Guidelines 1998 cc IS 2 E O gt In O 9 t Oo O x following the provisions of di
37. rd The required versions can be downloaded from the Microsoft web site www microsoft com Rev 1 2 Mar 02 System requirements The AirCard 710 750 wireless network card is supported on Windows 95 OSR2 and higher with Winsock2 and Dial up Networking 1 3 or higher e Windows 98 SE e Windows 2000 with Service Pack 1 Windows NT 4 0 with Service Pack 6a and Networking installed e Windows Me e Windows XP Home and Professional versions m O a x e O Q v gt e Ta To install the AirCard you require these system resources Table 3 1 System resource requirements Card Slots 1 Type II PCMCIA PC Card Slot Disk Drive CD ROM I O Resources 1 IRQ 40 bytes I O Space Memory 32 MB Setting your Internet connection to use the AirCard Most likely your computer will be set to use a modem to connect to the Internet To use the AirCard you must set your computer to connect to the Internet through a LAN local area network The specific steps to do this will depend on the browser you are using Internet Explorer version 5 and 6 1 In Internet Explorer select Tools gt Internet Options 2 Click the Connections tab AirCard 710 750 Network Card Installation Guide 10 Note Users of Windows 2000 must be logged in with adminis trative privileges Windows 2000 Click Setup to run the Internet Connection Wizard 4 Select the option I want to set up my Internet
38. re installation Pocket PCs 19 21 notebook PCs Windows 98 2000 Me 10 12 Windows NT 15 18 Windows XP 12 14 specifications 35 36 electrical 35 environmental 36 radio frequency 35 speed of connection 32 starting Watcher 31 storage temperature 36 when not using AirCard 3 system requirements Pocket PCs 19 notebook PCs 9 T technical specifications 35 36 temperature 36 trademarks v transmit frequencies 35 Type II PC card 1 U User Name 24 25 Vv vibration 36 Ww warning EMI 37 safety and hazards iii Watcher 31 33 screen areas notebook PCs 31 Pocket PCs 32 starting 31 Windows operating systems supported 1 Windows 2000 as a supported operating system 9 inserting the AirCard 11 installing the software 10 12 removing the AirCard 27 Windows 95 as a supported operating system 9 removing the AirCard 27 Windows 98 2130135 as a supported operating system 9 inserting the AirCard 11 installing the software 10 12 removing the AirCard 27 Windows CE as a supported operating system 19 See also Pocket PC Windows Me as a supported operating system 9 inserting the AirCard 11 installing the software 10 12 removing the AirCard 27 Rev 1 2 Mar 02 Table of Contents Windows NT 15 18 as a supported operating system 9 changing the interrupt 18 inserting the AirCard 15 installing the software 15 removing the AirCard 27 Windows XP as a supported operating system 9 inserting the AirCard 13 install
39. rective R amp TTE is 1999 5 EEC Date Pending Signature Name Rev 1 2 Mar 02 39 AirCard 710 750 Network Card Installation Guide 40 2130135 Index Numerics 1900 MHz PCS band 1 A Access Point Name APN 5 24 25 account See profile aircraft using the AirCard in iii always on connection 1 antenna care and maintenance 2 APN Access Point Name 5 24 25 approvals 35 Auto Connect 24 25 Cc care and maintenance 2 CE certification 38 declaration of conformity for CE marking 39 class multi slot 35 Communication Failed 18 configuring a profile 23 25 connection speed 32 copyright information iv D declaration of conformity for CE marking 39 destination location Pocket PCs 20 notebook PCs Windows 98 2000 Me 10 notebook PCs Windows XP 12 15 DNS primary 5 24 25 secondary 5 24 25 drop 36 E ejecting a SIM card 6 electrical specifications 35 EMI warning 37 environmental specifications 36 F FCC ID 37 FCC RF exposure information iii Rev 1 2 Mar 02 frequencies receive 35 transmit 35 frequency bands 1 G GSM wireless networks supported 1 H hazards iii Help using 32 humidity 36 T O space input output space 9 Industry Canada 37 inserting a SIM card 6 inserting the AirCard Pocket PC 21 Windows 98 2000 Me 11 Windows NT 15 Windows XP 13 installation Pocket PCs 19 22 notebook PCs 9 18 Windows NT 15 18 Internet connection setting to use the AirCard 9
40. tart the PC a Fject the AirCard Rev 1 2 Mar 02 11 AirCard 710 750 Network Card Installation Guide 12 Note Depending on the XP installation you may require administrative privileges AirCard 750 only b Click Yes to restart your computer c Only after your computer has restarted and Windows has finished launching insert the AirCard 10 To close the CD start up menu use the exit option in the lower right corner of the window Watcher should start and a window prompting you to configure your account should display 11 Click Yes See Configuring Your Account on page 23 Windows XP 1 If the AirCard CD is not already in your CD ROM drive insert it The CD should auto start and display a menu If the CD does not auto start select Start gt Run and enter d launch exe where d is the drive letter of your CD ROM drive 2 From the CD start up menu select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard 3 Use the Next and Back buttons to navigate through the wizard Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con figuration 4 Each time the Software Installation window appears click Continue Anyway 5 When prompted to insert the AirCard a Attach the antenna to the AirCard 750 The AirCard 710 has a built
41. tcher screen and if you later create more pro files you can use it to select this profile User Name and Password type in the user name and pass word that the service provider gave you if applicable APN Access Point Name type in the name that the service provider gave you if any some service providers do not use this and allow a blank name This is the name of the gateway through which you will be connecting to the Internet If you want to have a GPRS packet data session established whenever you are using this profile and whenever you are in GPRS coverage then check Auto Connect Tap Advanced If your service provider gave you a specific IP address for your AirCard then select the radio button Use static IP address and type the address Usually you should select the radio button Use dynamic IP address If your service provider is using data compression and or header compression then select the checkbox es for the feature s that your service provider supports Ta gt D ke 3 D Oo S If your service provider gave you values for Primary DNS and Secondary DNS then a Tap the DNS tab at the bottom of the screen b Enter the values into the corresponding fields c Tap ok Tap ok until you return to the main Watcher screen The AirCard is now ready for use Rev 1 2 Mar 02 25 AirCard 710 750 Network Card Installation Guide 26 2130135 6 Removing the A
42. trical specifications Rev 1 2 Mar 02 Approvals FCC Parts 15 and 24 Industry Canada Pending CE Compliance Compliant with GPRS GSM Release 97 SMG 31 Phase 2 Voltage 5 VDC from PCMCIA Slot Current Typical requirement 4 TX slots on 1 20 A peak 0 80 A average 2 TX slots on 0 77 A peak 0 40 A average 1 TX slots on 0 55 A peak 0 22 A average Standby 15 mA Multi slot class Class 12 Transmit AirCard 710 PCS 1850 to 1910 MHz AirCard 750 PCS 1850 to 1910 MHz DCS1800 1710 to 1785 MHz EGSM900 880 to 915 MHz Receive AirCard 710 PCS 1930 to 1990 MHz AirCard 750 PCS 1930 to 1990 MHz DCS1800 1805 to 1880 MHz EGSM900 925 to 960 MHz Channel spacing 200 kHz Frequency stability 0 1 ppm 35 N ow Oo 13 Se 05 2 me N AirCard 710 750 Network Card Installation Guide 36 Table 8 1 Radio frequency amp electrical specifications RX sensitivity 102 dBm TX modulation quality GMSK burst RMS phase error lt 5 degrees Peak phase error lt 20 degrees Antenna gain AirCard 710 PCS1900 band 2 5 dB AirCard 750 PCS1900 and DCS1800 bands 2 5 dB EGSM900 band 3 5 dB Environmental specifications Table 8 2 Environmental specifications Operating 20 to 60 C ambient outside PCMCIA temperature enclosure Storage 30 to 85 C temperature Humidity
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