RCA H5250RE1 Instruction Manual
Contents
1. f Ww A visys Ca g Belt Clip Batty Compartment Cover Handset battery pack Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing unauthorized access and charges to your phone line INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from these appliances Certain other communications devices may also use the 1 9 GHz frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typical devices that may use the 1 9 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Important Installation Guidelines e Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight e Avoid areas of excessive dust moisture and low2. To have a private off line conversation use the Mute feature The party on the other end of the line cannot hear you but you can still hear them 1 Press Mute button to activate the mute feature The mute indicator illuminates 2 Press the Mute button again to de activate Do Not Disturb This feature is set at individual telephones to disable silence an incoming ring signal intercom ring When there is an incoming call or an intercom call the status indicators function as normal but the phone will not ring 1 When the unit is idle press the DND Privacy button The last setting is displayed 2 Use the VOL or button to select the duration You may choose from 15 minutes 30 minutes 45 minutes 1 hour or 2 hours and increase the duration by 1 hour intervals up to 24 hours 3 Press the SELECT soft key to confirm The display shows how long the ringer will be disabled 4 To cancel press the DND Privacy button again NOTE If Intercom Auto Answer is activated the unit automatically answers the intercom call even if the Do Not Disturb function is activated Flash Use the Flash button to activate custom calling services such as call waiting or call forwarding which are available through your local phone company Inserting a Pause in the Dialing Sequence Press the pause button twice to insert a delay in dialing sequence when a pause is needed to wait for a dial tone for example after you dial 9 for an outsi
3. temperature Avoid other cordless telephones or personal computers e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines Handset Layout z Visual Indicator display 3 Soft keys DND Privacy Spk button Pp Speaker button Exit j button Talk on Off button button DIR button CID button pause OE VOL 4 buttons button A button Ae AO EXT tbuttom S NA Mute Del q z z Y button Int Hold Menu Flash button button Installing the Handset Batter NOTE You must connect the handset battery before use CAUTION To reduce the risk of fire or personal injury use only the Thomson Inc approved Nickel metal Hydride Ni MH battery model 5 2734 which is compatible with this unit Locate battery which is packaged inside a plastic bag and is separate from the handset Locate the battery compartment on the back of the handset Plug the battery pack cord into the jack inside the compartment N ow NOTE To ensure proper battery installation the connector is keyed
4. images amp beyond Thomson Inc 101 West 103rd St Model H5250 Indianapolis IN 46290 1102 00023549 Rev 0 Dom E S 2008 Thomson Inc 08 03 Trademark s Registered Printed in China Marca s Registrada s Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference Reorient or relo
5. press the SELECT soft key to save Saved shows in the display NOTE If you want to change the format of the CID number and save it in the phonebook press the FORMAT soft key to format the CID number first before pressing the STORE soft key R w p NOTE You cannot skip the name editing If it is empty in the name field you cannot press SAVE soft key to go to number editing Deleting a CID Record To delete the record shown in the display press the Delete button The DELETE prompt message will be shown Press the YES soft key to confirm Record Deleted shows for 3 seconds Deleting All Call Records This feature allows you to clear all CID records at once 1 While viewing a CID record press and hold the Delete button Delete All CID Records shows in the display 2 Press YES soft key to confirm All CID Records Deleted shows for 3 seconds Dialing Back When reviewing CID records you can dial back the numbers showing on the display by pressing the Headset button or the Talk button or the Spk button or the Line 1 or Line 2 button If You Programmed Your Local Area Code Use the CID button to display the number you want to dial If you see a number with 7 digits i e 555 1234 then the call was received from within your area code However this does not guarantee the call is a local call If you see a number with 11 digits i e 1 234 555 1234 then the call received was not from
6. otherwise all messages will be played Unit will play messages to the end During each message playback it shows the current message information on the screen If it is an ICM message it shows the message s CID including Date Time Name Number and Line icon If it is a memo only Display memo and Date Time During each message playback you can press the CID Next button to skip to the current message OR press the DIR Prev button to replay the message Double press the DIR Prev button to play the previous message If there are no messages the unit will announce You have NO messages Erasing Messages You may erase messages in the following three ways To erase a message while it is playing 1 Select and play the message you want to erase 2 Press the Delete button The unit will ask you to confirm the deletion 3 Press the YES soft key to confirm it 4 The current message is erased and the next message plays To erase a message after it playing 1 After playing a message to the end Delete message xx shows in the display 2 Press the YES soft key to delete it and Message Deleted shows in the display To erase all previously played messages in a mailbox 1 Play a message 2 Press and hold the Delete button for 2 seconds Delete all messages in line X mailbox shows in the display 3 Press SELECT soft key to delete all the old messages Changing the Batter CAUTION To reduce the risk of fire or per
7. soft key is selected a 4 way conference is established between the originating caller both lines and the intercom call Intercom Calls Making an Intercom Call Press the Int Hold button and all the registered handsets and the base except itself list in the log use the VOL or key to scroll to the station you want to intercom with and then press SELECT soft key to confirm NOTE To abort intercom call press the STOP soft key NOTE If the receiving station does not answer within 30 seconds the intercom call is cancelled You will hear an error tone and Unavailable shows in the display Answering an Intercom Call When you receive an Intercom call the display shows the Caller s Name and Phone ID If you want to answer with the speakerphone press the Speaker button If you want to answer by headset press the Talk button on the handset The headset must be already connected If you do not want to answer this intercom call press the REJECT soft key Auto Standby If you place the handset in the cradle while the handset is off the hook during a call the call is automatically disconnected Caller ID CID IMPORTANT In order to use this unit s Caller ID features you must subscribe to either the standard Name Number Caller ID Service or Call Waiting Caller ID Service To know who is calling while you are on the phone you must subscribe to Call Waiting Caller ID Service When the unit receives an inco
8. to the desired record 2 Press the EDIT soft key to enter edit mode You may now change the name if desired Please refer to section Handset Name for name editing method 3 Press the SAVE soft key to proceed to number change You may now change the number if desired 4 Press the SAVE soft key to proceed to VIP Tone Melody selection You may use VOL or key to scroll to the selection you desired 5 Press the SELECT soft key to complete NOTE Press the BACK soft key to keep the previous setting making no changes Copying a Phonebook Record You can copy one phone book record or the whole phone book from the handset extension to the base In the extension handset 1 While viewing the phone book record press the COPY soft key 2 Copy Current Record or Entire Directory shows in the display Press the CURR soft key to copy the current record or press the ENTIRE soft key to copy the whole phone book 3 After copying is finished the prompt message Record Copied to Base Unit will be shown Deleting a Phone Book Record 1 When reviewing the phone book records list use the VOL or button or the number keys to scroll to the desired record 2 Press the delete key on the phone to delete the record 3 The prompt message Delete is shown in the display 4 Press the Yes soft key to confirm the deletion 5 Record Deleted shows in the display Dialing a Phone Book Record Dial a pho
9. used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines CAUTION RISK OF ELECTRIC SHOCK DONOTOPEN CAUTION TO REDUCE THE THE LIGHTNING THE EXCLAMATION WARNING TO i PREVENT FIRE OR al ELECTRICAL SHOCK W HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE Information for DECT Product oser _ This telephone is compliant with the DECT 6 0 6 0 standard which operates in the 1 92GHz to ema 1 93GHz frequency range Installation of this equipment is subject to notification and coordination with UTAM Any relocation of this equipment must be coordinated through and approved by UTAM UTAM may be contacted at 1 800 429 8826 FLASH AND ARROW RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR N R 0 ER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL THE PRODUCT SEE MARKING ON BOTTOM BACK OF PRODUCT Introduction CAUTION When using telephone equipment there A are basic safety instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Parts Checklist Make sure your package includes the following items Charging Cradle AC power adaptor
10. 1 Make sure the phone is in idle mode 2 Press the VOL or button to activate the ringer volume setting Use the VOL or button to scroll to your selection and use the DIR or CID button to toggle between L1 and L 2 The default setting is VOL 3 3 Press the SELECT soft key to save your selection and the new volume setting shows in the display NOTE If you choose the ringer OFF L1 L2 RINGER OFF shows in the display Speakerphone Handset and Headset Volume While the phone is in use during the desired mode press the VOL or buttons until you reach a comfortable listening level The phone stores the setting after the last button pressed Hold In Talk mode press the Hold button to hold the line Line X ON HOLD shows in the display and the line icon will flash When the line is on hold the hold alert tone will be emitted Press the corresponding LINE soft key to release the hold and pick the call again Conference Calls This system can support 3 way and 4 way conference calls Join a call in progress 1 While a call is in progress another user can join that call by pressing the corresponding Line button on the base unit or soft key in the handset Both parties on the original call will hear a tone to alert them someone else has joined the call NOTE If the privacy feature is On for the original call the call cannot be joined by another user 3 way conference call by an intercom call 1 D
11. D INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY e REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER THOMSON INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE How state law relates to this warranty eSome states do not allow the exclusion nor limita tion of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you eThis warranty gives you specific legal rights and you also may have other rights that vary from state to state If you purchased your product outside the USA eThis warranty does not apply Contact your dealer for warranty information
12. DECT 6 0 Accessory Handset Model for Models 25210 and 25250 User s Guide Please read this manual before operating product for the first time a rh Equipment A roval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68 FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA 1 Notification to the Local Telephone Company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details Notes e This equipment may not be used on coin service provided by the telephone company e Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company e Notice must be given to the telephone company upon permanent disconnection of your telephone from your line e If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this product does not disable your alarm equipment If you have questions about what will di
13. Restore Setting Menu 1 Press the Menu button on the handset 2 Press the VOL or button to scroll to Restore Setting 3 Press SELECT soft key LOAD TO DEFAULT shows in the display 4 Press YES soft key to let unit reset to default setting once finished the unit will emit a short beep prompt and Saved shows in the display 5 If you do not want to reset press the NO soft key Telephone Operation Making Calls with the Cordless Handset 1 Press the Talk button the unit will pick the first available line for you OR Press Line 1 or Line 2 soft key to select a line you wanted 2 Wait for a dial tone then dial the phone number 3 Press the End button when finished Making Call in the Speakerphone mode from the handset 1 Press the Speaker button to activate the speakerphone on the first available line OR Press the Line 1 or Line 2 soft key to select a specific line the handset will activate the ear piece 2 Press the Speaker button to switch to speakerphone mode 3 Wait for a dial tone then dial the phone number 4 Press then End button when finished Making Calls with the Optional Headset 1 Plug the headset into the Headset jack on the side of the cordless handset Adjust the headset to rest comfortably on top of your head or over your ear Move the microphone to approximately 2 to 3 inches from your mouth 4 For the cordless handset press the Talk button Wait for a dial tone and the
14. SELECT soft key to confirm and you may program the following items in handset Ring Tone Ring Volume and Key Tone Ring Tone There are 8 tone levels for your selection They are Melody 1 to 8 for Line 1 and Line 2 respectively From the Sound Setting Menu 1 Press the VOL or button to scroll to Ring Tone 2 Press SELECT soft key 3 Use the VOL or button to scroll to your selection and use the DIR or CID button to toggle between L 1 and L 2 The default setting is Melody 7 for both lines 4 Press SELECT soft key to save your selection and Saved shows in the display Ring Volume There are 5 volume levels and OFF for your selection The Ring volume can be set individually for each line From the Sound Settings Menu 1 Press the VOL or button to scroll to Ring Volume 2 Press SELECT soft key 3 Use the VOL or button to scroll to your selection and use the DIR or CID button to toggle between L 1 and L 2 The default setting is VOL 3 4 Press SELECT soft key to save your selection and Saved shows in the display Key Tone From the Sound Settings Menu 1 Press the VOL or button to scroll to Key Tone 2 Press SELECT soft key Use the VOL or button to select On or Off 3 Press SELECT soft key to save your selection and Saved shows in the display Restore Setting The feature allows you to reset some menu settings to the original default settings From the
15. and can be inserted only one way PRESS DOWN FIRMLY i BATTERY I ES S ad 7 J BLACK WIRE RED WIRE J P Insert the battery pack Close the battery compartment by placing the handset back cover slightly higher than the handset and then slid ing the cover down into position Plug the power supply cord into the power jack on the back of the charger and the other end into the electrical outlet Place the handset in the charging cradle The charge indicator illuminates verifying the battery is charging di gt A 8 Allow the phone to charge for 14 hours prior to first use If you don t properly charge the phone battery performance is compromised CAUTION To reduce risk of personal injury fire or damage use only the 5 2828 charger power adaptor listed in the user s guide This power adaptor is intended to be correctly orientated in a vertical or floor mount position Programming the Phone Standby Screen The handset displays the handset name and number date time and battery status and the three soft keys NOTE The soft keys will change according to the status of the unit Programming Functions The system uses a menu structure to give you access to all of the built in features You may program the following items in main menu Phone Setting Display Setting Sound Settings and Restore Setting NOTE During programming you may pres
16. cate and increase the separation between the telecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies Notice The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Licensing Licensed under US Patent 6 427 009 Hearing Aid Compatibility This telephone system meets FCC standards for Hearing Aid Compatibility FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when
17. ce for the letter H NOTE If you make a mistake press the DIR or CID button to move the cursor forward or backward and then use the Mute Del button to backspace and delete one character at a time wn 4 Press the SAVE soft key button to save your name You will hear a confirmation tone and the display shows Saved Display Setting 1 Make sure your phone is OFF not in Talk mode 2 Press the Menu button on HS to go to the main menu 3 Press VOL or button to scroll to Display Setting 4 Press SELECT soft key to confirm and you may program the following items Language and Contrast Language From the Display Setting Menu 1 Press the VOL or button to scroll to Language 2 Press SELECT soft key 3 Use the VOL or button to select English Francais or Espanol The default setting is English 4 Press SELECT soft key to save your selection Contrast From the Display Setting Menu 1 Press the VOL or button to scroll to Contrast 2 Press SELECT soft key The MIN and MAX contrast scale shows on the display 3 Use the VOL or button to adjust the contrast The display instantly adjusts with each press of the VOL or button 4 Press SELECT soft key to save the desired contrast level Sound Settings 1 Make sure your phone is OFF not in Talk mode 2 Press the Menu button on HS to go to the main menu 3 Press VOL or button to scroll to Sound Setting 4 Press
18. cking materials e Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service For rental firms proof of first rental is also required Also print your name and address and a description of the defect Send via standard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 e nsure your shipment for loss or damage Thomson Inc accepts no liability in case of damage or loss eA new unit will be shipped to you freight prepaid What your warranty does not cover eCustomer instruction Your Owner s Manual provides information regarding operating instructions and user controls Any additional information should be obtained from your dealer e nstallation and setup service adjustments e Batteries e Damage from misuse or neglect e Products which have been modified or incorporated into other products e Products purchased or serviced outside the USA e Acts of nature such as but not limited to lightning damage Product Registration e Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage Limitation of Warranty e THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT ALL OTHER WARRANTIES EXPRESS OR IMPLIE
19. de line or to wait for a computer access tone Each pause counts as one digit in the dialing sequence and is shown as P in the display Redial 1 Press the Talk button or press the Speaker button speakerphone mode or press the Headset button headset mode and the first available line will go off hook If both lines are available Line 1 will be used OR Press a Line button to select a line 2 Press the Redial button The redial number list last 3 previously dialed numbers is shown 3 Use the VOL or button to select the number Press the DIAL soft key to dial out the number NOTE The Redial function will not operate if the number to be redialed contains more than 32 digits If the number is longer than that you will hear an error tone Reviewing the Redial Numbers Your phone records up to three previously dialed phone numbers 1 When the phone is idle press the Redial button 2 Use the VOL or button to view the last three previously dialed numbers 3 While the preferred number is displayed press the Spk Talk or a Line button to dial the phone number NOTE If you do not select a Line button the line is automatically seized and the number is dialed accordingly Storing a Redial Record in Phone Book 1 Make sure the phone is OFF not in Talk mode 2 Press the Redial button then use the VOL or button to scroll to the desired redial number 3 Press the SAVE soft key 4 Enter Na
20. me shows in the display Input a name Please refer to section Handset Name for name editing method NOTE A name must be input otherwise the record cannot be stored 5 Press the SAVE soft key The desired redial number shows in the display 6 You can edit the telephone number 7 Press the SAVE soft key to enter the VIP Tone Melody selection Transferring a Call to Another Extension Press XFER soft key when the phone is in Talk mode 2 Use VOL or to select the desired handset or base you want to transfer to and then press the SELECT soft key 3 The unit will intercom the selected handset or base and it will ring for this intercom call At this moment the call is on hold 4 Once the selected handset answers the intercom call after the call transfer initialized unit can hang up the call can be transferred to the desired handset or base or press the CONF soft key to enter conference call mode 5 If the selected unit rejects the intercom call the call transfer initialized unit will display Unavailable for 3 seconds and then pick up the call again Receiving a Transferred Call from Another Extension If the unit receives a transfer call paging it shows Intercom call from base Handset X Press the Talk button handset only or Speaker button both base and handset to answer the call If you press the REJECT soft key the intercom paging will be stopped Ringer On Off and Ringer Volume
21. ming call with CID information the CID can be shown on handsets 215 505 1234 Handset Display Receiving and Storing CID Records This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time The unit can store up to 100 calls for later review When the memory is full a new call automatically replaces the oldest call in memory NEW appears in the display for calls received that have not been reviewed The line number for the call received is also displayed When reviewing the CID records the record number is also shown to the right of the time along with the FORMAT and STORE soft keys If two incoming calls come in at the same time both L1 and L2 phone numbers will be shown on the display while ringing Reviewing CID Records e Press CID button and then use VOL or button to scroll through the call records e When you scroll to the start end of the list START END appears in the display Saving a CID Record to Phone Book Memory While viewing a CID record press the STORE soft key The name shows in the display You can edit it After edit ing press the SAVE soft key The number will be shown You can edit it After editing press the SAVE soft key You can select the ring melody for this phone number Use the VOL or button to scroll to your selection and
22. n dial the phone number Press End button on handset when finished CAUTION Use only Thomson Inc 5 2425 headset that is compatible with this unit N w an NOTE If the headset is not connected or if not completely inserted into headset jack an error tone is heard when the Headset button is pressed Pre dialing 1 With the phone idle manually enter the telephone number The telephone number shows in the display 2 Press the Speaker button Talk button handset only or Line 1 or Line 2 button to take a line and then the tele phone number will be dialed out Answering a Call For cordless handset 1 Press the Talk button to answer the call in receiver mode OR 2 Press the Spk button to answer the call in speakerphone mode OR 3 Press the corresponding LINE soft key to answer the call in receiver mode 4 When finished press END button NOTE If you have set the Auto Answer as On in the cordless handset you can answer the call directly by picking up the handset from the base without pressing any buttons NOTE Adjust the volume by pressing the VOL or button during a call Switching Between the Speakerphone Handset and Headset Mode Cordless Handset To switch to the speakerphone press the Spk button If the headset is plugged in press the Talk button to switch to the headset If the headset is not plugged in press the Talk button to switch to the cordless handset s receiver Mute
23. ne book record while in Talk mode 1 Make sure the phone is ON in Talk mode by pressing the Talk Spk button or selecting a Line 2 Press the DIR button to access the phone book 3 Use the VOL or button or the number keys to scroll to the desired record 4 Press the DIAL soft key to dial the number OR Dial a phone book record while reviewing it 1 Make sure the phone is OFF not in Talk mode 2 Press the Phonebook button to access the phone book 3 Use the VOL or button or the number keys to scroll to the desired record 4 Press the Talk or Spk button The number dials automatically Memo Record You can leave a message by selecting memo recording under handset menu From the Answer System Menu 1 Press the VOL or button to scroll to Memo recording 2 Use VOL or button to select Mailbox 1 or Mailbox 2 to save the recording 3 Press the SELECT soft key to confirm Record memo after beep shows in the display 4 After the beep begin speaking and Recording shows in the display 5 Press the FINISH soft key to end the recording ICM Memo Playback In idle mode press the PLAY soft key on the handset The unit enters the message playback mode and the status of mes sages for each line display Using the left and right key can toggle between Line 1 and Line 2 Press the SELECT soft key to play the messages If the unit has new messages only the new messages will be played
24. ng warbling tone with ringer on Signals an incoming call Two short beeps several times Page signal One beep every 14 seconds Low battery warning One long beep after press one key Confirm A short warbling tone with ringer on Error Troubleshooting Guide Telephone Solutions No dial tone e Check or repeat installation steps Make sure the base power cord is connected to a working electrical outlet Make sure the telephone line cord is connected to the base and the wall jack e Connect another phone to the same jack If it doesn t work the problem might be your wiring or local service e The handset may be out of range of the base Move closer to the base e Make sure the battery is properly charged for 14 hours Dial tone is ok but can t dial out e Make sure the type of phone service you are subscribed to is TONE or PULSE Handset does not ring e Make sure the handset ringer is set to On e The handset may be out of range of the base Move closer to the base e You may have too many extension phones on your line Try unplugging some extensions e Check for a dial tone If no dial tone is heard see No dial tone You experience static noise or fading in and out e The handset may be out of range of the base Move closer to base e Make sure base is not plugged into an electrical outlet with another household appliance If necessary relocate the base Charge the battery for 14 hours Memo
25. on Ine Manager Consumer Relations P O Box 1976 Indianapolis IN 46206 Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase Date Name of Store Accessory Information DESCRIPTION MODEL NO Handset Replacement Battery AC Power Adaptor 5 2828 charger To place order have your Visa MasterCard or Discover Card ready and call toll free 1 800 338 0376 A shipping and handling fee will be charged upon ordering We are required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability Prices are subject to change without notice Limited Warranty What your warranty covers e Defects in materials or workmanship For how long after your purchase e One year from date of purchase The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm whichever comes first What we will do e Provide you with a new unit The exchange unit is under warranty for the remainder of the original product s warranty period How you get service e Properly pack your unit Include any cables etc which were originally provided with the product We recommend using the original carton and pa
26. one you must subscribe to Caller ID with Call Waiting Service Memory Log and Phone Book Memory You may store data in the Phone Book Directory up to 100 memories The Phone Book and each Intercom Memory Log stores up to 16 characters and 32 digits The records are stored by alphabetic ascending order Adding Phone Book Entries 1 Make sure the phone is OFF not in Talk mode 2 Press the DIR button 3 Press the NEW soft key Enter Name shows in the display Please refer to section Handset Name for name editing method 4 Press SAVE soft key Enter Number shows in the display 5 Use the touch tone pad to input a telephone number TIP Press the pause button twice to insert a pause ina number if necessary 6 Press the SAVE soft key to enter V P tone melody selection 7 Use VOL or button to scroll to the selection and press SELECT soft key to complete NOTE If Memory full shows in the display you should delete one or more unnecessary records and repeat above steps to continue the call record storage Reviewing Phone Book Records 1 Make sure the phone is OFF not in Talk mode 2 Press the DIR button 3 Press the VOL or button to scroll through the records OR Press the number keys to go to the name of the records started with the corresponding character Editing a Phone Book Record 1 When reviewing the phone book records use the VOL or button or the number keys to scroll
27. ong cleaning agents paint thinner abrasive powder alcohol or other chemical products to clean the unit Doing so will damage the finish e Retain the original packaging in case you need to ship the phone at a later date e Periodically clean the charge contacts on the handset and base with a clean pencil eraser Causes of Poor Reception e Aluminum siding e Foil backing on insulation e Heating ducts and other metal construction that can shield radio signals e You re too close to appliances such as microwaves stoves computers etc e Atmospheric conditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into AC outlet with other electronic devices e Baby monitor is using the same frequency e Handset battery is low e You re out of range of the base Warranty Assistance If trouble is experienced with this equipment for warranty information please contact customer service at 1 800 448 0329 If the equipment is causing harm to the telephone network the telephone company may require that you disconnect the equipment until the problem is resolved Any unauthorized repairs changes or modifications not expressly approved by Thomson Inc could void the user s authority to operate this product For instructions on how to obtain a replacement unit refer to the warranty included in this guide or call customer service at 1 800 448 0329 Or refer inquiries to Thoms
28. ry dialing doesn t work e Did you follow proper dialing sequence Unit locks up and no communication between the base and cordless handset e Unplug the power adaptor from the electrical outlet on the back of the base Remove the handset battery Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet Reconnect the battery and charge for 14 hours Out of Range shows in the handset display e Move the handset closer to the base e Make sure the base power cord is connected to a working electrical outlet Date Time setting is restored to default setting e May be caused by power failure Set Date Time again Caller ID Solutions No Display e Charge the battery for 14 hours Or replace the battery e Make sure the unit is connected to a non switched electrical outlet Disconnect the power adaptor from the base and reconnect it No Caller ID e You must be subscribed to the standard Name Number Caller ID service from your local telephone company to receive CID information Battery If you experience any of the following problems even after recharging the battery you may need to replace the battery pack e Short talk time e Poor sound quality e Limited range General Product Care To keep your unit working and looking good follow these guidelines e Avoid dropping the handset as well as other rough treatment to the phone e Clean the phone with a soft cloth e Never use str
29. s SELECT soft key to save your selection and Saved shows in the display Registration YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE During the registration process keep the handset near the base Up to 10 cordless handsets can be registered to one base After the battery is installed Press REG to initiate registration shows in the display Press the REG soft key on the handset and the handset s display shows Press Base Unit Page button Until Beep Press and hold the PAGE button on the base unit until a beep sound is heard The base unit will enter registration mode and Registration shows in the display Please wait for several seconds If the registration is successful the handset shows Registration complete and emits a confirmation tone If the registration has failed i e times out the handset shows Registration Failed and then returns to the idle mode The error tone will be emitted Remove Handset N w gt pr De registration cancels registration During the de registration process keep the handset near the base WARNING It is not recommended that a handset be deregistered unless absolutely necessary because once a handset is deregistered that handset s telephone features cannot be used until the handset is re registered From the Phone Setting Menu 1 Press the VOL or button to scroll to the Remove handset Press SELECT soft key b
30. s the BACK Soft key left at any time to exit the sub menu and return to the main menu or press Exit key to exit programming and return to standby screen NOTE If no key is pressed for 30 seconds the handset will automatically exit programming and return to standby screen Phone Setting 1 Make sure your phone is OFF not in Talk mode 2 Press the Menu button on HS to go to the main menu 3 Press VOL or button to scroll to Phone Setting 4 Press SELECT soft key right to confirm and you may program the following items Auto Answer Auto Answer Intercom Registration 2nd Call Alert and Handset Name Auto Answer This option allows you to pick up the handset from the base to answer an incoming call without pressing the Talk Spk L 1 L2 button When it is set to Off this function is disabled in the handset From the Phone Setting Menu 1 Press the VOL or button to scroll to Auto Answer 2 Press SELECT soft key Use the VOL or button to scroll to your selection The default setting is Off 3 Press SELECT soft key to save your selection and Saved shows in the display Auto Answer Intercom If it is set to On the handset will auto answer the intercom call when it receives an intercom call From the Phone Setting Menu 1 Press the VOL or button to scroll to Auto Answer Int 2 Press SELECT soft key Use the VOL or button to scroll to your selection The default setting is Off 3 Pres
31. sable alarm equipment consult your telephone company or a qualified installer 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service Visit the RCA web site at www rca com Please do not send any products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product THOMSON amp b d
32. sonal injury A use only the Thomson Inc approved Nickel metal Hydride Ni MH battery model 5 2734 which is compatible with this unit Make sure the telephone is OFF not in Talk mode before you replace battery Remove the battery compartment door Disconnect the battery plug from the jack inside the bat tery compartment and remove the battery pack from the handset 4 Insert the new battery pack and connect the cord to the jack inside the battery compartment Put the battery compartment door back on Place handset in the base or handset charge cradle to charge Allow the handset battery to properly charge for 14 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Precautions e Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury e To reduce the risk of fire or personal injury use only the Nickel metal Hydride battery listed in the User s Guide e Keep batteries out of the reach of children e Remove batteries if storing over 30 days w N on NOTE The RBRC seal on the battery used in your Thomson Inc product indicates that we are participating in a program to collect and recycle the rechargeable battery or batteries For more information go to the RBRC web site at www rbrc org or call 1 800 8 BATTERY or contac
33. t a local recycling center Display Messages The following messages show the status of the phone provides Caller ID information or helps you set up and use your phone DELETE ALL Prompt asking if you want to erase all records DELETE Prompt asking if you want to erase the current record END START ee that it is the end of the ist ENTER NAME Prompt telling you to enter a name ENTER NUMBER Prompt telling you to enter a telephone number Indicates call or calls which have not been reviewed Prompt telling you to enter a user name for the handset Indicates that the function you want to initialize cannot work at that moment or the function being worked cannot continue The system is busy or some other higher priority function is being performed For example the message playback function will be stopped when there is an incoming call Indicates that the telephone line is not connected Display on handset while the line is in use Indicates there are no CID records in memory Indicates handset is too far away from the base and the handset is searching for the base NEW CALLS HANDSET NAME UNAVAILABLE NO LINE LINE IN USE EMPTY OUT OF RANGE BLOCKED Indicates the person is calling from a number which is blocked from transmission UNKNOWN Indicates incoming call is from an area not serviced by CID or the CID information was not sent Handset Sound Signals Signal Meaning A lo
34. uring a call press the Intercom button and then select the desired handset or base to intercom 2 The selected handset or base will emit a page tone The user can press the Talk button on the handset or the Speaker button on the base to answer the intercom call page 3 The originating caller can then press the CONF soft key shown on the display to establish a 3 way conference between Line 1 and the intercom call 3 way conference call with two lines 1 During a call press the Hold button to put the call on hold 2 Press the Line 2 button or soft key on the handset to get a dial tone Dial the number and then talk to the other person 3 The originating caller can then press the CONF soft key shown on the display to establish a 3 way conference between the two lines 4 way conference call Line 1 Line 2 2 extension 1 Once the base unit or handset has both Line 1 and 2 on hold press the Intercom button and then select the desired handset or base to intercom 2 The selected handset or base will emit a page tone The user can press the Talk button on the handset or the Speaker button on the base to answer the intercom call page 3 The originating caller can then press the CONF soft key shown on the display to initiate a conference Since Line 1 and 2 are both on hold the user will be prompted to select Line 1 Line 2 or Both to conference with The user can then use the soft keys to select the desired option If the Both
35. utton Remove handset shows on the display Press the YES soft key to confirm de registration Saved shows in the display and then shows Press REG to initiate registration in the handset NOTE You can press the REG soft key to enter the registation mode again N w 2nd Call Alert If it is set to On you will hear the alert tone when you are in conversation and there is an incoming call from another line From the Phone Setting Menu 1 Press the VOL or button to scroll to 2ND Call Alert 2 Press SELECT soft key Use the VOL or button to scroll to your selection The default setting is On 3 Press SELECT soft key to save your selection and Saved shows in the display Handset Name From the Phone Setting Menu Press the VOL or button to scroll to Handset name Press SELECT soft key The default name is Handset Use the touch tone pad to enter a name up to 13 characters More than one letter is stored in each of the number keys For example to enter Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter I Press the 5 key 3 times for the letter L Press the 5 key 3 times for the second letter L and press the 1 key to insert a space between the first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter l press the 8 key for the letter T press the 4 key twi
36. your area code To adjust the phone number format use the FORMAT soft key For instance a 7 digit local number sometimes cannot be dialed because it requires a 10 digit or 11 digit format Use the FORMAT soft key to scroll through 7 10 and 11 digit numbers N w Number of digits Explanation Example 7 digits 7 digit telephone number i e 555 5555 10 digits 3 digit area code 7 digit telephone number i e 425 555 5555 11 digits long distance code 1 i e 1 425 555 5555 3 digit area code 7 digit telephone number 4 To dial the displayed number select a Line or press Talk Spk or Headset button If You Did Not Program Your Local Area Code 1 Use the CID button to display the number you want to dial You will only see 10 digit numbers i e 234 555 1234 2 Press Talk Spk Headset button or select a Line to dial back You may adjust the number format by pressing the FORMAT soft key before dialing Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep The caller identification information appears in the display after you hear the tone e Press the Flash button to put the person to whom you re talking with on hold and answer the incoming call IMPORTANT To use all the features of this unit you must subscribe to either the standard Name Number Caller ID Service or Caller ID with Call Waiting Service To know who is calling while you are on the ph
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