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Quantum Pathlight VX User's Guide

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1. 1 Home Help Logout adic Pathlight VX vpen1 Configure Host vphost6 T e To change the LUN mapping on a device pick the device and the new LUN number e The host will only see those devices that have been mapped to a specific LUN e To view additional details about a device click on the device name FC Blade 1 Pathlight VX Controller 0 M vpen lib Virtual Library 1 v wpen lib DRIVE 001 Virtual Drive vpen lib 2 Ng vpen lib DRIVE 002 Virtual Drive pen lib 3 v vpen lib DRIVE 003 Virtual Drive vpen_lib 4 laz wpen lib DRIVE 004 Virtual Drive vpen lib 5 ee wpen lib DRIVE 005 Virtual Drive vpen lib 6 Virtual Drive vpen lib wen lib DRIVE 007 Virtual Drive voen lib A Y Note If you want to view more information about a particular device click the device name in the Device column 5 Doone of the following Change LUN mapping for a device select a LUN from the drop down list in the LUN column Mapa LUN for each device a Click Map All at the lower right of the page A dialog box prompts you to select the order in which LUNs will be mapped Sequential 1 2 3 LUNs are mapped in sequential order beginning at 1 e Even 2 4 6 LUNs are mapped in sequential order using even numbers beginning at 2 Odd 1 3 5 LUNs are mapped in sequential order using odd numbers beginning at 1 b Select a LUN mapping order and click Apply The dialog box closes and the Configure Host Host Name s
2. 43 reverting archive media 114 S safety intended use coco 1 2 precautions a naana 2 statements o oooooomommocoooo o 2 symbols and notes less 3 System Safety and Regulatory Information GUIDES rise ERIS RD eae es 1 2 safety statements 0000 20 eae 1 SATA usa en oe setter nla hat ab uro ase 5 schedule backup sss 102 service media removing 97 service ticket CIOSING Ee 138 criticality ooo cda Rs 134 modifying llle 137 understanding lesser 134 VIEWING cone xe erre eR Ee 135 setting default export rule 83 media access rules 86 182 media filters o 81 setting default media access 84 setting virtual media attributes 69 shutting down hardware 00000e eee eae 21 MS Ls ee c EE AULA des bres 19 system hardware 2000 eeu 21 system software aa 19 shutting down Pathlight VX 19 SNC front VIEW ora ia NDN LAMANG 8 LEDs FC blade Less 159 LEDs utility module 157 overview ooo 8 SPS back view 0000002 e eee 10 front view ooo 10 EDSA ts ee eee 168 Standard configuration 000 6 startup problem 0 142 starting up Pathlight VX 17 statements pr
3. 120 Physical Media Report 121 Pathlight VX User s Guide service ticket a 135 Storage Policy Report 124 System Backup Report 129 System Configuration Report 123 User Login Report 129 Virtual Drive Summary Report 119 Virtual Library Summary 115 Virtual Library Summary Report 116 Virtual Media Summary Report 119 virtual drive creatilig us 2 sedie wade c ve oet SM 58 deleting aaa e 60 modifying 3 20 orcas 59 working With 1 0 0 0 0 ien ASEEN 58 Virtual Drive Summary Report 119 virtual library creating Ha papaano egal wo a e rA ePE 53 deleting ise eds DE Vi eed Mae TES 57 modifyilig iui ape Aa aa eee Ph naa Npa 56 working With 1 0 0 00 000 eee ee 53 virtual library mode changing 49 Virtual Library Summary 04 27 Virtual Library Summary Report 116 Virtual Library Summary viewing 115 virtual media creating ee PED PEDIR EE 61 deleting oe bod reps pp eed eed P SMEs 67 exporting 2 eee ee 63 recycling xus kRiie3o eaque tue 65 setting attributes 69 working With 00 ee eee 61 Virtual Media Summary Report 119 Ww website Customer Service Center 4 WEEE directive 2 2 62 2 eee ee ede eee eee 2 working with advanced features
4. 50 Physical Library Report 120 physical library renaming 50 physical library supported 11 Physical Media Report 121 physical media reassigning 90 precautions aan ca arta aid 2 problem AC power nananana 149 150 181 backup ooo 142 browser version o 143 Cable lune REIS SEL 150 HTTP proxy settings 143 LAN connection a 142 Statrtlp aa Aha a 142 user interface a 142 problem reporting oooooooooooo 139 product safety statements 1 R RAID Overview ooo 9 reassigning physical media 90 rebooting Pathlight VX 2000 25 reclaiming space disk extension media 98 recycling virtual media 65 removing application media 93 removing cleaning media 94 removing disk extension media 95 removing FC Host aa 74 removing internal backup media 96 removing service media 97 renaming a physical library 50 reporting problems 139 required action an export has been requested 48 archived media returned 47 physical media for pending export 48 physical media ready for removal 46 unknown media in the system 44 required actions performing
5. Table 24 FC Switch Back Panel LED Activity LED Color State Description Power None OFF The FC switch is off or its boot process is not complete or Status has failed Verify that the FC switch is on and that it has completed its boot process Green ON The FC switch is on Flashing Diagnostic error messages have occurred Check the port 1x sec status LEDs port media and cables Port None OFF No light or signal carrier media or cable is detected Check Status the media and cable Green ON Port is online connected to external device but it is segmented Flashing Port is online but segmented indicating a loopback cable or 1x sec incompatible FC switch Verify that the correct device is connected to the port Flashing Port is in internal loopback diagnostic 1x 25 sec Flickering Port is online with traffic flowing through the port Amber ON Port is receiving light or signal carrier but is not yet online Flashing Port is disabled Enable the port Check the port 1x sec configuration Flashing Port is faulty Check the port status LEDs system status 1x 25 sec media and cable Green Alternating green Port is bypassed Check configuration of the FC loop Amber and amber Port Green OFF Port is transmitting receiving at 1 Gbps Speed ON Port is transmitting receiving at 2 Gbps 170 Troubleshooting the Pathlight VX Troubleshooting Audible Alarms Audible alarms can provide extra assistance w
6. 103 virtual drive secretes raner Er AEREE EER 58 virtual library S sereis evare evap 53 virtual media 0 0 2 0 ren REEE ETES 61 www adic com CcrC er coca ate i ea ee 4 183 184 Index
7. Ifyou do not want to create an application window check the No Application Window box and click Next The Add Unknown Media to Disk Extension Media Pool screen appears and lists unknown media that are available to add as Disk Extension media and use for storage policies For each media its barcode and media type are listed b Select one or more media to add as Disk Extension media e To select one or more media check the box next to each media s barcode To select all media check the box next to Barcode c Click Next The Modify Default Storage Policy default policy screen appears and lists the default storage policy The following parameters can be modified Copies to Disk Extension Pool The number of physical copies of virtual media to be created Multiple copies of virtual media protects against physical media failures If multiple copies are created each copy is created on separate physical media so the loss of one tape does not result in total data loss This parameter can be set from 1 to 4 Minutes Before Copy The number of minutes that virtual media must be idle before the Pathlight VX backup application is done using it For example if media is used for multiple backup jobs but it might be unloaded between jobs then this parameter should be set to 30 minutes If the media is usually filled during a single job or is only used for a single job then this parameter should be set to a low value For virtual med
8. les 7 shutting down eee eee eee 19 N network settings changing 31 0 Offline Media Report 127 offline media managing 91 OVerVIEW a a aa pu EA BP qbus mia 5 P Pathlight VX advanced tasks and operations 81 basic settings llis lee ese 30 basic tasks and operations 43 components coco 7 front view o 6 GU icd tuetur aaa Rn o D pt d 27 logging off o 16 legging ON ooo 15 Overview sees 5 problem reporting 139 rebooting cooooiccooonc eee 25 shutting down 00 c eee eee 19 Starting UP ii ia eee ee Da 17 Pathlight VX Controller o o o o 6 Pathlight VX e mail settings configuring 44e Hee E 34 Pathlight VX license applying 31 Pathlight VX Uer Interface troubleshooting 171 Pathlight VX User Interface 27 Menu Bar t2 ov Sh Ae ah E A 29 System Information Buttons 29 System Summary 0 00 eee 28 Virtual Library Summary 27 Pathlight VX 450 2 0 ee ee 3 Pathlight VX 650 aa 3 Pending Activity Report 128 pending request canceling 51 performing advanced tasks and operations 81 performing basic tasks and operations 43 performing required actions 43 Physical Drive Report 120 physical library mode changing
9. 170 FC switch front panel 169 MS control panel 152 MS Ethernet a 156 MS HBA oct astas arial 155 MS power supply 154 MS SCSI drive carriers 153 SNC FC blade ooo oocooooo o 159 SNC utility module 157 SPS t4 at elec tara de ess 168 Library Drives Report 117 Library Mailbox Report 118 125 Library Media Report 117 library mode physical changing 50 library mode virtual changing 49 library modes changing 49 Library Slots Report 118 library physical renaming 50 AA 942 tere ard gare ins 16 IOGGINGrION uice suck ide Beate 15 ETORT ree stood aut ene s cus 11 ETQ 2 a eor dale 11 ELTON 11 M Management Server aa 7 managing disk extension media 98 Index EC HOSIS uod e ca he ee Re 70 internal backup media 101 media oct it ae a Aes 81 offline media o ooooocoo o ooo 91 storage policies 108 user accounts coco 76 manuals see documents media application removing 93 archiving o 112 cleaning removing 94 disk extension removing 95 internal backup removing 96 managing eee 81 service removing
10. 7 Click Close to close the Progress Window Related topics Modifying an FC Host on page 73 Removing an FC Host on page 74 72 Performing Basic Tasks and Operations Modifying an FC Host Use this procedure to modify the name type or WWN of an FC Host Y Note If the default name Unknown appears as the name of an FC Host use this procedure to modify the FC Host 1 From the menu bar select Setup Host Access The Setup Host Access screen appears 2 Select one or more virtual libraries e To select one or more virtual libraries check the box next to each library s name and click Next To select all of the virtual libraries check the Name box and click Next Y Note Selecting one or more virtual libraries has no bearing on the operation to modify an FC Host The virtual library selection is an artifact and it does not matter which library or libraries are selected 3 Click Next The Setup Host Access vlib screen appears where vlib is the name of the selected virtual library Pathlight VX Home Help Logan went Setup Host Access vpen lib Modify or configure a Fibre Channel Host e The fibre channel hostis connected to the Pathlight VX running your backup application FC Blade 1 Host Mamo Type WWN O vhosts LINUX 210000 0 0b 18208 Cenes ist Cong Remove Canet 4 Select an FC Host and click Modify The Modify Host Host Name screen appears where Host Name is the name of the
11. 97 media access default aeta ues 84 setting rules a 86 media filters setting 81 Media Tracking Report 126 media physical reassigning 90 Menu Bar 0 cece eee eee 29 message an export has been requested 48 archived media returned 47 physical media needed for pending export 48 physical media ready for removal 46 unknown media in the system 44 model Pathlight VX 450 3 6 Pathlight VX 650 3 6 modifying FG HOST 2 202 270 a AYA deed eiae 73 service ticket oooo o oooo 137 system notfication 40 user account a 77 virtual drive 22 200002 59 virtual library 22 0 cee 56 modifying basic settings 30 admin password 30 date loo ametur em echt Es 32 internal backup schedule 102 network settings 31 Pathlight VX license 31 support and system notifications 34 A NA ie ne BRE a 32 time zone ooo 32 moving media in a virtual library virtual library moving media 88 MS front view ooo 7 LEDs control panel 152 LEDs Ethernet 156 LEDS HBA BA A 155 LEDs power supply 154 Pathlight VX User s Guide LEDs SCSI drive carriers 153 overview
12. HBA Host Bus Adapter An I O adapter that connects a host I O bus to a computer s memory system HRS Host Registration Service A service that presents host information that the AMC server uses to manage host access and data retrieval This information includes host name host type host connection and the online or offline status IE station Insert Eject Station A door on the front of the library into which cartridges to be imported are placed manually or cartridges to be exported are placed by the picker IP Internet Protocol A protocol that specifies the formats of packets and addresses Addresses are formulated as dotted quads for example 123 456 789 123 Library An ADIC tape library product including the Scalar 24 Scalar 100 Scalar 1000 Scalar 10K and iScalar 2000 Link Control Card LCC The component of the DAE that controls access between the disk modules and the rest of the system Logical Unit An object in a target device that processes SCSI commands LTO Linear Tape Open A type of media or drive LUN Logical Unit Number A unique identifier for a logical unit LVD Low Voltage Differential A type of parallel SCSI interface MAC address An IEEE defined globally unique address for Ethernet controllers Medium Access Control Management Server In Pathlight VX the computer that hosts the application and serves as the management point Media The tapes in cartridges used for storing dat
13. Y Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The system notification was successfully modified If Failure appears in the Progress Window The system notification was NOT modified To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the system notification was not modified To modify the system notification repeat Step 1 through Step 4 Related topics Creating a System Notification on page 38 Deleting a System Notification on page 41 40 Getting Started with Pathlight VX Deleting a System Notification The System Notification feature sends a message through e mail to a designated recipient with information about system conditions that require repair and impending system failures Use this procedure to delete a system notification by removing the email address of a notification recipient 1 From the menu bar select Setup Notification The Setup System Email Notifications screen appears Select the e mail address to be deleted Click Delete A confirmation dialog box appears Click OK Click Apply XY Note The Progress Window appears which contains information on the status T of the system notification being deleted Y No
14. 0 Shutdown D o 2 2 10 0 LU 0 9 o o 0 o 10 0 L lo 0 1 0 1 1 40 0 CT 05 0 1 0 0 0 40 0 ct JO The Shutdown Reboot screen appears adic Pathlig ht VX Home Help Logout vpenguin2 Shutdown Reboot m e Shutdown Stops application software and powers down the system Login will be lost e Reboot Stops application software reboots system then starts application software Login will be lost C Shutdown Reboot iii eee omo y Pathlight VX User s Guide 25 3 Select Reboot and click Apply A dialog box prompts you to confirm the system reboot Microsoft Internet Explorer This will stop the application software reboot the system and then restart the application t software Your login wil be lost and youll need to refresh your browser in a few minutes to reconnect to the server Are you sure you want to reboot the system 4 Click OK The Progress Window appears and displays the status of the selected process Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is not shown W Note f Success displays in the Progress Window The Pathlight VX successfully started the reboot process Click Close to close the Progress Window The Shutdown Monitor appears and shows the progress of the system shutdown Home Help Logout vpen2 adic Pat
15. 00ABO01 00AB20 00AB50 AB AB Y Note These values are case sensitive 3 Click Apply Filter 4 Onthe menu bar click File Close to close the report Pathlight VX User s Guide 127 Viewing the Pending Activity Report The 1 3 128 Pending Activity Report provides information on operations and actions pending in the Pathlight VX From the menu bar click Reports Pending Activity The Pending Activity Report appears and lists this information Library The library associated with the pending action Barcode The barcode associated with the pending action Type The media type of the media associated with the pending action State The status of the pending action Status can be Pending Physical Export Pending Virtual Export or Pending Early Tape Creation Do one of the following Sort the information by library barcode type and state by clicking the corresponding column heading OR Narrow the list a Inthe text box to the right of Apply Filter enter barcodes barcode ranges wild cards or any combination of these separated by commas EXAMPLE 00AB01 00AB20 00AB50 AB AB Z Note These values are case sensitive b Click Apply Filter On the menu bar click File Close to close the report SX Note Click Operations Cancel Request to cancel a pending action Pathlight VX Reports Viewing the System Backup Report The System Backup Report lists backups of the
16. 4f CAUTION after the Pathlight VX software starts While the MS is starting up the LEDs on the FC blade s racetrack blink on and off 4 Turn on each RAID If the system is a Pathlight VX 450 go to Step 5 If the system is a Pathlight VX 650 go to Step 6 5 On each AX100SC verify that the power cable is plugged in the power receptacle and use a pen to push in the power button for 1 second Go to Step 10 on page 18 6 On each DPE and DAE determine whether the enclosure has power buttons 7 Turn on each DAE in sequence DAE A1 DAE A2 DAE A3 etc Ifthe back panel contains power buttons place them in the on position Ifthe back panel does not contain power buttons plug each power supply cooling module s power cord in an AC power source 8 Turn on each SPS by placing the power button on the back panel in the on position Pathlight VX User s Guide 17 9 Turn on each DPE Ifthe back panel contains power buttons place them in the on position Ifthe back panel does not contain power buttons plug each power supply cooling module s power cord in an AC power source 10 Turn on the MS by pressing the power button on the front panel The MS turns on The boot process takes approximately 25 minutes to complete more time if the Pathlight VX is a High Performance Configuration The MS checks the battery for the DPE located in the SPS before it boots A CAUTION up the software If the battery needs to be charged i
17. 7 Hide Empty Devices e Select the destination location Total Number of Destination Locations 33 C Storage Storage Slot 3 C Storage Storage Slot 4 Bj C Storage Storage Slot 5 C Storage Storage Slot 6 IER Gier Gin 7 el Show Device Type Drive Storage 5 Select the source media 88 a In the Show Device Type area of the Source Locations table select Drive Storage or I E Station to view media available in the selected device type The Source Locations table refreshes and displays all locations of the selected device e fa location has source media in it the radio button is selectable If alocation does not have source media in it the radio button is not selectable appears greyed out In the Source Locations table select source media to move In the Show Device Type area of the Destination Locations table select Drive or Storage to view selected device locations where the virtual media can be moved The Destination Locations table refreshes and displays all locations of the selected device type Select the destination location for the media If you want to eject mounted tapes check the Force Unload box Performing Advanced Tasks and Operations 6 Click Apply You are prompted that after the move operation is complete use the Pathlight VX backup application to audit the library The audit determines the current location of virtual media in the
18. RepeatStep 2 and Step 3 Contact ATAC to determine if the test notification was received Pathlight VX User s Guide 35 6 Click Modify The Modify System Email Notification screen appears In the New Settings column select Enabled and click Apply The Progress Window appears which contains information on the status of the support notification Y Note Once the Progress Window appears you cannat cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The support notification was successfully enabled If Failure appears in the Progress Window The support notification was NOT enabled To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the support notification was not enabled To enable the support notification repeat Step 1 on page 35 through Step 5 Click Close to close the Progress Window Related topics Disabling the Support Notification Creating a System Notification on page 38 Modifying a System Notification on page 40 Deleting a System Notification on page 41 36 Getting Started with Pathlight VX Disabling the Support Notification When disabled the Pathlight VX Support Notification feature will not send an e mail to ATAC about system conditions that require repair and i
19. Size Ca snapshot 204100002 20060110095352_level8 tar gz Standard 5 78 MB 2 Select the system state capture you want to delete and click Delete The Progress Window appears Y Note Once the Progress Window appears you cannat cancel or stop this T action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The selected system state capture was successfully deleted If Failure appears in the Progress Window The selected system state capture was not deleted To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the selected capture state was not deleted To delete a system state capture repeat Step 1 and Step 2 3 Click Close to close the Progress Window The Tools Capture System State screen appears Related topics Capturing a System State on page 144 Downloading a System State on page 146 148 Troubleshooting the Pathlight VX Troubleshooting System Problems In most situations a service ticket associates a Pathlight VX problem with a specific field replaceable unit FRU Once a specific FRU has been identified either the problem with the FRU can be corrected or the FRU can be replaced To isolate Pathlight VX problems that may not be specific to a FRU use these troubleshooting procedures e Tr
20. The Modify User Account screen appears 4 Change the admin password Enter Password The new admin password Y Note The password must be at least 6 characters alphanumeric and or any characters Spaces are not allowed Confirm Password The new admin password is re entered confirmed 5 Click Finish Y Note Once the Progress Window appears you cannat cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The admin password was successfully changed If Failure appears in the Progress Window The admin password was NOT changed To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the password was not changed To change the admin password repeat Step 2 through Step 5 6 Click Close to close the Progress Window 30 Getting Started with Pathlight VX Applying the Pathlight VX License The Pathlight VX license key is entered when the Pathlight VX is installed and initially configured If Advanced Features are later purchased then a new license key must be applied so that the Advanced Features can be enabled 1 From the menu bar select Setup License The Setup License screen appears 2 Inthe Enter New License key field enter the license key and click Apply The license k
21. To view the error details click Error Log for information on why the archived media was not exported To export archived media repeat Step 1 through Step 4 5 Click Close to close the Progress Window Physical Media Needed for Pending Export is the requested action This action appears when media needs to be added to a physical library attached to the Pathlight VX 1 Click the link to view the message 2 Obtain the labeled physical media listed in the message 3 Place the physical media in the physical library Pathlight VX detects the addition of new media in the physical library 3 Click Cancel to close the window 48 Performing Basic Tasks and Operations Changing Library Modes Online and Offline In the Pathlight VX you can change the operating modes of virtual and physical libraries There are two library modes online and offline Online The library is in the normal operating state In online mode the library processes Pathlight VX commands Offline The library is in an offline state In offline mode the library does not process Pathlight VX commands Changing Virtual Library Modes You must take a virtual library offline in this situation Before using the Pathlight VX User Interface to move media from a drive to a slot from a slot to a drive or from a slot to a slot Y Note On the Tools Move Media screen you can take the virtual library offline i before moving media if i
22. click Error Log for information on why the removal procedure was not successful To remove additional application media from the Pathlight VX repeat Step 1 through Step 4 5 Click Close to close the Progress Window 6 Remove the media from the I E station of the attached physical library Related topics Removing Cleaning Media on page 94 Removing Disk Extension Media on page 95 Removing Internal Backup Media on page 96 Removing Service Media on page 97 Pathlight VX User s Guide 93 Removing Cleaning Media Use this procedure to remove cleaning media from the Pathlight VX by sending it to the I E station of an attached physical library 1 4 5 From the menu bar select Operations Media Management Physical 5Cleaning The Cleaning Media Remove screen appears and lists the cleaning media in the Pathlight VX For each media the following information is provided the media s barcode media type and library where the media is located Select one or more cleaning media to remove To select one or more cleaning media check the box next to each media s barcode To select all cleaning media check the box next to Barcode Click Apply The Progress Window appears Y Note Once the Progress Window appears you cannat cancel or stop this action s However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success is shown in the
23. e Virtual Media on Disk c Click Apply XX Note Modifications to the Copies to Disk Extension Pool setting do NOT E apply to existing media currently associated with this policy Modifications to all other settings apply immediately to media associated with the storage policy Y Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The storage policy was successfully created or modified If Failure appears in the Progress Window The storage policy was NOT created or modified To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information To manage storage policies repeat Step 2 and Step 3 4 Click Close to close the Progress Window Related topics Enabling Advanced Features on page 103 110 Performing Advanced Tasks and Operations Configuring Early Tape Creation Early Tape Creation is a way to generate a physical copy of virtual data prior to an export realize operation being requested Using the ETC feature enables export operations to complete faster TY Note Early Tape Creation only applies to virtual media with a physical counterpart in an attached tape library If the virtual media does not have a physical counterpart Early Tape Creation doe
24. the FC blade s SFP lasers do not send a signal and the host port link LEDs are off The FC blade s host ports and host port link LEDs do not turn back on until the Pathlight VX start up process completes with no errors Continue with Shutting Down the Hardware on page 21 Shutting Down the Hardware Use this procedure to shut down the system hardware 1 If you have not already done so shut down the system software and MS Refer to Shutting Down the System Software and the MS on page 19 Turn off the SNC by unplugging each utility module s power cord from its AC power source Do one of the following f you are shutting down a Pathlight VX 450 go to Step 4 e Ifyou are shutting down a Pathlight VX 650 go to Step 5 on page 22 Turn off each AX100SC power supply by pushing the power button on the back panel BOK power button When the AX100SC s turn off the power off sequence is complete for a Pathlight VX 450 Pathlight VX User s Guide 21 5 Turn off the SPS by placing the power button on the back panel in the off position When you turn off the SPS the Activity LED goes dark and the On Battery LED comes on amber These LEDs are visible on the back panel of the SPS W Note The SPS LEDs stay lit for up to 90 seconds while the cache is flushed to disk Do not unplug the cable connecting the SPS to the DPE Unplugging CAUTION this cable can cause system errors cable connecting SPS to DPE do
25. Home page on the Pathlight VX User Interface Help The Help link launches the Online Help on the Pathlight VX User Interface Logout The Logout link logs you off Pathlight VX Operations The Operations drop down menu provides options to manage virtual libraries and media in the Pathlight VX Setup The Setup drop down menu provides options to set up the Pathlight VX such as creating users network information libraries and drives Policies If storage policies are licensed and enabled on the Pathlight VX the Policies drop down menu provides options to create and manage policies Tools The Tools drop down menu provides additional options to manage media monitor System and activity status on Pathlight VX perform a Health Check and capture the system state Reports The Reports drop down menu provides options to view reports on virtual and physical libraries drives and media in Pathlight VX and reports of other system activity Help The Help drop down menu provides a link to the Pathlight VX online help system configuration information and identifies the system software and firmware levels System Information Buttons The system information buttons appear at the bottom of the Pathlight VX User Interface Table 3 describes the system information buttons Table 3 System Information Buttons Button Description The System Status button displays a list of system status tickets The System Status
26. If the Pathlight VX includes an FC switch turn off the FC switch by placing the power buttons on the front panel in the off position power button The shutdown sequence is complete for a Pathlight VX 650 SHUTTING DOWN THE PATHLIGHT VX DOES NOT POWER OFF THE A WARNING RACK S POWER SOURCE IF MAINTENANCE ACTIVITIES EXPOSE YOU TO THIS VOLTAGE SHUT OFF THE RACK S MAIN BREAKER AND ATTACH A SIGN WARNING OTHERS NOT TO TURN ON THE BREAKER WHILE MAINTENANCE IS IN PROGRESS Related topics Rebooting the Pathlight VX on page 25 Logging Off the Pathlight VX on page 16 24 Getting Started with Pathlight VX Rebooting the Pathlight VX Rebooting the Pathlight VX power cycles the MS and SNC and then restarts the system Rebooting the Pathlight VX enables changes to the system hardware and software to take effect Rebooting the Pathlight VX causes access to virtual libraries to be AY CAUTION interrupted Y Note To reboot the Pathlight VX you must be a user with Administrator privileges Use this procedure to reboot the Pathlight VX 1 Logon as a user with Administrator privileges 2 On the Pathlight VX Home page select Operations gt System Shutdown Home Help Logout adic Operations Media Management gt Library Management gt Pathlight VX vpen2 ary Cancel Request Drives Media Slots Mailbox Slots Media Capacity Sram AEN Active Total Used Total Ful Total Full System og a 0 0 o 10 o
27. LUN For detailed steps refer to Configuring an FC Host on page 70 Related topics Creating a Virtual Drive on page 58 Deleting a Virtual Drive Deleting a Virtual Drive A virtual drive can only be deleted if it is empty and does not contain any virtual media 1 Logon as a user with Administrator privileges 2 From the menu bar select Setup Virtual Drive The Setup Virtual Drive s screen appears This screen lists all existing virtual drives and for each drive the drive serial number drive type and virtual library and FC blade associated with the drive 3 From the list select one or more drives you want to delete and click Delete A dialog window prompts if you want to delete the drive 4 Click OK to delete the virtual drive Related topics Creating a Virtual Drive on page 58 Modifying a Virtual Drive on page 59 60 Performing Basic Tasks and Operations Working with Virtual Media The total number of virtual media that can be created across all virtual libraries is determined by your Pathlight VX license and the system s disk capacity To identify the number of virtual media for which the Pathlight VX is licensed refer to Applying the Pathlight VX License on page 31 Creating Virtual Media Virtual media must be created for each virtual library TY Note When new virtual media is created you may need to perform an inventory on the Pathlight VX backup application to ensure the application media database is curren
28. Library Mailbox Report on page 118 About the Library Media Report The Library Media Report provides media information for the selected library The contents of this report vary depending on whether you are a user with Administrator privileges or not If the report spans multiple screens use the left and right arrows at the bottom of the window to scroll through the screens The report lists up to 100 listings per screen The Library Media Report contains the following information Barcode The media s barcode This barcode number matches the barcode of the corresponding physical media Type The media s type Used The storage capacity that has been used on the media e Free The storage capacity that is available on the media Related topics Viewing the Virtual Library Summary Report on page 116 About the Library Drives Report About the Library Slots Report on page 118 About the Library Mailbox Report on page 118 Pathlight VX User s Guide 117 About the Library Slots Report The Library Slots Report provides slot information for the selected library The contents of this report vary depending on whether you are a user with Administrator privileges or not If the report spans multiple Screens use the left and right arrows at the bottom of the window to scroll through the screens The report lists up to 100 listings per screen Slot For each slot its element address Y Note The element address is used by the FC Host to
29. Library Report The Physical Library Report lists the physical tape libraries attached to the Pathlight VX 1 From the menu bar select Reports Library Summary Physical The Physical Library Report appears and lists the following information for each physical library Name The name of the physical library Serial Number The serial number of the physical library Type The library type of the physical library Mode The physical library s mode The library can be either Online or Offline Media The number of media in the library 2 Onthe menu bar click FileClose to close the report Related topics Viewing the Physical Drive Report Viewing the Physical Drive Report The Physical Drive Report lists the physical drives in the tape libraries attached to the Pathlight VX 1 From the menu bar select Reports Drive Summary Physical The Physical Drive Report appears and lists the following information for each physical drive Drive ID The ID number of the physical drive Type The drive type of the physical drive Library The physical library that contains the physical drive Mode The physical drive s mode The drive can be either Online or Offline Mounted The media currently mounted in the physical drive If no media is mounted this entry is empty Mounts The number of mounts of the physical drive 2 Onthe menu bar click File Close to close the report Related topics Viewin
30. Note Once the Progress Window appears you cannat cancel or stop this action B However you can close the window by clicking the X in the upper right of the Screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The Write Protect attribute of the selected virtual media was successfully toggled changed If Failure appears in the Progress Window The Write Protect attribute of the selected virtual media was NOT toggled changed To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the Write Protect attribute was not toggled on the selected media To toggle the Write Protect attribute on selected virtual media repeat Step 1 through Step 3 4 Click Close to close the Progress Window Related topics Creating Virtual Media on page 61 Deleting Virtual Media on page 67 Exporting Virtual Media on page 63 Recycling Virtual Media on page 65 Setting Media Access Rules on page 86 Setting Default Media Access on page 84 Pathlight VX User s Guide 69 Managing FC Hosts Backup operations on the Pathlight VX are run on a backup application that is accessible through one or more FC Hosts An FC Host only sees devices that have been mapped to a specific LUN Use the procedures in this section to configure modify and remove FC Hosts associated with the Pathlight VX Configuring an FC Host Use this procedu
31. Off the Pathlight VX n 15 Logging On the Pathlight VX 0 tenets 15 Logging Off the Pathlight VA airaa aA hh 16 Starting Up and Shutting Down the Pathlight VX eh 17 Starting Up the Pathlight VX coocoooocoroncorancor Ren 17 Shutting Down the Pathlight VX e rn 19 Rebooting the Pathlight VX 0 tenet ae 25 Navigating the Pathlight VX User Interface lili eee 27 Virtual Library SUMMARY uenerat adie ae RO Res BREA KG a a Rho Ee eke pan 27 System Summary 011112 eee yeh e ee ee eden eet eg Be E nn We on 28 Menu Bar suci oque Reid ed ed eat Gla RE UU NERIS A 29 System Information Buttons lilii ren 29 Modifying Basic Settings on the Pathlight VX 0 o ooooocoooccoococ eae 30 Changing the Admin Password 0 000 cect rn 30 Applying the Pathlight VX License Hh 31 Changing Network Settings lille rn 31 Setting the Date Time or Time Zone 32 Managing Support and System Notifications llle 34 Performing Basic Pathlight VX Tasks 0 hn 43 Performing Required Actions asaan aeaaea eana 43 Changing Library Modes Online and Offline llli 49 Renaming a Physical Library rh 50 Canceling a Pending Request oooocooccc rn 51 Working with Virtual Libraries Drives and Media aanak 52 Working with Virtual Libraries eR RR IRR I n 53 Working with Virtual Drives eesse raoi kreves RR Rm 3h 58
32. Pathlight VX Interpreting Status LEDs Activity on the Pathlight VX and system status can be determined by observing LED activity on Pathlight VX components An LED can be in one of the following states OFF dark ON lit steadily Flashing LEDs may flash while a component is booting This is normal and does not indicate a problem unless they continue to flash after the boot process completes W Note For detailed LED information on each Pathlight VX component refer to MS LEDs on page 152 SNC LEDs on page 157 AX100SC LEDs on page 161 DPE DAE LEDs on page 163 SPS LEDs on page 168 FC Switch LEDs on page 169 Pathlight VX User s Guide 151 MS LEDs The MS has LEDs on both the front and back panels The following section describes general status and activity information provided by these LEDs MS Front Panel Control Panel LEDs Activity and status on the MS can be determined through the activity of the control panel LEDs Figure 13 shows their location and Table 6 describes their function Figure 13 MS Control Panel LEDs d overheat NIC2 NIC 1 HDD power X amp 4 amp 5 0 X reset power button Table 6 MS Control Panel LED Activity LED State Description Power fail OFF The power supplies are operating normally ON Indicates a power supply unit has failed and needs to be replaced Overheat OFF The enclosure temperature is normal ON Indicates an overheat condition This condition
33. Scalar 100 Scalar 1000 Scalar 10K Scalar i2000 and Scalar i500 Creating a Virtual Library To identify the number of virtual libraries for which the Pathlight VX is licensed refer to Applying the Pathlight VX License on page 31 Use this procedure to create one or more virtual libraries in the Pathlight VX 1 Logon as a user with Administrator privileges 2 From the menu bar select Setup Virtual Library The Setup Virtual Library screen appears This screen lists all existing virtual libraries and for each library its library type adic Pathlight VX Setup Virtual Library Crealo Modify or Delete a virtual ibrary Name Type Owr calor 100 i a 0 coa vwu 3 Click Create The Create Virtual Library screen appears and displays library and drive parameters Use this screen to set up the virtual library assign its name number of slots drive type and number of drives adic Pathlig ht VX Home Help Logout vpenguin2 Create Virtual Library 1 e Creates a virtual library and one or more virtual drives Library Select Type Pathlight VX Enter Number of Slots ho Drives Select Type LTO1 v Apoy cancel NI Pathlight VX User s Guide 53 Select Type The library type Supported virtual libraries are Pathlight VX Scalar 100 Scalar 1000 Scalar 10K Scalar i2000 and Scalar i500 Select the library type from the drop down list Enter Name
34. Shutdown process If Success displays in the Progress Window The Pathlight VX software has started to shut down Click Close to close the Progress Window The Shutdown Monitor appears showing the progress of the system shutdown adic Pathlight VX Home Help Logout vpen2 A The Pathlight VX system is shutting down Additional Information e This page will automatically refresh System shutdown will take a few minutes please be patient Percentage Complete 10 If Failure displays in the Progress Window Capture the Pathlight VX system state and contact ATAC Refer to Capturing a System State on page 144 and Getting More Information or Help on page 4 The MS automatically powers itself down when the shutdown process is complete The MS has shut down completely if the power LED on the front of the MS goes dark 20 Getting Started with Pathlight VX 4 If the MS does not shut down in about 5 minutes press the power button on the MS to power it off power button power LED The host ports on each FC blade are turned off while the Pathlight VX AX CAUTION software shuts down While the host ports are off
35. account 4 Click Modify The Modify User Account screen appears Pathlight VX User s Guide 77 9 Modify the user account as necessary Enter Password The new user password Y Note The password must be at least 6 characters alphanumeric and or any characters Spaces are not allowed Confirm Password The new user password is re entered confirmed Select Privilege The user privilege Select Administrator or User Specify the user account settings and click Next Modify the user s library access as necessary Select the library or libraries to which you want the user to have access Click Finish The Progress Window appears which contains information on the status of the user account being modified VY Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The user account was successfully modified If Failure appears in the Progress Window The user account was NOT modified To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the user account was not modified To modify another user account repeat Step 2 on page 77 through Step 8 Click Close to close the Progress Window Related topics Creating User Ac
36. b Click Apply Filter 4 Inthe Select New Access Rule drop down list select an access rule to apply when the media is imported into the Pathlight VX Available media access rules are e Scratch Data on the media is not preserved and can be overwritten by new data Y Note If a restore operation is attempted on media marked as Scratch then the B operation fails To restore data on Scratch media change the media access state to Virtual or Direct Access Direct Access The media is automatically placed in a physical drive and its data is read directly to the backup application The data is not restored to virtual media in the Pathlight VX Virtual Data on the media is restored to virtual media in the Pathlight VX 5 Click Apply A dialog box prompts if you want to apply the selected media access rule 6 Click OK to apply the media access rule The Progress Window appears which contains information on the media access rule being changed Y Note Once the Progress Window appears you cannat cancel or stop this action a However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The media access rule was successfully set If Failure appears in the Progress Window The media access rule was NOT set To view the troubleshooting procedures click View Recommended Actions To view the error details click E
37. but confirmation of success or failure is NOT shown f Success appears in the Progress Window The start time for daily internal backups to run and the backup to tape setting are saved If Failure appears in the Progress Window The internal backup schedule start time and backup to tape setting were not saved To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the internal backup schedule start time and backup to tape setting were not saved To setthe start time for daily internal backups and specify the backup to tape setting repeat Step 2 through Step 4 Click Close to close the Progress Window The Pathlight VX reboots Performing Advanced Tasks and Operations Working with Advanced Features Use the procedures in this section to enable and disabled Pathlight VX Advanced Features such as Archive Early Tape Creation and if licensed Storage Policies Disk Extension Enabling Advanced Features Pathlight VX offers Advanced Features such as Archive Early Tape Creation and if licensed Storage Policies By default Advanced Features are disabled Use the Enabling Advanced Features screen to activate these features 1 Logon as a user with Administrator privileges 2 From the menu bar select Setup Advanced Features The Setup Advanced Features screen appears 3 Select the Advanced Feature you want to enable Depending on your Path
38. libraries Connectivity to the RAID component e Basic RAID configuration parameters Functionality of individual drives in an attached physical library 1 Logon as a user with Administrator privileges 2 From the menu bar select ToolsHealth Check The Tools Health Check screen appears This page lists the Health Check options and for each option the date and time when the last Health Check was performed Home Help Logout adic Pathlight VX vpenguin2 Tools Health Check e Selecta health check to run e Move the pointer over the name of a health check for more information e Click on a status value for additional details Health Check Status Physical Drives Visibility Verification None O RAID Parameter Check None Y Note The Status section provides information on the dates of the last Health Check operations and Pass Fail status Additionally the Operational Drive Functionality Test status identifies the physical drive and library on which the test was performed 140 Troubleshooting the Pathlight VX 3 Doone of the following Perform a Health Check Select a Health Check option from the list and click Apply e Physical Drives Visibility Verification Verifies that the Management Server and FC blade s have visibility to the same physical drives Access to RAID Verifies basic connectivity to the RAID component RAID Parameter Check Verifies that the RAID parameters are set to Pat
39. may be caused by cables obstructing the airflow in the system or the ambient room temperature is too high Refer to Troubleshooting Temperature Errors on page 150 NIC 2 Flashing Indicates network activity on LAN 2 NIC 1 Flashing Indicates network activity on LAN 1 HDD ON Indicates IDE channel activity Power ON Indicates power is being supplied to the MS power supplies This LED is illuminated when the MS is operating normally Refer to Troubleshooting Temperature Errors on page 150 OFF The MS is shut down Reset Used to reboot the MS Power button Used to start up or shut down the MS 152 Troubleshooting the Pathlight VX MS Front Panel SCSI Drive Carriers LEDs Each SCSI drive carrier on the MS provides two LEDs Figure 14 shows their location and Table 7 describes their function Figure 14 MS SCSI Drive Carrier LEDs green LED red LED filler module with no drive Table 7 MS SCSI Drive Carrier LED Activity LED Color State Description Green ON Indicates disk access Red ON Indicates that the internal RAID drive has failed Pathlight VX User s Guide 153 MS Back Panel Power Supply LEDs Each MS power supply provides one status LED Figure 15 shows its location and Table 8 describes its function Figure 15 MS Back Panel Power Supply LED power supply LED Table 8 MS Back Panel Power Supply LED Activ
40. menu bar select Help About Internet Explorer The About window appears Under the Internet Explorer logo locate the version number If the version number is lower than 5 5 upgrade to version 5 5 or 6 0 Netscape Navigator Use this procedure to determine the Netscape Navigator version 1 Launch Netscape Navigator 2 Onthe menu bar select Help About Netscape The About information appears Locate the version number at the top of the page If the version number is lower than 7 0 upgrade to Version 7 0 or higher Pathlight VX User s Guide 143 Working with the Pathlight VX System State The Capture State feature enables you to capture various sizes of log files for the Pathlight VX s hardware and software components Use the procedures in this section to capture a Pathlight VX system state and download it as well as delete a system state capture Capturing a System State Use the Capture System State feature to obtain and preserve detailed information about the current Pathlight VX state The Capture State feature enables you to capture three types of log files Standard Extended or Comprehensive Refer to Downloading a System State on page 146 to save the captured system state to a local or network drive for troubleshooting purposes Before capturing a system state verify that all I O has stopped in the A CAUTION 144 Pathlight VX Click Tools Capture State The Tools Capture System State scree
41. not unplug Activity LED power button On Battery LED 6 When the SPS s On Battery LED goes dark do one of the following to turn off the DPE Ifthe DPE contains a power button only turn off the controller opposite the SPS by placing the power button on the back panel in the off position If the DPE does not contain a power button only turn off the controller opposite the SPS by unplugging the AC power cord from the power receptacle Cable connecting SPS to DPE do not unplug DPE controller opposite the SPS 22 Getting Started with Pathlight VX x Note As viewed from the rear of the rack the SPS is installed on the right In this case you would turn off the DPE on the left Turn off the left controller on the DPE Do not unplug the cable connecting the SPS to the DPE Unplugging JAX CAUTION this cable can cause system errors left power receptacle left power button right power button do not turn off right power receptacle do not unplug 7 Turn off each DAE Ifthe DAE contains a power button turn off the DAE by placing the power buttons on the back panel in the off position Ifthe DAE does not contain a power button turn off the DAE by unplugging the AC power cords from each power receptacle left power receptacle power buttons right power receptacle Pathlight VX User s Guide 23 8
42. or network drive The Save As screen appears Save in Desktop my Documents 3 My Computer amp JMy Network Places Desktop My Documents My Computer File name snapshot204100002 200508221029104arge Save My Network Save as type WinZip File v Cancel 5 Click Save Related topics Capturing a System State on page 144 Deleting a System State on page 148 Pathlight VX User s Guide 147 Deleting a System State Use this procedure to delete a system state capture Y Note ADIC recommends that you delete system state captures for Pathlight VX 7 problems that have been resolved Failure to manage system state captures can cause the system to run out of disk space on the MS 1 Click Tools Capture State The Tools Capture System State screen appears and lists previous system state captures For each System state capture the following information is listed Number The number of the system state capture as assigned by Pathlight VX The number is serially assigned e Captured State The name of the system state capture as assigned by Pathlight VX Type The type of system state capture Standard Extended or Comprehensive Size The size of the system state capture adic Pathlight vx Home Help Logout vpenguin2 a Tools Capture System State mi e Capture State gathers all log files and core files within the system Number Captured State Type
43. possible The operation and performance of the Pathlight VX is degraded and there is a risk of impending system failure or data loss Service tickets provide guidance to users on how to resolve certain events in the Pathlight VX Some service tickets and or associated recommended actions files guide users through a series of steps that may resolve the problem prior to contacting ATAC The procedures described in service tickets or recommended actions files are intended to be performed by users who are familiar with the Pathlight VX At any time a user may contact ATAC for assistance or if the user is concerned about what specific actions to take 134 Monitoring the Pathlight VX Viewing Service Tickets View Pathlight VX service tickets to view details of the System Status notification and a suggested resolution of the reported problem 1 Do one of the following Click System Status OR Select Tools System Status The Tools System Status screen appears a d i E Pathlight VX Home Help Logout vpenguin4 Tools System Status e Below is a list of tickets indicating faults reported by the system e To close all open tickets use Close All at the bottom ofthe page Total Number of Tickets 1 Ot open Medium 21 Sep 2005 5 01 PM SNC chassis FC blade SFP not supported Show Tickets Open O Closed OAI i The System Status screen lists the following information Ticket Service ticket nu
44. s storage processors allowing graceful shutdown in case of a power failure Storage Processor SP The DPE or AX100SC component that controls access between the disk modules and the rest of the System Switch fabric A set of point to point connections between nodes One or more Fibre Channel Switches makes each connection In Pathlight VX the Fibre Channel switch supports this particular physical topology Target ID SCSI bus address See also LUN Trap An SNMP alert sent when predefined conditions are met Ultrium A high capacity implementation of LTO a type of media Virtual library A system that virtualizes tape drives and libraries The system makes disk storage appear as if it were a tape drive or tape library The system also allows the virtual tape to become actual tape by integration with physical tape systems WWN World Wide Name A unique number assigned by a recognized naming authority The WWN is integral to Fibre Channel operations Pathlight VX User s Guide 177 178 Glossary A C AC power troubleshooting 149 canceling a pending request 51 activity status viewing 132 capturing system state 144 ADIC Technical Assistance Center contacting 4 changing ADIC contacting oooooooooo ooo 4 disk extension attributes 99 admin password changing 30 library modes
45. specify a specific cell storage location in a library Type For each slot with media loaded the media type of the media If no media is loaded this entry is blank Barcode For each slot with media loaded the barcode of the media If no media is loaded this entry appears as empty Related topics Viewing the Virtual Library Summary Report on page 116 About the Library Drives Report on page 117 About the Library Media Report on page 117 About the Library Mailbox Report About the Library Mailbox Report The Library Mailbox Report provides mailbox information for the selected library Each library contains the same number of drive slots and mailbox slots However the mailbox slot count cannot exceed 250 slots For example if there are 552 drive slots then the mailbox drive slot count stops at 250 Slot For each mailbox slot its element address YX Note The element address is a number that indicates the physical location of a sa slot in the library not the physical slot number Type For each mailbox slot with media loaded the media type of the media If no media is loaded this entry is blank Barcode For each mailbox slot with media loaded the barcode of the media If no media is loaded this entry appears as empty Related topics Viewing the Virtual Library Summary Report on page 116 About the Library Drives Report on page 117 About the Library Media Report on page 117 About the Library Slot
46. the FC blade PWR STS and RDY LEDs is not the same as normal a behavior for the utility module PWR STS and RDY LEDs During initialization the FC blade s amber STS LED remains ON until the firmware enters its main scheduling loop Ifinitialization fails the FC blade s amber STS LED remains lit and the blue PWR LED blinks a numeric fault code displays Table 15 lists the numeric fault codes If initialization succeeds the amber STS LED goes OFF the green RDY LED blinks once per second and the blue PWR LED blinks once every 10 seconds Pathlight VX User s Guide 159 Table 15 FC Blade PWR LED Numeric Fault Codes Fault Code Description Duration 1 Random access memory RAM test failure Constant 2 Vital product data VPD cyclic redundancy code CRC comparison failure Constant 3 Program flash CRC comparison failure Constant 4 Geographic address incorrect for blade type using alternate Once 5 Invalid blade type Constant 6 Controller area network CAN controller initialization failure Constant 7 Timer interrupt test failure Constant Y Note Note the blink pattern for the problem code so you can report itto ATAC if necessary If a fault condition occurs contact ATAC For contact information refer to Getting More Information or Help on page 4 160 Troubleshooting the Pathlight VX AX100SC LEDs AX100SC activity and status can be determined by observing the LEDs on the front and back
47. the Progress Window appears you cannat cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The export request was successfully submitted When the export operation is complete the status of the request is reported in the Tools Activity Status screen and the Action Required button appears notifying you that the physical media is ready to remove from the physical library s mailbox If Failure appears in the Progress Window The export request was NOT submitted To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the export request was not submitted To export additional virtual media repeat Step 2 on page 63 through Step 5 Click Close to close the Progress Window Related topics Creating Virtual Media on page 61 Deleting Virtual Media on page 67 Recycling Virtual Media on page 65 Setting Virtual Media Attributes on page 69 Setting Media Access Rules on page 86 Setting Default Media Access on page 84 64 Performing Basic Tasks and Operations Recycling Virtual Media Recycling virtual media resets to the beginning of the selected media enabling it to be re used in the Pathlight VX Because of the reset any data on the media will be lost when new data is written to the media An expo
48. the external aggregation device paths in Figure 10 for Entry Level Configurations Figure 11 on 14 for Standard Configuration and Figure 12 on 14 for High Performance Configurations Figure 10 Aggregation Decision Path Pathlight VX 450 Pathlight VX 650 Entry Level Configuration Can all data between the Pathlight VX and physical library be communicated on 1 FC port yes Aggregation device not required Aggregation device required Pathlight VX User s Guide 13 Figure 11 Aggregation Decision Path Pathlight VX 650 Standard Configuration Does the physical library have 2 FC ports each of which communicates identical and complete information to Port 6 on each FC blade Aggregation device not required Aggregation device required Figure 12 Aggregation Decision Path Pathlight VX 650 High Performance Configurations Can all data between the Pathlight VX and physical library be communicated on 3 or fewer FC ports Aggregation device not required Aggregation device required 14 Description Getting Started with Pathlight VX The procedures in this chapter describe basic Pathlight VX operations including logging on and logging off the Pathlight VX User Interface and starting up shutting down and rebooting the system This chapter also introduces navigation in the User Interface and desc
49. the library 1 Insert the media into the I E station 2 On the Operator panel select the Insert Cleaning Media option and select the partition associated with the Pathlight VX This library supports LTO 3 drives Pathlight VX 12 However LTO 3 drives are not supported if the library is used with the Description Table 1 Physical Libraries Supported by the Pathlight VX continued STK L180 Verify the library settings Volser ASC Mixed Media etc LTO 1 LTO 2 STK L700 Verify the library settings Volser ASC Mixed Media etc LTO 1 LTO 2 This library supports LTO 3 drives However LTO 3 drives are not supported if the library is used with the Pathlight VX Pathlight VX and an External Aggregation Switch Depending on the type of physical library and number of physical libraries attached to the Pathlight VX an external aggregation device an FC switch may need to be used with the Pathlight VX so the required number of port connections are available ADIC recommends that a Brocade FC switch be used as an aggregation device Although you can provide use a different vendor s FC switch for aggregation ADIC only provides technical support for a Brocade FC switch used with the Pathlight VX For information about whether an external aggregation switch is needed for the Pathlight VX contact a pre sales Service Engineer at ADIC refer to Getting More Information or Help on page 4 and see
50. the procedures in this section to start up and shut down the Pathlight VX system software and hardware components Starting Up the Pathlight VX Ifthe Pathlight VX rack has power distribution units PDUs or an equivalent mechanism you can switch on all components at the same time If the Pathlight VX was pre racked when it was installed then its rack contains PDUs e If the Pathlight VX rack does not have PDUs or an equivalent mechanism go to Step 1 Y Note Before you begin note The SNC does not have power buttons Each SNC uses either 1 or 2 power cords Power to the SNC is controlled by plugging each power cord in or out of an AC power source On DPEs or DAEs that do not have power buttons power is controlled by plugging each power cord in or out of an AC power source 1 Ifthe Pathlight VX bezel is attached to the system remove it a Grasp both sides of the bezel near the top b Pull evenly on both sides of the bezel until the mounting clips release on each side c Store the bezel in a secure location 2 Verify the status of the components power buttons Do one of the following e Ifan FC switch is present turn it on by placing each power button on the front panel in the on position and then go to Step 3 Ifan FC switch is not present go to Step 3 3 Turn on the SNC by plugging each utility module s power cord to an AC power source The SNC does not initialize until the MS is started up and fully booted
51. the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the physical library was not renamed To rename another physical library repeat Step 1 on page 50 through Step 3 4 Click Close to close the Progress Window Canceling a Pending Request This operation cancels a pending request for selected media in one of these states pending import pending export or Early Tape Creation 1 From the menu bar select Operations Cancel Request The Operations Cancel Pending Request screen appears and lists all media with requests pending For each medium its barcode associated library media type and state are shown Select the media for which you want to cancel a pending request by checking the box next to the media Click Apply The Progress Window appears XX Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is not shown If Success appears in the Progress Window Pending requests on the selected media were successfully canceled If Failure appears in the Progress Window Pending requests on the selected media were NOT canceled To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the selected requests were not canceled
52. 0 NIA NIA NIA N A NIA lib1 000090 LTO L2 Unknown No 0 NIA N A N A N A N A lib1 000091 LTO L2 Unknown No 0 NIA NIA NIA NIA NIA lib1 000092 LTO L2 Unknown No 0 NIA NIA NIA NIA NIA lib1 000093 LTO L2 Unknown No 0 NIA NIA NIA NIA NA lib1 000094 LTO L2 Unknown No 0 NIA N A NIA NIA N A m ti a aininn UTA 14 Alnaninw VS nia Kia nira nira nira Rasa Media Pool O Internal Backup O Disk Extension O Application O Service O Cleaning O Unknown Al For each piece of physical media the report lists the following information Library The physical library that contains the physical media Barcode The barcode number of the physical media Type The media type of the physical media Media Pool The media pool type of the physical media Write Protect Indicates whether the physical media has been set as write protected Mounts The number of mounts of the physical media Suspect Count The number of times read write positioning failures have been detected for this media The suspect count can be reset to 0 zero by selecting ToolsMedia Change Media Disk Extension Attributes Y Note This column only applies to Disk Extension media Status The current state of the media for data storage State options are Available or Unavailable Y Note This column only applies to Disk Extension media Pathlight VX User s Guide 121 Used The storage capacity that has been used on the physical media Y Note On Disk Exten
53. 4 deleting cc0oooooooommcooo 148 downloading eee eee 146 system status checking 133 System Summary coco 28 T temperature 00 00 bee eee 150 temperature troubleshooting 150 time zone setting 2 00 0 32 time setting eee a aa 32 troubleshooting 0000 e ee eee eee 150 AC power 149 audible alarm 2000 eae 171 user interface 2 2 2 aaa 171 troubleshooting Pathlight VX 139 troubleshooting general 142 U understanding service tickets 134 urls www adic com crc Lo 4 user account creating x ues LLLI M E NES 76 deleting ei na ore es 79 managing 2 02 eee o 76 modifying a 77 User Interface aaa 27 user interface problem 142 User Login Report aa 129 using external aggregation switch 13 using health checks 140 V ventilation 2 viewing activity status aaa 132 Disk Extension Space Usage Report 123 Library Drives Report 117 Library Mailbox Report 118 125 Library Media Report 117 Library Slots Report 118 Media Tracking Report 126 Offline Media Report 127 Pending Activity Report 128 Physical Drive Report 120 Physical Library Report
54. Advanced Tasks and Operations 3 Click OK The Progress Window appears Y Note Once the Progress Window appears you cannot cancel or stop this kag action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window Archive was successfully disabled If Failure appears in the Progress Window Archive was NOT disabled To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information 4 Click Close to close the Progress Window The Setup Advanced Features screen refreshes and indicates that Archive is disabled e To disable Early Tape Creation 1 Select Early Tape Creation and click Next 2 Click Apply A confirmation screen appears and prompts that Early Tape Creation will be disabled 3 Click OK The Progress Window appears Y Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window Early Tape Creation was successfully disabled If Failure appears in the Progress Window Early Tape Creation was NOT disabled To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for
55. B need to be on disk for 2 days data on servers C and D for 5 days or around types of data for example all Exchange data goes to media pool X These media pools will be assigned a specific policy When new virtual media is created it will be assigned a storage policy and then added to the appropriate ISV media pool Space Reclamation on Storage Policy Media Over time the media used for storage policies Known as Disk Extension media develops wasted space as it is used in the Pathlight VX Wasted space is a normal by product of using Disk Extension media in the system This space will be automatically reclaimed when virtual media are recycled and as backups expire If you wish to reclaim wasted space immediately refer to Reclaiming Space on Disk Extension Media on page 98 To determine which Disk Extension media are candidates for space reclamation refer to Viewing the Disk Extension Space Usage Report on page 123 This report lists all formatted Disk Extension media in the Pathlight VX and for each media provides percentages of fill level and wasted space on the tape Application Window To make sure that storage policies do not interfere with backups to the Pathlight VX an application window is defined This application window indicates the timeframe when storage policies are not allowed to run and all Pathlight VX resources are dedicated to serving backup application requests Performing Advanced Tasks and Operations e Defining Polic
56. FC blades The Entry Level Configuration has 1 FC blade in the SNC The Standard and High Performance Configurations have 2 FC blades in the SNC 2 For instructions on removing the Pathlight VX bezel refer to Starting Up the Pathlight VX on page 17 Pathlight VX User s Guide 7 SNC The SNC houses the FC blades and serves as a connectivity point for FC hosts ADIC s FC blade technology enables the blades to instantiate virtual tape drives and changers with which FC hosts can interact These virtual devices are created using emulation software which allows them to respond to SCSI host commands exactly as a tape drive of an ADIC library changer The SNC emulates physical libraries and handles all library activity by processing move media requests performing read write operations and executing import export operations Figure 3 shows the front view of a 2 FC blade SNC with the utility modules and various ports identified The front panel of the SNC is visible when the Pathlight VX bezel is removed Figure 3 SNC front view power UM2 UM2 UM2 AC power UM1 UM1 UM1 AC power connection LAN1 SERT SER2 receptacle LAN1 SER1 SER2 receptacle protector FC Switch The FC switch is a component in the Pathlight VX High Performance Configuration and provides connectivity between all system components MS SNC and RAID storage disk and if attached one or more physical libraries Figure 4 shows the front view of the FC switch w
57. LED Color State Description Enclosure None OFF The enclosure is not experiencing a fault fault Amber ON The enclosure is experiencing a fault Enclosure None OFF The enclosure is shut down power Green ON The enclosure is powered on Disk activity None OFF The drive slot is empty contains a filler module or has been powered off by command because of a fault Green Flashing DPE The disk drive is powered on but not spinning this mostly off is a normal part of the spin up sequence occurring during the spin up delay of a slot Flashing DPE The disk drive is spinning up or down normally at a constant rate DAE The disk drive is powered on but not spinning ON DPE and DAE The disk drive is spinning but not handling any I O activity the ready state DAE The disk drive is spinning up or down normally Flashing The disk drive is spinning and handling I O activity mostly on Flashing DAE The LCC has forced ownership of the drive constant fast rate Disk fault None OFF The disk drive is not experiencing any faults Amber ON The disk drive has a fault or needs to be removed Y Note If all LEDs are flashing identify the specific DPE or DAE in the Pathlight VX E and contact ATAC Refer to Getting More Information or Help on page 4 164 Troubleshooting the Pathlight VX DPE Back Panel Storage Processor LEDs Each DPE storage processor SP provides seven status LEDs on the back panel five of which provide infor
58. Operations Archive Media screen lists virtual media that are candidates for data to be synchronized For each media the barcode media type library containing the media and media state are listed View tape creations in progress This option lists media that are in the process of being synchronized Media cannot be archived until the synchronization process is complete The Operations Archive Media screen lists media that is in the process of being synchronized For each media the barcode media type library containing the media and media state are listed Archive media This option sends a physical tape to the I E station of an attached physical library where it can be removed The Operations Archive Media screen lists media that are candidates for archiving For each media the barcode media type library containing the media and media state are listed 4 Select one or more media for the operation and click Apply e To select one or more media check the box next to each media s barcode e To select all media check the box next to Barcode If you want to write protect a virtual copy of the media check the Write Protect Virtual Copy box Click Apply The Progress Window appears TZ Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appe
59. Pathlight VX system saved to disk or tape For each backup the date and time of the backup Creation Date location where the backup is saved Location name of the backup file File Name and size of the backup file Size are listed The total number of system backups are listed in the upper right of the screen 1 From the menu bar select Reports System Backup The System Backup Report appears and lists the following information for each backup of the Pathlight VX configuration Creation Date The date and time when the system backup was created Location The location where the system backup is saved For system backups to disk the location is on the MS and in a reserved partition on the RAID For system backups to tape the location is the barcode of the tape where the backup is stored File Name The name of the system backup file e Size The size of the system backup file 2 Onthe menu bar click FileClose to close the report Viewing the User Login Report The User Login Report lists users and administrators currently logged on the Pathlight VX 1 From the menu bar select Reports Logged in Users The User Login Report appears and lists the following information for each Pathlight VX user User Name The name of the user Role Name The role type of the user The role name can either be either User or Admin Login Date Time The date and time the when the user logged on the Pathlight VX e Last Activ
60. Performing Advanced Tasks and Operations Managing Internal Backup Media Use the procedures in this section to manage Internal Backup media Managing Internal Backup Media If internal backup media have been marked as Unavailable the system administrator can use this screen to make the media available again or remove the media from the Pathlight VX 1 2 Log on as a user with Administrator privileges From the menu bar select Operations 5Media Management Physical Internal Backup The Operations Manage Internal Backup Media screen appears In the Select Operation area select an operation to perform on internal backup media Make Available Makes internal backup media available for use in the Pathlight VX Remove Removes internal backup media from the Pathlight VX and sends it to the I E station of an attached physical library Click Next Ifthe Make Available option was selected the Internal Backup Media Make Available screen appears and lists internal backup media that can be made available to the Pathlight VX Ifthe Remove option was selected the Internal Backup Media Remove screen appears and lists internal backup media that can be removed from the Pathlight VX Select internal backup media for the operation Do one of the following For the Make Available operation select internal backup media to make available to the Pathlight VX For the Remove operation select internal backup media to r
61. Progress Window The selected cleaning media was successfully sent to the I E station of the attached physical library If Failure is shown in the Progress Window The selected cleaning media was not sent to the I E station of the attached physical library To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the removal procedure was not successful To remove additional cleaning media from the Pathlight VX repeat Step 1 through Step 3 Click Close to close the Progress Window Remove the media from the I E station of the attached physical library Related topics Removing Application Media on page 93 Removing Disk Extension Media on page 95 Removing Internal Backup Media on page 96 Removing Service Media on page 97 94 Performing Advanced Tasks and Operations Removing Disk Extension Media Use this procedure to remove Disk Extension media from the Pathlight VX by sending it to the I E station of an attached physical library Y Note Disk Extension storage policies is a licensable feature This operation can in only be performed if storage policies is licensed on the Pathlight VX and Disk Extension media have been introduced into the system 1 From the menu bar select Operations Media Management Physical Disk Extension The Disk Extension Media Remove screen appears and lists unused Disk Extension media in the Pathlight VX For each
62. Report eee 126 Viewing the Offline Media Report e eee 127 Viewing the Pending Activity Report a a aaua eee 128 Viewing the System Backup Report eee eee 129 Viewing the User Login Report ooooocccccco hr 129 Pathlight VX User s Guide V Viewing Activity Status 52 NG nan Ran a ge tended vega ates oed Pt GG haa n0 pce d os 132 Checking System Status 2 hh rs 133 Understanding Service Tickets 0 0 cc ren 134 Viewing Service Tickets 0 00 ct tee hh hn 135 Modifying Service Tickets resero ye LO DEAETE EATS tee ha 137 Closing Service Tickets 26 daren a a a een eee e 138 How the Pathlight VX Reports Problems 2 tee ee 139 Using Health Checks to Troubleshoot the Pathlight VX lisse 140 General Troubleshooting see cwrt AA AA beeen 142 Start Up Problems aan nG RE RR A NEUEN 142 Pathlight VX Backup Problems 00 0 0 cece e hen 142 User Interface Problems o o ocooocccc ehh rn 142 Working with the Pathlight VX System State iilis 144 Capturing a System State oooooooorcrrarr ee ete hh ha 144 Downloading a System State rn 146 Deleting a System State seee oponent e re 148 Troubleshooting System Problems ooooococcccoo eee ae 149 Troubleshooting Power Issues o oooococcco ee 149 Troubleshooting Cable Connections eee 150 Troubleshooting Temperature Errors n 150 Interpreting Status LEDS cot
63. Setup Media Filters The Setup Media Filters screen appears The internal backup media filter indicates physical tape media that are used for the Pathlight VX backup The special character matches any individual character The special character matches any number of characters Enter a filter expression in the Enter Internal Backup Media Filter text box Example filter expressions include e PVX matches any single alphanumeric character following PVX for example PVXO PVXA PVX matches any number of characters following PVX for example PVX12 PVX12345 Click Apply XX Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The media filter was successfully set If Failure appears in the Progress Window The media filter was NOT set To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information To set additional media filters repeat Step 2 and Step 3 Click Close to close the Progress Window Performing Advanced Tasks and Operations Setting the Default Export Rule The default export rule specifies the destination for virtual media when it is exported from the Pathlight VX Use this procedure to set up the default export rule t
64. Space on Disk Extension Media on page 98 Pathlight VX User s Guide 123 Viewing the Storage Policy Report The Storage Policy Report lists the storage policy associated with the Pathlight VX For each storage policy the name of the policy number of copies of associated data number of associated virtual media minimum time before virtualized data is written to Disk Extension media and minimum time before data written to Disk Extension media is a candidate for removal are listed The total number of storage policies is listed in the upper right of the screen 1 From the menu bar select Reports Storage Policy The Storage Policy Report screen appears and lists the following information for each backup of the Pathlight VX configuration Name The name of the storage policy Copies When data on the virtual media associated with the storage policy is stored to Disk Extension media the number of copies that will be created Each copy is stored on a different Disk Extension tape Media Count The number of virtual media associated with the storage policy Minutes Before Copy After new data is written to virtual media the minimum time that Pathlight VX waits before storing the data to Disk Extension media Virtual Media on Disk Specifies whether virtual media can be a candidate for truncation If the Never Remove box is checked virtual media is never truncated and remains on disk Otherwise the virtual media will be a ca
65. The library name Enter Number of Slots The number of library slots to create Select Type The drive type Supported drive types are LTO 1 LTO 2 and LTO 3 Select the drive type from the drop down list Enter Number of Drives The number of drives to create The number of available drives are listed to the right of the input field 4 Specify the library and drive parameters and click Apply The Progress Window appears which contains information on the status of the new virtual library 3 Progress Window Microsoft Internet Explorer DER adic Pathlight VX vpenguin2 WORKING Action Creating Virtual Library Status In Progress Elapsed Time 00 00 20 Y Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The virtual library was successfully created with the specified library and drive parameters 2 Progress Window Microsoft Internet Explorer OBRAR A m adic Pathlight VX vpenguin2 success Action Creating Virtual Library Status Operation Successful Elapsed Time 00 01 49 If Failure appears in the Progress Window The virtual library was NOT created To view the troubleshooting procedures click View Recommended Actions To view the error details c
66. To cancel additional pending requests repeat Step 1 through Step 3 Click Close to close the Progress Window Pathlight VX User s Guide 51 Working with Virtual Libraries Drives and Media The Pathlight VX presents a virtual library drives and media to the Pathlight VX backup host and application The virtual media presents the RAID disk capacity The procedures in this section describe how to create modify and delete these virtual elements This section contains the following topics Working with Virtual Libraries e Working with Virtual Drives on page 58 Working with Virtual Media on page 61 NA Any addition or deletion of a virtual element may require a reboot of the host KA Note server in order for the host server to detect the correct number of elements Additionally the Pathlight VX backup application may need to be reconfigured to power operation of the application For the proper procedure refer to the backup application s user s manual Y Note If virtual media is added or deleted in a virtual library you may need to perform an inventory on the Pathlight VX backup application to ensure the application media database is current 52 Performing Basic Tasks and Operations Working with Virtual Libraries Pathlight VX supports up to 32 virtual libraries in the Pathlight VX The maximum number of virtual libraries that can be created is specified by your Pathlight VX license Supported library types are Pathlight VX
67. Working with Virtual Media 2 RR mI Ihn 61 Managing FG HOSE za uelit ad Abed EE EA a dt ada At 70 Configuring an FC Host hh rs 70 Modifying an EC EFlost iare re Rut al ea pe meatu dues ete aro Rea E 73 Removing an FC Hostese terreri e oeer Ga hh 74 Managing User Accounts i i dada 76 Creating User Accounts lille hh hrs 76 Modifying User Aeccourits 2 xu kde ang ease ahs Bae adr Ree ERR E ER ER 77 Deleting User Accounts or creta den oea AG 79 iv Contents Managing Media in the Pathlight VX 0 0 00 eee eae 81 Setting Media Filters e en ee k e Ei a a n rh hr he eee 81 Setting the Default Export Rule 2 2 RR RR en 83 Setting Default Media Access oooccccoc hrs 84 Setting Media Access Rules reaperu bc eet be ER Rh Rn 86 Moving Media Within a Virtual Library 0 0 0 0 cee 88 Reassigning Physical Media to the Unknown Media Pool elles 90 Managing Offline Media s sas ear racs ae enea e ha 91 Removing Media from the Pathlight VX eee ee 93 Removing Application Media oooocoooooooo es 93 Removing Cleaning Media hr 94 Removing Disk Extension Media liiis 95 Removing Internal Backup Media eee eee 96 Removing Service Media 0 0 0 cc hh 97 Managing Disk Extension Media liiis rn 98 Reclaiming Space on Disk Extension Media llle 98 Changing Disk Extension Media Attributes e 99 Managing Internal B
68. a IC Intelligent Storage Pathlight VX User s Guide ADVANCED DIGITAL INFORMATION CORPORATION 65 www adic com Copyright O 2005 2006 ADIC The information contained in this document is subject to change without notice This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be reproduced modified distributed or translated to another language without prior written consent of ADIC ADIC USA 11431 Willows Road NE Redmond Washington 98052 4952 Tel 1 800 336 1233 Fax 1 425 881 2296 This document may describe designs for which patents are pending or have been granted By publishing this information ADIC conveys no license under any patent or any other right ADIC shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory ADIC makes no representation or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further ADIC reserves the right to revise or change this document without obligation on the part of ADIC to notify any person or organization of such revision or change Every effort has been made to acknowledge trademarks and their owners All trademarks w
69. a or cleaning drives Media filter A filter used to refine the list of drives slots etc It is displayed in a dialog box Media ID A barcode number associated with a particular piece of media Pathlight VX User s Guide 175 Media type A format size of media for example LTO or LTO2 Midplane The DPE component that distributes power and signals to all the enclosure components All FRUs plug directly into midplane connectors NDMP Network Data Management Protocol An open standard protocol for enterprise wide backup of heterogeneous network attached storage NEMA National Electrical Manufacturer s Association An association that sets the standards for the cabinets racks where the left and right mounting channels are 19 inches apart NVRAM Non Volatile Random Access memory A type of memory that retains its contents when power is turned off Partition An abstraction of an underlying tape library that may present a different personality capacity or both to a host It is a representation of real physical elements combined to create a grouping that is different from the tape library Assumptions made about partitions in a disk environment where this term originated are not identical to assumptions about partitions of tape library storage PCB Printed Circuit Board A thin plate on which chips and other electronic components are placed A board A blade Point to Point A Fibre Channel topology POST Power On Sel
70. ackup Media 2 e mh 101 Managing Internal Backup Media iliis 101 Setting the Internal Backup Schedule ooooocccoooccc es 102 Working with Advanced Features ooocccocoocco hr 103 Enabling Advanced Features cooccococ hr 103 Disabling Advanced Features re 106 Managing Storage Policies 0 rr nn 108 Configuring Early Tape Creation n 111 Archiving Media in ata nn Red ete doe the it he dita a aa rata 112 Reverting Archive Media 2 2 0 0 00 ccc tte hh mh 114 Viewing the Virtual Library Summary 2 22 115 Viewing the Virtual Library Summary Report 0 00 0 000 eee ees 116 Viewing the Virtual Drive Summary Report n 119 Viewing the Virtual Media Summary Report ooocccccccc nh 119 Reports About Physical Libraries Drives and Media 22 2 120 Viewing the Physical Library Report 00 00 cee ee eae 120 Viewing the Physical Drive Report 00 0 eee 120 Viewing the Physical Media Report anaana 121 Reports About System Configuration eh 123 Viewing the System Configuration Report 0 0 0 0 00 nh 123 Reports About Disk Extension Media 2 123 Viewing the Disk Extension Space Usage Report ees 123 Viewing the Storage Policy Report eee 124 Reports About System Activity llli ms 125 Viewing the Library Mailbox Report eee 125 Viewing the Media Tracking
71. act with the enclosure slot guides and the midplane connectors Enclosure ID switch A switch located between the power supplies at the back of the disk enclosure eVPS extended Virtual Private SAN A virtual LUN mapping scheme for Fibre Channel hosts that runs on the SNC It allows each host to see the LUN map as if the LUN map began at 1 subject to an overall device total of 2048 and a per host device total of 256 Export operation The export operation retrieves media from the Pathlight VX when the system is attached to a physical library FC Fibre Channel A high speed data transfer architecture Using optical fibre to connect devices Fibre Channel communications are serial communications that occur at full duplex and achieve data transfer rates of 200 MBps FC Fibre Channel Blade A hardware component responsible for the data interface between hosts and storage devices Fibre Channel Arbitrated Loop FC AL An arrangement of Fibre Channel stations such that messages pass from one to the next in a ring Fibre Channel FC Switch A high speed data transfer component of the architecture in Pathlight VX that provides interconnect capabilities between devices FRU Field Replaceable Unit The smallest component that can be replaced at a customer installation 174 Glossary Host initiator A host bus adapter that provides the host with a Fibre Channel port capable of initiating SCSI commands at the host s request
72. ains information on the status of the Early Tape Creation configuration VY Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window Early Tape Creation was successfully configured If Failure appears in the Progress Window Early Tape Creation was NOT configured To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why Early Tape Creation was not configured To configure Early Tape Creation repeat Step 1 and Step 2 3 Click Close to close the Progress Window Pathlight VX User s Guide 111 Archiving Media Use the Archive Media feature to select physical media to remove from a physical tape library while the media s virtual counterparts are retained in the virtual library This feature enables administrators to move physical media to a vault outside of Pathlight VX but to continue using the virtual counterparts available from the Pathlight VX backup application The write protect feature if enabled prevents updates to the data on the virtual counterparts The Archive Media screen provides two additional options that prepare media to be archived One option synchronizes data on the virtual media and its physical counterpart The second option lists the med
73. al library shows the percentage of total media capacity that has data written to it System Summary The System Summary section is divided into two sub categories 28 Components This section shows the status of the following components FC blade also referred to as the SNC RAID MS FC switch and if attached one or more physical libraries Foreach Pathlight VX component if there are no problems a green box with a white checkmark appears to the left of the component link If there is no problem and you click the component link a dialog box reports the status is good If there is a problem a red circle with a white X appears next to the component link fthere is a problem and you click the component link the Tools System Status screen appears and displays open service tickets for the component For information on checking service tickets refer to Checking System Status on page 133 Capacity Summary This section shows information about the capacity of the system It shows the amount of disk space currently used and available as well as counts of the number of Disk Extension media currently in use and available Getting Started with Pathlight VX Menu Bar The menu bar used to navigate through the Pathlight VX User Interface is located at the top of every page Table 2 describes the system status buttons Table 2 Menu Bar System Status Buttons Button Description Home The Home link returns you to the
74. appears c d i G Path lig ht VX Home Help Logout vpenguin2 n Operations Delete Virtual Media e This operation can only be performed for media in the following state exported Total Number of Media 1 Y ABC002 LTO L1 vlib1 This screen lists all existing virtual media that have been exported from Pathlight VX and are available for deletion 3 Doone of the following Select the virtual media you want to delete by checking the box next to the media s barcode OR Narrow the media list a In the Apply Filter field enter barcodes barcode ranges wildcards or any combination of these separated by commas EXAMPLE 00ABO01 00AB20 00AB50 AB AB Y Note These filter values are case sensitive b Click Apply Filter 4 Click Apply A dialog box appears and prompts if you want to delete the media Pathlight VX User s Guide 67 5 Click OK to delete the media The Progress Window appears which contains information on the status of the virtual media being deleted Y Note Once the Progress Window appears you cannat cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The virtual media was successfully deleted If Failure appears in the Progress Window The virtual media was NOT deleted To view the troubleshooting procedures
75. are I E Station and Slot Select the entry method from the drop down list Set the entry method to whatever you would normally do on a physical library For example if you have a number of media to enter and you would normally enter the media through a door select Slot If you normally enter media through a tape library s mailbox select I E Station Y Note Selecting Slot indicates to the Pathlight VX backup application that the virtual E library s door is open which causes the backup application to re inventory the library for new media Pathlight VX User s Guide 61 3 Define the parameters and click Apply Y Note If adding the new media exceeds the amount of space available on the RAID the error log reports error creating media To make additional space available for the new virtual media you must export media to the physical library or delete existing virtual media from the Pathlight VX and then repeat this procedure The Progress Window appears which contains information on the status of the virtual media being created Y Note Once the Progress Window appears you cannat cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The virtual media was successfully created If Failure appears in the Progress Window This indicates one of two possible situations no vi
76. ars in the Progress Window The physical media was successfully archived If Failure appears in the Progress Window The physical media was NOT archived To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the physical media was not archived To close a service ticket repeat Step 1 on page 112 through Step 6 7 Click Close to close the Progress Window Pathlight VX User s Guide 113 Reverting Archive Media To disable the Archive feature all archive media must be reverted or brought back into the Pathlight VX Use this procedure to revert archive media After you have completed this procedure refer to Disabling Advanced Features on page 106 to disable Archive 1 Identify the archive media to revert a On the menu bar select Setup Advanced Features The Setup Advanced Features screen appears b Select Archive and click Next The Advanced Features Archive screen appears and lists archive media in the Pathlight VX c Write down the barcode of each archive media and its associated state code 2 Revert the archive media and bring it back into the Pathlight VX For archive media each state code requires different action to revert the media Refer to Table 5 and perform the required action based on the media s state code to bring the media back into the Pathlight VX For some state codes performing the required action causes the archiv
77. ase a comprehensive repository of product support information Sign up today at www adic com onlinesr iLink Securely links ADIC hardware and the diagnostic data from the surrounding storage ecosystem to ADIC s Global Services Team for faster more precise root cause diagnosis Link is simple to set up through the internet and provides secure two way communications with ADIC s Secure Service Center More iLink information can be found at www adic com ilink or e mail the Link team at ilink adic com Link is currently available with ADIC s Scalar i500 Scalar 1000 Scalar i2000 Scalar 10K and Pathlight VX disk based backup solutions Product Support Updates Free e mail notifications of new information or upgrades that can improve product function and reduce service activities You select the products and types of updates you wish to receive Sign up today at www adic com ProductUpdates For further assistance contact one of the following ADIC Technical Assistance Center ATAC in the USA 800 827 3822 ADIC Technical Assistance Center ATAC in Europe 00800 9999 3822 For worldwide support telephone numbers www adic com techsup About This Guide and Pathlight VX Description This chapter describes the Pathlight VX system and its individual components Pathlight VX Overview The Pathlight VX backup and restore solution increases capacity and reduces the cost of disk backup by integrating disk and tape in a single unif
78. at the time the media is exported from the system To navigate to the Set Default Media Access operation select SetupDefault Media Access on the menu bar 1 Logon as a user with Administrator privileges 2 From the menu bar select Operations Media Management Virtual Media Access Rules The Operations Media Access Rules screen appears and lists all exported media Home Help Logout adic Pathlight VX vpenguin2 Setup Set Default Media Access e Specifies the access state that will be assigned to media at the time they are exported from the system e Changes to this setting will affect all future media export operations e To change the access state for media that have already been exported use the Operations gt Media Management gt Virtual gt Media Access Rules page Select Default Access Rule Unknown w Scratch Direct Access Unknown For each media its barcode media type associated library current state and current media access rule are shown 3 Doone of the following Select the virtual media for which you want to change the media access rule by checking the box next to the media s barcode OR 86 Performing Advanced Tasks and Operations Narrow the media list a In the Apply Filter field enter barcodes barcode ranges wildcards or any combination of these separated by commas EXAMPLE 00ABO01 00AB20 00AB50 AB AB TY Note These filter values are case sensitive
79. athlight VX User Interface to view service ticket information When an event in the Pathlight VX is detected and localized isolation and recovery is attempted the event is reported to one of the monitoring daemons The monitoring daemon reports the event to the service daemon The service daemon then logs the event and applies additional logic to determine whether the event warrants a Service ticket If the event is not critical the process for the event is completed If the event is critical the Service daemon creates and logs a service ticket and notifies the user interface that a new service event needs attention If Pathlight VX detects that the problem is resolved the ticket is closed If the user indicates that the problem has been resolved the ticket can be closed manually At this point the service daemon updates the ticket database and notifies the Pathlight VX User Interface To help users determine the criticality of events occurring in the Pathlight VX service tickets grade events as Low Medium or High severity e Low A serious event has occurred which needs to be resolved but it generally does not affect the operation or performance of the Pathlight VX Medium A more serious event has occurred which needs to be resolved but it does not necessarily need to be fixed as soon as possible The operation and performance of the Pathlight VX may be degraded High A critical event has occurred which needs to be resolved as soon as
80. ator privileges 2 From the menu bar select Operations Media Management Virtual gt Export The Operations Export Virtual Media screen appears a d i Cc Pathi ig ht VX Home Help Logout vpenguin2 Operations Export Virtual Media e This operation can only be performed for media in the following states direct access identical scratch or virtual e Should be used in the event that an export cannot be performed from the backup application Total Number of Media 4 C 000005 LTO L1 vlib1 O 000016 LTO L1 wlibT CO ABC001 LTO L1 vlib1 Y ABCOO2 LTO L1 wlibT This screen lists the virtual media that are available to export For each media the barcode media type and associated library are shown Pathlight VX User s Guide 63 6 Select media to export Do one of the following Select one or more virtual media to export by checking the box next to the media s barcode OR Narrow the media list a Inthe text box to the right of Apply Filter enter barcodes barcode ranges wildcards or any combination of these separated by commas EXAMPLE 00ABO01 00AB20 00AB50 AB AB Y Note These filter values are case sensitive b Click Apply Filter Click Apply A dialog box appears and prompts if you want to export the selected media from the Pathlight VX Click OK The Pathlight VX displays the Progress Window which contains information on the status of the virtual media being exported TY Note Once
81. button is only shown if there is a problem open service ticket Dc System Status The Action Required button appears when there are actions that require user intervention Otherwise this button does not appear A Action Required The Admin Alert button appears when entries have been added to the admin log that should be reviewed by a user with Pathlight VX Administrator EB Admin Alert privileges Pathlight VX User s Guide 29 Modifying Basic Settings on the Pathlight VX This section includes procedures to modify basic settings on the Pathlight VX e Changing the Admin Password e Applying the Pathlight VX License on page 31 Applying the Pathlight VX License on page 31 e Changing Network Settings on page 31 Setting the Date Time or Time Zone on page 32 Managing Support and System Notifications on page 34 Changing the Admin Password When the Pathlight VX is installed it is loaded with a default password for the Pathlight VX Administrator admin The Administrator is a user with administrator privileges During initial configuration the Pathlight VX installer is prompted for security reasons to change this default admin password As a security best practice ADIC recommends that you periodically change the admin password 1 Logon as a user with Administrator privileges 2 From the menu bar select Setup Users The Setup Users screen appears 3 Select Admin and click Modify
82. can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success is shown in the Progress Window The virtual library s parameters were successfully modified If Failure is shown in the Progress Window The virtual library s parameters were NOT modified To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the virtual library s parameters were not modified To modify parameters on another virtual library repeat Step 2 through Step 4 Click Close to close the Progress Window After the Progress Window closes the Setup Virtual Library screen appears and you are prompted to map the modified library to a LUN so it will be visible to the FC Host s Click OK The Setup Host Access screen appears Map the modified library to a LUN Configuring an FC Host on page 70 Related topics Creating a Virtual Library on page 53 Deleting a Virtual Library on page 57 56 Performing Basic Tasks and Operations Deleting a Virtual Library To delete a virtual library you must first export all media from the library and then delete the library s drives For more information refer to Exporting Virtual Media on page 63 and Deleting a Virtual Drive on page 60 Use this procedure to delete a virtual library in the Pathlight VX 1 2 5 Log on as a user with Administrator privileg
83. ce Center Refer to Getting More Information or Help on page 4 Pathlight VX User s Guide 149 Troubleshooting Cable Connections Cable problems on the Pathlight VX can be difficult to diagnose because of the number and different types of cables used in the system Typically the Pathlight VX determines that communication errors are occurring on components connected by the suspect cable not the cable itself When replacing cables on the Pathlight VX use new cables instead of CAUTION swapping FC cables from other components Swapping cables can interfere with Pathlight VX host connectivity and device mapping If the Pathlight VX reports that a cable has failed perform these steps 1 Verify that the connectors on the cable are seated tightly If the cables are seated tightly and the problem still exists replace the cable 2 After replacing the cable or correcting a connection problem power off and start up the Pathlight VX Refer to Shutting Down the Pathlight VX on page 19 and Starting Up the Pathlight VX on page 17 Verify that the cable problem is resolved Verify that all components associated with the identified cable are operating normally Ifthe problem is resolved close the service ticket Refer to Closing Service Tickets on page 138 The problem is not resolved perform these steps a Capture the Pathlight VX system state Refer to Capturing a System State on page 144 b Modify the ticket according to the troubleshooti
84. clamation Currently in Progress field displays a barcode then space reclamation is underway on the specified Disk Extension media You cannot initiate another space reclamation request until the pending operation is complete Space reclamation can take several hours to finish XX Note If the selected Disk Extension media is scheduled for certain operations you may ES receive a failure message indicating that the system is unable to start the space reclamation process at this time If this happens wait for the scheduled operation to complete before starting the space reclamation process Operations that may prevent space reclamation and cause this failure message to appear include storing copies of virtual media files Select a Disk Extension media on which to reclaim wasted space 4 Click Apply You are prompted that space reclamation can only be performed on one Disk Extension media at a time that this process requires use of two physical drives and that the process may take several hours to complete 98 Performing Advanced Tasks and Operations 5 Click OK The Progress Window appears which indicates that the request to reclaim wasted space on the selected Disk Extension media has been processed TY Note Once the Progress Window appears you cannot cancel or stop this action xis However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success ap
85. click View Recommended Actions To view the error details click Error Log for information on why the virtual media was not deleted To delete additional virtual media repeat Step 3 on page 67 through Step 5 6 Click Close to close the Progress Window Related topics Creating Virtual Media on page 61 Exporting Virtual Media on page 63 Recycling Virtual Media on page 65 Setting Virtual Media Attributes on page 69 Setting Media Access Rules on page 86 Setting Default Media Access on page 84 68 Performing Basic Tasks and Operations Setting Virtual Media Attributes Use this procedure to set toggle the Write Protect attribute on virtual media When Write Protect is on set to True data cannot be written to the selected virtual media When Write Protect is off set to False data can be written to the selected virtual media Y Note Scratch media cannot be write protected in the Pathlight VX so they are not E listed on the Operations Virtual Media Attributes screen 1 From the menu bar select Operations Media Management Virtual Attributes The Operations Virtual Media Attributes screen appears and lists all virtual media in the Pathlight VX For each virtual medium its barcode media type write protect setting and associated virtual library are shown 2 Select the virtual media on which to change the Write Protect attribute by checking the box next to the media 3 Click Apply The Progress Window appears Y
86. code ranges wild cards or any combination of these separated by commas EXAMPLE 00AB01 00AB20 00AB50 AB AB NOTE These values are case sensitive 3 Select the appropriate media pool Application Internal Backup Disk Extension Cleaning or Service Application Media that can be used by the backup application a Click Next b In the Select Virtual Library drop down list select a library to associate with the media c In the Select Media Action drop down list select an action to apply to the media Available options are Scratch Imports all selected items as new media scratch Data currently on the selected media can be overwritten Preserve Data Preserves data on the selected media Virtual preserves all data from the media to disk Direct Access restores all files directly from media without copying the contents to disk d In the Select Entry Method drop down list select an entry method to introduce the media to the Pathlight VX Available options are E Station Enters media through the library s I E station Slot Enters media through the library s door 44 Performing Basic Tasks and Operations Required Action Unknown media in the system indicate media pool is the requested action Procedure e In the Select Export Rule drop down list select a media export rule This parameter specifies a destination for the media when it is exported fr
87. connection is established open a Web browser and specify this address http 192 168 100 3 Since you have established an Ethernet connection to the customer LAN you can open a Web browser and log on the Pathlight VX User Interface by specifying the IP address of the MS The Pathlight VX Login screen appears 4 In the User Name box type the user name In the Password box type the password Click OK If this is the first time that the Pathlight VX User Interface is being accessed then the License Agreement screen appears The License Agreement includes a checkbox that enables the screen to be bypassed during subsequent logins 7 Select this box if you do not want the License Agreement to appear in subsequent logins Click Accept If the Pathlight VX software has not finished initializing a status screen appears If the Pathlight VX software is completely initialized the Pathlight VX Home page appears Related topics Logging Off the Pathlight VX Logging Off the Pathlight VX Use this procedure to log off Pathlight VX XX Note If the Pathlight VX User Interface is idle for more than 30 minutes the system logs off the n user 1 In the upper right of any Pathlight VX screen click Logout A dialog window prompts you to confirm the logout 2 Click OK to confirm the logout Related topics Logging On the Pathlight VX on page 15 16 Getting Started with Pathlight VX Starting Up and Shutting Down the Pathlight VX Use
88. contains information on the status of the updated settings VY Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The updated settings were successfully changed If Failure appears in the Progress Window The updated settings were NOT changed To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the updated settings were not changed To change the date time and or time zone settings repeat Step 3 on page 32 and Step 4 5 Click Close to close the Progress Window Pathlight VX User s Guide 33 Managing Support and System Notifications Pathlight VX offers several support and system notifications that alert recipients of system changes or problems that may require attention The support notification alerts the ADIC Technical Assistance Center ATAC of Pathlight VX problems System notifications provide email alerts to designated individuals Y Note Before setting up a support or system notification configure the e mail settings for the ig Pathlight VX If these settings are not configured support and system notifications will not be sent Configuring E mail Settings for the Pathlight VX Use this procedure to configure e mail settings for t
89. counts on page 76 Deleting User Accounts on page 79 78 Performing Basic Tasks and Operations Deleting User Accounts Use this procedure to delete Pathlight VX user accounts Y Note Only the Pathlight VX Administrator can delete a user account As a security best practice ADIC recommends that you periodically change A CAUTION the default admin password for the Pathlight VX For more information refer to Changing the Admin Password on page 30 Y Note The Pathlight VX Administrator account cannot be deleted 1 Logon as a user with Administrator privileges 2 From the menu bar select Setup Users The Setup Users screen appears Select the user account you want to delete 4 Click Delete A dialog box prompts if you want to delete the user account 5 Click OK to delete the user account Related topics Creating User Accounts on page 76 Modifying User Accounts on page 77 Pathlight VX User s Guide 79 80 Performing Basic Tasks and Operations Performing Advanced Tasks and Operations Use this procedures in this chapter to perform advanced tasks and operations in the Pathlight VX This chapter contains procedures for managing different types of media and Advanced Features such as Archive Early Tape Creation and Storage Policies Disk Extension This chapter contains the following sections Managing Media in the Pathlight VX Removing Media from the Pathlight VX on page 93 Managing Disk Extension Media on pag
90. creen appears c Click Apply Pathlight VX User s Guide 71 e Clear all mapped LUNs a Click UnMap All at the lower right of the page A confirmation message indicates that current LUN mappings are cleared b Click OK Y Note One device must be mapped to LUN O zero By default Pathlight VX a automatically maps the Pathlight VX Controller to O zero Y Note The FC Host can only detect the virtual libraries and virtual drives mapped to a specific LUN If you select None for a specific device the FC Host does not detect the device This is useful for example if you want to expose a subset of virtual drives to one FC Host and a different subset to a different FC Host 6 Click Apply to save the FC Host configuration The Progress Window appears which contains information on the status of the configured FC Host Y Note Once the Progress Window appears you cannat cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The FC Host was successfully configured If Failure appears in the Progress Window The FC Host was NOT configured To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the FC Host was not configured To configure another FC Host repeat Step 2 on page 70 through Step 6
91. d High Table 4 Pathlight VX Event Severity and System Alert Levels Event Severity Alert Level Containing Level Description This Event Severity Level Low An event occurred which needs to be resolved but it generally All does not affect Pathlight VX operation or performance Low severity events are only selectable as part of the All alert level Medium A more serious event occurred which needs to be resolved but All it does not necessarily need to be fixed as soon as possible High and Medium Pathlight VX operation and performance may be degraded High A critical event occurred which needs to be resolved as soonas All possible Pathlight VX operation and performance are degraded High and there is a risk of impending system failure or data loss High and Medium 38 Getting Started with Pathlight VX 5 Click Apply The Progress Window appears which contains information on the status of the system notification TY Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The system notification was created If Failure appears in the Progress Window The system notification was NOT created To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log f
92. d to meet all safety and regulatory requirements Be aware that improper use may result in bodily injury damage to the equipment or interference with other equipment BEFORE STARTING UP OR USING THIS EQUIPMENT READ THE SYSTEM A WARNING SAFETY AND REGULATORY INFORMATION GUIDE KEEP THE GUIDE FOR FUTURE REFERENCE Pathlight VX User s Guide 1 Precautions To ensure system safeguards are met observe the rules presented in this section Managing the System Readand follow all instructions in the order presented Follow all warnings that appear on the Pathlight VX and in the supporting documents Remove rings watches or other jewelry and neckties before you begin any procedures Use caution near any moving part and any part that may start unexpectedly such as fans motors solenoids and so on Always use the correct tools for the job Always use the correct replacement parts Keep all paperwork including incident reports up to date accurate and complete System Placement and Exposure Do not store the system in temperatures less than 15 C 59 F or greater than 32 C 90 F e Situate the system away from heat sources such as radiators heat registers or furnaces Do not install hardware components specifically disk processor enclosures DPEs and disk array enclosures DAEs at the top of a rack if the bottom of the rack is empty Doing so can cause the rack to become unstable and tip over Grou
93. dia to be imported into the virtual library specified by the user a Select Import offline media to virtual library and click Next The Application Media Import Offline Media screen appears Select the offline media to import to a virtual library on the Pathlight VX Specify the additional parameters to apply to the offline media when it is imported to the Pathlight VX Select Virtual Library This parameter is the virtual library to which the media will be assigned Available options are the virtual libraries that have been created in the Pathlight VX Select Policy This parameter is the storage policy to apply to the media Available options are default policy and any other storage policies that have been created Select Media Action This parameter specifies data handling for the media e Scratch This option imports all selected items as new media scratch and deletes all data on the selected media Virtual This option copies all data from the physical media to virtual media Direct Access This option restores data directly from the physical media without copying it to virtual media Select Entry Method This parameter specifies how the media should be imported into the Pathlight VX Available options are I E Station and Slot Select Export Rule This parameter specifies how the media should be exported from the Pathlight VX Export to I E Station The media is exported to the I E station of t
94. dia from the Pathlight VX by sending it to the I E station of an attached physical library 1 From the menu bar select Operations Media Management Physical Application The Operations Manage Application Media screen appears and lists several options for managing application media 2 Select the Export offline media to I E station option and click Next The Application Media Export Offline Media screen appears For each media the following information is provided the media s barcode media type the amount of used space on the media and the amount of free space on the media 3 Select one or more application media to remove To select one or more application media check the box next to each media s barcode To select all application media check the box next to Barcode 4 Click Apply The Progress Window appears XX Note Once the Progress Window appears you cannot cancel or stop this action x However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success is shown in the Progress Window The selected application media was successfully sent to the I E station of the attached physical library If Failure is shown in the Progress Window The selected application media was not sent to the E station of the attached physical library To view the troubleshooting procedures click View Recommended Actions To view the error details
95. disk array enclosures DAEs Depending on the configuration the Pathlight VX contains up to 4 DPEs an equivalent number of SPSs and up to 12 DAEs Figure 6 shows the front of a DPE and identifies its LEDs Figure 7 on 10 and Figure 8 on 10 show the front and rear views of an SPS Figure 9 on 10 shows the front of a DAE and identifies its LEDs For more information about DPE and DAE LEDs refer to DPE DAE LEDs on page 163 For more information about SPS LEDs refer to SPS LEDs on page 168 Figure 6 DPE front view Enclosure fault LED Enclosure power LED Disk activity LED Disk fault LED Pathlight VX User s Guide 9 Figure 7 SPS front view M4 x 8mm drill mount M4 x 8mm drill mount Phillips screw Phillips screw Figure 8 SPS back view On battery Replace battery Fault Figure 9 DAE front view Enclosure fault LED Enclosure power LED 10 Disk activity LED Disk fault LED Description Pathlight VX and Attached Physical Libraries The Pathlight VX may be attached to up to four physical tape libraries which provides the advantage of long term data storage Although a physical library can be attached to the Pathlight VX it is not a system component and is considered an external device When a Pathlight VX user exports virtual media from the system data is moved to tape in the physical libra
96. e 137 2 Check the Close Ticket box 3 Click Apply to close the service ticket The Progress Window appears which contains information on the status of the service ticket being closed Y Note Once the Progress Window appears you cannat cancel or stop this action a However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The service ticket was successfully closed If Failure appears in the Progress Window The service ticket was NOT closed To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the ticket was not closed To close a service ticket repeat Step 1 through Step 3 4 Click Close to close the Progress Window Related topics Checking System Status on page 133 Viewing Service Tickets on page 135 Modifying Service Tickets on page 137 138 Monitoring the Pathlight VX Troubleshooting the Pathlight VX This chapter explains how to perform general troubleshooting on the Pathlight VX using service tickets generated by the system s diagnostic software How the Pathlight VX Reports Problems The Pathlight VX reports status through Pathlight VX diagnostic software The Pathlight VX diagnostic software performs these functions Monitors the health of both software and hardware components Detects problems in
97. e 98 Managing Internal Backup Media on page 101 e Working with Advanced Features on page 103 Managing Storage Policies on page 108 Managing Media in the Pathlight VX Use the procedures in this section to manage media in the Pathlight VX such as setting media filters and rules moving virtual media in a library reassigning physical media archiving media and managing offline media Setting Media Filters Media filters enable Pathlight VX to automatically classify new media tapes introduced into the system as a certain media type and assign the media to the appropriate media pool Cleaning Disk Extension Internal Backup and Service For example the cleaning media filter matches cleaning media to physical tape media barcodes starting with the letters CLN When media is brought into the Pathlight VX and its barcode matches this filter the system automatically classifies the tape as cleaning media The Disk Extension Internal Backup and Service media filters work in the same manner Using media filters avoids having to go through the Action Required Define Unknown Media process of manually classifying media Y Note The Disk Extension media filter is only displayed on this page if the Pathlight VX e is licensed for Disk Extension storage policies and storage policies have been enabled on the system Pathlight VX User s Guide 81 82 Log on as a user with Administrator privileges From the menu bar select
98. e Pathlight VX Turning on spoofing changes each drive serial number in the i2000 The reboot causes the Pathlight VX to run through its drive replacement scripts for each i2000 drive CAUTION This library is capable of configuring the media ID to the front of the volume serial number Avoid prepending the media ID to the volume serial number because it causes the Pathlight VX s configuration of the physical library to fail ADIC Scalar 10K LTO 1 LTO 2 LTO 3 Verify the library settings Volser ASC Mixed Media etc Volser Enabled must always be off f Mixed Media is enabled then Extended RES must be enabled CAUTION This library is capable of configuring the media ID to the front of the volume serial number Avoid prepending the media ID to the volume serial number because it causes the Pathlight VX s configuration of the physical library to fail This library supports LTO 3 drives However LTO 3 drives are not supported if the library is used with the Pathlight VX Pathlight VX User s Guide 11 Table 1 Physical Libraries Supported by the Pathlight VX continued Dell PV 132T LTO 1 LTO 2 Verify the library settings Volser ASC Mixed Media etc Dell PV 136T LTO 2 LTO 3 Verify the library settings Volser ASC Mixed Media etc Dell PV 160T LTO 1 LTO 2 LTO 3 Verify the library settings Volser ASC Mixed Media etc IBM 3582 LTO 1 LTO 2 Verify t
99. e media to change to a state requiring additional action Table 5 Archive Media State Codes and Required Actions State Code Required Action 1408 Indicates that the archive media s Step 1 Place the physical counterpart in the attached physical library physical counterpart is outside of the When the physical counterpart is detected the state code attached physical library changes to 1920 1409 Indicates that the archive media is Step 1 Dismount the archive media from the virtual drive mounted in a virtual drive When the media is dismounted from the drive the state code changes to 1408 1412 Indicates that the archive media is Step 1 Place the physical counterpart in the attached physical library being exported and there is no physical When the physical counterpart is detected the state code counterpart in the attached physical library changes to 1924 1920 Indicates that the virtual media s Step 1 Click Action Required physical counterpart is in the attached You are prompted that Archived media returned indicate physical library resolution Step 2 Select Retain Virtual The state code changes to 896 1921 Indicates that the archive media is Step 1 Dismount the archive media from the virtual drive mounted in a virtual drive When the media is dismounted from the drive the state code changes to 1920 1924 Indicates that the archive media is Step 1 Click Action Required being exported and its physical counter
100. e of an ADIC solution Channel zoning A method of subdividing a SAN into disjoint zones on a per channel basis in order to enhance security and qualify access COD Capacity on Demand An ADIC library feature that allows users to have a larger tape library i e more slot capacity than the user currently needs but only be licensed to use a subset of the total capacity of the tape library A license upgrade enabling more capacity to the user is allowed without causing a system interruption Pathlight VX User s Guide 173 Community strings Statements describing administrative relationships between SNMP agents and community members DAE disk array enclosure An intelligent highly available high performance high capacity disk array storage system that uses Fibre Channel Arbitrated as its interconnect interface A DAE connect to another DAE or a DPE and is managed by storage system software in the DPE Data path One of the many possible paths over which data can move in the SAN environment potentially involving many components or connections between initiators and targets DNS Domain Name Service A service that translates domain names into IP addresses DPE disk processor enclosure A highly available high performance high capacity system that uses Fibre Channel as an interconnect interface Drive carrier The metal and plastic assembly of the disk modules on either a DPE or a DAE that provides smooth reliable cont
101. e their function Figure 17 MS Ethernet LEDs MS LAN3 MS LAN3 MS LANA MS LAN4 100TX ACT LNK 100TX ACT LNK MS LAN1 MS LAN1 MS LAN2 MS LAN2 Table 10 LED Activity for Ethernet Ports LAN 1 and LAN 2 LED Color State Description Left None OFF Port not active Green ON Port active Right None OFF No cable connection Green ON 100 MHz activity Amber ON 1 GHz activity Table 11 LED Activity for Dual Port Ethernet Card Ports LAN 3 and LAN 4 LED State Description ACT LNK OFF The Ethernet adapter is not receiving power or there is a driver configuration problem ON The adapter and switch are receiving power and the cable connection between the switch and the adapter are good Flashing The adapter is sending or receiving network data The frequency of the flashes varies with the amount of network traffic 100TX OFF Operating at 10 Mbps ON Operating at 100 Mbps 156 Troubleshooting the Pathlight VX SNC LEDs Each utility module and FC blade on the SNC has three LEDs that provide general status and activity information In addition the FC blade has FC activity LEDs SNC Front Panel Utility Module LEDs Each utility module provides a vertica
102. eck the box TZ Note The Virtual Media on Disk parameter does not actually remove virtual ET media from disk once the residency period is met it makes virtual media a candidate for removal Actual removal of data from disk only occurs when the disk fills to over 8596 of capacity To determine if a virtual media is still on disk look at the On Disk parameter of the Viewing the Virtual Media Summary Report on page 119 Y Note You can only manage storage policies if you are licensed for this FT Advanced Feature and it has been enabled on the Pathlight VX For more information refer to Enabling Advanced Features on page 103 VY Note Once a storage policy has been created it can only be modified Storage n policies cannot be deleted Pathlight VX User s Guide 109 1 Logon as a user with Administrator privileges 2 From the menu bar select Policies Setup Policies The Setup Storage Policy screen appears 3 Create or modify a storage policy e f you want to create a storage policy Click Create a b In the Enter Name text box enter a name for the new policy o In the Protection text boxes enter protection information d In the Enter Virtual Media on Disk text box enter capacity management information e Click Apply You want to modify a storage policy a Select the policy to modify and click Modify b Enter new settings in the following text boxes as appropriate Copies to Disk Extension Pool Minutes Before Copy
103. eft on disk for one or two days such as user shares Incremental backups which often have a short lifecycle may never be copied to tape As a result users may have two three or more policies based on how data is classified Associating Policies with ISV Media Pools Storage policies are assigned to groups of virtual media Determining the specific data that is written to these media is controlled by a backup application In order to guarantee that certain data classes for example email or user shares are moved correctly by storage policies the local administrator needs to configure the backup application supporting Pathlight VX to write each class of data to a different ISV media pool This way when storage policies are run against virtual media the data on the virtual media is moved correctly For example a policy is created in Veritas NetbackupO to back up three Exchange servers The policy is associated with a media pool called Exchange which contains media barcodes 001 002 and 003 On the Pathlight VX a storage policy is created for email called Exchange PVX and then is associated with virtual media barcodes 001 002 and 003 Any backups to virtual media 001 to 003 will now contain Exchange data and be controlled by the Exchange PVX storage policy As a best practice administrators should create ISV media pools based on how data needs to be protected Pools can be created around groups of servers for example data on servers A and
104. eges From the menu bar select Tools Activity Status The Tools Activity Status screen appears This page lists the alerts and messages related to system activity on the Pathlight VX Item Lists the Pathlight VX item a media s barcode Archive or Audit about which the message was generated Library Lists the physical or virtual library where the specified item is located Last Update Lists the date and time of the last alert or message related to the specified item Details Displays the contents of the most current alert or message related to the specified item Do one of the following Narrow the list of items a In the Apply Filter field enter barcodes barcode ranges wildcards or any combination of these separated by commas EXAMPLE 00ABO01 00AB20 00AB50 AB AB XX Note These values are case sensitive b Click Apply Filter e View additional alerts and messages for a specific item check the box next to the item and click History The Activity Status History screen appears and lists alerts and messages for the selected item The alerts and message appear in reverse chronological order with the most recent alert message at the top of the screen Monitoring the Pathlight VX Checking System Status Use this procedure to check the status of the Pathlight VX 1 Logon as a user with Administrator privileges 2 Doone of the following e In the lower right of the Pathlight VX Us
105. el or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The new user account was successfully created If Failure appears in the Progress Window The new user account was NOT created To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the new user account was not created To create additional user accounts repeat Step 3 on page 76 through Step 6 7 Click Close to close the Progress Window Related topics Modifying User Accounts Deleting User Accounts on page 79 Modifying User Accounts Use this procedure to modify passwords and privileges in Pathlight VX user accounts Y Note Only the Pathlight VX Administrator can modify a user account As a security best practice ADIC recommends that you periodically change A CAUTION the default admin password for the Pathlight VX For more information refer to Changing the Admin Password on page 30 1 Log on as a user with Administrator privileges 2 From the menu bar select Setup Users The Setup Users screen appears 3 Select the user account you want to modify TY Note If you want to change the name on a user account you must delete the pid existing user account and create a new one This procedure cannot be used to change the name of a user
106. emove from the Pathlight VX Click Apply Ifthe Make Available operation was selected a dialog box prompts you to confirm that you want to reset the availability of the selected media Click OK The Progress Window appears Ifthe Remove operation was selected the Progress Window appears o Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window e For the Make Available option the selected internal backup media was successfully made available for use in the Pathlight VX For the Remove option the selected internal backup media was successfully removed from the Pathlight VX and sent to the I E station of a physical library attached to the system Pathlight VX User s Guide 101 If Failure is shown in the Progress Window For the Make Available option the selected internal backup media was not made available for use in the Pathlight VX Forthe Remove option the selected internal backup media was not removed from the Pathlight VX and sent to the I E station of a physical library attached to the system To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the internal backup media operation was not successful 7 Click Close to cl
107. en upgrade Netscape If the problem is resolved close the service ticket Refer to Closing Service Tickets on page 138 If the problem is not resolved then modify the ticket according to the troubleshooting steps taken Refer to Modifying Service Tickets on page 137 Contact ATAC Refer to Getting More Information or Help on page 4 Pathlight VX User s Guide 171 172 Troubleshooting the Pathlight VX Glossary AMC ADIC Management Console Contains client server software The AMC server is used to manage the storage area network SAN and the library AMC version 4 0 is the first version of the software to provide access to two clients the AMC client which manages the SAN and the LMC client which manages the Scalar i2000 library Pathlight VX is supported by AMC ATAC ADIC Technical Assistance Center The ADIC customer help desk Availability A RAS attribute that is designed to maintain the usability of a storage solution AX100SC AX100 single controller enclosure A highly available cost effective alternative to direct attached storage that uses Fibre Channel as an interconnect interface Blade A PCB especially a board level component of the SNC Category A logical grouping of the SAN components belonging to a specific view For example subnet department location etc CE Customer Engineer An ADIC team member providing on site installation configuration preventative maintenance and remedial maintenanc
108. er Interface click System Status From the menu bar click Tools gt System Status Inthe Subsystem Status section select the component Y Note When selecting this option all open service tickets for the selected component T are listed The Tools System Status screen appears 3 In the Show Tickets option select one of the following Open Open service tickets for all components Closed Closed service tickets for all components All Open and closed service tickets for all components Y Note Selecting either option results in service tickets for ALL Pathlight VX is components being listed 4 Select a service ticket to be reviewed and click Details A service ticket window appears Scroll through the service ticket details to find the View Recommended Actions link Click the link to view the recommended actions or troubleshooting steps Ifthe problem is resolved close the service ticket Refer to Closing Service Tickets on page 138 Ifthe problem is not resolved a Modify the service ticket according to the troubleshooting steps taken b Refer to Modifying Service Tickets on page 137 c Contact the ADIC Technical Assistance Center Refer to Getting More Information or Help on page 4 Related topics Viewing Service Tickets on page 135 Modifying Service Tickets on page 137 Closing Service Tickets on page 138 Pathlight VX User s Guide 133 Understanding Service Tickets Administrative users use the P
109. er is controlled by plugging each power cord either in or out of an AC power source Shutting Down the System Software and the MS Use this procedure to shut down the system software and the MS 1 Logon the MS Refer to Virtual Library Summary on page 27 2 On the Pathlight VX Home page select Operations gt System Shutdown adic Pathlight VX Home Help Logout vpen2 Operations Media Management gt Library Management gt Drives Media Slots Mailbox Slots Media Capacity System Cancel Request Active Total Used Total Ful Total Full S h u td own 0 0 0 0 10 0 0 0 0 0 2 2 10 0 0 0 0 0 0 0 10 0 o 0 1 0 1 1 40 0 0 0 1 0 0 0 40 0 0 Pathlight VX User s Guide 19 The Shutdown Reboot screen appears d i E Path I ig ht VX Home Help Logout vpenguin2 Shutdown Reboot l e Shutdown Stops application software and powers down the system Login will be lost e Reboot Stops application software reboots system then starts application software Login will be lost Shutdown Shutdown 3 From the Shutdown Reboot screen select Shutdown and click Apply The Progress Window appears and displays the status of the selected process Once the Progress Window appears you cannot cancel the 4 4 CAUTION Shutdown process If you close the window by clicking the X in the upper right corner you will not see a confirmation of the success or failure of the
110. erviceability 1 From the menu bar select Reports Media Tracking The Media Tracking Report appears adic Pathlight VX vpent e This report lists all media in the system e The media state code is an internal number used mainly for serviceability Total Number of Media 11 vpen_lib VPENO0001 384 Virtual no physical tape in library pen lib VPEN0002 384 Virtual no physical tape in library vpen lib VPENO003 384 Virtual no physical tape in library vpen lib VPENOO004 384 Virtual no physical tape in library wpen lib VPENO005 384 Virtual no physical tape in library vpen lib VPENOD06 320 Scratch no physical tape in library vpen_lib VPENO007 320 Scratch no physical tape in library vpen lib VPEN0008 320 Scratch no physical tape in library wpen lib VPEN0009 320 Scratch no physical tape in library vpen lib VPENO010 320 Scratch no physical tape in library vpen_lib VPENOO11 320 Scratch no physical tape in library is For each piece of virtual media the report lists the following information Virtual Location The virtual library that contains the virtual media Barcode The barcode number of the virtual media The barcode number matches the barcode of the corresponding physical media State Code The current state of the virtual media expressed as a numeric state code State Description The description of the virtual media s state 2 Doone of the following Sort the location barcode state code and state de
111. es From the menu bar select Setup Virtual Library The Setup Virtual Library screen appears This screen lists all existing virtual libraries and for each library its library type From the list select the virtual library you want to delete Y Note You can delete only one library at a time Click Delete If the selected library still contains media and or drives you are prompted to export the media and delete the drives before proceeding A dialog box prompts if you want to delete the library Click OK to delete the library Related topics Creating a Virtual Library on page 53 Modifying a Virtual Library on page 56 Pathlight VX User s Guide 57 Working with Virtual Drives In the Pathlight VX virtual drives are located in virtual libraries The total number of virtual drives that can be created across all virtual libraries is determined by your Pathlight VX license To identify the number of virtual drives for which the Pathlight VX is licensed refer to Applying the Pathlight VX License on page 31 Creating a Virtual Drive You can create up to 20 virtual drives per FC blade Depending on the Pathlight VX configuration the SNC contains either 1 or 2 FC blades XX Note When virtual drives are created they are automatically assigned to the FC 58 blade s in round robin fashion For example the first virtual drive that is created is assigned to FC blade 1 The second virtual drive is assigned to FC blade 2 A
112. ey is applied to the Pathlight VX XX Note The Setup License screen updates to show the current licensed ES configuration Changing Network Settings Change network settings for the Pathlight VX on the Setup Network screen 1 Obtain the following Pathlight VX system information from the LAN administrator e Hostname IP Address Default Gateway Address e Subnet Mask Domain Name optional e Primary DNS optional 2 From the menu bar select Setup Network The Setup Network screen appears 3 Complete the following required fields using the information obtained from the LAN administrator e Hostname IP Address Default Gateway Address Subnet Mask Complete the following optional fields Domain Name optional Primary DNS optional Pathlight VX User s Guide 31 4 Click Apply The Progress Window appears which contains information on the status of setting the internal backup schedule TY Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The updated network settings were successfully applied to the Pathlight VX The Pathlight VX User Interface can now be accessed remotely through a Web browser using either the Hostname or IP address of the Pathlight VX If Failure appears in the Progress W
113. f Test A diagnostic testing sequence run when power is initially turned on RAS Reliability Availability and Serviceability Three key attributes of computing system design Reliability A RAS attribute that is designed to prevent failure of a storage solution SAN Storage Area Network A SAN is a dedicated high performance network whose primary purpose is the transfer of data along FC or high speed Ethernet connections between servers interconnect devices and storage peripherals SCSI Small Computer System Interface A parallel interface standard SE Systems Engineer An ADIC team member providing service and ongoing maintenance of an ADIC solution Serviceability A RAS attribute that is designed to accurately diagnose and report failures as well as minimize downtime in a storage solution 176 Glossary SFP small form factor pluggable A hot swappable input output device that plugs into an Ethernet port or slot linking that port with the network SNC storage networking controller ADIC term for a storage networking appliance The SNC enables high performance networked communications that support intelligence functionality within the Pathlight VX storage system SNMP Simple Network Management Protocol The protocol governing network management and the monitoring of network devices and their functions SPS Standby Power Supply The component of the Pathlight VX that provides backup power to one of the DPE
114. fault If Failure appears in the Progress Window The selected export rule was not set up as the default To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the selection was not set up as the default export rule To set a default export rule repeat Step 2 and Step 3 Click Close to close the Progress Window Pathlight VX User s Guide 83 Setting Default Media Access Default media access defines how physical media exported from the Pathlight VX will be handled when it is imported back into the Pathlight VX Available media access states are Scratch Direct Access Virtual and Unknown Depending on the access state selected data on the media can be discarded read back into the system directly from the media or written to virtual media Use this procedure to define media access for media has not yet been exported from the Pathlight VX Y Note This procedure defines the default access state that will be applied to media 2 currently in the Pathlight VX at the time the media is exported from the system A related procedure is to set the access rules for media that has already been exported from the Pathlight VX To navigate to the Set Media Access Rules operation select Operations Media Management Virtual gt Media Access Rules on the menu bar 1 Logon as a user with Administrator privileges 2 From the menu bar select Setup Default Media Access T
115. g is 75 Media will not be a candidate for Early Tape Creation if it is less than 75 full Early Tape Creation Window Enter Start Time Creates a window when Early Tape Creation will be active Early Tape Creation Window Enter End Time Creates a window when Early Tape Creation will be active All Day is the default setting to allow Early Tape Creation to happen at any time It is recommended that this process run in the background while no other processes such as backups are running b Click Apply The Progress Window appears TZ Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window Early Tape Creation was successfully enabled If Failure appears in the Progress Window Early Tape Creation was NOT enabled To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information c Click Close to close the Progress Window 104 Performing Advanced Tasks and Operations f Storage Policies is selected a Decide whether you want to create an application window to suspend storage policies on the Pathlight VX f you want to create an application window specify values in the Enter Start Time Enter End Time and Select Days parameters and click Next
116. g the Physical Library Report 120 Pathlight VX Reports Viewing the Physical Media Report The Physical Media Report lists the media currently located in the physical tape libraries connected to Pathlight VX If the report spans multiple screens use the left and right arrows at the bottom right to scroll through the screens The report lists up to 100 listings per screen 1 From the menu bar select Reports Media Summary Physical The Physical Media Report appears adic Pathlight VX vpenguin5 Total Number of Media 23 lib1 000003 LTO L2 Internal Backup No 1 NIA NIA NIA NIA NA lib1 000004 LTO L2 Service No 0 NIA N A N A N A NA lib1 000005 LTO L2 Application No 0 NIA NIA NIA NIA NIA lib1 000024 LTO L2 Application No 0 N A N A NIA NIA N A lib1 000025 LTO L2 Application No 0 NIA NIA NIA NIA NIA lib1 000041 LTO L2 Application No 0 NIA N A NIA NIA NIA lib1 000075 LTO L2 Application No 3 NIA NIA 199 84 GB 0 1668 99 92 lib1 000076 LTO L2 Application No 0 N A N A NIA NIA NIA lib1 000081 LTO L2 Application No 1 NIA NIA NIA NIA NIA lib1 000082 LTO L2 Application No 0 NIA NIA NIA NIA NIA lib1 000083 LTO L2 Application No 0 NIA NIA NIA NIA NIA lib1 000084 LTO L2 Application No 1 N A NIA 199 84 GB 018GB 99 9296 lib1 000085 LTO L2 Application No 1 N A NIA 199 84 GB 0 16 GB 99 9296 lib1 000086 LTO L2 Application No 0 NIA NIA NIA N A NIA lib1 000087 LTO L2 Application No N A N A N A N A N A lib1 000088 LTO L2 Application No
117. ge disk and controls the location where data is written on the disk The MS provides policy based data management with data placement based on access requirements usage and age The MS is also responsible to control one or more physical libraries attached to the Pathlight VX The MS periodically queries the physical libraries for status changes and available media The MS is a 2U enclosure that together with the SNC and in some configurations the FC switch constitutes the Pathlight VX Controller In the rack the Pathlight VX Controller is covered by the ADIC bezel Figure 2 shows the front view of the MS with the SCSI hard drives and power button identified The MS front panel is visible when the Pathlight VX bezel is removed Figure 2 identifies the location of the MS power button To start up or A CAUTION Shut down the MS refer to Starting Up and Shutting Down the Pathlight VX on page 17 do not simply press the power button Failure to follow this procedure can interfere with the Pathlight VX s operation Figure 2 MS front view SCSI hard drives Power button 1 Depending on the specific Pathlight VX configuration the SNC houses either 1 or 2
118. ging Physical Library Modes You must take a physical library offline in these situations Before removing and replacing a drive in the library Before performing maintenance on the library Use this procedure to change the library mode for a physical library 1 From the menu bar select Operations Library Management Physical Library Mode The Operations Physical Library Mode screen appears and lists the physical libraries attached to the Pathlight VX For each library the serial number library type and current mode online or offline are listed 2 Select the physical library or libraries for which you want to change the mode and click Apply A dialog box prompts you to confirm the library mode change for the selected libraries 3 Click OK to confirm the library mode change The Progress Window appears which contains information on the status of the library mode change TY Note Once the Progress Window appears you cannot cancel or stop this zg action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is not shown If Success appears in the Progress Window The library mode was changed for the selected physical library or libraries If Failure appears in the Progress Window The library mode was NOT changed To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the l
119. he Pathlight VX The system will use these settings when it sends system notifications and alerts by e mail through the customer s SMTP e mail server To enable Pathlight VX system notifications and alerts to be successfully A CAUTION sent by e mail through the customer s SMTP e mail server certain e mail settings must be configured If these settings are not configured Pathlight VX notifications and alerts will not be sent by e mail Each failed attempt to send a notification or alert by e mail causes a service ticket to be created 1 Logon as a user with Administrator privileges 2 From the menu bar select Setup gt E mail Configuration The Setup E mail Configuration screen appears and lists the following fields Enter SMTP Server IP Address The SMTP server is the e mail server that the customer wants to use to transmit Pathlight VX notifications and alerts Enter the SMTP server s IP address in this field Select Authentication Indicates whether the selected SMTP server specified in the Enter SMTP Server IP Address field requires authentication an account name and a password If the SMTP server requires authentication select Password If the SMTP server does not require authentication select None Enter Account Name If the SMTP server requires authentication the account name to access the SMTP server If the SMTP server does not require authentication this field is greyed out not selectable Enter Account Pas
120. he Setup Set Default Media Access screen appears 3 In the Select Default Access Rule drop down list select the default media access to assign to media when it is exported from the Pathlight VX Available media access states are Scratch Data on the media is not preserved and can be overwritten by new data Y Note If a restore operation is attempted on media marked as Scratch then the operation fails To restore data on Scratch media change the media access state to Virtual or Direct Access Direct Access The media is automatically placed in a physical drive and its data is read directly to the backup application The data is not restored to virtual media in the Pathlight VX e Virtual Data on the media is restored to virtual media in the Pathlight VX Unknown The media is treated as a media that the Pathlight VX has never used When unknown media is imported into the Pathlight VX the system prompts the user that unknown media has been detected and a media handling method needs to be specified Refer to Performing Required Actions on page 43 84 Performing Advanced Tasks and Operations 4 Click Apply The Progress Window appears which contains information on the default media access state being changed Y Note Once the Progress Window appears you cannot cancel or stop this action x However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT s
121. he X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The media import operation was successfully cancelled for the selected media If Failure appears in the Progress Window The media import operation was NOT cancelled for the selected media To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the media import operation was not cancelled for the selected media To cancel the media import operation for selected media repeat Step 1 and Step 2 3 Click Close to close the Progress Window Physical media ready for removal from physical library 1 E station is the requested action This action appears when media is ready to be removed from a physical library attached to the Pathlight VX NOTE This required action also causes an Admin Alert to appear on the Pathlight VX User Interface 1 Click the link to view the message The Physical Media Ready for Removal screen lists the barcodes of media ready for removal from the I E station mailbox of the physical library 2 Remove the media from the physical library s mailbox 46 Performing Basic Tasks and Operations Required Action Archived media returned indicate resolution is the requested action Procedure This action appears when previously archived physical media is re inserted in
122. he library settings Volser ASC Mixed Media etc IBM 3583 LTO 1 LTO 2 LTO 3 Verify the library settings Volser ASC Mixed Media etc IBM 3584 LTO 2 Verify the library settings Volser ASC Mixed Media etc The IBM 3584 has only been certified for use with Pathlight VX if the Advanced Library Management System ALMS is enabled ALMS enables partitioning of the library into multiple logical libraries Do not configure Pathlight VX to work with a 3584 library that is not configured to run with ALMS The only way to insert cleaning media is to use a front panel on the IBM 3584 Library using the option Insert Cleaning Media This does not assign cleaning media to any IBM logical partition Without this assignment to any IBM logical partition recognition of cleaning media by any IBM logical partition is not possible by PVX and StorNext applications If multiple partitions are configured perform these actions on the Operator panel Navigate to Settings gt Insert Notification and enable the notification If the notification is disabled then there is no prompt for a partition The Pathlight VX does not track the media as exported and continues to display a media ready to export message When exporting physical media from the library 1 On the Operator panel select the partition associated with the Pathlight VX 2 Remove the media from the I E station When importing cleaning media to
123. he physical library Export to Storage Slot The media is exported to a slot in the storage area of the physical library Pathlight VX User s Guide 91 92 Click Apply The Progress Window appears Y Note Once the Progress Window appears you cannot cancel or stop this action E However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window For the Export option the offline media was successfully exported to the I E station For the Import option the offline media was successfully imported to the virtual library If Failure appears n the Progress Window For the Export option the offline media was NOT exported For the Import option the offline media was NOT imported To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the offline media operation was not successful Click Close to close the Progress Window Performing Advanced Tasks and Operations Removing Media from the Pathlight VX Use the procedures in this section to remove different types of media from the Pathlight VX by sending it to the I E station of an attached physical library You can remove Application Cleaning Disk Extension Internal Backup and Service media Removing Application Media Use this procedure to remove application me
124. he problem This is a sample Recommended Action screen Recommended Actions 0000 FC Blade SFP SFP Not Supported IF THEN The service ticket The SFP is a type that is not supported in the FC Blade The invalid SFP indicates an SFP is not must be replaced with a supported SFP supported For information on supported SFPs and replacing the invalid SFP refer to the most recent SFP Tech Bulletin posted on CS Web https csweb01hg a Com The problem IS resolved Close the service ticket Refer to Closing Service Tickets The problem is NOT Contact the ADIC Technical Assistance Center resolved In the USA 800 827 3822 Outside the USA toll free 00 800 9999 3822 On the Web http dic com techsup Previous Page Print Document Close Window E2005 ADICO Al rights reserved 3 Click Cancel to close the screen Y Note For information on analyzing service tickets and obtaining additional information about a reported problem refer to Modifying Service Tickets on page 137 Related topics Checking System Status on page 133 Modifying Service Tickets on page 137 Closing Service Tickets on page 138 136 Monitoring the Pathlight VX Modifying Service Tickets Use this procedure to add information to a service ticket related to system troubleshooting and to view the current status of a problem reported by the Pathlight VX All modified entries are kept with the ticket number and ticket summary when the ser
125. hen monitoring or troubleshooting the Pathlight VX Y Note The utility module FC blade and FC switch do not have audible alarms Ifthe MS sounds an alarm then a sub component has failed To identify the failed component refer to MS LEDs on page 152 If the failing component cannot be determined a Check the Pathlight VX system status for a RAS event Refer to Checking System Status on page 133 b View the service ticket s that could possibly identify the problem c Follow the recommended actions of the service ticket s If the Pathlight VX has not generated a RAS event and the failing component cannot be determined contact ATAC to close the service ticket s If the problem has not been resolved a Modify the service ticket according to the troubleshooting steps taken b Contact ATAC Refer to Getting More Information or Help on page 4 Troubleshooting Pathlight VX User Interface Issues The Pathlight VX User Interface supports the following browsers Internet Explorer 5 5 Internet Explorer 6 0 Netscape 7 x Y Note Netscape 7 1 does not allow multiple user accounts to log onto the same ai machine Any user that logs off will log off all other logged in sessions on the same machine If the Operation Completed message does not display refer to HTTP Proxy Settings on page 143 If the Internet Explorer version is NOT 5 5 or higher then upgrade Internet Explorer If the Netscape version is NOT 7 0 or higher th
126. hlight VX A The Pathlight VX system is shutting down Additional Information This page will automatically refresh System shutdown will take a few minutes please be patient Percentage Complete E 10 During the shutdown process you will lose connectivity to Pathlight VX before the system reboots This is an expected result of the reboot process W Note If Failure displays in the Progress Window The Pathlight VX did not start the reboot process Capture the Pathlight VX system state and contact ATAC Refer to Capturing a System State on page 144 For contact information refer to Getting More Information or Help on page 4 26 Getting Started with Pathlight VX Navigating the Pathlight VX User Interface This is the Home page of the Pathlight VX User Interface The Virtual Library Summary and the System Summary areas are identified In the navigation bar the Policies drop down menu only appears if the Storage Policies Disk Extension Advanced Feature has been licensed adic Pathlight VX Home Help Logout Virtual Library vpenguin2 Summary J a Virtual Library Summary Active Total Used Total Full Total Full Onlin 0 2 4 45 3 Co lox System Summary wet 2 i 1 System Summary FC Blade Used Available RAID Disk 14GB 11TB Management Server Disk Extension Media 1media 3 media Physical Library vv Virtual Library Summary Virtual Library Summary information is available at the top
127. hlight VX specific parameters rather than to the default parameters Physical Tape Drive Functionality Test Verifies the operational function of a physical drive Y Note To run this Health Check Service media must be available in the Pathlight VX XX Note To run this Health Check the selected drive must not be in use If the drive is x being used when the Health Check run the Health Check will fail Fora selected Health Check view the most recent log file In the Status section next to the Health Check options click the link to the Health Check log file you want to view Fora selected Health Check view a log file from the Health Check history Select a Health Check option and click Logs The Health Check History screen appears and lists up to 5 log files for the Health Check including the date and time when it was performed To view a specific log select the log file and click Apply The Pathlight VX displays the Progress Window which contains information on the status of the selected Health Check f Success appears in the Progress Window The Health Check request was successfully submitted When the Health Check is complete the Status section updates to list the date of the Health Check operation and Pass Fail status If Failure appears in the Progress Window The Health Check request was NOT submitted To view the troubleshooting procedures click View Recommended Actions To view the error details click Error L
128. hown f Success appears in the Progress Window The default media access state was successfully set If Failure appears in the Progress Window The default media access state was NOT set To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the media access rule was not set To set a media access rule repeat Step 2 on page 84 through Step 4 Related topics Creating Virtual Media on page 61 Deleting Virtual Media on page 67 Exporting Virtual Media on page 63 Recycling Virtual Media on page 65 Setting Virtual Media Attributes on page 69 Setting Media Access Rules Pathlight VX User s Guide 85 Setting Media Access Rules Media access rules define how physical media exported from the Pathlight VX will be handled when it is imported back into the Pathlight VX Available media access rules are Scratch Direct Access and Virtual Depending on the access rule selected data on the media can be discarded read back into the system directly from the media or written to virtual media Use this procedure to define media access for media that has already been exported from the Pathlight VX Y Note This procedure defines how media that has already been exported from the Pathlight E VX will be handled when it is imported back into the system A related procedure is to define the default access state that will be applied to media currently in the Pathlight VX
129. ht VX license 31 DAE changing admin password 30 front VIEW caia ila Dee nG 10 changing network settings 31 LEDS LCC 2 eee ee eee 166 internal backup schedule 102 date setting AA 32 managing support and system notifications 34 default export rule setting 83 setting date 0 eee eee 32 default media access setting 84 setting time 0 ee ee eee 32 deleting setting time zone 000 32 system notfication o o 41 basic tasks and operations performing 43 user account occ 79 browser version problem 143 virtual drive ooo 60 Pathlight VX User s Guide 179 virtual library virtual media deleting system state disabling advanced features disabling support notfication disk extension media changing attributes managing reclaiming space removing Disk Extension Space Usage Report documents additional latest versions downloading system state DPE front view LEDs storage processor DPE DAE LEDs front panel LEDs power supply cooling module 1 drives supported 2 2 0005 11 E Early Tape Creation configuring 111 enabling advanced features 103 support notfication 35 Entry Level configuration 6 export rule default 83 expo
130. ia that are in the process of being synchronized 1 From the menu bar select Operations Media Management Physical Application The Operations Manage Application Media screen appears H Home Help Logout m Pathlight VX vpenguin2 5 DAT Operations Manage Application Media T e Please selectthe operation you wish to perform e The Archive advanced feature must be enabled for the Archive media option to be available Select Operation Archive media O Export offline media to IE station O Import offline media to virtual library 2 In the Select Operation area select Archive media and click Next The Operations Archive Media screen appears with Archive Media selected in the Select Desired Operation area adic Pathlight VX Operations Archive Media e Select the e Then lion you wish do prr Select Desired Operation Archive media v Total Number of Media 3 EJ 000075 LTO L2 vidda Ready for archive O 000004 LTO L2 vidos Ready for archive CO 00085 LTO L2 v100a Ready for archive C Witte Protect Virtual Copy lt Back Appiy Came Y 112 Performing Advanced Tasks and Operations 3 Inthe Select Desired Operation area select an operation to perform Create physical tapes This option synchronizes data on the virtual media and its physical counterpart Data on the virtual and physical media must be synchronized before media can be archived When this operation is selected the
131. ia that does not need to be copied to physical media tape check the Never Copy box Virtual Media on Disk Specifies whether data should ever be removed from the Pathlight VX disk If data should always reside on disk check the Never Remove box If data should be removed from disk when the disk threshold watermark is reached do not check this box Y Note Data removal from disk only occurs when the disk fills to more than 85 capacity When this internal threshold is reached Pathlight VX clears out virtual media until the disk usage falls to less than 75 of capacity To determine if specific virtual media is still on disk refer to the On Disk parameter of the Detail Media Report accessed from the Virtual Media Summary Report Refer to Viewing the Virtual Media Summary Report on page 119 Pathlight VX User s Guide 105 d Click Apply The Progress Window appears Y Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window Storage Policies were successfully enabled IfFailure appears in the Progress Window Storage Policies were NOT enabled To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information e Click Close to close the Progress W
132. ibrary mode was not changed To change the library mode of a physical library repeat Step 1 through Step 3 4 Click Close to close the Progress Window Renaming a Physical Library Pathlight VX applies a default naming convention to physical libraries when they are created naming them lib1 lib2 and so on Use this procedure if you want to rename a physical library 1 From the menu bar select Operations Library Management gt Physical gt Rename Library The Operations Rename Physical Library screen appears All physical libraries attached to the Pathlight VX are listed along with their serial numbers 2 Select the physical library you want to rename and click Next The Rename Physical Library Physical Library screen appears where Physical Library is the name of the selected library 50 Performing Basic Tasks and Operations 3 Enter the new name of the physical library and click Apply The Progress Window appears which contains information on the status of the operation to rename the selected physical library TY Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is not shown If Success appears in the Progress Window The selected physical library was successfully renamed If Failure appears in the Progress Window The selected physical library was not renamed To view
133. ick Apply The Progress Window appears 2 Progress Window Microsoft Internet Explorer DER adic Pathlight VX vpenguin2 WORKING Action Capturing System State Status In Progress Elapsed Time 00 02 35 Y Note Once the Progress Window appears you cannat cancel or stop this 7 action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The system state was successfully captured If Failure appears in the Progress Window The system state was NOT captured To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the system state was not captured To capture an additional System state repeat Step 1 on page 144 through Step 3 4 Click Close to close the Progress Window The Tools Capture System State screen appears 5 Download the captured state Refer to Downloading a System State on page 146 Related topics Downloading a System State on page 146 Deleting a System State on page 148 Pathlight VX User s Guide 145 Downloading a System State Use the Capturing a System State feature to obtain and preserve detailed information about Pathlight VX hardware and software in logs that can be reviewed and analyzed Use the Downloading a System State Capture feature to save the capture state to a local
134. ick Error Log for information on why the blank physical media was not changed To change blank physical media repeat Step 2 through Step 4 5 Click Close to close the Progress Window Related topics Performing Required Actions on page 43 90 Performing Advanced Tasks and Operations Managing Offline Media After virtual media is taken offline and exported to a storage slot in the physical library as offline media it can be either exported to the I E station for removal from the physical library or imported to a virtual library in the Pathlight VX From the menu bar select Operations Media Management Physical Application The Operations Manage Application Media screen appears 6 Select an offline media operation Do one of the following Export the offline media to the I E station on the physical library This option causes the offline media to be moved to the I E station where it can be removed from the library a Select Export offline media to I E station and click Next The Application Media Export Offline Media screen appears For each media the screen lists the following information the media s barcode media type the amount of used space on the media and the amount of free space on the media Select the offline media to export to the I E station on the library and click Apply The Progress Window appears Import the offline media to a virtual library on the Pathlight VX This option causes the offline me
135. ide 37 Creating a System Notification The Pathlight VX System Notification feature sends e mail to the designated recipient with information about system conditions that require repair and impending system failures 1 From the menu bar select Setup Notification The Setup System E mail Notifications screen appears 2 Click Create to create an e mail notification The Create System E mail Notification screen appears adic Enter Email Address steve jones company com y Pathlight VX Create System Email Notification e Fillin an email address below to receive system notifications e Notifications will be sentfor events atthe selected alert level and higher e When a new address is entered a confirmation email will be sent to the new address e Ifthe confirmation email is not received please verify that the address was entered correctly High High and Medium All Home Help Logout vpenguin2 3 Inthe Enter Email Address field enter the e mail address of an individual who should receive Pathlight VX notifications 4 From the Select Alert Level drop down menu select the alert level when a designated individual should receive a notification System alert levels include one or more events based on severity Refer to Table 4 for descriptions of event severity and system alert levels Available system alert level options are High High and Medium and All Available event severity levels are Low Medium an
136. ied system The Pathlight VX provides the off site security long term protection and value of tape all in a cost effective easy to manage solution The Pathlight VX offers the following features and benefits Provides an integrated backup and restore solution Increases the reliability and performance of your most difficult backup jobs Leverages existing environment processes and applications by presenting itself as a virtual library composed of virtual tape drives and virtual tape cartridges Creates tapes for export outside the backup window without impacting backup application or server performance Provides improved performance disk speed for faster backup and restore Ensures backup success by integrating AX100SC SATA or CX300 ATA RAID to provide fault tolerance hot swap ability as well as scalable capacity and performance Provides a single point of management for installation configuration and administration Leverages hardware building blocks and common software to scale capacity and performance as well as provide redundancy for higher availability This strategy protects end users investment and lowers their total cost of ownership Pathlight VX User s Guide 5 Figure 1 shows a front view of the Pathlight VX consisting of the Pathlight VX Controller Management Server MS SNC and in some configurations an FC switch and RAID storage disk In Figure 1 the Pathlight VX bezel covers the components in the Pathligh
137. indow Related topics Managing Offline Media on page 91 Configuring Early Tape Creation on page 111 Managing Internal Backup Media on page 101 Disabling Advanced Features Pathlight VX offers Advanced Features such as Archive Early Tape Creation and if licensed Storage Policies Both Archive and Early Tape Creation can be disabled Once active Storage Policies cannot be disabled 1 Logon as a user with Administrator privileges 2 From the menu bar select Setup Advanced Features The Setup Advanced Features screen appears and lists the Advanced Features For each feature its state is displayed Enabled or Disabled 3 Select the Advanced Feature you want to disable To disable Archive 1 Select Archive and click Next The Advanced Features Archive screen appears e Ifthe Pathlight VX contains virtual media that have been archived the Advanced Features Archive screen prompts that Archive cannot be disabled until the archived media are brought back into the Pathlight VX a Bring the archive media back into the Pathlight VX by reverting them Refer to Reverting Archive Media on page 114 b After the archive media are reverted return to this step If the Pathlight VX does not contain any virtual media that have been archived the Advanced Features Archive screen indicates that Archive will be disabled 2 Click Apply A confirmation screen appears and prompts that Archive will be disabled 106 Performing
138. indow The updated network settings were not applied To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the updated network settings were not applied To change network settings repeat Step 2 through Step 4 Setting the Date Time or Time Zone This feature enables you to set the date time or time zone on the MS The time setting can be adjusted manually or synchronized with Network Time Protocol NTP The default time zone setting is Greenwich Mean Time GMT 1 2 32 Log on as a user with Administrator privileges From the menu bar select Setup Date amp Time The Setup Date amp Time screen appears and displays the Date amp Time and NTP Setting panes Set the date time and or time zone for the Pathlight VX The date and time can be manually set or synchronized with NTP The time zone must be set manually Setting the Date The date can be set manually or synchronized with NTP To manually set the date a In the Select Date field specify the date b Goto Step 4 on page 33 To synchronize the date with NTP a In the NTP field select Enable b In the Enter IP Address 1 field enter the IP address of the NTP server with which to synchronize the Pathlight VX Click Test to verify that the Pathlight VX can access the specified server c Optionally in the Enter IP Address 2 field enter the IP address of a second NTP server
139. information 4 Click Close to close the Progress Window The Setup Advanced Features screen refreshes and indicates that Early Tape Creation is disabled Related topics Enabling Advanced Features on page 103 Reverting Archive Media on page 114 Pathlight VX User s Guide 107 Managing Storage Policies Storage policies is a licensed Advanced Feature of Pathlight VX that defines how to store media Storage policies are user defined management functions that automatically create one or more copies of data on tape and then release the data on disk as it ages If you are licensed to use storage polices you can manage them from the Setup Policies screen Storage policies are a powerful tool that enable you to customize the sizing of the Pathlight VX based on the amount of disk needed for high speed backups and restores and the amount of physical tape library space needed for on site storage However if storage policies are not set up and administered correctly policy management can degrade Pathlight VX performance Review the following implementation considerations before creating storage policies 108 How Many Policies to Create The number of policies needed depends on the user s classification of data For example certain data may need to be immediately copied to physical media tape but stay on disk for a long time such as CxO data Other data that may not require high speed restores may be quickly copied to tape but only l
140. ion Virtual Libraries Shows the virtual libraries available on the Pathlight VX To view a report on the virtual libraries click Virtual Libraries For more information refer to Viewing the Virtual Drive Summary Report on page 119 Drives For each virtual library shows the total number of drives in the library and the number of active drives To view a report on the virtual drives click Drives Refer to Viewing the Virtual Drive Summary Report on page 119 Media For each virtual library shows the total number of media in the library and the number of used media To view a report on the virtual media click Media Refer to Viewing the Virtual Media Summary Report on page 119 Slots For each virtual library shows the total number of slots in the library and the number of slots that are full contain media Each slot can hold one medium virtual tape Mailbox Slots For each virtual library shows the number of mailbox slots in the library that are full contain media Media Capacity Used For each library shows the percentage of media that has data written to it Pathlight VX User s Guide 115 Viewing the Virtual Library Summary Report The Virtual Library Summary Report lists the virtual libraries configured on the Pathlight VX The contents of this report vary depending on whether you are a user with Administrator privileges or not If the report spans multiple screens use the left and right arrows at the bottom right of
141. ionally assigned to a different media pool 1 Logon as a user with Administrator privileges 2 From the menu bar select Tools gt Media Change Media Media Pool The Tools Change Media Pool screen appears This screen lists the blank media that can be reassigned to the Unknown media pool For each media its barcode associated media pool and physical library and media type are listed 3 Doone ofthe following e Select the blank physical media to be assigned to the Unknown media pool by checking the box next to the media s barcode OR Narrow the media list a In the Apply Filter field enter barcodes barcode ranges wildcards or any combination of these separated by commas EXAMPLE 00ABO01 00AB20 00AB50 AB AB Y Note These filter values are case sensitive b Click Apply Filter 4 Click Apply The Progress Window appears TZ Note Once the Progress Window appears you cannot cancel or stop this action E However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The blank physical media was successfully changed reassigned to the Unknown media pool If Failure appears in the Progress Window The blank physical media was NOT successfully changed reassigned to the Unknown media pool To view the troubleshooting procedures click View Recommended Actions To view the errors cl
142. ions changing virtual and physical library modes renaming a physical library and canceling a pending request Performing Required Actions The Action Required feature notifies Pathlight VX customers of actions that require user intervention Each required action has a link that enables the user to intervene as necessary For example the Unknown Media required action prompts the user to select a media pool from a pre defined list to which to assign new media in the Pathlight VX 1 Logon as a user with Administrator privileges 2 Doone of the following Click Action Required The Tools User Action Required screen appears OR e Click ToolsRequired Actions The Tools User Action Required screen appears Pathlight VX User s Guide 43 Required Action Unknown media in the system indicate media pool is the requested action Procedure This action appears when media is introduced into the Pathlight VX You can either import the media into a selected media pool or cancel the import operation To import media refer to the steps below To cancel the media import refer to the steps on page 46 To import the media into the Pathlight VX 1 Click the link to view the media type The Define Unknown Media screen appears 2 Select media for the action Do one of the following a From the list select the media OR b Narrow the media list In the text box to the right of Apply Filter enter barcodes bar
143. ith the power buttons and port readiness LED identified For information about this LED refer to FC Switch LEDs on page 169 Figure 4 FC switch front view port readiness LED power buttons 1 Depending on the specific Pathlight VX configuration the SNC houses either 1 or 2 FC blades The Entry Level Configuration has 1 FC blade in the SNC The Standard and High Performance Configurations have 2 FC blades in the SNC 2 The FC switch is not included in either the Pathlight VX Entry Level or Standard Configurations 8 Description RAID Storage Disk The Pathlight VX uses high speed low cost AX1005C SATA or CX300 ATA RAID as its storage disk The storage disk is presented as a RAID When data is processed in the Pathlight VX it is sent from the backup application to the SNC assigned to a virtual library and virtual tape and then written to the RAID storage disk AX100SC The Pathlight VX 450 uses 2 AX100SC enclosures as the RAID component Figure 5 shows the front of an AX100SC disk enclosure and identifies its LEDs For more information about these LEDs refer to AX100SC LEDs on page 161 Figure5 AX100SC front view Fault LED Fault LED Disk activity LEDs Disk activity LEDs DPE The Pathlight VX 650 uses CX300 enclosures as the RAID component The CX300 is referred to as the disk processor enclosure DPE Each DPE is tandemed with a standby power supply SPS and cabled to up to 3
144. ithin this document are the property of their respective owners Trademarked names are used solely for identification or exemplary purposes and any omissions are unintentional ADIC is a registered trademark of Advanced Digital Information Corporation Published February 2006 Document Number 6 00020 03 Rev A Product Safety Statements eee PrecautiOrs cto trees aks Que dada de D M eee Npa piba kala a kaa rad ease eit d Managing the System i prre corie Erme en hh eee nes System Placement and Exposure ooo Che ita terere tte A Rhee edle ei p cetur edu s ee EN duet ee Ventilation toros ctt AG docte ANT eoa RED RT Med Gul doe act See ame E ie Waste Electrical and Electronic Equipment Directive l l essen Product Model Number 2 2222 a a al hb hh hens Explanation of Symbols and Notes eh Other Documents you Might Need o oooccccoc hh Getting More Information or Help e ae Pathlight VX Overview ae cintre eel e rh hh sh hy hh eh ds Pathlight V X Models a a a N AN ee Meet ved la Ru obs vele Pathlight VX Components Management Server sit cic stages bru Ra ME Gas asa uh E eaa katie area M RO Rok e ea bent d soU igexc mee Eccc RAID Storage DISK curse cube nece s ne done once ex EUR D a Dee Re n CR doa Pathlight VX and Attached Physical Libraries aaaea Pathlight VX and an External Aggregation Switch saasaa aaua ee e Pathlight VX User s Guide lii Logging On and Logging
145. ity LED Color State Description Green OFF Indicates that no power is supplied to the enclosure Verify that the power cables are connected ON Indicates that power is on Amber ON Indicates that the MS has shut down but power is still supplied to the enclosure 154 Troubleshooting the Pathlight VX MS Back Panel FC HBA LEDs The FC HBA provides two status LEDs Figure 16 shows their location and Table 9 describes their function Y Note The location of LEDs on the FC HBA card may differ depending upon the card manufacturer Figure 16 MS FC HBALEDs Hle LL JL green LED H g amber LED oo Table 9 MS FC HBA LED Activity LED Color State Description Green OFF Indicates that there is no power Verify that the power cables Amber OFF are connected and the MS is turned on Green ON Indicates that power is on Amber ON Green ON Indicates that the FC HBA is online Amber OFF Green OFF Indicates that a link has been established Amber ON Green OFF Indicates a loss of synchronization Amber Flashing 2x sec Green Alternate green and Indicates a firmware error Amber amber flashing 2x sec Pathlight VX User s Guide 155 MS Back Panel Ethernet LEDs The MS provides four Ethernet ports two on the motherboard and two on a plug in network card Each port provides two LEDs Figure 17 shows their location and Table 10 and Table 11 describ
146. ity Date Time The date and time of the user s last action on the Pathlight VX Login Location The name of the computer used to access the Pathlight VX 2 Onthe menu bar click File Close to close the report Pathlight VX User s Guide 129 130 Pathlight VX Reports Monitoring the Pathlight VX Use the procedures in this chapter to monitor system activity in the Pathlight VX such as viewing administrative alerts and messages This chapter also contains procedures to view modify and close service tickets This chapter contains the following sections Viewing Activity Status on page 132 e Checking System Status on page 133 Viewing Service Tickets on page 135 e Modifying Service Tickets on page 137 Closing Service Tickets on page 138 TA Pathlight VX offers several types of notifications that monitor system activity and alert W Note ka l l Nana recipients of events or problems that may require attention The support notification alerts the ADIC Technical Assistance Center ATAC of Pathlight VX problems System notifications provide e mail alerts to designated individuals For more information about these notifications refer to Managing Support and System Notifications on page 34 Pathlight VX User s Guide 131 Viewing Activity Status The Activity Status screen displays administrative alerts and informational messages about system activity in the Pathlight VX 1 2 132 Log on as a user with Administrator privil
147. l strip of three LEDs Figure 18 shows their location and Table 12 describes their function Figure 18 Utility Module LEDs Ethernet link Ethernet link Ethernet activity Ethernet activity Table 12 Utility Module LED Activity LED Color State Description Ethernet link Green ON Indicates that the Ethernet connection is active Ethernet activity Amber Flashing Indicates data activity ATTN Blue OFF Indicates no attention conditions Flashing or ON Utility module requires attention Refer to the description of the ATTN LED activity beneath this table STS Amber OFF Indicates no health or environmental problems RDY Green Flashing 1x sec Indicates that processor status is normal The ATTN LED provides the following information Flashing Blinks occur in patterns that indicate the problem For example Figure 19 provides a graphical representation of the blink pattern for problem code 3 Blink patterns repeat until the problem is solved For information on blink patterns see TABLE 10 ON The other utility module has detected a failure of this utility module has taken this utility module off the internal serial bus has taken over control of both internal serial buses Figure 19 Blink Pattern Example 3 blinks 3 seconds Pathlight VX User s Guide 157 U Note Note the blink pattern for the problem code so you can report it to ATAC if v necessary For contact info
148. leshooting the Pathlight VX HTTP Proxy Settings When using a VPN or HTTP proxy connection to access the Pathlight VX User Interface Internet Explorer only works properly if the HTTP proxy settings are correctly enabled Use this procedure to enable the HTTP1 x proxy settings 1 Onthe Windows Start menu select Settings Control Panel Internet Options The Internet Options window appears a A oc N Click the Advanced Tab Scroll down the list to HTTP 1 x Settings Verify that Use HTTP 1 x is selected Verify that Use HTTP 1 x through proxy connections is selected Supported Browser Versions The Pathlight VX User Interface supports these Internet browsers Internet Explorer 5 5 and later versions Netscape 7 x W Note W Note Internet Explorer For best results when using an Internet browser to access the Pathlight VX Service and User Interfaces verify these settings JavaScript active scripting is enabled in the Security settings of the browser Pop up blocker is disabled Page caching is disabled If you are logged on the Pathlight VX User Interface using multiple Netscape 7 1 windows on the same laptop or PC and you log off any one of them Netscape 7 1 may terminate the other sessions It does not make any difference if you are logged on the same Pathlight VX or different Pathlight VX systems Use this procedure to determine the Internet Explorer version 1 Launch Internet Explorer 2 Onthe
149. library 7 Click OK The Progress Window appears XX Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The selected virtual media was successfully moved to the specified location In the Pathlight VX backup application run an audit of the library The audit ensures that the virtual media and its new location are recognized by the backup application To move other virtual media repeat Step 2 on page 88 through Step 7 If Failure appears in the Progress Window The selected virtual media was not moved to the specified location After a few seconds retry the move Another process may have been running that interfered with the move operation 8 Click Close to close the Progress Window Pathlight VX User s Guide 89 Reassigning Physical Media to the Unknown Media Pool Use this procedure to change reassign selected physical media back to the Unknown media pool if it was unintentionally assigned to a different media pool such as Application Internal Backup Disk Extension or Cleaning After changing to the Unknown media pool navigate to the Define Unknown Media screen and move selected media into the correct media pool Y Note Only blank unused media can be reassigned to the Unknown media pool if it was unintent
150. lick Error Log for information on why the library was not created with the specified library and drive parameters To create another virtual library repeat Step 2 on page 53 through Step 4 54 Performing Basic Tasks and Operations 5 Click Close to close the Progress Window The Setup Virtual Library screen appears which includes the name and type of the newly created virtual library adic Pathlight VX Home Help Logout vpenguin2 Setup Virtual Library e Create Modify or Delete a virtual library Name Type Storage1 Pathlight VX You are prompted to map the newly created library to an FC Host 6 Click OK The Setup Host Access screen appears a d i Pathl ig ht VX Home Help Logout vpenguin2 Setup Host Access e Modify or configure a Fibre Channel Host e The fibre channel host is connected to the Pathlight YX running your backup application e Selectthe virtual libraries you would like to configure FT Name Type Storage1 Pathlight VX 7 Mapthe new library to an FC Host For detailed steps refer to Configuring an FC Host on page 70 8 Doone ofthe following Create virtual media for the virtual library Refer to Creating Virtual Media on page 61 OR Create additional virtual libraries Repeat Step 3 on page 53 through Step 5 Related topics Modifying a Virtual Library on page 56 Deleting a Virtual Library on page 57 Pathlight VX User s Guide 55 Modifying a Virtual Librar
151. lick OK to recycle the media The Progress Window appears which contains information on the status of the media being recycled Y Note Once the Progress Window appears you cannat cancel or stop this action es However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The virtual media was successfully recycled If Failure appears in the Progress Window The virtual media was NOT recycled To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the virtual media was not recycled To recycle additional virtual media repeat Step 2 on page 65 through Step 5 Click Close to close the Progress Window Related topics Creating Virtual Media on page 61 Deleting Virtual Media on page 67 Exporting Virtual Media on page 63 Setting Virtual Media Attributes on page 69 Setting Media Access Rules on page 86 Setting Default Media Access on page 84 66 Performing Basic Tasks and Operations Deleting Virtual Media To delete virtual media you must first export it from the Pathlight VX For more information on this operation refer to Exporting Virtual Media on page 63 1 Logon as a user with Administrator privileges 2 From the menu bar select Operations gt Media Management Virtual Delete The Operations Delete Virtual Media screen
152. light VX license certain Advanced Features may or may not available Y Note For example if Archive and or Early Tape Creation is enabled then Storage Policies cannot be enabled To enable Storage Policies you must first disable Archive and Early Tape Creation Archive A user controlled function which enables virtual media to be kept on site while the physical counterpart is taken off site This features delivers off site protection while eliminating the need to perform a second backup the clone duplication process which adds overhead to SAN and servers Archive may not be available if Storage Policies are licensed If Archive is available select Archive and click Apply The Progress Window appears Early Tape Creation An internal function which copies virtual media to physical tape with the same barcode to enable export operations to complete faster Early Tape Creation may not be available if Storage Policies are licensed If Early Tape Creation is available select Early Tape Creation click Next and go to Step 4c on 104 Storage Policies User definable management functions that automatically create one or more copies of data on tape and then release the disk copy as it ages This customizable feature keeps new data on disk only as long as high speed restores are required and always keeps a copy on tape for long term data access If Storage Policies are licensed Archive and Early Tape Creation may not be available Selec
153. mation Figure 24 shows their location and Figure 19 describes their function Figure 24 Back Panel DPE SP LEDs FEO reserved FE 1 power factory use only Table 19 Back Panel DPE SP Module LED Activity LED Color State Description BE 0 None OFF The designated connection is not active Green ON The designated connection is active FEO None OFF The designated connection is not active Green ON The designated connection is active FE 1 None OFF The designated connection is not active Green ON The designated connection is active Fault None OFF The SP is not experiencing any faults Amber Flashing 1x 4 sec BIOS activity Flashing 1x sec POST activity Flashing 4x sec Booting Six fast flashes long pause Rewriting BIOS POST DO NOT REMOVE THE SP IN THIS STATE Steady The SP is experiencing a fault Power None OFF The power is off Green ON The power is on Reserved None OFF Not applicable Factory use only None OFF Not applicable W Note If all LEDs are flashing identify the specific DPE or DAE in the Pathlight VX and contact ATAC Refer to Getting More Information or Help on page 4 Pathlight VX User s Guide 165 DAE Back Panel LCC LEDs Each DAE LCC provides four status LEDs on the back panel Figure 25 shows their location and Figure 20 describes their function Figu
154. mation in the Library Slots Report Refer to About the Library Slots Report on page 118 Click Mailbox Fill Level to view mailbox information in the Library Mailbox Report Refer to About the Library Mailbox Report on page 118 From the menu bar select File Close to close the report Pathlight VX Reports About the Library Drives Report The Library Drives Report lists drive information for the selected library The contents of this report vary depending on whether you are a user with Administrator privileges or not If the report spans multiple screens use the left and right arrows at the bottom right of the window to scroll through the screens The report lists up to 100 listings per screen For each drive the report lists the following information Name The name of the drive as configured in the Pathlight VX Serial The serial number of the drive Type The drive type of the drive Mode The mode availability of the drive A drive can be either Online or Offline Slot The element address of the slot in the library where the drive is located Mounted If media is mounted in the drive the media s barcode displays in this column If no media is mounted in the drive then empty displays Mounts For each virtual drive the number of mounts in the library Related topics Viewing the Virtual Library Summary Report on page 116 About the Library Media Report About the Library Slots Report on page 118 About the
155. mbers which can be listed in ascending or descending order by clicking the top of the column State The current state of the service ticket State can be either Open or Closed Last Updated Date when the service ticket was last accessed either opened or closed depending on the selected sort order Summary A summary of the problem reported by the Pathlight VX Pathlight VX User s Guide 135 2 Scroll through the list of service tickets select the ticket to be viewed and click Details The Ticket Details screen appears adic Pathlight VX vpenguin4 Ticket Number 1 e Usethe arrows below to navigate through the current ticket display Number of Tickets 1 Opened 21 Sep 2005 5 01 PM Status Open Priority Medium Summary SNC chassis FC blade SFP not supported 21 Sep 2005 5 01 PM Summary SNC chassis FC blade SFP not supported Details Unsupported SFP vendor name IBM in FCB2 port 2 View Recommended Actions Arabis cuml The Ticket Details screen lists the service ticket number date and time when the ticket was last accessed either opened or closed ticket status open or closed a summary of the problem and a detailed information about the problem Y Note The time indicated in the service ticket may not match the Pathlight VX system time Most service tickets also include a View Recommended Actions link Clicking the link opens a separate screen with recommended steps to resolve t
156. media the following information is provided the media s barcode media type and library where the media is located Y Note Only unused Disk Extension media can be removed from the Pathlight VX Disk Extension media being used in the system is not listed on the Disk Extension Media Remove screen To move Disk Extension media to an unused state available for removal from the Pathlight VX you must first reclaim the media s wasted space Refer to Reclaiming Space on Disk Extension Media on page 98 2 Select one or more Disk Extension media to remove To select one or more Disk Extension media check the box next to each media s barcode To select all Disk Extension media check the box next to Barcode 3 Click Apply The Progress Window appears TY Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success is shown in the Progress Window The selected Disk Extension media was successfully sent to the l E station of the attached physical library If Failure is shown in the Progress Window The selected Disk Extension media was not sent to the I E station of the attached physical library To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the removal procedure was not succe
157. ments you Might Need The following documents are available for this product These documents can be found on the Technical Documentation CD or at www adic com manuals e ADIC System Safety and Regulatory Information Guide 6 00618 03 Y Note The Pathlight VX Release Notes 6 01032 XX are also available The Release Notes d describe changes to your system or firmware since the last release provide compatibility information and discuss any known issues and workarounds The Release Notes can be found in the Pathlight VX Accessory box or at www adic com manuals Pathlight VX User s Guide 3 Getting More Information or Help iSurety ADIC s comprehensive service approach leverages advanced data access and diagnostics technologies with cross environment multi vendor expertise to resolve backup issues faster and at lower cost Accelerate service issue resolution with these exclusive ADIC iSurety services Customer Service Center Website Register products license software browse Educational Services courses check backup software and OS support and locate manuals FAQs firmware downloads product updates and more in one convenient location Benefit today at www adic com csc Online Service Requests Submit online service requests update contact information add attachments and receive status updates via e mail Online Service Request accounts are free from ADIC That account can also be used to access ADIC s KnowledgeB
158. mpending system failures The support notification can be enabled or disabled but ATAC s notification address support adic com cannot be deleted from the System Email Notifications screen 1 From the menu bar select Setup Notification The Setup Notification screen appears 2 Select the e mail address to be modified Click Modify The Modify System Email Notification screen appears 4 Under New Settings select Disabled and click Apply The Progress Window appears which contains information on the status of the support notification Y Note Once the Progress Window appears you cannat cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The support notification was successfully disabled If Failure appears in the Progress Window The support notification was NOT disabled To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the support notification was not disabled To disable the support notification repeat Step 2 through Step 4 Related topics Enabling the Support Notification on page 35 Disabling the Support Notification on page 37 Creating a System Notification on page 38 Modifying a System Notification on page 40 Deleting a System Notification on page 41 Pathlight VX User s Gu
159. n appears and lists previous system state captures For each system state capture the following information is listed Number The number of the system state capture as assigned by Pathlight VX The number is serially assigned Captured State The name of the system state capture as assigned by Pathlight VX Type The type of system state capture Standard Extended or Comprehensive Size The size of the system state capture Home Help Logout adic Pathlight vx vpenguin2 a Tools Capture System State Mi e Capture State gathers all log files and core files within the system Number Captured State Type Size C4 snapshot 204100002 20060110095352 level8 tar gz Standard 5 78 MB y Click Capture The Tools Capture System State screen refreshes and lists the following options for the size of the system state capture Standard The Standard system state capture does not include FC blade log files A Standard system state capture produces the smallest file size Extended The Extended system state capture includes a limited number set of FC blade log files An Extended system state capture produces an intermediate file size Comprehensive The Comprehensive system state capture includes all log files and interrupts current I O activity to and from the Pathlight VX A Comprehensive system state capture produces the largest file size Troubleshooting the Pathlight VX 3 Select the type of the system state capture and cl
160. nal Backup Media on page 96 Pathlight VX User s Guide 97 Managing Disk Extension Media Use the procedures in this section to manage Disk Extension media Reclaiming Space on Disk Extension Media Over time the media used for storage policies known as Disk Extension media develops wasted space as itis used in the Pathlight VX Wasted space is a normal by product of using Disk Extension media in the system This space will be automatically reclaimed when virtual media are recycled and as backups expire Use this procedure to reclaim wasted space on Disk Extension media XX Note Space reclamation can only be performed on one Disk Extension media at a time that M this process requires use of two physical drives and that the process may take several hours to complete 1 From the menu bar select Operations gt Media Management Physical Disk Extension The Operations Manage Disk Extension Media screen appears 2 Select Space Reclamation and click Next The Disk Extension Media Space Reclamation screen appears and lists all formatted Disk Extension media in the Pathlight VX For each media the following information is provided Barcode Media Type Fill Level as a percentage and Wasted Space as a percentage This screen also indicates whether the space reclamation process is in progress for a specific Disk Extension media XX Note Space reclamation can only be performed on one Disk Extension media at a time If v the Space Re
161. ndidate for removal when data capacity exceeds 8596 2 Onthe menu bar click File Close to close the report 124 Pathlight VX Reports Reports About System Activity Use the procedures in this section to view reports about system activity in the Pathlight VX Viewing the Library Mailbox Report The Library Mailbox Report provides mailbox information for the selected mailbox slots Each library contains the same number of drive slots and mailbox slots However the mailbox slot count cannot exceed 250 slots For example if there are 552 library drive slots then the mailbox drive slot count can only be 250 1 From the Home page in the Virtual Libraries section select the library for which you want to access a report The Library Summary Report screen appears 2 Click Mailbox Fill Level The Library Mailbox Report screen appears 3 Click Back to Library Summary Report when you are finished The Library Summary Report screen appears Related topics Viewing the Virtual Library Summary Report on page 116 About the Library Mailbox Report on page 118 About the Library Drives Report on page 117 About the Library Media Report on page 117 About the Library Slots Report on page 118 Pathlight VX User s Guide 125 Viewing the Media Tracking Report The Media Tracking Report lists all media in the Pathlight VX The report provides a state code and description for each listed media The state code is an internal number used primarily for s
162. nding Ground circuit continuity is vital for safe operation of the system Never operate the system with grounding conductors disconnected Remember to reconnect any grounding conductors removed for or during any servicing procedure Ventilation Install product components so that the location or position provides adequate top and bottom ventilation BEFORE STARTING UP OR USING THIS EQUIPMENT READ THE SYSTEM A WARNING SAFETY AND REGULATORY INFORMATION GUIDE KEEP THE GUIDE FOR FUTURE REFERENCE Waste Electrical and Electronic Equipment Directive This product contains materials that are recyclable under the Waste Electrical and Electronic Equipment WEEE directive of the European Union This product should not be disposed of as unsorted municipal waste Information about ADIC s WEEE program may be found at weee adic com 2 About This Guide and Pathlight VX Product Model Number The Pathlight VX models are as follows Pathlight VX 450 and Pathlight VX 650 Explanation of Symbols and Notes The following symbols appear throughout this document to highlight important information INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH IF NOT A WARNING AVOIDED COULD RESULT IN DEATH OR BODILY INJURY Indicates a situation that may cause possible damage to equipment loss of A CAUTION data or interference with other equipment Y Note Indicates important information that helps you make better use of your system Other Docu
163. ng steps taken Refer to Modifying Service Tickets on page 137 c Contact the ADIC Technical Assistance Center Refer to Getting More Information or Help on page 4 Troubleshooting Temperature Errors Typically temperature problems are caused by incorrect room temperature poor air circulation inside the Pathlight VX rack or components or a malfunctioning fan For information on temperature requirements refer to Environmental Requirements in the Pathlight VX Site Preparation Guide Use this procedure if a temperature problem is reported or suspected 1 Check the ambient temperature of the room containing the Pathlight VX to verify that the temperature falls within the specified range 2 Verify that all unoccupied disk slots contain a filler module that all cover plates are in place on the Pathlight VX components and that filler plates bezels are installed over unused space in the rack All filler plates must be in place to enable adequate air circulation 3 Inspect for adequate air circulation inside the rack Some racks may provide additional fans to improve air circulation Check the fan for proper operation Clean or replace any air filter as necessary 4 When a FRU reports a temperature problem verify that its fan if installed spins freely and does not have excessive dust buildup If it is necessary to replace the FRU contact ATAC for assistance Refer to Getting More Information or Help on page 4 150 Troubleshooting the
164. o apply to virtual media upon export The default export rule only applies to new media introduced into the Pathlight VX it does not affect media already in the system To change the export rule for media already in the Pathlight VX navigate to Operations Media Management Virtual Media Export Rules and refer to Setting Media Access Rules on page 86 1 From the menu bar select Setup Default Export Rule The Setup Default Export Rule screen appears Select a default export rule Available options are E Station This rule exports physical media from the Pathlight VX through a physical library s I E station The physical media is moved to the I E station and the disk where the virtual tape was stored is released so it can be reused Storage Slot offline media This rule exports media from a virtual library to a physical library in offline status Instead of moving the physical media out of the library though the I E station the media is placed into a slot in the library s main storage area and held there in offline status creating offline library media Click Apply The Progress Window appears XX Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The selected export rule was successfully set up as the de
165. ode 5 Click Apply The Progress Window appears Y Note Once the Progress Window appears you cannat cancel or stop this action m However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success is shown in the Progress Window The selected internal backup media was successfully sent to the I E station of the attached physical library If Failure is shown in the Progress Window The selected internal backup media was not sent to the l E station of the attached physical library To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the removal procedure was not successful To remove additional internal backup media from the Pathlight VX repeat Step 1 through Step 3 6 Click Close to close the Progress Window 7 Remove the media from the I E station of the attached physical library Related topics Removing Application Media on page 93 Removing Cleaning Media on page 94 Removing Disk Extension Media on page 95 Removing Service Media on page 97 96 Performing Advanced Tasks and Operations Removing Service Media Use this procedure to remove service media from the Pathlight VX by sending it to the l E station of an attached physical library 1 From the menu bar select Operations Media Management Physical Service The Service Media Remove screen ap
166. oduct safety 1 status LEDs interpreting 151 storage policies managing 108 Storage Policy Report 124 support and system notifications managing 34 support notification disabling 000 eee 37 enabling 3 oder Lorie Gare ee 35 supported browsers sss 143 supported drives anaana aaae 11 supported library Dell PV192T nasain Rh BN esee 12 Dell PV 136T a 12 Dell PVETBOT aan AA WA AP nay NG 12 IBM 3582 ooo 12 IBM 3583 20 mas Ah al grae AL NG 12 IBM 3584 20200022 12 Scalar 100 aan namba bakya babalaan 11 Scalar 1000 anaana 11 Scalar 10I amp s va cede aga ds Shale EE AR 11 Scalar 24 2 0000 cee eee 11 Scalar i2000 a i a a ai 11 Scalar i500 nanana aaa 11 STIKLE18Q0 2 04 3 vue ES BG aeh 13 STKE OO 7 ouo dd P RES 13 symbols and notes explained ooo 3 system placement exposure 2 System Backup Report 129 System Configuration Report 123 system hardware shutting down 00 020 ee eee 21 System Information Buttons 29 system notification creating 23 ve Xue eed egisse s 38 Index deleting ooocoococconoccic 41 ITiodifyinig scott BG Kaw DAG BANA Bee 40 system overview ees 5 system software shutting down a 19 system state capturing 0 eee eee 14
167. of the Home page The Summary provides an overview of available virtual libraries drives and media adic Pathlight VX Home Help Logout vpenguin2 Virtual Library Summary Libraries Drives Media Slots Mailbox Slots Media Capacity Used Full 3 L O System Summary FC Blade Used Available RAID Disk 146B 1118 Management Server Disk Extension Media 1 media 3 media Physical Library lt Pathlight VX User s Guide 27 The Virtual Library Summary provides this information Libraries Shows available virtual libraries in the Pathlight VX To view a virtual library report click Libraries For more information refer to Viewing the Virtual Library Summary Report on page 116 Drives For each virtual library shows the total number of library drives including active drives To view a report click Drives Refer to Viewing the Virtual Drive Summary Report on page 119 Media For each virtual library shows the total number of media in the library and the number of used media To view a virtual media report click Media Viewing the Virtual Media Summary Report on page 119 Slots For each virtual library shows the total number of slots in the library and the number of slots that are full contain media Each slot can hold one medium virtual tape Mailbox Slots For each virtual library shows the number of mailbox slots that are full contain media Media Capacity Used For each virtu
168. og for information on why the Health Check request was not submitted Make sure the attached physical library is online and ready Repeat the Health Check when the library is online and ready To perform additional Health Checks repeat Step 3 4 Click Close to close the Progress Window If the Health Check was successfully submitted the Status section shows the In Progress link for the selected Health Check 5 Doone of the following Click In Progress to view additional details about the Health Check To navigate through the log file use the Top and Bottom links and the left and right arrows at the bottom right To auto refresh the log file viewer check the AutoRefresh box and select an auto refresh interval 1 to 30 seconds To close the log file viewer click Cancel e Click Refresh periodically to update the Status links to see if the Health Check in progress has passed or failed When the Health Check operation is complete the Status section contains a link to the Health Check s log file Pathlight VX User s Guide 141 General Troubleshooting For many Pathlight VX problems service tickets associate problems with specific FRUs It is necessary to contact ATAC for assistance replacing FRUs For contact information refer to Getting More Information or Help on page 4 For Pathlight VX problems that are not specific to a FRU follow these general troubleshooting procedures Start Up Problems If the Pathligh
169. om the Pathlight VX Available options are Export to I E Station This rule exports physical media from the Pathlight VX through a physical library s I E station The physical media is moved to the I E station and the disk where the virtual tape was stored is released so it can be reused Export to Storage Slot This rule exports media from a virtual library to a physical library in offline status Instead of moving the physical media out of the library through the I E station the media is placed into a slot in the library s main storage area and held there in offline status creating offline library media The disk where the virtual tape was stored is released so it can be reused f Click the operation If Scratch was selected as the media action go to Step 4 on page 45 If Preserve Data was selected as the media action click Next specify a method to preserve the data and then go to Step 4 on page 45 Available options are Virtual and Direct Access Internal Backup Media for Pathlight VX internal backups Disk Extension Media used by Pathlight VX storage policies to make additional copies of virtual data Cleaning Media used to clean tape drives in physical libraries Service Media used for Service 4 Click Finish The Progress Window appears which contains information on the status of defining the unknown media NOTE Once the Progress Window appears you cannot cancel or sto
170. on media that are marked Suspect or Unavailable and available to be reset to a usable state 3 Doone of the following e Select the Disk Extension media to reset to a usable state OR Narrow the media list a In the Apply Filter field enter barcodes barcode ranges wildcards or any combination of these separated by commas EXAMPLE 00ABO01 00AB20 00AB50 AB AB Pathlight VX User s Guide 99 X Note These filter values are case sensitive b Click Apply Filter 4 Click Apply The Progress Window appears Y Note Once the Progress Window appears you cannat cancel or stop this action za However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The selected Disk Extension media was successfully changed to a usable state Unsuspect and Available If Failure appears in the Progress Window The selected Disk Extension media was NOT changed to a usable state To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the Disk Extension media was not reset To reset Disk Extension media to a usable state Unsuspect and Available repeat Step 2 through Step 4 5 Click Close to close the Progress Window Related topics Performing Required Actions on page 43 Viewing the Physical Media Report on page 121 100
171. or information on why the system notification was not created To create a system notification repeat Step 2 on page 38 through Step 5 6 Click Close to close the Progress Window 7 Verify that the new system notification works properly by sending a test notification to the e mail address a Click the Test button to the right of the newly created system notification A confirmation dialog box prompts if you want to send the test notification b Click OK c Contact the e mail recipient to verify if the test notification was received If the test notification was not received verify that the correct e mail address was entered Related topics Modifying a System Notification on page 40 Deleting a System Notification on page 41 Pathlight VX User s Guide 39 Modifying a System Notification The System Notification feature sends an e mail to a designated recipient with information about system conditions that require repair and impending system failures Use this procedure to modify a system notification and change the email address of a notification recipient 1 From the menu bar select Setup Notification The Setup Notification screen appears Select the e mail address to be modified Click Modify The Modify System Email Notification screen appears 4 Under New Settings enter a new e mail address and click Apply The Progress Window appears which contains information on the status of the system notification being modified
172. or network drive for system troubleshooting 1 146 Click Tools Capture State The Tools Capture System State screen appears and lists previous system state captures For each System state capture the following information is listed Number The number of the system state capture as assigned by Pathlight VX The number is serially assigned Captured State The name of the system state capture as assigned by Pathlight VX Type The type of system state capture Standard Extended or Comprehensive adic Pathlight vx Tools Capture System State e Capture State gathers all log files and core files within the system Size The size of the system state capture Number Captured State Type C1 snapshot 204100002 20060110095352 level8 tar gz Standard Select a system state capture to download Click Download The File Download screen appears File Download Do you want to open or save this file EH Name snapshot 204100002 20050922102910 tar gz Type Winzip File 1 71 MB From 172 16 96 176 Open Save Cancel v Always ask before opening this type of file harm your computer If you do not trust the source do not open or Q While files from the Intemet can be useful some files can potentially save this file What s the risk Home Help Size 5 78 MB y Logout vpenguin2 n Troubleshooting the Pathlight VX 4 Click Save to save the zipped file to a local
173. os tada were Ve ru enia eds 151 MSDS Vcc ao Te See ei D eMe karte t fe serie NG a 152 SNO LEDS cumplen rl AAA A es riu NA p x PA 157 AX100SGC LEDs uz Aide ER ERRARE E RatERUO La ALENA E ESSE 161 DPE DAE TEDS 22 kierec ee XX rA Eae ua epe nro ee Rud gal s 163 SBS DEDS iate as c e ire supe tro il ean pala 168 EG Switch LEDS sc sac bui ele Pe a pareri edens Sud d bie e da 169 Troubleshooting Audible Alarms hr 171 Troubleshooting Pathlight VX User Interface IssueS 00 0 een 171 vi Contents About This Guide and Pathlight VX This guide contains information and instructions necessary for the normal operation and management of the Pathlight VX This guide is intended for anyone interested in learning about or anyone that needs to know how to operate administer and monitor the Pathlight VX Y Note Be sure to read all operating instructions in this manual and in the System Safety and ai Regulatory Information Guide before operating this product This guide contains information and instructions necessary to operate and manage the Pathlight VX 450 and Pathlight VX 650 models All references to Pathlight VX apply to both models Product Safety Statements This product is designed for managing data Any other application is not considered the intended use ADIC will not be held liable for damage arising from unauthorized use of the product The user assumes all risk in this aspect This unit is engineered and manufacture
174. ose the Progress Window Setting the Internal Backup Schedule This operation sets the time when daily internal backups are run on the Pathlight VX and specifies whether internal backups will be copied to internal backup tape media in a physical library attached to the Pathlight VX The default setting for internal backups to start is 04 02 AM 1 102 From the menu bar select Setup Internal Backup The Setup Internal Backup screen appears In the Enter Start Time for Internal Backups field enter the time when the backups should start and indicate AM or PM In the Backup to Tape field specify whether backups of the Pathlight VX configuration will be copied to internal backup tape media in an attached physical library System backups are automatically saved to Pathlight VX disk Saving system backups to tape is a precaution that enables you to recover the Pathlight VX configuration in the event the system backup saved to disk is lost because of a disk failure f you select Enable Pathlight VX system backups are copied to internal backup tape e Ifyou select Disable Pathlight VX system backups are NOT copied to internal backup tape Click Apply The Progress Window appears which contains information on the status of setting the internal backup schedule YY Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen
175. oubleshooting Power Issues e Troubleshooting Cable Connections on page 150 e Troubleshooting Temperature Errors on page 150 Interpreting Status LEDs on page 151 e Troubleshooting Audible Alarms on page 171 Troubleshooting Pathlight VX User Interface Issues on page 171 Troubleshooting Power Issues A power problem can cause any of these conditions The Pathlight VX cannot be accessed System LEDs go dark e Aservice ticket reports a power problem A service ticket reports a component software or communication failure Use this procedure if a power problem is either reported or suspected 1 2 3 4 Verify that all power buttons are in the on position Verify that each Pathlight VX component is correctly connected to the appropriate AC source Verify that both ends of each power cord are connected Verify that the main power breaker of the rack has not tripped and AC power is available to the Pathlight VX Measure the AC power supplied to the rack to verify that it is within specifications For information on power requirements refer to the Power Requirements topic in the Pathlight VX Site Preparation Guide Ifthe problem is resolved close the service ticket Refer to Closing Service Tickets on page 138 The problem is not resolved perform these steps a Modify the ticket according to the troubleshooting steps taken Refer to Modifying Service Tickets on page 137 b Contact the ADIC Technical Assistan
176. own in the Progress Window The virtual drive was successfully created If Failure is shown in the Progress Window The virtual drive was NOT created To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the virtual drive was not created To create another virtual drive repeat Step 2 through Step 4 Performing Basic Tasks and Operations 7 Click Close to close the Progress Window After the Progress Window closes the Setup Virtual Drive s screen appears and you are prompted to map the newly created drive to an FC Host Click OK The Setup Host Access screen appears Map the new virtual drive to an FC Host For detailed steps referto Configuring an FC Host on page 70 Related topics Modifying a Virtual Drive Deleting a Virtual Drive on page 60 Modifying a Virtual Drive Once a virtual drive has been created you can modify these parameters drive name and the associated FC blade To change other virtual drive parameters you must delete the drive and create a new virtual drive For more information refer to Deleting a Virtual Drive on page 60 and Creating a Virtual Drive on page 58 1 2 Log on as a user with Administrator privileges From the menu bar select Setup Virtual Drive The Setup Virtual Drive s screen appears This screen lists all existing virtual drives and for each drive the drive type and associated virtual lib
177. p this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The unknown media was successfully assigned to a media pool If Failure appears in the Progress Window The unknown media was NOT assigned to a media pool To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the unknown media was not assigned to a media pool To assign unknown media to a media pool repeat Step 1 on page 44 through Step 4 5 Click Close to close the Progress Window The export operation retrieves media from the Pathlight VX when the system is attached to a physical library Pathlight VX User s Guide 45 Required Action Unknown media in the system indicate media pool is the requested action Procedure To cancel the media import into the Pathlight VX 1 Select media for which to cancel the import operation check the Cancel Import box and click Finish You are prompted that the import operation will be cancelled and the selected media will be sent to the l E Station 2 Click OK The Progress Window appears which contains information on the status of the cancelled import operation NOTE Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking t
178. panels AX100SC Front Panel LEDs The AX100SC front panel provides two status LEDs Table 21 shows their location and Table 16 describes their function Figure 21 AX100SC Front Panel Power Supply Cooling Module LEDs Fault Power YO E f E _ M Table 16 AX100SC Front Panel Power Supply Cooling Module LED Activity LED Color Status Meaning Power None OFF The power supply is off Blue ON The power supply is on Fault None OFF The start up process is complete Amber ON The power supply is booting up has a fault or is not receiving power Y Note Each disk in the AX100SC contains two LEDs a Disk activity LED blue when on and a Fault LED amber when on For more information about these LEDs refer to Figure 5 on page 9 Pathlight VX User s Guide 161 AX100SC Back Panel LEDs The AX100SC s power supply cooling module provides five status LEDs Figure 22 shows their location and Figure 17 describes their function Figure 22 AX100SC Back Panel Power Supply Cooling Module LEDs Cache I O LED cache charge LED power om Y SPA boot fault power supply A fault Table 17 AX100SC Back Panel Power Supply Cooling Module LED Activity LED Color Status Meaning Power None OFF The power supply is off Green ON The power supply is on SPA boot None OFF The start up proces
179. part You are prompted that An export has been requested for is in the attached physical library an archived media indicate resolution Step 2 Select Recreate the physical volume The state code changes to 908 then 932 and finally 0 3 Verify that the archive media are not in any of these states 1408 1409 1412 1920 1921 or 1924 The archive media has been reverted and brought back into the Pathlight VX 4 To disable Archive refer to Disabling Advanced Features on page 106 See also Disabling Advanced Features on page 106 114 Performing Advanced Tasks and Operations Pathlight VX Reports The Pathlight VX includes robust reporting functionality that provides information about the system s status and operations Use the procedures in this chapter to run Pathlight VX reports and interpret reported data Viewing the Virtual Library Summary Reports About Physical Libraries Drives and Media on page 120 Reports About System Configuration on page 123 Reports About Disk Extension Media on page 123 Reports About System Activity on page 125 Viewing the Virtual Library Summary Virtual Library Summary information is available at the top of the Home page of the Pathlight VX Interface This information provides an overview of the libraries drives and media available on the Pathlight VX and provides access to reports about virtual libraries drives and media The Virtual Library Summary provides this informat
180. pears and lists the service media in the Pathlight VX For each media the following information is provided the media s barcode media type and library where the media is located Select one or more service media to remove To select one or more service media check the box next to each media s barcode To select all service media check the box next to Barcode Click Apply The Progress Window appears Y Note Once the Progress Window appears you cannat cancel or stop this action T However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success is shown in the Progress Window The selected service media was successfully sent to the I E station of the attached physical library If Failure is shown in the Progress Window The selected service media was not sent to the I E station of the attached physical library To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the removal procedure was not successful To remove additional service media from the Pathlight VX repeat Step 1 through Step 3 4 Click Close to close the Progress Window 5 Remove the media from the I E station of the attached physical library Related topics Removing Application Media on page 93 Removing Cleaning Media on page 94 Removing Disk Extension Media on page 95 Removing Inter
181. pears in the Progress Window The request to reclaim space on the selected Disk Extension media was successfully submitted and the space reclamation process was successfully started When this process is complete an Admin Alert appears notifying you that the status of the completed request is reported in the Tools Activity Status screen If Failure appears in the Progress Window The request to reclaim space on the selected Disk Extension media was NOT processed To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Logs for information on the request 6 Click Close to close the Progress Window Related topics Viewing the Disk Extension Space Usage Report on page 123 Removing Disk Extension Media on page 95 Changing Disk Extension Media Attributes On the Tools Disk Extension Media Attributes screen you can change the attributes of Disk Extension media that are marked Suspect or Unavailable and reset them to a usable state Unsuspect and Available TY Note Disk Extension storage policies is a licensable feature This operation can TT only be performed if storage policies is licensed on the Pathlight VX and Disk Extension media have been introduced into the system 1 Logon as a user with Administrator privileges 2 From the menu bar select ToolsMedia Change Media Disk Extension Attributes The Tools Disk Extension Media Attributes screen appears and lists Disk Extensi
182. power supply SPS provides four status LEDs Figure 27 shows their location and Figure 22 describes their function Figure 27 SPS Back Panel LEDs Active o On battery o O Replace battery Fault Table 22 SPS Back Panel LED Activity LED Color Status Meaning Active None OFF AC line input is turned off or not available Green Blinking The battery is charging AC line input is supplying the output from the SPS Green ON The SPS is ready and operating normally AC line input is supplying the output from the SPS On battery None OFF The SPS is not using the battery Amber ON The AC line power is no longer available The battery is supplying the output from the SPS Replace None OFF The SPS does not need to have the battery replaced id Amber ON The SPS battery pack can no longer support loads This LED stays active until the SPS completes a successful power test Contact ATAC to have the battery replaced For contact information refer to Getting More Information or Help on page 4 Fault None OFF The SPS is not experiencing a fault Amber ON The SPS has an internal fault The SPS may still be able to run online but write caching cannot occur Contact ATAC to have the battery replaced For contact information refer to Getting More Information or Help on page 4 168 Troubleshooting the Pathlight VX FC Switch LEDs Status LEDs appear on both the front and back panels of the FC swi
183. rary Select the drive s you want to modify Y Note If you select more than one virtual drive you cannot modify the information in rr the Drive Name field Click Modify The Modify Virtual Drive screen appears Use this page to modify these parameters drive name and the FC blade associated with the drive Modify the virtual drive s name and FC blade settings and click Apply The Progress Window appears containing information on the status of the virtual drive being modified TY Note Once the Progress Window appears you cannot cancel or stop this action E However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The virtual drive was successfully modified If Failure appears in the Progress Window The virtual drive was NOT modified To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the virtual drive was not modified To modify another virtual drive repeat Step 3 through Step 5 Click Close to close the Progress Window After the Progress Window closes the Setup Virtual Drive screen refreshes and you are prompted to map the modified drive to a LUN so it will be visible to the FC Host s Pathlight VX User s Guide 59 7 Click OK The Setup Host Access screen appears 8 Map the modified virtual drive to a
184. re 25 DAE Back Panel LCC LEDs LCC fault LCC power expansion link primary link Table 20 DAE Back Panel LCC LED Activity LED Color State Description LCC fault None OFF The LCC is not experiencing any faults Amber ON The LCC or an FC connection is experiencing a fault Also on during POST LCC power None OFF The LCC is powered off Green ON The LCC is powered on Expansion None OFF The expansion connection is inactive In Green ON The expansion connection is active Primary link None OFF The primary connection is inactive Green ON The primary connection is active 166 Troubleshooting the Pathlight VX DPE DAE Back Panel Power Supply Cooling Module LEDs Each DPE DAE s power supply cooling module provides three status LEDs Figure 26 shows their location and Figure 21 describes their function Figure 26 DPE DAE Back Panel Power Supply Cooling Module LEDs blower fault ower power fault Table 21 DPE DAE Back Panel Power Supply Cooling Module LED Activity LED Color Status Meaning Blower fault None OFF None of the blowers has a fault Amber ON One of the blowers has a fault Power fault None OFF The power supply does not have a fault Amber ON The power supply has a fault or is not receiving power Power None OFF The power supply is off Amber ON The power supply is on Pathlight VX User s Guide 167 SPS LEDs The standby
185. re to configure an FC Host by specifying LUN mapping on the device 1 From the menu bar select Setup Host Access The Setup Host Access screen appears and lists the virtual libraries on the Pathlight VX 2 Filter the list of virtual devices that are available to be mapped to the FC Host by selecting one or more virtual libraries e To select one or more virtual libraries check the box next to each library s name and click Next To select all of the virtual libraries check the Name box and click Next 3 Click Next The Setup Host Access vlib screen appears where vlib is the name of the selected virtual library adic Pathlight VX Home Me Logout vpent Setup Host Access vpen lib Modify or configure a Fibre Channel Host The fibre channel hostis connected to me Pathilight VX running your backup application FC Blade 1 Host Name Type WWN wphiost LINUX 210000e0 b 18b2ae This screen lists the following information Host Name The name of the configured FC Host o Note The FC host name may display as Unknown To change the host name ud refer to Modifying an FC Host on page 73 Type The operating system of the FC Host WWN The ADIC generated address of the FC Host 70 Performing Basic Tasks and Operations 4 Select an FC Host to configure and click Configure The Configure Host Host Name screen appears where Host Name is the name of the FC Host
186. repeat Step 1 through Step 3 4 Close the Progress Window Enabling the Support Notification When enabled the Pathlight VX Support Notification feature sends an e mail to ATAC when problems occur in the Pathlight VX The support notification can be enabled or disabled but ATAC s notification address support adic com cannot be deleted from the System Email Notifications screen 1 From the menu bar select Setup Notification The Setup System E mail Notifications screen appears If e mail settings have not been configured for the Pathlight VX you are prompted to configure them before enabling the support notification Refer to Configuring E mail Settings for the Pathlight VX on page 34 2 Select support adic com Verify that the support notification works properly by sending a test notification a Click the Test button to the right of support adic com to send a test notification to ATAC b Contact ATAC to determine if they received the test notification If ATAC received the test notification go to Step 4 on page 36 If ATAC did not receive the test notification perform these steps 1 Ifarelay mail server is used and a host name was specified for the relay server specify an IP address instead the Hostname may not be resolved properly 2 Ifa relay mail server is used verify the DNS parameter in the Pathlight VX s network settings to be sure the Hostname is resolved properly Refer to Changing Network Settings on page 31 3
187. rged to change the A CAUTION default admin password after the Pathlight VX is installed For more 76 information refer to Modifying User Accounts on page 77 on page 79 Log on as a user with Administrator privileges From the menu bar select Setup Users The Setup Users screen appears and lists the current Pathlight VX users For each user the privilege associated with user account is shown Click Create The Create User Account screen appears Use this screen to set up the user name password and privilege Enter User Name The user name for example user1 Y Note The user name must have a minimum of 1 character and a maximum of 20 a characters Enter Password The user password YX Note The password must be at least 6 characters alphanumeric and or any y characters Spaces are not allowed Confirm Password The user password re entered for confirmation Select Privilege The user privilege Available options are Administrator and User Verify that User is selected Define the parameters and click Next The Create User Account User Name screen appears where User Name is the name entered in Step 3 Select the library or libraries to which you want the user to have access Performing Basic Tasks and Operations 6 Click Finish The Progress Window appears which contains information on the status of the user account being created TY Note Once the Progress Window appears you cannot canc
188. ribes how to change basic system settings This chapter contains the following topics Logging On and Logging Off the Pathlight VX Starting Up and Shutting Down the Pathlight VX on page 17 Navigating the Pathlight VX User Interface on page 27 Modifying Basic Settings on the Pathlight VX on page 30 Logging On and Logging Off the Pathlight VX Use the procedures in this section to log on and log off the Pathlight VX User Interface Logging On the Pathlight VX Use this procedure to log on Pathlight VX o Note If the Pathlight VX User Interface is idle for more than 30 minutes the system logs off the user 1 Verify that the Management Server MS has rebooted completely Y Note The MS boot process takes up to 25 minutes to complete more time if the 2 Pathlight VX is a High Performance Configuration Pathlight VX User s Guide 15 2 Open a Web browser either Internet Explorer or Netscape CY Note The Pathlight VX User Interface supports these Internet browsers Internet Explorer 5 5 and later versions Netscape 7 x For best results when using an Internet browser to access the Pathlight VX User Interface verify these settings JavaScript active scripting is enabled in the Security settings of the browser Pop up blocker is disabled Page caching is disabled 3 Logon the MS using one of these methods Connect a laptop computer or PC to the MS through a crossover Ethernet cable Once a
189. rmation refer to Getting More Information or Help on page 4 Table 13 Utility Module LED Observations Blue Blink Count Green Amber Error 2 OFF OFF Internally detected utility Initialization Failure 1 module failures 3 OFF OFF Initialization Failure 2 4 ON OFF Other 2 ON OFF External communication VUP Failure failures 3 ON OFF VIP Failure 4 ON OFF Other 6 ON OFF Intervention required Invalid Functional Firmware 7 ON OFF Firmware CRC Check 158 Troubleshooting the Pathlight VX SNC Back Panel FC Blade LEDs The front panel of each FC blade provides three status LEDs and six FC activity LEDs Figure 20 shows their location and Table 14 describes their function Figure 20 FC Blade LEDs Table14 FC Blade LED Activity LED Color State Description FC1 FC3 FC5 Green Flickering I O is occurring on the FC connection to the left of the LED FC1 FC3 FC5 Green ON A connection exists but there is no I O FC2 FC4 FC6 Green Flickering I O is occurring on the FC connection to the right of the LED FC2 FC4 FC6 Green ON A connection exists but there is no I O PWR Blue Flashing 1x 10 sec Indicates that power is on STS Amber OFF Indicates no health or environmental problems See Note beneath table RDY Green Flashing 1x sec Indicates normal processor activity Y Note Normal behavior for
190. rror Log for information on why the media access rule was not set To set a media access rule repeat Step 2 on page 86 through Step 6 7 Click Close to close the Progress Window Related topics Creating Virtual Media on page 61 Deleting Virtual Media on page 67 Exporting Virtual Media on page 63 Recycling Virtual Media on page 65 Setting Virtual Media Attributes on page 69 Setting Default Media Access on page 84 Pathlight VX User s Guide 87 Moving Media Within a Virtual Library Use this procedure to move virtual media to an empty drive or storage slot in a virtual library The virtual library containing the media must be taken offline before the move operation can be initiated 1 2 Log on as a user with Administrator privileges From the menu bar select Tools Media Move Media The Tools Move Media screen appears and displays all virtual libraries in the Pathlight VX Select the virtual library containing the media to be moved Click Next If the selected library is online you are prompted to take it offline to continue Media can only be moved in a library that is offline The Move Media library screen appears where library is the selected virtual library adic Pathlight VX Home Help Logout Move Media vlib1 offline e Selectthe source media to move vpenguin2 Total Number of Source Locations 1 e Drive 1 Drive empty Show Device Type Drive C Storage C I E Station
191. rt operation performed on blank media results in a de allocation of the space used by the media 1 The Recycle Media function resets to the beginning of the selected A CAUTION media it does not purge data on the media Y Note You cannot recycle blank media or media that is currently mounted in a virtual drive Log on as a user with Administrator privileges 2 From the menu bar select Operations gt Media Management Virtual gt Recycle The Operations Recycle Virtual Media screen appears a d E Path lig ht VX Home Help Logout vpenguin2 Operations Recycle Virtual Media 5 e This operation can only be performed for media in the following state virtual e Recycles the selected media for reuse Total Number of Media 1 vj ABCOD1 LTO L1 vlib1 v This screen lists the virtual media that are available to recycle For each media the barcode media type and associated library are shown Pathlight VX User s Guide 65 6 Do one of the following Select the virtual media you want to recycle by checking the box next to the media s barcode OR Narrow the media list a In the Apply Filter field enter barcodes barcode ranges wildcards or any combination of these separated by commas EXAMPLE 00ABO01 00AB20 00AB50 AB AB Y Note These filter values are case sensitive b Click Apply Filter Click Apply A dialog box appears and prompts if you want to recycle the media C
192. rting virtual media 63 external aggregation switch 13 use for Entry Level Configuration 13 use for High Performance Configuration 14 use for Standard Configuration 14 F FC Host configuring ooo Ree n 70 managing sss eee 70 modifying sss 73 removing a a A E a a 74 FC switch front view ooo 8 LEDs back panel 170 LEDs front panel 169 OVeIVIQW censos ada a dad ds 8 front view Pathlight VX o o o oooooo o 6 G glossary 2344 itt kg bad ober es esee 173 groundirig uta EARS 2 GUI S2 utere usmsidmeiqetuseiis 27 180 H hardware shutting down eee res ira per taor eee eae 21 health check ooooocooccccoo 140 help contacting ATAC 000 eee ee 4 Customer Service Center website 4 High Performance configuration 6 HTTP proxy settings problem 143 l intended audience 2 2 0 1 internal backup media managing 101 internal backup media removing 96 interpreting status LEDs 151 L LAN connection problem 142 LEDs AX100SC back panel 162 AX100SC front panel 161 DAE LEG sv oii lly eels hala 166 DPE storage processor 165 DPE DAE front panel 163 DPE DAE power supply cooling module 167 FC switch back panel
193. rtual media was created or some number of virtual media was created up to the number of licensed media and slots available To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the virtual media was not created To create additional virtual media repeat Step 2 on page 61 and Step 3 4 Click Close to close the Progress Window Related topics Deleting Virtual Media on page 67 Exporting Virtual Media on page 63 Recycling Virtual Media on page 65 Setting Virtual Media Attributes on page 69 Setting Media Access Rules on page 86 Setting Default Media Access on page 84 62 Performing Basic Tasks and Operations Exporting Virtual Media If data is stored on virtual media and the media is exported from the Pathlight VX then the system writes the data to physical media tape The export operation should only be used if the Pathlight VX s backup application is not active to perform this function If you export virtual media with data written to it and there is no AY CAUTION corresponding physical media to write the data to then the process remains pending until media is added and the operation completes If you do not want to save the data on the virtual media then you can either cancel the operation or recycle the virtual media Recycling the media causes its data to be discarded Refer to Recycling Virtual Media on page 65 1 Logon as a user with Administr
194. ry The import operation retrieves data from physical tape and makes it available in the Pathlight VX Table 1 lists physical libraries and drives currently supported by the Pathlight VX along with library specific settings and procedures that must be followed if the library is used with the Pathlight VX Table 1 Physical Libraries Supported by the Pathlight VX Library and Supported Drives When Attached to Pathlight VX Specific Library Settings or Procedures ADIC Scalar 24 Verify the library settings Volser ASC Mixed Media etc LTO 1 LTO 2 LTO 3 ADIC Scalar 100 Verify the library settings Volser ASC Mixed Media etc LTO 1 LTO 2 LTO 3 ADIC Scalar 1000 Verify the library settings Volser ASC Mixed Media etc LTO 1 Volser Enabled must always be off LTO 2 f Mixed Media is enabled then Extended RES must be enabled Change the virtual library to a Scalar i2000 to emulate the i2000 command set CAUTION This library is capable of configuring the media ID to the front of the volume serial number Avoid prepending the media ID to the volume serial number because it causes the Pathlight VX s configuration of the physical library to fail ADIC Scalar i500 LTO 3 IBM only Verify the library settings Volser ASC Mixed Media etc ADIC Scalar i2000 LTO 1 LTO 2 LTO 3 Verify the library settings Volser ASC Mixed Media etc If drive spoofing is turned on you must reboot th
195. s 1 74 From the menu bar select Setup Host Access The Setup Host Access screen appears and lists all virtual libraries in the Pathlight VX Select one or more virtual libraries in the Pathlight VX To select one or more virtual libraries check the box next to each library s name and click Next To select all of the virtual libraries check the Name box and click Next Y Note Selecting one or more virtual libraries has no bearing on the operation to s remove an FC Host The virtual library selection is an artifact and it does not matter which library or libraries are selected The Setup Host Access vlib screen appears where vlib is the name of the selected virtual library or libraries adic Pathlight VX mpm went ji n Setup Host Access vpen lib e Modify or configure a Fibre Channel Host e The fibre channel hostis connected to the Pathlight VX running your backup application FC Blade 1 Most Mamo Type WWN O vhosts LINUX 21000000 0b t b2ae Performing Basic Tasks and Operations This screen lists the FC Hosts that are associated with the FC blades SNC in the Pathlight VX 3 Select an FC Host and click Remove A dialog box prompts you to confirm the removal of the selected FC Host 4 Click OK The Progress Window appears which contains information on the status of the FC Host selected for removal Y Note Once the Progress Window appears you cannat cancel or stop this action However yo
196. s Report 118 Pathlight VX Reports Viewing the Virtual Drive Summary Report The Virtual Drive Summary Report lists the virtual drives configured on the Pathlight VX The contents of this report vary depending on whether you are a user with Administrator privileges or not If the report spans multiple screens use the left and right arrows at the bottom of the window to scroll through the screens The report lists up to 100 drive entries per screen 1 From the menu bar select Reports Drive Summary vVirtual The Virtual Drive Summary Report appears and lists the virtual drives in the Pathlight VX For each virtual drive the report lists the following information Name The names of the virtual drive as configured in the Pathlight VX Serial The serial number of the virtual drive Type The drive type of the virtual drive Mode The mode availability of the virtual drive A drive can be either Online or Offline Slot The element address of the slot in the library where the drive is located Library The virtual library where the virtual drive is located Mounted If virtual media is mounted in the virtual drive the media s barcode displays in this column If no media is mounted in the virtual drive then empty displays Mounts The number of times media has been mounted in the virtual drive 2 From the menu bar click FileClose to close the report Viewing the Virtual Media Summary Report The Virtual Media S
197. s is complete iud Amber Flashing The power is booting up ON The power supply has a fault or is not receiving power Powersupply None OFF The power supply does not have a fault iid Amber ON The power supply has a fault or is not receiving power cache I O None OFF No data is being written to the disk enclosure LED Blue ON Data is being written to the disk enclosure Cache Green Flashing The cache on the storage processor is charging Harga LED ON The cache on the storage processor is fully charged 162 Troubleshooting the Pathlight VX DPE DAE LEDs Disk processor enclosure DPE and disk array enclosure DAE activity and status can be determined by observing the LEDs on the front and back panels Y Note The graphic in Figure 23 shows the front panel of a DAE not a DPE The front panel of a DPE is similar but it contains 6 disks instead of 15 disks as shown The disks in both DPEs and DAEs provide two status LEDs DPE DAE Front Panel LEDs The DPE DAE front panel provides two status LEDs and each disk module provides two status LEDs Figure 23 shows their location and Table 18 on page 164 describes their function Figure 23 Front Panel DPE DAE LEDs enclosure fault enclosure power disk activity disk fault Pathlight VX User s Guide 163 Table 18 Front Panel DPE DAE LED Activity
198. s not generate a physical copy 1 From the menu bar select Setup Early Tape Creation The Early Tape Creation screen lists the parameters that must be defined when configuring Early Tape Creation Enter Maximum Concurrent Processes The maximum number of physical drives to use for Early Tape Creation operations This parameter must be set to a value larger than zero 0 The number of available drives appears in brackets and is 1 less than the number of physical drives on the Pathlight VX thereby making at least 1 drive available for other system activity Enter Media Percentage Full Specifies how full virtual media needs to be before it is a candidate for Early Tape Creation The default value is 90 The minimum setting is 75 Media will not be a candidate for Early Tape Creation if it is less than 75 full Y Note Early Tape Creation functionality is deactivated if the Maximum Number e of Physical Drives parameter is set to zero 0 Early Tape Creation Window Enter Start Time Creates a window when Early Tape Creation will be active Early Tape Creation Window Enter End Time Creates a window when Early Tape Creation will be active All Day is the default setting to allow Early Tape Creation to happen at any time It is recommended that this process run in the background while no other processes such as backups are running 2 Enter valid values for the parameters and click Apply The Progress Window appears which cont
199. scription by clicking the corresponding column heading OR Narrow the media list In the text box to the right of Apply Filter enter barcodes barcode ranges wildcards or any combination of these separated by commas EXAMPLE 00AB01 00AB20 00AB50 AB AB Y Note These values are case sensitive 3 Click Apply Filter The Media Tracking Report appears 4 Onthe menu bar click File Close to close the report 126 Pathlight VX Reports Viewing the Offline Media Report The Offline Media Report lists all offline media in the Pathlight VX 1 From the menu bar select Reports Offline Media The Offline Media Report appears and lists the following information for each offline media Barcode The barcode number of the offline media The barcode number matches the barcode of the corresponding media in the physical library Library The library that contains the offline media Type The media type of the offline media Used The storage capacity that has been used on the offline media Free The storage capacity that is available on the offline media 2 Sort the report information Do one of the following Sort the offline media information by Barcode Library Type Used and Free by clicking the corresponding column heading OR Narrow the list In the text box to the right of Apply Filter enter barcodes barcode ranges wildcards or any combination of these separated by commas EXAMPLE
200. selected FC Host adic Pathlight VX Modify Host vphost6 e Fill in me desired information below to modify the host Current Settings New Settings Name wphost6 vphost WW 210000004 16b2ae 21000000 amp b18b2ee Pathlight VX User s Guide 73 7 Modify the name type and or the WWN of an FC Host Click Apply The Progress Window appears which contains information on the status of the modified FC Host Y Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The FC Host was successfully modified If Failure appears in the Progress Window The FC Host was NOT modified To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the FC Host was not modified To modify another FC Host repeat Step 2 on page 73 through Step 6 Click Close to close the Progress Window Related topics Configuring an FC Host on page 70 Removing an FC Host Removing an FC Host Use this procedure to remove an FC Host that has been disconnected from the Pathlight VX If the Pathlight VX has dual FC blades in the SNC and the FC Host is associated with both FC blades then this procedure must be performed two times to remove the FC Host from both FC blade
201. sess 49 advanced features disabling 106 checking system status 133 advanced features enabling 103 cleaning media removing 94 advanced features working with 103 closing service ticket 138 advanced tasks and operations performing 81 components system 7 aggregation switch external 13 configuration application media removing 93 Entry Level a 6 archive media reverting 114 High Performance aa 6 archiving media anaana 112 Standard iniciamos 6 NN dla data 5 configuring ATAC Early Tape Creation 111 see ADIC Technical Assistance Center FG HOSt isse aee eese x ec 70 audible alarm 00 000000 ee 171 Pathlight VX e mail settings 34 audience 2 eva ee ee ee eee eva ieee eed 1 contacting ADIC 00 2000 a ee 4 AX100SC creating front view 9 system notfication o o o 38 LEDs back panel 162 user account eee eee 76 LEDs front panel 161 virtual drive ooo 58 virtual library eee eee 53 B virtual media 2 0 0 61 Customer Service Center website 4 backup problem 2 200 050 142 backup schedule setting 102 D basic settings 00 e ee eee eee 30 applying Pathlig
202. sion media data may be compressed when it is stored on the T media This compression can cause the value in the Used column to exceed the total storage capacity of the media Free The storage capacity that is available on the physical media Yo Used The percentage of storage capacity that has been used on the physical media 2 Doone of the following Sort the information by library barcode media type or used and free space by clicking the corresponding column heading OR Narrow the media list a Inthe text box to the right of Apply Filter enter barcodes barcode ranges wild cards or any combination of these separated by commas EXAMPLE 00AB01 00AB20 00AB50 AB AB X Note These values are case sensitive b Click Apply Filter 3 On the menu bar click FileClose to close the report 122 Pathlight VX Reports Reports About System Configuration Use the procedure in this section to view the System Configuration Report Viewing the System Configuration Report The System Configuration Report lists configuration information for Pathlight VX components 1 From the menu bar select Help gt System Configuration The System Configuration Report appears and lists configuration information for the FC blade RAID Management Server FC HBA on the Management Server FC switch and Utility Module 2 Click Locate Serial Number to locate the Pathlight VX s serial number A pop up window appears with ins
203. ssful To remove additional Disk Extension media from the Pathlight VX repeat Step 1 through Step 3 4 Click Close to close the Progress Window 5 Remove the media from the I E station of the attached physical library Related topics Removing Application Media on page 93 Removing Cleaning Media on page 94 Removing Internal Backup Media on page 96 Removing Service Media on page 97 Pathlight VX User s Guide 95 Removing Internal Backup Media Use this procedure to remove internal backup media from the Pathlight VX by sending it to the I E station of an attached physical library Y Note If you remove all internal backup media from the Pathlight VX then you cannot save system backups to tape 1 From the menu bar select Operations Media Management Physical Internal Backup The Operations Manage Internal Backup Media screen appears and lists the internal backup media in the Pathlight VX For each media the following information is provided the media s barcode media type and library where the media is located 2 In the Select Operation area select Remove Click Next The Internal Backup Media Remove screen appears and lists internal backup media that can be removed from the Pathlight VX 4 Select one or more internal backup media to remove from the Pathlight VX To select one or more internal backup media check the box next to each media s barcode To select all internal backup media check the box next to Barc
204. ssignment of virtual drives to the FC blade s proceeds in this manner so the FC blades are load balanced Log on as a user with Administrator privileges From the menu bar select Setup Virtual Drive The Setup Virtual Drive s screen appears This screen lists all existing virtual drives and for each drive the drive serial number drive type and the virtual library and FC blade associated with the drive Click Create The Create Virtual Drive s screen appears Use this screen to create one or more virtual drives and specify the number of drives and drive type Select Library The virtual library to associate with the new drive s Select the library from the drop down list Y Note If there is one virtual library the virtual drive s default to be associated 7 with this library Enter Number of Drives The number of new drives to be created The number of drives available are listed to the right of the input field Select Drive Type The type of virtual drive s being created Available drive types are LTO 1 LTO 2 and LTO 3 Define the parameters and click Apply The Progress Window appears which contains information on the status of the virtual drive being created Y Note Once the Progress Window appears you cannat cancel or stop this 23 action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown e f Success is sh
205. sword If the SMTP server requires authentication the password to access the SMTP server If the SMTP server does not require authentication this field is greyed out not selectable Enter Sender Address This is the e mail address that appears in e mail notifications and alerts sent by the Pathlight VX The suggested format of the sender address is PathlightVX customer com where customer com is the customer s domain This is a sample sender address PathlightVX company com Y Note Remember that the sender address is an e mail address not an IP address 34 Getting Started with Pathlight VX 3 Enter valid values in the fields on the Setup E mail Configuration screen and click Apply The Progress Window appears and displays the status of the selected process XY Note Once the Progress Window appears you cannot cancel or stop this action ko However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success is shown in the Progress Window The e mail settings for the Pathlight VX were successfully configured e f Failure is shown in the Progress Window The e mail settings for the Pathlight VX were not configured To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Logs for information on why the e mail settings were not configured To re configure the e mail settings for the Pathlight VX
206. t 1 Logon as a user with Administrator privileges 2 From the menu bar select Operations Media Management vVirtual Create The Operations Create Virtual Media screen appears Use this screen to create virtual media in a virtual library by specifying the media type LTO 1 LTO 2 or LTO 3 the number of media to create the starting barcode of the new media the applicable storage policy to apply to the new media if the Disk Extension storage policies feature is licensed and enabled the method to enter the new media in the library and the method to export the new media from the Pathlight VX Select Library The virtual library for which new media will be created Select the library from the drop down list Y Note If only one virtual library has been set up Pathlight VX defaults to create 7 media for this library Select Media Type The type of media to create Available types are LTO 1 LTO 2 and LTO 3 Select the media type from the drop down list Enter Quantity The quantity of media to create The number of licensed media available and slots available are listed to the right of the input field Enter Starting Barcode The starting barcode for the new media TZ Note For each barcode created the number entered will be incremented by one 1 Numbers are incremented by numbers and letters are incremented by letters Select Entry Method The method to enter the media in the library Available options
207. t Storage Policies click Next and go to Step 4c on 104 Once Storage Policies has been enabled it cannot be disabled A CAUTION Before enabling Storage Policies be sure data is not being actively A CAUTION read or written in the Pathlight VX Enabling Storage Policies interrupts I O in the system Pathlight VX User s Guide 103 4 Configure the Advanced Feature Both Early Tape Creation and Storage Policies require additional configuration after they are enabled to be fully functional in the Pathlight VX f Early Tape Creation is selected a Specify the following parameters Enter Maximum Concurrent Processes The maximum number of Early Tape Creation media operations concurrent processes that can be active at one time For example if 4 physical drives are available to the Pathlight VX up to 3 drives can be used for Early Tape Creation operations because at least 1 drive must be available for other activity in the Pathlight VX The maximum number of concurrent processes available appears in brackets next to the field and is 1 less than the number of physical drives on the Pathlight VX because of the drive needed for other system activity Y Note Early Tape Creation functionality is disabled if the Maximum 26 Concurrent Processes parameter is set to zero 0 Enter Media Percentage Full Specifies how full virtual media needs to be before it is a candidate for Early Tape Creation The default value is 90 The minimum settin
208. t VX Controller Figure 1 Front View of a Pathlight VX Pathlight VX Controller behind bezel Pathlight VX bezel RAID storage disk Pathlight VX Models Two Pathlight VX models are available The Pathlight VX 450 offers midrange disk based backup and uses AX100SC enclosures as its RAID component Currently one Pathlight VX 450 configuration is available offering 4 2 TB of disk capacity The Pathlight VX 650 offers enterprise disk based backup and uses CX300s as its RAID component Currently 25 Pathlight VX 650 configurations are available ranging from 3 8 TB to 71 6 TB of disk capacity The Pathlight VX 650 series includes Entry Level Standard and High Performance Configurations 6 Description Pathlight VX Components The Pathlight VX contains the following components MS SNC either 1 or 2 FC blades e FC switch in High Performance configurations e RAID storage disk Pathlight VX 450 uses 2 AX100SC enclosures as the RAID Pathlight VX 650 uses CX300 enclosures as the RAID Each Pathlight VX contains one MS and one SNC Together these components constitute the Pathlight VX Controller In High Performance configurations the Pathlight VX Controller also includes an FC switch Management Server The Management Server MS is the server component of Pathlight VX The MS manages the configuration and status of the Pathlight VX components The MS also regulates data flow to and from the stora
209. t VX fails to start up correctly make sure that it was started up according to the specific procedure described in Starting Up the Pathlight VX on page 17 If the Pathlight VX still fails to operate correctly contact ATAC Refer to Getting More Information or Help on page 4 Pathlight VX Backup Problems There was a problem backing up the Pathlight VX if you receive a service ticket with this Details field Created disk copy of the backup However could not write to the filesystem The software may have been down In this situation the Pathlight VX attempted to run a system backup while the software was not running and the backup failed Contact ATAC for assistance Refer to Getting More Information or Help on page 4 User Interface Problems If you cannot access the Pathlight VX User Interface there may be a problem with the LAN configuration or the Internet browser Make sure that you are using the supported browser version and have specified the correct settings refer to Supported Browser Versions on page 143 LAN Connection If you cannot connect to the Pathlight VX through a local area network LAN connection verify that the LAN administrator correctly configured the following network settings for the Pathlight VX Hostname IP address for the Management Server MS P addresses for the DPEs or AX100SC enclosures Default gateway address e Subnet mask Domain name optional Primary DNS optional 142 Troub
210. t can add an additional 30 minutes to the startup time for the MS Do not interrupt the MS boot process before it completes If the MS does not AX CAUTION poot up completely the Pathlight VX may not operate properly If you hear an audible alarm receive a RAS service ticket indicating a failure when logging on the Pathlight VX User Interface or a Pathlight VX component fails to start there is a problem with the start up process Refer to Modifying Service Tickets on page 137 and Interpreting Status LEDs on page 151 Related topics Shutting Down the Pathlight VX on page 19 Rebooting the Pathlight VX on page 25 MS LEDs on page 152 SNC LEDs on page 157 AX100SC LEDs on page 161 DPE DAE LEDs on page 163 SPS LEDs on page 168 FC Switch LEDs on page 169 18 Getting Started with Pathlight VX Shutting Down the Pathlight VX Shutting down the Pathlight VX consists of two tasks e Shutting Down the System Software and the MS Shutting Down the Hardware on page 21 Rebooting the Pathlight VX causes access to virtual libraries to be A CAUTION interrupted o Note To shut down the Pathlight VX you must be a user with Administrator e privileges Y Note Note the following before shutting down the Pathlight VX The SNC does not have power buttons Each SNC uses either 1 or 2 power cords The power is controlled by plugging each power cord either in or out of an AC power source Ifthe DPEs or DAEs do not have power buttons the pow
211. t is not already offline Use this procedure to change the library mode for a virtual library 1 From the menu bar select Operations gt Library Management Virtual The Operations Virtual Library Mode screen appears and lists the virtual libraries in the Pathlight VX For each library the library type and current mode online offline are listed 2 Select the virtual library or libraries for which you want to change the library mode and click Apply A dialog box prompts you to confirm the library mode change for the selected libraries 3 Click OK to confirm the library mode change The Progress Window appears which contains information on the status of the library mode change TY Note Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is not shown f Success appears in the Progress Window The library mode was successfully changed for the selected virtual library or libraries If Failure appears in the Progress Window The library mode was NOT changed To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the library mode was not changed To change the library mode of a virtual library repeat Step 1 through Step 3 4 Click Close to close the Progress Window Pathlight VX User s Guide 49 Chan
212. tch FC Switch Front Panel LEDs The FC switch front panel provides three status LEDs Figure 28 shows their location and Figure 23 describes their function Figure 28 FC Switch Front Panel LEDs port readiness LED power supply LEDs Table23 FC Switch Front Panel LED Activity LED Color State Description Power None OFF Power supply is not providing power Verify that the power Supply supply is on and that the power cord is connected to a functioning power source Green ON Power supply is providing power Port None OFF The switch is off or its boot is not complete or has failed Verify Readiness that the switch is on and that it has completed its boot Green ON The switch is on and all ports are ready for use Yellow ON One or more ports are offline Verify that the switch has completed its boot and that it is not disabled If the LED remains yellow check the port status LEDs Flashing 1x sec Error log contains one or more port diagnostic error messages Check the system status for reported errors port status LEDs port media and cables Pathlight VX User s Guide 169 FC Switch Back Panel LEDs The FC switch back panel provides three status LEDs Figure 29 shows their location and Table 24 describes their function Figure 29 FC Switch Back Panel LEDs power status LED port status LED port speed LED all
213. te Once the Progress Window appears you cannat cancel or stop this action However you can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The system notification was successfully deleted If Failure appears in the Progress Window The system notification was NOT deleted To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the system notification was not deleted To delete a system notification repeat Step 2 through Step 5 Related topics Creating a System Notification on page 38 Modifying a System Notification on page 40 Pathlight VX User s Guide 41 42 Getting Started with Pathlight VX Performing Basic Tasks and Operations Use this procedures in this chapter to perform basic tasks and operations in the Pathlight VX This chapter also contains procedures for managing support and system notifications FC Hosts user accounts and virtual libraries drives and media This chapter contains the following section e Performing Basic Pathlight VX Tasks e Working with Virtual Libraries Drives and Media on page 52 Managing FC Hosts on page 70 e Managing User Accounts on page 76 Performing Basic Pathlight VX Tasks This section includes procedures for basic tasks in the Pathlight VX including performing required act
214. the system Attempts to isolate each problem to a specific Field Replaceable Unit FRU Attempts to recover from the problem Logs the problem If the problem requires service reports the problem in a service ticket associated with the suspect FRU Service tickets include time and date information status open or closed information about each error and links to recommended troubleshooting procedures The Pathlight VX generates service tickets according to the following scheme If the FRU associated with the problem does not have an open service ticket the Pathlight VX opens a service ticket for the FRU and reports the problem in the service ticket If the problem reoccurs the Pathlight VX logs the number of times that it detects the problem in the existing report If a different problem occurs with the same FRU the Pathlight VX adds a new report to the same service ticket If a problem occurs with a different FRU the Pathlight VX uses the above scheme to open a new service ticket for the FRU or report the problem in an existing service ticket associated with the FRU Pathlight VX User s Guide 139 Using Health Checks to Troubleshoot the Pathlight VX The Pathlight VX s Health Check feature can be used to verify several aspects of Pathlight VX connectivity and function A failed Health Check can help troubleshoot a problem in the Pathlight VX Health Checks are available to test Visibility to drives in attached physical
215. the window to scroll through the Screens The report lists up to 100 media entries per screen 1 116 From the menu bar select Reports Library Summary virtual The Virtual Library Summary Report appears and contains this information Name The names of the virtual libraries configured on the Pathlight VX Serial Number For each virtual library its serial number Type For each virtual library its library type Drives For each virtual library the number of configured drives Media For each virtual library the number of configured media Capacity For each virtual library its total storage capacity Capacity is determined by the number of configured media in the virtual library If no media is configured the capacity is zero 0 Free Space For each virtual library the amount of unused storage capacity Click the library name to view a report for an individual library The Library Summary Report appears for the selected library and lists the virtual library s serial number library type number of drives media and slots total storage capacity and mailbox fill level From this screen several additional reports are available Click Drives to view drive information in the Library Drives Report Refer to About the Library Drives Report on page 117 Click Media to view media information in the Library Media Report Refer to About the Library Media Report on page 117 Click Slots to view slots infor
216. to a physical library attached to the Pathlight VX 1 Click the link to view the message 2 Select the media to resolve 3 Select a method to re introduce the archived media to the Pathlight VX Retain Virtual Data on the physical media is deleted The data on the virtual copy is retained Overwrite Virtual Data on the physical media is copied overwritten to the virtual copy Direct Access Data on the physical media is accessed directly by the Pathlight VX backup application The data on the virtual copy is discarded Scratch Data on the physical media and the virtual copy is discarded Pathlight VX treats the physical media as a blank tape 4 Click Apply The Progress Window appears which contains information on the status of defining the unknown media NOTE Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown If Success appears in the Progress Window The archived media was successfully re introduced to the Pathlight VX If Failure appears in the Progress Window The archived media was NOT re introduced to the Pathlight VX To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the archived media was not re introduced to the Pathlight VX To re introduce archi
217. tructions on locating the system s serial number 3 Onthe menu bar click FileClose to close the report Reports About Disk Extension Media Use the procedures in this section to view reports about Disk Extension media Viewing the Disk Extension Space Usage Report Over time Disk Extension media develops wasted space as it is used in the Pathlight VX This space can be reclaimed when virtual media are recycled and as the backup expires Use the Disk Extension Space Usage Report to determine which Disk Extension media are candidates for space reclamation based on the amount of wasted space 1 From the menu bar select Reports Disk Extension Space Usage Report The Disk Extension Space Usage Report appears and lists all formatted Disk Extension media in the Pathlight VX For each media the following information is provided Barcode The barcode of the Disk Extension media Fill Level The percentage of the Disk Extension media that contains good data Wasted Space The percentage of the Disk Extension media that contains wasted space 2 Sort the report information You can sort the Disk Extension space usage by Barcode Fill Level or Wasted Space by clicking on the corresponding column heading TY Note To initiate space reclamation on a specific Disk Extension media refer to gt Reclaiming Space on Disk Extension Media on page 98 3 On the menu bar click FileClose to close the report Related topics Reclaiming
218. u can close the window by clicking on the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The FC Host was successfully removed from the selected FC blade If Failure appears in the Progress Window The FC Host was NOT removed from the Pathlight VX To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the FC Host was not removed 5 If the Pathlight VX has dual FC blades in the SNC and the FC Host is associated with both FC blades then repeat Step 2 on page 74 through Step 4 to remove the FC Host from the second FC blade 6 Click Close to close the Progress Window Related topics Configuring an FC Host on page 70 Modifying an FC Host on page 73 Pathlight VX User s Guide 75 Managing User Accounts The procedures in the section describe how to create modify and delete Pathlight VX user accounts Creating User Accounts A Pathlight VX user account can be set up when the system is initially configured or at a later time Users who do not have Pathlight VX Administrator privileges can only access a restricted number of Pathlight VX screens and are limited to performing administrative tasks on designated virtual libraries Y Note Only a user with Pathlight VX Administrator privileges can create a new user account To maintain system security you are strongly u
219. ummary Report lists the virtual media currently located in the Pathlight VX s virtual libraries The contents of this report vary depending on whether you are a user with Administrator privileges or not If the report spans multiple screens use the left and right arrows at the bottom of the window to scroll through the screens The report lists up to 100 listings per screen 1 From the menu bar select Reports Media Summary Virtual The Virtual Media Summary Report appears and contains this information Barcode For each virtual media its barcode number This barcode number matches that barcode of the corresponding physical media Library For each virtual media the virtual library with which it is associated Type For each virtual media its media type Write Protect Indicates whether the media is write protected If this setting is True the media can be written to If this setting is False the media cannot be written to Policy For each virtual media the polices enabled for it policies enabled for the virtual media Used For each virtual media the storage capacity that has been used Free For each virtual media the storage capacity that is available 2 Onthe menu bar click File Close to close the report Pathlight VX User s Guide 119 Reports About Physical Libraries Drives and Media Use the procedures in this section to view reports about physical libraries drives and media Viewing the Physical
220. ved media to the Pathlight VX repeat Step 1 on page 46 through Step 4 5 Click Close to close the Progress Window Pathlight VX User s Guide 47 Required Action An export has been requested for an archived media indicate resolution is the requested action Procedure This action appears when an export command has been issued for archived media 1 Click the link to view the message 2 Select the media to resolve 3 Decide whether to rewrite data on the virtual media to the corresponding physical media or use the existing physical media Recreate the Physical Volume Data on the virtual media is rewritten to the corresponding physical media volume Use Existing Physical Volume Data on the physical media volume is usable It is not necessary to rewrite the contents of the virtual media to the physical volume 4 Click Apply The Progress Window appears which contains information on the status of the export operation on the archived media NOTE Once the Progress Window appears you cannot cancel or stop this action However you can close the window by clicking the X in the upper right of the screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The archived media was successfully exported If Failure appears in the Progress Window The archived media was NOT exported To view the troubleshooting procedures click View Recommended Actions
221. vice ticket is closed 1 Open and view a service ticket Refer to Viewing Service Tickets on page 135 2 Click Analysis The Ticket Analysis screen appears 3 Enter all relevant information regarding actions taken to resolve the issue and click Apply The Progress Window appears which contains information on the status of the service ticket being modified Y Note Once the Progress Window appears you cannat cancel or stop this action However you can close the window by clicking the X in the upper right of the Screen but confirmation of success or failure is NOT shown f Success appears in the Progress Window The service ticket was successfully modified If Failure appears in the Progress Window The ticket was NOT modified To view the troubleshooting procedures click View Recommended Actions To view the error details click Error Log for information on why the ticket was not modified To modify a service ticket repeat Step 1 through Step 3 4 Click Close to close the Progress Window Related topics Checking System Status on page 133 Viewing Service Tickets on page 135 Closing Service Tickets on page 138 Pathlight VX User s Guide 137 Closing Service Tickets Use this procedure to close a service ticket Y Note You can analyze a service ticket after it has been closed For more e information refer to Modifying Service Tickets on page 137 1 Modify the service ticket Refer to Modifying Service Tickets on pag
222. with which to synchronize the Pathlight VX The system only accesses the second NTP server if for some reason the first NTP server cannot be reached Click Test to verify that the Pathlight VX can access the specified server d Goto Step 4 on page 33 1 NTP synchronizes the time of a computer or server to another server or reference time source On a LAN NTP is generally accurate within a millisecond Getting Started with Pathlight VX Setting the Time The time can be set manually or synchronized with NTP To manually set the time a In the Enter Time field enter the local time and specify AM or PM b Goto Step 4 To synchronize the time with NTP a Inthe NTP field select Enable b In the Enter IP Address 1 field enter the IP address of the NTP server with which to synchronize the Pathlight VX Click Test to verify that the Pathlight VX can access the specified server c Optionally in the Enter IP Address 2 field enter the IP address of a second NTP server with which to synchronize the Pathlight VX The system only accesses the second NTP server if for some reason the first NTP server cannot be reached Click Test to verify that the Pathlight VX can access the specified server d Go to Step 4 Setting the Time Zone The time zone must be set manually a In the Enter Time Zone field specify the time zone where the Pathlight VX is located b Goto Step 4 4 Click Apply The Progress Window appears which
223. y Once a virtual library is created you can modify these parameters library name library type FC blade slot count and specify whether the library uses extended barcodes If you need to change other library parameters you must delete the library and create a new one with different parameters For more information refer to Deleting a Virtual Library on page 57 and Creating a Virtual Library on page 53 Use this procedure to modify a virtual library in the Pathlight VX 1 2 7 Log on as a user with Administrator privileges From the menu bar select Setup Virtual Library The Setup Virtual Library screen appears This screen lists all existing libraries and for each library its library type Select the virtual library you want to modify and click Modify XX Note You can only modify one virtual library at a time The Modify Virtual Library Library Name screen appears where Library Name is the name of the selected library Use this page to modify these parameters library name library type the FC blade associated with the library slot count and whether the library uses extended barcodes XX Note You can only add to the number of slots You cannot reduce the number of Modify one or more parameters and click Apply The Progress Window appears which contains information on the status of the virtual library being modified Y Note Once the Progress Window appears you cannat cancel or stop this action However you
224. y Parameters Policy parameters based on user requirements for specific data sets of Copies This parameter is configured based on concerns about physical media While tape has a low risk of media errors a user may want to make multiple copies of virtual media to protect against physical media failures If multiple copies are created they will always be created on separate physical media so the loss of a single tape does not result in total data loss This parameter can be set from 1 to 4 Media Count This parameter is configured based on the number of barcodes associated with a selected storage policy Minutes Before Copy This parameter is configured based on how long a virtual media tape must be idle before the backup application is done using it For example if a tape is used for multiple backup jobs but it might be unloaded between jobs then the Time Until Copy parameter should be set to 30 or so minutes If a tape is usually filled during a single job or only used for a single job the idle time could be very low For virtual media that does not need to be copied to physical media tape check the box to set this parameter to Never Virtual Media on Disk This parameter is configured based on whether data should ever be removed from disk If data should always reside on disk check the box to set this parameter to Never Remove If data should be removed from disk when the disk threshold watermark is reached do not ch

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