Rheem Classic Series: Package Gas/Electric (2-5 Ton) Warranty Information
Contents
1. RSNM RSPL RSPM RACA13 RACA14 RACA15 A One 1 year Limited Warranty applies to the following Manufacturer s single phase and three phase heating and cooling models and components installed in COMMER CIAL applications except for certain models heat exchangers compressors installation locations and non matching coils whose applicable Warranty Periods are listed below under Exceptions Commercial Coils RCCL RCCU Package Gas Electric Units RENN RKPN RKQN RKHL RKKB RKKL RKNL RKRL RKPL RKRL C RKMA RKMB RRNL RRPL RRRL RGEA13 RGEA14 RGEAI5 Package Air Conditioners RLNN RLPN RLQN RLHL RLKB RLKL RLPL RLRL C RLMB RLNL RSNL RLRL RSNM RSPL RSPM RACA13 RACA14 RACA15 Package Heat Pumps RJMB RJNL RJPL RQNL RQNM RQPL RQPM RQRM Split System Condensing Units RAWE RAWL Split System Heat Pumps RPWE RPWL Electric Furnace Air Handlers RHGG RHGL RHGM EXCEPTIONS COMPRESSORS TEN 10 YEARS Only for models RINL RJPL RKNN RKPN RKQN RKNL RKPL RKRL C RLNL RLNN RLPN RLQN RLPL RLRL C RQNL RQNM RQPL RQPM RQPW RQRM RRNL RRPL RRRL RSNL RSNM RSPL RSPM RACAI3 RACA14 RACA15 RGEA13 RGEA14 RGEAIS RGEA16 The Applicable Warranty Period is TEN 10 YEARS after the Effective Date for compressors in all sin gle and three phase products installed in residential applications For any subsequent owner or the Original Owner where the above 10 Year Compressor Limited Warranty co2. OO OO OO OOO EN EON EN TEON EON EN E TEON EN TEN EON EN TEN EON TEN E TEON EN EN EN EON TEN EN EN EN TEON NS ee Limited Warranty Darts SCOPE of WARRANTY and EQUIPMENT COVERED The products covered by this Limited Warranty are specified below Manufacturer RHEEM SALES COMPANY INC AIR CONDITIONING DIVISION MANUFACTURER warrants the Covered Equipment to be free from defects in materials and workmanship and will repair or replace at its option ANY PART of Covered Equipment installed in residential or com mercial applications which fails in normal use and service within the Applicable Warranty Periods specified below in accordance with the terms including but not lim ited to the specific exclusions set forth below of this Limited Warranty and subject to the Manufacturer s right to inspect and validate the warranty claim as set forth below If an exact replacement is not available an equivalent unit or credit will be provided at the Manufacturer s option The exact replacement will be warranted for only the unexpired portion of the original Applicable Warranty Period If government regulations industry certification or similar standards require the replacement unit to have features not found in the defective unit you will be charged for the difference in price represented by those required features If you pay the price difference for those required features you will also receive a complete new Limited Warranty with the full Applica
3. ble Warranty Period for the new replacement unit The Manufacturer does not authorize or warranty any online internet sale of equipment through auction websites or any other method of online sales direct to the consumer EFFECTIVE DATE and APPLICABLE WARRANTY PERIODS The Effective Date of warranty coverage is the date of manufacture plus six 6 months APPLICABLE WARRANTY PERIODS A Ten 10 year Limited Warranty applies to the following Manufacturer s single phase heating and cooling models and component parts installed in RESIDENTIAL applica tions a FIVE year Limited Warranty applies to COMMERCIAL applications except for certain models heat exchangers compressors installation locations and non matching coils whose applicable Warranty Periods are listed below under Exceptions Package Gas Electric Units RRRL RGEA16 A Five 5 year Limited Warranty applies to the following Manufacturer s single phase heating and cooling models and component parts installed in RESIDENTIAL not commercial applications except for certain models heat exchangers compressors installation locations and non matching coils whose applicable Warranty Periods are listed below under Exceptions Package Dual Fuel RQPW Package Gas Electric Units RENN RKPN RKQN RKNL RKPL RKRL C RRNL RRPL RGEA13 RGEA14 RGEA15 Package Heat Pumps RJNL RJPL RQNL RQNM RQPL RQPM RQRM Package Air Conditioners RLNN RLPN RLQN RLNL RLPL RLRL C RSNL
4. nditions are not met or cease being met or if the unit is installed for non residential use the Manufacturer s warranty on the compressor is for an Applicable Warranty Period of FIVE 5 YEARS after the Effective Date FIVE 5 YEARS The Applicable Warranty Period is FIVE 5 YEARS after the Effective Date for compressors in all single and three phase products installed in com mercial applications PARTS CONDITIONAL TEN 10 YEAR PARTS WARRANTY Only for models RJNL RJPL RKNN RKPN RKQN RKNL RKPL RKRL C RLNN RLPN RLQN RLNL RLPL RLRL C RQNL RQPL RQNM RQPM RQPW RQRM RRPL RRNL RSNL RSNM RSPL RSPM RACA13 RACA14 RACA15 RGEA13 RGEA14 RGEAIS A Conditional Parts Warranty of TEN 10 YEARS after the Effective Date applies if the following conditions are satisfied a The unit is installed in a residential application is still owned by the original pur chaser in the original installation AND b Warranty is registered with the Manufacturer within 60 days of original installation or closing of the purchase of your residence Product registration is available online at www RegisterMyUnit com Please refer to the Limited Warranty Coverage and Exclusions on this warranty card for additional information HEAT EXCHANGERS TEN 10 YEARS The Applicable Warranty Period is TEN 10 YEARS after the Effective Date If the factory standard heat exchanger fails during the Applicable Warranty Period the Ma
5. nsible for the cost of shipping failed parts to the distribu tor and for incidental costs incurred locally including handling charges If in Alaska Hawaii or Canada you also must pay the shipping costs of returning the failed part to HOWEVER ANY PART REPLACEMENTS ARE MADE SUBJECT TO VALIDATION BY THE MANUFACTURER OF IN WARRANTY COVERAGE Any part to be replaced must be made available in exchange for the replacement EXCLUSIVE WARRANTY LIMITATION OF LIABILITY This Limited Warranty is the ONLY warranty given by the Manufacturer No one is authorized to make any warranties on behalf of the Manufacturer ANY IMPLIED WARRANTIES INCLUD ING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY PERIODS SPECIFIED IN THIS LIMITED WARRANTY THE MANUFACTURER S SOLE LIABILITY WITH RESPECT TO DEFECTIVE PARTS OR FAILURE SHALL BE AS SET FORTH IN THIS LIMITED WARRANTY AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARE EXPRESSLY EXCLUDED Some states do not allow limitations on how long an implied warranty lasts or for the exclusion of inci dental or consequential damages so the above limitation or exclusion may not apply to you the port of entry into the continental United States LABOR COSTS This Limited Warranty does NOT cover any labor costs or expenses for service NOR for removing or reinstalling parts You are responsible for all labor costs or expenses unless a labor service agreeme
6. nt exists between you and your contractor HOW TO OBTAIN WARRANTY CLAIMS ASSISTANCE You must promptly report any failure covered by this Limited Warranty to the installing contracto or distributor Normally the installing contractor from whom the Covered Equipment was purchased will be able to take the necessary corrective action by obtaining through his Manufacturer s air conditioning distributor any replacement parts If the contractor is not available simply contact any other local contractor handling the Manufacturer s air con ditioning products The name and location of a local contractor can usually be found in your telephone directory or by contacting the Manufacturer s air conditioning distributor P O Box 17010 FOR CALIFORNIA ONLY The Manufacturer does not authorize recommend or receive any benefit from any claims processing or similar fees charged by others to process warranty claims for any unit or component part s The Manufacturer will not reimburse any party for their or any other fee not specifically covered in this Limited Warranty document 5600 Old Greenwood Road 14300 Alondra Boulevard This Limited Warranty gives you specific legal rights and you may also have other Fort Smith Arkansas 72917 7010 LaMirada California 90638 rights which vary from state to state 479 646 4311 866 251 4090 The Manufacturer suggests that you immediately complete the information below on this Limited Warranty and retain this Limi
7. nufacturer will furnish a replacement factory standard heat exchanger If a replacement is not available for any reason the Manufacturer shall have the right instead to allow a credit in the amount of the distributor cost for an equivalent heat exchanger when applied to the purchase of any other unit from the Manufacturer TWENTY 20 YEARS The Applicable Warranty Period is TWENTY 20 YEARS after the Effective Date on stainless steel heat exchangers when installed in a commer cial application only for Models RKHL RKNN RKPN RKQN RKMA RKMB RKKL RKNL RKPL RKRL C RRNL RRPL RRRL RQPW RGEA13 RGEA14 RGEA15 RGEAI6 CONDITIONAL LIFETIME LIMITED WARRANTY Only for Models RKNL AJA or BVA option code RKPL AJA or BVA option code RENN RKPN RKQN RQPW RRNL AJA or JHA option code RRPL AJA or JHA option code RGEA16 AJA or JHA option code RRRL RGEA 14 AJA or JHA option code RGEA15 AJA or JHA option code RGEA16 The Manufacturer warrants the primary stainless steel heat exchanger when installed in a residential application to the Original Owner for his or her lifetime provided the unit is installed and used in the Original Owner s princi pal residence subject to proof of purchase and such installation AND if the following additional conditions are satisfied a The unit is installed in a residential application is still owned by the original pur chaser in the original installation AND b Warranty is regi
8. stered with the Manufacturer within 60 days of original installation or closing of the purchase of your residence Product registration is available online at www RegisterMyUnit com Please refer to the Limited Warranty Coverage and Exclusions on this warranty card for additional information For any subsequent owner or the Original Owner where the above lifetime Limited Warranty conditions are not met or cease being met or if the unit is installed for non residential use the Manufacturer s warranty on the primary stainless steel heat exchanger is for an Applicable Warranty Period of TWENTY 20 YEARS after the Effective Date EXCLUSIONS In addition to the specific exclusions set forth in the other sections of this Limited Warranty document THIS Limited Warranty WILL NOT APPLY TO a damages malfunctions or failures resulting from failure to properly install operate or maintain Covered Equipment in accordance with the Manufacturer s instructions b damages malfunctions or failures caused by misuse abuse accident contaminat ed or corrosive atmosphere vandalism freight damage fire flood freeze light ning acts of war acts of God and the like c damages malfunctions or failures caused by improper conversion from natural gas to LP gas or LP gas to natural gas fuel source d parts installed with Covered Equipment or used in connection with normal main tenance such as cleaning or replacing air filters refrigeran
9. t thermostats tubing or concrete pads he United States or Canada f Covered Equipment which is not installed by a qualified trained HVAC profes sional in accordance with applicable codes ordinances and good trade practices e Covered Equipment which is not installed in g damages malfunctions or failures caused by the use of any attachment accessory or component not authorized by the Manufacturer h Covered Equipment moved from the original installation location i Covered Equipment when operated with system components indoor unit outdoor unit coil and refrigerant control devices or accessories which do not match or meet the specifications recommended by the Manufacturer j any Covered Equipment manufactured by the Manufacturer that has been sold to the consumer via the internet or auction website and has not been installed by a trained qualified HVAC professional Residential Application is defined as any single family dwelling which includes condominiums duplexes and homes 92 26150 10 25 SUPERSEDES 92 26150 10 24 Bs OO OS OO OO OO EN TEON TEON EN EN EO EON TEON EN EN EN TEON EON TEN E EN TEON EN EN EN TEON EN EN ES on SHIPPING COSTS This Limited Warranty does NOT cover shipping costs You are responsible for the cost of shipping warranty replacement parts from our factory to the Manufacturer s distributor and from the distributor to the location of your Covered Equipment You also are respo
10. ted Warranty Certificate in the event warran ty service is needed and that you keep proper documentation OTHER PRODUCTS ONE 1 YEAR The Applicable Warranty Period is only ONE 1 YEAR after the Effective Date for any other products including commercial equipment and single phase equipment installed in commercial applications COMPLETE THE FOLLOWING USER INFORMATION KEEP THIS WARRANTY FOR YOUR RECORDS DO NOT MAIL Owner Name Owner Address City State Province Postal Code Date of Original Installation Installing Contractor Company Name Installing Contractor Telephone Installing Contractor Address City State Province Postal Code Model Number Serial Number
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