Rose electronic CRK-2DFMPD1D User's Manual
Contents
1. APPENDICES Appendix B Parts and cables Part Number Multimode Description CRV DLDFMPD1D DVI D PS 2 Single video Transmitter CRV SRDFM PD1D DVI D PS 2 Single video Receiver CRV DLDFM PD2D DVI D PS 2 Dual video Transmitter CRV SRDFM PD2D DVI D PS 2 Dual video Receiver CRV DLDFMUD1D DVI D USB Single video Transmitter CRV SRDFMUD1D DVI D USB Single video Receiver CRV DLDFMUD2D DVI D USB Dual video Transmitter CRV SRDFMUD2D DVI D USB Dual video Receiver Part Number Singlemode Description CRV DLDFSPD1D DVI D PS 2 Single video Transmitter CRV SRDFSPD1D DVI D PS 2 Single video Receiver CRV DLDFSPD2D DVI D PS 2 Dual video Transmitter CRV SRDFSPD2D DVI D PS 2 Dual video Receiver CRV DLDFSUD1D DVI D USB Single video Transmitter CRV SRDFSUD1D DVI D USB Single video Receiver CRV DLDFSUD2D DVI D USB Dual video Transmitter CRV SRDFSUD2D DVI D USB Dual video Receiver AUD part number suffix serial and audio option 3 2 part number suffix 3 2 GBit model option Part Number ACC Cables Description TFR 05D240FSUB Power Adapter CAB M D M 2M D6M nnn Y adapter cable nnn length in feet CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL D Solutions A 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 WWW ROSE COM2. s control The manufacturer will not be responsible for any loss damage or injury arising directly or indirectly from the use of this product System introduction Thank you for choosing the Rose Electronics CrystalView DVI Fiber KVM station extender The CrystalView DVI Fiber is the KVM extender of choice for businesses that need to extend and operate a computer server or KVM switch from a great distance The CrystalView DVI Fiber makes this possible by the use of singlemode or multimode fiber cable You can fully operate and control a computer or server from as far away as 6 miles using 9um singlemode fiber The CrystalView DVI Fiber supports all combinations of DVI D monitors and video cards Models are available with PS 2 or USB keyboard and mouse connectors single video dual video singlemode or multimode fiber The system consists of two Units a transmitter and a receiver The transmitter connects to your CPUs keyboard DVI monitor and mouse connectors or to a Rose KVM switch The receiver connects to a keyboard DVI video monitor and mouse or KVM station The transmitter and receiver are connected together with fiber optic cable The receiver can be up to 33 000 feet from the transmitter using 9 0um Singlemode Fiber All models are available with transmitter and receiver KVM access With transmitter KVM access an additional KVM station to be connected to the transmitter unit Using the CrystalView DVI Fiber to remotely
3. DIGITAL FIBER KVM EXTENDER INSTALLATION AND OPERATIONS MANUAL Single or Dual video USB or PS 2 1 Singlemode or Multimode models ROSE ELECTRONICS 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 WWW ROSE COM LIMITED WARRANTY Rose Electronics warrants the CrystalView DVI Fiber to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer Should this product fail to be in good working order at any time during this one year warranty period Rose Electronics will at its option repair or replace the Unit as set forth below Repair parts and replacement units will be either reconditioned or new All replaced parts become the property of Rose Electronics This limited warranty does not include service to repair damage to the Unit resulting from accident disaster abuse or unauthorized modification of the Unit including static discharge and power surges Limited Warranty service may be obtained by delivering this unit during the one year warranty period to Rose Electronics or an authorized repair center providing a proof of purchase date If this Unit is delivered by mail you agree to insure the Unit or assume the risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or its equivalent You must call for a return authorization number first Under no circumstances will a unit be accepted wi
4. access your computer has several advantages over conventional extenders The CrystalView DVI Fiber transmits data digitally which provides a clear sharp picture Computers used in hazardous industrial environments can be accessed remotely keeping the users safe and unexposed to any hazards Unlike extenders using CAT5 cable fiber optic cable protects the data integrity from EMI interference DVI to VGA converter required CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL DI Features H Perfect image quality at resolutions up to 1920 x 1200 60Hz using fiber optic cable H Extend a KVM station from a CPU up to 33 000 feet 10 000m 6 500 feet 2 000m for the 3 2 GBit model E Supports PS 2 or USB keyboard and mouse Depending on model RN Supports all DVI graphic cards and monitors E Ideal for use with today s digital flat panel monitors H 24 Bit Color E Single and dual video models available m The CrystalView DVI Fiber uses a microprocessor to emulate the keyboard and mouse The keyboard and mouse on the receiver do not have to be connected for the PC to boot only the transmitter Unit must be connected to the PC Compatible with all operating systems m Fully automatic KVM sharing on a first come first serve basis using the dual access model m The computer s video is displayed on both KVM stations monitors H Rack mount kits available Compatibility Computers PCs all operating systems Monitors D
5. al access on the CrystalView DVI Fiber allows an additional KVM station to be connected to the transmitter The CPU can easily be operated from the remote KVM station or the local KVM station but not simultaneously The transmitter or local unit is active during boot up and the connected CPUs video is displayed on both the local and remote KVM stations monitor To activate the remote KVM station simply press any key on the remote KVM stations keyboard Control is passed to the remote KVM station To activate the local KVM station press any key on the KVM station s keyboard The dual video models have the capability of connecting the transmitter to two video sources The two video sources are sent to the receiver and displayed on its two video monitors Video source one should be connected to the computer s primary DVI video port that is associated with the keyboard and mouse The USB models only support USB keyboards and mice Other USB devices such as Touch Screen graphic tablets Barcode readers or similar devices are supported but not guaranteed Scanners web cams USB drives etc are not supported The CrystalView DVI Fiber USB models will only support two USB devices at the same time CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL e TROUBLESHOOTING Troubleshooting The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView DVI Fiber and for general troubleshooting If you hav
6. chnical Support hours are from 8 00 am to 6 00 pm CST USA Monday through Friday Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL D SAFETY Safety The CrystalView DVI Fiber KVM extender has been tested for conformance to safety regulations and requirements and has been certified for international use Like all electronic equipment the CrystalView DVI Fiber should be used with care To protect yourself from possible injury and to minimize the risk of damage to the Unit read and follow these safety instructions Follow all instructions and warnings marked on this Unit Except where explained in this manual do not attempt to service this Unit yourself Do not use this Unit near water Assure that the placement of this Unit is on a stable surface or rack mounted Provide proper ventilation and air circulation Keep power cord and connection cables clear of obstructions that might cause damage to them Use only power cords power adapter and connection cables designed for this Unit Use only a grounded three wire electrical outlet Use only the power adapter provided with the units Keep objects that might damage this Unit and liquids that may spill clear from this Unit Liquids and foreign objects might come in contact with voltage points that could creat
7. ds EN55022 1999 Class B EN55024 1999 1EC61000 4 2 2001 1EC61000 4 3 2001 1EC61000 4 4 2001 1EC61000 4 5 2001 EN61000 3 2 2001 EN61000 3 3 2002 TABLE OF CONTENTS Contents Disclaimer tumoral aldeas tried A eteg kees 1 System introduction ooccccnccconococonocononcncnonn nan nrcn eee re ete tee nr 1 AMA RP eeh idaan iaaiiai iaaiiai adia deg 2 Goo 2 Package CONOS titeres 2 Models Connectors Single Video 3 Models Dual Video 4 Cables aan da 5 Instala e lean 6 APpIVINO e VE H Figures Figure 1 Typical cabling Configurations ccceecececeeeeeeeeeseeeeeeeeeesaeeeeneeeee 6 Tables Table 1 transmitter to receiver cabling oooomcconnnnicincccnncccnnonnnnacnconrnnn aran naar cnn 7 Appendices Appendix A General Specifications aaa aaa aaa ananas venes vene ee eee eee terrene eee 14 Appendix B Parts and Cables ua a a aaa aaa nee nes eee enen ee rere eee 15 INTRODUCTION Disclaimer While every precaution has been taken in the preparation of this manual the manufacturer assumes no responsibility for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances outside the manufacturer
8. e a risk of fire or electrical shock Operate this Unit only when the cover is in place Do not use liquid or aerosol cleaners to clean this Unit Always unplug this Unit from its electrical outlet before cleaning Unplug this Unit from the electrical outlet and refer servicing to a qualified service center if any of the following conditions occur The power cord or connection cables is damaged or frayed The Unit has been exposed to any liquids The Unit does not operate normally when all operating instructions have been followed The Unit has been dropped or the case has been damaged The Unit exhibits a distinct change in performance indicating a need for service fe CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Safety and EMC Regulatory Statements Safety information AN Documentation reference symbol If the product is marked with this symbol refer to the product documentation to get more information about the product WARNING A WARNING in the manual denotes a hazard that can cause injury or death CAUTION A CAUTION in the manual denotes a hazard that can damage equipment Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazardous conditions and have taken appropriate steps Grounding These are Safety Class products and have protective earthing terminals There must be an un interruptible safety earth ground from the main power source to the product s input wi
9. e any problems or questions concerning the installation operation or usage of the CrystalView DVI Fiber that is not covered in this manual please contact Rose Electronics for technical support There isn t a picture e Check the power supply connection at the Local unit Is the Power Red LED at the Local unit illuminated If not the internal power supply may be damaged or there may be an internal error Check the power supply connection at the remote unit Is the Power Red LED at the Remote unit illuminated If not the internal power supply may be damaged or there may be an internal error e Check that the Interconnection cable is connected at the Local Unit and the Remote Unit Is the Link Status LED illuminated If not there may be a problem with the Interconnection cable Are there Errors through data transmission over fiber Cable Is the Data Error LED illuminated or blinking If yes check cable length and environment e Video Okay LED is dark CPU does not provide a video signal Check settings of the graphic card Try connecting a monitor to the local output to see whether there is a signal or not Keyboard The PC boots fine with no error messages but the keyboard does not work e Wrong cable plugged in keyboard and mouse cables reversed e Try a different model of keyboard If the new keyboard works then original one may be incompatible e Check that the Interconnection cable is connected at the Local Unit and the Re
10. igital DVI D Keyboards PS 2 or USB type keyboards Mouse PS 2 or USB NOTE Devices with PS 2 connectors are not compatible with devices with USB connectors DDC Information The CrystalView DVI Fiber uses its own internal DC table and in most cases it is not necessary to make any adjustments to the units If your system equipment requires the DDC information to be redefined please refer to Attachment C for detailed instructions on how to change the DDC information Package contents The package contents consist of the following m The transmitter and receiver Units H 2 Power adapters for transmitter receiver units m Y cable CPU adapter cable 2 power cords m Installation and operations manual CPU adapter cables and fiber cables are usually ordered separately II CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL MODELS Models Connectors Single Video PS 2 Transmitter 2 DVI I 1 MiniDin6 Y cable needed PS 2 Receiver 1 DVI I 2 MiniDin6 USB Transmitter 2 DVI I 1 USB type B USB Receiver 1 DVI I 2 USB type A Transmitter Receiver 1 Power 1 Fiber type LC CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL E Models Dual Video REAR PS 2 Transmitter 4 DVI I 1 MiniDin6 PS 2 Receiver 2 DVI I 2 MiniDin6 USB Transmitter 4 DVI I 1 USB Type B USB Receiver 2 DVI 11 2 USB Type A FRONT Transmitter Front All 1 P
11. m Singlemode Fiber 33 000ft 10 000m 9 0um Singlemode Fiber 6 500 ft 2 000m 3 2 GBit model Table 1 transmitter to receiver cabling Applying power With all cable connections made plug in the provided power adapters to a 110 220 volt source and to the power connector on the transmitter and receiver Unit Only use the power adapter provided The red LED next to the power connector indicates power is applied to the unit CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL 7 INSTALLATION Diagnostic LED Indicators POWER DATA ERROR STATUS VIDEO OK Povver Red Off No power applied device not ready On Power applied device ready Data Error Green e Off No errors device ready e Blinking On Transmitter Receiver communication not established Link Status Green e Blinking No Fiber cable connection detected e On Transmitter Receiver communication established device ready Video OK Green e Off No video signal detected e On Video signal detected device ready ID CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL OPERATION INSTRUCTIONS Operating instructions Operation of your computer is no different than having your keyboard monitor and mouse connected directly to the computer All functions applications upgrades and other items can be done normally The only difference is the computer can be up to 33 000 feet away 6 500 feet using the 3 2 GBit model Loc
12. mote Unit Is the Link Status LED illuminated see page 23 PS2 Mouse A mouse cursor appears on the screen but the mouse does not work e Wrong cable plugged in keyboard and mouse cables reversed e Try a different model of mouse e The system does not detect a PS 2 mouse or the application cannot find the mouse e Ensure that the Local Unit is connected to the PC keyboard port to provide power wm CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL SERVICE AND SUPPORT Service Information Maintenance and Repair This Unit does not contain any internal user serviceable parts In the event a Unit needs repair or maintenance you must first obtain a Return Authorization RA number from Rose Electronics or an authorized repair center This Return Authorization number must appear on the outside of the shipping container See Limited Warranty for more information When returning a Unit it should be double packed in the original container or equivalent insured and shipped to Rose Electronics Attn RA 10707 Stancliff Road Houston Texas 77099 USA Technical Support If you are experiencing problems or need assistance in setting up configuring or operating your unit consult the appropriate sections of this manual If however you require additional information or assistance please contact the Rose Electronics Technical Support Department at Phone 281 933 7673 E Mail TechSupport rose com Web www rose com Te
13. nting the units in a rack follow the instructions in Appendix D and Appendix E Provide adequate air circulation to assure that the maximum operating temperature is not exceeded For dual video models connect a second DVI monitor and additional fiber cable from the transmitter to the receiver The bottom Fiber connector on the Dual video models carries Video 1 and data top fiber connector carries only Video 2 Wherever the transmitter and receiver units are located they should be on a secure surface and free from obstructions and objects that may cause damage to the units E Fiber cable TRANSMITTER LOCAL KVM REMOTE KVM ACCESS ACCESS Figure 1 Typical cabling configurations See Figure 1 for the connector locations for your model NOTE Using the local access model a second KVM station can be connected to the transmitter Refer to Figure 1 for the set up for your system application e CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL Connect the local USB model transmitter as shown below single or dual video A USB hub is used for local keyboard and mouse connections to the computer To 2 DVI To 2 DVI Graphic card local monitor To 1 DVI To 1 DVI To CPU USB or USB hub Graphic card local monitor for keyboard and mouse Transmitter to Receiver cabling Cable type Maximum distance 62 5um Multimode Fiber 650 ft 200 m 50 0um Multimode Fiber 1300ft 400m 9 0u
14. otection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense IBM AT and PS 2 are trademarks of International Business Machines Corp Microsoft and Microsoft Windows are registered trademarks of Microsoft Corp Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owner Copyright Rose Electronics 2002 All rights reserved No part of this manual may be reproduced stored in a retrieval system or transcribed in any form or any means electronic or mechanical including photocopying and recording without the prior written permission of Rose Electronics Rose Electronics Part MAN CRVDVIF Printed In the United States of America Revision 1 3 FCC IC STATEMENTS EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS Models CRK 2DFMPD1D CRK 2DFMPD2D CRK 2DFMUD1D CRK 2DFMUD2D CRK 2DFSPD1D CRK 2DFSUD1D CRK 2DFSPD2D CRK 2DFSUD2D CRK 2DFMPD1D 3 2 3 2 GBit model This equipment genera
15. ower 2 Fiber type LC Bottom connector carries video 1 and keyboard mouse data top connector carries video 2 I CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL CABLES Cables See Attachment B for cable part numbers Transmitter unit to CPU cable CPU cables connect from the transmitter to a CPUs keyboard video monitor and mouse ports A Y PS 2 cable for the keyboard and mouse are needed Receiver to KVM station cable The keyboard video monitor and mouse cables on a KVM station can connect directly to the receiver or a transmitter with local KVM access CrystalView DVI Fiber to Rose switch cable To connect a transmitter to a Rose switch such as a ServeView UltraMatrix or UltraView use a CPU adapter cable Transmitter unit to Receiver unit cable the transmitter is connected to the receiver with up to 33 000 feet of fiber cable H B QS CrystalView DVI Fiber to PC cable PS 2 or USB connectors y CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL E INSTALLATION Installation Please refer to the safety section first before proceeding with any installation or configuration of the CrystalView DVI Fiber When installing the CrystalView DVI Fiber locate the transmitter as close as possible to the CPU or switch Keep the cables as short as possible but still give some freedom of movement You can mount the CrystalView DVI Fiber in a CPU rack with the optional rack mount kit When mou
16. ring terminals power cord or supplied power cord set Whenever it is likely that the protection has been impaired disconnect the power cord until the ground has been restored Servicing There are no user serviceable parts inside these products Only service trained personnel must perform any servicing maintenance or repair The user may adjust only items mentioned in this manual CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL D APPENDICES Appendix A General specifications Maximum resolution 1920 x 1200 60Hz Video compatibility DVI D Keyboard PS 2 or USB Mouse PS 2 or USB Power adapter 90 240 VAC adapter to 5VDC app 10W Transmitter power 750 mA Receiver power 750 mA Connectors Video to PC DVI D Video to KVM DVI D Keyboard PS 2 or USB Mouse PS 2 or USB Interconnect Fiber type LC Fiber cable length 62 5um Multimode Fiber 650 ft 200m 50 0um Multimode Fiber 1300ft 400m 9 0um Singlemode Fiber 33 000ft 10 000m 9 0um Singlemode Fiber 6 500 ft 2 000m for the 3 2GBit model Temp Humidity Indicators LEDs 5 C 45 C 41 F 113 F 80 non condensing max Front panel power Video check LED Data error status LEDs Weight App 1 3lbs each 0 6kg each Dimensions H 1 375 in 3 0 mm W 4 125 in 10 0 mm D 5 625in 14 4 mm DI CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL
17. tes uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada A CE DECLARATION OF CONFORMITY This equipment is in conformity with the Council Directives 89 336 EEC The Declaration of Conformity is based upon compliance of the product with the following standar
18. thout a return authorization number Contact an authorized repair center or Rose Electronics for further information ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS SO THE ABOVE MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable pr
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