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Sharp MX-C311 Owner's Manual

1. Do not install the machine in a location with poor air circulation A small amount of ozone is created inside the machine during printing The amount of ozone created is not sufficient to be harmful however an unpleasant odor may be noticed during large copy runs and thus the machine should be installed in a room with a ventilation fan or windows that provide sufficient air circulation The odor may occasionally cause headaches Install the machine so that people are not directly exposed to exhaust from the machine If installed near a window ensure that the machine is not exposed to direct sunlight SUPPLIES Standard supplies for this product that can be replaced by the user include paper toner cartridges and staple cartridges for the finisher Be sure to use only SHARP specified products for the toner cartridges finisher staple cartridge and transparency film For best copying results be sure to use only Sharp Genuine lt Supplies which are designed engineered and tested to maximize the life and performance of Sharp products Look for the Genuine Supplies label on the toner package GENUINE SUPPLIES Storage of supplies Proper storage 1 Store the supplies in a location that is e clean and dry e at normal temperature with minimal temperature fluctuations e not exposed to direct sunlight 2 Store paper in the wrapper and lying flat 3 Paper stored in packages standing up or out of the wrapper may cu
2. LASER PRODUCT LUOKAN 1 LASERLAITE LASER KLASSE 1 LASER KLASY 1 KLASS 1 LASERAPPARAT INSTALLATION REQUIREMENTS Improper installation may damage this product Please note the following during initial installation and whenever the machine is moved 1 The machine should be installed near an accessible power outlet for easy connection 2 Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements Also make certain the outlet is properly grounded e For the power supply requirements see the name plate in the lower left corner of the left side of the machine Connect the machine to a power outlet which is not used for other electric appliances If a lighting fixture is connected to the same outlet the light may flicker 3 Do not install the machine in areas that are e damp humid or very dusty e exposed to direct sunlight e subject to extreme temperature or humidity changes e g near an air conditioner or heater e poorly ventilated 4 Be sure to allow the required space around the machine for servicing and proper ventilation 5 The machine includes a built in hard drive Do not subject the machine to shock or vibration In particular never move the machine while the power is on 11 13 16 t 30 cm 11 13 16 17 23 32 30 cm 45 cm gt INSTALLATION REQUIREMENTS
3. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENS of all the devices does not exceed five The REN of this equipment is indicated on the facsimile expansion kit AVIS POUR NOS UTILISATEURS AU CANADA AVIS Le pr sent mat riel est conforme aux sp cifications techniques applicables d Industrie Canada Remarque L indice d quivalence de la sonnerie IES sert indiquer le nombre maximal de terminaux qui peuvent tre raccord s une interface t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 L indice d quivalence de la sonnerie IES de cet quipement est indiqu sur le kit d extension t l copieur Sharp Electronics of Canada Ltd 835 Britannia Road East Mississauga Ontario L4Z 1W9 Canada 74 TO THE ADMINISTRATOR OF THE MACHINE Trademark acknowledgments The following trademarks and registered trademarks are used in conjunction with the machine and its peripheral devices and accessories Microsoft Windows Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP Windows Server 2
4. To clean the rollers wipe each roller with a clean cloth Caution When cleaning the rollers be careful not to injure your hands O Do not touch the surface of the roller if your hands are dirty e When you replace roller go to the next step e If the dirt is difficult to remove moisten the cloth with a small amount of water or neutral detergent and then wipe with a clean dry cloth until no moisture remains Attach the roller cover on the bypass tray 1 Tilt the front of the cover slightly to attach it 2 Press the cover onto the bypass tray so that it locks into place 38 REPLACING SUPPLIES AND MAINTENANCE Turn on the power Switch the main power switch ON and press the POWER key on the operation panel to turn on the operation panel power 39 REPLACING SUPPLIES AND MAINTENANCE Cleaning the automatic document feeder rollers If you find that originals fed through the automatic document feeder misfeed or are soiled by the rollers remove the rollers and clean them If misfeeds or soiling continue to occur replace the rollers Before starting remove any originals from the automatic document feeder Press the POWER key on the operation panel to turn off the panel power and then switch the main power switch to the off position Open the document conveyor cover on the automatic document feeder 40 REPLACING SUPPLIES AND MAI
5. sub address and SID PWD passcode signals can be transmitted received Image memory 8 MB standard 1 Transmission speed is for an 8 1 2 x 11 or A4 document with approximately 700 characters at standard resolution 8 x 3 85 lines mm sent in high speed mode 33 6 kbps JBIG or 14 4 kbps This is only the time required to transmit the image information the time required to send protocol signals is not included Actual transmission times will vary depending on the contents of the document the receiving machine type and telephone line conditions 2 Total number of all destinations Scan to E mail Scan to FTP Scan to Desktop Scan to Network folder Internet Fax Fax and Group 68 Contact at Name Administrator Information that the administrator of the machine requires is printed on the back of this page Separate this page from the manual and keep it in a safe place In addition fill in the name of the administrator and the administrator s contact information in the left hand margin 69 TO THE ADMINISTRATOR OF THE MACHINE Separate this page from the manual and keep it in a safe place Factory default passwords When accessing the system settings the administrator password is required to log in with administrator rights The system settings can be configured in the Web pages as well as on the operation panel To access the system settings using the Web pages a password is also re
6. Monarch Com 10 DL C5 Duplex module Paper sizes 8 1 2 x 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 5 1 2 x 8 1 2 A4 B5 A5 16K Paper weight Plain paper 16 lbs to 28 Ibs 60 g m to 105 g m Paper types SHARP recommended plain paper recycled paper and colored paper Output tray Center tray Output method Face down output Output capacity 250 sheets using SHARP recommended 8 1 2 x 11 or A4 paper The maximum number of sheets that can be held varies depending on ambient conditions in the installation location the type of paper and the storage conditions of the paper Tray full sensor Yes 55 SPECIFICATIONS Machine specifications copier specifications Continued Interface port LAN connectivity 10Base T 100Base TX 1000Base T USB connectivity Type A connector supports USB 2 0 Hi speed Compatibility requirements of USB 2 0 Memory Capacity Max 32 GB Disk Format FAT32 only Type B connector supports USB 2 0 Hi speed Required power supply AC 120 V 10 60 Hz Power consumption 1 44 kW Typical electricity consumption MX C311 9 78 kWh week MX C401 11 13 kWh week Dimensions 22 3 64 W x 19 13 32 D x 28 7 64 H 560 mm W x 493 mm D x 714 mm H Weight Approx 101 4 Ibs 46 kg Overall dimensions 38 3 16 W x 19 13 32 D 970 mm W x 493 mm D when bypass tray is extende
7. collection container t Replacing the toner collection container page 15 18 REPLACING SUPPLIES AND MAINTENANCE Open the main charger cover 1 Turn the main charger cover lock levers in the direction of an arrow below When the lock levers are horizontal the lock is released 19 REPLACING SUPPLIES AND MAINTENANCE Remove the developer cartridge 1 Grasp the developer cartridge lock and pull it forward and down OT Te I IR a s Bi a of SY a TYAS 5 2 Squeeze the lever on the developer cartridge 3 Pull the developer cartridge out horizontally qe Q P J ORG der AE Om J aE omm 2 l 2 AM A yg e 4 Support the developer cartridge near the middle with your hand and completely remove the developer cartridge e When removing the developer cartridge grasp it with both hands at O the middle e Try to keep the developer cartridge horizontal as you remove it If tipped during removal developer may spill out e There will be toner on the roller area of the removed developer cartridge Do not touch the roller area If you accidentally touch the toner immediately wash your hands 20 REPLACING SUPPLIES AND MAINTENANCE Shake the new developer cartridge 5 or 6 times as shown Hold the developer cartridge firmly as shown below and shake forward and ba
8. copyright laws TO ENSURE SAFE USE OF THE MACHINE Cautions Do not make any modifications to this machine Doing so may result in personal injury or damage to the machine Do not make copies of anything which is prohibited from copying by law The following items are normally prohibited from printing by national law Other items may be prohibited by local law Money Stamps Bonds Stocks Bank drafts Checks Passports Driver s licenses Do not use a flammable spray to clean the machine If gas from the spray comes in contact with hot electrical components or the fusing unit inside the machine fire or electrical shock may result Do not place a vessel that contains water or other liquid on the machine Do not place metal objects on the machine that may fall into the machine In the event that a metal object falls or liquid spills into the machine first turn off the machine s main power switch and then unplug the power cord If a thunderstorm begins turn off the machine s main power switch and unplug the power cord in order to prevent electrical shock and fire due to a lightning strike If you find that condensation has formed on the surface of the machine or the display open the right cover and check for condensation inside the machine If condensation has formed inside the machine turn off the main power Turning on the main power when condensation has formed inside the machine may cause a failure Leave the
9. x 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 A4 B5 A5 16K Paper weight Plain paper 16 lbs to 28 Ibs 60 g m2 to 105 g m2 Paper capacity Plain paper 21 Ibs 80 g m2 500 sheets Paper types SHARP recommended plain paper recycled paper and colored paper First copy out time is measured with original on the document glass in full ready condition with fuser at operating temperature and mirror motor at operating speed in each of black and white mode and color mode actual time may vary based on environment conditions 54 SPECIFICATIONS Machine specifications copier specifications Continued Bypass tray Paper sizes 8 1 2 x 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 envelopes A4 B5 A5 16K Includes automatic paper size detection function Paper sizes from 3 15 16 x 5 53 64 100 mm x 148 mm to 8 33 64 x 14 1 64 216 mm x 356 mm can be entered Paper weights Thin paper 15 Ibs to 16 Ibs 55 g m to 59 g m plain paper 16 Ibs to 28 Ibs 60 g m2 to 105 g m2 heavy paper 28 lbs bond to 110 Ibs index 106 g m to 209 g m2 envelopes 20 Ibs to 24 Ibs 75 g m to 90 g m2 Paper capacity Standard paper 100 sheets Paper types SHARP recommended plain paper recycled paper colored paper heavy paper thin paper transparency film and envelopes
10. 46 REPLACING SUPPLIES AND MAINTENANCE Clean the laser unit 1 Point the cleaner down and slowly insert the tool into the hole that you wish to clean The parts of the writing unit that require cleaning are indicated by labels similar to A 2 Insert the cleaning tool all the way into the hole and then pull it back out Pull the cleaning tool out until you feel the tip of the tool leave the cleaning surface of the laser unit 3 Repeat step 2 two or three times and then remove the cleaning tool 47 REPLACING SUPPLIES AND MAINTENANCE Repeat step 8 to clean all holes in the laser unit Holes to be cleaned There are a total of 4 holes to be cleaned in the laser unit If the cleaner becomes dirty during cleaning replace with a new cleaner For the procedure for replacing the cleaner see steps 5 to 7 Replace the cleaning tool Install the toner collection container t Replacing the toner collection container page 15 48 REPLACING SUPPLIES AND MAINTENANCE 1 Close the front cover Turn on the power Switch the main power switch ON and press the POWER key on the operation panel to turn on the operation panel power 49 REPLACING SUPPLIES AND MAINTENANCE Cleaning the PT charger of the primary transfer belt unit If black or colored lines still remain after the document glass automatic document feeder and main charger have been cleaned use
11. Non sort offset sort staple sort Allowed paper sizes for offset 8 1 2 x 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 A4 B5 16K Offset distance 1 25 mm Tray capacity Non stapling 2 280 sheets 20 Ibs to 24 Ibs 75 g m to 90 g m2 8 1 2 x 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 A4 B5 16K 150 sheets 20 Ibs to 24 lbs 75 g m to 90 g m2 5 1 2 x 8 1 2 A5 Stapling 3 2 to 10 sheets per set 30 sets 11 to 30 sheets per set 10 sets 8 1 2 x 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 A4 B5 16K Power supply Supplied from the machine Dimensions When tray is folded up 18 45 64 W x 13 7 64 D x 6 7 32 H 475 mm W x 333 mm D x 158 mm H When tray is extended 20 19 32 W x 13 7 64 D x 6 7 32 H 523 mm W x 333 mm D x 158 mm H Weight Stapler section Allowed paper sizes for stapling 62 Approx 19 8 Ibs 9 kg 8 1 2 x 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 A4 B5 16K Stapling at one position at front of paper SPECIFICATIONS Finisher specifications Continued Maximum 30 sheets number of sheets for stapling 3 1 The maximum number of sheets that can be held varies depending on ambient conditions in the installation l
12. also on print jobs from a computer The same lines appear on both copies and print jobs Press the POWER key on the operation panel to turn off the panel power and then switch the main power switch to the off position 43 REPLACING SUPPLIES AND MAINTENANCE Open the front cover and remove the toner collection container t Replacing the toner collection container page 15 Yo TY Vas Remove the cleaning tool for the writing unit from the front cover 44 REPLACING SUPPLIES AND MAINTENANCE Make sure that the cleaner at the tip of the cleaning tool is not dirty K Cleaner If the cleaner is dirty remove the cleaner and replace it with a clean one For the procedure for replacing the cleaner see steps 5 through 7 If the cleaner is not dirty go to step 8 Pull out the replacement cleaner from the toner collection container 45 REPLACING SUPPLIES AND MAINTENANCE Remove the dirty cleaner Firmly grasp the tool close to where the cleaner is attached Use your other hand to press down on the hook that secures the cleaner and remove the cleaner Attach the new cleaner to the cleaning tool Firmly grasp the tool close to where the cleaner is attached Use your other hand to press down on the hook that secures the cleaner and remove the cleaner O Make sure that the cleaner is firmly attached to the cleaning tool
13. in place Close the front cover O Take care that your fingers are not pinched when closing the cover N Caution Do not throw the toner collection container into a fire Toner may fly and cause burns e Store the toner collection container out of the reach of small children e Toner may spill when the toner collection container is replaced Take measures so that there will be no problem if toner spills on the machine around the machine or on your clothes e Do not touch the part soiled with toner of the removed toner collection container If you accidentally touch the toner immediately wash your hands 17 REPLACING SUPPLIES AND MAINTENANCE Replacing the developer cartridge drum cartridge Before replacing the developer cartridge or drum cartridge turn off the main power of the machine and wait briefly Replacing the developer cartridge Your service technician will replace the developer cartridge Only replace the cartridge as explained below if your service technician instructs you to Follow the instructions carefully It is also necessary to remove the developer cartridge in order to replace the drum cartridge Refer to the procedure below to remove the developer cartridge when replacing the drum cartridge Press the POWER key on the operation panel to turn off the panel power and then switch the main power switch to the off position Open the front cover and remove the toner
14. positions Color 54 dB A B W 53 dB A Color 55 dB A B W 55 dB A Bystander positions 37 dB A 38 dB A Operator positions 58 37 dB A 38 dB A SPECIFICATIONS Automatic document feeder specifications Original sizes 8 1 2 x 14 to 5 1 2 x 8 1 2 A4 to A5 long paper max width 8 1 2 216 mm x max length 19 5 8 500 mm scanning in mono 2 mode of one side only is possible in fax and image scan modes Original weight One sided 9 Ibs to 32 Ibs 35 g m2 to 128 g m Paper weights from 9 Ibs 35 g m to 13 Ibs 49 g m require the use of slow scan mode Two sided 13 Ibs to 28 Ibs 50 g m to 105 g m2 Capacity 50 sheets 21 Ibs 80 g m2 Maximum stack height of 17 64 6 5 mm Scanning in mono 2 mode of one side only is possible in fax and scan send modes 59 SPECIFICATIONS Business card feeder specifications Model MX BTX1 Original sizes 2 1 64 x 3 33 64 to 2 11 64 x 3 19 32 51 mm x 89 mm to 55 mm x 91 mm Original weight 13 Ibs to 32 Ibs 50 g m to 128 g m2 Capacity Stack height 9 64 3 5 mm minimum 17 64 6 5 mm maximum Dimensions 4 1 2 W x 3 7 16 D x 61 64 H 114 mm W x 87 mm D x 24 mm H Weight 60 Approx 0 07 Ibs 34 g SPECIFICATIONS 500 sheet paper feed unit specifications Model MX CSX1 tray 2 MX CSX2 tray 3 tray 4 8 1 2 x
15. 003 Windows Vista Windows Server 2008 and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the U S A and other countries PostScript is a registered trademark of Adobe Systems Incorporated Adobe and Flash are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and other countries Adobe the Adobe logo Acrobat the Adobe PDF logo and Reader are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and other countries Macintosh Mac OS AppleTalk EtherTalk and LaserWriter are trademarks of Apple Inc registered in the U S and other countries Netscape Navigator is a trademark of Netscape Communications Corporation Mozilla and Firefox are registered trademarks or trademarks of the Mozilla Foundation in the U S A and other countries PCL is a registered trademark of the Hewlett Packard Company IBM PC AT and PowerPC are trademarks of International Business Machines Corporation Sharpdesk is a trademark of Sharp Corporation Sharp OSA is a trademark of Sharp Corporation RealVNC is a trademark of RealVNC Limited e All other trademarks and copyrights are the property of their respective owners Candid and Taffy are trademarks of Monotype Imaging Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions CG Omega CG Times Garamond Antiqua Garamond Halbfett Garamond
16. 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 Paper sizes 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 A4 BS A5 16K Paper weight Plain paper 16 Ibs to 28 Ibs 60 g m to 105 g m2 Paper capacity 500 sheets 21 Ibs 80 g m x 1 tray SHARP recommended plain paper recycled paper and colored paper When Auto Inch detection is selected 8 1 2 x 14 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 When Auto AB detection is selected A4 B5 A5 216 mm x 330 mm 8 1 2 x 13 Paper types Automatic paper size detection Power supply Supplied from the machine 21 1 16 W x 17 1 4 D x 4 13 32 H 21 116 W x 17 1 4 D x 4 21 64 H Dimensions 535 mm W x 438 mm D x 112 mm H 535 mm W x 438 mm D x 110 mm H not including adjuster not including adjuster Weight Approx 15 0 Ibs 6 8 kg Approx 12 3 Ibs 5 6 kg Only MX CSX1 can be used 61 SPECIFICATIONS Finisher specifications Model MX FN12 Paper sizes 8 1 2 x 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 envelopes A4 B5 A5 16K Paper weight Thin paper 15 Ibs to 16 Ibs 55 g m2 to 59 g m2 plain paper 16 Ibs to 28 lbs 60 g m to 105 g m heavy paper 28 Ibs bond to 110 lbs index 106 g m to 209 g m2 envelopes 20 Ibs to 24 Ibs 75 g m2 to 90 g m Modes
17. Kursiv Garamond and Halbfett Kursiv are trademarks of Monotype Imaging Inc and may be registered in certain jurisdictions Albertus Arial Coronet Gill Sans Joanna and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Avant Garde ITC Bookman Lubalin Graph Mona Lisa Zapf Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Clarendon Eurostile Helvetica Optima Palatino Stempel Garamond Times and Univers are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions exclusively licensed through Linotype Library GmbH a wholly owned subsidiary of Heidelberger Druckmaschinen AG Apple Chancery Chicago Geneva Monaco and New York are trademarks of Apple Computer Inc and may be registered in certain jurisdictions HGGothicB HGMinchoL HGPGothicB and HGPMinchoL are trademarks of Ricoh Company Ltd and may be registered in some jurisdictions Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries Marigold and Oxford are trademarks of Arthur Baker and may be registered in some jurisdictions Antique Olive is a trademark of Marcel Olive and may be registered in certain jurisdictions Hoefler Text is a trademark of John
18. LACING SUPPLIES AND MAINTENANCE Remove the protective material from the drum cartridge and slowly insert the drum cartridge along the guides Make sure that the 4 amp mark on the drum cartridge is aligned with the W mark on the machine as you insert the drum cartridge lt LT WG 5 NA R e To remove the protective material slowly pull it straight out so that it Q does not tear When installing the drum cartridge do not touch or damage the drum This may cause a failure e After removing the protective material immediately insert the drum cartridge in the machine Do not allow the drum cartridge to be directly exposed to sunlight or electric light e Do not tilt the drum cartridge or insert it in the wrong direction or orientation This may damage the drum cartridge or cause a failure Make sure that the colors on the new drum cartridge and the insertion label match Replace the developer cartridge and toner collection container close the front cover of the machine and turn on the power For the procedure for replacing the developer cartridge and toner collection container see steps 7 to 8 and steps 10 to 11 of Replacing the developer cartridge page 18 27 REPLACING SUPPLIES AND MAINTENANCE Replacing the staple cartridge in the finisher When the staple cartridge runs out of staples a message will appear in the operation panel Follow the procedure below to replace the staple cartridge Op
19. NTENANCE i To clean the removed rollers wipe each roller with a clean cloth Caution When cleaning the rollers be careful not to injure your hands O Do not touch the surface of the roller if your hands are dirty neutral detergent After wiping wipe the roller dry with a clean cloth and go to the step 10 e When you replace roller go to the next step m e If the dirt is difficult to remove moisten the cloth with water or a Close the document conveyor cover on the automatic document feeder O Take care that your fingers are not pinched when closing the cover 41 REPLACING SUPPLIES AND MAINTENANCE Turn on the power Switch the main power switch ON and press the POWER key on the operation panel to turn on the operation panel power After turning on the power make sure that an error message regarding replacement of the roller does not appear 42 REPLACING SUPPLIES AND MAINTENANCE Cleaning the laser unit When the laser unit inside the machine becomes dirty line patterns colored lines may form in the printed image Follow the steps below to clean the laser unit Identifying lines colored lines caused by a dirty laser unit A e Colored lines always appear in the same place The lines are never black e The colored lines are parallel to the direction of paper feeding Direction of paper feeding Colored line e Colored lines appear not only on copies but
20. Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details This equipment connects to the telephone network through a standard USOC RJ 11C network interface jack If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment may not be used on coin service provided by the telephone company Connection to party lines service is subject to state tariffs Contact your state s public utility commission public service commission or corporation commission for more information 72 TO THE ADMINISTRATOR OF THE MACHINE 1 NOTICE for users in the USA BE SURE TO ASK YOUR AUTHORIZED SHARP DEALER ABOUT THE WARRANTY THAT YOUR SELLING DEALER EXTENDS TO YOU In order to assure you the end user of warranty protection Sharp extends a limited warranty to each of its authorized dealers and in turn requires each of its authorized dealers to extend its own warranty to you on terms that are no less favorable than those given to the dealer by Sharp You should be aware however that Sharp does not itself extend any warrantie
21. SHARP MODEL sn DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Maintenance amp Safety Guide Please read first Please read this guide first to ensure safe use of the machine Before installing this product be sure to read the TO ENSURE SAFE USE OF THE MACHINE and INSTALLATION REQUIREMENTS sections TO ENSURE SAFE USE OF THE MACHINE INSTALLATION REQUIREMENTS SUPPLIES REPLACING SUPPLIES AND MAINTENANCE SPECIFICATIONS TO THE ADMINISTRATOR OF THE MACHINE Keep this manual close at hand for reference whenever needed Each instruction also covers the optional units used with these products Caution For complete electrical disconnection pull out the main plug The socket outlet shall be installed near the equipment and shall be easily accessible To reduce the risk of fire use only UL Listed No 26 AWG or larger telecommunication line cord FAX interface cable and Line cable These special accessories must be used with the device FOR YOUR RECORDS To protect against loss or theft record and retain for reference the machine s serial number located at the lower left corner of the left side of the machine Model Number Serial Number Date of Purchase Place of Purchase Authorized Sharp Printer Service Department Number Notice for Users in U S A EMC this machine and peripheral devices WARNING FCC Regulations state that any unauthorized changes or modifications to this equi
22. all amount of mercury Disposal of these materials may be regulated due to environmental consideration For disposal or recycling information please contact your local authorities the Electronics Industries Alliance www eiae org the lamp recycling organization www lamprecycle org or Sharp at 1 800 BE SHARP For U S A Only For North America Non LPS Do not connect to devices other than specified peripheral devices of our company TO ENSURE SAFE USE OF THE MACHINE Laser information Wave length 790 nm 10 nm Pulse times 4 1 us 4 1 ns 7 mm North America and Europe Output power Max 0 6 mW LD1 LD2 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This Digital Equipment is CLASS 1 LASER PRODUCT IEC 60825 1 Edition 1 2 2001 For North America SAFETY PRECAUTIONS This Digital Equipment is rated Class 1 and complies with 21 CFR 1040 10 and 1040 11 of the CDRH standards This means that the equipment does not produce hazardous laser radiation For your safety observe the precautions below e Do not remove the cabinet operation panel or any other covers e The equipment s exterior covers contain several safety interlock switches Do not bypass any safety interlock by inserting wedges or other items into switch slots CLASS 1 LASER PRODUCT LASER KLASSE 1 CLASS 1
23. ar the equipment and shall be easily accessible e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use a telephone to report a gas leak in the vicinity of the leak e Do not install or use the machine near water or when you are wet Take care not to spill any liquids on the machine e Save these instructions 71 TO THE ADMINISTRATOR OF THE MACHINE FCC Notice to users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connecte
24. athan Hoefler and may be registered in some jurisdictions ITC isa trademark of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Agfa is a trademark of the Agfa Gevaert Group and may be registered in certain jurisdictions Intellifont MicroType and UFST are trademarks of Monotype Imaging Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Macintosh and TrueType are trademarks of Apple Computer Inc registered in the United States Patent and Trademark Office and other countries PostScript is a trademark of Adobe Systems Incorporated and may be registered in some jurisdictions HP PCL FontSmart and LaserJet are trademarks of Hewlett Packard Company and may be registered in some jurisdictions The Type 1 processor resident in Monotype Imaging s UFST product is under license from Electronics For Imaging Inc All other trademarks are the property of their respective owners 75 apiny Ajeyeg 8 SOUEUSUIEN LOVO XIN LLEO XW SHARP SHARP ELECTRONICS CORPORATION 1 Sharp Plaza Mahwah New Jersey 07495 1163 www sharpusa com SHARP ELECTRONICS OF CANADA LTD 335 Britannia Road East Mississauga Ontario L4Z 1W9 SHARP CORPORATION PRINTED IN CHINA This manual has been printed using a vegetable based 2008K KS1 soy oil ink to help protect the environment TINSE4106FCZ1
25. c document feeder clean the scanning area the thin long glass next to the document glass Cleaning the main charger of the photoconductive drum If black lines or colored lines appear even after you have cleaned the document glass and automatic document feeder use the charger cleaner to clean the main charger Press the POWER key on the operation panel to turn off the panel power and then switch the main power switch to the off position Open the front cover and remove the toner collection container t Replacing the toner collection container page 15 32 REPLACING SUPPLIES AND MAINTENANCE Release the lock levers and open the main charger cover t Replacing the developer cartridge page 18 Remove the charger cleaner 1 Flip down the charger cleaner lock A in the direction of the arrow and lift the left end of the charger cleaner 2 Move the charger cleaner to the left and pull it out 33 REPLACING SUPPLIES AND MAINTENANCE Clean the main charger 1 Gently push the charger cleaner all the way in 2 Gently pull the charger cleaner out e Take care not to let the tip of the charger cleaner become soiled by toner e Clean with the mark on the charger cleaner facing down e Holes to be cleaned by the charger cleaner are indicated by labels similar to A Position of mark e Do not use the charger cleaner for any purpose other than cleanin
26. ck left and right Remove the protective material after shaking the developer cartridge Protective material Q e The part of the developer cartridge shown below is easily deformed or damaged Do not touch this part when handling the cartridge e Do not touch the roller in the developer cartridge If the roller is accidentally touched image problems may result In that case replace the developer cartridge with a new cartridge e The seal must not be removed when shaking the new developer cartridge e Take care not to damage the developer cartridge when shaking it If damaged the developer in the cartridge may leak out 21 REPLACING SUPPLIES AND MAINTENANCE Insert the new developer cartridge horizontally Insert the new developer cartridge in the same location as the cartridge that was removed Ge IPO A e O ANI 9 Q 90 0 O O o 20 o orientation This may damage the developer cartridge or drum cartridge and cause failure e When inserting the developer cartridge grasp it with both hands at the middle e Do not remove the seal from the developer cartridge until the cartridge is installed in the machine If the seal is removed when the cartridge is not locked the cartridge may fall out of the machine O e Do not tilt the developer cartridge or insert it in the wrong direction or Insert with the arrow on the cartridge aligned with the arr
27. ction 70 For the users of the fax function 71 Trademark acknowledgments 75 Note e Considerable care has been taken in preparing this manual If you have any comments or concerns about the manual please contact your dealer or nearest SHARP Service Department e This product has undergone strict quality control and inspection procedures In the unlikely event that a defect or other problem is discovered please contact your dealer or nearest SHARP Service Department e Aside from instances provided for by law SHARP is not responsible for failures occurring during the use of the product or its options or failures due to incorrect operation of the product and its options or other failures or for any damage that occurs due to use of the product L Products that have earned the ENERGY STARS are designed to Cr ff protect the environment through superior energy efficiency ENERGY STAR Warranty While every effort has been made to make this document as accurate and helpful as possible SHARP Corporation makes no warranty of any kind with regard to its content All information included herein is subject to change without notice SHARP is not responsible for any loss or damages direct or indirect arising from or related to the use of this operation manual Copyright SHARP Corporation 2008 All rights reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under
28. d Type A connectors are located on the front and back right of the machine two connectors however the connectors cannot be used simultaneously The connector on the back of the machine is not initially available for use If you wish to use the connector contact your service assistance 56 SPECIFICATIONS Continuous copying speeds Model MX C311 MX C401 Copy ratio 100 Reduced Enlarged Copy mode Color B W Color B W 31 31 38 38 copies min copies min copies min copies min 31 31 40 40 copies min copies min copies min copies min A4 B5 8 1 2 x 11 16K Copy speed during output of the second copy and following copies when performing continuous one sided copying of the same page excluding offset output using plain one sided paper from a tray other than the bypass tray Ambient environment Humidity 85 60 20 J 54 F 86 F 91 F Temperature 10 C 30 C 35 C 57 SPECIFICATIONS Acoustic noise emission measurement according to ISO7779 Model MX C310 MX C311 MX C400 MX C401 Sound power level Lwa Printing mode continuous printing Color 6 9 B B W 6 9 B Color 7 0 B B W 7 1B Standby mode 5 3B 5 3 B Sound pressure level Lpa act ual measurement Bystander Printing Positions Color 53 dB A B W 53 dB A Color 57 dB A B W 57 dB A mode Operator
29. d to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network your telephone company may disconnect your service temporarily If possible They will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a compliant with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of your equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If the equipment is causing harm to the telephone network your telephone company may ask you to disconnect the equipment until the problem is resolved If you have any questions or problems which cannot be solved by reading this manual please contact Sharp Electronics Corporation 1 Sharp Plaza Mahwah NJ 07495 Telephone 1 800 BE SHARP A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC
30. en the cover While pressing the lever over to the left slide the finisher to the left until it stops Gently slide the finisher until it stops Lower the staple case release lever and remove the staple case Pull the staple case out to the right 28 REPLACING SUPPLIES AND MAINTENANCE Remove the empty staple cartridge from the staple case Genily grasp the right side of the staple cartridge as shown and lift to the left and up The lock will release easily After the lock releases continue lifting the staple cartridge to the left and up to remove it e Even when a message appears in the operation panel staples may occasionally remain in the staple cartridge e If staples remain the lock will not release easily Forcing the lock to release may deform the staple case and staple cartridge causing failure Insert a new staple cartridge into the staple case as shown Push the staple cartridge in until it clicks into place 29 REPLACING SUPPLIES AND MAINTENANCE Replace the staple case Push the staple case in until it clicks into place Slide the finisher back to the right Gently slide the finisher back to the right until it locks into its original position O Take care that your fingers are not pinched when closing the cover Make a test print or copy in staple sort mode to verify that stapling takes place O correctly 30 REPLACING SUPPLIES AND MAINTENANCE Regular maint
31. enance To ensure that the machine continues to provide top quality performance periodically clean the machine N Warning Do not use a flammable spray to clean the machine If gas from the spray comes in contact with hot electrical components or the fusing unit inside the machine fire or electrical shock may result e Do not use thinner benzene or similar volatile cleaning agents to clean the Q machine These may degrade or discolor the housing e Use a soft cloth to gently wipe off dirt from the area on the operation panel with a mirror like finish shown at right If you use a stiff cloth or rub hard the surface may be damaged The area with a mirror like finish is the area that is I Cleaning the document glass and automatic document feeder If the document glass or document backplate sheet becomes dirty the dirt will appear as dirty spots colored lines or white lines in the scanned image Always keep these parts clean Wipe the parts with a clean soft cloth If necessary moisten the cloth with water or a small amount of neutral detergent After wiping with the moistened cloth wipe the parts dry with a clean dry cloth Document glass Document backplate sheet When wiping dirt off the machine do not press down hard on the machine This may damage or deform the machine 31 REPLACING SUPPLIES AND MAINTENANCE Scanning area If colored lines or white lines appear in images scanned using the automati
32. eplacing the toner collection container 15 Replacing the developer cartridge drum cartridge 18 Replacing the developer cartridge 18 Replacing the drum cartridge 26 Replacing the staple cartridge in the finisher 28 Regular maintenance 31 Cleaning the document glass and automatic document feeder 31 Cleaning the main charger of the photoconductive drum 32 Cleaning the bypass tray TOIIGrSE re ee aes 37 Cleaning the automatic document feeder rollers 40 Cleaning the laser unit 43 Cleaning the PT charger of the primary transfer belt unit 50 SPECIFICATIONS Machine specifications copier specifications 53 Continuous copying speeds 57 Ambient environment 57 Acoustic noise emission measurement according to ISOT F0 ee auras 58 Automatic document feeder specifications 59 Business card feeder specifications 60 500 sheet paper feed unit specifications 61 Finisher specifications 62 Printer specifications 64 Network scanner Internet Fax specifications 65 Pull scan function TWAIN specifications 66 Facsimile specifications 67 TO THE ADMINISTRATOR OF THE MACHINE Factory default passwords 70 Forwarding all transmitted and received data to the administrator document administration fun
33. g the main charger 34 REPLACING SUPPLIES AND MAINTENANCE Repeat step 5 with each of the other main chargers Replace the charger cleaner in its original position Insert the tip of the charger cleaner in toward the right and then press down on the end of the charger cleaner The charger cleaner will lock into place Close the main charger cover and rotate the lock levers in the direction of the arrows to lock the cover t Replacing the developer cartridge page 18 35 REPLACING SUPPLIES AND MAINTENANCE Install the toner collection container t Replacing the toner collection container page 15 Turn on the power Switch the main power switch ON and press the POWER key on the operation panel to turn on the operation panel power 36 REPLACING SUPPLIES AND MAINTENANCE Cleaning the bypass tray rollers If you find that paper fed from the bypass tray misfeeds or is soiled by the roller remove and clean the roller If misfeeds or soiling continue to occur replace the roller Before starting remove the paper from the bypass tray Press the POWER key on the operation panel to turn off the panel power and then switch the main power switch to the off position Remove the roller cover from the bypass tray Place your fingers behind the marks on the roller cover and pull straight toward you 37 REPLACING SUPPLIES AND MAINTENANCE
34. hat it may soil your clothes or the immediate surroundings e Do not touch the part soiled with toner of the removed toner collection container If you accidentally touch the toner immediately wash your hands 25 REPLACING SUPPLIES AND MAINTENANCE Replacing the drum cartridge Your service technician will replace the drum cartridge Only replace the cartridge as explained below if your service technician instructs you to Follow the instructions carefully e Do not leave the drum cartridge outside of its package for a long time and do not remove cartridge from its package in a location where there is bright sunlight or bright light This may cause a failure e When you remove a drum cartridge place it in a dark location and do not allow light to shine on the cartridge Turn off the power and remove the developer cartridge For the procedure for removing the developer cartridge see steps 1 to 4 of Replacing the developer cartridge page 18 To remove the drum cartridge the developer cartridge must first be A removed Drum cartridge Developer cartridge Hold down the lever on the drum cartridge with your finger and pull the drum cartridge toward you Place one hand at the middle of the drum cartridge and pull out with both hands Do not touch toner on the old drum cartridge If you accidentally touch Q the toner immediately wash your hands REP
35. hite scanning 600 x 300 dpi Reversing factory default single pass values feeder 600 x 600 dpi automatic Color scanning 600 x 300 dpi document 600 x 600 dpi feeder factory default values Printing resolution 600 x 600 dpi Scanning gradation 256 levels Printing gradation Equivalent to 256 levels Original sizes types Max 8 1 2 x 11 A4 sheets bound documents Copy sizes Maximum 8 1 2 x 11 A4 Minimum 5 1 4 x 5 3 4 A5 Print margins Leading edge trailing edge total 21 64 8 mm orless near edge far edge total 21 64 8 mm or less 93 SPECIFICATIONS Machine specifications copier specifications Continued Warm up time 90 seconds or less at room temperature of 73 4 F 23 C and rated voltage First copy time Color copy time 8 9 seconds or less Black and white copy time 8 0 seconds or less Portrait feeding of 8 1 2 x 11 A4 sheets from 1st paper tray without auto color selection and auto color mode Copy ratios Variable 50 to 200 in increments of 1 total 151 increments Fixed presets 50 64 77 100 121 129 and 200 for inch sizes 50 70 81 86 100 115 122 141 and 200 for AB sizes Two reduction ratios and two enlargement ratios can be stored Continuous copy 999 copies Automatic document feeder See Automatic document feeder specifications Paper sizes 8 1 2
36. ocation the type of paper and the storage conditions of the paper 2 Up to 20 envelopes can be output 3 The maximum number of sheets for stapling assumes a paper weight of 24 Ibs 90 g m and includes two cover sheets of 28 Ibs bond to 110 Ibs index 106 g m2 to 209 g m2 Note Special media such as transparency film and label sheets cannot be stapled 63 SPECIFICATIONS Printer specifications Type Built in Continuous printing speed Same as continuous copying speed When printing same document continuously on 8 1 2 x 11 A4 plain paper in non offset mode excluding processing time Printing resolution 600 x 600 dpi 1200 x 1200 dpi Printer driver type PCL5c PCL6 PostScript 3 compatible 1 XPS 2 Supported protocols TCP IP IPX SPX NetBEUI EtherTalk Supported client PC operating systems See VERIFYING SYSTEM REQUIREMENTS in the Software Setup Guide Fonts 80 European fonts 28 barcode fonts 3 1 PCLSc PCL6 bitmap font PostScript 3 compatible 136 European fonts Interface port LAN connectivity 10Base T 100Base TX 1000Base T USB connectivity Supports USB 2 0 Hi speed 4 Memory Standard system memory 512 MB Expansion memory 1 GB 5 Print area Entire page excluding margin of 11 64 4 2 mm at each edge The actual print area may vary depending on the printer driver and the software application 1 When
37. oner cartridge for the indicated color If you continue to use the machine without replacing the cartridge the following message will appear when the toner runs out A Change the toner cartridge LUI Colors that are running low or have run out of toner are indicated in Y Yellow toner M Magenta toner C Cyan toner Bk Black toner Replace the toner cartridges of the indicated colors 10 REPLACING SUPPLIES AND MAINTENANCE Open the front cover Locations of color toner cartridges Y M C Bk Y Yellow M Magenta C Cyan Bk Black Pull the toner cartridge toward you Example Replacing the yellow toner cartridge 11 REPLACING SUPPLIES AND MAINTENANCE Take out the new toner cartridge hold it with both hands and shake 5 or 6 times horizontally Protective material O When shaking the toner cartridge be sure to shake with the protective material inserted in the cartridge If you shake the cartridge after removing the protective material toner may spill out e Shake the toner cartridge only in the horizontal direction If shaken in any other direction toner may collect in one part of the cartridge Remove the protective material from the new toner cartridge Q e Hold the toner cartridge firmly while
38. ow on the machine Grasp the developer cartridge lock and replace it on the machine 22 REPLACING SUPPLIES AND MAINTENANCE J Hold the developer cartridge with one hand and slowly remove the seal with the other hand Slowly pull the seal straight and horizontally out O If excessive force is used or the seal is pulled out diagonally it may tear There is a mark red belt on the end of the seal After removing the D seal be sure to verify that the mark red belt is on the end of the seal If the seal has been cut on the developer cartridge the cartridge cannot be used Replace with a new developer cartridge Close the main charger cover and rotate the lock levers in the direction of the arrows to lock the cover When the lock levers are vertical the cover is locked 23 Install the toner collection container t Replacing the toner collection container page 15 O Take care that your fingers are not pinched when closing the cover 24 REPLACING SUPPLIES AND MAINTENANCE Turn on the power Switch the main power switch ON and press the POWER key on the operation panel to turn on the operation panel power N Caution Do not throw the developer cartridge into a fire Toner may fly and cause burns e Store the developer cartridge out of the reach of small children e When replacing the developer cartridge be aware t
39. peed 33 6 kbps down to 2 4 kbps Automatic fallback Compression method MH MR MMR JBIG Transmission modes Super G3 G3 the machine can only send faxes to and receive faxes from machines that support G3 or Super G3 Input document size Inch sizes 8 1 2 x 14 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 5 1 2 x 8 1 2 AB sizes A4 B5 A5 216 mm x 330 mm 216 mm x 340 mm 216 mm x 343 mm 16K Long originals max width 8 1 2 216 mm x max length 19 5 8 500 mm can be transmitted using the automatic document feeder Scanning one side is possible Paper sizes 8 1 2 x 14 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 5 1 2 x 8 1 2 A4 B5 A5 Transmission time 1 Approx 2 seconds Super G3 mode 33 6 kbps JBIG Approx 6 seconds G3 ECM mode 14 4 kbps Power supply Supplied from the machine Dimensions 7 9 16 W x 2 3 64 D x 8 15 32 H 192 mm W x 52 mm D x 215 mm H Weight Approx 2 2 lbs 1 0 kg 67 SPECIFICATIONS Facsimile specifications Continued Extension telephone Possible 1 telephone connection Number of one touch keys for Maximum number of keys 999 storing destinations 2 Number of destinations that Maximum number of destinations can be stored in a group 1 in one group key 2 1 key 500 Timer transmission Yes Remarks Program function Yes 48 programs F code transmission Supported SUB SEP
40. pment not expressly approved by the manufacturer could void the user s authority to operate this equipment Shielded interface cables must be used with this equipment to maintain compliance with EMC regulations NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This machine contains the software having modules developed by Independent JPEG Group This product includes Adobe Flash technology of Adobe Systems Incorporated Copyright 1995 2007 Adobe Macromedia Software LLC All rights reserved Contents TO ENSURE SAFE USE OF THE MACHINE Cautions 3 Warnings 4 Laser information 6 Storage of supplies 9 Supply of spare parts and consumables 9 REPLACING SUPPLIES AND MAINTENANCE Replacing the toner cartridges 10 R
41. quired Factory default administrator password Factory default setting admin Store a new administrator password as soon as the machine is installed Once the administrator password has been changed the new password is required to restore the factory default password Take care to remember the new password Factory default passwords Web pages There are two factory default accounts Administrator and User A person who logs in as an Administrator can configure all settings in the Web pages In addition an administrator can restrict access to other settings by enabling User accounts The factory default passwords are shown below Factory default account Factory default password User users users Administrator admin admin Forwarding all transmitted and received data to the administrator document administration function This function is used to forward all data transmitted and received by the machine to a specified destination Scan to E mail address Scan to FTP destination Scan to Network Folder destination or Scan to Desktop destination This function can be used by the administrator of the machine to archive all transmitted and received data To configure the document administration settings click Application Settings and then Document Administration Function in the Web page menu Administrator rights are required Note e The format exposure and resolution settings of transmitted and
42. received data remain in effect when the data is forwarded e When forwarding is enabled for data sent in fax mode e The Direct TX key does not appear in the touch panel e Quick online transmission and dialing using the speaker cannot be used 70 TO THE ADMINISTRATOR OF THE MACHINE For the users of the fax function ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including FAX machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your FAX machine you should complete the following steps See Own Name and Destination Set on page 7 75 of Operation Guide Important safety instructions e If any of your telephone equipment is not operating properly you should immediately remove it from your telephone line as it may cause harm to the telephone network e The AC power outlet shall be installed ne
43. removing the protective material e After the protective material has been removed do not point the toner cartridge down or shake it Toner may spill out 12 REPLACING SUPPLIES AND MAINTENANCE Insert the new toner cartridge horizontally and push it firmly in The shape of the toner cartridge varies by color Insert in the same location as the toner cartridge that was removed 13 REPLACING SUPPLIES AND MAINTENANCE Close the front cover O e After the toner cartridge is replaced the machine automatically enters image adjustment mode Image adjustment will not take place if the cover is not closed e Take care that your fingers are not pinched when closing the cover N Caution Do not throw a toner cartridge into a fire Toner may fly and cause burns e Store toner cartridges out of the reach of small children e Store the box that contains the toner cartridge horizontally do not store it Q standing up If the toner cartridge is stored standing up the toner may solidify inside the cartridge Store the toner in a location that is cooler than 104 F 40 C Storage in a hot location may cause the toner in the cartridge to solidify e If a toner cartridge other than a SHARP recommended toner cartridge is used the machine may not attain full quality and performance and there is a risk of damage to the machine Be sure to use a SHARP recommended toner cartridge e Keep the used toner ca
44. revent soiling Open the front cover Release the used toner collection container 1 Turn the toner collection container lock lever to the right until it is horizontal 2 Tip the toner collection container forward Grasp the top right of the toner collection container with your right hand and support the bottom left with your left hand and slowly tip the container toward you 15 REPLACING SUPPLIES AND MAINTENANCE Remove the toner collection container e f the toner collection container is tipped forward too far it will not be Q possible to remove it e Do not point the holes down as used toner will spill out e Hold the container by both hands and lift it up slowly e Do not discard the toner collection container Place it in a plastic bag and keep it until your service technician comes to perform maintenance Your service technician will collect the toner collection container Install the new toner collection container Insert the container from above at a slant The direction opposite to when you removed it 16 REPLACING SUPPLIES AND MAINTENANCE J Turn the lock lever on the toner collection container to the left Turn the lock lever to the left until it stops If the lock lever does not turn check if the toner collection container is installed correctly In particular make sure that the top left corner of the toner collection container is correctly
45. right cover open until the condensation evaporates naturally To keep foreign matter from getting on the primary transfer belt unit or secondary transfer roller unit while the right cover is open place a cover over the opening Do not plug in or unplug the power cord with a wet hand TO ENSURE SAFE USE OF THE MACHINE Warnings When turning off the power be sure to press the POWER key on the operation panel then wait 20 seconds and switch off the main power switch In the event that the main power is suddenly interrupted due to a power failure or other reason turn the machine power back on and then turn it off in the correct order If the machine is left for a long time with the main power having been turned off prior to the POWER key abnormal noises degraded image quality and other problems may result Do not touch the transfer belt and the transfer roller Scratches or smudges on the transfer belt or the transfer roller will cause dirty prints The fusing unit is extremely hot Exercise carein this area Do not look directly at the light source Doing so may damage your eyes The machine is heavy To prevent injury when moving the machine it is recommended that it be moved by four or more persons Do not throw toner a toner container toner cartridge or a toner collection container into a fire Toner may fly and cause burns Store toner toner containers toner cartridges and toner collection containers out of
46. ring destinations 2 Maximum number of keys 999 Number of destinations that can be stored in a group 1 key 2 Maximum number of destinations in one group 1 key 500 Scan destinations 1 Internet fax expansion kit is required 2 Total number of all destinations Scan to E mail Scan to FTP Scan to Desktop Scan to Network folder Internet Fax Fax and Group Scan to E mail Scan to FTP Scan to Desktop Scan to Network Folder 65 SPECIFICATIONS Pull scan function TWAIN specifications Supported TCP IP IPv4 protocol Supported client Windows 98 Me 2000 XP Server 2003 Vista Server 2008 PC operating systems Color modes Full Color Grayscale Mono Diffusion Mono 2 gradation 75 dpi 100 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Resolution The resolution can be specified by entering a numerical value settings from 50 to 9600 dpi However when a high resolution is specified it is necessary to reduce the scanning area Scanning area Maximum 8 1 2 x 13 A4 66 SPECIFICATIONS Facsimile specifications Model MX FXX3 Applicable telephone line Public switched telephone network PBX Scanning resolution supports ITU T standards 8 x 3 85 lines mm Standard 8 x 7 7 lines mm Fine Fine Halftone 8 x 15 4 lines mm Super Fine Super Fine Halftone 16 x 15 4 lines mm Ultra Fine Ultra Fine Halftone Transmission s
47. rl or become damp resulting in paper misfeeds Storing toner cartridges Store the box that contains the toner cartridge horizontally do not store it standing up If the toner cartridge is stored standing up the toner may solidify inside the cartridge Store the toner in a location that is cooler than 104 F 40 C Storage in a hot location may cause the toner in the cartridge to solidify Staple cartridge The finisher requires the following staple cartridge MX SCX1 for finisher Approx 5000 per cartridge x 3 cartridges Supply of spare parts and consumables The supply of spare parts for repair of the machine is guaranteed for at least 7 years following the termination of production Spare parts are those parts of the machine which may break down within the scope of the ordinary use of the product whereas those parts which normally exceed the life of the product are not to be considered as spare parts Consumables too are available for 7 years following the termination of production REPLACING SUPPLIES AND MAINTENANCE This section explains the procedures for replacing supplies such as toner and staple cartridges and routine maintenance Replacing the toner cartridges Be sure to replace the toner cartridge when the message Change the toner cartridge appears In copy mode ad a scan for copy IT 1 I Change the toner cartridge When the message appears in the message display replace the t
48. rtridge in a plastic bag do not discard it Your service technician will collect the used toner cartridge e To view the approximate amount of Total Count B W 00 000 000 toner remaining continually touch Full Color 00 000 000 the COPY key during printing or a tht when the machine is idle The m re Ciaktity Bk 100 75 C 100 75 percentage of toner remaining will appear in the display while the key is touched When the percentage falls to 25 0 obtain a new toner cartridge and keep it ready for replacement When the remaining toner falls to 25 0 colors in the output may be faint or partially missing when an original or image with dark colors is copied or printed c M 100 75 Y 100 75 14 REPLACING SUPPLIES AND MAINTENANCE Replacing the toner collection container The toner collection container collects excess toner that is produced during printing When the toner collection container becomes full Replace used toner container will appear Follow the procedure below to replace the toner collection container It is also necessary to remove the toner collection container in order to replace the transfer unit Refer to the procedure below to remove the toner collection container when replacing the transfer unit Toner may spill when the toner collection container is replaced Before O replacing the toner collection container take measures such as placing covers on and around the machine to p
49. s either express or implied directly to you the end user and no one is authorized to make any representations or warranties on behalf of Sharp Specifically SHARP DOES NOT EXTEND TO YOU THE END USER ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR USE OR FITNESS FOR ANY PARTICULAR PURPOSE IN CONNECTION WITH THE HARDWARE SOFTWARE OR FIRMWARE EMBODIED IN OR USED IN CONJUNCTION WITH THIS PRODUCT Sharp is not responsible for any damages or loss either direct incidental or consequential which you the end user may experience as a result of your purchase or use of the hardware software or firmware embodied in or used in conjunction with this Product Your sole remedy in the event that you encounter any difficulties with this Product is against the authorized dealer from which you purchased the Product MX C311 Digital Full Color Multifunctional System MX C401 Digital Full Color Multifunctional System In the event that this authorized dealer does not honor its warranty commitments please contact the General Manager Business Products Group Sharp Electronics Corporation 1 Sharp Plaza Mahwah NJ 07495 1163 so that Sharp can try to help assure complete satisfaction of all the warranty rights to which you are entitled from the authorized dealer 73 TO THE ADMINISTRATOR OF THE MACHINE NOTICE FOR USERS IN CANADA NOTICE This product meets the applicable Industry Canada technical specifications
50. the PT charger cleaner to clean the PT charger Press the POWER key on the operation panel to turn off the panel power and then switch the main power switch to the off position Open the front cover and remove the toner collection container t Replacing the toner collection container page 15 50 REPLACING SUPPLIES AND MAINTENANCE Clean the PT charger 1 Slowly pull the PT charger cleaner out until you feel a slight resistance Install the toner collection container t Replacing the toner collection container page 15 51 REPLACING SUPPLIES AND MAINTENANCE Close the front cover Turn on the power Switch the main power switch ON and press the POWER key on the operation panel to turn on the operation panel power 52 SPECIFICATIONS Machine specifications copier specifications Name Digital Full Color Multifunctional System MX C311 MX C401 Type Desktop Display 8 5 inch color touch panel LCD Photoconductive type OPC drum Printing method Electrophotographic system laser Developer system Dry type two component magnetic brush development Fusing system Heat rollers Scanning resolution Black and white scanning 600 x 300 dpi factory default values Document 600 x 600 dpi glass Color scanning 600 x 300 dpi 600 x 600 dpi factory default values Black and w
51. the machine is used as a PostScript printer 2 When the XPS expansion kit is installed 3 Barcode font kit is required 4 Supported operating systems are Windows 2000 Server 2003 XP Vista Server 2008 5 To install the XPS expansion kit an expansion memory board is required 64 SPECIFICATIONS Network scanner Internet Fax specifications Type Built in Scanning resolution dpi 100 x 100 200 x 200 300 x 300 400 x 400 600 x 600 Internet Fax 200 x 100 200 x 200 200 x 400 400 x 400 600 x 600 200 x 100 200 x 200 when file type is TIFF S Halftone can be selected for resolutions other than 200 x 100 dpi Scanning speed Color 8 1 2 x 11 A4 One sided 35 pages min 200 x 200 dpi Two sided 12 pages min 200 x 200 dpi Black and white 8 1 2 x 11 A4 One sided 35 pages min 200 x 200 dpi Two sided 12 pages min 200 x 200 dpi Interface port LAN connectivity 10Base T 100Base TX 1000Base T Supported protocols TCP IP IPv4 File formats Color including grayscale File types TIFF JPEG PDF Encrypted PDF XPS Compression ratio High Medium Low Black and white File types TIFF PDF Encrypted PDF XPS Compression modes None Medium G3 High G4 Internet Fax black and white only File types TIFF FX TIFF F TIFF S Compression modes Medium G3 High G4 Remarks Number of one touch keys for sto
52. the reach of children Do not place the machine on a wobbly slanted or unstable surface Install the machine only on a surface that can withstand the weight of the machine When unplugging the power cord do not grasp and pull on the cord TO ENSURE SAFE USE OF THE MACHINE The machine includes the document filing function which stores document image data on the machine s hard drive Stored documents can be called up and printed or transmitted as needed If a hard drive failure occurs it will no longer be possible to call up the stored document data To prevent the loss of important documents in the unlikely event of a hard drive failure keep the originals of important documents or store the original data elsewhere With the exception of instances provided for by law Sharp Corporation bears no responsibility for any damages or loss due to the loss of stored document data BATTERY DISPOSAL THIS PRODUCT CONTAINS A LITHIUM PRIMARY MEMORY BACK UP BATTERY THAT MUST BE DISPOSED OF PROPERLY PLEASE CONTACT YOUR LOCAL SHARP DEALER OR AUTHORIZED SERVICE REPRESENTATIVE FOR ASSISTANCE IN DISPOSING OF THIS BATTERY This product utilizes a CR coin Lithium battery which contains a Perchlorate material Special handling for this material may apply California residents See www dtsc ca gov hazardouswaste perchlorate Others consult local environmental officers This product utilizes tin lead solder and fluorescent lamp containing a sm

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