RCA 25216 Instruction Manual
Contents
1. How you get service Properly pack your unit Include any cables etc that were originally provided with the product We recom mend using the original carton and packing materials Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service Print our name and address and a description of the defect Send via standard UPS or its equivalent to Telefield NA Inc 501 North Lincoln Siloam Springs AR 72761 28 Insure your shipment for loss or damage Telefield NA Inc accepts no liability in case of damage or loss Anew unit will be shipped to you freight prepaid What your warranty does not cover e Customer instruction Your Instruction Book provides information regarding operating instructions and user controls Any additional information should be obtained from your dealer Installation and setup service adjustments e Batteries Damage from misuse or neglect Products which have been modified or incorporated into other products Products purchase or serviced outside the USA e Acts of nature such as but not limited to lightning damage Product Registration Please register your product on line at www rca4business com You may also complete and mail the product Registration Card if one was received with your unit Product Registration will make it easier to contact you should it e2. Priority Device From the Bluetooth Settings Menu 1 Use the VOL or button to scroll to PRIORITY DEVICE 2 Press the SELECT Soft key the unit shows the paired device name list 3 Use the VOL or button to scroll to the direct device name press SELECT Soft key to select Note The device selected under the Priority Device menu will be the device that is automatically selected by your 25216 phone Delete Device From the Bluetooth Settings Menu 1 Use the VOL or button to scroll to DELETE DEVICE 2 Press the SELECT Soft key the unit shows the paired device name list 3 Use the VOL or button to scroll to the direct device name press DEL Soft key to delete Device Name From the Bluetooth Settings Menu 1 Use the VOL or button to scroll to DEVICE NAME 2 Press the SELECT Soft key 3 Use the dial pad to enter your device name 4 Press SAVE soft key to confirm your entry 5 A confirmation tone will indicate that your entry has been saved Restore Setting 1 Make sure your phone is OFF not in Talk mode 2 Press the MENU Soft key to go to the main menu 3 Use the VOL or button to scroll to Restore Setting 4 Press the SELECT Soft key 5 Display will read Restore Warning Pressing YES will return phone to its default state This will reset date time and all menu settings to default 6 Press the YES Soft key to select 7 The LCD will display Restore Setting Please Wait foll
3. 4 Press the SAVE Soft key to confirm your entry 5 A confirmation tone will indicate that your entry has been saved Note the Area code default setting is empty 12 2nd Call Alert From the Phone Settings Menu 1 Use the VOL or button to scroll to 2nd Call Alert 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to select either On or Off 4 Press the SELECT Soft key to select 5 A confirmation tone will indicate that your selection has been saved Note the default setting is On Display Setting 1 Make sure your phone is in idle mode not in Talk mode 2 Press the MENU Soft key left to go to the main menu 3 Press VOL or button to scroll to Display Setting 4 Press SELECT Soft key right to confirm and you may program the following items Language Contrast Backlight Language From the Display Setting Menu 1 Use the VOL or button to scroll to Language 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to the language that will be used on the LCD display of your phone 4 Press the SELECT Soft key to select 5 A confirmation tone will indicate that your selection has been saved Note The default setting is English Contrast From the Display Setting Menu 1 Use the VOL or button to scroll to Contrast 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to the contrast level that is most readable in your environme
4. 21 21 21 22 22 22 23 23 23 24 24 CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION e RISK OF ELECTRIC SHOCK DO POINT WITHIN THE WARNING TO NOT REMOVE COVER OR TRIANGLE IS A E Cac SERVICEABLE PARTS INSIDE ALERTING YOU OF ELECTRICAL SHOCK REFER SERVICING TO IMPORTANT HAZARD DO NOT i QUALIFIED SERVICE INSTRUCTIONS S PERSONNEL ACCOMPANYIN EXPOSE THIS THE PRODUCT THE PRODUCT PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT Introduction CAUTION When using telephone equipment there are basic safety instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference Parts Checklist Make sure your package includes the following items gt Coiled Handset Cord RES Lee Short Line Cord Telephone for base 2 Line cords Telephone Jack Requirements To use this phone you will need a RJ11C for a single line or a RJ14C for two lines type modular phone jack which might look like the one pictured here installed in your home or office If you find don t have either modular jack call your local phone company to find out how to get one installed Wall plate Modular telephone line jac Important Installation Guidelines Avoid sources of noise and heat such as motors fluorescent lighting microwave oven
5. One Touch Memory Log button to access the memory log OR While in idle mode 1 Make sure your phone is in idle mode Not in Talk mode 2 Press the One Touch Memory Log button to select the desired record 3 Press the speaker line 1 2 button or Line1 Line2 Soft key or pick up the handset on the base The number dials automatically Display Messages The following messages show the status of the phone provides Caller ID information or helps you set up and use your phone DELETE ALL Prompt asking if you want to erase all records DELETE Prompt asking if you want to erase the current record ENTER NAME Prompt telling you to enter a name ENTER NUMBER Prompt telling you to enter a telephone number NEW CALLS Indicates call or calls that have not been reviewed UNAVAILABLE Indicates that the function you want to initialize cannot work at that moment or the function being worked cannot continue The system is busy or some other higher priority function is being performed NO LINE Indicates that the telephone line is not connected LINE IN USE Display on handset while the line is in use EMPTY Indicates there are no CID records in memory BLOCKED Indicates the person is calling from a number which is blocked from transmission UNKNOWN Indicates incoming call is from an area not serviced by CID or the CID information was not sent INCOMPLETE DATA Indicates incorrect CID information received MESSAGE WAITING Indicates a voicemail
6. be set manually Set Format From the Date Time Menu 1 Press the VOL or button to scroll to Set Format 2 Press SELECT Soft key to confirm and you may program the following items Time Format Date Format Time Format From the Set Format Menu 1 Use the VOL or button to scroll to Time Format 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to select either 12 Hours or 24 Hours 4 Press the SELECT Soft key to select 5 A confirmation tone will indicate that your selection has been saved Date Format From the Set Format Menu 1 Use the VOL or button to scroll to Date Format 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to select either DD MM or MM DD format 4 Press the SELECT Soft key 5 A confirmation tone will indicate that your selection has been saved Dial Mode From the Phone Settings Menu 1 Use the VOL or button to scroll to Dial Mode 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to select either Line 1 or Line 2 4 Press the SELECT Soft key to select 5 Use the VOL or button to scroll to select either Tone or Pulse 6 A confirmation tone will indicate that your selection has been saved Note the default setting is Tone Area Code From the Phone Settings Menu 1 Use the VOL or button to scroll to Area Code 2 Press the SELECT Soft key 3 Use the dial pad to enter your area code
7. or more unncecessary records and repeat above steps to continue the call record NOTE Press the Delete button will delete the last number or character during editing 23 Storing a Record in the One Touch Memory Buttons 1 Make sure your phone is in idle mode Not in Talk mode 2 Press STORE Soft key 3 The screen displays Select Button Location Press a One Touch Memory Log button 1 10 to save the record in that memory location NOTE If there is a record stored in selected memory location press REPLAC Soft key to confirm overwrite or press the BACK Soft key then select a new location 4 The screen displays Enter Name 5 Use the number pad to enter a name NOTE More than one letter is stored in each of the number keys so it requires more than one press for some letters For example for the letter B press the number 2 key twice To add a space press the 1 key NOTE The name field cannot be left empty 6 Press SAVE Soft key The screen displays Enter Number 7 Use the number pad to input a telephone number TIP Press and hold the button for 2 seconds to insert a pause in a number if necessary 8 Press the OK Soft key to save Reviewing Directory Records NOTE Remove before Reviewing Director Records after Storing a Record in the One Touch Memory Buttons section 1 Make sure your phone is in idle mode Not in Talk mode 2 Press the Directory button 3 Press the VOL or button to scroll thro
8. the ringer volume setting 3 Press either the LINE 1 or LINE 2 or BT soft key to select the desired line 4 The LCD will display the volume range and currently selected volume in an ascending series of bars 5 Press the VOL or button up or down to increase or decrease the volume in steps 6 The system will retain the last entry it is not necessary to save or acknowledge your selection from this mode Speakerphone Handset and Headset Volume While the phone is in use during the desired mode press the VOL or button until you reach your preferred listening level The phone will retain the last entry it is not necessary to save or acknowledge your selection from this mode Hold In Talk mode press the hold button to place the line on hold The line icon will flash red When the line is on hold the hold alert tone will be emitted to both the held party and to the user that initiated the hold Press the corresponding LINE button to release the hold and resume the held call Conference Calls This system can support 3 way conference calls 1 During a call on Line 1 press the hold button to place the call on hold 2 Press the Line 2 button to get a dial tone Dial the other number and wait for the call to connect 3 Once the 2nd call has connected the user can press the CONF Soft key to establish a 3 way conference call between the two lines Conference Calls using your Bluetooth Cellular Phone This feature allows you t
9. thinner abrasive powder alcohol or other chemical products to clean the unit Doing so will damage the finish Retain the original packaging in case you need to ship the phone at a later date 27 Warranty Assistance If trouble is experienced with this equipment for warranty information please contact customer service at 1 800 511 3180 If the equipment is causing harm to the telephone network the telephone company may require that you disconnect the equipment until the problem is resolved Any unauthorized repairs changes or modifications not expressly approved by Telefield NA Inc could void the user s authority to operate this product For instructions on how to obtain a replacement unit refer to the warranty included in this guide or call customer service at 1 800 511 3180 Or refer inquiries to Telefield NA Inc 4915 SW Griffith Dr Suite 205 Beaverton OR 97005 Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased as a gift This information will be valuable if service should be required during the warranty period Purchase Date Name of Store Limited Warranty What your warranty covers Defects in materials or workmanship For how long after your purchase e Two years from date of purchase What we will do Provide you with a replacement unit The exchange unit is under warranty for the remainder of the original product s warranty period
10. 2 Line Speakerphone RCA with Call Waiting Caller ID and Bluetooth Feature V I Y S User s Guide 25216 D Bluetooth Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in com pliance with parts 15 and 68 FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the US number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your tele phone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENS of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCCPart 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation in
11. 4 User VOL or button to scroll to the desired ring tone melody and press SELECT Soft key to complete NOTE If an incoming call number natches this record the VIP Tone Melody will ring NOTE If you want to change the format of the CID number to 7 10 or 11 digits and save it in the directory press the FORMAT Soft key to format the CID number first before pressing the STORE Soft key See the Dialing Back section for more information on formatting a number 21 Deleting a CID Record Press the Delete button to delete the record shown in the display The screen displays DELETE Press the OK Soft key to confirm The screen will then display the next record If no more records remain the LCD will display Empty Deleting All Call Records This feature allows you to clear all CID records at once 1 While viewing a CID record press and hold the Delete button The screen displays Delete All 2 Press OK Soft key to comfirm Dialing Back When reviewing CID records you can dial back the numbers showing on the display by pressing the headset button or the Speaker button or the Line 1 or Line 2 or Cell button as well as by picking up the corded handset If You Programmed Your Local Area Code 1 Use the Caller ID button to display the number you want to dial 2 Ifyou see a number with 7 digits i e 555 1234 then the call was received from within your area code However this does not guarantee the call is a local call If you see a
12. Communications Commission has prepared a helpful booklet How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies Notice The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Licensing Licensed under US Patent 6 427 009 Hearing Aid Compatibility This telephone system meets FCC standards for Hearing Aid Compatibility Table of Contents Equipment Approval Information Interference Information Licensing Hearing Aid Compatibility Introduction Parts Checklist Telephone Jack Requirements Important Installation Guidelines Phone Layout Installing the Phone Programming the Phone Standby Screen Programming Functions Phone Settings Date Time Set Date Time Set Format Time Format Date Format Dial Mode Area Code 2nd Call Alert Display Setting Language Contrast Backlight Sound Settings Ring Tones Ring Volume Key Tone Voice Mail Call VM Settings Bluetooth Settings Add New Device Bluetooth Mode Priority Device Delete Device Device Name Restore Setting Telephone Operation Making Calls with the Corded Handset Making Calls in Speakerphone Mode Making Calls with the Optional Wire
13. ase will automatically exit programming and return to the standby screen Phone Settings 1 Make sure your phone is in idle mode not in Talk mode 2 Press the MENU Soft key left to go to the main menu 3 Press VOL or button to scroll to Phone Settings 4 Press SELECT Soft key right to confirm and you may program the following items Date Time AreaCode Dial Mode 2nd Call Alert Date Time From the Phone Setting Menu 1 Press the VOL or button to scroll to Date Time 2 Press SELECT Soft key to confirm and you may program the following items Set Date Time Set Format Set Date Time From the Date Time Menu 1 Press the VOL or button to scroll to Set Date Time 2 Press OK Soft key 3 LCD will display last set time or if the device is new or has been reset to default the LCD will display 12 00AM 01 01 10 4 Use the dial pad to enter digits for the current time and date 5 Press SAVE Soft Key 6 A confirmation tone will indicate that your selection has been saved Important If phone is set to the 12 Hour time format remember to use the AM PM Soft key to select AM or PM before pressing SAVE NOTE Enter the Year as a 2 digit number For instance enter 10 for 2010 11 for 2011 etc 11 NOTE If you subscribe to Caller ID service the current Date Time is set automatically when you receive your first CID record and will override the previously set Date Time However the year must still
14. ause your cell phone s battery will discharge faster while it is connected wirelessly to the telephone base Monitor your cell phone s usage because airtime is deducted from your cellular plan for the duration of cellular calls even while placing them on your RCA 25216 Refer to the Bluetooth settings section page 15 to learn how to set up your Bluetooth connection 10 Programming the Phone Standby Screen The phone displays the current date time and the Soft keys NOTE The Soft keys will change according to the status of the unit NOTE The LCD has a dedicated SET CLOCK icon flashing when the clock is not set Please go to menu Phone Setting Date Time to set the clock If you subscribe to Caller ID services from your telephone service provider your clock will be set automatically each time you receive a phone call However you will need to set the year by going to the Date Time option in the Phone Settings Menu Programming Functions The system uses a menu structure to give you access to all of the built in features You may program the follow ing items in main menu Phone Settings Display Setting Sound settings Voice Mail Bluetooth Settings and Restore setting NOTE During programming you may press the BACK Soft key left at any time to exit the sub menu and return to the main menu or press exit key to exit programming and return to the standby screen NOTE If no key is pressed for 30 seconds the b
15. connect your RCA 25216 to your Bluetooth cellular phone 1 Choose an area near an electrical outlet and a telephone wall jack RJ11C and place your corded telephone ona level surface such as a desktop or tabletop or you may mount it on the wall 2 Install 5 AAA size alkaline batteries not included for back up power in the event of a power failure Insert a flat head screwdriver or similar object into the battery door latch and gently pry upward to release the battery door from the base Insert the batteries inside the battery compartment as shown on the diagram Snap the battery compartment door back into place NOTE If the low battery icon appears in the display you need to replace the batteries It is impor tant that you replace them as soon as possible to maintain unit operation when electrical power is off As a precaution you may want to write down any stored information you do not want erased IMPORTANT If you are not going to use the telephone for more than 30 days remove the batteries because they can leak and damage the unit 3 Plug the power supply cord into the power jack on the back of the base and the other end into an electrical outlet CAUTION To reduce risk of personal injury fire or damage use only the T 2757 base A power adaptor listed in the user s guide This power adaptor is intended to be correctly orientated in a vertical or floor mount position 4 Connect the telephone line cords If yo
16. d Headset Making Cellular Calls Pre Dialing Answering a Call Receiving a Cellular call OCNAAUUNWwWwWDn ch ech sch ee ech eh sch NN sch ech ec we 12 17 17 17 18 Switching Between the Speakerphone Handset and Headset Mode Mute Do Not Disturb Flash Inserting a Pause in the Dialing Sequence Redial Reviewing the Redial Numbers Storing a Redial Record in Directory Ringer On Off and Ringer Volume Speakerphone Handset and Headset Volume Hold Conference Calls Conference Calls using your Bluetooth Cellular Phone Bluetooth Operation Transfer cellular call to cell Caller ID CID Receiving and Storing CID Records Reviewing CID Records Saving a CID Record to the Phone Directory Deleting a CID Record Deleting All Call Records Dialing Back Call Waiting Caller ID Directory and One Touch Memory Adding Directory Entries Storing a Record in the One Touch Memory Buttons Reviewing Directory Records Editing a Name or Number Stored in the One Touch Memory Log Reviewing Record in One Touch Memory Editing a Directory Record Deleting a Directory Record Deleting All Directory Records Dialing a Directory Record Dialing a One Touch Memory Record Display Messages Backup Battery Operation Troubleshooting Guide General Product Care Warranty Assistance Limited Warranty Bluetooth 18 18 18 19 19 19 19 19 20 20 20 20 20 21 21 21
17. enus Add New Device Bluetooth Mode Priority Device Delete Device and Device Name Add New Device Note When connecting for the first time you must use the Bluetooth Settings menu and not the quick Connect Bluetooth button From the Bluetooth Settings Menu 1 Use the VOL or button to scroll to ADD NEW DEVICE 2 Press the SELECT Soft key The base will display ADD NEW DEVICE Searching and then it will display a list of 15 all Bluetooth devices within range Select your Bluetooth cell phone and press Select soft key 3 Your cell phone will ask you for a PIN or password Use the number keys on your cell phone to enter the default PIN 0000 When the device is paired successfully device information will be saved to the base and can be displayed by pressing the Bluetooth button Note Once you have paired a device with the telephone base the pairing information is stored in the telephone base If the paired device becomes disconnected the RCA 25216 will automatically search and attempt to re connect to the Bluetooth cellular phone If the connection does not resume in one minute you will need to re connect to that device manually Bluetooth Mode From the Bluetooth Settings Menu 1 Use the VOL or button to scroll to BLUETOOTH MODE 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to select either On or Off 4 Press the SELECT Soft key to select Note the default setting is On
18. er for warranty information D Bluetooth The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Telefield NA Inc is under license Other trademarks and trade names are those of their respective owners Telefield NA Inc 4915 SW Griffith Dr Suite 205 Beaverton OR 97005 Visit the RCA website www rca4business com RCA is a trademark of RCA Trademark Management S A used under license The Bluetooth word mark and logos are owned by Bluetooth SIG Inc and any use of such marks by Telefield NA Inc is under license Other trademarks and trade names are those of their respective owners 2010 All rights reserved Model 25216 70009065 Rev00 10 06 Printed in China 25216 Spanish Instruction Book available at www rca4business com 30
19. es you must subscribe to Caller ID services from your telephone service provider To know who is calling while you are currently on an active call on the same line you must subscribe to Call Waiting Caller ID Service Directory and One Touch Memory You may store data in the Directory up to 99 records or a One Touch Memory Log 10 buttons located to the right of the number pad on the base The Directory and each One Touch Memory Log stores up to 16 characters and 32 digits Adding Directory Entries 1 Make sure your phone is in idle mode not in Talk mode 2 Press the Directory button 3 Press the NEW Soft key The screen displays Enter Name Use the number pad to input a name NOTE More than one letter is stored in each of the number keys so it requires more than one press for some letters For example for the letter B press the number 2 key twice To add a space press the 1 key NOTE The name field cannot be left empty 4 Press SAVE Soft key The screen displays Enter Number 5 Use the touch tone pad to input a telephone number TIP Press and hold the button for 2 seconds to insert a pause in a number if necessary 6 Press the SAVE Soft key to enter VIP tone melody selection NOTE If an incoming call number matches this record the VIP Tone Melody will ring 7 Use VOL or button to scroll to the selection and press SELECT Soft key to complete NOTE If Memory Full shows in the display you should delete or
20. harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception that can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio televi sion technician for additional suggestions Also the Federal
21. he phone number using the dial pad the directory or a one touch speed dial OR Press the Line 1 Line 2 or Cell button and then press the headset button to select the desired line NOTE If the headset is not connected or if not completely inserted into headset jack an error tone is heard when the Headset button is pressed NOTE Headset performance may vary widely depending on the quality of the headset Making Cellular Calls 1 In standby mode dial the desired number press Cell button OR Use the VOL or button to select the desired record in record review mode then press the Cell button OR Press the corresponding speed dialing number button then press Cell SKR button Note The device selected under the Priority Device menu will be the device that is automatically selected by your 25216 phone Note If the user needs to dial using an alternate non priority cell phone that has previously been paired press the Bluetooth button to view the paired devices scroll to the desired device then press the Dial soft key to make the call 2 Pick up the corded handset to switch to receiver mode 3 Place the corded handset in the base cradle when finished Pre Dialing 1 With the phone idle manually enter the telephone number 2 Press the Speaker button or line or line 2 button to take a line or pick up the corded handset on the base cradle and then the telephone number will be dialed out NOTE The maximum p
22. ion will be displayed on the LCD of the unit a jennen d C ein Lae Le SA FORMAT STORE Receiving and Storing CID Records This unit receives and displays information transmitted by your local phone company This information can in clude the phone number date and time or the name phone number date and time The unit can store up to 99 records for later review When the memory is full a new call automatically replaces the oldest call in memory NEW appears in the display for calls received that have not been reviewed The line number for the call received is also displayed By pressing the DND button during the incoming call ringing mode the unit will stop ringing The unit will not ring in the subsequent ring cycles but the Line LED will flash until the call is answered or discontinued Reviewing CID Records Press Caller ID button and then use the VOL or button to scroll through the call records When reviewing the CID records the record number is also shown to the right of the time along with the FORMAT and STORE Soft keys Saving a CID Record to the Phone Directory 1 While viewing a Caller ID record press the STORE Soft key 2 The name shows in the display You can edit it After editing press the SAVE Soft key NOTE The name field cannot be left empty 3 The number shows in the display You can edit it After editing press the SAVE Soft key to enter the VIP Tone Melody selection
23. itch to the headset press the Headset button to enable the headset The headset indicator will illuminate Mute To have a private off line conversation use the Mute feature The party on the other end of the line cannot hear you but you can still hear them 1 Press Mute button to activate the mute feature NOTE When using the mute feature on the base the indicator will illuminate when the mute is activated 2 Press the Mute button again to de activate Do Not Disturb This feature is set at individual telephones to disable silence an incoming ring signal When there is an incoming call the status indicators will function but the phone will not ring 1 When the unit is idle press the DND button 2 Use the VOL or button to select the duration You may choose from 15 minutes 30 minutes 45 minutes 1 hour or 2 hours and increase the duration by 1 hour intervals up to 24 hours 3 Press the SELECT Soft key to confirm 4 A confirmation tone will indicate that your selection has been saved and the LCD will display DND Timer fol lowed by the length of time in hours and minutes that the ringer will be disabled Additionally the DND button will flash until the unit returns to normal operation 5 To cancel press DND button again 18 Flash If you subscribe to Call Waiting service from your telephone service provider and you receive an incoming call on while a call is currently active on the same line you will hear an a
24. message is available 26 Backup Battery Operation If the power cord is not plugged into the unit and the battery is available the unit enters Battery Operation Mode In this mode the base is fully functional Troubleshooting Guide Telephone Solutions No dial tone e Check or repeat installation steps Make sure the base power cord is connected to a working electrical outlet Make sure the telephone line cord is connected to the base and the wall jack e Connect another phone to the same jack If it doesn t work the problem might be your wiring or your local service Dial tone is ok but can t dial out Make sure the type of phone service you are subscribed to is TONE or PULSE Memory dialing doesn t work Did you follow the proper dialing sequence Date Time setting is restored to default setting May be cause by a power failure Set Date Time again Caller ID Solutions No Display Make sure the unit is connected to a non switched electrical outlet Disconnect the power adapter from the base and reconnect it No Caller ID You must be subscribed to the standard Name Number Caller ID service from your local telephone company to receive CID information General Product Care To keep your unit working and looking good follow these guidelines Avoid dropping the handset as well as other rough treatment to the phone e Clean the phone with a soft cloth Never use strong cleaning agents paint
25. nt 4 Press the SELECT Soft key to select 5 A confirmation tone will indicate that your selection has been saved Note The default setting is Level 3 Backlight From the Display Setting Menu 1 Use the VOL or button to scroll to Backlight 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to either Always On or Automatics 4 Press the SELECT Soft key to select 5 A confirmation tone will indicate that your selection has been saved Note The default setting is Automatics 13 Sound Settings From the Phone Settings Menu 1 Make sure your phone is OFF not in Talk mode 2 Press the MENU Soft key to go to the main menu 3 Use the VOL or button to scroll to Sound Settings 4 Press the SELECT Soft key to confirm and you may program the following items Ring Tones Ring Volume Key Tone Ring Tones From the Sound Settings Menu 1 Use the VOL or button to scroll to Ring Tones 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to select either Line 1 or Line 2 4 Press the SELECT Soft key to select 5 Use the VOL or button to scroll to select any of eight unique ring tones 6 Press the SELECT Soft key to select 7 A confirmation tone will indicate that your selection has been saved Note The line 1 default ring tone is melody 1 and the line 2 default is melody 2 Ring Volume From the Sound Settings Menu 1 Press the VOLL or button to scr
26. number with 11 digits i e 1 234 555 1234 then the call received was not from your area code 3 To adjust the phone number format use the FORMAT Soft key For instance a 7 digit local number some times cannot be dialed because it requires a 10 digit or 11 digit format Use the FORMAT Soft key to scroll through 7 10 and 11 digit number Number of digits Explanation Example 7 digits 7 digit telephone number i e 555 5555 10 digits 3 digit area code i e 425 555 5555 7 digit telephone number 11 digits Long distance code 1 i e 1 425 555 5555 3 digit area code 7 digit telephone number 4 To dial the displayed number select a Line or press the Speaker or Headset button or pick up the handset from the base 22 If You Did Not Program Your Local Area Code 1 Use the Caller ID button to display the number you want to dial You will only see 10 digit numbers i e 234 555 1234 2 Press the Speaker button headset button or select a Line or simply pick up the handset from the base to dial the displayed number You may adjust the number format by pressing the FORMAT Soft key before dialing Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep The caller identification information appears in the display after you hear the tone Press the Flash button to put the current call on hold and answer the incoming call IMPORTANT In order to use this unit s Caller ID featur
27. o easily conference together a cellular call with a landline call 1 While on a Bluetooth cellular phone call press the Hold button 2 Press Line 1 or Line 2 to make another call 3 Press the CONF soft key to enter 3 way conference mode OR 4 While on a land line call press the Hold button 5 Press the Cell button to make a cellular call 6 Press the CONF soft key to enter 3 way conference mode 20 Bluetooth Operation When the unit is in idle mode not on an active call press the Bluetooth button ae i See MY DEVICE The menu will display a list of Bluetooth devices up to eight that are paired to WEE the RCA 25216 KATIES CELL PHONE Transfer cellular call to cell This feature allows you temporarily cancel Bluetooth capabilites and transfer the active cell call from the base back to your cell phone The base will then return to standby mode NOTE Check your cell phone instruction manual regarding capabilities before attempting transfer OR Press the base Bluetooth button to transfer cellular call to cell phone Caller ID CID IMPORTANT In order to use this unit s Caller ID features you must subscribe to Caller ID services from your telephone service provider To know who is calling while you are currently on an active call on the same line you must subscribe to Call Waiting Caller ID Service When the unit receives an incoming call with CID information the Caller ID informat
28. oll to the Ring Volume 2 Press SELECT Soft key 3 Use the VOL or button to scroll to select either Line 1 or Line 2 4 Press the SELECT Soft key to select 5 Use the VOL or button to scroll to your selection Note The default setting is VOL 3 Key Tone From the Sound Settings Menu 1 Use the VOL or button to scroll to Key Tone 2 Press the SELECT Soft key 3 Use the VOL or button to scroll to select either On or Off 4 Press the SELECT Soft key to select 5 A confirmation tone will indicate that your selection has been saved Note the default setting is On Voice Mail This feature is used to conveniently access the voicemail feature offered by your landline telephone service provider NOTE You must subscribe to telephone service provider offered voicemail on at least one phone line in order for this feature to operate 14 1 Make sure your phone is in idle mode not in Talk mode 2 Press the MENU Soft key left to go to the main menu 3 Press VOL or button to scroll to Voice Mail 4 Press SELECT Soft key right to confirm and you may program the following items Call VM Settings Call VM From the Voice Mail Menu 1 Press VOL or button to scroll to Call VM 2 Press SELECT Soft key 3 Use the VOL or button to toggle between Line 1 and Line 2 and press SELECT soft key to select 4 The phone will dial your voicemail access number You may proceed to access y
29. on to view previously dialed numbers 3 While the preferred number is displayed press the Speaker Headset a Line button or pick up the corded handset to dial the phone number NOTE If you do not select a line button the unit will automatically select the first available line and the number will be dialed accordingly Storing a Redial Record in Directory 1 Make sure your phone is in idle mode not in Talk mode 2 Press the Redial button then use the VOL or button to scroll to the desired redial number 3 Press the SAVE Soft key 4 The screen displays Enter Name Input a name by pressing the keypad 19 NOTE More than one letter is stored in each of the number keys so it requires more than one press for some letters For example for the letter B press the number 2 key twice To add a space press the 1 key NOTE A name must be assigned otherwise the record cannot be stored 5 Press the SAVE Soft key The desired redial number shows in the display 6 You can edit the telephone number by using the Delete button and number keys 7 Press SAVE Soft key to enter the VIP Tone Melody selection 8 User VOLL or button to scroll to the desired ring tone melody and press SELECT Soft key to complete NOTE If an incoming call number matches this record the VIP Tone Melody will ring Ringer On Off and Ringer Volume 1 Make sure your phone is in idle mode not in Talk mode 2 Press the VOL or button to activate
30. ords list use the VOL or button to scroll to the desired record 2 Press the delete button on the phone to delete the record 3 The screen displays Delete 4 Press the OK Soft key to confirm the deletion Deleting All Directory Records 1 Press the Directory button to activate the phone book record list 2 Press and hold the Delete button on the phone until the screen displays DELETE ALL 3 Press the OK Soft key to cofirm the deletion 4 A confirmation tone will indicate that the process is complete Dialing a Directory Record Dial a directory record while in Talk mode 1 Make sure the phone is ON In Talk mode by pressing the Speaker button selecting an available line or picking up the handset from the base 2 Press the Directory button to access the phone book 3 Use the VOL or button to scroll to the desired record 4 Press the DIAL Soft key to dial the number OR Dial a directory record while reviewing it 1 Make sure your phone is in idle mode Not in Talk mode 2 Press the Directory button to access the phone book 25 3 Use the VOL or button to scroll to the desired record 4 Press the Speaker Line 1 Line 2 or Cell button or simply pick up the handset from the base Dialing a One Touch Memory Record While in Talk mode 1 Make sure the phone is ON In Talk mode by pressing the Speaker button selecting an available line or picking up the handset from the base 2 Press the
31. our voicemail per your service provider s instructions Settings From the Voice Mail Menu 1 Press VOL or button to scroll to Settings 2 Press SELECT Soft key 3 Use the VOL or button to toggle between Line 1 and Line 2 and press OK soft key to select 4 Use the dial pad to enter the call in access number for your voicemail Press Delete button to backspace and delete numbers if necessary 5 Press SELECT Soft key 6 A confirmation tone will indicate that your selection has been saved Bluetooth Settings To use a Bluetooth enabled cellular phone with your telephone you must first pair and connect your Bluetooth cellular phone with your RCA 25216 NOTE This unit supports a maximum of 8 Bluetooth cell phones However only 2 can be connected to your 25216 at the same time To use your Bluetooth cell phone with this system you must ensure that Bluetooth is activated on your cellular phone and that it is Discoverable Activate Bluetooth on your device and then pair the device to the base NOTE Your Bluetooth cell phone device should be within 2 feet to 10 feet from the base If the device is too close it may create undesired noise If device is too far it will not pair 1 Make sure your base is in idle mode 2 Press the Menu Soft key to enter the main menu 3 Use the VOL or button to scroll to BLUETOOTH SETTINGS 4 Press the SELECT Soft key to enter the sub menu There are 5 programmable m
32. owed by Initializing 16 Telephone Operation Making Calls with the Corded Handset 1 Pick up the handset The unit will automatically select an available land line If both land lines are available Line 1 will be used first If you wish to place a call using your Bluetooth enabled cell phone simply press the Cell button OR Press the Line 1 Line 2 or Cell button and then pick up the corded handset to select the desired line 2 Wait for a dial tone and then dial a phone number using the dial pad the directory or a one touch speed dial 3 Hang up the handset when finished Making Calls in Speakerphone Mode 1 Press the speaker button The unit will automatically select an available land line If both land lines are available Une will be used first OR Press the Line 1 Line 2 or Cell button to select the desired line and the speakerphone will engage automatically 2 Wait for a dial tone and then dial a phone number using dial pad the directory or a one touch speed dial 3 Press the speaker button again when finished to disconnect Making Calls with the Optional Wired Headset 1 Plug the headset into the Headset jack on the side of the unit 2 Adjust the headset to fit comfortably per the manufacturer s instructions 3 Press the headset button on the phone 4 The phone will automatically select an available land line If both land lines are available Line 1 will be used first 5 Wait for a dial tone and then dial t
33. re dialing number length is 32 digits if the number is over 32 digits the phone will emit an error tone 17 Answering a Call 1 Pick up the corded handset to answer the call in Handset mode OR 2 Press the speaker button to answer the call in speakerphone mode OR 3 Press the corresponding line button to answer the call in speakerphone mode OR 4 Press the headset button to answer the call in headset mode 5 When finished hang up the corded handset or press the Speaker button in speakerphone mode or Head set button in headset mode to end the call NOTE Adjust the volume by pressing the vol or button during a call Receiving a Cellular Call When there is an incoming cellular call the Cell button will flash and the phone will emit an audible ringer similar to lines 1 and 2 To answer the call 1 Pick up the handset from the base cradle OR Press the Speaker button on the base OR Press the Cell button on the base OR Press the Headset button on the base if a wired headset is connected to the base 2 When finished press the Speaker button on the base or place the handset in the base cradle Switching Between the Speakerphone Handset and Headset Mode To switch to the speakerphone press Speaker button The speakerphone indicator will illuminate Place the handset back into the cradle To switch to the corded handset pick up the handset The speakerphone or headset indicator will turn off To sw
34. rt E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations or proce dures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service Notice This product meets the applicable Industry Canada technical specifications Le pr sent materiel est conforme aux specifications techniques applicables d Industrie Canada The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENS of all the devices does not exceed five Lindice d quivalence de la sonnerie IES sert indiquer le nombre maximal de terminaux qui peuvent tre raccord s a uneinterface t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause
35. s heating appliances and direct sunlight Avoid areas of excessive dust moisture and low temperature Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Phone Layout Display Volume Message Waiting 3 Soft Keys Prev Key Next Key One Touch D Memory Log well z O Directory Caller ID ER A O Delete Bluetooth t T F i O DND Exit C I 3 1 2 ABC 3 DEF lonp cenit C d O Redial Flash 4 GHI 5 JKL 6 mno Redial Flash O C Q Cell 7 R 8 tuv K S sc K tone O oper HErause CM Si H YY gt Headset Hold Mute Ca u m CH Mico IS U La Tone Headset Hold Pause Linel Speakerphone Mute Line 2 Installing the Phone The phone has the ability to connect to two landlines and a Bluetooth cellular telephone The landlines may be connected by a single two line cable or two single line cables Please see page 15 for instructions on how to
36. structions for details Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own tele phone equipment if you are ona party line Check with your local telephone company Notice must be given to the telephone company upon permanent disconnection of your telephone from your line If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this product does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer US Number is located on the cabinet bottom REN number is located on the cabinet bottom 2 Rights of the Telephone Company Should your equipment cause trouble on your line that may harm the telephone network the telephone com pany shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpa
37. u have 2 single line wall jacks installed in your home or office you can use adaptors couplers not included to combine the 2 single telephone lines into 1 dual lines The adaptor coupler may look similar to the one pictured here and can be purchased from your local telephone products retailer Or you can use the 2 single telephone lines plug into the 2 jacks on the back of the telephone If you have Line 1 and Line 2 wired into one wall jack in your home or office you can use one of the supplied telephone line cords to connect from the wall jack to the Line 1 2 jack on the back of the phone as shown below OR OR A Line 1 amp 2 6 Connect the handset cord Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in the handset and place the handset in the cradle IMPORTANT INFORMATION Refer to your cell phone user s manual for more information about its Bluetooth function Make sure that your Bluetooth enabled cellular phone is near less than 10 your RCA 25216 telephone in order to maintain a clear and consistent connection between your Bluetooth cell phone telephone base and cell tower Make sure that your cellular phone has sufficient signal strength You may need to move the cellular phone and telephone base to a location where the cellular signal may be stronger Charge your Bluetooth cell phone while it is connected to the telephone base bec
38. udible tone to indicate another call is waiting Also Caller ID information if available for the waiting call will be displayed 1 To connect to the waiting call press the Flash button on your phone This will place the origian call on hold and connect you to the new incoming call 2 To switch between the two calls press the Flash button Inserting a Pause in the Dialing Sequence Press and hold the button for 2 seconds to insert a delay in dialing sequence when a pause is needed to wait for a dial tone for example after you dial 9 for an outside line or to wait for a computer access tone Each pause counts as one digit in the dialing sequence and is shown as P in the display Redial 1 Press the Speaker button speakerphone mode or press the headset button headset mode or pick up the corded handset from the base 2 The unit will automatically select the available line If both lines are available Line 1 will be used first OR Press a Line button to select a line 3 Press the Redial button The redial number list is shown 4 Use the VOL or button to select the number Press the DIAL Soft key to dial out the number NOTE If the number you dialed is longer than 32 digits only the first 32 digits will be saved in the redial list Reviewing the Redial Numbers Your phone records up to three previously dialed phone numbers 1 When the phone is idle press the Redial button 2 Use the VOL or butt
39. ugh the records OR Press the number keys to go to the name of the records started with the corresponding character Editing a Name or Number Stored in the One Touch Memory Log 1 Press the Directory button 2 Press the One Touch Memory Log button 1 10 3 Press the EDIT Soft key and edit the content according to the steps in the Storing Record in One Touch Dialing in Memory section NOTE The left and right navigational buttons allow the cursor to be moved The delete button can be used to delete character or number to the left of the cursor 24 Reviewing Record in One Touch Memory 1 Make sure your phone is in idle mode Not in Talk mode 2 Press the Directory button 3 Press One Touch Memory Log button 1 10 Editing a Directory Record 1 When reviewing the directory records use the VOL or button to scroll to the desired record 2 Press EDIT Soft key to enter edit mode You may now change the name if desired 3 Press SAVE Soft key to proceed to number change You may now change the number if desired 4 Press SAVE Soft key to proceed to VIP Tone Melody selection You may use VOL or key to scroll to the selection you desired NOTE If an incoming call number matches this record the VIP Tone Melody will ring 5 Press SELECT Soft key to complete NOTE Press the BACK Soft key to keep the previous setting making no changes Deleting a Directory Record 1 When reviewing the directory rec
40. ver be necessary Registration is not required for warranty coverage Limitation of Warranty e THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED NO VERBAL OR WRITTEN INFOR MATION GIVEN BY TELEFIELD NA INC ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY ORIN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER TELEFIELD NA INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WAR RANTY ARE GOVERNED BY THE LAWS OF THE STATE OF OREGON EXCEPT TO THE EXTENT PROHIBITIED BY LAW ANY IMPLIED WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE 29 How state law relates to this warranty Some states do not allow the exclusion nor limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you e This warranty gives you specific legal rights and you also may have other rights that vary from state to state If you purchased your product outside the USA e This warranty does not apply Contact your deal
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